Wal-Mart Reviews

Every time I visit Walmart, there are never enough cashiers. The lines at the 2 registers that are open are way too long. And self checkout is more of a hassle than anything. I'm not a Walmart employee, so why should I have to check out my own groceries and bag my own groceries? The employees are obviously there to keep the shelves stocked and have no idea what customer service means. I think that the upper management for Walmart are paid way too much for what they actually do for the company. I will never shop at Walmart again. Target and Kroger is, by far, the better choice.

Walmart online shows items available for pickup but, after paying and waiting for confirmation Walmart sends me an email that the item is no longer available and that I need to wait a couple of days to pick up my items. This is not the first time this occurred to one of my orders. I am wondering if this is method of getting the customer to buy and then apply the delay? I wonder if it is happening to anyone else?

Two of the things I never thought I would be doing; leaving a 5 star review for a wrong order and leaving a 5 star review for Walmart, but here I am leaving a 5 star review for both of these things. We just moved to New York and ordered a full-size air mattress until our furniture arrives in a week. The mattress came, however, it was the wrong size - a twin. I called the customer service line, sure that I would have to wait on hold for an extended period and someone picked up immediately. I have to wait longer when calling American Express.

I called the Walmart at Goldenrod Rd and Hoffner to check on my order and instead of getting my order they played musical telephone with me for a half hour then when the supervisor came to the phone she did not help me either. I then went to the store to complain at customer service. I was angry but not rude or abusive, they were very rude and very abusive saying that I said, "You people" and the ** customer service person went into a rage because she thought I was meaning something else. I meant the Customer service people not people in General. The other customer service person started calling the police because I complained.

There is a Large rollback sign on a big corrugated paper box on the store floor for the watermelons inside It. The sign read Rollback 3.99, was 4.48. I brought it and I was charged 4.48 instead. I brought it to the attention of CSM on duty. She is of the opinion that it is not her fault and had no intention to rectify it. Therefore, future customers will still be deceived with the wrong price. This is a deceived practice they are applying and it is not right. This kind of practice needed to be stopped. It is ok if they made an innocent mistake. But it is not. After they noted the mistake and intentionally not to correct it. For your information I told the CSM 13:50 today 8/17/19. You may check when they correct it.

Ordered for the new NextDay Delivery that Walmart advertises on Friday, so I should of received my order on Saturday. No delivery on Saturday and now the order status saying Delayed! Chatted with Walmart who said my order was lost in delivery and they could now reorder. But I will not be getting my order until Tuesday now, so much for NextDay Delivery through Walmart. I would not do this again. Also was offered $10 promo for the difficulty which I thought was great until I opened the email and there was a stipulation for $10 off my next purchase of 15 or more. I thought I was suppose to get something nice for the difficulty Walmart put me through and now I have to spend even more!!!!

The low prices are NOT worth it! Save yourself the time and trouble. Worst company ever, trying to compete with Amazon unsuccessfully. Bad customer service, no control of orders, and FedEx is an even bigger nightmare. Never again.

Unfortunately, I did not received the item and they asked me to get help from police. Not responsible. I most likely lost 550 dollar for adjustable bed and extended warranty. I think the item itself should be good if I receive that based on some reviews on Amazon.

Walmart in Lebanon, Ohio: Usually can't find a decent shopping cart that isn't really noisy or pull to left or right of broken wheel. Everytime i go there the candy shelves are half empty and I'm lucky to find half the items I'm looking for in grocery section. Thank God for Amazon!

When purchasing electronics, sales and/or cashiers do not disclose that laptops have only a 15 day window to exchange. No disclosure at all. I only wanted to exchange it as the screen dies in 29 days. They had stock of the exact same laptop.

I try to make a order online and tried 3 times, all be cancelled. Email say not able to verify my payment. Finally I have connected a human customer. Without ask me any question to verify my ID, payment card. Ask me to to wait 72 hours. I do not know after 72 hours my ID will be verified? When we have phone call, why they do not ask me questions to finish this.

Went and got a cellphone then I after 2 weeks of use the device started freezing and crashing. Have it like that for a week hoping the phone would work with a software update but unfortunately it didn't. So went to the store to return it just to find out I only had 14 days to do it - something that I couldn't find in my receipt nor anyone in store told me about that policy. So then I try to use my 2 year product warranty just to find out that those 2 year warranty won't start until the 1 one year manufacturer warranty expires. So again why they don't tell that to the customers. Because why would I need a 2 year warranty having 1 whole year covered by manufacturer.

Worst online experience I've had. Ordered 3 trailer tires with wheels on rollback for $34 each. They arrive as just tires. After talking to 3 foreign people that just want to refund me instead of getting me the product I ordered I finally talk to someone helpful. He refunds me and tells me to order another set (he told me to order these exact ones) that is more expensive ($56 each) and they will cover the difference in cost since it was their fault. He said, "go ahead and order them and call back with the reference number." So I do that and after speaking with 3 more people that can't help me I get a rude woman who tells me they are not going to cover the cost difference and that he was wrong and she "can't do anything to help me" and won't even cancel my order.. Was also told a $25 gift card was going to added to my account by a woman on live chat because of the trouble I went through and that didn't happen either. Never again Walmart...

I order online with Walmart.com with 2 days shipping. My order didn't come on time - late for 14 days, wow. If I were you don't order to Walmart.com and more thing Walmart is billion dollar company and can't train their customer service to be good customer service... Don't buy on Walmart.com.

I ordered a couple of tops online which were to come by FedEx in a weeks time. The day they were to arrive, without warning I received an email stating they would try again the next day because of my security gate so I called Walmart whom spoke to the FedEx driver & gave him specific orders to CALL me when they arrive so I can come out and receive my package. I stayed home from work the next day waiting for a call and AGAIN received a email stating they would try again in 3 days.

Customer service for Wal-Mart delivery is more than 5 stars. They are on top of everything I ask for or call and the fee is only $4.95. They call 30 mins. before they deliver to let one know as well as call when the driver is more or less 5 mins. out and when they arrive. For an apartment building that is wonderful.

I ordered one hour photo service. My credit card details were taken and the order was processed. I coordinated my day and spent over an hour of my time driving to and from Walmart and talking to the service desk at Walmart. This was only to find out that they never even had the ink to print the photos. They couldn't tell me when they would be able to print the photos either. I asked that they change my order to match what they would typically charge for prints that take longer and they told me they could not do this in the shop. I called Walmart.com and they first told me that I would need to get the discount applied in the store. Then they told me they would discount it, but to a higher than standard price! After getting the runaround, I asked that they cancel the purchase.

I've ordered items in the past from Walmart.com and the shipping has been awesome. This time however was the worst. They packed almost EVERYTHING from my order in a HUGE box (the size of a small dryer). I'm talking, laundry products, food, toilet paper, etc. The laundry products were not sealed or put in plastic like they have been in the past. EVERYTHING leaked out of the large fabric softener bottler and some of the detergent bottle. It leaked all over everything in the box.

On July 30th I purchased a 60" 4k smart tv from Walmart.com the app on my phone gave me tracking information and it was delivered to my local Walmart in Cameron, NC on Aug. 6th. I went to the store on Aug 7th as instructed to pick up my tv and BOOM I have a broken tv, broken boxes and looks like they put the tv through a shredder. So NOT only do they not give me another one but the store said they couldn't help me and would not assist me in any way. I called customer service and the rep on the phone actually laughed at me when I said you owe me a tv! I spoke with multiple people in every department for 2 hours and was told I could pick another tv out at the Cameron store and that was yesterday 8/8/19 and then another 2 hours fighting with Cameron Walmart and Walmart customer service rescinding on what they originally told me.

