Wal-Mart Reviews

She is a ** female with black coat and blue jeans on, stood about 5'8, medium build, medium complexion. My time of contact was about 11:00am, 11/23/2016. I can't believe how an employee can have so much anger and believe that everyone should stop for this person to do her job, when she didn't even need to stop because everyone was far from her, but I believed she just wanted to make as if she was in charged with several employees near her. I hope this person get the training required to better fit in your company. Unfortunate to see someone yelling out to customers just for driving by. I hate to see how she treats others in the company.

There was no manager around outside for me to speak with. There was around 7 employees outside where the truck was unloading equipment in the parking lot. Of those employees, there was 3 ** males, 1 asian female, 2 ** males, and her a ** female. I hope she gets some form of counseling/training from her employer. If you're angry with a customer driving by then how are you with your co-workers and customers you come in to contact with.

At no time did a member of mgmt come out to talk with me or give any employee support!!! My car keys were in my purse also. So I spent the next 5 hours waiting on locksmith to make new key so I could at least drive car home. At no time did a member of mgmt come out and check on me or offer ANY HELP. This process cost me over $200 plus loss of everything in purse that I mentioned. I have high blood pressure and became very ill while sitting there waiting. Finally got home that night and the next three days consisted of getting blood pressure to go down and replacing all personal items.

I cannot work there any longer and drive my car there because thief could return, get in my car and drive away!!! He has a set of keys. Walmart explained to me that there was nothing they could do about extra security because they don't own parking lot. I understand all of that but it bothers me to work for an international company that strives on customer's service and employee satisfaction that absolutely offered no kind of support for an employee in dire need of help. I worked hard there and never missed any time and I truly believe they could have offered me help of some kind?

No matter what I wrote, I got an automatic response based on a key word I wrote. The chat was a TOTAL waste of time. I then called Walmart (800-925-6278) and spoke with a very pleasant and helpful woman (American, not foreign) who answered each question directly and thoroughly. She resolved the problem by cancelling the order the store placed. Overall, Walmart customer service chats, e-mails, and online communications are frustrating and futile, but this particular phone conversation was productive and pleasant.

When Walmart first came here, it was fantastic, well-managed with intelligent helpers. It has become the poorest managed store I've ever shopped. Anything of value has to be shipped from Dothan or Enterprise. Forget help. There is none. This store needs new management & well-schooled help with courtesy & intelligence.

I left the store really upset. So days later I retracked my steps and I happening to finally find it. Before I went in I called the Walmart and asked them, "Can I still return the phone? I find my receipt." They said that they would when I get up there. I checked to make sure I have everything. The same lady that checked the phone out for that day was the same one that checked me out last time. She go asks the manager again can they take damage phones back and they tells me, "No." I was upset because I caught two buses to get up there for them to around again so I told them that they don't know how to run Walmart and I left calling the complaint line. Moral of the story I personally will never work or shop up there ever again. I will spend my money elsewhere but it will not be at Walmart.

What I wanted to email them about was a Shipping Pass order I made for $56 and change on the 12th. They placed a hold on that amount on the 12th and my bank debited the amount. The order was split, with the bulk of the order arriving today and the last item due Thursday. I checked my account and saw Walmart had placed a second hold on my account for the full amount yesterday and my bank debited that amount as well, leaving me with $25 available instead of the $81 I should have had. I emailed my bank and am waiting to hear from them. This is the second time Walmart has done this. Really frustrated and upset.

Called their helpline by chat service and was told it would arrive by Monday meaning we would have to stay in a hotel. As we were getting ready to leave from Phoenix to New Mexico looked up the delivery date and it now said "Wed. 16th." So now we will have to stay an extra day to receive the mattress and be inconvenienced by sleeping on the floor. They should not give you the expected delivery date that cannot be met. We gave it an extra 2 days to arrive thinking that would be safe. Would never order from Walmart again. Customer service is nonexistent and no satisfaction guaranteed. Not looking forward to our 3 days on the floor instead of the bed we ordered and paid for in adequate time.

The chat line was to a representative in India who apologized for the delay but was unable to deal with the problem of getting the delivery to us on time even though we called on the 9th to complain because the expected delivery based on the tracking number said the mattress had still not been shipped. We were told it would be delivered on the Monday the day after we arrive so one night on the floor okay, we can live with, but then when the date moved to the Wednesday we just can't be bothered to call chat or whatever because it is a pointless exercise. So be warned if you really need the arrival of your goods to be on time DON'T order through WALMART!!! Complete waste of your time and money.

One time the ground prong was broken off of one of the meat slicers as well... and we got busy so we had to use it and we'd get a poke when touching it and all our manager could tell us was "just make Sure you're not standing in any water when you're slicing the meat". Wow! You would think if any of us were smart enough and not worried about retaliation we would have called OSHA. Fortunately I quit before I got electrocuted. When working in Wal-Mart deli you're expected to work with raw chicken and ready to eat foods all at the same time because they are so understaffed.

I asked her if I can get a receipt. She said she can write it on a piece of paper for me. I said no, I'll just wait until she actually cancels the transaction. She said ok. Her plan was to shut down all the computers so the transaction would cancel. The cashier asked her what should she do with the printed money order? She said write on the back "Do Not Use". The cashier began to write "NOT US" on the back when the manager told her to wait. She started to look at the receipt and realized that the funds have already gone through. I had already paid for that money order. Now another manager comes over to investigate. I think his name was **. Somehow, they were able to find the key to the money order machine. They got the key and ** tried to fix the machine. By this time, it was 40 minutes in. He took about 20 minutes to try and fix it. What he got was a mutilated money order. They huddled again to see what they can do.

By this time it was approximately 1 hour in. ** went back to the back office to figure out what to do. Approximately 20 minutes later, he came back with another manager. I asked him what were my options at this point? He said well, for the mutilated money order, I was going to get my money back. I said ok. I said "and for this money order?" He said "well, since it printed and the funds are in there, I can take it and go cash it." I said, "but it's been written on. It says 'NOT US' on the back." He said, "well we can cash it for you right here." The other manager said they'll waive the fees. I was agreeable to this since it would be like voiding the transaction and I'd get my money back. So they go through the process of cashing the money order and getting my money back. They told me to sign the money order to my name, enter my SSN and they would process the money order.

In the middle of the process, ** gets a call on his headset. I'm guessing it was from the other manager (he left after I agreed to cash the money order). The person on the line told him to call Money Gram and instruct them to release the funds. The cashier asked him if Money Gram was still open at this time? ** said he is not sure but go ahead and call. So they began to call Money Gram. It seems that Money Gram won't release the funds. They have some sort of 24 hour rule which the cashier already told **. I asked ** what were my options at this point? He said "well, you can either go home with the money order and cash it somewhere else, or you can come back tomorrow and we'll cash it for you." I didn't want to leave with a money order that has writing on the back "NOT US".

I said "what about the writing on the back?" He said the funds are already in there, so it's a good money order. I said "but there's writing on the back." He asked me, "well, what do you want?" I said I paid for a blank money order. He said "but you already filled it out." I said "I filled it out following your directions to cash out the money order immediately." He said "we tried that, it didn't work." I said "but why would you give me an option that doesn't work? If I knew that option is not viable, I wouldn't have opted for it." He said "but they are closed now. Furthermore, there's a 24 hr rule," he said. Again, he told me that I can come back tomorrow to cash it. What he failed to mention that, if there is a 24 hr rule, I wouldn't be able to come back tomorrow. It was already past 11pm and the money center closes at 10pm. 24 hours would be 11pm the next day, so again, he was giving me another non-viable option.

I told him that it was his responsibility to make sure that the option was viable before he presented it to me. I asked him what were my other options? He said there are none. "You have to take the money order as is," he said. He said "it's just a matter of cashing it somewhere else or coming back to cash it here tomorrow." I asked him "what happens if another bank refuses to cash it?" He said "well then you can come back here and we'll cash it." So I was imagining all of the hassle of trying to cash this money order. I can try to cross out the writing on the back. That wouldn't look right. I can try and cash it the way it is.

I can imagine the banks would have a problem with the writing. I can come back to Walmart in a couple of days (24 hour rule) and try and cash it. I'll probably get another cashier who will look at the money order and ask why there is writing on the back. That cashier will probably call a manager and that manager might not be the same manager. I probably would have to explain what happened and it'll just all be one big hassle. This just didn't seem like a good option for me. But, I had no choice. ** forced me to take the money order. I just gave a big sigh of frustration and left. So, to recap, I was told to go home by one manager without a receipt. If I would have followed her advice I don't know what would have happened to my funds. It would have been a mess to try and track it down since the funds were already transferred to Walmart. That manager also instructed the cashier to write on that money order "NOT US".

A 2nd manager told me to sign it and cash it out immediately, only later to find out that option was not a viable option. He also forced me to take something that I didn't pay for. I paid for a blank money order. I was forced to take a money order that was written on with the words "NOT US" on the back. I was also charged a fee for this.

I spent almost 2 hrs at that store. I don't understand why it took so long? Why did it take almost 2 hrs? When the issue started, one money order printed and one did not. 2 hrs later, we were at the same spot: one money order printed and one did not. It unnecessarily took them 2 hrs to come to a conclusion that could have been decided immediately when it happened. They could have given me the blank money order and refunded me the money for the money order that did not print. Instead, 3-4 managers got together to solve the issue and the result was: Almost 2 hours of my time, a money order that was written on that I was forced to fill out, my money back for the money order that did not print, no apology from any manager.

Every time you call no one knows crap. They tell you different things. I did everything they told me but was still unable to purchase it. They said the problem is I did not have an account so I opened one. I opened an account with Walmart supposedly that was the problem for nothing. Every time it was a different problem. Then they said call the next day. I did and then they said the system is down. At one point the agent transferred me to Walmart store, while I was putting in the order with letting me know as I was placing the order. Then the other person online which I called again said she can do it. We did everything gave her all my information then when she went to push purchase after I gave her all information and credit card she said sorry there was an error and that they are facing technical difficulties and she said call back. So, I have been by then back and forth several times.

I then tried to purchase it online. It gave me again technical problems. I decided to give a last chance and call so I call customer service to place my order later on at night. The guy tells me I can't purchase this item via online because it's iPad... Okay this is so damn stupid and absurd why no one told me that before I have wasted 3 days, so he did put the order for me. He said "I can transfer you to talk to electronics to see if it's in store." I was like "you know what okay let's see where this is going." The phone kept ringing no one answered. Operator kept transferring me and no one answered.

I would have gone in store but I live California and I was trying to buy it a gift for family that live in MO. That is why I did not go in store. Still why have an online store if it's so crappy. Now I have an account with Walmart that I don't want and I still was not able to purchase the iPad. I am definitely not buying from them. This is the worst experience online ever, it's their loss.

Subsequently I received an email from Walmart.com saying they had cancelled the order. So once again I had to suffer through the horrible phone process of trying to get a Walmart representative understand my problem. At one point, after explaining my problem for about 10 minutes, the sweet sounding oriental girl said "let me state your request. You want to know why you have not received your order". At that point I actually drove to my local Walmart store and spoke with the manager. She said she was sorry for the trouble and she would try to help me, but all she can do is call the same number I have been calling.

So I drove back home and decided to just bite the bullet and place a brand new order for the same unit. Thirty minutes later I received another email from Walmart saying they had cancelled all my orders for security reasons. I checked my Walmart.com account and sure enough it shows three orders cancelled and the replacement dishwasher cancelled. It is enough to make me sell all my Walmart stock!

Then it occurred again. I was asked for my receipt and again I asked the clerk could she explain why I was asked for my receipt, laughing in a rude way she said that the items in my bag were not visible. I was confused. I asked her why she did not ask the person before me or the person that just passed me, she said she could see the items in the "Walmart bag”. I again had brought my own shopping bag and I told her "you cannot see through the gray Walmart bag." She said have a nice day. I asked her again kindly because I was confused about this policy and her explanation made no sense. As I left the store I called the store phone number on the receipt and asked to speak to the manager. I was put on hold, then someone came on the phone. I asked her if she was the manager and she said she was the "Assistant Manager”.

