Wal-Mart Reviews

Cheap quality merchandise, non professional staff, long wait times, police/security present. Police on hand does not make me feel safe. If you can shop at two stores, one with guards, bulletproof glass, tape on the doors to measure height, and security camera for your safety, and another without any of those security measures, which one makes you feel safer?

Everyone from the greeter at the door to final checkout is always pleasant and helpful. They know where Merchandise is and can take me to just what I want.

Wal-Mart stopped comping ads from other stores. Now, I do my shopping elsewhere! They have the savings catcher, however they don't use stores like Aldi or Firelake Grocery Store.

I ordered the Alpine ready to build swing set online for roughly 330.00. Once I read the fine print I realized this didn’t include the lumbar or slide... weird, however, on the website it said I could cancel my order within a hour of purchase, so that’s what I did. I got the email the next day saying they couldn’t complete my request because they were short staffed and didn’t get to it in time. I got the same third party vendor BS that they apparently give everyone. I don’t think it’s fair or ethical to list products on your website and then tell customers you can’t help them because they are a vendor. Disgusted and irritated. Will NE V E R purchase anything online from Walmart - Amazon all the way.

Shopping is easy, the prices are great and most times check out is fairly quick. Most of the staff are helpful. I like to shop at Wal-Mart because I usually find what I need.

Wal-Mart is awesome, you can find almost anything we want there. You can go there anytime day or night but I prefer to go when there is not a lot of people.

Too many people to get shopping done. Store was too crowded and not too many checkout lines open. The management team was clueless as to what was going on. They should have open more lines to move people through the checkout lines and reduce the standing in line waiting to check out.

Always get good service with customer service at Wal-Mart. The store is well organized and I have no trouble finding things. If I can’t find something I can get someone to help. I like they are open 24 hours.

Every time I go to Wal-Mart, there is never hardly ever any lines open to cash out. I have to wait a long time in line. My feet hurt and I get tired. I am sometimes needing to catch a ride and miss it or have to rush. I'm so tired of all this. Their deli food is always out when I want a hot meal.

Walmarts in general are great most of the year. I have noticed their prices have gone up in the last 60 days, in anticipation of Xmas? I have to be desperate to go there in December.

Prices are usually cheaper than other stores. You can save $30 or more on grocery shopping provided you know your products. Real bargain is their small mini-pies at fifty cents each versus $1.00 at other stores - nice.

Walmart has some great people working for them. What I don't understand is why management thinks they're above helping out the regular associates? Why they stand there trying to find help instead of taking the position of being the helper. The support team walks around delegating work but not doing work themselves. Leadership is held by example!!!

Generally all good but experience depends which store you visit. The store in St. Dorothy on Highway 13 is the most unkempt store I have ever seen, often clothes all over the place and lots of items on the floor here and there...pretty messy.

I do a lot of shopping at Walmart. One area they could improve on is keeping things in stock better. There have been many times they were out of the things I wanted to purchase. Sometimes it took weeks to restock.

Super Walmart has it all. Best prices. However not thrilled they changed all the Walmart potato chips to gluten free. Liked their brand of lightly salted. Also they are always out of produce on Mondays.

Value is good, one stop shopping is good. But service is lousy; hard to find someone to help and sometimes they don't speak English (should be a requirement, in my opinion.) Employees are generally surly and negative.

Employees don't like to help you and it interferes with what they are doing. They seem to think you are not wanted instead of thinking that we are paying out the money that they make.

I don't enjoy going to Wal-Mart, but in the town we live in it's all we have, besides 2 grocery stores. Prices for most items are cheaper & I can usually find a wide variety. Seems like I'm going to Walmart every other day!

Usually has what I want but the quality is not as great as other stores. The service is pretty good though and the price is fair. I like the big variety of items and having the food market and everything else is a big plus.

Shopping at Walmart is not fun. Too many people, skinny aisles and it seems you get your walking exercise in. BUT prices are usually less than other stores and I can usually find most everything I need.

I was looking to replace my shower head. The hose on the old one had sprung a leak, so I needed to replace it. They had a great variety of shower heads, both removable and stationary. I was able to quickly find the one I wanted, and scan the price. All in all a pleasant experience.

Dread each time I go. No parking- baskets left in the parking lot- rude or non-existent workers. Low prices are offset by a total lack of concern for its customers.

I refuse to use the 'self checkout'. Two cashiers is not enough for those many, who, like myself, will NOT use them. Forget about getting help while shopping. There's no employees around. Walmart has really gone 'downhill' in the last couple years. Walt would certainly be disappointed.

I visited the Walmart in Colonial Heights Virginia. When I go there I often refer this as being the ** Walmart because so many college and low income people shop here and also so many of the workers here have that ** attitude. They talk about the customers as if they are not there, and sometimes won't even offer to help the customer when they see that the customer needs assistance. I have had cashiers walk away from the register when I would approach the register. I think that this is so unprofessional and don't think that I would shop at Walmart, unless it is a necessary. I would not recommend this Walmart or the one in Petersburg, because of their unprofessionalism!!!

