Wal-Mart Reviews

I went to electronics, picked out a couple of speakers for my TV with some advice from the clerk behind the counter. Good advice, speakers work great! Whenever I have had any problems with a product WalMart has always allowed me to return it with absolutely no problem.

I submitted an online order for a walker for my 93 year old father who is moving to assisted living. It was supposed to arrive on Friday 3/16, he is moving on Monday 3/19. Well, it never arrived and when I called Wal-Mart, all they will do is reorder it for arrival on Friday, 3/23. So, he'll be without the walker for his first week in assisted living. No expedited shipping, no discount for the inconvenience, no nothing. Why on earth I didn't just order from Amazon is beyond me. They would have done everything possible to get the walker to him as soon as possible. Never again will I order from Walmart. Worthless company.

Walmart get customer in and get them out. Rarely a employee in site, stupid cashiers, and long lines. Bad selection for bird products: food, toys, perches. They give dogs most attention in inventory than cats.

I had a wonderful experience at Walmart. The sales lady helped me find everything and even checked me out! I was through before the people I had gone with.

Wal-Mart's prices are low. They have good cashiers and good people that works for me. I really like the Walmart on Broad Street in Brooksville Florida. It's clean. The store of all the Walmart stores I seen the managers are really nice. They're there to help you out when you really need the help.

Yes! I have several pets that I shop for! And I usually shop the fish department first because Walmart's fish always look as if they have not been taken care of! There's usually one or two floaters and the Beta Fish let's just say not healthy! Usually you can find abundance of food and cute outfits, but never a Customer Service Employee that has a smile and has something to say about its pet department needs! No Help!

I witnessed a lady buying several painting tarps that had been marked down. The tarps rang up at the regular price. The lady went back and brought the box showing the mark down price. The clerk Jewel at the Walmart on North Tarrant said Walmart told employees not to honor mark down prices in the store to just use whatever price they ring up. ISN'T THIS FALSE ADVERTISING? You expect items that have signs showing the item and mark down price to be honored. How is the consumer suppose to know what price anything is if the price in the store is not honored?

I bought two tires from Walmart. I was told I going to get my tires on 03/17/2018. After waiting all day for deliver I got only one. Customer services gave only apologies but my plans were ruined. The next tire could be delivered by 03/20/2018. FedEx would do nothing to help and I have to pay for the screw up.

They are changing suppliers and the prices are much higher, less product per package, very disappointing. I shop here to save money, not to spend more and receive less.

I have always found shopping at Wal-Mart to be an enjoyable experience. The stores are clean and organized. Most of the employees are very helpful and willing to go that extra mile to make your shopping trip an enjoyable one.

Walmart's Pet Department is an okay place to shop for your pets if you are on a budget. The value is OK but the customer service in that department is nonexistent!

Walmart products are wonderful but customer service needs to be retrained. They have no manners at all and they act like you owe them but I love shopping there.

I apologize in advance for the length of this review, but I want the readers to fully understand the frustration and despair that I experienced when I tried to place a simple order with Walmart for a Top Up Card in order to add money to my provider account. An email containing the Top Up Card PIN was supposed to be delivered to my email address within 4 hours. I know this because I had placed numerous orders for the same type of Top Up Cards for several years and always received the same 4-hour notice. I usually received those Top Up Cards within an hour.

So this morning I called Wal-Mart in Randleman NC to ask about buying 50 bags of compost because Walmart.com was out of stock. It was on clearance for 1.00 per bag. Well I drive all the way to that store. The hateful ** that has continued to be rude to customers was there. I showed her my screenshot. She says, "No. No. No. This says .75 cubic feet. This one is 40 lbs." I try to explain that cubic ft is coverage not weight. Well she said. "You go take a picture of the bags." Ok I did. Now keep in mind I am crippled with metal braces on my legs.

They always have the dog food brand my dogs like. I know that if it's out in one store I can always go to Walmart and get it and the price is sometimes less than other stores.

Always have what I need and prices are good. However, customer service is awful. No one speaks English and cashiers are very unpleasant. This is in my area which is CT.

The only reason I even go into a Walmart, is when helping an elderly friend. She insist on getting her canned dog food (she mixes it w/ high quality dry food) at Walmart. She can barely lift ONE can, so I go for her and buy at least a case and stock her pantry for her. The stores are filthy and almost no selection. There's never anyone to assist with anything. No baskets available, if you enter the door closest to where the dog food is stocked. I'd rather go to even a grocery store that stocks this same product.

For the past several years I have purchased numerous can good products from Walmart online. My opinion of the product line is extremely poor primarily because they cull damaged cans from their stores and ship them to online customers. Not in any case for the past two years has a shipping container been severely damaged. In every case the canned goods were wrapped well. My most recent shipment was for 24 cans of Del Monte fruit products. 20 of the perfectly wrapped cans had significant damage. None were swelled or leaking, but were severely dented and several crushed. When stored, one has no idea when such containers will become "leak contaminated" - possibly causing death if consumed unknowingly.

This is a copy of a letter I sent to Walmart after I had a horrible experience in the store... I shopped in store 0357 today and was trying to use coupons printed online. I had multiple of the same coupon for $1 off almond milk and was going to purchase multiple almond milk... 1 coupon per milk purchased as is stated on the coupon... However, the CSM was called over then the assistant manager. I was made to feel like I was doing something wrong. The assistant manager Michelle told me that I could only use 1 of the same coupon... period.

Overall not too bad. Convenient to pick pet food while shopping and most times have what I'm looking for. I hear PetSmart help with dog charities. I like that. I'm big on animal welfare. They don't have a voice. Too much abuse going on.

Wal-Mart has the lowest prices on pet supplies. I know the pet food is fresh and I am not paying more than is necessary. I don't want to buy dry pet food that has been sitting on the shelf for a extended period of time because the store tried to overcharge for said product.

The Walmart staff are seldom on the floor to assist customers. Our store just started self checkout, which I will refuse to use. Why should I put a teller out of work?

Ordered a accent cabinet and waited for it to be shipped. Turns out it won't ship until the day it was supposed to be delivered. Walmart really needs to stop trying to be Amazon and go back to being Walmart. Stores are going in the wrong direction also.

Needed help with the Savings Catcher program. They have a customer service contact form. Sent a request for help twice and nothing but crickets. I've never had a company just completely ignore their customer service dept. before. Horrible treatment of their customers who spend thousands in their store every year. That's going to change.

The Wal Mart I shop at is always busy but seems to be well stocked. If there is something missing they are always willing to check their hand held screens. Going to the back whenever it is in stock. People are always in the area willing to help out, finding stuff whenever it cannot be located by the customer. Stock always seems fresh and no expired product on the shelves so far.

I live in a small town and Walmart is basically the biggest retailer we have. Nice to have it but it can be a bit frustrating. The simplest things are hard to find along with the check-out line. Lots of registers but only very few open with people having to wait in one or maybe two lines. Don't understand the deal with that since they could accommodate more customers with all the registers they are not using.

By far the worst experience of my life in dealing with online shopping. I created an account on ConsumerAffairs just for this. Kim is the worst customer service person in history. I placed my order on Sunday March 3rd and it was supposed to arrive Monday March 12, then I find out it's scheduled to arrive Friday March 16. After I spoke with 3 different representatives on the phone, finally one of them said they would get my order delivered to my apartment on March 14 Wednesday with a 10% discount. On Wednesday I find out that my order is being delivered on Tuesday March 20 (the one that is supposed to arrive on March 14 and replaced for that reason). When I called and mentioned the reference number, they DID not have any information that was accurate.

Purchased 6 items online for store pick up. When arriving at the store, my wife was told that there was a pricing error on one item and that portion of the order was terminated. Pricing issues happen every day in the stores, but they use to honor them. Evidently Wal-mart has no honor left. The condescending response from customer support assured that we won’t shop there again; none of the stores.

They are a good company.

I was buying Fruit of the Loom underwear, just what I had been looking for. When the cashier got to them they didn’t ring up in the register. She took them from me, didn’t call department or anything. Said, "I cannot sell these to you, there must be a recall or something." ON UNDERWEAR? Love to hear that one. She only conferred why I hate that place and try not to go there. Came home and ordered and received from AMAZON. She had no desire to help me.

