Wal-Mart Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About Wal-Mart
Walmart Auto Care Center offers automotive maintenance services within Walmart locations. Its services include oil changes, tire installation, battery testing and replacement, and multipoint inspections. This integration allows customers to address vehicle maintenance needs while shopping for everyday items.
Visit www.walmart.com- Affordable prices on many products
- Wide variety of items available
- Frequent promotions and discounts
- Inconsistent customer service quality
- Long wait times at checkout
- Frequent stock availability issues
Wal-Mart Reviews
Filter by Rating
- (397)
- (409)
- (388)
- (650)
- (4,121)
Popular Mentions
- 4,976,238 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,976,238 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed April 28, 2018
The Walmart store has signs so customer can find items easy. The pet items are in order and priced. And at good value for money. Inexpensive. A variety to choose from. I visit The Walmart on 190 Street Normandie Los Angeles.
Reviewed April 28, 2018
I stopped shopping Walmart.com after the 3rd time out of 5 orders were canceled for no reason or explanation and my payment wasn't refunded for almost a week. In addition I purchased an office chair from a third party on Walmart.com that broke after 60 days of use. The seller offered no refund and Walmart refused to offer any refund either. Contacted Walmart customer service and was told Walmart offers virtually no protections to their online customers. What an awful company.
Reviewed April 27, 2018
This store is always helpful and they almost always have what I need for my dogs. The only complaint that I have I always have to go to another store or order my dogs flea and tick medicine.
Reviewed April 26, 2018
It's almost impossible to get a customer service rep at Walmart. And, they know nothing about animals and products they carry. Only help I got was directions to pet supply area. Then you're on your own.
Reviewed April 26, 2018
Low-class customer service at Walmart Jones/Lake Mead! Bought online for pickup there, what a mistake! Don't bother! Shop at Amazon instead. I refuse to ever shop at Walmart again!
Reviewed April 25, 2018
Ordered few things to be shipped to my house. Check the tracking number and it claimed my items were delivered yesterday at 2:29 on front porch. Spoke with customer service who claim the package was lost in mail and offer to ship replacement item. So now I have to wait another 3 days to see if my package might show up this time. I can understand this happening every now and then but this is third time in row. Despite my gut feeling I had decided to give them a third chance to get things right but didn’t happen. I know I will no longer shop at Walmart in person or online. Their 2 day shipping is a lie and they will say they delivered package but it will never show up on your porch nor will they give you refund or discount. Walmart is a disgrace and I will keep my fingers crossed that Amazon will put them under.
Reviewed April 25, 2018
I went to the Walmart superstore located at 83rd and Stewart in Chicago, IL on 4/3/2018 to purchase a canister of Febreeze one and I asked a Walmart associate about the refills because you can reuse the canisters. He told me they did not sell the refills then I told him, "You should not be selling Febreeze One then." How stupid is this or incompetent is this. I should have asked to speak to the manager but did not.
Reviewed April 25, 2018
I feared for my life at Walmart the other day. I was asked to show my receipt to some lady that works there immediately after check out. I did not have time to deal with 2 checkouts. A Sheriff came out and accused me of theft, ran my tag and detained me for not showing some lady my receipt and not showing her what I bought. I will never return to that Walmart or any other ever again.

Reviewed April 25, 2018
My main shopping online site. I find great values price wise. I shop wisely though... Reading many reviews also helps to make a decision. I live on a fixed government income so I have to shop within my means. 95% of all purchases are exactly what I want. If I have a problem Walmart has always given me credit. NO PROBLEM. Free shipping at $35, usually arrives within 2 days.
Reviewed April 25, 2018
They should expand their cat food selection. There aren't hardly any healthy varieties whose 1st ingredient is meat. Most all list corn as the main ingredient. Cats are carnivorous, meat eaters! I see numerous varieties of natural, meat, dog food. Beef, chicken, salmon, turkey, venison, etc...; ie: Walmart carries Rachael Ray brands of dog food, but none for cats.
Reviewed April 24, 2018
In the past 4 weeks, I have witnessed at least TEN Bettas die from both ammonia poisoning and ich. Some of them I don't have pics of (3). There would have been more at this store if I had not have been changing their nasty water and taking and curing 4 of them... And helping 4 other ones and adopting them out. That's 18 total plus other Wal-Mart locations in the Valley makes me pretty upset???? Here are photos of 8 of them. Someone needs to put a sign up to stop overfeeding them, have more than one person who changes their water, or even better STOP ORDERING MORE. PERIOD. Problem Solved.
In the past 4 weeks, I have witnessed at least TEN bettas die from both ammonia poisoning and ich. Some of them I don't have pics of(3) There would have been more at this store if I had not have been changing their nasty water and taking and curing 4 of them... And helping 4 other ones and adopting them out. That's 18 total plus other Wal-Mart locations in the Valley makes me pretty upset ????
Here are photos of 8 of them.
Someone needs to put a sign up to stop overfeeding them, have more than one person who changes their water, or even better STOP ORDERING MORE. PERIOD. Problem Solved.

Reviewed April 24, 2018
I've done a fair amount of online shopping with Walmart, and the packaging has always been very good when I have the items sent to my home, and the customer service has always been great when I pick it up in-store. And (being known for my frugality) I've always been very satisfied with the prices.
Reviewed April 23, 2018
My family is very busy on the weekends. So around 9 pm we arrive at the Walmart in Anna. At 10 we were ready to check out after grocery shopping. Not a single lane was open. Apparently all lanes close at 10 pm at a location that is open 24/7.
Reviewed April 22, 2018
I do a lot of my shopping online. I like the convenience and easy of online shopping and only have had a couple of problems with what I have bought but have always been solved with an email or phone call. The only thing I don't like about online shopping is when you type what you're looking for it always gives you extra so it does take a little extra time to find exactly what you're looking for.
Reviewed April 21, 2018
I have been to Walmart 4 times in the past 2 1/2 weeks, and have bought a total of four fish. 3 of them were common goldfish, and the last one was a Calico fish. All but one of my fish have died. My calico fish died about 13 hours after I purchased it and it lost all of its color, and then they sold me a fish that was already half dead, and it died within the first 2 days I had it, and then the other one died within 3 hours after purchasing them. They have no professional experience to be taking care of those fish properly.
I explained to them that I had not owned a fish since I was little and needed some help with what would be the best type of tank to use and proper guidelines on how to care for the fish. The guy had to look it up on his phone, and all 4 times that I have been there no one has been any help and none of them knew what they were doing. I will never be purchasing another fish from there, and while I was looking at the fish there were countless fish dead in the tanks just sitting there.
Reviewed April 21, 2018
This is a sad story. I researched best bed pillows and found, believe it or not, that Walmart offered the highest rated. I ordered two for $125.00. In a few weeks, I received a shipment of two large, put-together-yourself wooden bookshelves in heavy boxes. I had no idea who ordered the shelves and began asking my neighbors if they had ordered them. The following week I received two more. A month or so passed and I called about the pillows that never arrived. I was told that Walmart's skew number was incorrect and for each pillow I received two shelves instead.
I was sent two labels - for four boxes? I called back for two more labels to return the bookshelves. I'm 66 years old and couldn't lift the heavy boxes to deliver them to a UPS store. I asked about UPS picking them up and was told they didn't do that. Today I've put the labels on the boxes and will deliver them myself to a UPS store. Hopefully a nice young man with muscles will help me unload them. And even more important, I'm hoping I get my $125 back from Walmart!!!
Reviewed April 19, 2018
I received a $50.00 Boston Pizza gift card from my family. Walmart and their supplier verified it was purchased at Walmart Canada. They said it was never paid for but it has a 0 balance. It was verified at Boston Pizza that it was never used. I have spoken with Boston Pizza and Walmart extensively. Walmart will not work with the supplier to assist with any details so I can ask my family to locate the credit card payment although they say it was never paid for. I have spoken with "Customer Service" several times and it is obvious they don't understand anything about the merchant gift card or want a resolution. They just said the card was never purchased...and if it was, produce the receipt. I was promised a call back by a manager, Roland ** but he does not call back after leaving several messages.
So Walmart takes the money for gift cards and distributes it to the various merchants the cards belong to when activated. If they don't activate the card, assuming this is in error, then Boston Pizza does not get paid and the consumer has an invalid gift card. Someone has the money for this gift card and Walmart does not wish to disclose any information to help uncover if there is a problem from within or an error at the time of purchase so the consumer loses and Walmart keeps the money.
Reviewed April 18, 2018
I ordered a photo blanket for a gift. First, it took over an hour to order it because the site kept deleting my pictures. Then 12 days later when I called to find out why it hadn't been delivered I was told it was lost!!! I asked how they knew but never got a good answer. Was on chat for at least a half hour with no good answers other than it's lost!!! NEVER AGAIN!!!
Reviewed April 18, 2018
I made a payment to my Walmart credit card on 4/17/18 and the next day I got a late fee for no reason. When I call customer service asking why I'm getting a late fee. She said that, "Your payment hasn't posted," that why I got a fee. Told her that I paid on time and shouldn't get a late and she got a attitude. So I ask for a manager the like 5 times or more. I finally spoke Tiara the manager and I let her know that I did like the Rep attitude and trying to get the late fee resolve. It was waste of time talk to manager and Rep that I could barely understand. They were no help with my situation. All they can do is blame it on the system and it will take 48 hours to fall off. I paid my Walmart credit card on same day and I never got a fee until today.

