Wal-Mart Reviews

They sent my husband the wrong order, said they were going to fix it, then sent the wrong order AGAIN and it was LATE. They send contradicting emails too regarding delivery dates, how they are going to fix the problem and what we the customer need to do. We mistakenly took the survey they sent us and gave a good rating because they promised they were going to rush the correct order to us, but they didn't. They promised me two day shipping on a different order but it was VERY late and they refused to give a discount or offer to remedy it in any way.

They sometimes don't have the product I'm looking for. They want you to bring the UPC code in so they can order it instead of going to their logs they keep to find the UPC code to order the product. The free survey is BS. You have to buy something to get a chance at their offer. Nothing free there. Very disappointed in their survey reward.

Customer service rep's lack knowledge and training - I assume because of the high turnover rate. Household goods and items are usually well priced; groceries and food items are comparable to local grocery stores.

Seems easy right? Click and pay? Wrong! Walmart is as bad as the rest when it comes to determining how items are shipped, pick up at the store or available in the store is impossible to determine. Dealing with the people in the store is even more of a nightmare, very very rude people work at Walmart.

Going to Walmart is always an experience for me. You can never find anyone to help you find something and when you do they send you to the wrong aisle. Pricing is never actually what it is advertised as usually in the ads so you either argue with somebody or you don't. They say they compare pricing but you have to find a supervisor or you hold up the line in the checkout that in itself is a harrowing experience. You have two lines open and like 6 people waiting in each of the lines and nobody helping. Walmart is not a very good place to go unless you're looking for just one item and usually it's going to the garden center and then hopefully there someone there that can ring it out.

Walmart is usually great but at times it does have problems like once you start buying a certain product then they like to stop stocking it or just don't have it on the shelves and when you talk to a person in charge and they say they will handle it... it never gets handled.

I shop regularly at Wal-Mart. Most associates are helpful if I ask a question and many will take me to the item. Regardless of all the jokes and fake news, I like and save shopping at Wal-Mart.

Biggest complaint is long lines at checkout. Some cashiers do their jobs satisfactory but others chatting with coworkers, ignoring customer. Same with customer service. Lines build up, customers frustrated and finding an employee to assist but told it's not their department and walk away. Not worth a pay increase if not doing job with enthusiasm or good work ethics.

The reordering and restocking at the Hwy. 70 Walmart in Clayton, NC is non existent. It takes months for them to reorder simple grocery items. The clerks and managers are rude and don't give a damn if you come back or not.

I compared prices and items on many different websites before settling on Walmart. The great thing is we have one nearby so I can pick up my order and save shipping cost.

Great place altogether. I shop in the store and online. Online shopping gives you a better selection and great deals with promo codes. Free shipping is what most people are looking for. And everyone knows you cannot just go to Walmart and come out with one thing. A+.

On Monday, May 15, 2017, I went to the Walmart in Lino Lakes, MN where I purchased 3 pounds of their All Natural 80% Lean Ground Beef. I brought it home to make a meatloaf for dinner. When I arrived home, I immediately emptied the meat into a clean bowl, added two eggs and some bread crumbs (which I purchased from Walmart also), mixed it up, cooked it in the oven, and then onto the table for dinner. My second bite of the meatloaf I found one bone, my next bite, even a larger bone, a few bites later, a staple... I have attached a picture of the what was in the meatloaf.

I bought an item June 24, 2017. 24, 25, 26, 27, 28, 29, 30, 1, 2, 3, 4, 5=12 flipping days shipping!!! FEDEX had to drive past my residence in order to deliver it to the New Canton post office!!! I called post office and picked up item at approx. 2:15 pm the 5th, or it would have been another day before it was delivered!!! Walmart's 2 day free delivery is the biggest bunch of hooey advertising that has come along in a long time. Stop leading people to believe this, and then offering free shipping, only to find out that it does not apply to this item. When I finished processing my order, it was then, and only then, Walmart.com displayed the delivery time, and only after I had paid for the item!!!! It did not even give me more shipping options. I would have paid for earlier delivery. I will pay their competitor the next time I order something. Walmart were not even the best price for the item!!!

Every employee is so helpful. I had one customer service rep., walked me all the way to the manager office even though he wasn't going that way and was going the complete opposite.

Walmart is good for convenience and one stop shopping. Lately their prices have been riding on everyday items so they are not the great value they once were. Customer service is practically nonexistent. Not only is it next to impossible to find help on the shopping floor, the waiting time at the checkout has become horrible! I personally have willingly paid more for an item to avoid the hassle of shopping at Walmart.

My experience with shopping at Walmart has been alright. I have never had a major problem that could not be resolved. The returns are a bit different as they could do something to improve the service there. The customer service employees seem to be resentful that you are there in the first place returning anything. I get the feeling they are there to clock in and clock out and are not interested in even giving you a smile. Walmart gets an overall rating of 4 from me.

When you finally locate someone who works on the floor they have been so poorly trained that they make finding the item that you want more difficult.

Walmart is a big box store. You can't get any help finding items. Unless you know where everything is, don't expect to find it. There's a large variety so you can find a lot of items. You can also order online and pick up at the store.

I love everything about Walmart... You just can't go in for one thing. If I can find exactly what I want trust and believe, I'm leaving the store with something.

As always with any company, Walmart needs to appreciate and value their employees with incentives, bonuses, and good benefits for ALL employees! Content and happy employees "equals" awesome customer service! Walmart definitely makes plenty of money to do so! Your company is only as good as your employees!

About three (3) months ago I purchased a DVD to add to my ever growing collection. They sent the wrong one. I needed to return the DVD, which took Walmart forever and a day to come to their senses and send the correct DVD. I had my sales slip and the necessary forms to return it, it was in the original packaging etc, but due to unforeseen problems it was not returned in the expedient matter required. It was after the thirty (30) day return policy. I returned it on day thirty one (31) and the run-around was totally inexcusable. It took several managers to come to an agreement and the correct DVD was sent. Needless to say I was not happy.

Wal-Mart has been very good to me! Whether I purchase in store or online, they are very easy to work with and will let me return with no complications... I even ordered online and returned to store... no problem!

I wish they would protect the environment, but as a store they have a lot and most of the time they are helpful. But I wish they would not build these places near little mom and pop stores. I also wish that they would not undersell mom and pop stores deliberately, forcing them to go out of business, and then deliberately raising their prices. Wal-Mart needs more moral development.

Walmart is the only place that I will shop. I been a Walmart shopper for at least 15 years and never had a bad experience. Walmart is the best. I always find what I need and the prices are good. Thank you.

I received a Bike seat from a "third party". The seat didn't fit the bike and was very shoddy. After many attempts to return, [they kept giving me the runaround!] I contacted Walmart directly. They promised to "escalate" and that they will deal with me directly. But nothing happened. I contacted them again and now they say that only the "market partner" can handle returns. I will go back to doing business with Amazon, Costco, Target Home Depot etc... and leave Walmart to the very patient uneducated consumer.

Great experience to have delivery to home. However it would have helped to include that each package was part of total amount to come, i.e. 1 of 3 total. It took over 4 days for all the items to arrive. Two of the articles, the boxes inside were crushed but the outside was fine and the contents were not damaged. One was a gift so it will need different wrapping techniques. Overall I would order from them again.

Walmart offers many products at a good value. However they seem to have a poor restocking plan as they are often out of stock. Customer service is generally very good but some sale associates could use more training in problem solving.

Buying things from my Walmart online is a great way to get the items that the store no longer carries. Stay home, order and have it come right to my door. Is a great thing.

Walmart makes it easy to shop online. The site is easy to maneuver and find what you are looking for. If there is a problem with your purchase you can return it to any store. Great!

I don't think the roll-back prices are low enough, it's supposed to be more affordable than other shopping malls but to me the prices are just too high. Too crowded, don't see how it's supposed to be cheap when it's higher than Save-A-Lot or Sam's Club.

I like to shop the clearance at Walmart and try to find items to donate. Sometimes it's a frustrating experience, especially when the staff isn't helpful on scanning prices. The checkout is always easy though.

Walmart is by far the ONLY place where I can get what I need in bulk and cheaper (though their prices have been rising lately). I am also happy to see the senior citizens that Walmart hires as many of them are not considered worthy of hire and that makes me happy. The clientele is substandard and at some times a bit sketchy. I understand that Walmart caters to a type of buyer but the one I go to have a scary bunch of people shopping there!

I am pleased we have a Walmart close by. It is very convenient to do "one stop shopping", as I am not a person who likes to shop. Usually, Walmart has what I need and I can pick up a large variety of things during one visit. This is what I like most about WalMart. I often find that there does not seem to be enough clerks at check out. I hear (when inquiring where the clerks are) that "this is all that showed up today". I'm originally from the north and now live in the south and never found this to be true in the north, but that may have changed there as well. I don't like this attitude but believe that WalMart could be more selective with whom they hire (since this seems to be an issue).

My experience shopping at Walmart is usually very positive and bargains are easy to find. Most items I am looking for they have. I usually use the self checkout but when I use a regular line the cashiers are nice.

