Wal-Mart Reviews

Beware when using online ordering! Merchandise order online is not necessarily sold by Walmart. If you have a problem with an order that is fulfilled by another vendor, Walmart will not help you resolve the problem. I ordered tires and the order was to be filled by Carshoez. Walmart charged my card, but after 10 days Carshoez still had not shipped my order.

I went online to Walmart to purchase a sewing machine Order ** under their sponsored products with rollbacks. This machine was advertised for a rollback of 61.97 from 199.97 to 138.00, so I clicked on the advertisement and it went to the machine and said two day shipping. I went to check out and it rang up 199.97. I then went into a chat with Walmart personal and she advised me she could not see it and could not adjust the price. I left her know I was going to report this as false advertisement, she referred me to call customer service and they were going to help me. I called customer service and the same run around, they could not help. I sent an email with the picture of the item advertised, they still could only offer the sewing machine at 20% off, which is 159.98.

I was a big fan of buying most of my groceries on walmart.com, since my closest Walmart is close to an hour away. But just in the last couple of weeks, prices have been raised astronomically. Now they're much more expensive than target.com. But the strange thing is that the prices for their Walmart store have remained the same. Not sure why walmart.com would ruin a perfectly good thing... I won't be shopping on the site anymore, since the whole reason to buy from them are their low prices.

The Mattoon Illinois Walmart is now mostly self-checkout which is no problem for me but this is the second time we got harassed by a worker circling us and checking our cart but would not do that to no other person around them. Sunday October 8th was a bad day. She came, checked our cart, I told her we weren't stealing and she got very bad attitude with me and stood there and watched us until we left. This happened late afternoon - talking to the manager supervisors whatever at that Walmart is useless. They seem to be in favor of their employees - but I will not be going to that Walmart no more.

I love everything about the Walmart. I drive out of my way to go to. But today I got fresh fruit. Mind you it says fresh fruit best if used by 10:15. Today is the 9th. I opened it and the first thing on top is a grape covered in mold. Can you even return stuff like this? Anyhow I'm just disappointed because I so wanted fruit for dinner???

My daughter was just detained by loss prevention at the Wal-Mart in Covington, Louisiana. She went through the self checkout and purchased two full bags of items: However a small $5.98 bottle of haircare products had gotten wedged under her large handbag and was overlooked. As she was exiting the first set of glass doors, a loss prevention associate stopped her, went through her purchases and pointed out the hair product: My daughter's immediate response was to apologize and offer to pay for the item which she honestly missed (she is somewhat of an airhead). Instead, the loss prevention guy demanded to look through her bag, but before doing so drag her to the back of the store to his office: He said he wanted to make sure she didn't have any weapons in it? There, she said he unceremoniously dumped her purse and interrogated her about half the contents.

BEWARE! When shopping online at Walmart's website. A lot of the merchandise listed is being sold from another seller and when you have a complaint, Walmart will not back you up when dealing with these people. Think some of them are operating out of their garage. What you buy at Walmart is not always sold by Walmart. It's just being sold by someone else on Walmart's site. Not my idea of good business!! I ordered what I thought was a pound and a half of Miracle Gro for $9.29 which is about the same price I would of paid at the Walmart store. I was sent 8 oz.

Bought 3 items second week of Sept on the Walmart app. Went to repurchase today... 3 wks later, and 2 items have more than doubled in price and one's price went up more than normal. Item 1 was Cajon boiled peanuts originally bought for $1.97 and now are $4.08, 2nd item Planters sea salt and wasabi originally bought for $1.49 and now are $3.68, and the 3rd item was Skyline Chili originally $2.98 and now $3.83. Nothing was on sale or purchased with coupons or discounts. This is outrageous and horrendous over a 3-wk period.

I'm not sure what delivery service Walmart uses, but it is awful. I ordered liquid laundry detergent and fabric softener and the box that showed up on my porch was SOAKED (see photos). One bottle was almost completely empty. The delivery van was leaving as I got to the porch, so they literally carried and dropped off what they knew to be a defective product. It might also explain why they were in such a hurry that they almost ran my husband, son, and dogs over on their way out. I'm sorry I didn't get the license plate or their names.

Made a list on Walmart.com for grocery pickup, I checked out and made a payment. My payment went through and was charged for the full for my groceries. However, no order went through for some reason. So I called Walmart to see what's going on, they told me they can see the payment but can't see my order so they can't place the order or put it through to the Walmart pickup location I had requested. After 45 minutes and 3 different representatives they gave me absolutely no solution. So now I'm charged almost $200 with no grocery order. It's a joke, absolutely ridiculous! Took the time out to make the list for no reason, now I have to disputed the charge with my credit card company. Never again, stay away, use Kroger ClickList they are much better and their services are better!

BADLY DENTED CANS. I ordered Armour Chili from Walmart.com. All the 19 cans of chili were badly dented. It appears they shipped me their "already" dented cans. They came in 2 different boxes. One box was OK. The other box was open & too big for the contents. I would have kept them because the stores don't carry Armour Chili, but these cans were so BADLY DENTED I returned to the store for a refund.

Made the mistake of ordering a mattress from Wal-Mart. Got a queen bed and when it arrived box says queen but the mattress was the same size as my full. Figured since it was compressed maybe it needed time to get to its original size but nope. It was a full size bed. That doesn't help me. Called to see if I could return in store and they said they do not accept mattress returns. I called customer service. They said in order to return I need to get it back in a box. I'm 9 months pregnant. I cannot and even if I could I don't have anything to compress the mattress how it was when I received it! Buying or renting materials needed to will cause me to spend about half if not more what I spent getting the mattress. Thanks for wasting my time and money. Never ordering from Wal-Mart online again.

I had purchased the "3" year protection plan for a Vizio 70" TV on October 18, 2013. In the service contract it states that this coverage begins on the first day of the end of the manufacturer's warranty expiration. I thought that meant that I was extending the warranty and the employee who sold the plan agreed it begins after the manufactured warranty expired. Well apparently this isn't the case. My TV failed and I called Walmart because I knew I had purchased the extended warranty. Walmart stated their protection plan starts immediately the day of purchase with their so-called "Surge Protection" clause. When I contacted Vizio they stated that's not true they have to cover the first year.

Ordered $200.00 vacuum cleaner. Very slow en route and tracking stagnant. Finally reached someone to investigate its whereabouts. Rep said it was delivered to store 6 days ago but never checked in. Tea cling states it is in the next state over. Now I'm told "Oh well, we'll just refund your money. You'll have it in 3-5 days." I asked for a refund + gift card for my trouble. They said no. Never again Walmart.com!!! Target's prices are dropping and service is improving.

I had placed a patio swing in my cart at the price of $57.14. Even took a screenshot of this price. While I was shopping for other items Walmart changed to price to $129.87. I called customer service and told them I had a screenshot of the lower price that I placed in my cart and was told that it was a pricing error and would now match that price. Needless to say I deleted everything in my cart and took my business elsewhere.

I used to buy a lot of grocery items on Walmart.com taking advantage of their free 2 day shipping. Their prices were the same as their store prices. It was quite convenient since I am disabled. Shortly after Hurricane Irma, I went to place my usual online order... boy was I surprised to find that they have raised their prices substantially. I don't mean a few cents... most items were doubled or more in price! Why?

Check your orders and see if there's a pkg going to... Cesar **. That address is a shipping agent. I called them (305) 592-0839 and found out there's several Walmart pkgs there but Cesar hasn't paid his acc so they closed it and would return all pkgs to Walmart. The pkgs I was scammed for arrive Sep 26th so I know a hack has happened. I called Walmart within 5 min of an email order notification and they stopped 1 order but forgot the other. This morning walmart charged me $54. I have been told "cancel your bank card." I am arguing they didn't hack my bank card, they hacked you and you're covering up. My bank card is OK. I got through to a supervisor who now says they will escalate this and I will hear back Mon. What a joke. Cancel your online shopping. No more walmart for me.

First and foremost, I am a disabled customer who called prior to going into the actual location to cash a check. According to the Walmart Policy, clearly stated on their FAQs sheet on their website via help and answers, it states you can cash check up to $5,000 for only a fee of $6. This is very fair and reasonable. Once I get there, the first employee working at the check cashing lane says they can only cash $1,500. I found this to be incorrect and requested another employee; such as a manager, come speak to me since I called before I got there, and their website clearly states they do up to $5,000. Manager took his sweet time to eventually come out and say for me to cash my check, it needs to have my address on the check.

