Wal-Mart Reviews

Updated on 01/27/2020: Well I posted an ad before about the problem I was having trying to Buy a TV at Walmart and the problem is getting worse. I finally found an Ad on Google for the Philips 65" 4K HD Android Smart TV where I couldn't order it but the price was for in store pick up. This time was the first time the TV was available for at least in store pick up in over two months. So I called the Walmart store on Wrightsboro Rd. Augusta GA. 30904 to make sure that they had the TV in stock and was told they had 2 of them.

I got this from Walmart thinking they usually good price, until package came from Amazon for 7 dollars and they charged be 35 plus another 5 shipping then tax for 45 total, they took it back and I found same item from Home Hardware for 5 dollars. So bad walmart is doing this kind of thing, especially after forcing us to use automatic cashiers and online shopping cause cant stand the long lines now.

I am an Walmart employee and have a Walmart 401k check that I can't cash. That is just so wrong. And didn't even give me a reason why. I think this system sucks. It shouldn't be like that. Or at least when you call the number where you can talk to human and find out what is wrong.

Ordered a laptop. They gave me a date. On that date they emailed me and said it was delayed. They said in the email they would not charge my card. They Charged my card. The product was sold out (but they wouldn't tell me it was), they said it was 'stuck in processing', and would I like to cancel the order (they asked me if I'd like to cancel FOUR times before I finally agreed). Then they told me it would be 5 days before the $300+ charge would be refunded 'if it goes through'. Worst. Online. Ordering. Experience. Ever. And I'm now being charged 18% interest on $300 for something Walmart won't ship. They have the money in an interest bearing account (100 to 1 bet). Imagine them doing this to 10's of thousands of people. Imagine how much money they make from that interest alone. This is theft. This is theft. I will never again order anything from Walmart.com. Ever.

I went to my local Walmart in Murrieta Ca. to return a defective airbed, that had acquired a hole, and would not hold air, after a month or less of purchase. I went to the customer svc. dept. at this time. I informed the rep. that I did not have my receipt. I was told, "I cannot accept the return, because you don't have a receipt." So, she calls a manager. At this time the rep. informed the manager about my situation, including, no receipt. This manager directed the exact same question to me, "Do you have a receipt?" Was this unethical or what? In addition to being unprofessional. She immediately said, "I am not going to accept your return because you only have 14 days to return an air mattress, and no receipt. Did you read the sign the policy and procedure on the countertop?"

Bought 4 tires from Walmart.com to have installed at my local store on my Crown Victoria. Auto Center Manager told me that my "new" tires were based on the DOT code almost 3 years old. Ford recommends removing 6 year old tires from your car regardless of the tread wear. Walmart should not sell tires as new and charge full price for tires with only 1/2 their life left.

An Apple 11-inch iPad Pro along with a 3-Year Accident Protection Plan were purchased online on 12/2/19. I received the item on 12/13/19. Prior to receipt of the product a refund was requested as the gift recipient did not desire this particular tablet. Item was returned in store on 12/16/19, whereupon on that same day a confirmation email was sent to my main email address that all items would be refunded shortly and we were told by Walmart associates that the protection plan would likely take a few days to refund.

Tasharina Corp is the most pathetic online shopping third party service, I have ever faced in my life. I wish I had read their reviews before ordering through Walmart. Firstly, they are highly unprofessional. They are so big cheaters that they want to eat customer's money out and trouble them. They do not have the sense of delivering the order on time but they are in complete senses to force the order on you once you receive it post 20 days of the delivery date. Pathetic company, huge set of cheaters and the most shameless organization I have ever seen. I am providing proof of their emails where they are forcing me to keep the item and return only 30% of the amount when I asked for a refund.

Wal-Mart now has Medicare to help it scam 5.99$ from each senior who orders their free otc items given every three months - they charge $5.99 for shipping unless one magically orders exactly 40$. Most seniors won’t be able to navigate the new complicated system so good job Wal-Mart. You just lost a very good customer... Hello Amazon.

I bought an item at Walmart.com, but when the order arrived in my house the product was totally different from what I ordered. I called the Customer Service to replace for the correct item for three times: 1st - I was told that the item was not in stock anymore and they suggested to wait until the product arrives and then to call again. 2nd - I called again and the product was not available yet, but they told me to wait one more day that they was going to receive it. 3rd - The product is available again but with a different price so they just said they won't honor the original order because there was a listing mistake. I feel penalized because I lost the opportunity to buy another offers that are not available anymore and now I don't have the product I bought. That's a total disrespect to a consumer.

I ordered $250 in Visa gift cards and $100 in Walmart gift cards. Wal-Mart sent me $100 to Regal movie theater and $50 to Applebee’s in error. Not only did I get the wrong items they kept the rest of my money I spent! I’ve tried everything and they tell me “sorry for the inconvenience. We cannot help.” I can’t even use these gift cards nor do I want Them! And what about my extra $150? I don’t see why they cannot deactivate or close the ones they supposedly sent and issue new ones.

December 2019 Joplin Missouri, I was out there visiting some family and I developed engine failure. I spent $819 in your Range Line store earlier that day. I called the manager of the Range Line Walmart and expressed my concern for needing to bring back a few things in order to pay for the wrecker to get me home back in Springfield Missouri. I said I will hurry my best and get there. I'm disabled and a good 2 miles away on foot. I want to hurry because it's 17 degrees now and supposed to get colder. He said okay, shouldn't be a problem. That was about 8:45 p.m. The car quit on me about 2 miles from the Range Line store so I grabbed the items that I wanted to return so I could afford someone or somehow to get back home.

I ordered several things online and there was no packing slip or receipt enclosed. I needed to return most of the order as it was clothing that did not fit. I went to their site and you have to start the return there. It took several steps to check off each item I intended to return. If returning by mail you have to print the shipping label. If returning to a store you print a receipt. And if anything was from a 3rd party, print the shipping label to return it. Needless to say, owning a printer is a must. I could have avoided all this by returning to the store for store credit. I got so frustrated that I ended up giving everything away. I will add that at the time, I had been very sick for a while and that made the process even harder. I will never order clothes from them online again. And wasn't happy with the quality either.

I ordered many different things from Walmart.com. The site said my order was eligible for two day shipping. After eight days I emailed Walmart and they suggested I cancel the order since it is taking too long. Really? That’s your suggestion. Just cancel it after I’ve waited all this time? Switching to Amazon Prime.

I work in a group home, and we try to buy what our clients can afford while keeping a healthy diet. We purchased 2 bags of great value California style vegetable mix. It's a mix of carrots broccoli and cauliflower. Out of the 2 bags we only had 2 pieces of carrots. This is horrible.

I bought a Walmart Visa gift card to make a purchase on an online site I was new to, for extra safety. 1. After the required 24 hours, I went online and activated the gift card. 2. I checked the balance were activated and my balance shows correct. 3. The gift card will not work for any retail purchase; I presume a physically bad or damaged gift card. 4. Went to Walmart for resolution. Told they will not refund or replace the card per cardholder agreement (which you can only see after purchase inside the packaging). I was directed to speak with Walmart's vendor of the gift card. 5. Called the phone number on the gift card and was led through an array of menus that do not provide a path to resolution. It is impossible to get to a real person to explain the quite straightforward problem.

Other than Comcast, working with Walmart.com has been the sorriest excuse of professionalism I have ever experienced. I have done business with Amazon.com more times than I can count without issue. And when there was an issue, an immediate resolution. I decided to test out Walmart.com for the first time this year and it has become my greatest regret. Customer support is terrible. Solutions to problems don’t exist. Hours of time has been wasted. Resolution is non existent. I cannot even begin to understand how Walmart.com still exists. It is a painful crap show and a joke of an experience. Walmart.com is pure trash. If you can get what you’re looking for from amazon.com, eBay or anywhere else, do that.

