Wal-Mart Reviews

On a recent visit there was two incidents where when looking for information employees walked away when they saw me. Some standard products were priced differently in different locations.

#1 gripe: Constantly move products so not easy to find, admitted they do it so consumers buy more. #2: OFTEN are out of products they normally carry, which is frustrating. #3 not enough cashiers, want people to use self-checkout.

The store is on my way home. It's convenient. I can usually grab what I need if customers are not rude, standing in the aisles visiting or acting like animals which is often. The meat department for sliced meat, etc. is not friendly and for whatever reason they don't know smoked turkey from smoked ham or maybe they don't care. When I got home a few days ago I had turkey and clearly ordered ham. Granted, the lady was trying to close (she still had about 10 minutes), but she said she would get the meat for me... not happy about it though.

Walmart really is quite a store. They typically have the greatest variety and availability of most consumer goods, usually at the lowest retail price. Aggravating aspects of Walmart include sometimes poor customer service or employee lack of knowledge, long check-out lines, less than clean floors and aisles, and a general lack of care. Some stores appear to be run much better than others, and it makes the shopping experience that much better. If you want eye contact and a greeting while shopping, Walmart is not the place to go. Corporate Walmart really ought to teach its employees about the power of a smile and a friendly hello.

Not my favorite store. People at the front asking for money. Was unable to get my money back from a return of an inflatable bed that had a leak but instead a store credit. I was told once the box was open it could only be exchanged. However, this was not disclosed to me at the time of purchase. Hard to find someone to help...

Always have to wait in long lines to Check out, even in self checkout. Prices are not better than other retailers. Never enough help to find what you want. Employees in deli ignore you even after they see you waiting. Self-checkout always lockup and you have to call for help, person helping is in a hurry and rude.

My experience as being the first time making an order for pickup was horrible! First of all my order gets sent to the wrong location, it arrived to the correct location a day later than the date I was suppose to pick it up. As if it wasn't enough I checked in to pick up my order & it took them over an hour from the time I checked in, for them to give me my order & only because I had to complain to an employee otherwise who knows how much longer I would have waited. There was no one to be seen on the pick up area & when I asked a employee all I got was a rude "Idk I don't work in that department" instead of helping by getting someone who did.

I ordered a T.V. soundbar from Walmart for my boyfriend for his birthday last week. The item was delivered promptly, but was not put in a box to hide what it was. The mailman just set this massive box on my front porch that showed exactly what was inside it, an expensive electronic! I can only imagine the hassle I would have had to go through if it had been stolen. Thankfully I have a great neighbor who saw it and took it inside for me since she knew it was a very likely target for anyone with no morals driving by. She also, thankfully, picked it up before my boyfriend arrived home from work to see it sitting there before I arrived home. So once again the purchase process, the price and delivery were great, it was the way the box was left on my front porch that I was VERY unhappy with.

On Friday 2/8/19 I called walmart.com about a discounted product on their website that was suddenly "pick up only" when I tried to check out. I was connected with their customer service office in Texas. The representative sent me a promo code for a discount that I could apply to an alternative product to match the price. It seemed like the problem was solved. When I returned to the website, my cart had been emptied (they have access your cart as you're speaking and make changes at will). I had to shop for my items all over again.

I used to like shopping for groceries at Wal-Mart stores. But now the shelves are usually bare of the things I want to buy. I do better shopping at Wal-Mart online. If it is something I need right away, I go somewhere else.

I can usually find everything I want at Walmart. If not, I just contact a customer service manager and ask if they can carry the item I am looking for and they usually can comply with my request. The store I go to is laid out so well. I have shopped at another location closer to me and hate the way it is laid out. So I would rather drive 24 miles rather than 17 to enjoy my experience.

I like shopping in Walmart. The selection of groceries, wines, clothes, etc. is right at my fingertips making my shopping experience EASY. The worst is standing online in "Customer Service" to return an item. The return lines are long and the wait to return an item is much too long, due to the fact, that Walmart does not have enough employees at the return registers. Why doesn't management do something to correct this? Why doesn't a manager step up to the plate and help out when the lines and waiting are excessively long? That's my only gripe and it's a big one. Otherwise, I love Walmart.

Good experience. Plenty of help and friendly associates. When I arrive at Walmart the aisles are free. No one is stocking. If you look confuse, an associate will help you. I miss my fresh bread in the bakery.

Walmart has many items in their grocery section you won't find in any other store like it. Things like a larger size of Carnation evaporated milk, or a master size of center cut bacon by Oscar Mayer.

Purchase made online for riding mower told it had arrived for pickup on multiple occasions but they couldn't find it, wasting my time and money. Eventually found it was placed in lawn and garden section for sale, I was never offered an apology or meaningful compensation. The whole ordeal took a month and after getting nowhere with corporate I refuse to shop there.

I have been a Walmart customer for years and prefer it to the other similar stores. I buy many of my groceries there. They have a good variety in all different departments. Also it is nice to be able to shop there in the evening after 10pm which I do after a weekly evening meeting.

Checking out is very slow (with only two cashiers) per store and a long line at times. I will never use the self serve section, (and never have) as this is eliminating employees and jobs and is a bad idea. Several products have been eliminated lately (such as chunky applesauce) so I go to other stores for several products more and more often now. (Tops has chunky applesauce.) Thank you.

I don't know if it is "fault" of American stores like Walmart or not, but there is not a single time that I go shopping at Walmart in at least the past year that I did not end up with at least one item that needed to be returned because of defectiveness or even because the package had already been sold and sent back so I am getting ripped apart old items in newer boxes. They are getting more and more sloppy and inferior all the time and to be honest, the only reason I ever go to Walmart anymore is because they done shut down all the others, where I didn't have to walk five miles just to get from the shampoo to the toilet paper.

I love the fact that Walmart price matches and think other stores would get more business if they followed suit. I find I end up buying more than anticipated and that could have been dollars spent at the other stores.

You need to be your own cashier - and every line is always very long. Bargains can be found in clearance, but you'll need to make time. Not a great selection on fresh and frozen veggies and fruits - but dairy items always a better deal than the supermarket.

I don’t like having to work around workers stocking and blocking aisles while I shop. Isn’t the customer top priority? Maybe not... I also don’t like inconsistency in stocking. Here today but not tomorrow.

The employees are wonderful and always very helpful. Sometimes it takes an extra minute to understand them or them me (I chose to study Latin in high school, not Tagalog. My bad.) The management has not always been as patient or helpful. Once I asked a woman that had been pointed out as a manager to ask a question. I had to follow her around even after I had gotten her attention! When, with a sigh, it appeared I was not giving up she turned to me with a huff and asked me "What I wanted?!" I proceeded to ask her why there were no cashiers other than self service, open. She said they must all be on break and started to talk to another employee.

The workers never knowledgeable of nothing! What really is nasty and unsanitary is having animals in the grocery store! They need to improve in every area and department. They also need to do a better job with customer service employees. Very bad attitudes.

Walmart prices are OK. The problem I have is the employees in the store most of them don’t know the store they work in. When I asked for a specific item either they don’t know or send me on a wild goose chase. And of course they can also use a lot more checkouts to get us customers out of the store faster.