Reviewed April 16, 2018
I ordered a facial concealer/highlighter from Walmart.com (Hai Jing Yuan Technology Hong Kong Co. Limited). The package was "Accepted" on March 25, 2018 in Rowland Heights, CA. There were 3 other items on this order number that arrived on time as stated, however this particular item was set to arrive on April 5, 2018. It is now April 16, 2018 and I STILL haven't received this item. Through all the emails between myself, Walmart (who claims no responsibility) and Hai Jing Yuan (who states the post office's tracking system malfunctioned), I've been told I will receive my item within 7 days (that was 3 days ago) and Hai Jing Yuan offered me a partial refund of $4 and I keep the product (HAVEN'T SEEN THE ITEM NOR THE PARTIAL REFUND).
My issue with this whole ordeal is that the item is coming from China by way of Rowland Heights, CA meaning I was duped into thinking this product was coming from a company in CA to arrive on said due date of April 5, 2018 only to find out it's coming straight from China - AND Walmart is okay with their customers being treated like this???
I told Hai Jing Yuan AND Walmart to keep the money AND the product and that I will be filing a complaint against BOTH of them for fraudulent practices. I canceled my Walmart account and deleted the Walmart.com app. I'm STILL waiting for my concealer in the mail, Walmart could only say they were sending my concern to "higher authorities" - yeah, right, I won't be holding my breath for that one. I even tried to do a return on the item I never received and the order number information keeps sending me back to Hai Jing Yuan, who in turn keeps telling me the item is on its way, check the USPS tracking number (see image attached). This is ridiculous!!!
Reviewed April 16, 2018
Whoever orders online regularly should notice this change. Walmart claims you get free shipping when you spend $35.00. Well I loved getting everything from them because I am for one disabled and I live 100 miles from the nearest Walmart, plus I am on a fixed income. What I notice they are now doing is charging more if you have the item delivered than if you picked it up at the store yourself. I don't see that as free shipping. Is this a loophole they have found? Is this a sort of fraud? It looks like a nasty trick to me and my intelligence has been insulted. Has anyone else noticed this? Stop it Walmart. I feel cheated! I've been pretty loyal to Walmart for years and years.
Reviewed April 14, 2018
My husband and I decided to go 3 days at the lake fishing because he was gonna have a 3 days weekend. We decided this on Monday. I ordered floats tubes at Costco and spent extra money for the 2 days delivery, same thing with Academy for the fishing gear. We needed waders and the best price was at Walmart. I ordered them on Tuesday, 2 days delivery. Well, on Friday everything arrived including my husband 's wader but mine is missing. I call Walmart, they don't take responsibility and transfer me to FedEx. FedEx tracked my wader and found out that Walmart didn't ship in on Wednesday like they were supposed to do (someone messed up at their warehouse I supposed) and shipped late Thursday night. So my wader was still in Texas on Friday evening (we live in Southern California) and I couldn't even pick it up.
I ask if there was any other similar product available here in San Diego and they said they could not give me a different product and the wader I ordered was not available anywhere near me. I told them I had to leave the next morning for the 3 days vacation and they didn't care. They ask me 'What do you want me to do for you?' I replied that I wanted my wader!!! That I was gonna delay my vacation and just go for 2 days if my wader could come here the next day but no. They can't do anything. They tried to blame Google Express for this but even if I ordered through Google Express, I place the order on Walmart. This was Walmart fault!!! They made the mistake at the warehouse and ship my item too late!!! How can Google has anything to do with Walmart warehouse?!! We all entrusted Walmart to do what they were supposed to do but they failed.
At the end Google Express give me 25$ coupon and were very nice and polite. They apologize but still 25$ is not buying my vacation and the hundreds of $ I spent for this trip. Also Considering I drove over 100 miles to found a wader after I found out Walmart messed up and still didn't found it anywhere. There is a reason I ordered online. But at least Google Express give me the coupon and was nice and understanding. Walmart didn't give me anything. They try to blame anyone else when they are the problem. Their service is poor, they don't do what they promise and they don't care about you. I think The only reason they are still in business is because they can lower the price of products.
Thank you for ruining my vacation Walmart. I sure never gonna order through you anymore. In fact I already place another order through Target. I understand sometimes mistakes or errors happen but is up to you and your service to found a solution for the problems you cause. I suggested to pick up the item myself even to purchase a different item that was available in my area and then return the other product when it would have arrived but Walmart doesn't even TRY to help you out after they made the mistake. Looks like we are just a number on their eyes, not people. I sure used to shop a lot at Walmart but I am not going to anymore and I will start shopping somewhere else. As you can see on the picture below it says arrives by Friday not Monday, 2 days delivery not 6 days!!!
Reviewed April 13, 2018
I purchased a BeautySleep Sanford Plush Mattress from Walmart.com and my mattress arrived at my door in horrible condition. The man who delivered it, from the start, asked me to get up into the small delivery truck and take a look at my purchase. Upon inspection, the plastic protection at the front (top) of the mattress had been broken open in several places, and the material/top of the mattress was embedded with oily-black semi-trailer brake dust, or some sort of black STAINS! The delivery driver said that I could reject the delivery but that it would probably be best if I just ACCEPT DELIVERY, and he had me take photos of not only his original delivery invoice, which proved that his company had received the mattress in its horrible condition, but he also told me to take photos of the mattress; as he took photos of his own of the mattress once he had brought it up to my house.
The mattress was under $300.00, so it was a cheap purchase, but this should not mean that I should have had to accept a filthy mattress. Thanks to the WALMART.COM's choice of shipping/deliverers (Pilot Freight Services), and thanks to the fact that WALMART chooses to not respond to my complaints/photo proofs that THEY ARE RESPONSIBLE, entirely--I now have a brand new mattress which I've attempted to deep shampoo the top of, just so that I can now store it away in better shape than it was received, as I now wait for another, hopefully, better mattress which I've ordered from a local furniture store.
Reviewed April 12, 2018
I ordered 25 (18x12x6) boxes from the vendor The Boxery. I didn't receive them timely so I contacted Walmart and they noted stuck in shipping. UPS.com says The Boxery printed a shipping label but never delivered the box to UPS. So NO it wasn't stuck in shipping. It didn't even make it to shipping. They continued to play games like this is a vendor. I didn't buy from the damn vendor. I purchased from Walmart.com. Stand up for your business. Make your vendors responsible. This is ridiculous! The last time I tried to buy from them they sent me a broken TV. Order # **. They told me I could drive to the local Walmart to replace it. It took 45 minutes because the local Walmart told me they didn't take this type of return. Walmart doesn't stand by their customers!
Reviewed April 10, 2018
I placed an order online for in-store pickup for later today. 2 hours later, I received an email stating my credit card was being refunded. Turns out, the item was never at the location specified by Walmart.com. Why would you waste people's time like that. You're a bunch of idiots. I'm NEVER shopping here again with your hormone filled disgusting glued together meat, generic GMO-filled food products, ghetto zombie employees, etc... By the way, the people of Walmart website tells me everything I need to know. You attract what you are.
Reviewed April 10, 2018
Promise to be deliver on the 7. Was going on trip. Had to wait till Monday. Lost 2 days of my trip time. I revived it. I paid extra money for the 7 not the 9. Want the extra money back it cost me. Plus you keep sending my stuff to wrong store 8 miles out of my way 3rd time. This is my Last online order for Walmart. Cost more in gas and this new pickup stinks. It's not worth the time or effort. Even the guy before me only got half his order. He was pissed too. The new pickup sinks. It's just to get rid of employees. How sad that is. They don't pay them enough as it is. Lesson learned don't buy from Walmart online.
Reviewed April 9, 2018
Never will I shop here again. We brought a brand new (Roku) TV not 2 days ago. Got it home, the screen was cracked. We took it back in the box it came in with the receipt, they said they couldn't exchange it or return it. First we were told it was dusty, then told numbers didn't match. We explained the box was tore down the side when we bought it and it had a clearance tag on it. The man from electronics said it happens especially with display models so just override it and do the return. The assistant manager Stacie refused. So we basically threw away almost $500. So warning if you need something that new and pricey spend the extra and go somewhere else because you may get a product that doesn't work.
Reviewed April 7, 2018
The order # ** was supposed to be delivered Today, April 5th, 2018. Upon tracking it and talking with your Customer service agent and his supervisor, incident # **, and then again with the Colorado Agent and Supervisor, incident # **, I came to know that they knew nothing on - why it's not shipped. Walmart agents and supervisors didn't try to escalate this issue to the senior management and told me flatly that I could cancel the order as it was not delivered! This is the 2nd time this issue of no-delivery for my online order for this product MO80L510 and item # 567387272, has been happening. Why are they keeping such a product online, when they can't fulfill the order?
Reviewed April 7, 2018
Filed transaction dispute and week later card was cancelled without any communication, Found out because we were trying to buy groceries and card declined. I called and finally got a human and was told after disputed transactions they cancelled card and new one will be here in week. Told her that I needed it sooner, she said, "Call tomorrow to have it expedited." I called today to be told I would still have to wait til Thursday for the card. I pushed it and said, "What is the fastest!!!" I have to buy a new card and they will transfer the balance to the new card right away. We will see if this works. Customer service stunk and tried to push me off the phone!!
Reviewed April 4, 2018
After 2 weeks calling them every day, I am just tired of! I order one queen bed, and one set bed, with nightstand and storage mirror, I never get them! I get the 2 beds! One of the bed was broke! I call for the rest of the items and they say if I am not happy I should return the bed! I don t want return the bed, is already installed! I want my storage and the nightstand! I am just exhausted to fight with them!