I DO NOT RECOMMEND USING WALMART'S ONLINE ORDERING! They take payment directly from your bank prior to processing your order or doing any work! This is what happened to me. A week after placing the order, the order was not processed nor had they returned my money. I was to go to the store for pickup and was never notified. THIS WAS NOT A DELIVERY ORDER! I feel this is a bad way to do business. I do not believe in getting paid upfront for services not rendered! I will not utilize their online ordering service again.

I've dealt with Walmart for several years, never had to complain until I moved from West Virginia to Maryland. I bought an electric drill for $72.00 from Kmart and returned it. It wasn't removed from my bill but added to the following months bill. I had all my receipts to prove it. I pay every first or third of the month. Four months ago I called and told them not to let my bill go above $250.00. Their manager they gave me over the phone said okay. But ever since then it goes above the $250.00. Also one manager will tell me something different from another manager the same day. Until Walmart can get employees that know how to do math correct, I'll have to stop dealing with Walmart unless it's in person. Also when you ask to speak to a manager, I think they just hand the phone to another employee. I've had to call 4 times counting August and September to no satisfaction.

When ordering from Walmart.com expected to be dealing with Walmart, so if there was an issue assumed I could go into the store. Bought two nanny cams, could not get them to work even had a "techie" look at it. Tried to return. Found out store does not stand behind ANYTHING purchased on company website. Return policy would not show up even after story told ** where to find it. After hours of researching found out it was actually from Korean company and have been getting the email run around for weeks... Figure it will be a $100 lesson of not buying on Walmart.com.

I ordered a king size mattress more than a week so. They said it would be here this week. The money for it disappeared from my account immediately, but the order was cancelled because of their "computer glitch". Their response was that the system may resend it or may finish the cancellation. No way to know. Their suggestion was that I buy another one ($250 ea) and hope one gets here. Instead, I insisted on a 20% discount, and free expedited shipping on the replacement order If this one gets cancelled. Their customer service reps are clueless about the computer processes and they have no power on their own to resolve - actually resolve - an issue. They are well versed in excuses about why you should just suck it up when they screw up and even have suggestions on how YOU can fix the screw up, but very little control over fixing anything. Just a "wait and see" approach.

On 09/01/2017 we ordered a $379.19 50" television (including tax and warranty) due 09/09 8/17. On 09/08/2017 we had not received TV. We called and were told that it would be ready for pickup at 6 pm. On 09/09/2017 no TV. Searched tracking and TV is in Utah. Several calls and trips into the store. On 09/10/2017 Called 800 - order is lost. Went into store, Asst. Mgr. offers floor TV model at a close price, not exact. Problem... We have to wait 7-10 days to be refunded for online purchase and pay another $380. 00 +/- out of pocket. 09/10/2017 Spoke with Supervisor at Walmart.com. He will re-order TV at 10% savings - due 09/18/2017. 09/18/2017 pm. No TV. No email.

I went into the store today to purchase some items and to return an item. I first went to the customer service booth to return something that was a gift so I didn't have a receipt. I guess they couldn't return it at first because of the price. It was only $15. So the associate manager comes over to ask what's going on and we tell them. She takes me to another person to help me and the girl was new because she had to walk her through the steps as she is talking to them. She's not looking at me directly but referring to me saying that, “Now that these are returned without a receipt it's trash and the store loses money now.” She continues to tell the girl that people come in and steal things all the time to get cash back and the store loses out money. She was absolutely rude. Wouldn't even look at me but was referring to me calling me a thief.

I had stopped at the Wal-Mart on Floyd Blvd, Sioux City, IA to purchase a few items. On my way home as I placed my items on the counter to scan myself out as I was at the self-check. This rude little disrespectful poor excuse for a Customer Service Manager literally steps right next to me literally almost on top of me and watches me scan my items and bag them. As I am getting ready to run my card to pay for the items she literally starts to look into my bags. I asked her if there was a problem and she responds, "Just checking to see that you didn't miss anything." Really? How pathetic are you idiots that you can't have enough people running the registers but have no problem employing them to basically just stand at the self-checkout accusing people of trying to bag unscanned items. Wal Mart is basically one of the poorest excuses for a place to shop anymore. I will not be shopping at this Wal Mart ever again.

Last month I ordered from Walmart and they shipped 20 items to me in SIX boxes. Five boxes contained single items! I talked with a rep online and complained about this and he gave me the runaround. I placed an order recently and so far I've received three emails from them saying they shipped my item(s). Yes, so far that's three boxes, each box containing two items and one box containing one item and the order is for 21 items. They need to get a better system because this is ridiculous! I am going to stop ordering from them if they don't stop shipping so many boxes. No other company does this and I've ordered from Amazon, Target, and other companies.

Wife and I are older and no longer drive, Walmart.Com is a life saver, they deliver food and other items to our door at competitive prices. However a problem has began, outside source vendors are beginning to take advantage of Walmart's good reputation for satisfaction and creating a "dumping ground" for slow moving and even defective merchandise. Thank you Walmart for making our lives easier but please take measures to assure that all your guest vendors hold the same high standards on customer satisfaction and ease of returning defective merchandise.

receive the item, then after showing them that on their site that it said that I had returned the item, I was told that yet I still did not return it.

Elementary schools all rely on computers at home that kids can use. Crap. Total crap. Kids should not be glued to these things. Anyway my dad has a Walmart credit card and though he's disabled and broke, he said he wouldn't take NO for an answer from me and would charge not 1 but 3 Chromebooks for my kids. He had called Fingerhut but they were out of them So he called me up and I ordered 3 to be picked up from a nearby Walmart with his credit card. The order processed and was cleared by the bank the CCD uses.

I bought a ps2 box set (3 games) and paid an extra $2 for some policy that I thought would guarantee a full return recently... When I took them back the manager treated me like I was a fool!! I was calm, but was already angry because of the long wait. I figured if I was nice, I just might get a refund since I explained what happened. No! That woman didn't seem to like me or my looks because she said, "No refund on open software." She acted like if it was coming out of her pocket!! I sent you people 2 e-mails yesterday and no response!!!

It's very simple. I bought an air mattress that will not stay inflated! I just want one that does what it's supposed to do! I was told it's seasonal... People buy these all year round, for guests in their home. This is what I bought mine for. I'm not shopping at Walmart any longer.

I was approved for a Walmart credit card a few years ago for $400. I always pay on time and pay extra. My credit limit even went up to 500. Well, my Credit Karma showed an alert that they had lowered my limit to 380. This greatly upsets me because for one, they did not give me any notice and two, I have always paid more than minimum balance and I even have paid extra payments. If this is how Walmart rewards their loyal card holders that make on time payments, then I will not be using the card nor shop there any longer. When I called and inquired about this the girl could care less and told me based on my credit history they lowered my limit. I said what credit history? I have always paid on time and paid extra. I was outraged. My credit cards have always given increases not decreases and because of this it lowered my credit score. I worked hard to get this balance down and now it is showing an available balance of 12.00.

About 2.5 weeks ago, I purchased a MTD Weed Whacker from my local Walmart. It seems easy to start, that's where it all stands! The line on the trimmer head is not very long. The motor revs at a higher speed than normal! I can go about a quarter way around my property, which is 50' X 100 Feet, before the line breaks! I have a battery powered Black and Decker weed whacker that can go all the way around! Why did I purchase a Gas powered weed whacker in the first place? I just thought that it would be easier to handle and to maintain!

I have herniated disc in my back and it's very painful for me to walk. I have to use the riding chairs. Every time I go to Walmart there are not enough chairs. I don't understand this. As much money as Wal-Mart is making why they can't keep more chairs for the disabled.

I ordered a shovel online for store pickup and never got an email that the shipment was ready for pickup. Tracking says it was delivered to store. Called the store, they couldn't find it. I waited for a few more days and called them up again, and still no word. Finally decided to call their customer service, who said that the product must have gotten lost. So a replacement was ordered. Not surprised that they lost the replacement as well. They are issuing a refund, but what a waste of time.

Customer service is terrible, and Walmart still has not resolved my issue I filed before about being treated unfairly, and rude customer service. I lost $450 cause of Walmart and they have done nothing for me yet! It's been almost 2 months now and nothing. Walmart has no concern about their loyal customers and the way they are treated at stores by employees. This is sad and unprofessional Walmart!! That's why Amazon's customer service is rated one of the best, cause they resolve your issue right away, and go above and beyond to make sure that doesn't happen again, and really treat you like a valued customer!! Walmart lacks all of this and more!! You just lost a loyal customer Walmart!!

