Wal-Mart Reviews

Walmart @ Willow Lane in Mcdonough, GA, the worst in customer services. l been to this Walmart several time but yesterday was very annoying. l was on the returns line for hour, only one cashier. Next thing she have to go home, no cashier for Express return either, so we were left without cashier just standing on the line. But can see Walmart employees (3) of them looking at their phone include the one with yellow vest. Another problem l encounter lately was no item (s) you looking for on the shelf and if you do find it, the price on the shelve is different than what the item ringing for. This also happen to me at Walmart @ Bill Gardner in Locust Grove, GA. Walmart need to do better.

I made a order online and was told the order would be ready by 8:00 pm, no email no text. I called the store about my order and they kept answering and putting me on hold so I go to the store because I needed the item for work the next morning, so I go to the store and get the item and they would not let me get the item even though I had paid for the item. I will never ever give Walmart my business again because is just stupid especially when you pay for a item and go to the store and you got workers sitting around walking through the store, talking on cell phone and in each other department not helping are concerned about their customers. This has happen at the Walmart on Wrightsboro Rd. Augusta Ga 30909. They have the worst management and customer service than I have ever seen. Reason of review: Order processing issue. I didn't like: Poor customer service.

So I bought a makeup organizer online from "topeakmart" (I will get to that later), I paid $50, it came and the size is a little too big for the area where I was going to put it, I live in a small apartment. I wanted to return it, Walmart said since it's 3rd party they can't accept it. There was no contact info, nothing to get a hold of them, "seller". After digging around I finally found their email address and their response was "We will give you 5% back and give it to a friend or for future use". WHAT THE HECK?!?! I don't even have room for the box. So they refused to take it back, after going back and forth (over a week) they said I can return it at my own shipping cost (It will cost me as much as the box). So long story short, Walmart allows 3rd party to sell on their website without making it clear and it says nothing about a return policy or anything because you would think you're buying it from Walmart! It's just sad how people try to build their business!

Austin Peay, Memphis, TN - Have had the Walmart App since June/2017. Nothing but issues. Called their customer service 1-800- WALMART countless times to find out why I wasn't receiving the Savings Catcher. They didn't know either as we walked through the steps of the app. Various employees @ different times. (Also, did it in person @ my local Walmart. They told me to continue calling their 800 number to resolve the issue.). My screen wasn't looking like their screens. My screen was often semi-blank or icons that were on their screens weren't showing up on my relatively new iPhone. I couldn't get the Savings Catcher feature!!!

For no reason at all, refused to provide a way for me to change the delivery date of a package I'm expecting from them. More importantly, they don't have any real way for customers to contact their corporate office. They just send you to a maze of recorded messages that don't apply to your situation.

My grandson worked and saved to buy an unlocked phone from Walmart. He purchased a phone not on a payment plan but purchased the phone outright. He asked of the phone was unlocked and was told it was. I went the following day and asked and was assured it was. They then signed him up with Straight Talk for service which clearly states no contract. Month to month use any number you like etc. SO he paid for one month card for service.

I have had a Walmart credit card for several years. Never had a late payment or issues. Raised credit limit to purchase a new TV. 1 month later they closed my account. No notice. No nothing. My credit score is 762 and no bad remarks. I am now closing all accounts that are associated with Synchrony Bank. I give them 0 out of 5 ☆. I would recommend U.S. Bank to replace them. I would give U.S. Bank 5☆. If Synchrony bank doesn't want my business I will make sure they don't get it from any of my other accounts through them. **I had to give them 1☆ because system would not except 0. 1 is very generous as to the way they treat their cardholders.

I was shopping in mens clothing today in the Timnath Walmart (first time in a year). One of the employees pushed me out of the way because apparently I was in HIS way of stocking merchandise. He didn't smile and ask if I needed help. Not one employee there did. So sad. Walmart has really gone downhill and I more than likely won't go back.

I am unsatisfied with a couple of the younger ** woman work in the deli. They are rude and plain mean. I am also a ** lady. Whenever I come in there to shop are rude. I shop at Walmart Supercenter (2100 North Main, Mtn. Grove, MO) on a regular basis and I will appreciate when I shop the women can show some respect.

Emailed Walmart and they apologized and said the missing 8 items were "stuck in processing" and they could cancel the order if I wanted. I said to cancel. They said it could take up to 48 hours and I could check the status online. The order didn't cancel but now all 14 items said "picked up", when originally only 6 items said "picked up".

I ordered window blinds from Walmart. Got them and they were damaged. I returned them and reordered. This time got the blind with a damaged box and NO hardware. I reordered again. And not to my surprise they emailed me they were out of stock. I have been trying now for two weeks to get the hardware. Still can’t get anywhere with this people. I am done ordering things on the Walmart site!

I have bought the Tennessee Pride Mild Sausage and get it home just five blocks and it is thawed out. Walmart get this sausage in the store frozen then turns around and places it in open coolers not Freezers. I have called the company headquarter and got nowhere. Now I can and will start buying eggs from Target or another store that sells them for 28 to 48 cents a dozen whereas Walmart has went crazy thinking people will buy the 36 count eggs for $5.06 plus tax.

I have 2 instances of ordering from 'Walmart' and having trouble returning or exchanging the product. Unlike Amazon, there are products they sell where they refer you to the seller and if the seller is not cooperative, you the Walmart customer are just out of luck. Walmart only forwards your initial contact to the seller and will not help you if the customer will not respond or if the seller does not allow a return or exchange. You cannot return these products to Walmart and Walmart does not act as your intermediary. Serves me right for not ordering from Amazon. Never had this problem as an Amazon customer.

Purchased a 'refurbished' 50" 4K HG VISIO flatscreen TV 2 yrs 9 mos ago. Approximately 6 months ago (2 yrs 3 mos after purchase) VISIO wanted to push down a software update. I accepted the update, the update processed and rebooted the TV. Upon restart, no Video and no Audio. No control of the TV whatsoever. Followed instructions on how to perform a 'hard' reboot. No good. When the TV was purchased, I had asked to purchase the 3 yr 'extended warranty'. I was told by the store manager that extended warranty coverage was not offered on 'refurbished' TV's, but I could purchase the extended warranty on my other 2 60" new TV's that I happened to be purchasing at the same time as this 50" VISIO 4K HD one.

I was advised by the electronic department's staff member to buy a PrePaid SIM card for my home security alarm. The sim is not the one I need and I can’t refund the item. The non refundable policy was not disclosed to me upon purchase as I would have did more research before purchasing. This is a scam and I’m sure I’m not the only person this has happened to. I am shopping on Amazon for now on. I doubt Walmart even cares.

I ordered a small item at Wal-Mart.com that was delivered to my house. The label on the product was different than the product and I needed to return it. I took it to the store and was told it was a marketplace item and I had to send it back. $3.50 for a $7 item. I thought that returns were shipped for free like Amazon. Not so.

I want to know what my local store actually has in stock. It is virtually impossible. The website keeps telling me the item is in stock but when I click the item it says that it can be shipped somewhere I am not located. Why can't I confine my search to the store of my choice? I only go to Walmart when there are no other choices. Imagine how much worse it would be if they get their way and drive everyone else out of business! They will raise their prices for the worst products in the world, worst service and still treat their employees worse than slaves... I wish Walmart would go bankrupt.

Ordered several items from Walmart.com, which failed to arrive. When I spoke to Walmart, they said I was actually doing business with someone else through Walmart, and they take no responsibility. The vendors they work with say they were shipped. Fedex and UPS say they were delivered, and Walmart says it's my problem. This has happened more than once, so there is a clear pattern. Wanted to give Walmart a chance as to avoid Amazon; but it is impossible to do business with Walmart.com. For one thing, you need to be a lawyer to understand what they are saying, and if Walmart takes no responsibility, I certainly don't need them.

I am extremely disappointed in your inability to assist me with this matter. It is false advertisement for your warranties and a severe misrepresentation of your company's values and interests in your customers. I will be reporting this to the BBB and adding reviews anywhere I can regarding your marketplace. It is unreliable and unacceptable and I cannot believe Walmart who the first rep said not to worry that Walmart backs the purchases would later not. The first rep was very aware that this order was not within the 30 days or the 90 days and failed to mention. I was falsely advised that I would be taken care of. Not even a partial refund or a replacement with a similarly priced item was offered. All I got was a, "Sorry, can't help." Very disappointed and angry that I trusted your company and your sellers with a nearly $700 purchase that is now lost.

This is about Walmart store #316 Attalla, Al. I Was in here again today. 3 days ago I informed an employee that someone overfed the Bettas. Fish cannot live in nasty water. He said he would change them out. 3 days later I come in and the Bettas have not been changed. I spoke with an assistant manager who approached me very roughly and rudely. Said he would not mark the fish down. Without asking if I was going to buy the fish he removed 5 Bettas from my cart without asking and refused to sell the fish to me. The Assistant Manager Jonathan needs to be fired. He is unprofessional, rude and intimidating. Why in the hell does Walmart continue to carry Bettas if they are not going to care for them. This is animal abuse.

