Wal-Mart Reviews

Purchased a $370 laptop, spend 10hrs in total across 2 calls to support line and $26 on premium support contract to try and get it working over a 3wk period. Finally told after a system factory reset and full hardware and software diagnostics cannot rectify and return to place of sale for refund. Walmart.com told me to return and gain refund from Walmart store. Walmart store and Walmart.com argued over phone whilst I was at store on whose responsibility it should be. After 1hr both parties said they cannot accept return. Raised with Walmart customer service and now told not taking return due to being outside of 15th Jan return date even though proof it has never worked correctly from Christmas Day. Will never buy from Walmart again and advise others to beware even if it is slightly cheaper at Walmart, it is not worth the hassle of such poor customer aftersales service from a so called retail leader.

In February 2018 I bought Samsung tablet E 9.6" 16 GB. This tablet did not performed well. It worked some days and did not work others. Full battery. So obviously some problem. Because I also bought additional warranty, I let them know. They referred me to Samsung ASC Service. The Samsung service is just a scam that took my good charger and exchanged it to the broken one and sent this tablet back without doing anything else because the tablet still doesn't work. I wrote a review for this product. I would appreciate if people would let me know if there are problem with product I want to buy before I buy. However, the Walmart never published my review. Now I understand why when I was buying this product all reviews were great. Walmart lies. We lose our money because nothing we can do. Officially the product has its warranty, so they are not giving me my money back but also not fixing the problem.

So check this out. Walmart's a joke. I had to go to Fred Meyers twice to cash one of my ** two-party checks that I get and one reason why they don't catch it this time cuz it was $300 and it was the only cash up to 200 and I stood in ** customer services line for almost an hour and a half to get help just to find out they wanted ** cash. What a joke Walmart. You are piece of **. You're just like Kmart.

REFURBISHED LAPTOPS THROUGH WALMART ARE A SCAM: After Walmart shipped me a "refurbished" Dell laptop, I found they sent me the wrong item, the battery was completely shot and there were "fatal errors" on the hard-drive. When I returned it, Walmart would not give refund my money, telling me that now I had to deal with their 3rd Party. If I had wanted to do business with a 3rd Party, I would have gone directly through someone else. Two weeks later, I'm told I'm being charged $40 for "restocking and shipping fees". Walmart stole $40 of my money and sent me garbage. DO NOT let them scam you.

My friend purchased tablet as a gift. The tablet needs a activation code. It wasn't on the receipt and I tried calling the 888 number and they locked the tablet. Now I can't exchange or refund because it is after the 15 days. Nobody will admit their mistake and help me.

I came to Walmart to buy a laptop. Me, my wife, and my three kids waited for one hour because the lady at the electronics section didn’t have the key to open, and get the laptop! My wife was with a huge back pain, so we asked the woman if they had the laptop I wanted. She said she couldn’t check and that we had to wait for the keys, so we stayed there waiting! When the keys finally came, the lady said the laptop was out of stock even though it was displayed to the customers.

Walmart stole money off my card!! WORST EXPERIENCE EVER!! THEY STOLE $266.15 FROM MY CARD!! CROOK. I will never ever shop at Walmart EVER AGAIN!!! I can’t believe they are able to cheat customers and get away with it like this... This really burns my britches!! WALMART SUCKS!! Don’t spend money with crooks!!!

TERMINAL. S CO11017 01/24/19 06;58;00 $82.04 I shop at Walmart in my west end of town #05115 Davenport IA almost 4 times a week. Of course only the self service lane is open at 7 AM. I ran myself thru. Bought some meat, canned stew and a few candles. I also got a boxed bar stool (No bags big enough). Other morning I have bought 2 to 3 cases of beer sitting in my cart, color TVs and computers in my cart and am never challenged. I am not a crook. This morning I am one of 2 people going thru the checkouts with their supervisor watching me to include cameras. Only once before was I challenged when the door greeter who was a ** guy after he said nothing to anyone else leaving with unbagged boxes in their carts. That time I refunded my purchases on the spot and got a refund. This morning there was a guy sitting there. Asked to see my receipt.

My experience was terrible. Staff are rude. Employees overworked. Items advertise that Walmart doesn’t even ship. The items are in their store but they don’t ship them to their store or to your home. Thank God I didn’t buy any of those very expensive items after what is happened to me. Walmart took me 90% of my money and kept it and returned about 10%. I will be glad to show the receipts. You can email me at **.

I haven't had any real problems with Walmart before this, most cashiers, managers and pharmacy people are pleasant people at this store. My experience at El Dorado Ks on 1/17/19 has me shopping elsewhere or online. I knew this woman had issues with me the moment it was my turn at checkout, she was nonsmiling, rude and ignored my larger item left in the cart child seat right in front of her bar code within easy reach and right in her line of sight. I asked her if she had rang up the cat food left in the cart and told me no. She assumed it was a separate order. Really? Clearly she was out to make it as unpleasant for me as she could make it. I don't care to be stopped at the door for not paying for something.

Returned item to store after purchasing it online. Showed up broken. Returned item to store. It has been a week and still haven’t received a refund. Customer service and all the other lines they told me to call are all rude

I BEG OF YOU NOT TO SHOP HERE AND TO READ THIS REVIEW. Absolute fecal matter was unlawfully detained for not showing a receipt. Was called a criminal and my life threatened by a ** associate named James. Would not let me leave until I brandished a receipt even though once a transaction is made what you buy is now your lawful property and as an American I can decide when or if my property ever gets searched.

OK. So I went to Target today because I was looking for a Raspberry 3b+, I got there and the person behind the counter knew exactly what it was, and took me right to it in less then 30 seconds!!! I was super impressed, the only problem was that it was a 3b and not a 3b+, so I headed a block down the road to Walmart. Couldn't find anyone to help me, so I figured I would just search the shelves. After about 10 minutes of looking I tried my hand at finding some help in the department again. I went back up to the front and lo and behold three of them sitting there chatting, so I interrupted.

Tried to order a $16.99 cushion, but when I clicked on to change color price jumped 25% to $20.99. After receiving nothing but lip service from Customer Service I pulled up the next site shown for the product on Google. All colors were $16.99. Contacted Customer Service again. They refused to match THEIR OWN PRICE on the first page that comes up for the product nor the other retailer's. For $4 they've now lost me as a customer and the approximately $5,000 in annual purchases I make with them. I'll NEVER shop at Walmart or Walmart.com again.

Customer service: Really Yesterday I purchased several types of water due to the fact that DeKalb County Water was off for several hours, yesterday. I checked myself out since there were few checkout lanes that had a cashier. I didn't bother to bag because, as I said several types of water. I purchased water for the toilet and water for consumption. I didn't bother to bag because the types of water, I purchased. Getting to the door an employee asked for receipts. Frankly I was outrage. I sent a message to corporate office and thought I would discussed with management.

Had to wait ten days for online order and the screen was shattered upon arrival. Another seven days until the replacement arrives, as they would not expedite the order. Unbelievable. My previous order was a table which also arrived damaged. Lesson learned.

Walmart's poor choice in contracting a delivery service is Worst company I have ever dealt with! I ordered a ping pong table from Walmart January 6th. I received an email from EFW (delivery co) 1/11/2019 saying expected delivery date is 1/15/2019 between 1-5pm then I received another email from EFW on 1/14/2019 saying the same thing. Then I received a automated phone call on 1/14/2019 at 1:37pm from EFW confirming delivery for 1/15/2019 between the hours of 1pm - 5pm. Then I receive a call from a woman at EFW on 1/15/2019 at 4:56 pm asking if I had received my delivery yet, to which I replied "No" and then she said they had picked it up and she had been trying to contact them and kept getting put on hold.

I purchased a $100 gift card on walmart.com. Still in the envelope, I believe it accidentally fell into the trash. I went through walmart.com chat & phone reps to try to get it replaced. Three reps didn't listen to what I said. When I relayed the story, they said, "So you didn't receive the gift card." Even when I tell them the prior person screwed that up, they do the exact same thing. Finally, a rep sent me to the Gift Card Dept. The Gift Card Dept said it is Walmart policy to not replace gift cards, even though they can tell it has not been used and can cancel it. The customer service is incredibly incompetent & frustrating, but the policy of Walmart.com simply taking my $100 is utterly absurd. Up to this incident, I had been a frequent Walmart customer. It's unbelievable customers are treated this way.

I ordered a Christmas present on Wal-Mart.com on Dec 18. It was promised to arrive on Dec 22 with free 2-day shipping. It arrived well after Christmas on Dec 28th. I called Wal-Mart to begin the return process on Dec 28. I was provided with an extremely large label that covered the whole box. It was to be taken to the USPS. Later I found out that the USPS sent it to Woodville, TX and handed it off to FedEx to be taken back north where it just had come from to Bentonville, AR. After no word of anything and several calls Wal-Mart.com finally acknowledged they had it on Jan 13 and they say they will be refunding me. Meanwhile I have had to already make one payment on something sent back. All you talk to at Wal-mart.com are Eastern Indians and they have no idea about nuffin!!!

Bought a new TCL 55 inch 4K TV from a Walmart store. Brought it home. Set it up for playing video games. Threw out the box. Few days later tried to set up the built-in Roku. One of the reasons for this TV choice. Wireless doesn't work. 4 other devices in same room work fine on wireless. Brought it to the store. Customer service manager said they wouldn't fix or replace it without the box. I had the receipt and TV. No box. Wasn't told to keep the box in case of return. Return was within one month of purchase. I said I didn't even need a new unit. They could repair this one. Now I have a brand new TV with one of its most important functions not working. Otherwise the TV works fine.

I bought a vacuum sealer on Walmart's website for a Christmas present for a friend, she had also gotten one from someone else so I decided to take it back to the store. When I got to the store they said they couldn't accept it 'cause it was from a 3rd party seller even though I got it thru their website and told me I had to go online and call their website customer service and I will have to ship it back. That is ridiculous, nowhere did they say that on their website about the return policy if you buy it on their website from a third party seller and it was suppose to be a gift.

Dear Walmart, I had never imagined I'd be writing this but this is the first time I am so disappointed in your customer service. I had ordered an IPAD Mini 4 through your website yesterday and received a confirmation both on phone and mail about the order being placed successfully. On the phone because turns out there was some issue with the order going through the first time and therefore Walmart contacted me to confirm if it was indeed me trying to place the order. Everything was hunky dory until today when I received a mail from Walmart mentioning the order was canceled for whatever reason. When I contacted the customer care, the executive and later the manager told me the order was canceled by the third party seller who was selling the item and now the new item is selling for an extra 100 dollars and Walmart cannot match the price.

It was the worst experience I have ever had. I ordered a foosball table for my granddaughters on December 20th & never received it! I have called & their customer service is horrible. I still don’t have the table or my money. Walmart multi billion dollar company is built on them caring only about money& not people! Two little girls still waiting.

I purchased a Farberware coffeemaker in Feb. of 2016. It was a gift for my dad. It quit working Jan. 5, 2019. It has a 2 year warranty and my dad had the receipt. The manual said return item to nearest Walmart for replacement. He went to Walmart in Plainfield, Indiana. He was told by customer service that they don't do warranty returns after 90 days.