Be careful ordering anything online from Walmart. My experience was that they have many vendors they advertise in their pages for that they do not support but probably take a cut of their sales revenues for generating business for them. You think you're ordering from Walmart when you may be ordering from a place that Walmart does not stand behind. When you call Walmart's customer service they simply tell you it's not their order. It's pretty sad they say this when they advertise on Walmart's page. I am certain Walmart did not just allow these people to advertise for free. They should forewarn the unsuspecting public that, "even though we advertise for these people on our site, we are not responsible for them." I'm very disappointed and will try to stay away from Walmart forever!!!!

I ordered online and did not realize the return policy was so onerous. To return you must pay 15% or 20% restock fee. I tried going to the Corpus Christi Tx Staples store to get a label as indicated to me, and they did not have any. They are not nearly as user friendly as Amazon or eBay.

I purchased a Vivitar Aeroview Drone for my husband's birthday. Ten days later as he was assembling it he noticed damage on the backside. There were dents and the camera prawns were bent downward. He immediately attempted to exchange it. The assistant manager stated that the price had gone up and that she would not exchange it unless I paid another 40 dollars. The extra cost was not an issue, the principle is.

I have done online shopping with Walmart 4 times and really liked it. The people and very nice and friendly. Today I started to place my order and almost half the stuff I wanted said in store only purchase. I had to go to Fry's online shopping and was able to get everything on my list. I was willing to pay the almost $5.00 fee that Fry's charges, even though Walmart is free. I don't know why Walmart makes you come into the store for some products. Some of the items I had were cold or refrigerated, but Fry's was able to fill my order. Walmart will have to step up if they want to keep my business.

If you have a Synchrony Walmart credit card, brace yourself. Your interest rate with Synchrony is 6.99%. Effective mid-October they signed a new contract with Capital One to manage their credit cards. Interest rate... wait... 25.15%. And this new contract is with the company who had the worst data breach in history in the last 12 months. Something tells me Walmart will be losing a lot of business, as will Sam's. Another large corporations putting the screws to American customers.

What a horrible experience! I ordered some Fruit of the Loom ladies underwear and received 2 packages of pants mislabeled as Fruit of the Loom underwear. When I called customer service, they said they could only refund the cost of the items, not the shipping or tax charges, even though it was their error. In addition there was no return slip in the package. So I argued back, what kind of a business makes an error and still charges their customers for the shipping and tax. So the guy went back and said I was getting a full refund and to check my email. Well I received a refund for $6.41! The total cost was $34.19.

Purchased online dvd - Father of the Bride. Delivered broken and was told to return by mail which I did. Lousy customer service. Back and forth from claims I never paid for it but it was on my credit card statement. Never got credit nor a replacement. After 8 months I gave up. Buyer beware! I would give zero stars if I could.

Purchased a Raisin Bran Cereal, which had the label ''Great Quality...Guaranteed..and If for any reason you aren't happy, we'll replace it or return your money. All you need is the package. It's that simple. Guaranteed." I consumed more than half of it, but was not happy with the product. I went back to return it, taking just the package, as was written on the label. But the customer service was not aware of the guaranteed label, nor they returned, saying they can't take back the the empty package. So the label, is kind of a scam. please don't trust it. Thank you.

I shopped at Walmart located in Geneseo, NY on March 7th. The time was around 9:40 pm and I was at self-scanning area. I was buying a portable battery for my cell phone and I had problem with the scanning machine as it wouldn't let me pay for the item. So I wanted to delete the item from the machine and I wanted to scan my item at different machine. So I called the employee (she was wearing a glasses) who was working at the self scanning area at that time. As she was walking toward me, i told her i want to use different machine and she literally screamed "WHAT????" as if she was a mother who was super angry at her kid. There was other customers right next to me and they also stared at her.

Assistant manager Brian evening shift is racist. He claims he is not here is the situation. I applied for Walmart credit card and was approved and given a temporary card number to be used in store. With comes the instructions for how the cashier rings it up since the cashier doesn't know how to clearly read the instructions. A scene was made where several workers was there all looking at the printed page with all the information on it. Then Brian asst mgr comes over, looks at me Hispanic, my friend ** and without finding out what's going on says, "do you have I.D." which I provided but went in to tell him that was racist.

After being about 3 hours online I decided to apply for the credit card since they offered me $25 dollars. Once I applied when I was checking out I was asked for the security 3 numbers from the back of my plastic, which obviously hasn't arrive yet. Many calls to the 1-800 and no one could helped me. Now I'm with an inquiry in my credit score, I haven't purchased my stuff and I have to wait for the plastic to arrive. You are doing it wrong WALMART, it's all about service, no wonder why eBay and Amazon are leading nowadays.

My order #Order ** for an exercise bike. I went to Walmart.com and CLICK return the item (unopened since I bought the wrong item). I was given an instruction to return the item to the store so I printed it and also called the customer service if I can return the item to the store and they confirmed that I can return to the store. I paid $100 for a truck to take my package to Walmart store and when I tried to return the item Walmart the store refused to take it. I finally shipped it to the Walmart Returns and they received it on July 5. And, it's July 17 and they have not refunded my money. Walmart Online has very poor return management and customer service are not properly educated to handle calls or complains.

I thought that this Microwave was going to be a good one, ha, what a joke. I thought that because it was the same size physically as my old that died, and it was less power at 700 Watts instead of 1100 Watts and fit above the Fridge in the opening. I set up the "Clock" as usual but when I warmed up some cold coffee the inside sweat bullets, moisture droplets all over...! I wiped it out with a paper towel, but it kept producing this same amount of moisture every time. After a while the enamel which appears to be baked on inside started flaking off and there was rust under the flakes. Now the whole thing is destroyed inside and I'll have to replace it soon...!

Put the wrong size tires on my car caused damage. Walmart does not fix it mistakes they just take from the customer. Do not use the Auto center. The Walmart is in Batavia New York. Management lie as if Walmart really care for his customers. They denied all wrongdoing and close the case without a real investigation.

Walmart needs to stop hiding the negative reviews on their website. For some time now I have noticed that there are very few or 0 negative reviews on most products on Walmart's website. If the product is bad enough that you have to hide the negative reviews find another Product to sell. Stop trying to sell us junk and then give us a hard time when we want to return it.

Went to the Walmart in Camden SC. Need two tires nothing extra. Called. Was told tire was 70 a piece. Go cheapest they have is 80 a piece. I need two mounted on front. she says, "that will be 212.00." Last I checked 80 + 80 = 160 so I get charged 52.00 for tire removal and tax plus she adds lifetime rotation that she says is mandatory. I call this BS. If it’s mandatory it should be included in price.

My son went to Houston for his Medical School and I ordered several items (bed, bed frame, box spring, printer etc.) for pick up from Rice Avenue store, so that I can set up his room. The items came and we had 7 days notice for pick-up. Unfortunately, we knew it would be 8 days before we reached Houston. Therefore, I called the store pick-up clerk and Walmart.com and got the promise that they will hold my items for 8 days. When I went on 8th day, I was surprised that the items had been canceled and were not available for pick-up. Apparently, they were still in the back of the store. The clerk told me that they cannot sell it to me and they will return them to Walmart.com. I was asked to reorder and pick up after 5 days. What a stupid policy. This was so frustrating and ridiculous. I will never order anything from Walmart.com.

On 7/11/19, cashier Patricia in New Braunfels TX refused to sell me (a 54 year old woman) a video game (Skyrim) rated 17+ because it was for my 16 year old daughter, stating it was her right to make such a judgment call. The customer service manager had no such issue with selling it to me, but never apologized for Patricia's rudeness nor for the scene she caused by arguing with me for the entire 15 minutes this transaction took. In speaking with others about this situation, it became apparent that this woman regularly refuses to sell video games, alcohol, and tobacco to adults, whether they are accompanied by a minor or not. Since there have clearly been so many complaints, this is not only a training issue, but a general management issue.

I bought this pool a week ago. Finally just got it and the box is damaged. I didn't just spend $20 I spent over $300 and I get my box completely damaged. I love Walmart but they need to make sure that whoever is handling their shipping takes care of the customers stuff!!!