I really have had it with this place. I barely go to Walmart because of lack of customer service, nothing is price correctly, the lines are always long no matter what time of the day because none of the workers want to open more registers and honestly people are rude as heck. I was at Walmart because a family member wanted to go. I was pretty piss because I rather spend more and go to Target and get the same thing and get better customers service and less chaotic. We notice mirrors on sale and I grab one and she grab one. We saw only 1 sign that said about $5.49 which honestly seems good we didn't think much. The first one she grab had something weird on it like a crack and I grab another for her. We bought 2. The second one appear to have a hairline crack closer to the edge of the mirror which we didn't notice until we got home. Both mirrors we store properly in the car protected.

I purchased ammunition at the Covington, LA location and returned to the store with the receipt to either get the box of ammunition or get reimbursed. A Walmart manager reviewed the video tape and verified the purchase. The manager also said the customer after me left with the box of ammunition. The manager that reviewed the transaction and the co-manager, Heidi, refused to give me another box of ammunition or reimburse the money I spent on the ammunition because I went through a self checkout line.

I placed an order and was given a delivery date. I received half of the order a day later than expected and the other half is now 3 days late. I was told by a chat rep that I would receive the order by 10 pm (yes 10 pm) and to wait for it last night. Nothing came. Now today an agent told me it should be to me within 24 hours. Told them am leaving town and do not want package sitting outside of empty house. They told me nothing they can do but wait the 24 hours, either leave a note on door to have carrier take back or wait for a reply from carrier to authorize return and then refund. Very disappointing.

I placed an order on 8/28 for pick up on the same day around 3:30 am. Subsequently, at 5:56 PM I received an email that one of the items was cancelled because it was not in stock. Then at 8:34 PM I receive an email that the items were not ready. I ordered these item for an event I was having on 9/1. I waited until 8/30. Still heard NOTHING from Walmart so I cancelled the order and purchased my items elsewhere to make sure I would have them for my event. Online it showed processing not ready for pick up and cancellation requested, in addition to the item Walmart cancelled because it was not in stock. I contacted a representative and she told me that the items were not cancelled, and she could NOT cancel the order on my end; the system is hung up.

After purchasing a $100 Walmart gift card on August 11 and giving it to my grandson couple of weeks later he was unable to use the card. Evidently someone in California made a $99 purchase prior to the date that my grandson received the card. My contact with Walmart resulted in a repeated message that the purchase was made prior to the card being registered therefore nothing could be done.

Ordered for pick up and it was cancelled by Walmart but they still managed to charge my card and hold my monies for over NINE days. According to their own site they won't deduct monies until you pick up! They stole money from a disabled man and his family.

Warning: Do not take your vehicle to Walmart’s auto service center. They will not honor any damage done to your vehicle by their employees. Their insurance claim process is set up to *not* serve their customers. It is unfortunate that a billion dollar industry like Walmart will not cover even the smallest of damages. In my circumstance, it was a small tear (first and only) in my leather driver side seat. I was absolutely sure it happened at Walmart. I was told that they did not have enough 'evidence' to process the claim - after weeks of trying to connect with them.

I purchased a wedge pillow online on August 16, 2018 and Walmart.com sent 2 wedge pillows instead of one. On August 20th I contacted Walmart.com and arranged to pay for the second pillow. Instead of pulling the second payment once from my account Walmart.com pulling the second payment twice from my account. I contacted Walmart.com 3 days after the pull to discuss it and was told they would research it and get back with me in 5 days. I never heard back from them so I contacted them the beginning of September. I had to explain the entire problem again and was told that since I didn't make the purchase through Walmart.com they can't do anything about it.

I ordered a 4K television from Walmart.com for a really good deal with the 3 year warranty on September 7. I was guaranteed delivery on September 10 at a specific store near my area. I waited until the 10th but never received an email saying they had received the order but I went to the store anyway. They didn’t have it. I went the next day, still didn’t have it. I called customer service the next day and they confirmed with me that the order had arrived at the location and to take a case number that they had given me and show it to an employee at the store who could call back and confirm with customer service that my order was indeed at the store.

The last few times I have shopped at my local Walmart, I have noticed fewer cashiers and longer lines. Today there were 4 cashiers and each had 4-6 customers waiting to check out. I waited ten minutes before beginning the checkout experience. By the time I arrived home with my groceries, my ice cream was melted and other frozen food defrosted. I have a new Meijer store near me where I will begin shopping because of the poor customer service I have received during my last few visits to Walmart. I called their 800 number and was provided with no solutions. Very disappointed.

I had ordered sneakers for my daughter from Wal-Mart.com. I was sent the wrong size. First, I went on the Chat customer service. The agent assured me I'd get the right size this time. So, I sent the shoes back. WRONG SIZE sent for a 2nd time. Go back online to go through the Chat customer service and I was reassured and promised that I would get the right shoe. Returned the shoes for a 2nd time. WRONG SIZE for a 3RD TIME! Finally, wrote an email. All I got was an apology and offered a refund. I waited about 1 month and still have the WRONG SIZE sneaker. Talk about frustrating. Customer service didn't resolve my issue. Never ordering online from Wal-Mart again. Be aware.

Went to order a set of Mastercraft tires sku# 563861214 and all day long it shows them priced at $90.78 but go to add them to the cart and the price jumps to $95.25. They refused to honor the advertised price. Had I not realized my total was higher than estimated I would have probably never known. Be sure to check your prices before you pay at walmart.com!

On Sept. 6 I placed an order for grocery pick up from the Bedford, Va Wal-Mart. I cancelled the order the same day, as I have done a couple of times in the past. It's Sept. 10 and the charges are still listed as "pending" on my account. Wal-Mart credit said there was a "code" problem but it was up to the local Wal-Mart to fix it. The number for Walmart.com customer service for groceries connected me to someone who said the cancellation was approved but it would take up to 5 DAYS to show up on my card. He said, I SHOULD have called them directly to cancel the order so it wouldn't "go through the system". There is nothing on the Wal-Mart website to indicate that you should call them to cancel an order.

They rarely get the orders correct. Items are left off or added. I was returning an item to Walmart customer service and was making a purchase at the same time. Instead of refunding my money, the customer service rep told me that she was applying my refund to the new purchase. What she did not mention is that she was not refunding the tax that I paid for the item. I wonder how many times Walmart makes refunds without returning the tax to customers. It appears to me that if this is a normal practice, it will certainly add up to a lot of money for Walmart and a loss to the customers. I was in a hurry on my way to an appointment and did not discover the error until later that afternoon. I will be returning the items for a refund of all of my money including the tax.

I have serious complaint regarding the store at 745 US Highway 287, Lafayette CO 80026. My husband, teenaged daughter and myself were shopping there today. It is our normal store. We have shopped there for 4 years, spending approximately $600 to $800 a month. Today, my husband and I got our weekly groceries and some clothing at a regular checkout stand. While we were doing this my daughter went and got a pair of jeans, two boxes of crackers, a Halloween decoration and a bottle of a juice drink. She was using her own money and went through the self checkout.

I went to the pharmacy to get medicine because I had a coupon for GoodRx. And the lady that worked there told me they were going to close for an hour because they were going to lunch. Her attitude and behavior was like I was bothering her because I wanted to start using Walmart as my pharmacy. No sorry. Nothing, I will never go back to Walmart. It was messy, dirty, and the customer service was by far the worse I have ever experienced.

Cortland Supercenter Walmart located at 819 Bennie Rd, NY 13045. The selling associate are so lazy, including management (Robin). I called the store to verify they had a particular item in stock Swai fillets 4 lbs bag. I was passed around the whole store for about 10 minutes in between holds, until I asked for a manager. Spoke with the store manager and only then I was told the item wasn’t available. My response was, "Why this wasn’t told to me during the time I was being passed around."

Walmart customer service is so unprofessional in this location. SADDLEBROOK WALMART. The employees has a lot of attitudes and very feisty. I went to Walmart to return a gift from my baby registry. Savion and the 2 girls who work in the customer service were not helpful and doesn't know what they're doing. Managers were useless. They’re more pro employees than customers satisfaction. A waste of time and energy talking and explaining to them and it will end up nothing they can do to solve the problem. I'm very disappointed!!!

I ordered gift cards online with other merchandise. When I got the gift cards I decided to call the number on the back of the cards to see if they were activated. They were not. Still waiting to be resolved. Calling has not helped. I asked for a person to speak with at the gift card area (you can’t zero out and talk to a human) and the Customer Service Rep gave me the number on the back of the card!!! Chatted with someone in line at Walmart said it would be escalated. I think they just read off a script.

Ordered a jar of Bliss Multi Faceted face mask for $13 and received a packet of 3 trial sizes which I have purchased before from other stores for $3. They said someone would get back to me when I filed a complaint about my order, but they never did.

Ordered pet food at a great price from Walmart's website with advertised 2 day free shipping with purchase requirements. Package was suppose to arrive 9/4 with the two day delivery and now 9/7 and still no package. The shipper (LaserShip-Tampa) acknowledges that they have the package and all that they keep saying is that it will be delivered the "next day." Their tracking history looks like a nightmare with every day listed as "out for delivery" and then no delivery. At night when the trucks come back, the tracking has an exclamation point with my town name on it.

On September 4, 2018 at 10 A.M. I ordered and paid for a Nintendo Switch that was in stock both at the store and warehouse. I paid for next day delivery. By 3 P.M. on the 5th I started a chat with customer support asking why I had not received any information about my purchase or shipment. They said something had happened and my order never processed. I have worked retail in shipping and receiving. That doesn't happen. So she gave me 10% off the purchase and had them rush order it for today the 6th. It's now 1:30 P.M. and the order tracker says waiting for package to arrive at USPS. So not satisfied at all with Wal-Mart online. Really need to step it up, I have never had a problem with Amazon or Ebay. I have been shopping at your store once a week since 1994. Guess I will be calling to see what has happened this time.