I asked her for her name and she refused to. I explained to her that I needed clarification on the store policy about checking customers’ receipts as they exit the store. I explained what I had just experience in the store where she is. Her response was that the clerk is by the door to check every customer receipt and they are required to check every customer receipt. My response was that did not occur because the person before me or after me were allowed to exit without their receipt being checked, her response was that some people do not stop and that she will have a talk with the clerk. (This makes no sense to me). And I told her that.

I asked her, “so if I had continued to walk the clerk would have allowed me to leave with no issue?” She could not answer that question. I explained "if there is a store policy is required to be enforced and not being adhered to do, you understand how a customer may feel if suddenly they are stopped and asked for their receipt? Especially if the customer is a regular and had not been stopped before?" I also asked her about customers bringing their own shopping bags if that is a reason for checking a receipt, she said no, that is not an issue. I mentioned to her that this issue should be brought to the attention of management about this receipt checking policy, because I am not seeing it as a store policy. It is profiling and I am certainly not a shoplifter. If it is a store policy it should apply to “All” customers.

I frequent this Walmart. Prior to these two incidents I have never been asked for my receipt before. I have observed however the behaviors of certain female clerks in this store. A couple of female clerks who may be leads of some sort, because they wear the yellow vest. While I was paying for my items (the second time I was asked for my receipt upon leaving the store) one of the clerks in the yellow vest walked passed right behind me as I was paying for my items. When I was leaving the store I was asked for my receipt by the clerk at the door. This second experience has made me very uncomfortable and I will not shop there ever again. I know I’ve spent probably a few thousands of dollars well in this Walmart store since I began shopping there. I spend another dime at this Walmart. And if I can avoid it, I will not shop at any other Walmart. I can only hope this receipt policy issue and what I experienced is looked into.

Walmart is a conglomerate giant and it is “we” you and me and others like us that have made them this giant. Because we are their customers. What we do not realize is the power each of us have in our individual pockets or wallets or purses, very tiny in comparison to what Walmart makes every minute from our purchases but together. We can make Walmart be responsible for the actions of their employees. Be consistent, be fair, provide good service. In other words, properly train your employees.

I see that Walmart has an overall “one star” rating on this site by the mere submission of individual customer reviews like mine. This rating should now impact their earnings. Customers need to speak their experiences and not let Walmart or any other business get away when they render poor service, or dishonest service, or unfairly profile certain customers etc. We the customers are putting money in their pockets. Walmart may be a retail giant, but there are other businesses that they are competing with. And we the customers can make it a very hard competition for them.

She recently was 'coached' due to a confrontation between her and one of her relatives. As anyone familiar with individuals with disabilities knows, they sometimes have difficulty being able to deal with conflict. I do understand and so does she that she should have handled the situation differently. Some things need to be experienced order to learn from the mistakes.

Since this instance they have scheduled her for four hours. So in the next three weeks she will work 4 hours. In 5 weeks they have scheduled her for 16 hours. They claim it is due to lack of available hours, but again they are hiring new employees. Yes she may be able to file for unemployment but that is not the way our children should be taught to live. In my opinion they are limiting her hours in an attempt to force her to quit.

In 4 months time I learned everything in Customer Service, had numbers and could get money from the money room also. No one else there has had that all down in that amount of time. I wouldn't ever just stand around either as some of the cashiers would. There was always something I could find to do besides just talking and ignoring the customers. I worked harder than most of the cashiers there, where in fact several of the cashiers had several coaches and complaints, I've had zero.

Wal-Mart claims to care, well they only seem to care about themselves. I've never been treated this way by any employer I've ever had, I just moved into my own place, I am a single mom who gets no help, they don't care about any of that though. To just let an employee go so easily over half a damn point is ridiculous! I came back in today to try to beg for my job back and all I got was comments by a rude manager who treated me like a number. I am livid! Yes I accumulated the absences (4) which is my fault, I'm not making excuses, only saying they should, as management, let us know when we're on the verge of going over our allowances.

I had a big misunderstanding also about the point system and was told wrong information, from an asst manager btw, about the points I would get if I went home early. Anyway, Sam would be appalled if he could see how we're all being treated across the board. As I can see from all the other posts on here, I am not alone. Shame on you Wal-Mart.

Really appreciate that Walmart is paying attention to our concerns and taking action.

Original Review: Oct. 23, 2016

5-Oct - Night: We bought a cookware from Walmart (420 Buckland Hills Dr, Manchester, CT 06042). When we went back to home and opened the packet, it was rusty and look like used. 21-Oct - We went to return and Walmart refused to return saying we have used it. Whenever we buy a packed cookware nobody open the packet at the store. We check at home only. Also we can not make it rusty on fly in 4 days... Are you kidding me? It's not about $40 item but the trust with Walmart that millions have over the decade. Very bad experience while discussing with store manager over there. Please do the needful.

Well, when I logged on to the Walmart store I was told that shipping costs was included so I stood firm on my grounds. I had to wait for half an hour to finally get my refund but I can see that others would be too, frustrated to wait and just take a refund for the product. Walmart isn't as consumer friendly as they try to make consumers feel... shop Walmart and you are sure to be taken advantage of during a return!

Also, the images of the products on Walmart's website may not match what you are looking to buy... that's what got me to this dilemma. I wouldn't have purchased the product if the correct image was used. Simply put, don't count on having a good experience returning a product to the store if purchased on-line no matter how Walmart says it's convenient... it isn't!

After the phone rang so long, the automated system came back on and asked if I would like to try the department again press 1, or if I would like be transferred to the Customer Service Department press 2. I selected option 2 for Customer Service. Someone answered immediately! Unfortunately, when I asked her if she could assist me with the two electronic items, she asked me for the model number and I said, "Hold on. Let me click on the picture of the item since I was online and I didn't write down the model number." Without hesitation, she said, "Hold on" and decided to transfer me to the Electronic Department after I already told her they are not answering their phone.

The phone rang forever! (I am at work being transferred every single time! No one has time to be put on hold for so long/always being transferred in White Plains, NY since it a very busy location filled with workers). I felt like she wasn't paying attention to what I said to her and tried to get off the phone with me. So, my phone call gets transferred back to the Customer Service Department and I asked the new person to please assist me and she said, "Oh, they didn't answer, let me page them" (the electronic department). (So, from her response, I noticed that she knew about the Electronic Department not answering their phone).

At this point I am annoyed and irritated. After being on hold for about 8 minutes, she picks the phone back up to let me know she will help me instead but after she is done with another customer and I said okay. I was on hold for another 5-8 minutes when I decided to hang up. I found the items somewhere else and gave them my services. All I wanted to know was if that location had two small electronic items. This is ridiculous!

Original Review: Oct. 11, 2016

Back in July I signed up (and paid for) Walmart's new shipping pass program. This is their answer to Amazon's prime membership. With Walmart's program you purchase items that are labeled shipping pass eligible and you're supposed to have free shipping and receive them in 2 days. That has never happened, not even one time, it always takes 4 days or longer to receive what I ordered. So yesterday (after ordering some shipping pass eligible items on October 6th and still not having them on October 10th) I contacted their customer service department. I spoke with 3 different people, everyone of them apparently holding a degree in rudeness before I realized that not only does Walmart not honor their obligations, they don't give a crap about whether or not their customers are happy or satisfied. This is probably a result of them being so large, they don't have to care what one person thinks.

But that will catch up with them one day. If they don't think it will they should look at Sears and Kmart and several others that came before them and are on their way out. I was told that I didn't receive my order because I live in an inaccessible area (I live in the middle of a city with deliveries going on all day and evening), that I didn't order before 11 am (but they couldn't explain why that would hold my order up more than 1 day) that's it's because I ordered before a weekend (that isn't explained in their policy anywhere that I could find) and finally that it's my fault. I could hear them whispering and laughing all of the time they were talking to me. I may only be one person but I am one customer that Walmart has lost. I love the $49 I paid for shipping pass and I'll never see that again, but they'll never see me again either.

After ringing out all of our groceries which came to $176.00 for mine and $32.00 for his. I proceed to customer service to speak to a manager. He acted like I was trying to buy beer for my son. He could not grasp the fact that my son was of age to buy beer himself if he wanted to so I told him I would just return everything I had purchased and proceed to spend my money somewhere else. I have never been so infuriated and will never return to that Wal-Mart again. I will go to J.C. Penney tomorrow and buy my daughter's gifts.

When I went to place another order, I accidentally deleted my card info that I had been using since 2005. I tried to place the card back on the account. [Note there was an outstanding order on this account.] Walmart told me that they couldn't validate the card at the same time they charged the card for the outstanding order [nice trick... if you can't validate it, why are you charging it?].

After 5 calls to their customer service, I finally got one of the reps to understand what had happened with the card. By then the outstanding order had shipped. And I noticed on my bank account that Walmart was withdrawing $1 thirty times in row on the same day. I called. They had no clue. Withdrawals vanished. I checked two days later, the same unverified card they no longer had had 10 $1 withdrawals. On the phone again. Fixed. Still told they had no clue. This continued for TWO weeks. I deleted my account and warned them if they kept it up, they could speak to my lawyer about fraud. The withdrawals abruptly stopped after that call. I will never do business with them again.

Now they have escalated to Corporate Line who then hung up before answering my call so I called again. I am willing to bet that Walmart has spent over $1,500 in service costs when they could have just taken my mower back at the store. I should send them a bill for wasting my time as well. I am still on hold with Corporate. If this is not resolved with this call, I am just going to give up. At least the hold music is okay. Sam Walton would be crying right now if he knew how bad this is.

For the record, we did try to dispute the charge with Visa per Walmart's suggestion (typical of them to pass the buck), and Visa refused to issue a refund as well stating that Walmart provided USPS tracking information. Shame on you, Walmart. You are a $145 billion company that is literally incapable of doing the right thing.

The main reason I had bought it at walmart.com was that I could return it to the local walmart store. Not so fast!!! I bought the item at walmart.com, I have an order confirmation from walmart.com, my credit card has been charged by walmart.com, BUT walmart is refusing to take the return. I am forced to contact a third party vendor (ID Rack) and see if and how I may be able to return their misdesigned item. Walmart is selling items, but takes no responsibility for them. Great customer service! Obviously walmart has lost me and my family as a customer. DO NOT BUY ANYTHING AT WALMART!!!

You are instantly notified via email both when your order is received and when it ships. Click on the tracking info, and you know exactly when to expect your shipment. Photos, product information, and customer reviews are also well done on their site - no surprises. Very helpful for appliances and clothing to make sure you get what suits your needs or fits well. For the little guy without a lot of money, Wal-Mart is the go-to source for many items - orders over $50 ship free - always - love that! And the prices - always reasonable, and usually the lowest to be found online. Great for busy parents.

Went to their website. Surfed the different items, found the one I liked, and ordered it. Simple & easy. I am 70 years old, and don't do this kind of thing very often, but I was moving, and decided to treat myself to some new things. So I bought a new TV, also at Walmart, then the new TV stand, and a new glass wave coffee table. My first NEW pieces of furniture in 15 yrs. I was very happy with the ease and NO pressure of ordering and receiving my order.

They are the ones to know how good of a worker you are and if you truly have reason to be late or absent. I have several family members and friends that work for Wal-Mart and have been treated unfair from a company that supposedly cares. My son was let go after three years for being late. They had changed the occurrences again for the 100th time of how many is allowed. They knew he did the work of three people while he was there and always stayed to work over whenever they needed help. Then they would have him come in late to offset his time and they would fix the schedule so time matched up. That is if they remembered.

The day he was let go he had called to let them know a half hour before his shift he was gonna be late by half an hour. There was a storm and electric was out and he had a 45-minute drive to work. Unfortunately just 2 weeks prior he was in a bad car wreck and then when he did get another car he was breaking down... So it didn't matter how much of a good worker he was or how much over time he did for the company... All that mattered to them was for their employees to NEVER have circumstances beyond their control...

My hours are now cut to only 8 hours for the first week of October 2016. This cutting of hours has been happening to most of the hourly employees. However only a few have been cut to just one day. This may have been done due to retaliation for a complaint of age discrimination that was filed with corporate by a fellow employee in this department. Erica, the manager of the Cosmetics Department is a very political person with a very negative attitude. I have made an attempt to transfer to another department that needs people with my qualifications but it has not happened yet. I am not sure what is going on with that.