I spotted a four foot "rose gold" tinsel tree for $12.00 in the Garden Center and was told all the trees were boxed and stored inside. I couldn't find the boxed tree, so I came home and ordered it online for pickup at our store. One day and a half later, I was notified my order was canceled as there were no more T-27 trees anywhere in the Walmart Distribution network. Drove back to the store and took the floor model to checkout and bought it. Not one employee with whom I interacted seemed to care one way or the other. On the other hand, I completely understand their apathy; who can blame them? Walmart treats its associates like disposable trash and make senior employees work on holidays. Greed for profit seems to be Walmart's mission, vision and value statement.

Some stores do not have rocks for fish tanks so I had to stop by several different stores to find them, but that store had a large assortment to choose from.

The fish tanks are usually closed and if there is any fish there are very few. Usually low on bag food. And also, hardly ever see anyone working this department.

So, I ordered an LG 65' TV on February 24, 2018 through Walmart.com and received order confirmation that my order was processed and shipped on February 26. The order details show that my order will "Arrives by Mon, Mar 5". Well, today is Friday, March 9, I still have not receive my order yet. Why put the word "Arrive by" if you can't guaranteed it! Every time I called to customer service, the operator would tells me that order is in-transit. Well how longer do I have to wait for my order? It has been four days late. This will be my last time I'm doing any kind of business with Walmart.com or Walmart because their services is horrible.

Every time I walk into the ghetto circus of Walmart my blood pressure goes up. It's so sad the foolish unprofessional so called staff and especially management/supervisors tend to focus all their energy on me each time I visit. Perhaps if they put more energy into following people who are there to steal right under their nose and take a course on how to be professional and helpful to all customers. Then perhaps you would be successful and happy in your life! Wal-Mart poor level of professionalism and mentality is unacceptable and very disturbing.

I ordered a 55-inch TV and 2 wall mounts from Walmart with 2-day shipping. My wall mounts were delivered from UPS and the box was handed to me WIDE OPEN! My 55-inch TV was saying it would be delivered by FedEx. It didn't come on the scheduled date. Walmart website said one thing while FedEx was saying something different. I kept getting the runaround from FedEx as to where my TV was at. I didn't receive my TV until days later. I was thinking that FedEx was attempting to steal my TV by saying, "Well it's here. No I think it's there." And finally saying, "Maybe Walmart didn't send it." I will never order anything from Walmart or use FedEx shipping again.

Alcohol sale refused! I was at Walmart in Wytheville VA. on 3/2/2018, I wanted to purchase 24 pack of beer along with Chips and salsa, the cashier scanned and bagged the chips and salsa, then asked me for my ID, Not problem at all! Then she asked my girlfriend who was with me, for her ID. She didn't have it with her, so the cashier refused to sell the beer to me THE PURCHASER! We asked the cashier what if there where children with us, would they be carded as well? She said, "No, we don't card children!" By the way I'm 52 years old and my girlfriend is 57! She wasn't making the purchase, I was! This makes no sense whatsoever!

Walmart third scam - I purchased a backpack spray via Walmart.com through third party, seller shipped defective products and refused to accept returns. Left review on Walmart but they deleted my review.

Wal-Mart at 1622 S. Academy in Colorado Springs, Colorado is FANTASTIC and FUN to shop at with Exceptional Customer Service and prices so low you can shop for the whole family's dietary needs and/or for a company gathering!!! Their produce is fresh, mouthwatering and fully stocked. The store shelves are full and one can also make special order requests. Walmart has EVERYTHING we need from toiletries, soap, kitchen items, medical over the counter items, make-up, a vast variety of dog food and cat food. And the staff is beyond helpful and friendly!

I usually only buy kitty litter here. It's a lot cheaper than others. But the selection and customer service at the Palatine Walmart is atrocious! Stuff is haphazardly arranged or just ripped opened.

My husband and I have shopped at Walmart for years, sometimes 3 times a week. Haven't had any problems with our shopping experience at Walmart. Some of the cashiers are friendly, so we go to the cashiers that we know and avoid the cashiers that are unfriendly! Walmart has a good selection of mdse. at reasonable prices. I like their holiday assortment of mdse. The best. Over the years we have spent a lot of money buying mdse. from Walmart. I prefer the super Walmarts because of the grocery dept. where we often shop.

Order placed in state for delivery 11 days after placing my order. Even 11 days out they were showing a delivery date but it never got beyond a label sent to UPS many days previously. When I contacted Walmart they wanted me to contact their partner vendor about my order. I told them it was not my job. They attempted to contact the vendor with no luck. I then suggested they needed a new partner and canceled my order. Amazon and eBay have nothing to fear. No competition here for online business.

Wal-Mart Pet Department has no customer service and no order in the merchandise. Prices are good but no variety of merchandise to pick from. Online orders are easier than shopping in store.

Unit pricing is good but always limited cat food inventory of flavors regardless of mfg. No one available to directly engage at the store level. Be prepared for hit or miss when shopping.

Had my vehicle totaled a month ago, recieved a pay-off check, went to Wal-Mart to cash as I always get my checks cashed with no issues and/or hassles, and I got denied! The reasons were idiotic, and I can't go out of state to the bank that issued it. Oh, wait. It was issued by Statefarm. There is nothing stating that I cannot cash my check at Wal-Mart other then I have to pay $6 to have it cashed. What's the issue then. Wal-Mart going broke, or is this poor excuse of a company that cheap. Simply pathetic.

I have recently read a Walmart brochure about Walmart to Walmart money transfers. I decided to use it to send and receive money from clients, friends and relatives. The price or fees are good but the service is far below THE US standards of service... My experiences are as follow: 1. Initially I received 2 transfers. I went to a Walmart nearby and was told that I am only allowed to receive one transfer per day at that store. I drove to another store and was able to get the second transfer. 2. Another time I was sent 2 different transfers. The highest amount was $800.00. I went to a nearby Walmart and received the payment for the lowest amount of $300.00 I was told to call an 800 # regarding the second transfer. No one knew why the store was not allowed to pay the money. I called the number and was told that some stores can pay only up to $700.00. Since mine was $800.00 I needed to find a local store that pay amounts over $700.00.

Walmart had exactly what I was looking for my pets. Found everything easy and in a timely fashion, like the treat, food, and toys for my cats, all conveniently organized in the aisles for pets supplies.

My problem with Walmart is being out of a product you have gone to purchase and then having to go to another store for the item and also, not being able to find an associate for help when needed. Items too high on the shelf and too far back on the shelf to reach and no associate available.

Walmart doesn't have the greatest selection, their prices are really good depending on which Walmart you go to... They vary from store to store.

I wish they had more pets stuff. And I wish they would restock better. I think they do the best they can but our pets need to be treated with love and care.

Walmart employees are a super lot, they do their best to help me find the items I am wanting to buy, if it isn't currently in stock at my location; either they give instructions on how to order online or will enter info in computer setup so it can be in the store for me in no time at all. If I can buy the same brand/flavor of dog/cat food I would be much happier. Overall, I am pleased with their service.

Beef roast are too tough to eat. I have wasted at least 75-100 dollars on them. Most of the time you cannot get the best service because people are just standing around talking! Or you can't find anyone to help you find what you want. Or they don't take you there!

Prices and selection are good enough for a superstore that isn't just a pet store. Pet toys, grooming, health and food supplies are a nice variety with good prices.

Fair assortment of items and price is better than "brand name" pet stores. Customer service in this store is terrible most of the time. You try to find someone and when you do their answer is "I don't know" or "let me find out" and you never see them again.

I do some grocery shopping at Walmart to save money and also try to find clothing, ie, sweats and casual shirts there that fit. I definitely like the prices on most of their items, however, some of the items are very cheaply made, you just have to be wise in your decisions, and they are ALWAYS out of stock of at least one item on my grocery list. They need to keep their shelves stocked better.

Ordered online. Called the following day to find out when I could pick up the order. Operator transferred call to a 'black hole." It rang for more 15 minutes. No one picked up. I called back and the operator never answered the phone. After several minutes the call was automatically disconnected. I call again. After 15 rings I got to operator. I asked to speak to the manager. After another 10 minutes I'm still waiting!!! This is the 12401 Jefferson Ave. Newport News VA store. What great service!!! I guess I cancel the order and find a store that actually wants customers. It is clearly not this store.

Sometimes the items are out of reach on the shelf, the variety is not bad and the prices make it easy to stock up on basics. I liked finding the tiny sized cat litter in silica form. My hidden litter box smelled good and the kitty liked it.