I purchased Pinalim tea on Walmart website. I used the tea as instructed for twice, didn't work. I used two tea bags, didn't work. I used three tea bags, didn't work either. I took it to Walmart, I should return it through their website. The representative called me, and said, "Because of you opened the package, we cannot take it back." Nonsense! How can I say the product didn't help, if I didn't try it? Poor customer service. I stay with other online providers especially AMAZON, it's the best.

Aug 28, 2018 I placed 2 orders with Walmart. One item arrived in Aug 30 and another, I have not received. Both were guaranteed 2 day shipping. I went to Wal-Mart store, I asked customer service to help, but they told me that they could not help me because I was in the wrong Walmart. They don't care about their customers. Anyway, I had enough with Walmart, I just need my money back.

I placed an order on 8/30/18 and was guaranteed two day shipping. Received an email saying all items would be delivered by 9/1/18. On Saturday 9/1/18, I only received two of the 9 items and when I logged in, the delivery status changed to say it would not be delivered until Wednesday, 9/5/18. I did not receive any notification that there was going to be a delay in delivery nor was it given the option to consent or cancel. I emailed them and all they said my only option was to return the order once I receive it and only then would they refund my money!!!

I went to the Walmart at San Mateo and Central in Albuquerque, NM. After I entered the store I was chased down by an employee who ran up to me and told me they did not allow shoppers with backpacks into the store. What he was referring to was my purse which isn’t that big. My “backpack” was buckled closed. Basically, I was being accused of being a shoplifter. When I looked around me, I saw other shoppers carrying large open shoulder bags that could have very easily accommodated shoplifting. As I said, my “backpack” was buckled closed. Furthermore, I saw another shopper with a backpack-style purse which, granted, was smaller than mine — but still she was allowed to shop.

Walmart Spokane Valley Store #5883 5025 E Sprague Ave Spokane Valley, WA 99212. We have ordered online groceries from this store twice now with the same disappointing service. First time ended up in a 50 minute wait with us waiting in the lot while they did the actual shopping. The manager called the following day to apologize and assure us this is not the type of service they offered in additions to a $20 bill. (We thought no worries they are new to this and let it slide). Now this is the second order we have placed at this store where we called while heading to pick up and after thirty minutes of waiting they informed us they were 20-30 minutes behind with orders.

So apparently Walmart only allows you to purchase no more than 2 electronics online within 21 days. They call this "quantity control". I call it stupid & losing business. If you try to purchase more than 2 electronics they will allow it & then turn around & cancel your order, causing you to wait 5 plus business days to be refunded. I'm so pissed off. I have multiple children that have birthdays around the same time, hence, my purchasing multiple electronics. I'm kind of glad this happened though because Best Buy had the same item for $10 cheaper MINUS the huge, unnecessary hassle.

I placed 2 orders with them. 1 on Saturday the 25th and 1 on Sunday the 26th. Both 2 day shipping. I got the one from the 25th today, 6 days later, and the one from the 26th is scheduled for the 5th. I've called and chatted with them many different times and every time they refuse to help me even though they admit they screwed up. Never once was I able to talk to an American and I had to constantly repeat myself to make them understand. Wal-Mart does not care about their customers. All they care about is money and making sure that they can't issue a refund. I would really think hard about ordering from them. Shop around, because paying $5.00 more for something is way better than dealing with them.

I just spoke to a call center agent named Medina who said she works out of Montreal Canada call center of Walmart. She had difficulty explaining my bill to me, often saying the cents into dollars which was confusing in the conversation. She has heavy Middle Eastern accent but that's not the problem. The problem was when I told her I'm also monitoring our conversation because she kept making mistakes about the amount and also because she can't understand my question; she deviated from the question and did not come straight to the point. Medina then told me to hold on for awhile and came back saying she can't continue with our transaction because I'm recording the conversation.

I placed an order online this morning order # **. I was told online that if I spent $35 I would get 2 day free shipping. Well once I hit the confirm button to place the order I received an email telling me that my order should be delivered on 9/10/18. Today is 8/30/18!!! Where is the 2 day shipping!!? I first tried chatting with a stupid customer rep online that ignored me the whole time and then I had to get offline as I don't have all day to spend on Walmart's customer service chat. I told him to fix it and email me confirmation. Of course he did nothing and now at 2:30 pm I decided to call customer service as I never got the email.

Received my replacement order for 4 cans of dogfood that I did not receive in my original order. They screwed up AGAIN! They sent me Hearty Loaf with Beef. Called customer service AGAIN! They are sending ANOTHER REPLACEMENT! LOL! ALSO, called corporate to no avail! They claim that they have NO control over what these warehouses ship. We will see what comes on 9-1-2018, for the 21 can replacement. If it is also not right, I told the lady I spoke with today that I will be calling back for a full refund, and the incorrect cans that they keep sending me will be donated!!

I ordered a set of 6 bowls online, received one bowl out of the set. Called the customer service line, they said no problem we will give you a 10 dollar voucher and send you the missing bowls. 2 weeks later, no bowls. Talked online to a customer service rep and this time he said they can't send the missing 5 bowls, that I would have to return the one bowl to Canada post - pay for shipping back to their warehouse and then once they receive the one bowl they would return my money and then I could re-order??? WHY on earth would I go out of my way to do that? They are ones who messed up my order, they should be able to send me the missing items from my order. This is unacceptable, I am waiting for a phone call from a manager, which I'm sure I will not hear from. Walmart sucks.

On 8-21-2018 Ordered online, 4 cases of Ol' Roy Meaty Loaf with Savory Beef @ $9.99 per case of 12 20 oz cans. When I received my order confirmation, it only stated they were shipping 44 cans. I immediately contacted customer service, and the young lady stated that the order was in processing, and the moment we get off the phone, she will go out to tell them to add 4 more cans. Sounds good right? NOT! Received my order on the 24th and 25th. LOL! Received only 44 cans and to make matters even worse, 21 of the cans was "HEARTY LOAF WITH BEEF". I have NEVER SEEN this name on any cans in the store OR found them on their website.

I ordered at Walmart.com to pay in store. Don't do it! No one knows how to give you your money back! Talked to the store. Got my cash back after 2 days. No one wanted to credit the rest of my 209.00 back onto my check card, after they took it out of my checking account with no problem. Talked to Walmart and Walmart.com customer care still haven't received my money after 10 day!! Called corporate offices **. They won't talk to people! Kept transferring my back to Walmart customer care. That's how much they care about their customers!!!

My wife and I spent $800 or so on groceries, clothing, etc., per month at Wal-Mart. I bought multiple pairs of cargo shorts there every year for my job. I had a pair on that was nearly 2 years old when I went to exchange a pair that had ripped after only 3 wearings. I didn't have a receipt, but policy states that items under $20 may be returned under certain conditions, all of which I met.

Bought $200+, cart full of groceries. Go to check out and the only check out is 1 less than 20 items open and the compact self check out. Nightmare. I should of walked out but I was under a time constraint. It took forever to move groceries around repeatedly because there was no room to scan everything. Plus trying to keep my purse close. Seriously giving up Wal-Mart this time. It’s just not worth it.

Kudos to Walmart for presenting cheap curtain rods made of cheap plastic as though they were iron and charging accordingly (as though they were iron). I rarely shop at Walmart but this is, hopefully, the very last time that my foot is set there. I have had enough of legal crookery and our short-cut culture in which all means are sacred to make money out of unwary and trusting consumers

So I go into Walmart to buy an Instant Pot. It's $59 on Amazon but I didn't want to wait for shipping. There it was at Walmart BUT $79.00. $20 price difference is ridiculous! I asked them to price match since THEIR WEBSITE says it will price match, but they said, "NO, WE DON'T PRICE MATCH." Well, update your website then. Of course I didn't buy it, but I'm thinking to myself, sooner or later, your sales are going to go way down as someone like me won't buy these things from them. They could have turned my thinking around, all for the sum of $20 in this case.

I need a refund, from an "online Walmart Pick-up", (pick up at my store), via Walmart app, transaction in the amount of $18.59 which was paid via a stored payment method. I completed this transaction between 2:30-3:30 pm, this afternoon. At about 7 pm, I went into my local Walmart, store #379, to get the items that I had bought earlier in the afternoon and a couple other things, like food items I cannot buy via your app with my EBT card, Snap Program, card. Which is one HUGE fail on Wal-Mart's part.

I will never order online from Walmart again. I tried four times. The first time I received a used lawnmower that actually had gasoline in the tank. The second time I received a badly damaged snowblower that also looked used. The third time I ordered food items - cereal and canned goods. All items had simply been thrown in a box with no packing material. The cereal boxes were completely crushed. The canned goods were all dented. I called and complained and they said they would re-ship the order. They did and this time there was one or two inflatable bubbles, but like before, everything was thrown in the box. Cereal again crushed. Cans again dented. If Walmart wants to gain ground on Amazon for online shopping, this is the worst possible way to do it. I'm done - they've lost my business.

Placed an online order for a store pickup and received the confirmation notice. The email stated that I would be notified when the order was ready. After 4 days, I contacted Walmart and the representative stated that order was stuck. Without asking, they canceled the order and said reorder it. Just lost my tax free weekend order.