Walmart has no ETHICAL BUSINESS PRACTICES whatsoever. I have caught them multiple times where the display item on the shelf just looks like what is in the box below it. One of many examples on the shelf is a $400 DVD PLAYER under it is a stack of $120 DVD players that on the front look just like the display. If you ask them why load enough they will sell you the $400 display model $120 and if you ask they will take another 20% off since it was a display JUST TO GET YOU OUT OF THE STORE. This can happen every time you go to WALMART. Most people don't realize how much money WALMART has made of its TURNSTILE BAGGING THING they have 20 years ago they were returning $300,000,000 in inventory back to the shelf. Its gotta be a BILLION by now.

Without a doubt, visit and shopping in Walmart was/is wonderful since you have almost everything in one place and not less important the employees are amazing.

I ordered 2 dog life jackets online at Walmart. Didn't realize the seller was from CHINA! The items I ordered are too small. TRY getting a hold of them! It is only via text and they sent a voicemail that I cannot understand! They want me to send them my order no., personal information, and purchasing information connected to my order!!! I said no to all requests to them. I am reporting WALMART online ordering and this seller from Marketplace that sells through Walmart to the ATTORNEY GENERAL'S OFFICE RIGHT NOW! If I had known how costly and difficult the order of only $35 was then I would have never ordered it from this seller via Walmart. Beware if you order from Walmart online to watch WHERE the seller is from before you pay for your order!!!

Please put one on beach side Daytona Beach. I can go and get all the things I need in one place. It is perfect for someone who really isn't much of a shopper.

Walmart is a great place to shop if you're looking for a variety of products! Plus, most items in stock have fairly reasonable prices. Plus, there are 2 walmart stores within my vicinity that makes it easy for me to drive to.

I always find what I need at Walmart and if I don't I can always ask someone where something is and they tell me or show me. They are always courteous. I have found many great deals. I can shop there and get what I need in one place instead of having to go to several other stores. The only problem I have had is getting a disability cart when you need one. They are either out or broken down.

This is no criticism of Walmart staff because they are underpaid and overworked; however, it can be a challenge to find someone to help you. Also, the Walmart in my neighborhood does not keep good inventory on all departments.

Store is FILTHY. Check out lines are horrendous, poorly staffed and VERY slow. Recently went due to they were only ones that had a compatible phone charger. Discovered that Walmart closest to my house charges $8.30 MORE for exact same charger, than the Walmart 3 miles down the road. This is in same city. Appears Walmart rips off whatever consumers they figure they can get away with.

I have bought several items from Walmart for a lower price after researching the same item at different stores. It is the exact same item (maybe a different color or something insignificant) for a lower price.

The last time I shopped at Walmart it wasn't a good experience. I wanted to get an outfit and at the time there was no one to help me. I end up getting the outfit and when I got home it was the wrong size. During that same day it was very busy. Most of the time there is someone ready to check you out but not this time. I had to stand in line for a while and wait. People was everywhere waiting to be check out.

Time after time going into Wal-Mart the staff is not helpful. Never can you find someone when you need them. At the self check out 9 times out of 10 the computers freeze, or tell you you're doing something wrong and you have to wait for help which is always slow to come. There is too little staff in the store. The location I am near closes the deli up to 30 minutes early and they ignore you while you wait to be served and they act very irritated they have to help you. I've talked with management about this but it goes nowhere.

I am greeted as I arrive and store personnel are available whenever I need help finding something. They create a happy shopping experience. I find items that are advertised on tv close to the checkouts.

I really had a very good experience at Walmart. I never thought I would have a brand new TV. I had a pretty old one and Walmart had them so cheap that I finally got one. I ordered it online and went to pick it up it was very easy. I am really happy now with it. Walmart is so great. Thank you Walmart.

I love shopping online and in store. The employees are very friendly online and in store. Sometimes a little problem when I go to pickup my purchase but they are very helpful.

My nightmare with Walmart.com started from 6/20/2017 when I tried to order a computer power supply and pick it up from local store. It was canceled instantly for 'security' reason, even though I have used the same credit card ordering a bigger ticket item 3 days ago from Walmart.com. Fine, I switched to another credit card, same thing. Call in 1st time, was told the cancellation will be challenged and I should be fine after 30 minutes. Waited 1 hour and ordered again, same cancellation. 2nd call, was told the same thing, and I was stupid enough to try it again. 2 hour later, 3rd cancellation. 3rd call, this time they agreed to elevate the issue and asked me to give 1 day. I did, and 4th cancellation. 4th call, was told to give 2 business days before the reordering, I did, and 5th cancellation.

Wal-Mart customers made Wal-Mart as big and as rich as it is. But, I don't think Wal-Mart knows that major fact. To show their appreciation for keeping their parking lots and aisles filled with shoppers, they make sure all their avocados are black when you cut them open. And let's not forget their collard greens, which are rubbery and often discolored. Their iceberg lettuce is not kept cold or even cool. They keep it in the middle aisle where they keep onions. Too many other things they do to insult the intelligence of their faithful customers to mention here.

I love shopping Walmart because of the bargains and because it's the best place where I can afford to buy what I need (I live on a fixed income.). There is usually always plenty of store stock to chose from.

I was very pleased with the ease that I experienced finding, ordering, and shipping the stroller/car seat combo to a different destination. I was able to purchase it and send it to them with plenty of time for it to arrive prior to the baby doing so. Walmart's site is very easy to navigate through.

In-store Walmart personnel is usually very good and helpful. Online purchases - pick up in-store get lost and takes a great deal of running back and forth trying to find out whether the product has been shipped. Often, it is such a trying process, I get tired, frustrated and leave without ever getting the ordered item.

Lines were too long. Too few cashiers open. Store wasn't very clean and organized. Cashier was friendly. Lots and lots of employees just walking around but not helping anyone. Hard to find sale items.

They have no competition here. We no longer buy electronics, appliances etc. there as they are nothing but junk. Food items are always out because orders don't go in early enough so they are well stocked but paydays. We have very little choice but to travel to another town for groceries etc. Ruined one Christmas because 3 items did not work and had to pay company to mail table computer for repair and still did not totally work then and was told tough cookies. This is the junk Walmart sells.

I shop at Walmart regularly. I have had problems and have gone to ask to see a manager. At least 10 times that I requested a manager, I was told that the manager is off duty or not in today or not available. I went as far as phoning the head office to complain right from the store and this did not make a difference. I never received any feedback from the head office, but only an apology from the person at head office on the phone. Was told that there should always be a manager on duty.

Actually, I need WalMart. The prices, quality and in/out process is usually good and quite fast. Customer service in meat and at the checkout is helpful and courteous. With groceries as high as they are I like to shop WalMart.

Walmart used to be better. I have started shopping elsewhere on a daily basis. Prices are no longer the best. Now I must look at prices and try to decide -- "Is it worth my gas to drive to Walmart?" - most times the answer is, "no".

I ordered diapers online for my friend who did not have money to buy diapers for her son. She needed them that day--I had to change the quantity of the diapers several times as other size boxes weren't available for same-day store pick up. After all that, I didn't receive the text that my order was ready until the next day. When my friend brought this up at the store, the employee had no response and he had no idea.

Been shopping with Walmart for years. Great selection of items, easy returns and great customer service. Love the self check out - it's quick and easy. They also have clean stores and convenient locations.

Walmart is cheaper than anyone else. Don't have a large food budget. Can't afford to go elsewhere. Clothes are cheap, but they don't hold up, not with young'uns.

Easy on line ordering and store pick up. Best price around and quality product. I ordered a card table and chairs that were padded. Very sturdy construction.

In most cases, Walmart is fine if you don't need customer service. I recently went to look for a sport watch, I had checked Amazon and knew what I wanted. They didn't have the watch, but if I did want to purchase it, 2 couples that had called for Customer Service at Jewelry had stood there 15 minutes and still no help. I had another item to purchase but could take it to the check-out--they were still waiting. Bad business practice on the Customer Service aspect.

While Walmart may have low prices, the shelves are usually empty. Seems as though they are either always out of stock, or the stock does not leave the storage area. If you can find a product it is usually of good quality but be sure about the purchase. Customer returns (or any customer service for that matter) at this Walmart are horrible. The lines are long, the wait is unbelievable. I can't say that (this particular) Walmart in Hammond IN is more interested in taking your money than they are in returning it, because the lines at the check-out (even the self check-out) are just as long and slow. There have been numerous times that the check-out lines have been so long and slow that I've was forced to abort the whole mission. I now go to Walmart only when I have no other choice.

Way awesomely cool experience, they even had a item we couldn't get from our local plumbing store. I have had reliable service, I like being able to use the app to pay at the checkout, and ordering online is my most favorite. I hate crowds.

I enjoy being able to shop at any hour of the day or night. I've experienced a wide range of customer services and it's always a guess as to whether I will have good service or bad. I think the marketing experts have done an excellent job with product placement to stimulate shoppers to buy.

We were able to furnish my daughter's 1st apartment in a matter of days with easy ordering and fast shipping. She finished her kitchen with a simple but nice set, and the children's bedrooms with fun decor.

The store in Douglas was clean, bathrooms are clean. As customer that means a lot. When I went in the store I spent close to three hundred on the house and about 2 on clothes. No one was in Electronics. I wanted to ask when a movie came out but they did get the answer for me when I ask at the front cashier.

