Wal-Mart Reviews
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About Wal-Mart
Walmart Auto Care Center offers automotive maintenance services within Walmart locations. Its services include oil changes, tire installation, battery testing and replacement, and multipoint inspections. This integration allows customers to address vehicle maintenance needs while shopping for everyday items.
Visit www.walmart.com- Affordable prices on many products
- Wide variety of items available
- Frequent promotions and discounts
- Inconsistent customer service quality
- Long wait times at checkout
- Frequent stock availability issues
Wal-Mart Reviews
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Reviewed Nov. 29, 2017
During Cyber Monday I had put a PC laptop in the cart and while checking out, the price went up $20. Needless to say, I cancelled the order (before inputting my payment info). These types of fraudulent practices should not be allowed.
Reviewed Nov. 29, 2017
If it wasn't for their deals I would never shop there. They are so rude to their customers. Always trying to just get you out of the store. They also never have their prices right. But they are cheap with prices. So thanks.
Reviewed Nov. 29, 2017
I'm not a person that typically will write a review, but this is just as a warning to other possible victims. Walmart contracts private companies that don't necessarily work with the client when a return is needed. I didn't realized the very small prints indicating returns can't be processed at a store. Happydealmall company is one of their contractors you should completely avoid dealing with. They have very poor customer service. You are never able to speak to a real person. They send you emails from an XY company, and when you try to ship an item back, they don't help you at all with the cost. Making returns is almost an impossible task. They try to encourage to receive a $5.00 refund and keep your $60.00 item. If you ever come across this company stay away from them. It's discouraging to find out how Walmart doesn't make a better selection of their private providers.
Reviewed Nov. 29, 2017
My daughter placed an order online for a big screen TV - Samsung 55 LED HD. This item was shipped in a plain brown cardboard box! INCREDIBLE that such an expensive and delicate item be shipped with NO "FRAGILE" or "HANDLE WITH CARE" or "DO NOT LAY ON SIDE" markings. This was over Thanksgiving with Black Friday specials. Well you’re right it was damaged right out of the box - SURPRISED?? NO! On the bottom of the tracking email was return instructions. IF damaged take product with original packaging to the WalMart store. Which we did and then told we needed to contact "Walmart.com".
What a joke. I was told to just place the order again online with pick up at another store. Did you guess??? Correct again THERE WERE NONE IN STOCK after being confirmed by the Wally World MANAGER. I was on the phone again asking to talk to a manager AGAIN for 30 minnutes and then the call got disconnected. Called back 3 more times getting to a "manager" and disconnected all 3 times. I will NEVER trust Wally World for any delivery again. YOU STINK!!!
Reviewed Nov. 29, 2017
The Walmart shopping Experience is based on what time you go there. The Walmart I evade at all costs is the store on Wendover in Greensboro, N.C. They are well known for their rudeness and non assistance of customers.
Reviewed Nov. 29, 2017
Wal-Mart's value, quality and product selection is always good. However, their customer service desperately needs help bad. I only go to Walmart if my store doesn't have what I need right then.
Reviewed Nov. 29, 2017
Coupons makes the difference and the access make up the price difference and Ibotta and SavingStar help get more for less. Others grocery store in our area are mom and pop stores.
Reviewed Nov. 29, 2017
A good place to get fairly sturdy but inexpensive pet beds, scratching posts, piddle pads, toys, travel crates etc. but crate are not strong enough for air travel. They don't carry high quality food for dogs or cats; anything my veterinarian recommends or approves for food or treats isn't there. Beware the rawhide for dogs; the kind that's safe is not available at this store.
Reviewed Nov. 29, 2017
I enjoy online shopping but there isn't enough healthy choices available for cats! Dog foods offer a lot more variety! I would like to see more organic cat food! Otherwise love the prices!
Reviewed Nov. 28, 2017
Today morning I went to one Walmart Store for quick buy my bread and muffin for breakfast. It was around $8 grocery. I usually does my shopping through Apple Pay nowadays. The lady at the cash register said they do not have this service. Very unfortunate day for me as I forgot my wallet at home and only having a piece of ID with me and my phone. I asked politely that really you people do not have any other way of payment. I do not have cash and my card. She did not help me out and finally I have to walk away without my stuff.
I came over 5kms for my stuff and went without it. The bread that usually I buy is only available there not any other grocery store. Perhaps now onwards I have to change my taste and preferences. I usually buy over $800 to $1000 per month from Walmart. I do not know how you people do without this Apple Pay tech or tap. Now gas station has also Apple Pay facility. Very awful for this experience. Store location 775 Tamarack, Way NW Edmonton, ABT6T 0X2.
Reviewed Nov. 28, 2017
I went online this morning to order a Super Nintendo Classic to find Walmart, Target, Best Buy and Toys R Us all listed this item for $79 but alas all were out of stock. Walmart offered a notification via email when the product returned to stock. At 9 pm I received notification that the item was in stock. When I signed in to order the item they are now asking $170!!! An increase of almost one hundred dollars in a few hours. When I contacted Walmart and held a live chat they said they were sorry I was unhappy but the price increased due to limited availability. OMG. This is not eBay where the prize goes to the highest bidder!
Reviewed Nov. 28, 2017
I ordered stuff for "free today pickup", which means "items displaying “free pickup today” on the website will be available within 4 hours from the time you place your order. Orders placed after 6 pm will be available for pickup the next day.". I ordered my stuff around 2 p.m. and expected to pick up the item the same day. I waited the whole day and no pickup email sent. The next day, I came to the store ask why my ordered isn't ready yet. The lady came out and yelled at me for coming to the store when the order is not ready. I explained to her that my order should be available yesterday, and it's been a day. She again yelled at me for not listening to her, and then she told me that "free pickup today" means the items are available at the store, not I'll be getting it today. I pulled the Walmart policy for free today pickup at I quoted above, she still yelled at me and told me that wrong. Walmart customer services are a joke.
Reviewed Nov. 28, 2017
I went in the store to purchase a iPhone. It took almost 30 minutes before I received any assistance. When I did get assistance the worker was very rude and not knowledgeable about price or product. So I found a manager. The manager was just as unknowledgeable. I only needed to know the price of the item and if it was still on sale. I have always shopped at Walmart. I will not be returning to Walmart. I will take my money and shop somewhere else.
Reviewed Nov. 28, 2017
Would NEVER feed my sweet pet anything from Wal-Mart - the products are all substandard - the price is low because the quality is non-existent! Many products are from poor quality ingredients. We once used their brand (?Old Sam?). Our dog had gas so bad!!! And he never otherwise had it. Our pet is a family member - and deserves better.
Reviewed Nov. 28, 2017
I have always had a positive experience at Walmart's pet center. I can always find what I need, the products are well organized, and if there something I need that I can't find, I ask an associate.
Reviewed Nov. 28, 2017
I have shopped at many pet stores in the past, I go to Walmart most of the time because it's near me. But the dedicated pet stores have higher quality products than stores like Walmart do.
Reviewed Nov. 28, 2017
Walmart is great place to shop. I love the Discounts and the customer service center they at their stores. You get quality time. It's fun shopping at Walmart.
Reviewed Nov. 27, 2017
shipment, tea was leaking out of the box, NO way could FedEx have missed that!!!
When I first bought this Tea from Walmart, the pricing was $2.50 a bottle, or thereabout. A friend came over, asked me if I could order her some. Sure, no problem... in hopes they would arrive not damaged. I got on Wal-Mart's site to order. They were then $3.78 a bottle. I have noticed pricing fluctuation on a lot of items at Wal-Mart. Wal-Mart claims to match pricing, that is great, but find help with this... not happening! I now shop locally.
Reviewed Nov. 27, 2017
I purchased two outfits on Walmart.com. First it took me two weeks to receive the items and then the headbands were missing from the outfits. I contacted the vendor, which was not Walmart and complained of the missing items. They told me they didn't have any to ship and wanted to give me 25% off. I wanted the headbands to complete the outfits. I did some research on the vendor (Yannzi Trading LLC) and their address pops up as Florida, but with deeper research I discovered they are actually out of China.