Self check out has professional help that the other stations should have also. When busy they need more check out lanes open. People don't like to stand and wait when there are workers standing around the checkouts that could be helping the customers. Also a smile or "thank you for shopping at Wal-Mart" would also be appreciated when we pay and leave.

I was disappointed due to them replacing name brand items with their store brand. I was forced to go to their competitor to complete my shopping. I am handicapped and use a scooter and find it very inconvenient to wait in long lines to cash out. Also some of their customers are rude to handicapped patrons.

Highway 119 Alabaster store is too small. I was in there late afternoon on 11/20 and the shelves were bare of sale items and other items. I think we need a bigger store on this side of town.

The La Vergne, Tennessee store needs to have better management. Almost every time I enter through the auto entrance, there is nobody there. Also, it seems that wherever I go in the store to shop, there is either nobody to assist me in locating the product or the employee does not know if it is carried or where it is if they do carry it. When I go to check out - usually at the auto entrance - I have to wait until someone shows up and the device you punch to notice an employee never works. I could walk out if I was dishonest without paying. One day the auto section had no employees working and the door was unlocked and a manager did not know there was nobody working - what kind of place is this!!??

Because I wanted to Walmart this morning to do a return I ask the lady One customer service open. She told me what time it open. When they open I stood in line. Somebody was behind the counter. No one spoke to me asked me if I needed help. I say good morning and she didn't say anything so I went to the restroom and came back. Nobody was behind the desk. Somebody was walking to the guest services and I asked her, "You know if someone working back here?" The lady got rude and said, "Just give me one second now." I am a store manager myself for cuts and I work in retail. I've been a retail for over 15 years. I get it but this is a Walmart and this was poor customer service in Barrie. Unprofessional. Now the lady who did come behind a desk counter she spoke she said, "Good morning." She was nice and she helped me. This also goes off of poor training so whoever the front end manager is they need more training on their staff. Thanks you.

I am used to a Wal-Mart superstore so could not locate items I usually purchase. While looking for items a worker instead of asking if I needed help stood in front of me to stock shelf.

Wal-Mart had fantastic prices. I will continue to shop there but dread the check out process. Wal-Mart needs to more on the front end of the store. The customer service lacks friendliness and the willingness to help. As we all know without the customers there would be no jobs.

Walmart in Manitoba never seems to have helpful sales people. They are always out of products and their store is always a mess. It makes it hard to find what you are looking for.

All of the Walmart stores in my area are very hard to find a parking place close to their store entrances. I am 92 years old and can't walk as far as I used to. They need police patrol outside to monitor the parking. It is not uncommon for men to drive in ahead of you and take the parking spot you are waiting for. They have no courtesy at all!!!

Walmart neighborhood grocery is closest. I go often for many needed items. It is big, clean, lots of organic, lower prices than Publix. Lot more traffic.

Low prices & great deals on clothes/electronics/bikes & other stuff. Free Shipping over $35 & takes PayPal Credit. EZ returns at local store.

Not too many great deals and just regular pricing but not bad overall. No trace of Thanksgiving but Christmas was everywhere. Most employees cleaning up from Black Friday. Store was in disarray.

Online transactions with Walmart - Great service! Fast shipping, easy to return and love the free shipping with orders over $49.00. Prices are much lower than other stores for the same item. Love saving money!

Walmart has good prices on many items and it's easy to get in and out. The quality of items isn't always good but I know what to purchase. I do not purchase Walmart brand cheese - bad. Walmart canned goods are ok. All in all they have anything one might need. I am not fond of their politics, however.

It was a shopping trip for a lot of odds and ends which required me to go all over the store. I was able to find most of my list very quickly. However, I could not locate one item. There was no one to ask where it might be found so I come home without it.

I was at a Neighborhood market, they only had 1 cashier open in the afternoon, then his register had a problem, and we had to move all of our items, with no help, the cashier was rude, as was his supervisor. It was just the worst service I've ever had at a Walmart. Ever.

They never have enough checkers long lines every time. It is hard to find someone to help you find a product or get any kind of information you may need. I live in Elgin Texas so I shop at Walmart in Elgin most the time but I have also shopped at the one in Manor Texas and it is the same way there. Also they do not keep their stock up very well at either one. I have shopped at Walmart for many decades. The ones in big cities are much better in my opinion. The ones in Elgin and Manor Texas are horrible. God Bless them. I do not know why. I guess they are just not ran right. It seems like they just don’t care. Because of my age health and income it is hard for me to go 25 miles further into Austin where there are still a few stores that care about their customers.

Checkers are usually not very nice and the store seems unmanaged! I have been told that the workers do not good benefits and management. The store is quite packed on weekends so I usually shop late nights and weekdays.

I love Wal-Mart. Its prices are affordable on my budget. I use to shop at these Mom & Pop stores before with their ridiculous prices. But I would not go anywhere else!

They are improving daily and so rapidly that what procedure you encounter today may be different next time and sometimes with these changes come mistakes.

