Wal-Mart Reviews
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About Wal-Mart
Walmart Auto Care Center offers automotive maintenance services within Walmart locations. Its services include oil changes, tire installation, battery testing and replacement, and multipoint inspections. This integration allows customers to address vehicle maintenance needs while shopping for everyday items.
- Affordable prices on many products
- Wide variety of items available
- Frequent promotions and discounts
- Inconsistent customer service quality
- Long wait times at checkout
- Frequent stock availability issues
Wal-Mart Reviews
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Reviewed Dec. 19, 2017
Had a nightmare at Walmart money store. A business friend at Salt Lake City Walmart sent funds to me via Walmart to Walmart and he emailed me the receipt. I went to pick up the funds, produced ID and noticed the person at Salt Lake City who keyed in the order did a typo, should have placed an L in my name but placed an I. I was at the Walmart store in Mililani Hawaii and asked for their help at the money store and spoke to their manager. I produced all docs to support the funds were to go to me and they refuse to help, they said needs to be fixed at Salt Lake City.
I called Salt Lake City Walmart and it was very difficult to get anyone who spoke decent English. I asked for a manager at the store and they refused to help me, did not want to talk with me and hung up on me, crazy rude. They hung up on me as I was in front of the manager at the Mililani, Hawaii store. I called back and asked for the manager to the money store at Salt Lake and finally got to this manager at their money store, and I was at the Walmart in Mililani on the phone at the same time. Their money store manager refused to accept their typo, he said he cannot make a change over the phone but all I wanted him to do was to pick up the hardcopy my friend filled in to send the money and check if in the name if his staff did a typo and input an I which should have been an L in my name. If so, fix the data in the computer so I can get the funds.
He refused, refused to take responsibility, refused to talk to the manager at the Walmart I was at. I had all the necessary documentation, the sender’s info, my info and he said my friend has to go back in to the Salt Lake City store and fix (Walmart’s error). My friend is in biz, traveling, now he is on an airplane, traveling on biz, very disturbed at Walmart’s lack of common sense and lack of support. No one at Walmart wanted to take responsibility for their actions. Suggest: Walmart hire people who can speak and write English fluently, esp in handling money and entering anything into a computer. I called my friend to go back in to the store and he is gone... Now Walmart has the money and we cannot extract. I am done with Walmart money store, their level of incompetence is only exceeded by their lack of accepting responsibility for their actions and inactions.
Reviewed Dec. 17, 2017
Rude customer service rep. I went in and bought a 2 pack leggings. Got them home and it was only 1 pair not 2. I called to tell them and the lady said I should have seen it before I left the store so I have to drive 15 minutes again to fix the problem which means I’m going to be late for a important meeting that I bought them for.
Reviewed Dec. 16, 2017
Bought something for $22.60 with receipt. Went to get refund and they refunded only $21. I even asked if it is correct and the csm said yes. I prob still have the receipt. I know it's only $1.60 but it not the first time they provided bad service.
Reviewed Dec. 15, 2017
I'm completely annoyed with this product, cheap Mainstay 3 wick candle, can only get one wick to burn, briefly and goes out, people work hard for their money. Very frustrated. A simple candle doesn't function. Done with Walmart.
Reviewed Dec. 15, 2017
I went into the store to make a Christmas purchase. The sales associate and csm was very helpful and nice. I didn't want my kids to see the purchase so I had my older child take the younger one into tune clothing section to pick out clothing that I also was going to purchase. 2 female associates working that department snatched the clothing out of my kids hands and scolded them. My children immediately came to tell me what happened I reported it to the csm that helped me and she called the assistant manager over named John. He was rude, nasty and very disrespectful in front in my children as they were describing the associates and telling him what happened. I will be contacting corporate for some of the things that he inappropriately said as well. I asked for a refund in which he acted as if he didn't want to process.
Reviewed Dec. 14, 2017
We ordered a futon bed with bunk over it. The 1st one that was sent was lost in shipping. After over a month of waiting, we got our bed. The box was in very bad shape, holes in it & the bed was damage. Even a few parts were missing. When we called they said if we return it they will gives us a refund or they would give us a $10 gift card. We needed the bed for our company. Needless to say, we will not be ordering from Walmart again.
Reviewed Dec. 14, 2017
I tracked my order and the site said that it was delivered, yesterday. Nothing was delivered!! This is the second Walmart order that disappeared; the other NON- delivery was a few months ago. NO MORE ORDERS FOR DELIVERY.
Reviewed Dec. 13, 2017
The 1 Hour Photo Center of Walmart Superstore located at 13425 Community Road Poway, CA 92064 is the rudest and most inefficient 1 hour photo center I've ever used. I placed a custom Christmas cards order online with walmart.com 12/11/17. Received an email to confirm order and another email next day notifying order is ready to pick up. Also received two cell phone texts afterwards from Walmart to remind me of the pick up. I went to the photo center 12/13/17, the staff at the Poway Walmart photo center became impatient after he fumbled through all the drawers for almost 40 minutes and couldn't locate my order. He grumbled and proclaimed the order either didn't go through or still stuck in the "order queue" because they're out of printing paper since yesterday.
I told him the texts I got show the cards are ready for pick up and he replied angrily that the texts are not from their photo center but from walmart.com and that they have nothing to do with the texts I received. He walked away expressionless without any apologies for the confusion between their online and local store. And I walked away without any cards or the knowledge of whereabouts of my cards. Even though I haven't paid for the cards yet, I am very upset because the cards will contain my family pictures I uploaded to Walmart.com. Well, I guess it's Walmart and I should expect too much. I am so done with their "1 hour" services.
Reviewed Dec. 13, 2017
I went to Walmart looking for a harness or collar. The Walmart brands are not that sturdy for large dogs but they have lots to choose from and I was very pleased.
Reviewed Dec. 13, 2017
WORST EXPERIENCE EVER AND I WILL MAKE SURE I NEVER SPEND ANOTHER PENNY IN THIS STORE!!! Please explain to me how a store can lose such a huge item in online delivery! We ordered a go kart on 11-27-17 online to be picked up at the store on 11-29-17 for a birthday gift 12-5-17 SO IT'S NOT A CHRISTMAS GIFT!! The birthday has come and gone and still no go kart so when I call every day I get the same ** excuse that it's in transit or it was lost and reordered twice but still it's lost in transit! So I see another location has the same unit we ordered but they won't call the store to do a transfer for the item that's sitting there! I have been told, "Well you can purchase another one while you wait for your refund!" You got to-be kidding me...
THIS IS THE WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH! THEIR RESPONSE PRICELESS... All that I got was I'm sorry... Not once but numerous phone calls. I will assure you I will never spend another dime and I hope that people do their homework before ever making such a large online purchase!! So we had to cancel today 12-13-17 'cause they're not sure when it comes out of transit, no-one has an answer, so we cancelled it so I can find my child another item from somewhere else...
Reviewed Dec. 13, 2017
I ordered a set of fitness tracker bands - and paid for them - and they were delivered to a strange address across the country instead of me, via UPS. Walmart.com and its retailer "Lifehealthy usa inc" REFUSED to refund the money paid for an item never received, nor re-ship it to the correct address. When the customer service associate told me I was out of luck, I told her I would not order from Walmart.com again and she said she would feel the same way if she was in my shoes. Wow. Way to go, Walmart. From other reviewers (and Walmart's own employees) it sounds like this is a common problem. Pretty crappy to steal from your customers, Walmart. I'll bet that really adds up for you over time and millions of rip offs.
Reviewed Dec. 13, 2017
Wal-Mart has prices that are a little lower than other stores, but the selection is very limited. Their selection of goods can meet most of the pet owner's needs, but if you want specialized things (pet clothes, toys, gourmet treats) you will need to look elsewhere.
Reviewed Dec. 12, 2017
Walmart could carry some of the better pet foods, more choices! Dept. is often in disarray and hard to find some things. Prices are good on what products they do carry.
Reviewed Dec. 11, 2017
I ordered for my mother a blanket on Walmart.com. It says it will take a week, and I call the store. "No it'll be about 2." I can't track it, THEY can't track it either. I HAVE TO LEAVE SOON! My mother won't be able to get her gift because Walmart's "TRACK YOUR ORDER BUTTON" means crap!
Reviewed Dec. 11, 2017
Nov. 27th 2017 I made a purchase through Walmart.com. The vendor (Rosemart Inc) took the money and they sent (a) item to a wrong address in Florida - I live in Ca. I sent a notice to Rosemart Inc about the wrong address and they tried to acknowledge the mistake and refund the money within 3 to 5 days - which has not happened. After reviewing this website it sure looks like this is a very common scam originating in China. I will not buy anything from Walmart.com ever again. After getting ripped off like this - 3 hundred bucks down the drain. Walmart.com is a scam and Walmart is not doing anything about and lets it continue on with no resolution.
Reviewed Dec. 10, 2017
I placed a gift card order on 11/23 through Walmart.com. And I never received it. I called Walmart 3 times, they kept saying that they delivered it on11/29. And they refused to deactivate the gift card. I have to either bare the loss or dispute through credit card company. The thing is my husband happened to be home for the entire day on 11/29. And no FedEx carrier came in. It is kind of serious integrity problem from this walmart.com. And also it is very bad service from walmart.com. Why they can't simply help to deactivate the giftcard when I called in 1st time to prevent the loss.
Reviewed Dec. 10, 2017
Ordered new tires and was told they would be in in a week to 10 Days. Took 3 weeks! Ordered a power wheels car for grandchild on Nov 27th. Was told it would be here right around Dec 5th. Here it is the 8th and no idea where it is at. It is so frustrating because had I known it would take this long I would have ordered from another business. The problem is they can't even track their own shipments so you are at their mercy. I should have learned my lesson with the tires. I will never order from them online again if I need something by a certain date. I'm sticking with Amazon. They are hands down way better than the joke of a shipping dept that Walmart has.
Reviewed Dec. 10, 2017
Ordered from Walmart.com. My order was late in arriving so I was given a 5.00 promo code for my inconvenience. Come to find out it is useless unless I buy something more than 5.00. I could not use the promo code unless I put in another form of payment with it. Found out why my item I ordered was late when I received it because it came from China. Overpriced China products I could get cheaper buying directly from China and waited just as long.
Reviewed Dec. 10, 2017
I usually buy all my pet food at Walmart and occasionally a pet bed. I've been satisfied with the quality of everything I buy, taking pricing into consideration. The staff help in Walmart and tries hard to assist with any questions. But if I need collars or harnesses, or specialty foods, I shop elsewhere.
