Wal-Mart Reviews

So I bought one of those big lol surprise balls ahead for my daughter for Christmas. I happened to find one on clearance marked down to $49, since it was a better deal than the original $70 price tag I grabbed one for a friend as well. I had them print out gift receipts just in case, I was happy I did at first because during the return timeframe my daughter became obsessed with the new bigger lol surprise ball. I sent my husband to return the one I bought for $49 + tax and told him to just put the money toward the newer pricier one.

I placed an order online. Received confirmation that the items arrived at the store for pick up. When I arrived to pick up my items I was informed only one item was there. I provided confirmation that all items are signed for by the store representative I was informed I should come back in a couple of days. No effort or assurance that my issue will even be escalated for further assistance. This order is fully paid for and now I need to make calls and who knows if I will even receive the items I ordered a week ago.

Some Wal-Marts have very pleasant and customer service oriented employees. While others have employees you can tell are just there for a paycheck. So in my experience, it all depends which store you go to. Having to go to multiple stores to get certain items, because all Wal-Marts do not carry the same items, makes it inconvenient. It would also be a big help if all Wal-Marts were set up the same.

I purchased three (3) green peppers from the produce department. The price sticker was .78 per pepper. When I looked at my receipt I was charged .84 per pepper. It is only .06 cents per pepper or a total of .18 cents. Immaterial, however I was overcharged the prior week for peppers and felt annoyed that the price tag was not changed to reflect the actual charge, so I went to customer service to explain the issue. The customer service clerk understood but was going to give me a refund because she said that was the right thing to do.

I placed an order online 2 weeks before Christmas to give myself enough time to wrap my gifts. The order shows up and the entire order is missing. They sent 2 items which I didn't even order. Called up customer service. What a nightmare that was. No solution to my problem. Had to repeat myself over and over again. Telling me they delivered my items to the wrong address. How is that possible when I did receive an order that wasn't mine? Not to mention the packaging slips in the incorrect order was the stuff I ordered, the customer service rep wants to offer me $10.00 for the inconvenience caused. That's not even close to the stress it's causing me. Now I have to wait for my refund then go shopping at Toys R Us. THANKS, WALMART BUT NEVER AGAIN!!! I will make sure none of my family or friends shops with Walmart ever again.

Walmart is in a class by itself. They do not seem selective about the employees they hire. Many have no concept of customer service. Most times when shopping I find I can find an item I'm looking for at a cheaper cost. But with that cost reduction I find the quality is just not what other stores offer at a similar price or moderate increase. And these "greeters" have just got to go. I refuse to share my receipt with anybody upon exiting any store.

Ordered 2 food processors in a 60 day period. These were ordered through the grocery pick up app. Both processors either never worked out of the box or stopped working in less than 30 days. Called customer care line because that's what the employee from the pickup dept stated to do. Called customer care, they said neither item could be refunded because they had to be returned back to the store for a refund. Took the items back, the CS dept could not look up my order with the order numbers provided in my email when the items were picked up and paid for, not found using an email address or my phone number. All if these items were listed as paid for on the email with my receipt. It sounds like technology is behind when it comes to online pickup orders and the store inability to look up your items you actually received from that store.

Wal-mart offers work for older Americans. They may buy their stuff from China, but so do a lot of other places. You do have to watch what you buy from them as sometimes you can do better at another Store. We are limited to a Wal-mart and a Target where we live. I do like to shop at Target as well. We have a BBBY also.

Shopping at Walmart is a chore, one of the reasons that I buy my medicine there but almost nothing else. There was a time even two years ago when I bought almost everything there, but their miserable customer service, their lack of sales help on the floor, and the three registers that they can keep open made me discover Kroger for my groceries and my local farm store for my pet supplies. If I lived closer to a large city, I wouldn't use Walmart for anything.

I ordered something on Cyber Monday and it was a bundle and came with a gift card as an extra add item. They cancelled my order. When I called to find out why it took two hours to get nowhere. The system kicked my order out. I spend lots of money at no less than 10 other retailers and every other item I ordered I received. Now they will not honor the price from that day (about $50 on a $300 item) or honor the extra gift card (a $35 value). When I received the email from them there was no reason given but a link to their website.

Ordered online and did not receive items as promised. FedEx only had a shipping label from Walmart with no package. Walmart showed items shipped and collected payment. When I called Walmart customer service they noticed the items were never given to FedEx to send. The customer service agent blamed FedEx, and stated she doesn't have an answer for me as to "why it happened," and had the nerve to say "that's why I never do online shopping." What a way to support her company's mission to be competitive in online shopping.

I placed an order with Walmart last August. When the order wasn’t delivered in the 2 day shipping I returned the order online and was told to take the items to my local Walmart store. They gave me no receipt because it was already returned online, they would ship the items back. Now Walmart is saying that they didn’t receive the items back, no record of items that I returned to the store. They claim they sent an email telling me this and I was responsible for the entire amount of order. I never got an email about this and now my credit card is still charging me and Walmart doesn’t believe I took the packages to the store. I didn’t even open the packages, wrote return to sender on them and left them with the customer service desk at the store.

Walmart.com is the worse company I have dealt with in DECADES. I ordered an iPad on Black Friday, Nov 23, which the website said I could pick up in store that day. After I placed/paid for the order I got a message saying it would take two days to process. Later that day later I got a message telling me the order was canceled. The following morning I get a message saying the order was delayed, and not yet ready for pickup [not canceled]. The following day I check online and it says the order was canceled. At this point my son crying because he had been excitedly awaiting his iPad.

Placed an order for a TV and a Roku on Thanksgiving day. It took me hours on the phone and their online chat and it looks like I will be getting my TV after 2 weeks. Had to go back to their online chat today (when my Roku was set to arrive) just to be told that it was lost. Done with Walmart for good. Amazon or Target from now on.

At this point, I'm at a complete loss about my entire experience ordering from Walmart.com on Black Friday. Since I placed an order for a PS4 Spiderman bundle on Thanksgiving Day, I have spoke with managers at the store, spoke with a supervisor at the Corporate Customer Center, and even tried emailing them after they apparently lost my order.

Omg words cannot describe how utterly disappointed disgusted and furious at a simple purchase of a PS4. You don't care about my feedback. This I know but I'm giving it anyway. You lied and we're completely clueless as to the status of my order. And now my son knows that Santa is a corporate ** from Walmart. Words cannot describe my disgust in how you handled a simple tracking of a product an expensive product and the ordeal in finding out the truth that it was neither delivered nor shipped on the dates you emailed me about. Shame on you.

My sister and I went to the 103rd St Wal-Mart Jacksonville and we were looking to exchange some Christmas lights that were supposed to be white according to the box and they were multi colored. They would not exchange because they said it was bought at another Wal-Mart and they didn't carry the same ones so we went back and looked and they do have the same ones so we asked to speak to another manager and she implies we are stealing so I took the box we already paid for and smashed them on the customer service desk and then I removed the rest from the box and smashed those too and then threw them off the desk and then gave them the most derogatory words that one can say. I did feel better since the lights were only 12 bucks.

I placed a large order on Walmart.com on Black Friday. I received all of my items slowly. My last item seems to have been lost. I spent hours trying to fix this problem. I finally was able to reorder it and get the original price. I was very happy until the next day when my order was canceled. I called and tried to fix the problem again. This time no satisfaction. I was told they would give me a $30 adjustment to another Instant Pot. Only their prices of any in stock were way overpriced. I canceled my order to get my refunded money. I reordered at a better price at another company. So Black Friday at Walmart is a bait and switch game.

My husband and I found a fireplace we liked at Lowe's website during Cyber Monday/week. Unfortunately they had none in stock so we called Walmart's customer online service as we noticed they had the same one. My husband asked if they were able to give us a price match. They put him on hold and came back to say yes we can but we had to purchase it first and call back to get the difference. A reference number was given to confirm the price match. Long story short!! We ordered, called back and they told us they couldn't price match cause it was from a third party. My husband argued with them for over an hour. Finally he says... "Cancel our order please" so they tell us they can't. That we had to go online and cancel it there.

First off I have a 1 year and a extended warranty for 2 years on my Hamilton Beach microwave. However they won't fix my microwave because what is broken on it is not cover which is crap. I have 3 small children. My 3 year old had a fit and threw a toy at the door and broke the glass. I'm not rich so I cannot afford a new one. It's way too close to Christmas for that BS. Why do we buy warranties if the door is not covered. WTF Walmart. I'm pregnant so I cannot even use it as is. I won't harm my unborn child because Walmart won't fix the door. Like really it's just a piece of glass and you can't fix it.