I was checking out at self checkout. I was purchasing an ice bucket, and had been painfully accurate in checking the CPM (cost per measure) of the item, and the code. All info said the item was 7.97. At the checkout it rang up at 14.75. I called the cashier over, and explained the error. She credited the item back, and walked away. I am sure all customers are mischarged every day, that is why the items no longer have pricing on most of them. Beware of Walmart mischarging, especially at the one in Milford Connecticut.

When purchasing an electronic device from Walmart.com wouldn't you assume it was coming from Walmart and if there were problems with it you could return it to Walmart. Be aware that that is not always the case. I purchased a Leapfrog Lead Pad and did not realize it was coming from a third party (AV Electronic Solutions). The package arrived without a packing slip and it was used; there was no instructions in the box and the accessories were not properly packed. So I began my efforts to get a new and unused one. I went back and read the small print on the order. For all problems, exchanges and returns I was directed to the third party. The third party's, AV Electronic Solutions, phone number lead me to a voice mailbox that was full. I contacted Walmart.com and was told I would get a call back within 2 days from the vendor.

A couple days ago I ordered a short sleeve and a long sleeve shirt from Walmart online. The sizes were XL on both items. Not many days later I received the items with no labels, no price tag and 3 sizes smaller than needed. I tried to return them at the store and I was told that these items are not returnable to Walmart at the store, only to the third party merchant because Walmart doesn't have these items in stock, they are coming from a third party from Indonesia. Walmart does not have a note about this on the website, so there is no way that I could know this. One item was $11.95 and the other one cost me $12.95. What will I do with these items? No idea. Never buy anything online from Walmart anymore. I kept the toilet paper and duffle bag ordered in the same time, but the 2 shirts are useless. There was no receipt in the package.

I bought a computer keyboard ($20) and while exiting, the sensor buzzed due to my cell phone. He told me to open up the box and I told him he could do it. It's sensitive, and I can't and I told him to do it. He did and saw the receipt. I told him not to remove the receipt and just look at it. I told him he made me feel like a criminal and he said you shouldn't, as there are many petty thefts. I told him I'd never go to another Walmart again. Walmart treats customers like criminals and this needs to stop now.

I ordered online for pickup in the store a set of square, everyday dishes, 12 each of the salad and dinner plates. Half of my order was delivered last week, but was only going to be held for 7 days, so I had to drive down to the store to pick them up before Walmart returned them. Then I got a call yesterday saying that the remainder of my order was cancelled, but another piece of the set had arrived if I still wanted it. Then they said the 3rd part of the set was still on backorder. That means THREE trips to pick up a set of dishes? I will never use Walmart's in-store pick up "service" again. What a waste of time!!

When I need items like batteries, a can of vegetables, light bulbs, a pillow, a printer cable, a fan, a bottle of vitamins, or just about anything else that I might need, Walmart usually has it in stock at a local physical store. Even more substantial items like furniture, electronics, and appliances are available there as well. In my opinion, having a huge selection available for immediate pickup after a short drive is very convenient. If I buy from an online-only store, I always have to wait several days for delivery, I can't really see what I'm getting before buying it, I run the risk of getting counterfeit items, and items may be defective and/or even dangerous (e.g., I had a generic cable melt in my computer).

I first placed my order on August 1, 2017. Waited the estimated delivery time and then started making calls to find out where my order was. I was told there was an error in the system and they were working on it. So I waited another week then I get an email that my order was canceled. I call again to find out what was going on and was told the item was out of stock. I ask to speak to a supervisor and was told by her that the item WAS in stock. She told me I was able to put in another order and she assured me my order would be processed and shipped. So I placed my second order on August 21, 2017 that was to be available for pickup on August 25, 2017.

I am always glad when I am at Walmart. I get the customer service, product variety, & prices that are very good. I always find the best values at the Walmart Superstore near me.

Received my ordered today from Walmart with delivery from FedEx. The item was a comforter and instead of being shipped in a secure box, a bag was used. The bag had been damaged, the comforter was ripped and the stuffing from inside the comforter was hanging out the bag. I called Walmart (the first time) and a replacement comforter was professed and a return label was sent to me via email. I was told that I would have to schedule a pick up time from fed ex. When I called FedEx, I was told that I did not have the correct label and I would have to contact Walmart again. This was only after I had been on the phone with them for 25 minutes trying to resolve the issue.

I've been shopping at Walmart Supercenters for groceries for years. It used to be a real good bargain and had a good overall selection. Now the Bananas are usually too ripe and if you want fresh produce that needs to stay cold such as vegetables, you only have a few things in small amounts to choose from. I use to also find the prices here much cheaper than at the other grocers but not anymore. Walmart quality has really gone down over the last approximately 5 yrs while the prices have risen. It is not unusual for me to go into the store and the shelves will be bare. I'm not against Walmart, it happens to be my source of grocery shopping for about 20 yrs now so I have seen the change first hand. I do not shop at other grocery stores to survey. I really wished Walmart would take PRIDE in its grocery department again.

I ordered 2 Michelin 145/45-17 tires and received Firestone 2 265/55-16 tires. I contacted the seller as Walmart said and I was told Walmart screwed up the coding on the net. I have sent 4 emails to Walmart and Custom Wheel Outlet ME. After 3 weeks still no help with getting the tires I ordered.

Never again will I order canned products from Walmart, online. They are not adequately protected, and 98% of them arrived dented. I have had to pack them up, haul them back to the store, stand in line at customer service, and go through the hassle of returning them--all, because Walmart could not take the time to protect the canned items during shipping. The packages arrive with the canned products literally thrown in and falling against each other during shipping. On my last shipment, there was shipping tape wrapped around the box, presumably by the shipper, because the box was falling apart, due to the loose items, inside, wrecking havoc on the box.

Ok so I place an order for just over $250. What does Walmart.com do? They place a hold on my card for the total amount of the transaction, then they charge EACH INDIVIDUAL ITEM AS THEY SHIP, WHICH WERE ALL SHIPPED SEPARATELY!!! This put my account into a negative balance, which caused me overdraft fees from another unrelated transaction. When I called, they explained that that's how they do it, and that once the last item from my order ships, the original charge/hold of the total amount will reverse and my money will be restored. HUH???!!!

Walmart Thacker Ave Covington - Purchased two tins sardines. Opened tin sardines in water, no water sardines. Appeared burnt, desiccated, dry, black looking. Brought tin back next day, told them of bad sardines. They did not even look at them and asked next day but these tins were still on shelves.

Ordered a battery and somehow city and zip code was wrong when shipped. I saw it on the email confirming shipment, but first the email is a DoNotReply address and when you send it to the vendor email, they do not respond. Sent several emails to Walmart and the vendor without response. Ignoring the customer is the worse thing they can do. A week and no reply! Be very careful when dealing with the Walmart online purchases. They are trying to be like Amazon, but Amazon has no worries with this type of service. Time to call my credit card company.

I have a 20 gallon tank. I only had 3 danios and 2 mystery snails so I decided to get 5 Glowlight Tetras and 3 Corydoras. Well, the person who got the fish out was unprofessional. Let the fish be out of the water for longer than needed, and was rough. Needless to say, 22 dollars down the drain. I'm never using them again. And they wouldn't even eat food! They probably have never seen food in their lives. Oh, and there were tons of dead fish that weren't cleaned out. Funny how my Danios are still thriving and alive and EIGHT fish from Walmart died in 1 day while my 5 from Petsmart are doing business as usual. Sad day for me and those fish!

I went to Walmart on Broad Street in Fuquay Varina NC last week to have tires I bought from them online - mounted and balanced. I had called them and they gave me a price for mounting and balancing. I got there and the service bay was relatively empty. They put my car in immediately. I waited two long hours for them to get done and then they gave me the service charge and it was 25% more than I was quoted on the phone... I pointed this out to the service manager and he said it was the new guy's fault because he was in training... Whatever happened to managers being responsible for training employees properly? There was no apology for the stupidly long wait or the misrepresented price for mounting just: "Too bad for you" - "I'm not responsible" - "It's somebody else's fault..." That was just the beginning.