The store was pick over and there was no help to find chat I was looking for. I found a nice young lady in the video department and she help me. Even walk me to the right place and answer all the questions.

It is quite evident that Walmart has jumped on the bandwagon of discrimination. Criminal binocular alert for the purchase of a .98 cent pack of hair treatment. As I walk down the hair product aisle to my surprise, "all" the ** hair products were locked behind a glass case. I immediately felt insulted and felt frowned upon. We all know Walmart is always packed with customers with barely any workers in sight. As an educated ** woman with three degrees I should not have to feel humiliated, nor should I have to hunt down a worker for assistance to purchase a .98 cent product. ** are the biggest consumers... I am not convinced that theft is the reason for such actions. I have shopped at Walmart for many different occasions, and for many years; this one experience has definitely changed my perception of Walmart and has convinced me to take my business elsewhere.

It was like walking in animal town. Any and every type of pet food was there, toys for birds, cats, dog flea collar, beds, balls and bells.

You need to have at least 3 to 4 people working in customer service desk. Discontinue us quality merchandise. Pay more money to your workers. Stop making them work like slaves.

This is a 10 month ordeal trying to get a refund for $22. On April 24, 2017 purchased a 4 CD package called Somewhere in the Stratosphere. Clicked on Walmart and was sent to Movie Mars. A third party merchant. When items delivered played CD and noticed it was blank. Contacted Movie Mars and was instructed to send back CD. Movie Mars never contacted me within 10 months. Finally complained to Walmart. Said only way could get refund was through credit card put on. In the last 10 months have closed down credit card. Was told was sending refund to old credit card company and there was nothing I could do. Even asked for merchandise said was not available even though when ordered it at Walmart said it was available.

I love Walmart and it's my first store of choice because of the value of product especially for my fur babies. Customer services is good and as are the prices.

Great prices & merchandise. I wish they would carry a line of high end women's clothing, & offer better clearance prices like Target. Target does offer more high end merchandise & women's clothing, but Walmart has the best prices overall on everything else!

I went to the Camden, SC Walmart on 2/6/18. I was leaving an appointment in Columbia, SC and was passing thru. I went there to purchase a Straight Talk phone card and a body pillow cover. At the register, the associate scanned the phone card twice, accidentally. When she gave me the total, that's when I realized she scanned the card twice. So, she voided the entry and now the balance was right. Little did I know, when she voided one of the transactions, it deactivated the card completely. When I tried to replenish the minutes on my phone, the automated systems tells me that the service pin number has not been activated. After trying to take this card to my local Walmart because the Camden Walmart is 1 hour away, I was told that I can either try calling Straight Talk or I would have to take it back to the Walmart where the card was purchased. Well, that's an inconvenience to me!

I like being able to shop and compare pricing to others and always find a great deals at Walmart. I have 2 small Shih Tzus and 1 very large Malamute and I find something for both.

Cashier lines too long. Don't like self-checkouts. Store outfitted with Christmas stuff when Thanksgiving not even here yet. Didn't have all I was looking for.

My iPhone lost its ability to use the phone and instant messaging. After checking online with Apple and doing some basic troubleshooting, I was told to call my service provider. I did this on Monday the 12th of Feb. After talking with the tech support representative for quite a while we established that I needed a new SIM card. He informed me that the new SIM card would be FedExed and that I should have it in 2 business days. I was pretty impressed with the speed at which this individual did his work and about how fast the repair part would be in my hot little hands. I have been a Straight Talk user for over 5 years and have never had a problem or issue, even when updating or replacing my phone. Fast, easy and complete. Just the way a consumer would want things to take place. This is my first dealing with the customer service department and I hope my last...

I enjoy going to Wal-Mart. I am disabled and sometimes there are no electric carts. They stay broken or not charged up. Not having to wait has great. The bakery was wonderful too.

I find often they are out of the products I purchase a lot of. They also don't keep that area as clean and organized as I would like to see, for example putting all the dog biscuits in one area, they seem to be spread out all over that dept.

I purchased a winter coats from Walmart's website. When I got it it was too small and I ordered it in my size. When I tried to return it I was told by Walmart I had to contact the vendor by email so I did and all they basically wanted to do is give me a $2 refund and have me keep the thing. I feel this was not fair and there are many out there that feel the same way.

I like shopping at Walmart for my pet needs... They always have a variety of foods, snacks, toys, and other supplies you need. Prices are always the best of any place around... and if I have any questions, someone has always been around to help and answer what I need...

We are new to internet shopping and we use Wal-Mart because little else was available. Wal-Mart has little selection. More a variety for dogs while cats not so much. We are wanting to try a Chewy or some site like that.

That is my favorite store. The workers are very nice. I can find everything I need and it's too nice and clean. That's warmer Kmart. I like it too. Target, I love Target and cold, is my other favorite store too. Is nice and clean and the people are very nice. Everything is, even the bathrooms are clean. I love that.

In general I do not shop at Walmart because their customer service but if I just need dog food this is where I'm going to go because of the prices. If I am needing anything for my pet specialty wise I will either go to Tractor Supply or to PetSmart. Walmart does have a decent selection of pet food and basic pet supplies.

The sales associates could be more helpful and nicer. They have great prices but not service. Some of the items they have are too high for the quantity. It would be better if they looked at the competition.

Well it could have been a lot worst than it was but with boxes and things all out in the floors it is a wonder someone does not get hurt. The aisle are just too small with everyone trying to get down the one aisle. The way things are just throw around by the ungrateful customer makes it hard to find the right thing for yourself or anyone else. Perhaps they should see about hiring new people that wants a job.

First off let me say, I am a Walmart girl! I LOVE Walmart and I shop there for literally all my needs. The prices can't be beat and I can always rely on them having what I need. But when it comes to having to make an online purchase, I almost always run into problems. And I have never had a good experience with their customer service when calling. On this particular occasion, My mom had ordered a video baby monitor to be shipped to my house, when it arrived I realized that they had shipped the wrong monitor. They charged her for the more expensive video one she ordered but sent the much cheaper, non video one instead.

Chat session with Brandon **. He advised my order was stuck in processing and I will not receive my order. Asked for a supervisor and was advised they could not arrange. Decided to call Walmart and their customer service didn't help either. They told me that if they placed my order again I would get it in 10 days. So Walmart messed up my order and I need to pay for their mistake? Makes no sense!!! I requested for a supervisor and he could not accelerate my shipping. Because of this error now we must sleep on an air mattress. HORRIBLE customer service and not willing to fix their error. I would rate 0 stars but not an option!!!

Walmart has fair pricing on most of their pet products but if you need help from an associate you are out of luck. Try finding someone to help you load a 50 pound bag of dog food. I always wound up getting help from a good Samaritan customer. Also, the selection of items used to be much better or more varied than it is now. It's down to the bare basics in the pet department at my local Walmart.

Shopping at Walmart is easy. Products are laid out well. They have different brands to choose from. Easy access to electric chairs for handicap people like me so I do most of my shopping there.

There is not a big variety and the super center just downsized on variety. The fish tank various water treatment bottles have a foil seal. I checked every single bottle on the shelf and every seal was broke. The clearance fish in cups were either dead or sick and in nasty water. There were numerous fishes in the tanks that were dead and several looked as if they had been there for days. When we told an employee they acted like they didn't hear us at all and would respond with "Is there something I can help you with?". And no one knew anything about fish.

After purchasing an electronic item and some grocery items I paid and went to the exit. An employee approached and asked for my receipt, which I gave her. After this disgraceful display she then had the nerve to wish me a 'good day', to which I was compelled to wish her a few expletives. After cooling off I regretted that, but I resent being treated like a criminal after paying good money at a store. This is not Sam's Club or Costco, where you agree to have your cart checked at the door and I'm tired of being treated as guilty by default. I got halfway to my car and turned around and went back to customer service for a full refund. I won't allow your store to treat me this way again because I'm through shopping there.

The Wal-Mart Pet Department is usually easy to get my dog and cat food. The last time I got medicine for my dog and her fleas they were set up in a visible easy to understand way and the medicine works great.

There is literally no customer service there at all. The only thing their employees do is stock. They know absolutely nothing about the store and where products are placed. It is also hard to find some who speaks decent English.

I shop at the Walmart store in Country Club Ill on a regular basis and I buy all my pet food there. I have 5 cats so I have to buy cat food at least twice a month. The 32 cans of Friskies cat food is within my budget. I have to buy at least 4 20 pounds of Cats Paw litter a month and I buy the large bags of dry food also. I glad to have this store because of the prices I can afford. Thank you.