The only thing you can count on getting at Walmart is courteous self-service and by the time you check out you are no longer courteous. Saving a few pennies is no longer worth the hassle with parking, trying to find something and doing a self checkout.

I really enjoy shopping at Walmart. It's very close to my home. They have a lot of great prices a lot of great sales. The customer service is very friendly and helpful every time you go in. I would recommended store to my friends.

The prices are great but the lines were very long when I was there. It seemed to take forever for them to open another register. There was a long line at the service area as well.

If there is one thing that I learned from purchasing products online, it is to never ever purchase a product on any other days except for Mondays and Tuesdays. Otherwise, I will get hit with poor customer service and tons of apathy nowadays. Yup. I learned my lesson.

I shop at Walmart for a few selected items which I find at a very good price. Food ok. Clothing is cheaper but not so good quality - good place to shop misc. household items - generally staff not very knowledgeable.

Big box Walmart has completely decimated the town I live in. There are no other stores to shop at anymore, they chased out the Mom and Pop stores. Now they're trying to save more money for themselves, the greedy **; this time by getting rid of cashiers and making us self-serve to check out! I HATE THEM!

The prices at Walmart is great. What makes the experience horrible is that most people are probably working there just to get a paycheck and that is exactly how they act. Nobody ever knows anything. The managers you cannot find them. They take forever to respond to a call for a customer and like one manager said to me before “They are overworked and underpaid!”

Pro: I save money on most things at Walmart and they are well stocked with things I need. The Cons: It’s usually very busy and the wait at the register is usually long, which is out of their control. I also would like a Super Walmart to be closer to where I live. We have a small Walmart near us, but have to travel farther away to get to the Super Walmart.

There are certain items we always purchase at Walmart. We usually purchase these on the Internet, and of the quantity is large enough, shipping is free and usually very punctual. What we buy from Walmart is normally much cheaper than other similar stores and with the convenience of the Internet we do not have to drive there.

It is easy to find things in the Walmart store. Just do not like it when I cannot find it in store and have to go to their website. But I can find things I need on Walmart website and able to order it and have it in no time.

I find the staff very helpful when approached. The men's washrooms in the Brockville, Ontario store reek strongly of urine. I don't like to complain but this is an issue summer and winter. The prices on some of the products are very reasonable that's why we shop there.

There is no customer service, cashiers do not smile or say hello, there is a cashier wearing a mask??? Another one wearing an oxygen tank and another one on crutches sitting on a stool. The deli there is never enough help and the produce is horrible.

Whenever I go into Walmart I am greeted with a smile and asked if I need any help. The prices are fair and when I have had an issue, and it has been a few times, then the managers are quick to fix my problem. I cannot say anything bad about Walmart.

Customer service at our local Walmarts is satisfactory. There is always someone around to ask a question of or for assistance. Checkouts are smooth and efficient. Prices are another subject. Walmart rarely has sales where there are sufficient cents or dollars off to warrant extra purchase. Also, not having sales doesn't give incentive to shop at Walmart for extra savings. Prices compared to another local grocery store are high. Most Walmart store brands in respect to food do not taste as good as other groceries store brands. Pet food prices and supplies as well as variety are equal to other stores and satisfy basic needs. One action of Walmart that has caused disappointment is their removal of firearms and reduction of the size of their sporting goods departments.

It's convenient to shop there but the one I've been going to is small and doesn't have a good enough selection for some of the things I need. There is a larger store but it is a little too far for me to go.

I like shopping at Walmart. Prices are good and the food is fresh. If you're not happy with a purchase order they never give you a hard time. They immediately give you back a refund and friendly customer service...

I have always liked Walmart. I remember one time I had a flat tire and had to go to work and they fixed it right away on a Sunday and was back on the road in no time at a reasonable price. They have always been very helpful and to find what you looking for.

Dislike self-checkouts, I do not use. Most people do not like self-checkout. Employ people & get the cashiers open. Serve your customers. Show appreciation for shopping in your store. Having to pay for bags, again show your customer service, customers buy your merchandise, supply free bags for their products.

Walmart uses the cheapest, most incompetent shipping methods of all. Items arrive sometimes a week apart. Great that their prices are good but if you have to wait for deliveries good prices don't matter.

Grumpy and/or incompetent workers esp at register, few registers are open during peak shopping times, more store brands available than name brand esp in frozen foods, prices high compared to nearby stores esp in meat dept., and produce looks old/wilted.

I always find good deal at Walmart. And it is very easy to find someone to help you. If I have to return something they help with that too. And they had let me return something in the mail and give me a ship label too so I did not have to buy to send the thing back and they give me back my money in 2 days.

The store only has 2 or 3 checkouts and at least 10 self-service. No clerks on the floor to help with questions, they're all up front by self-service. I will go only for the item I need and nothing more.

While the prices are great, my beef is that the merchandise selection varies from store to store; there’s a certain brand of potato chips I love that I’ve seen in a couple of stores but not at the store I visit most often.

Walmart has knowledgeable, courteous personnel. The store is clean and organized in an orderly manner. Walmart has practically every product I ever need, and what is not in-store is on-line. (On-line shopping also is efficient, quick and easily navigated, as is pick-up at the service desk.)

I called the Walmart Photo Center in Wyomissing, PA to see if I was able to print out invitations on cardstock already set on my iPhone. The associate who answered said I was able to, but no one in the photo department would be in until 1:15pm. I arrived around 4pm and explained to the then associate what I was told. She agreed that it was able to be done and had me upload my photo, went through the process of picking the size, etc. We get to the end and then told me it would only be on regular photo paper. She then began to explain that whoever I spoke with earlier didn’t know what she was talking about and it can only be ordered online. I feel as though everyone should know more in each department in order to answer customer questions more honestly or just simply say they don’t know the answer. Very frustrating.

Location - Walmart Manchester Store #1177. 201 Highlands Boulevard Dr. Manchester, MO 63011. The last 2 times, the orders were incorrect. This last time, my husband waited outside for the delivery for 70 minutes! They did tell him it would be about 5 minutes. I was hung up on twice when I called to try to figure out what was going on. The next time I was on hold for so long, I finally hung up myself. To rectify they "inconvenience", they credited us for a box of granola bars! I have NEVER had a positive experience at any Wal-Mart, but this was the final straw!

Customers don't get help in electronic devices or in pet supplies with heavyweight items. When needing help getting stuff to your car being disabled is not going to happen. This is an outrage on Walmart.

Good prices... but wasted trip(s) to Walmart because the items I want are not stocked and I cannot determine when the shipments come in. Maybe I should ask a psychic. Know anyone. They need more associates on the floor...

Walmart staff helpful, courteous during return and helped me as disabled. Great store by Beale AFB. Clean and great experience. Can't ask any better. All staff was helpful asking if they be assistance. Great CSR on watching registers. Called help to get consumers out pdq.