Walmart online and phone customer service is one of the worst. I place an order that was should of been deliver in 2 days that never got ship. So I contact them in order to find out what is going on. They tell me that their systems has an error that my order did not go through and the only way to fix it is for me to cancel my order and reordering it all over again. What I don't understand is that the error was from their side and they can't fix it. If I cancel my order and reordering it, it would make it seems like it's my fault and I fix my own problem. I even ask them to tell their IT to fix this but they keep just tell me to cancel my order and reordering it.

My credit card statements reflect numerous incidents of double charges at the West Palm Beach, FL Walmart over several months. I'd go and spend $x and the same day, another charge for $y would appear; different amounts right after each other. First I tried calling the store manager, was told he wasn't in and that I needed to speak with customer service. Transferred to customer service, the gal answered. I could hear the clerks talking, then I was hung up on. Called back dozens of times over 2 days and never got to speak with another person!

I ordered an end of season smaller size 5 piece patio set (table and 4 chairs) listed on their website for $99. I received my confirmation, a few days later received update that items were shipped, and later received my order. Order was to have two boxes of course, one with table and other with chairs. I paid to have the table put together thinking the shipment had been divided and called to check on my chairs. Through chat and online both I had very rude people helping me. Chat wanted to pick up my table and have it returned to them as apparently there had been a mistake on their website made by them. I then called customer service, gave my order number and ask him what it was I was to have received based on my order. I was told a 5 piece patio set, table and 4 chairs. He was correct at that. Then after checking into it he admitted the ad was wrong on their website, and they had discontinued the ad till it was fixed.

1 item was ready then and the other 3 would be ready for pick up after 6 p.m. on Thursday, Aug 17. My husband went to the store (26 mi round trip) on Friday, Aug 18, 2 p.m. Guess what? The items were not there! Can you imagine a Walmart SUPER STORE not having Equate-brand baby **?? or Folger's coffee? I have an email from Walmart stating the items would be there after 6 p.m. on the 17th. BIG FAT LIE. So DONE shopping with this LOSER company. Back to Amazon. They are worth the few extra pennies on each product.

Ordered groceries on July 3rd 2017. I received two emails. First email was to confirmation that my order was received, by Walmart but not yet processed and that if I needed to make changes or cancel anything that I had to do so by a specific time. The second email that almost immediately followed was to inform me that I should be expecting separate deliveries. All this would have been alright with me if I knew that I would be getting EVERYTHING I ORDERED even if I received them separately. I have my reasons for getting assurance that everything I ordered will be delivered. I will mention those reasons later.

This has been one disappointment after another. I ordered a ladder on Aug 1, 2017. I've been lied to over and over again. After calling numerous times I've received nothing. I guess Wal-Mart does not care about their customers. I guess it's time to find another store that will treat their customers the way they should be treated with respect. Shame on you Wal-Mart. I hope you go out of business. Sign no respect for you.

I purchased a Walmart money card on August 1, 2017. Registering it was a nightmare. People in a foreign country who have difficulty in understanding what you are saying and you are having just as big a problem with their English. I DON'T receive mail at my physical address but these people refuse to allow me to give them my post office address. Finally, after a great deal of discussion with them I relented and gave them my physical address and later that day received an email stating that my card has been sent. This is now August 14, 2017 and it still has not been received at the office of the resort where I reside. I call the number on back of my temporary card and ask nicely three times to speak to someone in the United States. They refuse to transfer my call back to the United States and instead put me to talking to another of their countrymen. He tells me that the card was sent and received. If it had been I would not be calling.

This has happened twice (it will NOT happen again!). When making a purchase online, I realized the delivery date, shown at check-out, would not work. I immediately canceled the order, and followed up with Walmart "chat." It seems they cannot actually cancel an order, but say one should refuse delivery... I knew I wouldn't be around (that's why I had to change the date!); unfortunately another person signed for it. So now I have to take this very heavy, large package to a delivery center, after re-packaging into one box (I only got one label; shipment came in two boxes.) However, here's the issue: payment was immediately taken from my account. Returns take as much as a month to process, which means Walmart has my money for that time. Multiply that by many, many customers, and they're making a pretty penny off the float! The system is designed to capture more $ from consumers. That is wrong.

After waiting for 45 minutes and 5 different pages for help in sporting goods a manager finally showed up just to tell me he had no keys for sporting goods and could not help me. No sorry for your wait and no thank you.

I ordered a free standing chair stand on July 27th, was told it should arrive August 3rd or 4th, contacted WalMart today which is the site I ordered from, 11 business days ago, I was told the item was "lost" during shipping but I could contact Best Choice Products if I had any further questions. Really WalMart? You are allowing Best Choice to sell on your website and all you can say is it was lost, contact someone else? Nice business.

Walmart generally has the lowest prices, and will ad match other supermarkets' sale prices. The downsides are: poor supply and products on the shelves that can be past a "sell by" date.

It seems every time I've ordered through the website there is an issue. I seriously DREAD having to call & speak with any of the customer service reps because no matter how nice I am, it always ends up the same way... Very badly! From the first line rep up to whatever the higher level management they "allow" me to speak to & many times I have to call back because I've been hung up on. Sadly my last experience should have been very simple because I spoke to a first line rep inquiring about the e-mail I received saying some items were delayed.

I placed an order from Walmart.com and paid for expedited shipping to have it delivered on Monday 7 August 2017. Today is Wednesday 9 August 2017, no delivery. I called customer service and spoke to the first rep. She was extremely rude and argumentative. I asked for her supervisor, she was even worse. The supervisor was extremely argumentative and rude. She continued to argue and attempt to talk over me. This only infuriated me. She advised that the item was shipped from a vendor and is between me and the vendor. I advised her that I paid Walmart.com not the vendor and I expected the refund from them due to the issue with the order. She continued to attempt to talk over me and when I asked for her supervisor she only typed and did not transfer me. Amazingly the phone line went dead, she obviously hung up on me. I would recommend burning your money, at least you will get warmth from it.

The Wal-Mart at 6767 103rd St Jacksonville, Fl is a disgrace. First of all I went to exchange an item. I was asked by the yellow vest wearing manager if I had a receipt. I responded "no". She then said before scanning my item that she could not give a refund or exchange on an item over 25 dollars without a receipt per their policy. That is not the policy online or in stores. This Wal-Mart systematically denies any returns over 25 dollars without getting the particulars of the situation. The store is perpetually dirty and the staff are rude 90% of the time. I took my item to a Wal-Mart 4 miles up the road and had no problems with the return. Either Wal-Mart needs to update their policies or they need to actually follow them. I seriously doubt that corporate doesn't know how their staff treats customers. I guess they just don't care.

I placed in my order on the 21 of July. I was suppose to get it on the 31st of July. It is now the 2nd of August and my order is still in the same ** place that it's been at since the 29th which is 2 hours away from my nearest Walmart where I have to go pick it up. I don't understand why the hell it takes 3 days to drive 2 hours to deliver my order? I call and keep calling useless customer service in which they continue to tell me the same ** "would you like to re-order or cancel?" Why in hell would I re-order to wait a whole week longer when my item is 2 ** hours away, instead of hitting up who ever the ** does the delivery for them and tell them to get up off their asses and send my ** order already. It's a 2-hour drive and after all it is their job.

I love Walmart for their prices and selection. I have no issues shopping directly at their stores. I love the self-check outs that save me a ton of time. My issue is with the return process for online orders. My experience was utterly frustrating and time consuming. I had placed several online orders for some clothing items in different colors and sizes. After placing the orders and reviewing order details online, I noticed that the items were listed without color or size differentiation. Instead of seeing Top - Red - XL and Top - Blue - L, I saw Top and Top. It was very annoying, indeed. More frustration was still ahead.

I bought a big pack of pancake mix from Walmart near Munroe, NYC and brought it to India. I bought it on April 17 and opened the container by the end of Jun 17. It was 2.26 kg pack and it was full of small black bugs and small worms crawling. As I had reached back to India I was trying to inform them about this from their contact section but it's not working. The product code is 30000 43266. The same issue with the oats purchased from there.

Soap and food - Ok so here we go. I placed 3 orders online for different items on June 23. Went in store to paid for items And patiently waited for them to ship or get to store. A few days later I got email that items had shipped. Then a few days later I got an email saying a few of my items were on backorder. And I was ok with that because the other 2 were shipped And on their way to the store. The very next day I was email And said, "Sorry 1 of your orders were canceled," didn't really get a reason why so I said ok well the others are on their way. I got a email that one of my orders were ready for pick up right before they canceled my 2nd order with no explanation at all. I get to the store to pick up my items And when I open the box it was only 1 item when it was suppose to be 5. The manager told me to call customer service the number they gave me And was on hold for a while before talking to someone.