The company had been established for less than a year. The reason I did further research is because I noticed that the responses to my emails would only come late at night and the spelling was horrible. I have tried to leave a review from the Walmart link and it won't let me submit it. (How funny is that) I even tried calling Walmart about the review and they gave me an excuse and to try it again in a couple of days.That tells me that Walmart isn't doing a lot of research before adding the off the wall vendors to their site. Will not order from Walmart again. I have great luck with Target and never any issues.
Reviewed Nov. 27, 2017
I always find good prices at Walmart. Their selection is good but there is always room for improvement. The only issue is that they will run out of products sometimes.

Reviewed Nov. 27, 2017
The store is always jammed with customers. There are racks of merchandise and clothing placed too close to cashiers, making it extremely difficult to pass as a result of the long cashier lines. So, there's always a "traffic jam" in the front of the store.
Reviewed Nov. 27, 2017
I like this store because you can get all you need in one stop at a reasonable price. From food to plants and yard supplies to clothing, shoes, electronics, etc. In a busy world they offer one-shop convenience.
Reviewed Nov. 27, 2017
Walmart is a one stop shop convenience for me. I normally have a good experience shopping for my pets. The prices are low and affordable for my budget.
Reviewed Nov. 27, 2017
Walmart has the best value for your money. They have a good selection of items even grooming and some more expensive foods that pet stores carry also at value prices.
Reviewed Nov. 26, 2017
I like this store also because of the staff. Our town is very small so local store options are limited in the extreme. Walmart's selection, though much broader than Brookshire's is very large & it's a little more difficult for me to find the items I need.
Reviewed Nov. 26, 2017
All employees-cashiers, store clerks, storage workers are all friendly and courteous. They always offer me their help which I do not see any other stores.
Reviewed Nov. 26, 2017
If you want name brand pet supplies for birds, fish and dogs and cats this is the most reasonable place to go! The food for dogs and cats are store bought not vet recommended but still worthy for most who cannot afford vet food.
Reviewed Nov. 26, 2017
Wal-Mart has limited selection in most products and I usually have to go online if I want another product they do not carry. However, their prices is good compared to other stores such as Safeway.
Reviewed Nov. 26, 2017
Wal-Mart Pet Department's convenient and OK for basic pet needs. Food prices are also competitive. But there's no professional assistance. Also, limited accessories such as pet care products, toys, collars. I have 2 dogs, but similar review for cats. No exotic animals.
Reviewed Nov. 25, 2017
I had ordered online and was supposed to pick up in store but supposedly they had to refund my money because it was damaged in transit... This was a pick up in store for a stock available item, not shipped. It was my 1st order with Wal-Mart and very disappointed. I won’t be ordering online from Wal-Mart. I RATHER GO WITH AN ONLINE STORE THAT IS MORE DEPENDABLE.
Reviewed Nov. 25, 2017
I started placing orders on Black Friday morning at around 8 am. My first order was canceled due to an item limit restriction. I found that out by calling customer service so I place another order. The second order with the items removed I was also canceled. It is very frustrating to have an order canceled for one item that it sees the item limit instead of just removing that item they canceled the entire thing. So I call customer service. She doesn't know why it was canceled but she keeps transferring me back to the automated system. So I get another representative, that representative I place the order again it was canceled.
I made the order 7 times. Each time it was canceled. When finally it's 11:30 and the sale ends at midnight that representative tells me to wait 30 minutes and call back ask to speak to a supervisor and she transferred me back to the automated system. This is all after spending 45 minutes on hold getting nowhere and not even making an order. It shouldn't be this hard to purchase items online at walmart.com. Representatives should be able to resolve your issue or help you make an order online and can't. So what's the point in calling? I wait on hold for 42 minutes when finally the representative comes back on the phone and says there are no supervisors available at this time, gives me a reference number of ** and I promise that someone will call me back within 24 hours. Let's see if it happens now.
Reviewed Nov. 25, 2017
Wal-Mart customer service when it came to returning the merchandise was an awful experience. Even though I had the receipt, I was still put through a demolition questions that was unavoidable. Plus it wasted my time standing in line to help 15 people with only one person to check out a long processing of returns.
Reviewed Nov. 25, 2017
Shelves are very often empty. Produce is poor quality. Items I usually buy are not available at Walmart Market. They close their self-service registers and entrance door hours before store closing. Some employees are hard to understand, can't answer questions and are not very competent on registers. Overall the Walmart Market I occasionally shop at for convenience sake is very poorly managed.
Reviewed Nov. 25, 2017
I usually can find the things I want in Wal-Mart Pet Department. Also, prices are good. But sometimes the products are too high to reach or too far back on the shelf. They don't have sales people around to ask for assistance if needed.
Reviewed Nov. 24, 2017
After finding an item to purchase from Wal-Mart Black Friday sales circular I went online to purchase the item. The ad clearly read “Black Friday begins Thursday 11/23/17 at 6pm and all day online”. NOWHERE does it mention different pricing in store as opposed to online. When I found the item online it was $58 and change more than in the circular. After speaking with a customer service rep for online and then speaking with a supervisor, I was told that the pricing in the store is different than the online pricing! Nowhere does this circular say such a thing. This is absolutely false advertising and should not be allowed. How do they get away with this?
Updated on 11/25/2017: I already reviewed with you last night but today I went on the site again to see if anything had changed since I let Walmart know I had reported the problem to Consumer Affairs. Lo and behold the product was listed for the correct price today but as I suspected they had sold out! I had no intention of purchasing one but you wanted to see if they really would sell for that price and I honestly believe the only reason it was even listed today was due to my complaint to CA. Amazing how it went from "they are two different entities and therefore do not have to price the same" to it being on the site for the sale price but just sold out. So wrong!
Reviewed Nov. 24, 2017
I love the fact that the Wal-Mart store is close by. Their customer service isn't very good though, especially at the customer service counter (picking up site to store order).
Reviewed Nov. 24, 2017
The product is reasonably priced and fresh, my dogs love it. They like canned food in their bowl so I mix dry with the wet canned food. They also like the chews and it keeps their teeth clean.
Reviewed Nov. 24, 2017
Walmart prices are the best, but every time I go, there are one or two items on my list that are not stocked on the shelves. I don't know if it is a supply problem, or if it is a staffing problem, but I find it very frustrating.
Reviewed Nov. 23, 2017
So we go to Walmart at 23106 US19 NORTH CLEARWATER to grab a rollback item for Toys for Tots and everyone there just pass the buck. No one wants to do their job. They just pass you from one to another and makes excuses not to do their damn job. They need to hire a whole new staff.
Reviewed Nov. 23, 2017
I like to shop at Wal-Mart mainly because of their pricing and I don't feel like I'm getting gouged for quality pet food. I feed my four-legged kids Iams and chicken treats (not the ones with all the fillers, real chicken treats). They almost always have in stock the right sized bags of foods and plenty of the treats!
Reviewed Nov. 23, 2017
Walmart is convenient and is open 24 hours. However if you shop on weekends, I have found that the shelves are a little bare. They seem to always have a supply of store brand items, but are out of name brands quite often. Love the money savers program, it is easy to use and I always get money back.
Reviewed Nov. 23, 2017
The consistency is lacking for either the product they carry one day then next time not. It's also annoying when you need a certain size bag and you have to travel to another store to get what you need.
Reviewed Nov. 23, 2017
We have been shopping at Walmart for quite a few years and must say it is nice to save money and get what you want. Service is okay, but the selection for groceries is excellent. In Canada the meat is Canadian which is an important point. The rest is all the same brands as elsewhere but with some nice price deals.