I have used Frontline Plus for many years on my dogs that are about 15 pounds. Up until last year I have recommended the product to everyone I know. Last year I bought a larger package and it didn't work at all. This year I bought a 3 dose package thinking maybe the larger package had something to do with it. It is like the fleas love it now and my poor baby is worse off than he was before I put it on him. Before within a day or two at the most my pets were feeling much better and if I did a good job of dosing them monthly they did not ever have fleas. I have dosed my pet twice in the last 3 weeks and he is just miserable. I am looking for a new product. I feel bad that I had to put where I bought this as the place does not seem to make a difference.

This is a small 700 WT microwave that does the job amazingly well and looks great too! I was leery about buying the Walmart brand for a microwave, but since I've never had any issues with any other of their brand products, decided to give it a shot. So happy I did! Great price, great product, 2 thumbs up!

The store manager at 01928 is allowing semi trucks to park in front of the only area of the store where there are houses overnight and engines running. How rude can a company be! Mind you Walmart built their store in our neighborhood we did not build our homes around the store.

Thank you Walmart for having convenience of many products in one location. Many are becoming very annoyed with self-checkout services. I like the convenience of having someone scan my items after I have spent more than an hour walking around putting them in the cart. It's time consuming to have to wait for an attendant to come and assist when there is an item that needs to removed or verified. Please consider adding more cashiers back to your lanes and reducing self-checkout lanes.

I found out I have cancer. So I thought I would order what I needed in the house seeing as I'm getting weaker. Wal-Mart guaranteed 2 day delivery. I've been waiting for 3 and just found out my 220 dollar order is in California. Walmart is 15 minutes away. I'm so screwed. Nothing... I have to go out and purchase the things I ordered cuz hell, I need those items now. Things for before the surgery as well, won't be here. I ordered from walmart cuz they promised 2 day delivery. FALSE ADVERTISING!!!! Straight up liars. Thank you walmart for making my life so much more harder. Never ever will I order from walmart again nor will I ever walk into their store. Not one penny will go to Wal-Mart. And they don't care they have many more customers. They are liars. I give Wal-Mart a minus 10 zeros. To hell with you walmart for screwing up my life. I will never give you a 2nd opportunity and anyone reading this....STAY AWAY FROM WALMART!!!!

Farmhouse table with chairs and bench. I bought this set at Walmart, thinking it might hold up a while now that my kids have left the nest. I was pleasantly surprised. It is attractive and very sturdy. It doesn't discolor easily, it got wet and looked great after drying the next day. I highly recommend.

This microwave is just the right size, not too big, works great, and reasonably priced. I have not had any issues in the two years I've had it. Only used to warm up leftovers, but comes in handy for quick meals.

Walmart Customer Service gives you a hard time when you return a product you bought at a different store even if you have the receipt and packaging. Nowhere does their return policy state that. I bought a bag of nectarines that were rotten inside and returned it next day to store closest to where my schedule took me which was a few miles from where I bought it. Customer service was really rude. They also refused to take a night gown return with tags and receipt for my neighbor for same reason. They lied and said that store didn't carry it. Wasn't true because that store is where she saw the nightgown but they didn't have her size so drove to another.

Bought a 43 inch Sceptre tv with a 2 day delivery. It arrived 3 days later and stopped working the next day. Walmart online promised me the replacement would be here with in 3 days, then later they moved it to 5 days. I called them up and they said well that 3 days was only an estimate, then they was extremely difficult to work with and would not put a supervisor on. I don't think I will buy anything from Walmart online again, 'cause you can not take it back to the store or ask for a store replacement. All you can do is wait on them to take forever to resolve the issues. They give you employee names like JB or JC so that when you call back and say JC told me it would be here in 3 days they don't know who JC is and it is not their fault she gave me bad info. They sold me a broken tv then keep changing the dates when it will arrive. And tell me a supervisor will call me back maybe in 24 hrs.

Walmart Store #3406 15221 Montfort Co - Manager spend so much time hiding in back office while consumer are getting sick not knowing the beer they just purchase had raw bloody ground turkey sitting on top of it. Two weeks ago there was package in the same area with raw chicken wings. When pointed out to the co-manager I was told it wasn't her department removing the raw meat, tossing it in the meat bunker and never remove ring the beverage to be clean or taken it to be disposed of. The wing had been like that for two days, all the while Ben E Keith and Andre employees restock and some took photo of items they restocked but never removing or reporting about that package probably knowing the ** or ** would get upset if they came to the manager office to report this.

I purchased three Secret Treasures bras from Walmart and since wearing them, I have has three cellulitis under my right breast and one cellulitis under my left breast. I've never had cellulitis in the breast area until I purchased the three Secret Treasure bras. Typically I purchase cotton bras but since I was under a tight budget (owed over $2000 in taxes), I had to buy the cheapest bra Wal-Mart had. Well, you get what you paid for and when you buy cheap garbage from Wal-Mart then you'll likely pay the price for buying cheap junk from China.

American made, low prices, pleasant greeters? No more! Today, I went and bought 5 items from them. The clerk was unbelievably rude. I set all items on counter and requested all items bagged up so I wouldn't need, to wait in line, to be scanned by the check-out-cops. Clerk insisted, she couldn't bag 1 item (a small cheap bag of potting soil) The Walmart cop scanned & re-scanned that unbagged item, repeatedly. Until embarrassed, I stated, "I'm not a thief". Walmart cop allowed me to leave store.

What was already a mostly negative view of Walmart and its policies has turned into downright hatred of the company and its management. Without any prior warning to the community they rolled out both facial recognition and entrance turnstiles overnight at all of the Walmart's near my location (Atchison, Mid-2019). When I asked a manager why they did this, he stated it was to combat theft. When I expressed my disapproval with what happened and how it happened he stated that, "I must be one of the people we are combating. Because, if you didn't have anything to hide you would approve of this."... Seriously!? Whelp, Walmart. If that's the way you feel, I will gladly SPEND MY MONEY ELSEWHERE.

I want to use the phone devices like wallet, Google pay without using g chip or cards which they don't have it and they need to upgrades the cashier device. Which way phone device. With QR code would not do any good.

Tried 6 times to send money to my daughter in desperate need. Cannot create profile...page goes blank... error after error after error! 7th time I'm done with the company and the website! What a crock! Multibillion dollar company and can't update the site to work? Really????

I experienced a very bad customer service with the Electronics department at Walmart. I paid $47 to buy the 6GB with unlimited talk and text "total wireless" sim card. The employee at the Electronics told me that he can't help me to activate the sim card and that if I could not activate it, I can return it within 30 days and get a refund. I tried to activate it online and by calling customer service but the activation did not work, I went back to Walmart the next day to return the sim card and get reimbursed as I was told the night before.

I ordered two items to be delivered to the store for pickup. A week lied or I get an email that one of the items showed up. The other two is still coming but that I needed to pick up my partial order within the next 7 days. Why would I want to make two trips to pick up one order? After the 7 days expired I had never received notification of the second item arrive so I called Walmart customer service. Apparently both items arrived but one was never scanned in and they were both at the store for pickup. I asked customer service to call the store to verify that I would both be available since one had not been stand in. I didn't want to waste a trip. Customer service cannot contact their own store at 11:00 a.m. After 10 minutes she said the store must be closed. 11:00 a.m. on a Saturday morning the store is open just not taking calls apparently. Should have never tried shopping without Amazon apparently.

I am so disappointed in my experience with Walmart online shopping. I recently order two items, Cuisinart knives and Heart Perfume. I received the knives just fine but have yet to receive the perfume. I went through the tracking process and found out the name of the company that was to have delivered the perfume. The tracking information claims that the perfume was delivered. When I emailed the company in question with my tracking information they told me in two separate email responses that they have never received my order at all.