Very helpful clerk, friendly and courteous, good prices. As I am handicapped, I was even asked if I wanted help taking my purchases to the car. OH yes, store was nice and clean and shelves stocked, not like some stores I have visited.

I've got 2 cats and I can't afford the brand names for their food or litter. So Wal-Mart Pet Department needs to make stuff CHEAPER so we can afford to buy for our animals. A lot of us can't spend a lot of money on our animals. And they need to have more stuff for cats, different assorted flavors and also different kinds of kitty litter. Thanks a lot.

Well it's Walmart! Not too much variety on products but the immediate necessities for my precious pets anyway. The price is fair. The customer service terrible but like I said it's Walmart. Can't expect more from employees.

I am writing to you about your store located at 2425 E 2nd street Reno, NV 89502. I like to express my dissatisfaction on your store. I went into the store and purchased items. When I went to the check out counter the lady was really helpful. I have an electronic coupon on my phone from Shopkick that I earned and received the coupon. When I checked out she scanned the coupon and it came up to call a manager. ** was very rude and said that Walmart does not take electronic coupons anymore. I asked when and he could not tell me.

I found them a bit expensive but I liked them so I made the purchase and I received two old bookends with the corners busted in a plastic envelope without protection, now I want to send them back and they said that they would have to deduct a 15% of packing and handling anyway, what a joke!

This store has a ridiculous return policy in relation to other retail stores. Bought a product that was defective out of the box, tried to return it less than two hours after buying it, and was told it cannot be returned because it is opened. Yeah, I don't possess supernatural abilities, so how in the world would I be able to determine it was defective without opening it to see it? That is a ridiculous return policy for a major chain to have, given how many others do NOT operate that way.

Very limited selection, just junk cheap food that is not good food for pets and the price is high. Dog food from what I understand from reading numerous articles on dog food they require more percentage of protein, meat! Not carbohydrates, grains, peas, etc.

Customer service was very rude. The cashier didn't even listening when I asked her for help… very rude, unpleasant. I doubt I go back to the one closer to where I live.

They can be helpful if they want to be but they need to carry a little bit more of some products. Also, have some of the product low for people to reach easy. Or have a ladder on the floor we can get the things we need.

The Johnson City Walmart’s fish selection is sickening and saddening. I regret not taking a picture because the conditions were so unbelievably terrible. First of all, all the 9 tanks were disgusting and looked as if they haven’t been cleaned in months. And all the fish tanks had at least a few fish with ick which if you are uncommon with is very contagious and deadly which means all the fish will have it eventually. I highly recommend not buying these fish. Also they have beta fish in containers as usual and most looked lively however there was one dead and one close to death. Why does Walmart sell fish when they are not a pet store and do not have employees designated to certain sections. I would like to see something done about this ASAP because it breaks my heart and is animal abuse.

I had a slip and fall in the Robertsdale Alabama Walmart. As I was entering into the door, two women were coming out of the same door in my pathway, so I step to the right to move out of the way. I slip in some water (trying to save my back), I fell forward. Immediately my hand began to swell. So I go to the cashier to let her know I injured my hand, and If I could speak with a manager to report the incident. The manager comes up, I explain what happened, then she calls for a guy to come up and take an incident report. So the guy ask if I really want to make an incident report, looking at my swollen hand, I said, “Yes, look at my hand." I told each one of these people, that they may want to clean up the water so no one else would injure themselves. No one picked the water up, NOT ONE OF THESE PEOPLE I SPOKE WITH SAID I'M SORRY YOU HURT YOURSELF.

3.5HP Outboard Motor Boat Engine Updated With Stroke Water Cool - I purchased this product and it arrived promptly. It sat in the box for roughly a month. I used the product a total of three times. During the third use, the propeller and intake components fell off rendering me stranded. I wrote to the company and their response was that they cannot resell the item therefore they cannot issue an exchange/return. Additionally, they said it was out of warranty. In my opinion, this is not a warranty issue. However, it is a defective product issue. This company does not stand behind their work and/or products. Needless to say, I am not pleased with my experience with their customer service and their product.

I purchased two pair of blue jeans using Walmart.com. I used the same information to place this order that I use for other websites, such as Amazon.com. The difference is HUGE. Walmart requires a signature upon delivery, which is outrageous for a couple of pairs of blue jeans. I was lucky to be home at the time of delivery, otherwise I would have had to wait for another deliver attempt, or drive to the FedEx shipping office to pick up the order. I've received orders from other suppliers that were valued at 50 times the amount of this order that did not require a signature. Stop treating me like a criminal! That will be my last online order with Walmart.

I Normally pay cash for most purchases. I happened to be working in a different town and that town didn't have my bank. I don't pay ATM fees so I asked if they accepted check. Yes they do. Great. I don't particularly enjoy shopping and I loathe the rude customers in Walmart so I clear it like enemy territory. I load up my cart and I mean overloaded. I go the self check out and ask if I can pay there with a check. No but I can scan it, have it transferred to another till and pay there be on my way. Great because I have a system for bagging so I get home and everything is in order to be put away. OCD maybe but with a lot of frozen for 4 teenage boys and an hour drive time is critical.

Ordered a workbench and came with broken drawer, took 3 hrs to assemble. Also ordered 3 storage shelves, damaged in shipping and open box. Part was missing. Walmart wanted to ship me out a WHOLE new one and then swap broken and missing pieces, schedule a pickup of new box with parts, etc. Days and hours worth of extra work, vs. just contacting the manufacturer and having the broken and missing pieces shipped. Walmart is the worst. Will never order again.

I would like to share with you my unsatisfactory experience with Walmart.com. I saw an item (a toy) online that was advertised for a price and available at my local Walmart for pickup. When I added the item to my online shopping cart so that I could buy and pick up the item the price changed. I shared this with the Walmart online chat and they could not see what I saw and recommended that I contact Walmart customer service. I did contact Walmart customer service and provided them a screenshot from my computer that reflected the lower price.

Yesterday I stopped at the Walmart in Germantown WI to buy some groceries and personal items. I have a tendency to meander through the store, pick things up, place them in the cart and then put them back after thinking on it. I did this for about 2 hours when I realized I'd spent way too much time there and needed to get home to make dinner. Well, I didn't do a final run through of my cart like I usually do and unfortunately when I checked out at the self-check register I completely forgot to grab the little items that I'd placed in the front of my cart.

Hello to all who read this review. I would like to say that shopping at Wal-Mart use to be a good experience, however the service and products have gone from the experience. This is become a norm. I have been to three locations to look for Just For Men Beard. Not in store. This is only one example in most cases. I now shop at Shoppers Drug Mart or other grocery stores. No product. No sale. One of millions they are loosening. It reminds me of the mistake K-Mart made in the 90s. Now who shops there.

I went into Wal-Mart in Albuquerque, NM located at Wyoming and Academy. As I was checking out my grocery shopping, I had placed a $50 Visa Gift Card on the conveyor belt and requested to check it out first as it was a birthday present for my father, who was coming to meet me. I was informed very rudely by the cashier that "you can't use a Credit Card to pay for any gift cards. It is to be cash or debit card only."

Horrible service sending money Walmart to Walmart. They interrogate you and if they don't feel like sending money they just won't. They told me I didn't answer all the questions correctly. They asked me where I got the money from and what the person I was sending it to was using it for. (It was 1,400) I asked them why is it any of their business and that's when they said they can't send it. SMH. It was for my uncle who doesn't work and has cancer it was money to help him pay some bills. I was so angry. I've never been treated like that my life. In tears angry.

Purchased a 24" tv and wall mount. Wall mount was recommended by Walmart to purchase with tv. Wall mount does not fit tv. Called customer service to complain and let them know that the ad is not correct. 1st person we spoke to told us we had to buy an additional part that was 89.00. Tv was only 99.00. After talking with her we were disconnected. Called back, we made sure the rep had our phone # in case we got disconnected again. After telling him our problem he found a wall mount that would fit tv but it was twice as much as original amount. He said he would give us part for same price and free shipping. And then we got disconnected (or hung up on).

I order a set of lamps from Walmart.com and their Third Party Amazing Buys Inc on January 12. Received a delivery date for January 22 and a fake confirmation tracking number. Have not received lamps and no longer wants them. Have contacted Walmart and they said they would contact them. Have not heard anything from both party. I will never order from Walmart.com again.

