Target Stores Reviews

My closest Target store is a 90 minute drive away. So, I've started ordering from their Target.com and Target on Google Express. I have to say that it's been completely hit or miss. I received a couple orders where everything was okay and arrived on time. I also received one order where the shipping box looked like they had used it as a trash can before putting my order in it (bad stains and dark material spilled inside the box that wasn't from anything in my order). Another order had a food item that had expired 4 months previously in it (that was Target on Google Express and Google Express refunded the item and told me to toss it).

I went to the Kings Highway, NY store to return two Our Generation dolls today because I received two dolls with crossed eyes (quite a lot of their dolls not of the ** face molds have crossed eyes). The woman at the counter responded to my comment about the crossed eyes by saying impatiently that there were nothing wrong with the eyes because they were supposed to open and close. When I repeat my comment about the crossed eyes, she stared at the two dolls for a while and said, “Nope, there is nothing wrong with the eyes.” First of all, how could she see the cross eyes if the dolls were lay down instead of standing up? Second of all, why would a cashier try to contest the reason a customer give for returning a product? With this kind of customer service, I don’t see why Target is trying to open more stores.

I had such a good experience at Target today that I have to share! Yesterday some of my important items were left at the cashier station and I had to drive back into town today to retrieve them. Originally I thought it was just the organic milk I bought for Ariana but realized later, the cheap bottle of wine I bought for cooking soup from scratch today was also left there. So, first thing this morning I drove the 30 minute drive to get my organic milk and my white wine. I had called ahead of time to explain my situation. When I arrived to Target the manager said to ask for him. I asked for ** and he gave me a THIRTY dollar gift cart separately for my troubles. Gave me the milk and wine that had been left there for free (since I had already purchased them). A handwritten apology note. AND bought my girls a cake pop and me a coffee from Starbucks on HIS dime.

Target in Memphis Tennessee on Colonial, this store has just been renovated and looks very nice. It’s sad to go in the ladies bathroom and the floor has dirty streaks where it’s been mopped with a dirty mop and smells like urine. Please clean the mop before using it. 04-24-19@10:00 am THANKS P.S.

I was recently in a Target in PA and went to use the restroom. The floor was covered in paper towels, toilet paper, and water from the sinks. It looked like it hadn't been cleaned in a very long time. The stalls did not look much better and I didn't feel comfortable even using the facilities. The store was cleaner however.

I went into my local Target to exchange a video game system I had purchased in-store some months prior. At the time the sale associate I purchased my system from up-sold me on their story insurance to cover my system for an extended year. This was okay as I normally do purchase extended warranties in-store because of the easy exchange if need be. At the time the sales associate sold me on the fact that I would be able to exchange my item directly in store if I had any issues - Great! Unfortunately for me the associate sold me on a lie.

Target.com, shiftless corp. My review is based solely on my experience with their online store (Target.com). I don't have any issues with my local store, as they are professional and personable. I recently made a purchase that was cancelled by Target, due to a shipping error, the reason of which was never fully disclosed nor did I receive an email to confirm this.

Target has the latest styles and trends in women's clothing. There is a wide selection to choose from and the pricing is right up my alley!! I can find everything from workout attire to business/professional, and everything in between.

I stopped shopping Target for a couple of years for no particular or specific reason. I went into the store around Christmas of 2018 and couldn't find the brands that brought me to Target in the first place. Mossimo and Merona. I was looking everywhere. I couldn't believe they stopped these clothing lines. Here's my issue. I am very big on how clothing 'feels' when I touch it. Hand-feel I guess is what they call it, maybe? Everything felt so cheap. The materials snagged on my skin. Just really unappealing. The way these clothes look, from a distance, not too awfully bad.

Was ordering online for store pick up charge my CC and everything and then go send me an email stating the item was unavailable. Offered me free 2 day shipping and I've yet to receive my order and that was 4 days ago!!!

This is the WORST Target (Woodridge, IL) I have ever been to, and Target corporate has the WORST customer service I have ever encountered. This issue came to light when I purchased a $450 iPad which began to crack after barely any use. I literally had the iPad for a few weeks and always kept it charged next to my bed and it was never damaged, dropped, or even traveled anywhere with me.

I enjoy shopping at Target. Especially if you get their good deals buy 3 and get a $10 gift card. Store is laid out well and kept clean. Easy to find items needed and if out of stock someone will always help.

I love shopping at Target, their customer service is excellent, if I have any questions they are always answered. Have been shopping there for many years since 1995. The quality of their products is excellent also the prices. I have shop at Target in different cities, when I was living in Redondo Beach I went to the store in Manhattan Beach, Torrance, CA, now that I live in Northridge, CA I go the the one here.

Their prices are higher than Walmart. Nothing is in the correct store spot so when you look at the tag below to see how much it is, you are fooled by the wrong tag. When asking the store associate, he said things are not where they should be in the store - nothing new! He showed me where the item belonged on the shelf and the true price of that item. I told him it is BAD customer service. He agreed but said this is nothing new and telling a manager does not work. It is such throughout the store. He was nice but, I have encountered many employees who were nasty and unhelpful and did not look in the back to see if they had items I needed in. They lied and said no - while pretending to check. I found this out by someone who saw them. Will NOT shop here again!!!

I had an issue with my online order. I called target.com where they informed me that due to their error I would get my entire order for free. They still charged me for my items. That was extremely disappointing. I will never shop at Target again.

I was trying to return a coffee machine, 179.99 was price my daughter had given to me. She was unable to find receipt, was only hooked up and tried, washed, put back in original box perfectly, told them I did not like the machine. Asked if I could get in-store credit, manager said NO!!! Was rude. She said I had to get other appliances. All I could do was pick out more stuff I did not want. So what can I do with this stuff, why would they not let me spend in store credit??? The way I wanted to, I WILL BE POSTING AND TELLING EVERYONE NOT TO BUY TARGET APPLIANCES!!!

I ordered phones online for pick up in the store. When I finally went to pick them up I was told I already got them although the box with my order number and name on it was in the stock room. Clerk refused to budge from her position. The manager finally acknowledged there was an issue on their side. I will never shop at this store again.

Random online order made without my consent at 1:30am. Contacted them and they refuse to refund my money stating I have to wait until it is delivered to the store. Asked for supervisor and was refused by Penny at the corporate office. When I stated I would be contacting Better Business Bureau she suddenly changed her story and said one would call me back within 48 hours. Bank had to flag all Target purchases for fraud. Thank god I got the notification on my bank.

I ordered a microwave oven in white to match the rest of my appliances. I waited a week for this item. Got home and this item was on porch showing a black microwave. In the box it was the wrong color and wrong microwave. Called customer service and they told me they would send UPS to pick it up next business day. Today is Friday then when they receive it they will ship the right one. So I asked them it's at least going to be another week? No big deal to them. Not even an apology... Worst customer service ever. Walmart is way better. I should have known to try someone else... So I paid $106 for the wrong item.

Target returns with a gift receipt is screwing people over. If you purchased an item with Target credit card let's say for $100 you get the 5% discount so that comes out to $95. If I gave that as a gift and the person returned the item using the gift receipt which is on the bottom of the original receipt Target refunds a less amount than $95 to a gift card. So why is that? Do they just keep the percentage missing? Where does it go?

I spent hours on several sites picking the right TV. I found the one I wanted on Target.com. I ordered the TV for next day pickup at my location. My order was confirmed and my debit was charged. I took the day off work to pick up, got an email this morning saying item cannot be picked up. Target offered free shipping so I went that way instead. "Cannot ship to this address." I contacted support and it turns out this item I purchased was no longer available in stores or for shipping. So now what? I asked for a similar TV at the price I paid ($250). "Similar TVs are $300 and up, You'll have to drive to another Target to get this TV." The nearest Target is over an hour and a half away. My store was 30 minutes alone. "Sorry." So Target screwed up, didn't offer a solution besides me driving an extra hour of my time and fuel and paying more for a different TV...