Ordered from Walmart online 3 bicycle seats. Received all 3 individually boxed in a damaged box. Discovered only 1 would fit on 1 of our 3 bikes. Upon returning the 2 (in unopened individual boxes) at the store we were told we had to have the original box that the 3 came in. Please note we had our receipt for the return and when ordering it stated that any returns could be made directly at the store. What a hassle and going home to repack the 2 in a box and standing in line again. They finally accepted them for return. The attitude of the employees was much to be desired. The credit for said items are to be received within 2 billing cycles of our card. This happened at store #2177 in San Diego, CA on 6/11/19. Needless to say we are a very unhappy Walmart shoppers!! BEWARE OF PURCHASING ANYTHING ONLINE FROM WALMART!!

Item was delayed by several days, and Walmart, in their infinite wisdom, still elected to ship it ground! No phone call or email asking if I would be willing to pay extra for shipping. Nothing! And, after I complained, I was offered $10 to shut up! I don't care about the money, I need this for a child's party.

Every time I have a delivery from Walmart, I can be assured the box is opened partly. Not sure why they do this, but it seems rather deliberate. If it is a package from Walmart through FedEx, I can be guaranteed that someone would have cut the tape and/or the box is open. Is there a legal perspective to companies opening the packages of individuals?

THE WORST MOST UNINFORMED CONFUSED AND POORLY TRAINED AND SUPERV. In a nutshell, the facts the regional grocery center tell customers is often plain wrong, which mixes up and disrupts any hope of you getting your food delivered to your home. I spent hours today on the phone trying to get them to fix the delivery address, they got it all wrong. More mess all day with them. Gave up and called Kroger. What a time waster!

I was in our Walmart the other day and I was going to buy a couple of new release films and one of the ones I wanted was the film *Five Feet Apart* and lo and behold, they had no Blu-ray copies of this film, even though Walmart should be putting out all new releases of films, but it seems that they seem to slip up several times with new releases films which kinda ticks me off.

Today, Tuesday 11 June 2019 around 7 pm. I just find out the Walmart employees here especially the returns were little racist and discriminating. I went to return a faulty canopy tent and the returns department advised me that, I cannot return the camping equipments but only exchange it. There was a dark coloured lady in front of me with a similar tent and I saw them advising the same thing. I went and came up with the same item and was in the line and saw the returns people exchanging the canopy tent with money of the same woman who was denied before, who now was with her mother. I then talked with the returns people about the return just happened in front of my eyes and they now told us the returns was possible because the item was not used. How can a policy change of only exchange changed with returns with cash all of a sudden. This is ** and discriminating behaviour.

Normally easy to get around and find where something might be at the occasional odd thing but be difficult or might not be found in a particular store but can usually be found at Walmart online. People are normally helpful and pleasant.

Suffern Walmart. Stay clear of the Suffern Walmart, attempted to return merchandise that was gifted at a baby shower. 70 people attended, receipts were misplaced. Asst Manager (Suelo) has the nastiest personality I have ever encountered. Refused to take back/or exchange a baby monitor after she realized the price ($125) but would give a credit for $75 worth of clothes. The return policy states any return without a receipt over $25 will be issued a store credit with govt ID. Stick to Amazon and Target, better customer service and better return policy. 20 years of Walmart shopping has come to an end. I repeat AMAZON TARGET AMAZON TARGET AMAZON TARGET!!!!

This small kettle grill is perfect for a two-person household. The only problem is that it doesn't do well at containing the heat. It has to be set on a concrete or dirt base and far away from any siding or anything that might be affected by extreme temperatures. It's also not easy to empty to the spent charcoal. Other than that, we're quite happy with this little grill.

I went in early to Walmart on Cabela drive in Indiana and there was no donuts available for purchase. The area in the front with nuts was very empty and a lot of empty boxes but plenty of employees walking around talking loudly. The main reason why I write this review is because when I went to go to place my items on the conveyor belt there was a box of stock placed on the edge making it difficult for me to place my items there. Unfortunately the "stocker girl" didnt care to notice so I handed the box of stock to her so I can place the rest of my items on the belt for purchase.

I'm tired of going to Walmart especially the one at Chattanooga. They always over top of you like you're stealing something.. I dont need to steal anything. They do it mostly to **. I will not be shopping there at all anymore. I also others talking among themselves also.. Walmart use to be my favorite.

I bought a large children's play yard from Walmart.com and the item was defective. Since I bought online they would not allow me to return it in store. I hadn't kept the box & was told this was fine; and to wrap it in plastic with return label by their online customer service associate. The associate made a FedEx pick up for me but they never showed. I called FedEx and was told my item would NOT be picked up unless it was boxed and the Walmart associate had lied.

WOW... No surprise to see the 1.2* rating for Sameday Worldwide. Bought a spa cover from Walmart on 5/18. Was picked up by Sameday Wolrdwide on 5/21 and guess what... It's 5/31 and nothing has arrived yet. I've called 4 times this week and all they can tell me is the same info as the tracking page. No one able to tell me where my package is?!?! I called earlier today and was told they would send a message to the Toronto & Montreal depot and guess again... NO NEWS.

While I was ill I ordered groceries on-line that I picked up at a Drive-in Walmart, the next day. They put my order into the back of my car, and when I got home, I found my previous order had been duplicated and added to that current order; an additional $66.36 in merchandise and groceries I did not need. I returned to the drive-in pick up store, where I just got my order, but they would not take it back and told me to go to a regular Walmart store. I went to 2 of them and neither would take the groceries and merchandise back. All this while I was trying to recover from a recent concussion! I REALLY had a headache after all that.

I used to shop regularly on walmart.com for groceries but for the last several months, there's never anything in stock or only the very expensive stuff. There's never anything reasonably priced. 12 Packs of drinks are around 6-8.00 most of the time or two for 11-12 dollars. The chips are outrageous. Even when they sold them 30-40 % higher for the same product that's in the store it's better than what they're offering lately. What makes it even worse, most everything is out of stock constantly and when you're browsing you have to look through dozens of things to find one thing you want that's actually in stock. Check out the chips and sodas or bottled water. Nothing is ever in stock and what is is so ridiculously priced, it may as well be because I've completely stopped buying any of it.

So I go to Walmart in Brick NJ only to be discriminated against because I’m **. Really??? I was told by employees there that the Hasidics were citizens and they couldn’t ask them to move away from the laptops they were playing on. Meanwhile I’m a paying customer. So wtf, I’m not a damn citizen??!! So lo and behold, they didn’t get my sale today nor will they ever get it again!!! Please share, I really want everyone to know what this world is coming to. Thanks.

I very rarely write a review unless I feel a company like Walmart is making unacceptable, poor decisions. Walmart’s new policy to try and check every person receipt as they exit is completely ridiculous. Do you really think you're controlling shrinkage with this ineffective and unnecessary method. All you are doing is causing your good customers to shop elsewhere. I easily spend $15k/yr at Walmart stores on business and personal goods. I’m in your stores more than I care to share and now I’m going to grocery stores, Target and other retail outlets just to avoid the recur checking nonsense.

I didn’t receive any flowers! Where are my flowers? How could this have happened? I hope you respond to my experience because it is troubling not to receive your flowers on Mother’s Day. My final thoughts!

Unfortunately, we have Walmart. I am 99.9% dissatisfied with customer service here. From asking employees where I can find an item and a great reply of "I don't know". I had a time where I was at subway and a Walmart employee cut in front of me and said "I am On my lunch break" in the past. Some of the finer moments. Tonight was special though. I went to customer service tonight and brought a box of diapers and two bags of diapers and told the Mary Ann that I would like to exchange these. She replies, "Well you need to go get the diapers for me to do the exchange. No problem." I ask how much it comes to. She replies "about 49 something plus tax". I reply "Can I have an exact number". She said $50. I said "Is that an exact", she replies "plus tax". I ask "Can I please just have an exact number". Annoyed she pulls out a calculator and tells me "$49.67". As I am walking away she says "and plus tax".

