Wal-Mart Reviews

On January 24, 2017, I ordered 7' Brunswick air hockey table for our employees with a promised delivery date of 2/6/17 on both the website, and the email confirmation. On 2/13/17, I called Walmart to find out why my table had not progressed to the carrier, at which point Customer Service advised the order was "lost" and they cancel the original order, and would place a replacement order for me. I received a discount of 10% on the order, and a second confirmation via email with no delivery date specified.

On Feb. 9, 2017 I placed a fairly large grocery order with Walmart Online. I prefer to shop online and have been doing so for over 15 years via other companies. My reason for shopping online is I am fully disabled, live nearly 40 miles from the nearest town & rarely drive. I rely on this method of shopping for the majority of my supplies.

I order two products yesterday, February 25, 2017, and mistakenly used my checking, which had no money in it, instead of my AMEX. I realized my mistake in minutes and went to Walmart.com and tried to cancel my two orders. I looked all over the website and then called and spoke to many different representatives in customer service, the next to the last supervisor was Jaimie in the Philippines, a supervisor, who was a complete disappointment. I asked for escalations at Walmart and then spoke to Lola, a supervisor of Escalations in Ft. Worth, Texas. She told me to call the vendors myself. I would like to see people be able to cancel their orders immediately on Walmart's website and not have to go through 2.5 hours sheer hell for a mistake I made. Walmart is a very dishonest company, and WILL NEVER USE/BUY ANYTHING ON THEIR WEBSITE AGAIN.

I ordered a happy birthday present for my great granddaughter as per her request. Placed the order on 2/17 to be picked up at their Kendall, FL store on 2/22, so they said but it never reached the store since it was returned to shipper because they made a mistake and sent it to an old "billing address" which doesn't have anything to do with the actual address even though it was also updated. After a lot of aggravation going back and forth for hours I ended up paying again for it. Since as of today I haven't been reimbursed for the one they returned. But even worse, on the second placed on 2/22 I was promised it would've been faster if I would have it shipped directly to the child's address to make sure she'll receive it not later than the 27th that is her b-day. So I did and was told they were putting a rush for delivery on Saturday 25th.

Store on N Hwy 98 Lakeland, FL: Waited to get a haircut for at least 10 min despite being told just a min wait - with staff available. When the stylist dug in the drawer for a shaver I saw the drawer was filthy, shaver heads & bodies covered in hair from prior clients - Completely violating all health protocols. Needless to say I immediately left. Store inside & especially out is always filthy, trash left everywhere.

My shipment was to arrive on Friday the 24th, took off work to sign for it that I didn't want (signing FedEx you don't). Got email later stating would be delivered on Monday the 27th. Emailed Wal-Mart to ask why and have had no response from them. This is sad that a company will not respond to a consumer why a 2 day turns into a 5 day delivery.

They have recently rolled out a strategy to enter the online space to compete with the Amazon and Alibaba's of the world. They are in waaay over their heads and need to stop. They will lose money and even more credibility than they already have. They started ad targeting me online, probably because of my large amount of online shopping - I am a millennial. I ordered an exercise machine and it was an absolute disaster. They are crooks and have zero accountability. Walmart.com said there is no "corporate" for their business unit because it is considered a separate entity of Walmart retail and I had to eventually resolve it with American Express who thankfully has an excellent policy to protect their cardholders.

Shop Your Way is a website mostly by Sears and Kmart and sells merchandise and when you go to buy it, other companies sell it, second party or third. When you click to go seller website it takes you to Walmart and the price will change and when you contact Walmart they say "sorry nothing we can do." When I contacted the Shop Your Way and ask why they said price agreed by Walmart seller... Walmart said "sorry. Too bad we are selling for higher price." This is a scam. I have found this more than once in the past and I am tired of the lies.

Walmart is now advertising their shipping options as like Amazon. I have ordered twice in the last few months. First was a dehumidifier, it came beat up and broken with no product box. They would not give me an RMA and I had to drive 30 miles to a store and wait 45 minutes to return and explain to 2 people why I didn't have a box. I then ordered a case of pickles, they came in a large box without any packing. The box was soaked and dripping on my porch - I did manage to get 4 surviving jars of pickles. What I didn't get was any response from phone calls or emails to customer service. Buy from Amazon or anybody else.

In general I'm a Wal-Mart shopper. There is always an experience that leaves a bad taste. I tried to return a 2nd book I had already purchased a month before (even had both receipts) to the Nottingham, MD store and was very rudely informed by an assistant manager that they don't accept book returns. Even told me I'd probably read the book (did I mention I had two receipts for the same book). I just went to another Walmart and had no problem at all with the return. I don't think it should be really hard that if Walmart's policy is no return, that maybe it should be posted in the aisle. It could have saved me the embarrassment or maybe I wouldn't buy books from Walmart in which I never will again. It's just not worth saving the $5.00 which is the average I pay for the hardcover books.

I just ordered few items for my niece birthday under one order number and in 5 minutes I called and canceled them. She (Customer service) told me all items are cancelled and also she sent me the cancellation email too. But the next day I received the email that one item has been shipped, so I called again and spoke to another person and explained everything. He apologized few times and said, "let your niece not to accept the gift and return it" and I said "how you expect me to tell another person to not accept her gift, it doesn't make sense to me." At the end he said he will try to stop it ASAP.

I have to write this just to get the disappoint off of my chest. My son received a $50 Wal-Mart gift card. I have not been able to register it. He just decided now to use it. It is the end of February, and of course no one kept a receipt to show proof of purchase. Well, too bad too sad. My son doesn't get his gift card. I know my 80 year old mother in law is honest and didn't try passing it off as the real deal. I understand it has to be this way because, yes, there are cheats and people that steal and try to get away with doing stuff like that. If you are one of those, thank you very much for contributing in a round about way to stealing a child's Christmas gift. Also, thank you Wal-Mart for not giving a rat's ass. There... I feel only slightly better.

When shopping at Walmart in Polson, MT. Your employees need to take a etiquette class. Unfriendly, don't know anything, treat you like a common thief. Watch me like I'm going to steal. This is very hurtful to have people suddenly show up watching everything you do. But never asking "can I help you." Ask where something is, they say, "Well I don't know. Go over there and ask." Your employees are very unfriendly. Thinking about taking our business somewhere else.

I ordered an inflatable hot tub for Christmas from Walmart.com. I ordered from the site because I assumed it would be convenient. If I had a problem with the item I could go to the store. I did have a problem and went to the store but they said they cannot return anything purchased from Walmart.com because it is done through a third-party. This was never made clear when I ordered. In addition Walmart.com has a completely different return policy than the store and it is a much shorter period. This seems to be a complete scam. Do not order from the website.

We ordered an online wall mounted fireplace. Their process is extremely misleading and vague. By all appearances we could return it to the store if we didn't like it. We weren't allowed to return it to the store. If they are selling things that they won't take back at a store they need to make it obvious and not make the consumer play hide and seek. My experience was so BAD that I WON'T EVER ORDER ANYTHING FROM WALMART again. Even knowing this and after looking at other items they sell online it is so vague and misleading that I would never trust their process. Don't order from Walmart!!!

I am valuable customer of Walmart. I am starting from sketch what happened with me at this location: 2220 NJ-27, Edison, NJ 08817. I bought comfort zone heater and paid price 15.94. I went home and found that is not working at all. So I went to same Walmart to return the product and get the other one which hopefully work. My family is freezing because of cold so I have to get exchange one. At Walmart, I went to customer service and I ask lady there who was there aligning return products. I asked for help to return this product. She gave me unsatisfied answer that it's closed at 10. The Walmart timing shows 7 am to 12 am. They haven't mentioned anywhere that customer service department closed at 10 pm. I told her, "Can you get me a Manager?" She said, "It will be around here."

Went to Walmart today (2-18-17) @ about 10:30 am to grocery shop. I was in the store for almost 2 1/2 hours. Got finished shopping now approaching the cashier with my basket full of groceries. Informed the cashier that my whole basket was price matching. She looked as if she didn't want to do it and stated that there's a limit on price matching. I replied "no there isn't." So when I pulls up the Walmart policy to show her she then said "we don't bundle"??? "What is bundling" I replied. She says "when you purchase something for an example 3 for $5.00". I said "everything in my basket is individual. Nothing in my basket was package as in bulks. These items was on sale at a different store." So it went so far to where other customers were looking because it was more than few associates at the cashier I was standing at. They had me looking like I was stealing or thieving, doing something that was illegal.

I am constantly pressured, by Walmart cashiers to get their Walmart credit card. Even though I am a very good customer of their store and use a reliable credit card with a different provider. After 50 times in 2 years, of being harassed by their Walmart cashiers to get the Walmart credit card, I've tried to stop the Walmart harassment, but have been unsuccessful. I really like their store products and grocery store products, but don't enjoy the credit card harassment, when I go to pay my bill!!!

I usually shop online since I find it easier for me. So this morning I go shopping online and there where some items advertised at one price but at checkout it was another so proceed to contact customer service which they did told me it was an error, but as the conversation kept on I told the representative that I had pictures and he gave me the help@walmart.com email to send which I did but to my understanding me sending the pictures meant that they would probably honor the price although it was an error. But no they then went ahead and told me it was fees and taxes being charge which I found ridiculously high so another representative tells me it was an error and unfortunately Walmart policy states that it can't be discounted at the priced it was advertised for which if they would have tried to explained it would have being okay. I love shopping at Walmart but after this experience and how basically they told me that their policy allows them to mislead consumers I will limit myself from Walmart online.

Packaging they use for products is terrible - they put hard and soft products together with very limited packaging to protect one from the other and not enough to prevent all the items from moving around in the box. The result is the soft products get destroyed (in my case a bag of flour). 2 day shipping never happens. Best I've had in the last few weeks is 4 days and has been as long as 6 days.

So my husband and I have got fish from Walmart a few years ago. The first ones we bought died within mins of being home so we went back and got more those lived forever and still are alive. So we decided to go buy a few fish for my now 6yo and 2yo sons. So we get 2 African Cichlids and one Lace Catfish. Well within 24 hours not even 24 hours one died.

Walmart in the steelyards of Cleveland, Ohio has to have the worst management team in history. No one asks to help you. Checking out is a one hour minimum at best unless you get really lucky. BAD PLACE. 100 percent lazy, unprofessional.