I was in the Clackamas, Or. store on Saturday 2/23/19, and it was very unkempt. Overflowing garbage containers, empty napkin dispensers, food messes all over the seating area. There was even a basket of frozen food items left on a table and it was there for a good 45 minutes. The area just looked like it hadn't been serviced for a long time! Not a good experience, not impressive at all.

Order placed in Nov. 2018. Notified multiple times of delay/backorder, then order cancelled by Target in Feb. 2019. My husband did not get his Xmas gift. I am very unhappy. Call Target customer service. Passed from one person to another. I am less happy. Finally a supervisor agreed to let me purchase an equivalent quality product for the original price of item on backorder. I am less unhappy.

Online store sent me damaged furniture. Took over a month to get it sorted out with various departments handing me off in a maze of incompetent support people. Delivery company called me and told me they would leave the sofa on the sidewalk, and after I had to return it they told me to leave it outside. In downtown Atlanta? Yea right! Finally a drunk delivery driver arrived to pick up the damaged sofa.

Clean, well-maintained stock areas and aisles; knowledgeable, helpful employees. Enough choice without being overwhelmed. The CVS pharmacy in the store I shop at is a jewel.

Comparing Target to Walmart is a different animal to me. Target has much better associates and I find their prices equal to Walmart. Being in the retail sector for over 30 years, I also find Target a much cleaner store and less cluttered than Walmart.

I am loyal to Target because they are headquartered in my home state of Minnesota and I know a handful of employees at corporate. For whatever reason Target just has a different, more inviting feel than Walmart, even though I realize almost all of the same items are available and usually at the same price. At Target I feel like it is more of a relaxing shopping experience. I don't want to get into the stereotypical clientele of these stores, but it does seem to me like the average Target shopper is younger, has a higher level of education and probably a greater disposable income. I just prefer it.

I love Target! You can find just about anything you need or want. The fact that they have a Starbucks in almost every store is also great! Their prices, especially for seasonal items is always lower than any one else.

Great value for the money. Always feel like the quality is just a little better than Walmart. Certainly the lines are definitely better & that makes any slight trade-off re:selection worth it. And always very clean with courteous, knowledgeable staff.

I LOVE Target!! I do 95% of my shopping (groceries, makeup, etc.) at their stores! They have everything you need and are always kept so Clean and their employees are helpful and courteous! Great Stores!!

I always enjoy Target and the great service that they have. If you cannot find something, any associate will take the time to locate it even if they do not know themselves where it is and take you the location.

I will not shop at Target. When a store decides that grown men can use the restroom that is designated for women, they don't need or want my business. This chain is attempting to be politically correct, when what they are doing is alienating a large percentage of their customers. Men and boys should use the men's room, and women and girls should use the women's room.

Their customer return and pickup are sometimes in the same line causing delays. They sometimes need to be better organized. The prices are a bit higher than other retail stores also. Besides that the store seems to fit the bill.

Target is one of my favorite places to shop. Usually clean, orderly and well stocked. Customer service is friendly and helpful! Only dislike is the checkout process. Not enough cashiers and occasional long lines.

I have stopped buying clothes at Target. Styles look pretty good. Prices are low as well. But I would rather pay more for items that have a better quality. Clothes, turn to rags after wash, fabrics lose shape and color.

On Nov. 23rd I order a couch through Target.com. Everything proceeded normally for a purchase, I got a notification when it shipped and I got a notification from the local shipping company scheduling delivery. Since it was December in upstate NY I took off work the day of delivery to be at home since they were just going to leave it in the driveway in the snow. No delivery. I waited until the 10 hour delivery window had passed and called the delivery company and they never received the couch from Target.

Target's "2-day shipping" is a complete joke. You'll really receive your items in about 5+ business days. If what you need is time sensitive, get it somewhere else! A recent order of mine took almost two weeks for it to arrive. I don't understand why Target is ALWAYS behind? No wonder so many rather deal with Amazon!

I like to shop at Target for a multitude of things. It is a one stop shop. The Quality of the clothes for my grandchildren and bedding is wonderful. When I shop for food the quality of produce and meat has been great. If you want to order online and pick up in store, that is available also. The staff has always been friendly and helpful.

Target's new layout makes more sense. They have also made their prices for items more in line with the competitor and offer more specials than they use to. The store is always clean and spacious. The staff is always available for assistance which is the most important thing since the remodel.

A few of the stuff in the furniture section were overpriced and some racks like chairs didn't have price tags. The baskets with wheels were missing for buying few items. Other than that, self check out and the layout of store is well designed.

In Aventura Florida most employees on the floor are unable to help the customer because they are unable to speak English. I do not speak not so I understand Spanish. Employees at the very least should be bilingual.

Target has remodeled their stores to produce a shopping experience similar to a department store, only with much more choice. The stores are clean, easy to maneuver a shopping cart in and most always uncluttered. Employees are pleasant and eager to help with questions and finding an item. Always my choice over Walmart except for specialty meat items in the market area. Walmart has a larger selection.

Ordering online or going to the brick and mortar I always get exactly what I am looking for. Assistance to my questions when in the store are resolved immediately. They care and that shows me I am important to their business as a consumer.

Target is a great retail store that offers its customers one stop shopping. Not only can you purchase clothes and home goods, but it also provides its customers with a state of the art grocery store as well. My only suggestion would be that it should allow for a better cafeteria for its customers.

Target has nearly everything, from fresh fruits and vegetables to clothing, shoes, and toys. I have my prescriptions filled there. Even their cheese selection is remarkably good. When I need a variety of items, Target is my go to store.

My biggest issue with shopping at Target is that the inventory seems to be placed at random on the shelves, nowhere near the SKU/price. I wonder if this is because of limited literacy among the associates. It's tedious to have to find a price check for everything. Also, women's clothing, the sleeves are always inches too long.

Generally, Target is a very pleasant experience. The stores are clean, well stocked, and provide excellent customer service. Whenever I shop online for store pick up, the purchase is ready and exactly what I ordered.

Target is my go-to for everything that I don’t want large quantities of. They are a great place for just about everything that I need for home and groceries, except meat, fruits and vegetables. Their prices are reasonable and if I shop before people get off work I avoid crowds.

If I could give them a below 0 review I would. I ordered some things online and and paid with PayPal. I cancelled the order because of the issues with shipping and not only did they not refund me but charged me 3x for one item. I've called them 5x now to get the refund and they keep telling me I'll get within 24 hours and still haven't seen anything. They are Target alright... They target your money and take it! IDIOTS!!!

Fast checkstands, Pharmacy in store, Friendly staff, good sales, but clothing a little high. Five dollars back on every ten RXs, and very fast service in the pharmacy. A department for everything, cheap diapers and good quality.

The store is ok. Their prices are higher on each item I buy at Walmart or Meijer's. I only go to Target when I can't find something at the other stores. They might or might not have it, but if they do, I can count on paying more. I never feel comfortable when I'm in the store. Clerks are brusk and dismissive, customers are not the best behaved.

I don’t shop Target much anymore due to their bathroom policy or changing room policies on allowing men to have exposure to female children. Have visited Target only once in last couple of years. Miss shopping there.

Always clean and organized to find what you need if not someone is always happy to assist finding what you are looking for. I love the quality of their merchandise and clothes and the selections, I love how so many Targets have added grocery items to their store, pretty soon it will be a one stop shop.

I stopped shopping there because their prices have gone up so high so much so that I and most other people I know don't consider this store a store for value and worth going to anymore. Also there isn't enough help there to find things. I must state that there are a few things that have competitive pricing but Target, advertises that they are a true value store and they are not.

I love their end cap deals and the ease of finding items I'm looking for. I do not like their gift card deals where you buy so many and get $5 gift card because they are often confusing and not clearly marked in the aisles. I have often got to checkout only to find the sign was under the wrong product. Other than that I am pleased with my Target store. I can expect fast checkout and they are willing to open more registers if there is a bottleneck of any kind. This is so much appreciated when I run in to pick up a few things and don't have a lot of time to waste.

My local Target has a grocery section, but they don't carry things that I want. I like Dove candy, but they don't have the type I like. I like Foster Farms buffalo chicken, but they don't carry it, etc., etc. I still like the store though. They have lots of other things. Large selection of cosmetics.