On July 13th ordered 2 lime green Lifetime Kayaks from Walmart. This was through their online services. Shortly after I was informed that they would be delivered to my store on July 21st. On July 22nd I inquired as to where my order was as it had not arrived on the date I was told it would. When I called the corporate offices they gave me a sorry excuse that a truck broke down. However I found out from another rep that they didn't even ship until the 20th. I was told that they would be here on the 28th. I called the customer services this morning the 29th of July and was informed that they were in Tampa and would not arrive until Monday the 31st. Terrible customer service.

I have purchased so many items from Walmart Online. I have never had a problem until starting March 2017. I realize that different suppliers are used by Walmart, although who is responsible for advertising. I placed several orders for Jumex Mango Nectar Concentrate 24 cans, prices generally ran from $19.99 to $30.98. Then instead of 24 cans as advertised, I received 1 can. Each time having to call Walmart Corporation, then wait for a refund. Then in mean time spouse did not get his some mango juice. Seems like a little matter, although it was very time consuming and false advertising.

On July 27th 2017 I went to Walmart at 4412 Northwest Freeway Houston Texas 77022 and bought an RCA home theater system for $100. I paid for it in cash. I had my receipt. I walked out the door. When I got home 10 minutes later I realize there was one part missing out of home theater system. I took it back to the Walmart very same night. They said customer service wasn't open. They couldn't help me. I brought it back today July 28th 2017. I spoke to assistant manager **. He told me there's nothing he can do about it. I should have brought it in last night.

I went to Walmart to get on my bike and lights. I also needed to get a few other things. As I was walking around and finish shopping I went outside and my bike was not locked up where I left it, someone had tried to steal it. I was very mad and upset when I saw a man call me and said told me that my bike was okay. They tried to catch the guy who stole it but he ran away. They put my bike in the office and told me that they had noticed him on camera and they've been trying to catch him for a while. He gave me a great selection on a type of lock to buy for my bike because it was so easy for the guy to cut through the cable. It was any other Walmart they probably would have just let my bike get stolen and I thank you and I thank him. He has done an outstanding job. Florin Road Walmart Sacramento, California you have outdone yourself and you need to give praise to your security staff. Very overworked. Thank you and will always be loyal.

I picked up 6 folders that were wrapped in a package all together. They were marked on the shelf for .15 CLEARANCE... and I pick up four sets of the 6 folders. Bring to register and they ring up 2.50 so I get a supervisor DAN over there and my son walks with him. Dan VERIFYS they were marked as .15 and then proceeds to take the box of them and put them on register 15. Then tells me he will only give me 1 of them at that price. SO I ask for a MANAGER ASHLEY and she said the same. As I am the customer they need to honor their mistake as there were boxes there. Not just the ones I picked up.

Call about returning the mower we just bought. The told me to empty the gas out. And when I got to the store they would not take it back til we drained the oil. I asked how And they told me to figure it out. Drove 30 miles to get there w had to buy tools and a foil pan and do it in the parks lot, when I took it back in they pulled the dip stick out and said we ran it with out oil I told them they made me drain it and said all they ask me is for the gas to be drained. They wanted me to exchange it but I said NO. Just give me my money back. Do you wonder why, My blood pressure went way up.

Just bought Great Value cookie dough from Walmart and opened to make and there was rocks in our cookie dough. One being the size of quarter. I could not believe this and they are lucky I caught it before I made them and broke my teeth. I brought it back immediately and the manager was too scared to even come talk to me. The cashier just handed our money and sent us on our way. I can't believe Walmart would just ignore something like this and not take it more serious. Very disappointed.

Items show in stock online at Walmart.com, place order and then get message out of stock on numerous items, it appears they don't want to stand behind the free shipping on small items, tried for weeks to order the same items, same thing happens every time, same items still getting message out of stock. Come on. How many months does it take to get simple items. Like items like Hershey's candy in stock that the store doesn't have in stock, Walmart why all the lies, just take the items off your site as advertised as in stock and will arrive in 2 days, that is another joke, try a week.

I went shopping at your Santa Fe Springs Walmart location at: 13310 Telegraph Rd, Santa Fe Springs, CA 90670 when I encountered one of the worst customer service experiences I have ever had in my life with one of your associates named **. She was very disrespectful and rude to me, didn't even ask how I was and ignored me. I am in an interracial relationship with my husband who happens to be ** and she was fine with conversing with him.

We bought a ham bone for dogs from the pet department at Walmart on 7-22-17. Our dog (Lab Mix) ate it up very quickly. We didn't realize that this bone was very dangerous. It splintered and messed his insides up pretty bad. He is in the hospital for the 3rd day and they will continue to monitor him. Please to pet owners, don't buy these bones! The brand we bought was Serrano. It looks like a raw meat ham bone. Bones like these of any brand are very dangerous for your dog! They shouldn't sell these at all!

On July 12, 2017 Walmart posted Kimberly Clark Tissues for $10.25-$12.06 a case for 36 boxes/95 tissues per box. Since that was a great deal, I placed 5 separate orders for different family members totaling 18 cases! However, when the tissues arrived, only 18 tissue boxes came instead of 18 cases! When I called Walmart.com I was told that they don't honor price mistakes so they will not send the correct item but I can return it. So I requested 5 return labels (separate phone calls as the returns can only be made when the items were received in each address) for the 5 orders I placed. I then get an email that I abused the return policy and they won't refund me or allow me to make any future orders on Walmart.com. This is for their mistake! I was told that I have to call back tomorrow to speak to the Tier 2 department or dispute the charges on my credit card!!!

Always an adventure, great for people watching. The prices don't compare to any other chain markets - big or small. The produce is always top notch and low priced. The meats are succulent and juicy. The only place I do any shopping whether it's groceries, electronics, clothes, or anything else.

Order a product that use to be in the store and for whatever reason it is by order only now. Tropical Life Coconut Oil. I was told it would be in the store to pick up on the 19th. I called to confirm the order and was told it was canceled. Random computer cancellation. I have to reorder it. But I have to wait one hour. Are you kidding me? And they can't say it will be reordered after I call them back. This is really POOR customer service. Too bad Walmart isn't what Walmart use to be. Where customer service was first and foremost.

I went to Walmart to do a Walmart to Walmart. I was told it was secure. I was ordering something online. The person had my name, address and phone number. I told them that the Walmart to walmart was completed and they were going to put item in mail. Emailed 2 hours later to make sure item was mailed. NO answer from Text, email. Called Ria, who represents Walmart and it was redeemed without the code. They said I called in, they got the information on who I was and who I was sending it to and they gave me the code. It was Fraud, and this company as well as Walmart said, "Oh well, nothing we can do." NEVER DO WALMART TO WALMART, IT IS NOT SECURE!!!

LESSON LEARNED: DO NOT USE WALMART.COM!! I did not receive part of a DVD order of 15 items. I called Walmart customer service. Their response was that since Walmart outsourced part of my order to another company that Walmart is not responsible and will not do anything about the missing items. They referred me to the outsourced vendor. However there was no reference number, no return slip, no contact information for the outsourced company. I looked online searching for information about this company. I found a phone number that had been disconnected. So I researched further and found comments from other unhappy Walmart customers about this company: Movie Mars. Unable to contact Movie Mars, I called Walmart corporate office. I was transferred twice and on the phone for a total of about 40 minutes. I was given the same song and dance: Walmart is not responsible for my order.

Customer service is low priority for almost any Wal-Mart store. I'd rather pay a little more and be treated like a human. Rudest clerks I've ever encountered!

Some of Walmart's items could be of better quality. Also sometimes it's hard to find employees that are knowledgeable about the items in there area. They pass the buck so to speak.

I enjoy the garden department. I have purchased outdoor furniture that has held up extremely well for very reasonable prices. I have shopped groceries as well, they carry name brands I like in larger sizes than I find elsewhere. I like the variety of departments there, large stores have almost everything you could need.

The 2 day shipping is not 2 days. It is anywhere from 3-5. Always write down all prices, items, sizes, and if you speak to customer service any reference numbers, names and dates. Save emails and credit card info until orders are received. Check over received orders against your notes for missing items/correct sizes and colors. Review for overcharging. Saved emails will help for returns or charge backs. Always delete your credit card info from your account because if they has to be added, you get an extra step to review your order for accuracy before it processes.

