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About Target Stores
Target is a big-box store that stocks general merchandise. It allows customers to find pretty much everything they need in one store, saving them time and effort. At Target, customers can find everything from groceries and household essentials to home decor and office supplies. The company provides free two-day shipping on online orders, but customers can pay extra for same-day delivery.
Pros & Cons
Pros
- Discount with Target RedCard
- One-stop shopping
- Customer-friendly layout
Cons
- Stores smaller than some competitors
- Fewer stores than similar chains
Bottom Line
Target is a general merchandise store. Customers can find most everything they need, and there’s a variety of brands to meet many budgets. There are locations in all 50 states.
Target Stores Reviews
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Target shelves are pretty much stocked except for the pet food(cat) aisle which is pretty much empty. Pretty sure this is due to gridlock at the ports. Store is overall clean but need more associates to accommodate the crowds sometimes.
Target refused to explain why my gift card not working. I already went to Target store to retrieve video clip showing that I checked balance before shopping, I had $100 balance in my card at AM10:17. But at AM10:35, this card cannot be used when I check out. Even Target store manager/security can provide such proof, I still cannot get the balance back and Target cannot explain where the gift card balance went.
They confirmed: 1. On 12/30/2021 AM10:17, Target register did confirm I have $100 on my gift card (see picture #1 attached). This picture was captured from the video when I checked balance at register. 2. On 12/30/2021 AM10:35, when I done shopping, I tried to use this gift card but it didn't work. (see picture #2 attached) Amy and Armamdo asked me to contact guest service first then they will provide proof for above facts (video and computer transactions etc). Can you review my case and investigate what happened to this gift card? Where did the balance go?
I decided to try shopping Target online because I couldn't find the Akedo mystery pack anywhere else. The reason for buying these are to find rare action figures. You don't know which character you are getting until you open the package. One of the characters are very rare and worth a lot of money. I ordered 10 packages the first time and over half had been opened. I was very disappointed but decided to give them another opportunity. The next time I ordered 20 Akedo mystery packs and when I received them every one of them had been pre opened. They had to have been shipped that way from Target because they were in sealed Target boxes. I probably shouldn't have ordered a second time. That was my mistake. There will not be a third.
I think that prices could be lower than what the store has them at and that it should jack the prices up because of the store name and that quality of the stuff should also be important to them and not the price and that customer service could be better or at least more polite and that it could have the layout of the store easier to get around in and understand where things are at.
TARGET lost the card and trying to get a replacement has been a nightmare. I have been disconnected (hung up on) 17 times. You cannot understand what they are saying because of broken English. I am still waiting for the replacement card that I ordered back in November. Very rude and hard to understand. My poor granddaughter still has not received her Christmas gift. DO NOT BUY ANYTHING ONLINE FROM TARGET. HORRIBLE EXPERIENCE.
Complaint against Target today 12/27/2021. I’m very disappointed for action from the Team Associate to resolve an issue related to don’t let me buy a little Lego bag toy for my 7 years old son. This store isn’t oriented for the customer service. SuperTarget located at 10150 Bloomingdale Avenue. Riverview, FL. 33578. USA
Tonight at 7:10PM at Super Target my wife and I were I were shopping groceries, frozen items, and a little toy for our little kid. In fact, we are loyal customers with Target since we are living at Florida (21 years). Today when I was at the toy department I found on the shelves a lot of lego toys and I took a small lego bag (less of $5) “Racing Car” for my son. Daniel told me, "Dad I love it." Then, when we approached to the self service registers around 7:10PM we marked the groceries, frozen items, and the toy.., surprise that the label code for the Lego bag doesn’t work and we call the Team associate (bilingual girl) who was in charge at the self service registers. Then, she approached to the register and told me “I’m sorry but this item I don’t know where you got it but not suppose to be at the shelves until January 1st, 2022... you can’t have it....! It’s not for sale," she said.
I was in shock and I told her and explained that this Lego toys are on boxes on the shelves a lot of them and the price is around $4.96 or $4.97 and it’s a gift for my little kid that he’s waiting for. Also, I request to her for a manager on duty, and she took the Lego bag from the register... say sorry again and put it into the basket for the return car... Whatsoever, I felt lost and disappointed because the toy are on shelves for sale and this girl didn’t call the manager, I didn’t have the chance to talk with the manager because she doesn’t care, and also I couldn’t bring the toy for my kid .., I told her three times I will make a complaint about this unfair treatment and she say sorry and back to talk with another team mate. Honestly so can’t believe it.. we felt ignored 100%.
Then, when I arrived at home I explained to my kid about the Lego and he was very sad. Anyway, I don’t know if the Target Management support this kind of customer service treatment, but I believe that the customer is the 1st priority and ignore a customer is not really good. It’s totally away from the vision and mission of the The Corporation. In fact, I will find that toy and buy it for another retailer. I didn’t request anything for free. I request for let me pay the toy and at least to speak with the manager to solve this issue.., but it didn’t happen ... guys please learn from this issue and reinforce your customer service policies.
Trying again to buy the toy for my kid... Today 12/28/2021. I tried again to buy two (2) lego bags for my kids and definitely the store management for this Target don’t care the customers. I called ** the manager on duty and I explained the situation...and she denied the sale with a smile and telling me that the all bags and the items were placed by mistake. Honestly I don’t care about this... you put the items on shelves and you have to sell them and that’s it $4.99 per item. She must honor the sale as I told her but she didn’t care and said “NO” until 01/01/2022. It’s happened today at 4:05PM. This management is pathetic and non oriented to the customer service. For my side I won’t recommend Target anymore. (I have photos of the items on the end so shelves as proof.)
I've never had such an excellent shopping experience from a store before. Order processing is fast. Shipping is fast. Products are always in stock & quality is high. My $ is well worth spent here. Thank you Target!
MJ has only web-chat for tech support. Long wait & time-consuming service. When problem not resolved and I wanted to return new device, Tech Support told me to talk to Billing, and vice versa. Nothing resolved.
I placed an order at the beginning of October for some photo prints. Today is 10.14.21 and I am still waiting on that. I was trying to get those prints before my trip out of the country, I am leaving today without photos. Do not bother to order photo prints from Target is going to take forever, look for other alternatives BUT Target.
Terrible service. Do not shop here! Ordered same day pick up at store. Told it would take up to 2 hours to process. 2.5 hours later I stopped by the store. Order still not processed. Told I could wait but no guarantee they would get to it before closing. Staff had no interest in fulfilling the order. Will not shop at Target anymore.
This is one of several visits I have made to Target's app to try and make a purchase. Firstly, search results leave a lot to be desired. Search for something and get results that have nothing to do with what you are looking for. Search with different key words and it gets more aggravating and more irrelevant. Then, if you do find things you'd like, there is a guessing game on shipping costs. Some items qualify for free shipping and some don't. Listen Target, most shoppers don't have time to play "does it or doesn't it qualify for free shipping games". I can understand why Amazon is so successful online, like the company or not. It's a very simple process without wasting time. If Target would put as much emphasis on making their business more convenient for the public rather than more convenient for Target then maybe their online sales would should increases like Amazon's does. TO the CEO, worry more about improving online customer service than forcing divisive cultural issues down the public's throat!!
I ordered school supplies online and was given estimated delivery date. The next day I received an email that my delivery is delayed... This happens every time I order online from Target.com. I'm not happy with their online business.
- Please don't buy anything Target online store.
- Target store customer service only in Philippines.
- In store don't care online customer.
I order online printer and didn't pickup so order canceled by itself but target charge me $85 dollar for the printer I didn't pickup. I call store, store customer service give me Philippine 1800 phone number. I called couple of times, still I haven't get any money back.
My Roku television purchase from Target approximately 7months ago has no picture. L called to file a complaint but because l had it more than ninety days l am responsible to get it fix. Customer service is rude and ignorant to my situation. L will not purchase another tv from target also. L am outrage with this company.
I purchased over $200 of merchandise from Target, $75 on a Store Merchandise Card and the balance on my credit card. I ended up not needing $90 of it, so I returned it. They put $75 back in Store Merchandise Credit and $15 on my credit card! WHY? I spent $125 on my credit card, so ALL of the $90 should go back on my credit card. I spent more than enough to "eat up" my store credit. WHY??? You are controlling your customer by FORCING them come back into your store. I covered my $75 and put MORE on MY credit card, so do the credit the CORRECT way. UGH - totally NOT customer friendly!