Walmart online buying has changed a bit. They use to accept PayPal across the board, but not anymore. I have found some hard to find items on their site that nobody else offered and that's a real plus. They still need to work on their customer service.

Wal-Mart has poor quality. I was told I bought enough to qualify for free shipping but one of the products shipped from another vendor so, I was charged 6 dollars for 3 light bulbs. No more Wal-Mart.

I recently made a purchase of exercise equipment. I hadn't ordered from Wal-Mart online before so I was a little skeptical about quality, shipping and Service. I got a pleasant surprise. Everything was handled very professionally. I was updated on my order every time it moved. I always wonder about products that require some assembly. I was afraid that the packaging would be in bad shape and there would be missing hardware or parts. It arrived ahead of schedule and in perfect condition. I am very pleased and recently placed another order with them.

Walmart is very affordable. I'm so happy with all their products. I'm happy we have competition with keeping the other large food chains prices lower.

Walmart is my favorite store to shop. There is always a great variety of items at great prices. I feel that you get great value for price paid. The employees are always friendly and helpful.

Customer service is terrible. They treat you as if shop here or don't. The only reason I do shop there is because is one of the few grocery options in our town and their prices are cheaper than the other store.

Be prepared that you will not find help easily and you will not be disappointed in your shopping experience. Wal-Mart's prices are not as low as they used to be so do your comparison shopping online.

Some of the associates are not really willing to help you at all. Some are really stupid or arrogant. But then there are the few that actually know the products & want to help you.

Stadium Wal-Mart automotive services - Extreme lack of Care for their customer. Called me to automotive and did not have the services completed. Very insecure when I began watching. Rude and the last to work on the tires and the work today could not have the completion because there happens to be problem and to fix the problem a thing needs sawed off because of the seeded problem the automotive department caused before.

Good pricing. Would have gotten them 2 stars; but you end up paying more anyway!!! I see by the other reviews that I am not alone in order problems! Basically, I ordered the product and was delivered March 29. A couple of weeks later I went to put this daybed together and noticed that there was no pop-up trundle included AS ADVERTISED. I then called the customer service number and spoke to a gentleman by the name of Tyler. I told him that the daybed advertised said it had a pop-up trundle and he did indeed confirm ad was wrong; he mentioned that there was a mistake and that this product did not have a pop-up trundle simply a rollout trundle - floor level. He then told me that I could put the product out on the front patio and it would be picked up by a company called Seiko and I would receive an immediate refund but would not show up for one to 3 days in my account.

To me Walmart is great. Quality of merchandise is great, good prices and good customer service. Best things you can buy. They have what other places don't so I use Walmart!

I've been shopping at Walmart for a few years now. I buy a lot of things for my cats. Every time I buy cat furniture or scratching post they look just like the picture I saw when ordering it. When I buy cat treats or food they are not broken up when I receive them and I don't end up with a bag of crumbs! I also bought clothes for myself and they always fit well and are always worth the money. I also get all my health needs. In fact I get most of what I need from Walmart.

I prefer Wal-Mart to Fred Meyer. Both are crowded and chaotic at times, but I feel the pricing at Wal-Mart is more consistent and honest. If you don't know your prices when you shop at FM, you might pay less for one thing, but more for some other item. Wal-Mart has consistently reasonable prices and the quality of products is about equal between all the big-box stores.

I love the fact that Walmart literally sells everything under the sun and that their pricing is super reasonable. However most of the associates on the sales floor are of no help whatsoever, and usually talking personal business to each other.

I have shopped at Walmart both in the store and online. My store experiences are limited because I find that when the store is very busy, it's difficult to find products on the shelf, availability of staff to help answer questions, and get through the checkout line is very long. I try to shop during the morning when they are the least busy.

The stores are usually trashed, all the staff are up at arms when asking questions. They don't help my local economy a fraction of a percent. Always kicking crap in the face of our local farmers.

Shopping at Wal-Mart is great. They generally have most of the items that I'm looking for and the prices really are good. I also like ordering on the website, it's very easy and convenient.

If you're ordering online from Walmart, it's real easy, and I've never had any problems, the store itself is another problem. The store I go to has some awfully rude women cashiers, they could do a whole lot better there.

I get my biggest and best products from WalMart online and they are always on time with delivery... Can't wait to get my next purchase, WalMart online is awesome and the greatest deals EVER!!!

It doesn't take long to get in the store - some of the aisles are smaller than they should be others are larger than they should be. Once done shopping it takes longer to check out than it should, considering the amount of employees I see walking around the store.

Depends on day and time you go. Way too many shopper families/friends blocking aisles, not caring if someone is trying to get through. Teenagers getting high in cars in parking lot and whatever else they do! They need security (besides cameras) to avoid loitering problems in parking lot! Lebanon, TN.

Shopping Wal-Mart online is much better than in the store. I shop weekly at store and am about ready to change to another because of so many empty shelves in the grocery area. The rest of the store is okay though.

I have used their website many times, if I have ever needed to return an item it is never a problem. I like to free shipping when it is a store pick up.

Really poor selection of regular merchandise, especially on first of month. Don't keep shelves stocked. Out of half of stuff on shopping list. Don't care attitude. Have started shopping at other stores more often.

I purchased a TV from Walmart to be delivered to a local store. Delivery was to take 9 days and I was ok with that. On day 10, the TV didn't arrive so I contacted customer service. They gave me a discount and said the TV will be able to be picked up by Sat. Well, Fri I got a call that the TV was returned to the warehouse. Walmart delivered it to the wrong store, so instead of contacting me, they just returned it.

Shopped at Walmart.com for grocery items that were available for 2-day shipping. As you can see below this is how the package arrived. Chemicals mixed with my food which were both open for cross-contamination. Contacted customer service, only for them to tell me that they cannot ship an overnight replacement so that I can have my items that I need, And it would take five business days to refund the money back to my bank so I can replace the items myself. This left me no choice but to drive to my local Walmart myself and exchange the items. No customer resolution come of this, and resulted in me "the customer" having to do the work to fix the problem. Completely unacceptable in terms of customer experience and satisfaction.

I am so sick of the runaround, my husband is a trucker and doesn't have a bank account that he can send money from so we use Wal-Mart to Wal-Mart every week and EVERY WEEK we have issues with them wanting to review it. EVERY WEEK stand here at Wal-Mart waiting for them to fix things over the phone so I can get my money to pay bills and feed my children... I'm so sick of it!!!

I have been a Walmart credit card account holder for a few years. Today, I found out my account was cancelled. I have ALWAYS timely paid my account online. Last month, unbeknownst to me, my bank account had been hacked. I had made two payments to Walmart online and they were rejected. I called Walmart regarding this and made other arrangements to pay for the rejected online payment. Walmart cancelled my account because of the rejected payment, even though they knew I was the victim of an online hack of my bank account. I have other credit cards and timely pay same. I have never encountered anything like this.

I tried to buy a 15x48 swimming pool two times from Wal-Mart.com. The first time we waited for two weeks and it never came to the store, so I called them and they said it was out of stock. So they canceled the order and refunded our money. We paid with PayPal and they would only give us a gift card back, they won't refund the money to PayPal. We found another pool that was in stock, we paid for it online and a few hours later they canceled it again. Every time we ordered the pool it was in stock. Wal-Mart keeps canceling it. Then we tried to buy a Visa gift card with the Wal-Mart gift card so we could buy a pool somewhere else before summer is over, they canceled it too.

Love the outdoor rug I purchased from Better Homes and Gardens. The only problem I have it has lots of white in it so I am cleaning it constantly. I paid 88 dollars and I have to clean it every day??? I just don't understand why would they make an outdoor rug that has a lot of white in it!!! Have been looking for something else to match it but having a very hard time. I feel like I should purchase another rug. That way I always have a spare when I cannot get this one clean... just got done cleaning it. This is how I would love for it to stay but we know that is not going to happen??? I feel like some spots I'm wearing holes in it.

Walmart never backs their product. They do not take care of their customers. Their bathrooms are horrible. They have no respect for the customer. They just want to get their paycheck and get out. Corporate office and managers are the same they do not care about the customer at all as long as they get their numbers and their scores. They put broken items back on the shelf, sell them and then will not take them back. I hate Walmart. I will make sure that every chance I get that I give a negative review on a Walmart store customer service or a manager. Britney at corporate is the greatest inconsiderate person I have ever talked to on the phone. I wish Walmart would just go under. They sell junk and treat people like crap. Close your doors Walmart.

I went to my local Walmart to purchase 6 items. There were only three regular registers opened and they were closing most of the self checkout lanes. It is very difficult for me to stand in a long checkout lane and they no longer have express lanes. Evidently they close the self checkouts at 9 p.m. and it was around 8:55 p.m. when I went to the self checkout.

I cringe when I have to go there but there are no other big stores within 10 miles of my home. But as I had to go to Perris anyway... Horrible, horrible experience. No one answers the call buttons! The liquor is all locked up but after waiting 15 minutes I gave up and went on with my shopping. Went to get some fish from the pet dept and call button does not work there either.

9/10 ordered cans were severely dented — I order in BULK, so it takes quite a long time to go through all my canned food. I also order enough to stay prepped for any sort of emergencies. Anyone who stores canned foods will tell you that dented cans must be avoided, period. A pristine can will last far beyond its expiration date, but a dented can can not be expected to last up to that date.