Walmart is a good place to shop and sometimes the service is slow but in general I guess alright and the price is good and good product and reasonable too. I love to shop there and I go there many times during the week.

Wal-Mart problems is they guarantee next day delivery, but when you check out it's not always the case. I had to call corporate to make them honor their agreement. The products you purchase from them not always from them, which causes delay.

I love to shop at Walmart. The price of products are wonderful. I have a little concern and is always crowded. Other than that is a great place to shop.

I have purchased many item online from Walmart. I have always received prompt and courteous service from them. Product descriptions are accurate and important.

I like the prices at Wal-Mart. I can usually find what I'm looking for. If not can order online/pick up at store. The associates are helpful and friendly. My go to store.

Walmart has so much of the similar things at different prices. Not enough description of the products if you are not familiar with them. There was a estimated delivery time order. Arrived within that span.

I have found that when I need help, the associates are anywhere from helpful to going out of their way to be very helpful. This is very much the character of the individual employee and one of Wal-Mart’s major attractions. It is the main reason that I am a shopper at Wal-Mart, because I know that I can get help no matter which department I am shopping in. What I have had trouble with is the management, some will not return my call when I ask for specific help from the store manager on duty. That is disappointing.

I wrote a check for a purchase at Walmart, and in order to get cash, I wrote the check for $20. over the purchase amount. The checker NEVER EVEN LOOKED at the check and put it in as for the amount of purchase. When I asked where my change was, the checker got confused and called a senior checker over to re-enter the check. A few days later, while looking at my bank account, I discovered that they had cashed the check twice, once for the amount of purchase, and once for $20. over. I called & talked to Walmart accounting department and the gal agreed a mistake had been made. She contacted TELECHEK and told them, they were supposed to take care of the double check, and refund my 34.48. I never saw a refund posted to my account, so I called Walmart accounting back about 2 weeks later. The gal looked at her notes and said she had called TELECHEK on 3 occasions and they assured her that it was being taken care of.

I really enjoy shopping at Walmart. I find them great for having so many household items. I have to stay within my budget and I do come up with everything I need. When lost and items and cannot find - there always someone to help me. Even when I lose my glasses, I love it, will like to work there.

Walmart is a great place to shop - I have even tried their Jet service and was satisfied with that as well. Closest store to me now as I live in the boonies.

I didn't have a good experience buying from Walmart.com. The item is the least expensive on web. However, the item was sold through a 3rd party. I could not return the item at the Walmart store. When returned back to the vendor, not only did I have to pay shipping, I also paid 15% restocking fee. Walmart.com, you need to be % behind the products you sold.

It is a different experience every time you go there. Whether it be the crazy people in the store or just the store itself I have never had a bad experience so far, have seen many. But overall it is a good store. They may not always have what you are looking for but it is a high 5.

They are committing theft with their can redemption policy and putting a time limit on the ticket making it impossible to turn tickets on time. Other people gave me tickets, I try to turn them in. They only let you turn in 6 dollars a day so now I have about 5 dollars worth of tickets expired and they won't honor them. That's straight out theft.

Wal-Mart's value is usually good for the products I purchase there. If clothing is what I am purchasing I often have a problem with finding the correct size or there won't be a large enough selection. Checkout is my biggest drawback. There is almost always long lines. Lots of times items aren't marked with a price. It's hard to find an associate to assist with a purchase.

Deli slicers dirty. Customers service ask question over there or reference, "We always cut meat where other meats have been cut." They did clean when heard that I called health dept. manager and Walmart office just ignore.

I do the majority of my shopping at Walmart. I go to the neighborhood market to shop and the super center when I need to buy other items. They have the best selection of items with great prices to match.

I love to go to Walmart, it have the thing I need at a great price. When you are on a fixed income, you must look at the cost of thing, Walmart so far is one of the best, so keep the prices low.

Shopping online at Walmart.ca has been great. Got many good deals and items were shipped on time right to my door. Very pleased with the online experience shopping at Walmart.ca.

It's a real easy place to find 99% of what I need. Real fair prices. Almost too friendly staff; I'm a bit recluse. Great locations as well. (Love the stores open 24 hours).

I usually enjoy shopping at Walmart but there are times when I need to just get in, grab what I need and get out and those are the times when it seems like there aren't enough registers open. Then, I use the self checkout... They are great except when the sensors keep saying, "There's a product not scanned please remove item"... which I have scanned everything and I'm trying to pay for it. Lol.

On early morning July 15th the manager of store #396 Strong Arm robbed me of items I purchased. My bill was $104?? I paid $22 EBT and $52 in cash at the self-checkout when the machine malfunctioned and didn't give me credit for the last bill inserted. After 20 min they called the Manager. She was at lunch and got back another 20 min later. After unsuccessfully trying to get the machine to cooperate she said she would have to go in the back and review the machines transaction log and that this could take a while. At this point I had been standing at the self-checkout for roughly an hour. I told her I have waited long enough and I would give her the remaining balance of $30.68 in cash and they could figure it out on their own time. She refused.

First, the quality of Wal-Mart's products has declined but their prices have increased. Recently I purchased items that had items missing from the packaging.

It has been awhile since I last purchased Walmart Online but product options were a limitation. Value has always been a question especially if shipping is not comparable to Amazon Prime.

Looked several places for a white Christmas tree and found exactly what I needed at Wal-Mart. Excellent price, no shipping, picked it up at the store.

Our Weyburn Walmart is wonderful. They go out of their way to help you and are super friendly at the check-out counters. We do most of our shopping there. Wish they carried fresh produce.

Walmart has a reputation of low prices but that comes at a cost of poor customer service and long waits for assistance both in departments and checkouts. The stores here are often understocked and dirty.

I've only shopped online one time with Walmart but it was so easy and my item was delivered a day early. I will be shopping online at Walmart again in the future.

I love shopping at Wal-Mart. It's a one stop shop. You can buy food and then go the other side and buy clothes. Pick up you prescriptions. If you need vitamins, clothing, need a new mixer, blender, food processor, or a new TV, CD's with music or movies. You can even pick up a Subway sandwich, or get your eyes checked or pick out a new pair of glasses on your way out. You can find people to help you find what you’re looking for and the wait to check out is great too. There is plenty of parking and the hours are great too.

I believe Wal-Mart should be boycotted until they require that chickens raised in Mexico for Wal-Mart be treated humanely and workers are given a living wage.

I'm almost an everyday customer at Walmart. They have 90% of the things that I'm looking to buy and customer service is very polite. I don't know where else I could shop and get the same selections and same low prices.

Purchased online two items: a flat wall TV mounting panel and a memory foam pillow. Then I changed my mind about the TV flat mounting and the pillow wasn't what I expected and wasn't comfortable. When I went to the store to return it they said that it could not be done because it was an online purchased over 90 days. Walmart is about 55 miles from home so it took me a while to be able to go to the store. Otherwise I would have to pay shipment. The store will not offer a store credit although the items were in the original box and not used. So the items are stored in my basement and the money wasted.

Walmart is hard to find something. If you memorise the aisle or where your items are then is good but if you are searching you are in trouble. There is almost nobody to help and Walmart workers seem to be in a rush all the time. You can see that they are not well paid.

I have shopped at Wal-Mart for years. Ordering online is easy and they can ship directly to you or site to store. I ordered a gift for my son using the app. It wasn't working properly so I was able to take it back to the actual store instead of shipping it back. So, I got a refund promptly and bought him a new gift in store.

Generally good products at reasonable prices. I can often find products, especially camping, that I don't find at other stores, or if I do, they are usually more expensive.

I do not think Walmart cares about customer service at all. My daughter ordered a car seat 2 weeks ago. It was supposed to be delivered last Friday to our Superstore post office in Lower Sackville. Long story short it did not arrive. It was sent back because Walmart says the post office did not know who to notify. My daughter called the post office three days in a row. They did not have it. It was sent back to Walmart. She called customer service in Montreal.

Basically most products are cheaper although most food products are more expensive. There is never enough cashiers to meet the demands for holidays but it is convenient because it is opened 24 hours a day.

When I go to Wal-Mart I have to make sure they have the handicapped scooters, this is where it all starts with me. If I go in and they don't have them charged; I have to turn around and leave because there is no way I can walk the distance to get all my groceries. This is just the start unless my husband can't find a handicapped parking space.