I purchased a few toys for my kids on the Black Friday. The price was good, and purchasing side of the experience was good. However, the deliveries are horrible - absolutely horrible. I only received 1 item one week later from the date of purchase. The rest of orders was supposed to delivery on the same day, but has been delayed, and further delayed. When I called Walmart, they say they don't own the shipping side of the business. However, to me as a consumer, this is overall Walmart experience, including the shipping. I will never shop at Walmart.com ever again. BTW, the shipping is supply by FedEx. So, this complain should go to FedEx as well.

I ordered 2 Xbox Ones on Black Friday. I canceled one, and since I couldn't add to the existing order I had to place a 2nd order for that item. Fast forward 5 days. I notice my checking account that Walmart has released my money for the holds on my order. I called Walmart and was told this. "We have no idea why this is happening." They went on to say my order was on hold. I cancelled that order. After all, I had my money they haven't started processing anyway. I placed a 3rd order. It's been 9 days, the items haven't moved, Walmart doesn't know anything and I have 750 dollars out there in debits for stuff I don't have.

Stood in line for almost 10 mins. Several people also did the cashier. Said not checking anyone else out. I got to be somewhere at 6 pm. I said, "It is 603. Can't you check us out?" "No. I got to be somewhere at 6 pm. You have to wait til my reliever gets here." I asked for the mgr. He finally came up and said I had to wait to the other cashier. The mgr called someone up and then the other cashier left to help someone on the floor so we all were standing there with no cashier. Asked the cashier she couldn't do it and she said, "No. I got to be somewhere at 6 pm."

After standing in line for half an hour with my autistic son We paid our 258$ ticket and was handed a ripped up receipt. As we exited an associate demanded our receipt. This process freaks out my child and he will keep walking without me so I always just walk away but this guy stood in my way and I showed him my ripped up receipt and he demanded to hold it as my kid's walking away. I tried to leave him my receipt and keep going but he held my basket and wouldn’t let me take it. I told him he didn’t have the right to do that and he shoved the papers into my purse and called on his radio.

Without Prior Notice - I am being charged a restocking fee + Return Shipping Fee for items I purchased via walmart.com through their MarketPlace and I am returning bc they do not fit or are inaccurate.

Wow! Worst Customer Service. Never received an email to pick up my order at the store. I talked/chatted with employee at Walmart store, live Chat, Email, and Phone service. They canceled my order and were suppose to place a new order. They never did. They did not want to honor the Black Friday price. The live chat employees are the worst. They lied that they placed a new order.

I brought an item from Walmart.com, I didn’t receive on the day it was supposed to be arrive. I called Walmart.com service team. They answer to this issue is for me to wait, it will arrive someday. So I call the FedEx to find out that they have not receive my item from Walmart.com.

I went to the Black Friday sale and got everything I needed except the cell phone. I waited in line. They gave the hope that they had all phones. Nope. By the time I got up there they did not have my phone. I was so upset. Lost time. They said nothing to anything in line about what they had run out of or anything.

I order online 2 iPods for my sons and as soon I get online it was on waiting time to get the "huge sale". After I put the order they change on my face the delivery time after 5 days. Anyway I order, when I went to pick up in that day tells me the order still in packing. And for next day I check my e-mail and they put my order back for no reason. When I call to 1800 no answers at all. I spent my time, they told me a lot of lies and finally make me lost the items on sale and cancel my order for no reason. Scam all what they do. I can give them 0 stars. No one give me an explanation or valid reason.

Placed an order online for a laptop. Shortly after placement a request to cancel the order was sent in error. I immediately contacted customer service and asked to have the order reinstated or to confirm that it was actually canceled. First rep advised to wait until the next day and I would receive an email providing order status. Waited 24 hours no email or info or any kind. Contacted customer service again for actual status and advised order was in process and would ship that date. Actual Quote, "once your order is going to be shipped, we are able to cancel." Next morning I sent another request to customer service to confirm order either shipped or canceled.

In recent past I used to for Safeway in Auburn where I got my first exposure to Amazon Locker. Customers come and go all hours of the days and night and there was no time of operation limitation on it. I work at the airport 14:00 to 01:00. At around 02:45 I'm at the Spanaway Wal-mart. Walk up to the new Wal-mart's pick up tower similar to Amazon's locker. I scan my barcode and the machine rejected it a dozen times. I click on the get assistance button on the touchscreen, of course no one shows up to help... I had to walk 3/4 of the way across the rows of cashier registers only to find of that I have to come back between 07:00 to 08:00. Walmart this is why you'll never get to Amazon's stock price of $1662 a share. I hope Walmart becomes the next K-mart.

I order some bottles on Walmart website and then saw it will be ship thru third part company name JHM Hobbie, the order was paid for on Nov. 14 with estimated delivery date of Nov. 20. I am still waiting and the tracking information has no update only reads (Label Created)??? I try calling Walmart and JHM Hobbie with no success. First and last time I will order from them... If I don't received my order by the end of this week or at least get update on my order. I will put a claim on my CC for refund... Not a good experience at all.. very frustrated. Amazon is the best! You can get feedback and they have good customer service.

I walked into Walmart to make a return. It was about 10 pm, right about closing for returns, and I was the only customer. When I got to the desk, the guy was working on the computer and told me to wait. After taking his sweet time, he finally asked what could he do for me, and I took my receipt out and started to take my items out the bag. Before even looking at my receipt, he starts to interrogate me.

Thought I would try out Walmart online this year. Normally I go Amazon but I wanted to see. I put 2 bikes in my cart priced at 59 bucks. Continued shopping. Put few more items in cart. Went to pay and Walmart raised the price of bikes while in my basket. Thought that by itself shows who they are. I have sent messages and called. Zero response. AMAZON WINS.

Well Walmart ruined my grandson's Christmas! I ordered the Nintendo switch on November 13th, they cancelled my order saying credit card issue! Not true! I work for the bank so I caught them on that. I was told to reorder which I did on November 16th. The delivery date was November 20th, guess what? NO delivery! Called numerous times with Walmart staff telling me it was my bank and credit card! Again I work for the bank where my credit card is held! No issues with my card!

I ordered 5 simple items and they are shipping each one separately. Received one item they say is still being "prepared." Another item is supposed to have been delivered but is nowhere in sight... 3 more items that are pending... We'll see how that fares. Trying to get an answer on what to do regarding the missing item is a freaking chore. So, I send an email with ALL of the details and request to call back.

I received an order that was short one item. So I went to Help on their site and told them this. They emailed me saying they couldn't find the item. I sent them a screen capture of the order page which included the order no and all the items. Then a different person emailed me that she could not locate the order. So I made certain the order number was correct and emailed it to her. She still could not locate the order. I'm at my wit's end.

Was doing some online shopping for an elderly family member who lives in another city, doesn't drive, but likes gifts from Wal-Mart. Tried to order a mattress cover using the Walmart.com search engine. Results indicated there was a full-size option with 2-day shipping. When I visited the product details page, however, it said that there was no shipping and it was available only for in-store pick-up. So, I tried online chat. NO HELP FROM THEM WHATSOEVER! They said call customer service. So, then, who are THEY??? FEELS LIKE BAIT AND SWITCH.

I ordered a Dell Inspiron computer on Black Friday, but the computer was not labeled a Black Friday deal. After I completed my order, the response on the computer was Thank You for your order as always. The next day I saw an email that said Walmart canceled your order due to my cc payment not passing their security checks. So I thought no big deal, I'll just re-order. The original order price was about $570.00. Today (2 days later) the price is $749, so I call the 800 customer service line and they will not honor the original price stating because it was on Black Friday their policy is not to honor the price even though they are the ones who canceled my order. This is straight up price swapping in my opinion in order to get consumers to order more items from them and then the one thing you went online for, they pull a switch on you. Walmart just lost my business for sure, and I will be letting everyone I can know about this lack of business ethics.

Thank you Walmart for ruining my Black Friday online experience. I placed my Order number: ** at 7pm and you guys canceled it by midnight. I called customer service, they give me this ID ** and asked me to wait 24 hours. I waited 48 then I CALLED. No one called me. After losing all my time and other companies deals your agent confirm that he can not help at all. I KNOW THAT $100 saving is NOTHING for BIG Company like Walmart but means a lot for his customers. This was my first online Black Friday AND that will be the last.

Walmart has recently changed its Savings Catcher Program as of 10/29/18. It is no longer a customer friendly option. This is their explanation of the new method of participation. "As of today, our Terms of Use for Savings Catcher has changed, and Walmart Pay will be the exclusive way to submit your receipt to Savings Catcher. This will allow you to both submit and spend your Savings Catcher rewards within the same Walmart Pay experience. Due to this change, the ability to submit scanned receipts within the app or submit via desktop has been discontinued."