Walmart do not have anyone with experience in taking care of fish and that SHOULD NOT be selling fish. Walmart is my store where I buy most everything. I am so sick of going to the pet department and having to see the fish in such terrible conditions. The bettas in their little cups are so abused. The fish in the aquariums are not taken care of. They know nothing about fish so why should they be selling them. It breaks my heart to see the fish in such horrific conditions. I have bought some and have spent a fortune on trying to save them. I can't do it anymore. I wish there was some way to NOT ALLOW Walmart to sell fish. It's just horrific seeing them suffer so much at the hands of employees who know nothing about taking care of fish.

On January 5th the store located at 540 Marks St, Henderson, NV 89014, sold to me a slow cooker pot as new, when we opened it at home resulted that it was not only badly used, but dirty with spots and remains of dirty food. When I come back to the store and talk to the manager (Debbie), she even did not take a look to the dirty product, as if this was very common happening there, she did not even apologize, just returned the money. I complained to the corporate customer service, but I still have not response from the store about why this happened.

Early this morning at 12:30 AM I went to check out at a Scan and Go because the Walmart in King, NC does not have an employee working a register at this time (but that is another story). I had two transactions I needed to do. I had them separated; one purchase on the top of the cart and one purchase on the bottom. I checked out with my items up top. I placed my wallet back in my purse because I do not like to leave my wallet out of my purse if having to walk away from it to get items out of the cart. So after folding my receipt and putting my wallet back in my purse, I was approached from behind with a Walmart employee saying "excuse me, are you going to be doing another transaction to pay for those blinds?" I told her, yes and I told her that she should not say anything until someone goes to walk away with their cart because I had still been standing there. She told me that she has to do that.

After a week passed from my supposed delivery date to store I called. Rep said order was lost and I could cancel and reorder. I said I need item... reship direct to my house to make up for your mistake. Told not possible but she would give me a $3 refund for my trouble... (put that $3 where the sun don't shine). I called back to cancel and get a refund... never to shop Walmart online again. I was told refund not necessary as my charge card was only authorized and not charged cause I did not pick up yet. Well Master charge told me the card was indeed charge about 2 weeks prior. Damn liars. Do yourself a favor and shop elsewhere. And if you think I'm just one irate customer... read the rest of the Walmart horrors first from other people. You have a 75% chance of being ** by Walmart.

I purchased a Shop-Vac at Walmart Deerfield Beach on US1 on January 16th when I opened it I discovered it was previously used dirty and haphazardly shoved into the box. I brought it back for return on January 22nd at which time I was asked why I took so long to open it and basically was accused of using it and trying to bring it back the customer service Representatives name was Venante. Needless to say I was shocked and explained that I work a lot and then my first convenience to use this item to clean my pool. I opened it and discovered that it was used. She called the manager and explain to the manager he claims that he bought it this way but I don't know what took him so long to open it so what am I going to do with him. The Manager said give him his money back. I express my displeasure at being accused of returning a used item and she stated, "I don't know what your problem is you getting your money back."

I've ordered from Walmart.com several times and never noticed that these Marketplace Sellers existed. Until I purchased this item which appeared to be Bratz dolls. But in their 22 word long title, it does state "fashion". Since it's Walmart, I'm ordering with ease because I know they have a good return policy. Well unfortunately for me, it wasn't actually Walmart. Rather, it's with a Marketplace Seller and refunds or returns are not Walmart's responsibility at this point. So once I learned this I contacted the seller, Appletree Technology Inc via e-mail on 12/14/17 and requested an exchange. They responded 6 days later only to say my order had shipped. I then explained that I already have it, but now I want to return. Their reply was that a return process will begin and that I will receive a return label in 3-4 business days. Oh and "they process several orders a day and can assure me they will do their best".

My first order was lost in transit then Walmart sent me the wrong item not once, but twice!!! I ordered a anti- fungal body wash and they sent me tea tree oil foot scrub. They are completely different. I will never order from Walmart again!!!

I purchased two picture frames on 12/31/17. When they arrived, I noticed there wasn't anything in the package to protect the frames from getting damaged during shipment and that one of the frames was badly damaged. I went on walmart.com to request an exchange/replacement. After receiving a return shipping label in my email, I packaged and shipped the damaged frame back to Wal-Mart. According to the tracking information, it was delivered to Wal-Mart on 1/8/18. I contacted Wal-Mart customer service on 1/12/18 to find out why I never received a replacement frame.

In September 2017 we went to Walmart and bought groceries in Winston Salem, NC. The sales associate said that my mother's credit card was declined (she was from out of state). My mother gave cash (over $100). When we got home, we realized the credit card showed it was charged. The associate pocketed the money. Calling the credit card company they said it would "drop off" but it never dropped off. My mother paid via card and cash. We have spoken to 4 managers, someone in accounting, the loss prevention person and sent a letter to the CEO. Everyone says talk to the managers. We have not gotten the money back yet. I will NEVER shop at Walmart again. We have reported to police, Better Business Bureau, Attorney General. We are still waiting.

I ordered tires from Wal-Mart, when I was in the store, very happy with the ones we found and couldn't set up I appointment because it was just hard because I'm a teacher and didn't want to waste time. There was a line... Few days later they called. Said my tires was in. (Yes) Happy. Set a appointment for Saturday... Mind you I'm in Buffalo. The weather is bad in the winter. So the weather was bad so had to rescheduled, they told me that was fine they understand. They send my tires back!!! Mind you I really need them and it is a after 7 day they have to send them back but they are getting them from another Wal-Mart and my appointment was rescheduled.

***Beware*** Wal-Mart only sells tobacco and alcohol product to 'Americans'. They only accept US ID and no foreign passport. Because they are ignorant. I felt very discriminated against when I was turned away from this store because of my nationality.

Order#** placed on 11/21/17 for $187.24. Did not receive the correct item ordered and the item sent was defective. After repeated attempts to work things out with Walmart.com they promised to refund my $ and they did not. Instead they say they did not receive the money from my bank debit card from Opportunities Credit Union. They also claimed to have already refunded the $. They withdrew it from my account and did not refund it and my bank statement proves it.

I'm not surprised to see nothing but negative reviews here, because when something goes wrong, that's when we want to let everyone know (I do this, too)... But try to remember that Wal-Mart is a massive enterprise handling hundreds of thousands (maybe millions) of transactions every single day and once in a while something is going to go wrong.

I placed an order with Walmart.com. Not only did 4 items come in 4 different boxes but the last box came in mid-January and the shipping department used unused Walmart CHRISTMAS gift cards as the packing material! Walmart made more than $450B in 2017. They can't dispose of their trash themselves -- seriously, who at the shipping department thought sending this trash to the customer was a good idea?

So, I went to Walmart, yesterday. I wanted to buy baseball sleeves for a binder. The cost for the cheapest pack of sleeves was $4.98. However, right beside this were Pokemon binders with sleeves, priced at $2.97. What a deal. I grab the binder and go to check out. But, it rang up as $19.98. The cashier says that she had to do price checks on those twice this week, already, and the 19 dollar price is correct. I told her I would need to exchange it for the 5 dollar sleeves.

I ordered a new Samsung Sky Pro Prepaid Smartphone right after Christmas, and a $50 Walmart gift card was promised with purchase. Once I received the phone I asked about the gift card. I was asked if I had proof of a promotion, to which I replied "no" (it was on the website). Since I can't prove it, they won't honor it. I even told them to look at the others who reviewed the phone on their website, since three others had also complained about the lack of response from Walmart regarding the gift card. I wish I had read that before I bought the phone, I would have saved a lot of headaches. I am packing the phone for a return, and will do all my online shopping with Amazon. At least they're honest.

This is my first and last time ordering from Walmart.ca! I haven't seen such horrible service! I ordered an instant pot from their website. (It was in stock at the time.) Got a confirmation email, order went through. Suggested delivery was 5 business days later. On the fifth business day, I get an email saying Walmart.ca has cancelled my order!! No apologies, compensation, just the audacity to say, that thankfully they won't be charging me for a product I'd never receive... Well thank you Walmart! Waste of time! I'll know what to say when anyone asks about ordering from Walmart.ca.

I had no idea that they had third party sellers on their online webstore (Walmart Online). You cannot take back anything to a Walmart store. The return policies for third parties very and there are lots of dishonest sellers on their website. Walmart lets you deal with the third party sellers and rarely steps in to help with issues. I hate that they allow third party sellers on their OWN store yet don't accept returns at their store. It is very confusing.