I have a Walmart credit card. It had a limit of $2580. I had this account for many years. It has always been on autopay and I have never been late or missed a payment. I usually made an additional payment also to pay the balance down as much as I could. I recently paid off the balance on the card because I am working on getting my debt down to prepare for retirement. When I paid the card off they dropped my credit limit to $100. That is ridiculous. I have been a perfect customer for years and they repay me by dropping my credit limit and damaging my credit report. And there is nothing I can do about it! So beware. Paying off your Synchrony accounts will do more damage than good!

Dropped my vehicle off for 2 tires to be replaced on May 18th 2019. Usually this takes about an hour in my previous experiences. Unfortunately this ordeal is continuing to haunt me. Other than the 2 tires needing replacement the vehicle was in perfect condition mechanically, and had all its components were secure. About an hour and a half goes by, and the Tech working on my vehicle lets me know he needs to show me something. I walk to the bay and see my car door handle hanging off the side of my vehicle. He lets me know that he was sorry but that he had broken my handle off. I understood accidents happen, and just wanted to know if it worked because if so I wouldn't be really upset. He let me know that it did not work. I asked that he fix this or show me where to go to get this fixed, he said he couldn't and that the only way you can use the door is to reach in through the window and open it from the inside.

Walmart is a decent company, with decent bargains, good prices, and good selection of products. The customer service is okay, not great, but there's one close to my house that's extremely busy all the time. I also think the quality of the merchandise is good. Also, overall Walmart is a good place to shop.

I bought a item online (Walmart.com) saying it was available for pick up in store (Grand Prairie TX) 3 item available. I bought the item and was waiting to get the email for pick up in store. Hours later got 2 email that my item won’t be ready until the 21 of this month. Then I called the customer service line and was useless pretty much. They gave info to another store in Arlington TX that suppose to have the item available and when I called they said is not available but online still available. This not make sense, last time I buy online from Walmart. Not recommended if you need the item for an special occasion.

Was double charged on three items in one shopping trip. The cashier realized one of the double charges and voided it while I was still at the till; however, I didn’t see the other two items I had been double charged for until I got home. Had to return to the store to be credited for the two double charges, where the customer service employee didn’t seem too concerned and didn’t say sorry, even though I told him I wasn’t happy that I had to return to the store because of this. Last few times I shopped at Walmart, I felt that it's going downhill for different reasons. Used to love Walmart, not so much anymore!

The flowers plant looked half dead, it dead 10 day later. They would not refund the money, only replace or a Walmart gift card for the cost. Question - how much is garbage worth nowadays? Walmart customer service sucks!!!! They truly don't care about the customer, just the bottom line!

I purchased a patio swing online at Walmart that was marked down from $309 to $179. I received one of two boxes. I called, they said there was an issue and they were out of that product. I pointed out that the exact same swing for $309 and now $250 were there and in stock. She reordered the $250 one for me and gave me a discount to match the price. Sent me a return label and said she would process my refund. I got a refund for $0.01 out of $179. FedEx picked up the box and then I got an email a week later stating I didn't return it.

Ty op and dilla what Walmart money center and Walmart company for years escalation point. I am furious over the fact that a relative attempted to send me money and was unable to do so. Yet I can send money to others when no problem?! So I'm really confused because Walmart money center will take my money to send to someone else but won't give me money others send to me!! This is the most ridiculous crap I've ever heard over!! The customer service rep transferred me to the Compliance Dept that told me that the sender needed to call them to verify some info...wtf??

This is the 2nd time I ordered something online from Walmart that stated will receive in a 2 day period which ended up waiting 10 days on my 1st ordered. Manager explained what the problem was. I figured okay things happen, but this is my 2nd order. Stated 2 days to be delivered to the store then changed to 5 days. Hoping 5th day will not be extended to 3 more days. Great prices but bad online delivery promised dates. Be truthful. I as a consumer won't have to expect what date you promised. I should of paid the slightly higher price at amazon and got package sooner.

This just happened today. Less than 8 hours ago, I went to Walmart to get a few things on my list. No biggie. I became very exhausted and I had a lot of pain due to cramping so I needed to leave as soon as possible for pain killers. I usually throw away my receipts after I check out because I don't like having useless pieces of paper in my bag. And when I went to leave, they asked for a receipt and I told them that I threw it away after I checked out at self checkout. And they proceeded to ask me which number I checked out at. Which I literally never look at the numbers on checkouts, just the lines. So of course I didn't know which one. While waiting for the manager, I began having more and more pain that I couldn't stand any longer. So I just asked the first associate if I could leave all the bags and go because I really needed pain medication.

Had several returns that were on multiple receipts. The woman at the returns desk was very rude during our entire encounter. In my opinion, since K-Mart has shut down, Walmart couldn't care less about customer service anymore. Walmart is chronically understaffed and the ones who are working seem to hate their jobs. They are constantly complaining amongst themselves and to customers. Very unprofessional. Forget about complaining to management. They are just as ambivalent as their rude employees. Done with spending my money and time in Walmart.

I went through the self checkout, scanned and paid for all of my items, get to the front door and "Mike" scans my receipt. He then scans a few items where apparently 1 item doesn't show up on his scanner. He says, "If you can show me the item on your receipt, I will be the first to apologize." I showed it to him, no apology, instead he scans it again and it still doesn't show up on his scanner. He says, "Tell me why it's not coming up on my scanner." No apology. Furious, I said, "It isn't my job to tell you how your equipment works." I then ask him to escort me over to the service desk so I can return everything. He said, "No, you can do that yourself", shaking his head at me as I walked away.

Update: they have finally refunded the amount i have paid for the game.

Ordered a ride on toy for my Grandson with expectation that it would be at store for pickup on 5/7/19. Went to store and was first told by customer service they couldn't help me because tower was closed. I ask for manager which she looked up the order and said it was in transit that they didn't have it yet. Go back home and review the order again to find out that it was delivered to the store at 10:08 on 5/7/19 FedEx Tracking confirmed... I am so disappointed first about the service, second about lying, third people not doing their job. This was my first and my last time ordering anything through Walmart. In the future I will use Amazon and Target....

I ordered 24 cans of Campbell's Chicken Broth and they did ship them immediately and I did get the correct product. However, out of 24 cans, only 8 were NOT damaged. 16 cans were either dented or severely dented! Clearly, they sell stock that doesn't sell off the shelf. I'm very disappointed and will be returning 8 out of the 16 most damaged cans to my local store! Just be aware: IF you order a canned product, you will probably get shelf rejects! Also known as damaged cans!

Well Walmart you proved once again to be soulless company. They sent my mother's walker to the wrong state, never notifying anyone or correcting the problem. Finally when I was able to speak with a person I was informed that not only was I not going to receive my order but that no action would be taken to get my purchase to me in a timely manner. Apparently walkers are luxury items for Walmart and therefore they are unable to make exceptions for expedited shipping. The woman in customer service could not have cared less and made sure I was aware. Their system messed up the delivery location, their staff did nothing and behaved poorly. I am so put off and disgusted, I canceled the order and will find another place that takes other people's mobility a little more seriously.

Walmart is one of the worst online shopping platforms. I purchased a few items online. Once the items arrived, I realized that one of the items doesn’t meet my expectations. Based on the return instructions I received through email, I printed the receipt and packaging to Walmart store in Fairfax, VA. The manager at the store told me that the item I want to return is a “marketplace” item and she can’t return it in the store. I explained to her that first, there is no indication in the receipt that the item is “marketplace” item. Second, the instruction says to return the item, I need to print the email and return it to Walmart store. In addition, that item was the only item on that receipt.

Tried to return pressure cooker to Sanford Maine Walmart that was used only 3 times and would not work. The customer service employee was rude so asked to see manager. The manager was even worse than customer service person. Will not shop Walmart again.