Walmart is a one stop shopping. I don't have to spend time or money running around to different stores to get what I need. For the most part, the prices are better than or at least comparable to other discount stores. Generally if the price is a bit more, it is because the quality is better than other discount stores. Aisles are always clean, the shelves are stocked. Plus you can find various brands and new product ideas.

From the parking to the lighting, the products, the carts, the other customers, the employees, the checkout experience, the corporate structure and policies, everything about Walmart is terrible. It's an awful experience to walk into one of their stores, and they treat their employees like garbage.

In the evenings of shopping there's never enough checkout lanes or something always wrong with the self-checkout. On the weekends the shelves are empty of many different items, which are normally on the shelf during the week.

Great selection of everyday household goods and great prices. I would definitely recommend shopping at Walmart in St. George, Utah. But customer service needs some help cause it seems like there is never enough registers open.

They keep moving the product around. Hard to find what you need like to know the ** that dream this up. I'm 67 and like to go get what I need and leave but lose time looking and no one cares. My wife no longer will go to Walmart.

I like Walmart. They have a good variety of products, but their self checkouts are always messing up. It takes awhile for a associate to help when one does. They need more checkout lanes open because they are busier than any other store around here.

I have mobility issues, my local Wal-Mart (and other stores) do not have enough electric shopping carts, and there is often a very long wait until one becomes available. Because of my disability I can shop only at stores that provide these electric carts. Wal-Mart and the other large retailers should and must be more responsive to the needs of their elderly and handicapped customers.

I don't like the fact that everything in the store is made in China. I would rather shop some place that has local products. I'm really tired of merchants pushing foreign products and not giving us a choice.

The Newton NJ store is old, no updates in very long time. The floor helpers are few to none, normally have to find a person stocking a shelf to get help. The selection is getting less and less, more junky stuff, fewer cashiers.

Value for price is better than other stores in my area. However, it is often difficult to find someone to help when I am looking for a product. I buy all my paper products at Walmart. I have recently started to use their pharmacy for my prescriptions.

No customer service, inventory is terrible, very few items are labeled with prices. Never buy produce there, very poor quality. Only buy prescriptions there for cheap price! Garden supplies are limited and overpriced, not enough cashiers as I will not do self-checkout, too much hassle.

Walmart is great but they need to stock shelves faster. They also do not carry a lot of different items. But I enjoy their magazines at 3 for $10.00. My grandson loves the toy department They also have pocket books at a discount. Most of their items are cheaper than other stores. I shop there a lot more than I used to.

Overall Walmart is a good value. Customer service is hit or miss, but average is typically fine. Grocery section of a Super Walmart would deserve more variety and especially consistent quality. Walmart website is technologically and user-interface wise sub-par in almost every dimension and really needs a major overhaul. Same for the pharmacy.

The Walmart here in Venice is open 24/7. It's very clean & orderly. The help is very kind and helpful. If you are a regular they call you by your name and so happy to see you. They go out of their way to say good morning etc and ask you if they can help you with anything. I am very pleased and happy with our Walmart. The only negative thing I can say about it and it's not the store itself is that they continually run out of items and/or discontinue item(s) especially if food one ends up loving and get frustrated because unable to purchase it anymore.

They have everything I need in a 1 stop place. The prices are good and not too far to travel so it is just what I need nearby. If there is ever a problem it is taken care of whether you shop online or at the store.

Horrible place. Went for battery installation but they broke my car ignition by bending the key in it. It cost me $793 to fix!! They initially told me, "You fix it. We will pay," but now they are saying, "We don't pay anything"!!! Staff, managers and assistant managers all are rude, liars and disrespectful. I am going to sue them if they don't come forward and pay me back the money. If there is somebody else with a similar situation let me know so we can team up and get them down. I don't know what kind of people are they. Never ever go there again. Absolutely rubbish and useless...

Bought a pair of boots online and they will not return them because they said it was bought through a 3rd party on Walmart.com website? Um... Yeah? Needless to say I'm out $100 and own a pair of boots that don't fit. Oh and I think it's on the hiring application that you have to be a rude ** to work the return counter. Needless to say this is the last time I shop there!

It's obvious that some employees do not want to help the customer, but just there to get a paycheck. Also, they turn their name tags around so that you can't see it therefore the customer is reluctant to ask for any help. The store demands a lot of moving things around & is always out of something, & they think the product is in stock in the back but it's not, even when they check the mod. That Supercenter needs to do a better job. The location is nice, but some of the workers & their attitudes once they are hired are terrible! Positions go to their heads & they forget that the customer needs help sometimes. Lima Walmart on Harding Highway should try & do better! After all, Mr. Walton would expect no less!

I only shop when I have no choice or it would be my last option. I hate long line and these store have about 50 registers and only about 5 available. Customer service it is what it is, they get paid bad and that’s how they treat customers.

You can not find anything in the store anymore. Everything runs together. A million self-checkouts and no real people. As a consumer I like to go in and know my store. Whoever decided to move things didn't think it through. There is no reasoning behind the design of things so now we have to walk in circles to find things.

Employees at Wal-Mart are some of the rudest people I have ever met. If you ask for help they act like they are annoyed with you. It's your job to help the customer! Don't hire rude people. It makes customers never want to come back.

Great online ordering and pickup. Maybe a step behind Amazon, but they're trying to improve day by day. Gets my $$$$. Terrific service at NB Wi store # 5438. They maintain prices and give a value most times on their merchandise. Keep at it Walmart.

All big box stores like Walmart, Home Depot, Best Buys, etc have terrible customer service reps or floor people, you can never find one, and when you do they don't have a clue what their talking about, this is why I do a lot of online shopping these days. Then when I have to return something, Walmart in particular has gotten a lot more stringent in how they do returns in addition to waiting in line for 20 to 30 minutes. I try not to go into Walmart much anymore, but occasionally I have to, which is sort of sad because Walmart use to be a lot better place at least when it came to customer service and returns, most, not all, of the floor people have never been high-caliber workers, but you get what you pay for.

They are the brick and mortar Amazon. No one wants to go but now we can't afford better so here we are people. Enjoy the stench of each other while shopping! This drives more people online than anything short of price.

You just can't beat the one stop shopping that Walmart provides. You can find almost anything there, and their prices are below other retailers. From large appliances to Instant Pot accessories, clothing staples to hinges - and my store has groceries, too. Love it! I refuse to buy into the unfortunate reputation that store has - my income is substantial and I feel no shame going to Walmart almost every day.

The quality of the items is going downhill. The customer service is lacking. The Walmart I usually go to does not supply enough cashiers. I have asked to have more because the lines were extensive. And only two cashiers working? Not acceptable. I do like the Walmart pay app. I can even set it so it will not charge a card or use the credits I have stored up. I just have to remember to scan the code before I pay, so I can get the e-receipt to have the system look for savings.

I'm 70 years old, they moves things around all the time (selective buying). There are power carts, but usually when I go there are none. So I have to walk. When you have problems walking, it's a problem looking for things.

I wish there was a better selection of men's clothing. Otherwise I can usually find everything that I need. If you are shopping for a wide variety of items, do not do so if you are tired or in a hurry. You will do a lot of walking. All store sections are labeled & all items are where they logically belong.