Overall experience: It appears that Walmart hires new people constantly then Walmart cuts the hours of the ones that they hire to make them homeless. It appears that this is an attempt to waste the time of employees who need to make a real living by keeping them available for the company while controlling how much money they actually can make with the company. It also is a way that Walmart is discriminating against the older employees and the minorities that have less recourse in society. There is a so-called open door policy for employees to talk to the manager of the store when such problems arise. However all attempts to do so have been thwarted. I believe that this happens to all hourly employees who make the effort.

UPDATED ON 10/05/2016: There were 30 of us who were laid off on September 30, 2016 from this Walmart just before the holidays are about to start. We were told that we could not re-apply for employment for 30 days. We were told that this had nothing to do with our job performance(s). We were told that we all did excellent work but that the so-called temporary jobs that we were hired for were terminated. No, I will not trust Walmart again for anything. This has created very bad blood with the community here in Burbank. This is an additional review of this matter for Consumer Affairs to the original review that I wrote in re Walmart in Burbank. By the way: I am telling the truth in these matters. I am certain that Walmart is not a company that likes it when people tell the truth about them and they can't hide behind intimidation of their employees as a means of preventing the public from getting the facts.

I have been going to this store for many years and have had issues with this the whole time I have been going there. I don't think it's that they're not restocking the shelves when they get it but that they're not reordering it when needed. I used to go shopping at night and they were always stocking the shelves. Of course I could be wrong about the reason things are out of stock. They may just not have the help they need. This store was one of the last stores to get the self checkout lines. But ever since they got the self checkout lines there aren't many cashiers on any given day.

I called the Moscow, Idaho Walmart, the manager Bailey indicated there wasn't a limit on in-store credit value, and he could take the stroller back. He told me all that was needed was a certain number on the box. At any rate, I went to Moscow, Idaho, and a quarter of a tank of gas later, the manager realized he could not take the stroller back, without a different code on the box being present. At least he would have taken the stroller back, if the code was present.

Walmart employee Chelsey ** of Clarkston, Washington, was in my opinion dishonest about Walmart's return policy. I feel discriminated against. I'm posting this experience in this forum. Doesn't take a rocket scientist to figure out - Walmart won't deal with it. My family is starting to shop online at Target. The only thing my family enjoys buying at Walmart is lentils $1 for a 1 lb. Target has free shipping and free returns after $25. It's cleaner, more spacious, and the employees don't have the same reputation as Walmart employees. I've had undesirable jobs in my life. I'm proud that Walmart will never be on my resume. My shopping is switching to Target, and I'm planning to never step foot in another Walmart, at least not locally.

So I went with my complaint to Facebook. I shared on the company's Facebook site all the damage and trouble I went through and again was told to take it back to the store. I wrote to their customer service again and this time I was met with an email that did not even discuss my patio set, it discussed what to do with bad baby formula. When I wrote back asking what this meant. I was then called by customer service again and told that that email was an error and that she would contact the store closest to my house where I purchased the item and speak to the manager there. She said she could fix it that I would be able to speak to him and receive a store credit without returning the item.

I waited 3 weeks for this call to come and nothing ever happened so I went ahead and made a Better Business Bureau complaint about this situation and around 3 pm I was called from the store manager who did not tell me to come in for a store credit. He told me to come in and RETURN THE ITEM. I explained again that this "item" smashed into thousands of pieces and I did not have the means to return it as it was severely broken. He simply says "Bring the items back as is, the best I can."

I cannot believe how difficult this whole situation is. Someone could have been seriously injured. I have pets who like to sit under the patio set and I am just thankful none of them were outside at the time. Not to mention my children or anyone who could have been sitting there at the time. They never once offered any workable solution. They simply continued on that they wanted the item and receipt. It has really made me rethink ever shopping there or dealing with them again. I cannot believe the level of arrogance in them about this whole situation.

I contacted Altatac and they told me to send the laptop back. I told them I had ordered a new laptop and I wanted to know what they had sent me. Altatac advised there had been a mix-up in their shipping dept and they had sent me a refurbished unit. I told them I would send the unit back as soon as I got it back from my grandson. I also advised that I needed an immediate refund on my credit card to buy my grandson a new computer as he is in class with no computer. Altatac advised it is their policy not to refund on expensive items until they have received the refund. How expensive is a non-working laptop? My complaint is against both Wal-Mart for not taking care of a long-time customer and Altatac for shipping me a junk computer instead of a new one and then claiming it was a mistake and holding my refund.

I paid them. The website showed me a page with all the possible tracking info I could need -- except for the address the items were sent to. It could track every item individually in great detail, just not to where it was headed. A few days go by with e occasionally refreshing the page to see where I am in the shipping process. Once items start declaring themselves delivered I get suspicious. I find out that if I go to my recent order page or if I hit the link that says show info I get a page that is nearly identical.

The primary difference being that this page actually shows me the shipping address. How nice to have this information once this has arrived at the wrong location and not immediately after making my order. I place an issue ticket with their website. I get no response by the following morning. I do get a response thanking me for signing up for their new Amazon ripoff paid shipping service. How lovely.

So I do a web search and find their phone number (saying you need help on the website just brings you back to the same page to place an issue ticket). I call them up. They can't just resend the items to the correct location. They can issue a refund which takes 7 days (funny how they can take the money out of my account in half that time, at least). So, despite needing these items right away for my wedding in a few weeks I can either pay them twice and hope for a refund to show up without complication or I can wait and hope that after my refund is processed my re-order that I have to place on the same crappy website gets to me on time.

I think after the wedding I am just going to do the thing I should have done first, sign up for prime. It's more expensive (if you only care about the shipping options) but so much less hassle. P. S. You can only cancel the shipping pass service if you contact them directly. You cannot cancel it on your own via the website per the customer service agent I spoke with.

For full disclosure: In regards to the part of this site's submission form that I declare I have no current ties to the company -- I did work for the company for 10 years. I left Walmart 5 years ago for school. I have no current ties with the company but I do have a history with it. My reasons for leaving are unconnected to my current issue with the company but I should at least mention my past with the company to be fair.

That used-to-be 15 minute, now 10 minute grace period built in is to accommodate people who might be running late. You're not supposed to use it every day to start working 10-15 minutes into your shift. Entitled! Why would you think you're supposed to clock in and then walk all the way to the back to hang up your coat and get your equipment only to actually start performing labor all that time after you began being paid for your labor?

There was another poster who tried saying the 9 hour shifts were "illegal," because even though you got the 1-hour lunch and 2 15-minute breaks they were somehow working over 8 hours and therefore that is illegal? Hun, maybe the reason you find yourself working at Walmart is you never passed math class. The whole "illegal" thing is trumpeted by a bunch of associates I have run into over the years as well. "Legally," (depending on the state), you aren't entitled to a break. That's common corporate practice but it's not a matter of legality. You don't just start accumulating OT for a shift going over 8 hours mary. You actually need to incur over 80 hours in a two week period AND then work a 40 hour third week... otherwise that third week they're technically able to staff you X # of hours under 40 to compensate for the two week pay period of being over 80 hours.

Walmart has some of the most generous break/lunch time policies of any place I've ever worked let alone heard of... except if you're an actual professional with an education such as the pharmacists or the store managers. Then you get like 30 minutes in a 12.5 hour shift if you're lucky. We used to have problem associates who would leave "to go to lunch," and I'd start writing the times down and verifying with personnel and I learned they weren't actually clocking out until like 10 minutes after they left to go on lunch, and then coming back at least 10 minutes after they clocked back in again, essentially giving them 80 minute lunches.

Of course their two 15-minute breaks were always extended to like 20 minutes or even more because inevitably every single day "they got stopped by a customer," because even if they take their smocks off and are in plainclothes apparently the residents of the town are psychically able to detect which ones the employees are. Or the 25 minute bathroom breaks "I couldn't use the front bathroom (that's 10 feet away) because some woman got sick in there and was puking and if I hear puking I puke and so I had to walk to the back bathroom but there was a line/someone was cleaning it/a manager stopped me to ask me questions so that's why it took me so long."

I love the fat slobs (oh wait, that's LITERALLY EVERYONE WHO WORKS THERE) who take like, m&m bags or snickers bars or god knows what out of their pockets and eat it while in view of customers too, often responding to questions in between mouthfuls of food. Super professional and definitely not disgusting. The last thing I want to touch upon - at least for now (I should save some material for tomorrow) - is the bizarre, entitled, I-think-this-behavior-is-normal mentalities we see from the majority of employees. You guys get ***9 times*** to call in, within 6 months, before termination. That's the same number of absences Ferris Bueller had which caused the principal to want to expel him! Dude, 9 times in 6 months is HUGE, I don't care if you have a doctor's note or not.

Normal people, like, from cities/regular places which are not the dying, rural, racist, bigoted redneck Rust/Bible Belts, often go years without needing to, or utilizing, a sick day/call-off. It's odd to me that rural America is romanticized as these hard working, honest people who wake up with the Sun and don't go to bed until 18 hours of chores are done a day. Whoever those people were died by the late 70s when the last of you gave up on an honest day's work and picked up the crack (meth) pipe and started referring to "swamp pits" as "swimming holes". We have those type at my store, too. Oh you had to call off 3 times in ONE WEEK because you got a rash, or your husband didn't feel like driving you to work even though you are 45 and should have a license by now, or I get scared driving in rain/snow so I couldn't make it.

Normal people, aka like 99.9999% of the people I know in the world who are not employed by Walmart, do not need 9 absences in a 6 month period because they successfully transitioned to adults by the time they hit 40. Then they all come to this site and ** and moan about how unfair Walmart is because they had some B.S. reaction to some aspirin and had to go home, or they suffer from "migraines" which they cannot differentiate from a regular headache and like to be dramatic, or their adult child who still lives at home sprained his ankle and doesn't know how to get to a hospital by himself despite being 32. I love "intermittent LOA" too. I've never heard of a more BS, get out of jail free card in my life. We have some ** who claims she has "anxiety" and uses her intermittent LOA like once a week at least to not come in. Well ** if you have anxiety go work an overnight someplace not busy so you aren't too stimulated.

"I can't believe I got points for calling off when my fibromyalgia was acting up so bad I had to go home for 3 days and sit on my 325 pound ass and complain about my blood pressure, diabetes, and constant fatigue." Fibromyalgia has become the diagnosis of the poor white woman of the red states. I openly call people claiming it "fakers" to their faces. In any case, it's time to stop blaming everyone around you for why you don't succeed and realize you're ** lazy and entitled.

It is now September 4th and the tracking information says the same thing. Logged out of Raymond NH on the 28th. After that there is no information. I called the store on September 3rd and they were totally useless. They could not tell me a thing. I then called Walmart.com on September 3rd and received the same answer. Customer Service is certainly not important to this mega-giant. Now - bear in mind - my card had been charged back on August 22nd, the day my order had been shipped.

I called again this morning (September 4th) and still no vacuum. I asked for a refund. They did consent to give me one, but it will not take effect for 5 business days from today. My money will not be available to me until September 12th. (Labor Day and the weekends are not considered business days.) So they have had the payment for 20 days and I have not received anything except a great deal of aggravation. I will NEVER order anything from them again.

So I told them to just give me a refund and I'll just buy the mattress in store. So they said, (rudely), "ok we refunded the money back to your card." I said... "wh... what card? I paid in cash?" She said "YOU DID, OH NO." What the hell? Where did my money go? So I finally got it refunded in cash after waiting 30 minutes for the assist. manager. The employee was talking rude to me even in front of this manager and he did NOTHING about it. Anyway.

So I went to get my mattress, the same exact one I got online, and it was way more expensive in store?! I went back to customer service and said, "could I have just done an exchange since it's the same exact mattress?" Online it was 53 and some change that I got refunded for and in store, it was well over 60 bucks. They said no because I already got my refund. They didn't have the time to reverse the transaction. THEY DIDN'T HAVE TIME? OHHH. Ok. I was so pissed. It's like these people get off of making you miserable. And they want 15+$ an hour. Yeah. Scummy ignorant kids.