Went to Kiosk after receiving email that my order was ready for pick up and entered my order number. After standing there for 20 minutes, an employee who was assisting at self checkout asked if someone was helping me. He said that evidently no one working with pick up was there to either bring my order up to the front of the store, or they were busy with another order. He said that he had helped a couple others there to do a pick up, and they had had the same problem. He got on his radio and tried to find me some assistance. Finally a woman employee came up and asked me for my order information and she walked off with it to find some help. She came back 5 min later and said someone was bringing my order to the kiosk.

Easter items were 90% off except one endcap that was marked 75% off. I had 30 items of one thing. When I got to register it wasn't ringing up 90% off. I brought this to the cashiers attention so she yelled at the employee in that area and confirmed my items are 90% off. The cashier walked (slowly) to customer service to ask upper management. The cashier came back and said the UM said the selling it as what rings up. So I cancelled my entire order. This is a good example as why KMart went out of business. Cheating and lying to customer. This could have been over-ridden. My opinion of employees at the Dublin GA Walmart is they are lazy.

Walmart advertises what looks like nice women's dresses online and then what you receive is pure junk, wrong size, bad quality. Then, you try to return the items to the nearest store. Forget it, they tell you it is "marketplace" which means it comes from various Chinese warehouses around the country, each item from a different warehouse.... You have to spend time to REQUEST shipping labels to these warehouses AND, you get the refund, MINUS THE SHIPPING AND THE RESTOCKING FEE, which is 20% of the value. Moral of the story: avoid these scams, never order online from Walmart clothing made by persons across the globe, with no idea what the clothing is supposed to look like! Best to go to a store and TRY THE ITEMS OUT.

Made me feel like I stole something!!! Scanner at door stupid!!! Every time I try to walk out of Wal-Mart I get stopped like I stole something!!!! Very wrong!!! Will not be Going there again!!! If self checkout is that hard for Wal-Mart then maybe they shouldn't have it!!!

Leaving the review I wrote for them. Never got a response from them. So this will be a little long winded but I apologize ahead of time. I work full time, have 4 kids, married, and Also am a minister on the weekends. I usually shop around 5:30 am in the morning. Every week I go to Walmart and buy about $250 a WEEK of groceries. I am very disappointed that you do not have any lanes open. All that is open is the tiny self lanes. Even the bigger self lane that has a conveyor isn't open.

I use to shop Walmart online, but not now. Check out the check out below. Order Subtotal $56.52, Walmart Shipping FREE, Technodil shipping $13.99, ShopBargainClub shipping $57.93, GST $6.42, Order Total $134.86 so technically they say free shipping, LOL!!! But the other fees are crazy.

The Wal-Mart store in Silsbee, TX is horrible. They have moved EVERYTHING around and there is no rhyme or reason to their new set up. EVERY TIME I go people are looking for things and complaining they can't find what they are looking for. I can go back a week later and things are moved again. The shelves are empty and the store is SO HOT. Shopping at this store location is miserable! You want people to stay in the store and shop longer? Make it a good experience! People will look around longer if they are not hot and frustrated. Common Sense.

I placed 2 orders for ladies' clothing items sold directly by Walmart.com (not an outside vendor). For one order they changed the description of the item and sent me the new description with colors that weren’t in the original description!! A similar thing happened with my other order where the original description was very deceiving and I received different colors than I expected to receive. I had not placed a Walmart online order in at least a year and this will be the last time!!

This use to be one of the best stores but both of the one in Council Bluffs Iowa are the worst. Now I won't buy anything over $50.00 cause if you lose or the receipt turns black or the cheap ink they use they will not return it.. Now I have had experience this and I was also accused of stealing a sound bar. 2 day later I found the receipt. I've sent emails to the manager of the problems I've had with no response from neither of them. My advice is don't buy anything over $50.00.

I stopped shopping at Walmart, where I would spend hundreds a week because they started harassment customers at the door for their receipt. Now I shop at other stores where they don't harass customers at the door. When I buy something, my transaction ends at the register because now the product is mine. You have no right to stop me to check my receipt, you are not the police, and these people at the door get mad when I don't stop, and frankly, I was hoping they would actually call the cops so I can sue Walmart for harassing customers. They have security cameras, they need to use them and leave customers alone before someone gets fed up and they start getting harassment charges put on them. I am going to be sharing this abuse on social media networks every week to get the word out.

As a current customer my family and I have done business with the #Walmart Chattanooga plaza, Midlothian VA Location store #2808 for the better part of a decade. The company I work for has also made substantial purchases during the holiday seasons for those in needs. After today incident I am sorry to state that the practices of the store has gone to a very low place the racial profiling of the workers is beyond belief and has reached a very disgusting place. I have been singled out not once but twice in the past 6 months by your associates this time I had been belittled embarrassed, and furthermore shamed in front of my family.

Yesterday, I stopped by Neighborhood Walmart (1970 S University Blvd Mobile AL 36609) at 6:15 pm for a money order. When I walked into the store I notice one lady (customer) ahead of me and the lights was off at the money center. I asked the other customer was the center open, she stated, “I’m not sure.” I guess, since customers was starting to form up at the money center one of the employees informed us the money center was close. (and walked away) However, one of the cashiers was nice enough to ask us to wait because she already called the manager to come and help us.

Wesley Chapel, Florida store does not care enough about its customers to maintain working bathrooms, so I no longer care enough to shop there. Went to customer service, they had no comment cards. Went to Walmart.com, there's no way to share photos of the barricaded bathrooms, so I'm going to post my photos on as many sites as possible.

Walmart had a promotion for the Apple Watch Series 3 GPS with 199 dollars. It was really attractive so I have decided to purchase one of them. It was 209.55 dollars with taxes. On the 14th of April the sum was taken once. The sum was taken another time the second day, 15th of April and on other time the day later, 16th of April. This I find outrageous and an unfair practice for them to have Monday with no interest. They promised me that on the 19th of April one of the extra charged amounts will be refunded. The other one on the 22nd of April. 19th of April passed and nothing happened. Walmart is yet to respond to what happened with this situation.

Well all have to say I'll never going back to that location Miami 8 St 63rd Ave. They never have what I need. They stack same products in different aisle. Not enough staff for the amount of customers. I guess people go there because it's convenient. The staff is so tired that they don't even smile. I don't blame them. In the products departments is hard to find the plastic bags. I could go on but I'm tired. I just came from there and waiting 30 min to self pay. If you go to the other ones you be there forever.

My order was sent by FedEx SmartPost. What a joke! The tracking number sent to me by Walmart was invalid and there is NO WAY to contact Walmart for help. Last time I'll use the online shopping at Wally World. :(

If there was a 0 for a rating it would be a 0!!! Ordered a trampoline for my 3 kids for an Easter gift on April 2, 2019. Was sent an email advising it would be delivered between the 4th and 8th of April. Plenty of time for Easter! Received another email that they were out of stock and if they could not get it restocked in 3 days the order would be canceled.

I been ordered my shower curtain lining and never received it. I been checking to see when it will be here. It just keep saying it is out for delivery. When I checked back it said it was sent back to the sender so I never received my order from this company.

Man this is some kind of crazy. Walmart says there Walmart app is secure and that there is no way to lose your payment info. But something is going on. I realized that I have been being double charged. The app is taking one form of payment and charging it to another. So okay we flipping through cards okay cool. But here is the kicker you charged my credit card and my bank account for the same charge. When I call you to tell you what did you do? Tell me to get with someone in the money center. Then what do they want? Statements from my bank and credit card. Okay cool whatever nothing to hide here. But when I go to the store they are not there to help me. They only work from 6am until 3pm. I do have a job and I work Mon-Fri 7-7 so hmmmm how are we going to make this right? Are you going to fix the issue with your app? Or am I just going to have to delete it and all together stop going to Walmart. Hmmmmm

While I have my debit card set as my preferred payment method the Walmart app changed my payment to a credit card that I had loaded on there. When paying it showed my debt as the payment method but when the transaction was completed it had charged my credit card instead. This is a complete mess. I thought I was losing my mind. So I tried it again a few days later and I purposely opened up my methods of payments and I chose my debit card. I then scans the QR code and bam it charged my credit card again. Smh something has to be done. I have deleted my credit card from my app just because I am tired of my credit card being charged when I want to use my debit. Why is is so hard Walmart to just keep my preferred payment as chosen? Why is the app glitching like this?