Reviewed Dec. 9, 2017
I purchased a hoverboard on Walmart.com on Thanksgiving. It was a very busy day but I wanted to take advantage of the early Black Friday deals. I did not realize when I took advantage of the deal for the hoverboard that I was purchasing through a third party on Walmart’s website. The hoverboard did not arrive in 2 days as stated when I ordered but no big deal. I didn’t need it till Christmas. I kept doing the online tracking only to find out that my ordered was delivered in a mailbox to a completely different state. Kind of odd it was delivered in a mailbox being it was a hoverboard.
I called them and they told me they would contact the third party and I needed to give them 24 hours to respond. I did get a response in broken Chinese English that their system incorrectly sent to the wrong address and they would send a new one. I did finally receive my new shipment 2 days ago which was not the product I ordered. I called Walmart and the only thing they will do is contact the third party and I have to allow them 48 hours to respond. They will not live up to what was advertised on their website. All I wanted was the product I ordered. They told me I could go to their store and purchase a similar product that does not have Bluetooth speakers for more money. Needless to say I will probably never shop there again??!!
Reviewed Dec. 9, 2017
I have had the worst experience shopping through Walmart online. Three of my packages were lost. I ordered a game called Horizon: Zero Dawn, a makeup set, and a VR headset and when I called to report it lost, I was given the number to the 3rd party to call myself for two of my missing packages. For the third missing package I was told to contact FedEx for reimbursement. I call FedEx and they claim it has a signature. A signature that doesn't even belong to me. They don't even make themselves responsible. Here I am giving away free money to a company that doesn't provide good customer service. I refuse to order online from Wal-Mart or shop in any Wal-Mart store. I am upset because I trusted Walmart by paying for my items and when I call Walmart for help the customer service is horrible.
Walmart should learn from Amazon. They are the best at customer service. When a package goes missing they contact the 3rd party themselves and they stay on the line to ensure that their customers are taken care of. They also reimburse you no matter if it's a 3rd party or not. All my purchases moving forward will be to Amazon because I know they will take care of me when there's human error/mistakes when it's either from the postal carriers or 3rd party vendors. My experience with Amazon is absolutely flawless compared to Walmart. Fix your policies. You have seem to have lost your interest to provide quality customer service.
Reviewed Dec. 9, 2017
Department, locally, is usually pretty messy. Selection is mediocre, but cheap good products are available. Not ever any customer service in this department with any product knowledge and not a huge cat supply, but larger dog supply. Exotic or non fluffy animal selection is almost nil.
Reviewed Dec. 9, 2017
I have shopped Wal-Mart pet section for years. And I have never had a problem getting anything I needed. Sometimes I ask them to order a certain food for my cat, and next week it's usually there. The employees are helpful and willing to take the extra step to make me happy.
Reviewed Dec. 8, 2017
I've purchased AMD CPU for my computer. Seller claims it was shipped and delivered. I did not receive the item but since it was shipped uninsured I cannot even file a claim with USPS to get money back. Walmart points the finger at reseller. Reseller tells me to file the police report. I cannot even describe the shipped package neither to USPS nor police to start the claim since I never got it. Don't risk it. Buy from someone who cares about the customers.
Reviewed Dec. 8, 2017
I ordered an electric Razor scooter at Walmart.com. It showed in stock for my local store. The Walmart.com website stated the item was available for SAME DAY PICKUP, that afternoon, and I would receive an email when my order was ready. Of course my credit card was charged an authorization right away. Even if it took two days or so, that would be fine by me. There were none on the shelf when I went to the store, I figured they had them in the back or something.
Several days and phone calls, emails later, still no scooter. I was told it needed to ship from their warehouse and would arrive in 13 additional days! Whattt? I canceled the order and now have to wait 5 additional days for the refund to my card. Of course the charge went through, although Walmart states they just "hold" the funds. What if someone ordered this without having extra money to buy it somewhere else? What if that $149 was the only money a person had on their card and Walmart was holding onto it under false pretenses.
I think this is a scam to get you hooked on an item you think is in store when it really isn't. What if you needed it for the next day or something? Walmart is misleading people. Every day since then, if you check this same scooter, it still says available for SAME DAY PICKUP when it clearly IS NOT! The folks at our local store are a joke, the store is a mess. I will never order anything from Walmart.com again. I will stick with Amazon. I have had other issues with store pickup, but not like this. I searched around other electronics and items, they also show Same Day Pickup available. I feel bad for the people out there Christmas shopping and relying on this when it seems totally unreliable and misleading. :(
Reviewed Dec. 8, 2017
I have ordered this item from Walmart and instead of sending this item to me they send it to some wrong address and never reply on this. They kept on 3rd party ** but never gave resolution. I am still waiting for my package since then. They will scam you. Walmart.
Reviewed Dec. 8, 2017
I only ordered 2 things in separate orders to give them a try. 1 was lost in mail and the help center refunded my money, but I would not have known until much longer if I didn't use their help center to find out what was going on. The other item I ordered I waited until Cyber Monday for the good price. They said it was in stock. After I ordered they said it was out of stock and refunded money instead of honoring the price and sending me one when it became in stock. I'm done with Walmart online.
Reviewed Dec. 8, 2017
Wal-Mart is my go to store for whenever I need anything. I buy 95% of my pet care products there like my monthly pet food and treats and my first stop when looking any products needed. If one reads the product's labels Wal-Mart is a safe and reasonable place to buy all things related for your pets. But one major concern I do have is that they sells products that are made in China especially food items. It is known fact that Chinese made dog treats can be dangerous to dogs because of poor quality control.
Reviewed Dec. 8, 2017
Has the best prices on canned dog food, as I have five dogs use a can daily. Also the bird seed was a great value, unfortunately not allowed to feed the pigeons anymore.
Reviewed Dec. 7, 2017
Yes I purchased a tv online. I was told it would arrive in 3 Days, the next day I was told it was shipped and would arrive on 11-17-2017. I checked and rechecked the tracking. The tv was never shipped until the afternoon of the 16TH and then the arrival date was then 10 days. I called Walmart to cancel and reached someone in India or wherever after almost a half hour and two people I was assured that the transaction was canceled. I also canceled with the shipper, and then the delivery carrier. When I received my credit card statement I contacted customer service and disputed the charge. I then printed the sales receipt and took it to a Walmart store, after 45 minutes they were finally able to reach someone who knew nothing about the cancelation. After this I don't think I need to shop Walmart.com anymore.
Reviewed Dec. 7, 2017
You advertise free shipping on $35 order however, you charge more for items shipped versus picked up in store. That is not free shipping. It also penalizes or discriminates against those who must select shipping and cannot pick-up. Also all items are not available for pick up or are not available on the same time schedule. Thus if ordered online the $35 minimum is harder to reach. Appears to be false advertising or discrimination according to the Americans with Disability Act.
Reviewed Dec. 7, 2017
Purchased two gas springs for my attic door to replace old one; two springs arrived not extending or contracting; bad springs; Walmart fails to send return label; they send emails, "We will deduct 20% for you to keep the springs!" Keep broken faulty springs; bottom line for a purchase of about $30 one has to file small claim suit to return and waste much energy and resources. This is my first online purchase at Walmart.
Reviewed Dec. 7, 2017
The 2 day shipping guarantee means nothing. I spent an hour on the phone with customer service yesterday trying to understand why the food items I ordered were not being delivered. They had no knowledge of what was going on and kept repeating back to me the tracking notes that I had just read to them. The representative GUARANTEED on the phone that my package with almond milk would arrive today after he "changed something in the system." Now the tracking says it will arrive tomorrow. This will be 5 days after the order was placed, where Walmart stated a 2 day guarantee. I had about $25 of food that did not arrive on the promised day. The only thing they offered me was a $10 Walmart credit that would supposedly arrive in my email immediately. It has been 24 hours with no email from Walmart.
Reviewed Dec. 7, 2017
This is worst experience ever. I ordered a toy set for my kid as Thanksgiving present, received a package, open it, I cannot believe what I saw. All toys are just spreading all over the place, not in any package, look used to me, extremely low quality China made stuff. The seller will not accept return, called Walmart, they said it is my problem, I cannot believe my ear. Will stop shopping in any Walmart in the future. If you see this, stay away from Wartmart.com at all cost, you will waste your hard earn money.
Reviewed Dec. 7, 2017
Shelves were not fully stocked and store clerks seemed uninterested in helping me locate some of my desired pet products. Apparently, these store clerks were not interested in helping me purchase pet products from that store.
Reviewed Dec. 6, 2017
Walmart stopped carrying our brand choice of cat food, as a result I may be shopping elsewhere, shelves are often not stocked fully. I find the prices are good, sorry to have to go elsewhere.
Reviewed Dec. 6, 2017
In early December, I decided to use Walmart.com for one of my young sons Christmas presents since they matched the low price of amazon.com. When the package arrived, it was not placed in an additional box, so my young son saw one of the presents that he asked Santa for at our front door!! We received NO warning that the shipment was not boxed separately as every other online company places the item in an additional box. We were both mortified when he asked why Santa had dropped off his present in advance! I reached out to Walmart.com who apologized but refused to take any action otherwise!
Reviewed Dec. 6, 2017
I just purchased a Hoover Vacuum cleaner from Walmart in Winston-Salem, NC. The box looked new. When I opened it, however, it was obvious that the vacuum had been used extensively and then returned. Walmart evidently put it in the box and resealed it without even trying to clean it. I will be returning it tomorrow and get a refund. I will also be calling their national customer service number and the Hoover company to tell them how Walmart sells their products. I should have bought from Amazon.
Reviewed Dec. 6, 2017
I placed an order on WalMart.com. On Friday Dec 1st they held my account for the full amount of the purchase which was $327.85. On Tuesday Dec 5th they snatched another $327.85 out of my account. I called them to get them to take the hold off since they had charged my account and they told me that the hold would stay on for another 5 business days. So for the items purchased in the amount of $327.85 they actually took $655.70 off my debit card. The amount should be $327.85 not $655.70. They have no right to hold double the amount out of my account. Buyer's beware. They have no disclosure that states they are going to withhold double your purchase when you are ordering.
The only thing that they do is send you an email after the fact saying your card will not be charged until they process your order. For anyone paying with a debit card they have access to your money for at least 10 days. If you have any other bills coming out of your account then they are going to mess up your funds. I will NOT order anything else from WalMart.com. If they do that to a million customer's during the holiday think of how much excess money they have access to holding for 10 days minimum. Here I am thinking that I have an additional $327 in the bank to make other purchases and they have tied it up! I know for a fact that they can call your bank and take the hold off immediately. Instead they tell me that I have to wait an additional 5 business days before they will free up my monies that are not owed to them.