I like Target - a store I chose over its nearest competitor. The customers are more civilized and don't block an entire aisle making selection. Have better products at reasonable price, employees are most part friendly and knowledgeable, if not they find help to give the correct answer. Stores are clean, wide aisle and offer good selections.

Love shopping at Target. They always have a wonderful selection no matter what the department. I always come away with new ideas for my home. As for groceries they are always fresh and well presented. Ladies apparel will always have something new and different no matter your size. Love their lingerie and athletic wear...always the best. The toy selection is awesome along with the books section. Excellent selection for my Grandchildren. It's always clean. The employees are always friendly too. I love Target.

Target used to be one of my favorite stores, reasonable prices, some quality clothing, had variety of products. Today I can’t say the same. Many products they don’t have any longer, they only sell their brand; the clothing became such a bad quality and prices are so high. I don’t go there any more than every 6 month, which I used to go every week.

Purchase and shopping was uneventful. I placed a partial order for pick up and the girl did forget something initially so it is important to pay attention. I did not see the parking lot pick up option on the website which is what I was looking for.

Target is usually a decent shopping experience. Getting someone to help you find something can be a bit difficult in some areas but possible if you persevere. The products are useful and prices for items on sale are about average.

I find Target to be a well-kept store, with good products plus a friendly and helpful staff in my experience. I am not sure what else to add... except good prices too. I am sorry if this is not enough but it illustrate the saying that "HAPPY PEOPLE" have no story to tell.

Every time I go to Target, I don't have to look very far to find someone to assist me. They are friendly. They know the product I show interest in. The displays are very well stocked. I enjoy my shopping trip.

I ordered 3 garage cabinets that needed to be put together. Two were fine, but the third did not have the hardware bag with the necessary screws etc. I contacted Target to see if they could ask the manufacturer to send the hardware to me, but they wanted me to return the cabinet to a Target store and order a new one. The cabinet weighs about 60 pounds and I can't easily return it. They refused to contact the manufacturer. I contacted the manufacturer myself and they happily sent out the hardware. I feel that if Target sells merchandise, they should do whatever they can to make sure that the items are useable. I will not be ordering anything from Target in the future. There are many, many online stores that do stand behind their products and they will be getting my business in the future.

I ordered a Fisher Price Jeep on 12/9/18. I got an email that told me who would be shipping my package. After I read all the negative reviews about EFW, I was little nervous. My experience wasn't really that bad. Target said my package would be delivered between 12/20-12/24. When I checked back after I got an email that said it was on its way, my date had changed to 12/21-12/26. I was a little upset because this was supposed to be a Christmas present for my 3 year old. But I didn't worry too much about it.

I enjoy shopping at Target, the experience is always very good. The quality of the merchandise is always excellent. I always find the stores neat and clean. Sale items are always in stock. I also find it refreshing not to be forced to listen to the annoying piped in music. It’s amazing how much of a pleasure that is.

About a month before the holidays, we went to our local Target for wrapping paper, gift boxes, small appliances and gifts. The quality of the paper goods was abysmal. However, since we were interested in recyclable materials, we found them acceptable. Extremely expensive but acceptable. The small appliances were all Chinese trash, but given present day circumstances we expected nothing else, however the prices were such that we decided to skip the items offered. Clothing was not better, again Chinese trash, cheaply made, mostly plastic, and hideous in style (fashion?), Needing something to put beneath the tree, we made two purchases, both of which had to be returned.

The local store is always clean and neat. The employees are very friendly and ready to help you. Customer service is always ready to assist however possible. The parking lot is kept clean and there are always parking places available.

Love the new style and ease to cash out. Their cashiers stand out and greet you if their aisle is open. Always friendly and pleasant and store is clean plus even if parking lot looks packed never any long lines.

Target is a organized store, lately they have lower prices than Walmart. It is located conveniently close to us. The store has new styles in clothes, lots of good brands on sale. Their products are better quality than a lot of other stores.

I like buying things on Target.com and picking them up at the store. They always have my order ready in about an hour or less, and they're very fast to get it to you when you show up. The sale prices are great too.

Tried to get service. Forget it. The salespeople are too interested in doing the store jobs and I bought a device that tracks my steps and 3 days it was done with never to work again and the prices at Target are way higher than Walmart. So from now on Walmart gets my business and my wife could find no clothes that was to her liking but Walmart did so I did all my Christmas shopping at Walmart.

Aisles well light and space enough to pass with carts. Bright lights which makes things easier to see. Shelves not too high so I can reach the tops. I appreciate that as I am five foot 2. Toy dept very kind and easy access to help. Love the new home goods and designs.

We have shopped at Target for many years. We purchase household and grocery items. Their pricing is good, the stores organized, however they tend to be out of stock for items we need; whether soy milk or sheets, frequently we have to go elsewhere to complete our list. They have redesigned most of the stores in our area, we like to shop in the one that is not remodeled, the new design makes you feel like you're at a Kmart or CVS with diagonal aisles and manogines - I hate it.

They carry nothing or very little of plus size. What they do have is not stylish. I no longer shop there because clothes, shoes and pajama are not for me. The decor selection is very nice but a little pricey. The store seems geared to much younger customers. My daughter likes to shop there.

No longer the discount store I expect. Prices have increased above other comparable stores without a corresponding increase in quality. Variety has decreased which makes the store much less valuable and much less likely to be on my list of stores to patronize.

I like the store lay out (they have pretty much the same layout in all their stores). This makes it easy to get in and out quickly. Also they are bringing more and more food products into their stores.

Target sells quality products; it draws people who want products that are nice throughout your home. Target sells their merchandise due to well trained employees who care about their customers. Kindness, Quality, and cleanliness goes a long way. The stores keep up with the disable handicap carts.

Target has great items, great quality and super people. The store is very clean and well stocked. I have only had one problem with Target??? in about 15 years. I had a return that was open and already used, and they refused to take it back. I skipped shopping there for 2 years. I love ❤️ this store even though they did that.

I live close to Target, so I shop there a lot. There are always employees everywhere, but they don't necessarily know about stock in the store, and I prefer to go in, get what I need and leave. I'm not one for lingering in a store. Also, the self-service card readers don't always work properly!

Target in Vernon Hills has always been overpriced compared to Jewel, Wal-Mart, Burlington and even many mall stores. Most clothing is from overseas, so the price is outrageous for the quality. Groceries are too costly, store is very wasteful as it doesn't offer day-old produce, bread, etc. Food is discarded-not repurposed. Not exactly my favorite store, just the closest. I'm certain I've been overcharged more often at Target than any other store.

Target is now and will continue to be my favorite store!! Recently they have taken steps to make shopping there a nicer experience! There are displays and suggestions that I appreciate! The prices are also very good.

90% people of no color, people of color, they go next door to WalMart. Target is cleaner and you don't rammed with baskets. Store smells better and has a great selection of things that ** people need and want. Food section is the best on the island and freshest. ** are only 9% of the population, and we do have civil rights too!

I have always been treated well at Target. I also like the fact that they donate to charitable causes and with my Target card I get 5 percent back. Their merchandise is good quality and they good prices as well.

I wanted to find suctions cups. It was a bit of a challenge and the first salesperson was not helpful. I was able to get better help and directions at the Customer Service desk. I did get exactly what I wanted.

Generally a well stocked and neat appearing store. The issue is that generally item pricing is higher than other stores, e.g. Walmart. Items in the weekly flyer are the best priced for that point in time. If lucky, can use price matching policy.

Do not shop there ever, because of the stand they took on unisex bathrooms, and they don't want girl and boy labels on toys. They have voiced their political views, and I have voiced mine, by not shopping there.

On my last visit to Target, I was very happy with the selection, the ease of finding things, the prices, and their customer service. Even though I was waiting in a very short line during an afternoon work day, a cashier came over to open a new register and called me over. It was not necessary, but very appreciated.

I will never shop anywhere Like Target or any other businesses that allow men in the lady's room. Just because some of our very own society have gone mad, I will never allow myself or my family or neighbors to be subjected to that type of perversion.