At Apache Junction, AZ. Buying 4 items. When a line opened up, I slid into the line. Cashier informed me she was closed. While employee was following orders, she couldn’t take a 4 item ring up? Very poor customer service. Banks, the post office, and other businesses do this as well. If you are closing a lime down, fine. But open a new line, replace the cashier with another, etc. Don’t just leave customer standing there. Fortunately, there are plenty of businesses just waiting to ring a customer up. Walmart must have all the business they need. Very sad.

Not at all thrilled with their online purchasing. I have been trying to order a phone for the last two days, the order goes through then I get an email saying there aren't enough funds in my bank account even though it took the funds out while leaving plenty of leftovers. There is more than enough in my account, I have talked to 3 team members and the issue is still not resolved.

My 84 year old mom and I have always shopped at a on Indiana store. We picked out everything we wanted. We went through a self check out line. We had to call the girl twice to help. We thought some stuff were scanned too. I put in bags so did my mother. Then we got stopped by a man who jabbed the cart into my stomach. He was not wearing a security uniform and said, “Come with me.” He asked for a young person who started working and another and another. They refused to have me had a witness. They throw everything on the floor, dumped it out of the bags and I had the original receipt of things.

Many items at the store have the wrong price marked on the shelf. Always higher at the cash register. Men's department choices and inventory is a joke. Many shelves are minimally stocked in much of the store. Employees say yes, the place is a mess, and nobody in management gives a **.

I got a foreigner named RJ. He couldn't help me out at all and he couldn't understand me until I got upset and he wouldn't transfer me to someone that understood English. This was a $600 order I will not be placing thanks to him and furthermore my online shopping is done. I will never shop online again which I have a few times but thanks for the no help. (I said car parts he kept saying motorcycle.) Really. Ok then a muffler and exhaust costs over $400. I know better. I'm not stupid. Yes I'm upset.

Just because they say you can pickup in store does not mean the product is available or even will be. They will hold your money for days with 0 intention of delivering. I got an email that apologized for the delay only three hours after ordering. Okay, I thought they must have missed a delivery truck. Estimated that the tires which I sorely needed would be available after 6 that day. Then nothing no email no call.

I purchased a two-pack of Twin Labs Brewers Yeast from Five Star Health on Walmart’s website. The product didn’t taste the same and I didn’t like the change. Walmart’s return page indicated that the item couldn’t be returned to Walmart but that the seller had to be contacted to start the return. I followed instructions for contacting the seller and received a message from Walmart that “someone from [the seller’s] team” would contact me within 24 hours. Days passed with no contact from the seller about the return, so I sent another message to the seller and again received a reply from Walmart that the seller would contact me in 24 hours. It is now 7 days since my initial request and I’ve heard nothing from Five Star. It appears I’ll have to get my credit card company involved to dispute the transaction, an annoyance that Walmart should have been able to prevent.

When trying to obtain a refund after ordering online from Walmart.com, I've learned that if the item comes from another vendor, you will have to pay a restocking fee and/or shipping costs. Nowhere was this explained at the time of the online ordering. So you will not get a full refund, even though the item is returned in new, unused condition. I consider this a deceptive practice by Walmart and have now stopped ordering from them online. I hope you will do the same. Maybe they will get the message.

The staff answers the phone, puts you on hold and you wait and wait and wait. They can’t speak well, I can’t understand them and they cannot transcribe information appropriately. The Pharmacist rarely picks up the call when asked. Rude.

On April 4 at around 4pm at 9600 N Metro Pkwy W, I was wrongfully detained by the store worker and the police officer on a false accusation of shoplifting. It turned out that they misinterpreted my actions captured on store camera and thought that I stole a piece of underwear. What I actually did was measure the underwear in store against my own which I brought from home. Is this illegal? I had the same underwear ON ME at the moment when I was detained, how is this possible that I have same underwear as in my pocket, if I stole it? Is it magic or I'm just innocent?

I ordered two tires from Walmart online. Determining factor over Amazon was two days delivery. 5 days later, the tires showed up and were wrong (size, model, etc). Their solution was two get me replacements in a week. I asked for next day shipping since it was their mistake, which they indicated was not in their authority. I agreed to the replacement, but after called them back to cancel my order. I placed an order from Amazon, will get the tires a day quicker than Walmart, and will save what Walmart called a $5.00 Merchandise Fee. Please don't order online with Walmart. Use Amazon.

Walmart #406 Dothan AL. I bought a tire for my work through the online website for a "pick up today" item. 4 days later I sent my worker down to get the tire to be told by the first person that the order was canceled. My worker called me and had me on speaker phone. The cancellation number the Walmart was speaking of was a hand written repair order number on the paper I printed out. Once we told him what the number was he argued and eventually went to get his supervisor who was now saying the order was not a pickup today order but instead a ship to store order. At which point we argued and I told my worker to come back to the shop.

My wife had purchased our daughter some bras at the Maysville Kentucky Walmart. They did not fit her so we took them back to the Eastgate Ohio store in Cincinnati. After 20 minutes the customer service person told me they were not in her system even though I had the receipt and the UPC code. The next person that came was a hourly manager and she again said they did not carry them so therefore I could not return them. I called the corporate office who in turn called a manager at the Eastgate location and I spoke to a woman named Shannon.

I purchased a 50" Samsung LED TV from Walmart.com on Nov 2016 together with a 4-yr extended warranty. TV lost picture and sound in Feb 2019 and was shipped to Asurion, Walmart's Customer Care team. The repaired TV was returned to me via UPS but unfortunately, it was damaged in transit. Asurion agreed that the TV could not be repaired and offered me a replacement --- but not a Samsung, a Polaroid or a Sceptre.

I had my wallet stolen by a Walmart employee on March 10, 2019. The wallet was in the trunk of our car and was stolen when my wife went to pickup her online grocery order at our local Walmart. The Walmart employee loaded the groceries in the trunk and stole my wallet. The wallet contained $64 in cash, my driver's license, multiple debit cards, one credit card, and several miscellaneous cards. The credit card was used by the Walmart employee for 4 fraudulent charges before the end of the day. I completed a police report the next day after realizing the wallet was stolen and the local detective had identified the Walmart employee within days. The Walmart employee was apprehended and made a full confession to the theft.

I visited the Wal-Mart store at 12 Mile and Gratiot in Roseville, Michigan in November of 2018 to purchase a gold chain and crucifix as a Christmas present for my son. At the time of purchase, I inquired whether the gold chain would be replaced/repaired if it broke. The cashier strongly recommended that I purchase a 2-year protection plan on the jewelry items. I took her advice and purchased a protection plan for the chain and the charm.

I bought 4 prepaid gift cards totaling $650 from Walmart.com, they arrived 7 days later as scheduled. When I opened the boxes to activate the cards, A label stated that I would have to activate them via email. (Walmart's initial email after the purchase said I didn’t need to activate these cards which takes 6 hours because I didn’t order over 25 cards but whatever.) I click the link via email to activate the cards, it took me to Walmart.com and said they’d be activated within 6 hours. 24 hours later, I try testing a card to see if they are, they’re not. I call Vanilla card company (the company of the card) they say it’s Wal-Mart's fault. (I google Vanilla gift card company’s reviews, and they have a 1 star rating out of 1000s of complaints specifically about not ever having their cards activated or money becomes missing.)