Store was clean and people were helpful. Cashier helped move bag around in cart. But need more motorized carts. And carts need bigger baskets. Need more handicapped parking, too.

I live 1 1/2 hour away from the big stores so when I go can't go visit them all. I also live in a Resort town so everything is expensive. So when I go to the City to shop it always saves me money. Walmart is consistent and usually a lot cheaper than anything. And of course usually has most of the things I am looking for also. So for me it is a nice place to get everything I need in one store.

The customer service people at WalMart are mostly unhappy people, and they show no emotion whatsoever about your concern about a product or item. I have seen very few people, other than the greeters who thank you for shopping there. I only go there for certain items that I know are significantly cheaper than at other stores. If it weren't for these few items, I would NOT shop there at all, even though they're an American company.

I always enjoy shopping at Wal-Mart. I can always find what I want and at a reasonable price. Sometimes I even go there just to hang out to waste some time.

If I need help I do not go to Walmart. I go to another store. I have had to hunt down some to help me if I have a question. It is very bad to have to look for help.

Wal-Mart has very good customer service people and good prices on most of their products. The only downfall is how big their stores are. They are GIANT which makes it hard for some people like me to get some items. Like having to go all the way to the back of the store for a quart of oil for the car is ridiculous. Maybe they could have an ESSENTIALS DEPARTMENT near the front of the store with things like oil and shampoo and Toilet paper and ice cream and other essentials that people can quickly get to so they can get in and get out FAST. Other than that you guys ROCK!!!

I purchased multiple items online from Walmart. My order was shipped in two days at no charge and I received excellent pricing on all items. I frequently purchase online through them and have always been satisfied.

Walmart has great prices and usually quality items; particularly, drapes, sheets, other household items. They also have great grocery items and bread. Their meat like steak, chops is not good; however, hams, turkeys are great.

My main concerns are not related to the products sold. I am concerned about the employees' pay, and some of the treatment that I have witnessed firsthand while in the store. In one department, a manager was literally yelling disrespectfully at a couple of workers. I felt that redirection of any kind should be done in private, especially given the fact that they are frequently both poorly paid as well as being the breadwinner of a family.

They need to bring back store greeters on a permanent basis. They also need to have more 'floor walkers' to help shoppers. They need to understand and speak English. I had a person help me. She was nice and polite but it was difficult getting her to understand me and vice versa.

Have to hunt for customer service on the floor. Lines are too long and prices too high in meat department. Have reduced my shopping to phone card and when I can't find what I want in other stores.

Walmart is ok with pricing, with variety of electronics, clothing and food. My only complaint is they seem to only have enough cashiers available when expecting holiday shoppers or a natural disaster. That's ridiculous when you just want to grab a few items and get out. And the self check out, in a word - joke.

I do the majority of my grocery shopping at Walmart because of the wide variety of products in one store! I buy my produce elsewhere as I have had quality issues with that. Otherwise I’m totally happy supporting our local Walmart.

My decision to shop at Wal-Mart is primarily based on CONVENIENCE ONLY! My experiences here are fairly mediocre. They seem to never have items in stock that I'm trying to purchase 2 times in a row.

I love the great value of the stuff I bought. The quality is affordable, they have really good pieces on everything that I buy, and the customer service is very helpful.

Walmart is a great store as it has just about everything. The problem: Try to find someone to help you. Like all big box stores, there is never enough help and if there is, they are usually serving someone and you have to follow the server and wait.

Walmart's a great store. The Honey Crisp apples in there are often times much fresher than the apples I can get at my grocery store. They have a lot of fresh produce and other items that I only go there for. The customer service is an odd thing at Walmart. I have received good customer service at Walmart the few times I've had to go to the customer service counter, never a problem there. But I have noticed the checkout lines move very slow and it is daunting when I'm approaching the checkout and see a long line because I know it's going to be slow moving. I'm used to self-service checkouts where I can move as fast as I want and other stores where the cashiers move really quickly. But Walmart is a slow-paced check out line. But for the goods Walmart provides at low prices, it's worth the slow moving lines. But it's not always slow, sometimes I get lucky and there's not a lot of people in the express lane and I actually can breeze through.

Some are more helpful and knowledgeable than others. Some are more willing to make an effort than others. Clerk in sewing was okay, but not great. Her knowledge was limited, as was her effort. The manager in frozen foods was excellent. He cared enough to take the time. Two female clerks went way out of their way to be helpful. The clerk in the drug store section was helpful.

I couldn't find a product I was looking for and I asked an associate where I could find it, not only DID she know but took me directly to the area where the product was! Amazing lady!

The store is normally clean, well stocked and organized. There is a wide variety of selections in each category. And the employees are friendly, helpful and eager to accommodate.

My wife used their self scanner at checkout and upon finishing forgot to take her cash of $100.00 she requested. When she realized it she ran back into the store. The money was gone. The manager stated they were not responsible for loss. Told my wife to call police. They arrived and viewed their camera, but because the store's camera according to police officer the camera was misaligned. Our contention was the machine did to flash or beep nor did any attendant appear to tell us of the money left into the machine. I believe the company still should be liable and be required to refund the loss we incurred.