I was also told that, even though I am not satisfied and the care plan does not meet my expectations, I cannot cancel it and get a refund. It is a two-year plan and I have had it six months. The customer care plan should be called the customer rip off plan because I cannot see what it would cover on my product and should not be offered for it. My grandson loves the bike and I will be getting a new set of wheels from Amazon and discontinuing my shopping at Walmart and Walmart.com.

If this was Nordstrom's or Macy's or any recognizable company it would never be any of these issues. Walmart just does not care about its customers. What is typical Corporate America and anyone in between gets left in the dust. They know it, I know it, everyone knows it. But how about show your customers a little more respect. AC shop at Walmart 3 to 4 times a week. I no longer have a shop there ever again. I will just order amazon.com which is way better, way faster, and way more respect for Walmart. EAT A FAT **. And I really don't know what the point is and complaining because no one there and get that ** at all. Absolutely no way lol. Guarantee you I will not get responses. Until then ** off Walmart. I'm glad you get ripped off all the time.

I left my job and headed to Walmart. I arrived and headed over to customer service online pick up and I was told by representative that the item was not available and that money was refunded to my account. I was in shock to hear that after I drove 15 miles under a terrible rain to collect Item. All I got was an apology and after a $10 gift card from Walmart!!! I was even more upset. Then I was told by another employee this is the second time she has seen this happen. I cannot believe that such a large corporation such as Walmart does not have the qualified IT personnel to handle their online services in a serious fashion. I was told by staff that last time it happened with another customer it was the same thing... when item is refunded system still sends customer a message to come and collect item, wasting people's time and showing total lack of respect toward the consumer.

I will no longer purchase anything from Walmart due to their lack of respect and consideration toward the consumer. People need to know this because that way they know what to expect. If this doesn't get reported or corrected it will continue to repeat. I was given a 1800 to call and it happens to be just the Walmart 1800 number for online sales. Then I was given another number and it was a number for Sony. Then I visited their website and the number I found was 18009259278 and that number was for a survey to win something... Walmart is such a crappy place to go. Never again.

Yeah never going to use that!! Now here it is August 29, over 10 long drawn out phone calls and many e-mails later and this is still not resolved although everyone that I talked to said that they can see that I never received the groceries. I even e-mailed a screen shot of my bank account to one of the supervisors that I talked to and never heard a word back from him. The sad thing is that the charges to my checking account went away on Tuesday or Wednesday of the following week, but then I was charged for the groceries on that Friday 6 days after I was SUPPOSED to pick up the groceries. If you order groceries on line from Wal-Mart beware. I will NEVER buy anything from them again. Their customer support is awful although I did speak to some really nice techs and they were very understanding and all of them made it sound like they would get it fixed but I am still waiting.

I even wrote to the corporate office and they said that I need to contact my bank and dispute the charges. YOU were the ones that charged me for groceries I never received. I will contact my bank and get this fixed, but I thought that since it was their mistake that they should fix it. If you buy the groceries online I wish you the best, but if they ever have a mix up and do not give them to you watch out!! This was the Walmart Marketplace on Ladson Rd by the way. I have used the Goose Creek Marketplace twice and never had a problem. I quit using Wal-Mart for a long time, but never again will they get one penny out of me and the $35 that they put as credit onto my account (one $15 and two $10 credits because of me calling so much) will never be used!!

Furthermore, the csr would not assist me whatsoever or transfer me to management. I stated that THIS WAS NOT a good customer experience tactic by Walmart and have management call me regarding this poor service activity. NO CALL SINCE A MONTH AGO. Go figure! 2nd, Walmart in store has over 22 aisles generally. 2 are usually open...4 if they get busy. Again WTF! I attempted to buy cigarettes with my $100 worth of groceries in Wood Village Oregon...only to have the cashier refuse to get my additional items with the excuse "my register won't ring them up". News flash Walmart... if you carry it... sell it! Screw the political correctness store of the new century.

I get the 2nd one. It turned on, went online, after 26 minutes to a froze screen of ** material girls with their breast exposed. He seen this and said "mommy gil bad. Gil nasy pivat" meaning a bad girl being nasty. I didn't get the return label for the 1st one so I went in. It was a joke. I didn't find it funny whatsoever. Kids with Autism are smart. They just don't communicate. Well they're clingy, they head bang, and I noticed he would get on my laptop and he figured it out on his own. He loves animals. He did less head banging. I was able to get things done so I invested in another iPad. I like a laptop personally but my 12-year-old adopted son loves his HP i-pad.

It's amazing watching these special needs babies figure this stuff out and learn in the process. I have 6 biological kids all grown up. Youngest is 18 oldest 38. I wanted to quit my nursing job and retire and adopted 2 boys, 1 girl. Nick was 4 when I adopted him. His mom gave birth again. I got the boy in question Zachary at birth. He is 7 now. Then again mom gave birth to a girl. She got away with the baby girl. They found her 3 weeks later. She was under 5 pounds, her arm broke in 3 places. All breaks were within 3 different stages of healing. Named her Amyssa.

This is why I was put on this GOD GIVEN GREEN EARTH and that was to be a mom and that's what I do and I will be darned if anyone will fail a child in my presence. I love hard and all kids deserve a fair, honest, loving, trusting, healthy, learning experience not just with family, school, public, period. Special need or not we owe it to them. They will be the presence in the future of all of us older. Our world depends on them to make it right. If we don't teach them without violence, yelling, whipping, we will screw up everybody's future.

Back to the iPad. After the associates had a good time laughing at my son with Autism (I don't think they were laughing at him I hope) and dropped the iPad, she said it's ok. They're just going to claim it out but it was irritating. While I wait I was informed there was no return done on the first and I found I paid for the second one. That is theft. I thought we did an exchange. So now I have 2 iPads that don't work. Still didn't get any result other than the girl on the phone with Walmart online said I need to contact Alatac and deal with it through them. I said "No way. I bought it from Walmart." I told them they need to deal with Alatac.

I sat there 3 hours while managers and associates sat around talking gossip with customers. I had no clue till a lady said she knew how the manager felt at her job. A guy came in and said his phone shuts off randomly. She said people buy things knowing they can't afford it and use them and bring them back when they're done. I was upset. I walked out but 1st I had the associate write down exactly what online Walmart said on the phone. She did and I have that. I forgot. The day I picked up the 1st iPad that they sent out 2 days was all scuffed up and the back was scratched. I didn't care. I just wanted it to work.

I left, called one more time to ONLINE WALMART. They have the nerve to ask me why am I just calling now. Really after 8 times in the store, numerous times on the phone, I told her "are you kidding me. Who buys 2 of the same iPADs within a month." She hung up on me. I get an email from Alatac today telling me it's too late. Time ran out. I'm stuck with them. That's what they think. I would love to see Walmart's face in court in front of the District Court Judge when my son with Autism tells them Walmart his friends there were laughing at him and he shows the judge ** on his iPad.

Also when one of Walmart's employees is in court to testify what she overheard that day between their manager and customers. I cannot get a job. That's why I'm a foster mom. I'm lazy. I sit around collecting government money while my kids do what they want. Well I have news for her. 15,000 to adopt 1 child. I have never in my life collected any assistance from any agency and I'm a widow. 9 kids I supported myself. I was widowed in my 30's, went to nursing school in my 30's straight out of high school, I got my chef and hair dresser, then I went back and did my ** and became the director of **. We had 3 facilities that had mental patients. I was busy in the last few years. I have gone through pastry school, anything I can do at home so I can be involved in my babies school activities - kickboxing, sports.

They will lose. I have a news review to post about Walmart. Also in the past 6 months I've bought 2 laptops, 2 desktops, 1 Hp, iPad, 2 proscan iPads that don't work. Look for my upcoming review on 4 pairs of shorts I returned. Proof of theft I have never taken anything back. If it don't fit I save it for someone that it will fit. So look what's up in the next couple days. Walmart you are on notice 30 days from today's date. I WANT A FULL REFUND ON BOTH OF YOUR TRASH PROSCAN IPADS. The person you will face in court is my son with autism and the judge. YOU ARE THIEVES, PERIOD.

We were only going to be in Ames for one day. We waited for several minutes at the store to get some help at which time the person said it had not come in and they were unable to see or track anything about our order. We asked for the manager who was eager to help but had zero solutions for us. At the end of the day we had to leave to go back to WI, leaving our daughter in a position to find a way to get a 60-pound mattress across town without a car. Based on this experience we do not plan to shop at any Walmart store and certainly not on Walmart.com again. PS we still don't know (2 days later) when the mattress will arrive.

One of the customers then got real angry and then told her to not worry about the dog because she's behind a counter and to do her job. That's when the owner of the dog showed up and took his dog outside. I then watched the owner of the dog exit and leave the store front with his dog. I told Samantha the dog was gone, hoping she'd be happy and return to helping all the customers. She then directed her already rude behavior at me and took a personal tone with me by saying "Don't worry about my job, I'm doing my job and helping customers," when she actually was not. I finally get to the front of the line and she stares me down. I am standing within earshot and I she starts to say to another associate Kelly, who is the Asst Manager "This ** boy thinks we are going to return that cell phone here" while they both laughed. They said some other racist stuff I don't want to repeat.

Kelly should have been the one to help me but purposefully ignored and directed me to Samantha. They were treating this customer return as some sort of bad joke. Before I could even set the phone on the counter she said "You can't return that here." So I then asked to speak with the Store Manager. Samantha then turned and represented Kelly as the Store Manager. I looked at Kelly's badge. It said she was the Asst Manager of the return dept not the store manager. I asked her for the store manager.

They would not call the store manager for me. They would not help me insisting it was the store policy to not do .com returns. I am a disabled person and it was getting difficult for me to stand. I begged with Kelly to follow policy. I showed her my return paperwork which states to bring the email, and item in original packaging back to store. They keep me waiting another 30 minutes. During this time tried to reach the Store Manger from my cell phone. I couldn't get through.

I called walmart.com myself. After an long hold they came on and reviewed the policy with me. They asked to have Kelly call them. I asked her to do that and don't think she actually dialed them until a long time went by. By this time, about 45 minutes have gone by. The Store Manager Correna showed up to the return department so I called her over to explain there was a problem. I explained to her I am disabled and need some help with my return and poor customer service. Correna was very helpful and professional. She then contacted.com, reviewed the policy with them and me, and then punched in my return on the register, completed my return.

Being disabled it is really tough to get in the store. Having Samantha and Kelly make me stand for about an hour, hurl racial insults while in line is too much. I explained to the manager Correna that I didn't appreciate being treated so terribly about my disability or the color of my skin. I will never shop at a Walmart store or.com again after this experience. And I will also be telling all my friends disabled and able not to shop there anymore. Poor customer service is tolerable. Being ostracized is too much!

If you try to pick up your stuff before the next customer started to be checked, the teller is complained and accused me endangering their safety. For that reason I waste more time and product with the bar code scan by myself in self-scanning line, and after check the rest at the teller. I fear the part of equation is the Wal-Mart choosing the carousel bag hangers, giving the best opportunity the tellers to steal.

My little Beta clearly has a mild to severe case of fin rot. Which is what I'm guessing killed the other Betas in the store and caused one to lose a fin. He is doing much better now but it is clear that WALMART SHOULD NOT SELL THESE FISH. They have no interest in properly taking care of them. They cannot be put in a tank with others because they are territorial (unless there are dividers) but that doesn't mean they deserve sitting on a hot shelf in Tupperware. If Walmart isn't going to take care of them, Walmart shouldn't sell them. They have other kinds of fish, so leave the Betas to the pet stores to sell. OR ACTUALLY TAKE CARE OF THEM. I am so disgusted with Walmart right now.

I then just yesterday Aug 8, 2016 got a letter back from Synchrony bank with a letter with my original letter and them saying, "Sorry we cannot accept this check as payment because it was made out to wrong person". I still have the letter which states I am telling them I cannot cash the check because I don't have a bank account and the Walmart store will not cash it so where in my letter did they get I was trying to make a payment. I still have the check and the 2 letters and no refund of the amount to my credit card. I know this is a small check but if the shoe was on the other foot and I owed Walmart 10.00 they would have charged numerous fees and put me in the credit bureau. Also have letter I sent to them and the check.