I recently returned a coffee maker that after two weeks was not working. The first person at the end of the long line said I had to go get another one so they could scan the barcode. Upon explaining it did not work and producing my receipt, the person next to my associate looked over and thought I was returning the new one in a box with a sensor I was told to get. She started to get involved and I had to explain I was told to get a new one for them to scan as I did not have a box. The person attending to me must have been new and allowed this woman to take over while she kept her customer waiting. She then told me “they needed the box” so I could not return the item only exchange it for the same thing. I hardly would want the same one if after two weeks the sensor stopped working. And I said their return policy doesn't state you need to hold onto the box. It says Walmart will return any item within 90 days with or without the receipt.

I've spent this afternoon talking with several Customer Service Reps & even called Corporate who connected me once again to "Customer Service". I ordered a large photo album, about 3x the size of standard so my cost was 3x too. Today I rec'd a Fedex package. with an insert showing my address & first page of the photo album I should have rec'd; however inside was a standard photo album of two girls I don't recognize. I can only assume they rec'd my album. I am so upset because most of my photos were of my grandchild. In this world of high-tech security, you'd think Walmart would have a back-up plan to locate where they actually sent my photo album!!!

November 2018, I received my Christmas tree through Walmart.com. I put up the tree and it looked awful! Nothing like the picture, and in my opinion a "Charlie Brown Tree." They will not return the tree because it's from a third party OJCommerce. I contacted the company and they want to charge me shipping and a restock fee! They also want pictures of the tree to see if it's legit! I will NEVER order online through Walmart again! What a disappointment, and now I'm stuck with this ugly tree! My kids and husband were even laughing at it!

On Oct 23, 2018 I ordered 4 items on walmart.com. I got 1 item. They lost 2 (resent and picked up on the 31st.) of the 4 and the final 4th one was damaged (Walmart canceled it). I had to contact them to find this out. The store could not tell me why other than it was cancelled after it already got to the store for pickup? On Oct 31, 2018 I requested to just refund me the 4th item its charge. The person said - "Let me take care of that for you." A few minutes later after that I went back on walmart.com and they did not do what I was just told. They REORDERED it... I canceled right then. Then on the (8th of NOV.) was told the refund was started on the 31st. And that my card/bank was holding the money... ALL LIES!

So in Miles City Montana the only good stores you have are Walmart and Ace Hardware. There are other good stores but small ones that are expensive. Anyways Ace Hardware is another spendy one and it's more about tools obviously so that leaves Walmart store #2608. This store is the only store around for miles, hr and a half drive worth of miles in any direction going east to west. So being like the only good store you'd think they'd have better options in stock... They don't and they are terrible when it comes to keeping things in stock that are worth getting.

We were trying to get our winter tires put on at the Charlottetown, PE location. We arrived at the store the first time. We were laughed at, and told we would have to come back later because of the time we had arrived, even though we had got there at 9:30 in the morning. That was fine, albeit rude, so we set a day (Monday) to come back and woke up three hours early to go to the store so we could be serviced, but the center was closed without warning. We are going to get our tires elsewhere, I recommend Canadian tire or put them on yourself. They are not aware of their customers' needs at this store.

This complaint is regarding the Lincolnton NC store and customer service at the corporate office. I purchased a wig my granddaughter for Halloween and the next day she changed her mind. No problem, as Walmart advertises any return with receipt with 90 days for in store purchases. To my surprise when I went to return the wig in its original packaging 2 days after Halloween with the original receipt; I was told "we don't take back Halloween items". Really where does it state that? Not on the receipt, not in the store, and not online, I searched and searched for that policy and can not find it. So I contacted corporate customer service and their response was "returns are determined by the store manager". So store managers override corporate policy? If I had known about the policy, I would have run out that night and returned it; but again that was impossible since there is nothing stating that.

Walmart is getting sloppy everyday. Never having things in stock. Making promises to customers they can't keep. Now what they do next change the saving catcher I spent all this money for Thanksgiving and now I can't scan my receipt. That why I shop to see saving. So now I have to waste my time and the customers time behind me scanning the code on the screen. WTH! I don't have time for all of this. This company is so damn greedy that they don't trust their customers to scan their own receipt when it convenient for them and not Walmart. This is why I stop spending a lot money at Walmarts. They are getting petty and petty. I shopped at many of the Walmarts and prices aren't matching up when I get to the register and then they act like they can't help solve the problem.

I placed 1 online order on 11/13. I realized I made a mistake and ordered the wrong color, so I requested a cancellation not even 2 minutes after placing the order. Shocker, it went through and shipped anyways the next day. So I decided to order the right item on 11/14 and still receive the right item on the day I needed it, and the 2 day shipping date that was promised on 11/16. Surprise surprise, both orders are now supposed to arrive 7 days after I placed the order. 2 day shipping? Walmart is actual trash, spend your money somewhere else. Also I contacted customer service and they gave some crappy excuse and hung up on me. Please learn from my mistakes and don't believe in their "2 day" shipping because you'll actually receive it a week later.

If I could put zero stars I would... To start with it's xmas shopping time and I thought why not go to Walmart because it's part Black Friday sale in Canada. I get everything I need which is about 5 items. I scan them myself and this lady keeps looking at me and only me being very disrespectful. After I'm done paying she embarrasses me by telling 3 employees to check if I paid. It takes them longer than needed to read the receipt... Treated me like common thief. Never again will I shop there. My two kids and husband waiting for mommy and I'm pregnant. I do not need this kind of stress horrible. I'm in Canada New Brunswick City of Bathurst.

If I could, I would give them MINUS stars. I ordered a small fridge, which came extremely damaged. The return label they sent was the wrong one, the date they gave FedEx for pick-up was wrong, then it unraveled from there. We had to get FedEx involved to confirm it had been received back in Walmart warehouse. Then they didn't process the refund. I had to get online and chat with someone 12 different times, I got disconnected deliberately, I had to repeat the same asinine information to every peon up the chain. I called and talked to actual humans, calls were dropped, and again I had to fight my way upstream. I am finally told today that they are processing my refund for the original amount, something they promised they had done a week ago. So, I guess I'll wait another 5 days to see if they have magically and fundamentally changed the way they operate.

I needed to return some paint that I had purchased. It was not the right color. It was very poor quality. It’s not what I needed. In the first time at Walmart, I was told that it could not be returned!!! The cashier kept saying she couldn’t do anything since it was telling her unrefundable in the computer. She never even attempted to help any further. Not even an exchange?? That’s such bs. And I go online and it clearly says paint CAN be returned within 90 days. Wrong color, too much, or just don’t like it. Whatever the reason, it says they take it back. Open or not!! It’s a shame they have so much business because they’re little customer service is our goal motto is a joke!

11/13/2018 - I go to Walmart to pick up a MoneyGram from my Dad and after I waited in line and promptly provided my I.D. & Reference Number the lady said MoneyGram wants my Dad to call them before I can receive $1,800 - so now I call my Dad and he calls them and they start drilling him like the Gestapo from ** Germany! They asked him questions such as - Where did you get the money? Does he owe you money etc. etc. Is this the American way? Who's money is it? And if they have a problem don't take my money in the first place and then give me an interrogation before you let go of my money! I've been using MoneyGram for decades but now no more. I don't trust them anymore nor will I or my family be treated as criminals after we put our trust in them with our money.

On Friday, November 9th, I placed an online order for an electric toothbrush. For two days, the order status displayed "processing" followed by a complete order cancellation on Sunday around 10:30 pm right when the order was canceled, I contacted Walmart customer service to get some answers. The representative told me that the order was canceled because it was placed on a device different from what was registered to the Walmart account... I was told to wait 30 minutes before placing the order again, but this time on the same device the account was created on.

I was in the pharmacy department of WalMart to purchase over the counter cough medicine, and noticed there were none on the lower shelf. For flu and cough medicine, my family usually purchase the ** brand of **. I noticed there were plenty of boxes on the very top shelf, but I couldn't reach them. So, I walked over to the Pharmacy Drop-Off Window, and asked if someone tall could assist me in getting some over the counter medicine from the top shelf. A tall young lady came out to assist me, and easily reached the cough medicine on the top shelf. Matter of fact, she brought down about 6 boxes of the ** cough medicine.

Beware. Walmart.com will not honor returns from 3rd party vendors. Stick with Amazon. Walmart.com will never have my business again. I tried to get a refund but was told that I had to go through the 3rd party vendor although walmart.com was where I purchased the item.