Since walmart.com has started the two day shipping offer, prices have been inflated 20-30 percent. Walmart.com is now more expensive than amazon.com. Will be switching to amazon.com. They offer more products and much more reliable with good customer service.

Last night started like any other night of working on the night shift at my store. Well I get to work yesterday. Well three days prior my coworker put in her two weeks on Saturday night. Well she was gonna come for few more days and she came in last night tried to clock in. It won't let her. She goes to personnel apparently they can't do anything about it. She's not in the system anymore so she goes home. Our ONLY nighttime csm was off so I was there alone and A stocker had to come relieve me for breaks and lunch. I was working shelf check out.

I have an online order come to my home often and usually I am very pleased. My last order was incomplete and I tried to call the 800 number. Totally useless. I sent an email but who knows how long that will take to be answered. There is no drop down menu for incomplete order. It's all great until something goes wrong. I have never had an incomplete order from them before and anything I ordered but didn't like I returned to my local store. I am really not happy with Walmart online. Also in my most recent order not only is an item missing there was a hole in one item and a pair of jeans that are two sizes too small than what the label says. Time to say bye bye to Walmart online!

Don't buy anything on this website, I order something from them and Walmart takes NO effort to help you get a refund from anyone who sells defective products on their site. The product I ordered fell apart after 20 days of use - total junk. I complained and Walmart who takes no responsibility for anyone selling on their site told me to talk to the seller - who is not in US. Their policy is "But must return for refund only. Replacement is not offered. All returned items are subject to 15% restocking fee. Returned products must be in brand-new, unused, undamaged and resellable condition. Shipping and handling and return shipping charges will not be refunded or reimbursed under any circumstance." Total junk products. Do yourself a favor and don't got to Walmart.com site and purchase anything.

It's the worst company in the world. While working there, they slowly kill their employees. This is a fact, once they break you, you're dead to them. You get fired, then they lie about the situation that happened. Even though you have proof. Oh and forget trying to receive unemployment. They lie to the agents as well. But it's a great new thing called a phone it records things, oh just to go a little old school, witnesses.

Ordered items from Walmart to be delivered to Condo Apt on 10th floor. Items left in hallway in basement garage 11 floors below. No one advised they were sitting there. Customer Service was No Help and didn't really care about my Complaint. Won't be buying from Walmart again.

First of all, Keaaumoku Walmart and Fort Street Mall Walmart has some rude associates. One of the associates that works at the Fort Street Mall Walmart almost caused an accident. I believe she is Samoan. She drives a maroon Explorer or Expedition. Because we accidentally went into the wrong lane to get a parking ticket and had to back up, she sped up quick as we tried to get through and almost banged us.

On August 08, 2016 I took a medical LOA for Anxiety after a total loss in my life. I've been with Walmart since Sept.1, 2007 and currently still works for the company. I have never left and came back, I spent my entire adulthood with Walmart and learned a lot since I been here. When I first started working for Walmart I was hired as a service writer in the Auto center registering vehicles into the system for service. Two and a half years later I worked my way up as a Support Manager in the auto center and from there I was promoted to a Zone manager in the backroom. Within a few months the Zone supervisor position was taken away and I became the backroom Cap 1 Supervisor. I've been in management for nearly seven years straight. I never been coached or had any concerns about my job performance before I went on my medical leave.

Never buy from Walmart.com like me. I purchased a laptop from the website for my boyfriend. I figured that buying from Walmart was good because if there were any problems I could just take it back to the store and get him something else. So even though Amazon had it cheaper, I bought it from Walmart. It came quickly and shipping was free, however, this computer didn't look to be good for my boyfriend. I went to return the computer to the store and they told me they couldn't take it back because Walmart subcontracts to these third party vendors, and told me to call the Walmart 1800 number. So of course I did because this was a $240 purchase and I wanted my money back.

Order for tires was placed online, confirmation received and arrive date was 2/6/2017. I go to the store and they were not delivered. Wal-Mart store associate calls Customer service and the order was never processed. The Customer service agent would not discuss the order with the Store Associate and instructed me, the Customer to call them. The CS Agent was on speaker phone so I heard the whole conversation. I called Customer service myself and spoke with a supervisor and the only thing that could be done was to cancel the order, place a new one and hope it would go through and I would receive my order in ANOTHER WEEK. Supervisor claimed nothing else could be done, order could not be expedited and there was no guarantee the order would be processed the 2nd time either.

Approximately 2 days ago- February 3, 2017. I went to the WalMart Store in Rancho Cordova, California. I was going to buy several items and figured I would get store credit for my Christmas gift (a green curtain with gold trim). I had already purchased the curtains that I wanted and did not want or need the green curtain. While standing in line- I decided to ask a manager about store credit or if I could trade item in for some other items (I needed 2 smoke detectors and K-cup coffee pods for my husband's business- I was going to spend 150.00). To which she replied as of last week there is no more store credit.

Walmart is misrepresentation the facts about their refund policy. I returned a couple of items to Walmart in Spokane Valley, WA store without receipts and I was told to call a 3rd party company that monitors Walmart's returns to discuss my return with them. I was also told that this 3rd party company is not affiliated with Walmart and as a result they could not help me with my return. The manager's by the names of Jessica **. One of the items was damaged and Walmart even refused to exchange this items. I was told to call this toll free number and discuss my return with them.

Walmart had in a hard to find bolt action hunting rifle but it was quite expensive so we applied for a Walmart card just thinking it could come in handy one day and in the meantime it would help build credit. Well they said it would be a couple of weeks until the card would come so we printed out a piece of paper that they told us to. We took it there and looked at the gun and saw it had damage from the lock so we asked for a discount. Nope that did not happen. So we said we would still take it then they sold us that. The card expired a few hours before and they would not hold the gun so she takes it back and we came back later and they had a very nice lady on duty. We bought it and it all went well but just shows what happens when you hire nice employees vs very very unfriendly ones.

How Walmart treats kids with Autism - My son who is 17, was first diagnosed at 2. Got a job at Walmart in November as holiday help as a stocker. Ignoring the stupid fact that Walmart has 4 tardies/absences in a 6 month period (this includes sickness, flat tires, dog dies or I have to stay after school!) doesn't matter if you call in or not. So they explained this procedure to my son. I had no idea about it. Everything is verbally explained during orientation. Let me go back and state he is on an IEP and memory isn't his strong suit. Before this HORRIBLE experience he worked at Burger King for 6 months and left because he wanted to try something else.

I purchased a small space heater from Wal-mart via UnbeatableSale which was broken when delivered. I had to ship it back to UnbeatableSale. I had to pay for shipping of the item both to me and on the return for an item which was broken. I was out on shipping costs of about $20 with nothing to show for it. I was refunded the cost of the item plus tax, but no shipping. I would not recommend purchasing from Wal-mart online.

I have accumulated about $75.00 of rewards dollars with the Walmart Savings Catcher program. I should be able to use these monies whenever I wish. Unfortunately, when I try to redeem the reward dollars the application will not allow me to redeem. I've called customer service several times, starting in December of 2016. Customer service told me it was an IT problem and someone would get back with me, that never happened. I called customer service again on the 27th of January 2017, and was told that they would send request to IT and someone would get back to me. Still no contact, no explanation, and still can't redeem the rewards dollars. I would prefer Walmart customer service to just be up-front and tell me if this is a program that has been discontinued.

I made an account on here just to leave this review. I recently bought my first betta fish from a local pet store. The tank prices were a little high so I decided to go to Walmart to find one. I walked past the live fish and my heart broke. There are dead fish and much too small tanks. The betta were pitiful. Most were half dead. I found two that looked like they had a chance so I bought them and took the home. The water was filthy and there was mold and dirt in the bottom of their bowls. I fed them after putting them in tanks at home and they ate the food like they'd never eaten before and immediately were more lively. Just makes me sad I couldn't save all of them.

I went to Walmart and wanted to buy a fish. Even though there was a bunch of dead fishes, I felt bad for them and wanted to take one home! I told 2 employees and I waited for a long time but nobody ever came. When I went to check out for the other stuff I went for, the cashier didn't even know they sold fishes and told me to go to PETCO.

Every time I go to Walmart customer's service in Starke, FL it's always the same woman working with the same rude attitude. Every time I speak to her she just look at me funny. Walmart employees need to keep their personal problems at home & come to reality that they're on a job & being paid for it so be polite to all customers regardless of the color of their skin.

As I was waiting to get a yard of fabric cut, 4 employees walked past and I simply asked if someone could be called to the fabric section (where someone should be full time). No one ever called for anyone or came back to help. Needless to say I did not get my fabric. This is not the first time. And then once I got to the check out counter (spent over 100$) the cashier blamed it on the fact that the store co manager had just passed away. I understand that's a terrible situation but this is a corporate store and you still have a job to do.

My partner and I went shopping on 12/13/16 at our local Walmart. Store# 3428. As we were checking out, my partner put items on the belt and the last item was a 30 pk beer, the cashier stated she cannot pick or lift the beer and asked my partner to pick it up, before she rang up the item. There was a large beam in the way, my partner and I asked why she can't lift or scan the item, and the cashier stated she has a bad back. I said "you should not be working if you're injured." My partner picked up the item and went around the beam, but was tripped up from the rubber mat that was laying too far out, she fell into the next isle of plastic bag bagging area. A few beer cans splattered open and my partner injured her arms and hand by the bag stakes, customer standing behind us went over and heard the fall and was upset with the cashier who did nothing. I also went over and assisted my partner.

I went into the store to make a money transaction. Arrived at 0750 to find out that they open in ten minutes so that's ok. I browse through the store. You can always find something you need in Walmart. I go back 0805, the MoneyCenter is still not open. So I go back to customer service and she doesn't really want to be bothered so she tells me "that's next door", in a rude tone. I tell her no one is there so she calls and I still have to wait. Waiting was not that bad but I work too hard for my money to be treated with a lack of respect and a unprofessional demeanor. Walmart has a great variety of products but the service sucks. I will rather go to Target. At least they service you with a smile and make you feel like they are happy to service you. You never know when your smile is a customer's X-factor or defining moment. I had a great experience in the MoneyCenter but the journey dampened my total experience.