I had items including beer in my cart (which that of the cashier told me the problem was) a patron behind me and his child had touched my cart shopping and because of this I could not buy Items because a child touched the cart and there was alcohol in it!! WHAT KIND OF ** IS THIS??? I am 45 yrs old and in the State of CA I can buy Beer but in Walmart "** you sir a child touched your cart!" I AM SO MAD (PRO TARGET AND ** WALMART). I am now joining the alliance to burn Walmart!! They are hurting their employees and pissing off their customers! I so wish I had this on Video to show!!

I ordered a set of trailer lights to be picked up. The email said it was in stock and would be ready to be picked up that evening. The evening came and went and no email to be picked up. I contacted Walmart and after checking the order they said orders were backed up and it would be ready later that day. Well that evening came and went too so I contacted Walmart again and they checked and said to contact the store. I shouldn’t have to contact the store if they have problems getting the orders out. That should be their problem. May if they contacted them they would have to find out what we have to deal with, stupid people. Well after contacting the store the manager said they were out of stock and to cancel the order. I was in the store two days ago and they had plenty on the shelf so Walmart employees lie. I ask that everyone get items online if they have to but don’t go into a Walmart again. I learned my lesson.

A woman named Keri ** claimed to be the store manager for Wal-Mart in Hesperia, CA. She actually is just a department associate, hourly employee at Victorville, CA Wal-Mart. I intend to have her fired for saying ** on social media. Won't ever shop at Wal-Mart again. She is an at will employee. And can be fired for coming in a minute late.

Anybody please do not order Wal-Mart online. Because when you order online they always ship to you too long and always ship wrong item and you spend a lot of time to contact them and you cannot return item. I will say Wal-Mart suck.

Walmart uses third party distributors. I ordered an item, it shipped to a post office 30 miles away from my house then was returned and now the third party doesn't answer their phone. It goes straight to voicemail so it must be a real legitimate business right? The Walmart customer service was horrible the third party customer that Walmart is contracted with is non existent and guess what? Still no refund or the item that I ordered and paid for. The woman from the Walmart customer service even had the gull to start telling me "The next time you order from walmart.com try to..." That's where I cut her off. I told her to save her breath because I will never order from them again. Guess that's why Amazon is so popular.

July 2016, I purchased the 4 piece patio furniture set, from WalMart. The set contains a love seat, 2 chairs and table (rust/orange color). After the summer season, we brought the set inside, to prevent weather damage. This Spring we brought the set out, and you could tell there was discoloration, from the weather. A couple of weeks ago, the cushions started to rip. We now have a huge rip in our couch, in which we won't be able to use anymore. I called WalMart, and they suggested me calling BHG. I logged in to BHG, and they suggested calling WalMart. It's a shame I spent $600 for a patio set to last me a half of a season. I'm more than frustrated! I would hope someone would contact me to make this right...

Recently, I placed a small order to Walmart's on-line grocery website for the first time. Note, that I have also utilized other grocery stores' curbside service in the past. While placing the order and notification e-mails went smoothly, the balance of the experience was an utter nightmare. The customer only receives an estimated total price of their order online. At the time of pick up, the customer does not receive a paper print-out or even a paper receipt. So basically, you do not really know how much you paid until you get home and the systems send you a final receipt.

I recently moving in to my new apartment and decide to order few item with Walmart. My apartment is very small and I have a small car convertible so that couldn't really pick up or return any item, So that is why the reason order online and make life easy. But First I was decide to be sure to have my item and not lose it because I don't know yet my new place people and delivery, so my first order was order online and pick up at the store. Tv stand and bookcase. Those are big and heavy stuff. We bring it to the apartment and find out they give to us the wrong item. TV stand are fine, look good and good quality. Bookcase isn't book case but big desk, outside box say bookcase, inside box said Desk. I have to find help again to do that. So we need to bring it back to Walmart and do a refund. Just a waste of the time but mistake happened. I keep order Walmart for their good quality, but not very good as customer service!!!

Visited this store on June 16, 2017 and was appalled at the lack of care of the pet fish. The tanks were absolutely filthy and the fish themselves looked sick; one poor goldfish in particular sat upside down in a corner of the tank, apparently unable to swim and clearly dying. If Walmart is unable to care for these fish before they're sold to consumers, then they should not sell them at all. My family and I will not be returning to this Walmart until the fish receive better care or they stop selling them altogether.

I bought a bike from Wal-Mart for my 8-year-old boy 5 days ago. The bike was not abused and was stored in a dry, safe garage since we purchased it. After a few times on the bike the hand brakes unexpectedly stopped working and my boy rolled straight out into middle of the street. He finally stopped the bike by dragging his little feet on the pavement. Watching this happen can best be described as a parent's nightmare. Thank God, my son was safe but it left me asking questions about how something like this happens. How does Wal-Mart qualify its suppliers? Does Wal-Mart ensure their manufacturers are following strict quality and performance criteria before accepting substandard and potentially dangerous products? How many other families are at risk? Whatever the case, all I can do is warn consumers that the bike I purchased at Wal-Mart put my child at risk and this mistake will never be repeated.

I am here in South Florida (Pembroke Pines). A friend wired me some money a week ago thru the Wal-Mart to Wal-Mart money transfer system from Detroit, MI. Usually it takes 10 minutes and you can go pick up your funds from a Wal-Mart. Well last Thursday June 8, 2017 I was wired me some money, I went into local Wal-Mart by my house to pick up the money and the lady informed me that their money transfer system was down but should be back up within an hour. After an hour I come back and their system is still down. So I come back the next day and their system is still down and I'm told all the systems in the area are down.

Walmart refused to give me my money back after a documented natural disaster. In the aftermath of Hurricane Matthew, I ordered nine wicker boxes from Walmart to store things in upon returning to my flooded home. The renovation took much longer than expected. Moving five times and rebuilding was a tremendous hardship. When we finally got home and discovered the boxes did not fit the allotted space, Walmart refused to grant a credit as we were past 90 days. I drove them to the store where the most senior manager said he had no authority to make an exception.

I have been a Walmart customer since 2011 making many purchases both in store and online. On 6-12-17 I purchased an item I needed before Father's Day from Walmart online, later while checking my email I saw the order was successful and then the next email said that the order was canceled because they couldn't verify the very same information they have had on file for the last six years. I went back to Walmart.com and verified all my information then called Walmart customer service and I was told everything was correct and that I could now reorder the item.

I placed a small order to pick up today at my local Walmart (Tilton NH). Every item was in stock but the order was split to pick up 2 items today and 3 (or 4) items tomorrow. Why? I know I could pick them myself; the reason I ordered online is because I don't have the money to buy at store - I used my PayPal credit for the order.

I bought a "Fresh" Spinach: packet from Walmart (Address: 11181 Lee Hwy Fairfax, VA 22030). I did not even open the packet and I could see a living moth moving around inside the packet. I have the photos and videos of it as well.

TracFone pre-paid cellphones will not activate. Spent time with the associate and TracFone and the phones will not operate. Attempted to discuss with Manager so the item would be taken off shelves. They are still there. Stay away from WalMart electronics.

My sister was stopped twice by loss prevention agents at the Palmyra Maine Walmart. First time she wasn't actually stopped but the police showed up at her house. They said she stole a wallet. She asked the police officer if they watched the camera. They stated NO. So the officer goes back to Walmart and watches the video and come to find out, a customer dropped her wallet and an employee found it but never gave it back. So that's the first set of false implications. The second time she actually got stopped after spending over $200 and accused of trying to steal flower seed packs that were in her cart lying against a plant. The cashier was too lazy to make sure she rang everything up. So the loss prevention agent said stopped her and said he watched her put the seeds in the cart???

When I asked them if they had an item in stock they said they were going to check. Had me on hold for two minutes. Asked the name of the item. Kept me on hold for 10 minutes and then hung up on me. This is to warn people not to call customer service for Walmart.

I received my order today and as a result of how it was package, one of the bags of Epsom Salts broke, because of the heavy weight of another item in the package and I had Epsom salt everywhere. I called customer service and it started off ok, they refunded me the purchase price, but then expected me to pay the Shipping Fee!! After I explained it was damaged due to the neglect of how the package was packed, I shouldn't have to pay these fees. They finally came back and waived the shipping fee, but then when I went online to reorder the product, it wanted me to pay another $5.00 for a handling fee?? Are you kidding me - I again call Customer Service and was told I would have to pay it because my order didn't exceed $25. I was then told to add more to my order to get it us to $25!!!

I have ordered online - bike rack Order #** from Wal-Mart on 31st May 2017. While I was waiting my order I got an email on 5th June 2017 that order is canceled as "Customer changed mind". I got another email from marketplace vendor that we are out of stock for this order so can not ship this order. I checked. The same product was available on the site but at much higher price. When I contact Wal-Mart they said we can't do anything as this was the marketplace order from deals only. I feel like I am cheated because I trusted Wal-Mart site.