Reviewed Nov. 22, 2017
I ordered Google Chromecast. However, I received Chinese product similar to it, which does not work. I tried to reach out to Walmart. They it's come from the third party vendor, hence they cannot refund. I would recommend whoever is buying products online from Walmart. Just Beware!!! They have pathetic service!!!
Reviewed Nov. 22, 2017
The selection is large and the pricing is good, but I have to look carefully at the product to buy USA made products, and wheat, soy and corn free product.
Reviewed Nov. 22, 2017
Walmart usually has the best prices and most of their produce is fine. I sometimes buy meat at another store but I do like to buy groceries and other items in the same place.
Reviewed Nov. 22, 2017
They don't have anyone in the Pet department who has any pet experience and can answer any questions. They are also actually pricier than online stores.
Reviewed Nov. 22, 2017
I find Walmart has the best overall pricing on most products I buy & I can usually get in and out by picking the days I shop. But what I can't get at Walmart I go across the street & pickup at Food Lion.
Reviewed Nov. 21, 2017
The Wal-Mart never fails to disappoint with their well stocked supply of unattended children in their stores. I stepped on approximately 4 kids, 2 of which were infants. Why were infants on the floor you ask? They were abandoned by their parents, who were distracted by the fair prices and good deals being offered at Wal-Mart. 2/10, maybe would recommend. Only if you like kids though.
Reviewed Nov. 21, 2017
Sickens me how the poor fish are kept. Does Wal-Mart actually rely on these poor, suffering creatures for profits. Imagine living your life for weeks on end suffocating in your own feces. Sickens me. Every time I go, I have to buy 3 bottles of Beta water and I change the dirty water right there in the store daring anyone of those cretins to say a word to me. Sickens me and I will not stop. I am going to make sure that they stop selling these fish if it's the last thing I do. Store 1082.
Reviewed Nov. 21, 2017
Wal-Mart has such a variety of fresh produce and great customer service. The deli and groceries are top notch. They also have a great bakery.
Reviewed Nov. 21, 2017
We were looking at fish for my grandson, and came across some awesome fish. Information about what other fish to team them up with was very helpful.
Reviewed Nov. 21, 2017
I know that I can approach an associate and receive the help I need with courtesy and quickness. I've had a few spend time with me being a soundboard for my questions in various situations. I feel that respect is given when given respect, and the associates at my local store are very engaged with their guests.
Reviewed Nov. 20, 2017
I placed an order at 4:50 pm on Saturday 11/18. According to the website the orders place site to store, before 6 pm, could be picked up the same day, as long as the items are marked as "pick up today", which in my case they were. I never received the confirmation email saying that my order was ready. Next day around 12 noon, I called Walmart.com about my order, that was still showing as being prepared. They said they didn't know what was going on, so they contacted the store.
I spoke with the person of the store who was supposed to put the order together for me, and she told me that she had been trying to reach me (to my old phone number that I had already changed on my account) because the one item was not in stock and was wondering if she could replace it with another one, after fixing that, she said order will be ready within the hour. It was 12:30 pm, by 4 pm my order was still not ready. I had order 10 items, how long does it take her to pick up 10 items? I just didn't want to go to the store and deal with cashier lines, and waste 2 hours to get 10 things, I ended up canceling the order and going in person in the evening. Never again I place an order like that at Walmart, I hope I don't have to buy from them again, I already checked that Target doesn't charge more for the online items as Walmart does, so I will be buying online from them instead.
Reviewed Nov. 20, 2017
Do not purchase online from Walmart or their vendors. They run items at low prices and then you order them and then they cancel orders and refuse to match the price you ordered it at. It is a total bait system. Then they will not own up to their mistakes. Beware when buying appliances especially. They do not put any warnings about order cancellations or product out of stock etc. Their mistake will cost us thousands of dollars (to change our cabinet design and order) simply because they refuse to match the price of the original product even when they magically have the product now available on their website at a much higher cost. This has got to be totally illegal practice. SCAMMERS!
Reviewed Nov. 20, 2017
I shop at this store because I can reap the lowest costs for food. However, the conditions, i.e., temperature of store, lighting are poor, and most staff are not very courteous. I believe that lack of courtesy from the staff emanates from the fact that they are not happy employees.
Reviewed Nov. 20, 2017
Wal-Mart has improved its customer service along with having different services such as money orders. The store has help keep food prices stable and it also has good prices on meat and seafood, dry goods, and frozen veggies.
Reviewed Nov. 20, 2017
Even though I shop there the prices are getting higher. I never buy fresh fish or cold cuts. At times I go to Aldi for cheaper prices about 40% of the time.
Reviewed Nov. 19, 2017
I ordered some things I saw online. I guess it was a mistake. The thing is I ordered what they advertised. I expected to receive that just as they expected to receive the money out of my account which they did because they messed up. They will not honor it so I asked for a refund because they already send me one set when it was supposed to be multiple sets. Now they're treating me like a criminal telling me I have to mail their things back and then they'll give me a full refund which I expect them to give me the products that they advertised, as many as they advertised, for the price they advertised and they want me to sign a contract saying I will mail back the one item that they sent first. It's not an expensive item.
The point is they advertised the quantity. They advertise the price. They removed it from my bank account what they expected but I'm not supposed to expect what they promised and when I call they act like I'm the criminal. This is not the first time nor the second. It's the third time. Compensate me for all my aggravation and half hour on hold three or four different times. They gave me a promo code $10 off a $35 purchase and no refund till I send back their one each item when it was supposed to be 6 each item 4/4 things. 12 for one thing and 24 for another. I've only received one item. Then I get a return email stating to give them my credit card info, my security code, my date of expiration on my credit card and no give me a full refund. Who asked for that information? The name was Sam at help Walmart dot-com.
Reviewed Nov. 18, 2017
I have ordered from Walmart.com for a long time but as of today, will no longer be ordering with the company. There has been a regular issue with one part of my order the last four times and dealing with customer service is extremely painful. You basically just stole $25 from me, the money isn't a big deal, it's really more the point. I spent 45 MINUTES on the phone with your customer service, even asking to speak to a manager and being put on hold AGAIN... getting the runaround the entire time. For some $25 is a lot of money, so hopefully they'll have more luck and patience than I did. Looks like I'll be going back to Walgreens and Amazon because at least they get the orders right.
Reviewed Nov. 18, 2017
Do yourself a favor and NEVER order from them as in EVER. Just shop at AMAZON. Avoid the headache of long wait times. Incompetent staff. Horrible refund policies. I placed an order that was supposed to arrive within 2 business days. Two of the items showed up via two separate carriers. No notice or anything on the TEN remaining items. I had to call FOUR TIMES. A total of ONE HOUR on the phone. To find out only a "label" was created after 7 p.m. the date it was due. With an "estimated arrival" of next WEDNESDAY. They suck like I said.
Reviewed Nov. 17, 2017
I stood in line for almost 20 min. today in the Arroyo Grande Walmart as I was waiting for a register. Four of them closed. 1 by one then one clerk came to open and a big line followed her, I was too far away to make it. Then the register next to my left opened and the lady behind me ran over and a big line formed there. So here I am still waiting the same number of people in my line. The clerk was so slow! I have heard from other staff that they have cut back staff and hours, it is so terrible that this store can be operated like this.
With all the business this store does and they are cutting hours and staff! Not sure I will be in a hurry to come back if this continues. I was very dissatisfied with the occurrence today! And furthermore I went to Site to Store today to pick up an item I had purchased online. It took 15 min. to find it! That again was very unsettling! They finally found it in a new locked cabinet! No one communicates about anything in that store it seems. If I have had time I would have found a manager to complain but after the long wait at Site to Store and the long line at register it wasn't an option! I watch the commercials on TV about Walmart. They seem so friendly and courteous but this store does not represent that feeling! I hope someone reads this truly and does something. There is talk that the store is headed for a remodel in January 2018. Maybe we might see an improvement!