First, this TV took over a week to get delivered and once it was delivered, I plugged it in and the entire screen was cracked!!! So I immediately started a return and was instructed to go to my nearest Walmart to get my money back. I go to the Walmart in Garland that is located on Broadway and had the worst time of my life. First they could not locate my order, then they told me that I made multiple payments on the TV that is not true, I paid one time with my debit card. Then they tried to give me all my money back on a gift card. No, I want my money back just like the way that they got it. Then the Assistant Manager by the name of "Dee" came and was the rudest, unsympathetic, unprofessional manager I have ever came across.

I had made a call to the Wal-Mart at my location. I got nothing but the runaround and rude employees that did not even direct me to the right department. I then got the produce department in a young lady answered by the name of Jessica. She gladly assisted me by going to the meat department and looking for what I needed. She took the time to assist me with excellent customer service. It took me 4 employees to get a kind one that was willing to do her job... Great job Jessica. You are greatly appreciated... It is because her I given her 4 stars.

When I order every month and everything says 2 day shipping... I "might" get 3 items out of 15 in 2 days! Why don't all my products come as promised? And out of 15 items, I usually get at least 4 different boxes with only 1 or 2 items in each. Why can't everything come in 1 or 2 at the most? Waste of boxes.

I purchased a television from Walmart and was disappointed to find a used and broken tv in the box when I got home. I took it back to the store in Demopolis, AL two hours later and they would not exchange the TV or give me a refund. I contacted their corporate customer service office and have still been unable to get them to exchange the TV.

Ordered a drone from walmart.ca Marketplace but it came with missing parts. Tried to contact 3rd party seller many times through Walmart site but never got a reply. Contacted with Walmart customer service many times but they won't let me return the product or refund my money. I felt like I got ripped. Won't recommend Walmart Marketplace. Even AliExpress, eBay, Wish provides better customer service.

I would give them a zero if I could. I am officially done with Walmart! They have a bed store outside of Walmart on Bethany Home Rd in Phoenix, AZ and apparently they have only 8 open across the country. The signs says "Walmart sleep shop", when you pay, you pay at Walmart cashier, but when I got my order delivered to my house the salesman sold me incorrect bed frame. They did nothing to make the return easy. I am over 2 months and still have not received my refund and every time I speak with a manager from the store I bought it from they tell me the sleep shop is NOT AFFILIATED with Walmart??? ** how rude ALL the employees have been during this process! Save yourself a headache and return hassle... Switch to Target. Totally disgusted with Walmart. Will never step foot into another one.

CAUTION! Avoid the Walmart Credit Card at all costs... Mine has been paid off and closed since 2015 and they are still on all of my credit reports as carrying a balance since 2015. I've paid off all my credit cards and Walmart is the only one I have this issue with. Oh, if you're planning any long conversations with the learn Hindi because their English sucks!

We purchased a TracFone smartphone and received it. We have an email confirming it was picked up by us at store. We had trouble with TracFone activating it. TF said they got a message from Walmart.com that the phone was stolen so TF frayed the SIM card. Walmart.com denies it. Now, no one wants us to talk to us. We paid Walmart.com for the order. We should be able to get a refund from them, but they say we would have to wait for TracFone to refund them, then they would refund us... BUT it would take months for our refund... what if they don’t refund and we are out $120.00. Please help. It is crazy.

Incompetence run amuck. That's my assessment. They make mistakes in the shopping of your items. They make mistakes in billing. They don't have your groceries ready at the time. You are designated to pick them up. Huge mistakes. I had problems for three weeks in a row and they didn't like my complaints and canceled my account. Good luck with this service that is designed to be a convenience to customers. It's not. This all occurred at the Walmart, Mount Pleasant, SC 29466.

I purchased a kayak that was supposed to be delivered to store 1 week later. I received an email the day after the missed delivery date saying it was delayed. I contacted the online help desk asking for a new date. I needed to arrange pick up on such a large item since Walmart would not ship to my home. They said it would be delivered 2 days later. Again that day came and went. I contacted the online help once again to be assured it was on the way and it would be delivered to the store another 2 days later. Again that day came and went. I waited an extra day.

Part of my order was piecemealed, only receiving 2 of 10 items on the day I was supposed to receive the shipment. The next day I received 5 items, with another 12 items outstanding and unaccounted for. Three days later still nothing. No email, no phone call, nothing. I call customer service and they tell me the rest of the items were damaged in shipping and they can re-order those items and will have to wait another two days. I asked why no communication and was just told sorry. Guessing I am going to have to stick to Amazon because this was a horrible experience. Not much different than shopping in the store.

"New" website is a joke. It won't allow login to an existing account, won't allow new account setup, and sets pickup location in an entirely different state. Won't allow you to change the location unless you log into an account. Support was a joke as well. When contacted they did not listen to the problem and decided the issue was not with their site, but with my browser.

I have been so very pleased with the products, prices and speedy delivery that I wanted to share. The convenience of being able to peruse the expansive products available, clear descriptions, customer reviews and decent pricing has been great. They delivered in two days to my doorstep. If I needed customer care, Walmart immediately took over and solved the problem. I, recently, ordered from their new company Jet, to see if the quality and service for groceries would be an option for me. Excellent. I left a review for Jet. I am a very satisfied customer.

The last two times I have ordered from Wal-Mart my orders have been late. 2 day delivery is a joke. They really need to consider doing their shipping with someone other than FedEx. I have had orders sit in the facility for 2 days before it is shipped out. Totally dissatisfied.

Walmart Using UDS Shipping. Beware. Walmart is now using them to ship package. First time using this company to ship my package and it's delayed this will be my last time. I will never order from Walmart.com again or shop in their store. They now are so cheap they are using crappy delivery service. It just not worth it. I would rather shop somewhere else and pay more for shipping to get my item fast.

This was the first Sanyo TV I've ever purchased on Nov. 04, 2016, never ever buy a Sanyo TV. (Parts start going out right after the one year warranty ends.) The TV had a great picture and we hardly ever use this TV in our bedroom, then all of a sudden this Sanyo TV would not come on, all the other VIZIO TVs (3) I have in my home work great and I've had them for 6 years now without any problems. I called both Walmart and Sanyo customer service and neither one would even answer the phone. It will cost just as much to fix this TV as it would to purchase a new one, never again will I buy a Sanyo TV... waste of money!

Returned the rooted food radishes and went to dept. where there was a sign return/money order. I stood in line and after a few mins the only person behind the counter yelled at me in line that the returns are next door were the signs says. I advised and pointed to sign over her head and she said that marked no difference and the returns are next door. I went next door and waited because the entire dept. was having a meeting and the dept. was shut down (11:00 am). After a few mins. the meeting finished. The people stood behind the counter (5) and looked at each other whom was working at counter. Finally I made it to the counter after 10 mins and being the only one in line returned the produced.

Filed extended warranty claim on a Walmart TV (Vizio) bought in DeLand, Florida. Assigned it out through "service center" over 63 miles away (Christmas Florida). Went through several Chat sessions and phone calls to find out the "service center" had to order 3 parts before they would call to schedule an appointment to see the TV. We have to wait 5 to 7 business days for these parts to come in. Went to Walmart to issue my concerns, their on-site Manager on Duty stated Walmart's policy is 90 days.

My wife went in to EXCHANGE a diaper brand due to a rash on her daughter and they were also a size too big. She wanted to Exchange it for other brand. We went to one location in the area and they wouldn't EXCHANGE the diapers. They made us drive to a different location which we spoke to customer service associated who was very helpful and didn't understand why they didn't exchange it at other location because it was not a Returned. The boxes were closed and the diapers were not used. My wife also has worked in retail in her early years and she said there shouldn't have been no problems Exchanging the item.

July 24th at 6 pm. Went to Walmart in North Mt Pleasant SC and had $254. in groceries. Got into a line of only 2 open, waited 10 minutes behind 3-4 other carts. The cashier shut her light off and said “the aisle is closed”. I then said “you can’t do that”. She then replied “I’m not arguing with you”. I then again said “you can’t just shut the light off and say you’re closed, it’s not right”. She then turned to the cashier behind her at the other open register and said “I’m not dealing with these people”. She then checked out the lady that was next in line. Another lady in line before me said that light was on and proceeded to the next available line that is now 7-8 carts deep.

I shopped there a LOT. Spending hundreds of dollars each year. Every single time I have called there to find out if something is in stock it's a circus. 4 calls later and no information, no answer, Manager would not answer when requested. twice. I can't believe Walmart makes as much money as they do for terrible service and sub par products that break after you buy them.

My first and last experience with Walmart I tried to use a Walmart application to get a birthday gift and I paid extra to get it on time but I didn’t get before and after my wife’s birthday. When I called the customer service to ask for refund they said they have to contact the seller first!!! I said, "I bought it from you not from 3rd party!" It’s like you buying from eBay... it’s crazy. Don’t trust Walmart because you’re not buying from them. You’re buying from 3rd party so you don’t know if you will get an authentic product or fake!!!