I recently purchased 2 trailer tires and wheels, normally I go to Discount Tire or Big O, I have two trucks and 2 trailers. I noticed my trailer tires were losing about 15 lbs. of air pressure in a week so I aired them up and again. Today I stopped at the Wal-Mart in Anthem, AZ. where I bought them, and I was informed there was nothing they could do for me, not even repair them! No warranty, no fix! You are S.O.L.! Not even check the valve stem to see if it was loose! I aired tires up and left. Lesson learned when buying tires: always ask about warranty! From now on I take all of my business elsewhere, including clothing, groceries, what ever else. I average about 5 to 600.00 a month there, but not anymore! My account may be accessed thru my phone number to verify my purchase.

I am disabled and on oxygen 24/7. Thought that Walmart's ship-to-home would be ideal for someone like me, so I ordered my items online to be shipped to my home on June 1. Walmart took the money out of my account on June 2, saying that delivery would be June 3. On June 3 they told me delivery would be June 6. When it still wasn't here June 7 I called them and they said it had been damaged in transit and returned to them, and the order had been cancelled!!! I asked why I hadn't been notified and was informed it was "an oversight" on their part. The young lady on the phone took my info, placed my order again (assuring me I would not be charged again - I hope not! ), and my items would be here June 9. Now I get an email this morning that I will not get my items until June 13!! You won't keep my business this way Walmart!

I purchased "School of Sardines" Catnip Sardines 50 ct. They sent me ONE Catnip Sardine and told me that it was a typo and they would NOT send the other 49 for the price advertised. When did one sardine become a SCHOOL of Sardines? You cannot believe what they advertise and I would definitely purchase my products elsewhere or someplace more honest.

Walmart sent me a gift card for a food item that was no good (because someone sliced it with the box cutter when opening the box). When I tried to activate the card it was no good because Walmart had deactivated the card. After being transferred from one person to another for over an hour I gave up. Why send a refund that is no good? They do not care about customer service. If I could give no stars I would.

Wal-Mart.com had Baby Alive Super Snacks Snackin listed $2.99 out of stock. I left my email. My 9 yr old was told I would get this for her. Next I get email stating in stock BUT the price was now $59.99.

I'm so sick of being followed in the store because of my color. It first started when a old ** lady seen me pick up a clothing that I wanted and she looked at me and shooked her head and told me to put it down. Then every time I go to the dressing room I sit there and count my clothing in their face and they snatch it right out my hand to count it again and again going in to make sure and again coming out to make sure it's still there. Every time they say it's store policy, but why not do it to the other two ** women who had the same amount as me. So it's y'all policy to only follow and make sure the ** people don't steal. I graduated with ** honors and +4.0 GPA. I won a $100 gift card, but I don't feel safe when I go there, so I sold to my ** friend. To make sure I had a witness, my friend went in and picked up the same thing and had no problem. I believe y'all are a great store but y'all employees are wrong and racists.

I tried purchasing Pampers brand diapers that were on sale. An associate called me that day and told me that they were out of stock. I said that was fine, I was willing to wait a week until they had them in. This morning the same associate called me again to inform me that there had been a "pricing error" on their website and that I needed to cancel my order in order to be refunded. When I called their corporate number they claimed that this sort of thing happens a lot. Why bother having a website to order from if you can't even get the prices right. Needless to say, I will NEVER order from Walmart.com again and I don't think I will be patronizing their stores anytime soon.

I recently ordered a large amount of items from Walmart.com. Upon arrival, I found that almost all my purchased items were stuffed in one giant box, which was about 30 inches long, 24 inches wide, and 20 inches deep. It held over a dozen items, and weighed about 40-45 pounds. This box was insufficiently taped, and as soon as it was brought to my door, the bottom broke, sending the contents all over my porch. In the past, I have received packages that were also insufficiently taped, but never to this extent. I wish that when people pack items, they would pay more attention to how much they put in and how little tape they put on such a heavy box. If something like this occurs again in the future, I will no longer be shopping at Walmart online.

I ordered a Ozark tent and it broke on the first set up and needed a part to fix it. I contacted Ozark Tents who never answer their phone and you get voice mail. They also don't return your call for days but when they do you can't get back in touch to order the part. I called Walmart several times and then called corporate that never got back to me and today I spent 2 hours on the phone wasting my time to only have Amy a escalation person who was 0 help and did nothing to help return it or find a part to fix it. I will never order anything from Walmart again based on this experience and poor ignorant customer service representatives.

Walmart employees never show you where to find the product you're looking for when you ask where to find something. They need to really work with their employees to provide good customer service. They need some work.

In Jan. I had taken an item back to Wal-Mart that was still in the box with no issues. The person at the counter offered me a gift card that would have the money on it, I said, "Okay." Never accept these gift cards because they will not give you cash back unless there is less than $10 left on the card. It seems to me that this is illegal that they are basically forcing you to spend your money at Wal-Mart. It's my money not Wal-Marts.

Yesterday I bought training panties for my grandbaby. When I opened the pkg to put on her I noticed dark stains then the second pair too and the third. Come on when has Walmart put used panties on the shelves? So upsetting. Don't think I will shop at a Walmart again.

Every other time I go to buy items at Wal-Mart, I get overcharged at the register for at least one or two items. If you ask me, I think this is done on purpose in order for Wal-Mart to increase their revenue. There should be a federal probe into this behavior. I will not shop there anymore. This has happened to me several times.

Two days ago I got kicked out from Walmart yesterday morning as I was checking out. The lady insisted they had 'pictures of my boyfriend and I' but wouldn't go into detail other than, "You need to leave and never come back." She was POSITIVE it was me, even though I told her I am certain she had to be confusing me for someone else and would like to see this said evidence of whatever it is I had 'done' as I calmly died inside. She refused. I left, tail between my legs while everyone watched me look and feel like a complete fool.

I fell at Wal-Mart back in January at Walmart front walkway while it was cold, snowing and icy. They had absolutely no ice melt or salt down that day in the main walkway in the front. I had parked in the very front to let my 80 year old mother out to return a vacuum so she wouldn't have to walk through the snowy parking lot and fall with the vacuum.

Horrible! Paid for barstools suppose to be delivered on 05/12. On the day of the delivery the tracking number stated that it was to return to sender. Same day contacted Walmart, told they would reship it and expedite it with no extra charge. On 05/17 still haven't received a tracking number. Again contacted Walmart, said something went wrong in the process stage. They offered 10% discount and have it reordered and expedited a third time. On 05/18 still haven't received the new order number, the rep was not useful or understanding. Didn't provide me a tracking number, or the discount I was told and said the order is cancelled because now it's out of stock. Honestly never again order from Walmart. Every explanation I've been given is vague and every rep kept giving me different excuses.

Another Scandal, Forget United Airlines. Walmart treats you like you are some kind of criminal. Please repost for the whole world to see specially WalmartPR, Wal-Mart Headquarters, Bentonville, Arkansas. #Walmart is no longer a safe place to shop. Tried to return a gift I bought for Mother's Day from the same store in Rohnert Park, CA and had an actual picture of the receipt on my phone showing bar code, transaction ID and the last 4 digit of my AMEX and store refused to issue a refund. Store clerk said she will be fired, other said will lose her job, the assistant manager was nasty and came face to face with me and attempted assault just because I was from another country. I started filming him once I felt threatened and CHRISTOPHER the macho man at Walmart started filming me back instead of easily looking up the transaction in their system.

I've been trying to contact Walmart Hotline to get a copy of my receipt (because the employees at the store don't wanna help me anyway) and they MAKE ME WAIT for more than 10 minutes on a hold and then they hang up on me. EVERY TIME! I keep calling every day and more than 3 times a day. I need to get a hold of someone. The number is (479) 277-2643. All they say is: "All the representatives are still busy. Please remain on the line."

I purchased a 55 inch tv along with the warranty because I was told when I bought it and it says in the contract that screen damage is covered. My tv screen accidentally broke and Asurion denies to uphold the guarantee and will not repair or reimburse me for amount the tv costed. I would not have purchased the plan have I known that screen damage was not covered, I was led to believe that it was covered when I bought it. Walmart rewards or pays their employees to sell their insurance plans, even makes them sell the insurance plans, so I guess the employees do whatever it takes to sell them and is deceitful and illegal.

Googled Breville breadmaker. Walmart had lowest price at $197.30. When tried to order price was $230.30. I went to store to check item, told only online. Spoke with store Manager who told me I had to call Walmart.com. However, he took me to their onsite.com. The rep called in asking for the price and after several minutes I was told the store manage might honor not online would not. I pulled ad back up only to find price was changed. I went to live chat. Nora could not help, stated prices subject to change. I complained that prove did not change until call asking for advertised price.

I ordered two tablets to pick up at the store thinking it would be quicker than standing around waiting for someone to help us. Everything went through fine, then I receive an email saying my order is being delayed due to a payment issue. I instantly log into my bank, there it is a pending payment to Walmart.com. I use the chat option to contact support. I'm told the order is in financial review. "Excuse me but why?" Then I'm told the order is being rushed through and I could pick them up around 8pm. Go to walmart, lo and behold no processed orders. They said to wait until morning. I waited until afternoon. Still no order.