Reviewed Nov. 17, 2017
I returned a Titanium Black Hammered Ridged Edge 7mm Brushed Band for $95.55. According to my tracking number the company received the ring back on the 6th and I have not received my refund yet. I order the ring thru Walmart, this was the order number **. I returned the ring thru Shirin Diamond web page return. The RMA number was **.
Reviewed Nov. 16, 2017
I was leaving the store today with a full cart when the "greeter" ran up behind me and said "I need to see your receipt". I was taken back and very embarrassed as several people I knew were also leaving the store. I pulled out my receipt and stood there for what seemed like forever while he looked at the receipt. I asked if there was a problem as the alarm had not gone off. He said "I just have to make sure those things on the bottom are paid for". I am a 57yo grandmother, nicely dressed and this man has seen me in the store many times. I spend between $250 and $400 bi-weekly in this store. I am livid that this company would embarrass their customers in this way. What is the door alarm for?! When I got home, my daughter told me an older gentleman was stopped this way in front of her the day before. He was also very upset. Hell will have an ice storm before I ever step foot in this store again!
Reviewed Nov. 15, 2017
Walmart has a big enough stuff which I'm quite happy about but they never have any help in the dog Department when I want to pick out a gift for a dog from for a friend. No one comes to help. They need more employees just in the dog area. That would be a big help!!
Reviewed Nov. 15, 2017
How can they advertise (FREE Shipping) and then charge more, than it can be bought in the store? I noticed this change in pricing about two weeks ago. All they are doing is ripping you off on price and then say they are giving you free shipping. Looks like I will return to buying from Amazon. If you ask me this smells like a great class action lawsuit.
Reviewed Nov. 15, 2017
My order was to arrived 11/6/17. As of 11/15/17 it had not. I reached out to Walmart.com to ask where it was. After a lengthy "chat" session, I was told to contact their supplier! WTW? I further complained and then I received the response that they contacted the supplier on my behalf and I'll hear back in a day. I said, "Just cancel the order" and they said, "Speak to the supplier." I would encourage readers to no longer use Walmart.com.
Reviewed Nov. 15, 2017
I happened to walk into the "pet" section and stumbled across a close to lifeless betta fish. The cup that she was in had very little water and the top of her fin was in the air. She had perhaps about an inch and a half of water in this cup. In addition to this, I asked if I can buy pretreated aquarium water and of course they did not have it in stock. As a result, I decided to buy the fish out of mercy and concern. I had a conversation with the manager in charge of the fish dept. and she argued that this was sufficient water. Clearly, it was not enough! I then met with the store manager and he agreed with me.
Walmart should not be selling fish and should be fined for animal cruelty. Aside from this, the other fish that were housed in aquariums appeared to be hungry and many were resorting to cannibalism. What is wrong with this establishment! This has to come to an end! (Discovery of animal cruelty and neglect took place at the Walmart store in Northlake, IL /USA on 11-13-17 at 12:30 pm).
Reviewed Nov. 15, 2017
My brother in KY sent a money order to my mother in NJ while she is visiting. He asked me what type to send and I told him, "Get it at Wal-Mart MoneyGram so that she can easily cash it at a Wal-Mart here." Boy was I wrong? She is not able to cash it at Wal-Mart... they told her she had to buy it at their location (as in psychical location???). They told her she has to deposit it in her bank account. Which is in KY! I could have easily avoided this fiasco by having my brother purchase a postal money order which I will do in the future and I hope anyone reading this will as well.
Reviewed Nov. 14, 2017
I wanted to purchase a bicycle for my 4 year old son and the Walmart employee advised to purchase it from the Walmart website because they do not have it in store and the one that I picked was only for display purposes. He encouraged me to buy a Walmart prepaid credit card. I purchased a prepaid credit card from Walmart on September 6th and paid $5 for activation fee and $50 cash to purchase the bicycle. I could not find time to use the card right away and when I was ready to use it I noticed that there was $10 missing from my card. I called the customer service number on back of the card.
After explaining the situation so many times and getting disconnected 4 times I found out that they have been charging me a card maintenance fee which was not explained at the time of purchase or anywhere in package fine prints until now. I called Walmart explained everything to customer service. They let me talk to manager finally to Green Dot bank customer service and after an hour or so they said to reimburse my $5 by the next day and after I use all of the amount they would close up my card. I went and spent my $35 at Walmart and checked my card balance the next day to see if they sent my $5.
Not only they did not send the money but they put a negative $5 on my card and did not close the account as well. I called again. No luck. After a week I called 1 more time and finally spoke with a representative and he said that we cannot send your money back to card because my balance is negative and if they do it will cancel the negative balance. I said it was not fair how they rip off my $10 and asked to close my card and I explained my unsatisfactory from the Walmart and Green Dot bank. As I know now that a lot of people are getting ripped off the same as me I am complain and hoping that someone in the authority could take legal action against Walmart and Green Dot bank for stealing millions of dollars from people and not helping them at all. Thank you.
Reviewed Nov. 14, 2017
I shop at Walmart for my pet supplies and pet food. I find that the selection is ok, however I wish the prices were not so high. I'm not real happy with the selection all the time but I make due by buying smaller sizes when I need to.
Reviewed Nov. 14, 2017
Always find what I need and staff is good. Stock is a good variety and prices are good. Help when needed to get product from storeroom. Good selection of food and supplies to choose from.
Reviewed Nov. 13, 2017
Staff at Wal-Mart Pet Department was very helpful and knowledgeable also willing to take the necessary time to do the job properly. Overall a really good experience. Would definitely recommend them to anyone.
Reviewed Nov. 12, 2017
Wal-Mart Pet Department is not actually a pet store. The amount of items they carry is limited and that is understandable. If I wanted something specific, I'd go to a pet store not a grocery store. So all and all they carry most things.
Reviewed Nov. 11, 2017
I found on the website of Walmart Sparkling Apple Cider at a very good price, the description was: Martinelli's Sparkling Cider - Apple - Case of 12 - 25.4 Fl oz. then I order 3 cases. When I went to pick up my order they only gave me 3 bottles! And they claimed that was what I bought. I showed them the description and I told them there were 3 cases and they called someone else, that person told me the same thing and I told them: “Are you refusing to give me my order? It's not my fault that someone else made a mistake. You talk to that person and fix it but you have to give me my product.” At the end they did not give me anything. I call customer service and they gave me an apology but they will not give me anything because it was a mistake. They offered me a refund which I did not accept, but they canceled my order the same day I put it and made the claim. I'm so angry about that! Grrrrr!
Reviewed Nov. 11, 2017
The time for delivery was 11/09/2017 for an order placed 11/07/2017. This was a store pick-up in North Reading, MA. Today I am told the item will be available 11/13/2017. Totally unacceptable. I could have bought it and picked it up by now. No more online orders for Walmart.
Reviewed Nov. 11, 2017
The products provided were amazing, but can't say that about the staff, two associates were clueless on telling myself and my husband about any products! Customer service needs help! But other than that - the selection of products were right on, there are so many things to choose from, from a simple leash to medication for your animals! They (Walmart) also had beds, cages etc to choose from! Thank you have a nice day!
Reviewed Nov. 10, 2017
Check for expiration on products. I went to our local Wal-Mart center to purchase some marinated sauce for our steak. When I got home I notice the expiration date on the bottle was 06/2016. I called customer service to inform them that the store had expired product that was over a year old and the lady didnt care at all. I went into the store and return the expired product and they gave me a hard time stating that I had this bottle in my house and trying to returned it. I told the customer service representative I was literally here 15 minutes ago buying this product. I requested a supervisor since a manager wasnt available she returned the item and gave me my money.