If you can shop elsewhere - do. When confronting mgmt about any issue you will be deeply disappointed. Save yourself the trouble and order online at Amazon or shop Kroger for great food prices. Repeated attempts to see if service has changed sends me back to shopping elsewhere. Go where they value your business.

Customer service is often non-existent. Most times, I know what I want and can find it. When I can't, it is about a 50-50 toss up if any associate can or will help. Prices are great. Value is comparable to the price. Overall, Wal-Mart gives the consumer cheap goods for cheap prices. Great store for the average or slightly below average consumer in regard to their purchasing power.

Looking for organic produce as their advertising promises. Not much and had to really dig to find it. Prices looked good but when I went to purchase they were higher than stated. Went to self check out and asked if I could remove items since I couldn't find pricing and was told yes but then had to call attendant every time!

Prices are good, but there are very few cashiers and sales floor service is terrible. Employees are obviously beat down by management, and don't seem happy. They try to get you to use the self-checkout, which I don't like to use.

Not enough cashiers. Sale prices on signs but not in register. Surly employees. Shelves with product usually in disarray. I would prefer to pay just a little more to receive a satisfied shopping experience.

Customer service was no help. Store was not clean and shelves were a cluttered mess. Pricing for ** is 75% less than other stores and is the only reason I stopped there. But walked around and was not impressed in what I saw.

We have 2 Walmart stores - the same distance from our home. We buy some food items only name brand packaged goods. Men's work shirts by Wrangler and tennis/work shoes. We also buy auto, RV and bike parts.

Walmart is a great place to shop. Plus they deliver to your home. The prices are very good. But I would like to see more dog treats at my store with lower prices and most always out of stock. All in all, I have had a good experience with Walmart.

While Walmart may have some decent prices, the quality of their food products is quite poor. I look at the food shelves and wonder if they are trying to purposely keep their consumers unhealthy. So much junk on those shelves, with little to no sustainable nutrition. Yes, healthy food is more expensive, but health care and medications are even more expensive. Please Walmart, give your customers some decent, healthy food choices in every food section, not just the ‘gluten free’ section. Even that is getting smaller by the day. As for the non-food items, I don’t mind buying those at Walmart. The quality of their non-food items is essentially the same as other stores. One perk is the price comparison with the Walmart Pay option. I definitely use that and enjoy saving a little here and there.

Dealing with customer service makes me livid. I have talked to over 6 Customer Service reps that ask me to repeat my story each time. Wasted a good 3 hours just for a refund on a $20 gift card. Long story short: Bought something online, came broken in shipment. I returned it at a Walmart store... The customer service lady at the store said "because you paid with a gift card, we cannot refund the gift card $ in store, instead, call customer service number to get refunded." I call customer service. I talked to over 4 people on the phone and 2 separate e-mail reps and they said they will "escalate my issue to the office of the president." Never get any information back.

Walmart is a typical big box store and offers a wide range of products and a fairly good price. Each store is different. I've been in Walmarts where the customer service is wonderful and others where I've found staff that does not speak English at all, is on their phone or just standing around gossiping with other staff. It appears that these people don't care about their jobs, have no social skills and really don't care to help people or work.

I like Walmart but sometimes the workers are kind of rude. Have great prices and a pharmacist. And all the produce that I need. And is super clean. And I find all kind of plants for my garden and the bakery is great.

Everything works great except having to buy beauty products separate is inconvenient but understandable. The grocery rows are sometimes too small making it very crowded to get around other people and stockers.

Bayonne Walmart doesnt have the best customer service. The staff is young as to managers. Floor staff are better but they should be around to offer you help in the aisles as one guy was around just by chance.

Worse experience in a long while, they were out of everything, it seems most times that's true now, looking for something can't find anyone to ask, no stock, or at least what I'm looking for, it seems a horrible task to go to buy groceries these days. Not happy.

I feel that brands and variety have become limited as of late. There are quite a few empty spots on the shelves especially on the weekend. In addition, I feel that the consumer is being forced into self-checkouts by reducing the number of manned registers.

Walmart generally has the best prices overall. That don't have a large variety of organic/non-gmo items in the frozen or meat sections of our local store. The store atmosphere is bland. The customer service is pretty good. I like that I get emails occasionally for no interest on purchases of $150 or more for 6-12 months. I like that I can order things online & pick up at the store. Easy returns. We like the self-checkout. It seems like they have enough handicap spots at our local store but seems most of the time they are filled up... so maybe our store needs to create more handicap spots to park. They need to place the paper towels in the entry by the sanitizing wipes... so you can wipe off the cart & dry it at the same time instead of having to walk across the entry to get the paper towel... Gee, what a novel idea!

Wal-Mart here in NW Arkansas is great to shop with. They actually walk you to whatever you're looking to find and care about helping you. They deliver groceries to your car and have the most helpful attitudes at the online grocery orders. They are a huge time saver.

I like Walmart a lot, like self check out lines, used to put things back when lines were so long. Now I can go through with no problems, help aids when I have problem. Some people more helpful than others. Price on lot of items more reasonable.

Location Make a Huge Difference. In the New York Walmart stores, store assistance is decent, but in Texas Walmart stores, assistance is beyond bad. The L.A. stores were also good. With low prices on most everything in the store; some items are a good buy, while others many force a replacement within a month, making them a bad buy.

There is no customer service. Force like cattle to check out at self serve. I want to be served and I want them to know my name and thank me for coming. The downfall of Sears heading to failure comes from not knowing your customers and the same will happen at Wally world.

When describing My experience with Columbus, Nebraska Walmart is one of the worst stores around, but have to drive farther to get to a good store like Shopko. Impossible to shop without hearing stinking Spanish around every corner, one would think you were in Mexico... DISGUSTING!!!

I go in and shop then do self check out. Wal-Mart usually has what I need, there are so many items there, it may take a bit to find the exact items. I like that they have food as this can cut down trips to multiple stores while shopping. There's no issues on my conscious like with TARGET and their allowing people of a different born sex to go into a totally different bathroom. I've avoided TARGET for years and will continue to. Not perfect in that because emergencies arise, but I'm pretty good with it.

Wal-Mart is a handy, inexpensive all-inclusive store where I can find lots of things that I can't find in other stores. And even if I find them in other stores, they are less expensive at Wal-Mart. The service is sort of "hit and miss." If I can find an attendant, they are usually very helpful. There is one woman attendant in the La Habra store that is particularly knowledgeable, cheerful and helpful. I have not set foot in a Target since their policy of allowing men into ladies' bathrooms and changing rooms went into effect.

I’m disabled and do mail for delivery. What a joke. They will not mail toilet paper, etc. It takes longer than two days!!! That they claim. Never got anything in two days. Main problem is they do not mail things like cookies, non Perishable items. Sometimes they will mail it one time but not another time. Toilet paper, laundry soap, etc. It very difficult to count on them!!! Common sense would say if I’m online ordering for delivery that means everything should be delivered. If I want to go to the store I would’ve gone to the store and not gone online.