No greeting as you walk into store. Where are the sales reps every time I've shopped. No-one's around. I see a lack of larger sizes as in size 18 jeans. I love the long sleeve t-shirts called "A New Day". The sizes need to be checked. My most recent visit I bought two striped in x-large for shrinkage because I wear large. Well I washed in cold and dried them. They are a tight medium. Not happy.

Target is my go-to place for groceries, household items, toys, basically everything that I need to eat, decorate, and live happily ever after! Always stocked well and priced reasonably. Also, the employees seem to really enjoy working there.

I like the prices at Target and they usually have about 75% of the product I'm looking for. Customer service is no different from anywhere else you shop these days. It has much to be desired. I guess because they all employ mostly kids and kids just don't care.

Target stores are always clean and easy to find products. Service people are always nice and helpful. Parking is easy and self service checkout is really nice. Generally, prices are very competitive and selection is good.

I have ordered from Target online many times. I have always received exactly what I ordered. On the rare occasion when I was not happy with my order email customer service they took care of my problem satisfactory order. On the few times that I have gone to Target, I mostly find what I want If not I found the staff to be helpful, more important polite. They make you feel like they really do want to help you. Thank you.

I now no longer buy from Target in the store or online because of the bathroom policy and encourage everyone that I know not to do business with them. They are not concern about the safety of their customers. I prefer to pay more money than support them and their ideas.

Target is like a breath of fresh air to the average shopper who has had it with the Wally's World experience. It's often worth the minor Target tax to get through the jungle. On average I like Target best out of the physical stores.

I love their remodel and new brands. Good job Target. The new brands are current. They are made of cotton. The colors are good and the clothing lines are basics which can be dressed up or down. The home department has some pretty creative items as well. Good store for the cost and value.

I’m still trying to re-engage with Target after being such a loyal shopper. Somewhere over the past few years they lost me. I’m not sure what happened but their quality of decorator home goods and dinnerware changed.

I like customers services and health everyday and people. I like this store. This store I like my kids because everything toy and everything laundry school clothes supplies I like going for Target stores.

They have the worst customer service ever. I used to shop at Target weekly. I have vowed never to set foot in a Target store ever again. They were sending my credit card bill to the wrong address and when I missed ONE payment they reported it to credit bureau which messed up my PERFECT CREDIT score.

As usual, I went to Target to pick up several things I usually buy there. And, as usual, I saw things that grabbed my attention. There were new displays in the home decor section of the store that looked fresh and different. I almost always see things that give me refreshing ideas.

I try always to shop elsewhere for my needs. For years this chain has taken liberal stands when it comes to ** magazines within children's view in the past, and cross-gender bathrooms that have actually eased access for pedophiles to photograph and entice children to sexual contact today. Their merchandise is generally cheaper at their competitors. I avoid Target.

The last time that I was in the store I was trying to find a product. Their website said that they had it in the store. When I asked for assistance from somebody that works there they went above and beyond helping to try to find me the product I was looking for. They help me find what I was looking for and also tried to price match and see if they could get a better deal for me compared to Their online website.

I’ve been disappointed with Target for years now. Target used to have great designers for housewares, clothing, home accessories, you name it. Now it’s just lower quality, banal, unimaginative products. In fact, I don’t even bother looking at their clothing selection or housewares any longer. I just go to Target for drugstore items, since Walgreens prices are wack. Total letdown now.

January 2, 2019 I purchase items online through Target for drive up service for the first. After my purchase was completed it stated order will be ready within two hours. Time was 1:49 pm, so I waited, and waited, and of course waited for my email to pick up. Now it’s 4:30 pm and still no email, so I called the store only for some at guest service to pick up not answer then hang up. I called back several times because I am thinking that someone would pick up so that I could find out about my Drive up before just showing up. Well no answered so I go to the store, walk in and speak to someone in guest services about my order.

We frequent Target regularly for just about anything we need. We find it to be conveniently located to our home, and the selection of goods is excellent, with usually competitive pricing to similar type stores. On occasion, we do buy our groceries at Super Target in the area, and their prices are quite competitive to Jewel and Meijer prices, and selection is also very good. Store is well organized, and staff is helpful and friendly.

I am not a normal shopper at Target due to location and distance from home. Recently bought a new microwave and toaster and a few grocery items. I was impressed! Items were discounted, and we were happy. Located favorite grocery items there that Walmart no longer stocks.

I always find the merchandise I need and want at a great price. The stores are so easy to find, and parking is great. I still have tables and chairs, and appliances that I purchase years ago. They are all still working and in good shape.

I love the fact that I can order online and pick up at store. A very convenient feature. Plus all the Target employees I have had contact with are exceptional. The merchandise is the quality I expect at that price point.

Target is okay, prices are a little higher than other places I can go. It is my last alternative or go to for gift cards or other items if needed. I prefer Target over Walmart, because Walmart is just too crowded. I do get through the lines at Target faster.

Target prices are always higher compare to Walmart. In addition Walmart always has better qualities than Target. Target also does not celebrate Christmas and puts on less genuine holiday show with concealed fact of missing Christmas ingredient character.

Very bad service. Order Google Play cards and never received them. E delivery. Call customer service 3 times. They replied it is proceeding and we can't cancel the order. They all said sorry nothing they could do. Never buy gift cards from Target. Very bad service.

I purchased an electric radiator online from Target. I did not order any protection plan as I never do. When I received my order confirmation from Target, it included a two year protection plan from SquareTrade for eight dollars. This was an option I never chose or wanted. In looking up reviews of this plan on Target's site I found that a number of people had the same complaint. The plan is being automatically added and charged without the purchaser's knowledge. I'm not sure if this is a problem caused by Target or SquareTrade. Target eventually refunded the cost of the plan to me. Just beware of this sneaky tactic.

A word of caution about ordering products from Target online: only do it if you have two hours to spend at the bank the next day clearing up all the fraudulent charges from your account. Immediately after placing the order my account was used in the same state where Target's corporate office is located.

I bought a heater for my bedroom which takes weeks to get here! Twice came broken. No packaging! Can you idiots! Learn to pack a box? Good Lord! Target sucks!!! Amazon all the way!!! Also phone system to complain is a nightmare!!!

Went to Target to see if they had a Raspberry 3b+, was greeted immediately, he knew exactly what I needed and exactly where it was. Unfortunately it was the 3b and not the 3b+ but I got it anyway! I forgot his name, but he was awesome!!

I experience bad customer service and I ordered 4 items using restock option. After confirmation, they cancelled two out 4 item without proper reason. When I try to reach customer service and the call kept disconnected during the conversation. It took me more than an hour to explain problem and customer service number is having some issues and first they should address it and fix it ASAP.

So I ordered the new limited edition 500 Million LE clear blue PS4 DualShock controller. Order went through, shipment confirmation All good. Item comes in the mail and it’s a plain generic jet black controller. That mind you, costs 20$ less than what I paid for. Inside was a shipping invoice, my item was in the box at some point. It had arrived opened and from the Target recycling center. What really ticked me off is I called customer service and apparently they’ve been having problems like this all week. What kind of a company takes your money, sends you the wrong item instead of saying it’s out of stock and to order something different? Will never shop at a Target online or in store ever again.

I placed an order for a rug using a $20 gift card which was reflected in my online order. When I received the confirmation email 5 minutes later the coupon was not reflected. I called customer service and they said "on their end" it was reflected although my email said it wasn't. She said "Don't worry, you'll only be charged the total after the coupon"! Well, that's not what my email confirmation said. Let's be accurate Target!

We ordered an iPad from Target.com on November 22, 2018. Our item was to be delivered by December 4th. December 4th came and went and nothing was delivered. I contacted Target and they didn’t know where the item was so they offered to ship a replacement. Again nothing ever came and the iPad never shipped. Then they canceled the newest order and said they’d send another one, same thing happened. The iPad never got beyond “preparing for shipping.” The original order was still there saying arriving December 4th and I was continually told the item would be arriving any day. Finally I called and asked them to cancel the order and issue my REDcard a refund. I was told that they could not cancel my order but I would receive a refund. I decided to buy another iPad at this time and pick it up in the store.