Reviewed Nov. 10, 2017
Ordered a CD player for the first and last time with Walmart. Was lead to believe I would receive by Monday, Nov 13th. Get a email confirmation and the date says, Monday, Nov 20th, when I will be out of state for the holiday. On the website for your Walmart account, they purposely don't have a section where you can cancel the order. So I called Walmart and spoke with a incompetent agent. Had to repeat 3x's my order number, billing address and my name. OMG, are you kidding me? Why don't you write down a paper, so I don't need to repeat myself. Then I'm told, this is a 3rd party named Wholesale is the REAL COMPANY I need to speak with and you will need to call them. Was given a bogus phone number from the Walmart agent. You can't get through to them - which again is designed to frustrate you, so you'll give up and hopefully just accept the order. NOT!
Finally I found the little tiny section where you can email them. Here's what I wrote below. I will never EVER order anything again from Walmart. Shame on you for misleading customers and trust me Walmart you picked the wrong person, since I network with over 50K in my community. Cancel this order immediately - since I was led to believe I would receive product on Monday, November 13th, not November 20th. I've also contacted my bank to let them know I canceled because of the bait & switch tactic. Today's Date: Friday, November 10, 2017. I also called your number 615-259-3030 which is bogus. It's only a voice mail system and no one LIVE answers. Then you get disconnected.
Reviewed Nov. 10, 2017
Wal-Mart Pet Department has a wide range of foods for a wide range of animals as well as other products to help keep them healthy and safe. And maybe, like for people of low income such as myself, the stores have to provide safe and healthy pet products that most people can actually afford. People like my own mother make sure that their pets receive better nutrition than they do because pet food and meds are so overpriced (just like truly healthy people food and meds). I'm in very poor health, dying in fact, but can't get a recommended service dog because I simply can't afford to feed us both. Thanks for asking, but I'd be truly thankful if and when I could get the help I, and the animals we care so much about, the actual help we really need. Preferably before I die in the not-so-distant future.
Reviewed Nov. 9, 2017
My dog needs low fat treats not available in store. Not enough selection in larger size bags of weight management dog foods. Also, need a larger variety of toys for heavy chewers such as beagles.
Reviewed Nov. 9, 2017
I would like to see more of a selection of dog food and treats and also a lot more natural selections. The pet selection is very small. It would be nice if they allotted more space to pets.
Reviewed Nov. 8, 2017
As a frequent customer of yours I’m writing in regards to a very distasteful experience I had with your company. Awful... Just Awful! I placed an order with Walmart online on 10/06/17 for a grill. Received a Walmart Address: 11012 N Williams St, Dunnellon, FL 34432. However I went to the store my order was not there. The sales associate gave me a number to call site to store 1-800-966-6546. When I contacted the customer care he told me they are behind to wait 3 more days. The expected arrival time has come and gone but still nothing.
I called again today. The customer care told me that the package was lost in the warehouse. He offered me two OPTION for my inconvenience 5% off (INSULT). He will have to cancel my order, I would have to wait 5 days for the money to go back in my account, I would have to go online re-order again with a RUSH delivery charged to me then to call back to get refund for the rush delivery not knowing when and if this grill would be delivered. What an enormous hassler. By that time I would be charged double for my inconvenience. I ask if they could replace the grill with one in store equivalent to the one I was getting for my inconvenience and good customer service. I got no help so I canceled. Walmart will not help you resolve the problem. Very poor customer service. Very unhappy.
Reviewed Nov. 8, 2017
Most of the products are made in the USA and there's a great selection. The prices are reasonable. They take credit, debit, and cash. Staff is always available and ready to help you. They help you pack large bags to your car.
Reviewed Nov. 7, 2017
I shop at both Walmart and HEB, depending on where I am at. Both stores are very good for me and my family. Walmart had some items that HEB does not. I am happy with either of them. Most of the time I'm going to Walmart because of what I need from them.
Reviewed Nov. 7, 2017
If you are looking for something quick Wal-Mart Pet Department is the place to shop. But they feature cheap products, made in China. Not the best for your four legged family members. And if you want help getting something from above or if you have questions about certain products there is never anyone around. So customer service is AWFUL.
Reviewed Nov. 7, 2017
I shop Walmart because it's cheaper than other stores. The produce isn't great but it's "ok". Plus they will price match other stores' products and even give you credit on their "savings catcher".
Reviewed Nov. 6, 2017
Prices are good, not the same items all the time. Customer service lacking - don’t think they pay associates enough for them to go out of their way to help you. Never enough checkout lines open. Store could be cleaner.
Reviewed Nov. 6, 2017
Walmart's variety is not as extensive as I might like, but the prices are great. I can get what I need for my cats, dogs and guinea pig and not go far from home.
Reviewed Nov. 5, 2017
We went to Walmart today to get some Christmas stuff. I walked past the fish section and this is what I saw. There was a tank with a PILE of dead goldfish, the tanks were FILTHY, there were fish swimming on their sides, and the bettas were kept in small plastic cups with brown water and algae growing in them. There was obviously no one maintaining the tanks and no one was around to bring the issue up immediately. I took one of the bettas to customer service where I spoke with a manager.
I explained to her that the tanks were disgusting, fish were dying, and showed her the betta as illustration. I told her this fish was still alive, but was probably going to die soon and asked her if I could take it home and attempt to nurse it back. The lady said, "Walmart not gonna let you do that. We just gonna send it back." At that point, I figured I wasn't going to get anywhere with this. The lady just didn't care. So I took the fish and walked out with it. The pics of the filthy tanks were Walmart. The battery in my phone died, so I couldn't get more.
Reviewed Nov. 5, 2017
I use Wal-Mart's online grocery service. It convenient and free. The app works well. They email me when my order is ready. I wish other stores offered this service. I prefer Target, Sprout, and Whole Foods.
Reviewed Nov. 5, 2017
You can't ever find anyone to help you. There is never enough check out's open. The pharmacy is awful you can call a day ahead to have your medicine refilled and it's never ready when you get there. Overall the store has awful customer service.
Reviewed Nov. 5, 2017
Many times an item will be empty on the shelf. Trying to find someone to check in the back can be a nightmare. Often there's no employee working in the department and when you find someone not assigned to the pet section they act as if they couldn't be bothered to try and help you out.
Reviewed Nov. 4, 2017
They never have but two or registers out at all times so self checkout are full, so prefer driving 45 miles north out of my way to Green Valley, Arizona, having the Nogales Walmart store 5 mins away from my home!! That store manager Need get his hands out his pocket and work, too many times I have left and to another local store because of the time spent try to get out of this store. Yet in the Green Valley there's employees always will to help get you in and out quickly!!! What can you do! Thanks.
Reviewed Nov. 4, 2017
This is a small town and there are few other stores for us to use. It has a wide variety of different types of products. We are thankful for this one!
Reviewed Nov. 4, 2017
Customer service is good and friendly. I just like to see more dog supplies at more reasonable prices. Also, should have live fish and more pet supplies.
Reviewed Nov. 4, 2017
I found Wal-mart a great place to shop. It is an all-in-one store from goods to clothes, automobile parts to install tired toys, electronics, TV, etc. One-stop store.
Reviewed Nov. 3, 2017
I would advise anyone thinking of getting passport photos taken to forget about Walmart. 5 years ago we had them taken there and the cost was $9.95 each. Recently we went to get them done again and we were billed $55.98 for two sets. I was in shock and thought, "Wow! The price gone up since the last time when we paid $9.95 ea." So we paid our bill, still in shock, and left. On checking other stores prices we found: COSTCO = $6.99 comes with a passport holder. SHOPPERS DRUG MART = $14. CAA = $12.50. Needless to say I felt really ripped off, but it was too late as we had already paid for them. On calling the Walmart customer service center, the agent was very nice but refused to do anything about the gouging. So be warned... Go anywhere but Walmart for photos!