Reviewed April 4, 2018
I bought 2 pairs of headphone from Walmart.com. I thought that if the items not working I can return them to any Walmart store. It was wrong. Walmart.com don't accept returns for these items. They sent it to 3rd party to handle the return. This company charge 15% for restocking fee plus shipping charge when the order was sent. Besides, I have to pay another shipping fee to send these items back to the 3rd party. After adding all costs associated with the return, there is not much money left for returning the items. Buyers beware when ordering online at Walmart.com.
Reviewed April 3, 2018
I placed an order through the Quakertown store online and when I looked the item up it was $9.00, when I went to check it out it was $29.34. Like I said I ordered it because it said only 2 left and figured I would contact someone to get my difference reimbursed back to me. I have tried to get the higher up people to help me resolve this however, they don’t seem to care about their customers.
Reviewed April 2, 2018
This evening I went into a WalMart BY MYSELF for a bottled water. Let me start by saying I am a 33 year old Male Army Infantry Combat Vet. Not a high schooler or college student and not with anyone else. I grabbed my bottle of water and walked up to a checkstand. I put my divider up between the lady in front of me's one beer and my water and stood there. As we waited for the current person buying things to finish the lady in front of me looked at me and just kindly asked how my Easter was and if I had a family or kids and we chatted for a minute briefly.
The checker then asked for MY ID so the lady in front of me could purchase a beer!!! I informed her we weren't together and that I didn't know her and I also had only brought $5 in to the store with me to grab the water because my wife was waiting in the parking lot in our car and I was not going to run out to my car to get my ID to validate a purchase for someone I didn't even know!!! She asked us to get out of line as she would not sell to us and it is WalMart's Policy since her and I "Talked". What is this ** Germany?!
Reviewed April 2, 2018
Me and my husband trying to order somethings off of Walmart online. And the order her canceled a total of 7 times two different credit cards. Say problem with verification of payment. But our bank put hold on money, I suppose I’ll take my business elsewhere who will accept our money. And this is not cool. Ordered more products and now price goes up within 5 minutes.
Reviewed March 30, 2018
I applied for a Wal-Mart credit card in response to an offer I received when I was making an online purchase. The offer was that I was to receive a $25 credit, but only if I made purchase with that card that day. I applied for it and was instantly approved. The card was supposed to be automatically linked to my account so I could use it, but it would not link. I chatted with customer service and they said I had to call the next day. The next day I was told how I could manually link the card to my account and use it to make that purchase, but that I would no longer qualify for the $25 credit on my statement since I would not be making the purchase on the day the account was opened.
After several hours and speaking with several CS reps, Wal-Mart was willing to give me the credit if I applied for a new card. I had cancelled the card I had just opened, because I felt this entire thing was such a ripoff. Especially when I was told how I could use the new card to make that purchase, by manually entering some data, but by then I would not get the promised $25 credit since it was no longer the same day that the card was approved.
Reviewed March 30, 2018
I placed an order on Walmart.com and received a confirmation email that the item had shipped. When the item never arrived, I discovered that the third party seller (LSC Services LLC) never shipped the item. When I figured out how to contact them directly, they indicated that they had a problem with shipping and my item got lost. Moreover, they no longer had any of the item left in stock to send me a replacement.
I had chosen Walmart.com to give Amazon some competition, but based on my experience and the dozens of poor reviews on ConsumerAffairs, Walmart is clearly out of its league. Its third party sellers can't be trusted with even the most fundamental practices of a) knowing how to ship items and b) alerting customers that there might be a problem. LSC Services LLC did issue a refund. That's the only positive thing I can say about my experience.
Reviewed March 29, 2018
Walmart is the place that I feel very very special. I love to go there and they know me by name. They are always there to help me and answer my questions. Also, I have kids and I love to hear about the new things happening.
Reviewed March 29, 2018
I have a Walmart card with Synchrony Bank and I have had this card for a little over 7 months for I have never went over my limit and I have always paid on this card on time. Today 03/29/2018 I went to go pay a payment on the account and there was a message in bold telling me my account was close. The first thing I did was talk to one of the customer service rep through the online chat thing and I was told to contact TransUnion because it was in reference to something they sent over to them (Walmart, Synchrony).
I called Synchrony 1800 number on the Walmart card and the representative stated she couldn't tell me why because she didn't have the paperwork on hand that they sent over but they will send me something in the mail within 7-10 business days. The account was close on 03/27/2018 and I didn't have any knowledge of it. Until 03/29/2018 my credit score is still the same so I'm just at a totally lost for words but I plan to file a complaint. This is just too unfair because I do not want this affecting my credit score.
Reviewed March 29, 2018
They don't carry the higher quality foods. Also, customer service is awful. But it's great for ability to pick up pet food while doing other shopping and with the new pick up options it's very convenient.
Reviewed March 29, 2018
My experience at Walmart was great because I found thing I needed. I was trying to get keys made and one rep called for the one who a works there. And they came right away.
Reviewed March 28, 2018
I have shopped at Walmart often and it's apparent the sales associates require additional training so they may be able to provide satisfactory customer service. I asked several sales reps the same question on items in their departments and received totally different responses. As an example, I asked two sales associates where the Samsung Toner Cartridge 111S was located. I knew you sold this item because I purchased it there several months ago. One sales associate gave me the location and the other told me it was out of stock. Well, neither was correct, the item was no longer in Walmart's inventory. In other words, Walmart discontinued. That is just one experience, I have had several others. Since I have better things to do than waste my time, I will not shop at Walmart again.
Reviewed March 28, 2018
Customer service is awful. Not very courteous. Cannot find one person to answer any questions on what to look for or on the product itself. Cashiers are not helpful and employees are scarce to find for help.
Reviewed March 28, 2018
I love looking through the pet supplies. They have a large variety and I can usually find what I need. The price is usually good compared to other places. But they could use more help to assist their customers in need of help.
Reviewed March 28, 2018
More of a selection of dog foods would be nice. More grain free dog foods would be better choices for an average family. More large sized boxes of treats would be helpful as well.
Reviewed March 27, 2018
The staff is very helpful if I have questions. They carry the regular brands and the special brands, and the selection is great. It is nice having a store within driving distance to fulfill my pets needs.
Reviewed March 27, 2018
Very convenient to use either online, in person or by package pickup or shipping. I love going to the store to see what's new but online usually has the newest items. The new free package pickup is really great because when you want something you can usually pick it up that day.
Reviewed March 27, 2018
I shop at Walmart for my pet needs because they carry all the products that I buy and use, at the lowest prices. I've checked Petco and PetSmart, and Walmart just beats their prices on everything I buy.
Reviewed March 26, 2018
Walmart stores are usually in disarray and nothing is ever in the same place twice! As far as the quality or price, I feel like you can get more for your money at Walmart for the same quality as the more expensive stores.
Reviewed March 26, 2018
My local is ok but not consistent on what they carry. My animals like something then they don't restock. Then two months later they restock it again and it's so frustrating. I get so upset.
Reviewed March 26, 2018
Marshal, TX has a great Wal-Mart store...fresh veggies too. Many sales...but no longer has "price match". Cashier’s fast and employees usually are helpful once they get off their cell phones.
Reviewed March 25, 2018
Recently while searching for a DVD located one in a Walmart store approximately thirteen miles from my home. After entering order information was redirected to a third party vendor on Walmart's site. Placed order thinking that Walmart would respond if there were any problems. Big mistake. Have a DVD player that doesn't work and Walmart will not take any responsibility. The irony is a player was available at Walmart but redirected to a company in California. Makes no sense.
Reviewed March 25, 2018
I have been putting up with the unsatisfactory conditions at this particular Walmart (Wetumpka Alabama) for a few years now and would change stores if it wasn't the only store within a 30 mile radius. There are so many things that are wrong with this store and its management that it would be too lengthy to list. Recently I went to purchase a set of Bluetooth Earbuds. I waited in the Electronics Department for 20 minutes before an associate even looked at me. Another 15 minutes before I finally gave up and walked out of the store. 2 days later I went to purchase the earbuds and got behind a customer at the Electronics counter. After taking care of this customer, the associate said to me to wait, that he would be with me shortly. Really?
I was in the Garden Area of this same store and was looking at some yard lights they had on display. Glancing around, I did not see any of this same lights on the shelves. I got an associate and led her back to the display of yard lights and asked her to show me just one of the lights that was on the display. She said she couldn't and called another associate over to where we were at. I asked him the same question, show me just one of these lights that are on this display. He told me that there was none. I asked him why was this display up if these lights were unable to be purchased. He said that that is what the manager wanted and that he did not understand why either. Trying to get assistance at this store is terrible at best. You certainly do not want to infringe on an associate's time while they are on their phone or talking with another associate. How dare the customer to be so rude. I could go on and on about this store but will end my rants here.
Reviewed March 25, 2018
Walmart is a default retail option. If I am looking for something disposable or cheap then Walmart is where I go. For high quality merchandise I will typically go to a specialty store.
Reviewed March 25, 2018
The store is well stocked. The employees are very helpful and nice. Walmart stores are everywhere. They have a lot of brands to choose from and they also have a great pharmacy.
Reviewed March 25, 2018
Walmart has a good selection of various pet foods, toys, treats, to choose from for your pet. They also carry a variety of things such as cat litter and leashes, bowls, etc. Their prices are very competitive and in most cases, a lot cheaper than their competition.
Reviewed March 25, 2018
I shopped in all different stores. The best value for your money is Walmart. Their cat food doesn't sit on the shelf long so I know it is fresh. My cat is happy with her food.
Reviewed March 24, 2018
Although each Walmart has a different variety of items, the prices are less expensive than other stores. Usually the litter is priced good. The Walmart neighborhood store is great, however sometimes when litter is on sale, it is completely gone. Also the price display is frequently missing or items are placed far from the price amount.