Reviewed Dec. 6, 2017
Wal-Mart does not have the selection of Pet Stores and a lot of the high end dog foods. But they have a good selection of low and middle price dog food and a good selection of toys, collars, and leashes.
Reviewed Dec. 5, 2017
Most the time they are very kind but I can say not everyone likes their job but hey we all have bad days. I only go 1 time a month so maybe I just get some folks on a bad day.
Reviewed Dec. 5, 2017
I ordered a Laptop computer from the Walmart website for $382.99. I was sent a tiny memory chip worth $10. I disputed this with Walmart initially and then with my bank. The seller through your marketplace is a scam-artist! You owe me my money back! See the images. I am holding the package I was sent by Technology Galaxy it is clearly NOT a Laptop!
Reviewed Dec. 5, 2017
When I could not find an item I had been looking for and I asked several employees where it was... First I was ignored and that upset me. Then an employee said they didn't carry the item anymore and that was clearly lie. Then an employee said they did not know. And stopped at that. So I found someone that I thought was a manager. He was but not for that store but helped me. He apologized for the others and said he would make sure my Complaint was known to the store manager.
Reviewed Dec. 5, 2017
The cat and or dog food I've bought there meaning Walmart pet dept. No matter which store I go to is never stock. I always have to locate a worker for them to tell me that they have it but if I would please come back tomorrow and by then it would be out, so yeah what kind of service is that!
Reviewed Dec. 5, 2017
I always shop at Walmart for my pets mostly because I find everything I need for my their grooming at a reasonable price since I have 3 dogs. From repellents, shampoo, cologne, nail clippers, conditioners etc. They also have a wide selection of beds, mats, and crates. Collars are always cute and fun with matching leashes.
Reviewed Dec. 5, 2017
The products are often too far spread out within the store. The checkout lines are too long and require too much time. The product that I want is often out of stock. Sometimes the product that I want is up too high and must get something to reach the item. The prices are very good when compared to other stores' prices.
Reviewed Dec. 4, 2017
Twice now I've purchased merchandise from Wal-Mart.com and they do not honor returns to their stores or have anything to do with defective or canceled merchandise. You have to go thru hoops to return anything. The first time the products were broken and I sent emails to the company with no response ever. Lost out on that all together. This second company I canceled order less than 24hrs after purchase due to the fact it wasn't what was pictured. They sent a response in less than 24hrs stating it had already been sent. SUCH a LIE. Now I'm stuck paying 50$ to ship back a baby changing table topper that only cost $81... Never again will I purchase from WAL-MART. Most likely nothing in store either.
Reviewed Dec. 4, 2017
I placed an order online on Thanksgiving midnight sale for a vacuum cleaner. They kept showing my order is in process and after one week they sent an email saying the order will be canceled due to unavailability of the item. I have missed the similar deals from other stores because of that. I even went to the store that day and the vacuum was there but I did not picked it as I already ordered that online. I have also contacted service desk but they can not do anything other than apologizing.
Reviewed Dec. 4, 2017
They carry items Winn-Dixie and Publix don't carry. That's the bottom line. The other stores are ok but Publix is expensive and Winn-Dixie is old and dirty. They both make our Walmart marketplace in New Port Richey look pretty good.
Reviewed Dec. 4, 2017
The quality of food isn't as good and they don't have their shelves stocked a lot like they used to and when you go ask a person that works there a question they run away from you or they don't know the answer to anything. It's like, "Come on. You work there. You don't know where something is?" It gets frustrating. They should know where things are or they should want to help you try to find it if they don't but they're very bad at customer service.
I don't know why I shop there because of that reason because I've been in retail for 30 plus years and one thing you do not do is walk away from a customer saying you don't know without trying to help them because that is one way of losing business. And always be friendly because you got to remember the people are signing your paycheck so to speak. Without them we wouldn't get paid and people need to know that when they're in customer service and a position like that. And keep their shelves look nice.
Reviewed Dec. 4, 2017
Some item are rather expensive, like the smoked pig ears... I usually buy the big box of dog cookies, It is around 6-7 dollars and last a long time.
Reviewed Dec. 4, 2017
I found what I was looking for with no problem. My dog’s food was on sale and they always have it in stock and also the sale people are always very helpful.
Reviewed Dec. 3, 2017
I go to one of the larger Wal-Marts and it has a fairly large pet department. I can usually find whatever I need for my two cats there, and the prices are usually better than what I would find in a standalone pet store. I can also buy other types of items that I need while I am there, so it eliminates an extra stop.
Reviewed Dec. 3, 2017
I live in an area where there are not many choices for grocery shopping. Most stores are 12 to 20, miles away. I have Brookshire's, Walmart and a few other small country stores. I prefer Walmart as they are well stocked and offer their store brand at a reasonable price. Walmart has a good choice of everyday items that I need whether it be day or night.
Reviewed Dec. 3, 2017
Wal-Mart's inexpensive, and has fast service, huge selection of staples, some markdowns, friendly cashiers, customer service and just about most of their employees. All the stores are located in easy access.
Reviewed Dec. 2, 2017
Went to a Walmart in Mishawaka. The clerk was nice enough. I had a fairly large purchase and she offered if I opened up a credit card I could immediately get $35 off my purchase. The process of application at first went smoothly and it seemed to be approved, however, before the purchase was given the very end final approval I was denied. I then had to go to the service desk and went through a very long process only to be told without explanation I was denied. I had to go back recheck out and pay cash (which I should have done in the first place).
When I was in my car going along way home Walmart called me and told me My card would now be sent to me and there was never anything wrong with my credit. I asked about getting $35 refund/gift card and they said that wasn't possible. They apparently don't know anything about service recovery and I am now, whenever I have the option, will choose to be a Target customer. In summary Walmart has a poor business model!
Reviewed Dec. 2, 2017
Good selection, fair prices, very convenient. Shop there all-time. Get anything you want. Lots of items from the grocery store all the way to garden department.
Reviewed Dec. 2, 2017
Don't go into a Wal-Mart looking for employees to help because they don't know where anything is or if they even have what you are looking for. I go there for cake decorating stuff and prices on shelves aren't the same as what they ring up. If more stores had Wilton products I probably wouldn't go to Wal-Mart.
Reviewed Dec. 2, 2017
Wal-Mart Pet Department has very good selection of pet products and best prices in town. But often has very poor customer service interspersed with a few very helpful staffers. There is also frequently a language barrier with staff and poor knowledge of inventory.
Reviewed Dec. 2, 2017
My experience has been good. The store clerks are very helpful when I need help if not from that department they find a person from there to help. My animals love the Beneful food I buy. The store is always clean and orderly and the clerks are very friendly. When I went to the pet stores I don't find that kind of service. They don't ask you if you need help. They don't see the need to be of service...
Reviewed Dec. 1, 2017
3 years ago, purchased an iTouch online from Walmart the week after Black Friday. They had it shipped by some sleaze small ship company who stopped scanning the package part way during its delivery and the delivery driver began manually entering the tracking info including its delivery. I was at home, at the end of a dead-end street the day of said delivery. No trucks came down the street that day and nothing was delivered. The company "searched the truck" and spoke with the driver but surprise surprise it was never located. The shipper wouldn't refund the money, neither would Walmart or PayPal for that matter. I finally went to the BBB and Bingo! I am one of hundreds with same complaint. 2 weeks after filing a BBB complaint and investigation, I had a refund.
Fast forward to 2017: Black Friday online TV deal - a 4K UDHD Sharp 50" TV for $398, no shipping only in store pickup. I figured, "how can they mess this one up? I have to pick it up at the store". I figured wrong. I ordered it online for the North Attleboro, MA store, listed as 'in stock', on 11/24/2017. I received the order confirmation in my email. Later that same day I received a 'order cancellation' email stating that it was no longer in stock... Sorry for the inconvenience. No offer of comparable product pricing. Nothing. Not great but it happens. On 11/27/2017, THREE DAYS LATER AFTER THE ORDER/CANCELLATION, Walmart charges my bank account for the cancelled item!!! Unbelievable! And they told me it would take 10 days to refund me!
Oh, and they had an online deal for a solid Oak corner entertainment center console for only 1 specific color on clearance for $38. So I bought 2 as gifts and (hey, I tried) took a screenshot of the deal, just in case. When the order arrived, I had 2 very ugly bright blue polar fleece women's vests. With the same order number. I cannot help but feel like I was taken, swindled and robbed. That's it. If I cannot go into the store personally and buy the item, then Walmart is NEVER going to get my business. They PREY on people who cannot afford to buy items elsewhere and rob them. It really is criminal and I cannot understand why they are allowed to do this. If looking at my order receipt, there is a notation at the bottom that credit cards are not charged until item is shipped. I would guess that they hit your account regardless of status if you use PayPal or other method of payment.
Reviewed Dec. 1, 2017
I tried to place an order - TWICE - for a $270+ item to be shipped to my mother in another state. Both times, Walmart CANCELLED MY ORDER, however the charge/authorization WAS PROCESSED BOTH TIMES FOR THE FULL AMOUNT! When I called Walmart to tell them this, they told me it'd be 5-7 days before authorizations cleared! So now not only does my mom not get her gift but FOR 5-7 DAYS - over $550 of MY money (debit card account) is NOT AVAILABLE FOR USE!!! I will be late making my mortgage payment!!! NOT ACCEPTABLE!
Let me get this straight. Using a debit card: paying Walmart - immediate refund from Walmart - 5-7 days? This is fraud! Where is my money? Someone is profiting from this! Either Walmart, PayPal or both are earning interest by taking hostage of other people's money! Money is not mailed! Electronic transactions are instant! I am not letting this one go, this type of activity should be illegal! Never order anything from Walmart.com... You are warned! I was warned, but didn't listen... :( Walmart, you suck!
Reviewed Dec. 1, 2017
I have been a customer of Walmart since it came into our area. They carry a wide variety of products with great prices which makes it very convenient and pretty much a one-stop shop. Once it came to my city and really close to my home it has been great. Our store is one of the most used Walmarts in the whole area so they have to restock often which is good and bad but they do a good job of trying to keep stock on hand. The employees are always friendly and helpful, the store looks clean and organized, and shopping is easy and "fun" (for me anyway). I enjoy going through the store to see all of the new choices of products available. But if time is short I can still run through to just pick up my list items. But I will admit I always end up finding more items I had forgotten that I needed or wanted. And now that I am getting older and not able to get out as much I am enjoying ordering online and having some of my items delivered. I love Walmart!
Reviewed Dec. 1, 2017
Always clean… Food is most likely to be at eye level prices. Heavy bags are down low. I had to wait a while for a sales associate to come and then he didn't know when products will be restocked or if I could do a rain check on sale items I was looking for.