On November 27, I received a message from a relative while on break saying my grandfather only had a few hours to live. I then proceeded to my manager to tell her that it was urgent and I needed to leave right away. Her response was "There is nothing I can do about that. You do what you choose. " Then I took my badge and clocked out of work. The next morning I called the personnel manager and explained what was going on (losing my grandfather that night). She said would try her best to speak with a manager but that I was still on schedule for the next day. The following day on November 29, I had reached my 6 months mark and I went to work to swipe my badge and they told me I had been terminated and taken out of the system and that next time I should manage my time better... Today on January 18, I went to get my last check stub and the status of reasoning of being fired and my managers wrote that it was "Job abandonment."

Still waiting for remaining refund from cancelled order. Item was ordered on 12/31/2016, but it was the wrong item I purchased so I cancelled and only received a tiny bit of my refund which was the 4 year warranty on the item. I contacted through their chat service and was told they would have the cancellation process sped up, and it would take 3 days. It's been over 3 days and my patience is depleting by the day, this is nearly $550.00 that I am waiting to be refunded to my Paypal account, I may end up having to contact them to file dispute. I have ordered from Wal-Mart.com in the past and never experienced anything like this until now, losing my patience here.

DO NOT order from Wal-Mart online. After the first order arriving damaged and the replacement never arriving, the customer service was amongst the WORSE I HAVE EVER RECEIVED and now at their convenience I have to wait for my 1k refund and for them to pick up the damaged item. The irresponsible handling of this order actually ended up costing me money and time and the inconvenience that was completely disregarded by their customer service is absolutely disgusting. I will be sure to spread this experience as much as possible and I suggest others do the same as I am positive I am not the only person that has had dealt with and been treated like this. NOTE TO WALMART: Please add a ZERO OR NEGATIVE STARS OPTION TO THESE REVIEWS.

On January 7, 2017 I went to Walmart in Sulphur Lousiana. Bought groceries and some beer, put all the sacked up groceries and the beer in the front of the cart, everything was paid for. As I was going past a isle that said as seen on tv I saw a file that I had seen on tv. So I just went to a 15 register she was being cashed out so I said I would just go to the self checkout. The lady said to me that I could not check out here because of the beer. I said that all of my stuff was paid for. Then I said all I want to pay for this file I picked up. She looked at then she said yes you can... So I scanned the item and I proceeded to put the money in to pay for it. Paid for it and as I was putting the receipt in my purse I saw these three women in yellow vest watching me. Just as I started to move one of the women came over and stood in front of my buggy so I could not move. She said, "I need to see your receipt."

They delivered the dresser this am and just leaned the box. It came in against my garage which is forty feet from my front door. I was up at 630 and was waiting for it. Had no idea it was delivered to my garage. I am senior citizen. It was most difficult to bring into my house. Why did they not deliver to my house?

I worked at Wal-Mart for quite a while before I transferred to CAP team 2. It was hard at first, but after a month it was easy to get accustomed to how things worked. Everyone did poorly, so I thought it was just a problem with not being familiar with everything. Reason why Management kept making it their job to yell at us every day. Several months in I realized that the management's expectations were impossible. We would constantly get coached for not doing the job fast enough. They expected everyone to do half the times they were doing and to do it as quickly as humanly possible you could barely hit the times they wanted, but still fail. Every week was a miserable time.

THE WORSE was when I called and they did not offer me any solution besides to take the over-sized merchandise back to the nearest store. The customer service "Manager" also, send me an email stating that I was going to receive a new item within 5 business days. It's been 2 weeks and I haven't receive anything yet. At this point I wasn't spearing any less. When I call to see the status, the rep this time told me that they didn't yet send me the item and then unfortunately they couldn't offer me any additional solution. I have a Walmart CC which of course will be closed and this case will be brought in to my State Senator (consumer agency).

I purchased a Samsung chrome book on Black Friday. That was a Christmas present for my daughters. We set it up after Christmas and it stopped working yesterday. The Walmart store would not take it back because it had passed the return date by 6 days. Walmart.com would also not allow us to return the defective product. It took a month to receive the chrome book and was shipped in a box that showed what was inside. Way to go Walmart. First you ruined Christmas because my daughters saw the box when it was delivered and now they have a defective product that they can't use!!!! I guess we will contact Samsung and hope we don't have to pay to ship it to them. You lost a customer!!!

Glen Burnie, MD Wal-Mart electronics associates were more interested in standing around talking to each other than helping customers. My husband was trying to get help with purchasing a game which was locked in a game case. We had to approach the counter where there were 3 associates. 1 young man was ringing up a customer and 2 females were standing by a cart looking at the side counters. My husband approached and asked if 1 of the females could help him. She shot him the nastiness look of appearing to have interrupted her conversation. She got the game out of the case and when my daughter and husband asked her questions regarding another game and a DS, she was rude and seemed to be trying to rush through helping to get back to her conversation. Without asking if we needed anything else, she walked away and went right back to the counter and her conversation.

I purchased a few things online to be shipped directly to my home & the entire shipping was free. I kept email that specifically states ship to home. Yesterday I received the first of 4 items to my home. Today I get an email that they just shipped the California King bed to the store. I call the store as I know this was a mistake on their part. Took 3 calls for someone to pick up the phone so that the animal on the other end could tell me "I'm just a worker here. I don't work for customer service!!! We don't ship, that's NOT a service we provide and we can CANCEL the order then refund you but you have to REORDER it..." WTF?! She then advised me to call customer service 1-800-Walmart...

I use to work at the Elverson, PA Walmart Store 3501. When I first started there things were great there. Everyone was working together and things got done. Slowly things started to change. Employees and managers started to change. Seems like Management and Corporate lost respect for us. Started getting the cold shoulder from them. No one cares. After Mr. Sam Walton died the company started trending away from the vision he had for this company. The company is no longer that family-oriented company. When you had a problem it got fixed, they listened, they supported. Now there is none of that. Now they're worried about the bottom line. They don't care for the employees. Things that go wrong even though it's a Management or Corporate decision fall down on the employee even though it doesn't work.

I was employed by Walmart from July to August of 2016. When hired, I was strongly encouraged to get a MoneyCard so I could have my paychecks direct-deposited; the personnel manager told all new hires how easy this made managing paychecks. How could any of us say no? Now, months later, I am STILL fighting to get my last paycheck, which was direct-deposited to my MoneyCard September 8, 2016-- the same day MoneyCard froze my account. The day prior, I had received a letter stating that MoneyCard could not confirm my identity, and that in order to confirm it, I must fax copies of my social security card and ID or passport to a fax number in Georgia (which, by the way, is not associated with any of the Walmart or MoneyCard companies, according to their websites).

My store had very poor management. They don't stock items that clearly people use or they wouldn't be out of it every time you go shopping. It just seems that the things that sell the most, they never have any of it.

I made a huge mistake by buying a Macbook charger from walmart.com. First, the charger was broken and never worked! They had 30-day refund program, and it has been 2 months since the item was delivered back to them, and still no refund! Third-party seller is under the protection of Walmart. Not something like amazon.com do. Walmart doesn't protect your money. The seller delayed my payment each time after contacting 6-7 times via email and phone.

I've been working in Walmart store #174 going onto three years. The first year was pretty good but has the second year rolled in they decided to hire support managers. Ok so the support manager that comes in for evening is really terrible. He thinks that he can go over assistant management. Every time a assistant manager would give me a project that they want me to work on he always make me stop and do his demands. Which I don't understand since assistant managers is a higher position. I worked at this Walmart before him and when he started he was a cashier and then he became CSM and then support manager. I feel as though when a person is given a manager position that they need to be transfer to a different store. It seem as though he is consumed with power and all he does is walk around telling associates what to do and doesn't help with zoning or putting away returns.

I received a phone call regarding the email that I sent corporate. Apparently something went wrong again after I spent two weeks fighting issues with online order. I was told that I was going to receive everything today well they did it again. I called FedEx and they said "Walmart did not ship us the package. All we got was a label." So now I'm sitting here again since Monday last week waiting for a package to come. So I have to make another phone call again to customer service and get aggravated because they do not know what they're doing. They are clueless. They cancel this order 3 times and charged my account repeatedly.

The lines are too long and don't seem to be enough workers. Seems every time I go to Wal-Mart I'm either waiting for help or waiting in very long lines and I don't want to even get started on their money center. Every time I have to go to there, there is never a worker. I end up waiting just for them to get someone in there to help me. One time I waited 35 min for a worker but no one came so I left. I wish there was more stores to choose from!

All in all my experience with my local Walmart Supercenter has been positive. The produce is fresh and lower priced than other grocery stores I've shopped. I have found the meat department to have a good variety of quality meat at lower prices. The problem with customer service is being able to find an employee to help you. Once you find one they are very knowledgeable of product locations and walk you directly to it. The number of available checkout lanes to check out are usually 50% less than what is needed. It's not uncommon to be waiting fifteen minutes or more to get checked out. This tends to make the grocery shopping trip an unwelcome chore.

I always find what I want, if not I can get it ordered from the manager, or at the pharmacy. If I have a request or complaint, I get it addressed immediately. The clerks are courteous and helpful as are the checkers and everyone else. I really look forward to going there.

Everything is pretty normal with the exception there aren't many people to ask questions about finding something you are looking for. The store is quite large thus an elder like me (79) has to walk a lot for help.

I really like the grocery prices, much of the stock and the convenient location of my Walmart Superstore. However Walmart constantly drops items from its inventory. An employee said that they drop items that are not popular or ITEMS THAT ARE TOO POPULAR. From what I have experienced there I really believe both of those. There has been about one item a month that I love dropped for the last 14 years and that is extremely frustrating. The other thing many of us, including employees, hate besides what items are offered is the constant moving around of items. I genuinely believe that Walmart Corp has put the least-experienced people in charge of product placement. I call it "new graduate welfare" as it very rarely reflects the logistics of customers' shopping needs.

I like going there because it has everything I need. The meats and vegetables are pretty fresh. The deli department is also very good. It is a place not just for food but also for your home. I like the fact that it has a pet section because I have a dog, so for me it is great to be able to get everything in one place and in my case it is close to my house.

