About Target Stores
Target is a big-box store that stocks general merchandise. It allows customers to find pretty much everything they need in one store, saving them time and effort. At Target, customers can find everything from groceries and household essentials to home decor and office supplies. The company provides free two-day shipping on online orders, but customers can pay extra for same-day delivery.
Overall Satisfaction Rating
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- Discount with Target RedCard
- One-stop shopping
- Customer-friendly layout
- Stores smaller than some competitors
- Fewer stores than similar chains
Target is a general merchandise store. Customers can find most everything they need, and there’s a variety of brands to meet many budgets. There are locations in all 50 states.
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I placed an order at the beginning of October for some photo prints. Today is 10.14.21 and I am still waiting on that. I was trying to get those prints before my trip out of the country, I am leaving today without photos. Do not bother to order photo prints from Target is going to take forever, look for other alternatives BUT Target.
Terrible service. Do not shop here! Ordered same day pick up at store. Told it would take up to 2 hours to process. 2.5 hours later I stopped by the store. Order still not processed. Told I could wait but no guarantee they would get to it before closing. Staff had no interest in fulfilling the order. Will not shop at Target anymore.
This is one of several visits I have made to Target's app to try and make a purchase. Firstly, search results leave a lot to be desired. Search for something and get results that have nothing to do with what you are looking for. Search with different key words and it gets more aggravating and more irrelevant. Then, if you do find things you'd like, there is a guessing game on shipping costs. Some items qualify for free shipping and some don't. Listen Target, most shoppers don't have time to play "does it or doesn't it qualify for free shipping games". I can understand why Amazon is so successful online, like the company or not. It's a very simple process without wasting time. If Target would put as much emphasis on making their business more convenient for the public rather than more convenient for Target then maybe their online sales would should increases like Amazon's does. TO the CEO, worry more about improving online customer service than forcing divisive cultural issues down the public's throat!!
I ordered school supplies online and was given estimated delivery date. The next day I received an email that my delivery is delayed... This happens every time I order online from Target.com. I'm not happy with their online business.
- Please don't buy anything Target online store.
- Target store customer service only in Philippines.
- In store don't care online customer.
I order online printer and didn't pickup so order canceled by itself but target charge me $85 dollar for the printer I didn't pickup. I call store, store customer service give me Philippine 1800 phone number. I called couple of times, still I haven't get any money back.
My Roku television purchase from Target approximately 7months ago has no picture. L called to file a complaint but because l had it more than ninety days l am responsible to get it fix. Customer service is rude and ignorant to my situation. L will not purchase another tv from target also. L am outrage with this company.
I purchased over $200 of merchandise from Target, $75 on a Store Merchandise Card and the balance on my credit card. I ended up not needing $90 of it, so I returned it. They put $75 back in Store Merchandise Credit and $15 on my credit card! WHY? I spent $125 on my credit card, so ALL of the $90 should go back on my credit card. I spent more than enough to "eat up" my store credit. WHY??? You are controlling your customer by FORCING them come back into your store. I covered my $75 and put MORE on MY credit card, so do the credit the CORRECT way. UGH - totally NOT customer friendly!
I placed an online order on 06-23-21, with a promo of 2 day shipping. After my order was placed, the estimated delivery date was 07-29-21. That does not seem like 2 day shipping. I called Customer Service on 06-28-21 to see if I could get my order shipped quicker, and was told that the request was sent, and I would receive an e-mail with an update if my request was approved. No e-mail sent. On 07-01-21 I called again to Customer Service to Cancel my order entirely and was told I could not cancel my order because it was not processed yet. What a Line of Bull. Wouldn't it make more sense to cancel my order before it is process to ship? I was told that when I receive a message that my order has shipped, then I could cancel my order. This is a backwards policy. It cost the company money for labor and material to process an order and get it shipped, when it doesn't cost anything to just cancel the order. My name is Lisa ** and I approve this message.
Very Angry Customer
As someone who designed Targets, I can promise they care as little about the customers as humanly possible. They purposefully design their stores so you get lost, have hard times locating what you want, and force you to spend as much time as possible in the store. This leads into the reason I will never shop at a single Target again in my lifetime. Upon needing to have a new bank card issued, I went to Target and wrote a check, to which it was declined even though there was enough money in the account to cover the purchase 100's of times over. Why was it declined? Well, because in order to write a check to Target, you must first have a good history of writing good checks.
Please, I would love to meet the team who apparently all failed kindergarten and came up with this asinine policy. Whatever stupid backwards logic was running through their heads when they created this policy was the last straw for me. No longer will I buy a single item from Target again in my life, and if you value being treated like an actual human being by the company you do business with, I would suggest you no longer shop there either, because to them you are nothing more than a pile of money.
I've been looking for new and trendy apparels for my casual wear home fashion. I never look out for the Target after reading the customer reviews. But believe me after I shopped from Target and bought my PJs and t shirts, honestly those reviews now seem to be fake. I was bombed with a huge collection of apparels to choose from. All the fresh arrivals have a mix of decent, trending, coolio choices. I must say Target is doing a great job along with offering discount codes to online coupon sites. I also found $20 Target coupon from **. They have valid and working codes. I am absolutely satisfied with the Target collection of apparels along with working discount codes.
Don’t order from target.com. They pack your item so tight that it gets damaged. Then it is out of stock at all your local stores. This all could be avoided if they just knew how to properly package a item. Will never use target.com again.