Price and availability. There is always a Wal-Mart where ever you travel. We have an RV and we travel a lot. If we see a Walmart we always pull in. We are familiar with the items. And it safe to stay in the parking lot overnight with other RVs.

Not all stores have the same attributes. Where I shop is easy to get in and out and the cashier lines are reasonable. Their stores are laid out similarly, which makes it easy to find things. Aisles are uncluttered, but they often do run out of things which I buy, so there is a stocking issue. Prices are overall low across the board, but you can often find better deals at the local dollar store.

You rarely get help. The lines are too long but self checkout really helps. The prices are same as everywhere else. We can no longer save by shopping there. Just not impressed. It seems they are trying to improve the store. But customer service is a nightmare! Online pick up is good.

This is the worst service I've ever met. I made an order on the website on January 2, 2019. Today is February 7. There is still no order. I cannot return my money because my order is still in processing. The order was sent to a carrier who lost it and did not deliver on time. Walmart sent the order again through the same carrier as the first time, and my order, which must be delivered today, is lost again. I do not understand what to do next. Money does not return and there is no order either.

Not enough registers open. You can find what you want however when it's time to check out you have to stand in long lines to do so. It's really bad when there are employees just walking around and talking to each other.

I love Walmart, despite being very unhappy with a few things. First, most of the stores around here, NY, NJ, CT area, for some reason are always dirty and unkept for some reason? Forget about finding help and if you do, it's pot luck if they can help you! Most of the time I just end up finding it myself! There are never enough cashiers, especially in the 24 hr stores, late at night! Some of these 24 hour stores have long lines at 2am! Many people shop late at night and I've walked out, after shopping for more than an hour, because I just couldn't stand there, seeing the carts ahead of me and the lack of help, it's a horror!!

Every time I shop from clearance sale where they have everything 75% off or whatever I get it to the checkout and they scan it full price. I'll tell them no that was on the clearance shelf and there were quite a few on the shelf. Or they would give us half off and we wouldn't catch it until we get home. It just about got me to not want to shop with them. This is not just happens every now and again but every time.

I hate Wal-Mart but cheaper than Target. The employees so rude! Management if you have sucks! Especially in Plainwell Michigan. Same here in Scottsdale AZ. Training needs to be provided. Obviously Wal-Mart doesn't care. I know for a fact you have RACIST working in Scottsdale AZ. Disgusting!!! Only shopped at Wal-Mart less than 10 times & will never go back!!

Customer service is nice but they are understaffed at times. Never able to find associate when needing assistance. Items are placed too high on shelving and checkouts are generally too long for someone with physical problems.

I like shopping at Walmart because it's close to home, it's convenient as they have just about everything I need there, the prices are great on all of their products. Their clothes brands fit me great, their food brand is very good, it's quick and easy to check out.

Now that we have a local 'Super' Walmart (one with a grocery store), we go there more often. The store is always bright and in order. One thing we don't like is that they are always stocking which means there's big rolling ladders in the aisles, but at least then if we need help there is an employee on the ladder. We tend to buy the same items there monthly because they are the best price for us (i.e., dog food, paper goods like paper towels, bathroom tissue, etc.), and while we are there we get some groceries. AND, I want to write Walmart a fan letter for offering well-made plus size garments and lingerie at absolutely affordable price!

Shopping in the store is usually pleasant and you can purchase what you want easily. Ordering online for home delivery is easy and you can find what you want. But try to return something you ordered online. You will get $1 per every $6 you spent. So my word to you, do not order online for home delivery. Order site to store or order from somewhere else.

Terrible shopping carts. Sometimes you have to go back to the parking lot to get a cart. Really, really bad customer service. Items not in the right place. Not my favorite place to shop. I now rarely go there. However, I've had a much better experience with their online shopping. Target or almost any place else is a much better shopping experience.

Walmart is a good buy for most products. I usually know what I am going to buy and what is better price there. Personal hygiene, household needs, cat food, etc. If I am in a hurry I don't go there. I like the self checkouts when larger purchases are open, which is not always. If you go to smaller self checkout there is someone to help. Don't buy meats or poultry there as high prices and poorer quality, in my opinion. I go to local store that has reliable good quality meats and poultry.

Prices are competitive. Service is not the greatest with few cashiers. If you like checking yourself out, it is better than average. Online shoppers tend to purchase and then have the order delivered to their vehicle. A convenience I don't use at this time.

I returned an item to customer service and needed my debit card credited. They were unable to do that so I excepted cash from them. Which in turn confused me about my banking information. Not happy about that customer service.

The lack of cleanliness throughout the store is always the biggest problem regardless of which store. Bathrooms always dirty, wait times at cashier too long and poor customer service by personnel, not very helpful.

Overall, you can get just about anything you need at a full Walmart. It is a one stop shop. They carry top brands along with store brands that are a deal. I have bought pork baby back ribs at Walmart and Raley's and found the Walmart brand had much more meat! Their fresh fish and seafood need to step it up a notch. Great bakery! Sporting needs and TOYS! And when the season comes all the gardening and vegetation you need to brighten up your day.

Every Walmart I have ever shopped at seems to hire the rudest people in town. Their products are so-so. Sometimes you will get amazing deals on good quality items. Sometimes it is better to shop around. I have corporate programmed on my phone because if you call the store they don't seem to care.

I used Walmart online. Shipping routinely is two- three days and over a certain amount, it is free. I love the convenience of home delivery and buy over the counter meds, home supplies, paper goods, toys for gifts, and even food that does not spoil (crackers, cereal, soup, etc.). Prices are reasonable.

They run out of food items & don't restock frequently enough. Very frustrating to say the least. The staff isn't very helpful. Different locations carry more selections. Overall, the prices are usually pretty good though.

Our Walmart does not know how to purchase. Many times they are out of stock of items such as sodas, bread, of specific brands. They do not realize the popular items sell out on a regular basis, so they should order more of them. The staff for the most part do not speak English and do not understand if you ask them something. Recently I have noticed they are no longer stocking name brand items but are carrying Great Value which is their brand. They do not keep a good selection of clothing sizes. Nevertheless, I do like the scan and go checkout lines; they work well.

I ordered my son pants online, from Walmart. I never used their online service! Not only did they come to my front door! They fit him perfect! Walmart, thumbs up! Your online service is great! They also arrived in three days! Macy’s didn’t do a better job than Walmart! They send your order to the post office! Again, if you can get your item online at Walmart, do it!

The rudeness and arrogance of the employees at Walmart on Colony Dr. in Bakersfield California. There was a blonde lady that was extra rude when I asked a question! She deliberately went out of her way for another man who had arrived with his question after I had asked my question and I wasn't sure the reason but there could not possibly be a explanation to explain a reason for the name she called me that day. I'm still perplexed in a way I've never been before.

I went to Walmart to transfer funds, Walmart to Walmart. It was supposed to take 10 minutes. My family member showed up at the other Walmart and was told that the money was not available. I called customer services and was told that there was a consumer fraud alert and that the transaction was canceled. I could not get an answer as to the specifics. Since I should know if there is a fraud alert affecting me, I was perturbed. I never got a real answer but was told to make another trip back to Walmart to receive my refund. Really? I will NEVER use this company again and have no idea why Walmart would continue to do this to their customers.