Purchased at Walmart.com 3 air filters that do not fit... Trying to return is a complete nightmare...they want you to pay for postage and re-stocking fee. No one would help with this, not Walmart store, Walmart 800 or Walmart@Isave.com...A complete sham. Will never do business with Walmart or Sam's ever again, and will tell anyone I can to stay away from Walmart. The worst customer service satisfaction. They couldn't care less. All apologies and nothing more!!! Do not apologize if it is not meant.

I wish that the people who work there would be able to understand English and be able to speak it well. Very frustrating to not be understood when inquiring about a product.

Walmart has competitive prices, easy returns, average quality, but often long lines and few cashiers. Other than returns, customer service is poor. If you know what you want, it is a good one stop shopping destination.

The supply is always there. And having the options of store brand and "Brand" name is always good. Having so many different things under one roof too makes for a complete and quick shopping trip. Produce is always fresh too.

The prices have increased much too high at Walmarts. It was a pleasure and a savings to shop Walmart at one time, now it's all changed. Please bring the original Walmart prices and merchandise back. Thank you.

I shop at our local Super Walmart almost daily primarily because I live in the Mojave Desert 100 miles from anything else. Walmart carries most everything that I need, although they are out of stock constantly. This is my biggest complaint about Walmart. Their inventory control is POOR especially for such a giant company. The local store has NO input on this at all, which shows a lack of interest in customer satisfaction. Have had to wait 3-4 weeks on many occasions. Quality of products is improving.

Extensive selection of items and always good service. I always succeed in finding what I need in any department and usually shop for over the counter medications, beauty product, and some food items, at better prices.

There wasn't any customer service personnel around to help answer questions I had. The lines for checkout were excessively long. The store had plenty of registers that could have been opened to accommodate the crowd of holiday shoppers.

Do not buy gift from this Walmart or probably any Walmart. They do not protect all their gift card and they don't care if a crook used it instead a person that supposed to have. They don't have any insurance for the gift card you bought and they know that something wrong with their system. We never going to buy any WALMART. Goodbye. You're not even worth it too.

Walmart is the only bigger store here. Not all employees are friendly, some aren't qualified. And some of the customers are really weird there. Sometimes is only one cashier open and some of the self cashier machines aren't working.

I have went into the store and inquiring about Walmart to Walmart and I have gotten a great experience working with the cashier and advise me that I was not in the system and that's why I can't send any money to my sister because I don't have any information about me. So I signed up for the system so I can send money to my sister and I thank her for sharing this information about the process and was happy after that.

When you find something you like, they quit carrying this product. There are never anyone to help you, never enough check out counters open and they keep moving merchandise around.

Wal-Mart need to do more cross training at the registers with those who can approve exceptions. Like refunds and discounts on purchase when the customer has been inconvenienced.

I love Walmart so does my family. One stop shopping. I can get everything I need done and saves me a lot of running around. Medications, clothes, food, dog food big bags at a good price. Parrot food also.

Walmart is the worst store have EVER been in. Especially the one in Graham Texas. This is a small rural town and have no choice of where to shop and you can believe Walmart takes advantage of it. The store is dirty, the buggies makes so much noise you can't hear yourself think. There is never toddlers to clean buggies any longer. If you need help, you have to go and hunt for an associate and trying to check out is terrible. I try to use the self check but when I can't then I stand in line up to 30 minutes or more. Walmart used to be pretty good but not any longer. I can guarantee you if I had the money for gas to shop out of town I definitely would. Walmart is HORRIBLE.

Everything is good at Walmart except sometimes the lines at the registers are too long. Otherwise, my experience at Walmart is usually a positive one.

I had no problems finding the things I needed. Areas were marked for ease of location. Associates were eager to help if needed. Prices were also comparable to other stores.

Although it's close to the holidays, Wal-Mart was very well stocked, and employees were there to help. I found everything I was looking for, and then some.

We go to the Walmart in East Greenbush, NY. We enjoy the store because it is one stop shopping. However the store is not as clean as it should be. Also a couple of times we went the bathrooms were closed.

I really don't like to go to Walmart because customer service is difficult, long lines are at every register, and the self checkout does not always work. The store is usually crowded with little help to direct you to find what you need. The prices are less than some of the other stores but the hassle of shopping is enough to send me somewhere else.

Ninety-five percent of the time I find what I'm looking for and at a fair price. Love that I can scan the receipt and use my Bluebird for holiday shopping. Best part is layaway, most families these days can't afford gifts or necessities (household appliances, small) without this service. Overall I will continue to shop there.