ONLINE CART TAKES HOURS TO LOAD! And not just in the holidays, multiple times. By the time it loads:

I want to share my experience as a Walmart customer, victim. I ordered and paid a snowblower last November, and today December 29th, I have not received it yet. When I called the customer service they simply asked me to cancel the order, reorder it again and they will deliver it in the next 3 weeks. So I paid for them $478, waited 5 weeks, and have to wait another 3 weeks, if I want to get the snowblower after this winter, otherwise I have to cancel the order and wait another 2 or 3 weeks to get my money back. Anyway, I accept or not, they are going to keep my money for 8 weeks. I don't know how many other victims were scammed in this way by Walmart, but certainly Walmart make a lot of cashflow by using this strategy, collecting money and don’t deliver in time or at all. I am wondering whether there exist any US law that protect consumers from this “smart” kind of scammers.

December 24th, Walmart.com shows a wreath box storage lot (6) at $7.98, but this is a “pay and pick up in store only” type of offer. It is apparently available at my local Walmart (15 min away from my place) in Woodstock, GA. I have been looking at wreath boxes for a few weeks and this offer is pretty neat. It is Christmas Eve, but I rush to the store before the boxes are gone. No lot of 6 is available. They have the product I am looking for, sold individually for $11.50. The clerk and the warehouse associate can’t find the offer, despite me showing them live that it is active and available exclusively at their store. The manager arrives, cannot find the offer in his database, says it is “probably” a mistake, but refuses to honor the offer.

12/19 I purchased a “Remote Cntrl” ($16.98) as part of a Christmas gift. 12/26 I tried to return this item because it was not what my son wanted. Because it is marked as a “Holiday Item”, Walmart will not take it back. I have my original receipt showing how much I paid for this item. After talking with a store manager, she would refund me $8.49. This is Extremely poor customer service and if I could give them a minus 5 starts I would.

Hi, I wanted to register a complaint. I had the most pathetic customer service experience during Black Friday 2019. I bought 2 phones at Walmart in Folsom CA. I took the last appointment available, to avoid busy times in store. Here is the summary:

I recently placed an order with Walmart.ca and as I was placing items in my cart they said things like ships Dec 31 etc... But only when I placed my order did it actual tell me that that Dec 31 was for Dec 31 2020... More than a year after my order is placed. This is completely fraudulent activity on Walmart’s part to not tell their consumers that their item won’t ship for more than a year when I would naturally assume that when it says ships December 31 it is talking about the December 31 that occurs in five days time.

Walmart is the worst store in the world with dumbass customer service. I have purchased 20 gift cards for poor kids at orphanage and they were not working. I called 4 times and they were not activated. I looked. Bad employees did not solve problem and when I called to get a refund I had speak to stupid employee John probably from India who transferred me to different department which did not come t and the call was dropped. No one called back. When I called back spoke to lady which dropped my call. So ** you Walmart. I will leave bad review of your stores every place I can. I shop at Costco. Your stores and online service is the worst in planet. I hope you go bankrupt. Don’t worry. I called Capital One to get my money back you mastered low live garbage. Rotten in hell.

Walmart has vendors that are selling fake boots made of styrofoam. They false advertising their clothing. They will tell you it's a 2x. When you see it it's really xxsm. When ask for refund they give you the run around and please I said please don't believe their 5 business day policy. They're lying. You will catch hell trying to get your money back from them. They know the items are fake and cheap. They will try to keep you there by continues to lie. You will not see your money back until they see they can't hold it no longer.

Every time I buy something from Walmart, the prices for the items are not accurate. One or two items are always rang up more expensive than what was labelled on the tags on the store shelves. For example, a while back I bought three 1-gal glass canisters with lids. The tags indicated they were $8 each, but at the cash register they charged me $10 each. I went to the customer service counter to ask them about it and they send a sale associate to check on the price and came back agreeing they are $8. The sale associate said out of courtesy she can only offer me one canister at the $8 price and the other two at $10. To me, this is consider false advertisement. It is important for shoppers to check their receipts before leaving Walmart. THEIR PRICES ARE NOT ACCURATELY LABEL FOR A LOT OF ITEMS ON THEIR SHELVES.

I purchased a 65" Vizio Class V-Series 4k Ultra HD 11-29-19 from Walmart online. Walmart's website said only 8 left in stock. The order was confirmed by Walmart and the email said pickup instructions would be sent later. On 12-1-19 Walmart canceled the order and said they were out of stock. I then purchased a Sharp 58" Class 4k Ultra HD TV. Walmart confirmed this order also and said it would be delivered by 12-19-19. Walmart sent a "it has shipped" email with a tracking number and delivery date of 12-16-19. The TV was never delivered. FedX said they have no idea where it is. I asked Walmart to replace it with one that I could pick up at a local store. Walmart's customer service person said that was against company policy. Online orders are not allowed to be transferred to store purchased. They could only offer me a refund. They would not allow me to purchase the same TV at sale price, I would have to pay full price.

I have bought GV brand Flaxseed powder from Walmart on and off, prices have fluctuated up and down. Recently for the past several months I have noticed that their two pound Flaxseed powder costs more than double their one pound Flaxseed powder which is very deceiving and bad business practice. I even asked a Walmart employee about it and he said, "Yes that is weird" and looked it up on his handheld machine and said interestingly the two pound is about 80 cents above buying two one pound Flaxseed powder packets, although said it is what it is. Buyers please beware of this. So naturally I buy the one pound packets as they are cheaper!!

I've generally been pleased with my online orders and deliveries. But jars of jam...holy moly. It would be nice if the package was marked fragile. Every jar was opened and leaking. Never ordering anything glass or breakable again.

Every single time I order something through this company, I end up getting frustrated by their false promises, slow delivery, and apathetic attitude. I have ordered items and it sits in the warehouse 3-6 days before being shipped. I could drive and go pick up the item from the manufacturer and be home before they get it shipped to me. I had something that was in a medium envelope take three weeks to get to me. I called to check on progress because I couldn't believe it wasn't moving in tracking. The apathetic customer service lied to me about the delivery saying one thing when my tracker said another. I asked for a supervisor and she lied and said they didn't have any then hung up after she said she was transferring. Walmart should stay out of .com. Lousy service, apathetic attitudees. You won't get any more of my money. I rather deal with original merchandise company and not you.

First off I will never order from Walmart ever again. I placed an order for pickup. Only 1 of the items showed up for pick up. Now evidently they didn't have the other item available so they took upon themselves to ship it without a shipping method. Now I cancelled my order cause I knew it wasn't going to get here in time for Christmas. Antonline sends items when they want to. It takes too long for their items to come. I simply want to know why wasn't I prompted that the item wasn't going to be available to be picked. I talked to 3 people that had no knowledge as to how and why it happened.

Twice now this Christmas season I ordered something from Walmart.com because they promised something would arrive when I needed it. Both times I placed the order 10 days before I needed it. Walmart said I would have it within 3 days. After a week, all they did was create a shipping label but never gave the product to FedEx to begin the shipping process. Then they continue to lie and state the arrival date. I was supposed to receive a product as a Christmas present by 12/19, supposedly shipped on 12/17. Today is 12/20 and it has still not been given to FedEx. The tracking on the email still says I'll have it on 12/19. But this morning they just added a little note "delayed" and there is no one to call because their website just gives you the run around and no way to contact anyone. Never again Walmart. You lost a customer.

I bought a 79 inch tv from Walmart in Valley Stream NY the end of May 2019 and returned it because the screen was cracked. The assistance checked the tv out to make sure it was the same tv, then called the manager Adam, and he said I gag to send it back to the manufacturer. WHAT! I gave you my money, they refused to give me my money back or exchange the tv. I had to pay someone $50 to pick the TV up for and to bring it back. I'm not paying nobody $50 to take a broken TV back.

I purchased an item through Walmart.com. I used Affirm to pay for it and when it was ready at the store I picked it up. This part was great. Then about 5 days later I noticed the same item had dropped $50 so I went to my local Walmart to see if I could get a price adjustment. The customer service person told me they could not do a price adjustment and I would have to return the item and then re-order it online. Ok so I thought I will return the item for a refund on the Affirm loan and reorder the same item at the lower price and use Affirm again. That night I got home and tried to order the same item and suddenly Affirm is unavailable. And Affirm continues to be unavailable. Then the next day the refund is processed through Affirm but I still owe $24.67. I double check my refund receipt and that is when I notice that they had only refunded me the purchase price of the item I had returned and not the sales tax.