Overall I feel Wal-Mart is gonna be your best bang for the buck! Good variety compared to Target. Just don't expect much customer service but what they lack in customer service they make up on reasonable prices items. Sporting goods is hard to beat. Some of the best hunting supplies I've seen.

I get in and I get out. They usually have what I want, and the associates are usually pleasant. Ok, well if I need help, I can usually find it. Normally, I don't have to wait too long in check-out.

I like to shop Walmart because it's convenient for me especially after work. However most of the time they have the bigger size items when I need to buy the regular size. Also, I go look for items that they claim they have, I go to the store and they don't have it in stock.

Walmart gets a bad rap for a multitude of things, but they still provide the best value for the money and that's where I shop for the majority of my groceries. I never had that much of an issue with checking out, but the changes with more self-checking stations has many people upset about jobs being lost. While that might be true, I appreciate being able to get in and get out without delay. I had an issue with my coupons the other day, and then with my payment, but both times a clerk was right there to help me and it really wasn't a big thing, just what I haven't learned to do quite right yet.

First of all Walmart needs to understand that they cannot sell things that they do not have! I cannot even begin to tell you how frustrating it is to go into the store and see empty shells. I've often gone in to look for items that I purchased just the week before and find a large open area where the item was but no inventory. Then you have to experience this constant push to have you check yourself out. It is amazing how retailers have forgotten the simple idea of people doing business with people. The idea that everyone has to buy from a machine through a machine by a machine is insanity! Hiring tellers is the first step.

85% of the employees are not familiar with their departments and the items they carry. Many prices do not match the price cards located under the items. I've gone back to the stores several times to get the difference.

I shop Walmart because they have the best prices and several departments that provide most of my shopping needs. The biggest drawback is that they generally carry moderate to low end products. The produce at the Walmart in my town is often sorely lacking in freshness.

Walmart is ok. But some of the employees are rude, some act like they don't have time to assist you and some rather talk to other people or employees than you. There is 1 person that works at Walmart that really knows how to treat people. He's a door greeter. He does his job very well!

Creating a short order area such as for bread, milk, eggs, etc. at the front of the store would make the shopping experience much easier. I HATE having to go to the back of the store for milk when that's all I need.

Prices are pretty good. My biggest complaint is the slow checkout process. It's faster when I use the self-service checkout but now they limit it to a certain number of items in the cart and I always go over that low number. I was stuck in line two weeks ago because the credit card machine was acting up terribly. My wait time was approximately 40 minutes in line with a lot of very angry customers. Two such customers treated the cashier horribly, saying degrading and demeaning things to her but it wasn't her fault.

Walmart has a lot of items. However, I do not care for their fresh meat, their produce section is not great, customer service in most departments is mediocre or worse, and many prices are the same or higher than competing stores. Also, it is getting harder and harder to find checkout lanes with clerks - and when you do, lines are often long.

I have found expired products for sale at Walmart (canned foods and dairy), frequently an item is almost sold out but those remaining are not readily available on the shelf (too far back), and there are always people doing stocking but they can't help point out where specific items are. I feel like I'm on my own at their stores.

I don't like the fact that they put things on sale and then they don't have the product and then when you ask when will they get more in, the response is, "We are not getting more in" or "I don't know." They don't take the time to find someone who may know. Sometimes even the managers don't know. Poor customer service.

The prices are good, and self checkout is pretty quick usually, but the ambience is always horrible, and most times the shelves are not stocked with everything I need. I advise trying to avoid shopping at busy times like weekends if possible.

Too hard to find anything, prices are sometimes higher than in regular grocery stores. Clothing - meh, sometimes shoddy, sometimes ok. But I do like their produce, fresh and last longer. Like their garden section.

Store hours make it easy to shop when convenient. When traveling it’s reassuring to know that even in some remote Western areas there is a store within an hour or two. I have not used their website yet but intend to.

The only problem I have had is checking out. There are a ton of cashiers but usually only 1/4 of them are open. Those cash registers sure taking up a lot of space and I bet those tables are dusty for non-usage.

Shopping at Walmart is fun. I can always find what I am looking for at a good price. I find that the check out at some Walmarts is sometimes difficult and the personalities of the check out personnel is "testy".

I was not able to return a gift because I had no receipt. However, the first excuse was that the store didn’t carry the item. They DID carry it, and when I pointed out that fact, I was told I needed a receipt. The sales associates seemed clueless, uninterested, and clearly just didn’t want to help.

I have been using the Walmart.com app for years now, and with the time to time minimal error, I've never had an issue. I noticed that my Wrangler jeans were starting to wear through in the upper inseam area, so I decided to order some new ones. I wear a 38x30 pant, and because of my work, I need a specific shade of dark blue. I ordered the pants, and put my wife down as the pick up person. I know NOW that was a big mistake. She went in to pick up the jeans (which had shown up suspiciously quickly because our Wal-Mart doesn't carry that shade), and she was told that they don't make those jeans in that size, so they had to give her 38x32's. Ummm... EXCUSE ME? Where do you think I ordered my last 2 pairs from?! And why would it even be LISTED if that size wasn't available?

Walmart is three miles from us, is open long hours, and has a big parking lot. The employees are friendly and fairly competent and the store has a good selection and low prices. We have ben shopping there for several years and will continue to do so. We know where everything is and can find it.

Companies carry many products I want to buy for a short while, suddenly they quit carrying and create a situation where I have to hunt for them in another store. A prime example are some diabetic products like sugar free candies or other foods necessary for some people but not others.

Our Walmart is a nightmare to shop. There are never enough checkouts open. The shelves are always empty of the things you buy regularly. At prescriptions counter it is impossible to get good service. Long lines always.

It is a satisfying place to shop because there are no surprises. The few returns we have made are extremely easy. But Walmart only carries what sells well. Anything beyond that, we buy elsewhere. Staples sell relatively low so we save in a slow economy. Staff turnovers are very high which tends to make our area a little more trying to shop in.

I shop at Walmart for specific things; that is, I know what I want before I go there, so I'm not actually "shopping." Customer service is practically non-existent because, apparently, Sam & Co. has decided it is an unnecessary expense. Prices are, for the most part, lower than at other vendors, but when other stores have sales, then their prices are comparable to or lower than Walmart. Availability is iffy. Walmart has, again apparently, decided to stop carrying certain items in its stores because they are carried online. Frustrating. I still like going to the store to pick up items I want, NOW, and I don't want to have to wait a couple of days for them to be delivered. So, rather than going online, I simply shop elsewhere, knowing I probably will be paying somewhat more.

A chore to shop there. Hard to find what you want, employees not friendly, produce not very good. Overall, good prices but terrible experience. Never enough checkouts open and calling the pharmacy and getting someone to answer is hopeless.

I love shopping at Walmart, it's one of my favorite stores because I find everything I look for and need. Fruits and vegetables are always very fresh. Everything is at a great price and the employees are very attentive and helpful.