I love Target, they have reasonable prices and their associates are very nice. I would totally recommend them to friends and family. I have shopped there and have gotten some great buys. I totally recommend them.
The Target in Fairfield lets homeless people hang right by the door. Also, their employees smoke next to the door too. I have told the managers there multiple times but nothing is done. It just invites more shady characters to hang around.
I love the Target stores because the store is always clean and very well organized and the shelves are always stocked nicely and prices are good too. The store aisles are very wide, and with the Covid pandemic they are always wiping down the carts and the belts near the cashier. I like the five percent off when using my target card, which is great that’s another reason why I shop there. I also like I can buy all my groceries there too.
Great store with lots of variety. Love the toy and game section. Electronics are well stocked and seasonal stuff always get my attention. Smoke parking and employees always in a good mood. Returns are easy!!
I was shopping at Target and the store was organized and had a good experience, fair prices on certain items, sale racks do not show final price on tag. Needs to pay attention to the shopping carts, I noticed several broken ones, the one we had was dirty and it had a sharp edge that could cause a injury to a child and the seat part where my daughter sat was broken. Gave to the man receiving the carts and made him aware and he pushed it with the other carts for someone else to use. The lady at the register was really nice and polite.
Constantly in stock and awesome customer service. Overall great shopping experience in-store, order pickup service. Very easy store to shop at. All items are listed on their website with their exact location.
One stop shopping. Growing up in Chicago (City) we didn't have Target Stores. I was so jealous of my friends/co-workers in suburbs. Sooo happy they're here. Great customer service, great selection of products.
Most items I shop for are available. The prices are pretty fair and competitive. Very friendly and helpful staff and the store is always neat and clean. The product selection is up to date. I would recommend Target to my friends and family.
The logo is catching along with the red and white. Commercials are short and cute. The stores are always. Lean and neat. They are well lit and merchandise is not crowded together. Products are almost always marked with price and departments are clearly noted. The food area is again, clean and lit well. Food arranged neatly. Target stores stock well and you do not feel put out with stock people and they are not in your way. My only negative is if not price machine, it is then hard to find help on the floor.
Target store is right on spot when it comes to customer service. The staff are friendly and helpful with not only assisting a customer but with disabled patrons as well. I have never received such assistant at other big box stores. The staff are more than happy to help no matter what they were doing at the time. Highly recommend this store for all your needs.
I went shopping for a swimsuit, and I found the perfect one for me! I was pleased with the Value and ease of purchase. I would recommend Target to everyone! I'm 65 years old and it isn't easy to find the right swimsuit lol.
Target is a delightful shopping experience all the way around! You have ease, great pricing, great follow-up, and super delivery. Target takes great care to ensure everything is packaged well, and delivered in expected condition. Additionally, they care about their customer relationships, and encourage feedback to ensure satisfaction. Very good selections across all sectors, create the icing on the cake!
Store was clean, had plenty of selection, employees were very helpful in finding things. I also like the pricing. I like being able to see and try on the clothing as well as seeing the quality of the merchandise. I love Amazon but that is one area they lack in! But I guess you can't have everything! I also like their return policy quick and painless! They are also nearby and easy to get to!
I have enjoy every time Target’s services either in the store or online purchases. Their customer service to help or please the customer is outstanding. I never had the need to request attention towards my product issues as I had in other stores. They back up their products and they will do any accommodation towards your inconveniences and replace the item you are not satisfy with or simply refund your money to fix the problem. It is my favorite store I have encounter and I do thanks their customer service as well as their managers.
Target offers great deals on the Target Circle App, plus if you don't have their cards, they reward you with 1% of all your purchases in credit on the app. I'm impressed with the shopping carts being sanitized for you, when you enter the store, friendly employees! And clean and organized store!
Target is the prime example of corporate America. You would think all of their items are made of gold, diamonds and silk by the way they price their items. More people will almost always pick Walmart over target due to the fact that Target is a uppity type of place to be in and it's uncomfortable as a minority to even walk through those doors like we don't belong there unless we work there for a regular paycheck. I'd rather shop at Dollar General if Target was the last option for a major supermarket.
To be honest Target should be in places like Hollywood and Atlanta not is cities where you have more poor than rich. Its kind of an insult just looking at the prices and wishing you could afford that nice piece of decor or potted plant but that same potted plant can be found somewhere else at least 10 to 15 dollars cheaper and that is what bothers me about Target and the way they prove their items. Guess what Target Walmart built a store by the people for the people. You built a store by the rich for the rich. I for one don't like rich people.
Local store consistently is "out of stock" on many items, including sale items. I no longer shop Target very often, as I waste too much time looking for what they don't have, both online and in the store.
Usually has the items I need. Produce is usually very good but has been scarce. Store is always clean and orderly and the help is almost always friendly and helpful. Although, on occasion, they have been surly and condescending. But, through the years they have been helpful and well-stocked. They were very kind and did their best to service customers during the first confusing weeks and months of the COVID-19 nightmare.
Appreciate the layout of all the stores with nice wide aisles. Items are easy to find. We just bought a ** phone there and The Tech Guy in electronics was phenomenal. All the clerks are very friendly and more than willing to help you. They all seem to know where a specific item is if you are looking for it.
Target Stores Company Information
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