Reviewed March 24, 2018
How terrible, wanted to buy a pair of shoes, not tag. Went to the counter, 3 associates standing around chit chatting. One finally said, "You need help!!" Yes, she got on the intercom and called another associate. I waited by the counter 30 minutes and nobody ever came. Other three told me they could not help me since it was not their department. After that waited in the checkout lane another 25 minutes to get rang out. Lazy employees who don't care about the place they work for, only the paycheck.
Reviewed March 23, 2018
Oh my gosh. Their money transfer is the worst transfer in all the transfer here in the States. My husband's company in Florida sent me a money via Walmart to Walmart transfer. I live in CA and the place where I live is 14 miles away from Walmart. To make sure that the transfer is available and ready for pick up I call the customer service, she ask me questions like am the sender or receiver. My name and the reference and she told me that the money is available for pick up and I need to bring my ID at any Walmart center.
When I go to Walmart they also ask for my address verification and ID. I have the ID but address verification was save on my phone and I still need to print. The customer service of Walmart and the clerk on Walmart was saying different thing. And then it came out that I couldn't pick up the money and the clerk told me that I need to call my sender because they are going to refund the money to her. Look how sucks their system was. It's like their system were just work by very elementary student. I'm not going to recommend Walmart to Walmart transfer to any business establishment like my husband. Bank transfer is still better. Although it takes three business days but it will going to your account. This Walmart system so suck including their customer service.
Reviewed March 23, 2018
I have complained to corp. 3 times about a very annoying door greeter at this Wal-Mart (7th. St. in Joplin Mo.), his co-workers can't stand him, the cashiers and service desk get daily complaints on him, he is loud, you can hear him from front door to at least aisle 20, he is at least 6'4 and talks in a woman's voice sickly voice, and he sings his hello's. I have heard other customers when am shopping complain to each other about him. We spoke with a asst. manager on the floor, he said, he has had numerous complaints, he spoke with a manager and he got jumped all over.
The guy stands right in front of the deli dept. and bakery, then there is Subway, all of these people have to listen to this idiot all day long, and try to hear the customer to take an order. At Christmas, he sings ho ho ho, all day long, Corp. got upset with me, said, they have been in the store when he sings, I said, "Have you tried working with it 8 hours a day." "Well no, we just gave him an award last week, for being the friendliest door greeter," I said, "Oh, he's friendly. He was bragging to all of his co-workers one morning, that they should all be more like him. Another customer told me this, she heard it on one of their morning meetings."
I understand, everyone needs a job, but when you have someone in there that is making it hard on fellow co-workers and making paying customers a nervous wrecks, something needs to be done. This just shows the ignorance of the person that is over the 12 stores in this area, I guess, they want to be known as the Wal-Mart with the singing doorman. He is also rude to his fellow co-workers, makes snide remarks to them in the breakroom. I have not spoken with one employee at that store that likes him, they say all day long, customers are complaining about him.
Reviewed March 23, 2018
Walmart just need to open up more registers because you can wait up to one hour for a couple of items to be purchased. The wait is too long for the items.
Reviewed March 23, 2018
Walmart needs to upgrade the quality and style of their women's plus size clothing. It looks very cheap. Even though the prices are low the quality is awful.
Reviewed March 23, 2018
I'm at Wal-Mart 3 times a week, usually I can find whatever I need, cat food, sometimes they're out of my special flavor, then I go to another Wal-Mart to see they are out also, understanding, Wal-Mart warehouse, is out, that doesn't feed my 3 picky fur babies. Still my favorite store. Always have a good experience at Wal-Mart.
Reviewed March 23, 2018
Wal-mart does restock quite often. They do run out of their supplies of dog or cat food. But I like to shop there since I know the products are fresh...
Reviewed March 22, 2018
I ordered 3 items for my son's car 1 week ago. The items were going to the wrong address. I usually pick up my orders from my local store but 2 were from 3rd parties only 1 was directly from Walmart. I caught the problem immediately the next day when tracking my order. First I tried to cancel the orders which the site did not let me do. Complaint # (1) It was suppose to be a 2 day from Walmart when spending over $35 but it took 5 days to be delivered to the wrong address. (2) Unlike competitors, AMZ...N no customer service number to call so I had to talk to a person thru text who assured me that the Walmart package would be delivered to my correct address.
(3) THE PACKAGE WAS STILL DELIVERED TO THE WRONG ADDRESS. (4) I contact the 3rd parties, 1 assured me that the package would be delivered to the correct address but after it was not they apologized, blamed it on another worker then said it would be taken care of. STILL NO PACKAGE. The other 3rd party said contact USPS, I did, who THEN wanted to charge me 13.95 to reroute the package, then USPS informed me that they never received the package yet. When I contacted the seller I know that they did not send the package yet so could they change the shipping address the answer was basically NO. These packages were small, yet still it’s my money and they were for my son.
(5) I've shopped in Walmarts nationwide since opening. More than half of the employees now are not friendly, unlike TAR...T stores. When I do my early shopping there every worker greets you "good morning". (6) The crappy shopping carts that they will never fix. I will never shop at Walmart, I just bought food from there because the prices are reasonable but I am currently searching for a better option.
NO MORE WALMART, the competitors have GREAT! customer service and the same + more products coming directly from the warehouse, sometimes same day delivery. AMA...N for all of these reason and what everyone else says is why you will find yourself closing your doors permanently very soon. Again the items did not cost a ton of money and they were small, Thank God it wasn't something expensive or large. I just placed the same order with AMA..N at a better price plus addition items, they will be here in 2 days. My family which is very large nor I will no longer spend any money with Walmart again. You permanently lose a great customers. Bye Walmart.
Reviewed March 22, 2018
I had a customer that wanted audio installed in his office. The silence was killing him. I ordered wire from Florida, tools and receivers from California, and speakers from Wal-Mart. His criteria for the install was, "keep it cheap." 10 speakers for about $165, I thought was a good price. Told the customer that, if given the money, that all parts will arrive within 5 days. Got the confirmation from Wal-Mart that it would be 8 days. Install rescheduled. Every other part ordered was either early or on time. Eight days came and went. Install rescheduled again. Hoping against all odds the speakers were to be delivered according to UPS's website, I started the install, speakers were delivered to me by my wife, and install was completed at 11pm. I chatted with a Wal-Mart representative about this and offered a $10 refund... at least the speakers work.
Reviewed March 22, 2018
Walmart is my first choice for shopping for my cats. The others such as PetSmart have a larger selection, and carry specialty items, but I will usually return to Walmart for my weekly shopping as their prices are much better.
Reviewed March 22, 2018
There is not enough selection and you have to buy larger sizes in dry food. They do sell popular brands at decent prices and a few "Select" brands also at a moderate price range which is in their favor.
Reviewed March 22, 2018
Checkout is overcrowded since staff was cut (in this area) but the new 'pickup system' is very good. Basic household & health items are well-priced but fresh food is more costly than local grocery stores.
Reviewed March 22, 2018
I went to purchase a turkey roaster which was a great deal, but the customer service was awful. I must have passed at least 5 employees, which none of them greeted me. There was only one register open and a long line. Just a very negative experience overall.
Reviewed March 21, 2018
I bought a video game for PC for my daughter birthday from Zebulon Rd branch in Macon, GA, but the game was incompatible version and it was 9 years old, this means it is obsolete, upon taking it back to the customer no service to exchange it for another game the ladies behind the counter refused to exchange it. Instead they offered to give me back a new box of the same game and the same software, I was amazed how smart they were!! How another one of the same game will work if the first one did not, so instead of understanding the nature of the game they started to laugh at me in front my daughter and the rest of the customers they were behind me. I was so upset and angry that I throw the games and left the store shocked and mad.
I sent a message to the home office of Walmart demanding apologies from the 2 ladies who treated me with no respect and I told Walmart I'm not looking to get refund for the games but I demand apology, up till now the only respond from the asst manager Nicole was to stop by and we will give you a gift certificate!!! My respond was I need their apology that's it, I'm not seeking money or gift certificate since I will not shop at your store anymore, hopefully people get aware of the kind of customer no respect no service they will face every once a while from uneducated no manners employees they might find at Walmart. The incident happened on 2/24/18.
Reviewed March 21, 2018
Walmart's pretty good for the price... not as many options but the not a pet store! I can usually find what I need and like I said can't beat the prices!
Reviewed March 21, 2018
The neighborhood store in Deltona frequently runs out of stock on many items and even though I ask managers, the stock is still out. Also they no longer carry fresh cod or halibut, only salmon and they made some changes to their Bread Dept and the French bread is often dry and falls apart when I try to slice it.
Reviewed March 21, 2018
I typically have to "settle" for another product because what I am looking for is out of stock. They either don't have the size I need, the brand I usually buy or there is only one when I need 3.
Reviewed March 21, 2018
Virtually no customer service, sometimes long check-out lines, poor quality meats and produce and long check-out lines. The only real benefit to shopping there are the prices which tend to be lower than elsewhere.
Reviewed March 20, 2018
I had ordered some braided rugs from Walmart online. I was supposed to get free two day shipment. I received an email from stating my order had been shipped and I would be getting my order on September 26. My order never came. I received another email stating I would get my order on September 28th. My order never came. I tried to track my purchase through UPS, they had not gotten my order. I called customer service, the gentleman was very kind. He said he couldn't explain what had happened, the shipping label had been printed but my order was never shipped out. I actually tried again but the same thing happened. So, I got my money back and ordered the rugs from Amazon.com.