Decent selection and prices, no customer service to speak of. Though I prefer smaller, locally owned businesses, for some items Walmart is the only choice. I am not upset by this - I know what it’s like before I walk in the door.

Walmart’s grocery store is fantastic, affordable healthy fruits, vegetables, slow cooker pot roast and then I can shop for pot and dishes, clothes and toiletries then I can refill my prescriptions at their pharmacy.

The employees are always courteous and helpful. They are knowledgeable about the products and their locations. They also answer your questions or get a manager to assist you. I've been shopping there for years and tell others to and carry them to Walmart to shop. It's one place you shop for a variety of household products, inside and outside.

Some stores where I live are clean & fully stocked with good customer service. However, the once closest to me is the exact opposite! Never fully stocked, lacks cleanliness, never find a manager if you need one & customer service is horrible!

Never anyone available to help or they are rude, never never enough registers open which one reason is why I NEVER buy frozen foods. The other reason I never buy frozen is that I ALWAYS see go backs sitting in carts for god knows how long only to be put back on the shelf to be sold, all of this I have witnessed at one of my local stores in Tallahassee at 3535 Apalachee Parkway.

The Wal-mart I shop at hires people that don't speak English so you can't asked them anything. The shopper has to stop and wait on the stock carts. A lot of times the aisles are blocked with carts that the help are using. Shelf’s are a mess and poorly stocked.

My Walmart never stocks shelves so that most of the time I end up needing to go to my local King Soopers to get what I need. The other thing that irritates me more than anything is - trying to dodge the carts of Walmart employees who are picking online orders!

I like being able to order online and return items to the store if there is something wrong with them. It is also nice to have large bags of dog food delivered instead of having to purchase and carry them from the store.

Ordered food. Got there to pick it up and the order was at another store. Asked why. They said that the system was messed up. So I canceled the order and went to King Soopers. The problem is their systems suck and making excuses don't help.

We can buy everything, like as fruits, foods and the others goods at Walmart. Very easy and fast services. In different places are different products. We are always buy something products at Walmart. Thanks Walmart.

They don't carry some major brands of vitamins, especially the brand I prefer. Their selection of my favorite shampoo brand is limited at best. They don't carry the one I like. The stores are way too big. It's hard to do a quick shopping trip. You have to walk all over to find things. Their people however are very nice and helpful. I like the self checkout but if you have anything that is on clearance you better go to a live person or you won't get the right price.

I ordered a Bassinet/Mini Crib for my baby on January 31, 2019 and it was promised to be delivered by February 2nd, 2019, the day before myself and my newborn were due home. This was the perfect timing so I purchased and on delivery day didn't receive a delivered notification or anything but instead looked at the tracking info for myself (3:31 PM) only to find that there was no info updated regarding my delivery. After several more hours (8:33 PM) I looked at tracking again and it had an updated delivery date of 02/05/2019. Not only has my delivery order been delayed my baby hasn't had a place to sleep safely for the past two days. The excuse of Walmart Customer Service is that it is the delivery driver's fault and that I should contact them, only to speak with FedEx and they give me a bogus response such as, "We no longer use gate codes to access neighborhoods or homes."

Ok. Not only am I a customer at Walmart. But I work as a cashier. I have seen too much. Not only do I have to wait 10-15 minutes for someone to sell alcohol for me 'cause I am under 21. But I have to continue to say sorry to my customer. I feel so bad for my customer. I hate it. The other thing is management is bad. This job makes me want to cry. 'Cause I have seen CSM/managers be rude to my customers instead of saying sorry. I hate it. I have seen customer service desk laugh when the phone rings and ignore it. The only reason I keep at this job is 'cause I have a goal and my goal unfortunately cost me a few thousands. And as a full time student, managers don't like that I can't work current days. I am so sorry for any customers that come through Walmart.

I have been in some not good Walmart stores but the one in Pueblo West is amazingly clean, organized and well stocked. The sales associates are helpful and even enthusiastic. It got even better when they installed self checkout stations near the doors on both ends of the store cutting the checkout lines to virtually zero. It seems they reorganize the departments very often which sometimes makes things a little hard to find. I had stopped going to Walmart all together until I went to the one in Pueblo West for an air filter for my truck and now it is often my first source for a lot of items. They will even match or beat the Amazon price on many items.

I cannot find help while shopping. There should be a telephone or intercom to service desk in the store at intervals so a person could ask for service. I am 77 years old and going to the front of the store to ask for help is difficult. Otherwise, I really enjoy shopping at Walmart.

I purchased 2 tea dispensers, which were priced $19.97 each. When I finished my purchase through the self check out I was charged $24.97. I then went to the Customer Service and an associate was paged. I then walked back there with her to show her the price tag. We then walked back to Customer Service where I was only given back the case cash difference for only one of the dispensers. I was informed that this is their policy. It was not my fault they put the wrong price on this item.

I like the Walmart for its value and prices. I think they should train their people better. No one ever seems to know where anything is, but other than that I still like the Walmart the best, so I guess I’ll keep shopping there.

Usually a pretty good experience overall. I feel the prices at Walmart are mostly very good. But when it comes to customer service Walmart is still lacking in this area for the most part. I use the self-checkout to save myself time.

I don't like to be watched when I am checking out like I am a crook & if they don't like use checking out then they need too put more people to check us out. Hire more people or open more lanes.

Their customer service sucks, you call and no one answers the phone. I have waited at least 30 minutes, for somebody to pick up. They treat some of their employees like crap, and to me, they're a little racist. This is the one on 7901 Brook Rd, Richmond, Virginia 23228.

Wal-Mart seems to be the "go to" store for many people, including my family, as it tends to carry just about everything you need at "low prices". However, I have started to branch out a lot more, and pay a little more here and there, as I dislike the fact that the store is usually crowded & not very clean. That, combined with the fact that the customer service is almost non-existent and there are never enough registers open, easily steers me toward other stores. The only saving grace for our local Wal-Mart right now is the fact that they have expanded their "Self Checkout" section to include lines where you can purchase more than a few items. That way I can get what I need, check it out myself, and not have to deal with the attitudes of those who are actually employed by Wal-Mart.

I can always find what I'm looking for and the wide availability of brands is great. I feel clothing is priced very affordable. Only problem is sometimes the fruit is not as tasty as I would like. Sam's has great fruit. Same company!

Shelves are never full. Not the inventory they once had. Rearranged shelves and no more efficient. Usually no one assist you. They seem to encourage online shopping instead of in store. Shop there because convenient, but no not enjoy shopping there.

Went in to buy new laptop, they had a red HP I told the attendant I wanted, said they didn't have it in red, but gray, I said, "That's fine, I will take it." When I started to pay for it, it was $50 more than advertised price, she said it was grey is why it was higher. I had her follow me back to laptop on display and it plain showed red or gray on price card, she insisted that it was $299 instead of $249 shown on card. I had her call the manager and showed her what the problem was, manager said, "Well we will give it to you for $249 but it should be $299." I ask her to show me the $299 price on anything, which she couldn't, advised her that she wasn't giving me anything. I was taking them at advertised price.