My fiancé worked at Walmart for 4 months and was being considered for a promotion. The week before the training for the promotion was supposed to begin, he receive his Christmas bonus. When we went to go pull the money from his account it was not available. The bank told us that Walmart had taken the money back. We went to Walmart, and he asked the HR manager what was going on. She said there was an accounting error, and that everyone's bonuses and paychecks from the end of the week had been taken back and that the money would be back in 24 hrs of the issue.

Tanks are dirty, full of dead diseased fish. Treatment of poor fiddler crabs and snails is disgusting completely wrong conditions for these creatures to be in. When speaking to co-manager Theresa regarding these issues I was told person from outside company comes in once weekly to take care of tanks and one person is supposedly coming in daily to feed and clean. I was also told manager loves animals and often names fish and animals that come in. What a crock of nonsense

I used to stay away from produce because it always seemed to be second class. However, the quality of produce has increased so much that I now will purchase all goods at Walmart.

The store is average in cleanliness and in stock. The pricing is not that great as you would expect a Walmart to be. Customer service is a hit-or-miss. You either get a really good one or a really bad one. Some of the people that work there are kind of dressed inappropriately or look dirty but not everybody. Also checkout is usually miserably understaffed. I try to avoid going to Walmart and shop in other places.

Hit or miss store with occasional good values on items. My main purpose for visiting WalMart is for Deli meats, dairy products, cat food and cold and flu items. The Deli is good with quality food items, but the meat department has lower grade meats for sale. Many of the shelf stock can be purchased for less money at Stop & Shop. Paper goods and cleaning supplies are more expensive than Target.

I like to save money but what I don't like is that sometimes they have the product I rely on and sometimes they don't. Lately it seems mostly they don't and that is very irritating to have to go to another store to finish shopping... or not... if you have ice cream in your cart.

Every time I go to Walmart there's never enough workers to assist customer. Lines packed stores with only two or three cashiers between peak times and just overall courtesy. It's not the workers but it seem it come from bad management.

The customer service is lacking. Whenever you are headed out the door they act as though you are a thief and stop you, go through your cart and compare it to your receipt. When you need help looking for an item you cannot find anyone or they do not have knowledge of item or act as though you are putting them out.

I like how Walmart will match the price of any advertised items from any store. The only thing you have to do is tell the cashier that another store has the item cheaper and they will sell it for that price.

Let me begin by saying I do have a home in Loveland. I have never spent the night in any Walmart parking lot and never would but they have let me know they do not want my car in their parking lots. And I will happily abide. So recently I've been going to Target, Kmart, Home Depot, Safeway and Albertsons and the customer service I have been getting at these other places especially Kmart is very impressing I will continue to use them. When I get treated well I'm a happy customer. I will go back. When I got this parking notification I spoke to Lisa one of the managers in the Longmont store who said there was nothing that she could do to help and yes I would get towed if I park in their parking lot. Thank you Walmart for having me go to other stores and see how customer service really should go. P.S. And thank you to Consumer Affairs for allowing all of us to share our experiences with others.

I live in a small, rural community. Unfortunately Walmart has the monopoly on grocery stores here so I am limited on where I shop. Wish I had more options, but I don't unless we want to drive 20+ miles. Prices are decent, but options aren't always the greatest. Would like more fresh foods, meats, etc.

I don't like the long lines you have to wait in. I do like that it offers everything in one stop. I love the saving catcher app and the price matching that they offer. I believe its one of their best features.

It's nice to have a place to shop where you feel you're getting the most for your money and a variety of products in one location. The customer service leaves a bit to be desired but once in a while I have the good fortune of being serviced by a conscientious team member with great customer service.

The products are comparable with some grocery stores. It's nice they do match prices so you don't have to go to different places to shop. You do have to watch the dairy yogurt for outdated items.

Walmart has multiple choices of products, great prices, friendly staff. When shopping at Walmart you can purchase prepared foods, freshly baked cakes for birthdays or anniversaries or other special occasions as well as your regular weekly groceries. Everything in one place, love it.

The selection is good; however, I do wish the meat selection was better. The store has most of everything I wanted and needed and most of the quality of the items is good. Some items look cheap and the price does not coincide but overall the store is good. The store is clean most of the time; however, it could be cleaner.

Sometimes their store appears messy/dirty and the quality of some of the produce is questionable; wilted or spoiled. On a couple of occasions, I had to return an item and the staff were not attentive to the people in the return line and busy talking about their day; things that should be kept until their break or after work.

There are way too many people in line. Their produce is not very good. The prices always seem to be different at the register than that to the shelf price and somehow I seem to always get overcharged.

At times the employees are very helpful and then there are times when being English I guess I'm speaking another language. I was REALLY disappointed at Halloween time because they had a Jack Skellington blow up that I wanted and was told more would be coming. Everyday I checked and still no stock. I asked the management if I could purchase the display and was told no. Then I went in and it was sold! BAD management on their part.

This store is hit or miss with items. Some items leave the store and although the staff is friendly, they rarely know if the item has been discontinued or is just sold out. Although many of the items appear to be great deals, when looking elsewhere they are sometimes just about the same cost. When looking for a top value item this would not be the store to use; but, for a bargain and for groceries they usually have most of what I want. They have made a big effort lately to make the produce section nice and have a good selection of items to buy that seem fresh.

Their employees very helpful. They have enough brand selection to be adequate, but I must go elsewhere for some specific brands. The store brand is usually sufficient if a particular brand is not needed. Some products not always available, but they have a broad range of products.

Given it is Walmart, they deal on a large scale, very little personal touch. Walmart would do well to entertain keeping the area clean. Educating their staff on pet products should be a focus. I have no complaint regarding prices or selection.

I hate to shop here, Walmart! It is too big, and being a senior citizen, I get tired. The people who work there can care less about the consumer. Most of them are there to just be the collector of the paycheck. When you can't find an item and ask someone--their answer "That is not my department and I do not know!"

The customer service is fantastic and friendly. The checkout is as expected as with all other stores. The parking is the same as other stores especially when you try to get a parking spot for the handicapped but taken by someone whom is not disabled but just using other's parking plaque. The stores is always clean but finding the things you're looking for can be bothersome at times. When you remember where certain things are located they go and move things around. There's also a few language problem but always a great store to shop at.

After many months trying to get Walmart to move my pictures from old site to new site I am unbelievably upset. This is what the site says: “All of the photos in your Walmart.com/photo account have been moved to the new site.” But after months of trying to find them, many phone calls, being left on line for an hour at a time I have been told they did not merge. I had thousands of memories stored with them, many years of photos.

I normally do not grocery shop at Walmart because of crowds, however, I learned about their online shopping experience. My daughter-in-law and I just go to their website, click on the items we want in our shopping cart, schedule a time to pick up and then arrive. Associates have been wonderfully helpful, even loading the groceries in our trunk. We will definitely keep on using this opportunity again and again!

Great place to shop. Employees no help. Prices are going up as if you're at a pet store which is entirely too much. If it's good for your dog it's too expensive. If you can afford it then it makes your pet sick. I love Wal-Mart and a couple of pet stores but if the item is healthy and good for your pet they put the price high so it's out of reach, and the cheap stuff makes them sick. You get absolutely no assistance from employees, and why is it when you are lucky enough to get a coupon then you have to use it on the largest package or you must buy 2 to 3 of the same item which results in getting 1 or 2 dollars off $25 which is not a great savings?

The best thing about a Walmart Supercenter is the price of everything. The worst thing about Walmart is their lack of Open Registers. Their Holiday Helper project at most stores is not implemented as planned. At most stores they are at the front of the store and talking to friends and relatives or reading instead of in the Toy Aisle where assistance is really needed.

The produce will spoil in two days and I do not buy any meat at all. If you buy any canned good it would best serve you to check the expiration date. Everything else in the store is made in China therefore you wind up having to take the product back because it does not work properly. Everything is very cheaply made so expect whatever you buy to either not work or will tear up in a week or two. I had never shopped at WalMart before moving to a very small town in northern Georgia so I had no idea what to expect. Unfortunately we have no other department stores and only one other grocery store where I would consider buying food. If I didn't have to shop at WalMart, I would never buy anything from them.

The reason for my visit every two weeks to this particular store is I have a great variety of products and do not have to be doing more stops to complete my shopping list. This to me is the single most important. Time is money and time to waste is not on my list.

At most of the stores they are really quite busy; however, I find that the workers are ready to help out and I am able to find things much quicker. I do however continue to compare prices between bulked and packaged.

The last few months they seem to be bringing in what may be their own brands and taking away brands of products I used to only find at Walmart. Just one example is coffee. I use a Keurig and the brands they are stocking aren't what I used to enjoy.

I love the fair prices at Walmart and that is why I go there. However, I wish that the checkout girls would be nicer. Some are very nice, but there are others who won't say hello or thank you. Also, the store could be cleaner.

They allow their employees to gossip about their customers. They are not pleasant people most of the time and act like it's terrible if you ask for their help. But that is their job. If they can't do their job with a pleasant attitude, they should not work with the public!

No need repeating what others have already said about the conditions that the live (or not) fish at Walmart live in. I'm not even sure how this is legal. Why would fish not apply under animal abuse protection laws? Who draws the line as to where one oxygen breathing creatures lives matter vs others don't? I suggest, to those whom this concerns, simply write Walmart a legit email, explaining why you will no longer be shopping there. Sure some purchases may not be as convenient as a result but if you can't make that small, trivial sacrifice, then you may need to ask yourself does this really matter to you... and from this point forward, I too will follow this advice and will not longer be shopping there. Or if I do go in there, I vow to walk 1st to the fish section, I will personally remove and dispose of dead fish. If I feel they need food, I will open a jar and feed them. If bettas need water, I will add some.

The shelves are always in a mess. Many products are not marked properly. A lot of the produce seems stale and old. The majority of store employees are just not helpful! Aside from the fact that there is not enough handicap parking, cars do not stop when you are in the crosswalk area. The store just seems dirty and I have stopped shopping there because I don't think they have enough security. I see people walking around the store feeding their kids with things they have taken from the shelves and then discard the partially eaten package back on the shelf. The whole store is just getting gross!

Kroger & Wal-Mart both have very good products, good supply of Meats & Produce, good prices, and have very fast checkout lanes. If I can't get what I want at one I go to the other. I would recommend both stores to everyone.