There should be negative stars to be able to truly put the reviews as they actually are. I don't believe Walmart deserves one star - not even the tip of a star. I have called Walmart 3 times today and placed on hold for 2 hours trying to find out why my money was never returned to my debit card after an online purchase was returned in the store. I was given three different timelines of how long it would actually take to receive my money back to my debit card. That timeline was anywhere between 72 hours to 10 days.

They made me stand in line for 45 minutes because only one employee knew how to look up billing in the system so I can pay off my balance. Once she was finally done adjusting an old mans glasses, I was told she couldnt help me. None of the other associates offered to adjust glasses for her, so she could help me. Instead they sat down and two employees just stared at me the whole time. I will never shop here again. They lost three customers today. If I could give zero stars, I would.

I wish I could give them a NEGATIVE 5. Absolutely terrible service!! I ordered two items at the exact same time and when I received my package, only ONE item was sent! So I called the customer service representative and explained what happened and all she did was say “sorry for the inconvenience, there’s been a delay” and she said that it would be another TEN DAYS until I receive my other item. This is absolutely ridiculous, and I didn’t receive any kind of discount or anything for this. If I order them TOGETHER, I should receive them together!! I’m very disappointed with this service and I will NEVER order from Walmart ever again.

I placed an order from Walmart.com. The order was for two memory foam pillows, a platform bed frame and a mattress. The website stated that the order would arrive in two days from the date I placed the order and one piece of pillow did arrive and when I called Walmart to find out what was going on I was assured I read it wrong and the balance of the order would arrive the 26th - the day after Christmas. When it didn’t I called again and I was told it was to arrive that Saturday - the 29th. Well the order was for my father who was very ill and sleeping on a La-Z-Boy chair because we were waiting for a bed that never arrived or was even shipped for that matter. Unfortunately my father passed away in that La-Z-Boy and never got to sleep one night in his new bed which still has not been received.

A co-worker and I purchased bicycles on Walmart.com for a department build-a-bike event. We logged on to the pre-black Friday event on the Wednesday evening before Thanksgiving. We opened up Walmart accounts to facilitate check-out. Both of our Walmart accounts were hacked and our credit cards used for fraudulent online orders. After notifying our credit card companies, we called Walmart to close our accounts. Walmart could have cared less about the security breach on their site. I wonder how many other people have been affected? Are they hiding something? I will never shop at Walmart again.

Purchased this item, which is a WalMart trademarked product, distributed by Walmart in Aug 2018 for $149. Failed after 60 days while in warranty. When I contacted store, they advised it was mine when it went through the register and was rung up. Was able to determine manufacturer thru Walmart Corp. Manufacturer is Curtis International a Canadian corporation which in addition to BlackWeb, makes/imports products under RCA, Sylvania, Proscan, etc. When contacted, they advised yes it is under warranty and had me destroy and document as part of resolution under warranty.

I gave this a 1 star since I still do not have the product and there is no way to leave a NEGATIVE 100 STAR REVIEW!!! We ordered a swing set as a Christmas gift on 12/6/18. We were told it would arrive on 12/14. Contact Walmart on 12/14 and was told it would arrive on 12/17. Shipment is 4 boxes. 12/17 3 of the 4 boxes arrived... missing box 2. Contact Walmart on 12/17 and was told they would ship out the missing box for delivery on 12/27. I told them this was unacceptable... It is a Christmas gift. I was then told it would arrive on 12/19. 12/19 no delivery, 12/20 we were left a notice at the house that the box would need to be signed for. I took the day off work to be able to accept the delivery.

I purchased 2 e-gift cards Dec 5, several days passed and I still had not received gift card information. I was told they had to confirm credit card information due to security purposes, but everything was verified and so gift card information should be emailed... Still no gift card, I told them to cancel and refund money. Today is Jan 2, cancellation request made around Dec 10, told 7 to 10 bus days to receive refund and still no refund. Called Dec 26 and they escalated situation and again told should be resolved within 72 hrs, still no refund. This is the last time that I will ever order from walmart.com, so disappointing because they have good deals on certain items, but their customer service, and the way they handle inconveniences like this one has me reluctant to ever do business with them.

I recently bought a iPhone XS during Thanksgiving and got $300 gift card with it. I went to store to buy something a month later and found that someone else used the $300 already. I haven't used the card before and was shocked to see this. Customer care asked me to go to the store and store representative asked me to call customer care. Once I told customer care this, they asked me to dispute the transaction. I've only paid $76 in iPhone taxes and can't dispute $300. They really messed it up and seems like there is no way around it. Really disappointed with Walmart which has no clue.

I purchased an item online. I received an email telling my item was ready for pick up. I arrived to pick up the item 2 days after the email. Upon arrival I was told the item was canceled due to it waiting for me too long. I asked how long had it been at the store. She said for almost 9 days. I asked why did I not receive an email sooner if it had been there that long. Someone did not check it in as soon as it arrived. Since it was canceled they told me I would have to repay for the item because the funds form the original purchase would be going back to my account. So 3 weeks went by and the funds were not returned. I called and was told the only way for them to refund me is to send it back to the method of payment I used. I told them that was not possible due to the fact the card was canceled by my bank just 2 days before due to a possible compromise. I still have not received a refund.

I ordered a trampoline for my daughter for Christmas, was promised delivery on the 24th. Shipped in 2 shipments - one arrived on time via UPS, one had labels made by Walmart never had it picked up. Result: 1/2 a trampoline and a ruined Christmas. Called supervisors, promised delivery by the 28th. Never happened, they sent it ground. Christmas week ruined. Did finally receive the package on December 31st. In retrospect, it was not worth trying to save some money with Walmart knowing that they could ruin Christmas. Never again!

My package was delivered to the wrong address. I called in and no one was able to resolve the issue. I had my call escalated and the only resolution I received was to dispute the charge with my financial institution. Which is by far the worst resolution. I have worked in customer service/management for over 13 years and Walmart has the worst online service I have ever encountered. I kept calling and contacted FedEx numerous times and finally one person was able to figure it out. My package was delivered to the Walmart store with about 50 other packages all signed for by A.C., a store associate. Walmart.com was not able to figure it out and made everything about the situation horrible. I was hung up on and left on hold for over 30 minutes, and still no resolution.

I ordered the Apollo recording sunglasses online. 2 days later, I receive an email that my order has been cancelled. No reason. I called them and spoke to someone who first stated that the address I was giving them was not the address on my account. I told her that I was looking at my account and I also live there, and yes, that is my address. She stated again that it was not the address on my account. I repeated the address in very slow, easy to understand speech, that even a 5 year old could understand. Then she got it right. I asked her why she stated that wasn't my address. She ignored the question. I asked her again until she finally admitted it was her error.

I purchased a battery charger. The one I was sent was defective. I returned it by FedEx. I called 2 days after to make sure it had been received. FedEx verified it would be at the WalMart warehouse by Friday afternoon Dec. 21st. Walmart says 3-5 days for a refund. Then Walmart claimed they received their item Dec. 26. This says they scanned it 5 days later. I'm still waiting for the refund 2 weeks later. Talk about foot-dragging. It did not take me 2 weeks to buy the item. Never again.

For such a big store or you think they’d be a little bit more merchandise so they don’t run out of everything all the time. I come here about once a month. They’re always out of something popular. Took 13 minutes I kept track till they started scanning my items at check out. They only have four cashiers working for this very large Walmart store. Lots of yellow shirt people standing around but our employees talking and doing nothing not helping customers. They should be on the register checking customers out. Target or other competitors can easily take Walmart's business away if they promised to keep check out times to four minutes or less, usually Target is quicker, because they employ more cashiers at check out.

You will never be Amazon... EVER. I’m going to just start calling you Sears or Kodak or Smith Corona. Ordered TV from Walmart.com. Took days to hear I will get it in a week. Got email saying “must be home for signature for Delivery on 12/28 1-5." I waited 12/29 too. Giving you benefit of the doubt. Never arrived. No communication. I called delivery service EFW. Elizabeth laughed and said “oh those are automated emails they don’t mean anything.”

Ordered set of 4 tires over $1000. Order did not arrive on time as stated. But, it's December so I didnt yet fret. A week later I get an email from Walmart asking me to review my purchase which I still had not received. Contacted customer service and was told my order was lost and didnt even know it. They made no attempt to make it right or even expedite a new order of tires to replace the ones they had already taken FULL payment for. When I did leave a review it did not post. Their policy won't allow for negative reviews even though they boast about it and even ask for it. Ultimately cancelled the order which took 3 days to get my money back.

Ok so amazing experience every time. Never had an issue with missing or damaged items. Last item arrived in just one day instead of 2 like it said online. And they threw in some Orbit gum samples which was awesome. I mean come on it’s Walmart. We shop here for cheap items and I hate going to the stores due to the zombie like people wandering around the store, even in affluent areas like mine. So yeah it was awesome ordering online, cheap, fast, easy and got extras, don’t know what people complain about, must be you or your area.

I have been using the online order and pick up in store from many stores and they are good except Walmart. It was a worst experience that I never use it again. I ordered an Lego toy for birthday on Saturday. The order said it should be ready by 8PM on Friday so I thought it would good because I could pick up after 8PM on Friday or early Saturday morning. On Friday, I drove by that Walmart and decided to come in. I found 2 boxes of that Lego toy left but the price was more than online so I did not buy it.

I placed an order for a telephone for my mother who is hard of hearing. Used my Mastercard to place the order. Received e-mail verification but less than a minute later, my order was rejected because Walmart "couldn't verify some or all of your payment information". Huh??? So I resubmitted the order making sure all the info was correct but got the same result. I called my credit card company to see if there was a hold or something on my account. They told me that they approved the sale twice but it was WALMART who twice rejected the order. I called Walmart customer service and they couldn't tell me what the problem was.

I don't like shopping at stores that sell live animals, even fish. I only go at Wal-Mart Pet Department because I don't have that many options where I live. Wild animals should not even be legal to sell. It is sad to see some of the fish seemingly frantic to get out of the tank. I try not to even walk by them on their aisle. I try not to look. The ones that have died are the lucky ones.

I purchased a fridge for my mother in another State! Upon delivery it was not as expected, therefore refused. NOTE fridge was at FedEx location waiting for return. Once my elderly mother informed me she refused the item I immediately initiated a return. Fridge was returned right away and to location purchased. Issues after more than five business days I still haven’t received my refund and continue to get the ‘run around’ from bad customer services rep! They are literally no help and appears as if they are clueless. I ask if I could file a complaint! They have no reasonable complaints process just bad business all around. Unsatisfied customer.

I normally don't even shop at Walmart as I find most of their products to be subpar quality, especially groceries. But they had a laptop on sale that was actually a pretty good deal. That's where I made a mistake. I ordered this laptop off of Walmart.com, well after getting a confirmation and the money taken out of my account, 2 hours later I get an email saying my order was cancelled, yet they still had my money. I called Walmart which then told me it would take 5 business days to get my money back per the return policy, which I made clear it wasn't a return, you took my money then cancelled my order. At this point I'm down $850, but I needed the laptop for Christmas.