Don't expect customer care to actually help you when you need it. I cancelled a grocery pickup order and they have held the charge for over 6 days! This is just ridiculous. When I called them, they said they did a quick release of the hold but advised that it could still take 24-48 business hours. If you cancel an order with grocery pickup, don't expect to see your money anytime soon!!!

I ordered a bed for a present for my boyfriend who was in need of a bed. The price was right for the bed that I had researched reviews and found the proper foundation for. The bed never came the day after Christmas like they said it would. I waited then they said it would come the next day. So I waited then I called since it was not there. The man on the phone who was with heavy Indian accent says, "You're going to have to cancel it and reorder it." So I did and then I called to speak with a manager to find out what to do.

Horrible customer service. I purchased something over 2 weeks prior to Christmas via Walmart to ship to store for pickup. Advertising said anything ordered by particular date would be in store by Christmas. It wasn’t. Once I hit submit the date changed to 26th and email said due in store by Dec 28th. It wasn’t. Went to store on 28th thinking they just didn’t update records because it showed it was in my same city since 23rd. Nope. Was told their freight company had it in a crate in their warehouse in destination city but due to holidays it wouldn’t be delivered until Jan 2nd because “it wasn’t a priority.” It wasn’t. I kept contacting customer service where I was told just to wait longer. Or heck, they could refund me. No I want the item and at the sale price which was almost half off.

I took my car for an oil change at Wal-Mart on Winchester Rd. I waited about 2 hours. About 1 month later, I had to put my car in the shop and was told my oil was extremely black. I paid Wal-Mart for a full synthetic oil change. They charged me and did not change the oil. I am so frustrated with mechanics who take advantage of women! Shame on you Wal-Mart!

I can honestly say I have had the worst (by far) customer experience of my entire life with Walmart.com. So much, that I feel compelled to share it with as many people as I can. If you don’t have the patience to read the whole story below, bottom line is: I’ll never do business with them again and recommend that you do the same. I purchased a digital movie on Walmart.com on Jan. 1st in the evening. Given that it was a digital movie that would be delivered by email, I expected to receive it pretty quickly. As I had not yet received it 24 hr later (nor had I received an order confirmation email), I contacted Walmart’s chat support. I was told they could not help me with that service (digital content) but another team would contact me within 24 hr. They did not.

I have bought Boston Butt twice from Walmart and both times it had a butt smell and a weird taste. The date was good and it comes in prepackaged. Something isn't right about the meat (at least the pork).

WalMart offers decent dollar value but nothing in terms of customer service of expertise. Provided you are an educated consumer WalMart offers several name brand items at a reduced cost to the larger pet specialty stores. However, the staff is not knowledgeable if and when you can find a person to actually help. When I decided to purchase a new puppy I went to PetSmart. Priced all the items I would need and then went to WalMart to do a comparison and by far I saved myself a good 25% if not more on certain items.

Okay, I am beyond appalled and I am calling out Walmart Clayton - Hoke Rd. If you are going to carry fish (and you really should NOT since nobody ever takes care of them), do you find this acceptable??? Not enough water and what is in there is filthy!!! This poor guy is now in my aquarium, hopefully he has a chance. No living thing should be neglected, not even a betta fish. Shame on you, Walmart. Very disappointing.

Had to wait a long time for someone to help us. We were not informed of the care the pet needed. Very disappointed. Felt the salesperson was uninformed.

I will never shop Walmart.com again! I order my wife a new tablet for Christmas and what I got was a tablet in a box with the wrong charger, no documentation and no original packaging. I went through their painful return process and requested another and got exactly what I got the first time. I was so upset and disappointed. I again went through the return process and was told that they would schedule a FEDEX pickup. This has not happened. Today I got an email stating that they haven’t received the return yet and that they will not refund my money until they get it by a certain date which is 3 days from now. This was the absolute worst online experience that I have had and will never shop Walmart.com again and will find it difficult to shop Walmart at all!

They don't restock pet supplies, every time I go there, the same items not on the shelf. Some items not marked and their scanner machine wasn't working. I would prefer to go to PetSmart.

I have 2 dogs and a cat and Walmart is so close to where I live. The prices and quality of the pet food are really reasonable. Also, the people that work there are kind and very helpful.

I walk into WalMart near my hometown (Raceland, La). I walked by a bunch of Mardi Gras junk and went to "Automotive" to buy a gallon of no-freeze windshield wiper cleaning fluid. NONE! They were sold out! Don't they know when it is winter time what they should have more of in stock? NO. Why are you people so ** S-T-U-P-I-D? Also, a bunch of registers, but only ONE was open? I have seen people getting so pissed off about the cash registers, they went down the nearest aisle, filled up their basket. Push it to a closed cash register, LEAVE it there and walk out! I certainly cannot blame them! Again, "Why are you people so ** S-T-U-P-I-D?

Wal-Mart has poor selection of foods, poor quality pet toys and grooming and poorly organized displays. They have outdated products and prices higher than PetSmart or Pet Supplies Plus. Employees rude too.

I feed 13 cats or more twice daily. They are not all mine but deserve to eat well. I can feed them all with a good brand for less by going to WalMart as they always have a great variety of cat food, priced less than any other store I shop. That is my one stop store, saving me time and money.

I purchased a television on Walmart.com during a great sale. The item I received was a completely different brand and didn't even have comparable features (Smart TV, HDTV). I then started the process of returning the Item via my online account. It indicated I could take it to the nearest store for the quickest resolution. We packed up the TV and went into the local Walmart customer service. After standing in line, I asked the lady if I could just exchange it for the actual TV I was supposed to have received. She said sure and told us to leave the incorrect TV there and go back to electronics to see if they had the correct one in stock.

On Walmart.com it said I wasn't charged for a bracelet but a text from my card provider said otherwise. When calling them they tried to talk as if I was an idiot saying I wasn't charged for it. I tried to tell them NetSpend could call and verify it was true but they didn't give me $10 back. Very money hungry and I'm single mother studying. I need it right now.

I received a one-place setting of flatware that I had thought was for four people. I have been trying to return it since the day it arrived. NO ONE wants to take responsibility for it - not Walmart, not the vendor (some shady business named MODAMAD). I have tried to talk to Walmart 5 times, they keep referring me to the vendor. Well, the vendor link on their product page DOESN'T WORK. Finally, Walmart contacted them on my behalf and as soon as they heard I wanted a refund, they dropped off the face of the Earth. How can companies like Walmart refuse to stand behind the items that they allow to be sold on their websites???

They don't carry that many dog toys and don't have enough healthy dog food like bones and treats. It smell bad and the prices are not that great for what they have.

Never anyone around to help you find something and also very limited inventory. Not enough products made in the USA. I don't like to give my dogs things made in other countries.

Purchased the 3 year extended warranty on a Eureka vacuum. When filing a claim for a broken part of the vacuum I'm told that the manufacturer's warranty will have to cover it. The manufacturer's warranty is 3 years. The warranty from the manufacturer does not cover it because it was damaged so the cord retractor stopped working. So because of a bad design or product I can't get it fixed or replaced. Most irritating, and should be illegal part of all this, is Wal-Mart sold a warranty that they themselves will never take responsibility for because the manufacturer's warranty covers the same amount of time.

When my older brother who is 23 and I went to the store to get groceries for our parents the cashier wouldn't let him purchase beer because I was there. This is pathetic, if I were his child would they have let him? Then my other older brother (age 22) went and they said that because his brothers were in recently and I was underage they wouldn't sell to him either.

I am on a fixed income. Did online research for a Oster x large capacity countertop convection oven. Amazon.com offered said product for 79.00. Wal-Mart offered identical product for 89.00. According to Wal-Mart's price match policy online it states they will price match as long as item is in stock in store and the website was last updated Dec 19, 2017.

WalMart has very good prices on basic Cat and Dog Food. They do not have the variety of more expensive and natural animal products as the name brand stores but offer enough of a variety for everyday use.

The price for pet goods is competitive, but the quantity and variety of pet foods, and pet products are very limited. For instance, I could only find one brand of litter liners in my local Walmart department store.

After purchasing a Christmas tree in 2015 with a 5 year extended warranty, I put up the tree the following year, 2016, only to discover none of the lights worked. This is a 12-foot artificial tree and very heavy. I called the warranty company and they said they could not help me unless I send them the tree on my dime. That would have cost more than the tree itself. So I gave up.