I have been shopping at Walmart for many years. They have almost anything you need in the stores and from food to auto parts, toys, clothes. You need it they have it. Except for plastic bags for your carrying out groceries and products in. THANKS WALMART.

I find that most of their house brand products are equal in quality to name brands but cost 1/2 the price. The bakery does not come close to that of another major grocery store. The store is usually well stocked but the store doesn't have the extensive fresh vegetable selection that it could have.

Would like sales without coupons instead of keeping up with sales from other stores. I do like the variety of items so I only have to go to one store but a butcher in the store would be helpful and possibly have better cuts of meat.

I went to Walmart to get some propane bottles. I went through the garden center and was greeted by the custodian and then I went to electronics, cashed out and walk back through the lawn and garden and I was greeted by the custodian again. I told him have a nice day and I walked out. I had a good experience.

Walmart is raising prices, so much so that I go to Publix because things are cheaper there. They have limited choices and I can't find what I want because of lack of variety. Also I go to Aldi which has much much cheaper food.

It's been three weeks and my order is still waiting for processing at the store. I order from Walmart.com a Christmas gift for my niece on 11/30/2016 and selected store pickup. Tracking reports it shipped on 12/02/2016, made a few stops, and arrived at the store on 12/12/2016 and was waiting for processing at the store. I thought, "Great I have my niece's (coming cross country) Christmas gift".

Walmart Supercenter gives me the best selection and quality of products. Granted they are not perfect. No one is, but the Supercenter can give this seventy year old woman a one stop shopping experience. I would say that we spend five hundred to one-thousand dollars a month or more. The pricing is great and I can get things for my dogs as well as my daughters and me. I still shop at other stores, but my first choice is Walmart Supercenter, always!

The customer service is only what you seek out and the check-out clerks. Want paint shaken, watch battery, fabric cut -- go looking for help and good luck if you're in a hurry. Women's clothes are mostly "loud" ugly patterns/prints and fads and either way too clingy or sloppy hanging fabrics, especially knits -- not much at all in the "classic" style pantsuit office work variety clothes. Seem to sell only the brand of canned veggie of each item with which they can make the most profit -- icky "seasoned" only beans or greens are all but inedible rather than selling "fat back", the original southern seasoning. Fresh bread usually isn't fresh to anywhere near the date on the package -- usually tastes off within 24 hours if not right away. Seem to have a great fondness for "disposable" (easily breakable -- not intended to be disposable) made in china children's toys and kitchen items alike.

My sister who is a professor says she shop at Walmart now, and they have improved. I stopped shopping because of the service and poor product selection, but the selections have improved a great deal since 10 years ago, so I started shopping there again 3 months ago. This consumer was really surprised with the change in quality and service. The first product I choose was the Clavita Pasta and comparing prices in the local area to Walmart's price was almost unbelievable. In fact with my diet change, I was able to find almost everything in one place. I decided to return back to school, although I have retired. Also I babysit my 3 year old grandson, so time is precious. Walmart saves me a lot of time regarding my studies and grandson. And when acquiring information about a product, I find the customer service excellent.

The personnel at Walmart usually do not know much about pet food, treats, and accessories unless they have the pets themselves. Has a great selection of pet foods and treats, toys and accessories, and prices are usually reasonable. I find that the pet dept at Walmart is actually fun for me. I find the usual food I feed along with lots of different kinds of treats and toys. They also have wormers, grooming accessories, collars, leashes, harness, etc., just about anything you could need at reasonable prices.

You can rarely find someone to ask questions. They are regularly out of stock on my regular purchases. They need more organic products. They move stock on the shelves around and I find myself searching for things.

I shop at the Wal-Mart in Devine, TX. It's a nice new store which has a pharmacy, Subway, Automotive, bakery and garden center. The staff is extra friendly and helpful. The bathrooms are always clean and the lines aren't long, so shopping time is less time consuming. Management is always available and the money center and customer service desk is never backed up or overcrowded. They are open until 12 a.m. and have recently added a Murphy's for even more convenience. I do highly recommend stopping by our local Wal-Mart in Devine. Pretty sure you'll be greeted with down home, southern hospitality, making your Wal-Mart shopping experience like it should be.

I can't walk very well and I have a hard time getting a scooter. If I don't go at the right time they are all out. The people in the Deli and Bakery are very friendly and are very helpful, but there are not very many people working in the grocery part. If you would have to ask a question you have to hunt all over to find someone to talk to! They never have enough cashiers working and the lines are too long. Their products are also not as fresh as they should be for the price. I want to go to another store but my husband is satisfied!

I like most of the prices. The variety for could be a lot better. Customer service is always an issue due to not having enough registers open, and long lines made it very difficult to deal with. Overall savings is good. The registers should know when there are rollbacks are on the products, so you don't get charged the wrong amount, and end up in the return line just because they did not charge the correct price.

A lot of old people go to this store, but everything is geared to the young. I love to shop there but I can't unless someone goes with me. They put a lot of stuff on top shelves that we can't reach. And there is nowhere for us to sit and rest while we shop. I don't use their scooters because there never is one, all used by people that could walk around. In fact, I have seen a lot of heavy people use them and then stop and stand up on them.

I was fired over 1/2 day off too much which was never warned at all about my attendance. I thought so many days for 90 days, not 6 months and was never warned or talked to by management at all over anything. I am so upset over all this.

On 12/24/16 my husband went to Walmart to buy a Beats audio headphones for my son's Christmas present. We were excited about the gift and I just wrapped fast so my kids cannot see me of course. The problem was on 12/25/16 when my kids woke up to check what was under the Christmas tree, they start opening their presents and he was so excited 'cause he got a Beats and he start opening the box and, Oh surprise, the box was empty. YES EMPTY, no headphones inside, no wires, no nothing. Walmart sold us a really expensive empty box. (If you have Beats, you know an empty box is also heavy). After that my husband and my son went to Walmart on 12/25 but store was close.

I called on 12/17 to file a claim on a Shark vacuum. I was well within the warranty time limits so they started a claim and told me they would send a shipping label. During the conversation with Dennis I explained that we no longer had the box since a year plus had gone by. He said to go get a box after receiving the label and ship it to the service center. He offered text messages to track the progress. I received a text on 12/17 stating they were sending a box and a pre-paid shipping label. However when no box arrived I called back and again spoke with Dennis who was surprised I received that message and stated that he would make sure a box was sent. No box. Called back again. Now they state that they will not send boxes for anything except TV or computers. So now 11 days later I am still no closer to having a vacuum that works with no solution in sight.

First of all when I go shopping I hate standing in line or looking around for shopping Carts. But this time never change. Don't go to this store at 3:00 and after cause you'll stand in line for A long time. I love shopping there but now I go at 6:00 am so I can find everything and the people don't have anything thrown in on the floor or different places. But need go there at 3 cause you'll be home like a hour later. Thank you.

I don't feel like Walmart values me as a customer. I only shop there because it is more convenient than other locations. I hate that they stop people at the door to review their receipts. And I hate that they only do this in store in low-income areas of town.

The manager is lazy and is never there. The store is out of several item every day. They may have an item one week and never have it again. I bought a Murray mower and used it 3 times and it wouldn't start. I had the receipt and would not give me a refund.

For the most part, WalMart's prices are right up there with the others. There is no significant savings. Some items are even priced higher than the local stores. The choice of items are fairly well stocked but if you have trouble locating an item, you'll have less luck finding an employee to help you. If you do, then their attitude is usually as if you are really putting them in a bind. We do the bulk of our shopping elsewhere because we are on a fixed income and we have to make our money stretch.

The betas are kept wrong and they are tucked back away from lights in the shelves, and are not allowed to be in certain parts of the shelves. And I do not know about this specifically, but they may not be getting food and be neglected from food. This is at almost every Walmart I have been to also, except for maybe one in Idaho. And the fish in the tanks are so often dying or ill because they are not taken care of well enough and it's the same issue with the betas, I do not even know if the fish are being fed. This makes me sick to see especially being an avid pet lover. With the bad handling of the live animals, I do not think certain Walmarts deserve to even carry live animals. It makes me sick to a point where I do not even want to shop here anymore. I dislike Walmart as it is but this makes me so worried for the fish in the department.

I went to my local Walmart (#204) last night (12/28/16). Me and my brother decided we wanted to get some board games so he could play with my son, his nephew. Well my brother also wanted to get a video game out of electronics. We found a guy, ** was his name I believe. We asked him for some help and he came over and helped other people first. Strike one, not a big deal, but okay. Then he looked straight at us as we waited and walk away to talk to some of his friends while still looking and staring at me and my brother. Finally after 30 minutes of waiting I went and found another woman and asked if she could help us and she was right on it. She went and got the keys from the guy and he walked away. She got us the game we wanted and I asked if there was a manager I could speak to. She told me to go to the front and ask them to page a manager on duty. I went and did just that.

Knowledgeable and friendly staff. Customer service is always friendly and courteous. Love the long hours the store is open. Love shopping at Walmart pet store. Great selection of quality pet food and pet supplies all at great prices. Pet food is always fresh as they sell so much of it.

They never have a full stock on products. Many of the frozen vegetables that were on sale were empty. No employees stocking anything.

Customer service is non-existent, prices are way lower on Walmart.com. Never enough check-out lanes available. Items are always being moved around making for longer shopping trips. Many foods are past their date range.

I love shopping at Wal-Mart. They have the best customer service! They also have the best prices on their products as well as an awesome guarantee on any item that they sell. I love shopping at Wal-Mart!!

I prefer to shop at higher priced stores like Wegmans or Whole Foods, but convenience and economics force me to Walmart. Our local Supercenter usually has most of what I want at a reasonable price. They go thru waves of carrying organic products, which I really appreciate, but they also tend to discontinue them after a time. Our store is clean and well-lit, which I like. And lately the service has really amped up customer service with passing staff smiling and greeting you. This enhances my goodwill toward the store. They used to have problems with unstocked products (very irritating), but this seems to have improved in the last year. In summary, it's pretty much my go-to market, though I won't always admit that to my friends, based on its reputation of underpaying employees.

Tonight I went to one of your stores in Jasper GA and I had a item to price match from Walmart.com. The cashier was super friendly and said she would price match. She just needed approval so she called over whom I can assume was "Lead Cashier." Her name is Samantha. I showed her the item I wanted to price match and she looked at me and said "I’m not going to give this to you at this price." I informed her that I was just a other Wal-Mart and they priced matched for me. I even offered to show her the receipt. (I was in search of more than the last store had so I had driven to this location.)