Wanted to try the new Atkins shake and they had the buy one get one 50% off. So I ordered 4 two vanilla and two chocolate. Received an email that they only had one chocolate plus the vanillas so I would be refunded for one, which meant paying full price for one with no discount. I went to the store one hour after receiving the email. I Go to the desk and told the lady I would just get another vanilla if they had it. She scanned them and said, "It looks like we are out of vanilla but do have chocolate?" I said that is what you said you were out of? She said, "We must have got a truck in and you can go back and pick one up."

I have to say this experience was awful. Received a gift card for Christmas and I called the 800 number and zero balance. First thing to come to mind was not activated. Today I call and they tell me I went to a fake website. I called before going to the website. Ok then tried to scan to make a purchase which wouldn’t work so had to enter the numbers in. Well someone stole the money from the card and all I got was, "Too bad. You're out of luck." The gift card department said they couldn’t give me any information but my balance from my gift card was transferred to another gift card. Why would Target allow that to be done online.

I feel as if, in this day and age with the proliferation of barcode scanners, there's no excuse for companies not investing in inventory systems that don't give up-to-the-minute results... Both Target online and the Cartwheel app, have told me that something is "in stock"; only to find out that whenever I get to my local Target, the item is "sold out".

In this town many folks expect decent stores let alone decent service. Empty unstocked messy shelves every week! This store has gotten so ridiculously horrible with zero qualified management to run it. How can you hire such horrible staff?! Where are managers in this store to even hear the trash talk coming from your staff's mouths?! In front of customers...happens to me all time there. It's a complete joke. You are hiring the lowest class of lazy miserable jerks and my thousands and thousands of dollars spent at this dump is now over. I am done as many in my town are with your dump of a store. Fire them all! Can't wait to pay off my over $900 holiday balance and close my account.

Some purchased items were picked up on December 29th one day before the "Home" 10% off offer began. I ordered some more items of the same brands on December 30th for pickup at Hilldale Mall (Madison, WI) branch. Today, 1/2/2019, I went to Hilldale Target to pick up the new things and adjust the price for the items picked up on 29th December. The employee refused to adjust the prices. I asked to return the new things I ordered online that I was picking up at this time, she refused, telling me that I have to wait 24 hours until I can return the items. I asked for the manager, she said she was the manager and no way out of this situation. 10 minutes later, I found out that the manager at this time is someone else, a man named "John". When he was called in the store mic to come to talk to me, she tried to come as if she was the manager again.

We chose Target for our registry and are so beyond disappointed with the service I discourage anyone from using it. We were shipped some very expensive items that were glass and porcelain in a huge box with little to no padding and they obviously broke. We called Target and they said it was an easy fix and we would get replacements in three days. However, the items never showed. So we called again and they apparently had been shipped to the person who bought us the gift, not us and she returned them because she thought it was just an error and didn't want them.

Target does not follow through with their price adjustments. They get around it by calling a sale item clearance and saying they don’t have to price adjust a clearance item. I purchased an item from Target at full price which is $19.99 and 7 days later the price is $9.99. I called to have a price adjustment and they refused because it is a “clearance item”. I don’t see how this is legal. Any company can call a reduced priced item clearance and then not do a price adjustment? How is this legal?

Ordered items for Xmas. UPS never delivered for some reason and sent the items back to Target. No one ever contacted me or refunded me for the items. I finally called them to find out what was going on. They then said they would issue a refund, but I never received the refund. When I called 14 days later they said the refund would be in the form of a gift card. Still I never received it. The items I never received were meant to be Xmas presents and I wanted to have them re-sent. They were unable to do that for some reason! They said I had to order them again, but of course now the price had doubled. Instead of just adjusting the price for me, they made me pay full price then said they would issue another refund for the difference. I had to spend an hour on the phone with a Target rep to get that taken care of!

On December 19th I ordered a Christmas gift and chose Target.com because they were advertising everywhere “Guaranteed Delivery by Christmas Eve”. So with 5 days until Christmas, I thought I had nothing to worry about. WRONG. It is now December 27th, 3 days AFTER Christmas and my package is still not here. I’ve contact Target 5 times, and not one rep can give me their policy on what they are obligated to provide the customer when they fail to stand behind their “Guaranteed Delivery by Christmas Eve”.

I purchased a pair of headphones online at Target. They said I could pick them up at my local store. When I got to the store the next morning when they opened, they said they no longer had the headphones, the night before online information was not up to date. They sent me to another Target where they had one pair left. The manager said I couldn't switch the pickup store I had chosen. I explained that they were the ones who sent me to her store since they no longer had the headphones. She said there was now a hold on my payment, which were Target gift cards, and that I couldn't purchase the headphones for a couple of days until the payment hold cleared.

If you have an issue with your Target order, please be prepared to be treated so rudely and with no regard for your issue. Not only was the shipping date falsely advertised, when I called about the issue to make sure the gift I ordered would arrive on time, I was basically told I was a liar. Thankfully, I had screenshot the information and was able to send it via email. However, even then both customer service representatives (one being a supervisor) we’re both rude and insensitive. I have such disrespect for Target now. It’s such a shame!

Went to Erie store to make an exchange. I was told that I would only get part of it back because it's "on sale" (same price online that was paid at time of purchase). They did not have item available. Asked if I could use card online - told I could but then tried to order items online when I got home - can't use it. What a racket. I didn't get the item, or the purchase price, and I have a store card that is useless unless I want to drive 60 miles back to Erie to use it. Wow, what a racket - and I forgot to mention that Natalie hung up on me during live chat. I will never shop at Target and I'm going to be sure to tell the person who bought this gift for me how it was handled. HORRIBLE CUSTOMER CARE.

I love, love, love, Target. Every time I choose to shop there every employee is very nice & helpful and OMG the prices are so affordable. Another thing that I love is the store is always well organized & always stocked & clean!!!

Ordered Christmas gift for my son on Dec. 16, first pick up was delayed until Dec 24th, checked tracking status on Dec 24th. Item was at my local store but according to employees they didn't have enough manpower or equipment to find my order, even though the ordered stated it would be available Dec. 24th. Manager gave me a gift card for amount paid and sent me to another target that supposedly had the item in stock, of course I get to this other Target and the item is sold out. So now the main gift that my son wanted for Christmas will not be there and the purpose of ordering online is to prevent all the frustration, crowds, and running around which I ended up doing anyway with no prevail. Don't offer a service if your company/stores are not prepared to handle the volume of orders.

Online order was empty box as postman noted a huge RIP in the side. He made digital notes, I took pics. Contacted Target through email. Nothing 10 days later. Crickets. Called CS. Woman supposedly sent request for refund. We will see. Nothing to date. Awful experience and lack of human intervention. Sad. Sears went down this same path.

I was happy that I was able to find the item that I was looking for, I have been looking all over at different stores and I could not find it. I was able to get it at a store around my job instead of in my neighborhood. The clerks were really helpful in the store. Asking you if you needed help and what were you looking for.

Their associates are all very personable and helpful. They will walk you clear across the store to make sure you find what you are looking for. The atmosphere is inviting and you can always find great deals.

The last 2 times I have ordered, it says the item is available and when you pay with your card, you get a confirmation of the order. And Then I get a second email stating item is unavailable, same with pick up orders. You get there to pick up your item, and it's not there. I am done with Target.

I placed an order for a toy (Scruff A Luvs) that was in stock both online and in store. The reason I state this is so that low stock cannot be used as a reason for them not having shipped it. I placed the order on 12/13/2018 - they originally stated it would be delivered 12/17/2018... never arrived. They keep changing the date - now today they state it will be delivered 12/27/2018. Unacceptable. It's in stock in stores! Why can't they just ship the item?! It won't even allow me to cancel the order! RIDICULOUS! On the phone attempting to get a person to speak to - wait time approx 10 mins... 20 mins so far... TERRIBLE. NEVER AGAIN.