On 12/12/18 I purchased a PS4 for my son for Christmas and when he opened Christmas day it was an old beat up PS3 in the box. My child Christmas was ruined because someone didn't do their job properly. The day after Christmas I went back to the location I bought it from (3501 34th St S St Petersburg Fl) and the assistant manager was rude and told me he was doing me a favor by giving me a new one which is what I thought I bought in the first place. I called 1800walmart and they were no help as well. They told me it was nothing they could do for me and in 3 days the store manager would call me back and apologize. I'm highly disappointed with this customer service especially since I shop in Walmart a lot. I will never shop here again.

Walmart usually has everything I need at the best prices around. It is great being able to get both food and household items in the same trip. Customer service is great and very helpful. I can get what I need and be out quickly.

The Walmart in Madison, MS is not a bad store compared to the ones nearby in Jackson and, especially Clinton, customer service could improve greatly. But without fail, if you use the self-checkout, you will be there 3 times longer.

Placed order for a tablet on 12/19/18, listed as available at local Walmart and available for pickup after 6 pm on 12/20/18. Received email stating order delayed. When I went to my account to check status, it showed item was "shipped" via UPS. The UPS site only showed label created. After 4 days, the shipping status never changed and I ended up canceling order. Was told I would have to wait 5 additional days for refund. I will NEVER order anything from Walmart again!

I like Walmart, but the one by me is always running out of product, not ordering enough. And the customers are rude, will stand in the middle of the aisle and visit, are looking at the merchandise and in the way, the aisles are wide enough for two if people would have some consideration. The customer service is great, but, I would like to see the employees speak more to you as you are walking down the aisle and asking if you need help, and it is hard to find help. All in all I like Walmart.

This complaint has to do with the Walmart Protection Plan's Website. I have submitted over the last several years 9 different product care plans. I had to enter the name of the product, the model #, the serial # for all the products I had purchased the additional protection for. Now, when I finally find my way back in to see the products I have registered, I see nothing but the receipts. It shows nothing else. I have no way to tell which ones are expired or what the product was to begin with. I think this change on your website was ignorant and inconsiderate of you to do this to your valued customers. I took all that time to enter all that info in there to help me with knowing and you guys just erase it all and make things way more difficult for the customer.

I ordered a phone online for same day store pick up and was told it would be ready no later than 8 pm the same day. So I waited and waited and never got my order so I called the next day. No help. Talk to customer service agents. No help. Only thing they said I could do is cancel my order and wait 5 business days to receive my money back on an order I never received. Unbelievable. I'm disgusted. I will never buy from them again.

I made an online order last month on Walmart.com and had the item shipped to the store. I did not have a very good experience. The store I picked up from tried to make it right and offered me a gift card which was really nice of them and I appreciated it very much. I decided to try to order from Walmart.com again and this time have it shipped to me instead of picking up from the store again. It had 2 day guaranteed shipping. They waited to even create the shipping label till more than 24 hrs after I ordered and then sent me an email saying my stuff may not be here before Christmas now. I am extremely annoyed with Walmart. Needless to say, I will NEVER buy from Walmart.com again and I will not shop in the store ever again! Doing so is more of a hassle and headache than is necessary.

I purchased 4 winter tires online for $650 for my trip to Canada, the tires had to be ordered as they weren’t in stock which was fine because they arrived the day before my trip, I got the tires fitted at Walmart Duluth Ga, once I got home I was washing the car and noticed the dot code on these 4 new tires is 1315. I have been offered replacement tires but not until the 31st December as they have to order them again, I have explained I won’t be in the area at this time and they apologized and offered me $25 off my next $45 shop.

I ordered a pair of windshield wipers and car wax, all in store, available, and probably at most an aisle away from each other. Stocking stuffers. Walmart estimated 11 hrs to fulfill. Which in itself is ridiculous. But to top it, they missed that very generous SLA and as the window closed, emailed me that it they would fall short of expectations. I've attempted to cancel and of course they won't allow me to. No promise on when I can pick it up. Needless to say, I will be returning these items just as soon as they allow me to pick them up. Hard to believe with the competitive online marketplace that exists today that they could fall so short at such a critical time.

I like Wal-Mart because it's a find everything one stop place. However things that could make it better are lower prices, have a dollar section of many different kinds of items available and the stores in smaller towns need to offer what the larger towns offer such as a complete bakery, a tire center, a bank, eye center, and a beauty salon.

There is no consistency between stores in regards to customer service and inventory. Some stores are clean and have well stocked shelves and helpful staff. Other stores fall short. Even among individual stores there is inconsistent levels of cleanliness, good customer service, and variety of stock for sale. I usually end up at Walmart because it is the closest store near me but when I want better quality or variety I travel to other stores to obtain those qualities.

I ordered several last minute gifts Wal-Mart had listed as Holiday Deals that were assured to arrive by Saturday, December 22. Well, only half of the items arrived even though they were purchased and paid for at the same time. Now I have no presents for grandchildren that are coming for Christmas. Thanks a lot Wal-Mart, you've proved to me once and for all that Amazon is all I need... After all, they've never once let me down.

Just wanted to share a horrible shopping experience I had at the Walmart Photo Center in Sartell, MN. Long story short I needed to go pick up 5 prints. I thought they were in my girlfriend's name so I initially gave them the wrong name, so it's partially my fault but this doesn't account for the experience I had. I ended up standing at the counter for a total of 31 minutes, during which time four different employees came over to ask if I've been help. I should have said "no" because apparently I wasn't being helped. I realized I gave the wrong name after about 5-6 minutes but the employee, who was a manager by the way, had disappeared in the back so I couldn't even tell him to correct it. I eventually managed to get another employee's attention who radioed him, yet he still never returned from the back (he never ended up coming back to the counter).

After the event, I spoke with a Customer Care and Resolution at Walmart who were open, honest and willing to help. Obviously, it is not a guarantee, but she assured me that the outcome will be fair and reasonable for both parties.

I attempted to purchase an Xbox One S via walmart.com. The order was supposed to ship to our local store for pick up. Walmart first delayed then canceled my order due to stock, we were still charged and 3 weeks later still no refund. We have spoke with Walmart several times and are just given a runaround.

I entrusted Walmart to stand behind their promise when I decided to purchase my daughter’s only Xmas present from me. Her scout ride on pony. I ordered it way ahead of date “December 13th“ to ensure I would get the package with time to spare. I was told the package would be here by the 20th of December. The 20th came and went. Now after several hours with customer support they have realized that the package was lost. Their solution was to reorder it which meant that it would be here after the New Year. Or to refund my purchase which meant my money would not be back in my account until after about seven days which would still leave me completely screwed...

Not enough characters to give any details. I purchased a defective cooler online; was charged immediately $150. When it arrived damaged and I wanted to return it to the local store. I have been waiting for my refund for over a month so far.

Walmart service is mostly good, they need more people in customer service usually. A few employees seem a little disgruntled, being the holidays I will overlook it even though some seem to hate their jobs a lot.

As it generally is, the experience was pleasant. A recent store revamp had resulted in a few things being moved around, but it was quicker finding it than finding someone to ask where it might be located. The department is small enough that asking for help finding it would essentially been overkill.

I ordered 2 TVs for my kids on December 14 in hopes that I had plenty of time to receive them for Christmas. They just sent me an email (December 21) saying my order is delayed and won't be delivered until December 26. I will NEVER shop with Wal-Mart again! I am so upset that my kids won't have gifts to open this year. I called customer care and they pretty much told me I was S-O-L. I hope that rep I spoke with has a wonderful Christmas.

Large store and plenty of quality brand name products at great price. Most of the time store is organized and easy to shop. Of course at this time of the year you can expect confusion. But had no problem getting help to carry large items to checkout and auto.

I recently ordered groceries to be picked up. I was told the order was ready and arrived at my designated time. Unfortunately because of short staffing, I waited about 20 minutes for my order. I decided to fill out a survey afterwards and was so impressed that I received a phone call from both the local store and the customer service department trying to rectify the situation. That’s how companies should be treating their customers!

I feel invisible to other customers but customer service was helpful when I actually found an employee. Still, the prices were better than bigger department stores and I found exactly what I needed and it was labeled correctly.

It's very poor Customer service. The prices are jacked up in poorer neighborhoods especially when stamps come out and that's wrong because most seniors and sick people can't get to anywhere else so they're taking advantage of our already disadvantage generations to come and rob us blind. It's like a trend. They rob us. The government get them in taxes then they rob us again by making us accountable for not be able to get to bigger better stores. Some people only have bodegas to go to then they're charge with fraud for spending too many stamps there. The quality of clothing has gotten poor. Actually it falls apart like its thread is tottering. I bought panties that tore up just putting them on. Thread was coming out everywhere and mind it's so high. It's like 15 dollars for boxers brief and 13-14 for decent panties by name and they're the ones falling apart. And much of their merchandise is no good. I hope Amazon takes over. Walmart has run its error.

I shop Walmart online every year for Christmas. I use it for birthdays. I use it for a lot. I also shop there weekly for food but not anymore. First I bought a computer. They sent it to me and it was refurbished. I called them and I said I did not see where it said this was refurbished. They said, "Well it was bought through third-party on Walmart Marketplace." First off I had no idea. I thought I was buying it from Walmart online. I didn't know. They informed me that it would take up to five to seven days to get our money back after they received my return so I had to go ahead and purchase a second computer. I called online Walmart and I talk to somebody and explain to them what had happened and ask them if I gave them the item number if they would check to make sure that this was a new computer not refurbished. I did that. They said that it was a brand new computer and it was on its way.

Customer service is always an issue. Prices are always great but a hassle to purchase. Never enough cashiers and the many stores that Walmart owns are always in need of being cleaned. I do like the money section of the store, it's always easy to find and has friendly people there.

Walmart is convenient and has good pricing. But I am concerned about some of the new brands entering their marketplace since it does seem a little less quality for a higher price specifically in clothes. Once washed, they don’t seem as nice. My other concern is how high they are shelving things. I’m short person and potential safety concern in trying to reach top shelf for items as well as safety issue for the store should things fall on customer. Otherwise return policy has always been great and employee attitudes seem to be polite and more jovial...happy.

Lying drivers and bad delivery method. I ordered a laptop from them. Tracking information said it was delivered at 8:22 pm Monday. At 10:30 Monday night still no package. Came out the house Tuesday morning. My package is sitting at the end of the driveway by the mailbox, nowhere near my house and I took a picture of where I found it. They need responsible people working for them.

I go to the Supercenter in my town and the aisles area always blocked and people doing the stocking will stand in the aisle and talk to each other and they can see you are wanting to get through. They put their carts right in the middle and if you ask them to move so you can get to a product they are not pleasesd. Alos Wal-Mart seem to do their restocking during the busiest part of the day instead of at night when no one is around.

Ordered Black Friday TV to be sent to store. What a mess! Left hand didn't know what right hand was doing. Lost my TV but I left with one finally after 3 hours. No one at store knew how system worked with delivery where I paid cash.