I placed an online order on 06-23-21, with a promo of 2 day shipping. After my order was placed, the estimated delivery date was 07-29-21. That does not seem like 2 day shipping. I called Customer Service on 06-28-21 to see if I could get my order shipped quicker, and was told that the request was sent, and I would receive an e-mail with an update if my request was approved. No e-mail sent. On 07-01-21 I called again to Customer Service to Cancel my order entirely and was told I could not cancel my order because it was not processed yet. What a Line of Bull. Wouldn't it make more sense to cancel my order before it is process to ship? I was told that when I receive a message that my order has shipped, then I could cancel my order. This is a backwards policy. It cost the company money for labor and material to process an order and get it shipped, when it doesn't cost anything to just cancel the order. My name is Lisa ** and I approve this message.
Very Angry Customer
As someone who designed Targets, I can promise they care as little about the customers as humanly possible. They purposefully design their stores so you get lost, have hard times locating what you want, and force you to spend as much time as possible in the store. This leads into the reason I will never shop at a single Target again in my lifetime. Upon needing to have a new bank card issued, I went to Target and wrote a check, to which it was declined even though there was enough money in the account to cover the purchase 100's of times over. Why was it declined? Well, because in order to write a check to Target, you must first have a good history of writing good checks.
Please, I would love to meet the team who apparently all failed kindergarten and came up with this asinine policy. Whatever stupid backwards logic was running through their heads when they created this policy was the last straw for me. No longer will I buy a single item from Target again in my life, and if you value being treated like an actual human being by the company you do business with, I would suggest you no longer shop there either, because to them you are nothing more than a pile of money.
I've been looking for new and trendy apparels for my casual wear home fashion. I never look out for the Target after reading the customer reviews. But believe me after I shopped from Target and bought my PJs and t shirts, honestly those reviews now seem to be fake. I was bombed with a huge collection of apparels to choose from. All the fresh arrivals have a mix of decent, trending, coolio choices. I must say Target is doing a great job along with offering discount codes to online coupon sites. I also found $20 Target coupon from **. They have valid and working codes. I am absolutely satisfied with the Target collection of apparels along with working discount codes.
Don’t order from target.com. They pack your item so tight that it gets damaged. Then it is out of stock at all your local stores. This all could be avoided if they just knew how to properly package a item. Will never use target.com again.
I love Target, they have reasonable prices and their associates are very nice. I would totally recommend them to friends and family. I have shopped there and have gotten some great buys. I totally recommend them.
The Target in Fairfield lets homeless people hang right by the door. Also, their employees smoke next to the door too. I have told the managers there multiple times but nothing is done. It just invites more shady characters to hang around.
I love the Target stores because the store is always clean and very well organized and the shelves are always stocked nicely and prices are good too. The store aisles are very wide, and with the Covid pandemic they are always wiping down the carts and the belts near the cashier. I like the five percent off when using my target card, which is great that’s another reason why I shop there. I also like I can buy all my groceries there too.
Great store with lots of variety. Love the toy and game section. Electronics are well stocked and seasonal stuff always get my attention. Smoke parking and employees always in a good mood. Returns are easy!!
I was shopping at Target and the store was organized and had a good experience, fair prices on certain items, sale racks do not show final price on tag. Needs to pay attention to the shopping carts, I noticed several broken ones, the one we had was dirty and it had a sharp edge that could cause a injury to a child and the seat part where my daughter sat was broken. Gave to the man receiving the carts and made him aware and he pushed it with the other carts for someone else to use. The lady at the register was really nice and polite.
Constantly in stock and awesome customer service. Overall great shopping experience in-store, order pickup service. Very easy store to shop at. All items are listed on their website with their exact location.
One stop shopping. Growing up in Chicago (City) we didn't have Target Stores. I was so jealous of my friends/co-workers in suburbs. Sooo happy they're here. Great customer service, great selection of products.
Most items I shop for are available. The prices are pretty fair and competitive. Very friendly and helpful staff and the store is always neat and clean. The product selection is up to date. I would recommend Target to my friends and family.
The logo is catching along with the red and white. Commercials are short and cute. The stores are always. Lean and neat. They are well lit and merchandise is not crowded together. Products are almost always marked with price and departments are clearly noted. The food area is again, clean and lit well. Food arranged neatly. Target stores stock well and you do not feel put out with stock people and they are not in your way. My only negative is if not price machine, it is then hard to find help on the floor.
Target store is right on spot when it comes to customer service. The staff are friendly and helpful with not only assisting a customer but with disabled patrons as well. I have never received such assistant at other big box stores. The staff are more than happy to help no matter what they were doing at the time. Highly recommend this store for all your needs.
I went shopping for a swimsuit, and I found the perfect one for me! I was pleased with the Value and ease of purchase. I would recommend Target to everyone! I'm 65 years old and it isn't easy to find the right swimsuit lol.
Target is a delightful shopping experience all the way around! You have ease, great pricing, great follow-up, and super delivery. Target takes great care to ensure everything is packaged well, and delivered in expected condition. Additionally, they care about their customer relationships, and encourage feedback to ensure satisfaction. Very good selections across all sectors, create the icing on the cake!
Store was clean, had plenty of selection, employees were very helpful in finding things. I also like the pricing. I like being able to see and try on the clothing as well as seeing the quality of the merchandise. I love Amazon but that is one area they lack in! But I guess you can't have everything! I also like their return policy quick and painless! They are also nearby and easy to get to!
I have enjoy every time Target’s services either in the store or online purchases. Their customer service to help or please the customer is outstanding. I never had the need to request attention towards my product issues as I had in other stores. They back up their products and they will do any accommodation towards your inconveniences and replace the item you are not satisfy with or simply refund your money to fix the problem. It is my favorite store I have encounter and I do thanks their customer service as well as their managers.
Target offers great deals on the Target Circle App, plus if you don't have their cards, they reward you with 1% of all your purchases in credit on the app. I'm impressed with the shopping carts being sanitized for you, when you enter the store, friendly employees! And clean and organized store!
Target is the prime example of corporate America. You would think all of their items are made of gold, diamonds and silk by the way they price their items. More people will almost always pick Walmart over target due to the fact that Target is a uppity type of place to be in and it's uncomfortable as a minority to even walk through those doors like we don't belong there unless we work there for a regular paycheck. I'd rather shop at Dollar General if Target was the last option for a major supermarket.
To be honest Target should be in places like Hollywood and Atlanta not is cities where you have more poor than rich. Its kind of an insult just looking at the prices and wishing you could afford that nice piece of decor or potted plant but that same potted plant can be found somewhere else at least 10 to 15 dollars cheaper and that is what bothers me about Target and the way they prove their items. Guess what Target Walmart built a store by the people for the people. You built a store by the rich for the rich. I for one don't like rich people.
Local store consistently is "out of stock" on many items, including sale items. I no longer shop Target very often, as I waste too much time looking for what they don't have, both online and in the store.
Usually has the items I need. Produce is usually very good but has been scarce. Store is always clean and orderly and the help is almost always friendly and helpful. Although, on occasion, they have been surly and condescending. But, through the years they have been helpful and well-stocked. They were very kind and did their best to service customers during the first confusing weeks and months of the COVID-19 nightmare.
Appreciate the layout of all the stores with nice wide aisles. Items are easy to find. We just bought a ** phone there and The Tech Guy in electronics was phenomenal. All the clerks are very friendly and more than willing to help you. They all seem to know where a specific item is if you are looking for it.
So I happened to have a Target gift card and was going in specifically for a tie, a belt, and a few plain white button down shirts. The tie was perfect, so no issues there. As for the belts, they were exceedingly limited in the styles and brands that I was expecting. And I know it is Target, a department store so I didn't go in with super high expectations, but seriously there were maybe MAYBE 10 different belts. Also none of them were styled for business casual/professional, they were just work belts. On top of that they literally had no plain white button down shirts. At all! They had the fashionable (or what they consider fashionable) but no neutral, plain, ordinary white button downs. Sorry about that rant, but I expect that kind of thing from Walmart, not Target.
The store was clean, very well organized, items were easy to locate, and there were plenty of stores workers available to answer questions. I was easily able to find the item I was looking for. Also, the restrooms were clean. Plus, they had a Starbucks!
Well organized and good availability of most items required by a household. One stop shop. They can improve quality and variety of fresh produce. Pharmacy service is very good. Some items are more expensive than other stores such as Kroger or HEB. Assistance from associates is easy to obtain. During the current pandemic, implemented all safety precautions but some associates were spotted without masks.
On the Target app it will show that a particular product is in stock. I have gone there 3 times and when I look and ask, they tell me it’s not in stock and the inventory number is wrong. I have even asked them to check the back and they still will come back and say that it is not there.