Reviewed Dec. 1, 2017
Not an associate around when you need one, and when you do find one, they have to find the associate to that department. Selection of products are either in the hazard product ingredients part or don't carry.
Reviewed Dec. 1, 2017
There are plenty of them, they offer a variety of manufacturers, you have plenty of choices. Their pricing in most cases very competitive but customer services lacks, back orders (stock outs) seem to run longer than usual. This was their tool against Kmart an aggressive inventory replenishment system. However, Wal-Mart is not what it use to be. My biggest issue with them is their pricing structure for non advertised discounted items. Sometimes you can see a 10-15% difference from store to store and that could be 15 minutes apart.
Reviewed Dec. 1, 2017
I am always looking for ways to save money and food that my dogs will eat and enjoy, won't turn their noses up. I have picky eaters and they know what they like.
Reviewed Nov. 30, 2017
Walmart has great prices on supplies for my pets. Collars, beds, treats, and toys are definitely a great deal at Walmart as opposed to pet stores. However Walmart needs to get out of the business of selling fish. These poor fish are not cared for. Bettas sit on a store shelf and just die. It's awful.
Reviewed Nov. 30, 2017
Walmart has a great pet department, different food and treats for all kinds of dogs and cats. Great prices, nice, clean aisles to get down, friendly service and lots of meds also.
Reviewed Nov. 30, 2017
I can grocery shop and buy my non-food items such as shampoo, auto supplies, etc. At the same time at Wal-Mart. I like a one-stop shop and since I know where everything is I can get in and out usually quick.
Reviewed Nov. 30, 2017
I buy all my pet supplies, from food to toys, at Walmart because of cost savings. They do not offer everything but what they have is always cheaper.
Reviewed Nov. 29, 2017
During Cyber Monday I had put a PC laptop in the cart and while checking out, the price went up $20. Needless to say, I cancelled the order (before inputting my payment info). These types of fraudulent practices should not be allowed.
Reviewed Nov. 29, 2017
If it wasn't for their deals I would never shop there. They are so rude to their customers. Always trying to just get you out of the store. They also never have their prices right. But they are cheap with prices. So thanks.
Reviewed Nov. 29, 2017
I'm not a person that typically will write a review, but this is just as a warning to other possible victims. Walmart contracts private companies that don't necessarily work with the client when a return is needed. I didn't realized the very small prints indicating returns can't be processed at a store. Happydealmall company is one of their contractors you should completely avoid dealing with. They have very poor customer service. You are never able to speak to a real person. They send you emails from an XY company, and when you try to ship an item back, they don't help you at all with the cost. Making returns is almost an impossible task. They try to encourage to receive a $5.00 refund and keep your $60.00 item. If you ever come across this company stay away from them. It's discouraging to find out how Walmart doesn't make a better selection of their private providers.
Reviewed Nov. 29, 2017
My daughter placed an order online for a big screen TV - Samsung 55 LED HD. This item was shipped in a plain brown cardboard box! INCREDIBLE that such an expensive and delicate item be shipped with NO "FRAGILE" or "HANDLE WITH CARE" or "DO NOT LAY ON SIDE" markings. This was over Thanksgiving with Black Friday specials. Well you’re right it was damaged right out of the box - SURPRISED?? NO! On the bottom of the tracking email was return instructions. IF damaged take product with original packaging to the WalMart store. Which we did and then told we needed to contact "Walmart.com".
What a joke. I was told to just place the order again online with pick up at another store. Did you guess??? Correct again THERE WERE NONE IN STOCK after being confirmed by the Wally World MANAGER. I was on the phone again asking to talk to a manager AGAIN for 30 minnutes and then the call got disconnected. Called back 3 more times getting to a "manager" and disconnected all 3 times. I will NEVER trust Wally World for any delivery again. YOU STINK!!!
Reviewed Nov. 29, 2017
Coupons makes the difference and the access make up the price difference and Ibotta and SavingStar help get more for less. Others grocery store in our area are mom and pop stores.
Reviewed Nov. 29, 2017
The Walmart shopping Experience is based on what time you go there. The Walmart I evade at all costs is the store on Wendover in Greensboro, N.C. They are well known for their rudeness and non assistance of customers.
Reviewed Nov. 29, 2017
Wal-Mart's value, quality and product selection is always good. However, their customer service desperately needs help bad. I only go to Walmart if my store doesn't have what I need right then.
Reviewed Nov. 29, 2017
A good place to get fairly sturdy but inexpensive pet beds, scratching posts, piddle pads, toys, travel crates etc. but crate are not strong enough for air travel. They don't carry high quality food for dogs or cats; anything my veterinarian recommends or approves for food or treats isn't there. Beware the rawhide for dogs; the kind that's safe is not available at this store.
Reviewed Nov. 29, 2017
I enjoy online shopping but there isn't enough healthy choices available for cats! Dog foods offer a lot more variety! I would like to see more organic cat food! Otherwise love the prices!
Reviewed Nov. 28, 2017
Today morning I went to one Walmart Store for quick buy my bread and muffin for breakfast. It was around $8 grocery. I usually does my shopping through Apple Pay nowadays. The lady at the cash register said they do not have this service. Very unfortunate day for me as I forgot my wallet at home and only having a piece of ID with me and my phone. I asked politely that really you people do not have any other way of payment. I do not have cash and my card. She did not help me out and finally I have to walk away without my stuff.
I came over 5kms for my stuff and went without it. The bread that usually I buy is only available there not any other grocery store. Perhaps now onwards I have to change my taste and preferences. I usually buy over $800 to $1000 per month from Walmart. I do not know how you people do without this Apple Pay tech or tap. Now gas station has also Apple Pay facility. Very awful for this experience. Store location 775 Tamarack, Way NW Edmonton, ABT6T 0X2.
Reviewed Nov. 28, 2017
I went online this morning to order a Super Nintendo Classic to find Walmart, Target, Best Buy and Toys R Us all listed this item for $79 but alas all were out of stock. Walmart offered a notification via email when the product returned to stock. At 9 pm I received notification that the item was in stock. When I signed in to order the item they are now asking $170!!! An increase of almost one hundred dollars in a few hours. When I contacted Walmart and held a live chat they said they were sorry I was unhappy but the price increased due to limited availability. OMG. This is not eBay where the prize goes to the highest bidder!
Reviewed Nov. 28, 2017
I ordered stuff for "free today pickup", which means "items displaying “free pickup today” on the website will be available within 4 hours from the time you place your order. Orders placed after 6 pm will be available for pickup the next day.". I ordered my stuff around 2 p.m. and expected to pick up the item the same day. I waited the whole day and no pickup email sent. The next day, I came to the store ask why my ordered isn't ready yet. The lady came out and yelled at me for coming to the store when the order is not ready. I explained to her that my order should be available yesterday, and it's been a day. She again yelled at me for not listening to her, and then she told me that "free pickup today" means the items are available at the store, not I'll be getting it today. I pulled the Walmart policy for free today pickup at I quoted above, she still yelled at me and told me that wrong. Walmart customer services are a joke.
Reviewed Nov. 28, 2017
I went in the store to purchase a iPhone. It took almost 30 minutes before I received any assistance. When I did get assistance the worker was very rude and not knowledgeable about price or product. So I found a manager. The manager was just as unknowledgeable. I only needed to know the price of the item and if it was still on sale. I have always shopped at Walmart. I will not be returning to Walmart. I will take my money and shop somewhere else.
Reviewed Nov. 28, 2017
I have always had a positive experience at Walmart's pet center. I can always find what I need, the products are well organized, and if there something I need that I can't find, I ask an associate.
Reviewed Nov. 28, 2017
Would NEVER feed my sweet pet anything from Wal-Mart - the products are all substandard - the price is low because the quality is non-existent! Many products are from poor quality ingredients. We once used their brand (?Old Sam?). Our dog had gas so bad!!! And he never otherwise had it. Our pet is a family member - and deserves better.
Reviewed Nov. 28, 2017
Walmart is great place to shop. I love the Discounts and the customer service center they at their stores. You get quality time. It's fun shopping at Walmart.
Reviewed Nov. 28, 2017
I have shopped at many pet stores in the past, I go to Walmart most of the time because it's near me. But the dedicated pet stores have higher quality products than stores like Walmart do.
Reviewed Nov. 27, 2017
shipment, tea was leaking out of the box, NO way could FedEx have missed that!!!
When I first bought this Tea from Walmart, the pricing was $2.50 a bottle, or thereabout. A friend came over, asked me if I could order her some. Sure, no problem... in hopes they would arrive not damaged. I got on Wal-Mart's site to order. They were then $3.78 a bottle. I have noticed pricing fluctuation on a lot of items at Wal-Mart. Wal-Mart claims to match pricing, that is great, but find help with this... not happening! I now shop locally.
Reviewed Nov. 27, 2017
I purchased two outfits on Walmart.com. First it took me two weeks to receive the items and then the headbands were missing from the outfits. I contacted the vendor, which was not Walmart and complained of the missing items. They told me they didn't have any to ship and wanted to give me 25% off. I wanted the headbands to complete the outfits. I did some research on the vendor (Yannzi Trading LLC) and their address pops up as Florida, but with deeper research I discovered they are actually out of China.
The company had been established for less than a year. The reason I did further research is because I noticed that the responses to my emails would only come late at night and the spelling was horrible. I have tried to leave a review from the Walmart link and it won't let me submit it. (How funny is that) I even tried calling Walmart about the review and they gave me an excuse and to try it again in a couple of days.That tells me that Walmart isn't doing a lot of research before adding the off the wall vendors to their site. Will not order from Walmart again. I have great luck with Target and never any issues.
Reviewed Nov. 27, 2017
I always find good prices at Walmart. Their selection is good but there is always room for improvement. The only issue is that they will run out of products sometimes.
Reviewed Nov. 27, 2017
Walmart has the best value for your money. They have a good selection of items even grooming and some more expensive foods that pet stores carry also at value prices.
Reviewed Nov. 27, 2017
Walmart is a one stop shop convenience for me. I normally have a good experience shopping for my pets. The prices are low and affordable for my budget.
Reviewed Nov. 27, 2017
I like this store because you can get all you need in one stop at a reasonable price. From food to plants and yard supplies to clothing, shoes, electronics, etc. In a busy world they offer one-shop convenience.

Reviewed Nov. 27, 2017
The store is always jammed with customers. There are racks of merchandise and clothing placed too close to cashiers, making it extremely difficult to pass as a result of the long cashier lines. So, there's always a "traffic jam" in the front of the store.
Reviewed Nov. 26, 2017
I like this store also because of the staff. Our town is very small so local store options are limited in the extreme. Walmart's selection, though much broader than Brookshire's is very large & it's a little more difficult for me to find the items I need.