I just got hung up by customer service supervisor named Imani or Amani. She said she’s the only one and no one else can help me on that level or higher! She refused to transfer me to someone else and hung up me while I was still talking. She was the 3rd person I spoke to (1 hour 10 minute phone call) and still knew nothing. Three different people and three different stories. Very unprofessional. Ordered a Christmas gift (Nerf Gun) with two day delivery. I’m on day 10 and order isn’t due now till after Christmas. I asked about picking it up from a local store instead but I would have to pay twice since now they can’t cancel the order. I think Target needs to hire someone other Amani to help with these issues. It seems ludicrous one person can do the job, a person who doesn’t know how to deal with customers.

Target had a toy advertised that was out of stock. The employee called another store and they held it for me. Very courteous and helpful. Target's prices and selections are unbeatable and they go out of their way to keep the customers satisfied.

On Dec. 13 ordered a nerf gun with 2 day shipping, delivery date Tues., Dec. 18. Monday, Dec 17, received email - package was delayed, should arrive Weds., Dec.19. Tuesday, Dec. 18, email saying package was shipped. No package... Tracked it Thursday and delivery date was Dec. 28! Long story short, 2 days and 2hrs. on the phone later, where I was disconnected 3xs and actually lied too (was told I would get it by Christmas Eve) I’m still getting the toy on Dec 9. UPS said it wasn’t ordered as 2 day shipping and there was nothing they could do. Customer service is horrendous and supervisors offer nothing but I understand. Will never never order from them again!

I decided to do my shopping online this year for Christmas. The first package was supposed to have a doll set and it was missing. The second package I got today was supposed to be slippers. It was a SHOWER CURTAIN. I still have a few more coming the next two days so who knows if the orders will be correct or not. But this is definitely my last time ordering anything from Target.

I purchased the Fisher-Price Smart Learning Home on December 13th. It was guaranteed 2-day shipping. It cost 140$. It was to be a Christmas gift for my 1yr old godson on Christmas Day. The Target tracker said it would arrive December 20th, not 2dys but ok it's still before Christmas. Well today UPS alerts me my order will not arrive until December 27th. 2 days after Christmas. This item is sold out of every store within 50 Miles or more right now. I can't even go purchase one.

I purchased a 50' smart tv on sale at Bronx mall today 12/20/28. The tv frame was broken, I returned it back to Target, where I purchased it, to be exchanged. They had me waiting for 45 minutes for someone to attend to me, the supervisor playing around not helping anyone. Joking around telling the customers he wears a black shirt, ask the people with the red shirts to help you. No one brought another tv out from the back. The staff was too laid back. I never received any help from that department. I was so upset I asked for my refund. I will never go back to that store again. Customer service sucks.

The upgrade on Murrieta store was obviously driven to increase sales with no regard for customer convenience. The signage is just horrible, just makes you wander aisles to find a specific item. I have complained many times to no avail, this just results in far less visits & definite loss of confidence in Target.

I am certain this review will not change anything. In the least, perhaps someone will take solace from the fact that they are not alone in experiencing such disturbingly poor customer service from Target floor employees on more than one occasion. First store I went to pick up an order. The girl insisted my order did not exist and did not offer any possible assistance, answers, acknowledgement as to why. I left the store confused, frustrated, and doubting myself. Turns out the store had cancelled my order because I didn't pick it up within the deadline. Why couldn't this have been mentioned by the girl, as a possible explanation, instead of blatant indifference to my frustration?

I placed an online order for a stereo for my son on Sunday 12/16/18 and was promised 2 day shipping so on Wednesday 12/19/18 nothing showed up on my doorstep. I called customer service, waited 15 minutes to speak with anyone and was told my order had an error and she fixed it. I should receive my item by 12/21/18. I have been looking at the status of my order since 10:00 AM. No change. I am trying to give my son a nice Christmas present. NEVER AGAIN WILL I ORDER FROM TARGET.

I applied for a red card and was turned down because my wife already has one and they only allow one per checking account. This is absolutely absurd. There is no reason that family can only have one card since, only one person in the family can shop and get the 5% discount since, their name is on the card.

They offer quality products for a reasonable price in most categories. Women's clothing is not so great nor is furniture or most other decor but otherwise their stuff is good and returns are easy. I get some items like laundry soap and other household essential on a subscription and it saves me the need to purchase these heavy items and carry them home from that store and up 3 flights of stairs.

Target is what it is: a large national chain with many of its own brands. For a lower-priced chain, the style and quality of its own brand merchandise (clothes, accessories, etc.) is surprisingly good (unlike Walmart, which sells poor quality house brand goods). Customer service really doesn't exist, but for most things, isn't necessary.

UPS per (Proof of Delivery) delivered my return item to the return center on December 12th. Per return policy I was to receive an email when item is received and card will be credited in 1-3 days. Never got an email and still waiting for credit. Called customer service (Malaysia) and was told there is nothing they can do. Called Target Central returns in Indianapolis Indiana, was told nothing they can do because they have 43 trucks waiting to be unloaded for returns. My item has been and is still sitting on their dock for six days now!!! Woman said even though the return center processes all returns I would have to call Target. Not only did it take almost 2 weeks to receive the item I see by other reviews it's going to be a nightmare getting a refund. Never again will I order online or step foot in this store!!!

We ordered a doll for a granddaughter and after three weeks being in too late to reorder or even find it this is what Target did - they sent us a $25 robot when we had ordered a $60 doll on sale for half price. Apparently they didn't have what they were selling but they did get rid of what wasn't selling. Shame on you you horse's **.

I always have great customer service when I'm there. Everyone is very nice and they seem to go out of their way to help you find what you're looking for. I never have a problem finding what I'm looking for when they have items on sale like I do when I go to other stores.

Called Customer service on 12/10/2018 for price adjustment. Waited for over 1 hour on the phone and the representative said she has adjusted the price. Never received an email for confirmation. Called again today 12/16/2018. Has been on the phone for over 45 minutes and was told no price adjustment was done on 12/10/2018. Then they hang up the phone on me so I have to call back again. Still no resolution for a simple price adjustment. Customer services is horrible and gets no help whatsoever. Will not shop online at Target again.

The product aisles were well stocked and organized. And prices were comparable with other stores. But they could use more cashiers. The wait was very long. Only about 5 lanes open, at very busy time of day.

Item ordered Nov 23 and emailed I was charged and “congratulations your order has shipped.” Kept tracking and said shipped and out for delivery on Target site. Dec 15, no item and customer service first lied and said FedEx must have lost it then admitted it was never shipped and I was never notified. Now out of stock and refund will take over a week. Then rude rep made awful remarks. Target.com should be investigated by Better Business Bureau. Bait and switch or false sales advertising. Both apply.

I asked for assistance with cell phones, and an employee was paged and arrived in a timely manner. I asked to see the two color choices of a certain phone. He stated he could not open the cabinets or check on that. I then asked what the price range meant on the certain phone. He stated it may be mb related. I showed him that the information showed 64 mb. He then stated he did not know. I said, "Thank you," and proceeded to leave. He did apologize for not being able to assist me and stated he could have another associate call me later. I stated, "No, I have plans the rest of the day," and the present time was when I had to find information about buying a new phone. I thanked him and proceeded on my way. About 5 min. later he caught up with me and apologized again. I said, "Thank you."

I ordered a TV console from Target online. I received the console is pieces with not a one piece of hardware to put it together with. I contacted Target first with the online chat. I was brushed and then disconnected. I then called 3 different occasions and was disconnect after several minutes on the phone to speak to a supervisor I would then get disconnected. Finally spoke to a supervisor. Was told a replacement would be at my house on Dec.13, guess what it hasn't come. So now Target has my $250 dollars and I have a pile of wood. I will never shop Target again.

Target is a store that has its customer in the forefront of the business. They understand the concept of getting the customer what they want without the old standby lie other stores use. "If it's not on the shelf we don't have it". We've all been party to that conversation. At Target if something is not on the shelf then an associate is eager to check reserve stock or other local stores to assist a customer in fulfilling their request. Whenever I ask an associate for information at Target they are willing to take me directly to the location where the item should be. The customer service is exceptional. The store is always neat and orderly. The restrooms are well maintained and clean. Very important issue with me.