When Walmart first come to Greenville S.C. I would rate my experience 5 all the way in everything. However the last few years my ratings have dropped tremendously. Prices are still great but customer service have failed very much. I continue to shop at Wal-Mart because it's very convenient, being 24 hour and Wal-Mart carry good quality products. Again Wal-Mart needs to retrain employees in customer service skills, from cashiers to CSMS. I've never had a problem with the store manager, I have found them to be very professional and eager to resolve any problem that may come up, so hat's off to them. I have only had to go to a store manager a few times never wanted to go this far especially when a tiny situation could have been resolved with customer service.

It made me mad when I shopped and had a full cart when check out told me they don't price match anymore. I told them to stick it where the sun don't shine and walked out. Haven't been back since then.

Customer service is not knowledgeable and not helpful. Don’t know the answers to questions and don’t try to find out the answers. At the register, the item I was trying to buy had a problem so an employee went to get me another. After waiting 10 minutes, I finally left without it since the employee never came back.

When I go to the Walmart on La Cholla it seems the night shift never stocks items. Shelves always seem to be empty, when I ask people for directions they are not very helpful.

With limited resources and almost no gas in the car, I made a decision to shop at Walmart instead of my first retail store choice. Although Walmart was twice as far as my other choice, It worked out to be the best choice that day as I breezed through the uncrowded store, picked up my list of items, checked out and proceeded to my next item on my list. Facilitating my ability to breeze through the store, was the availability of the product that I chose to purchase. The clearly visible product was easy to find as well as the price. After locating the price and the kind of product that suited my taste, I was quickly checked out and able to leave the store. As I was leaving the store, I felt great. I realized that I saved some money, purchased the exact item that I needed and accomplished all this within record time.

I bought a bag of dog food, and it had a hole in it when I lived the 50 lb bag onto the counter strike the cashier said that isn't her job. She called someone to clean up the dog food and to go get me another bag of dog food. 30 minutes later a guy comes up with a cart with my dog food. I ended up having to left the dog food from the employee cart to mine! The employees just don't care about the customers.

We ordered a cake from Walmart bakery. They had two and a half weeks to get the cake right and they sent me the wrong ** cake. These idiots here in Wyandotte County Kansas are ** idiots. I will never go back there again. Bakery is a ** joke and unprofessional.

Love Walmart pricing. Hate trying to pay, not enough lanes open, wait is extreme. Yet every time you see managers standing around talking, when asked about opening more registers they say short of help. It's ridiculous that a manager can't open a lane to help out!

The store products are moved around a lot, & you have to get very close to the Microscopic price tags on the shelves to read them. Taxes here, are calculated on each item that you purchase. When you spot sale items online, they won't be available in the store, so you have to order the item, & pay EXTRA for shipping. You end up paying more for an item than if it was in the store.

Was looking at turkeys at Wal-Mart. Some had started to defrost and had smell. Didn't get my turkey. But I did buy other items. It's close to my home. First time had that experience of bad smells. It made me believe that maybe blood had dripped into freezer.

They need to have more checkouts open and stock the shelves better. They have hired a lot of new people but some of the items on the shelves need to be restocked.

I have been to two different Walmarts everyday for past four weeks trying to purchase their brand of a soda "Diet Dr Thunder" & there was any on shelf or in back. I was told by a couple of different grocery managers that they only get #2 cases of 6 bottles per case in at time due to the fact that they have no storage for any more. I am sooooo upset with Walmart not having enough of this soda in stock all the time --- this is VERY POOR MANAGEMENT ON THEIR PART THEREFORE LOSING CUSTOMERS!!!

It seems if you shop at Wal-Mart during the day there are more people willing to help you and they are easier to find. Shopping at night can be a little more involved. They seem to do a lot of stocking shelves at night so you are not only going around huge pallets filled with merchandise but it is also hard to find someone to help you.

When shopping at Wal-Mart, the store is one big maze. I like to get what I need and leave. I still go back to Wal-Mart. The grocery store has excellent produce.

My purchase wasn't a problem. The elderly lady in front of me bought a Christmas tree and when she showed them where she had parked they told her there was no one to help load it or help tie it down! I am 66 and she was 76 but we got it done! Buy your tree at Home Depot!

The lines are very long and there are unman registers at Wal-Mart that can be man to reduce the lines and get the customers through quicker. The change of associates now being immigrants and not being able to speak or understand English. Makes getting assistance non-existed. Such a shame that Walmart doesn't make sure the immigrants know our English, shows that profit is above people.

The shelves are empty. Looks like a Russian Supermarket. Plenty of excuses, Supply Chain and Warehouse to blame??? Then stand in line to check out for 30 minutes. Went for Allergy Meds. Shelf empty. Went for pet food, limited supply. Went for cat litter. Shelf empty. Went for memory card, out of stock. From now on AMAZON.com and Chewy.com. Bye Bye Walmart!

This Walmart always one line. Three people at the service desk and one line open. This is all the time. Hire some more people if you don't have enough staff. Everyone here seems unmotivated to do anything extra.

I bought the AC online then I changed my mind within an hour. I called to customer service to cancel. They said it is already shipped. I asked them to return it back and refund my money. They said they will and never did. I needed to call again to find out that my refund wasn't issued. Now it is going to take 3-5 business days to refund. Don't use Walmart. Use AMAZON.