Went to Walmart on the day that a new CD was released and it wasn't available on the New Release end cap. Two associates didn't know if or when they would get it in. It never used to be that way. New releases were always in stock on time. Actually, I'm getting more disgusted with the way Walmart DOESN'T keep their shelves stocked. I have waited for weeks or gone to other stores to get the product that I wanted. This store was great when they first opened in my area, but sure has gone downhill. Thinking about doing my shopping in another area.

They need to carry more brands on foods and they don't have a large selection on toys for the animals. The prices are reasonable. They are cheaper than pet stores for what they carry. A lot of times some of the shelves are empty on a certain product and most of the time you can't find anyone to ask if they have any in stock.

On 3/14/19, I used Walmart Pay app to make a purchase for $217.68, $1.11 from my Savings Catcher Wmp shopping card was automatically applied and the remaining balance of $216.57 was charged to my Credit card. On 3/24/19, I made a return for $23.20 & was told by the Manager/Cashier that the system only allows full refund on Gift card even though I had the receipt, items were unopened & it's within the 30 days. Asked for another Manager & got the same response, nothing I can do, system only allows this one option. I told them that this does not make sense, you can put $1.11 in Gift card & the rest back to my credit card... "NOPE... I can't do that." SO I gave another alternative, return the item without using the receipt & apply the refund to my credit card... "NOPE... We can't do that!"

I purchased a battery from Walmart. The instructions say to charge battery so I did. The battery never charged. I tried to return it with receipt. They said, "No. It's used." Wow. I tried to argue but it's pointless!!!

There are times that Walmart can be really overpacked in check out the same as other retailers. Overall pricing is really good on many items. There are certain things that I purchase from there such as cleaning products and they have an excellent price on them. Do not care for the vegetables but that is strictly my opinion. If you are on a budget, this is the place to go.

I purchased a microwave from the Walmart in Neptune NJ. I took home, open the box. There was no paperwork. I figured it was just left out so I hooked it up and it didnt work. So I looked inside and noticed it was dirty. So I called the Walmart at 9 at night and no answer. So I called back in the morning and was told they dont answer the phone after 8 at night and I was told by Corp to bring it back to the store. So I did and when I got there I proceeded to tell what happened. They at the box and the microwave and said the microwave in the box was purchased in 2016 and I purchased the box the NJ night before at that Walmart and since the microwave was purchased I at that store I must put a bad microwave in the box.

We have been using WM for years, but product selections has drastically reduced. Many items we bought regularly are no longer carried and no real reason, I assume they are not making enough money fast enough. Lipton ice tea mixes, 10 to pack reduced from 8 flavors to 2 or 3; the produce fruit seems to go bad faster lately; an orange drink called SPARK is no longer carried to name a few specifics. Also, they constantly seem to change the locations of products, and the most legendary creature known is a Wal-Mart manager. You can see a yellow coat cluster sometimes, all babbling over their self importance, but don't ask a question, they hate that. I think they are promoting all their cashiers to manager, so good luck. They love you doing self checkout, fewer people to interact with, and oh man if you get produce with no UOC code, you are just stuck.

Is always crowded, Employees watch as you stretch to reach products while customer help! As well as block the aisle with no apologies!! If not for pricing and being the only store that carries my water etc. worst ever Walmart I have ever shopped in my life!! 57 yrs old

The Walmart store in Skokie Illinois has THE WORST telephone service. When I call the operators almost never pick up the phone. On the rare occasions when they do, they put me on an endless hold. I have called the customer service line repeatedly but they don't care.

This is for Walmart in general because I couldn't find just for Walmart to leave a review. I have a Walmart money Mastercard debit card that I use for online purchases that I've had for probably 12 years which I love. Every time I order from Walmart.com and have to return something because it's defective to the store they say I have to take a refund back to the debit card.

I'm so pleased with the whole ordering process and delivery. Walmart provides such easy ordering, problem resolutions and quick delivery system. I order for three different addresses and I'll choose Walmart every time! I'm so thrilled I don't have to be forced to go with other, less efficient and dishonest, companies.

Self-Checkout issues at Wal-Mart are almost always a problem. There is always is some issue - but I had no other option. Today's visit took me at least 20-25 minutes to check out with 3 items. A manager had to be called to override something on the order and 18 minutes later he did not show up. I had to use my cell phone to call the store to get someone to get me through the self-checkout. No apologies or acknowledgment from manager until I confronted him and he responded with an excuse rather than a true apology. Completely ridiculous. I called corporate and complained and I felt like I was going through the motions of the story and I wondered why I even bothered telling them. Lot's of places for me to shop - I don't need this!

I just called customer care there and I just wanted to find out which company they used to deliver my package... Which actually had not been delivered, they just say it did. I had to call customer care (it should be "customer i-dont-give-a-**") THREE times to get thru, then I was put in their queue and the recording said average wait time was under a min. After 4 minutes, it hung up on me. That's it, just hung up. Prices are ok, customer service is bottom of the barrel. If you actually do ever reach an actual real person, it's nothing short of a miracle. Proceed with great caution.

I decided to place an order online for a 245$ bed frame online. Received the order wrong size. Ordered Cali king received a queen. Had a horrible time sending the items back. Finally managed to get someone on the line that semi spoke English and could understand it. She sent me a shipping label. Told me someone would be here eventually to get it. I just needed to hang around all weekend till someone came or got in touch??? Finally that was on Friday FedEx arrived to pick it up Sunday picked it up and took it with them. Then they arrived to pick it up again 3 more days in a row to the same bed because the person scheduled 3 pick ups for that one bed.

I recently ordered an aluminum trailer hitch through their Marketplace. Of course they came up with the best price....the hitch was not new, it is a re-pack, secondly they substituted a steel hitch for the aluminum I ordered. How can you missed this? It's 3X heavier so freight is out of line, the part numbers are different. The cost for a steel hitch is significantly less than the aluminum yet they collected the high price. I've ordered products from Amazon since 2001, thousands of them! I've had one problem. I've ordered products from Wal-Mart marketplace 3X and all 3 times there were issues this one being the worst. It's angering to know they can rip people off and still stay in business.

The Walmart I shop is a small to medium size store. I like to be able to shop quickly. Lately our store has relocated several types of items. I can't tell the revamping has improved the organization and it has definitely made shopping more of a hassle. The new self-checkout has not helped me because I usually buy something that has the bar code changed and the new one doesn't always work. There are fewer checkers to facilitate check out.

Bugdet friendly low-quality generic items. If I'm in a rush and don't really care I will shop there. For example deodorant, underwear, wrapping paper. The quality of the product is just not there. Even in the food section I cannot expect the fresh food to last for more than a day. Having said that. The price of the food is Great for students or anyone on a fixed income.

I placed an order through Walmart. Ordered 5 items, received 3 of the 5 items. Apparently Walmart "subs" out orders with other companies. If those companies fail to deliver, it is your problem to get your money back. Two weeks and still trying to figure out whom to call to get products not delivered or a refund. Will probably need to call my bank. This is fraud.

Walmart is where I used to do all my grocery shopping, NOT any longer! Their quality, selection and prices have gone through the roof! Folks on very fixed incomes used to be able to get a good price and product at Walmart Superstore but those days are gone forever, sad to say. I am a disabled senior and can't afford to shop just about all grocery stores, most retail stores in general. The CEOs, when in enough money for you enough? How about helping this country's older generations who helped you get to where you are today. Please help us all instead of your bottom line. Thanks.

The following is an excerpt of an email received from Walmart concerning their "Savings Catcher Program": "What we've learned through Savings Catcher is that our efforts to lower prices upfront on thousands of items across our stores is working. Walmart's prices win most often when you submit your receipts, which tells us that the program's intent has been met. That's why we have decided to discontinue the Savings Catcher receipt submission, effective May 14, 2019."