I recently tried to purchase a bath product at the Columbia Heights Target. One associate told me Target doesn't sell it, another told me it was discontinue even though the web site indicated it was available for immediate pick up. a few days later I order the item on the web and went to pick it up a few hours later. I waited 12 minutes on line to pick up my web order. A sales associate call me and rudely barked, "give me your ID". I quietly said "what happened to please". She made a racist comment and walked away. A few minutes someone came over to help me. While watching the associates interact with other customers it was clear they weren't treated very politely either. I will not be doing business with Target again.

Employees in the stores are all friendly, and helpful, but calls from the U.S. are routed overseas, good luck trying to make sense out of what they say. The answers are non-answers from them. I ended up having to write the HQ in Minneapolis.

Now that just about all Targets are Super Targets, the pricing is higher and quality is lower. Customer service is like talking to a wall. No hello's or God forbid a smile. Maybe if they hired adults as managers would help. I use them as a matter of convenience only when I need to. They are still better than Walmart!

I ordered a Christmas gift on 11/22 for two day shipping. I have tracked the package, date has been pushed out twice for delivery. Now I was notified the order is canceled... I ordered this 3 WEEKS AGO and they tell me now the order is canceled. Needless to say I won't waste my time shopping with them anymore. No excuse.

Please try to avoid Target. This store is no longer what it was used to be. Target.com ships wrong items and their customer service will not help you out. I have lost hours trying to explain them over the phone and by email that I got other items and they just told me to go to a store since they cannot help. I also found transactions in my credit card statement that I NEVER did. When I called they said they do not know what they are and that I can start a dispute. When I called the dispute department they told me only my husband can call them since he is the primary cardholder. They are not a real bank and their response is totally shady. I will cancel my credit card and NEVER buy from Target again. It has been a nightmare!

I placed an order on Nov 26th that was supposed to be free 2 day shipping and received an email saying the item shipped on Nov 27th. I kept checking the tracking but it turns out it never got to UPS to be shipped. Since then I have spoken to about 11 customer service reps. One rep actually emailed me a label to ship the item back for a refund. How could I possible ship an item back that was never sent in the first place? Another rep issued me a replacement on Dec 4th which still hadn't shipped on Dec 9th. At that point and 3 times since I have asked for the replacement to be canceled and a refund issued. They have each promised me a refund but I still to this day have not received it and I honestly don't think I will ever get it. Hours wasted on the phone and chat. Ordering from them was the worst mistake I made this holiday season. I ordered it from Amazon and received it in 2 days! Absolutely horrible customer service.

I asked a salesperson where something is and they didn’t have a clue so I went to another department and asked another salesperson the same question and they also didn’t have a clue, so I walked around the store to see if I could find it. And it was right in the department of the first salesperson I asked. They love when people have to search in their own by walking and walking to find it myself.

This literally broke the camel's back. I will never go back to Target again nor will my family and friends after they saw what happened, I had ordered two bench chairs from Target and they had some crazy sale where they were really discounted for just that day. Couldn’t be happier with my purchase. I checked on the correct store that still had some and checked out. The next day after I got off work I went to the Target I chose to get told they don’t have my pick up order, confused I asked them “ok it says you do so how do we go about this”? He told me “I have no idea. You need to figure that out”. That already pissed me off so I look at my order and it said it was at another store so I go there, same exact thing.

Items are easy to find and the store is arranged very well. There is always an associate to help if you cannot find something. There is such variety to pick from and prices are reasonable. Love shopping here.

I never did return to Target after this incident that happened roughly five years ago. I was pulling a box off the shelf when an overhead box came down struck me on the side of the face, smashing my glasses. Ultimately bruising my face too and it jarred my neck as well. The box contained one of those large wardrobes that you assemble and hang clothes on to dry. Had a lot of stainless steel in it. This happened at Target M59 and Schoenherr in Shelby Township Michigan. I was jarred and I could barely see without my glasses, but I did report it to the office. They came back to the area I was injured at. They took my incident report. They took pictures of me and my glasses. While I was hurt, I was able to drive. Because I was jarred I went to a chiropractor. I had to resort to wearing an old pair of glasses which had an incorrect script, outdated.

I and my family love going to Target. It's always clean and an inviting store. Love the organization and planned aisles; so much fun to be there. There is always a new theme; the patio, furniture and decoration area is beautifully displayed and easy access to the products such as vases, rugs, floral arrangements. I am always able to buy my kitchen items easy because of the layout of the entire row and many new items weekly being displayed. I've bought over 4 indoor grillers and now the latest power smokeless grill. The store has a bright and airy ambience to it. I go almost 2x weekly or more.

Cyber Monday purchased an Xbox 1 bundle, an extra controller and another game. Great deal for all of it. The game and controller were to be shipped and the console to be picked up in 2 hours in store. The shipped items were no problem. After calling the store for 2 day about the in-store pickup (understanding with Cyber Monday it can take longer) my wife went in to see about it and customer service said the order was canceled and now out of stock and was told to call customer service 800.440.0680. Well they offered me a gift card for $200 that I would receive in 15 days and can buy the item then at full price (an extra hundred $).

Had a Christmas tree shipped to store as part of a multi-item order. The order delivery date was scheduled later than my other items (no big deal). Then the delivery date was changed the day the item was supposed to come in. I called customer service the on the new in store delivery date and was told it would be delayed again. I asked for information about whether the manufacturer had filled the order or if it was shipped or at a distribution center and would get diverted to the order status (order placed and option to ship to store). Neither of which answered the question.

I like the layout of the store. Prices are a bit high but the quality and selection of merchandise is excellent. The store is clean and well kept. I always have a great experience at Target. Checkouts move fairly quickly and the employees are always polite and helpful.

After having a gift card balance drained and transferred to another gift card. We have received zero assistance from Target. Even though after reading about their million dollar issue with gift card theft they don’t even want to try to gather information from us to help them understand what happened and who might be responsible. Even though we have spent nearly two hundred dollars a month at Target stores we no longer feel able to shop there after dealing with their customer care channels incompetence. Good luck Target - we have no issues paying the same price at other places. Bye.

I ordered a product from Target and then the email said it was delivered to my house, but I received a completely different item. Then when I called customer service they said this product was out of stock and that I had to drive to Target and return the incorrect product. So I was supposed to waste my time returning the incorrect product AND I didn’t get the original item that I ordered! This is beyond RIDICULOUS. So I ordered it from Walmart and am very happy with the product. I’m very disappointed in Target and their customer service.

On November 28th, I placed an order for Huggies Diapers and wipes. A few days later, I received an email saying BOTH of my items were delivered. However, I only received wipes, and no diapers. On December 3rd, I contacted a Target agent and he said he would fix the problem by reshipping the diapers through EXPRESS shipping. Which is supposed to take 1 business day to receive after the item ships.

I placed an online order and within a few minutes I’m told that it is ready. I go to review the email I had received, and it shows only one item got charged from my card... Yet I had received an email prior that shows I had been charged for both items. I attempt to call the Target store, and I get a lady who is very abrupt and rude, tells me she will “transfer me to guest services” then proceeds to just leave me hanging on the line. I call the store back, get the same lady who I can now hear her talking about how “I keep calling” when I had only called twice just TRYING to reach someone in regards to my order issue. This isn’t the first time Target has disappointed me... I’m done. Target really needs to reevaluate who they hire.

First of all, don't ever order something from them online, I waited 3 plus weeks for FRYING PANS to be delivered from California. I live in Massachusetts. My bill is due on the 22nd of every month, while shopping in the store on the 26th of the month, I paid my bill of $25. To my surprise my next bill had a $31 dollar late fee. When I called they said I underpaid by $6.00. Awful Customer Service, I asked for a Supervisor, never got a callback, and now just got a letter stating they are debt collecting, really. Awful company that compromised all of our information by being hacked and now telling me this above STUPIDITY. I will pay off my bill and cancel my card. I WILL NEVER SHOP AT TARGET AGAIN. WALMART HERE I COME.