All the ads on TV of saying 2-day delivery. Every time I look online, it say 5 to 7 days. No thanks, more bull lies. Just close out the page and go elsewhere to shop.

I've always had a pleasant shopping experience, mostly because I shop at the local WalMart Neighborhood store, clerks get to know the customers, service is great. However, I do shop the super store when I need household items and have had no problems.

Trying to get somebody to show you where something is, is sometimes hard because they don't know that area and you have to wait for someone else to show up to help you or nobody is in that area.

Wal-Mart is the last place I would shop for anything. It is always crowded, have cheap items that do not last and is difficult to check out. The people who shop there are rude also, for the most part.

Walmart always keeps you well informed of purchases and shipments. Everyone is always willing to be very helpful. Walmart online shopping is the best thing that has happened to me lately.

Wal-Mart has great value, lots of merchandise. Sometimes rather long lines to check out. You can accomplish one-stop shopping... Food, pharmacy, dry goods, clothes, pet food, garden supplies.

One month during my Walmart experience I received a bill that said my payment was late. They put on a late fee and interest; I called them and let them know that I sent it one week before their alleged charges. And the post mark on the envelope would be the proof. The operator states that "We throw the envelopes out. And it's when we read them, not when you send it in." Naturally I went to the Attorney General and the BBB as well as Consumer Affairs. She insisted that they could hold the mail without reading it, which is just wrong. But at least she was honest. I paid the bill, not the extra charges and haven't gone in there in a few years.

Walmart is controversial, that is sure. They fill a niche for inexpensive (disposable) clothing and the mainstream discounts many folks are looking for, or need. The produce at my store is actually pretty nice. The downside is that you will always wait for days to check out.

I have used Wal-Mart a few times, once at Christmas and then once a few months ago. The customer service people are very nice and very helpful. At Christmas I found the same item for a less price. I was going to cancel my order and the customer service person matched the price. The only thing I would like to see change is a better way they can tell you when your order will be shipped. I have them tell me it's not going to ship for 3 weeks and I get the order in less than a week. Don't know if that's a ploy to get you to upgrade your shipping or what.

Way up this place deserves praises for prices, & quality. The cashiers are just the nicest people. When you enter you are greeted nicely, every worker treats you with utmost respect and they go out of their to help you. 1000%.

Found what I was looking for at a lower price than the other sites and received exactly what I was ordering within two days even though the actual product did not come from Walmart but from an affiliated company!

Just went in after work to grab a few food items I needed. Found them quickly. Spent a few minutes looking at other items that caught my eye -- always do that. Checked out easily.

Ordered online. Paid with credit card, when I received notice that my product was in went to pick it up. They couldn't find it. 2 days later they emailed me again saying my order was there, I picked it up but they never asked me for any ID.

Customer service appears to be indifferent, unapproachable or uncaring with exception of the specialty, auto care and garden sections. Those managers/personnel appear to care more as if given more responsibility or ownership of those separate sections thus more esprit de corp for and within those sections.

Very poor service because of apathetic attitude of employees. There is an incredibly high % of out of stocks. Products that are there one minute are no longer carried at Walmart. There are many grocery, paper & cleaning items I never buy at Walmart because they are NEVER on sale. Walmart does not have BOGO's & will not price match those from competitors. If an item is on sale elsewhere, it's easier for me to buy it there.

I no longer shop at Walmart, because this corporation abuses its employees by not paying enough for them to live on and not enough consistent hours they can count on. Its owners, especially Alice Walton, meddle in government programs, like education, that undermine it for the average American citizen, using her wealth, earned off the backs of underpaid people, to influence where she should have no business influencing. This corporation also pushes smaller businesses out of communities, to limit the choices people have, while consistently providing only low quality items, especially their food. I will never shop at Walmart and I encourage everyone whom I talk to not to do so while educating them on why I won't do business with them.

I went to Kroger's grocery store and it is more higher in price than Walmart. Walmart is great. You can spend less amount of money at Walmart than at Kroger's.

Walmart is too far from the house, if I have to return things, it takes too long. The folks there are very nice, not sure that I actually save money or time shopping there.

Walmart has good service, but is now using a second-party delivery service for smaller packages... so shipping takes at least one additional day. Service isn't as fast.

Walmart always has been a great place to shop with great prices, but again like everything else you have to comparison shop, other places do beat their prices. I don't like having to buy a certain dollar amount for free shipping.

I like the familiarity and consistency of pricing and sizing (waist and length). I like that what the size says is what you get when you try on the product. Even year to date this process is in place, and even store-to-store. Most all food shelving items are neat and clean, sometimes the stickers in the food isle's could be a larger size, so you know which item lines up with which price. I love my Walmart credit card, there is no fuss or muss, it just goes right through. It is good to the see the sales people in the aisles, rearranging items. It makes me think someone is on top of the job and is "watching the store!" However, it saddens me when not enough aisles for checkout are open or no one is at the register.

Starting since before July 2017, I have been ordering items off Wal-Mart's site with 2-day free shipping. Just about every order I have ever placed, I have received damaged items, food items placed with chemical item, open items; including food, medication, and laundry items, as well as many many crushed items. The packers in their facilities place too many items in small boxes, place heavy items on top of delicate and fragile items, and throw as much as they can fit in one box without even taping the box correctly.

Love shopping Walmart and their clearance aisle is awesome. Always shopping it. Hate checking out. Usually do self-checkout instead of standing in line forever. Always hate the checkout lines have for years.

My purchasing experience with Walmart.com has always been great. The values are great, quality is good, delivery is wonderful and customer service is always so friendly and knowledgeable. I love Walmart as well. A+.

If you are buying online from Walmart most of the year it usually is painless. But try & get your order in first thing on Black Friday at midnight. You sit in front of your computer urging the order to actually go thru - kind of like when your favorite NFL team is running down the field - & you are screaming for what you hope is a touchdown - that's how I feel on that day - the little circle seems to go round & round forever & if & when your order goes thru you celebrate it as a win.

Walmart stores vary in each mentioned category, but better prices can often be found elsewhere. Checkout lines need better management... Generally need more open with less talking.

I like Walmart because a lot of things are cheaper than other stores, but you can't always find brand names on certain things. Seems like they are trying to push their brand. As far as customer service you can hardly ever find someone to help you look for something.

This is about a microwave oven that I bought some months ago, paid for on line, and picked up at the Palm Springs CA Walmart store. It was easy to select and pay for the item on the Walmart internet site. Price and quality were very good. Price was the lowest I could find for similar microwave ovens. It also work reliably. However, the customer service was another story: When I went to the store to pick the item up, the customer service person at the desk couldn't find it or the order. After speaking with and being referred to numerous customer service people who all looked up the order on the computer, no one could find the order. This also involved numerous trips by them to the mysterious depths of Walmart to try to find the microwave itself. (It was a common model by a major maker. There was nothing unusual about it.)

I love that I can order online and if I'm not happy I can return it right to the local Walmart. This is huge for me. I really hate having to repackage and mail items back.

The products are great and the prices are even better and they have a huge selection of everything you can think of. I really enjoy going there as often as I can.

Walmart is a great place to shop for they have just about everything. As to their prices they are not always the cheapest! Here in Oklahoma city there is really no competition so they can pretty much charge any price for their products!

Their prices are good but their customer service in most stores are terrible. I bought something from site to store and went to pick it up at the Perris CA store. I went to pick it up 3 times. There was never anyone there so I could pick up my order up and no other person working there would help get someone. I never did pick up that order and never ordered from site to store again. It is the only store like that close to where I live. If there was another store like Target I would go there and never go back to this Wal-Mart.

Walmart has a variety of products, etc that I purchase throughout the year. Their shelves are always fully stocked and well maintained. I always find the products I need at Walmart.

Walmart is ok. Almost have to shop with them. It is better than it use to be but as usual never enough checkers. And getting refunds is not right. They give you credit. But you paid cash. That's not right and then only allowing so many returns when people shop there more the time. If I don't have to shop there I don't.

I've been shopping online at Walmart for a few years and I have always been happy with my purchases, prices and the quality of the items I purchased. The only not too great area is the grocery shopping online. I've done it maybe four times and this last time, Walmart did not have 4 of the items I ordered so I still had to make a trip to the grocery store right after picking up my order.

I have found that most of the Walmart brands are very good. Customer service and in store online order pickup is easy and generally near the entrance.

I love Walmart. They have great prices and a wide selection of items. I usually use the self checkout because the clerks aren't always the most friendly.