My name is Jordan ** and I bought a 55-inch TV from Walmart on Cyber Monday... Big mistake!! I will start this review by saying I have never written a bad review before and I’ve had many. Walmart really did a horrible job this time and I’ve been going back and forth with them for weeks both in store and on the phone. I bought a TV on Black Friday for a great price. Received my TV via in-store pick up, no problem there. I get home and install my TV mount on the wall. When I take my TV out of the box and plug it in the screen has been broken... I call the store I picked it up from and they tell me to bring it back the next day and they will replace it. Of course they didn’t or I wouldn’t be writing this review. I go to Walmart, stand in line for 30 mins only to be told to go to end of line because they needed to call supervisor who didn’t show up for another 30 mins. She then tells me there’s nothing she can do and after arguing for about 20 mins I leave.

I know many people, who have been denied employment at Walmart. My guess is, they didn't pass the assessment nut test. These people would do a heck of a better job than many of those Walmart has chosen to employ. I visited a toy department last night. Everything was thrown around and out of place. Prices were hard to determine and boxes were damaged and open. I saw one employee. After making excuses to a customer, she made hastily left the area. I wanted to park my buggy and straighten or face the shelves. This is a 24 hour store. Don't wait. Straighten periodically. Help customers so they don't topple items from upper shelves. DO YOUR JOB. HIRE PEOPLE WHO KNOW HOW TO WORK. They can encourage those that don't. Hire from the above 50 group. They can and will do more than greet.

Walmart in Rome, NY is the best I have ever gone to. However, the produce department could use some improvement. Avocados are almost always spoiled as are the bananas as was true on this trip. It is a clean store and 99% of the employees are top notch for Walmart.

I feel my shopping experience in Walmart, was great, they had a cashier in the front to help shorten the line. She was in the front of the checkout, with a hand held scanner to check people out who pay with charge cards, I love it because the lines were very long.

The Walmart a few blocks from me has had my business for the last time. I went today for 7 items. They were out of 3. One of which was jalapeño peppers, again! Is there a shortage on peppers that I haven’t heard about? This happens all the time & I just keep going back but I’m done! I will drive farther & perhaps pay a little more to a Reasor’s store & support our Oklahoma folks. This has happened for years & I know not to go for the items I can’t get there. But peppers, glass bottle Cokes & frozen GG Green Beans & Potatoes.

Walmart’s new policy of Customer Disservice. Walmart has a new policy for you, their clientele. It involves introducing you to their also fairly new check-out procedures, using self-service “Scan and Go” technology. This technology was pretty much abandoned in most of their trial-balloon stores a few months ago when its unpopularity with customers became clear. But in some stores—Kerrville, Texas is one—it is getting a renewed boost, despite its unpopularity.

In 2010 I got a Walmart credit card. Apparently after I paid it off there was interest on the bill left over of $18. They claimed they called me and I refused to pay it. Fast forward to 2017... I got another card. Kept it for a year and charged thousands on it. Paid it off and cancelled the card. 2018 sold my house, I go to buy a new house and they have reported the 2010 leftover interest charge to the credit bureau and I get denied. In a month I will have nowhere to live. Even if I pay it takes a year to fix the rating. I am a senior and in a month I will have no home and no one at Walmart gives a damn. All over $18 I didn't know about. Merry Christmas.

Original order was November 21st of a large TV at reduced price. Because of the item size, freight shipping by YRC was offered. Estimated delivery date of the 29th, but with Thanksgiving and holidays I knew it would take longer. So I finally wait until Dec 5th to call customer service. I am told my order has been lost somehow and they would issue a refund or replacement. Yes this is helpful as any company should be, but I had no idea anything was wrong with the order until almost 2 weeks after and I was the one who needed to even initiate it. Anyways, the reduced price window had passed so I did a replacement.

Walmart is one of the best stores anyone can go to and find everything you need in one awesome store, love my Walmart. I recently went in. Was looking for a couple small things for Christmas. Wasn't sure really what I wanted to get my niece and my best friend. As I look into the woman's department everything was clearanced. I found so many beautiful tops and the price was amazing. Couldn't believe Walmart had everything at a low price. Between my niece and my best friend I spent ten dollars on each and got some really cute tops and legit. Fresh food was definitely out. Didn't have to go to another store to get everything I needed. Store was very clean and people were really nice. Didn't have to wait for a cashier to fix any of the prices. Everything scanned just what it was marked down to. Thank you to the wonderful people at Walmart for making me feel great and being amazing.

Walmart is so greedy it makes me sick! They do not care about their employees or customers. They need to follow the Publix stores' example. Happy employees because they get paid a decent wage and management listens if they have a problem. Same for the customer. I could go on and on! Everyone knows how greedy Walmart is!

I took the ink back and they refused to give me my money back. I am a senior citizen and had opened it before I realized it was the wrong one. They said because I had opened it they could not refund my money. I live on social security and it was only $13.97 but they should give me my money back!

I am disabled and bought my daughter a Project Runway sewing machine... When I received it, it was some pink little Korean knock off that was nowhere near what I ordered. I contacted Walmart customer service and was told it was sold by a 3rd party. I try to contact the 3rd party and no response. Finally after several hours and days of talking with Walmart the 3rd party contacts me by email saying I could return the item but they would keep 17 percent restock fee. I contacted Walmart again and after talking to several people I finally was granted a full refund which was to be returned in 5 days... Now 11 days later I still haven't gotten my refund...

I made a simple purchase using Walmart's online pickup at the Walmart store located North Star, MD. Well it's December so of course most Walmart stores everywhere are extremely busy. So I had to wait about 20 mins to receive my online order. After which I was on my merry way. My Walmart purchase was for a pre-paid cell phone to use for any possible home backup family emergencies. I wasn't aware that cell phone's purchased whether prepaid or not but the item such as a cell phone cannot be activated without first being scanned at the store. So once I returned home I realized after calling the cell carrier to set up my cell phone that my phone was not scanned at the Walmart North Star location and therefore my cell phone could not be activated. Well the next day I travel out a closer Walmart which is located at Wilton Blvd in New Castle, DE to see if I could have the phone scanned and finally resolve all this.

Long lines in customer service. Not everyone is that knowledgeable. Be careful about purchasing a refill card on a prepaid phone. Signs not posted that certain unused cards are not refundable. Certain of their stores have auto mechanics that are not well educated or trained. Especially when they put in the wrong battery that was not purchased by you, creating a serious issue. Be careful of their pricing because they are not always less than competitors. It's the same story in any store. Let the buyer beware!

Overall Walmart does have many items to choose from. Unfortunately, many times they are out of specific brand names. It makes me wonder if they might be pushing their store brand. The employees are quite helpful and polite at my local store. I shop here at least weekly and can usually find exactly what I want. But I have noticed that Walmart quality and services seems to change from location to location. An example is the Walmart at Monroeville, Alabama location seems to have lesser quality clothing and less varieties of food. An example is trying to find a fresh corned beef. Virtually impossible! The friendliness and helpfulness of the employees here was much less than at my local store. This made me appreciate my store. Overall I enjoy my experience at my Calhoun Walmart.

I planned ahead to buy a 5pc Paw Patrol bedroom set on Cyber Monday this year. The product was never delivered so I called Customer Service and after 5 attempts to get an answer, discovered that the item was out of stock and that they oversold. I explained that the one big gift we were giving to my son was to redo his room and that I planned ahead to get the bundle/discounted price. To buy these items separately costs almost double the Cyber Monday price.

I bought Xbox Live cards on Walmart.com as Christmas gifts last year for my children. Have been emailing & calling to get them activated & each time they tell me they will take care of the problem. 6 months later I finally ask for a refund because they are obviously not going to help me. Now Walmart says they're not going to do anything about it & I should blame Microsoft even though I purchased cards through Walmart. Not only have they taken my money but they have disappointed 2 children. Disgusted & frustrated!

During Cyber week there was a technical glitch when trying to order some canvases. After dealing with customer service for more than an hour, and them not being able to deal with it they said they would kick it up the escalation chain and I would hear from them in a couple days. Never heard back, but I had saved the chat convo and taken screenshots that clearly showed the glitch and issue. I contacted them again several days later and was given a response that made it clear they hadn't read my message.

So I bought one of those big lol surprise balls ahead for my daughter for Christmas. I happened to find one on clearance marked down to $49, since it was a better deal than the original $70 price tag I grabbed one for a friend as well. I had them print out gift receipts just in case, I was happy I did at first because during the return timeframe my daughter became obsessed with the new bigger lol surprise ball. I sent my husband to return the one I bought for $49 + tax and told him to just put the money toward the newer pricier one.

I placed an order online. Received confirmation that the items arrived at the store for pick up. When I arrived to pick up my items I was informed only one item was there. I provided confirmation that all items are signed for by the store representative I was informed I should come back in a couple of days. No effort or assurance that my issue will even be escalated for further assistance. This order is fully paid for and now I need to make calls and who knows if I will even receive the items I ordered a week ago.

Some Wal-Marts have very pleasant and customer service oriented employees. While others have employees you can tell are just there for a paycheck. So in my experience, it all depends which store you go to. Having to go to multiple stores to get certain items, because all Wal-Marts do not carry the same items, makes it inconvenient. It would also be a big help if all Wal-Marts were set up the same.

I purchased three (3) green peppers from the produce department. The price sticker was .78 per pepper. When I looked at my receipt I was charged .84 per pepper. It is only .06 cents per pepper or a total of .18 cents. Immaterial, however I was overcharged the prior week for peppers and felt annoyed that the price tag was not changed to reflect the actual charge, so I went to customer service to explain the issue. The customer service clerk understood but was going to give me a refund because she said that was the right thing to do.

I placed an order online 2 weeks before Christmas to give myself enough time to wrap my gifts. The order shows up and the entire order is missing. They sent 2 items which I didn't even order. Called up customer service. What a nightmare that was. No solution to my problem. Had to repeat myself over and over again. Telling me they delivered my items to the wrong address. How is that possible when I did receive an order that wasn't mine? Not to mention the packaging slips in the incorrect order was the stuff I ordered, the customer service rep wants to offer me $10.00 for the inconvenience caused. That's not even close to the stress it's causing me. Now I have to wait for my refund then go shopping at Toys R Us. THANKS, WALMART BUT NEVER AGAIN!!! I will make sure none of my family or friends shops with Walmart ever again.

Walmart is in a class by itself. They do not seem selective about the employees they hire. Many have no concept of customer service. Most times when shopping I find I can find an item I'm looking for at a cheaper cost. But with that cost reduction I find the quality is just not what other stores offer at a similar price or moderate increase. And these "greeters" have just got to go. I refuse to share my receipt with anybody upon exiting any store.

Ordered 2 food processors in a 60 day period. These were ordered through the grocery pick up app. Both processors either never worked out of the box or stopped working in less than 30 days. Called customer care line because that's what the employee from the pickup dept stated to do. Called customer care, they said neither item could be refunded because they had to be returned back to the store for a refund. Took the items back, the CS dept could not look up my order with the order numbers provided in my email when the items were picked up and paid for, not found using an email address or my phone number. All if these items were listed as paid for on the email with my receipt. It sounds like technology is behind when it comes to online pickup orders and the store inability to look up your items you actually received from that store.

Shopping at Walmart is a chore, one of the reasons that I buy my medicine there but almost nothing else. There was a time even two years ago when I bought almost everything there, but their miserable customer service, their lack of sales help on the floor, and the three registers that they can keep open made me discover Kroger for my groceries and my local farm store for my pet supplies. If I lived closer to a large city, I wouldn't use Walmart for anything.