Reviewed March 20, 2018
I went to electronics, picked out a couple of speakers for my TV with some advice from the clerk behind the counter. Good advice, speakers work great! Whenever I have had any problems with a product WalMart has always allowed me to return it with absolutely no problem.
Reviewed March 20, 2018
I've had dogs all my life. Bottom line you can get the same product much cheaper at Wal-mart. Why shop at fancy places when you can save more than a few bucks!
Reviewed March 19, 2018
I submitted an online order for a walker for my 93 year old father who is moving to assisted living. It was supposed to arrive on Friday 3/16, he is moving on Monday 3/19. Well, it never arrived and when I called Wal-Mart, all they will do is reorder it for arrival on Friday, 3/23. So, he'll be without the walker for his first week in assisted living. No expedited shipping, no discount for the inconvenience, no nothing. Why on earth I didn't just order from Amazon is beyond me. They would have done everything possible to get the walker to him as soon as possible. Never again will I order from Walmart. Worthless company.
Reviewed March 19, 2018
Wal-Mart's prices are low. They have good cashiers and good people that works for me. I really like the Walmart on Broad Street in Brooksville Florida. It's clean. The store of all the Walmart stores I seen the managers are really nice. They're there to help you out when you really need the help.
Reviewed March 19, 2018
Yes! I have several pets that I shop for! And I usually shop the fish department first because Walmart's fish always look as if they have not been taken care of! There's usually one or two floaters and the Beta Fish let's just say not healthy! Usually you can find abundance of food and cute outfits, but never a Customer Service Employee that has a smile and has something to say about its pet department needs! No Help!
Reviewed March 19, 2018
I had a wonderful experience at Walmart. The sales lady helped me find everything and even checked me out! I was through before the people I had gone with.
Reviewed March 19, 2018
Walmart get customer in and get them out. Rarely a employee in site, stupid cashiers, and long lines. Bad selection for bird products: food, toys, perches. They give dogs most attention in inventory than cats.
Reviewed March 18, 2018
I witnessed a lady buying several painting tarps that had been marked down. The tarps rang up at the regular price. The lady went back and brought the box showing the mark down price. The clerk Jewel at the Walmart on North Tarrant said Walmart told employees not to honor mark down prices in the store to just use whatever price they ring up. ISN'T THIS FALSE ADVERTISING? You expect items that have signs showing the item and mark down price to be honored. How is the consumer suppose to know what price anything is if the price in the store is not honored?
Reviewed March 18, 2018
I bought two tires from Walmart. I was told I going to get my tires on 03/17/2018. After waiting all day for deliver I got only one. Customer services gave only apologies but my plans were ruined. The next tire could be delivered by 03/20/2018. FedEx would do nothing to help and I have to pay for the screw up.
Reviewed March 18, 2018
Walmart products are wonderful but customer service needs to be retrained. They have no manners at all and they act like you owe them but I love shopping there.
Reviewed March 18, 2018
Walmart's Pet Department is an okay place to shop for your pets if you are on a budget. The value is OK but the customer service in that department is nonexistent!
Reviewed March 18, 2018
I have always found shopping at Wal-Mart to be an enjoyable experience. The stores are clean and organized. Most of the employees are very helpful and willing to go that extra mile to make your shopping trip an enjoyable one.
Reviewed March 18, 2018
They are changing suppliers and the prices are much higher, less product per package, very disappointing. I shop here to save money, not to spend more and receive less.
Reviewed March 17, 2018
I apologize in advance for the length of this review, but I want the readers to fully understand the frustration and despair that I experienced when I tried to place a simple order with Walmart for a Top Up Card in order to add money to my provider account. An email containing the Top Up Card PIN was supposed to be delivered to my email address within 4 hours. I know this because I had placed numerous orders for the same type of Top Up Cards for several years and always received the same 4-hour notice. I usually received those Top Up Cards within an hour.
After 8 hours had passed and I had no email delivery, I tried using Walmart’s Live Chat to inquire about the status of my order. I got some man named J who just kept regurgitating the same lines he had been trained to use. He kept apologizing for the delay, but informed me that in rare cases it could take up to 24-48 hours for Walmart to send that email delivery. I kept trying to get him to tell me what he meant by “rare cases” and what was the reason for this delay, but he kept repeating the same empty-sounding lines, so I ended the chat with him. I checked my credit card account and confirmed that the charge for the Top Up Card had already been approved.
I then started a new Walmart Live Chat and this time I reached a woman named M who appeared to have much more flexibility in the speaker lines she could use and with the information she could disclose. I learned from her the term “finance team”, that “they” had put a financial hold on my order until they could confirm that no other unauthorized purchases had been made. I asked her what did that even mean, because I made the purchase and it had been approved by my bank.
I asked her what could I do to place the order properly and avoid the delay again. She responded that their security department doesn’t allow the reasons for holds to be disclosed to the general public. I asked her if I checked and confirmed that the mailing and billing addresses matched on my Walmart account and my credit card and placed the order again, would I avoid the delay. She confirmed that would take care of it. I told her to cancel the current order and I would place it again. She cancelled it and I received the email confirmation immediately that my order had been cancelled.
I set about checking my mailing and billing addresses. The only difference I could see was my credit card addresses had the Zip+4 code and my Walmart account did not have the 4-digit extension in my mailing address. I deleted the extension in my credit card addresses and placed the order again, even ordering a card for a different amount so I wouldn’t raise any red flags by placing an order for the same amount.
I needn’t have worried. The second order didn’t process either. I checked my credit card account again and my second order had also been approved. So with renewed confidence that this order was going to go through without delay, I started another Live Chat and was blessed with the same man J. He checked the status of the new order, and although I expected him to say it was processing nicely and I should expect the email any minute, once again, my order was on financial hold and he began to spout his lines of drivel. I cut him off and asked to speak to his supervisor. He tried to tell me his supervisor had already been notified of my situation and would just tell me the same thing I had been told by him. I demanded his supervisor, and to his credit, J transferred me to Manny, his supervisor. J was right: I got the same drivel from Manny that J had tried to feed me.
I asked Manny how to place an order and pay in such a way that his “financial team” would be happy. He couldn’t tell me what I could do to resolve the situation. I told him to cancel my order, that I would get my Top Up Card from another source, and that I would leave a very bad review online for Walmart, which would add to the dozens of other Walmart dissatisfied customer reviews already out there.
I am happy to tell you that I then placed the same order online with Target and received the email delivery containing my long-awaited and hard-won PIN within an hour. One has to wonder what problem Walmart had with my order that Target didn’t have. I personally suspect that the Walmart “financial team” just doesn’t like to work fast...or at all.
Reviewed March 17, 2018
So this morning I called Wal-Mart in Randleman NC to ask about buying 50 bags of compost because Walmart.com was out of stock. It was on clearance for 1.00 per bag. Well I drive all the way to that store. The hateful ** that has continued to be rude to customers was there. I showed her my screenshot. She says, "No. No. No. This says .75 cubic feet. This one is 40 lbs." I try to explain that cubic ft is coverage not weight. Well she said. "You go take a picture of the bags." Ok I did. Now keep in mind I am crippled with metal braces on my legs.
Ok I take the picture. Then she says, "Oh it's out of stock. I'm not selling it to you." I ask for a manager. "We don't have a manager here", she says. Well the customer behind me started telling her she was rude. Then she says, "Just talk about it to the manager." "Do what? You said no manager was here." This girl Tammy is the definition of a **. I called Wal-Mart customer service and went back in. They heard what kind of witch she is because I told them to remain silent as I was on speaker phone. Hopefully they fire her hateful self. I personally am done with Walmart. A liberal trash company. Bye Libmart.
Reviewed March 17, 2018
They always have the dog food brand my dogs like. I know that if it's out in one store I can always go to Walmart and get it and the price is sometimes less than other stores.
Reviewed March 17, 2018
Always have what I need and prices are good. However, customer service is awful. No one speaks English and cashiers are very unpleasant. This is in my area which is CT.
Reviewed March 17, 2018
The only reason I even go into a Walmart, is when helping an elderly friend. She insist on getting her canned dog food (she mixes it w/ high quality dry food) at Walmart. She can barely lift ONE can, so I go for her and buy at least a case and stock her pantry for her. The stores are filthy and almost no selection. There's never anyone to assist with anything. No baskets available, if you enter the door closest to where the dog food is stocked. I'd rather go to even a grocery store that stocks this same product.
Reviewed March 16, 2018
For the past several years I have purchased numerous can good products from Walmart online. My opinion of the product line is extremely poor primarily because they cull damaged cans from their stores and ship them to online customers. Not in any case for the past two years has a shipping container been severely damaged. In every case the canned goods were wrapped well. My most recent shipment was for 24 cans of Del Monte fruit products. 20 of the perfectly wrapped cans had significant damage. None were swelled or leaking, but were severely dented and several crushed. When stored, one has no idea when such containers will become "leak contaminated" - possibly causing death if consumed unknowingly.
Quite obviously shipping damaged products is a Walmart practice, not an incident. Damaged product, if determined to be safe, should be donated to a charity, not dumped on "Full Price" consumers. Shame on Walmart!!! No wonder they are struggling with online competition. Helping the bottom line with such management practices in not a long term profitability solution. When will I ever learn? Having severely damaged cans replaced readily by Walmart is not the smart business solution. Responsible management with quality "consumer service" is.
Reviewed March 16, 2018
This is a copy of a letter I sent to Walmart after I had a horrible experience in the store... I shopped in store 0357 today and was trying to use coupons printed online. I had multiple of the same coupon for $1 off almond milk and was going to purchase multiple almond milk... 1 coupon per milk purchased as is stated on the coupon... However, the CSM was called over then the assistant manager. I was made to feel like I was doing something wrong. The assistant manager Michelle told me that I could only use 1 of the same coupon... period.