I order a photo calendar on Dec 8. It was a site to store order. The order said it will be ready by Dec 16 after 6pm. I check at 9pm on 16 and there was no update, just said shipped. I look at the tracking of the order and it was delivered to Walmart on Dec 13. When I called corporate they were helpful after the 2nd phone call when they did a 3 way conversation with the store. The pick up girl said it was at photo department but online it said it was delayed. After I pick the order up I waited until 3 hours later to check the online status and it still says delayed even though I already picked it up from the store. So I called corporate and let them know I already picked it up but still no update on the website that it’s complete so I think they're having computer glitches and technical problems going on. And I never got a phone call or email that it was ready for pick up.

I waited almost 2 weeks to receive my order of 6 jars of iced tea. When I opened the box, one entire container had broken and iced tea was strewn all over the place! I found out maltodextrin can be as sticky as sugar. What a mess! I emailed customer service and they said they will refund me the cost of one jar because it is part of a bundle.

I placed an online order on December 3rd for quite a few items with Walmart. A lot of their Cyber Monday deals were still going on & I needed to get some Christmas shopping done. I hate going in their store which is literally 5 minutes from me. It's one of the worst in the area & even have had employees there refer me to another farther away because of the issues (tons of staples out of stock like bread, milk, diapers...or they'll be there in the back but no one will stock them or go get them if you request & you can sometimes literally see the products through the cooler sections just sitting there). It's always a madhouse with few registers open & takes as long to checkout as it does to do your shopping. This is when it's NOT Christmas!

When their shipping failed and I complained I received 2 emails that seemed to have been written by someone who doesn’t speak English. It was absolutely ridiculous and it’s almost impossible to speak to an human.

I ordered my Christmas photos from Walmart online on December 7th and chose to have them shipped. They said the order would arrive no later than the 14th. They also said I would receive an email when shipped. I looked at the order status on the 13th and it still said it would arrive on the 14th, and gave a tracking number for Fedex. I called Fedex and they said they received shipping info but did not receive it yet and it was now due to arrive on the 18th! They should not promise by a certain date unless they know it will arrive by then. Very deceptive.

I need to replace my cell phone in a hurry so I find the phone Wanted that was available for pick up today. So I order it and make sure in the checkout page that it will be ready for pickup that day once it's paid for. I am told to wait for confirmation on when I can pick up. 12 hrs later I get an email stating it's delayed. I contact customer service too. Delayed is an unacceptable reply and I need to know when I can expect it. So that I can decide if I need to go elsewhere as I have to have a phone. Their answer is for me to contact the store. Well I dont have a phone as I stated in my in a follow up email. I get a response email back from a different rep that's the same answer the first rep gave me word for word. This went back and forth for an hr. That when I received a notice that I can pick it up in 4 days a total of five days from placing my order. Still waiting. We will see.

I see my story is no different from most everyone else who has left a review about Walmart's online ordering. My nephew and I both placed Christmas gift orders on Nov. 30 mine was to be picked up at the store on Dec.11th but it did not arrive. The so called tracking showed it shipped on Dec.7th from Davenport FL. That is all it has shown with no further updates. On the day it was supposed to arrive I received an email saying it was delayed. When I checked the tracking page the next day for delivery date it now says delayed- check back later for status updates. That was yesterday and today there was still no update so I emailed them to find out what had happened and see when I could expect it. I was told it must be lost. I could get a replacement but it would be after the Holidays or get a refund.

I bought an air mattress yesterday, got home and decided we were going to make other arrangements for guests coming in for the holidays. My husband and I went back to return (not knowing they had a new policy on air mattresses) the UNOPENED box, when the manager and sales associates cut open the box. If they knew they weren’t going to take this back then they should have left it alone. Because now I’m out of $80 and an opened box that I could have tried to sell. I am not happy whatsoever. Training needs to happen with some employees and managers.

The customer service at this Walmart store (Hesperian Blvd., San Leandro, CA) is abysmal at best. The layaway department is the worst I have experienced anywhere. I placed a television on layaway due for pickup on 12/9/19 which I actually attempted to pick up early well before due date and was told by a clerk at the layaway desk that he was not sure of all of the particulars surrounding layaway policies and that I should come back when his manager was in the store, on Monday. Why was this clerk so poorly trained and working this layaway department unassisted?

As I read through some of the other reviews it’s like reading over and over again what has happened to me. Walmart by far is the worst online retailer ever. They care zero about their customers and make promises they cannot and will not keep. I ordered a high def Blu Ray player on 11/29 for my wife’s birthday on 12/13. Supposedly it will be delivered by 12/11 and is still somehow processing. Why does it take 10 days to process an order? I only ordered from them because I had a gift card with $78 on it, which I used towards this purchase. Now it’s too close to her birthday to cancel and order elsewhere. This is absolutely the last time I do any business with Walmart. Considering how business is ran inside their stores I don’t know I would think online would be any different.

As a disabled senior I am tasked with online shopping and have now been banned from doing so because reps incorrectly documented numerous returns, of which I never had even one...in attempt to hide their many incorrectly shipped, broken or missing items. I am now being punished for something NOT OF MY CONTROL. THEY REFUSE TO SPEAK WITH ME OR ANSWER EMAILS REGARDING MY CONCERNS and being penalized causing tremendous hardships for me.

I purchased 3 items from Walmart.com at around 2:00 am on Friday 11/29 (Black Friday). I am now a Mom of two and although I have an Amazon account, the prices and promise of prompt shipping from Walmart was alluring. Two-day shipping from Walmart is a complete lie. Do not believe it - but if the items came AT ALL - I would be happy. The first item was a Frozen 2 singing Vanity for my daughter. It was supposed to arrive Thursday 12/5. I stayed up waiting, with the front light on. No package. The next morning, I received an email that said the package was delivered by FedEx at 10:34 pm. NO ONE DELIVERS PACKAGES TO HOMES AT THAT TIME. Plus - I was sitting on a couch right by the front door and there were NO cars on the street at all.

Bought a tv online on Black Friday. Got an email confirmation about picking up the tv when ready. A couple hours later, received another email that the tv was out of stock, no rain check??? Cyber Monday: received an email about TVs on sale. Same identical tv on sale for $70 more. I thought they were out of stock on Friday, suddenly appeared on Monday???? Scam. False advertising. Will avoid Walmart period moving forward.

Am a fairly laid back and understanding person. I had literally the WORST experience. I literally spend so much money at Walmart having a large family. I placed an online order to be delivered for Thursday night. My home store is the one in Lake Saint Louis, MO. The order was not delivered so I called customer service. They stated the order had been rescheduled for the next day at the same time. Nobody called me to notify me or ask me if this was acceptable. She instructed me to call back the next day which I did. The next day I called and asked if the delivery be moved to the following day (Saturday) morning and she called the store and confirmed an 8-9AM delivery with the manager. I waited and no delivery.

On December 4th at approximately 12:00 pm, I purchased a product at Wal-Mart and realized on my way home that I left it behind at the cash desk. I immediately called back at 12:57 pm on my way home and spoke with an agent who assured me that I could return to the store whenever is convenient for me to pick up the item again or receive a full refund. Keep in mind that I was ready to bus back but was reassured that I can come another day. I returned on December 7th with my receipt at approximately 12:15 pm and was told by customer service that nothing was written down and nothing can be done. I am appalled at the service I received and as a loyal customer to Wal-Mart, feel cheated and lied to.

I don't usually leave bad reviews but this one is needed to be shared. Bought some tires for my truck at an awesome price from Walmart but because they were Not factory spec 245/65 r17. They were 245/70 r17. They would Not install them and I had to go somewhere else to have them installed. Do you think maybe the website could have Warned me first before making the choice. ** NO, they're all about making a buck and could give two ** about their customers?

Business clothes by George at Walmart are my favorite selection, especially if they are cuffed. I find that cuffed pants are more appropriate & appealing in appearance. They are never out of fashion, in my humble opinion.