Wal-mart offers work for older Americans. They may buy their stuff from China, but so do a lot of other places. You do have to watch what you buy from them as sometimes you can do better at another Store. We are limited to a Wal-mart and a Target where we live. I do like to shop at Target as well. We have a BBBY also.

I ordered something on Cyber Monday and it was a bundle and came with a gift card as an extra add item. They cancelled my order. When I called to find out why it took two hours to get nowhere. The system kicked my order out. I spend lots of money at no less than 10 other retailers and every other item I ordered I received. Now they will not honor the price from that day (about $50 on a $300 item) or honor the extra gift card (a $35 value). When I received the email from them there was no reason given but a link to their website.

Ordered online and did not receive items as promised. FedEx only had a shipping label from Walmart with no package. Walmart showed items shipped and collected payment. When I called Walmart customer service they noticed the items were never given to FedEx to send. The customer service agent blamed FedEx, and stated she doesn't have an answer for me as to "why it happened," and had the nerve to say "that's why I never do online shopping." What a way to support her company's mission to be competitive in online shopping.

I placed an order with Walmart last August. When the order wasn’t delivered in the 2 day shipping I returned the order online and was told to take the items to my local Walmart store. They gave me no receipt because it was already returned online, they would ship the items back. Now Walmart is saying that they didn’t receive the items back, no record of items that I returned to the store. They claim they sent an email telling me this and I was responsible for the entire amount of order. I never got an email about this and now my credit card is still charging me and Walmart doesn’t believe I took the packages to the store. I didn’t even open the packages, wrote return to sender on them and left them with the customer service desk at the store.

Walmart.com is the worse company I have dealt with in DECADES. I ordered an iPad on Black Friday, Nov 23, which the website said I could pick up in store that day. After I placed/paid for the order I got a message saying it would take two days to process. Later that day later I got a message telling me the order was canceled. The following morning I get a message saying the order was delayed, and not yet ready for pickup [not canceled]. The following day I check online and it says the order was canceled. At this point my son crying because he had been excitedly awaiting his iPad.

Placed an order for a TV and a Roku on Thanksgiving day. It took me hours on the phone and their online chat and it looks like I will be getting my TV after 2 weeks. Had to go back to their online chat today (when my Roku was set to arrive) just to be told that it was lost. Done with Walmart for good. Amazon or Target from now on.

At this point, I'm at a complete loss about my entire experience ordering from Walmart.com on Black Friday. Since I placed an order for a PS4 Spiderman bundle on Thanksgiving Day, I have spoke with managers at the store, spoke with a supervisor at the Corporate Customer Center, and even tried emailing them after they apparently lost my order.

Omg words cannot describe how utterly disappointed disgusted and furious at a simple purchase of a PS4. You don't care about my feedback. This I know but I'm giving it anyway. You lied and we're completely clueless as to the status of my order. And now my son knows that Santa is a corporate ** from Walmart. Words cannot describe my disgust in how you handled a simple tracking of a product an expensive product and the ordeal in finding out the truth that it was neither delivered nor shipped on the dates you emailed me about. Shame on you.

My sister and I went to the 103rd St Wal-Mart Jacksonville and we were looking to exchange some Christmas lights that were supposed to be white according to the box and they were multi colored. They would not exchange because they said it was bought at another Wal-Mart and they didn't carry the same ones so we went back and looked and they do have the same ones so we asked to speak to another manager and she implies we are stealing so I took the box we already paid for and smashed them on the customer service desk and then I removed the rest from the box and smashed those too and then threw them off the desk and then gave them the most derogatory words that one can say. I did feel better since the lights were only 12 bucks.

I placed a large order on Walmart.com on Black Friday. I received all of my items slowly. My last item seems to have been lost. I spent hours trying to fix this problem. I finally was able to reorder it and get the original price. I was very happy until the next day when my order was canceled. I called and tried to fix the problem again. This time no satisfaction. I was told they would give me a $30 adjustment to another Instant Pot. Only their prices of any in stock were way overpriced. I canceled my order to get my refunded money. I reordered at a better price at another company. So Black Friday at Walmart is a bait and switch game.

My husband and I found a fireplace we liked at Lowe's website during Cyber Monday/week. Unfortunately they had none in stock so we called Walmart's customer online service as we noticed they had the same one. My husband asked if they were able to give us a price match. They put him on hold and came back to say yes we can but we had to purchase it first and call back to get the difference. A reference number was given to confirm the price match. Long story short!! We ordered, called back and they told us they couldn't price match cause it was from a third party. My husband argued with them for over an hour. Finally he says... "Cancel our order please" so they tell us they can't. That we had to go online and cancel it there.

First off I have a 1 year and a extended warranty for 2 years on my Hamilton Beach microwave. However they won't fix my microwave because what is broken on it is not cover which is crap. I have 3 small children. My 3 year old had a fit and threw a toy at the door and broke the glass. I'm not rich so I cannot afford a new one. It's way too close to Christmas for that BS. Why do we buy warranties if the door is not covered. WTF Walmart. I'm pregnant so I cannot even use it as is. I won't harm my unborn child because Walmart won't fix the door. Like really it's just a piece of glass and you can't fix it.

I purchased a few toys for my kids on the Black Friday. The price was good, and purchasing side of the experience was good. However, the deliveries are horrible - absolutely horrible. I only received 1 item one week later from the date of purchase. The rest of orders was supposed to delivery on the same day, but has been delayed, and further delayed. When I called Walmart, they say they don't own the shipping side of the business. However, to me as a consumer, this is overall Walmart experience, including the shipping. I will never shop at Walmart.com ever again. BTW, the shipping is supply by FedEx. So, this complain should go to FedEx as well.

I ordered 2 Xbox Ones on Black Friday. I canceled one, and since I couldn't add to the existing order I had to place a 2nd order for that item. Fast forward 5 days. I notice my checking account that Walmart has released my money for the holds on my order. I called Walmart and was told this. "We have no idea why this is happening." They went on to say my order was on hold. I cancelled that order. After all, I had my money they haven't started processing anyway. I placed a 3rd order. It's been 9 days, the items haven't moved, Walmart doesn't know anything and I have 750 dollars out there in debits for stuff I don't have.

Stood in line for almost 10 mins. Several people also did the cashier. Said not checking anyone else out. I got to be somewhere at 6 pm. I said, "It is 603. Can't you check us out?" "No. I got to be somewhere at 6 pm. You have to wait til my reliever gets here." I asked for the mgr. He finally came up and said I had to wait to the other cashier. The mgr called someone up and then the other cashier left to help someone on the floor so we all were standing there with no cashier. Asked the cashier she couldn't do it and she said, "No. I got to be somewhere at 6 pm."

After standing in line for half an hour with my autistic son We paid our 258$ ticket and was handed a ripped up receipt. As we exited an associate demanded our receipt. This process freaks out my child and he will keep walking without me so I always just walk away but this guy stood in my way and I showed him my ripped up receipt and he demanded to hold it as my kid's walking away. I tried to leave him my receipt and keep going but he held my basket and wouldn’t let me take it. I told him he didn’t have the right to do that and he shoved the papers into my purse and called on his radio.

Without Prior Notice - I am being charged a restocking fee + Return Shipping Fee for items I purchased via walmart.com through their MarketPlace and I am returning bc they do not fit or are inaccurate.

Wow! Worst Customer Service. Never received an email to pick up my order at the store. I talked/chatted with employee at Walmart store, live Chat, Email, and Phone service. They canceled my order and were suppose to place a new order. They never did. They did not want to honor the Black Friday price. The live chat employees are the worst. They lied that they placed a new order.

I brought an item from Walmart.com, I didn’t receive on the day it was supposed to be arrive. I called Walmart.com service team. They answer to this issue is for me to wait, it will arrive someday. So I call the FedEx to find out that they have not receive my item from Walmart.com.

I went to the Black Friday sale and got everything I needed except the cell phone. I waited in line. They gave the hope that they had all phones. Nope. By the time I got up there they did not have my phone. I was so upset. Lost time. They said nothing to anything in line about what they had run out of or anything.

I order online 2 iPods for my sons and as soon I get online it was on waiting time to get the "huge sale". After I put the order they change on my face the delivery time after 5 days. Anyway I order, when I went to pick up in that day tells me the order still in packing. And for next day I check my e-mail and they put my order back for no reason. When I call to 1800 no answers at all. I spent my time, they told me a lot of lies and finally make me lost the items on sale and cancel my order for no reason. Scam all what they do. I can give them 0 stars. No one give me an explanation or valid reason.

Placed an order online for a laptop. Shortly after placement a request to cancel the order was sent in error. I immediately contacted customer service and asked to have the order reinstated or to confirm that it was actually canceled. First rep advised to wait until the next day and I would receive an email providing order status. Waited 24 hours no email or info or any kind. Contacted customer service again for actual status and advised order was in process and would ship that date. Actual Quote, "once your order is going to be shipped, we are able to cancel." Next morning I sent another request to customer service to confirm order either shipped or canceled.

In recent past I used to for Safeway in Auburn where I got my first exposure to Amazon Locker. Customers come and go all hours of the days and night and there was no time of operation limitation on it. I work at the airport 14:00 to 01:00. At around 02:45 I'm at the Spanaway Wal-mart. Walk up to the new Wal-mart's pick up tower similar to Amazon's locker. I scan my barcode and the machine rejected it a dozen times. I click on the get assistance button on the touchscreen, of course no one shows up to help... I had to walk 3/4 of the way across the rows of cashier registers only to find of that I have to come back between 07:00 to 08:00. Walmart this is why you'll never get to Amazon's stock price of $1662 a share. I hope Walmart becomes the next K-mart.

I order some bottles on Walmart website and then saw it will be ship thru third part company name JHM Hobbie, the order was paid for on Nov. 14 with estimated delivery date of Nov. 20. I am still waiting and the tracking information has no update only reads (Label Created)??? I try calling Walmart and JHM Hobbie with no success. First and last time I will order from them... If I don't received my order by the end of this week or at least get update on my order. I will put a claim on my CC for refund... Not a good experience at all.. very frustrated. Amazon is the best! You can get feedback and they have good customer service.

I walked into Walmart to make a return. It was about 10 pm, right about closing for returns, and I was the only customer. When I got to the desk, the guy was working on the computer and told me to wait. After taking his sweet time, he finally asked what could he do for me, and I took my receipt out and started to take my items out the bag. Before even looking at my receipt, he starts to interrogate me.

Thought I would try out Walmart online this year. Normally I go Amazon but I wanted to see. I put 2 bikes in my cart priced at 59 bucks. Continued shopping. Put few more items in cart. Went to pay and Walmart raised the price of bikes while in my basket. Thought that by itself shows who they are. I have sent messages and called. Zero response. AMAZON WINS.

Well Walmart ruined my grandson's Christmas! I ordered the Nintendo switch on November 13th, they cancelled my order saying credit card issue! Not true! I work for the bank so I caught them on that. I was told to reorder which I did on November 16th. The delivery date was November 20th, guess what? NO delivery! Called numerous times with Walmart staff telling me it was my bank and credit card! Again I work for the bank where my credit card is held! No issues with my card!