We use Target for most of our weekly grocery shopping. The prices are good and you get 5% off using the Redcard, which is basically a debit card. There's also a handy app, so you don't need to carry the card with you. Sometimes they have inventory problems, but I give them a break, since we're in the middle of a pandemic. Overall, a great store.
Recently went to find seasonal patio furniture, gazebos, outdoor rugs and decor and was very disappointed. Very little of anything on display or available. It almost appeared as though I had just arrived after a giveaway and this was mid April in upstate NY. Hardly anything to purchase, bare shelves and very few options of furniture sets or even individual seating options or outdoor decor. Definitely disappointed. Also browsed women’s plus size clothing department. Waste of time as they have never have much inventory. Definitely not the place to shop for clothing if your plus sized.
My visit is always amazing when I go into Target. There’s a older lady name Ann who greets me with a smile each time I see her. Her presence is overwhelming and pleasant. She can direct you to whatever it is that you need to wherever you need to go. It’s just seeing her smile captivates me every time. Besides customer service is awesome, the cashiers serve you with a smile and whatever you’re looking for you can find it. If you can’t find it the store associates will make sure to see if they have anything in stock. Just the atmosphere itself and going into target is different from going to see any other place. As a avid shopper at target I will continue to do my shopping and will continue to recommend it. The best store ever!!! Target is our family meet up store!!
Most of the Targets I visit are very well maintained (clean, organized, well-staffed.) It's very easy to find things throughout the store, I feel like the selection is very broad and varied, and I enjoy shopping at Target. The in-house up & up brand is often very competitively priced and I've never had any issues buying generic. A lot of the clothes are cute, too, and I always find myself discovering a new cleaning or cooking product that becomes indispensable. My only hesitation is that I am aware that Target shows their employees a lot of anti-union content to discourage the retail employees from unionizing and I don't really like that and I have discomfort about spending money with an union-busting retailer.
Of all the big box stores Target maintains good quality, great prices. My teen granddaughter loves Target for clothing, skincare and make-up. Fashion very up to date. First store we go to for gifts.
I would give them a zero star review if I could. I ordered items at the drive up and when I got there I realized I had no room in my trunk for the items so I asked the rep if they can kindly put it in the front seat since there was no room in the back. The rep got very agitated. Opened the door. Put the items in and slammed the door shut and stormed off. Extremely uncalled for and very rude. I will go out of my way not to go to Target in the future. I used to be an avid Target shopper. A real shame.
The Target in St. John, Indiana is not consistent on enforcing their mask policy. I've have seen so many people with either no mask or a mask on their chin. No one says anything to them and they are left alone to shop. My husband went to visit the store to grab milk and was asked to leave if he didn't wear a mask. He has no problem wearing a mask, but was very surprised they asked him to leave. He even called me and said, "I thought you said the mask mandate is not followed here at this store, that no one is wearing them." I told him that's true. I visit that store twice a week and wish I took pictures of the amount of people not wearing a mask, mostly women. I've only seen one man with no mask. I guess women are allowed to shop at Target with NO MASK, but men are required to wear a mask to shop. What's up with the discrimination at this location?
Buyer beware of Target.com - I recently made a purchase on Target.com - wherein I had to navigate through pop up boxes which tried to sell me a "protection plan" for the item I bought. Which was a simple $40 desk lamp. The pop up is automatically set to "yes, protect me" - you can't click the X - as I thought as I was charged for the plan. In the Order Detail on my account, it said it's non-refundable. It took a phone call and a nice customer service person to refund me the money charged for the plan. Which is why I give Target.com 3 stars vs. 1. Someone in their Marketing Department needs to be fired for conducting business this way. Are your finances in that much peril Target?
As soon as I went into the Target Store I was stopped by a security team member who stated “because my dog was not old enough it could not be in the store.” I stated my dog was for service to me for several reasons. I was then asked by this employee did I know that it takes a year for an animal to be trained to be a service animal! I was not asked how old my animal was. I was not asked if this was a documented service animal. My dog is harnessed, collared and leashed. I asked guest services for a copy of this policy. I did not break any policy and upon getting a printout copy I decided not to buy the items in my cart. I am not sure if I will shop at Target ever again.
I purchased an electronic kitchen appliance. I drove 100 miles round trip. Upon returning home and opening the box I realized that it was missing a piece. I contacted Target to see what they could do for me and their only solution was for me to drive another 100 miles to trade it! My first and last shopping trip to Target!
It became well known to me at the conclusion of an "entice hackers to catch identity thieves" scam that Target gift cards were a popular method to scam consumers. The asset manager, who had finally asked me if I was being scammed, to whom I had replied "I don't think so!" was finally able to get through my trance, for lack of a better word. For one hour and fifteen minutes I entered and exited the store and was witnessed by the same clerk near the same self-checkout counters purchasing up to ten gift cards separately. Shortly after the conclusion of a terrifying four-hour experience, we were present at the Target store with a deputy sheriff. That same asset manager provided 21 copies of receipts for $500 gift cards.
My complaint is that Target training to detect consumers being victimized by scammers is abysmal or perhaps nonexistent. After Discover refused to reverse the unconfirmed purchases, I contacted Target for recourse. I was told that too much time had probably passed and that I could only recover monies that had not been used on the gift cards. Within minutes, the representative was able to tell me five of the cards had zero balances. My second complaint is that the asset manager at Target did not inform me that I should contact Target immediately with the gift card number on the receipts for which he had furnished the officer and me copies. Again, a lack of training for Target employees.
I had been promised refunds on any charges I made that day ... or I would never have left the house. Target had sales of $13,500 on Black Friday 2020 because of a scam for which I am liable. Target Stores could have been more helpful during and after this scam ... and I wonder about all the other scam victims. Some Target stores in some states appear to be more proactive in reducing crimes than Wisconsin.
I purchased 2 Apple Watches Series 6 from the Target website and when the package arrived one item was correct and one was incorrect (Series 3 Apple Watch). I understand that the warehouse gets the orders wrong and I was understanding of this issue. I went in to the North Hills Target Store in Raleigh, North Carolina to return the items but the team leader - Cleo was very rude to me. First visit, he refused to refund the items as it “was going to mess the store inventory up.” Like I give a **! He told me to contact customer service.
So I went all the way back home to contact the customer service and they told me that these items are only returnable in store and that Cleo advised me incorrectly. So I went back to the store for the second time and he again refused to return the item. He called customer service and then when he put the phone down he LIED and said that I need to call them AGAIN and get a pre-paid return label to send the items back to the warehouse. So I went back home again!
I spoke to another customer service advisor - Jenny, who reiterated the same thing that the previous advisor who I spoke to on the phone, that I need to take the items back to the store for a full refund. When I went back in to the store for the 3rd time, Cleo said he cannot “serve me or give me a refund” - specifically me. Apparently his manager Robert said this to him - but Robert was nowhere to be found when I asked for him!
HE then bought over another manager from the clothing section who didn’t have an idea what was going on. I heard Cleo bad mouthing me and was talking about me unknowingly that I could hear - calling me a thief and all sorts. He was very unprofessional and was talking about me to staff near the counter. Check the cameras!!
He then stooped so low and was racist towards me and said “We cannot serve people like you” (I can also go into why America think ** people are ignorant, because that is how ** people speak to customers like myself. But they wouldn’t like it if someone spoke to them like that!) This shouldn’t be about racism but unfortunately Cleo was xenophobic towards me as an Asian person. Disgusting behaviour! This wasted half day of my work time and I lost half a day’s salary, so I need reimbursing for my time wasted and I want action taking on Cleo for racism, discriminating and unprofessionalism. I sent this complaint to the store manager Robert **, but he has ignored my emails as he is rude and ignorant!
I have purchased multiple gift cards from Target.com using my Target REDcard with no issues. However, that has changed. I recently ordered some gift cards. The order initially processed and then I received an email indicating the order did not process but gave no specific reason. I called Target REDcard and was referred to Target.com who was told me a glitch occurred and it will be corrected and try again later. When I tried again the same issue occurred. I called back and was told the the orders were cancelled and that they would clear out overnight. Target.com shows that the orders were cancelled; however, Target REDcard still have the orders pending. I currently cannot use my card and calling Target REDcard no service has been a waste of time. I asked for a supervisor and that request was rejected. It has been over a week and the issue remains unresolved.
TERRIBLE CUSTOMER SERVICE!!! I bought a night stand from there. While building it I noticed 2 cracked load bearing boards, which I glued and clamped and all the holes needed drilled out because they were not deep enough and would have cracked the boards installing the screws. There was also a repair that had been done to the front face using putty and sand paper, but wasn't re-stained so I had to touch that up. I also had to put in supports on the bottom shelf because there was none per design and would have sagged as soon as I put weight on it.