I been going to Fulton MO Wal-Mart for 10 years, I will never go back! I was targeted by a young female liberal while walking through self-checkout. Bought a phone, she rudely stepped in front of me and said, “Where's your receipt?” Gave it to her, she took a really long time staring at it, blocking the aisle for many others leaving the store. I hollered, “You are in the way,” and was ridiculed, being embarrassed looking like a common thief. I left and will never go back. LIFE WITHOUT WAL-MART IS GREAT. They lost a few good customers over this one, I have many many friends. Goodbye.

I live in Owensboro Ky. I hope my last visit to Walmart on 54, is my very last visit. The store used to be the best but they are the worst I've ever seen now. Poor service. Checkouts are just stupid. You can't scan your recipes anymore. So I guess I will start going to Target.

I was a victim of racism at the Walmart located in Decatur, GA on Memorial Drive. I am shaking right now and could not complete my purchase tonight because I was about to start crying in line at the checkout. I was attempting to purchase milk, coffee cream, and two power cords marked on clearance. The Walmart app barcode scanner registered a price of $3.50 while the price tag read $9. I was so excited for the savings found as I had come to Walmart tonight specifically for a power cord. Sondra the cashier however would not allow me to purchase the power cord for $3.50. She said I would have to pay $9 because that is Walmart’s policy.

I purchased a sheet set on 11/06/18. The sheets were the wrong size for the bed. I couldn't find my receipt, but based on the refund policies found online I brought the sheets back to the store and attempted a "no receipt return". The sheets before tax rang up $29.98. I asked the CSM if I could exchange them for the right size. She informed me that she couldn't do anything without the receipt. I asked her about the policy online, and she showed me a laminated, more detailed return policy, which at the bottom, that the store highlighted, said "Store management may change these policies at their discretion". So this store decided that anything over $25 must have a receipt, despite the liberal policy on their website and I am left with sheets too small for my bed.

I will never return to the Walmart in Frisco, Tx Preston Road. "THIS" Walmart could care less about the customer. I'm not asking for extraordinary customer service but the management here is an absolute joke! They just don't care. Poor check-out guy Greg, was not able to ring up two Sherpa throw blankets because it said "not for sale" when rang them up. I told him not to worry about it and he insisted on getting assistance from management or someone that could help. Well, not only was he rudely dismissed when he tried to get help from a manager walking by, I was also very rudely responded to when I asked a Walmart worker on the way out of the store if he was management. He said "NO!" and turned around and kept walking. Did not care one bit. I was just going to ask him who the store manager was so I could tell them Greg was only doing his job and no one would assist him with my purchase problem. Sad.

I have filed a dispute with Walmart MasterCard and they made a temporary refund on my account and after 3 months called me and told me that we must charge the account again and nothing can be done about it. I didn't receive the service from the merchant and I will be cancelling my card without paying that amount, because it's just a rip off, as they don't fight for their loyal customers. I would never even buy from their store either.

My new Walmart online account was hacked Oct 26, 2 Playstations ordered. I discovered on Oct 27, contacted Walmart and got the order cancelled. FedEx delivery cancelled, re-routed back to Walmart, FedEx never delivered the box (destination was my address). Should be over, right? Lol, like clockwork, Walmart charged my card $540 on Oct 29! Over next 8 days, I had online chat three times with Walmart service reps, they promised help they could not deliver on, one even brazenly lied (I have screen print) saying 'refund has been issued'.

Order sent in spite of incorrect billing address. No protection of credit card information. Billing address is supposed to match credit card information. No longer trust orders placed through Walmart. Was advised through chat to cancel order and resubmit. Both orders went through. Was charged twice.

I placed an order of groceries online and I immediately canceled it in order to pay it with a different credit card. I paid with my wife's credit card but they never returned my money. I called Walmart's customer service, they said I would receive my refund in a few days and I never did. Called again and they denied any wrongdoing. That was the last time that I used their online service. On previous occasions they had failed to include all the ordered items but they still charged me. Again, those refunds never happened. In total, they stole more than $150 from me.

I recently placed two orders on walmart.com for the same item, the newest BTS CD. The first time I purchased the item, I was given an estimated delivery date of 10/17. The item was shipped from Korea. Would be delivered to the store for pickup, as doing so saved me shipping charges. The item did NOT arrive on the 17th. I received an e-mail that day saying the order was delayed and would be ready soon. I heard nothing further for 2 days. On 10/19, I contacted my local store. They were unable to help resolve the matter. The pick-up department was not open. They gave me the phone number for walmart.com customer service. I tried calling but they too were already closed. I called again on 10/20, after looking at the tracking notes on my package. The notes indicated that the shipment had not arrived, but also that the item was damaged. I was confused. Which was it?

After getting a damaged item from Walmart in Auburndale. I decided to return it to the Bartow, Florida location. I was then rushed by Drea and Jasmine who were refusing to do my return. I then called Walmart customer service and they indicated I am able to return at any Walmart. They then tried to force a store credit on me although I had paid cash. No one went above and beyond in this experience except Richard. He is the only one who actually went out of his way to get me my money back the way I paid. He is the epitome of what customer service is. The last time I was here at the Bartow location Drea did not know how to make a credit card payment. She is supposed to be an acting manager. I will never order off their site again. Walmart is Walmart. These are not franchises owned by different people. They need to retrain, rehire and or fire.

I hope the clever finance guy who came up with the new Walmart Pay got a promotion because it reduced your outstanding liabilities. The liability line on the monthly spreadsheet must have scared the heck out of management. Unfortunately it also tanked a lot of Christmas funds. Amazon: here we come!

I have been a shopper at WalMart for years but no more. They want you to go online to shop for things no longer carried in the stores. These are items I have been buying weekly, spending between $800. and $1,000. a month on grocery alone. Recently I go in and another item I buy weekly is gone and can only be ordered online, I am finished with them. This has happened weekly for the past month, another item missing from the shelves. Sometimes multiple items. Not only grocery items but health items as well. Now I find the items elsewhere or go without and I have found some prices are lower than WalMart and I am relieved to no longer rely on WalMart for them. I won't go online since we have livestock and never know when we will have time to shop, it's an hour each way and not worth the aggravation.

I ordered 2 car seats and 3 health related items from Walmart. com. I was given a delivery date for the health related items separate from the car seats. That date passed for the health items. I called Walmart and they couldn't help me with ANYTHING. I told them that I will never order from them again and once I obtain my order, all of the items will be returned and I will take my money to Amazon since Amazon is the only place that offers ANY HELP with situations like this. Here's a TIP Walmart! If you want to compete with Amazon, get better customer service and hold carriers responsible for their mess ups!!! I won't do any more business with you ever again.

Worst Sevice/ Unstocked Shelf's/Rotten Fruit/ Produce: The Walmart stores 7800 Smith Road Denver Co 80207 and 5990 Dahlia, Commerce City, Worst ever customer service, empty shelves. I would not feed their produce or fruit to my dog. I went for yesterday. One CSR walks away from register and then stands there talking to friends while the line get longer and longer. After communication just takes the item and receipt, make the return and says next. This at the Denver store, they help or new and they know most to do speak English well. Content mistake on bill where item has been rang up multiple times, continuously find myself in customer service line to get bill adjusted by rude and inexperienced staff. It is not worth the trip anymore!!!

Sent 2 boxes of Walmart name tags that was suppose to be a baby gift card as a surprise for my niece. FedEx blames Walmart and yes they are to blame. After hours on phone to track down gift card they told me to dispute the charge with my credit card co. Did so and will see what happens. Will never order nothing online again. Done with Walmart orders. Could tell a whole lot more but refuse to waste my time as they have all the case # where I have called them to no response as to where my baby gift card ended up.

I placed an online order & my credit card was charged. It was supposed to be here today, but it hasn't even been processed. This has happened at least five times in the past. Every single time, I contact customer service and they say "oh I'm sorry. The order got stuck in our computer system. We'll have to cancel it and you can reorder." Of course, when I try to reorder, the price is anywhere from 40% to 100% higher. (For example, earlier this year, I ordered a medicine cabinet for $30, the order got "stuck" and I had to reorder. But the price was now $60, 100% higher). This is a constant bait and switch. Then you have to call over and over again to get your refund. I'm fed up and I have filed a complaint with the Federal Trade Commission. I encourage everyone else to do the same.

The price of the milk at the Porter Texas store is more expensive than the other Walmart store. When I ask a manager why she rattled off some crappy excuse about competition. When I called 1800walmart, I got the same excuse. When I explained that the milk is cheaper at Kroger, she still didn't get it. Bunch of uneducated people. I'm no longer a Walmart customer for anything. I'll just shop at Kroger. And I get a senior discount there. Boycotting Walmart.