The stroller I bought at Walmart was a cheap and easy using stroller for my toddler. My child was so excited to ride in it and he also liked the smooth riding. He also loved it because it had a Mickey Mouse character on it. Had the stroller for about 3 years and nothing broke on it. It folds easily but I just thought maybe it could have a cup holder on the top.

I bought a defective TV from Walmart that lasted less than three months. I first contacted the manufacturer only to be told I should return it to the place of purchase. Upon my chance to return the product for hopefully store credit or an exchange, I was met with a customer service that was disinterested in my problems and working with me for a solution. I was told that since the product broke while under their policy of a ninety day return but came in shy of a few days I was at fault and the company could not provide any consolation. I was made to believe since I could not take off work to meet the exact window of opportunity of return I was to be punished with bad customer service and a loss of $657. I got a shrug and a good luck and sent off to ponder why a company so vast could not spare a shred of kindness. I now own this most expensive paperweight and a useless proof of purchase receipt.

I would like to address an issue with one of your Wal-Mart Pharmacy that was very displeasing and it was not the first or second time it happened. The most recent incident was on Monday May 08, 2017. On that day I sent my son to the Wal-Mart Pharmacy located at 1150 Broadway, Chula Vista, CA 91911 and he arrived there at 1:30 pm and went straight to the drop-off counter to leave my two prescriptions. He asked them how long will it take to be ready. The pharmacist replied it will be ready in about 40 minutes for your pills and as for your test strips you can pick those up when you come for your prescription. My son told them that is fine and that I will be picking up the refill later that day.

I am mortified by the condition of the fish sold at Wal-Mart! Store #1207, 725 N. Tyndall Parkway, Callaway, Fl, 850.785.6011, to be exact. I don't have exotic pets, so I do not usually go down aisles with those products. Sitting on a dark shelf amid the bird seed and guinea pig supplies were many, perhaps a dozen, DEAD or DYING Betta fish in individual sealed containers. I spoke with four "associates." Two looked at me like I was crazy then ignored me, one said he was sorry, and one said he would get someone to "look into it." Perhaps I came across as surprised and excited, but I was! I guess it was too much to ask for them to actually do something. Surely there is a legal way to make Wal-Mart stop selling live fish!

I bought a $300.00 Happy Holidays Wal-Mart Gift card on 12/17/2016 and there was no money on the card. I went back to Wal-Mart several times and talked to 4 managers at the local store #3391 in Schertz, Texas. They told me they can't do anything as far giving me my money back and told me to call the phone number on the back of the card which I did and when you call the number you can't get through to anyone. I went back to the store and assistant manager called a different # and told me to send the information to them and I did. Nothing happened with the card company and they told to call Wal-Mart and get help from them. I even contacted Wal-Mart's Corporate office and they were not able to help me. End of this story is no one was able to help me they couldn't give me any activity print out as to where my money went to and I am still out $300.00. Don't know what else to do.

I tried to add an item to my cart and got a box that said I need to provide my name because MFG is charging lower price. There was no option to add to cart without entering my name. So I purchased from Amazon instead.

Wal-Mart has the worse customer service. Supervisors and managers ever annoying as all **. Initial call to customer service - pleasant associate unable to help me. Will have supervisor contact me within 48 hours. No calls. I called management 2/3 weeks later, I get an agitated supervisor. Can't help me. Will connect me to another upper manager. Will call me back. It goes on and on...

I worked for Wal-Mart for 3 1/2 years, but only 1 1/2 for this manager. For 8 months my department was short 3 people but the same amount of work was expected to get done. I called in sick and when I returned this store manager told me, on the sales floor, that calling in sick was unacceptable while we were so short handed. Never in the 1 1/2 years did he ever say good job or looks nice. The maintenance department is so shorthanded that at times we have no one to cover the day shift so until the night crew comes the store goes without being cleaned all day. This kind of environment is unhealthy for employees and customers.

Walmart on Bertkouns road in Shreveport. I don't know the date it was a few weeks ago, time: 8:30-9:10. One of the managers working the night shift (woman, **). And the employee working the night shift in the pictures, she was tall, & **. The employee working with her was also female, **, and had a blonde or white highlight in her short hair. We first came in and asked about how to get graduation invitations and she was rude and had a bad attitude and told us to use the kiosk and we had to search through the kiosk to figure it out. So it took us about 30 minutes to create the graduation pictures.

I paid 80.00 for Advantage Plus and it did absolutely nothing for fleas, as a matter of fact they laughed at me and ate the 2 dogs' body all up. It's a shame to spend that kind of money for something you believe will help your animals to feel better. Walmart and Advantage should give everyone their money back! I'm sure both companies know exactly what is going on and are laughing all the way to the bank.

Today I got my check from the city so I went to cash it at my neighborhood Wal-Mart. The lady did counted it to me but still took a 20 out of what was supposed to be 446.00 dollars now 426.00. I called to tell of course. They were a little rude about it said they will investigate and check the cameras in an hour so. When a hour pass they still didn't call so I called back again and she said, "We said we'll call you". I said, "My apologies you said you'll call in a hour". Couple minutes later I get home the lady called me back saying she, "Checked the camera of the lady counting it to you so we cannot give you your money the money you said we owed you." So I said again the lady handed me the money in front of me but barely spoke out loud. Lady on the phone said she'll check again. All they checked was cameras not the cash register.

Monday May 2nd 2017 I went to Walmart in Marysville, CA to return a few items and to buy some groceries. I walked in with my backpack in the shopping cart. No one at the front door. Told me I couldn't take my backpack in especially since I wasn't wearing it. When I was doing my returns no one there either said anything about my backpack. As I proceeded to the paint department the Supervisor at Wal-Mart yells at me that I needed to leave the store. I asked, "Why. What was the reason for all this," and she said that because I had a backpack and that they were not allowed in the store. I asked, "Where does it say I can't bring in my backpack." She said, "On the front sliding doors," I went to check and neither entrance has anything about backpacks.

In Athens, GA the Walmart is pretty good about taking care of their fish. With that being said, I encountered one dead betta today since I've been scoping out their fish for 2 mos. I complained to management and explained that I feel the need to rescue their bettas because of fear that fish aren't being cared for (I had recently bought three bettas). They immediately got rid of dead fish and now I wonder if that is what they do when one dies because of poor care. Management apologized but I told them that I'm an animal lover and finding a dead fish was unacceptable. I will keep my eye on this Walmart and if I find a dead fish will take pic, then complain. Everyone that is an animal lover please make sure to complain to management and complain with conviction, it is our responsibility to take care of animals on this earth, big and small.

DO NOT ORDER A PHOTO BLANKET ON WALMART.COM. BUYER BEWARE. This was a birthday present for my grandson. After I was told from a rep on the customer service line that my order would arrive on 4/19, I sent my daughter down to the store to pick it up, with my grandson, who was super excited to get his gift from Grandma, only to find out it wasn't there. I called this customer service and was told my order didn't process. I was upset, but ok, I was assured this doesn't happen twice. I re-placed the order and gave it a longer time. Today is 4/28. I call to check the same thing, the order didn't process. I am so tired of being told "I'm sorry for the inconvenience" I could scream. No you are not sorry, don't lie to me. I have worked in customer service my whole life, I say that every day.

This is the second time I've ordered items (sold and shipped by Walmart, not the marketplace vendors) that took more than two days to arrive. Ordered one item on 4/24 expecting the order on 4/26 (website and confirmation email all said this). Look at the tracking yesterday when it hadn't arrived by the afternoon and it's not even in the state! I look again at UPS tracking this morning and it was delivered to the facility in my city but they can't give a delivery date. My guess is that it made it in too late to be put on the truck for delivery today, so I won't see it until tomorrow, which is 4/28. Maybe two days late doesn't seem like that much, but when you claim 2 day shipping, it darn well should be two days! I won't bother ordering from Walmart online again. Other companies do this much better.

I went into the Spencer Iowa Walmart and turn in my can redemption recipes from different dates and they refuse to pay me for all of them, telling me they only take 120 cans a day. I followed that policy. Now they tell me I have to drive in every day and can only have 6 dollars a day. If I did that to them I would be arrested for theft. That is straight out holding my money hostage. I can see how they treat disabled people. Next stop Twitter.

I bought an Emerson TV 50 inch flat TV. I haven't had it two years and it won't turn on. Known faulty product. In reading reviews this is a chronic problem with them. They've told me "too bad it's out of warranty." They're selling products at come on prices knowing they have minimal service reliability.

An employee from Wal-Mart had been volunteering at the Helping Hand Mission, a nonprofit whose mission is to help needy families. By helping youths with positive projects, recreational and academic fun. The mission teaches youths throughout the city to respect their elders, persons of all races and ethnic origin and being good kids in the neighborhood. The youths do projects for the elderly and families in need. And youths throughout the area. Wal-Mart contributes funds for transportation, food, and activity cost. The employees spend off hours at the mission, mentoring, serving lunches and helping with homework... Wal-Mart allows the employees to give off their time to help others. Is user-friendly and a valuable asset to our community. Thanks Wal-Mart!!

Walmart has the worst customer service, ever. I have been on hold for an hour and 11 minutes, with no reply. I just have one question to ask and they are refusing to fulfill my needs as a consumer in Toronto. I am extremely vigilantly upset about this situation. Even though I stayed on the line for over an hour, once they finally said hello, I took a brief pause before answering back, and within 3 seconds, they hung up! They never even helped me even though I was on hold for so long! This is unfair. Unjust. I demand better customer service as a Torontonian.