I ordered a $100 gift card off Walmart.com two weeks ago along with a few other products. Received all the products as described, but the gift card was lost at Fedex. I've called Walmart more than 5 times to be put on hold, disconnected and told I would receive a call back within a few hours as the .com gift card department were experiencing technical difficulties. Needless to say I never received the call back. I don't have a gift card and have to wait 30 days to dispute this with my bank. Their customer service is terrible at best. I now have to go out and replace this Christmas gift (who has lots of extra money around the holidays), but it won't be to Walmart. I will no longer shop or do business with Walmart!

Just a warning, I did a lot of shopping during Black Friday, and Wal-Mart is trying to compete with Amazon offering 2–day shipping. It is a scam, they bait you into it, but have zero intention of shipping anything to you in two days. Not one item I ordered under this farce has arrived in two day let alone arrived at all. I don’t have a problem with an item shipping in a week if known, but they pretend they can play with the big dogs, but should stay on thief porch. Be honest so my grandkids aren’t disappointed with not getting their gifts on time. Worse Grandma ever here now. I feel like a schmuck, because Wal-Mart Lied to get my money.

On Monday 11/30 I purchased a Braun Series 9 shaver on sale for Cyber Monday from Walmart over several competitors that had a similar price. My guaranteed delivery date was today, Wednesday 12/4. When the package didn't come I checked the website to find my order had been canceled. I did not receive an e-mail that they had canceled my order either.

The customer for Walmart.com Is one of the worst in the industry. It's evident that they don't care about their their customers. Even on a management level there is no concern nor will they take accountability for their mistakes. After 4 orders being cancelled all the SUPERVISOR had to say is "I dont know what to tell you mam!" This coming after seeing the wrong information being given to me by previous reps. Poor, poor, poor service from a member of the management team and they never even attempted to resolve my issue. I have 4 holds on my credit card for TV's that THEY cancelled because their stock was incorrect and the tv that was supposed to be delivered yesterday THEY changed the date of delivery.

My niece placed an order with Walmart online. She order the Nest hello doorbell for $158.00. Had the item sent to my house. When the box came and I open it it was not a Nest doorbell, but a 5 pound jug of honey.. She call Walmart and they did not believe her. I think someone in shipping at Walmart did a switch and is now going to give it to someone in his/her family. They have the worst customer service I've ever dealt with. Anybody want to buy a 5 pound jug of honey for $158 let me know.. The reason why it was shipped to me is my niece lives out of state, but her mother lives near me. The doorbell was supposed to be a Christmas present for her mother. What gets me is Walmart won't even investigate what happened. I guess their policy the customer is always wrong and Walmart is always right.

I ordered an iPhone for pick up today because my phone died and then got an email that they don't actuality have the phone in store! I work retail and I know that if you don't keep your systems updated and check what is actuality in store then the number shown on the website means nothing at all! As a manager we check those things daily hourly and as orders come in! So they offered to refund my card that will take several business days to get funds back. I explained that that is no help because I need to go buy a phone from someone else but can't because the funds won't be available for 5-7 business days. Ohh and they will not look at other stores for me. They can not send inventory to other stores.

Today I withdrew $200 cash and paid for an Officer's items Free and Clear today at Walmart! Truth nice deed it's the Holidays No?! So we did Our Thanksgiving shopping and lo-and-behold I forgot to get change. On top of the $200 we spent another 44 dollars. Again the change I simply asked for change from A Karina. She touted that she was the only manager on staff. I believe talking some nonsense about 8 years a manager and so I explained I really need change for a $20. I only have twenties but she said "We don't give change" but I got change last week. **. And so I returned my order and that's how you get change at Walmart by returning your Thanksgiving Turkey! Andu the male associate In believe Milton was so disrespectful. THANKS FOR YOU TERRIBLE SERVICE KARINA!! Store # **.

Website says you can now get free cash reloads on Wal-Mart MoneyCard using their app, however however no one at Wal-Mart stores know anything about this so after an hour and a half and showing them their own website and a sigh hanging in their store advertising free cash reloads using the app I Still had to pay the fee. Had 4 people working on this but they never heard of it.

I have 3 reference numbers for my ONN 10.1" tablet, Model ONA19TB007, which I found flaws with. I was given a wrong number for ONN, told that I would be contacted for each ticket number within 3 days by ONN. Then when ONN never made an attempt, Walmart supposedly escalated my issues, for all 3 tickets. Now I am waiting from a call on 11/18/19 for a project manager to call. It currently is 4 days, when promised 3, since my call. No call from any department from ONN or WalMart. Not even to update me. WalMart advised me on 11/18/19 that if a project manager could not get a reaction from ONN, they will escalate to the associate buyer. I should not have to hold WalMart's or ONN's hand to get better communication. My $99.00 bargain, is nothing of a bargain.

I placed an order for a gazebo in a timely manner to move to the back of my house with a booked crane. Walmart delivers a broken damaged product. I actually capture the delivery man on my surveillance camera putting some of the contents of the box into the damaged box, after retrieving them from back of the delivery vehicle. I phoned Julia on the 15th of November explaining that the product was damaged and broken. I explained that I timed the delivery of the product with the crane company coming. She tells me she will expedite things and get back to me. I explained I wanted them to replace the damaged product in a timely manner so my crane company can still move my gazebo to the back of my house. I receive an email from Walmart stating they would arrange for the pick up of the product; will forward a return slip - this never came.

October 31 i ordered an apple peeler from a marketplace seller who claimed to be from north america, Because it said free two day shipping, And i needed it fast. It never arrived by Nov 14th. So i went to walmart.com to find a refund button, Like i would on ebay. And there isn't one. And Walmarts only response is to tell me to contact the seller. Which there is also no button for this, Until you dig deep into your purchase history.

I returned a fan to the Titusville, PA Walmart (Store # 5360) on 09/26/2019. I stated that there was nothing wrong with the item and that I just did not find the noise it created pleasing. Walmart approved the refund in store and refunded $16.14 to my debit card. To my distaste I saw that Walmart Store #5360 charged my card for $16.14 four days later on 09/30/2019. The store recharged my card for the item AFTER inspecting and approving the return of said item. It's not about the money, it's about the integrity of Corporate America.

Falken Sincera SN250 A/S 185/55R15 82 V Tire. Fair warning, stay clear of these tires. They are sold at Walmart through a 3rd. party that sells used tires. After 2 weeks of going back and forth with Walmart about the status of the tires and when they are going to be delivered, they finally arrived at Walmart. WOW I was shocked when they finally arrived and I went to Walmart to have the tires installed (the tires were used on dirty). I wrote so many emails to Walmart to get a replacement on the tires because they were used. Walmart email responses were they were sorry for the inconvenience and they dropped the ball - yet nothing was done to replace the tires I got. Eventually all my emails fell on deaf ears. Do not buy these tires from Walmart.

I had a Walmart online account (non-Credit Card type) that I wanted closed after noticing some oddities. I called first, only to get a foreign customer service agent who couldn't seem to understand the situation. So I decided to try the Walmart Online Chat. I initiated the chat and advised them of my need to close my account. They asked for my email (no password), I Obliged. They proceeded to "deactivate" my account. I advised them I didn't want it deactivated, I wanted it closed. They claimed it was the same thing.

I bought an air mattress from the Ripley WV Walmart. I went to put it up Monday evening and the thing was so disgusting. It has mildew all over, a dirty band aid stuck to it. It's been cut with a knife. It's just awful and the sad part is I call and they tell me I have 7 days to exchange it.

Went to the Walmart in Flagstaff on Huntington. Approached a service member a young guy with dirty black hair looked like he was a homeless person. Wery rude and very unhelpful. Why do I even go in there any more. The people they hire are the worst. His name tag said Chris **.

I bought a laptop online in April of 2018. It has hardly been used. When I did start using it this summer it starting blue screening and shutting on and off. I purchased a two year warranty with Walmart at purchase. It has been sent back and forth three times since The end of August and is still not fixed. Now I am told they are waiting on parts. Asurion is handling the claim and says I wait until fixed. No time has been given for return. I told them would not purchase another computer from Walmart and not purchase their protection plan.