Reviewed Nov. 26, 2017
All employees-cashiers, store clerks, storage workers are all friendly and courteous. They always offer me their help which I do not see any other stores.
Reviewed Nov. 26, 2017
Wal-Mart Pet Department's convenient and OK for basic pet needs. Food prices are also competitive. But there's no professional assistance. Also, limited accessories such as pet care products, toys, collars. I have 2 dogs, but similar review for cats. No exotic animals.
Reviewed Nov. 26, 2017
If you want name brand pet supplies for birds, fish and dogs and cats this is the most reasonable place to go! The food for dogs and cats are store bought not vet recommended but still worthy for most who cannot afford vet food.
Reviewed Nov. 26, 2017
Wal-Mart has limited selection in most products and I usually have to go online if I want another product they do not carry. However, their prices is good compared to other stores such as Safeway.
Reviewed Nov. 25, 2017
I had ordered online and was supposed to pick up in store but supposedly they had to refund my money because it was damaged in transit... This was a pick up in store for a stock available item, not shipped. It was my 1st order with Wal-Mart and very disappointed. I won’t be ordering online from Wal-Mart. I RATHER GO WITH AN ONLINE STORE THAT IS MORE DEPENDABLE.
Reviewed Nov. 25, 2017
I started placing orders on Black Friday morning at around 8 am. My first order was canceled due to an item limit restriction. I found that out by calling customer service so I place another order. The second order with the items removed I was also canceled. It is very frustrating to have an order canceled for one item that it sees the item limit instead of just removing that item they canceled the entire thing. So I call customer service. She doesn't know why it was canceled but she keeps transferring me back to the automated system. So I get another representative, that representative I place the order again it was canceled.
I made the order 7 times. Each time it was canceled. When finally it's 11:30 and the sale ends at midnight that representative tells me to wait 30 minutes and call back ask to speak to a supervisor and she transferred me back to the automated system. This is all after spending 45 minutes on hold getting nowhere and not even making an order. It shouldn't be this hard to purchase items online at walmart.com. Representatives should be able to resolve your issue or help you make an order online and can't. So what's the point in calling? I wait on hold for 42 minutes when finally the representative comes back on the phone and says there are no supervisors available at this time, gives me a reference number of ** and I promise that someone will call me back within 24 hours. Let's see if it happens now.
Reviewed Nov. 25, 2017
Wal-Mart customer service when it came to returning the merchandise was an awful experience. Even though I had the receipt, I was still put through a demolition questions that was unavoidable. Plus it wasted my time standing in line to help 15 people with only one person to check out a long processing of returns.
Reviewed Nov. 25, 2017
I usually can find the things I want in Wal-Mart Pet Department. Also, prices are good. But sometimes the products are too high to reach or too far back on the shelf. They don't have sales people around to ask for assistance if needed.
Reviewed Nov. 25, 2017
Shelves are very often empty. Produce is poor quality. Items I usually buy are not available at Walmart Market. They close their self-service registers and entrance door hours before store closing. Some employees are hard to understand, can't answer questions and are not very competent on registers. Overall the Walmart Market I occasionally shop at for convenience sake is very poorly managed.
Reviewed Nov. 24, 2017
After finding an item to purchase from Wal-Mart Black Friday sales circular I went online to purchase the item. The ad clearly read “Black Friday begins Thursday 11/23/17 at 6pm and all day online”. NOWHERE does it mention different pricing in store as opposed to online. When I found the item online it was $58 and change more than in the circular. After speaking with a customer service rep for online and then speaking with a supervisor, I was told that the pricing in the store is different than the online pricing! Nowhere does this circular say such a thing. This is absolutely false advertising and should not be allowed. How do they get away with this?
Updated on 11/25/2017: I already reviewed with you last night but today I went on the site again to see if anything had changed since I let Walmart know I had reported the problem to Consumer Affairs. Lo and behold the product was listed for the correct price today but as I suspected they had sold out! I had no intention of purchasing one but you wanted to see if they really would sell for that price and I honestly believe the only reason it was even listed today was due to my complaint to CA. Amazing how it went from "they are two different entities and therefore do not have to price the same" to it being on the site for the sale price but just sold out. So wrong!
Reviewed Nov. 24, 2017
Walmart prices are the best, but every time I go, there are one or two items on my list that are not stocked on the shelves. I don't know if it is a supply problem, or if it is a staffing problem, but I find it very frustrating.
Reviewed Nov. 24, 2017
I love the fact that the Wal-Mart store is close by. Their customer service isn't very good though, especially at the customer service counter (picking up site to store order).
Reviewed Nov. 24, 2017
The product is reasonably priced and fresh, my dogs love it. They like canned food in their bowl so I mix dry with the wet canned food. They also like the chews and it keeps their teeth clean.
Reviewed Nov. 23, 2017
So we go to Walmart at 23106 US19 NORTH CLEARWATER to grab a rollback item for Toys for Tots and everyone there just pass the buck. No one wants to do their job. They just pass you from one to another and makes excuses not to do their damn job. They need to hire a whole new staff.
Reviewed Nov. 23, 2017
I like to shop at Wal-Mart mainly because of their pricing and I don't feel like I'm getting gouged for quality pet food. I feed my four-legged kids Iams and chicken treats (not the ones with all the fillers, real chicken treats). They almost always have in stock the right sized bags of foods and plenty of the treats!
Reviewed Nov. 23, 2017
The consistency is lacking for either the product they carry one day then next time not. It's also annoying when you need a certain size bag and you have to travel to another store to get what you need.
Reviewed Nov. 23, 2017
Walmart is convenient and is open 24 hours. However if you shop on weekends, I have found that the shelves are a little bare. They seem to always have a supply of store brand items, but are out of name brands quite often. Love the money savers program, it is easy to use and I always get money back.
Reviewed Nov. 23, 2017
We have been shopping at Walmart for quite a few years and must say it is nice to save money and get what you want. Service is okay, but the selection for groceries is excellent. In Canada the meat is Canadian which is an important point. The rest is all the same brands as elsewhere but with some nice price deals.
Reviewed Nov. 22, 2017
I ordered Google Chromecast. However, I received Chinese product similar to it, which does not work. I tried to reach out to Walmart. They it's come from the third party vendor, hence they cannot refund. I would recommend whoever is buying products online from Walmart. Just Beware!!! They have pathetic service!!!
Reviewed Nov. 22, 2017
The selection is large and the pricing is good, but I have to look carefully at the product to buy USA made products, and wheat, soy and corn free product.
Reviewed Nov. 22, 2017
They don't have anyone in the Pet department who has any pet experience and can answer any questions. They are also actually pricier than online stores.
Reviewed Nov. 22, 2017
Walmart usually has the best prices and most of their produce is fine. I sometimes buy meat at another store but I do like to buy groceries and other items in the same place.
Reviewed Nov. 22, 2017
I find Walmart has the best overall pricing on most products I buy & I can usually get in and out by picking the days I shop. But what I can't get at Walmart I go across the street & pickup at Food Lion.
Reviewed Nov. 21, 2017
The Wal-Mart never fails to disappoint with their well stocked supply of unattended children in their stores. I stepped on approximately 4 kids, 2 of which were infants. Why were infants on the floor you ask? They were abandoned by their parents, who were distracted by the fair prices and good deals being offered at Wal-Mart. 2/10, maybe would recommend. Only if you like kids though.
Reviewed Nov. 21, 2017
Sickens me how the poor fish are kept. Does Wal-Mart actually rely on these poor, suffering creatures for profits. Imagine living your life for weeks on end suffocating in your own feces. Sickens me. Every time I go, I have to buy 3 bottles of Beta water and I change the dirty water right there in the store daring anyone of those cretins to say a word to me. Sickens me and I will not stop. I am going to make sure that they stop selling these fish if it's the last thing I do. Store 1082.
Reviewed Nov. 21, 2017
Wal-Mart has such a variety of fresh produce and great customer service. The deli and groceries are top notch. They also have a great bakery.
Reviewed Nov. 21, 2017
We were looking at fish for my grandson, and came across some awesome fish. Information about what other fish to team them up with was very helpful.
Reviewed Nov. 21, 2017
I know that I can approach an associate and receive the help I need with courtesy and quickness. I've had a few spend time with me being a soundboard for my questions in various situations. I feel that respect is given when given respect, and the associates at my local store are very engaged with their guests.
Reviewed Nov. 20, 2017
I placed an order at 4:50 pm on Saturday 11/18. According to the website the orders place site to store, before 6 pm, could be picked up the same day, as long as the items are marked as "pick up today", which in my case they were. I never received the confirmation email saying that my order was ready. Next day around 12 noon, I called Walmart.com about my order, that was still showing as being prepared. They said they didn't know what was going on, so they contacted the store.
I spoke with the person of the store who was supposed to put the order together for me, and she told me that she had been trying to reach me (to my old phone number that I had already changed on my account) because the one item was not in stock and was wondering if she could replace it with another one, after fixing that, she said order will be ready within the hour. It was 12:30 pm, by 4 pm my order was still not ready. I had order 10 items, how long does it take her to pick up 10 items? I just didn't want to go to the store and deal with cashier lines, and waste 2 hours to get 10 things, I ended up canceling the order and going in person in the evening. Never again I place an order like that at Walmart, I hope I don't have to buy from them again, I already checked that Target doesn't charge more for the online items as Walmart does, so I will be buying online from them instead.
Reviewed Nov. 20, 2017
Do not purchase online from Walmart or their vendors. They run items at low prices and then you order them and then they cancel orders and refuse to match the price you ordered it at. It is a total bait system. Then they will not own up to their mistakes. Beware when buying appliances especially. They do not put any warnings about order cancellations or product out of stock etc. Their mistake will cost us thousands of dollars (to change our cabinet design and order) simply because they refuse to match the price of the original product even when they magically have the product now available on their website at a much higher cost. This has got to be totally illegal practice. SCAMMERS!
Reviewed Nov. 20, 2017
Wal-Mart has improved its customer service along with having different services such as money orders. The store has help keep food prices stable and it also has good prices on meat and seafood, dry goods, and frozen veggies.
Reviewed Nov. 20, 2017
Even though I shop there the prices are getting higher. I never buy fresh fish or cold cuts. At times I go to Aldi for cheaper prices about 40% of the time.
Reviewed Nov. 20, 2017
I shop at this store because I can reap the lowest costs for food. However, the conditions, i.e., temperature of store, lighting are poor, and most staff are not very courteous. I believe that lack of courtesy from the staff emanates from the fact that they are not happy employees.