I contacted customer service for a partial refund for my extra work on the stand and to save them return shipping fees. Their only options were to return the stand for a new one, but they were completely out of stock until for 3 months or return the stand for a refund. I made the stand usable after hours of building and fixing it so did not want to return it at all, just a discount of 10% or 20% or something. They refuse to answer me. So now I have to disassemble it and return it, which costs them much more in shipping than a discount. Then I have to wait for a refund and then purchase from someone else. Terrible customer service and a terrible experience!!!
I wouldn’t have believed a Target could have such bad customer service, if I’d not experienced it or witnessed it myself. On CHRISTMAS EVE (advertised closing 8pm), announcements blared overhead every 5-10 minutes from the time I walked in shortly before 7pm, stating everyone needed to be IN LINE by 7:30pm so that all customers were out by 8pm closing. As 7:30pm approached, the announcement changed stating the line would be cut off and if you weren’t in line you’d have to come back on Saturday, Dec 26th. Never in my 52 years have I ever heard of such a thing occurring in retail, but financial circumstances had me shopping on Christmas Eve for the 1st time ever, and I wasn’t taking any chance of being told I couldn’t purchase gifts for my grandson.
When I exited the store at 7:43pm, I passed an employee preventing several customers from entering the store through the exit doors (the entrance were locked). I said to a mother pleading with the employee to let her run in, for just one item which she knew exactly where it was, that it was unbelievable they were doing this and to contact corporate. However, I’d no idea that you can’t actually contact corporate. In my attempts, all calls were connected to “customer service” NOT in the USA, and the only help they extend is to make record of the complaint. I’m sorry but I do not consider management deciding to threaten and refuse entry to customers, and close doors early on Christmas Eve were in the same category as issue with an order or cashier being rude, etc.
My experience with their automated system and “customer service” lead me to believe they actually don’t care at all what a customer’s experience was. All of it has left a dark stain on my long-standing excellent opinion of them. Though I personally paid a price for choosing to visit their Culpeper VA store on Christmas Eve (despite asking if I had everything, items paid for and on receipt were not in my bags), the pleading mother being denied entrance affected me more. I called another Target and their doors were NOT locked before 8pm. Whoever made that call in Culpeper, should be out of a job. Retail obviously isn’t for them.
I ordered my gift cards online because of the delivery date. These cards were to be delivered on 12/9 which was ok but I have to mail these cards out so I didn't have much room for delay. Today is 12/12 and my cards have still not been delivered. Now I am being told that they are scheduled for delivery today (although the tracking says the number is invalid!) by supervisor Logan, at Target gift cards. As I suspected the cards were not delivered today is 12/13 and they should have been here on 12/9 and of course now the tracking number is no good, Target only tells you after you call and complain that the cards will now take 7 business days. The customer service people refuse to understand that these were gifts to be mailed elsewhere.
I know I was told it was to be delivered yesterday to get me off the phone. I am really angry because I could have picked them up at the store but thought I would save time if I got them Wednesday instead of Saturday. The gift cards are not sold through a 3rd party vendor so Target can do what they want. Had I been told that I could not return these cards and that the delivery date would be different I would have not ordered them online. I have been a loyal Target customer for over 21 years, buyers beware even if it's a company you have dealt with for years, it is not the same, the service is now consistently horrible. I might as well shop at the Dollar Tree. At least I know what I am getting there. BE CAREFUL. TARGET GIFT CARDS ARE NON-REFUNDABLE, NON- CANCELLABLE, NO HELP AT ALL FROM TARGET!
I have been to a lot of grocery stores in my lifetime. I have Publix (too expensive), Walmart (hit and miss) and TARGET. Target is always clean and a lot of customer service around to help. I love that they have outside of the box items. And their own brand is excellent. I have never been sorry for shopping and getting an extra 5% off with a Red Card. I also have become friends with the pharmacy staff and they are the best around. I love the superstore grocery, I can get all my shopping needs done at one time. Always nice to try new products and if they don't sell fast they will move them out. Love Target brand of coffees, Peppermint and Double chocolate are my fav. I always feel safe at the store. My Target has an upstairs parking deck, which is great when raining. Yes, I would say I love my Target!!!
This morning at 7:35am I went to "drive up" my pick up order at **, TN. that contained 2 items. When I arrived at 7:35am, I let them know that I was there per their app instructions. I was the only car there & when 7:50am came and my order still has not been delivered I called guest services. After waiting for guest service to answer the phone for a minute, I advised the rude nameless associate that I had been waiting 15 minutes for my order. She rudely told me that the drive up lady was on her way out. I told her that I did not see her yet, & she repeated herself rudely. I asked to speak to a manager & she told me he was busy. I told her that he could not be too busy to speak to a customer. Once again she said he was, & I said I would wait. So she asked me my name & placed the phone down so I could wait.
While waiting for the manager to pick up, the drive up person brought out a huge basket of someone's order that pulled up less than a minute from when she came out. This lady had the audacity to give that full basket to that car, before myself who had been waiting almost 20 minutes at this point. When she finally gave me my order, I had to give her my code verbally because it had expired off the app. No apology for my wait from this lady.
So, as I waited 10 minutes for the store manager to pick up, he finally did. He answered the phone "hello". I asked him if he was the manager b/c managers do not answer the phone hello. He said "that is how you answer the phone" in a disrespectful tone. I asked him for his name & he said Jared. I said, "You are the store manager for the entire store," and he said yes. I said I do not buy it, b/c a manager does not answer the phone after a customer waits 10 minutes with hello. He said "that I will have to buy it", and he HUNG UP ON ME.
Now, while all of this manager phone call was happening, I was driving to the **, TN location. When I arrived there, my order was brought out to me in less than a minute. Which just tell me how the ** location is being ran by immature teenagers, who are paid an hourly rate to be disrespectful to customers. Also, that location is the money maker for this company, so you think they would have people work for them that have some integrity.
I purchased this unlit 7’ artificial Christmas Tree at Target last week and was amazed at how full and truly beautiful it was once out of the box and fully decorated. The tree was on sale, I paid $34.20 after the sale price less my 5% Red Card discount. We have a small apartment tight on space, searched the internet, and came across Target’s “Wondershop” Christmas Trees. We checked the in-store display and decided to purchase it... And we’re so happy we did.
Buyers Beware of Target's Electronics Dept and 3rd party Market Source Inc mobile dept in Target, employees cannot be trusted with your personal info while they are setting up your new or used mobile phone. They will hack your phone, steal from your info and do idenity theft on you and the store managers and corporate will tell lies on you and back her untrustworthy employees up for committing crimes against customers. That's how they really make their money doing identity theft on customers.
Target Electronic Employees asking customers for your medical insurance info in order for them to do identity theft on you and get your medical insurance as well as hacking your emails, etc and all your online accounts. They will hack and they will also evesdrop on your phone calls and use your IMEI on your phone to track you and do other fraud. Target has received numerous complaints about market source inc in their stores from their customers and nothing is being done about it by target. This has been reported to BBB and police.
Due to the Covid-19 outbreak my husband and I decided to use online shipping for Christmas this year. Yesterday we received a gift we had ordered for our grandson, the Target box it was shipped in was in perfect shape with the target tape across it. When we opened the box the Fortnite Deluxe Bus box was crunched, ripped, and opened. Clearly the person putting in the box knew this and shipped it anyway. Returned it to Target to find out they are out of stock at every store within 150 miles and online.
Was able to locate it on Amazon, but had to pay 17.56 more for the product because it is no longer on sale. Target employees stopped just short of calling me a liar when I returned the item in the shipping box and wouldn't help me try to locate one at a Target further away. Definitely not going to think twice before shipping from Target again, knowingly shipping damaged items rather than dealing with the issue at point of sale is wrong.
Purchased a 70" TV only to find out that the TV in my box was not the one I purchased. Apparently, someone in Target's supply chain (Wisconsin) swapped out with an old/non-working TV and stole the good one along with all the accessories (legs, manual, remote, etc). The TV cost me close to $900 and I paid an additional $85 for the 3 year warranty.
When I reached out to Target customer service, they were responsive and promised they would reach out to Vizio (the TV manufacturer) to see if someone had connected to the internet on the TV with the serial # on my box BEFORE my purchase. Unfortunately, Vizio claimed they did not see anyone log on prior to the purchase, which puts me out of luck with Target. They were unable to assist me and now I'm out close to $1000 dollars. I am sick to my stomach. I do understand that it's my word and anyone could call up claiming what I did... Just frustrating that there are no checks and balances for high-ticket items like this.