I placed an order on 12/19/16 for Oscar de la Renta perfume. A little flag by it said "Get this order on or before 12/23/16." I clicked the flag and it would be here by that date if I used expedited delivery by FedEx. It was a Christmas present for my daughter. I was prepared to drive 100 miles one direction or 130 miles the other direction to find it. Looked on internet and it showed Walmart.com had it in stock. I paid for the perfume and expedited shipping to get it before Christmas as advertised. 12/23 came and no package. On 12/24 I start tracking and it showed that the order didn't go out until 12/22. Got on Walmart.com customer service, told them problem. The agent then tracked it and said sorry it would not be there until the 27th. They tried to push me off on marketplace or fragrance.com.

I have worked at Walmart for two years. I lost my job after 24 years and was desperate for work. This store is the poorest perform store in our region. I work in the parking lot as a cart pusher. The CSMs that oversee us do not care about anything as long as the job gets done. During Christmas season we would be overwhelmed and would constantly run out of carts. They wouldn't know it if they dropped out of the sky on on their heads. Forced to run GM and Grocery side by ourselves for 8 freaking hours running back and forth. This is not work, it is abuse.

I placed an order 3 weeks ago with the promise of delivering the item not later than December 23. On December 22; I received an email stating that my order was cancelled. I immediately contacted customer service and after all the turn arounds, lies and misleading information I was transferred to a "manager" that continued with lies promising an immediate reimbursement just by calling my banking institution and providing them with an "authorization code" to process; which of course turned out to be a lie. At this point the item is sold out everywhere else; and I have a feeling that they are going to steal my money. Stay away from this company!

On December 18th I ordered the toolkit. It was going to be a Christmas gift for my boyfriend. Delivery date December 21st. It didn't arrive. The next day I started a chat with Walmart online. It took 2 and a half hours. The first chat ended after about 30 minutes. They said that the package was lost. "Not to worry. You can just go to your local store and buy it again there and in 5 business days you'll get your refund." I am like, "Christmas is in 2 days. I don't have money to give you again for the same item I just paid for." "Oh well I have to transfer you."

I purchased a set of tires from Walmart Tuscaloosa off Skyland. That department is the slowest sorry group of people I ever encountered. They make you wait over 3 hours for services, my tires kept going down, they kept plugging then I purchased them in the first place because they were bad. Then I find out I got 3 tires that are the same and one different. Why wasn't I told that when the job was complete? The clerk let that slip months later. When I called the out line and still nothing is being done about the situation. I save my money and go to Sears.

Walmart is selling hacked Visa Gift Cards and they refuse to do anything about it. If you try to report the problem to Visa, you get a recording that tells you the balance on the card is zero and then they hang up on you.

Similar to another review, I purchased an item from Walmart that came from a third party. I was not shopping price, just availability. I was given a tracking number and delivery date and the item never arrived. Their vendor said I would get a refund in 48 hours. Walmart refunded the money to the gift cards that were already shredded so they then gave me credit on my walmart.com account, which I will never use again. Repeated calls to them, 2 hours on the phone at least, have left me without my refund. Here in rural Georgia, they have run many stores out of business so they are the only game in town. I suggest going to Amazon or any other retailer that has PEOPLE answering the phone, even if they are in Thailand or wherever.

My dad "tried" to send my a xmas gift, however, Walmart.com sent the completely wrong t.v; mistakes happen but it gets better, after my dad called to talk to them about the problem (THREE TIMES) the CSR said, "We will send a replacement by Thur, Fri and then Mon." Still no replacement (it's Wed). We have gotten wrong info and the run-around SO many times. It has just become weird! Still waiting... fingers crossed the real thing we ordered shows up by the new year!

Their products are good. The price is usually good. But when you need help you can never find anyone, and when you do they usually can't help you. And they do have about everything you need. When you need help you can never find it and when you do, they don't know what you're talking about or they tell you it's not their dept. They will have to get somebody else.

Purchased a photo blanket for my mom for Christmas with her deceased parents on it and it was suppose to say my dad & my mom instead it says my dad & my wow??? Really who would even print that or think I would want that on it??? So upsetting I contacted Walmart and Walmart said they could issue a refund within five days which would not be in time for Christmas and they couldn't remake it for Christmas. Walmart should honor it since I purchased through them. Just because they use third party for photo items is not my fault and they should have remade and put a rush on it but they didn't do anything. So disgusted with Walmart. Thanks for ruining a sentimental Christmas?

I ordered a trampoline on Walmart.com and their customer service is the rudest department, do NEVER buy a larger item on their website. I ordered a trampoline on the website to find out that in order for this trampoline to be complete you also have to order box 2 of 2. The customer service online rep couldn't confirm what I had ordered, the listing is very confusing and told me to contact the call center and ask for a supervisor. I spoke to Brandy (floor supervisor) who after placing me on hold for many times, confirmed that I would be receiving 2 boxes, a complete trampoline.

Walmart sucks for returns around Christmas time. Don't buy electronics on Black Friday or 15 days before Christmas because if there is something wrong with it they will refuse to help you. It is very disappointing. They only give you 15 days. It's bull crap. Walmart you suck.

This is a warning for the customers. Before you purchase items read the reviews they're very accurate. My experience with Walmart.com was atrocious. I ordered an item on 12/16/16 and it was suppose to be ready on the same date for in store pickup. I never received a courtesy email or call in regards to my item not being available on promised date. I called Walmart.com and the explanation I received was "when you order online it takes 4 hours for the store to process the order so by that time if they only have 2 in stock and someone comes in and take it the item becomes unavailable."

I order a item on 12/13 @ 825 pm. Received email item would be ready for pick up at 8 am 12/14. Have made three trips to store and haven't gotten item (today is 12/17 8pm). My son and I have been treated and talk to very rudely by the pickup depot and a store manager. I called their complaint dept. There was told, "Well maybe we are out of the item is the only thing I can tell you".

On Black Friday, I ordered 4 televisions from Walmart and received confirmation. Monday evening, I received 4 emails cancelling my television orders stating pricing error... after the Black Friday and cyber Monday sales were over. A few days later, I received another email saying I would receive a $25 gift card to restore my trust in Walmart. How is a $25 gift card supposed to make up for the 4 televisions I purchased? When I called Walmart to put in a complaint, Walmart just blamed their vendor instead of taking accountability for what was posted on their website. The customer service representative said I would be contacted with resolution by 12/12/2016 which never happened.

I have been working here for almost a year now. It's totally not bad but there is an age factor here. We were told that all cashiers would be cross trained for the customer service department but the only ones being trained is the younger ones under 30 years old. One person who started with me got a position for customer service without even apply for it. She is under 30 years old. All the CSM's are under 25 years old... They look out for the younger cashiers. The doors at this Peterborough store were broken and it -32 with the wind and this CSM made sure the younger ones switched from time to time where she left myself there for the whole 7 hour shift. So if you are over 40 watch working here. As for any promotion forget it.

I normally don't do layaway but a friend convinced me to do one so I did. When I went to pick up layaway all items that I put on register to be placed on layaway was in box but to find out after employee was making sure that one item hadn't been scanned by employee & I stay a hour away and had only taken about 10$ over what I needed for trip with me so I wouldn't spend extra money so I couldn't purchase other item. I will never do a layaway with Wal-Mart again. Not shopping there because manager attitude was horrible about situation.

I ordered a racetrack for my grandson at Walmart.com on December 8, 2016 to be picked up on the 9th at my local Walmart store. I received a text on the 9th that my order had been delayed and would be ready for pickup on the 15th. I checked my order status before going to the store to pick up my order on the 16th. Imagine my surprise when I logged in and found my order to be canceled. I contacted my local Walmart and was told they had received a shipment of the toys on the 15th and they were sold out but my ordered wasn't received.

Walmart Store #578. Where do I start? Like many I went on Black Friday to purchase some of their specials, unfortunately for me the item I wanted (27 piece Pioneer Woman Cookware) was already sold out. They said since this was a Black Friday blitz item that will NOT be restocked. Last week I was in my local Walmart with a hope I would stumble across one, and of course with no luck as I was told they were not restocked.

I waited until Black Friday to purchase a new mattress, the one I have is old and I wake up in more pain than when I went to sleep, regrettably after looking in stores and online I choose Walmart. The order has not been received after about a month. I called customer service multiple times only to find out that an order with a tracking # could not be tracked? Only that it was shipped, even worse since the item is no longer in stock they cannot ship a new order until it is restocked, but I would have to cancel the original order first, and worst of all I would have to pay whatever the price is set at? When it is, so I basically wasted 5-10 hours shopping/looking online, about the same speaking to customer service and one month waiting only to be in a worse situation than when I started since all the sales on Black Friday nationwide are over.

I worked at Wal-Mart for a month as a cashier, got all the points due to fault of management. I accidentally clocked myself out, spent thirty minutes trying to find a manager to fix it and he said he did yet he did not fix the point I got. I did not know until later. I asked personnel to fix it and she claimed I had more points to leaving work, three hours early on thanksgiving and I told her that was not right since that was my schedule time to leave yet she would not help me pull up the work sheet from them and claimed I came in three hours late and thirty minutes late one day. I told her I had mixed up the date on the thirty minute one and she laughed saying that that was not their problem and I demanded to know the three hour late one cause I have never been that late for a job in my life as a cashier in other stores.

I have worked for this company for 8 months now. I have seen over 250 people be fired for the wrong reasons. Been passed up for management several times by people that have only been there for 1 to 2 months, been verbally abused by csms and assaulted by customers! Been forced to work in a hostile work place!

After being in the store 2 hours, I was told they could not find all of my layaway. I didn't receive an apology until prompting at least 5 times. I had to come back to the store and I have been here for over an hour, still without my items. It is incredible that I am still waiting without any word on progress. Totally inconsiderate of my time and money. HORRIBLE STORE, HORRIBLE MANAGEMENT.