Reviewed Nov. 19, 2017
I ordered some things I saw online. I guess it was a mistake. The thing is I ordered what they advertised. I expected to receive that just as they expected to receive the money out of my account which they did because they messed up. They will not honor it so I asked for a refund because they already send me one set when it was supposed to be multiple sets. Now they're treating me like a criminal telling me I have to mail their things back and then they'll give me a full refund which I expect them to give me the products that they advertised, as many as they advertised, for the price they advertised and they want me to sign a contract saying I will mail back the one item that they sent first. It's not an expensive item.
The point is they advertised the quantity. They advertise the price. They removed it from my bank account what they expected but I'm not supposed to expect what they promised and when I call they act like I'm the criminal. This is not the first time nor the second. It's the third time. Compensate me for all my aggravation and half hour on hold three or four different times. They gave me a promo code $10 off a $35 purchase and no refund till I send back their one each item when it was supposed to be 6 each item 4/4 things. 12 for one thing and 24 for another. I've only received one item. Then I get a return email stating to give them my credit card info, my security code, my date of expiration on my credit card and no give me a full refund. Who asked for that information? The name was Sam at help Walmart dot-com.
Reviewed Nov. 18, 2017
I have ordered from Walmart.com for a long time but as of today, will no longer be ordering with the company. There has been a regular issue with one part of my order the last four times and dealing with customer service is extremely painful. You basically just stole $25 from me, the money isn't a big deal, it's really more the point. I spent 45 MINUTES on the phone with your customer service, even asking to speak to a manager and being put on hold AGAIN... getting the runaround the entire time. For some $25 is a lot of money, so hopefully they'll have more luck and patience than I did. Looks like I'll be going back to Walgreens and Amazon because at least they get the orders right.
Reviewed Nov. 18, 2017
Do yourself a favor and NEVER order from them as in EVER. Just shop at AMAZON. Avoid the headache of long wait times. Incompetent staff. Horrible refund policies. I placed an order that was supposed to arrive within 2 business days. Two of the items showed up via two separate carriers. No notice or anything on the TEN remaining items. I had to call FOUR TIMES. A total of ONE HOUR on the phone. To find out only a "label" was created after 7 p.m. the date it was due. With an "estimated arrival" of next WEDNESDAY. They suck like I said.
Reviewed Nov. 17, 2017
I stood in line for almost 20 min. today in the Arroyo Grande Walmart as I was waiting for a register. Four of them closed. 1 by one then one clerk came to open and a big line followed her, I was too far away to make it. Then the register next to my left opened and the lady behind me ran over and a big line formed there. So here I am still waiting the same number of people in my line. The clerk was so slow! I have heard from other staff that they have cut back staff and hours, it is so terrible that this store can be operated like this.
With all the business this store does and they are cutting hours and staff! Not sure I will be in a hurry to come back if this continues. I was very dissatisfied with the occurrence today! And furthermore I went to Site to Store today to pick up an item I had purchased online. It took 15 min. to find it! That again was very unsettling! They finally found it in a new locked cabinet! No one communicates about anything in that store it seems. If I have had time I would have found a manager to complain but after the long wait at Site to Store and the long line at register it wasn't an option! I watch the commercials on TV about Walmart. They seem so friendly and courteous but this store does not represent that feeling! I hope someone reads this truly and does something. There is talk that the store is headed for a remodel in January 2018. Maybe we might see an improvement!
Reviewed Nov. 17, 2017
I returned a Titanium Black Hammered Ridged Edge 7mm Brushed Band for $95.55. According to my tracking number the company received the ring back on the 6th and I have not received my refund yet. I order the ring thru Walmart, this was the order number **. I returned the ring thru Shirin Diamond web page return. The RMA number was **.
Reviewed Nov. 16, 2017
I was leaving the store today with a full cart when the "greeter" ran up behind me and said "I need to see your receipt". I was taken back and very embarrassed as several people I knew were also leaving the store. I pulled out my receipt and stood there for what seemed like forever while he looked at the receipt. I asked if there was a problem as the alarm had not gone off. He said "I just have to make sure those things on the bottom are paid for". I am a 57yo grandmother, nicely dressed and this man has seen me in the store many times. I spend between $250 and $400 bi-weekly in this store. I am livid that this company would embarrass their customers in this way. What is the door alarm for?! When I got home, my daughter told me an older gentleman was stopped this way in front of her the day before. He was also very upset. Hell will have an ice storm before I ever step foot in this store again!
Reviewed Nov. 15, 2017
Walmart has a big enough stuff which I'm quite happy about but they never have any help in the dog Department when I want to pick out a gift for a dog from for a friend. No one comes to help. They need more employees just in the dog area. That would be a big help!!
Reviewed Nov. 15, 2017
How can they advertise (FREE Shipping) and then charge more, than it can be bought in the store? I noticed this change in pricing about two weeks ago. All they are doing is ripping you off on price and then say they are giving you free shipping. Looks like I will return to buying from Amazon. If you ask me this smells like a great class action lawsuit.
Reviewed Nov. 15, 2017
My order was to arrived 11/6/17. As of 11/15/17 it had not. I reached out to Walmart.com to ask where it was. After a lengthy "chat" session, I was told to contact their supplier! WTW? I further complained and then I received the response that they contacted the supplier on my behalf and I'll hear back in a day. I said, "Just cancel the order" and they said, "Speak to the supplier." I would encourage readers to no longer use Walmart.com.
Reviewed Nov. 15, 2017
I happened to walk into the "pet" section and stumbled across a close to lifeless betta fish. The cup that she was in had very little water and the top of her fin was in the air. She had perhaps about an inch and a half of water in this cup. In addition to this, I asked if I can buy pretreated aquarium water and of course they did not have it in stock. As a result, I decided to buy the fish out of mercy and concern. I had a conversation with the manager in charge of the fish dept. and she argued that this was sufficient water. Clearly, it was not enough! I then met with the store manager and he agreed with me.
Walmart should not be selling fish and should be fined for animal cruelty. Aside from this, the other fish that were housed in aquariums appeared to be hungry and many were resorting to cannibalism. What is wrong with this establishment! This has to come to an end! (Discovery of animal cruelty and neglect took place at the Walmart store in Northlake, IL /USA on 11-13-17 at 12:30 pm).
Reviewed Nov. 15, 2017
My brother in KY sent a money order to my mother in NJ while she is visiting. He asked me what type to send and I told him, "Get it at Wal-Mart MoneyGram so that she can easily cash it at a Wal-Mart here." Boy was I wrong? She is not able to cash it at Wal-Mart... they told her she had to buy it at their location (as in psychical location???). They told her she has to deposit it in her bank account. Which is in KY! I could have easily avoided this fiasco by having my brother purchase a postal money order which I will do in the future and I hope anyone reading this will as well.
Reviewed Nov. 14, 2017
I wanted to purchase a bicycle for my 4 year old son and the Walmart employee advised to purchase it from the Walmart website because they do not have it in store and the one that I picked was only for display purposes. He encouraged me to buy a Walmart prepaid credit card. I purchased a prepaid credit card from Walmart on September 6th and paid $5 for activation fee and $50 cash to purchase the bicycle. I could not find time to use the card right away and when I was ready to use it I noticed that there was $10 missing from my card. I called the customer service number on back of the card.
After explaining the situation so many times and getting disconnected 4 times I found out that they have been charging me a card maintenance fee which was not explained at the time of purchase or anywhere in package fine prints until now. I called Walmart explained everything to customer service. They let me talk to manager finally to Green Dot bank customer service and after an hour or so they said to reimburse my $5 by the next day and after I use all of the amount they would close up my card. I went and spent my $35 at Walmart and checked my card balance the next day to see if they sent my $5.
Not only they did not send the money but they put a negative $5 on my card and did not close the account as well. I called again. No luck. After a week I called 1 more time and finally spoke with a representative and he said that we cannot send your money back to card because my balance is negative and if they do it will cancel the negative balance. I said it was not fair how they rip off my $10 and asked to close my card and I explained my unsatisfactory from the Walmart and Green Dot bank. As I know now that a lot of people are getting ripped off the same as me I am complain and hoping that someone in the authority could take legal action against Walmart and Green Dot bank for stealing millions of dollars from people and not helping them at all. Thank you.
Reviewed Nov. 14, 2017
Always find what I need and staff is good. Stock is a good variety and prices are good. Help when needed to get product from storeroom. Good selection of food and supplies to choose from.
Reviewed Nov. 14, 2017
I shop at Walmart for my pet supplies and pet food. I find that the selection is ok, however I wish the prices were not so high. I'm not real happy with the selection all the time but I make due by buying smaller sizes when I need to.
Reviewed Nov. 13, 2017
Staff at Wal-Mart Pet Department was very helpful and knowledgeable also willing to take the necessary time to do the job properly. Overall a really good experience. Would definitely recommend them to anyone.
Reviewed Nov. 12, 2017
Wal-Mart Pet Department is not actually a pet store. The amount of items they carry is limited and that is understandable. If I wanted something specific, I'd go to a pet store not a grocery store. So all and all they carry most things.
Reviewed Nov. 11, 2017
I found on the website of Walmart Sparkling Apple Cider at a very good price, the description was: Martinelli's Sparkling Cider - Apple - Case of 12 - 25.4 Fl oz. then I order 3 cases. When I went to pick up my order they only gave me 3 bottles! And they claimed that was what I bought. I showed them the description and I told them there were 3 cases and they called someone else, that person told me the same thing and I told them: “Are you refusing to give me my order? It's not my fault that someone else made a mistake. You talk to that person and fix it but you have to give me my product.” At the end they did not give me anything. I call customer service and they gave me an apology but they will not give me anything because it was a mistake. They offered me a refund which I did not accept, but they canceled my order the same day I put it and made the claim. I'm so angry about that! Grrrrr!
Reviewed Nov. 11, 2017
The time for delivery was 11/09/2017 for an order placed 11/07/2017. This was a store pick-up in North Reading, MA. Today I am told the item will be available 11/13/2017. Totally unacceptable. I could have bought it and picked it up by now. No more online orders for Walmart.
Reviewed Nov. 11, 2017
The products provided were amazing, but can't say that about the staff, two associates were clueless on telling myself and my husband about any products! Customer service needs help! But other than that - the selection of products were right on, there are so many things to choose from, from a simple leash to medication for your animals! They (Walmart) also had beds, cages etc to choose from! Thank you have a nice day!
Reviewed Nov. 10, 2017
Check for expiration on products. I went to our local Wal-Mart center to purchase some marinated sauce for our steak. When I got home I notice the expiration date on the bottle was 06/2016. I called customer service to inform them that the store had expired product that was over a year old and the lady didnt care at all. I went into the store and return the expired product and they gave me a hard time stating that I had this bottle in my house and trying to returned it. I told the customer service representative I was literally here 15 minutes ago buying this product. I requested a supervisor since a manager wasnt available she returned the item and gave me my money.