After having the same prescription filled for over 15 years, yesterday Wal-Mart pharmacy in Indian Harbor Beach refused to fill my prescription for a controlled medication (non-opioid). The pharmacist claims that this refusal extends to all prescriptions written by my doctor. Since I was already late filling the prescription, I am now in danger of suffering from seizures while I wait for the prescription to be filled elsewhere. As far as I can tell my doctor has excellent ratings from patients, is an approved caregiver by my insurance, and is fully licensed with no problems.

I have ordered on Walmart.com 3 times in the past few weeks. After several days I got an email on 2 of the items saying my order had been cancelled. This was due to the item not being available after all. How in the world this company has stayed in business all these years is beyond me. Observations about the store closest to us: Pharmacy dept. I was told by a store employee that they are not allowed to tell you about discounts for your meds. My last pharmacy before we moved would search for the best price on our meds. 99% of the time, literally, they text me that my meds are ready and I get there and have to make 1 or 2 trips back because they encountered an issue they don't bother to call me about. SO I have to call Dr. get it worked out then come back. This is after having to stand in a long line because they never have enough employees to fill and then check you out.

I was supposed to get 2 games that just came out on the Oct 26th. It even said that on the website. Here it is 4 days later and nothing yet. They said due to not many in stock. I went to the local store that was 15 miles away and they had 8 in stock. Too late to stop the online order. So birthday present was late for one kid due to the Walmart people who have no idea what they are doing. Oh the latest update I got was for Mon it was going to get to the house. Well it's Tuesday and nothing. Walmart is so big who cares what people say because nobody will do anything about it. Consumer protection is a joke in the USA.

My wife seen a bookshelf she liked at Walmart.com so she placed an order for one. The price was 191.00 made with real wood, but they had one that was priced 161.00 which was made from sawdust. When the item arrived we opened it and we had received the one made from sawdust, but were charged for the real wood. My wife made some calls and they instructed her to bring it to our local Walmart along with all shipping papers and manual. I'm her husband so it was my job to gather all the hardware with the bookshelf and bring it to the store. When I arrived I brought it to the service desk and explained that my wife had got the approval to bring it into the local Walmart.

Opted to cash my payroll check at Walmart due to bad weather and Walmart being so close to home. The employee ran the check through twice and it declined. She proceeds to give me a print out with a phone number to call. It was utterly embarrassing. I knew the check was good because we own our own business and I manage the books. I drove to the bank our account is through and the check cashed with no issues. Lesson learned, don't go to Walmart to cash a check.

If I could give it “no stars” I would. Walmart is a terrible store. Every time I go there and ask for help, the employees are worthless. Many times I ask for direction and the answer is “ the item is in this direction. Almost always their answer is I am the only working in this department and I don’t have time. Once you get to the check stand, they work in slow mode like a slouch. Come on, close the store and do us a favor.

I bought the mask online because the store closest to us doesn't carry it. It was suppose to take 5 days to get but it took 12. When I received it it was damaged because they sent it in a envelope instead of a box. I don't have enough time to get a new one before Halloween so my daughter will have to pick something else. So I called customer service. Talk to one girl who's computer froze and was transferred to another person, they want 6 digit number. I didn't have it and told them that so they ask for it two more times until I told them never mind and hung up. What part about not having 6 digit number did they not understand. They never gave me one because the computer froze... Next time I will order from Wish.

I ordered 4 tires at Walmart.com to be delivered to my local Walmart. I ordered the right size 275 65R18 Hankook Dynapro tires. I paid and then I waited. I got an email saying the tire were ready for pickup. I went to Walmart on Friday. Dropped my car off at the tire shop for installation. I get a call 5 minutes later saying that they couldn't do it because the tire guy called in sick. I came back to Walmart on Saturday. Again dropped off the car for tire installation. I get a call about an hour later saying the tire size was wrong.

I was given a baby shower gift that was ordered through Walmart.com. The gift did not come with a packing slip, gift receipt, or order number unfortunately. I went to the local Walmart store to ask for store credit and was told that as it is worth over $20 ($64.99 to be exact) they cannot offer store credit without verifying the order number. They asked me to provide the telephone number and address of the person who gave the gift which I did and then reported they couldn't verify the information. They told me to call the person and get the order information. I explained I would prefer not to tell the person I'm trying to return the gift due to already having the item.

I ordered a new canopy cover for a canopy I bought from WALMART? A wrong new canopy cover came from YESCOMUSA? I hate when they send us the wrong thing because they lied and don't have the right thing I ordered? It's clearly not the one tier 10x10 canopy cover I ordered? It's a two tier way over 10x10? I returned it to WALMART and there is nothing they can do because YESCOM is an outside contractor? YESCOM has a return policy but they are hiding it and how to use it? YESCOM is horrible but WALMART really let me down? YESCOM'S reviews are horrible and isn't not WALMART'S problem? I should have used AMAZON!!! It's SAD???

Idaho Falls Walmart destroyed my custom rim and warp it. The managers were demeaning, corporate and the claim insurance Luther ** have failed to resolve our issue and it is the vehicle that is used by my wife for employment to take care of Autistic children. It was conveyed to them the importance and no resolution within a timely manner. Managers at the store deny the damage and it was them who brought it to our attention that damage was done by an exploding tire mounting machine. They have video and still fail to take responsibility for the matter. The car is not safe to drive and they will not provide a rental. This affects the Autistic children my wife works with, Shame on Walmart for supporting poor managers and affecting our lives with over $1000 in lost wages so far. Shame on the managers for customer service and resolution.

I ordered 31" x 72" Mainstay cordless blinds online for p/u at the tower and no one could locate my order after I received an email saying that it was ready. After 30 minutes I was told that it was in a locker inside at the tower and to come in and scan my barcode on my phone and an associate would come and open the locker for me. I waited for 15 minutes after scanning my barcode and the blinds that they tried to give me were the wrong size. When I showed the associate the size blind in my email they went and picked out a 23" x 72" set and brought them to the cart for me and told me to sign for it and straighten the purchase out with customer service. I refused to sign and went to the home section where there were 4 packages of the right size on the shelf. The whole process took over an hour. I will never use the tower p/u again.

Two tales of why I will never order from Walmart Online again; Round #1 with Walmart online-Last year I went online to pick up a 65" 4k Samsung TV that was down from $1200, to $850. I found the TV on walmart.com, purchased it and was selected same day pickup from a walmart that was on my way home from work, I purchased it around 9 am and was there around 5 pm for pickup. When I arrived at the store and went back to the online pickup center, nobody there had heard of my order, I contacted my bank to ensure that the order had processed, and it had, and to my delight it processed twice, effectively charging me double.

On Friday I shopped for 2 baby car seats at walmart.com. They were to be a gift, and I needed them that same day. Walmart.com showed a store a few miles away that had the seats available for same-day pickup, so I bought them online. I then received an email saying my order was "being prepared" and I should wait to pick it up until I received an email saying it was ready. Late Friday evening I received an email saying there was a delay; no more details than that.

Received my item DESTROYED, inside the box. It was obviously broken BEFORE being delivered. First, my order was separated into 4 shipments, so the delivery date I was promised when I completed my purchase was quite off. My first (and only so far) delivery arrived at 1pm on a weekday, with no notice. I work during the day so I wasn’t able to receive it. Also, all the e-mails confirming my order was being shipped were completely off with dates. For example, I will receive an email on the 11th saying my estimated delivery date was on the 9th, which makes no sense and made it very hard for me to assess when I would actually get my order.

I had so much problem getting a credit back to my account on a purchase I made online at Wal-Mart.com for $23.40. I canceled the order within 5 minutes and I requested a return to the store online because it said it was easy. The item was returned to the store as the status said but to get a credit back to my account was anything but easy. It took 5 phone calls, each time I was put on hold for at least 15 minutes and I had to wait 20 days for a credit to my account. I have done a lot of online shopping with different stores for the past 10 years, but this was by far the worst experience I have ever had. Never again will I ever place an order with Walmart.com.

Spring Lake, NC - I Bought a can of Beans about last week ago and I Have Gotten Some Complaints But Keep in Mind The Can doesn't Expired until 06/30/2020 and My Baby Has Broken Out And Has Been Complaining about her stomach. Also we had a cookout on this same day my baby started to complain and my family started complaining about their stomach were hurting and also mine's but keep in mind that we ate this at the cookout. But today we have open up the same can and we seen white maggots crawling out the can of beans. I am so disgusted that I let my family and also my family eat this. We had little kids eating this at the cookout. I am so very hurt cause I shop at Walmart practically every day. What should I do about this?