Updated on 8/16/2016: I still can't cash this check. I know its only 22.10 but still getting the run around. store manager ** in Gloversville, N.Y. 12078 said they don't cash any checks. I told him it was a Walmart check he still says he will not cash it. I know someone there and he said they do cash checks. They sent me another check for the same amount now I still have 2 checks that they will not cash. So let me get this straight. They give you a check from Walmart and you can't cash it. So who monitors the maybe 10's of thousands of checks that Walmart won't cash so they make off with all the money? You call the local walmarts and store managers will never answer the phone or leave you on the line waiting forever.

I still have the letter I sent and the one they sent back saying they can't accept this check as a payment, the letter clearly explained I was trying to get a refund of overpayment and not make a payment on a paid up account. I don't have a checking account so can't deposit it.

A local Walmart contacted me stating they had received my application and would like me to come in for an interview. While on vacation I received a call they would like me to come in to meet with an AM to interview for a customer service manager (CSM) position which I had already met with personnel for. I explained I would be back in a week and call to set up the appointment. On my return Sunday 7/24/16 I immediately went to walmart which is located in Hudson NY on 7/25/16. Mrs. ** was helpful and polite, explaining the process, walking myself and other new hires through the paperwork signing process.

Upon completion of all paperwork and watching videos, in which one was an active shooter video that shows employees what to do, the three things are "avoid, deny, defend" however the conversation is do not defend if you can escape or hide. The more prudent course of action would be to have an asset protection manager or upper management walk new employees through the store and show them where all exits are located and how to keep themselves safe while also helping to keep anyone around safe by getting out of the building.

Then following a video appears about unions and protecting your signature, this billion dollar corporation has made it a practice of hiring new employees and telling them that unions will ask for their signature and continue to use it, take their money and not help them, masking some of the realities of what unions do to protect employees of big corporations and employers who tend to have management issues such as the ones I am about to relate. Following these videos, I did approximately seven days of computer based learning (CBL) theoretical learning and some short quizzes following.

On Thursday August 4, 2016 was my first day being out of the back office and shadowing another CSM. This particular store is understaffed and I now know why. When watching the videos it shows rules and regulations however management and the corporation has found a way to skirt FLSA by using what they call meal exception and break exceptions, if an employee should have gone to lunch by 1 pm but has not been able to a member of management can push it back until 1:20 but if it goes beyond 1:29 it is considered an exception and they are breaking the rules so the CSM gets the "heat" even though they are poorly understaffed.

On the first day on the floor shadowing, the assistant manager (AM) Ms. ** and the CSM I was shadowing left me on the floor by myself, handed me the keys and there was no one around to help me. I was so flustered, due to the amount of customers and lack of staff that I left the keys in the cash drawer which had it been robbed I would have been responsible for, could have been arrested and had a record for the rest of my life which in turn would have ruined my career.

Upon return of the CSM I went and spoke with personnel (while heading back there the assistant manager and store manager were hanging out in the back laughing and joking while the rest of the employees were running around in circles) who called asset management into the office. Walmart states it has a safe open door policy. This is untrue! I explained to asset manager what the situation was and how this could affect my future. The next statement from the asset manager to myself and Mrs. ** was I should not have been given keys because I had not signed a release yet. He would speak with the assistant manager who was informed she was not supposed to go to the active shooter training. Further I would not be given keys until I was comfortable.

I also stated I did not have a walkie talkie to call someone for help in the front. Asset management stated he currently did not have any but he had ordered them. By the time I walked out of the personnel office the whole store knew what had just been discussed even though there were only 3 of us there. On my second day being August 5,2016 I shadowed a CSM that is amazing, walking me through step by step. I felt confident and comfortable.

Approximately 3:15 or so the CSM helped me to check my schedule for the upcoming week. I had just worked 5 straight days 9-5 and was under the assumption that my schedule would start for Monday. I was mistaken! I was further informed employees work 9 hour shifts not 8, so although you get a 1 hour lunch and 2 15 minute breaks the employee is still working over 8 hours and not being paid overtime. The schedule showed I was working Saturday the 6th and Sunday the 7th 7 am-4 pm respectively as CSM alone. The CSM on duty instructed me to speak with personnel and take my last break at the same time.

Ms. ** was in personnel on this day. I went in to voice my concern regarding what I had just been informed of. The store manager "who I might add can always be found sitting in the office that is occupied by store manager, on Facebook and not speaking with any staff other than certain managers" walks into the personnel office and I again voice my concerns and repeat what I was informed of about signing a key release. Store manager who I will refer to as SM going forward states "I have never heard of that".

Further I state "I have just worked 5 days in a row". SM looks at Ms. ** and says "who's on the schedule for tomorrow?" Ms. ** looks and says CSM so and so who is actually a ZSM or such will be in at 8. SM turns on me and says "ZSM will be here at 8 am. Can you be here for 1 hour alone? (with an attitude)." I informed SM about the keys again and Ms. ** says "SM is the manager and SM is over asset manager and SM says you can." SM then said "I ASKED YOU A QUESTION. CAN YOU BE HERE FOR AN HOUR ALONE?"

At that point I turned and looked at SM and kind of gave her the excuse me look. Also previously I informed Ms. ** I am hard of hearing and I know some sign language. I never disclosed this information beyond that other than to CSM training me on the day of the incident and in some cases when I become upset I sign while speaking. Also I am from New York city. Sum and total I speak with my hands. The SM became visibly nervous seeing my hands so I conceded at that point, however Ms. ** was sitting there with a grin that reminded of the Cheshire cat. The SM walked out of the personnel office, walked into her office next door and slammed the door. At that point I had seen all I wanted to and some of the business practices, ethics and principles of this billion dollar organization while preaching these things never actually putting them into practice.

It was at this point I looked at Ms. **, took my badge, vest and gave them back their handheld device and stated "I don't need this. I can go work in a prison". Inmates have less entitlement issues than some of the upper management at walmart. I then went to my locker which oddly was more than a foot over my head and I had to reach and squint to see the numbers on the padlock to open it. I only took my belongings, left all paperwork I had printed to do the job and walked to the front to collect my pocketbook. By the time I reached the front of the store the whole store already knew what had happened.

The assistant manager asked me to come and speak with her and I did however the fact the whole store already knew incited my outrage even further and I did say some things I shouldn't have said, however they were true. The SM was standing by the door of personnel snapping her head back and forth, like she was some little kid. Needless to say suddenly the SM's voice comes over the walkie talkie and CSM "insert name" is not coming back EVER - "meaning me"! At that point the AM I was speaking with before the statement was made over the walkie said "are you sure you don't want to go home and think about it". Then in the next breath she insulted me. When I heard what the entire store heard I said "that's your SM. Have fun. I won't be back". She says "well we thought by hiring older people for the front end!" She was still going on. I was out the door.

Walmart abuses their staff and takes liberties with lunches and breaks. They do not want a union to step in because if they did none of what goes on in these stores could or would go on. There are many people unlike myself who have to stay at walmart to pay their bills and support their children, sick parents and even themselves. Their gross negligence of the business practices, ethics, and principles are now the reason I understand Staten Island, N.Y. would never tolerate a store being placed in the borough. The only take away is their corporation will hire individuals with development disabilities; caution needs to be taken in these matters because just like with regular employee's time, breaks, lunch, and days off will be abused.

Well today after still waiting for a call I called and spoke with Security myself and they said the manager I originally spoke with told them she called me. LIAR!!! I am beyond furious. And the best part is security told me yes they do have cameras in their parking lot but they only pick up big objects like the cars.This store is a complete joke. What is the point of cameras you can do nothing with. I have reached out to Corporate to complain and of course no response. Walmart is a ** joke. Their managers are horrible, the customer service is horrible, and their security is even worse. Now I have no driver's license, no money, and all of my bank cards are gone. I mean I cancelled them but it is still the point. You made no attempt at all to help when the theft happened on your property.

I stayed in the store and called sitting there as it looked like the "manager on duty" was constantly hovering over me or walking close by very often. I explained my situation to the Corporate representative and they apologized and said they would contact someone in the location I was at to try and solve the problem. They got in contact with the Assistant Manager and informed me that they would process the exchange. Very nice customer service over the phone but in store I was absolutely terrified of the idea of sleeping on the floor for the next coming months all because of a Walmart manager dismissing me and stating to their associates "It's policy".

I'd like to voice this concern for anybody who is more vulnerable state and is looking for cheap furniture to rest their heads. Yes Walmart may solve the problem at the end but at what cost? I could even hear in the Corporate Representative's voice the concern for my situation and the way I've been treated. The Management staff underneath the GM and the AM need to be trained to handle these situations in a way that compliments their corporate business practices and beliefs.

I informed the representative that I would come in shortly after worship service, around 2ish. I came, as scheduled, and the representative (a different person) informed me that the service shop closes at 5 pm and the techs just wouldn't have time to complete all the vehicles and close the store on time. I was told to come back on Monday. When I arrived on Monday, around 4:45 pm -- you can probably guess what I was told; yes, that I needed to come during the work week before 3 pm for service.

I kindly informed the representative that this was my third day attempting to purchase tires from Wal-Mart. To not push the issue any further, I then informed her that I would come on Tuesday morning, but I was not pleased, as when I conduct business the expectation is to honor your word and to be held accountable for your actions. Since your reps told me to come back on Sunday and then again Monday, they should have serviced my vehicle on the scheduled day.

On Tuesday, August 2, 2016, I presented at 8:42 am (4th day) to purchase and have tires mounted and balanced for my 2009 Nissan Altima. Your technicians completed the job at around 9:17 am. By 9:30 am I was on the side of the road, almost having a terrible automobile accident, because the tire that your technician mounted on my car began to unravel from the rim. I was able to pull to the side of the road. I immediately called the Wal-Mart tire shop that completed the service. I asked to speak with the manager and informed him of the near tragic accident. I asked him to send a technician to replace my tire and assist me what this matter. He replied, "Ma'am you need to change that tire, it is nothing we can do to help. If you want to come back, we'll take a look and maybe prorate you another tire." Ridiculous, huh? Fortunately, a kind stranger stopped and changed the tire and replaced it with a spare.

Please understand that this type of customer service is not acceptable. Not only did your representatives place me and my family in danger due to their lack of thoroughness and concern for our safety; they were completely unresponsive when given the opportunity to fix the situation. You would think that after visiting a company for 4 straight days to conduct business, the associates would at least satisfactorily perform and complete the job that they were paid to do. No one would expect for their tire to unravel less that 10 minutes after getting 4 new tires placed on their vehicle. I thank God that the tire blow out wasn't fatal.

Lastly, the idea that I would want to, know how to, or be expected to change a tire is ludicrous and quite insulting. As a ** woman, I understand that our lives are not as valuable to the dominant culture and the assumption is that the struggle and the job of a tire technician should be a common duty that any ** woman could perform. Moreover, the disregard for my safety and the flagrant decision to leave me stranded on the side of the road speaks volumes as to how your representatives at Wal-Mart view your customers. It is 11:00 am and your technician has yet to contact me to see if I am ok or perhaps still stranded on the side of the road.

Please understand that I am very insulted by the level of service or lack thereof by the entire staff at the Wal-Mart on Highway 64. Where is the accountability? I am expecting a prompt response, excellent customer service, and resolution to this matter, that I, as a PAYING and LOYAL customer to Wal-Mart and Sam's, would be satisfied with. You can contact me by email.

I was able to get all the evidence against me and start building a case I was indicted in January 2014 and I turned down every plea because my record was clean and I intended for a trial to keep my record clean. The DA would not go to trial due to lack of evidence and the case I had built was very compelling the charges were dropped in March 2016 nearly three years later and I found out US Xpress had paid Walmart for the alleged fuel stolen. I am left with nothing. I lost everything and went to jail and spent the last three years in limbo. Justice has not been served and lawyers want thousands to take my case so I just have to shed light on this injustice any way possible.

She told me there was no MOD there to fixed the transaction. I would like to know who do I speak with to watch the camera or tape of customer service area the day of July 17, 2016 between 5-6 pm. I am very upset with Walmart and I intend on never shopping there again, because someone is stealing or Walmart is just not honest.