I placed an order with Target.com on November 27th and was told my order would be delivered on November 29th because I had qualified for free 2-day delivery. I waited and waited and waited... I called the company on December 3rd to check on the status of my order and was told they didn't know what had happen but someone would contact me in 24 hours. I was given a case number. 24 hours later, no call. I tried contacting the site again (via chat) and the agent simply disconnected me when I asked why no one had contacted me and asked that my order be delivered Today. I called the customer support number and asked to speak to a manager. I was placed on hold for over 20 minutes and finally was disconnected from the call.

I tried to order Christmas gifts online. Had my promo code, all of my stuff in order, clicked send, done. But, it wasn't until several days later that I got a notification that a big chunk of my order had been canceled because "they couldn't process my address", but the rest of the order was able to send (and is here right now). I have had to spend the past two days trying get all of the things I wanted to get, but some of these items have gone out of stock since I first tried to order them.

Placed an order online. Was told via email order was ready. Then received email saying order was out of stock. Then tried to have picked up at different store or shipped. Target website will not allow me to do so. I have now been on hold for over a half hour and counting. Never will order anything or step foot in a Target again.

I am just tired of Target's advertising “methods”. They will have sales and deals but the minute you go to purchase/order something the item is out of stock or they just a few of the off sizes etc. Ever since they had a big debacle a few years ago with advertising one thing and massively coming up short with the items, you would think they would quit doing this. I know I quit going to the store and going on their website because of all this. They got a lot of bad press about it to. Oh well thought it may have gotten better but NOT.

I am sick and tired of Target's incompetence and complete lack of customer service and support. The most recent order has been a disaster. Order was placed on 11/24. Target states it was shipped in 2 separate shipments via UPS. UPS has yet to receive either shipment. Customer service? They want me to continue to wait. Order was supposed to be delivered by 11/29, and this worthless company wants me to sit back and wait for things they have managed to not send.

I purchased an item for customer pickup on Black Friday. I stopped by the store 4 days later to pick up the item. They canceled the order because it took me longer than 3 day to go to the store. Black Friday deal is gone.

I was in the market for a new smart tv and found one at Target on Cyber Monday. I put my order in and received a confirmation that they received my order. I waited and waited to get a message that my tv was ready to be picked up. No email ever came, so on Tuesday morning I called the store and found out that they did have my tv and that the order hadn't been completely processed, so I headed to the store which is 45 minutes from my home and like others, got an email on my drive that the tv was no longer available! I was given a link for shipping/pickup options.

I ordered several items on Target.com on Black Friday only to find out the next day that my order was cancelled because of an error on Target's part. I then ordered again on Cyber Monday, same cancellation. I then ordered again with the 20% off coupon I earned for shopping on Black Friday, my order was cancelled again. I then chatted with an agent who guaranteed my order would be filled with the 20% off, the next day that order was cancelled as well. Four orders were cancelled.

Ordered 2 Firesticks on Cyber Monday. Still waiting. What good is offering 2 day delivery if you don't deliver. Very disappointing! Never have been a big fan of Target's policies. Hope they get their act together.

Do not EVER buy ANYTHING from Target online! They sent someone else's order (with their packing slip and a product, worth $120 less than my order, that I can't even use) in my box with NONE of my items in it. I lost ALL my Black Friday deals because they are now out of stock and can't reship them. I've talked to 5 people now (including a supervisor) and am STILL trying to get my refund so I can find those items somewhere else (and now I will also miss out on all the other Cyber Week deals). Their customer service is the WORST. Sad because I used to love Target. Sticking with Amazon or Walmart for now on!

Shipt.com had a promotion with Target.com. For every 50.0 in food ordered through Shipt the customer received a 10.00 gift card good only on Target.com. I attempted to redeem the two gift cards I had received for 2 American Heritage end tables. The card was not reflected on my invoice for the items. I called customer service, waited 20 minutes and was told that the card would be applied when the items were shipped. Both items have shipped and the gift cards were not applied. I called customer service again, waited 16 minutes and was told that the system had crashed and to call back again. The customer service representatives could not understand why I was calling. Their English was so poor that I could not understand them. Target should be embarrassed by their poor service. After all, this is the time of year that they make all their money. I will not be a Target customer in the future.

We looked online for the best price on a new Alexa show Gen 2. We found it at Target for $170.00. The ad showed the item in stock at the Roseville MN store. We drove there to purchase the item. Although the ad showed on their own store computers, we were told the price was $229.00. We were told they would only honor the "Target.com price" and we should have look there vs the online ad. In other we'll run an ad, but our own price is the real price. I hate Target, we were made to feel like it's our fault we don't know their internal policies.

I ordered a set of barstools last night (Cyber Monday) from Target online. They were 15% off the regular price which I thought was a decent price after looking at other websites. This morning I got an email from Target online shopping and the same stools I ordered were significantly less expensive than the sale price from last night. I called Target and sat on hold for 45 minutes waiting to see if they would lower the price to the current price and was told that they can't do this. I told them to cancel my order since they hadn't shipped yet and I'd reorder them at the lower price and they said they couldn't do this either.

Pre Black Friday shopping on Thursday I decided to buy a Nintendo Bundle at Target online store. It was not available to be shipped so I had to pick it up at a store an hour distance from my house. After entering my credit card, got my confirmation and decided to go pick it up during the weekend. On my way to the store on Monday I looked my emails looking for the confirmation and for my surprise I got an email cancelling my order because it was not picked up by Saturday. I am very upset, this is the first time I order something to be pick up at a store and I would never imagine they will cancel in 48 hours.

I spent all day trying to order a television online, every store I looked at had at least 1 in stock. Every time I ordered I would get an email sometimes 2 hrs later stating it wasn’t available. I tried ordering from 4 different Target stores. Now I have missed out on the Cyber Monday sale. Very disappointed with Target.

I ordered 4 bar stools online from Target. The order requested 26 inches bar stools as advertised. However, when I received the items -- the boxes were marked in large letters on the outside of each box 24 inches. I contacted Target and attempted to exchange the items and I was advised that they did not have the 26-inch bar stools in stock. I returned the items as instructed within 2 days of the receipt of the wrong items. I was instructed that it would be 2-3 weeks before I received my refund. No apology for intentionally and deliberately sending the wrong item.

I made an online purchase for a Graco travel system on November 8th of this year. This item was to be picked up at the Target store on Bosque Blvd in Waco Texas on November 20th. When the delivery date came I received an email stating that my order would be delayed, I found this strange because it had almost been two weeks from when I ordered the item. Friday, the 23rd came, my order still did not arrive and at this time my sister's baby was born three days before! I called customer service and was told that the 24th was in fact the last day and that my order would arrive on Saturday.

Do not purchase Target e-gift cards. It is a total nightmare. Sometimes they do not get delivered and customers end up having to spends days – weeks dealing with their unprofessional and rude customer service center trying to get their purchased good sent to the recipient. Read the reviews online and you will see what I am talking about.

It took FOREVER to get the item for pick up In Store (8 days) and then I got lost in time to pick it up (5 days) then I show up in the store To pick it up. They said it was nothing for me There to pick up. When I checked in my email I got a message saying my purchased was canceled. I don’t have a Target in my town. And I Can't buy things to get delivered in my mail because my neighbors steal my stuff... So I’m right now feeling frustrated. May need to wait again to get the urgent Item I’m so in need right now. THANK YOU FOR NOTHING TARGET AT MARLBOROUGH ROUTE 20.

Alert to all Grandparents, aunts, uncles etc...if you purchase a digital video game you CANNOT RETURN IT. This is not documented on the item when you click on it and place in your basket. To find this out you would need to scroll down screen to review more information. Most of us don’t read the details of a “Pokémon” video game. We click and pay. Waste of money.

I had problems with one store in which the manager seemed to be letting things slip badly. I managed to get someone in their so-called guest services department on the phone. This person took down my information and then said she would forward my complaint to the store manager. Since the store manager was, in fact, the problem, this wasn't going to help. That's when I discovered that there is no way to escalate a complaint! And that's when I stopped shopping at Target. But I still have a Target credit card, with a large outstanding balance. I ran into some trouble and got my account put on a payment plan.