Prices were reasonable. Can save money on prescriptions. However, in principle, I hate Walmart because of the obvious liberal reasoning. They make a lot of money selling cheap crap from China, and could well afford to pay their employees much better. I only went there to fill a script.

I love the free shipping on orders over $35 which is not hard to do. I also have their credit card so I get extra rewards towards my purchases. I love having the option to shop in-store or online.

I like the prices at Wal-Mart. Sometimes the produce isn't as fresh as other supermarkets but I like shopping there because I actually save money. The selection is more limited as far as choices but I don't mind. Most of the time I enjoy shopping there. The lines are always long but self-check is nice option.

Love to shop at Wal-Mart. Love the prices and the quality of things. I have compared prices with other stores and they can not beat Walmart prices. At walmart I can do all my shopping at one place and I am done for the day.

I first visited a Wal-Mart store in Charlotte, Michigan long ago. The experience was so horrible, such inferior products, store was a mess. I never visited Wal-Mart again until recently, some 30 years later. Much different than above - but I will not shop at Wal-Mart under any circumstances.

When always asking personal questions to 99% to all employees within my Springfield PA location, they are personally still caring 100% everything for myself. They are easily not acting like robots, while logically attempting to fully please me about everything being asked.

I ordered online for a family member, I hate going in to Walmart because of poor customer service and attitude by employees as well as customers. Much easier to deal with online. Product came in earlier than expected.

I shop at a multitude of retail stores but, when I started shopping at Walmart I realized that Walmart has become a one stop shopping for me, from food to paint and beyond.

Dry good are about the only thing I can purchase there. Produce/meat are not fresh nor of good quality. Service is horrible & they don't have enough employees to service their customers. Attitude of employees is terrible. I try to avoid WalMart at all costs. Last time there was a quick run in for gift wrap & gift card about 2 yrs ago.

I enjoy doing my shopping at Wal-Mart #02133 located at 5017 W. Highway 290, Austin, TX 78735, because of the excellent products and employees. I must point out one employee in particular, her name is ** and she works at the self service check out. No matter how busy it gets with checkout problems, ** is always there with help and a smile. Please acknowledge her for dedication and service. My wife and I enjoy her so much. She makes our day!!!

On June 4, 2017, at the Lakewood CO Sam's Club parking lot, an employee with a cart mule full of carts came towards my car. I stopped and he kept coming until he ran into my front bumper and put a scratch from one of the carts so deep, that it broke through the black coating and made a deep white scratch. I submitted a claim to be told:

It happened around 4:30-5:00PM on July 9, 2017. I bought a Phillips TV today in Walmart at 3132 College Dr Baton Rouge, LA 70808. The service guy at electronic department wanted me to pay at their station. So I did. They offered to help me to move the TV to the car but I declined. Before I even walked out of Walmart store, I decided to return it because my family wanted another brand.

In general Walmart is easy to shop. However, if you have any questions at all, it can be enormously difficult to find a Walmart associate at all to find what you need or to answer any question - or even one that has proper command of the English language (or any ability to speak English).

Paid for a product online to pick up in store where it said it was available. Waited for more than an hour, product was not available even though I had received email that it was ready for pickup! Met with manager who could not find product at all! No longer use Walmart for any purchases!

It's great that we can order so many different things that we can't buy at the store. If there's ever a problem they try to resolve it right away. I did have 1 problem but that was with the distributor and it finally got settled. I just wish everything was free shipping.

The "ship to store" is a great idea. A trip to Walmart is not out of my way. And the shipping is free! Their prices are comparable with Amazon, although the selection of items might not be as great.

I tend to shop at several WalMarts in our area, and all are basically the same. Poorly stocked shelves, apathetic employees. The stores are generally a mess... And the restrooms dirty. People watching is usually good.

Love shopping at Walmart. I can get most of what I need to buy in person there. The quality of their product have gotten better and the prices are good. However, they need to have more register open at all time. I'm disabled and have a hard time waiting in line for long periods. I will not do self checkout. I hate it and Walmart is trying to make the store do it yourself. It doesn't work for me.

Fast free shipping - and their selection is as good as Amazon. I find Walmart usually has better prices. Shop there first every time... then compare prices with other retailers.

I have only done online ordering a few times and experience was good but shipping was high when in store pickup not an option. Free shipping will help.

The store is too big. The prices are so cheap that you have to know that Walmart contributes to the difficulties some great companies are having with maintaining quality and keeping employees. I had rather pay higher prices and have better quality as well as a sense of support to workers. So I try to not go to Walmart ever.

I can find just about anything here. Shipping is good and pickup in store is great. In the past I used to have problem where for some reason, they would cancel my order but lately pretty good.

I have been ordering merchandise from Walmart for years. A majority of the time I have it shipped to the store for the "free shipping". This time, being laid up with health problems, I have had the merchandise shipped to my home. I had ordered 6 summer dresses, printer ink and a pet toy, in all. Everything came "bits and pieces" so to speak. According to the notifications from Walmart a dress was being shipped on Saturday. I received a box on Saturday from Walmart with a box of Sweet Tea. Wow was I shocked to say the least. $13.50 for a box of Sweet Tea with no packing or receipts of any kind. I was very disappointed. I have hopes of the rectifying this situation.

My sister use to work at Wal-Mart, but she works at another one now. I go to Wal-Mart to shop because it is close and they have a lot of the things I need to get for my house, and my husband to take for his lunch. Also I get all my paper plates and stuff like that there. They are easy to find. And the people there are friendly and I know most of them by name.

Too little. Never have what I need. We need a bigger Walmart in Plaquemine, LA. I think one would do real good here. A lot of times I go to Port Allen or Baton Rouge.

Love the prices and like the selections at the "super stores". Do not like shopping at the "big" stores. Prefer the neighborhood market, but selections are limited - and subject to frequent change... ie: Here today... gone tomorrow! When management is questioned about why items are no longer available, or whether the store will be getting more of same - NO ONE seems to be able to supply a definitive answer! Very irritating!!! I thought the answer might be that the items don't sell well at this location - but that is CLEARLY not correct. It may be a "come on" to go to the "super store" nearest you. My local market FREQUENTLY runs out of regular items, and restocking often takes forever, so I am gradually weaning myself away - and shopping more at other vendors. I guess Walmart makes so much money that they don't really care about customers' attitudes - or getting good commentary. Very disappointing.

The store had been rearranged and I couldn't find where the cereal I wanted was located, the worker was very helpful and showed me exactly where I could find it. The cashier was very courteous, she made sure I had all my bags before I left.

Unfortunately, I usually end up not finding what I need, or the quality is poor. The Polly Pockets dolls broke immediately after opening the product, won't purchase toys from them again.

Generally, Walmart has what I need at a reasonable/Great price I can afford; however, location of items changes too often. The only negative experience has been bananas that never DID ripen, even after 45 days!

Wal-Mart almost always has what I need. Clothing, pharmaceuticals, household items, and cards for friends and family. Those are only a few of the articles I have shopped for this year.

Shopping at Walmart is easy and convenient. Walmart is a store that has everything a person can want and need, but they don't have employees to support their store. They never have enough customer service representatives, or the floor supervisors doesn't help out. Their employees never seem too happy to working or working for Walmart. The cashier never seems to be happy, but they do their best in getting your purchase made. One thing I like about Walmart is they give everyone a chance to work for them, no matter your age or gender or your background.

I like the service they provide and helping people that needs jobs. People are real friendly and nice. They will work with you on any problems. I will shop at Walmart as long they are in business. I love the different stuff they have. They have a big variety on things.

They are a good value for food and appliances, electronics and household and OTC drug items. But their pharmacy prescription leaves much to be desired. They are really bad when it comes to filling a new prescription or one that they run out of, leaving customer to scramble to fulfill a script.

I was looking for a pie cutter and website showed in stock. When I went to purchase, they never heard of it. Not the first time I have tried to purchase item shown on website to find not available in store.

The employees are like mindless robots. Absolutely no merchandise knowledge not even an offer to find things out. The store always seem dirty and the restrooms are disgusting. I never go to their stores anymore.

Ordered a Hoover steam vac. from Walmart.com on 1/2/17 and returned it because it was missing a part. My replacement came around 1/28/17. Was going to use it for the second time and the motor made a loud noise and it wasn't sucking water. Thinking it would have same return policy like a walmart store, but at walmart.com. 30 days really!!! I will not EVER purchase online or the store again! You have lost a customer that shopped every week.