Walmart is no longer a respectable place to do business as it was when Sam was alive. I am only assuming that his kids are greedy and do not give a darn about respect. That is Called "GreenBack Greed!" I hit WM on my way home, about 12 miles away from home. A few small items, I pay and grab the plastic bag. The Mrs. made dinner and she needed sauce. I arrive after a long day and the sauce is nowhere to be found. I go to the store some 4 miles past the house and the manager of another culture tells me due to their inventory ways, I have to go back to the other store. After all the time where the original store did not answer the phone (maybe no employees speak English on Sunday's Grave Yard Shift. I call the store nearby and am put on hold. After 5 approximately, I take my cell with me of course and after arrival, stand in line, wait for manager, I am still on Hold.

I was hesitant to order online from Walmart, but I hate going to the store and not finding what I need. I ordered two bottles of Downy, 2 large bottles of Dawn dishwashing detergent, a large bottle of Mr. Clean, and 2 large bottles of Tide. Everything but the Tide came in a couple of days after ordering. Everything was well sealed and put in baggies. I received the Tide a few days later, and the caps were not sealed with tape as the other bottles had been, and product leaked out. The bottles were in a plastic bag, so it didn't make a mess in the box, but there was a lot of wasted product. I did an online chat and let them know what happened. Within less than 2 minutes, they had ordered two replacement bottles free of charge. No hassle. I will definitely be ordering again!

I have just experienced my umptheenth and most likely final Wal-Mart checkout SCREW UP! Almost every time I go to there there is some major screw up at the checkout and it takes me an extra 30 minutes to an hour to get out of there. Today I was buying six items when one of them wouldn't scan. The checkout girl came over and tried to put the information in and it wouldn't take. She then told me to go to the back and get one with a ticket. She said she would "watch" my stuff. A rather large bossy woman behind me with about 50 items started complaining loudly.

I went to Walmart on memorial in Tulsa yesterday store #576. The cashier name tag said Deanna was fantastic. She smiled at me and talked even made me laugh. I will look for her the next time I come in. Which won't be long. I have had less than fantastic cashiers before but she was great.

Purchased an MLM couch and it is soooo bad, a total disaster, it hurts (the strings are killing us) we can not sit or lay down on it, your body is tortured with the strings and Walmart does not want to help us, they said they only offer 30 days guaranty and we have to deal with their cheap manufacturers who made that couch (keep in mind the string started to hurt only a couple of months after purchase)....I would not purchase anything again from Walmart, do NOT purchase couches from them, they are super bad quality and they do not refund you your money....NOT TO BE TRUSTED!!! BEWARE!!!!

People don't usually consider Walmart a Store to get maybe building supplies like you would at Home Depot or Lowe's, but Walmart does provide cheaper options for the small items you would need for a project. The prices are way cheaper and you can save a good bit of money.

On October 28, 2019 I made a purchase online at Walmart.com for Parent's Choice pull ups boys size 4t 5t order number **. During the check out process I was asked if I would like to pick order up at my local store because the order was available at the store. I selected yes and made my purchase, a minute later I got an email stating, "Thank you for your order, order will be ready to pick up 10/28/19. We will notify you when you can pick it up." Ok a few minutes later I get another email that states, "We are sorry the item is no longer in stock but will be ready for pick up 10/29/19." Well I needed the pull ups on 10/28 so I decided to cancel the order.

Needed a gift card. Can ONLY get online. Same day service as emailed. Done in past and went smooth. Now no matter what card used. Verified email, phone and called bank as no limit or block. ALL TRIES WAS CANCELED. Called customer service 2 times. Zero help. Can not place order as their computer flagged it. I Missed the sale now because was no help. Never again order online. TY Walmart for making my day so bad.

Walmart backs up all products even with the marketplace second party sellers on their website. They are involved till a solution is completed. Stock is always available or the sign up for stock alert is always an option. My experiences have always been positive and prices are good. They treat the employees special too.

I ordered a baby stroller on 10/16/2019. I was told the item would arrive for pick up on 10/22. On October 22 I was told not to come to the store just yet. On 10/26 I was told that Walmart was processing a refund. No explanation as to why they could not complete the order. Ten days in which I spent waiting for the stroller which I needed because I have physical limitations and can't carry my grandson. I would have liked an explanation for why they could not complete the order. I have completed two surveys from the company since 10/26. I am not sure why they asked me to complete the survey, but I am sure it is not to identify dissatisfied customers.

I purchased a Brother sewing machine at Walmart. I purchased the 2-year warranty for $6. Had a problem with the machine. Call customer service as it says on the pamphlet to report a problem. Big woman kept asking for an order number. It was not ordered. It was purchased at the store. I finally able to give her the receipt date and time. She said she could not find it in her computer and that basically I wasted the six bucks on the warranty. I wouldn't advise anyone to take an extended warranty from Walmart. It's nothing but a rip off.

My family shops at all Wal-Mart stores here, we like the varieties of products, the in-store services offered, and the large selection of merchandise they carry. Their prices, are usually lower, than most other stores.

There are always so many employees standing around not being productive by any means. I always have to wait in line because they never have enough lanes open. The people that work there are not trained in the areas they work in and they are very rude when you have questions about the electronics.

I'm done shopping online using Walmart.com. They almost never deliver items as promised and I ALWAYS have to head over to Amazon.com to get the job done right, such a shame. It's always the same ole thing, seems to be a pattern with these people, order placed, delivery date promised, shipping information received, no further updates received, no package, and refund issued. It's very frustrating and waste of time. I don't know what's going on with Walmart.com but they need to get it together, very bad for business.

I was on the Walmart app as I was looking for a micro sd card. I noticed a PNY 128 gb was priced at 5.00 I figured it was a mistake but clucked it and the price changed to 20.98. I decided to do an online chat to ask about it. I took a screen shot to show them what I was seeing. The Rep told me the price was correct. I could go inside the store and pay 5.00 or if I ordered it, it would be 20.98. I repeated back to him to be sure I read correctly and again took screen shots of our chat so I had proof of him telling me I could get it for 5 bucks. I ran to Walmart and of course even though it was listed in stock, it was not there. In fact I had to go through 3 employees and 2 managers before I was told that not only is it not in the store but they don't even carry the brand PNY.

Some of the best food products I have purchased is the store brand! The fresh food section is well stocked and looks good. Everything else is comparable to other large grocery stores. I do most of my shopping at my local Wal-Mart.

After placing an order that was to be sent next day, then was not, I called to cancel after the online cancellation was disabled. I then phoned, to cancel only 1 of 5 items, because of the urgency. My sister and brother are terminally ill, and I care for my 92 yr old mother. The rep. was totally having a communication problem, and laughingly asked "did you have breakfast today?" Patiently I tried to explain the nature of the call, out of frustration I cancelled the entire order. #** $179.13....only $15.97 was refunded.... Spoke to another resolution specialist, who now states that it will be taken care of on 11/6/19. Then I receive emails to rate the experience???? Really?? There should be a negative star rating.

My experience is that Walmart is a great family store for value and quality. The quality is good on clothing and shoes for the whole family. Also, most of the name brands for personal items used in typical households can be found at Walmart for a much lower price. And customer service is great.

I have had a Walmart credit card for over 2 years, during this time I have maintained a 100% payment on time status. I had to learn about the change from walmart to Capital One by a notification from my credit agency. My walmart card was zeroed out and added another card without my authorization which lowered my credit score. I called Capital one last night to speak with them about this transaction, and they had nothing but excuses. I paid it off over the phone and will never do business with them again.

Walmart has great prices and a ton of rollback prices. It also has a lot of variety to choose from and many locations. Their app and free ship to store can't be beat. My only complaint would be bringing back their price scanners so you can check prices before going to the register. Other than that is is one store that can't be beat.

There is limited choices, but the value of what they offer is good. I have recommended Walmart to my friends. They also have been satisfied. The fact that it is local is also a plus. Lowe's or Home Depot is 15 miles away where Walmart is 3 miles.