Placed an order at Walmart.com. Noticed as it confirm order that something was added to order. Went to Walmart.com messaged a guy saying he would cancel order. Few days later got email order shipped. Called Walmart.com. Was told could return to any Walmart store. And would refund my shipping. When went to store was told cannot return to store. Called Walmart.com again. Now they tell me have to pay to ship back to vendor then I would get refund and they won't refund my shipping. Vendors say it is Walmart.com problem. They were to cancel order. Now I have products I didn't want and paid for.

I ordered a mini-fridge online from Walmart. Not only was it failed to be delivered to my actual address, Walmart refused to listen to me about the issue even though I'd contacted them 8 times. Turns out was delivered to a neighbor's house who was on vacation so their house sitter brought it in because, well, how would they know what the house owners purchased. Lucky I have good honest neighbors who brought it to my house when they got back two weeks later. It's been 3 weeks since purchase date and I haven't even gotten so much as a response or apology. Walmart you're literally the worst.

SHOP AMAZON INSTEAD. I can't believe I was stupid enough to try ordering from walmart.com again. I've ordered from them three times, and not once have they performed as promised. Today's problem: shipping. When I completed my order, the confirmation said that the item would arrive today (Saturday). So, what did arrive today? An email saying my order would arrive Tuesday. This is a very large item, so I will have to be here when it is delivered. So, who is going to pay for me to take the day off on Tuesday to receive (or at this point, reject) the order? I contacted customer service, and, of course, they were no help at all (Well, we couldn't deliver it today, so it's going to be delivered Tuesday. You can refuse the order, and we will issue a refund WHEN WE RECEIVE IT AT OUR LOCATION).

My daughter received a $340 stereo from a grandparent. She already has one and wanted to return the stereo for something else. We were told that we couldn't return the stereo because we didn't have an order number (online purchase). One the stereo was a gift (it being a gift we don't have the order number) and two the person who gave the stereo to my daughter (her grandpa) is now deceased. We were told, "Sorry there's nothing we can do." I am still in shock. Thanks Walmart for adding insult to injury during this already very difficult time for our family. I've been a loyal customer of that company for 20+ years and I can now say that I'll never step foot into another one of their stores again. I'll tell anyone that will listen and write as many reviews as I can to let others know about my experience with this company.

They had a misleading advertisement on the internet for a MotorGuide trolling motor help with selling of 7:49 and they dropped the price to 4:34. I purchased it. They told me it would come on April 15th and they send a text me back and said the order was delayed. Then they told me that they couldn't find the trolling motor. And this past week they said I was supposed to receive the trolling motor this Friday and it still hasn't came. They lied to me led me on.

This is the worst company ever. I have only been working there for 7 months and IM so ready to find another job. They work you to death. They expect you to do enough work for 3 associates and if you can't handle it they tell you there is the door, quit because they assume they can replace you. The manager at this particular store is a jerk and never approves anything when you have concerns. Corporate and management is behind this jerk 100 percent so there is nothing that can be done about anything. They expect you to do things that are just ridiculous like cleaning the ceilings in the bathrooms but yet you have a time limit and everything has to be completed or you will get in trouble.

My friend bought me a gift card in the US and asked if I could use this card in mexico. I was told yes. I ended moving to mexico, jalisco and made a special trip to guadalajara Walmart to use my card. I was told that I could not use this card there, I talked to the manager and he was very rude and did not help me, they gave me the corporate number and all they could say is that I would have to travel to each store in guadalajara and ask if they accept the card. I was very sad and disappointed that I could not use my gift card. So if you buy a gift card in the US and they tell you that you can use it in any part of the world that has walmart it's false.

The two day shipping is not two days by anybody's count. Too many deliveries. I had a small order I got 5 boxes??? I had to be home if they needed a signature... some do some don't. I refused all deliveries and I will just stay with Amazon. Since I returned the items I have only received 2.74 in a refund. Typical some Walmart employee probably just took my package home. They had every excuse in the book for all this, but way too much trouble. Gilberto on chat when I was first aware of a problem hung up before I was finished... WALMART give me my money back now! I haven't been in a Walmart store for years and trust me as soon as I get my money back I will never buy from you again, so no problem. You owe me about 40 plus bucks... get on it.

First I will never again purchase glasses, plates, etc. with a sticker from BHG on it. The Mainstays sticker comes off in one nice peel. BHG are sliced in pieces and take forever to get off! I don't have time for that!

I order foods and household products from Walmart. When I opened the box, there was one large plastic bag with the products labeled Hazardous Materials. Inside the bag was a small wet cardboard box on top of the products. The order was so bad I was gasping for my breath. When speaking to a customer service, her question was "Is any of the products damaged". I immediately call my bank to dispute the transaction with pictures included.

I went to Walmart to send money to my daughter in California. On my end the transaction went fine. However, when my daughter went to get the money she was told there was a problem and to have the sender call the 1-844 number for Ria Financial. I called the number and sat on hold for 20 minutes before I spoke to an individual who did not speak clearly. He asked me what relation the receiver was and when was the last time I had seen the receiver. I said she was my daughter and had seen her at Christmas. He then said some other things that I couldn't understand. I started being a smart aleck and said "would you like to know her birth, weight and length?" He then said they would not be able to complete the transaction because the receiver had reached the maximum number of transactions allowed. They would not answer me about this policy.

THOSE FISH ARE DYING IN WALMART'S FISHTANK AREAS. Everytime I come over to the fish, I see a lot of them dead and sick. Their fish tanks are dirty and disgusting and the cleaning thingy in back is killing them, sucking them up into it and killing them. They are starving to death. I doubt any of the workers even feed them! They don't know anything about fish and don't frankly care. The managers are rude and openly yell at the workers being completely unapproachable and unfriendly. I even think they throw away a live fish in the trash! There are always fish in bowls outside the tank just dying and sitting in them, starving worse than the others. The fish are even eating the dead ones!

On March 17,2017 my husband and I decided to pick up tires ordered online and have them installed by Walmart, prior to the road trip we were taking that weekend. The tires I ordered online were too big for my vehicle, luckily Walmart had a set that fit and we were able to move forward with the install and return the ones we ordered online. We dropped off the vehicle pretty early in the morning and decided to run a few errands while the car was getting done. It was a couple of hours and we never received a call so we drove by to see if the job was near completion, to our surprise it was done and parked by the shop. We glance at the new tires everything looked fine. We pay and Jennifer ** takes care of checking us out.

Me and my baby went in Saturday. She seen the chicken. I stopped and got her some so that's what we ate for dinner. We got home and ate. Everything was fine. That was around 6pm. I say around 9 or close to 10 my mouth started watering like I had to vomit. My baby was just laying around. Sunday we both was very sick. I still tried to go to church. My baby started vomiting everywhere.

DID YOU KNOW THAT “WALMART.COM” IS A TOTALLY DIFFERENT COMPANY FROM YOUR WALMART STORE? I found out the hard way! I bought Bridgestone tires online through Walmart.COM and had them installed at my local tire store – not by the local Walmart Store. Then I realized that when I picked up my new tires at my local Walmart Store, they did not give me the WARRANTY DOCUMENTATION. No big deal – it’s just a phone call -- or so I thought!

The food selection at Walmart is amazing. The obviously have inventory down to a science. They carry the most popular and useful items. I usually come away with the items I need and saved a bundle as well. Thank you Walmart, you make life better.

This experience was terrible. As my friend was loaning me money through Walmart to Walmart as I don't get my money till the middle of the month. When I would pay her back. I waited all day at Walmart to get this money to me and Ria who handles this transaction would not allow it to come to me. I needed this money to pick up my car and now I am without it. Thanks to Ria Money! What a horrible experience totally!

I first went here for my eye examination in October of 2015. I picked out my desired glasses and had them mailed off. When first trying them on in the vision center I was overwhelmed by how much they distorted my vision. I was told to give them two weeks. The problem with these is I had no depth perception. I fell down an escalator at the mall before the week was over. Brought them back and the optician was extremely rude with me. He said I didn't wear them for two weeks like I should have. I explained that I could only wear them if I was sitting down watching TV. I cut hair for a living and drive to and from work. There is very little room for error. His attitude on the whole thing was snippy and short and I was extremely uncomfortable. He edited my prescription and within two weeks I had a pair I was comfortable with.

I've been shopping at Walmart stores for 24 years and have never come across an employee so rude. My family and I went to the one in Carbondale, IL for the 4th time since we moved and this most recent stop there were 3 carts close to the plastic strips on the other side. I saw a customer walk 3 steps in to get one and walked off with it. I took 2 steps in and the employee way at the other end yelled to me and another customer looking for a cart, "YOU can't be back here, get out, NOW! GET OUT!" I mean she literally screamed. I yelled something not so nice back to her and went shopping for what I needed.

While I was shopping for pet food, I accidentally bumped into one of the employees. I immediately apologized but the worker got very upset. He began to use vulgar terms & called me countless names. On top of that, he radioed in for a supervisor & SAID I WAS TRYING TO STEAL! I had to get searched for things I never took, and they tried to PRESS CHARGES & GET ME ARRESTED! The police had to go through the security cameras & everything just to find out that the employee fabricated the story. They offered me restitution but I refused. Never am I ever returning to a Wal-Mart after that affair.