I shop at Walmart because of the variety of products sold and because their prices are more affordable for my family. I recently made an online purchase. Walmart's pick up procedure had changed and the procedure they implemented did make for a quicker checkout/pickup transaction, but this was due to a service person being readily available to hand the package over to me. Walmart's in store checkout is not as favorable to me due to the fact that they have fewer than is necessary checkouts open despite the time of day and despite the number of customers waiting for a checkout.

Walmart is a great place to shop with a lot of variety in merchandise. If I can't find what I want in another store, I know that Walmart will usually have it and at a better price. The only concern I may have is sometimes the employees aren't always polite and that may be because sometimes customers aren't very nice to them. Anyway, I will shop Walmart in store and online. I always check them first.

Walmart doesn't have enough checkouts especially at this time of year. Also you can never find someone to help you find something. I believe that based on the numbers of shoppers they could provide better service.

Shopping at Brown Deer Walmart is dangerous, everyone I know has been taken by pickpockets and there are always thugs hanging around in the parking lot. I buy my diabetic test strips there at the excellent price of 100 for 17 bucks. That's why I go there.

Walmart has good value but terrible customer service most of the time. Long lines with customer service personnel that are not trained well and don't care much.

Walmart is value and literal; every day, online, and holidays. Loyalty is seen in the employees as well as the consumers and that's nice. Spirit in shopping for items is also a reason to shop at Walmart as well as the US-based stores' variety of services under one roof.

One of my credit cards stolen, used repeatedly, large amounts. I would not have been able to use my own credit card without showing ID in Mesa, AZ. Assisted inside by Walmart employees. Fraudulent criminals look nothing like me. Credit card company kept calling asking questions like, “Did you make these phone calls to Mexico?” Walmart perpetuates Fraud On legitimate customers, worst place to shop. From wild out of control customers on drugs, rude, disrespectful, creating toxic, hostile, environment matched only by incompetent, uneducated, untrained, employees who cannot ring up purchases correctly. Store management sets low, unprofessional bad example, the problem; not the solution. Security at door acts like ** Gestapo treating paying customers like thieves they let into the stores repeatedly; Walmart fails to adequately and appropriately to act in accountable; responsible manner.

I don't have a problem finding what I want, but this time there were two things that they were out of. So I had to buy them somewhere else. People there are always helpful when I do have a problem.

Most of employees do not speak English as primary language and trying to get them to understand is horrible and check out is terrible as many aisles are not staffed. Stocking is another problem. Store recently "Remodeled" and it is a disaster, they converted short lanes to wider lanes, for me, elderly and handicapped it is horrible. This is Dumfries store.

Pretty simple. Walmart.com advertises a product as same day pickup at a nearby store. You buy the product (before 3PM) expecting to be able to pick it up in a couple of hours. They wait until 8PM to send you an email saying that the pickup was delayed in 3 to 5 days (!!!), estimated. You try to cancel online. The website says that it isn't guaranteed to cancel it. You wonder if they even put any effort into making this work. This happened to me twice, I'm not buying anything else in Walmart.com.

Four packages arrived at my door that I ordered from Wal-Mart. In the boxes there were a total of three sets of dumbbells making the packages 30 lbs each. Whoever packaged the boxes thought a single piece of brown packaging paper would be enough to stop 30 lbs of steel from moving around in the box. All of the boxes had a significant damage to them, but two of the packages literally had their contents hanging out of the box which was barely being held together with packaging tape. I'm honestly surprised nothing fell out and got lost in the mail.

I have been to several Wal-Marts where the lack of fish/Betta care is unacceptable but my worse experience is from the McDonough GA location @ 135 Willow Lane. They do not have a dedicated fish dept. in their pet section just Bettas lined up on the shelves. My assumption is they get treated like cans of food, stocked and forgotten about until bought or the next shipment comes in or they eventually die. This is a form of animal cruelty. I have complained several times to management and even contacted corporate but nothing has changed. The Betta's water is discolored, ranging from light yellow to brown with fungus or floating objects in the cups.

I bought a bicycle coupler a few weeks ago and on April 26 I bought 2 kayaks and paid 500 dollars, other than the email I got when I ordered them I received no communication. I finally called the store and was told they came in 2 days ago! No call no email! This happened with the coupler too, they get the orders in the store but will not check them in. I will NEVER order anything else from them!

This review is for Walmart Online practices. I was sent the wrong item and was told to deal with the third party vendor directly. Amazon would NEVER do that. Amazon resolves all issues promptly and through Amazon. Walmart will need to up their game if they expect to compete with Amazon.

I shop at Walmart because prices are lower than pet store chains. I have 20+ cats and 4 dogs, so we go through a lot of food so price is the biggest factor.