I ordered 5 simple items and they are shipping each one separately. Received one item they say is still being "prepared." Another item is supposed to have been delivered but is nowhere in sight... 3 more items that are pending... We'll see how that fares. Trying to get an answer on what to do regarding the missing item is a freaking chore. So, I send an email with ALL of the details and request to call back.

I received an order that was short one item. So I went to Help on their site and told them this. They emailed me saying they couldn't find the item. I sent them a screen capture of the order page which included the order no and all the items. Then a different person emailed me that she could not locate the order. So I made certain the order number was correct and emailed it to her. She still could not locate the order. I'm at my wit's end.

Was doing some online shopping for an elderly family member who lives in another city, doesn't drive, but likes gifts from Wal-Mart. Tried to order a mattress cover using the Walmart.com search engine. Results indicated there was a full-size option with 2-day shipping. When I visited the product details page, however, it said that there was no shipping and it was available only for in-store pick-up. So, I tried online chat. NO HELP FROM THEM WHATSOEVER! They said call customer service. So, then, who are THEY??? FEELS LIKE BAIT AND SWITCH.

I ordered a Dell Inspiron computer on Black Friday, but the computer was not labeled a Black Friday deal. After I completed my order, the response on the computer was Thank You for your order as always. The next day I saw an email that said Walmart canceled your order due to my cc payment not passing their security checks. So I thought no big deal, I'll just re-order. The original order price was about $570.00. Today (2 days later) the price is $749, so I call the 800 customer service line and they will not honor the original price stating because it was on Black Friday their policy is not to honor the price even though they are the ones who canceled my order. This is straight up price swapping in my opinion in order to get consumers to order more items from them and then the one thing you went online for, they pull a switch on you. Walmart just lost my business for sure, and I will be letting everyone I can know about this lack of business ethics.

Thank you Walmart for ruining my Black Friday online experience. I placed my Order number: ** at 7pm and you guys canceled it by midnight. I called customer service, they give me this ID ** and asked me to wait 24 hours. I waited 48 then I CALLED. No one called me. After losing all my time and other companies deals your agent confirm that he can not help at all. I KNOW THAT $100 saving is NOTHING for BIG Company like Walmart but means a lot for his customers. This was my first online Black Friday AND that will be the last.

Walmart has recently changed its Savings Catcher Program as of 10/29/18. It is no longer a customer friendly option. This is their explanation of the new method of participation. "As of today, our Terms of Use for Savings Catcher has changed, and Walmart Pay will be the exclusive way to submit your receipt to Savings Catcher. This will allow you to both submit and spend your Savings Catcher rewards within the same Walmart Pay experience. Due to this change, the ability to submit scanned receipts within the app or submit via desktop has been discontinued."

I recently returned a coffee maker that after two weeks was not working. The first person at the end of the long line said I had to go get another one so they could scan the barcode. Upon explaining it did not work and producing my receipt, the person next to my associate looked over and thought I was returning the new one in a box with a sensor I was told to get. She started to get involved and I had to explain I was told to get a new one for them to scan as I did not have a box. The person attending to me must have been new and allowed this woman to take over while she kept her customer waiting. She then told me “they needed the box” so I could not return the item only exchange it for the same thing. I hardly would want the same one if after two weeks the sensor stopped working. And I said their return policy doesn't state you need to hold onto the box. It says Walmart will return any item within 90 days with or without the receipt.

I've spent this afternoon talking with several Customer Service Reps & even called Corporate who connected me once again to "Customer Service". I ordered a large photo album, about 3x the size of standard so my cost was 3x too. Today I rec'd a Fedex package. with an insert showing my address & first page of the photo album I should have rec'd; however inside was a standard photo album of two girls I don't recognize. I can only assume they rec'd my album. I am so upset because most of my photos were of my grandchild. In this world of high-tech security, you'd think Walmart would have a back-up plan to locate where they actually sent my photo album!!!

November 2018, I received my Christmas tree through Walmart.com. I put up the tree and it looked awful! Nothing like the picture, and in my opinion a "Charlie Brown Tree." They will not return the tree because it's from a third party OJCommerce. I contacted the company and they want to charge me shipping and a restock fee! They also want pictures of the tree to see if it's legit! I will NEVER order online through Walmart again! What a disappointment, and now I'm stuck with this ugly tree! My kids and husband were even laughing at it!

On Oct 23, 2018 I ordered 4 items on walmart.com. I got 1 item. They lost 2 (resent and picked up on the 31st.) of the 4 and the final 4th one was damaged (Walmart canceled it). I had to contact them to find this out. The store could not tell me why other than it was cancelled after it already got to the store for pickup? On Oct 31, 2018 I requested to just refund me the 4th item its charge. The person said - "Let me take care of that for you." A few minutes later after that I went back on walmart.com and they did not do what I was just told. They REORDERED it... I canceled right then. Then on the (8th of NOV.) was told the refund was started on the 31st. And that my card/bank was holding the money... ALL LIES!

So in Miles City Montana the only good stores you have are Walmart and Ace Hardware. There are other good stores but small ones that are expensive. Anyways Ace Hardware is another spendy one and it's more about tools obviously so that leaves Walmart store #2608. This store is the only store around for miles, hr and a half drive worth of miles in any direction going east to west. So being like the only good store you'd think they'd have better options in stock... They don't and they are terrible when it comes to keeping things in stock that are worth getting.

We were trying to get our winter tires put on at the Charlottetown, PE location. We arrived at the store the first time. We were laughed at, and told we would have to come back later because of the time we had arrived, even though we had got there at 9:30 in the morning. That was fine, albeit rude, so we set a day (Monday) to come back and woke up three hours early to go to the store so we could be serviced, but the center was closed without warning. We are going to get our tires elsewhere, I recommend Canadian tire or put them on yourself. They are not aware of their customers' needs at this store.

This complaint is regarding the Lincolnton NC store and customer service at the corporate office. I purchased a wig my granddaughter for Halloween and the next day she changed her mind. No problem, as Walmart advertises any return with receipt with 90 days for in store purchases. To my surprise when I went to return the wig in its original packaging 2 days after Halloween with the original receipt; I was told "we don't take back Halloween items". Really where does it state that? Not on the receipt, not in the store, and not online, I searched and searched for that policy and can not find it. So I contacted corporate customer service and their response was "returns are determined by the store manager". So store managers override corporate policy? If I had known about the policy, I would have run out that night and returned it; but again that was impossible since there is nothing stating that.

Walmart is getting sloppy everyday. Never having things in stock. Making promises to customers they can't keep. Now what they do next change the saving catcher I spent all this money for Thanksgiving and now I can't scan my receipt. That why I shop to see saving. So now I have to waste my time and the customers time behind me scanning the code on the screen. WTH! I don't have time for all of this. This company is so damn greedy that they don't trust their customers to scan their own receipt when it convenient for them and not Walmart. This is why I stop spending a lot money at Walmarts. They are getting petty and petty. I shopped at many of the Walmarts and prices aren't matching up when I get to the register and then they act like they can't help solve the problem.

I placed 1 online order on 11/13. I realized I made a mistake and ordered the wrong color, so I requested a cancellation not even 2 minutes after placing the order. Shocker, it went through and shipped anyways the next day. So I decided to order the right item on 11/14 and still receive the right item on the day I needed it, and the 2 day shipping date that was promised on 11/16. Surprise surprise, both orders are now supposed to arrive 7 days after I placed the order. 2 day shipping? Walmart is actual trash, spend your money somewhere else. Also I contacted customer service and they gave some crappy excuse and hung up on me. Please learn from my mistakes and don't believe in their "2 day" shipping because you'll actually receive it a week later.

If I could put zero stars I would... To start with it's xmas shopping time and I thought why not go to Walmart because it's part Black Friday sale in Canada. I get everything I need which is about 5 items. I scan them myself and this lady keeps looking at me and only me being very disrespectful. After I'm done paying she embarrasses me by telling 3 employees to check if I paid. It takes them longer than needed to read the receipt... Treated me like common thief. Never again will I shop there. My two kids and husband waiting for mommy and I'm pregnant. I do not need this kind of stress horrible. I'm in Canada New Brunswick City of Bathurst.

If I could, I would give them MINUS stars. I ordered a small fridge, which came extremely damaged. The return label they sent was the wrong one, the date they gave FedEx for pick-up was wrong, then it unraveled from there. We had to get FedEx involved to confirm it had been received back in Walmart warehouse. Then they didn't process the refund. I had to get online and chat with someone 12 different times, I got disconnected deliberately, I had to repeat the same asinine information to every peon up the chain. I called and talked to actual humans, calls were dropped, and again I had to fight my way upstream. I am finally told today that they are processing my refund for the original amount, something they promised they had done a week ago. So, I guess I'll wait another 5 days to see if they have magically and fundamentally changed the way they operate.

I needed to return some paint that I had purchased. It was not the right color. It was very poor quality. It’s not what I needed. In the first time at Walmart, I was told that it could not be returned!!! The cashier kept saying she couldn’t do anything since it was telling her unrefundable in the computer. She never even attempted to help any further. Not even an exchange?? That’s such bs. And I go online and it clearly says paint CAN be returned within 90 days. Wrong color, too much, or just don’t like it. Whatever the reason, it says they take it back. Open or not!! It’s a shame they have so much business because they’re little customer service is our goal motto is a joke!

11/13/2018 - I go to Walmart to pick up a MoneyGram from my Dad and after I waited in line and promptly provided my I.D. & Reference Number the lady said MoneyGram wants my Dad to call them before I can receive $1,800 - so now I call my Dad and he calls them and they start drilling him like the Gestapo from ** Germany! They asked him questions such as - Where did you get the money? Does he owe you money etc. etc. Is this the American way? Who's money is it? And if they have a problem don't take my money in the first place and then give me an interrogation before you let go of my money! I've been using MoneyGram for decades but now no more. I don't trust them anymore nor will I or my family be treated as criminals after we put our trust in them with our money.

On Friday, November 9th, I placed an online order for an electric toothbrush. For two days, the order status displayed "processing" followed by a complete order cancellation on Sunday around 10:30 pm right when the order was canceled, I contacted Walmart customer service to get some answers. The representative told me that the order was canceled because it was placed on a device different from what was registered to the Walmart account... I was told to wait 30 minutes before placing the order again, but this time on the same device the account was created on.

I was in the pharmacy department of WalMart to purchase over the counter cough medicine, and noticed there were none on the lower shelf. For flu and cough medicine, my family usually purchase the ** brand of **. I noticed there were plenty of boxes on the very top shelf, but I couldn't reach them. So, I walked over to the Pharmacy Drop-Off Window, and asked if someone tall could assist me in getting some over the counter medicine from the top shelf. A tall young lady came out to assist me, and easily reached the cough medicine on the top shelf. Matter of fact, she brought down about 6 boxes of the ** cough medicine.

Beware. Walmart.com will not honor returns from 3rd party vendors. Stick with Amazon. Walmart.com will never have my business again. I tried to get a refund but was told that I had to go through the 3rd party vendor although walmart.com was where I purchased the item.