I brought some beans about a week ago and the beans do not expired until 06/30/2020 and they're infested with white maggots. What should I do about this cause I'm an emotional distress and my child also my family has ate this. My child has been complaining about her stomach and she has broken out and also my family has been complaining about their stomach. I need someone to contact me asap at **.

Got up early on Sunday to pick up my order, I got a text saying my order was ready for pick up, when I got to Walmart I was told my order was not ready, I waited for 15 minutes and then was told half of my items were out of stock, the order was placed the day before... If any items are out of stock I should be informed so I don't waste my time driving to the store to pick up the 2 items that were not out of stock from my order. This was a waste of my time and I will not use this service again. This is the second time this happens.

My wife and I placed an in store pick up for items that were in stock! After placing the order and waiting for the pick up time posted on the receipt we sent the pickup person to get the products. Upon their arrival they were told the order would not be ready for three days instead of the one. It only got worse. We called the store. The person was very rude and hung up! We called back and ask to speak to manager on duty. After waiting over 20 minutes on hold we hung up and redialed again only to be told that the manager said he was too busy to take the call. I told the person on the phone to give the manager's name so when we called corporate we would have it!

I went to Walmart in Pekin, Illinois for simple tire exchange. I bought two new tires and just needed them put on the old rims. Should be five to ten minute job which is what the guy told me. After an hour and a half my son noticed that they hadn't even touched our tires yet. Everyone who was there after us were already done and leaving and here we stand still waiting. When I finally got someone (actually several came fast) when I started complaining about this. One guy had the nerve to tell me all those people were ahead of me. Really? The other customers agreed that I had been there when they arrived. The manager went and found my tires still in a cart untouched and started them. Took six minutes. Now not only was I misinformed about the length of time but was basically being told I was liar when I said I was there before others. Very unprofessional. NEVER will I return to the Walmart automotive Dept.

Purchased the Mainstays Belden Park Patio 7 Piece Set - Tan item #RTS870D and item #TGS66CW from Walmart on 8/2/17 and on 10/5/18 while inside our home early one morning we heard a loud sound. We searched trying to figure out what it was and walked on our front deck to find the glass to the patio table had literally shattered into thousands of tiny pieces! No one was around the table, no umbrella, no bad weather, no hot sun, no rain, absolutely nothing at or on the table to cause it to shatter. Had it been 10 minutes later we would had been sitting at the table drinking coffee and it would had shattered with us sitting at it! Pieces were as far away as 8 ft! There were no previous damage or cracks or etc. to the table either and it was very well taken care of.

Wal-Mart makes people wait in line for sometimes 10 to 20 minutes, and just when you are done PAYING for your stuff - they make you wait in line to mark your receipt. This is just plain wrong. Avoid them.

Store # 05051-920 47th Ave.-Greeley, Co. 80634. Horrible, Sad, Ridiculous, Mean Spirited, Lying Fools. Incompetent employees. Please stay Far, Far away, unless you want to be Frustrated and abused. I am 66 years old, live 50 combined miles from store, am a Head and Neck Cancer Survivor, was late at night. ** played Rotten Trick on me with my groceries that I had left behind after hours of dealing with these idiots. Shameful.

Online shopping - NEVER AGAIN!!! They miss my apartment number, I call them to fix a problem, at what time it was on the process stage. They promise me what change will be made. And they send the expensive item without apartment number. Now I have to deal with UPS delivery department to somehow fix this problem. STAY AWAY!!! They have the worst management and customer service than I have ever seen. Reason of review: Order processing issue. I didn't like poor customer service.

Walmart’s customer service has gotten absolutely ridiculous, I waited for over an hour in fabrics for no one to cut my material, I had 2 people say they’d page someone and after waiting for half an hour someone finally came, and then after I tell her what I need cut, she starts and then stops and says “Oh, I have to go get someone else to do this”, and neither she or anyone else ever came back. I ended up calling the store and told them how long I’d been waiting, so they paged someone twice over the intercom, still no one came.

Wal-Mart Turnersville NJ - Horrible racist store against ** people. They say their manager's there. Not. They won’t let you talk to a manager. Either store stinks. I rather shop at ShopRite where it’s nice atmosphere and they play soft music screw music.

Anyone who knows me know I am a Walmart shopper. But I also like deals. My last shopping experience I checked the different stores to see who had better prices and the other store did. But I remember Walmart price match Winn Dixie So I did all my shopping at Wal-Mart. Submitted my receipt. Walmart said they had the lowest prices which was not the truth. I did some dig to see how long this had been happening and I could trace back up to 2 additional visits. Wal-Mart once was honest, but now you're cheating your customers.

Don’t order gift card from Walmart. I purchased a $100 gift card for my mom's 85th birthday, online to be sent to her via FedEx. I live in Ca and she lives in Al. When the card was not delivered as indicated on my account, I contacted their customer service Dept. Long story short, they insisted it was delivered, even though it was not and they had no evidence that it was delivered to my mother — because it was not. They refused to send another card or give me a refund. FedEx could not help me because Walmart shipped it and the request would have to come from them. I had no choice but to dispute the charge on my credit card. My mother wrote them a letter complaining about their poor customer service and saying she would not shop at their local stores anymore. I sent an email with the same complaint. That was the 2nd week in August.

Walmart @ Willow Lane in Mcdonough, GA, the worst in customer services. l been to this Walmart several time but yesterday was very annoying. l was on the returns line for hour, only one cashier. Next thing she have to go home, no cashier for Express return either, so we were left without cashier just standing on the line. But can see Walmart employees (3) of them looking at their phone include the one with yellow vest. Another problem l encounter lately was no item (s) you looking for on the shelf and if you do find it, the price on the shelve is different than what the item ringing for. This also happen to me at Walmart @ Bill Gardner in Locust Grove, GA. Walmart need to do better.

I made a order online and was told the order would be ready by 8:00 pm, no email no text. I called the store about my order and they kept answering and putting me on hold so I go to the store because I needed the item for work the next morning, so I go to the store and get the item and they would not let me get the item even though I had paid for the item. I will never ever give Walmart my business again because is just stupid especially when you pay for a item and go to the store and you got workers sitting around walking through the store, talking on cell phone and in each other department not helping are concerned about their customers. This has happen at the Walmart on Wrightsboro Rd. Augusta Ga 30909. They have the worst management and customer service than I have ever seen. Reason of review: Order processing issue. I didn't like: Poor customer service.

So I bought a makeup organizer online from "topeakmart" (I will get to that later), I paid $50, it came and the size is a little too big for the area where I was going to put it, I live in a small apartment. I wanted to return it, Walmart said since it's 3rd party they can't accept it. There was no contact info, nothing to get a hold of them, "seller". After digging around I finally found their email address and their response was "We will give you 5% back and give it to a friend or for future use". WHAT THE HECK?!?! I don't even have room for the box. So they refused to take it back, after going back and forth (over a week) they said I can return it at my own shipping cost (It will cost me as much as the box). So long story short, Walmart allows 3rd party to sell on their website without making it clear and it says nothing about a return policy or anything because you would think you're buying it from Walmart! It's just sad how people try to build their business!

Austin Peay, Memphis, TN - Have had the Walmart App since June/2017. Nothing but issues. Called their customer service 1-800- WALMART countless times to find out why I wasn't receiving the Savings Catcher. They didn't know either as we walked through the steps of the app. Various employees @ different times. (Also, did it in person @ my local Walmart. They told me to continue calling their 800 number to resolve the issue.). My screen wasn't looking like their screens. My screen was often semi-blank or icons that were on their screens weren't showing up on my relatively new iPhone. I couldn't get the Savings Catcher feature!!!

For no reason at all, refused to provide a way for me to change the delivery date of a package I'm expecting from them. More importantly, they don't have any real way for customers to contact their corporate office. They just send you to a maze of recorded messages that don't apply to your situation.

My grandson worked and saved to buy an unlocked phone from Walmart. He purchased a phone not on a payment plan but purchased the phone outright. He asked of the phone was unlocked and was told it was. I went the following day and asked and was assured it was. They then signed him up with Straight Talk for service which clearly states no contract. Month to month use any number you like etc. SO he paid for one month card for service.

I have had a Walmart credit card for several years. Never had a late payment or issues. Raised credit limit to purchase a new TV. 1 month later they closed my account. No notice. No nothing. My credit score is 762 and no bad remarks. I am now closing all accounts that are associated with Synchrony Bank. I give them 0 out of 5 ☆. I would recommend U.S. Bank to replace them. I would give U.S. Bank 5☆. If Synchrony bank doesn't want my business I will make sure they don't get it from any of my other accounts through them. **I had to give them 1☆ because system would not except 0. 1 is very generous as to the way they treat their cardholders.