So TODAY I receive my pitiful little income tax refund and go to my regular Wal-Mart with my sister and 3 year old niece. We have a buggy FULL of stuff. Frozen dresses and curtains, bookcases, pretty lamps and frames, tons for a day of decorating. I run to the Money Center to cash it while they wait in line but guess what?! DENIED! My 2 normal ladies weren't there so I was concerned about that too. This guy was even ruder as the CS girl from last time. I explained "THIS IS FROM THE GOVERNMENT. HOW IS IT NOT WORKING?" He didn't know or care. SunTrust next door to the Money Center said it's new and causing tons of problems. No kidding. Luckily my sister has the funds and bought everything but it was supposed to be my gifts to her! I hope this isn't happening with payroll checks as well. Something has to change. What an ignorant bassackwards way to run things! Keep up the good work. Wally World. Ugh.

Tammy, asst manager, said they did not need to put the store policy on their receipt because people should know. I don't know why she's even the asst manager and how she got there in the first place! Tammy also said they've never run into any issue like mine... So apparently I'm the only one out of the hundreds of the thousands of guests that come in with this issue. This is the reason why I hate Walmart and refuse to shop there even though they are down the street from where I live. I would rather drive 7 miles to Target than go to Walmart!!! Hate their employees that look like they hate their jobs.

I worked at a Walmart in Eastern PA, for two years and it was amazing to see some of the people who came through the doors. People working their 15-20 years, not making enough money to get by, so they collect welfare. Like seriously? There is no other job you can get? Kind of shows the intelligence (or lack thereof). If you feel you are doing the best you can, and things aren't working out, QUIT!! Stop acting like this is the only job out there. Again, it's hilarious.

In all the years I have been living in Missouri, I have never heard of such a thing. In fact it has NEVER happened before this incident at any other establishment, including other Walmarts we have shopped at. Obviously if I am shopping with my 2 year old son, he isn't going to have an ID. If I were shopping with my parents, friends, or other kids, I find such a policy not only impossible to enforce, but idiotic because it is at the discretion of the person checking you out. My wife could simply have been sitting and waiting for me, or still shopping. So this is obviously complete nonsense. My father and I spent an hour or so trying to find any such law on the Internet. It does not exist. So after the acting manager asked me to leave, I complied. A few minutes later only to be pulled over by local police! Apparently this acting manager named Miya had filed a complaint, although I had done nothing illegal.

This was the last straw, so I want to make sure every single person knows what happened. My wife now refuses to ever set foot in a Walmart, and my mom won't either. Of course this means my father won't be shopping there, as well as the rest of our family, relatives, and friends. So far this story has reached about 150 people, but it is about to go viral. I would conservatively say I have spent at least 25% of my income at various Walmart stores over the past 20 or so years. We can all find other stores to use instead, but I'm hoping for a more level-headed resolution. I am an IT and web expert, and at this point I expect a personal apology from both these employees to myself, and my wife. I don't enjoy escalating this sort of thing, but I won't let this stand. I have photos as evidence of the entire event.

Walmart's legal department wanted to know more about it. I explained to her everything that happened. She was pretty much laughing in my face most of the time telling me she definitely thought they weren't going to let me work inside the pharmacy ever again, so of course I ended up getting fired. Now I'm on unemployment and 1 month later I get a letter from the Edd that Walmart is appealing my case that they don't think I'm eligible to receive benefits. They are a complete nightmare. Stay away from Walmart.

I received a letter from Sedgwick that was dated July 14 saying that they were closing my account BECAUSE they received a notice that I was terminated from my employment on July 11 only a couple days after I visited the personnel office. I was shocked at this. Called Walmart. Nobody would talk to me but would have someone call me. To this date I still haven't heard a word or received a notice about being terminated. As employers they have some work to do. I am contemplating filing a complaint to the Dept.of Labor.

I was told by plan Replacement that it $ was mailed on June 1, 2016 but after verifying they mailed it to address in Pittsburgh not my home address or where product phone registered to. Rep guaranteed I would receive in 24 hrs a electronic gift card sent to my email which I verified w/ rep at that time of July 21, 2016 @ 3:07pm. July 22, 2016, never received that email. I again called WCP @ 2:42pm. I asked rep, Kayla to verify and spell all my email, address and all my registered name, address and phone number. It was all correct. Kayla had me talk w/ supervisor Ben whom now spelled my email wrong and sent the reissued gift card to wrong email. Ben guaranteed I would receive w/ in 24 hrs another reissued electronic gift card to my email which I verified and it was correct.

Ben guaranteed by 2:58 pm on July 23, 2016 I would receive electronic gift card in form of email. Walmart care plan has deceived customers that PD for contract of replacement product warranty plan using extremely dishonest practices and excuses in order to fraud me as a PD contracted customer w/ Walmart care plan/solutions hub agreement of product replacement guarantee. I have not received any emails or gift card as promised when I paid for their Walmart care plan product replacement warranty plan.

Before I continue, I know the problem is not ALL on bad employees but the fact that the parasitic corporate turd known as Wal-Mart are too cheap to hire enough help & so things around the store can't be done properly because of that. Plus they don't treat the employees they DO have very good at all so that doesn't help the situation much either. Anyhoo... Wal-Mart also causes smaller, local businesses to close & basically sucks the very life out of its employees & the economy of the town & also the fact is that people seem to think 'Ooo, it's cheap & I can save a lousy dollar or whatever, so I'm getting SUCH a great deal'. Cheaper in price doesn't always mean you got a good deal. That SHOULD be common sense but apparently is not. I also call Wal-Mart junkmart because most of their wares (non food & shampoo/housecleaning/toilet paper type stuff excluded) IS junk that breaks with minimal use requiring you to *gasp*.

Go give Wal-Mart more of your hard-earned money to replace said cheap junk. Even Kmart is a step above Wal-Mart. Maybe not a huge step but still better. If you're as tired & sick of all of the above as I am... for crying out loud, stop shopping/working there (even if you have to live with family/downsize for a bit til you find a different place to work & yeah, it might be hard but worth it) & stop supporting such blatant disrespect for people's right to good quality products, to be treated decently (customers & employees alike) & the right to earn a decent, livable wage. Speak with your mouth, actions AND your wallets. IDK for sure, but I think that maybe the only way to get rid of the Wal-Mart disease... no employees to work for them & no income being made by that corrupt, despicable parasite named Wal-Mart. Don't take the easy way out & continue to let them ruin your life & others' lives too by continuing to shop & work there.

I know it's easy to say & maybe hard for some to do, but have some dignity & self-respect & go for it. At least try. Sometimes the hard way is the better way. I think in this case, it is the better way unless you don't care about quality products, decent work environment or maybe making a decent wage in a better, more stable place. If that's the case, continue doing what you're doing & change nothing. (:

They embarrassed me and brought me into their security office, all of this of course in front of my children, before admitting the employee who allegedly saw me do all this was mistaken, and never apologized for the scene it caused and making my children cry. Just a horrible store, with horrible employees and management owned by the most despicable family in America. I will never step foot in this ** trash flea market again, and will tell everyone I know not to go there and support this circus.

After 2 days on the phone with Walmart.com reps, during which they repeatedly promised they would get FedEx to deliver it to me, they did not perform. Today their representative told me that there was nothing to be done. I asked them if they would pay for me to hire two moving men to cure Walmart.com's fraudulent conduct and bad faith breach of contract. They refused. I asked if they would pay to have FedEx come back out and make the delivery. They refused. I asked to speak to a supervisor. The rep hung up on me. Walmart.com is the most dishonest, most disreputable, and flat out the most disgusting company I have ever dealt with in my entire life. I still am having a hard time believing that these guys would shake hands on a deal, take my money and then welsh on it and basically tell their customer to go screw himself.

After waiting at customer non-service, they had to re-enter every grocery item # to give me credit back on my credit card. For some reason they could not give me credit back for the $15.00 they had charged me FALSELY! Three employees and an assistant manager later. I was given cash back. I could not stand to be there another minute so I left the groceries. They wasted over an hour of my time because of incompetent employees or they just flat out try to scam people. I am just furious. None of the management people even apologized or offered me any consideration for the incredible inconvenience. I will never go back there!!! Sam Walton should be rolling in his grave!

7/13 came along, and after patiently waiting until 6 pm, I knew the package just wasn't coming. I contacted walmart.com, who after checking on the order, informed me that my item had been "lost" during the shipping process and never left the building. This baffled me, as I've never had an online retailer flat out tell me they'd completely lost my order. Out of stock, sure. Lost? Never.

They offered me the option of a refund or a replacement. I was annoyed, but hey, mistakes happen and I still wanted my TV (it was a great price) - I chose replacement, on the condition that they could expedite the shipping to mitigate the sum of my wasted time. I was told that they could not offer me anything other than standard 3-5 day shipping. So, I guess they don't mind letting the consumer be the sole bearer of the consequences of their mistakes. Begrudgingly, I decided to go ahead and let the reorder go through (it was a great price).

I received email confirmation of the order. Two business days go by, and no update to the status of my order. This time, I wasn't going to take things for granted - I contacted walmart.com the next Monday afternoon (7/18). Sure enough, something wasn't right. "There was an error while processing your order for shipping" they claimed this time. They instructed me to cancel the order and reorder it yet again. It would take up to 48 hours to ship, and they would send it via standard 3-5 day shipping. So, at that point, I was looking at an additional 7 days or more, with no assurance that this wouldn't happen again.

As a customer who already had a pre-existing grievance, I would expect any half-decent customer service department to tell me they would send someone over to shipping shortly to find out what the heck was going on, and make sure my item went out on a truck TODAY, with expedited shipping as a small token of salvaging a damaged experience.

I couldn't believe I was dealing with a world renown retail corporation. I told them to just cancel my order completely - great price or not, I give up. The same day, I ordered a comparable TV (a little bit cheaper even) from a far lesser-known online retailer. By the next day, I had a tracking number letting me know it was on a FedEx truck, in transit to the destination. I've never felt so relieved about a professional transaction going the way it was supposed to go. I will never shop walmart.com again.

She explained take it back and ask for a refund because they could not honor the warranty without it being in their system. They only sell one to two years with extended warranty on tablets. I had my receipt before me and could prove I had a three year plan. I spoke to store I purchased it from to be hung up on and also be placed on hold to research what I am telling them. I am waiting for someone to call me back now because they're saying they cannot offer me a warranty that doesn't exist. However, it doesn't settle the issue.

When it came time to pay for my purchase I handed her 1 of 3 bills. She "Grabbed Them" out of my hand! I asked her a bit PO'd now why she was grabbing the money from me like that and I didn't appreciate her attitude towards me. She became hostile and informed me she was calling her manager like it was suppose to scare me. I told her "please do call the manager so I can make a complaint about your attitude." The manager arrived, I explained what happened and she sincerely apologized for the experience. As soon as the manager arrived, this sales clerk takes off of the floor and leaves the premises. The manager effectively took care of our purchases and put my fish bowls in their own bag as to not break. I appreciated this very much. Something this sales clerk seemed to have a problem with.

Truth is for whatever reason she had a problem with me from the get go. Because it started when we explained to her, my brother is paying for the fish bowls, but there to be packed with my separate items from my brothers. Now I personally don't understand what the problem was with a simple customer request. I know one thing, I did not deserve her bad attitude projected on to me. This has not been the first time I've encountered bad customer service at this store location. The store in Windsor Ca is very different, never had a problem with them.

If these cashiers don't like what they're doing then they need to find a different job. I've encountered many a time unhappy employees, that take it out on their customers. I'm not sure I'll be going back to that Wal-Mart location again. I do not desire to be treated disrespectfully. I praise the manager who rectified the situation. She was very sincere and informed me she was going to her manager to report it. My 1 star rating is for the cashier with attitude, I give the manager 5 stars, and this is rare in any establishment. When shopping, nothing is worse than a cashier or floor person who act like you're taking up their precious time. So, I will be thinking twice about going back again.

So hours passed with no email confirmation so I called and talked to a third rep. He indicated that my order request for expedited shipment was not processed and he cannot and told me once the order has been placed he could not expedite it. Then told me my TV would not arrive until a week later. At this point I have had and will never use WALMART.COM again as I believe I would never get my TV. So I canceled my order and demanded my money back. Let see if I get it. As much as I hate the way Amazon treat its employees, I have never had 1 issue with any of the hundreds of orders I placed as a Prime member.