I tried to explain that the coupon stated 1 coupon per item purchased and I WAS purchasing the same amount of items as there was coupons but the assistant manager then had to come around the counter and my cart to come right up into my space and explain again, as if I was stupid and haven't ever used a coupon before, that because they had the same barcode and that she didn't know HOW I got multiples of the same coupon, like I was copying them, but that I was only allowed 1 of the coupons EVER. I don't copy coupons, I print them online. I'm not buying multiple almond milk to sell them for profit, I'm buying them because both of my sons and myself are allergic to milk. I don't do extreme couponing to brag to everyone what an awesome deal I got, I do it because I'm disabled and am trying to save enough money to be able to pay my bills.
I usually spend 150 to 200 on 1 purchase after spending hours searching for coupons and rebates for each thing and I usually shop at Walmart because I believe in your "saving you money" slogan, however, today I was made to feel like a criminal, there were 4 employees "dealing" with me and my order and tons of customers all got to watch this go down. I was told I couldn't use coupons on any item that was a multiple and told I couldn't use those coupons any other time either. After I had spent 2 hours in the store picking all of them out WITH my 2 small children who also got to witness this transaction. If there isn't something done about this bullying tactic towards anyone using coupons then I will just have to start giving Dollar General or Gerbes my money... Maybe it will be good enough for them.
This is the company response... "Thank you for contacting Walmart where we are happy to help. Please refer to our coupon policy on our website http://corporate.walmart.com/ or to speak with a member of management at your local store." I looked up the policy of the store and the coupons I wanted to use were fine, having multiples was fine, the only thing I found that would warrant such a flippant response was this little line found in the middle of a section called guidelines and limitations it reads as follows... "We have the ability to limit the number of identical coupons and the number of coupons for the same item per transaction." That's it...no terms, no reasoning behind it, just if they feel like it they can decide to limit the coupons. I can't believe they would leave something so grey area in a policy concerning service to the customer... What happened to putting the customer first? What happen to "we value our customers"?
I guess now with this Walmart we have today that only applies if it doesn't inconvenience them. Heaven forbid they might have to spend more than 5 minutes on a customer running some coupons thru... anywho, this was my final response to them... "So the policy states that Walmart can limit the number of like coupons in a transaction... no reasoning, or terms, just if they feel like it they can... WOW... that definitely sounds like putting the customer first. Good thing Walmart as a company is sticking to the roots they began with... what a joke. Guess you have definitely answered my question though.
"What I heard from your response is 'we as a company could care less about your feelings, treatment, or experience at our stores. We don't even care if you choose to shop with us or our competitors because we have so much money we don't even need yours.' So thank you very much for clearing that up for me. I'll be sure to send a copy of this email to everyone I know and I'll be sure to post it online too so all the deluded people out there like me who thought Walmart valued their customers can be made aware." And so this is me posting.
Reviewed March 16, 2018
Wal-Mart has the lowest prices on pet supplies. I know the pet food is fresh and I am not paying more than is necessary. I don't want to buy dry pet food that has been sitting on the shelf for a extended period of time because the store tried to overcharge for said product.
Reviewed March 16, 2018
Overall not too bad. Convenient to pick pet food while shopping and most times have what I'm looking for. I hear PetSmart help with dog charities. I like that. I'm big on animal welfare. They don't have a voice. Too much abuse going on.
Reviewed March 16, 2018
The Walmart staff are seldom on the floor to assist customers. Our store just started self checkout, which I will refuse to use. Why should I put a teller out of work?
Reviewed March 15, 2018
Ordered a accent cabinet and waited for it to be shipped. Turns out it won't ship until the day it was supposed to be delivered. Walmart really needs to stop trying to be Amazon and go back to being Walmart. Stores are going in the wrong direction also.
Reviewed March 15, 2018
Needed help with the Savings Catcher program. They have a customer service contact form. Sent a request for help twice and nothing but crickets. I've never had a company just completely ignore their customer service dept. before. Horrible treatment of their customers who spend thousands in their store every year. That's going to change.
Reviewed March 15, 2018
The Wal Mart I shop at is always busy but seems to be well stocked. If there is something missing they are always willing to check their hand held screens. Going to the back whenever it is in stock. People are always in the area willing to help out, finding stuff whenever it cannot be located by the customer. Stock always seems fresh and no expired product on the shelves so far.
Reviewed March 15, 2018
I live in a small town and Walmart is basically the biggest retailer we have. Nice to have it but it can be a bit frustrating. The simplest things are hard to find along with the check-out line. Lots of registers but only very few open with people having to wait in one or maybe two lines. Don't understand the deal with that since they could accommodate more customers with all the registers they are not using.
Reviewed March 14, 2018
By far the worst experience of my life in dealing with online shopping. I created an account on ConsumerAffairs just for this. Kim is the worst customer service person in history. I placed my order on Sunday March 3rd and it was supposed to arrive Monday March 12, then I find out it's scheduled to arrive Friday March 16. After I spoke with 3 different representatives on the phone, finally one of them said they would get my order delivered to my apartment on March 14 Wednesday with a 10% discount. On Wednesday I find out that my order is being delivered on Tuesday March 20 (the one that is supposed to arrive on March 14 and replaced for that reason). When I called and mentioned the reference number, they DID not have any information that was accurate.
Reviewed March 14, 2018
Purchased 6 items online for store pick up. When arriving at the store, my wife was told that there was a pricing error on one item and that portion of the order was terminated. Pricing issues happen every day in the stores, but they use to honor them. Evidently Wal-mart has no honor left. The condescending response from customer support assured that we won’t shop there again; none of the stores.
Updated review: Jan. 28, 2020
They are a good company.
Original Review: March 14, 2018
I purchased a six foot ladder at Walmart and it broke in less than a month. This manager Sergio refused to take it back because it had paint on it. The thing cracked in half and they wouldn't accept the return because it had paint on it. I couldn't believe it.
Reviewed March 14, 2018
I was buying Fruit of the Loom underwear, just what I had been looking for. When the cashier got to them they didn’t ring up in the register. She took them from me, didn’t call department or anything. Said, "I cannot sell these to you, there must be a recall or something." ON UNDERWEAR? Love to hear that one. She only conferred why I hate that place and try not to go there. Came home and ordered and received from AMAZON. She had no desire to help me.
Reviewed March 14, 2018
I spotted a four foot "rose gold" tinsel tree for $12.00 in the Garden Center and was told all the trees were boxed and stored inside. I couldn't find the boxed tree, so I came home and ordered it online for pickup at our store. One day and a half later, I was notified my order was canceled as there were no more T-27 trees anywhere in the Walmart Distribution network. Drove back to the store and took the floor model to checkout and bought it. Not one employee with whom I interacted seemed to care one way or the other. On the other hand, I completely understand their apathy; who can blame them? Walmart treats its associates like disposable trash and make senior employees work on holidays. Greed for profit seems to be Walmart's mission, vision and value statement.
Reviewed March 14, 2018
The fish tanks are usually closed and if there is any fish there are very few. Usually low on bag food. And also, hardly ever see anyone working this department.
Reviewed March 14, 2018
Some stores do not have rocks for fish tanks so I had to stop by several different stores to find them, but that store had a large assortment to choose from.
Reviewed March 9, 2018
So, I ordered an LG 65' TV on February 24, 2018 through Walmart.com and received order confirmation that my order was processed and shipped on February 26. The order details show that my order will "Arrives by Mon, Mar 5". Well, today is Friday, March 9, I still have not receive my order yet. Why put the word "Arrive by" if you can't guaranteed it! Every time I called to customer service, the operator would tells me that order is in-transit. Well how longer do I have to wait for my order? It has been four days late. This will be my last time I'm doing any kind of business with Walmart.com or Walmart because their services is horrible.
Reviewed March 8, 2018
Every time I walk into the ghetto circus of Walmart my blood pressure goes up. It's so sad the foolish unprofessional so called staff and especially management/supervisors tend to focus all their energy on me each time I visit. Perhaps if they put more energy into following people who are there to steal right under their nose and take a course on how to be professional and helpful to all customers. Then perhaps you would be successful and happy in your life! Wal-Mart poor level of professionalism and mentality is unacceptable and very disturbing.
Remember all customers pay your salaries. I feel sorry for a low class of folks that need to focus on me simply because I have taken the time to contact corporate many times regarding the ghetto combative/angry low morale staff and management at Wal-Mart. I know it's extremely hard to be happy to work at Walmart and to even tell others you do so. But you all need to leave your bad nasty evil spirited attitude at home. Successful pleasant customers will not tolerate giving you their business again. Actually the only reason why I stopped at Wal-Mart was to return something and then I said to myself...since I'm already here in this miserable joint...I will use the money from my return to buy only a little bit. It cringed my spirit to even do that today...to give awful Wal-Mart even a dime is regretful every time!!!
I can understand why people I know and most celebrities avoid shopping at ghetto mentality Wal-Mart. The crazy W-girl at your customer service desk is truly ignorant and stinks. This is why I told her, "Thank you for my money back" and to have a nice day. I felt sorry for her not having the decency to say "Hello", "Thank you" or "Have a nice day." The evil crew at Walmart. Must stop blaming customers for your lack of good customers service skills/low morale and respect for every customers. In fact, you will continue to lose customers if your management training skills don't change. Or you all simply can't learn what good customer service is. You all need more help than you may realize. Again, please stop blaming customers for all your 5000 complaints online from many dissatisfied customers. I will never give you all another dime of my money. May God help you all.