I have problems with my back and feet so I usually sit on the Mart-Carts all the time and now Walmart doesn't give a ** about people with disabilities that have back pain and etc. And every single time I walk into this place, they don't have the Mart-Carts at all.

I was shopping for a high end yard sprayer (Walmart #: 555138113 $138.16) and found that Walmart had them for the same price as online, plus tax. To help my local retail business I decided to pay the extra money and buy at the local Walmart on 146 near Baytown, TX. I looked on the Walmart site and found that they were available at both stores close to Baytown.

A friend and I went in the tire center at Walmart to buy 2 tires just like the ones that were on my vehicle. We were told by the sale rep that they had them in stock. We wanted white letters on the outside of the tire as the original ones were and we were told no problem. That they had them in stock!! She, a lady, ask us again did we want the letters on the outside of the tire and we said YES! When they finished my vehicle there was no writing on the tires! Also I had to ask what kind of warranty came with the tires and was told there was a 50,000 mile warranty. I paid $10.00 extra for 2 tires on the road hazard repl. When we got outside we saw they were the wrong tires!!! Still thinking I paid for the white writing. We were also told they could put our old tires back on but by then we had no choice. The old tires were worn out and dangerous and no time to get any from anywhere else.

I have been a walmart.com shopper for several years now. Their shipping and delivery time have always been very slow, but I thought the "new" Walmart was going to delete this problem. I just placed an order with Walmart.com with my PayPal account. PayPal states they will not charge my account until my order ships. Walmart tells PayPal the order has shipped now the same day they receive the order so I am charged immediately. Their usual method has been three days processing and then it ships. This last order was allegedly shipped the same day I ordered, but it will take ten days for me to receive it.

Smart Talk is cheaper to use for two subscribers than any other game in town when using the Verizon Network but be careful. Often you get what you pay for. I bought a brand new Stylo2 phone that operates on Android 6.0 on every network but Straight Talk. This means you can't use the SD card to store Apps on. What a pain it is to deal with overseas customer service, who care less about crazy American's complaints. Walmart can't help and you are stuck with a dumber than average smartphone!

I sent money to a friend via Walmart MoneyGram, online. Despite it being approved on my end, the friend was told the money was not available at that location. After calling and going through three different people on the phone, including one that I am sure was at a call center in India, I was told that Walmart did not feel comfortable giving out my money to my designated person. This was a friend that I have known for 13 years. We have loaned money back and forth over the years. He has always paid me back. He had the required photo ID. He was really strapped for money until the 1st and needed money right now. How does Walmart make that determination? Shouldn't that be my call? Would not recommend Walmart MoneyGram!

I placed my order online for car seat [Safety 1st Alpha Omega 3-in-1 Car Seat - Marshall] 22nd December, 2016, but I never received my order. Every time, I send email or call I get response like: "We received your email and to ensure we provide you with accurate information, we are researching the matter. We will contact you within 3 to 5 business days with the requested information." But never get any response back. I don't know what is next step for me. How can I receive my order.

I tried on over six bras in Big Spring Texas Walmart 3/10/17, purchased one without trying on. I went back next day with receipt and was told I cannot return a bra after trying on even though their own employee allowed me to try on several. After the manager said it was Walmart policy. I said "God bless Donald Trump"; manager told me he could stop me from coming into Walmart. I ask him on what grounds, he told me because I made a racist statement! I called Walmart corporate and was told that a customer can try on bras and then I filed two complaints, one in cs and one with ethics. The ignorant employees at Walmart make lies up just to refuse returns. I've seen countless customers turned away from returning items, with receipts at this store. Most people I know go to a neighboring town to shop other stores to avoid and boycott Walmart.

I ordered a Phablet off the Walmart website and received it broken. The Phablet (phone and tablet together as one unit), Tagital Phablet android Kitkat 4.4 with dual sims slots and with a cracked screen. Did not turn it on because of the damage. Already unlocked. Went to the Walmart here in Powdersville, S.C. to get it replaced and was told I had to contact the corporate office that the order number on the receipt that did show it was sold by Walmart off their website even though it had Walmart listed, I was given a number to call by Walmart in Powdersville, S.C. to call Corporate. It took several times to be connected and was told the order number was not theirs and they gave me the Walmart order number for the Phablet.

I order an item on 2/21/17 and didn't receive it until 10 days later. Then when I received it, it was damaged. Called the company and they said they would send out another one. Never received it and that's been over a week. Call Wal-Mart whom I ordered through and they said they would contact company and check on it. That was 6 working days ago. I have heard nothing, I have not received the item. Wal-Mart customer service did nothing. Now, I want a refund!! I can't get anyone to answer their phones in customer service. It gives me a hold time in minutes and it keeps increasing as I wait!!! I thought I would give Wal-Mart a try online but what a disaster!!! Their customer service is horrible and the company's they sell for are just as bad!!! I will not order from them again ever!!!

Purchased a cologne Eternity For Men for much less than other stores have the same name brand and package as Macy's. Macy's was $95.00 and Walmart $37.00. I should know better when the price was so much different but it was sold at walmart.com so is a well-known business. Cologne is not legit product and Walmart use third party vendors which sell counterfeit instead. Contacted Walmart a number of times not only because of the money spend but the principle behind and they told me to contact Fragrance company that sells their product.

I've been purchasing all my dry goods and health and beauty products from Walmart online for a couple of years. I also purchase things like juice, clothes, cat litter and k-cups for my Keurig. I even had a leather recliner delivered to my door! I have always had a great experience. The one and only time a product came open in shipping, my money was immediately refunded without any hassle whatsoever. I would have liked for them to have reshipped the item, but instead I had to reorder. But I order often, so there wasn't a huge delay. I recommend Walmart online ordering quite frequently.

I preordered the Nintendo Switch Legend of Zelda: Breath of the Wild Special Collector Edition on March 2, 2017. Item was due to arrive at store for pick up on Mar 9, 2017. Lo and behold on Mar 7, 2017 I get an email saying "Sorry, but the items shown below were canceled due to a system error that kept us from processing orders. We're working to fix the error and hope to have a solution soon". Just like that my order cancelled. For those who don't know the Nintendo Switch Legends of Zelda game was sold out everywhere and still is. This is why I firmly believe Walmart cancelled my order so they could pretend to be a marketplace seller and sell it at a higher price.

I have never been a Walmart shopper, but due to a progression in an illness, and a disability that makes it very difficult for me to go out shopping I decided to try Walmart's new 2 day shipping. My first order was no problem at all, the items all came in a timely manner and packaged nicely. My second attempt at an order was a DISASTER, I used a different credit card than the one that I established my account with. As soon as I submitted my order I received an email that it had been cancelled. I used their chat feature to find out why, and that was absolutely no help at all, for your sake, avoid if at all possible (phone support isn't any better). I spent 4 hours and that is not an exaggeration, as much as I wish it was, trying to sort it out.

I usually love Wal-Mart. I helped open one 30 years ago. I usually like to shop walmart.com but they are changing the format and vendors. Knowing I can return items at the Wal-Mart if they don't fit etc is one reason I like to shop there. I bought a wheelchair from a 3rd party. I didn't realize it until I placed the order. I thought ok I still can return it because it said I could within 30 days. It didn't disclose that I would have to pay for shipping. Had it said that I would have canceled the order. Sure enough I get it. The seat was indeed 19 inches but the way the bar was set it took up inches from the seat. My mother-in-law didn't fit and it was too bad because otherwise it would have been awesome. So within the 30 days I asked to return it. They took forever in days to answer. By the time they gave me a return number the 30 days was almost up. However they expected me to pay for shipping (again which wasn't disclosed in the terms).

I placed an order at Walmart.com on March 1st. I paid the extra delivery charge to get it on March 3rd. I contacted customer service to find out what's going on only for them to tell me that they see that it has been processed but there was no tracking number so he reimbursed my delivery charge and said I would get my item by March 4th. Now the day has come and still nothing so I called customer service back and the agent was hard to understand which I'm sure it's somebody offshore and not from the U.S. She told me that even though there's a tracking number she still can't give me any information on when I would get my item and due to the weekend I should see activity by the week of March 6th!

The cashier who my products put my chocolate candies in the same bag that she put my hot chicken. When I got home my chocolate candies were melted. The cashier should have known better. I did not notice due to gathering up my money to pay for my products.

On January 29, 2017 I purchased 2 units of DEF (5 gallons). After purchasing the DEF from the Ozark, Al Walmart I subsequently added the DEF to my Ram 3500 DEF tank. A few hundred miles later I received an in vehicle warning about the DEF system. It specifically allowed me to travel no more than 200 miles before my speed would be limited to 5 mph. As we were pulling our RV on vacation we were forced to find the nearest Dodge dealer. After arriving at the dealer their computer stated I had bad DEF in my truck. We still had the empty containers and we noted the DEF sold to us expired in December of 2016. Further discussions with knowledgeable individuals stated DEF does break down over time and using expired DEF can lead to failure of the DEF system.