I was shocked. I asked for customer service number and called and was explained to the rep what I was told. He checked my order and said it was normal for it to be in processing and even explained that they ship from different distribution centers and it was scheduled to arrive on time the next day, that there was no need to cancel my order and offered to let his manager know about the situation because she should not had told me that.

Well lo and behold the afternoon of delivery, checked the tracking and it was still in process. I chatted with an agent that said again it was stuck in processing, there were no more grills and stock and I would have to wait for my refund. Does not even make sense. I will never order from them again. Very unprofessional and to think Wal-Mart is trying to compete with Amazon. That's a joke!!

Two days later I called the store and asked if they were able to get a hold of the warehouse to which they replied that the manager isn't there and they have no way of knowing if that promise was carried out. There was nothing done about being inconvenience and ill-informed. When the ring was bought we were not told it would take 4-6 weeks for the sizing. Nor did they check to see if the ring could even be sized. After all that they still would not help rectify the situation stating that this was a "training error". I'll never buy jewelry from Walmart again.

After 6 calls and countless representatives, they told me I didn't sign their affidavit and the case was closed without anyone sending me notice that the case was closing and now I am liable for the entire fraudulent charge. Is it a coincidence this happened the same day I closed my account? No. Is it obvious that it was a fraudulent charge, "We cannot disclose that", is it possible you didn't receive my affidavit and you should have contacted me "we cannot disclose that"... WALMART - promoting a healthier lifestyle through their heart attack and stroke inducing customer service.

It was not posted and here's their reasoning: "Thanks for asking a question about Snow Joe Sun Joe Pressure Joe 2030 PSI 1.76 GPM 14.5-Amp Electric Pressure Washer with Hose Reel – SPX3001. This question falls outside of our writing guidelines and won’t be posted – we hope you’ll submit another question. Here’s why: Questions about shipping, customer service, store or website policies and pricing may get missed on Walmart. ca, so instead, we channel them directly to the right teams within Walmart so that you get an answer. For a faster response, please call our customer service team at 1-(800)-328-0402 or direct message us on Facebook. Inappropriate or completely unrelated content gets rejected..." etc. etc.

Then I posted on Facebook and got this email: "Thank you for contacting us. We sincerely apologize for all the inconvenience it may have caused. Rest assured that your feedback and experience would be forwarded to our site department for an investigation. However, we would like to inform you that warranty information must be obtained through contacting the manufacturer directly. You may provide us the SKU number of the product so we can be able to help you in locating their contact number.

And I replied: "In that case, a simple answer from Walmart would have been to say so instead of this runaround. You should also post that info. & the company's phone number beside the warranty info. I have found that through experience that most warranties are quite useless when you try to use them because the item has to be shipped to Timbuktu at a cost that is more than what the item is worth. Most consumers don't realize this and I assume that this is why my question was not published. Instead of providing a SKU number, I would prefer that my question was published and answered just as it should have been to begin with." Let's see if it gets posted...

My only question was simple. "What, if any, protocols are implemented within the tracking # system that USPS utilizes to ensure that fallible and imperfect humans do not succumb to covetous practices, nor make mistakes?" I know that we do not live in the perfect utopia and was taught that, "To err is human..." I have want to believe that it was just misplaced, for a professional thief is just pathetic and injurious.

In addition, if you cannot trust your mail carrier in May, June or July, then Christmas is given even more stress. I am sure I am not the only one who has had a package or mail not delivered or someone else's mail given to me. Why even institute tracking if there was not a previous problem? To digress, Walmart predicated their response upon the deification and perfection of a human, though all vitriol and animosity to myself. So, in essence what has been commanded by the gods at good old Walmart.com is that no one ever has had mail or packages delivered to their address intended for someone else or, conversely that their own mail has always in perfection found the correct address.

I have lived in 4 residences, not including Military. At all 4, I received mail that was undelivered and/or misdelivered. Just as the present allows, where even after years, the previous resident's mail is still placed in my box. Moreover, in the complex where I live are some 158 apartments, having the cluster mailboxes all in one oasis like courtyard. My box # is 90 as is the apartment #.

Yet, 4 times a week on average I get mail for others in the complex, sometimes as far away as #7 or #150 (both #s are examples, yet the understanding remains accurate). So the actual mistakes are widespread within the numbering of the complex. Hence, I wanted to know the protocols that the USPS tracking system has to ensure delivery at the correct address? Perchance no relief is given, I will document each piece of mail not intended for me, and I will send it to Walmart showing them their folly and inaccuracies.

Needless to say, I placed my order, I did as he instructed only to find out that was NOT the freight company they used and was provided a second freight company info. This time is was for a company called EFW: 855-533-9669. Again, only to have been misinformed... They also were NOT the company. Finally after requesting the customer care team get their act together was I given yet another freight company called YRC: 800-610-6500. I spoke with this company who actually WAS the freight carrier. They stated that changing the delivery from the store to the home was an option however, it needed to be initiated by Walmart. I called the CS dept again and spoke with a supervisor lady who advised me she was requesting a service termed "white glove" to have the item shipped to my home. She placed me on hold for a good 15-20 min while she conferred with her superiors for approval.

She got back on the phone, stated it was approved and said it would take 3-5 business days for processing over to the freight company. On 7/5/16 I received an email stating my order was ready for pickup from the store. Bear in mind... The whole point of me requesting the order come to my home in the first place was because I do not have a vehicle. I called customer care, again, to inquire about the patio set being sent to the home as previously discussed with the tier 2 supervisor. This rep stated the "white glove delivery" was denied and they called to tell me this. I have TWO phone numbers with voicemail on both and neither of my numbers were called to inform me of this denial so THAT I can assure you was a incorrect documentation in the order notes and a blatant lie. This rep now advised me she would be transferring me to tier 2 again for waive approval of a $25 store to home shipping processing.

Tier 2 got on the line to tell me, they had no idea what the previous rep was referring to and that I needed to pick up the items from the store and there was no other options at this point to have it delivered to my home. In retrospect, had the rep given me the correct information that the order could not be shipped to my home from that initial contact prior to me placing the order… I WOULD NOT HAVE PLACED THE ORDER!!! But, that was not the case. Your representatives are untrained, misinformed, lack customer service skills (tier 2 especially) and service recovery expertise. I am extremely upset and annoyed with Walmart.

This was a total mess and now a nightmare because I need to rent a truck to retrieve these extremely heavy items from the store with bilateral carpal tunnel to my wrists. I have been a loyal customer of Walmart for over 2 decades and this is the absolute WORST experience I have ever had anywhere for any purchase and you all should be ashamed of yourselves! For your review and research: Incident # **.

While I was gone, a manager went up to my husband and friend. Lied to them and said she called the cops and that if they didn't leave soon they would get a ticket for trespassing. And this isn't the only time there has been bad run-ins at Walmart. From Biloxi Mississippi even... a Wal-Mart that allows drugs to be exchanges in their parking lot. Too poor customer service and assumptions to harass customers. Walmart is not a place to shop at anymore. Along with very poor product sales and poor return policies. And long lines, and dirty bathrooms. You would think not so many people would be so lazy or rude. But that I guess is the world we live in. In the end we contacted corporate office which can be found on Walmart corporate website. It's sad. At least we have Winn-Dixie's and Publix here. But I feel bad for those who only have Walmarts to rely on.

When they came back on the line, they were very insistent on me canceling my order and re-ordering the computer. They said that my order had "fallen through the cracks" and no one had any idea on what to do. I was transferred between many reps until one said they were going to connect me with corporate. Well, I ended back with the same customer service person I started with. So, it is now 11 P.M. on the day that I was told it would be delivered and it's nowhere to be found. Can anyone PLEASE HELP ME?

6-6-16 I returned to the store and was lead to believe they would do a refund, but then Ms. Christine said it was my fault and had given her the wrong card number [this is why my friend was on speakerphone] so Walmart said it's MoneyGram's problem that I had to take it up with them. After 25 days of wrangling with Walmart store, Walmart corporate, MoneyGram and MetaBank, I got my money put on my RushCard but was not returned the fees. Then to get my cash off card at the Walmart check-out, I was forced to buy something. I asked the store manager [Jason] for some compensation for everything they put me through [multiple trips to the store, at least 100 hours worth of phone calls, fuel I paid for the rides, multiple service fees, money held hostage unless I bought something, interest for using my money for 25 days] he refused my request and sent me packing.

MetaBank and MoneyGram said they could put the 150.00 on my card if Walmart would; provide 15-digit bank tracer # for that transaction to MetaBank or invoice MoneyGram the 150.00 and they would pay Walmart's invoice... Walmart refused both offers and stood fast that it was my fault. Even if it was my fault... so what! Everybody makes mistakes. I never once put the blame on anyone or thing, I only asked to be made whole. Walmart made me jump through their hoops because of their lack of customer care, logic and basic human decency. There are so many firewalls and finger pointing in that organization I bet Sam Walton is rolling around in that mausoleum of his.

Shame on Walmart managers at Canandaigua, shame on Walmart corporate and shame on the Walton family for allowing this hostility in its organization. Pick on a defenseless crippled woman who bought your services to further fatten the wallets of its chair members and stockholders... I will patiently await your apologies and compensation package. Have a nice day.

UPDATED ON 07/13/2016: On 7-16-16 ms. ** received a $20.00 gift card in the mail from Walmart. No apology, no telephone call. Does Walmart think this will satisfy the expense and trouble they put ms. ** through? I think not. The Canandaigua Ny store and Walmart corporate owe ms. ** at a minimum 49 more $20.00 gift cards. Why? Ms. ** did nothing wrong, Walmart stole her money, used it interest free for 25 days, then forced ms. ** to purchase something in order to get her money off the RushCard at the checkout register.

Walmart has raped, plundered and pillaged America. It has shutdown the friendly, respectful and courteous mom&pop stores throughout America. Replaced them with supercenters and stocked them with robots who are trained like dogs to guard the Walton family wallet. A trained Walmart employee sent ms. **' money to another persons RushCard then refused to resolve the issue in a prompt professional manner within a reasonable amount of time. Forced ms. ** to bum a ride, pay for the fuel multiple times to the store only to be told she had another hoop to jump through.

Ms. ** is medically disabled, lives on a fixed income. She had to use money she set aside for food in order to pay folks to cart her back and forth. Which in turn forced her to use funds set aside for her medical needs. Is this what Sam Walton's vision was in the 60's? I want to believe he wasn't greedy and disrespectful like the Walton family is now. If they teach their store managers to treat their alleged valued customers like this then one must believe it has always been this vision for the Walton family. Walmart corporate, I will not go away until you have done right by ms. **..... have a nice day.

After a 15 minute wait at Walmart.com customer service, I explained the situation to the Walmart representative. She stated no evidence existed that pharmapacks.com had issued a refund and that I needed to contact them. When I stated Pharmapacks.com stated they had issued the refund and would have to resolve this with Walmart.com because that was who had billed it, she stated she would contact them and advise me how to proceed. After a 10 minute hold, Walmart.com disconnected my call. Looks like I may have to give up on my gift card refund. Definitely the last time to do any business with Walmart.com.

On June 24, fourteen days after purchase, we attempted to return the phone for credit. The Wal-Mart sales representative along with the Wal-Mart store "manager" along with the Wal-Mart store manager's manager refused to honor the warranty. Lesson learned, be very cautious when purchasing from the Wal-Mart store in Corinth, MS--possibly as well as Wal-Mart worldwide when purchasing electronics or similar products. Satisfaction guarantee and product warranty are not always as promised at Wal-Mart, especially at, Corinth MS.

Original Review: June 23, 2016

Grobbels Corn Beef Point Meat purchase 6/20/16 @$7.95 - After purchasing subject, I opened the package to find that the fat outweighed the meat. The fat was placed down so it was hidden from the consumer's view. If the product contains more fat than meat, it should so state or at least be visible to the consumer. Grobbel's claims to be America's oldest corned beef specialist. Apparently they lack quality control and final inspection before the product is distributed to grocers. However, last November I opened a package of Smithfield bacon purchased at the same Walmart, it contained bone shards.