Every single Wal-Mart I visit has the same problems: Crowded, cluttered aisles and product not stocked. They cram so many products in the store that it makes it difficult to navigate the aisles. No matter the time of day there is always at least one thing on my grocery list that is not stocked on the shelves that should and normally is there. This store is very frustrating. I would not recommend it to anyone if you have other options to choose from.

I ordered two cell phones online, received both. One was defective, I called Walmart to get a replacement. They told me, there was no replacement available, they also said to just keep the telephone and they will refund the money back to my credit card. 3 months later when I called Walmart wondering where the credit was. They told me that the product had to be returned in order for the credit to be applied. Needless to say I was lied to, when I was told to keep the phone, and they probably hoped that would forget about the credit, And everything would be ok....DO not shop with these people online, my first and last experience with them has been nothing but deceitful. Their business practices have been deceitful with me, and I'm sure this has been going on with other people as well.

Onn tablets are a Walmart company. Walmart's customer service sign says they are happy to take returns for 90 days. The tablet stopped working within 60 days. Took it back and was then told that it only had a 15 day return policy, even if it stopped working--completely on it's own; nothing had happened to it--(as been dropped, spilled on, etc). Was told to contact Onn ourselves; with the information provided on the packaging in the box. There is NO information on or in the box on how to contact Onn whatsoever. We are now stuck with an over $100 purchase that doesn't work at all and no way to exchange or return it. Walmart is lying, both in their signs stating 90 day returns and by telling people they'll be able to contact Onn, on their own, when there is absolutely no information given to do so. This purchase was already a financial hardship, but we bought it for someone in more need!

I love Walmart, it is a one-stop store. And the employees are amazing. The store is always clean every time I go there to shop. I will recommend my family and friends to shop there. They have great price.

Ordered simple light bulbs via on-line. Walfart uses a sub-contractor, and of course two weeks pass and still no delivery. Of course customer service is useless, and of course sub contractor cannot be reached. I have decided on behalf of all consumers to write the true corporate clowns in their boardroom to tell them of how Walfart treats their customers, and ask my fellow consumer to take our business elsewhere. So, help me consumer to send a message to the good ole boys on the board, and help take away the stock rating increase. If not, these clowns will continue to gouge the American public of their hard earned money, pretty much for crap from China, which will probably disintegrate within weeks anyway. Good Bye Walmart forever!

I can buy most simple things for home improvement at Walmart. And do my other shopping as well. When it comes to needing other building supplies, I need to go to another store. The prices are very reasonable, but they could use a larger variety.

On Saturday October 19, I was at the Walmart store at 400 Eubank in Albuquerque at around noon. I came out of store and noticed that the vehicle that had been parked next to me, had backed into my car. I called my claims department with insurance, and was instructed to go back into store and get security, as they have access to the cameras in parking lot. The security guy was totally worthless! Told me that I had to call Police, as it was their camera and he couldn't pull the footage. He walked away. My claims lady was appalled at the total lack of help from this employee with this issue. Somebody pulled a hit and run on my car, and the security guy could have cared less. This store needs better customer service, as I am not some scumbag customer...I work for the Federal Government!

Ordered an infrared fireplace from Walmart. It was delivered well packaged but with a damaged cabinet - likely the manufacturers fault for not checking what they are packaging. I bought the Protection package from Walmart. It has been nothing but frustration trying to navigate their online service maze plus the busy 800 number. I learned my lesson, not to order online from Walmart and to skip the protection plan. Buy in store so to you can bring it back - skip the protection plan.

I really like shopping at Walmart. They usually have the best prices on everything and their customer service is getting better. I wish they had a bigger selection for their light bulbs though because I can't always find the ones I'm looking for. Other than that they have a pretty big selection for everything else.

I placed two orders from Walmart website and both has been problematic; the first one has been shipped partially and arrived after three weeks; the second order has been cancelled while they had the items in stock! Which is really ridiculous... Anyway, don't use their services; they're just to waste customer's time without even feeling any responsibility for their awful services...

Walmart is one of the worst companies I have ever shopped with. I have had so many bad experiences. First, I bought diabetic testing supplies from Walmart. I did not open them. After a doctor tested me a few days later, I tried to return them. Walmart would not let me return them because they are "blood products" even though they were clearly sealed. Second, I bought two quality watches from Walmart. There was no protection plan for the watches, only for electronics.

Weekly grocery shopping because they gather the items and deliver to truck. We are seniors++ and very limited. This is a big help. The associates are very kind and personable. The database is a little buggy, but I hope they are working to improve it.

I shop at Walmart because of the lower prices on food items, clothes and shoes. I also use their car care centers for tires and oil changes. If I am looking for an item not in stock I simply go to customer service and talk to a manager. Not only is it ordered, I get an email when it arrives.

Last week I stopped at Walmart on Blanco Road in San Antonio to buy bread crumbs. The 1st employee I asked had no idea what I was asking him (didn't speak any/much English). He was busy stocking 2 jars of peanut butter. The second employee I asked told me they don't have bread crumbs until around Thanksgiving. Xmas things were already on display, so I figured that since Thanksgiving was before Xmas and I might find bread crumbs. After walking down 3 or 4 aisles I found them. NO THANKS TO THE WAL-MART EMPLOYEES.

I only buy useful things. Due to limited stores in area. Their clothing holds up. As far as size they have mine. Not a big selection but better than most for 2x. Had a pair of jeans in their brand last almost 8 years. I get almost everything I need to live. Except my Turrner's ice tea because they didn't order right.

Walmart on Wheatsheaf Lane in Philadelphia consistently understaffs its store both for generalized customer service and for check out. Check out lines are exceptionally long. It has now opened a separate checkout for some of its toiletries and make up products. Customers are required to wait in that line for those products then go to the regular check out line. Additionally, Walmart security stops customers at the door, after they've waited in line to pay, to show their receipts. There is nothing quite as infuriating as having it intimated that you're a thief after giving a vendor your money.

Walmart has the best prices compared to competitors. However, the store looks "junky." Compared to CVS and Walgreens, the prices at Walmart are even better than sales prices at the other two stores. Target is a close competitor, and the store is clean and neat.

Everytime you place an order at Walmart.com; you realize that you’re back to old schools where there is no way of tracking your item. Tracking number as well as Sellers are fake. I had placed orders at Walmart.com at different intervals and trust me all the below items were either returned at the store due to non functioning or poor quality. Everytime the customer service has only 2 option either give you the refund or request for reorder (with same situation again and then get your refund finally),

While Walmart has good prices, their search engine is horrible and cannot seem to process more than 1 or 2 filters without messing up the search results. Furthermore, better prices can often be found on Amazon and the items are often coming from the same third party seller. Walmart is trying to compete with Amazon with their next day delivery, but I haven't been able to get my time right in terms of ordering early enough to get that option even if the items are marked 'next day delivery' eligible; also, Walmart's 2 day delivery isn't as good as Amazon's.

I was looking at items on Walmart.com. One had two reviews, one a four star and one a one star. Curious about the one star, I tried to click on it. There was no where to click on it. I tried to go to the next page, the funny thing is it said 1/0 of 2 reviews and wouldn't let me go to the next page. It was nowhere to be found. The only reason I knew there was another review was because it was listed on the bar. Walmart is hiding its bad reviews!

Their drive to compete with online ordering has led to skimpy inventory in the the retail Walmart store. In my recent trip there I had 3 items on my shopping list that were not in stock so I ordered from Amazon right in the Walmart store. Sure, I could have ordered from Walmart online but then I would have had to return to the store for pickup. I am not into going to a store twice to make a purchase. I feel their marketing model is flawed in this way.

This is one a few stores where you can get a handicapped scooter FULLY charged to do your shopping with. Some aisles are a bit tight but you can only wish this was a Super Store. Navigate them with care, most times a good selection is available. Sales associates are most willing to help you find what you need. Shelves at times are little bit messy but they do a volume business. Only wish this was a super store, so all food shopping could be done here.