Ol' Roy dog treats, multi-flavor biscuits, 15lb box. Purchased at Walmart on Dec. 2, 2017. Upon getting close to the bottom of the box I found multiple (about 8) biscuits adhered together by what appears to be the expanding spray stuff you use to fill in holes! See attached picture.

If you go to Walmart Neighborhood Market, they are much smaller than Walmart Supercenter and therefore they have a much smaller variety of products. I shop there most often but if I need some specific I will go to the Supercenter to get it.

I Live in a rural area in CA. The closest pet store is about 30 miles. Without Walmart I don't know what I do. Sure we have a local feed store but there isn't any selection and the dogs won't eat the food. The only other choice is Petco and who can afford that with 16 mouths to feed.

I own a pair of L gym gloves. I ordered another pair in L/XL size from Walmart.com. The gloves I received were tiny despite being labelled L/XL. I understand Walmart's business model is based on selling substandard, fake, or damaged products at cheap prices. However, selling small size gloves as L/XL makes the product completely useless for me. Walmart return policy aims to make it as difficult as possible for me to get a full refund.

I really love Super Walmart's Pet department because I can always find all pet products that I need. It has many brands and quality is always there. I have only experienced a problem in getting help from an employee... could not find anyone when I needed them.

I placed an order on Walmart.com for some perfume on December 16th and received an email that indicated an estimated arrival time of December 21 to the store nearby me. After not receiving a confirmation email from Walmart letting me know that my product was ready for pick up, I decided to visit the local Walmart in Camillus, NY on December 23. They were nice enough to let me know that my product was in transit. They couldn't tell me anything more but suggested I contact Walmart.com who could give me the tracking number. Why Walmart.com didn't send me, the customer the tracking number from UPS is beyond me. I also don't understand why the local Walmart wasn't able to give me the same information that Walmart.com had which resulted in me having to contact Walmart.com.

Wal_mart has a fair amount of choices and products but not nearly enough. When looking for a particular brand or quality, the selections are limited. And the prices are not usually competitive.

So I ordered a photo canvas online for my boyfriend for Christmas. I ordered a couple days before Christmas and the website said that my order would be ready in a day so I was like, "Awesome. That was fast and easy!" I get the email confirmation that my order was ready the very next morning at around 10:30 am and I go to the Walmart (they sent me to one 35 mins away even though theres one 5 mins away from me but whatever. I'm in a good mood. It's Christmas!). I walk in. I ask them. They're like, "Nah sorry. The email sends when it SHOULD be ready. Not when it actually is. We can't do anything about it."

DO NOT BUY FROM WALMART.COM. Not all items walmart.com sells are from Walmart, rather they are from what they call ‘Marketplace’. These items are not refundable at Walmart stores. You will have to go through the hassle of contacting the manufacturer and returning any items directly to them at your expense, plus a 20% restocking fee! Walmart does not advise you of this when you place the order, and remove themselves of any responsibility if you have to return the purchases!!!

I used Walmart website photo services to order 6 custom calendars on Dec 15 2017. The website offered a few choices for delivery, I choose to have them delivered for free to my home rather than drive the 25 miles to the nearest store. The website claimed "2 day shipping" and I was supposed to receive them on Dec 21. My receipt confirmed the date. On Dec 22, I used the Chat function of the website to attempt to inquire about the status of my order, After being disconnected twice, waiting for over 20 minutes each time to get a response, and the website claiming less than a 5 minute wait, I was finally connected.

I ordered a Christmas present for my aunt. I ordered it December 18. I paid $2.99 extra to have it "guaranteed delivered by December 21st". I go to check status, says it'll be delivered Dec 26!! I contact Walmart which is huge pain, you have to "chat" with someone not well-versed in English. They give me an attitude and say, "It's the third-party vendor's problem, contact them." I did! They said they don't even OFFER expedited shipping! So obviously, Walmart is the one who screwed me over by promising expedited delivery for a fee! I try explaining this to another representative via chat. He promises me someone will look into this and email me within one business day. Guess what? One business day later, no reply. So I have my fiancé call them, because he's better on the phone. All they say is it will be delivered Dec 26. No explanation for why it was promised Dec 21 or why it wasn't delivered then.

This store is convenient. It has what I need and the people are very helpful. I have even been able to order things with them and send the items to friends and family with no hassle. They are also willing to go the extra mile to make me and my pet happy!

The selection is very limited especially for farm animals. This is bad in a rural area where customers may not have the means to drive up to 60 miles to another town.

I went Christmas shopping today for my grandchildren and went to pay for it and the cashier said my card was being denied. There is no reason for this as I made sure there was enough money on it before shopping. The total cost was $400. And a little change. Now that may not seem like a lot but it's all I had enough to get for 7 granddaughters. Anyhow the cashier said let's try it again and it was denied again. So I stepped aside to call about my account and it said I only had $74. In my account. This is not possible because before when I checked there was over $1000.

I purchased a faulty DVD while on vacation at a Walmart store in Las Vegas on October 27th 2017. When I returned home I contacted Walmart many times about the faulty disc and have had no satisfactory response. They have asked me so many stupid questions. What size is the product? What do I use the product for? Ring the store? Can they not read that I live 6000 miles away? What a useless firm.

Need more help to help more people find the things we need. The prices are ok but need more brands and more things like collars for small puppies.

I have always been able to pick up what I need. They usually have a great selection of items to pick from and almost always have what I want. The prices are always reasonable too.

So in March this year, I purchased a television from Walmart, at the point of purchase I was introduced to a 3 year service plan warranty. Was explained that the service plan will cover my Tv for 3 years. If anything happened to the television, it will be repaired or replaced. I said why not, since I have young kids in my household anything is bound to happen, so gladly I included the service plan to my purchase. I was convinced that my television was covered, with that in mind I did not bother to read the fine print on the packet I was given. 9 months down the road accidentally the kids cracked the screen, I called the service plan customer care, to my dismay I was informed the warranty only covers electrical surge and electronic failure, quote and quote the warranty do not cover physical damage.

I am always able to get the brand of dog food I use and other dog treats. They have ample supply on display and easy to reach. Also, prices are usually lower.

Products should not look like month old bread, merchandise looking flat like crap and things looking like old blanket disarray, not a good sign that I want to spend my money.

Walmart has a wide variety of foods. They have the average and below average food of what I would think of giving my pet (child). I usually buy the more expensive food in refrigerator. They help me spend for my budget for both animals (4) and human 3 within my budget. I prepare my babies one half human food. They are over 10 year plus. One cat is 16 and very healthy. Sales and coupons really help me keep everyone healthy and well on a limited budget.

Walmart always carry different brands of dog food and other items for my fur babies. Don't have it in the store? You can always order online for a much lesser price than pet stores.

My son wanted Santa to bring him a kayak for Christmas. I searched online for the best price. Walmart had it. They had all the accessories to go with it as well. So on November 7 our 2 kayaks they were going to be delivered. December 12th for store pick up Highway 50 on potatoes. I can't even tell you how many times I've called customer service. I have dealt with walmart.com, nobody can tell me why my kayaks have not came in so now December twentieth walmart holds my child's Christmas in their hands, and nobody cares. As a matter of fact I can't even get the potato store to answer their phone.

Ordered a hockey table. It came, was broken so called right away. Not Walmart fault it was. Token but the company that sold it. Walmart sent me another one. Great. But I call weekly to try and get the old one picked up. It's very heavy and Walmart hires out a company to bring it and so I'd hope pick it up. Month later it's still here. Sick of calling in hopes to get them to do something! Not even sure where to go from here. Sell it?

Had a nightmare at Walmart money store. A business friend at Salt Lake City Walmart sent funds to me via Walmart to Walmart and he emailed me the receipt. I went to pick up the funds, produced ID and noticed the person at Salt Lake City who keyed in the order did a typo, should have placed an L in my name but placed an I. I was at the Walmart store in Mililani Hawaii and asked for their help at the money store and spoke to their manager. I produced all docs to support the funds were to go to me and they refuse to help, they said needs to be fixed at Salt Lake City.

Rude customer service rep. I went in and bought a 2 pack leggings. Got them home and it was only 1 pair not 2. I called to tell them and the lady said I should have seen it before I left the store so I have to drive 15 minutes again to fix the problem which means I’m going to be late for a important meeting that I bought them for.