I wrote to Smithfield and they responded immediately. I sent the same letter to Walmart and received no response. Evidently, Walmart also lacks a quality control and a product inspection program as well as not considering a customer's concern worth answering. Either do not buy meat at Walmart or open it and examine it at the cash register. Personally, I will no longer purchase meat at Walmart.

I did not answer right away because I was trying hard to regain balance and waiting the throbbing pain in my hips and knees to dissipate until I yelled out, "No." I alerted my husband what had just happened and he advised me to go back and tell the manager. I was still in tear so he said to wait till he got out of work. I did not want to have to put my young boys through the traumatic experience again. When we returned to speak to the manager she told me she was actually in the same room that the lady employee and police officer was walking out of. The manager took down our information, apologized and said they will review the video tapes and that was it. First of all I was shocked that the manager was there and did not bother to check if the customer was ok.

The manager said the police officer told her that the customer said she was ok which is the second thing I was shocked to hear that the officer lied when I clearly yelled out and said no when he asked if I was ok. Then I was hurt because the lady that hit me with the door never once apologized - not once. I will be seeing my ortho doctor tomorrow which he will most likely put me through more tests and screening. I had fell down the stairs before and had to go through screening... CT scan, x-ray and MRI... and found that I fractured my hip so I will most likely have to go through all of that again. I am still very sore and upset about what had happened. I was advised to go through the medical screening first then contact JAG for further help. I think Wal-Mart should better train and educate their employees, manager, and police officer of customer service and management.

The store manager then told my brother to call Vizio which he did and during that conversation Vizio stated that the serial # LWZJSEAR3600143 on the broken television was actually sold on December 27, 2015, and my brother's receipt showed a serial # of LWZ2ULAR4904018. Vizo also stated that once Vizio sells the TV's to Walmart it is ultimately Walmart's responsibility. If you go to Walmart's Return Policy by Department Electronics which states that merchandise be returned with a receipt, and within the 90 return policy as so stated on your website...

I am very upset that my brother was treated as he might have switched television or whatever and that Walmart has not upheld their own Return Policy that states television can be returned within 90 days. My brother had receipt, same box and television and tried to return within 45 minutes and was told NO. How can you do this? Is this a policy that you can pick and choose the customers that you allow to return items or is this just plain discrimination?

I got mine off the Walmart site. It was sold by Walmart. The laptop is a refurbish and I had to right off the bat zero out the drive and reinstall Windows 10 on it due to the fact that not only was all the drivers not installed but the recovery stuff was inaccessible. I got lucky that I was able to make copies of all the recovery software on to not only restore the laptop back to factory but make an OS reinstall disk as well and the refurbishment department did not fix the computer right. I not only had to reinstall the OS but I also had to open the computer to fix the mouse pad due to the buttons not being seated properly to the point that part of the touch pad was sticking up instead of it laying flat, it now is the way it supposed to be.

For a $250 computer I should have never had to do any of the repairs that I had to do! On my new computer. Also when I got it and turned it on for the first time I got a memory error before the setup was done and to top it off Windows 10 was not activated so they reinstalled Windows to right over the oem install and the result was it renders the oem recovery stuff useless. Thank God I was able to get them disks made or I would have been screwed!!! Thank God I know what I'm doing when it comes to computers and computer repair. Walmart needs to retrain their refurbishment department and quality control staff and hire people that really do know what they're doing instead of morons that don't have a clue about anything.

Today I was terminated for 20 dollars in the self-check. As I paid for my Gatorade I inserted money in the self-check and 20 dollars came out. I was a little confused because I couldn't remember what I put in the self-check, so I took it not thinking anything of it. Also got a mousse, put it aside to pay for later. So I put it aside and left it, but it never left the store. The donuts I'm being accused of stealing I paid for. I was forced into writing and signing a confession when I did nothing wrong. They told me if I didn't sign I would go to jail. But if I sign I only have to pay 24 dollars. I asked why they were doing this to me, they said it's business. I was interrogated for hours in a room and was not able to leave until I told them what they wanted to hear. I was upset, anxious and just wanted out but I couldn't leave or call anyone.

I would like for something to be done for the way I was treated. I had such a bad experience working for Walmart in such a short time and don't want anyone else experiencing what I experienced in my time with Walmart. Also I would like for my name to be cleared of all this. Thank you and hope to hear from your team soon. First date termed was 6/7/2016, second date was 6/10/2016.

Walmart respond is it's out of Stock. How can be one box out of stock, when it supposed to be a whole set. I been talking to Walmart almost every day. They don't know when we will get Box # 2. How is that possible, not knowing. I try to get phone number from the warehouse where it was shipped to for delivery to my house. They claim they have no phone number for the warehouse or the person in charge. Now today one guy told me he will give me 10% credit, for that box 129.98. It still don't solve the problem. We need those parts. I'm tired spending hours on the phone. I don't call that Customer Service. You have any advice what I can do. Thank you.

I am greeted at the door by a young ** girl. Now I'm a 47 year old ** female. Then the Rhonda CSR ** told a nice young ** male that she wasn't going to wait on that ** with the scooter. The other ** female is telling me that it's not mine my bf's. When I state "no it's my child's." She said "we're not waiting on you." So when I left in tears as the young male did try to assist me. I called these same females wouldn't let me speak to a manager stated he was not there. So I wrote Walmart... This is the worst CSR in my life... I will never go back to that store again.

If the Rivergate location wasn't so far away from me I would never go to the Dickerson Rd location. My mom and I call this one the get to Walmart and that's sad that we have to keep enduring this just to shop at a location that is more convenient for us. They need to have secret corporate people to shop at this location to see just what is really going on there.

Now they want over $150 for replacement cushions & due to the odd shape of the lounge you can't just buy cushions off the shelf. So either I throw away a lounge I paid over $300 for & take the loss or pay the additional $150 to replace the cushions with more garbage. Custom ones are $600-$900 so that's not an option. I will never buy anything from them again if I can help it, but since they sell products under multiple brand names, I may not know until it's too late! If I could've put 0 stars I would have.

I go over and suggest that Walmart have a line for people like this... I suggest if over one check they have to have them ok before getting in line! Guess I was in line 30 min watching this show while registers were opening up on both sides to help people lined up behind me. By this time I am stunned that it is happening, passed irritated, tired and disgusted just wanted to see what would happen next... Walmart needs to address this problem now because I am sure it is not the first or 10th time it has happened. SOMEBODY NEEDS TO KNOW ABOUT THIS CRAP!!! CUSTOMER DISGUSTED THAT IT IS ALLOWED. I know you can't refuse them service but make it equal for other customers that have to endure this kind of action. As I said, not cashier's fault. Store address: 210 Cobb Pkwy Marietta, Georgia 30060.

The illegal store receipt checker was already asking for my receipt 40 feet before the exit door. I told him that I didn't have time to dig in my wallet for 1 Wal-Mart receipt because I had so many in my wallet. Not to mention all the other receipts I had in my wallet. As I was passing by he said he bet I would stop If he went and got an armed security person. I backed up and said, "What did you say". He repeated it again. So I dug out all the receipts I had in my wallet. I started going through them. The customers behind me were getting irritated. I finally found the right one, showed him I had paid for all items. Then I proceeded to tell him he had no legal right to stop me. Or threaten me with any armed security. My sister witnessed this. Along with about 10 other people but I didn't know them.

On April 24, 2016 my fiance of almost 10 years whom I lived with had a heart attack and then had to have triple bypass surgery. When I called in that night my assistant manager told me he did not think I would be fired but it would be up to the store manager Julie **. I called Julie tonight to try and get my job back being as the reason I had to be away from work was because I was told I would have to travel over an hour and file for leave of absence so my assistant manager Lori ** just took me off the schedule and the nights she was unable to take me off the schedule she excused those absences.

I was told by Ms. **, "everyone has a valid reason" when they go over 9 points but when an associate looks up their points in letters above the points it says, "If an associate goes over 9 points they COULD be terminated". Now that may not be verbatim but the words... "goes over 9 points COULD be terminated" is very much verbatim and I have a screenshot of it on my phone.

Let me tell you a little about my experience before all this at Wal-Mart. When I first started I was told by an associate named Deb to deep zone and check for out of date products. She and another associate named Tammy had a conversation I could not hear but it was not long after that they both disappeared and in a few minutes walked past my aisle I was working on the way I was taught to by Deb and Tammy said, "What are you doing Berta? You cannot fix it all". I told her I was just doing my job. She said this very rudely and made the comment everyone else was finished and going to the other side of the store. In a few minutes my assistant manager Kenneth ** came over and rudely said, "Are you going to finish this tonight, Berta?" I told him "maybe" then I continued to tell him what Deb had told me and what Tammy had rudely said in front of the other associates... trying to humiliate me.

I had many incidents similar to this even though I tried my hardest to stay away from others and do my own work. I broke down to Kenneth ** that night telling him I am almost 47 years old and I deserve to be treated with respect. I have 3 sons and 2 grandchildren I am trying to take care of and if friends came along with the job "great". If they didn't "fine." I was there to earn a paycheck. Not make friends.

I was written up 2 different times for tardies. My fault I will admit that. The 3 write up was because I had not zoned as much as Slade ** and Kenneth ** thought I should have in an area. I had never zoned but once before and it was in chemicals and we had had a spill at the beginning of the night. I told support manager Josh ** that I felt some wanted me gone. I am a Christian and they don't like that even though that is not the reason I told Josh. Of course he assured me that was not true and he is one of the ones I trusted alone with Lori **.

I was brought to the office because some guy named Rory said I tried to offer him prescription medication which was not true. I offered him Azo for his bladder which is over the counter like tylenol or ibuprofen because he had told me he had stolen some. I told my managers this when I was called to the office. The next time this man Rory had me called to the office was because he said I said inappropriate things that made him feel uncomfortable but 2 witnesses, Tommy and Deb said that was not true or I guess they would have fired me for sexual harassment which by the way when I was taken to the office for this I was the only female with a closed door and 3 other men in the office. Kenneth **, Slade ** & Josh **. Oh yes they laughed but still that is against policy right there. 3 men in management, 1 woman associate and a closed door.

After that I passed out on the floor for 20 minutes and to this day I believe I was drugged but I just really did not want believe anyone would do that to me. But I think I know who it was now. But the straw that broke the camel's back and caused me to be fired from Wal-Mart was when my fiance had his heart attack and triple bypass. Oh they say they tell you things in orientation but I was told to file leave of absence. I would have to drive over an hour and leave my loved one who was still on deaths door and go to the Wal-Mart store in Nashville, Ar from Hot Springs, AR where my fiance was in the hospital and fill out the paperwork.

I ask my assistant manager Lori ** to take me off the schedule through Sunday night but on Sunday night she text me and ask me if I were coming to work when my fiance was still in the hospital barely 3 days after his triple bypass. Kenneth ** and many more men there think they have more power than the women with just as much authority as they have.

I have been discriminated against for being a kind, decent person that did not get into their back stabbing quarrels and I have most certainly been discriminated against for being a Christian and because my assistant manager Lori ** helped me just as she would any other associate. I have children. Now I am trying to file for my unemployment which will be only $101 a week. I am looking for a job but I am not finished fighting Wal-Mart because it is one thing to tell an associate they have to go fill the paperwork out themselves. Then tonight Julie ** says all I had to have done to file for LOA was make a phone call.

I could have done that but I was not going to leave my loved one and I did go back to work for one night after all this thinking all was well. But Lori the manager who had been helping me and I were off the next night and Kenneth ** went into the system and terminate me. He had told Lori if it were up to him I would be terminated. Told her that on the night I came back. Well he did it the next night. There is so much unfairness and illegal activity at store number 0033 in Nashville, Ar it is unbelievable! When, Wal-Mart fires someone only 2 days away from being able to file for FMLA something is fishy!

They decided to call another department and spent almost 5 minutes trying to find the number to call the department. Finally, they were told to simply refund for the items not received by my mother. Then, they did not want to refund the sales tax and were argumentative about doing so, but finally did include the sales tax. They made remarks to others waiting in line that implied my mother was the reason they were waiting, not their own incompetence and/or lack of knowledge throughout this experience. When we were finally done, the clerk asked the next person in line in a rude tone again, "Just what do you want?" Badly managed store with poor assistance, multiple empty spaces in shelves and rude staff.