Only option on a Sunday was self check out - Went to the Wal-Mart at the Scarborough Town Centre. I choose this location because of the produce. I spent a total of $122. I went mid-morning. There were NO regular cashiers. There were 3 cashiers standing at the self check out. I think this was ridiculous! Because I bought fresh produce, I had to wait until the girl came over to hit the right buttons to weight the fruit according to the weight. This was tedious & total waste of everyone’s time. I did not need to “ learn” how to weigh my fruit, I just wanted to pay for it & get home. These self check out are for small purchases, not someone who has a lot. I had to put my bags on the floor. I WILL NOT go back to this location again. Very poor & not customer friendly.

Walmart online, ordered 2 foursomes of tires. Went to the Simi Valley store to pick them up. They could only find one set of four. Checked out, loaded them in my truck and off I went. Get my credit card bill and find out that I am charged for 2 foursomes! $414! Still disputing 2 months later. Will not Walmart online shop again.

I don't know who's idea it was for self checkouts but it is the dumbest thing they have came up with. I don't get paid for scanning and bagging my items. My wife and I went to Walmart in Covington VA late at night Friday only to see not a single line open. The only thing that was open was the self checkouts and even then there was no one there. Not only was we complaining about this but another gentlemen who had to check himself out as well was complaining. This is the third time I complained about this and each time I get told by management that they always have line 6 open for cigarette sales but yet again no one was there and no light above the register was on.

I ordered an item on July 15, and when I check the site and order number it said at first estimated delivery on the calendar July 20. I check the day after, as my order hasn't come yet and now there is no date and it's not even in UPS system yet. I call and now they tell me the order has been delayed. There was no communication or indicator.

I ordered a 6 pack of chart paper from Walmart.com. Walmart sent an email saying that my 6 pack of chart paper was delivered. I only received 2 chart papers. When I called customer service, Walmart said that they've made a mistake and there's nothing they could do about it. Their tactics are deceiving and manipulative. I did not expect these types of scams from a company like Walmart. I've learned from this experience and won't make that mistake again.

Advertised 115 Viactiv for price of 100 BUT NOT what shipped. I only got box of 100-- Called. Spoke with foreigner who basically called me a liar even though anyone can pull up & see the advertisement with picture; this is false advertising which I do believe is illegal. Is there such a thing as an honest business anymore... I really do not think so. Just liars & cheats.

The Walmart store on West Maple in Elkhorn, NE has so few electric carts that there is usually a waiting line for them, and many others leaving without shopping. The staff are not helpful in regard to this issue, as they are so frustrated by it themselves. During daytime hours many handicapped and elderly like me would like to be able to shop there, but it is basically inaccessible to us. Many of us are deciding to go to Target, Hy-Vee, Menards, Family Fare and other more handicapped amenable places.

10:20 pm Tuesday. They only have one register open. I have a big cart full of items. I called the main # and asked them to open additional registers. They said they don't have any at night. I refuse to use the self check out unless they give me a 20% discount. Only one line open. 9 people in line at time of review.

Walmart reviews are a FARCE! I tried to submit a review (five times) I had written for Sundeal M7SL 26 Mountain Bike and Walmart continues to censor my reviews by DELETING them. I give Walmart and big fat ZERO along with the seller of the bike, Cross Lake Sales, who couldn't even tell me what replacement brake pads I need for the bike. I will never rely on any one-sided reviews and I will post this elsewhere on the net. WM allows only favorable reviews of its products.

I ordered tires offline at Walmart.com and I used my Walmart debit card that I load cash onto. I called first and was told first I could not get a refund. I would have to go through Walmart.com that I could not bring tires back to store. Then I looked up refund policy online and noticed I could get refund so I called the Walmart store again and she said I could bring them back and I could get a refund. She looked up the information seeing I used my Walmart debit card and she said nothing about having to wait. So I took the tires back into the store I picked them up at.

I am a disabled senior so shopping online saves me the hassle and embarrassment of fumbling for my wallet, taking too long to get out from the cashier etc. I bought this phone as I need a cell, for medical matters, should they arise and to keep in touch with family. I bought this phone as I had a Samsung cell and they are very good phones. However, Walmart is selling through a 3rd party and this outfit Jpmobiles.com is a total rip off! The phone I received isn't even a good knockoff. According to the 5 cell techs 2 at Walmart superstore in North Vancouver and 3 from my cell service who would not put the phone on their servers as the software is not able to cope with CND cell requirements. The software was too old! And do you think Walmart has reimbursed me. No!

Apparently Walmart has a new online company like Amazon. It’s called Walmart.com. When I did a Walmart search to find a particular sandal it came up under Walmart website. I ordered them knowing if they don’t fit I will return to Walmart... NOT HAPPENING! So Walmart.com has NoTHINg to do with Walmart. Confused? I was. Tricked? I was. Super annoyed? I am very very annoyed. My purchase amounts to losing $22 but my intent is to educate the world so they don’t even lose a penny. It’s very odd no name came with the package, no return. Nothing. Like the sandals were sent from the sky. So sleazy. The Walmart store... I like unless you have to return something. It’s a 30-45 minutes wait and you get an argument once it’s your turn. But the prices are good if you don’t have to return anything...

Local Walmart (30014) recently closed self checkouts during the night. This morning at 6:30 AM they had only one checkout open and there were 6 people in front of me. I walked out leaving about 1/2 basket of goods for someone to put away. I was on my way to work and will not wait in a checkout line this long. This is an example of stupid and uncaring management. The local Kroger still has their self checkout open early in the morning.

I ordered 2 pillows with shipment to my local Walmart store. I received 2 emails stating the products would be late and then received an email telling me to come pick up my order. So tonight I went in (about 8:10PM) and was told I couldn't pick it up as customer service closed at 8. Whoever heard of such a thing? Walmart will never be Amazon! There was no mention in the email that I could only pick up certain hours and there was absolutely nothing at the store that stated customer service only worked certain hours. My last order with Walmart, very low class.

Message sent to Wal-Mart June 28. We purchased 60 bags of this mulch a few weeks ago. We used 42 of them in our front bed and it looked beautiful BUT in one week the bed was filled with thousands of tiny little weeds!!! I spent hours pulling them out and they are still growing! We never had this even when there was just soil in the bed. Mulch is supposed to help control the weeds, not grow them! It seemed like there were seeds right in the mulch. Now we have about 20 bags left and we are afraid to spread the rest for fear we will have the same outcome. We are NOT SATISFIED with this product at all! July 1 Received a call responding to my message. Was told that if I returned the unopened bags of mulch with my original receipt, I would receive a full refund for all the bags purchased. WARNING - DO NOT BUY THIS PRODUCT!!!

WalMart Pharmacy Landover Hills, Md. After leaving the burn center in D.C. I dropped off a script for ** as I had 3rd & 4th degree burns and amputations of part of my foot mostly my toes. I have serious injury on my heel and very bad on the side of left foot. Told I could get after 11 the next day. Waited til 1 to call only be told Dr. had to verify it which was done by MedStar. By now I am in screaming pain due to a skin graft too. Called them back only to be told it was not verified yet...when it was. Fell asleep for a nap next to phone and it never rang. By now I had been 30 hours without even a ** and my injuries were severe and very, very painful. One was on the heel which makes it hard to walk. I was in more pain than I can describe. And I am hysterical.

Walmart is our one stop shop. It is great store where I live. Open late hours. Easy to find things and I always follow discount days. Only drawback is, some of the Cashiers are scanning some items double. Seriously? How many times I go to customer service and empty my basket to review after waiting long time of period on the line? So Many until I learned what to do... So You need to watch out. Especially if you are going with your family and talking while they scanning. Not just this, you must put price on the item with pencil or pen or make sure you check barcodes (Mostly confusing), so many price tags on shelves.

This is a neighborhood Wal-Mart which closed at 11 pm. I walk In at 10 pm, just to grab a couple of items. This particular Wal-Mart is known for only having self checkout, no matter the time nor day. So as usual I start scanning my stuff. I swiped my card and after it said "approved" it said I had a remaining balance of $2.67. I thought was weird because I had well over $100 on my credit card and my groceries only came to about $25.00. So I swiped my card again to pay the remainder balance. After getting my items bagged up, I stood there looking at my receipt wanting to know why that happened. My teenage daughter was on line behind me, she was purchasing 2 items for herself with the money she earned. So while I was waiting for her, and looking at my receipt I noticed an employee walk over to us. I thought she was just coming over to retrieve our handheld basket, she did do that but she continues to stand there.

My 3 year old and I started shopping and nature called for him so I rushed him to the Layaway bathroom (which was closest to us). The family bathroom was locked and the Men’s & Women’s bathrooms were blocked off due to being cleaned. So I waited a moment until an Associate came by. I asked 3 different Employees if they could unlock the Family restroom and they just looked at me with blank stares and said, "Sorry." I was upset and just said, "Okay," I had to proceed to the front bathrooms (which was not an easy task, due to the store being crazy busy). At this time my poor son was in so much pain, and I couldn’t believe the employees didn’t understand the situation.

I have never been disappointed in anything I have gotten from them, even when they go through a third party to get something to deliver to me. They are just exceptional.

I purchased a vacuum... took home and it was disgusting. Obviously it was used for a while and returned. I brought it to customer service. They refused to give my money back even though I had my receipt. (Keep in mind I just purchased 2 hours ago). Told them that was ridiculous. I have my receipt... Proceeded to tell me "well you go back and get another one then I can help you". Asked to speak with manager and refuses to call one over... I will never go back again. That is awful the customer service.