Reviewed March 7, 2018
I ordered a 55-inch TV and 2 wall mounts from Walmart with 2-day shipping. My wall mounts were delivered from UPS and the box was handed to me WIDE OPEN! My 55-inch TV was saying it would be delivered by FedEx. It didn't come on the scheduled date. Walmart website said one thing while FedEx was saying something different. I kept getting the runaround from FedEx as to where my TV was at. I didn't receive my TV until days later. I was thinking that FedEx was attempting to steal my TV by saying, "Well it's here. No I think it's there." And finally saying, "Maybe Walmart didn't send it." I will never order anything from Walmart or use FedEx shipping again.
Reviewed March 4, 2018
Alcohol sale refused! I was at Walmart in Wytheville VA. on 3/2/2018, I wanted to purchase 24 pack of beer along with Chips and salsa, the cashier scanned and bagged the chips and salsa, then asked me for my ID, Not problem at all! Then she asked my girlfriend who was with me, for her ID. She didn't have it with her, so the cashier refused to sell the beer to me THE PURCHASER! We asked the cashier what if there where children with us, would they be carded as well? She said, "No, we don't card children!" By the way I'm 52 years old and my girlfriend is 57! She wasn't making the purchase, I was! This makes no sense whatsoever!
We understand the problems of underage drinking in this country, but neither one of us is underage or had anyone with us that was underage. Walmart has a God complex!!! Do they just make up the rules that they want us to live by or was it the cashier's choice? We went back to Walmart the next day to talk to the manager, we were told that that was a new policy, they were carding everyone. We both have been shopping at Walmart for a long time and have spent a lot of money over the years! People have got to speak up and stop letting things like this go on! I wanted everyone to know just how disappointed I am in Walmart's new alcohol sales policy!!! This needs to be changed before I will shop there again!
Reviewed March 4, 2018
Walmart third scam - I purchased a backpack spray via Walmart.com through third party, seller shipped defective products and refused to accept returns. Left review on Walmart but they deleted my review.
Reviewed March 4, 2018
Wal-Mart at 1622 S. Academy in Colorado Springs, Colorado is FANTASTIC and FUN to shop at with Exceptional Customer Service and prices so low you can shop for the whole family's dietary needs and/or for a company gathering!!! Their produce is fresh, mouthwatering and fully stocked. The store shelves are full and one can also make special order requests. Walmart has EVERYTHING we need from toiletries, soap, kitchen items, medical over the counter items, make-up, a vast variety of dog food and cat food. And the staff is beyond helpful and friendly!
Recently l was looking for a low fat food called Nalley Chilli Turkey Beans in a can and they were out and l asked an employee to please order me some and she took my name and phone number and l continued shopping and do you know she tracked me down IN the store to tell me that employees found the item in the back of the store!!! She asked me how many l wanted and l said 48 cans and she had a male load all those cans IN my cart. I couldn't believe how they bent over backward to assist a customer. I left the store smiling from ear to ear. Sooo happy that Walmart had what l needed!!!
Did l mention their colorful, mouthwatering tempting produce and freshly COOKED meats? I am tired when l leave work and there are many days l am too tired or stressed to cook but l know that Wal-Mart has bags of fresh salads to choose from and fresh fruits and vegetables to feed my family along with deliciously COOKED chicken and ribs to go along with the produce to feed my family or take to work for meetings or potlucks. It's amazing!!! Walmart is a one stop shopping places for ALL your needs and if they don't have it they WILL get it for you. :-) Not to mention their online shopping with free pickup, l shop a LOT online as well and very often. :-) PRICES SO LOW it makes me want to cry because l can afford to shop AND pay my bills and have FUN doing it, for real.
My name is Sharon ** and l am a very PROUD and grateful Wal-Mart shopper who is GRATEFUL for the LOW prices, quality of products and food and EXCEPTIONAL friendly and helpful employees who will bend over backwards to HELP their customers whether it's my local Walmart at 1622 South Academy or the WALMART Platte and Chelton location in Colorado Springs Colorado... Both stores are warm and welcoming and so professional. :-) Thank you for reading and l encourage everyone to go visit Walmart and you will SEE for yourself that what l said is True!
Reviewed March 1, 2018
I usually only buy kitty litter here. It's a lot cheaper than others. But the selection and customer service at the Palatine Walmart is atrocious! Stuff is haphazardly arranged or just ripped opened.
Reviewed March 1, 2018
My husband and I have shopped at Walmart for years, sometimes 3 times a week. Haven't had any problems with our shopping experience at Walmart. Some of the cashiers are friendly, so we go to the cashiers that we know and avoid the cashiers that are unfriendly! Walmart has a good selection of mdse. at reasonable prices. I like their holiday assortment of mdse. The best. Over the years we have spent a lot of money buying mdse. from Walmart. I prefer the super Walmarts because of the grocery dept. where we often shop.
Reviewed March 1, 2018
Order placed in state for delivery 11 days after placing my order. Even 11 days out they were showing a delivery date but it never got beyond a label sent to UPS many days previously. When I contacted Walmart they wanted me to contact their partner vendor about my order. I told them it was not my job. They attempted to contact the vendor with no luck. I then suggested they needed a new partner and canceled my order. Amazon and eBay have nothing to fear. No competition here for online business.
Reviewed March 1, 2018
Wal-Mart Pet Department has no customer service and no order in the merchandise. Prices are good but no variety of merchandise to pick from. Online orders are easier than shopping in store.
Reviewed Feb. 28, 2018
Unit pricing is good but always limited cat food inventory of flavors regardless of mfg. No one available to directly engage at the store level. Be prepared for hit or miss when shopping.
Reviewed Feb. 27, 2018
Had my vehicle totaled a month ago, recieved a pay-off check, went to Wal-Mart to cash as I always get my checks cashed with no issues and/or hassles, and I got denied! The reasons were idiotic, and I can't go out of state to the bank that issued it. Oh, wait. It was issued by Statefarm. There is nothing stating that I cannot cash my check at Wal-Mart other then I have to pay $6 to have it cashed. What's the issue then. Wal-Mart going broke, or is this poor excuse of a company that cheap. Simply pathetic.
Reviewed Feb. 27, 2018
I have recently read a Walmart brochure about Walmart to Walmart money transfers. I decided to use it to send and receive money from clients, friends and relatives. The price or fees are good but the service is far below THE US standards of service... My experiences are as follow: 1. Initially I received 2 transfers. I went to a Walmart nearby and was told that I am only allowed to receive one transfer per day at that store. I drove to another store and was able to get the second transfer. 2. Another time I was sent 2 different transfers. The highest amount was $800.00. I went to a nearby Walmart and received the payment for the lowest amount of $300.00 I was told to call an 800 # regarding the second transfer. No one knew why the store was not allowed to pay the money. I called the number and was told that some stores can pay only up to $700.00. Since mine was $800.00 I needed to find a local store that pay amounts over $700.00.
The second day, I went to 2 different stores. One told me that the money was not available because it is/was under internal investigation. The second store informed me that no information can be given to me because of the active investigation and was asked to have the sender call the 800 #. He was told that the money is not being released due to the investigation. He requested a refund and he had to wait about 3.5 hours in the store to receive approval of the refund. 3. In the meantime I had another $500.00 transfer sent to me since Friday. On Saturday I called and was told the money was available for pick up.
On today, 26 February 2018, I went to a Walmart store to pick up the money... After waited for about one hour in line, I was informed that the money was available for pick up, but the store won't release it to me and I was inform to notify the sender to call and go to a Walmart store to retrieve the money. Basically, the system blocked me. I have valid ID and the money is available in cash. It is beyond my understanding why an investigation is necessary and why Walmart refused to pay the money to me. The $800.00 is from a sender in one State and $500.00 from a sender in another State. I wrote this simply to share my experience with the public because no one knows why and there are no policies or regulations governing the Walmart to Walmart money transfer.
Reviewed Feb. 27, 2018
Walmart had exactly what I was looking for my pets. Found everything easy and in a timely fashion, like the treat, food, and toys for my cats, all conveniently organized in the aisles for pets supplies.
Reviewed Feb. 27, 2018
My problem with Walmart is being out of a product you have gone to purchase and then having to go to another store for the item and also, not being able to find an associate for help when needed. Items too high on the shelf and too far back on the shelf to reach and no associate available.
Reviewed Feb. 27, 2018
Walmart doesn't have the greatest selection, their prices are really good depending on which Walmart you go to... They vary from store to store.
Reviewed Feb. 26, 2018
I wish they had more pets stuff. And I wish they would restock better. I think they do the best they can but our pets need to be treated with love and care.
Reviewed Feb. 26, 2018
Walmart employees are a super lot, they do their best to help me find the items I am wanting to buy, if it isn't currently in stock at my location; either they give instructions on how to order online or will enter info in computer setup so it can be in the store for me in no time at all. If I can buy the same brand/flavor of dog/cat food I would be much happier. Overall, I am pleased with their service.
Reviewed Feb. 26, 2018
Beef roast are too tough to eat. I have wasted at least 75-100 dollars on them. Most of the time you cannot get the best service because people are just standing around talking! Or you can't find anyone to help you find what you want. Or they don't take you there!
Reviewed Feb. 25, 2018
I do some grocery shopping at Walmart to save money and also try to find clothing, ie, sweats and casual shirts there that fit. I definitely like the prices on most of their items, however, some of the items are very cheaply made, you just have to be wise in your decisions, and they are ALWAYS out of stock of at least one item on my grocery list. They need to keep their shelves stocked better.