I been going to Fulton MO Wal-Mart for 10 years, I will never go back! I was targeted by a young female liberal while walking through self-checkout. Bought a phone, she rudely stepped in front of me and said, “Where's your receipt?” Gave it to her, she took a really long time staring at it, blocking the aisle for many others leaving the store. I hollered, “You are in the way,” and was ridiculed, being embarrassed looking like a common thief. I left and will never go back. LIFE WITHOUT WAL-MART IS GREAT. They lost a few good customers over this one, I have many many friends. Goodbye.

I live in Owensboro Ky. I hope my last visit to Walmart on 54, is my very last visit. The store used to be the best but they are the worst I've ever seen now. Poor service. Checkouts are just stupid. You can't scan your recipes anymore. So I guess I will start going to Target.

I was a victim of racism at the Walmart located in Decatur, GA on Memorial Drive. I am shaking right now and could not complete my purchase tonight because I was about to start crying in line at the checkout. I was attempting to purchase milk, coffee cream, and two power cords marked on clearance. The Walmart app barcode scanner registered a price of $3.50 while the price tag read $9. I was so excited for the savings found as I had come to Walmart tonight specifically for a power cord. Sondra the cashier however would not allow me to purchase the power cord for $3.50. She said I would have to pay $9 because that is Walmart’s policy.

I purchased a sheet set on 11/06/18. The sheets were the wrong size for the bed. I couldn't find my receipt, but based on the refund policies found online I brought the sheets back to the store and attempted a "no receipt return". The sheets before tax rang up $29.98. I asked the CSM if I could exchange them for the right size. She informed me that she couldn't do anything without the receipt. I asked her about the policy online, and she showed me a laminated, more detailed return policy, which at the bottom, that the store highlighted, said "Store management may change these policies at their discretion". So this store decided that anything over $25 must have a receipt, despite the liberal policy on their website and I am left with sheets too small for my bed.

I will never return to the Walmart in Frisco, Tx Preston Road. "THIS" Walmart could care less about the customer. I'm not asking for extraordinary customer service but the management here is an absolute joke! They just don't care. Poor check-out guy Greg, was not able to ring up two Sherpa throw blankets because it said "not for sale" when rang them up. I told him not to worry about it and he insisted on getting assistance from management or someone that could help. Well, not only was he rudely dismissed when he tried to get help from a manager walking by, I was also very rudely responded to when I asked a Walmart worker on the way out of the store if he was management. He said "NO!" and turned around and kept walking. Did not care one bit. I was just going to ask him who the store manager was so I could tell them Greg was only doing his job and no one would assist him with my purchase problem. Sad.

I have filed a dispute with Walmart MasterCard and they made a temporary refund on my account and after 3 months called me and told me that we must charge the account again and nothing can be done about it. I didn't receive the service from the merchant and I will be cancelling my card without paying that amount, because it's just a rip off, as they don't fight for their loyal customers. I would never even buy from their store either.

My new Walmart online account was hacked Oct 26, 2 Playstations ordered. I discovered on Oct 27, contacted Walmart and got the order cancelled. FedEx delivery cancelled, re-routed back to Walmart, FedEx never delivered the box (destination was my address). Should be over, right? Lol, like clockwork, Walmart charged my card $540 on Oct 29! Over next 8 days, I had online chat three times with Walmart service reps, they promised help they could not deliver on, one even brazenly lied (I have screen print) saying 'refund has been issued'.

Order sent in spite of incorrect billing address. No protection of credit card information. Billing address is supposed to match credit card information. No longer trust orders placed through Walmart. Was advised through chat to cancel order and resubmit. Both orders went through. Was charged twice.

I placed an order of groceries online and I immediately canceled it in order to pay it with a different credit card. I paid with my wife's credit card but they never returned my money. I called Walmart's customer service, they said I would receive my refund in a few days and I never did. Called again and they denied any wrongdoing. That was the last time that I used their online service. On previous occasions they had failed to include all the ordered items but they still charged me. Again, those refunds never happened. In total, they stole more than $150 from me.

I recently placed two orders on walmart.com for the same item, the newest BTS CD. The first time I purchased the item, I was given an estimated delivery date of 10/17. The item was shipped from Korea. Would be delivered to the store for pickup, as doing so saved me shipping charges. The item did NOT arrive on the 17th. I received an e-mail that day saying the order was delayed and would be ready soon. I heard nothing further for 2 days. On 10/19, I contacted my local store. They were unable to help resolve the matter. The pick-up department was not open. They gave me the phone number for walmart.com customer service. I tried calling but they too were already closed. I called again on 10/20, after looking at the tracking notes on my package. The notes indicated that the shipment had not arrived, but also that the item was damaged. I was confused. Which was it?

After getting a damaged item from Walmart in Auburndale. I decided to return it to the Bartow, Florida location. I was then rushed by Drea and Jasmine who were refusing to do my return. I then called Walmart customer service and they indicated I am able to return at any Walmart. They then tried to force a store credit on me although I had paid cash. No one went above and beyond in this experience except Richard. He is the only one who actually went out of his way to get me my money back the way I paid. He is the epitome of what customer service is. The last time I was here at the Bartow location Drea did not know how to make a credit card payment. She is supposed to be an acting manager. I will never order off their site again. Walmart is Walmart. These are not franchises owned by different people. They need to retrain, rehire and or fire.

I hope the clever finance guy who came up with the new Walmart Pay got a promotion because it reduced your outstanding liabilities. The liability line on the monthly spreadsheet must have scared the heck out of management. Unfortunately it also tanked a lot of Christmas funds. Amazon: here we come!

I have been a shopper at WalMart for years but no more. They want you to go online to shop for things no longer carried in the stores. These are items I have been buying weekly, spending between $800. and $1,000. a month on grocery alone. Recently I go in and another item I buy weekly is gone and can only be ordered online, I am finished with them. This has happened weekly for the past month, another item missing from the shelves. Sometimes multiple items. Not only grocery items but health items as well. Now I find the items elsewhere or go without and I have found some prices are lower than WalMart and I am relieved to no longer rely on WalMart for them. I won't go online since we have livestock and never know when we will have time to shop, it's an hour each way and not worth the aggravation.

I ordered 2 car seats and 3 health related items from Walmart. com. I was given a delivery date for the health related items separate from the car seats. That date passed for the health items. I called Walmart and they couldn't help me with ANYTHING. I told them that I will never order from them again and once I obtain my order, all of the items will be returned and I will take my money to Amazon since Amazon is the only place that offers ANY HELP with situations like this. Here's a TIP Walmart! If you want to compete with Amazon, get better customer service and hold carriers responsible for their mess ups!!! I won't do any more business with you ever again.

Worst Sevice/ Unstocked Shelf's/Rotten Fruit/ Produce: The Walmart stores 7800 Smith Road Denver Co 80207 and 5990 Dahlia, Commerce City, Worst ever customer service, empty shelves. I would not feed their produce or fruit to my dog. I went for yesterday. One CSR walks away from register and then stands there talking to friends while the line get longer and longer. After communication just takes the item and receipt, make the return and says next. This at the Denver store, they help or new and they know most to do speak English well. Content mistake on bill where item has been rang up multiple times, continuously find myself in customer service line to get bill adjusted by rude and inexperienced staff. It is not worth the trip anymore!!!

Sent 2 boxes of Walmart name tags that was suppose to be a baby gift card as a surprise for my niece. FedEx blames Walmart and yes they are to blame. After hours on phone to track down gift card they told me to dispute the charge with my credit card co. Did so and will see what happens. Will never order nothing online again. Done with Walmart orders. Could tell a whole lot more but refuse to waste my time as they have all the case # where I have called them to no response as to where my baby gift card ended up.

I placed an online order & my credit card was charged. It was supposed to be here today, but it hasn't even been processed. This has happened at least five times in the past. Every single time, I contact customer service and they say "oh I'm sorry. The order got stuck in our computer system. We'll have to cancel it and you can reorder." Of course, when I try to reorder, the price is anywhere from 40% to 100% higher. (For example, earlier this year, I ordered a medicine cabinet for $30, the order got "stuck" and I had to reorder. But the price was now $60, 100% higher). This is a constant bait and switch. Then you have to call over and over again to get your refund. I'm fed up and I have filed a complaint with the Federal Trade Commission. I encourage everyone else to do the same.

The price of the milk at the Porter Texas store is more expensive than the other Walmart store. When I ask a manager why she rattled off some crappy excuse about competition. When I called 1800walmart, I got the same excuse. When I explained that the milk is cheaper at Kroger, she still didn't get it. Bunch of uneducated people. I'm no longer a Walmart customer for anything. I'll just shop at Kroger. And I get a senior discount there. Boycotting Walmart.

After having the same prescription filled for over 15 years, yesterday Wal-Mart pharmacy in Indian Harbor Beach refused to fill my prescription for a controlled medication (non-opioid). The pharmacist claims that this refusal extends to all prescriptions written by my doctor. Since I was already late filling the prescription, I am now in danger of suffering from seizures while I wait for the prescription to be filled elsewhere. As far as I can tell my doctor has excellent ratings from patients, is an approved caregiver by my insurance, and is fully licensed with no problems.

I have ordered on Walmart.com 3 times in the past few weeks. After several days I got an email on 2 of the items saying my order had been cancelled. This was due to the item not being available after all. How in the world this company has stayed in business all these years is beyond me. Observations about the store closest to us: Pharmacy dept. I was told by a store employee that they are not allowed to tell you about discounts for your meds. My last pharmacy before we moved would search for the best price on our meds. 99% of the time, literally, they text me that my meds are ready and I get there and have to make 1 or 2 trips back because they encountered an issue they don't bother to call me about. SO I have to call Dr. get it worked out then come back. This is after having to stand in a long line because they never have enough employees to fill and then check you out.

I was supposed to get 2 games that just came out on the Oct 26th. It even said that on the website. Here it is 4 days later and nothing yet. They said due to not many in stock. I went to the local store that was 15 miles away and they had 8 in stock. Too late to stop the online order. So birthday present was late for one kid due to the Walmart people who have no idea what they are doing. Oh the latest update I got was for Mon it was going to get to the house. Well it's Tuesday and nothing. Walmart is so big who cares what people say because nobody will do anything about it. Consumer protection is a joke in the USA.

My wife seen a bookshelf she liked at Walmart.com so she placed an order for one. The price was 191.00 made with real wood, but they had one that was priced 161.00 which was made from sawdust. When the item arrived we opened it and we had received the one made from sawdust, but were charged for the real wood. My wife made some calls and they instructed her to bring it to our local Walmart along with all shipping papers and manual. I'm her husband so it was my job to gather all the hardware with the bookshelf and bring it to the store. When I arrived I brought it to the service desk and explained that my wife had got the approval to bring it into the local Walmart.

Opted to cash my payroll check at Walmart due to bad weather and Walmart being so close to home. The employee ran the check through twice and it declined. She proceeds to give me a print out with a phone number to call. It was utterly embarrassing. I knew the check was good because we own our own business and I manage the books. I drove to the bank our account is through and the check cashed with no issues. Lesson learned, don't go to Walmart to cash a check.