I was shopping in mens clothing today in the Timnath Walmart (first time in a year). One of the employees pushed me out of the way because apparently I was in HIS way of stocking merchandise. He didn't smile and ask if I needed help. Not one employee there did. So sad. Walmart has really gone downhill and I more than likely won't go back.

I am unsatisfied with a couple of the younger ** woman work in the deli. They are rude and plain mean. I am also a ** lady. Whenever I come in there to shop are rude. I shop at Walmart Supercenter (2100 North Main, Mtn. Grove, MO) on a regular basis and I will appreciate when I shop the women can show some respect.

Emailed Walmart and they apologized and said the missing 8 items were "stuck in processing" and they could cancel the order if I wanted. I said to cancel. They said it could take up to 48 hours and I could check the status online. The order didn't cancel but now all 14 items said "picked up", when originally only 6 items said "picked up".

I ordered window blinds from Walmart. Got them and they were damaged. I returned them and reordered. This time got the blind with a damaged box and NO hardware. I reordered again. And not to my surprise they emailed me they were out of stock. I have been trying now for two weeks to get the hardware. Still can’t get anywhere with this people. I am done ordering things on the Walmart site!

I have bought the Tennessee Pride Mild Sausage and get it home just five blocks and it is thawed out. Walmart get this sausage in the store frozen then turns around and places it in open coolers not Freezers. I have called the company headquarter and got nowhere. Now I can and will start buying eggs from Target or another store that sells them for 28 to 48 cents a dozen whereas Walmart has went crazy thinking people will buy the 36 count eggs for $5.06 plus tax.

I have 2 instances of ordering from 'Walmart' and having trouble returning or exchanging the product. Unlike Amazon, there are products they sell where they refer you to the seller and if the seller is not cooperative, you the Walmart customer are just out of luck. Walmart only forwards your initial contact to the seller and will not help you if the customer will not respond or if the seller does not allow a return or exchange. You cannot return these products to Walmart and Walmart does not act as your intermediary. Serves me right for not ordering from Amazon. Never had this problem as an Amazon customer.

Purchased a 'refurbished' 50" 4K HG VISIO flatscreen TV 2 yrs 9 mos ago. Approximately 6 months ago (2 yrs 3 mos after purchase) VISIO wanted to push down a software update. I accepted the update, the update processed and rebooted the TV. Upon restart, no Video and no Audio. No control of the TV whatsoever. Followed instructions on how to perform a 'hard' reboot. No good. When the TV was purchased, I had asked to purchase the 3 yr 'extended warranty'. I was told by the store manager that extended warranty coverage was not offered on 'refurbished' TV's, but I could purchase the extended warranty on my other 2 60" new TV's that I happened to be purchasing at the same time as this 50" VISIO 4K HD one.

I was advised by the electronic department's staff member to buy a PrePaid SIM card for my home security alarm. The sim is not the one I need and I can’t refund the item. The non refundable policy was not disclosed to me upon purchase as I would have did more research before purchasing. This is a scam and I’m sure I’m not the only person this has happened to. I am shopping on Amazon for now on. I doubt Walmart even cares.

I ordered a small item at Wal-Mart.com that was delivered to my house. The label on the product was different than the product and I needed to return it. I took it to the store and was told it was a marketplace item and I had to send it back. $3.50 for a $7 item. I thought that returns were shipped for free like Amazon. Not so.

I want to know what my local store actually has in stock. It is virtually impossible. The website keeps telling me the item is in stock but when I click the item it says that it can be shipped somewhere I am not located. Why can't I confine my search to the store of my choice? I only go to Walmart when there are no other choices. Imagine how much worse it would be if they get their way and drive everyone else out of business! They will raise their prices for the worst products in the world, worst service and still treat their employees worse than slaves... I wish Walmart would go bankrupt.

Ordered several items from Walmart.com, which failed to arrive. When I spoke to Walmart, they said I was actually doing business with someone else through Walmart, and they take no responsibility. The vendors they work with say they were shipped. Fedex and UPS say they were delivered, and Walmart says it's my problem. This has happened more than once, so there is a clear pattern. Wanted to give Walmart a chance as to avoid Amazon; but it is impossible to do business with Walmart.com. For one thing, you need to be a lawyer to understand what they are saying, and if Walmart takes no responsibility, I certainly don't need them.

I am extremely disappointed in your inability to assist me with this matter. It is false advertisement for your warranties and a severe misrepresentation of your company's values and interests in your customers. I will be reporting this to the BBB and adding reviews anywhere I can regarding your marketplace. It is unreliable and unacceptable and I cannot believe Walmart who the first rep said not to worry that Walmart backs the purchases would later not. The first rep was very aware that this order was not within the 30 days or the 90 days and failed to mention. I was falsely advised that I would be taken care of. Not even a partial refund or a replacement with a similarly priced item was offered. All I got was a, "Sorry, can't help." Very disappointed and angry that I trusted your company and your sellers with a nearly $700 purchase that is now lost.

This is about Walmart store #316 Attalla, Al. I Was in here again today. 3 days ago I informed an employee that someone overfed the Bettas. Fish cannot live in nasty water. He said he would change them out. 3 days later I come in and the Bettas have not been changed. I spoke with an assistant manager who approached me very roughly and rudely. Said he would not mark the fish down. Without asking if I was going to buy the fish he removed 5 Bettas from my cart without asking and refused to sell the fish to me. The Assistant Manager Jonathan needs to be fired. He is unprofessional, rude and intimidating. Why in the hell does Walmart continue to carry Bettas if they are not going to care for them. This is animal abuse.

I really have had it with this place. I barely go to Walmart because of lack of customer service, nothing is price correctly, the lines are always long no matter what time of the day because none of the workers want to open more registers and honestly people are rude as heck. I was at Walmart because a family member wanted to go. I was pretty piss because I rather spend more and go to Target and get the same thing and get better customers service and less chaotic. We notice mirrors on sale and I grab one and she grab one. We saw only 1 sign that said about $5.49 which honestly seems good we didn't think much. The first one she grab had something weird on it like a crack and I grab another for her. We bought 2. The second one appear to have a hairline crack closer to the edge of the mirror which we didn't notice until we got home. Both mirrors we store properly in the car protected.

I purchased ammunition at the Covington, LA location and returned to the store with the receipt to either get the box of ammunition or get reimbursed. A Walmart manager reviewed the video tape and verified the purchase. The manager also said the customer after me left with the box of ammunition. The manager that reviewed the transaction and the co-manager, Heidi, refused to give me another box of ammunition or reimburse the money I spent on the ammunition because I went through a self checkout line.

I placed an order and was given a delivery date. I received half of the order a day later than expected and the other half is now 3 days late. I was told by a chat rep that I would receive the order by 10 pm (yes 10 pm) and to wait for it last night. Nothing came. Now today an agent told me it should be to me within 24 hours. Told them am leaving town and do not want package sitting outside of empty house. They told me nothing they can do but wait the 24 hours, either leave a note on door to have carrier take back or wait for a reply from carrier to authorize return and then refund. Very disappointing.

I placed an order on 8/28 for pick up on the same day around 3:30 am. Subsequently, at 5:56 PM I received an email that one of the items was cancelled because it was not in stock. Then at 8:34 PM I receive an email that the items were not ready. I ordered these item for an event I was having on 9/1. I waited until 8/30. Still heard NOTHING from Walmart so I cancelled the order and purchased my items elsewhere to make sure I would have them for my event. Online it showed processing not ready for pick up and cancellation requested, in addition to the item Walmart cancelled because it was not in stock. I contacted a representative and she told me that the items were not cancelled, and she could NOT cancel the order on my end; the system is hung up.

After purchasing a $100 Walmart gift card on August 11 and giving it to my grandson couple of weeks later he was unable to use the card. Evidently someone in California made a $99 purchase prior to the date that my grandson received the card. My contact with Walmart resulted in a repeated message that the purchase was made prior to the card being registered therefore nothing could be done.

Ordered for pick up and it was cancelled by Walmart but they still managed to charge my card and hold my monies for over NINE days. According to their own site they won't deduct monies until you pick up! They stole money from a disabled man and his family.

Warning: Do not take your vehicle to Walmart’s auto service center. They will not honor any damage done to your vehicle by their employees. Their insurance claim process is set up to *not* serve their customers. It is unfortunate that a billion dollar industry like Walmart will not cover even the smallest of damages. In my circumstance, it was a small tear (first and only) in my leather driver side seat. I was absolutely sure it happened at Walmart. I was told that they did not have enough 'evidence' to process the claim - after weeks of trying to connect with them.