Recently I purchased online a drill replacement battery for a Christmas gift for my brother in law. I ordered it online from Walmart not realizing it wasn't coming from them. It came from a company called Alltrade Tools. The battery was delivered. When I opened the box, the battery inside was already open. It appeared like someone attempted to tape it closed, unsuccessfully it was falling out of the container. This is suppose to be a gift. Cannot give it looking like it's already been used. Called Walmart and was told not their problem. I have to return it to Alltrade.

I bought a Galaxy S4 for my girlfriend for her birthday. I also purchased the protection plan. I was assured that it covered all kinds of damage. After two months the screen quit working. I contacted the "care plan" and was told it had to be returned to Straight Talk. I contacted Straight Talk and was told that they don't take returns anymore that I had to return it to Wal-Mart. During this runaround the phone was left out and the screen was broken by one of our dogs. After calling the "care plan" back I was told that "the plan won't cover that". I am highly dissatisfied with my experience and the loss of well over two hundred dollars worth of products. The plan is a rip off as are the phones sold by straight talk. I will never buy either of these products again. And no packing slip was included with the product, imagine that!

Did online order, they lost it in shipping and gave me a runaround for two days telling me it's not their problem that should deal with their supplier. I paid them and they refuse to help me and telling me the company doesn't give a ** about online customers. Finally I got a refund, not present I needed for Christmas. All I wanted was a gift, took me over 10 hours on the phone not counting hold times and got hung up on two times and not called back.

On the date of November 4, I made a purchase of 2 iPhone 6S Plus by internet on Walmart and one of 2 cellphones have a camera failure. I already explained the problem through the site, but they do not even respond. According to Apple this phone already presented problems in the past and they had already made the exchange for the same problem, in other words, they sold me a cell phone with camera problem. I need them to change the device.

I purchased online at the S Belt Walmart in St. Joseph a Minnie Mouse roller skate doll. It said they had one left in stock so I bought it online at 7 am on 12/11. Then Walmart sends me an email saying my order was cancelled st 8 pm same day. Someone working there didn't take the item off the shelf. And I'm really upset and disappointed because this doll is hard to get around here. Now I have to try and find one online.

I'm new to working here at Walmart and I had always heard from friends or from previous workers that it's a horrible place to work and everyone working here told me not to apply because I would regret, and I absolutely do. I'm a cashier but when I began working I started as an unloader (hardest job to work for only 9 dollars an hour). So, I got transferred to cashier which I thought would be easier.

I ordered an item online with guaranteed delivery by 12/9/16. I got an email the night of 12/8/16 saying my item would be delivered on 12/12/16. As if that wasn't enough, when I contacted customer service via email, they replied that, essentially, I am SOL due to the holidays (two weeks out). This is just one more reason I HATE shopping Walmart.

I ordered a small dome grill online. When I opened the package it was all busted up. I was so upset because for whatever reason they do not sell grills in the store around November. I live in Florida, it's 90 outside in November. I got the money back with no problem but who in their right mind would even think it's ok to distribute something like this? Ugh!

I received the Xbox one S system and the 4K Ultra HD movie that was supposed to be with the bundle but the 40$ Walmart gift card included in the purchase online said shipped and will arrive between December 2nd and December 5th. Today being the 8th I call and ask about it and customer service told me that the 40$ gift card was only available in store with this bundle. I was dumbfounded by this because nowhere online on Cyber Monday when this deal was going on did it say anything like this. Also, why would it tell me the gift card was shipped? I went back and forth but the horrible customer service just kept saying the same thing over and over again.

I have never taken the time to review my online ordering experience. We all have little time but if I can save one person from the experience I had ordering a single LED Lg 4k Tv from Walmart its will be worth the time to write this review. I placed and order for a TV. I never arrived at my house. Over an hour on the phone with an overseas call center and hung up on once and put on hold for over 30 minutes. The TV order was cancelled with no reason and the call center Walmart uses is HORRIBLE. After hearing in broken English the order was cancelled with no email notification I was told Walmart would not honor the sales price...

I ordered a 55" TV on Cyber Monday and paid extra to have it shipped by a certain date. I received notification on the date I was supposed to receive the tv that it had just shipped. Contacted Walmart and they said it got shipped late and refunded the extra charge I paid for early delivery. After a week, the tracking notification still said only a label had been printed, but not received yet. Contacted Walmart again. They said the 55" tv was LOST... Then said they would not honor the price and said the only thing they would do was issue a refund. FAMILY CHRISTMAS PRESENT CANCELLED!!! Really a great thing to have to tell your kid!

I have read over 20 reviews and I wish I would read them before I ordered from Walmart online. I ordered a TV and went through the order process up to payment. Walmart took my money, sent an email that the product was being shipped and even states that delivery would take place on a specific date. All the while the product is on backorder, they can't tell me when they are to receive it and that all I have to do is wait. I told them that they already charged me and that the norm is to charge when the item shipped and they stated that it was only a hold on the card, which is a lie.

I brought a microwave on Dec. 3, 2016 from Walmart.com for $37.45 I went to the store and picked it up and on 12/06/2016. I took it back to the store because it sounded like it was going to explode. I was given a store credit in the amount of $21.40 because Walmart gave me a credit on my Visa card for $16.05 in an e-mail they neglected to tell me about which I found out about in the store after the customer service person gave me the number to call and ask why I was only being refunded this amount and not the total price paid.

I purchased an Acer laptop at Walmart store # 6153. The location is 1105 Research Center Atlanta, GA 30331. To start with the customer service at this store is horrible. However I purchased the Acer laptop with the understanding that the Acer laptop was new. That was not the case at all. I also purchased a Canon printer with the Acer laptop. The customer service clerk in the electronic department never mentioned the two could not be paired and that there was no way they would work together. The electronic clerk was not knowledgeable of the devices being sold out of the electronic department.

On October 29th I made the mistake of going to Walmart for snow tires. When I pulled in I had the trip set on my dash and had around 10,000 miles on my odometer. When I picked up my vehicle it had 14 376. The paper I was given stated 14878. The manager gave me a letter stating she would call Nissan to find out how to fix the issue and I would be called on Monday. Of course I was not called. After being given tired of waiting weeks I called and was told there was nothing that could be done. I emailed customer service and received no response. I went to Walmart to save a few dollars and they are causing me hundreds of dollars. I will never shop there again. I'd recommend not using Walmart for anything.

Slave Labor expected! I have worked many jobs but never one such as an overnight stocker at Walmart! They don't train you, put you out in the floor alone and expect you to do an enormous amount of work all for a whopping $9.50 hr. It is the hardest job I have ever worked for the least amount of money and absolutely -0- training. You can't ever find or get a straight answer about anything from any supervisor company related or otherwise. They require you to work holidays but you are not paid holiday pay. Benefits are not given to part-time employees and they hire you part time but work you full time. They are always telling the employees not to join a union which is totally unacceptable! If they were union we would make decent wages for the amount of work expected of "new employees."

I made an order for store pickup on the 24th of November which was suppose to arrive on the 30th but of course it never did. The order ended up coming on the 4th of December. I didn't complain. When I went to the store to pick it up, it was a tv stand that weighed 90lbs and was never asked for assistance to my vehicle. When I arrived home, I noticed that it was the wrong item they gave me. What I ordered was a tv stand that accommodates Tvs up to 70" and received one that accommodates tvs up to 52".

Last year I purchased a TV. When I was at the register the cashier asked me do I want the extended warranty. I wasn't gonna get it but the cashier seen my kids and use that as leverage. They mentioned being as tho I have kids I should get the protection plan - said It would cover everything from manufacturer problems to accidental damage. A few days ago my child made my TV fall. Remembering I had got the extended plan I called to get it fixed. After going thru the process I was told my TV can't be replaced over accidental damage. I was told when I first purchased it I should have been giving a packet that explain what is covered. I didn't receive that. I just got a receipt with a number to call to register my device. I feel like I was lied to make me spend more money. Be careful when buying from Walmart. They will lie to make you spend more.

Walmart online is getting worst than a swap meet, at least in Calexico. The last two times I ordered site to store I got an article completely different from what I ordered. What a loss of time: Ordered a sequin mermaid pillow, got a fake leather brown pillow. Got refund. Ordered Overwatch Original videogame (PS4), got some earphones. Two hours waiting for it, and the staff didnt found it. Supposed to get refund in my credit card. Not confirmed yet. I'm paying for something I want, not for a bet for whatever you want to give me. How unprofessional, awful experience, the worst quality and inventory control. What happened to the Walmart I used to know where the client was first? What a shame. What a FRAUD.

I placed an order with Walmart for $70 November 3, 2016 for various items including dressmaking shears. I received all the items except the shears. Walmart customer service advised me that I must contact the vendor, AMI Ventures, which I did. AMI Ventures is just a drop ship outfit in India who forwards their orders to drop ship companies. When I talked with the person there he told me they do not replace lost orders as they do not have access to the warehouses, nor do they refund. They only give tracking numbers. He then gave me a tracking number for USPS which shows the package was lost in Arizona and never even made it to California where I live.

Walmart.com allows you to order items online and have free shipping to your local Walmart store for pickup. I have had horrible experiences with this and will never do this again and warn all of you, online buyer beware. I made online order for a case of 20 of the same item through walmart.com. I selected to have it shipped to local Walmart store for pickup with free shipping and also know it won't be sitting on my porch all day for somebody to steal. BIG MISTAKE.

Because of a technical error on the walmart.com website, my order for Bvlgari Au The Blanc 2.5 oz. spray perfume does not show up. The 3rd party Marketplace partner is not identified on the form that came with the order either, and I cannot get a refund for the wrong item being sent to me because I cannot contact the partner. The item sent was Bvlgari Black Eau de Toilette 2.5 oz. cologne. I ordered 3 tubes of toothpaste & they also do not show up on my Walmart account.

I ordered a Hatchimal on 12/1 for $149.98, no tax no shipping charge. I received a confirmation email then received an email about six hours later, advising that my order was canceled. Hatchimal prices have increased on all other sites since yesterday and I am left with no Hatchimal (or shall I say my ten year old granddaughter is left with no Christmas present). I frequently order from Walmart. Walmart should honor the deal as it is not my fault they cannot manage their website. Was it simply false advertising so Walmart can tell Spin Master they are not price gouging? Please reference Spin Master's Twitter page in which they state they do not support price gouging and they are working with their authorized carriers to stop the gouging. I think it's a sham and Walmart should honor what they confirmed as a sale.