Waiting in line, they didn't have an extra pen. I said I would use mine. The girl moved from the register beside her and told me to go to the end of the line. At that time about 7 to 8 people were lined up at the register next to me. I told the girl I would report this. Lack training. I worked in customer service for many years. Never did I do a person like that. I had done a lot of shopping at Walmart. No more at this location.

I ordered a flashlight (Surefire titan plus) for $ 90.00, which is about the same as everyone else is selling the product for, but I figured if I was not satisfied WAL-MART says just bring it to your local store for a full refund. Well in order to turn the light on (it has 3 modes) you have to twist the head on then off rapidly to get to each mode, low-med-high (so you have to twist it 3 times quickly to get on high), so I was not real impressed and figured I could return it. WRONG, when I went to the customer service desk they told me that the product was shipped thru a 3rd party wholesaler and they gave me the web address and phone number. I turned away scratching my head and very confused. Now if WAL-MART sold me the thing, got credit for it and charged me then why shouldn't they take the damn thing back? NO SENSE TO ME!!!

I was at Walmart, making a $59 purchase, when the cashier talked me into an instant $25 discount for applying for a Walmart credit card through Synchrony Bank. So, for the $25 savings, I applied through the cashier, even though I didn't really need/want the line of credit. Surprisingly, I was instantly denied! Aside from the humiliation, I was worried someone may have hacked my credit. So I speed home, anxious to check it, knowing that my credit score was well over 800, and has been that for eons now. Turns out, all was fine with my credit score, except that by the time I got home, I had a “hard inquiry”: by Synchrony Bank via Walmart, and my credit score was immediately reduce by 4 pts. That's fine. I could take a 4 pt loss, but was stymied at having an excellent credit score in the 800s, with no explanation why I was denied.

Buyer Beware! After today, I will never shop or order online at Walmart or Sam's Club again! Cancelling membership and credit card. I brought six old golf cart batteries in and asked that they give me six replacements. The associate gave me six batteries and I installed them. The golf cart still didn’t work right so we thought it must be something else wrong. That was May 2017. We put the cart in storage for the season. When we opened for the new season in May 2018, we took the cart to a repair shop. We just found out that Walmart gave us the wrong voltage battery.

On the website, they picture an antenna socket set for $14.88, free shipping. I clicked to order, and the shopping cart showed the same socket set, as pictured on the website. I placed the order and minutes later I received the email confirmation for the order, and it showed the picture of the socket set. When it was delivered, all they sent me was one socket. I contacted both companies to make it right. They did not! This is a "Bait and Switch" fraud scheme. Wal-Mart says they are not responsible.

Quite often, I find things on Wal-Mart's website that are not available in the store, but unless you want to pay extra for faster shipping, you have to wait at least a week to receive your order, but it usually arrives earlier than expected.

8 DAYS LATER THAN DELIVERY DATE, 5+ CONFLICTING CALLS, CANCELLED. Never order online! I made an order for in-store pickup. My pickup contact details were ignored. Calls and voicemails from (and to) the store claimed the product was there, then not there, then en route, then never sent, then coming in any day now, then I received a auto-generated cancellation notice. Terrible communication, failure to deliver part TO THEIR OWN STORE I can't imagine how godawful it is for home delivery. 0/10.

I bought UP Rider from Plano Walmart supercenter for $149 plus tax. As instructed I put it in charger for 24H, but it doesn't work at all. So I went next day to closest Walmart to my home in Coppell with receipt, but they refuse to return it "SYSTEM NOT ALLOW" as they said, if I bought it from Amazon I can return it in any Amazon service. So bad Walmart. Will never buy any quality thing from Walmart anymore.

They offer a lot of items for different pets but need to offer more for some pets. Some easy common things & hard to find. People buy different items that you don't see very often. Customer service is so so if someone is around or if someone shows up. A lot of times I look on Google if it helps. For Petco & PetSmart good customer service, a lot of different choices but a lot of times prices are too high.

Wal-Mart has great prices and a huge selection. They are open 24 hours and have a great discount program. With savings catcher and Wal-Mart grocery there's no need to go elsewhere.

Walmart in Burnaby BC. I am appalled at your customer services. For months you have only one cashier open for more than twelve items. Even at Christmas and Easter shopping days there are long line-ups at ONE cashier. Are you so poor that you cannot employ more cashiers? Even at the 12 or less part I have seen one person until a customer got angry and complained. Then a second came around. Don't tell me they are all at a coffee break. No other Walmart store is that bad. Change it or you lose customers, me for sure.

It's time to refill one of my husband's scripts and I just noticed that it has the wrong doctor name on it. (A doctor he hasn't seen in many years!) I should have checked it closer since we have always had problems with Walmart pharmacies. The last time it was filled I had to wait 20 mins to see the pharmacist for some reason, while they all stood talking and laughing at the counter, telling me they were swamped. I finally had to interrupt them to get a script I had already paid for. They are not very friendly at all.

I ordered vitamins to be picked up at my local Walmart store. I got an email shortly thereafter saying my order was ready for pick-up. The Walmart website said the same. I went to the store and buzzed for attendance at the pick-up center. After 10 minutes when nobody came, I had to search the store for a manager. She told me the order wouldn’t be ready for at least a week. I called customer service and entered and confirmed the order number. The rep eventually came online and said the system didn’t have the number and I had to repeat it. I then told her what happened and asked that the order be shipped free of charge. She said the only thing she could do was cancel the order. I asked to speak to a supervisor, and after half an hour I hung up.

The Walmart in Gladstone Missouri is an absolute joke. I have had it with them harassing me - going through my cart and humiliated me in front of people I know! I will more than likely be speaking with an attorney for harassment on this considering I called customer complaints 5 times and still nothing has been done about it! They are ridiculous!!

I went to Walmart in Fremont, CA. Albrae store. Was there day before and got over charged, went to store, talked to a person who seemed to be in charge, told her about overcharge, she told me to stay in line, and when I get to clerk, she would be able to help, ** disappeared just as I got to counter, had to wait for this ** to come back, then had to wait again for clerk to finish with customer she was helping, and then the ** disappeared again, clerk then tells me I have to wait again for this ** to again come back, I told clerk to ** off, threw the ** at them and left. THESE ** HAVE NO CLUE AS TO CUSTOMER SERVICE. And get this, it's all over $.70 cents.

Item Shipped and Delivered to their local store but won't release. It took just 4 days to ship my order via Canada Post. Wal-Mart gave me a Canada Post tracking # day 1. Canada Post picked up the item day 3. They delivered it the next day, which suggests that everything was local but that is only a guess. The day AFTER it arrived at the store (per tracking #) Wal-Mart sent me an e-mail that it was in transit. Item won't arrive for an addition 12 days from the day it actually was delivered.

Does Walmart train employees at all or just set them free? I’ve never been anywhere that has worse employees ever. I just called and all I wanted to know was if there was propane tanks for exchange. They have been out for the past 2 weeks. It took forever to get the answer, the call was picked up multiple times just to be transferred again. I finally got my answer but it was like a duh answer and he was so rude. I’m like really!!! How clueless is everyone in that store? They are not aware of anything, can’t multitask at all, hate dealing with customers, slow, clueless and sooo rude!!! Walmart as a whole should be humiliated with the quality of training they give their employees or the little concern on how they expect them to act and treat customers. This is why I don’t shop at Walmart!!! This is not just random either. This is every time I have shop or call any Walmart ever.

Recently purchased an item online for pickup. I used a bank debit card. In the store with returns they give you cash back using a debit bank card. If you purchase online for pickup they treat all sales as credit. Holding my hard earned money hostage. If you can refund immediately in stores on debit cards, they should refund immediately with online orders. Phoned customer service at headquarters. Rude, rude, rude, rude...

My family and I was in the Walmart on 6/8/2018 in Irving, TX. We used the self-checkout. I use one and my daughter, her boyfriend, and my sister used the other one. I rung up 3 bags of chocolate chips (on sale for 1.00 and 1.42) that was on sale. After ringing up the third bag, an error message pops up. The ** employee came running over. She said, "Wait a minute, I have to put my code in (rude and nasty attitude)." Then she said, "Move over some I need some room." She proceeded to look in my bag, counting my items, looking at the screen counting the 3 things (which is understandable). She started comparing the prices like the price was going to change. She then tells me that she have to make sure. I'm thinking make sure of what, that I didn't change the price or I didn't steal a bag of chocolate chips!

My husband and I were at the Wal-Mart in Mt. Juliet TN, on 6-6-2018. Returning a few items, I went to customer service line. And my husband went to get a box of face cleaner because I had the product but lost box. Had receipt for everything. I was returning. Cause I knew from past experience I would have to get it off shelf so they could scan it. He get the product and brings it to me and puts it in cart. Then goes to get pop out of machine. While he was gone lost prevention grabbed me and took me into their office. After he my husband comes looking for me, they grab him also. Reminding you I never left store. They took me to jail for shoplifting that face cleaner that was 9.97$. cause he got the wrong color than one I bought trying to return. We never took anything. We watched video. It was so embarrassing. Vent over, I'm sure I'm not only one they have done this to.

This is our second memory foam mattress from WalMart. The comfort of this mattress is awesome and it wears well for the price. We’ve loved this since the first one, and the price is great!