I bought a 2 1/2 lb Chuck pot roast. After making this roast I couldn't wait to eat. I was so upset that after all the work I did. This piece of meat was so tough, no one could eat it. The meat was like, well it really couldn't have been meat. It was awful. So I called them and they told me without a receipt I couldn't get a refund. And also because I cooked it I couldn't get a refund. I used food stamps and that was another issue. It cost me over 12.00 and I didn't want them to get away with selling stuff like that to unsuspecting customers. People that are supposed to trust their meat suppliers. So I will go in tomorrow so they can look up my receipt to prove that I bought the product and get my money or some kind of refund. It's more of the principle.

Handicapped lady using power chair, shopping not always easy and sometimes very frustrating... My trip to Walmart a few weeks back was the most fun I've had shopping in a few months... Everyone I encountered was friendly, helpful and very knowledgeable. Unfortunately, having so much fun I probably spent more than I should have..lol.

Really wasn't what I wanted. When tried to return item it would cost me $90.00 and product was only 149.99. Wasn't worth the return. Just had to keep the product then. They should tell you about a third party when you purchase your product, next time I will pay a lot more attention. It wasn't even from Walmart. It was from market place in California and I live on the East Coast.

Although Walmart is cheaper on a lot of products, their service is non-existent. I try to buy there only when necessary. They also pay and treat their employees not the best. Go only if necessary and only option.

I was in a check out line (self check) with my daughter minding my own business like I usually do. Me and my daughter were discussing an issue about Walmart in particular not the Walmart store we were shopping in at the time but we didn't think someone was listening to our conversation. Lo and behold this woman never seen her before in my life started attacking me in a verbal manner on what me and my daughter were talking about. I asked her who she was. She wouldn't tell me. She had a bad attitude and started answering my questions that me and my daughter were talking about. I still was asking her how would she know and who is she, still didn't tell me who she was and jokingly like I said, "You're the manager of this store" and she said "NO" and then she said "well almost". I was so irritated by that point I just wanted to leave the store but it was my daughters groceries she got for her family and I was waiting for her to get done.

Called Walmart corporate office to share my experience in Virginia. My brother had sent 50$ for me to pick up. He provided me with the reference number. I provided all information they requested from me. His name, his phone number and where he sent it from as well as the reference number. Now as the clerk was gathering information she tells me I can’t get the money because there is no middle initial. Then she tells me she can do it this time. As I questioned her meaning she tells her supervisor and she immediately says no. I ask for a manager as I’m trying to explain how can I not receive the money when all other information was verified and Walmart failed to gather all information. I even got the store manager involved and not one person wanted to override.

The convenience of having just about everything at one location is great, especially since I live in WV. There's not much inconvenience in WV. I bought items from groceries to meds to clothing to hardware supplies. My husband & I purchased items from each department. The store associates are always friendly & willing to answer your questions. Their returns are easy. They take back everything even without a receipt. It makes it easy on us to get most of what we need in one stop. Online shopping is also good.

Received damaged furniture. The set was picked up by the carrier that Walmart provided. Never received a replacement or my money back. Because Walmart claimed that they never received the damaged furniture set back and I don’t have any proof that it was picked up. I’m can believe that Walmart can treat their customers like this!!!

Purchased potting soil which had two different prices in two different places. Pointed it out to the clerk and she graciously gave me the lower price and fixed the pricing error. Had questions concerning locations of products on two different occasions. Both clerks were willing to indicate the exact location of the products.

Service was fantastic. Walmart prices are getting a little high for limited income seniors. The computer app does not search for the specified item we ask for. You are required to search through multiple items.

This store is best for Ease of shopping finding all that was needed. Prices fair or comparable. Self-checkout great. Only down size busy and had to wait. No need for assistance but clerks were available if needed.

Mid-day at local Walmart, everything in store had been moved to different aisles, took 3 times as long to find a product, no one willing to help direct me to what I was looking for, then it was either discontinued (though available in another Walmart 20 miles away), or just not on the shelf. Getting to checkouts, 2 of the newly renovated checkout lanes were open out of 6. The rest had all been converted to self-check. Sitting and waiting for over 30 minutes to get checked out, I saw people grumbling, complaining to the customer service manager pacing back and forth on the other side of the checkout lanes, without calling anyone else to come check out the customers. Of said customers waiting in line, 80% were elderly, on electric scooters, 1 in a wheel chair, the others left standing. They were tired! Even the 20% of younger (less than 50) were complaining, not a thing was done.

The public needs to be aware that the reviews are not accurate at Wal-Mart.com. Not only are they not accurate but the roll-back prices are not accurate. I purchased a Closetmaid product and the price was $16.38 and purchased it. I came back the next day and clicked on the same item in my cart that I purchased and the NEW price is now $21.59. And it also states that this is a rollback price. This is NOT a rollback price but a price increase of about $5. This is misleading to the consumer to think they are receiving a rollback price when clearly it isn't. It's deceptive. I also submitted a review about the quality of the item I purchased and the review was not posted, yet it followed the guidelines. Interestingly, the product has a 5 star ratings.

Walmart continues to work to provide Great value for people like me (Senior citizen, and Low income) as measured by average to high-quality products and the lowest price available nearby. Regardless of the opposition, Walmart is worth shopping at. Most things I buy at Walmart are as good as or better than I can get at the higher-priced store across the street from them or anywhere else in town. I think most hate Walmart because they are assuring competition among the retailers, and that actually helps us who are in the lower-income brackets. One day they will be thankful for a company like Walmart that does eat up most of your income on life's necessities. IF they are successful in destroying Walmart, they will regret having to pay the higher prices, elsewhere for lower quality products. Walmart is one of my first stops, to search for all my needs.

Walmart Delivers Groceries... I recently purchased four very heavy items from Walmart that I could not carry myself. (Laundry detergent, 20 LBS. of Dog food, 24 rolls of Toilet Tissue, and a case of canned dog food.) I ordered it on Monday and it arrived today Wednesday, two days later). Shipping was free. As a senior, this was a super help.

I have been a customer of Walmart’s in store and online for many years and lots of money later. I bought 2 iPhones on the 7th of October. Delivery by the 8th 8pm. I received 1. I have spent all day yesterday and today on the phone trying to find a phone that is now linked to my AT&T account as contract. I have gotten the runaround from every department. They will not put a cancellation through (computer won’t let them). Now I have to wait for another department to call me back in the next 24-48 hours because they might be able to help me. I have their delivery service leadership stating they have not received the phone to ship as of 1:30 today and still will not cancel. I just wanted a damn upgrade. I will never step foot or order from this store again.

Walmart is really almost totally self-service. Employees are poorly informed, sometimes even in their own department, and that's if you can find them! Goods are frequently slipshod and worth what one pays for them, or less. Additionally, their products are not looked at from a design standpoint, and as large as the stores are, there is frequently only one to choose from in the slower-selling goods. I haven't had the "pleasure" of getting a warranty item fixed, yet, and given the performance on purchase-seeking, I think twice about buying a major item there.

I checked online for a modem/router. I looked on several sites and decided to buy on walmart.com. The day after placing the order I discovered the local Walmart had the one I wanted. I went to the store and did find the one I was wanting. The online price was about $30 more than the price in-store. I purchased the Netgear modem/router combo at Walmart and cancelled my order online. I'm happy to have found it less in-store than on their website.

I shop at Walmart often. And their prices are always great. Their customer service has really failed lately. You have to check and bag all your own groceries at our Walmart... My husband and I are both in our late 70's and this is kind of hard for us to do. This is not senior friendly or disabled friendly at all. I have emailed them twice about the problem but they don't listen to the public... As far as I am concerned and a lot of other people, their customer service has really taken a big drop... Their customer service used to be excellent... We have to shop at the Walmart in Bullhead City Arizona because we live in Laughlin Nevada and we have no big grocery stores here. We are on the borderline and it just takes a few minutes to drive over there.

Employees doing shopping for online customers block the aisles too much. In addition, many products are not available. Why don't you stock items at night? In addition, there are lots of self service check outs but very few cashiers for real check-outs.