Reviewed Nov. 3, 2017
I purchased a TV from Walmart.com on 10/18. I had it set to ship free to the store, and it was to arrive on 10/25. On 10/23 I noticed it had stopped updating shipping information. I waited. On 10/24 there was still no update, so I contacted customer service. They said it was fine, and would still be arriving 10/25. 10/25 rolls around and still no update online, so I contacted them again. Now they said their carrier (yes, their chosen carrier) could not deliver to the Wal-Mart in my area (then why the ** did you use that carrier??). Their carrier transferred it to another carrier, and they said it would be here on the 27th or 30th (weekend), and that the tracking number wouldn't change, the new carrier would use it (and also said that I, as the customer, should have contacted my store to set up the delivery, then backtracked on that).
Anyway, I tried tracking with the other carrier and couldn't find anything, so I called the original carrier. They told me they transferred the package but the box was empty (meaning someone took the TV). All they could do now is re-order or cancel. Fine, after being really ticked, I had them re-order. That was on 10/30. It is now 11/3 and my re-ordered TV still hasn't shipped... I want to cancel and go buy a TV at Costco, but due to all the escalations and refunds with this mess, this TV is now almost half the original price.
Reviewed Nov. 3, 2017
Overwhelmed but needed supplies. Didn’t find an employee to help me out with a question. Too many shoppers and not enough check outs open. Also they let their aquarium fish die.
Reviewed Nov. 3, 2017
Their shelves are sometimes bare, and then sometimes if you need something on the top shelf, you can't get any help. I really don't have much of a choice. I am going to be shopping at Tractor supply when I am able to get out of my bro's house. I will be feeding him Bella.
Reviewed Nov. 3, 2017
The store is usually dirty and not well stocked. The cost of some items certainly makes it worth going, yet some products are outrage in cost. I have started just purchasing necessities from there and shopping elsewhere.
Reviewed Nov. 3, 2017
Walmart's prices are better than some but there are really not much for premium pet food. We generally shop Chewy.com or Amazon which is ok but sometimes Amazon's supplies are older than I'd like.
Reviewed Nov. 2, 2017
I ordered a TV stand and was supposed to receive it today 11/2. When I called they told me the order was lost by UPS. UPS told me they never picked up the item. I called Walmart again and the Supervisor told me he would reship overnight and I would get it on 11/3. I got an email saying it was shipped and delivery would be Monday 11/6. Not acceptable! Called Walmart again and was told they do NOT offer overnight shipping and that the supervisor probably told me that to get me off the phone. Are you kidding me! I cancelled the order and asked for my money back and told him I will NEVER order from them again! I don't even want to give 1 star!
Reviewed Nov. 2, 2017
I noticed on one specific item that is not cheaper at Walmart and it isn't a "Great Value" and that is Walmart's Great Value Tissues. The price recently was raised and the count went from 200 tissues per box to 185 tissues per box. The other is C&W Sugar, that price is raised almost a dollar more. Costco prices wins on both of these regular purchases for me. Then I just found out that they no longer do the "Price Match" so that's another reason to not visit Walmart as often as I used to... Which was almost daily. Not only is Costco a better deal on some things but so is Safeway and Fry's for groceries and Cal Ranch for ammo and gardening supplies.
Reviewed Nov. 2, 2017
I ordered the bed 10/27/17. Called back to change color 3 mins after order was submitted, Bob (representative) told me it will not charge my card twice to change color only a $1 difference fee will come out. I called 4 times total to receive my money. Saturday the rep told me I’ll receive my money 24 hrs... Never received it. Called Sunday I never received my money. Monday the rep told me it’ll come on the 3rd of November. I am very dissatisfied with the online shopping as well as the customer service team. None of them really knew the answer and the ones who gave me unsure answers were all wrong, I never received my $223 yet that was charged twice!
Reviewed Nov. 2, 2017
On Oct 5, 2017, I made a payment on my Wal-Mart card. A week later I received a letter stating that my payment was returned so I immediately contacted Wal-Mart customer service dept. They told me that my payment was returned because there was an error with my account number. Please note: I have made the following 9 payments with no problem!
This situation also happened before. So I asked to make a payment with my debit card so I won’t encounter any more problems. My payment are due on the 17, but since I have experienced some problems in the past with this account I always make my payments early. Today, Nov 1, 2017, I received another letter stating that my account was closed.
I immediately contacted a Wal-Mart and asked them what happened. They told me that a payment was made on a closed account. I told them that was impossible. I asked them to try to figure what happened. After speaking to several customer service agents and several supervisors I was told that they could not reopen my account.
At that point, I called my bank to find out if there was some sort of error on their part. But there was none. However, after speaking to a bank representative I finally figured out what happened. Wal-Mart has two separate account numbers for my payment account. The automated system has an old account number which had been closed for three years. Their website has my current account number which is active. The bank representative told me that if the old account number isn’t removed it will cause problems and the system may attach the payment to the old account. I tried to explain to Wal-Mart agents what took place but they told me that they could not do anything.
Reviewed Nov. 2, 2017
Always stocked very well and much cheaper on the same brands at other major pet stores. The employees are super helpful and always ready to help with any questions and explaining how products work!!
Reviewed Nov. 2, 2017
They don't have enough check outs. Sometimes they are out of supplies that I need. Overall Wal-Mart is a good place to shop. I like the drug department very much. They are so helpful.
Reviewed Nov. 2, 2017
Produce is terrible compared to Metro and the shelves are always empty regardless of which day of the week you shop. Management should be fired for how this store is run. Prices are great but quality is poor.
Reviewed Nov. 2, 2017
Prices and brand choices are great, only thing they could improve on is the number of sized bags available (i.e. Not just having a 26 lb bag but also smaller sizes). They either want you to buy the big bags and don't offer the smaller or they just don't restock frequently enough.
Reviewed Nov. 1, 2017
If I could honestly give them a 0 I would because that's how many mattresses I have in my house. I moved across the country and ordered a mattress from their website now a total of 3 times. And waited 2.5 weeks. They keep claiming it was "lost in transit" and recommended that I reorder. I spoke with a manager on the service line and she continued to give me a tone and insisted she could only give a 20% discount and no more and ensured me the item would be here Saturday... This was Friday... It is now Wednesday. She gave me no further contact as requested per our conversation.
I didn't even ask for full compensation. I said, "I would like a 50% discount as I do shop here a lot and would like to give you revenue" but still show I am unhappy. She said they "already gave me a 10% discount and if she gave me 20% more that's already 30%!" I said, "And yet I still have no bed and you have no answer as to why." They even offered to have it shipped to my house. What a laugh... If the item can't even make it to the store I definitely feel more confident that it'll make it to my door *eye roll*. The service is terrible and the "promises" to make sure a higher up contacts you is wishful thinking. While I do understand it is just Wal-Mart and not a high-end place, I did have this same mattress before I moved in a smaller size but sadly could not bring it here and I did love it very much! It was surprisingly comfortable and excellent quality. Too bad sleeping on tile floor for weeks doesn't feel the same way!
Reviewed Nov. 1, 2017
No one is ever around when you want to ask a question and if are really don't know anything about the pet department that is what they and not a lot of choices for boy dog’s collar.
Reviewed Nov. 1, 2017
The major Pet Stores are too expensive and Walmart needs to have more of a variety! I was in PetSmart and they really had a good payment plan for my dog! They worked with me on payments.
Reviewed Nov. 1, 2017
As a senior citizen I shop at Wal-Mart due to that it is one stop shopping. I like the prices just not the quality of the vegetables and meat. They are often out of certain foods and vegetables that I like.
Reviewed Nov. 1, 2017
It's one stop shopping. Everything you need all in one store. Prices are competitive. Usually always friendly customer service. If you need help you can always find someone to get answers or find someone who will.
Reviewed Oct. 31, 2017
There is usually nobody around in the aisle to get any help. I like to buy the large quantities to save money and time. Sometimes the food or cat litter I decided on is on a shelf I can't reach, and I end up having to pull it down and sometimes drop it, or choose a different one altogether.