Items, especially furniture, often arrives damaged due to poor packaging. I would say about 75% of all furniture items I've ordered from them come with severe damage due to poor packaging. However, they are so flexible and customer service is so great that I still continue to purchase their beautiful items. So many companies could learn from Target's great service (looking at you Pottery Barn!).
I received some (2 FREE coupons Up to $5.00 each from Kellogg's) to replace some Pop-tarts that I purchased. I went to Target to get my FREE product. I purchased my things. I give the girl my coupon, 2/$7. Cereal was one of the items I purchased. So I gave the girl my coupons and use my $5.00 free coupon I gave her ..She said, "We don't take these here." I said they are from the manufacturer. They aren't printed, I got them from Kellogg's in the mail. She tried it again and said, "We don't take these." I would have gone to customer service but the lines were long and also people behind me..So I gave her back the cereal. With using the $5.00 off coupon I would have only paid $2.00. That wasn't going to happen/So why if Target won't take those coupons and they sell the merchandise in the store. So I'd like to know what's up with that.
I bought 3 items for shipment. Tide another detergent & mouthwash. Box arrived no name on the box. Looked like package was done by a 10 year old. The items inside all were just placed in the box, no Cushioning between the products, so everything was as upside down & leaked in the box, what a mess. Try to return good luck. Amazon issues a return, you put the item out front and the ups picks it up. Target you have to take it to them, or a designated place. You have to do it.
Not the first time with them. Stores are good, shipping is horrendous. Don’t use this part of their service, it never goes right.
I have visited all Target stores from Camarillo to Ventura, which is about 4 stores. Grocery shelf items are almost non existent. What grocery store doesn't carry normal canned vegetables such as green beans, peas etc. Only if you order them online and pick them up do you get what you need because they don't put these items out on shelves. I found this out at the Camarillo store. Home goods are pretty much empty shelves. Unless you want makeup or pharmacy items, don't waste your time to pay high prices for food items they don't have in stock.
First off I would like to say that I have been a BIG supporter of Target for 20 years and have always supported them over Walmart. In fact I have never stepped into a Walmart over the last 20 years. With that said this will be the end of my relationship with the Target corporation after the way I was treated. I placed an online order today for some Apple goods and they were cancelled because I used a gift card. I called and they apologized and said it was their mistake and they would get the order replaced. Well after being on hold and transferred to multiple people and finally ending up with a supervisor named “Jose” after multiple hours he said there was nothing he or anyone could do to get the order replaced even though he admitted it was their mistake.
I was not even given an apology. He said to refer to our terms and hung up on me. Before he hung up I asked to speak to a manager and he said there wasn’t one. Really? No managers work at Target? This is the absolute wort experience of customer service I have ever experienced! After being praised by multiple associates that the order would be replaced the supervisor “Jose” said no way no how and hung up on me. I will never step into a Target EVER again. Thank Jose for losing a life long customer. Case numbers are ** and **.
I attempted to shop in Target on Wade Hampton Blvd. in Greer SC. Many of the employees had a mask that covered their mouth only. About a third of the customers had no mask and no one requested that masks should be worn. There was NO clear sign of reasonable dimension (or I could not find it) that stated that masks are required. With the huge number of new COVID 19 cases in town I expect the local management to clearly support the announced policy by Target Corporation.
I visited the Target location at 4000 Monument Road to return a gift my son received for his birthday Sat. His grandma purchased him a car seat however it wasn’t safety equipped so I was returning the chair to get a more secure one. I was told they didn’t know why I couldn’t return without a receipt. I explained that it was gift and a gift receipt wasn’t provided. The cashier then told me “she didn’t know why I wasn’t able to return without a receipt.” I called customer services and was advised that the item could be return however I would have to get someone else to do it.
I don’t recall returning without a receipt because I always use my Target card. The principal about the situation is how rude PAULETTE WAS. She told me she was a manager when I asked to speak to one. Bieber another employee there advised she was a “front end lead”. She slammed my id and Corp number on the counter. I asked her to place it in my hand like I placed it hers. She then advised that I didn’t give it to her so she’s not picking it up. She walked off leaving my other item on the counter and never returned.
The original cashier returned and skipped right over me, asked nice and politely to the ** guy “how can I help you?" Thanked him for his patience but never said another word as if I wasn’t standing there. I understand many people have it set in their heads that “** ARE ** AND STEAL” but everyone isn’t like that. I work just like they do. On top of me spending so much money there on a reg. But I do know Target lost me as a customer and if his grandmother didn’t live out of town I would tell her to get her money back. I will be boycotting Target until their employees know how to treat their customers.
I went to purchase a number of items for my son's birthday. Found most of what I was looking for. As I was leaving to finalize my purchase, I waited patiently in line..following social distancing guidelines. A very nice security officer told me to wait a minute while the girl on duty at the self checkout lane wipes down the kiosk used by the previous person in line. The girl in question, looked me in my face with a look of disdain and refused to wipe down my kiosk. Instead, she wiped down another kiosk for the ** woman behind me. I said absolutely NOTHING to her. But, I DID pointedly stare at her as I was leaving. Whereupon, she turned her body so I could not read her name tag. I plan on making a point of THIS incident on social media and will actively call for a nationwide boycott of ALL Target stores.
I placed a delivery order on July 12 at around 450pm. I had the option to select a delivery time between 6-7 pm.. Fast I thought. I forgot a few items so I went ahead and added them to the email confirmation I had received. I called Target at 5:01 to make sure my order was updated. The man said, "Yes I see them both." I received part of my order at 7:59 so at 8:30 I called 612-815-6755 to inquiry about the rest of my order the young lady called the warehouse and they told her, That they had sent me a text and I Didn't respond (LIES) so my order was never processed. Why are you Lying!! Why is part of my order (5 items in my house). I liked target. But Because they lied I will definitely go elsewhere for my groceries. So many other options out there!! Beware of the lies,
A few days ago I visited the Target store in the Holyoke mall located in Holyoke Massachusetts. While shopping I came across an item that was priced at 0.00. In our state we have a price accuracy law. This means that if a price at the time of purchase isn't accurate to the price advertised, then if it's under 10 dollars, it's free and if it's over, you take off the 10 and charge the difference. The 2 employees assisting me would not at all follow this law even after mentioning that I was well aware of them having to follow our state law. This is the time when a security guard stood closer as to intimidate the situation until I stopped "fighting for my rights." 2 different price tags on the item was priced at 0.00. 15 dollars is what they told me it was going to stay at so I could either buy it for that price or not at all and that it wasn't up to them to uphold any law so I could call the cops if it was such a law and bring them to court for it.
It was so embarrassing to be treated like a scammer or a scum bag for just trying to stand up for the laws that are set in place for a reason. Guaranteed if somebody tried to steal something the associates would be using the law to stop them from stealing in any way possible. Why is this not the same for when it comes to the customers rights against the store baiting and switching? A law is a law. It shouldn't only be used in favor of a company. Then when a customer tries to stand up against the store, they're made to basically leave or pay for it. This is so wrong.
The situation was so humiliating. To have a security guard standing there in a "ready" position against somebody who was t doing anything wrong but trying to act on their rights is despicable and very unprofessional. I'm so disappointed in target's policy of either not properly training their employees or allowing them to treat their customers the way 3 of their associates did. I'm really not sure if I'll ever choose to go to Target again to be honest. That's how embarrassing it was.
I purchased 3 items at Westminster Mall, Westminster, CA store. Blonde cashier offered overflow cashier checking out for less than 5 items. I placed my 3 items on her table. She rudely told me I needed to turn over items so she could scan. She was wearing gloves and face mask. I asked why I needed to handle the items she was scanning. She responded I should've known I had to turn items over for her. Nothing was posted anywhere in store that I could see requiring I handle items once items in front of cashier. Needless to say, cashier used rude and unprofessional tone when she told me to turn items over. Then when said I was going to complain, she said "Good Luck." Never again will I shop at this store.
On 4/9/2020 I purchased a Snoopy Snow Cone Machine from Target. It was an Easter gift for my 7 & 2 ½ year old grand daughters. They were so excited to get it. The 7 year old had been missing her weekly after school stop at the local snow cone stand since the Covid-19 pandemic had us quarantined. I got everything all out of the box and set up per instructions. The girls were at the counter wide-eyed and ready to make some snow cones. I get everything all set up and mounted, only to open the drink mix to a very gross, clumpy dark red substance that I was not for a second going to pass on to them. So, ok maybe it was some old stock so, I threw it away and moved on. Got out one of their drinks to flavor the ice with and started shaving. It is not very well made and the turning took some effort, but I was willing to do what it was to take to get my grand daughters their snow cones! And for the price I certainly wasn’t expecting anything fancy.