Bought something for $22.60 with receipt. Went to get refund and they refunded only $21. I even asked if it is correct and the csm said yes. I prob still have the receipt. I know it's only $1.60 but it not the first time they provided bad service.

I'm completely annoyed with this product, cheap Mainstay 3 wick candle, can only get one wick to burn, briefly and goes out, people work hard for their money. Very frustrated. A simple candle doesn't function. Done with Walmart.

I went into the store to make a Christmas purchase. The sales associate and csm was very helpful and nice. I didn't want my kids to see the purchase so I had my older child take the younger one into tune clothing section to pick out clothing that I also was going to purchase. 2 female associates working that department snatched the clothing out of my kids hands and scolded them. My children immediately came to tell me what happened I reported it to the csm that helped me and she called the assistant manager over named John. He was rude, nasty and very disrespectful in front in my children as they were describing the associates and telling him what happened. I will be contacting corporate for some of the things that he inappropriately said as well. I asked for a refund in which he acted as if he didn't want to process.

We ordered a futon bed with bunk over it. The 1st one that was sent was lost in shipping. After over a month of waiting, we got our bed. The box was in very bad shape, holes in it & the bed was damage. Even a few parts were missing. When we called they said if we return it they will gives us a refund or they would give us a $10 gift card. We needed the bed for our company. Needless to say, we will not be ordering from Walmart again.

I tracked my order and the site said that it was delivered, yesterday. Nothing was delivered!! This is the second Walmart order that disappeared; the other NON- delivery was a few months ago. NO MORE ORDERS FOR DELIVERY.

The 1 Hour Photo Center of Walmart Superstore located at 13425 Community Road Poway, CA 92064 is the rudest and most inefficient 1 hour photo center I've ever used. I placed a custom Christmas cards order online with walmart.com 12/11/17. Received an email to confirm order and another email next day notifying order is ready to pick up. Also received two cell phone texts afterwards from Walmart to remind me of the pick up. I went to the photo center 12/13/17, the staff at the Poway Walmart photo center became impatient after he fumbled through all the drawers for almost 40 minutes and couldn't locate my order. He grumbled and proclaimed the order either didn't go through or still stuck in the "order queue" because they're out of printing paper since yesterday.

I went to Walmart looking for a harness or collar. The Walmart brands are not that sturdy for large dogs but they have lots to choose from and I was very pleased.

WORST EXPERIENCE EVER AND I WILL MAKE SURE I NEVER SPEND ANOTHER PENNY IN THIS STORE!!! Please explain to me how a store can lose such a huge item in online delivery! We ordered a go kart on 11-27-17 online to be picked up at the store on 11-29-17 for a birthday gift 12-5-17 SO IT'S NOT A CHRISTMAS GIFT!! The birthday has come and gone and still no go kart so when I call every day I get the same ** excuse that it's in transit or it was lost and reordered twice but still it's lost in transit! So I see another location has the same unit we ordered but they won't call the store to do a transfer for the item that's sitting there! I have been told, "Well you can purchase another one while you wait for your refund!" You got to-be kidding me...

I ordered a set of fitness tracker bands - and paid for them - and they were delivered to a strange address across the country instead of me, via UPS. Walmart.com and its retailer "Lifehealthy usa inc" REFUSED to refund the money paid for an item never received, nor re-ship it to the correct address. When the customer service associate told me I was out of luck, I told her I would not order from Walmart.com again and she said she would feel the same way if she was in my shoes. Wow. Way to go, Walmart. From other reviewers (and Walmart's own employees) it sounds like this is a common problem. Pretty crappy to steal from your customers, Walmart. I'll bet that really adds up for you over time and millions of rip offs.

Wal-Mart has prices that are a little lower than other stores, but the selection is very limited. Their selection of goods can meet most of the pet owner's needs, but if you want specialized things (pet clothes, toys, gourmet treats) you will need to look elsewhere.

Walmart could carry some of the better pet foods, more choices! Dept. is often in disarray and hard to find some things. Prices are good on what products they do carry.

I ordered for my mother a blanket on Walmart.com. It says it will take a week, and I call the store. "No it'll be about 2." I can't track it, THEY can't track it either. I HAVE TO LEAVE SOON! My mother won't be able to get her gift because Walmart's "TRACK YOUR ORDER BUTTON" means crap!

Nov. 27th 2017 I made a purchase through Walmart.com. The vendor (Rosemart Inc) took the money and they sent (a) item to a wrong address in Florida - I live in Ca. I sent a notice to Rosemart Inc about the wrong address and they tried to acknowledge the mistake and refund the money within 3 to 5 days - which has not happened. After reviewing this website it sure looks like this is a very common scam originating in China. I will not buy anything from Walmart.com ever again. After getting ripped off like this - 3 hundred bucks down the drain. Walmart.com is a scam and Walmart is not doing anything about and lets it continue on with no resolution.

I placed a gift card order on 11/23 through Walmart.com. And I never received it. I called Walmart 3 times, they kept saying that they delivered it on11/29. And they refused to deactivate the gift card. I have to either bare the loss or dispute through credit card company. The thing is my husband happened to be home for the entire day on 11/29. And no FedEx carrier came in. It is kind of serious integrity problem from this walmart.com. And also it is very bad service from walmart.com. Why they can't simply help to deactivate the giftcard when I called in 1st time to prevent the loss.

Ordered new tires and was told they would be in in a week to 10 Days. Took 3 weeks! Ordered a power wheels car for grandchild on Nov 27th. Was told it would be here right around Dec 5th. Here it is the 8th and no idea where it is at. It is so frustrating because had I known it would take this long I would have ordered from another business. The problem is they can't even track their own shipments so you are at their mercy. I should have learned my lesson with the tires. I will never order from them online again if I need something by a certain date. I'm sticking with Amazon. They are hands down way better than the joke of a shipping dept that Walmart has.

Ordered from Walmart.com. My order was late in arriving so I was given a 5.00 promo code for my inconvenience. Come to find out it is useless unless I buy something more than 5.00. I could not use the promo code unless I put in another form of payment with it. Found out why my item I ordered was late when I received it because it came from China. Overpriced China products I could get cheaper buying directly from China and waited just as long.

I usually buy all my pet food at Walmart and occasionally a pet bed. I've been satisfied with the quality of everything I buy, taking pricing into consideration. The staff help in Walmart and tries hard to assist with any questions. But if I need collars or harnesses, or specialty foods, I shop elsewhere.

I purchased a hoverboard on Walmart.com on Thanksgiving. It was a very busy day but I wanted to take advantage of the early Black Friday deals. I did not realize when I took advantage of the deal for the hoverboard that I was purchasing through a third party on Walmart’s website. The hoverboard did not arrive in 2 days as stated when I ordered but no big deal. I didn’t need it till Christmas. I kept doing the online tracking only to find out that my ordered was delivered in a mailbox to a completely different state. Kind of odd it was delivered in a mailbox being it was a hoverboard.

I have had the worst experience shopping through Walmart online. Three of my packages were lost. I ordered a game called Horizon: Zero Dawn, a makeup set, and a VR headset and when I called to report it lost, I was given the number to the 3rd party to call myself for two of my missing packages. For the third missing package I was told to contact FedEx for reimbursement. I call FedEx and they claim it has a signature. A signature that doesn't even belong to me. They don't even make themselves responsible. Here I am giving away free money to a company that doesn't provide good customer service. I refuse to order online from Wal-Mart or shop in any Wal-Mart store. I am upset because I trusted Walmart by paying for my items and when I call Walmart for help the customer service is horrible.

Department, locally, is usually pretty messy. Selection is mediocre, but cheap good products are available. Not ever any customer service in this department with any product knowledge and not a huge cat supply, but larger dog supply. Exotic or non fluffy animal selection is almost nil.

I have shopped Wal-Mart pet section for years. And I have never had a problem getting anything I needed. Sometimes I ask them to order a certain food for my cat, and next week it's usually there. The employees are helpful and willing to take the extra step to make me happy.

I've purchased AMD CPU for my computer. Seller claims it was shipped and delivered. I did not receive the item but since it was shipped uninsured I cannot even file a claim with USPS to get money back. Walmart points the finger at reseller. Reseller tells me to file the police report. I cannot even describe the shipped package neither to USPS nor police to start the claim since I never got it. Don't risk it. Buy from someone who cares about the customers.