Takes too long to get liquor from lock up area, runs out of Walmart brand on potato chips, out of Dreyer's ice cream vanilla bean, but is easy to get in and check out. Staff are very helpful, store is clean even with restocking the shelves is going on.

They advertise low prices but many supermarkets have lower or equal prices. Walmart does not give you the best products so you are paying for an inferior product at an equal or higher price. There are some exceptions. Margarine is one.

I feel as though if Walmart employees were paid better wages at every level, then the customer service would certainly improve. It should be feasible to do, as Walmart is one of the biggest companies on the planet.

I shop at Walmart because of the prices. They are now limiting more name brands and carrying their own line. This means I am having to go elsewhere for items I use. It is also impossible to find sales help on the floor so I wish they would install more price check machines and have flashing lights so people know where they are!

A quick go to store. You must know where the items are you want. Good luck finding assistance. They do beat most other stores as far as Price is concerned. I also love the fact that some stores still have a Fabric and Craft Departments.

They’re understaffed and frequently you can’t find an associate that speaks English or that’s familiar with the department they’re working in. The average check out time is between twenty and thirty minutes.

Walmart is my go-to store for a bunch of stuff. I find products of superior quality compared to other established stores; grocery stores included, e.g., Walmart's large eggs should be relabeled extra large; that's how big they are! The Walmart I shop at has way better prices on dairy; laundry supplies; candy; candles/air fresheners, and general household products. Many products are half the cost; compared to other stores. The staff is always welcoming, and they remember you as loyal customer. My only complaint is, they stopped stocking their brand of fragrance-free body lotion; found a suitable substitute at Target.

The employees are rude to hostile and management knows this and does nothing. The East Lansing Michigan Costco is the same and the manager is hostile. I talked to someone but corporate does not care. These companies are too lazy to do the work to fix the problem.

I am sure no one will look at this as far as Wal-Mart is concerned. But I have been in the customer service since a young person, and I have always been kind and helpful to anyone and everyone. I went into Wal-Mart with a battery and the young man at the shop saw me and didn't open the door and when I went to open the door it was locked and I asked him and he walked away and hollered at another individual who opened the door. Then I walked in and I was going to enter thru the actual door to the store that same individual didn't hold that door. He walked thru and let the door close on me. WOW. What happened to good old courtesy and customer care. We are so killing ourselves with not making anyone want to go shopping anymore. Then we wonder why everyone is ordering online and not wanting face to face anymore. It is a sad sad thing.

My local Walmart in Forsyth, GA is the worst live fish place to buy from. I have gone in and complained to them numerous times about dead fish and filthy conditions in fish containers. I will see an improvement for a visit or two and then BAM! Same dead fish and conditions! Is there any way to stop them from selling live fish? Next time I go there, I will take pictures and take to the news outlets!

I hate self check-out. I've been shopping at Albertsons and saving a ton of money from their weekly sales. This is the first time I've been in Walmart in a while. Every single lane, but three, are self check-out lanes. Lost my business. I'm not a cashier. If I wanted to be one, it would be a lot less stressful than my job. I want someone to ring my groceries up. Never shopping here again.

I came to this Walmart which is a new store, located at the corner of Brawley and Shaw in Fresno, Ca. I came for some Slim Fast and two cans of spray paint. California requires that spray paint be locked up so kids cannot steal it. I pushed the button for service at the paint display. After about 15 minutes a guy shows up to open the cabinet. It seems he is the only one to respond to these little boxes, which are all over the store. Are you kidding me? 100,000 square feet and one guy. Then of all stupid things he tells me he has to carry the 2 cans of paint to the cashier. This is the same as calling me a thief and that I can't be trusted to pay for this. I don't believe that Walmart should be in business if this is how you do business. That way you can keep all your stuff, won't have to put up with the public, and security will be easy. I mean you even pay for Fresno Police to be on site.

My mom took my little sister to pick out a koi to add to the aquarium in my living room so my platinum koi would have a friend. I floated the fish to add into the water and then released him into the tank. The next morning I came out to do my morning feeding and turn their lights on and I notice the new koi was covered in fungus. I spoke to my mom about where she got him and she said from Wal-Mart, she said she tried to grab from a tank without dead fish and that's when I found the problem. All the aquariums are connected in shops by the piping systems... So where there is one contaminated tank... There's an outbreak of all contaminated tanks. Never buy from a place with multiple department like Wal-Mart.

I purchased a $100 gift card for my son who lives very far from us. Walmart.com asked for his phone number and email which gave me a feeling of “confidence & security” that he would safely receive. I did receive a receipt of purchase and an email of estimate delivery. Two days before scheduled delivery my son received a phone call from FedEx in which he replied he was not at home - the FedEx guy replied they’d try again. On the day of “scheduled delivery” they claimed the gift card was delivered to his apartment with no phone call. My son did not receive! I called Walmart several times asking for help. I got the run around first stating “don’t worry, the special gift card team will help resolve your situation”. After several days of no communication I tried 2 more times to connect and then received an email stating “sorry we can’t help - it says it was delivered” So now I’m out $100 and my son does not have his Christmas gift card.

I have been shopping at and on Walmart.com for some years, never had a bad experience, which at the time I assume all the products belonged to them. I purchased a home phone through Walmart.com in December, and ended up returning it once I received it, because of the shipping time, I no longer needed it. So I returned it to the store and was told I would receive my $26 of the $40 as a refund once the vendor received the item back, so I said "Vendor??" The associate said, "Yes Walmart.com is competing with Amazon, so they are allowing third party vendors to sell on their site." I called Walmart.com, and was told I would receive my full refund.

I have been a Amazon Prime member for a number of years. Recently I have been shopping on Walmart.com and for the most part had been very satisfied. On January 23rd, I ordered in RCA computer tablet and on the 26th, received a toy instead. I called and told the associate about my problem and she said that they would send another one out and I would receive it by that 30th. I asked her since it was their fault that I did not receive the tablet by the date they promised, if they could expedite the shipment and she said no. I sent a complaint to Walmart.com and they said they would get back to me but never did. To Amazon's credit, in all the years that I have received merchandise from them, I have never received the wrong item. Plus, I have been able to receive items the next day after ordering from them if I wanted it. If Walmart is going to compete with Amazon, they had better improve their customer service. Very disappointed!

When filling my Walmart online cart, I selected SEVERAL 2-day shipping items. By the time I got to checkout, and had over $35 worth of items, I noticed that some of my ship dates were no longer 2 days. And some items, Walmart wanted ME to pick up in store. What I finally realized was that possibly, if the items were not being shipped from the same location, one item might follow the 2-day shipping rule, and the other items would change to taking over a week, or as mentioned, expect ME to pick up in store. This is NOT at all like Amazon shipping.

The Walmart Market located on Lake Mead and Hollywood in Las Vegas is very unorganized. They always lose my packages when they are delivered there and they return my packages by the 3rd day of pick up notice. I normally order once a week and the last five weeks have been hell. They can never find my packages and have to go twice in the week to see if they can find it. Very unorganized.