If I could give it “no stars” I would. Walmart is a terrible store. Every time I go there and ask for help, the employees are worthless. Many times I ask for direction and the answer is “ the item is in this direction. Almost always their answer is I am the only working in this department and I don’t have time. Once you get to the check stand, they work in slow mode like a slouch. Come on, close the store and do us a favor.

I bought the mask online because the store closest to us doesn't carry it. It was suppose to take 5 days to get but it took 12. When I received it it was damaged because they sent it in a envelope instead of a box. I don't have enough time to get a new one before Halloween so my daughter will have to pick something else. So I called customer service. Talk to one girl who's computer froze and was transferred to another person, they want 6 digit number. I didn't have it and told them that so they ask for it two more times until I told them never mind and hung up. What part about not having 6 digit number did they not understand. They never gave me one because the computer froze... Next time I will order from Wish.

I ordered 4 tires at Walmart.com to be delivered to my local Walmart. I ordered the right size 275 65R18 Hankook Dynapro tires. I paid and then I waited. I got an email saying the tire were ready for pickup. I went to Walmart on Friday. Dropped my car off at the tire shop for installation. I get a call 5 minutes later saying that they couldn't do it because the tire guy called in sick. I came back to Walmart on Saturday. Again dropped off the car for tire installation. I get a call about an hour later saying the tire size was wrong.

I was given a baby shower gift that was ordered through Walmart.com. The gift did not come with a packing slip, gift receipt, or order number unfortunately. I went to the local Walmart store to ask for store credit and was told that as it is worth over $20 ($64.99 to be exact) they cannot offer store credit without verifying the order number. They asked me to provide the telephone number and address of the person who gave the gift which I did and then reported they couldn't verify the information. They told me to call the person and get the order information. I explained I would prefer not to tell the person I'm trying to return the gift due to already having the item.

I ordered a new canopy cover for a canopy I bought from WALMART? A wrong new canopy cover came from YESCOMUSA? I hate when they send us the wrong thing because they lied and don't have the right thing I ordered? It's clearly not the one tier 10x10 canopy cover I ordered? It's a two tier way over 10x10? I returned it to WALMART and there is nothing they can do because YESCOM is an outside contractor? YESCOM has a return policy but they are hiding it and how to use it? YESCOM is horrible but WALMART really let me down? YESCOM'S reviews are horrible and isn't not WALMART'S problem? I should have used AMAZON!!! It's SAD???

Idaho Falls Walmart destroyed my custom rim and warp it. The managers were demeaning, corporate and the claim insurance Luther ** have failed to resolve our issue and it is the vehicle that is used by my wife for employment to take care of Autistic children. It was conveyed to them the importance and no resolution within a timely manner. Managers at the store deny the damage and it was them who brought it to our attention that damage was done by an exploding tire mounting machine. They have video and still fail to take responsibility for the matter. The car is not safe to drive and they will not provide a rental. This affects the Autistic children my wife works with, Shame on Walmart for supporting poor managers and affecting our lives with over $1000 in lost wages so far. Shame on the managers for customer service and resolution.

I ordered 31" x 72" Mainstay cordless blinds online for p/u at the tower and no one could locate my order after I received an email saying that it was ready. After 30 minutes I was told that it was in a locker inside at the tower and to come in and scan my barcode on my phone and an associate would come and open the locker for me. I waited for 15 minutes after scanning my barcode and the blinds that they tried to give me were the wrong size. When I showed the associate the size blind in my email they went and picked out a 23" x 72" set and brought them to the cart for me and told me to sign for it and straighten the purchase out with customer service. I refused to sign and went to the home section where there were 4 packages of the right size on the shelf. The whole process took over an hour. I will never use the tower p/u again.

Two tales of why I will never order from Walmart Online again; Round #1 with Walmart online-Last year I went online to pick up a 65" 4k Samsung TV that was down from $1200, to $850. I found the TV on walmart.com, purchased it and was selected same day pickup from a walmart that was on my way home from work, I purchased it around 9 am and was there around 5 pm for pickup. When I arrived at the store and went back to the online pickup center, nobody there had heard of my order, I contacted my bank to ensure that the order had processed, and it had, and to my delight it processed twice, effectively charging me double.

On Friday I shopped for 2 baby car seats at walmart.com. They were to be a gift, and I needed them that same day. Walmart.com showed a store a few miles away that had the seats available for same-day pickup, so I bought them online. I then received an email saying my order was "being prepared" and I should wait to pick it up until I received an email saying it was ready. Late Friday evening I received an email saying there was a delay; no more details than that.

Received my item DESTROYED, inside the box. It was obviously broken BEFORE being delivered. First, my order was separated into 4 shipments, so the delivery date I was promised when I completed my purchase was quite off. My first (and only so far) delivery arrived at 1pm on a weekday, with no notice. I work during the day so I wasn’t able to receive it. Also, all the e-mails confirming my order was being shipped were completely off with dates. For example, I will receive an email on the 11th saying my estimated delivery date was on the 9th, which makes no sense and made it very hard for me to assess when I would actually get my order.

I had so much problem getting a credit back to my account on a purchase I made online at Wal-Mart.com for $23.40. I canceled the order within 5 minutes and I requested a return to the store online because it said it was easy. The item was returned to the store as the status said but to get a credit back to my account was anything but easy. It took 5 phone calls, each time I was put on hold for at least 15 minutes and I had to wait 20 days for a credit to my account. I have done a lot of online shopping with different stores for the past 10 years, but this was by far the worst experience I have ever had. Never again will I ever place an order with Walmart.com.

Spring Lake, NC - I Bought a can of Beans about last week ago and I Have Gotten Some Complaints But Keep in Mind The Can doesn't Expired until 06/30/2020 and My Baby Has Broken Out And Has Been Complaining about her stomach. Also we had a cookout on this same day my baby started to complain and my family started complaining about their stomach were hurting and also mine's but keep in mind that we ate this at the cookout. But today we have open up the same can and we seen white maggots crawling out the can of beans. I am so disgusted that I let my family and also my family eat this. We had little kids eating this at the cookout. I am so very hurt cause I shop at Walmart practically every day. What should I do about this?

I brought some beans about a week ago and the beans do not expired until 06/30/2020 and they're infested with white maggots. What should I do about this cause I'm an emotional distress and my child also my family has ate this. My child has been complaining about her stomach and she has broken out and also my family has been complaining about their stomach. I need someone to contact me asap at **.

Got up early on Sunday to pick up my order, I got a text saying my order was ready for pick up, when I got to Walmart I was told my order was not ready, I waited for 15 minutes and then was told half of my items were out of stock, the order was placed the day before... If any items are out of stock I should be informed so I don't waste my time driving to the store to pick up the 2 items that were not out of stock from my order. This was a waste of my time and I will not use this service again. This is the second time this happens.

My wife and I placed an in store pick up for items that were in stock! After placing the order and waiting for the pick up time posted on the receipt we sent the pickup person to get the products. Upon their arrival they were told the order would not be ready for three days instead of the one. It only got worse. We called the store. The person was very rude and hung up! We called back and ask to speak to manager on duty. After waiting over 20 minutes on hold we hung up and redialed again only to be told that the manager said he was too busy to take the call. I told the person on the phone to give the manager's name so when we called corporate we would have it!

I went to Walmart in Pekin, Illinois for simple tire exchange. I bought two new tires and just needed them put on the old rims. Should be five to ten minute job which is what the guy told me. After an hour and a half my son noticed that they hadn't even touched our tires yet. Everyone who was there after us were already done and leaving and here we stand still waiting. When I finally got someone (actually several came fast) when I started complaining about this. One guy had the nerve to tell me all those people were ahead of me. Really? The other customers agreed that I had been there when they arrived. The manager went and found my tires still in a cart untouched and started them. Took six minutes. Now not only was I misinformed about the length of time but was basically being told I was liar when I said I was there before others. Very unprofessional. NEVER will I return to the Walmart automotive Dept.

Purchased the Mainstays Belden Park Patio 7 Piece Set - Tan item #RTS870D and item #TGS66CW from Walmart on 8/2/17 and on 10/5/18 while inside our home early one morning we heard a loud sound. We searched trying to figure out what it was and walked on our front deck to find the glass to the patio table had literally shattered into thousands of tiny pieces! No one was around the table, no umbrella, no bad weather, no hot sun, no rain, absolutely nothing at or on the table to cause it to shatter. Had it been 10 minutes later we would had been sitting at the table drinking coffee and it would had shattered with us sitting at it! Pieces were as far away as 8 ft! There were no previous damage or cracks or etc. to the table either and it was very well taken care of.

Wal-Mart makes people wait in line for sometimes 10 to 20 minutes, and just when you are done PAYING for your stuff - they make you wait in line to mark your receipt. This is just plain wrong. Avoid them.

Store # 05051-920 47th Ave.-Greeley, Co. 80634. Horrible, Sad, Ridiculous, Mean Spirited, Lying Fools. Incompetent employees. Please stay Far, Far away, unless you want to be Frustrated and abused. I am 66 years old, live 50 combined miles from store, am a Head and Neck Cancer Survivor, was late at night. ** played Rotten Trick on me with my groceries that I had left behind after hours of dealing with these idiots. Shameful.

Online shopping - NEVER AGAIN!!! They miss my apartment number, I call them to fix a problem, at what time it was on the process stage. They promise me what change will be made. And they send the expensive item without apartment number. Now I have to deal with UPS delivery department to somehow fix this problem. STAY AWAY!!! They have the worst management and customer service than I have ever seen. Reason of review: Order processing issue. I didn't like poor customer service.

Walmart’s customer service has gotten absolutely ridiculous, I waited for over an hour in fabrics for no one to cut my material, I had 2 people say they’d page someone and after waiting for half an hour someone finally came, and then after I tell her what I need cut, she starts and then stops and says “Oh, I have to go get someone else to do this”, and neither she or anyone else ever came back. I ended up calling the store and told them how long I’d been waiting, so they paged someone twice over the intercom, still no one came.

Wal-Mart Turnersville NJ - Horrible racist store against ** people. They say their manager's there. Not. They won’t let you talk to a manager. Either store stinks. I rather shop at ShopRite where it’s nice atmosphere and they play soft music screw music.

Anyone who knows me know I am a Walmart shopper. But I also like deals. My last shopping experience I checked the different stores to see who had better prices and the other store did. But I remember Walmart price match Winn Dixie So I did all my shopping at Wal-Mart. Submitted my receipt. Walmart said they had the lowest prices which was not the truth. I did some dig to see how long this had been happening and I could trace back up to 2 additional visits. Wal-Mart once was honest, but now you're cheating your customers.

Don’t order gift card from Walmart. I purchased a $100 gift card for my mom's 85th birthday, online to be sent to her via FedEx. I live in Ca and she lives in Al. When the card was not delivered as indicated on my account, I contacted their customer service Dept. Long story short, they insisted it was delivered, even though it was not and they had no evidence that it was delivered to my mother — because it was not. They refused to send another card or give me a refund. FedEx could not help me because Walmart shipped it and the request would have to come from them. I had no choice but to dispute the charge on my credit card. My mother wrote them a letter complaining about their poor customer service and saying she would not shop at their local stores anymore. I sent an email with the same complaint. That was the 2nd week in August.