Will never order from WALMART.Com again. Placed an order on 5/26 for 4 of the same item, chair mats. The website said they would arrive on 5/31. The only reason I completed the order was because I needed them on 5/31. On 5/31 tracking showed nothing has shipped yet. Called customer service and they said, "aww just give it another day or so". So I received 3 items today 6/6, 2 are chair mats, the 3rd item is patio furniture. Seriously?? The 3rd floor mat is still riding around town in the FedEx truck according to their tracking and no one knows where the mysterious 4th floor mat is. So another call to customer service. While the customer service ladies were nice, their fulfillment, shipping, returning is a nightmare.

If I had known that it could take 6 or more days to print 4 photos, I would NEVER have ordered online through Walmart. The agents in the store are great, but the online order didn't get to them, so all I can do is wait. You could expect that online ordering for photos could take less than a day, but apparently, their IT are behind the times. Only reason I gave them one star is because I can't put a red card.

They must only have one customer service rep because every time I've had to call I got the same person: She has a strong accent and talks so fast it's nearly impossible to understand her. She's like a robot: Clearly reading from a script, not really paying attention to what you're saying, and clearly she could care less about your problem.

We and all our friends have stopped buying vegetables and fruits from Wal-Mart. Their prices are mostly 50-100% higher than competitors in Cullman like Aldi and Save a Lot. If we need organic or not so common fruits and vegetables even Publix in Cullman is a better deal. What happened?

I ordered a pellet grill that weighed over 200 lbs and was the size of a washing machine. The grill didn't show up and I waited to hear from them. Finally after two weeks I contacted Walmart and they said they lost it. Great customer service. They never contacted me about it and I wrote three emails about it and they never responded them and it's been over a month now. Then my wife ordered a rug for our soon to be baby girl and when it came in it was damaged so we returned it and ordered another one and it was damaged too. With all that said it's not worth dealing with them. They don't care about you as a customer and make you feel disrespected with how they deal with you.

Purchased 2 new EverStart MAXX batteries for 2 separate vehicles. Within 2 months both batteries were failing to start the vehicles. Called WALMART CS about the issue. Told them the issue. Also told them that I was not wanting replacements because of the likelihood of having the same problem, and was going with a different/better brand. (Lesson learned) “All we can do is for you to bring both batteries in, and we’ll test them, and if they are bad.” (Setting the stage for the runaround) A Mechanic had already tested 1 of the batteries during reg servicing and said that the battery was bad without any input from us at all btw. I told WM Manager that I work 6-7 days per week, and very had very little free time, and that it would take some time before I could get into other place to get new Interstate batteries and get installed.

With the exception of one customer service rep that was curt and condescending (I should have complained as I'm confident that they would have corrected it) they have gone above and beyond in resolving any issues with my online orders. I can't say that I am anything but pleased overall.

I ordered a pair of Apple Watches from Walmart.com. They had them delivered through a strange delivery company who had a problem finding my apartment (which has never happened with any other company I've dealt with). I called Walmart.com, the person I spoke with was confused and did not make any attempt to contact the delivery company. She gave me a number and sent another pair of watches, unrequested. I called the number, it was wrong. After considerable time online, I was able to get a number that worked and hashed out the problem with the delivery company. The watches came the next day. Then, another set of watches came from FedEx. I never ordered them, never signed for them. They were left unprotected at my doorstep that anyone could access. I brought the box inside and left it sitting there to await Walmart to send someone to pick it up.

I placed an order, got a confirmation order. So everything was fine. Then a few days after the order did not arrive by the due date, I contacted online chat customer support. She told me that there was an error and the order was never processed correctly. Seriously??? It was showing as placed in my account online, as well as in the e-mail. So for 3 weeks, I was not notified that something went wrong. She also told me that she would forward a request to the warehouse to get an order shipped. And then a few minutes later I get an e-mail saying that "per my request the order was cancelled"... Seriously??? I DID NOT REQUEST AN ORDER TO BE CANCELLED. A horrible company to deal with and a horrible customer service. Not surprising, AMAZON is winning this online sales competition. WALMART can't compete in this age with such a horrible online division!

Order was supposed to arrive between 25th and 29th. Got msg that product had shipped on the 29th! (Should have been there already!) Tracking # was invalid. Walmart online said package arrives on 29th. It did not. 4 days later, still no package, We The People and Walmart do not know where package is, if it has even left warehouse. They send email this morning with new carrier, phone # and tracking # but when I called that phone, the carrier knew nothing about my package and did not even use tracking #s in that format. No one on phone or in email knows anything. Promised a phone call back in ten minutes - hour later still no return call. I am canceling order and will use Amazon, who does what they promise to do.

The Super Walmart where I shop has gone high tech. You can scan your items with your phone and bag them right away, or you can scan them with an in-store scanner and bag them. When you get to the register you can use Walmart pay or point the in-store scanner at the register designated for this purpose, and pay right there. If you do it correctly, you don’t waste any time getting in and getting out.

A week ago I went to Walmart near Sea World. Horrible experience. Overcharged, and missing items on receipt. Could not find any employees with English as first language.

I am handicapped, walk with a walker, and require a handbasket (set on my walker seat) when I shop. I went into Wal-Mart, couldn't find a handbasket, and then approached Customer service. I explained my handicap and need and asked for a handbasket. They said that they have NONE of them; I stated that I cannot shop without a handbasket or a box or something to put my products into. The lady said, "Sorry" and I walked out. I simply can't shop there.

More than 1/2 the items have no price on the display or on the product. How do you expect to sell something with no pricing. You can never find anyone to get you the price and have to take it up to the register and then just leave behind anything that is too expensive.

The store had some departments almost with nothing new or good. It has been the same for weeks. The store takes too long to supply with the needs... but one thing is sure. The prices can't be beat and that's the reason I keep going there no matter what. But would like to offer this suggestion of making the store more eye friendly. In other words new items!

Always Wal-Mart got good prices, variety in products and brands, the customer service is excellent, always somebody is ready to help you, the organization is good too.

I have purchased items at one Wal-Mart store that is located in the Cape area, and I have encountered a RATHER LARGE MESS WITH RETURNING it to other local store search, within, 20 mile proximity. I have been told that I have to return it to the store that I bought it from, because I bought it on "Clearance", and the other stores, "Doesn't want to take the loss", by accepting my return??? Since when, does it matter, where I return anything at Walmart, as long, as I have my receipt, and it is a timely manner??? They are costing their customers EXTRA MONEY WITH THIS KIND DISEASE OF PRACTICE, in my opinion, which, is costing them, my purchases.

I always have an easy time when I shop at Walmart. The prices are good and the selection is great. The cashiers, stock men and women, and everyone in the store are helpful and kind. The only problem I have is the lack of electric scooters. There are some, but never enough. I can’t walk the entire store, so I have had to leave more than once to go to a store where scooters are available. It is a large store and always busy, so the need for these scooters is great. Thank you.

I do most of my shopping at Walmart. Prices can't be beat. I can find just about everything from apples to zippers at Walmart, however, there is never anyone on the floor to help you locate an item.

I wasn't there very long. I needed help in finding a certain item and happened to be near 2 customer service reps. They were both able to give me the right directions. Very pleasant, too. I even commented on their service. Prior to this visit I wasn't able to find anyone to give me this help. I am very glad to see this happening. I notice this in a lot of different stores. I for one am very appreciative. It was a pleasure to see it in your stores as well. Thank you for adding this to the many benefits you already give us!

Was there at 7.30 am. Very rude woman. Standing around and talking. Went to go through the line was told very rudely it the other lane... Note that lane had a closed sign advising it wasn't open. Very very very rude. Will not buy from here until management addresses. Then called in to speak to Anthony who's the manager and some girl gets on the phone. Never got her name but she said she was the manager... again very rude. Calling back to speak to Anthony. What is this talk back to customers rudely Thursday.

Walmart always seems to have 8 or more people with shopping carts at each register. Even during the holidays there is a 45 minute wait to reach the cashier. Also, watch the prices! Some items cost less at Stop & Shop.

Only problem on this visit unavailability of handicap motorized carts, had to hobble along with regular shopping cart. Also signs posted on doors state that the handicap carts are not allowed out of store which was disregarded by door host. Not that it matters since the handicap user needs to get goods to car.

They seem to have all the things you need - they have good prices & their staff are friendly and helpful - always enjoy that I can find almost everything in one store.

Clean and bright store. Very helpful staff that answers my questions and shows me where things are. I like the different depts. at the front of the store. Thank you.

I shop from a wheelchair so it is difficult, my complaint is the stocking of products. Can't reach up very far and have to rely on other customers to help me. Expensive stuff eye level and cheaper stuff on top.

I have become disappointed in this retailer I used to love. Employees say, "Sorry that's not my job." Their .com site says free shipping over a certain amount but they charge MUCH more than in store. I am disabled and don't drive, not many choices for me!

The check out people could smile more. They are in a hurry probably per directives but it's annoying as we are all the same and everyone is going through something or another.

This 2 day shipping is a lie. Out of the last 5 orders I have placed, only the first one got to me in less than a week. The prices are good but not having to wait as long as 11 days, not worth it! Calling customer gets you nothing except someone who keeps telling you to be patient.

Buy online monthly, canned goods, staples, dog food etc. Easy to hit target amount, they ship it to me free if I go over. They are changing how they do business but I'll see. Current experience is 8 yrs or longer.