Reviewed Nov. 10, 2017
Ordered a CD player for the first and last time with Walmart. Was lead to believe I would receive by Monday, Nov 13th. Get a email confirmation and the date says, Monday, Nov 20th, when I will be out of state for the holiday. On the website for your Walmart account, they purposely don't have a section where you can cancel the order. So I called Walmart and spoke with a incompetent agent. Had to repeat 3x's my order number, billing address and my name. OMG, are you kidding me? Why don't you write down a paper, so I don't need to repeat myself. Then I'm told, this is a 3rd party named Wholesale is the REAL COMPANY I need to speak with and you will need to call them. Was given a bogus phone number from the Walmart agent. You can't get through to them - which again is designed to frustrate you, so you'll give up and hopefully just accept the order. NOT!
Finally I found the little tiny section where you can email them. Here's what I wrote below. I will never EVER order anything again from Walmart. Shame on you for misleading customers and trust me Walmart you picked the wrong person, since I network with over 50K in my community. Cancel this order immediately - since I was led to believe I would receive product on Monday, November 13th, not November 20th. I've also contacted my bank to let them know I canceled because of the bait & switch tactic. Today's Date: Friday, November 10, 2017. I also called your number 615-259-3030 which is bogus. It's only a voice mail system and no one LIVE answers. Then you get disconnected.
Reviewed Nov. 10, 2017
Wal-Mart Pet Department has a wide range of foods for a wide range of animals as well as other products to help keep them healthy and safe. And maybe, like for people of low income such as myself, the stores have to provide safe and healthy pet products that most people can actually afford. People like my own mother make sure that their pets receive better nutrition than they do because pet food and meds are so overpriced (just like truly healthy people food and meds). I'm in very poor health, dying in fact, but can't get a recommended service dog because I simply can't afford to feed us both. Thanks for asking, but I'd be truly thankful if and when I could get the help I, and the animals we care so much about, the actual help we really need. Preferably before I die in the not-so-distant future.
Reviewed Nov. 9, 2017
My dog needs low fat treats not available in store. Not enough selection in larger size bags of weight management dog foods. Also, need a larger variety of toys for heavy chewers such as beagles.
Reviewed Nov. 9, 2017
I would like to see more of a selection of dog food and treats and also a lot more natural selections. The pet selection is very small. It would be nice if they allotted more space to pets.
Reviewed Nov. 8, 2017
As a frequent customer of yours I’m writing in regards to a very distasteful experience I had with your company. Awful... Just Awful! I placed an order with Walmart online on 10/06/17 for a grill. Received a Walmart Address: 11012 N Williams St, Dunnellon, FL 34432. However I went to the store my order was not there. The sales associate gave me a number to call site to store 1-800-966-6546. When I contacted the customer care he told me they are behind to wait 3 more days. The expected arrival time has come and gone but still nothing.
I called again today. The customer care told me that the package was lost in the warehouse. He offered me two OPTION for my inconvenience 5% off (INSULT). He will have to cancel my order, I would have to wait 5 days for the money to go back in my account, I would have to go online re-order again with a RUSH delivery charged to me then to call back to get refund for the rush delivery not knowing when and if this grill would be delivered. What an enormous hassler. By that time I would be charged double for my inconvenience. I ask if they could replace the grill with one in store equivalent to the one I was getting for my inconvenience and good customer service. I got no help so I canceled. Walmart will not help you resolve the problem. Very poor customer service. Very unhappy.
Reviewed Nov. 8, 2017
Most of the products are made in the USA and there's a great selection. The prices are reasonable. They take credit, debit, and cash. Staff is always available and ready to help you. They help you pack large bags to your car.
Reviewed Nov. 7, 2017
I shop at both Walmart and HEB, depending on where I am at. Both stores are very good for me and my family. Walmart had some items that HEB does not. I am happy with either of them. Most of the time I'm going to Walmart because of what I need from them.
Reviewed Nov. 7, 2017
I shop Walmart because it's cheaper than other stores. The produce isn't great but it's "ok". Plus they will price match other stores' products and even give you credit on their "savings catcher".
Reviewed Nov. 7, 2017
If you are looking for something quick Wal-Mart Pet Department is the place to shop. But they feature cheap products, made in China. Not the best for your four legged family members. And if you want help getting something from above or if you have questions about certain products there is never anyone around. So customer service is AWFUL.
Reviewed Nov. 6, 2017
Prices are good, not the same items all the time. Customer service lacking - don’t think they pay associates enough for them to go out of their way to help you. Never enough checkout lines open. Store could be cleaner.
Reviewed Nov. 6, 2017
Walmart's variety is not as extensive as I might like, but the prices are great. I can get what I need for my cats, dogs and guinea pig and not go far from home.
Reviewed Nov. 5, 2017
We went to Walmart today to get some Christmas stuff. I walked past the fish section and this is what I saw. There was a tank with a PILE of dead goldfish, the tanks were FILTHY, there were fish swimming on their sides, and the bettas were kept in small plastic cups with brown water and algae growing in them. There was obviously no one maintaining the tanks and no one was around to bring the issue up immediately. I took one of the bettas to customer service where I spoke with a manager.
I explained to her that the tanks were disgusting, fish were dying, and showed her the betta as illustration. I told her this fish was still alive, but was probably going to die soon and asked her if I could take it home and attempt to nurse it back. The lady said, "Walmart not gonna let you do that. We just gonna send it back." At that point, I figured I wasn't going to get anywhere with this. The lady just didn't care. So I took the fish and walked out with it. The pics of the filthy tanks were Walmart. The battery in my phone died, so I couldn't get more.
Reviewed Nov. 5, 2017
Many times an item will be empty on the shelf. Trying to find someone to check in the back can be a nightmare. Often there's no employee working in the department and when you find someone not assigned to the pet section they act as if they couldn't be bothered to try and help you out.
Reviewed Nov. 5, 2017
You can't ever find anyone to help you. There is never enough check out's open. The pharmacy is awful you can call a day ahead to have your medicine refilled and it's never ready when you get there. Overall the store has awful customer service.
Reviewed Nov. 5, 2017
I use Wal-Mart's online grocery service. It convenient and free. The app works well. They email me when my order is ready. I wish other stores offered this service. I prefer Target, Sprout, and Whole Foods.
Reviewed Nov. 4, 2017
They never have but two or registers out at all times so self checkout are full, so prefer driving 45 miles north out of my way to Green Valley, Arizona, having the Nogales Walmart store 5 mins away from my home!! That store manager Need get his hands out his pocket and work, too many times I have left and to another local store because of the time spent try to get out of this store. Yet in the Green Valley there's employees always will to help get you in and out quickly!!! What can you do! Thanks.
Reviewed Nov. 4, 2017
Customer service is good and friendly. I just like to see more dog supplies at more reasonable prices. Also, should have live fish and more pet supplies.
Reviewed Nov. 4, 2017
This is a small town and there are few other stores for us to use. It has a wide variety of different types of products. We are thankful for this one!
Reviewed Nov. 4, 2017
I found Wal-mart a great place to shop. It is an all-in-one store from goods to clothes, automobile parts to install tired toys, electronics, TV, etc. One-stop store.
Reviewed Nov. 3, 2017
I would advise anyone thinking of getting passport photos taken to forget about Walmart. 5 years ago we had them taken there and the cost was $9.95 each. Recently we went to get them done again and we were billed $55.98 for two sets. I was in shock and thought, "Wow! The price gone up since the last time when we paid $9.95 ea." So we paid our bill, still in shock, and left. On checking other stores prices we found: COSTCO = $6.99 comes with a passport holder. SHOPPERS DRUG MART = $14. CAA = $12.50. Needless to say I felt really ripped off, but it was too late as we had already paid for them. On calling the Walmart customer service center, the agent was very nice but refused to do anything about the gouging. So be warned... Go anywhere but Walmart for photos!
Reviewed Nov. 3, 2017
I purchased a TV from Walmart.com on 10/18. I had it set to ship free to the store, and it was to arrive on 10/25. On 10/23 I noticed it had stopped updating shipping information. I waited. On 10/24 there was still no update, so I contacted customer service. They said it was fine, and would still be arriving 10/25. 10/25 rolls around and still no update online, so I contacted them again. Now they said their carrier (yes, their chosen carrier) could not deliver to the Wal-Mart in my area (then why the ** did you use that carrier??). Their carrier transferred it to another carrier, and they said it would be here on the 27th or 30th (weekend), and that the tracking number wouldn't change, the new carrier would use it (and also said that I, as the customer, should have contacted my store to set up the delivery, then backtracked on that).
Anyway, I tried tracking with the other carrier and couldn't find anything, so I called the original carrier. They told me they transferred the package but the box was empty (meaning someone took the TV). All they could do now is re-order or cancel. Fine, after being really ticked, I had them re-order. That was on 10/30. It is now 11/3 and my re-ordered TV still hasn't shipped... I want to cancel and go buy a TV at Costco, but due to all the escalations and refunds with this mess, this TV is now almost half the original price.
Reviewed Nov. 3, 2017
Overwhelmed but needed supplies. Didn’t find an employee to help me out with a question. Too many shoppers and not enough check outs open. Also they let their aquarium fish die.
Reviewed Nov. 3, 2017
Their shelves are sometimes bare, and then sometimes if you need something on the top shelf, you can't get any help. I really don't have much of a choice. I am going to be shopping at Tractor supply when I am able to get out of my bro's house. I will be feeding him Bella.
Reviewed Nov. 3, 2017
The store is usually dirty and not well stocked. The cost of some items certainly makes it worth going, yet some products are outrage in cost. I have started just purchasing necessities from there and shopping elsewhere.
Reviewed Nov. 3, 2017
Walmart's prices are better than some but there are really not much for premium pet food. We generally shop Chewy.com or Amazon which is ok but sometimes Amazon's supplies are older than I'd like.
Reviewed Nov. 2, 2017
I ordered a TV stand and was supposed to receive it today 11/2. When I called they told me the order was lost by UPS. UPS told me they never picked up the item. I called Walmart again and the Supervisor told me he would reship overnight and I would get it on 11/3. I got an email saying it was shipped and delivery would be Monday 11/6. Not acceptable! Called Walmart again and was told they do NOT offer overnight shipping and that the supervisor probably told me that to get me off the phone. Are you kidding me! I cancelled the order and asked for my money back and told him I will NEVER order from them again! I don't even want to give 1 star!