Today at store 3110 in Chicago, IL at 76th and Ashland I was accused of theft even after the transaction showed approved and security was notified I was ok. I was bombarded in the parking lot and accused of theft. I showed security my transaction history for my card. The self serve was broke and didn't print my receipt. A cashier assisted me the whole time and I didn't want to go back in with being accused of theft and I wasn't paying twice. I offered up my personal info if I needed to be contacted. A security officer took a picture of my plates on my car. I thought better about it and am now sitting here waiting on the police so I won't be falsely accused of theft. Now, I am delayed on cooking dinner for my family.

Today's Rant. I urge others to complain to Walmart Corporate at 800 Walmart. Today I stopped off at the Centerville Utah Walmart. They were selling a printer for 19.00 but were out of them. I called the Layton Utah Walmart and asked if they had the same printer. They did and I told them I would be coming to get it. Never in a million years would I have imagined that there would be a price difference. Layton Utah Walmart wanted 34.99 for the same item. I asked for a manager and the woman, using this term loosely, informed me that Walmart doesn't price match. I told her it's a ** Walmart. She said they don't price match. Well I promptly left all the ** I had piled up in the self checkout and walked out.

Number one. I was stopped while riding a Walmart disabled car all because I had my small dog fifi in the basket. Managers do not assume because I have my dog that it is just a pet because it is not. I had the card with me to prove that my dog is a service dog. Just because she doesn't have the tag on the collar doesn't mean she is not a service dog. I had to get out of my cart with pain on my foot to find you and show you the card that says she's a service dog.

I recently went into a Walmart Express, to pick up a few things, but instantly realized it was not a lot of choices due to its size. I don’t often shop at Walmart, but have always liked their produce, which was pretty good this time too. What lacked terribly was the selection of meat products. But what bothered me more, was the temps of the meat case, it did not seem as cold as the cases that held the liquid such as juices. I expected the meat case to be as cold as the juice and cheese cases. This was a huge turn off. Then I started looking around, and realized the store was not that clean.

My experience over the years with customer service has always been frustrating. Finding someone to help with a product your searching for has always been a negative experience. It's not their department but they'll page someone which they never do. Checking out at Walmart is a nightmare and those negative experience have happened at more than one Walmart store.

Most products cost less. Comparison indicates better deals at some other local stores. Distance to other deals usually helps with decisions. The clothes and shoes vary in size availablity even at stores in the same city.

I've been trying to purchase $1500 in gift cards for 3 days now. I have a Discover credit card with a hatchback match program ending today. That's 10% cashback for my purchase at Walmart.com. I have been asked 4 times now to wait 30-45 minutes with a guarantee that they will have the security department authorize my purchase. Every single time their security system automatically rejected my order. Because of this issue Discover gave me an extra day, but it is nearly midnight and I on hold. They say they're going to be taking care of me but they have already failed several times today to uphold their promises. Too big to fail kinda company. They could care less about actually resolving their errors. I can kiss my $150 goodbye. So many frustrating experiences with Walmart. I'm now at the point of boycotting, not because it will make a difference but because my frequency of conflict in the store or online is obscene and not worth my peace anymore.

Walmart shopping centers, Third time in two weeks products on the shelf show one price and when you get to register the price is higher than what was shown on the shelf. This is Jackson, Michigan store ID number is 7N78RZ1SW5V5. It's like bait and switch.

Walmart has not resolved this issue as they have stated. Today's message stated [incorrectly] that SquareTrade "has removed Simply Gold from their internal documents and reference materials".

My sweet daughter ordered 14 large bags of dark chocolate-mint M&Ms for me for my birthday because they are my favorite and are becoming increasingly hard to find. They were shipped in a box that was obviously about 20 times too big, and with no method of packing or cooling. When they arrived, they were completely broken and melted--duh! Did they think they would come through unscathed when they were just thrown in a box? Terrible shipping. Do NOT order anything perishable from them. They just don't seem to care how it gets to you.

Bought a "Mainstays" retro tabletop fan that quit working 2 months after the purchase. Called the number in the packing container that stated to not return the product to the store, explained the situation to the rep regarding the fan not working and smelling like burning electrical wires. I also had my receipt just past the 90 day Wal-mart return policy.

Kevan ** Worst pharmacist I have ever encountered. I went to Walmart to have a prescription refilled. When I went to pick it up the pharmacist told me he could not fill it because the one other medication I take is filled at another pharmacy. I explained I have no insurance and pay out of pocket. That GoodRx was less at Walmart. He said, "We don't use GoodRx." My wife went up to speak with him. He told her the script was filled at another pharmacy the previous month which it was not. It was filled by the same pharmacist the previous month using GoodRx. She explained there are no state regulations saying you must have all your scripts filled at the same pharmacy. I am only on two medications and it was a financial issue for us. My wife has had problems with this exact same pharmacist in the past. She has insurance and refuses to use Walmart anymore. I have written to the pharmacy board to complain about this pharmacist.

I went to Walmart and it will probably be my last time. Shopping at the Shelton, CT was horrible. There was no one in any of the departments just in case you might have a question. You had to use the self service check outs and there was only 4 open. The line to check out was down the middle of the store. You had to bring and pack your own bags and now in Connecticut you have to pay taxes on almost everything. I'm done.

About 2 weeks ago I went to Walmart in Chino Hills. It was a horrible experience for me in this store! The staff were probably trained to be heartless people! I accidentally hit my head to the rack and fell. I had bruise and head swollen. It's face and ear contusion. The rack was grey color and similar color like the floor. The racks were close to each other and very unnoticeable, I made a claim already when I was in the store. The staff were not helpful. I got hurt and yet said to me that the bruise looks like old one, It was so intimidating and I was totally shocked! I was a bit dizzy and asked if they can call 911 or ambulance for me but they refused! Being a successful hyperstore like Walmart yet being so not caring of the customer I was very socked and upset! So I called my family and they came and called 911 for me, the fireman came and asked if I need an ambulance but I was able to walk therefore I chose to go with my brother to my Kaiser Emergency.

2019 Our local Wal-Mart recently changed their return policy and no longer allows returns without a receipt. This didn't bother me because I always use the same credit card and they promised to look up a purchase and process refunds with credit card verification. I now have had three incidents where I am absolutely sure I bought a product there and used my credit card, yet they say they cannot find the purchase. This is surely a scam. My husband says I need to start testing the system by saying I can't find my receipt...then when they can't find the purchase on my credit card...producing the receipt and busting them. This is going to take a lot of their time, but I feel it's dirty business on their part.

I ordered a air conditioner unit online when I found out the apartments my company rented did not have air conditioning. I ordered on a Sunday. Arrival was estimated as Tuesday. Makes sense they talk about 2 day delivery. Except it wasn't 2 day delivery. They did not specify it would be a week from Tuesday. So in the meantime my roommate purchased 2 units. So when the unit arrived I returned it to the local Walmart. A week later I'm not seeing the $144 credit to my account. Now I'm being told because I made an online purchase with my debit card it will take 4 to 6 weeks to see the refund to my account!!?? Not happy!!

I bought sausage on 9/7 /2019 and the expiration / best use by date was 7/14/2019. The sausage was spoiled and dried out. Unfortunately I was so angry I took a picture of the expiration date and threw the sausage in the trash. I was travelling for work and and could not take the product back to the store. Why would Walmart still have food this old in the cooler.

This all started Thursday when I attempted to buy some Uncle Ben's Rice. I went to your website and selected the item, I wanted to pick it up but the website would not permit me to order it. So I went into the store to see customer service. After waiting in line for 15 minutes, the supervisor told me that they could not place the order for me but it would have to be done on-line. I explained the nature of the problem I was encountering and handed him my cellphone. He was unable to place the order either. He said that the only way the order could be place was to speak to someone at Walmart.com. He gave me the telephone number and I waited through 4 separate menus before reaching someone in customer service.

I went online to the Walmart app and it showed they had a particular tv in stock at only 1 store in my area. I kept on checking throughout the night to make sure it was still in stock so I could go pick them up after work in the morning. This store showed they had limited stock and after clicking on the item it showed they had 3 in stock. I went into the store and asked an associate since it showed they had them in stock. He asked me to wait while he looked in the back and after about 15 minutes let me know he couldn't find any back there. I asked why if it showed they had 3 in stock and he told me they might have hidden them and that's why he couldn't find them.