Reviewed Feb. 25, 2018
Prices and selection are good enough for a superstore that isn't just a pet store. Pet toys, grooming, health and food supplies are a nice variety with good prices.
Reviewed Feb. 25, 2018
Fair assortment of items and price is better than "brand name" pet stores. Customer service in this store is terrible most of the time. You try to find someone and when you do their answer is "I don't know" or "let me find out" and you never see them again.
Reviewed Feb. 24, 2018
Ordered online. Called the following day to find out when I could pick up the order. Operator transferred call to a 'black hole." It rang for more 15 minutes. No one picked up. I called back and the operator never answered the phone. After several minutes the call was automatically disconnected. I call again. After 15 rings I got to operator. I asked to speak to the manager. After another 10 minutes I'm still waiting!!! This is the 12401 Jefferson Ave. Newport News VA store. What great service!!! I guess I cancel the order and find a store that actually wants customers. It is clearly not this store.
Reviewed Feb. 24, 2018
Sometimes the items are out of reach on the shelf, the variety is not bad and the prices make it easy to stock up on basics. I liked finding the tiny sized cat litter in silica form. My hidden litter box smelled good and the kitty liked it.
Reviewed Feb. 24, 2018
The store was pick over and there was no help to find chat I was looking for. I found a nice young lady in the video department and she help me. Even walk me to the right place and answer all the questions.
Reviewed Feb. 23, 2018
It is quite evident that Walmart has jumped on the bandwagon of discrimination. Criminal binocular alert for the purchase of a .98 cent pack of hair treatment. As I walk down the hair product aisle to my surprise, "all" the ** hair products were locked behind a glass case. I immediately felt insulted and felt frowned upon. We all know Walmart is always packed with customers with barely any workers in sight. As an educated ** woman with three degrees I should not have to feel humiliated, nor should I have to hunt down a worker for assistance to purchase a .98 cent product. ** are the biggest consumers... I am not convinced that theft is the reason for such actions. I have shopped at Walmart for many different occasions, and for many years; this one experience has definitely changed my perception of Walmart and has convinced me to take my business elsewhere.
Reviewed Feb. 23, 2018
It was like walking in animal town. Any and every type of pet food was there, toys for birds, cats, dog flea collar, beds, balls and bells.
Reviewed Feb. 23, 2018
You need to have at least 3 to 4 people working in customer service desk. Discontinue us quality merchandise. Pay more money to your workers. Stop making them work like slaves.
Reviewed Feb. 22, 2018
This is a 10 month ordeal trying to get a refund for $22. On April 24, 2017 purchased a 4 CD package called Somewhere in the Stratosphere. Clicked on Walmart and was sent to Movie Mars. A third party merchant. When items delivered played CD and noticed it was blank. Contacted Movie Mars and was instructed to send back CD. Movie Mars never contacted me within 10 months. Finally complained to Walmart. Said only way could get refund was through credit card put on. In the last 10 months have closed down credit card. Was told was sending refund to old credit card company and there was nothing I could do. Even asked for merchandise said was not available even though when ordered it at Walmart said it was available.
Reviewed Feb. 22, 2018
Great prices & merchandise. I wish they would carry a line of high end women's clothing, & offer better clearance prices like Target. Target does offer more high end merchandise & women's clothing, but Walmart has the best prices overall on everything else!
Reviewed Feb. 22, 2018
I love Walmart and it's my first store of choice because of the value of product especially for my fur babies. Customer services is good and as are the prices.
Reviewed Feb. 21, 2018
I went to the Camden, SC Walmart on 2/6/18. I was leaving an appointment in Columbia, SC and was passing thru. I went there to purchase a Straight Talk phone card and a body pillow cover. At the register, the associate scanned the phone card twice, accidentally. When she gave me the total, that's when I realized she scanned the card twice. So, she voided the entry and now the balance was right. Little did I know, when she voided one of the transactions, it deactivated the card completely. When I tried to replenish the minutes on my phone, the automated systems tells me that the service pin number has not been activated. After trying to take this card to my local Walmart because the Camden Walmart is 1 hour away, I was told that I can either try calling Straight Talk or I would have to take it back to the Walmart where the card was purchased. Well, that's an inconvenience to me!
So I called Straight Talk and long story short, after 4 days of getting nowhere, I was told that because my Walmart receipt didn't have some phone card # on the top of the receipt, that I had emailed to them, they could not help me and that I needed to take it back to the store I purchased it from. I called the Camden store only to get some rude lady on the phone. Finally, I drive to the store and arrive at 5:48 PM. The store Asst. Manager was called at least 4 times and never came to the customer service desk. The last call one of the Associates made, the Assistant Manager had a nerve to tell her that they were making her mad by calling her so many times. I waited about 42 minutes before Anika, the Asst. Manager, shows up with the worst attitude and rude demeanor. The first thing she says is, "what is the problem and why you'll keep calling, what is it?" Never once does she address me standing there or make eye contact with me.
After the Associate tells her again the problem, she says with an attitude, "Oh, I cant refund you your money!" Then she takes the receipt and say, "I'll be back". She leaves and calls someone and my mom hears her on the phone with someone telling them that she doesn't know about this and if she could do anything. She finally comes back at 6:32 PM and tells me that she can give me another phone card, but can't refund me my money. Still, never apologetic nor looks at me and says anything else. She storms off as if I did something to her. The last I checked, as the Assistant Manager, that was your job to help me, not my job to help you! By far the worst customer service I've experience at Walmart, or anywhere!
Reviewed Feb. 21, 2018
Cashier lines too long. Don't like self-checkouts. Store outfitted with Christmas stuff when Thanksgiving not even here yet. Didn't have all I was looking for.
Reviewed Feb. 21, 2018
I like being able to shop and compare pricing to others and always find a great deals at Walmart. I have 2 small Shih Tzus and 1 very large Malamute and I find something for both.
Reviewed Feb. 20, 2018
My iPhone lost its ability to use the phone and instant messaging. After checking online with Apple and doing some basic troubleshooting, I was told to call my service provider. I did this on Monday the 12th of Feb. After talking with the tech support representative for quite a while we established that I needed a new SIM card. He informed me that the new SIM card would be FedExed and that I should have it in 2 business days. I was pretty impressed with the speed at which this individual did his work and about how fast the repair part would be in my hot little hands. I have been a Straight Talk user for over 5 years and have never had a problem or issue, even when updating or replacing my phone. Fast, easy and complete. Just the way a consumer would want things to take place. This is my first dealing with the customer service department and I hope my last...
I received a non reply email from Walmart the following day which stated that the item was shipped by FedEx and was giving a tracking number. I clicked on the link in the email to track my item and was told that the sender had not provided any shipping status. Oh well not unusual really. I have had items received by FedEx before the tracking information was provided. I was not concerned. On Thursday the 15th I call customer service and as for a status and told the lady I talked with the history of the inquiry. She told me that she was checking on the shipment using the tracking number I provided. She informed me that there had been a delay in the shipment and that I would now be receiving my new SIM card by 8:00pm on Saturday. OK things happen. I get that. I waited and no FedEx delivery.
I called customer service on Monday... the 19th of Feb. President's day. And finally to talk to this individual after a very lengthy waiting period. This individual did not know how to talk using a microphone as it was so garbled on my end that you could not understand him. I took him off speaker phone and tried turning the volume down to see if that would help. It didn't. I ask him if he had the microphone up close to his mouth and when he stated that he did, I ask him to push it back a little. He did and it helped some but with his very strong accent I still only got a few of the words. After repeating the information several time to me I repeated it back to him as to what I thought he had said.
It finally came out that there was no FedEx tracking as the part was being sent by USPS. And that I should have it that day. After hanging up I realized that there would be no mail on President's day. UNBELIEVABLE!!! Now I am a week into my airtime minutes. And still no phone. No offer to add the lost time at their expense was offer and when asked I was told that it was not allowed.
They should change the name of this department to Customer Dis-service. They are rude, unprofessional and need to schooled on the use of their equipment. The way I have this department of Walmart pictured is a bunch of people sitting around a bank of phone with the old time "*8" balls in the laps turning it over and then when the answer comes back to the top, telling that to the individual who is calling. It is a shame that you have to call Customer Service to complain about Customer Service. I go to Walmart all the time and will continue to do so. I just hope that I never have to deal with their customer service again.
Reviewed Feb. 20, 2018
I find often they are out of the products I purchase a lot of. They also don't keep that area as clean and organized as I would like to see, for example putting all the dog biscuits in one area, they seem to be spread out all over that dept.
Reviewed Feb. 20, 2018
I enjoy going to Wal-Mart. I am disabled and sometimes there are no electric carts. They stay broken or not charged up. Not having to wait has great. The bakery was wonderful too.
Reviewed Feb. 19, 2018
I purchased a winter coats from Walmart's website. When I got it it was too small and I ordered it in my size. When I tried to return it I was told by Walmart I had to contact the vendor by email so I did and all they basically wanted to do is give me a $2 refund and have me keep the thing. I feel this was not fair and there are many out there that feel the same way.
Reviewed Feb. 19, 2018
I like shopping at Walmart for my pet needs... They always have a variety of foods, snacks, toys, and other supplies you need. Prices are always the best of any place around... and if I have any questions, someone has always been around to help and answer what I need...
Reviewed Feb. 19, 2018
We are new to internet shopping and we use Wal-Mart because little else was available. Wal-Mart has little selection. More a variety for dogs while cats not so much. We are wanting to try a Chewy or some site like that.
Wal-Mart Company Information
- Company Name:
- Walmart Vision Center
- Website:
- www.walmart.com