So, here we go, two little cups finally filled with shaved ice. I pour some yummy vanilla ginger ale over them and the girls sit back to enjoy their snow cones. A minute or so in, my 2-½ year old looks at me with her mouth kind of gaped open, and says “ Granny my tooth fell out”. Being so young, I knew she was nowhere near losing any baby teeth yet. She had seen her older sister lose hers so, that was immediately what she assumed it was. I run to her with my hand out for her to spit it into my hand. Out she spits a sharply edged little rivet!!! My heart pounding as I grab her cup as well as her sister’s and lo and behold find ANOTHER ONE in the bottom of her sister’s cup!!!! Attached are the pictures showing the rivets came out of the poorly attached ice shredder. All parts accounted for. So lucky that her or her sister didn’t split their tongue, lip or swallow it!!! This product needs to be taken off of the market immediately!!
I've always had excellent customer service experiences with Target and am a very loyal customer. With that being said.. I bought a phone from them about 4 weeks ago and it wasn't what I expected. I mailed it in for a return 3 weeks ago (I am unable to return in-store because of Covid) and I still haven't received my refund. I have reached out to customer service several times both online and over the phone and I get a different answer every single time; not one is actually being helpful. All I want is my card to be refunded.. Now I'm out over $200 and I'm stuck using an old POS phone. It's very frustrating that a company as big as Target is being so difficult and stingy with their refunds. I'm very surprised and disappointed in their customer service. :(
I ordered this Nintendo Switch for my daughter. She is been waiting for this since Christmas. I ordered it online in Target. At that time they still had 4 left. I was the first one online to order it. After paid for it with my credit card and confirmed order is good. I went to bed. Wake up this morning was told by email that the order were cancelled. The reason is Technical difficulty. That’s BS. I think they cancelled my order because we are Asian and we never complained.
I will no longer shop at Target in Cheektowaga N.Y or any Target store location. I'm tired and fed up with being racially profiled and followed when I shop at their store! I've noticed it at least on 3 or for 4 separate occasions. 1 occasion was with my sister so it's not just me. It's gotten to the point where it is painfully obvious! This has been going on for years and they refuse to do anything about it. I and anyone else that has shopped at their business should not feel like a criminal while browsing for items for purchase! I'm done with Target!
Constant changes in the store makes it impossible to find items. Staff is untrained on the products. Aisles are blocked with staff stocking merchandise, making it impossible to maneuver down aisles. Sales personnel look extremely unhappy and have been rude to me. I resent being called a "guest", instead of a customer. It makes it seems they're doing me a favor for allowing me to shop in their store. We, the consumer, are paying employees and corporate. Not the other way around.
The staff is helpful without smothering you. Everything is nicely organized without feeling like you could be killed by the overstacking falling over on you, think Walmart. The prices are reasonable and the products well made.
Target provides great value for a wide variety of products. You can get organic produce and environmentally safe cleaning products. If you can get the same that are traditionally produced. Often frozen food prices are cheaper than Costco. Target also provides many types & amounts of ethic food. Clothing is of good quality and pricing. The seasonal products are often unique and of very good quality. Pet products are priced below Pet Smart & PetCo. Finally, the stores are adequately staffed to assure a swift checkout. These a but a few reason I always shop at Target for my pets, my personal needs, clothing and food products.
Target grocery has several brands and always is well stocked. The household goods & craft section could be larger/more variety. The clothing sections have improved in quality. They are consistent in what they carry.
Excellent customer service, employee stop doing what she was doing to assist me and help me with a question I had on a product, not only that she price match from Amazon, very good experience. This has not been the only time I have encounter very good employees.
When I need something quick or just to browse and shop ideas are endless at Target. The design of the store is laid out with ease of access and eye splendor. The housing bay of clean shopping carts, clean bathrooms at the front entry and HR resources in view with lots of room, is a strong indication TARGET focuses on their patrons. The dollar shelf is a Wonderful Welcome – perfect for gifts, grandkids or just cool and useful items. It doesn’t stop there.. Sales, quality, selection departments and alluring displays give rise to ideas is my favorite. From any display or department you can pivot in any direction and be just where you need to be.
A great place to shop for all kinds of merchandise for the home. The sheets they carry are of high quality and the price is very comparable to other stores and on sale the price can not be beat. There is a large variety of cleaning products with exceptional pricing. Their collection of baby clothes and variety of useful baby furniture can not be beat. Their selection of exercise equipment is as good and price wise can not be beat. They have a wide variety of electronic equipment to suit anyone needs with pricing as good as other department stores. They have a fantastic online shopping with delivery to store with easy pickup by Customer. Making this a valuable tool to use when a person is in a hurry and wanting to save time. Target has a unique grocery area and comparable pricing on items. I would highly recommend shopping at Target for food prices on items and their 5% discount is a great tool to help make shopping better.
Target is always clean and the people are always fast and friendly. The merchandise is always to read and reach. The stores are always bright and the bathrooms are better cared for than other stores. I would definitely choose them over the rest.
I love shopping online at Target. My order can be ready for pick up within 2 hours and usually it's ready earlier. I also use home delivery. There were a few times that an item was received in a less than perfect condition or the wrong order. I was able to rectify the situation online immediately without returning the items. Their customer service is exceptional. I shop at the Concord Township store in PA and Brandywine in DE. The Brandywine store has been recently remodeled and it's beautiful! It's also a pleasure to shop in the store. And their prices are always good online or in the store.
Has quality items much better than their competitors. Stylish clothing, great household decor and accessories. It's my favorite go to store. I buy all my cleaning products here, mostly buy all my gifts from Target, my dog toys and their dog food.
Target Stores are always very clean and organized. The aisles are not too close together, the lighting is bright enough, and individual departments are well stocked with a good variety to choose from. The customer service staff is there if needed, and friendly and helpful when called upon. This includes floor staff, cashiers, and the customer service desk associates as well.
Target always has reasonable prices on items for your home and great choices...especially during the holidays, they always have fun items to choose from. And I love choices of their clothes and again always reasonably priced.
I just love Target stores! They are always clean and well organized. I am able to find everything I need and more. The people are very polite as well. Anytime I need to return something they make it so easy too. I know that their prices are a little higher than other places but to me it's worth it. #targetshopperforlife
Quality with reasonable prices is Target. Shopping here is one stop! No need to shop at more than one store to find what you’re looking for! Target has it all; beauty, skin care, household, groceries, electronics, toys, furniture, clothing, etc and it's top quality brand names! Every holiday that is celebrated and seasonal merchandise is sectioned off and displayed beautifully. There is a Starbucks and mini Pizza-hut at all locations. I find Customer service to be helpful and friendly! Also, Target advertisements are very attractive! The Oscar goes to Target! Love this store!
I love shopping at Target mostly because it's fun, by which I mean I enjoy looking at what they've curated, it has Fancy Feast cat food, I like using my Red card, and the kids fashions for my granddaughter, and I enjoy finding cool things on clearance.
My favorite store! It's an addiction really, it's a fun shopping experience where you can buy pretty much any product you need. Lots of beautiful unique home decor as well. I go to target for all my shopping needs.
I love Target because they always have variety of natural hair products from different companies to choose from and their prices are reasonable. I usually check Target online which shows me whether or not they have the item in stock at the store before I actually go to the store to buy the item.
Where I live, Hawaii, we have limited access to goods. Target seems to have the best selection and is the most receptive to customers. They do their best to address problems and to keep shelves stocked.
I find Target about third on my list of stores to shop in. Meijer's is my first choice followed by Walmart. Seem to have much better products and prices. The atmosphere seems better for shopping while the two aforementioned are much busier at least in my hometown.
I really find Target's order pick up very convenient when I need it. The vegetables I get at Target are delicious. I have gotten great deals on large technology purchases. The product choices are great. It is always so clean. Target is my total go-to store.
I love the online/store pick up feature and use it all the time. It's so nice to order and pick up without going in the store! And the team members that bring it to your car are so pleasant. So are the checkers inside, unlike other retail stores.
Love shopping in Target!! It’s got great products and the atmosphere and layout is wonderful.. I usually stop at the Starbucks in the store before shopping... They have great exercise clothes and also beauty and cosmetics. The pet area is stocked well and the home essentials are great too!! Love Target for everything!!!
There is always someone available to help you, willing to show you where things. Their quality is so much better than their competitors. Great selection of items. Ease of finding items and if necessary easy return policy.