For the last couple of months most of the employees of both Wal-Mart locations in Harvey, LA, both located on Manhattan blvd., have been rude to the point of almost being openly hostile. The staff made me feel somewhat uncomfortable shopping in the store as they exuded a negative attitude so thick you could cut it with a knife. It seems that certain media coverage is probably what's causing this hostile environment.

They never have "knowledgeable" people on the floor. A lot of the time when you finally track someone down the standard answer is "I don't know." Then you can either walk away or continue searching for someone else because very rarely offer to find you the help needed. Cashiers are scarce and most new people have inadequate training. I'm quite sure Sam Walton has rolled over in his grave more than because of the corporate chaos.

There are never enough registers open or associates working. The associates that are working always look tired and over worked. And I KNOW that they are all underpaid. If Walmart would raise wages by a few dollars for all of its employees the world would be a happier place and Walmart wouldn't have the high welfare rate of any company in the US.

It is the closest store to me with the best prices. I shop clothes, groceries, bathroom accessories, paint, and toys. It saves me money on products and gas because of its closeness to me.

I purchased a 32 inch tv for a great price and the picture I swear looks better than some higher priced TVs. Very pleased I found the best deal I've ever paid for a new tv.

If you need to ask a question the employees are always off in areas on their phones. And That's if you can find one. The store is always out of merchandise.

Normally it's a good experience. Yesterday however was not. It was stocking day so the aisles were extremely crowded with pallets and carts and not a one employee acknowledged anyone in the aisles. 2 cash registers open plus self check out. 3 days before Thanksgiving and a packed store you would think there would be more open registers.

I do enjoy going to Wal-Mart and shopping there. It a great place for anyone to shop. The worker friendly and helpful. They're fantastic.

Great price but the workers don't seem friendly at time but that goes for most people at any job. The selection is great and the price are real good. The store carry most things people need and want.

Watertown WI Walmart is like a small town store! Staff is beyond helpful! I'm disabled & they have helped me on days I was in too much pain! Good kind employees!

There is no CSR at the different departments. I tried to buy paint and no one there. I called and requested help. It took 20 min before anyone showed up. The next weekend I tried to get a fishing license. No one there. Had to call the store to get help after a very rude person told me she wasn't going to get anyone to come back there. If you have to go to different departments they should be staffed.

Customer care is horrible. There is no one to answer questions. If you lose a child or can't find your husband or wife in the store they refuse to announce it. It is such a large store so this is unfair.

Wal-Mart stopped comping ads from other stores. Now, I do my shopping elsewhere! They have the savings catcher, however they don't use stores like Aldi or Firelake Grocery Store.

I usually find an employee to help, (if I need it). I very seldom have not found what I'm looking for there. The prices are better than anywhere else, and I have the store layout memorized so I can shop quickly and still save my money on purchases.

Great until we get to check out...too few cashiers manning the lanes. Too much in cart to do self-checkout. Very long lines...quite frustrating. Another understandable thing...they relocated merchandise and had to search. I'm a weekly regular in the grocery store and it would be nice if they could leave things as they are...saves customer time and frustration.

I love Walmart because it's a one stop shop for me and my family. It has everything we need except fresh seafood! If Walmart were to get an fresh seafood area in their Killeen Texas Area. They will get more business during the holidays. Every culture has that one expensive dish that make but has to go to a second location to get their seafood.

Cheap quality merchandise, non professional staff, long wait times, police/security present. Police on hand does not make me feel safe. If you can shop at two stores, one with guards, bulletproof glass, tape on the doors to measure height, and security camera for your safety, and another without any of those security measures, which one makes you feel safer?

Almost every time I go to my local Walmart store to buy something I usually discover that one of the items I intended to buy is out of stock. The grocery and drug departments are the worse. You can just see empty shelves everywhere. One of the reasons I don't often go to Walmart to buy anything.

Everyone from the greeter at the door to final checkout is always pleasant and helpful. They know where Merchandise is and can take me to just what I want.

I ordered the Alpine ready to build swing set online for roughly 330.00. Once I read the fine print I realized this didn’t include the lumbar or slide... weird, however, on the website it said I could cancel my order within a hour of purchase, so that’s what I did. I got the email the next day saying they couldn’t complete my request because they were short staffed and didn’t get to it in time. I got the same third party vendor BS that they apparently give everyone. I don’t think it’s fair or ethical to list products on your website and then tell customers you can’t help them because they are a vendor. Disgusted and irritated. Will NE V E R purchase anything online from Walmart - Amazon all the way.

Generally all good but experience depends which store you visit. The store in St. Dorothy on Highway 13 is the most unkempt store I have ever seen, often clothes all over the place and lots of items on the floor here and there...pretty messy.

Prices are usually cheaper than other stores. You can save $30 or more on grocery shopping provided you know your products. Real bargain is their small mini-pies at fifty cents each versus $1.00 at other stores - nice.

Wal-Mart is awesome, you can find almost anything we want there. You can go there anytime day or night but I prefer to go when there is not a lot of people.

Always get good service with customer service at Wal-Mart. The store is well organized and I have no trouble finding things. If I can’t find something I can get someone to help. I like they are open 24 hours.

Shopping is easy, the prices are great and most times check out is fairly quick. Most of the staff are helpful. I like to shop at Wal-Mart because I usually find what I need.

Too many people to get shopping done. Store was too crowded and not too many checkout lines open. The management team was clueless as to what was going on. They should have open more lines to move people through the checkout lines and reduce the standing in line waiting to check out.

Every time I go to Wal-Mart, there is never hardly ever any lines open to cash out. I have to wait a long time in line. My feet hurt and I get tired. I am sometimes needing to catch a ride and miss it or have to rush. I'm so tired of all this. Their deli food is always out when I want a hot meal.

Walmarts in general are great most of the year. I have noticed their prices have gone up in the last 60 days, in anticipation of Xmas? I have to be desperate to go there in December.

Walmart has some great people working for them. What I don't understand is why management thinks they're above helping out the regular associates? Why they stand there trying to find help instead of taking the position of being the helper. The support team walks around delegating work but not doing work themselves. Leadership is held by example!!!

I was looking to replace my shower head. The hose on the old one had sprung a leak, so I needed to replace it. They had a great variety of shower heads, both removable and stationary. I was able to quickly find the one I wanted, and scan the price. All in all a pleasant experience.

I do a lot of shopping at Walmart. One area they could improve on is keeping things in stock better. There have been many times they were out of the things I wanted to purchase. Sometimes it took weeks to restock.

I don't enjoy going to Wal-Mart, but in the town we live in it's all we have, besides 2 grocery stores. Prices for most items are cheaper & I can usually find a wide variety. Seems like I'm going to Walmart every other day!

Value is good, one stop shopping is good. But service is lousy; hard to find someone to help and sometimes they don't speak English (should be a requirement, in my opinion.) Employees are generally surly and negative.

Employees don't like to help you and it interferes with what they are doing. They seem to think you are not wanted instead of thinking that we are paying out the money that they make.

Shopping at Walmart is not fun. Too many people, skinny aisles and it seems you get your walking exercise in. BUT prices are usually less than other stores and I can usually find most everything I need.

Usually has what I want but the quality is not as great as other stores. The service is pretty good though and the price is fair. I like the big variety of items and having the food market and everything else is a big plus.

Dread each time I go. No parking- baskets left in the parking lot- rude or non-existent workers. Low prices are offset by a total lack of concern for its customers.

Super Walmart has it all. Best prices. However not thrilled they changed all the Walmart potato chips to gluten free. Liked their brand of lightly salted. Also they are always out of produce on Mondays.

I visited the Walmart in Colonial Heights Virginia. When I go there I often refer this as being the ** Walmart because so many college and low income people shop here and also so many of the workers here have that ** attitude. They talk about the customers as if they are not there, and sometimes won't even offer to help the customer when they see that the customer needs assistance. I have had cashiers walk away from the register when I would approach the register. I think that this is so unprofessional and don't think that I would shop at Walmart, unless it is a necessary. I would not recommend this Walmart or the one in Petersburg, because of their unprofessionalism!!!

Highway 119 Alabaster store is too small. I was in there late afternoon on 11/20 and the shelves were bare of sale items and other items. I think we need a bigger store on this side of town.

I refuse to use the 'self checkout'. Two cashiers is not enough for those many, who, like myself, will NOT use them. Forget about getting help while shopping. There's no employees around. Walmart has really gone 'downhill' in the last couple years. Walt would certainly be disappointed.

The La Vergne, Tennessee store needs to have better management. Almost every time I enter through the auto entrance, there is nobody there. Also, it seems that wherever I go in the store to shop, there is either nobody to assist me in locating the product or the employee does not know if it is carried or where it is if they do carry it. When I go to check out - usually at the auto entrance - I have to wait until someone shows up and the device you punch to notice an employee never works. I could walk out if I was dishonest without paying. One day the auto section had no employees working and the door was unlocked and a manager did not know there was nobody working - what kind of place is this!!??

Self check out has professional help that the other stations should have also. When busy they need more check out lanes open. People don't like to stand and wait when there are workers standing around the checkouts that could be helping the customers. Also a smile or "thank you for shopping at Wal-Mart" would also be appreciated when we pay and leave.

I was disappointed due to them replacing name brand items with their store brand. I was forced to go to their competitor to complete my shopping. I am handicapped and use a scooter and find it very inconvenient to wait in long lines to cash out. Also some of their customers are rude to handicapped patrons.