Every time I order something from Walmart.com for free same day pickup at my local store, they are out of stock even though the website says they have plenty in stock. EVERY TIME! I decided to give them another chance today. Walmart.com said my local store had 4 of these items in stock. I placed the order for all 4, I waited for HOURS, only to receive an email that they said had lied once again, they didn't have ANY in stock & "Since we don't know when we'll get them in again, we've canceled the items from your order and won't charge you for them." That's real big of them.

I bought a gift card from Walmart online and inadvertently put the wrong e-mail address for the recipient. I immediately tried to start a return since I noticed the error and was told online that it can't be returned since it was an on-line gift card. I have talked via phone to one customer service rep and chatted with 2 other customer service reps about the glitch. Each time I was told it would be handled and my money either returned or the card forwarded to the correct e-mail. After being told that, all of a sudden the issue had to be escalated to a "higher power" than what the rep could do and I would be contact in a few days. 3 times I was told this and I have yet to get a call, e-mail, text or anything about my issue so I am out $100. That will be the last gift card I ever buy from Walmart.

On May 9th at 6 pm I went into Walmart to return an item. I lined up in customer service, after a few minutes another customer lined up behind me. One of the Walmart workers came up to me asking if I entered through this door. I told her I did, she said she didn't see me. I didn't know what to say to that. I mean if she was doing her job and standing at the door she would see me. Anyways then she asked me if I took a return sticker, I didn't know what that was. She was very rude and talking to me as if I was a thief. The guy that was behind me did not get a sticker, nor did the people in front of me. She created a scene and made me look like a criminal. Later I went to her and told her that she was very rude, she would not apologize and gave me more attitude. I would never shop at a place where their customers are treated like thieves. Not shopping at Wal-Mart again.

In recent days, make a purchase through Walmart.com. The purchased items are a 12V battery and a 12V charger. Actually what I needed was 24V so I tried to return them the day after I received them at the nearest Walmart store. There I found out that the items had been purchased from a third party and therefore could not be returned to Walmart which was not responsible for anything. Contact the sellers and they accept the return but I have to pay the shipping and a 15% restocking fee after which if I am lucky I will be refunded the rest of the money (the invoice is $ 94.45). Walmart.com uses other sellers without communicating it to the buyer (I would never have bought from another vendor that was not Walmart) and then he will not be responsible for anything.

Walmart I have been buying extended warranty at the cash registers and Walmart.com. When before buying they stated it's EXTENDED warranty means You get on top of In year/s of Manufacturer warranty... and it start from day you buy. I had been verifying these statement from Walmart stores and online... They stated My warranty will start from day you buy products and I do not have to call or deal with Manufacturers. "We take care of Everything and Above what manufacturers do not cover like, replace and refund..."

Have called Corp on this so called new policy, they had said they knew of no new policy, but at stores they make you stop for a sticker on all your return items, when you get to service desk they throw them out? Takes quite a bit of time at door with backups waiting for stickers, when one is on a tight schedule, and if you go around the line, the door greeter talks to you like you, are garbage, when all you want to do after a long day is to get in, do return do some shopping and get out. Walmart is no longer a pleasant experience, especially if you are disabled. Was told that is to deter theft by oje co mgr, who basically blames us for this change, why when you have your receipts and bagged items in hand? Has the feel that Walmart saying that we are all thieves now! No other retail store treats good customers this way. Will most likely stop shopping at Walmart, public treats you with the respect we deserve. It's a shame!

We were on vacation visiting family and rented a house close to the store on 192 & Bass road. #1 the service took forever even in the self express lanes. But the whole time while in line the clerk was continually speaking Spanish, the last time I checked Florida was still in the United States and English is the LEGAL LANGUAGE. We felt like we were in a foreign country. Even when I got to the cashier she spoke Spanish to me, I told her English only, then she spoke very little to me but the whole time she was checking me out she was talking in rapid non stop Spanish to the override clerk.

You can't bring your pet in unless its properly badged. Your animal can't go in and they only sell fish and pet supplies for cats, dogs, fish and so rodents and reptiles. No variety of pets for sale. Not my idea of a real pet store!

Walmart always has great prices, but they don't always have the same products. I'm going to try chewy.com for my next order, perhaps they will have the brands I like and good prices.

I am so thoroughly frustrated with Walmart Online that I'm recommending that you avoid using their service to purchase anything. I've been trying to purchase a patio furniture set for more than a week. The first time I tried to purchase it the site replied that it could not be delivered to my zip code. When I contacted the customer service department they responded it was a glitch and within 48 hours it would be fixed and I should try again. I have 3-times and each time the site says it can't break delivered and each time I've been told that it's a temporary glitch in the system. It's almost as though all customer service reps are given this reply to use when they don't know for sure what's wrong.

I have bought more broken items than I cannot count. I have a radio that I have replaced twice that was missing parts the first time and now doesn't work (Blackweb so do not buy their products). Blackweb claims their products are perfect, they are all defective.

I am a COPD patient at home. Unable to shop and carry my Oxygen tank. So for the last two years, I have been ordering online. Because I am homebound, don't drive, and can't walk long. It's hard loading and unloading a cart with tubing hanging. I placed an order and the shipping date is ridiculous, because I anticipated using charger plates for mother's day brunch. I need three corsages for mother's day, and shipping for them were also after mother's day. I visited the site of the retailer who was selling the products and they did not show the item for sale at all, so I laced them back.