Compared to their immediate competitors the quality of the merchandise as well as the overall selection is better, including being more current, & more hip. Plus Target seems to always be better staffed, especially during checkout. I truly respect Target's evolution over the years.
The Target store in my review is located in Port Orange, Fl., other stores may be different. This store in general is clean, the restrooms, the register area, all are clean and organized. The customer service desk is prompt and pleasant at taking care of the customers. They have a good selection of merchandise in most departments. Grocery prices are about the middle range of prices in the area. Clothes and shoes are acceptable, as is the kid's section. The home decor has stylish lines. The parking lot is ample, with a lot of accessible spots. This store does not have a garden center.
I love going to Target. It does have a variety, the only problem is: there is not a variety, certain items are good but overpriced. Looking for help on weekends is very annoying, have to go hunting down a representative. Petite sizes are a minimum, and not many clothing items to choose from. In houseware prices are 8 to 12 dollars more expensive or higher.
This store is clean, very well laid out with friendly and helpful staff members. They treat their employees well and it shows through customer service. No matter which state I am traveling in; the same experience and quality is universal. It is my go-to store.
The Target store I go into is always clean, the associates are friendly and helpful. Their prices are a little higher than WalMart but that does not concern me, it may others if they are on fixed income. Target needs a better selections on many of their items, but I like shopping there.
I like Target because they offer such a big variety in items I need. Prices aren't always the cheapest but it's much better than having to go inside a Walmart. The clothing items are a fairly good value when on sale and I like what they have to offer for kids and women.
We love Target. Great deals and weekly specials. We can always find what we're looking for and if we ever have a problem they are quick to resolve. We've purchased everything from televisions to string cheese. The selection is awesome.
Target is my go-to store when I am seeking a household item of good quality at a reasonable price. The selection is decent, the quality good or better, and the prices within reason. The stores are generally well-maintained and the employees always helpful.
Store is adding more organic produce. Their strawberries and lettuce are better than some of the higher prices grocery stores. They are one of the few stores that carry the jumbo toilet paper rolls. I like quality produce, home goods and exercise clothing in one convenient store.
No store can have it all but Target comes pretty close. I wish they carried some basic sewing materials, elastic, thread, needles. If I know Target doesn't carry it, that's when I'll go to WalMart - only because of the 1stop shopping. I love that Target carries its own brand not to mention giving back to the community. I also like that you get $$$ off if using your red card, whether it's a debit or credit card. Also, specials throughout the store w/ the "circle" app - used to be cartwheel. Target will also price match & give a price adjustment if an item you purchased goes on sale. Just another way Target helps me save $$$. I'm a definite Target shopper & fan!
Target stores have some of the best prices on items I use every day. There are several store locations in my driving area and if one store is out of something, customer service will call neighboring locations to check their stock. I can ALWAYS find something I need or want. Never leave a store without something in my basket!
The Target App is the best thing ever. This has saved me time and lots of money. They have great deals and discounts. The staff is very helpful and very pleasant. I have recommended to several friends and they also now use the app. It’s a true time saver.
The store is a great place to shop especially when they have a sale. The salespeople are nice and helpful. If you cannot find an item there is someone around to help you find it. I love it when the items on sale are still available when you get there.
Love Target. I always find something thing that fits me. I'm small and it's hard to find things that fit and that I like. Great prices too. The one I shop also has a CSV pharmacy....I love the men's section as well.
I’m rating Target because it is by far the store where I shop the most at. I would honestly say that I go to Target at least 3-4 times a week. It helps that they are right up the block from however if it weren’t for the fact that they have absolutely everything and I do mean everything from milk to furniture to small tool sets I have probably purchased something from each department at least 25 times in the past year. Their quality of product is great. Their service is great. I really like the cloth they recently started selling. Appliances, you name they have. If there was one store that I know for a fact I would and have already recommended to people. It would be target. Sometimes I go in there just to see what they have and someway somehow there’s always something that I need. So in conclusion target is by far the best retail store in my book by a long long way.
Target has a quality at a low price that no other store can give. I always go there when I want the best in beauty and health products but also for clothing and shoes. The breadth of items in the store surpasses any other store out there. This is my first-go-to store for anything I need.
I really love Target Stores because the store is always clean, never crowded, I can always find what I’m looking for without any problems. The prices are reasonable, the atmosphere is great with smiling and helpful employees. I love the variety of different things in Target, I can come in and buy everything I need within one trip. The value of whatever I’m buying is definitely with the price, so I don’t have a problem spending a few extra dollars. Sometimes I will make trip to Target with no particular item in mind to buy but sure enough but the time I step in there my basket is half full. That’s how much I love Target!
Reminds me of the old Kmarts. Kind of dingy, poor selection. No values, you only go here if you can’t get it elsewhere. You will also pay way more for it than you should have to. Surprised they are still in business.
Target is the place to shop for many great items that you need on a daily basis. I find that their selection is competitive with other similar stores in the area. I love that their items are online making it easier to shop and pick up. An extra bonus is the online pick up is close to the door unlike some stores which make you walk to the back of the store.
Love our Target store, prices are always less than other comparable stores, with self-checkout very seldom have to wait in line. My prescriptions are filled there and they also are cheaper than other places. Clean store and frequently sit for a cup of coffee. A bonus is it's close to home.
Prices on most items are reasonably. Decor, home items, etc are trendy and current. Selection is great and the quality of even their store brand is usually good. Groceries (most people wouldn't use this as their main grocery source anyway) and some home decor items (like some of the furniture, faux plants, etc) are overpriced. Store is always clean and well maintained. Everyone loves Target.
Great customer service, clean. Parking is very safe and handicap accessible. My mom is handicap so the parking is set up to help that. Bathrooms clean, cashier checkout is fast. They always a great variety of products.
Target has remodeled. I actually liked the old format better. Selection of clothing for women is limited in style with an attempt to be quasi high fashion. Target seems confused as to its image. I liked it as a true competitor to Walmart before the new image took place.
I have placed several orders in the last couple of months. Delivery was fast. Some items I picked up at the store and customer service was friendly, organized and fast. Items purchased at a good price and were as described. Very satisfied customer.
I thought most everything in the store was overpriced. From paper towels to boots. Many of the products were similar so not a great variety for selection. Very noisy with walker talkies on employees. Not impressed and probably won’t go back again.
Who doesn't LOVE TARGET?! Has everything I need and more. I could spend hours in there. Appreciate that there are groceries in case I'm in a rush. Clean, well laid out and well lighted stores with clean bathrooms and plenty of check out stands makes for a pleasant shopping experience. Convenience, fashion, gifts, health, home, electronics, toys, groceries and seasonal at competitive prices.
Target near me usually is worth going to for rush buys... I avoid for better variety. Very similar to Walmart mostly. I use mainly for inexpensive gifts and household items. I wish the store near me were better organized and the floor assistants were more customer-friendly.
Anytime I’m shopping at Target or Target.com - it’s been an easy and pleasant experience. Target has very reasonable prices and their clearance items are even better! And now with their new way of pulling up in front of their store and picking up my items - it definitely makes my life a little bit easier and convenient.
The Target Store has a variety of many different items for anyone. I usually buy toiletry products for myself or anyone in my house. Also, just to let you know they have a nice aisles for anyone to buy and move their carts. That's awesome!
I have very mixed reviews regarding Target - First I do not like the fact that they will have in their flyer that if you buy 2 boxes of Pampers diapers you will receive a gift card of $10.00. When you get there they do not have the sizes that they advertise in the store so you are left with purchasing a different size and not receiving the $10.00 gift card. Second they do not stock baby formula on the shelves and if you go to customer service they give you a hard time going upstairs to get any for you. I am not alone with this issue. Why can they not stock more on the shelves since they are the only ones who have it in the area since Kids R Us closed.
Another issue with them is that they will only have one register open for you to use. They do have self checkout but here is the issue. Your price for Similac online is cheaper than in store pricing so you need to show them your price online for them to price match it for the dollar difference. Problem with self checkout is that the girl is not always there. Target is a great place to shop if A- they have the advertised merchandise or B- you can check out. I now try to avoid shopping there due to these issues. I am not alone with these issues as many of my family and friends have the same concerns and comments.
Clothes are overpriced and no better than Walmart. They also let anyone into their dressing rooms and bathrooms so be prepared if a man comes in when your child or you is trying on clothes and you are a woman. No one shops at Target anymore. Go to Walmart.
Target always has products I’m looking for. They have become better customer service wise in lady 6 months with more employees on the floor and friendlier employees. Online is great if they are out of a product they are able to tell me if available and when it should become and with a notification of availability.