Reviewed Oct. 30, 2017
I purchased a firepit 2 years ago. The bottom of the pit burnt through and can no longer be used. Walmart refuses to help me in any way. They will not sell me a replacement piece. They told me to repurchase the $344 firepit! They blame Hayneedle who in turn blame Red Ember who in turn blame Plumstruck. So these four multibillion dollar companies cannot help me. I did not mean to purchase a disposable $344 firepit!
Reviewed Oct. 30, 2017
Well... I wouldn't have paid much attention to this before today. I had my online order canceled by them saying that my PayPal address was different than my home address. We recently moved and didn't update it. So I went and did that real fast. My husband received two emails. On confirming the order (showing the price and how much they charged us) the other was canceling the order due to my address stuff. So after we changed it... I went and added the SAME stuff to the cart... and they charged 3 dollars more than they had before. Same date... Only an hour and a half apart.
So I went to check if prices had changed and compared them. No prices had changed... But still my order was higher. THEN... we went through the list and added the products up ourselves... and the subtotal was lower than both of the orders ending subtotal. This intrigued me more than it upset me. So I went BACK through my email to ALL my previous orders... EVERY ONE OF THEM WERE LIKE THAT. Below are pictures of PROOF. Be careful people. I wonder if they do this in store too.
Reviewed Oct. 30, 2017
I'm really disappointed on the care Walmart provide to their fish. The Fish tanks were filthy and disgusting. Every single tank had death fish floating around, who knows how many days they had been dead... If Walmart can provide the care for the fish maybe they shouldn't be selling them.
Reviewed Oct. 30, 2017
It's fast, cheap, clean and always has what I need... I can go from automotive to baby clothes and always find what I need. Parking is also good with decent handicapped places. They always have enough handicap carts.
Reviewed Oct. 29, 2017
The expected arrival time has come and gone but still nothing. The TRACKING # doesn't work. Contacted 3rd party CO. They emailed they are behind. Why did they take an order when they DO NOT have product? Walmart customer service is TERRIBLE. I will never order again from Walmart. I hate shopping at their stores so I am a fool to think ONLINE would be any better.
Reviewed Oct. 29, 2017
I feel Wal-Mart should treat its employees better so they're not so rude to its customers. I feel they should run their company with its employees and customers in mind not their profits.
Reviewed Oct. 29, 2017
I use the grocery department at the super Walmart because it's convenient to where I live and open 24 hours although the deli isn't open late at night. I usually can find everything on my list but if I need a particular spice or speciality item I go to Food Lion, the other local store. I notice that prices are much better at Walmart for pet food and some other things I get a lot of. I sometimes shop at Sav a lot for canned vegetables or to look for low prices on condiments or snacks but usually it's Walmart for everything. They have a good selection of fresh fruits and vegetables even some organic, breads, a bakery area, prepared foods, meats and seafood. Their store brand milk is reasonably priced. But the biggest advantage is that Walmart isn't limited to groceries which cuts down on the driving and time shopping.

Reviewed Oct. 28, 2017
Anytime you call the Walmart in Donaldsonville Louisiana it takes forever for them to pick up the phone and when they do pick up the phone the majority of them have an attitude with you like they don't want to talk or they don't want to be bothered. I called today to see about empty boxes. I called at 3:38. I held on at 3:58 someone picked up and asks, "Had anyone answered the call?" I told her no then I was put back on hold. So finally at 4:00 I hung up. That's ridiculous to have to be on hold for that long time.
Reviewed Oct. 28, 2017
I visited this Walmart store a few times this month in the mornings. On the first visit, I bought some groceries. I then asked the employees at the self-serve registers for change, but was told to go to the cashiers. I did so. Some ** American cashier told me that Walmart does not give change to customers. I have been told by the businesses in the USA that they only give change if you make a purchase. I shopped at Walmart once more yesterday and when I went to check out, another ** American employee told me that three of the self-serve registers were out of order, that I should make my purchases at the one that she suggested. Not grudgingly, I did. I then noticed that she told some ** customers to make their purchases at these registers that she said were out of order. I reminded her that she had told me to go to the register where I was because she claimed a minute before that those did not work.
I needed to buy a few more products and went to wait at the check out near the second entrance. The cashier who was a ** American male, had on gloves. Also, a female employee on the floor in the pharmacy had on gloves I noticed as I approached her to ask her where I could check the price of an item. Why were they wearing gloves only when I was around? Some other employees I had approached earlier did not have on gloves. All these are examples of poor customer service. Does Walmart target single people of the ** race? If Walmart does not abide by its Code of Ethics, I will take my business elsewhere and let others know also.
Reviewed Oct. 28, 2017
Shopping online to find the best price makes a difference. Wal-Mart is keeping costs low and using local goods. Satisfied customer service, and support.
Reviewed Oct. 28, 2017
Wal-Mart is a good store to shop with best prices, but I wish they would have more of a selection of fruit, some are not that good looking and not worthy to eat or buy.
Reviewed Oct. 27, 2017
Sent an email to Wal-Mart regarding their all of sudden changes in prices online -vs- in-store. I received two very pathetic emails back from 2 different representatives. I am glad to see that others are finding Wal-Mart is doubling their online prices. I think this is fraud. BEWARE!
Reviewed Oct. 27, 2017
Wal-Mart neighborhood grocery store has low prices. I save at least $50 a week shopping there. Produce is very fresh. The customer service is outstanding!
Reviewed Oct. 27, 2017
Wal-Mart locally is good, however, there are never enough checkers at check out to get you efficiently out of the store. Also, many items that are most sold are not re-stocked in a timely manner. The best sellers of the most use products are not re-stocked sometimes for a week or more!
Reviewed Oct. 26, 2017
I purchased curtains online that didn't look enough like the computer image so in choosing to return, I go to the store - my mistake thinking the benefit of ordering through a company with physical store presence is that you can return through the store. Not necessarily the case. This was my first online purchase through Walmart.com and therefore, my first return. What an enormous hassle. The shocker to me was I learned three of the five items I was returning came from a separate vendor and those items have to be exchange directly with that vendor - you can't go through Walmart. It functions nothing like their competitors (i.e. Amazon) who have this process honed and perfected. After waiting in line at the store for 20 minutes (I was the 2nd in line and there were 4 clerks behind the desk helping one (1) person). I won't go into the disaster of that "attempted" return process as it isn't the focus of this review.
At the store I was not advised how to navigate this process, as I should have been, so I go home and figure it out on my own by going to the email receipt received. NOW I see in super fine print by the end of the email that "some items may have special return requirements" - not super intuitive in my opinion, but nevertheless I did fail to investigate after receiving the email, so I guess it's on me. Keep in mind though nothing of this was mentioned as I was purchasing the item.
I've since called the phone numbers listed for each item and received either a busy signal or a recording saying they aren't available and to call back. That's when I call Walmart.com and ask to be elevated to a supervisor. The supervisor says he'll elevate to the returns department to intervene in my behalf, which sounds promising... initially. What it actually means is they will continue to contact the vendors and have those vendors send me an email with return instructions. That's it. Still not feeling super optimistic about this.
I for one will never be doing business with Walmart, period. In a world where online purchasing is becoming common place they should put more effort into their buyer's experience. It is evident they care more about establishing multiple streams of revenue and that's where their focus ends. I do not want to further support an organization where the customer experience is such a low priority. I hope others take a similar position because it is the voice of the masses that have an impact. Otherwise their executives continue to get wealthier off the little people who are willing to accept shoddy treatment.
Reviewed Oct. 26, 2017
Wal-Mart advertise about two day free shipping service for online order. In reality it take more than a week to get the items. IN my last order ** it never reached me after 15 days. The items are damaged while on transit and it showed me in return state but I never get a replacement order. When I contacted the customer care he is so rude, he offered me two option refund or replacement of order which will take 5 days. I am not going to use Wal-Mart online service. This is my last order.
Reviewed Oct. 26, 2017
The ease at going shopping and not have mass of people there. Everything is at eye level, courtesy, enough supply of various products and all night service.