Reviewed Nov. 2, 2017
I noticed on one specific item that is not cheaper at Walmart and it isn't a "Great Value" and that is Walmart's Great Value Tissues. The price recently was raised and the count went from 200 tissues per box to 185 tissues per box. The other is C&W Sugar, that price is raised almost a dollar more. Costco prices wins on both of these regular purchases for me. Then I just found out that they no longer do the "Price Match" so that's another reason to not visit Walmart as often as I used to... Which was almost daily. Not only is Costco a better deal on some things but so is Safeway and Fry's for groceries and Cal Ranch for ammo and gardening supplies.
Reviewed Nov. 2, 2017
I ordered the bed 10/27/17. Called back to change color 3 mins after order was submitted, Bob (representative) told me it will not charge my card twice to change color only a $1 difference fee will come out. I called 4 times total to receive my money. Saturday the rep told me I’ll receive my money 24 hrs... Never received it. Called Sunday I never received my money. Monday the rep told me it’ll come on the 3rd of November. I am very dissatisfied with the online shopping as well as the customer service team. None of them really knew the answer and the ones who gave me unsure answers were all wrong, I never received my $223 yet that was charged twice!
Reviewed Nov. 2, 2017
On Oct 5, 2017, I made a payment on my Wal-Mart card. A week later I received a letter stating that my payment was returned so I immediately contacted Wal-Mart customer service dept. They told me that my payment was returned because there was an error with my account number. Please note: I have made the following 9 payments with no problem!
This situation also happened before. So I asked to make a payment with my debit card so I won’t encounter any more problems. My payment are due on the 17, but since I have experienced some problems in the past with this account I always make my payments early. Today, Nov 1, 2017, I received another letter stating that my account was closed.
I immediately contacted a Wal-Mart and asked them what happened. They told me that a payment was made on a closed account. I told them that was impossible. I asked them to try to figure what happened. After speaking to several customer service agents and several supervisors I was told that they could not reopen my account.
At that point, I called my bank to find out if there was some sort of error on their part. But there was none. However, after speaking to a bank representative I finally figured out what happened. Wal-Mart has two separate account numbers for my payment account. The automated system has an old account number which had been closed for three years. Their website has my current account number which is active. The bank representative told me that if the old account number isn’t removed it will cause problems and the system may attach the payment to the old account. I tried to explain to Wal-Mart agents what took place but they told me that they could not do anything.
Reviewed Nov. 2, 2017
They don't have enough check outs. Sometimes they are out of supplies that I need. Overall Wal-Mart is a good place to shop. I like the drug department very much. They are so helpful.
Reviewed Nov. 2, 2017
Prices and brand choices are great, only thing they could improve on is the number of sized bags available (i.e. Not just having a 26 lb bag but also smaller sizes). They either want you to buy the big bags and don't offer the smaller or they just don't restock frequently enough.
Reviewed Nov. 2, 2017
Produce is terrible compared to Metro and the shelves are always empty regardless of which day of the week you shop. Management should be fired for how this store is run. Prices are great but quality is poor.
Reviewed Nov. 2, 2017
Always stocked very well and much cheaper on the same brands at other major pet stores. The employees are super helpful and always ready to help with any questions and explaining how products work!!
Reviewed Nov. 1, 2017
If I could honestly give them a 0 I would because that's how many mattresses I have in my house. I moved across the country and ordered a mattress from their website now a total of 3 times. And waited 2.5 weeks. They keep claiming it was "lost in transit" and recommended that I reorder. I spoke with a manager on the service line and she continued to give me a tone and insisted she could only give a 20% discount and no more and ensured me the item would be here Saturday... This was Friday... It is now Wednesday. She gave me no further contact as requested per our conversation.
I didn't even ask for full compensation. I said, "I would like a 50% discount as I do shop here a lot and would like to give you revenue" but still show I am unhappy. She said they "already gave me a 10% discount and if she gave me 20% more that's already 30%!" I said, "And yet I still have no bed and you have no answer as to why." They even offered to have it shipped to my house. What a laugh... If the item can't even make it to the store I definitely feel more confident that it'll make it to my door *eye roll*. The service is terrible and the "promises" to make sure a higher up contacts you is wishful thinking. While I do understand it is just Wal-Mart and not a high-end place, I did have this same mattress before I moved in a smaller size but sadly could not bring it here and I did love it very much! It was surprisingly comfortable and excellent quality. Too bad sleeping on tile floor for weeks doesn't feel the same way!
Reviewed Nov. 1, 2017
The major Pet Stores are too expensive and Walmart needs to have more of a variety! I was in PetSmart and they really had a good payment plan for my dog! They worked with me on payments.
Reviewed Nov. 1, 2017
No one is ever around when you want to ask a question and if are really don't know anything about the pet department that is what they and not a lot of choices for boy dog’s collar.
Reviewed Nov. 1, 2017
It's one stop shopping. Everything you need all in one store. Prices are competitive. Usually always friendly customer service. If you need help you can always find someone to get answers or find someone who will.
Reviewed Nov. 1, 2017
As a senior citizen I shop at Wal-Mart due to that it is one stop shopping. I like the prices just not the quality of the vegetables and meat. They are often out of certain foods and vegetables that I like.
Reviewed Oct. 31, 2017
There is usually nobody around in the aisle to get any help. I like to buy the large quantities to save money and time. Sometimes the food or cat litter I decided on is on a shelf I can't reach, and I end up having to pull it down and sometimes drop it, or choose a different one altogether.
Reviewed Oct. 30, 2017
I purchased a firepit 2 years ago. The bottom of the pit burnt through and can no longer be used. Walmart refuses to help me in any way. They will not sell me a replacement piece. They told me to repurchase the $344 firepit! They blame Hayneedle who in turn blame Red Ember who in turn blame Plumstruck. So these four multibillion dollar companies cannot help me. I did not mean to purchase a disposable $344 firepit!
Reviewed Oct. 30, 2017
Well... I wouldn't have paid much attention to this before today. I had my online order canceled by them saying that my PayPal address was different than my home address. We recently moved and didn't update it. So I went and did that real fast. My husband received two emails. On confirming the order (showing the price and how much they charged us) the other was canceling the order due to my address stuff. So after we changed it... I went and added the SAME stuff to the cart... and they charged 3 dollars more than they had before. Same date... Only an hour and a half apart.
So I went to check if prices had changed and compared them. No prices had changed... But still my order was higher. THEN... we went through the list and added the products up ourselves... and the subtotal was lower than both of the orders ending subtotal. This intrigued me more than it upset me. So I went BACK through my email to ALL my previous orders... EVERY ONE OF THEM WERE LIKE THAT. Below are pictures of PROOF. Be careful people. I wonder if they do this in store too.
Reviewed Oct. 30, 2017
I'm really disappointed on the care Walmart provide to their fish. The Fish tanks were filthy and disgusting. Every single tank had death fish floating around, who knows how many days they had been dead... If Walmart can provide the care for the fish maybe they shouldn't be selling them.
Reviewed Oct. 30, 2017
It's fast, cheap, clean and always has what I need... I can go from automotive to baby clothes and always find what I need. Parking is also good with decent handicapped places. They always have enough handicap carts.
Reviewed Oct. 29, 2017
The expected arrival time has come and gone but still nothing. The TRACKING # doesn't work. Contacted 3rd party CO. They emailed they are behind. Why did they take an order when they DO NOT have product? Walmart customer service is TERRIBLE. I will never order again from Walmart. I hate shopping at their stores so I am a fool to think ONLINE would be any better.
Reviewed Oct. 29, 2017
I use the grocery department at the super Walmart because it's convenient to where I live and open 24 hours although the deli isn't open late at night. I usually can find everything on my list but if I need a particular spice or speciality item I go to Food Lion, the other local store. I notice that prices are much better at Walmart for pet food and some other things I get a lot of. I sometimes shop at Sav a lot for canned vegetables or to look for low prices on condiments or snacks but usually it's Walmart for everything. They have a good selection of fresh fruits and vegetables even some organic, breads, a bakery area, prepared foods, meats and seafood. Their store brand milk is reasonably priced. But the biggest advantage is that Walmart isn't limited to groceries which cuts down on the driving and time shopping.
Reviewed Oct. 29, 2017
I feel Wal-Mart should treat its employees better so they're not so rude to its customers. I feel they should run their company with its employees and customers in mind not their profits.

Reviewed Oct. 28, 2017
Anytime you call the Walmart in Donaldsonville Louisiana it takes forever for them to pick up the phone and when they do pick up the phone the majority of them have an attitude with you like they don't want to talk or they don't want to be bothered. I called today to see about empty boxes. I called at 3:38. I held on at 3:58 someone picked up and asks, "Had anyone answered the call?" I told her no then I was put back on hold. So finally at 4:00 I hung up. That's ridiculous to have to be on hold for that long time.
Reviewed Oct. 28, 2017
I visited this Walmart store a few times this month in the mornings. On the first visit, I bought some groceries. I then asked the employees at the self-serve registers for change, but was told to go to the cashiers. I did so. Some ** American cashier told me that Walmart does not give change to customers. I have been told by the businesses in the USA that they only give change if you make a purchase. I shopped at Walmart once more yesterday and when I went to check out, another ** American employee told me that three of the self-serve registers were out of order, that I should make my purchases at the one that she suggested. Not grudgingly, I did. I then noticed that she told some ** customers to make their purchases at these registers that she said were out of order. I reminded her that she had told me to go to the register where I was because she claimed a minute before that those did not work.
I needed to buy a few more products and went to wait at the check out near the second entrance. The cashier who was a ** American male, had on gloves. Also, a female employee on the floor in the pharmacy had on gloves I noticed as I approached her to ask her where I could check the price of an item. Why were they wearing gloves only when I was around? Some other employees I had approached earlier did not have on gloves. All these are examples of poor customer service. Does Walmart target single people of the ** race? If Walmart does not abide by its Code of Ethics, I will take my business elsewhere and let others know also.
Reviewed Oct. 28, 2017
Wal-Mart is a good store to shop with best prices, but I wish they would have more of a selection of fruit, some are not that good looking and not worthy to eat or buy.
Reviewed Oct. 28, 2017
Shopping online to find the best price makes a difference. Wal-Mart is keeping costs low and using local goods. Satisfied customer service, and support.
Reviewed Oct. 27, 2017
Sent an email to Wal-Mart regarding their all of sudden changes in prices online -vs- in-store. I received two very pathetic emails back from 2 different representatives. I am glad to see that others are finding Wal-Mart is doubling their online prices. I think this is fraud. BEWARE!
Wal-Mart Company Information
- Company Name:
- Walmart Vision Center
- Website:
- www.walmart.com