Gloves ordered through Walmart were actually sent by Ritz. Walmart all over their site says you can return items shipped to store for free. Unfortunately, I did not read fine print. Ritz not only does not give free returns. You cannot return to Walmart. And they charge a 30% restocking fee along with charging for cost of initial purchase. Walmart is never my go to store & they have just slipped down below the bottom. Be very careful when buying from their site. No phone number to contact.

It's finally Black Friday! The day of the bargain. I am shopping for a TV and I decided to see what Walmart was offering online. According to Walmart advertising "PRICES ARE CHANGING EVERY HOUR". They competing with all the big Stores. Nice concept if you know how to handle your traffic online and you have a great customer service Team working for you. Your team is not a solution solver. Very poor understanding of Customer service.

I'm going to out myself out here. I used to work for Walmart TLE also known as Auto Care Center. The technicians that work for Walmart are not certified at all. They are trained by the service manager or the ACCM how to do the job. They are not certified by the state or ASE certified. Their website says they are certified which is crap. They have been lying to everyone. While I worked there I had oil change done and they broke my skid plate underneath my car. The car was only a year old. I have seen this many times they get in a hurry and I had to fix it. Walmart does not belong in auto Care Center business. Please be aware of this. I recommend not to go there.

Order an iPad from Walmart.com, never got it. First they showed it was delivered. Never got it. Called up they said to give it a week. Done that, never got it. Called them back, got hung up on 8 times, got someone said to get a police report, got that called back. Then they said they could send me a tablet instead of the iPad. Told them if I wanted a tablet I would have ordered one. Then they offered me a refund. The problem is I can't get an iPad for what I paid for. That one it is a birthday present for my daughter. Her birthday was 3 weeks ago, ordered in plenty of time to get. Then Walmart said they would call back. That was 2 days ago. Still nothing. So now I have to spend all day on the phone again to get the run around. I should not have this much trouble to get an item I paid for. I did my job and paid for item. Walmart did not do their job. Never got anything for my trouble.

I am sorry that I cannot rate this lower than 1. My experience with Walmart.com has been one of the worst and most frustrating things in a long time. I tried to buy a Big Boss Instamop back in October. I was informed that the mop would be delivered between 10/27 and 11/2. They charged my credit card on 11/9. I checked my account and saw that the mop was shipped. It is now 12/1. I have tried repeatedly to get some help. I have sent emails to the supplier. I have called Walmart.com and was told I had to call the vendor. I called the vendor and was told I had to Walmart.com.

I purchased a Funai TV in 2013 on November 28th which was black Friday. I purchased this at Walmart In NH and today 12/1/2016 my tv is not working. The model number is LF320FX4F. I have tried unplugging it and waiting to see if it will work and I got nothing. There is a red light on in the front of the screen and when I try turning the TV on it just flashes the logo and shuts off. All I have now is a black screen and TV that is not working. I would have at least expected to get a good ten years out of this but not 3 years and it dies on you. Please do something about this. I can't just go out and get a new television every three years or even once a year. I feel I was ripped off by Walmart and the manufacturer. I want my money back, or this TV fixed free of charge.

Stroudsburg WALMART. I was disgusted. Most of all the bread was expired!!! How can they not check if some of the food was expired. Absolutely somebody is not doing their job. This was surprising for me because I been going to Walmart for so long. If this place doesn't do their job checking the food I'm wondering maybe all Walmart is like that. I could've got sick!!! This is unsanitary. The health department need to check all Walmart!!! Very disappointing.

Buyer BEWARE.. So here is my story... I made a purchase online with Walmart. When the item came the box was damaged and the toy did not work. So I went to Walmart. It had only been a week since my package arrived. Stood in line for over 45 minutes to get to the service counter all to be told Walmart does not return online items. You now must read the fine print of anything you order from them because they will not return it... And to make matters worse they give you a service number to call supposedly to print out a return label.

I requested info from Walmart.com on my order. One week and still not processed! I asked in many different ways to help the lady understand what I needed answers on. She read a script and continued to read the same thing over and over! This went on and on. She refused to answer my questions. I asked to speak to a supervisor. I asked over 22 times!!! She continued to read the same script. She refused to say yes or no. 22 times to request a supervisor!!! Finally I get a supervisor on the phone. Before I can even speak, he reads line for line - the same script. Refused to even hear my concerns! Just kept reading the same thing over and over. This was on 11-29-16 last night. Walmart.com is the worst! I will shop other places now!

Horrible. Bought 36" television from Wal-Mart with extended warranty. When I called about the television not working properly they sent me a box to send back to have it repaired. Well did that. It came back worse after repair so called again. Going to send another box for repair after a week and a half. 10 days - no box. Called again wanting to speak to a supervisor. After an hour finally spoke. He said he would send me the money I paid for it but not the extended warranty fee I paid for. DO NOT BUY FROM WALMART.

Although both the ** and ** dolls are both sold out and I was unable to buy either one. I was very disgusted by the $40 price difference and the difference in the description of the 2 dolls wearing the same exact clothing with the same features... How sad! I will be sharing this information and my screen shot of this disgrace! Shame on you Walmart!!!

I placed an order that was to charge me $12.95. My credit card was charged $22.99!!! Then try to talk to customer service! That is not going to happen. They do not have time for customers! So now I am trying to cancel it so I can order it from some place that won't charge me double! Walmart has no time for customers!!!

I bought this TV after waiting 2 HOURS IN LINE at Walmart for Black Friday! Excited and ready to hang it up the next morning, opened the box and the entire SCREEN IS BROKEN - so disappointed!! Returned to local store where I bought it and manager(s) say "oh well nothing we can do. It's not a carried item, you can have a refund and spend more for a better one!" Really?! Called 800 # after a long convo. Was excited they may help me. NOPE! Another 20 min on phone with PHILIPS, warranty and purchased extended 3 yr warranty. NOPE WON'T COVER screen damaged! I am SO VERY VERY DISAPPOINTED. I store this store daily or more and this is how they're handling their products they sell! So sorry Walmart. This isn't good customer service or regard for those of us that spend our hard earned money at your stores! Honor your word/sales!! Treat people right and do what's right to us!!

I have a documented disability. I had an accident requiring medical attention. I knew I was REQUIRED to go into work FIRST so I didn't lose a point. I was not doing well nor performing well and chose to leave after working three hours - as suggested. I STILL am being written up and will lose a point. I immediately went to the doctor - got a note but it won't matter.

After comparing TV process from several sources I ordered from Walmart as they would have the tvs to me on Saturday - this is important as I do not want tv boxes on my front porch when I am not home. So - when I tracked the shipment I found it would not be received until the 29th - a business work day. When I 'chatted' with them to see if I could pick up the order they could not do so. I am now either going to have to take a day off work or have a friend house sit for me.

I have been trying to return a headboard I ordered online from Walmart.com. The store will not allow me to return it because they said it was shipped from HomeSquare. But I ordered it from Walmart. Before I ordered it I called the Germantown, MD store and I was told I could return it to the store. But now they are telling me it came from Cymax. Cymax wants to charge me a restocking fee of $134.59 and also pay to return the headboard and insure it. The headboard has not been used. It is new. I am willing to bring it back to the store or to a UPS or FedEx facility to return it but I'm not paying to ship it and I'm not paying a restocking fee. I have called customer service four times and they just keep giving me a runaround saying they will talk to Cymax and get back in touch with me. But again I ordered the headboard from Walmart not Cymax. I want a full refund on my credit card.

I started working at Wal-mart in June of 2016, as a Part-Time Maintenance Associate. During my stay I was made to work full-time hours (over 32 hours a week) while being paid and listed as a part time employee. I received only the barest minimum of training and was refused training on anything necessary for me to help customers.

Purchased a rolling sewing machine tote. Badly designed. Wanted to post a review on-line so other customers would not make the same mistake. Created an account and typed in review. Gave it one star. Was required to create an on-line ID. Tried several things. Said too long. Finally got it down to 3 characters. Said it was too short, had to be 4 characters long. When I typed in 4 characters it said it was too long. Tried logging out and back in. I'm fairly 'web savvy' but after 20 minutes I finally gave up.

I purchased a Walmart Gift card and planned to use it on Black Friday of 2016. I ordered the card on a Tuesday and the numbers were compromised and a fake card used in Las Vegas Nevada for the exact amount the card was for? It appears someone in Walmart could be printing fake cards and using other people's numbers. What they purchased was not on there so that is shady. I called Walmart customer service and explained the situation. 3 different departments gave me the run around and basically told me once the card left the warehouse it was on me even though I proved to them that the card was in my possession and never used in Las Vegas Nevada. The fact Walmart cannot even stand behind their brand is very sad. They just lose a customer and this is not the only place I will be placing this complaint.

I am so tired of Walmart ads advertising one thing and that's not even the item on sale! The Black Friday sales paper has Mossy Oak and Real Tree hoodies advertised for $10. The hoodies that are pictured with the ad are not the $10 hoodies, the hoodies pictured are $25. That's a BIG difference!!! I got to Walmart early Thanksgiving evening, at 6 went straight to the hoodies. I wanted to make sure I got the right ones. So when a employee came by the isle, I asked which hoodies are the $10 one's. He showed me. The ones he showed me were the same ones advertised in the paper. I stood in line forever, to finally check out and see that the shirts I had were $24.88!!! They were the exact same shirt that was in the ad, one of them was even the same color as the one in the ad. But of course they were not the right ones, the tag on the shirts had the same thing that the ad had advertised. I did not buy them.

I ordered a camera from Wal-Mart, which came from a different company. I paid $9 for shipping for the thing which I feel is high. Shipping seemed like it took forever to get here. I used it a couple times, and first thought was how cheap this is. The thing quit working after a couple uses. The screen goes all weird and fades in & out. The door is about cheaply made. The program that comes with it to crop photos is also junk and hard to use, I had to go back to my old crop program. I can't return the item to Wal-Mart since this other company sent it to me. I can't get a hold of anyone. I even wrote the BBB about it and have not heard a word. For the Near $30 or $35 I spent on this thing, I could have invested that in a good camera instead of a camera that I got to use 2 times and now sits here collecting dust and taking up space. Maybe I should plant it out back in my yard next to all the Beta's I buy from this store that keep dying.