Reviewed Oct. 26, 2017
Overall Wal-Mart has a good selection, however they consistently run out of the basics. God forbid that a tag disappears from the shelf. It may take months to get it replaced, while that item either sits in the stockroom or remains an out of stock due to its inventory count in the system. If Walmart could figure out how to keep items in stock throughout the day, this would improve their score immensely. Also, if you have ever shopped in a store after 11:00 PM All of the self checkouts have been closed and you have your choice of one or possibly two cashiers. I have left my selections several times in the past.
Reviewed Oct. 25, 2017
I need to buy 1 gal. of milk per week. For simplicity I compare only the price per one gallon whole milk (3.8% fat) but it is similar with 2%, 1% and skim milk. All prices were recorded within 8 days. At Walmart it is slightly cheaper than the grocery stores ($3.88) Walmart Brand. In my city I recently buy milk at 3 different grocery chains (cheapest $3.99). Store chain brand. Two gas stations who had milk on sale ($3.20 and $3.29). No name Brand. At Aldi it is $2.29 Aldi Brand. The Walmart savings compared to the regular grocery chain is $5.72 per year. The gas station sale if every week would be $41.08 to $36.40 per year. The Aldi savings is $88.40 per year. Walmart compare to a regular grocery store is negligible. The product quality of Walmart Brands and even reputable Brands sold at Walmart is usually inferior to Brand products. The slogan "Everyday low prices" does not measure up!
Reviewed Oct. 25, 2017
I ordered a toy online on 10/5/17 which was to be delivered on 10/20/17. When I went online for the 100th time to track the package it then said it wouldn't be delivered until 3/7/18!!! Five months!!! I called Walmart Customer Service and they told me it got lost in transit. They use a third party vendor for this product, therefore they can't help me. I had already tried several times to reach the outside vendor (Hanly Domart) and couldn't. Walmart tried to reach the vendor and couldn't. Walmart told me to call back in 48 hours if I don't hear back from the vendor. I asked if they could then cancel my order. The answer was NO because it's an outside vendor. I'm all set with Walmart and will let everyone know not to order online from them as they only provide a disservice to their customers. I will never shop in their stores again.
Reviewed Oct. 25, 2017
Wal-Mart has the lowest prices and all the items I normally use. In addition I can pick up my over the counter medical needs. Their lube center is also a time center.
Reviewed Oct. 25, 2017
Walmart on Pinhook Rd. is properly air conditioned, floors shiny, shelves fully stocked, and appear same as stocked shelves in commercials. Money Store's Bernita is fantastic. Other cashiers are like family. It hires all our neighbors. We are Walmart proud. Great number of disabled are hired. Thank you Reginald **.
Reviewed Oct. 24, 2017
My sister in law was in the New Hartford NY Walmart earlier today shopping with her 1 year old son and sister. She was stoppes at the door by a male security associate who had asked her to follow him. She did as she was asked and asked him what the problem was. He stated he seen her steal a phone charger and put it down her pants and proceeded to tell her to undress as that was the policy. He showed her no video of this alleged theft. This man strip searched my sister inlaw with out police present or even notified. When he found nothing he said she would get anapology from corporate and sent her on her way. When she got home she called and spoke to a supervisor who told her that this is not Walmart's policy and he would have someone contact her by the end of the week. He didnt even sound shocked. She will be contacting a lawyer about this first thing in the morning.
Reviewed Oct. 24, 2017
I find that the value of items carried is a great bargain. If more stores followed Wal-Mart's lead, the price of buying a variety of items would be more affordable.
Reviewed Oct. 24, 2017
I have shopped at WAL-MART for several years. I can always find good values there. I use their private label, Equate, and I am satisfied with the quality of the brand. I wish the produce section were larger but it is still good.
Reviewed Oct. 23, 2017
Well, the older I get I hate to shop at all anymore. But when I go to Walmart, I can usually get everything I need. Such as: I get my prescriptions (18), I'm able to get all of my groceries, they carry a lot of different items, but the bad thing I find in reference to this is, every darn time I find something I really like it seems like everyone else likes it too, and when I go to get more, there's NONE! But they do carry a variety of everything, clothes, bedding, kitchen items, toys, cat and dog food, litter, food, personal hygiene, hair products. ONE STOP SHOPPING, AND I LIKE IT THAT WAY ANYMORE. THANK YOU.
Reviewed Oct. 23, 2017
Believe it or not Walmart has everything other supermarkets carry at a better price. I do shop at Stater Brothers for meat & specials but most shopping is done at Walmart.
Reviewed Oct. 22, 2017
I chatted online with a Walmart associate. I gave them the links of two exact same Samsung television models. Over the course of a half hour they ended up telling me they cannot price match because the retailer was "NOT ON THEIR LIST". Walmart falsely advertises "PRICE MATCH" but fail to do it when a retailer has a better price than they do. If Walmart cannot PRICE MATCH, they need to get their act together and quit making false promises to get people to shop with them.
Reviewed Oct. 20, 2017
I placed an order with Walmart on 10/13/17, received a confirmation email with a delivery date of 10/18/17 however I never received my order so I called Walmart.com the morning of 10/19/17 and the agent advised me that the package was lost in the warehouse and he will cancel and re-order my order with a RUSH delivery and delivery date of 10/20/17. Friday, 10/20/17 gets here and once again I don't received my order so I called them back and the agent said my order was still being process and I wouldn't receive it until 10/24-25/17.
I asked to speak to someone else (Keke) who basically told me there was nothing she could do but give me a $20 gift card, I laughed and asked to escalate the call to a supervisor. Spoke to supervisor Charise from Dallas corporate office who basically said that she will re-train the 1st agent for giving me false information and basically repeated what the previous agent said "She can't offer me anything but a $20 Walmart gift card". I told her to keep it and would avoid shopping at Walmart.com. I think it's pitiful that Walmart would advertise this "2 day shipping" and not provide the customer with what was promised to them. I will not ever shop at Walmart.com for falsely advertising!
Reviewed Oct. 20, 2017
I started shopping at this store when it first opened and of course it was clean and well stocked. This year 2017 there has been a big change. The frozen food section had busted glass and they used cardboard and duct tape to patch these doors, also left paper towels on the floor to in this section to soak up the water leaking from the units. Items were not frozen, but were thawed out (disgusting). In general this store is very dirty. The biggest issue is they have run out of bags on 3 separate occasions, for as long as 4 days. I forgot to bring my bags and my shopping cart was full and they had no bags. The checker placed all items into the cart one by one and that's how I took them home. This lands directly on the manager of the store, I would have fired him a long time ago.
Reviewed Oct. 19, 2017
I ordered a package from Walmart and the oatmeal box that came with it arrived damaged/broken, which left oatmeal pieces all over the rest of the packaged items. Having contacted customer service for a refund, I had to choose between being sent a new item at no cost with no refund, or receiving the refund, but no new item. That is POOR customer service! I should be offered both a refund for the inconvenience on their part and a new, undamaged item. I will now no longer order from Walmart.com if this is the type of customer service I can expect to receive. I rather give all of my money and my business to Amazon.
Reviewed Oct. 17, 2017
I had my Walmart account over 4 years. Never had any problems until now, all orders keep getting cancelled. I have funds in my card that’s being held over 2 weeks now and still waiting for my funds to drop!!! Run from this company and don’t look back.
Reviewed Oct. 15, 2017
I purchased a toy online 3 weeks ago using my debit card. By the time it was received at site to store, I had purchased it at another store. When I went today to pick it up, and return it for a refund, they said they could only give me the balance due on a gift card! I’m not sure why this is, since I paid with a debit card and had a receipt. I asked that it be put back on the card I paid for the item with. Nope, only a gift card. Bad way of doing business. You dropped the ball (once again) Walmart!
Wal-Mart Company Information
- Company Name:
- Walmart Vision Center
- Website:
- www.walmart.com