I purchased a wedge pillow online on August 16, 2018 and Walmart.com sent 2 wedge pillows instead of one. On August 20th I contacted Walmart.com and arranged to pay for the second pillow. Instead of pulling the second payment once from my account Walmart.com pulling the second payment twice from my account. I contacted Walmart.com 3 days after the pull to discuss it and was told they would research it and get back with me in 5 days. I never heard back from them so I contacted them the beginning of September. I had to explain the entire problem again and was told that since I didn't make the purchase through Walmart.com they can't do anything about it.

I ordered a 4K television from Walmart.com for a really good deal with the 3 year warranty on September 7. I was guaranteed delivery on September 10 at a specific store near my area. I waited until the 10th but never received an email saying they had received the order but I went to the store anyway. They didn’t have it. I went the next day, still didn’t have it. I called customer service the next day and they confirmed with me that the order had arrived at the location and to take a case number that they had given me and show it to an employee at the store who could call back and confirm with customer service that my order was indeed at the store.

The last few times I have shopped at my local Walmart, I have noticed fewer cashiers and longer lines. Today there were 4 cashiers and each had 4-6 customers waiting to check out. I waited ten minutes before beginning the checkout experience. By the time I arrived home with my groceries, my ice cream was melted and other frozen food defrosted. I have a new Meijer store near me where I will begin shopping because of the poor customer service I have received during my last few visits to Walmart. I called their 800 number and was provided with no solutions. Very disappointed.

I had ordered sneakers for my daughter from Wal-Mart.com. I was sent the wrong size. First, I went on the Chat customer service. The agent assured me I'd get the right size this time. So, I sent the shoes back. WRONG SIZE sent for a 2nd time. Go back online to go through the Chat customer service and I was reassured and promised that I would get the right shoe. Returned the shoes for a 2nd time. WRONG SIZE for a 3RD TIME! Finally, wrote an email. All I got was an apology and offered a refund. I waited about 1 month and still have the WRONG SIZE sneaker. Talk about frustrating. Customer service didn't resolve my issue. Never ordering online from Wal-Mart again. Be aware.

Went to order a set of Mastercraft tires sku# 563861214 and all day long it shows them priced at $90.78 but go to add them to the cart and the price jumps to $95.25. They refused to honor the advertised price. Had I not realized my total was higher than estimated I would have probably never known. Be sure to check your prices before you pay at walmart.com!

On Sept. 6 I placed an order for grocery pick up from the Bedford, Va Wal-Mart. I cancelled the order the same day, as I have done a couple of times in the past. It's Sept. 10 and the charges are still listed as "pending" on my account. Wal-Mart credit said there was a "code" problem but it was up to the local Wal-Mart to fix it. The number for Walmart.com customer service for groceries connected me to someone who said the cancellation was approved but it would take up to 5 DAYS to show up on my card. He said, I SHOULD have called them directly to cancel the order so it wouldn't "go through the system". There is nothing on the Wal-Mart website to indicate that you should call them to cancel an order.

They rarely get the orders correct. Items are left off or added. I was returning an item to Walmart customer service and was making a purchase at the same time. Instead of refunding my money, the customer service rep told me that she was applying my refund to the new purchase. What she did not mention is that she was not refunding the tax that I paid for the item. I wonder how many times Walmart makes refunds without returning the tax to customers. It appears to me that if this is a normal practice, it will certainly add up to a lot of money for Walmart and a loss to the customers. I was in a hurry on my way to an appointment and did not discover the error until later that afternoon. I will be returning the items for a refund of all of my money including the tax.

I have serious complaint regarding the store at 745 US Highway 287, Lafayette CO 80026. My husband, teenaged daughter and myself were shopping there today. It is our normal store. We have shopped there for 4 years, spending approximately $600 to $800 a month. Today, my husband and I got our weekly groceries and some clothing at a regular checkout stand. While we were doing this my daughter went and got a pair of jeans, two boxes of crackers, a Halloween decoration and a bottle of a juice drink. She was using her own money and went through the self checkout.

I went to the pharmacy to get medicine because I had a coupon for GoodRx. And the lady that worked there told me they were going to close for an hour because they were going to lunch. Her attitude and behavior was like I was bothering her because I wanted to start using Walmart as my pharmacy. No sorry. Nothing, I will never go back to Walmart. It was messy, dirty, and the customer service was by far the worse I have ever experienced.

Cortland Supercenter Walmart located at 819 Bennie Rd, NY 13045. The selling associate are so lazy, including management (Robin). I called the store to verify they had a particular item in stock Swai fillets 4 lbs bag. I was passed around the whole store for about 10 minutes in between holds, until I asked for a manager. Spoke with the store manager and only then I was told the item wasn’t available. My response was, "Why this wasn’t told to me during the time I was being passed around."

Walmart customer service is so unprofessional in this location. SADDLEBROOK WALMART. The employees has a lot of attitudes and very feisty. I went to Walmart to return a gift from my baby registry. Savion and the 2 girls who work in the customer service were not helpful and doesn't know what they're doing. Managers were useless. They’re more pro employees than customers satisfaction. A waste of time and energy talking and explaining to them and it will end up nothing they can do to solve the problem. I'm very disappointed!!!

I ordered gift cards online with other merchandise. When I got the gift cards I decided to call the number on the back of the cards to see if they were activated. They were not. Still waiting to be resolved. Calling has not helped. I asked for a person to speak with at the gift card area (you can’t zero out and talk to a human) and the Customer Service Rep gave me the number on the back of the card!!! Chatted with someone in line at Walmart said it would be escalated. I think they just read off a script.

Ordered a jar of Bliss Multi Faceted face mask for $13 and received a packet of 3 trial sizes which I have purchased before from other stores for $3. They said someone would get back to me when I filed a complaint about my order, but they never did.

Ordered pet food at a great price from Walmart's website with advertised 2 day free shipping with purchase requirements. Package was suppose to arrive 9/4 with the two day delivery and now 9/7 and still no package. The shipper (LaserShip-Tampa) acknowledges that they have the package and all that they keep saying is that it will be delivered the "next day." Their tracking history looks like a nightmare with every day listed as "out for delivery" and then no delivery. At night when the trucks come back, the tracking has an exclamation point with my town name on it.

On September 4, 2018 at 10 A.M. I ordered and paid for a Nintendo Switch that was in stock both at the store and warehouse. I paid for next day delivery. By 3 P.M. on the 5th I started a chat with customer support asking why I had not received any information about my purchase or shipment. They said something had happened and my order never processed. I have worked retail in shipping and receiving. That doesn't happen. So she gave me 10% off the purchase and had them rush order it for today the 6th. It's now 1:30 P.M. and the order tracker says waiting for package to arrive at USPS. So not satisfied at all with Wal-Mart online. Really need to step it up, I have never had a problem with Amazon or Ebay. I have been shopping at your store once a week since 1994. Guess I will be calling to see what has happened this time.

I purchased Pinalim tea on Walmart website. I used the tea as instructed for twice, didn't work. I used two tea bags, didn't work. I used three tea bags, didn't work either. I took it to Walmart, I should return it through their website. The representative called me, and said, "Because of you opened the package, we cannot take it back." Nonsense! How can I say the product didn't help, if I didn't try it? Poor customer service. I stay with other online providers especially AMAZON, it's the best.

Aug 28, 2018 I placed 2 orders with Walmart. One item arrived in Aug 30 and another, I have not received. Both were guaranteed 2 day shipping. I went to Wal-Mart store, I asked customer service to help, but they told me that they could not help me because I was in the wrong Walmart. They don't care about their customers. Anyway, I had enough with Walmart, I just need my money back.

I placed an order on 8/30/18 and was guaranteed two day shipping. Received an email saying all items would be delivered by 9/1/18. On Saturday 9/1/18, I only received two of the 9 items and when I logged in, the delivery status changed to say it would not be delivered until Wednesday, 9/5/18. I did not receive any notification that there was going to be a delay in delivery nor was it given the option to consent or cancel. I emailed them and all they said my only option was to return the order once I receive it and only then would they refund my money!!!

I went to the Walmart at San Mateo and Central in Albuquerque, NM. After I entered the store I was chased down by an employee who ran up to me and told me they did not allow shoppers with backpacks into the store. What he was referring to was my purse which isn’t that big. My “backpack” was buckled closed. Basically, I was being accused of being a shoplifter. When I looked around me, I saw other shoppers carrying large open shoulder bags that could have very easily accommodated shoplifting. As I said, my “backpack” was buckled closed. Furthermore, I saw another shopper with a backpack-style purse which, granted, was smaller than mine — but still she was allowed to shop.