I usually shop at Walmart for my cat supplies. However, the selections are few. That does not affect what my cat likes. The main problem is being out of the product I am looking for and no associate available to request help.

Like being able to order online at Wal-Mart and have free pick up at store. Store help is helpful when picking up order with their call ahead app. They have order ready waiting on me to pick up.

Being on vacation, prior to going to our hotel, my husband and I stopped by the store on Conley Road in Columbia, Missouri, after having traveled for hours. I saw a young man stocking paper towels/toilet paper. I approached him and asked for a price check. I needed some paper towels, and the price of the ones that I wanted was not visible. Upon asking, the worker YELLED, "What?!!" We were appalled. He was very pugnacious and condescending. It took him a while to find the price and he attempted to hand the paper towels to me behind his back. He asked, "Do you want them or not?" I was so offended that I began to walk away. Before I did, I sarcastically thanked him for his help. He then sarcastically replied, "Yeah, you're welcome!"

I understand that people want to save money, but the majority of products there are cheap quality. I do not buy pet food there. I only purchase treats, toys, or accessories. I wanted to purchase treats for my cat, however they did not have any treats that were soft. My cat cannot have any dry food or treats, as per vet. So I did not make a purchase from the pet department today.

Do not order online from Walmart. We ordered a light grow kit. We received a light bulb. I contacted Walmart and they said, “Oh it's one of our vendors and we don't handle that.” Well it's on their website. Walmart's trying, and I stress, Trying to compete with Amazon. Walmart get out of the game, you're committing fraud. You’re likely to get a lawsuit or more. Stick with Amazon if you are ordering online. I know for a fact Amazon stands behind everything on their website.

I would not really call this a Pet Store. It is a pet section in the store. They do have several products that I like. The pet beds are nice and reasonably priced. I also buy a spray that is helpful after our dog goes outside. It smells nice but not too strong. It is close to us and very convenient.

I find Walmart FAST, personable, of reasonable quality and computer user friendly. In other words, I have not had a problem with Walmart, they are great!

Never order online. I ordered a tv that said 2 day shipping. After I ordered said would ship in 5 days. Called customer service and they told me the order had to be placed by 2. I said nowhere does it say it on the app. The supervisor verified this by logging on app and said Walmart.com and app have 2 different policies and nothing could be done. Worst service ever!!

I really like the pet department at Walmart because I can shop 24/7 and many times it is late night or early morning. Regardless of the time, they offer a great selection and excellent prices. They also have good security and have provided someone to watch over me when I had to walk to my car during the wee hours.

The Wal-Mart stores in California are ruining our small businesses. The shelves are dirty, the staff is impolite and they told me that they only speak Spanish. I speak English only; does Wal-Mart expect me to learn Spanish in order to shop there? Thank you.

Every single time now that makes three I have made a purchase from Walmart.com first when the items come it is not at all the picture or description they advertise. Then I email customer service and they are the rudest people I have ever had contact with. Then after all the money I spend my house is filling up with items I cannot use and I am out the money. I contacted customer service directly after the second time that I did not get a reasonable response. Said it would cost me much to return. It refunded me pennies and stuck with it. Customer service apologized profusely said they would check into it with no response yet and it's been months. Said they deal with a lot of retailers who contract out. In other words so what.

I like to shop here for pet products for my cat and my daughter's bird. I always find what I need at a great price. I love to pick them out toys and treats.

Twice I've ordered items from Wal-Mart online that claimed free 2-day shipping. Both times I get a tracking number with a date 7-10 days later than the order date. When I call customer service I just get the runaround. Lesson learned, won't be ordering from Wal-Mart ever again.

Their products are very good and I usually buy my pet stuff from Walmart. I really love the way they stock the things that you need for your pets. They have for each pet you have. You can talk to somebody anytime of the day or night and get the best advice for your pet. They will take and show you the things that you need for your pet that is best for your pet.

I can always find what I'm looking for on Amazon.com. If I don't like the price or want to purchase locally, I go to Walmart.com. Between the two I get what I need within my budget.

The Walmart.com associates are very rude and offer no help to the customer so I asked to a supervisor. The supervisor started making excuses immediately and like her associate was very rude and offered no help. It seems that whether you call the corporate office or walk in a store in San Antonio Tx CUSTOMERS MEAN NOTHING TO WALMART. I am sending my SAM'S Membership back to them and will find other stores to trade with. Way to go Walmart.

Often use Walmart.com because of a broader selection of product. Sometimes online pricing is cheaper than the in store price - why? Always stay with in store pick up to avoid S&H cost.

I shop at Walmart's Pet Section because I have a very choicely Puppy and she will only eat a certain type of Food and Treat. I shop all her pet care needs as well, prices are great. Shopped other pet stores and Walmart is the best. Will only shop there for Her.