Very good online and in store selection, great online order, ease of use as well. Love the selection of kids toys and clothes and the up and up products are great as well. Grocery selection is great and the all natural vegan collections are consistently getting more and more.
Usually utilize their website since I stopped driving - found the variety of products to be even better than the store! In store, I liked the price check machines, but disliked the narrow aisles and frequently present restock pallets. Good sales, but women's hanging clothes needs better organization!
I like to shop Target. It is usually clean and not as crowded as Wal Mart. They are always putting items on clearance and it is fun looking through the clearance items. It has helped when they put the self-service check out lanes in service with waiting in checkout lanes. I find they do carry limited products. Their prices seem to be higher but they are always offering deals with buy so much and get a gift card.
Associates available to answer questions and make suggestions. Neat and clean presentation of products, excellent size selection available on clothing. Excellent grocery department, gives an opportunity to do one-stop shopping.
They are always very helpful but there's always some outlier that arent too helpful. But overall the company is amazing and always has been. They have great products and also a great atmosphere and their marketing is on point with current trends.
I love to shop at Target because of the variety of items they sell. I can buy everything on my list. All at one location. I appreciate how open the store is and how wide the aisles are. Everything is organized and easy to find, as well.
I love shopping at Target. The only thing I hate is they call customers 'a guest'. I am not their guest. When I am someone's guest they do not take my money. I am there to to shop.
Target is one of my favorite stores because they have great deals, good offers, a wide variety of items from grocery to household essentials and furniture. If you can’t find something on a store and they have it online they offer you delivery to your preferred store at no costs which is convenient for the customers. Also they have the price matching policy which is great. Lots of times I’ve got prices matched to other stores and a few times they have even given me lower prices from the other stores.
Since Target opened a store in Hilo, Hawaii it has become my favorite store for most shopping, but especially groceries; and I have introduced a few people to grocery shopping there who have continued to use it primarily since. Though smaller than a stand-alone grocery store, their selection is excellent and at least 90% of the time their prices are noticeably lower. Only item I avoided in the past was salads since they never lasted even until their Use By dates, but I have noticed improvement in that area in the past few months. During their recent remodeling I enjoyed shopping for mega bargains in clothing, household goods, ETC, and I truly like the new layout.
I love shopping at Target as they have a great variety of merchandise and the prices are very competitive. In fact better than other stores I've checked out, especially for sales! The employees are extremely helpful and courteous, and will go out of their way to find you what you're looking for.
Love Target. One of my favorite stores. I wish the bathrooms were more Senior friendly. I Love the the variety and prices. The associates are friendly and helpful. The ways to save should be more apparent and obvious to all customers. If you don't have the "app" then you may miss out.
I love Target stores have higher quality items; more so than Walmart. Moreover, they treat employees with respect and it shows in their interactions. My Target is a smaller store and some items many not be inside; but, they are on line. They are far more respectful when it comes to returns or problems with items found within. They are a class act!
Target is my go to store. They're not too pricey and most of their items are quality. I love the makeover they are doing within the stores and the new brands they are bringing in such as Project 62 and Opal House.
I would love to see the pet supplies include small and exotic pets. I get ever other thing I need but have to stop at Walmart to finish shopping. My household had dogs, hamster, ferret, fish, and guinea pigs. Grooming tools would be nice to offer also.
Asking for help to explain a product is a waste of time. Finding a salesperson is worse! Once I pressed a wall button in the Furniture Dept for service & a big saleswoman charged toward me hollering "Get out of the way!" The patio set I wanted to purchase was out-of-stock. I asked if they'd call me after it was restocked & was told: "No, you must call us." I said, "Forget it!" & went elsewhere!
I always find great things for great prices in Target. The employees are usually very helpful and great quality product. :) I dont like that they make us pay taxes for paid fees per item but I guess it's required at pretty much every target in a shopping mall. Which is pretty much every where these days.
As a brick and mortar store must limit their selection, Target has a great choice between least expensive and best quality. We look for least expensive we won't use often but best quality for what we will use lots. It is different with each consumer. Target does a good job of pleasing the most people most of the time.
I just recently visited several different Target locations and I discovered, like Wal-Mart, each Target location carry different clothing selections. I also realized that the University Heights location is the nicest location on the East Side and in Lake County. That specific location carries very chic attire for the professional working female at reasonable prices. And oh my, the after Christmas clearance pricing was heavenly. Also at the University Heights location the staff seem to be more professional than I noticed at the Aurora, Macedonia and Willoughby locations. In fact, I plan to never go into the Willoughby location again and I reside in Willoughby.
I had to return an item at customer service, one day around lunchtime and the cashier was so busy engaging into a personal conversation with the undercover security that she never even greeted me nor she look up at me for that matter. Both of them were very rude and unprofessional. The store's atmosphere even seemed off, people weren't friendly.
Target is reasonably priced in most areas. Its clothes for babies and young to preteens have a pretty good selection. There have been times when the attire has not been in a satisfactory condition. The employees are always helpful and pleasant. Women’s wear does not have a very desirable selection of clothes.
Target has done a great job of upgrading their women's clothing -- it's really a vast difference shopping there today vs five years ago. The quality and visual appeal of the clothing is on par with that of Nordstrom or Madewell, but much more affordable to build a career wardrobe. Additionally, the Project 62 furniture is amazing!
I used to shop at Target frequently. Men are allowed in women's dressing room & woman's bathroom - already some women & girls molested. Until that policy changes I will no longer shop there or online. Good Value on stuff does not compensate for being safe.
I shopped online from Target over Christmas. I had free shipping and percentage off using my Target card. The delivery time for the items was fast and accurate. Target communicated very well when the items were to be delivered. I have had great experiences ordering online from Target. I will continue to order online from Target.
Target is so clean, bright and red. Love the self checkouts and large shopping carts. They always have a large selection of whatever one needs. Workers are always so nice, knowledgeable and helpful. Parking is easy and there are always handicap spots available.
I hurried to the pharmacy in the Target store. Got there just before closing. They filled my prescription and as I went to pay I realized my wallet wasn't in purse. I was so embarrassed. I told the girl I would just have to come back tomorrow. But she insisted, no she would pay for it. It was 5.00. I thanked her and next time I was in the store I tried to pay her back but she refused the money and said what are friends for. Thing is before that I didn't know the girl. And yes, she is a good friend now.
I started shopping at Target since having my first baby, it’s good store to shop and save if you know how to shop especially using Target circles, coupons.. but don’t really like the CS and cashier in certain stores because some of them really rude and strict! Got really mad with them in few time and don’t really want to go back the North Allen store! Products is good compare to Walmart when they have sales the price even better than Walmart so it’s still good to shop with though.
Target's shopper service SHIPT has been a lifeline when my husband & I were both too ill, or the weather was too awful, to get in a car and go shopping! SHIPT has been great. The extra added benefit was to discover online items that I never would have discovered if I was standing in front of the shelves. You can also build your grocery list across a couple of days. It allows you plenty time to create your list from all the possibilities that they will deliver for you. I haven't minded that it might cost me a little more in order to tip my shopper. Believe me they really earn their tips!
Plus after the generous 4 week trial period, I signed up for a $99 subscription, since it had more than proven itself useful. Since I always shopped at Target anyway, I've been able to get familiar products delivered right to my front door. The items are delivered in regular Target plastic sacks, no bulky boxes, and I can get unpacked in a few minutes! I love Target. Their array of products are great, and the SHIPT shopper service is phenomenal.
Target has a great selection and fair prices with lots of sales going on. I can usually find what I am looking for online and free shipping to the store for pick up which is convenient for me. If you need to return something just go straight to customer service and they take it back unconditionally.
I shop at Target for most of my household items such as cleaning supplies & personal hygiene as well as some grocery items. Their quality & prices are usually competitive with other stores plus I have the Red Card so get 5% off my purchases which helps! My only frustration is when there's an item I use that they discontinue carrying, for example Downey Lavender. The replacement item is usually more expensive & I don't like it as much.
I enjoy shopping at Target. I like that you can buy fruit, make up, cleaning supplies and clothing in one stop. The clothes are stylish yet truthfully, I think they used to be cuter before. The home goods are always nice and their greeting card selection is massive. They have books, magazines and electronics. Their work out clothing is decent and I enjoy their purse selection and hats, etc. Their holiday section is always robust. Their back to school supplies are usually quite good.
I been shopping at Target for a long time but a lot more recently because I want to support our stores over Amazon - the selection and prices are same or even better and I can get everything I want quicker. I have been able to order online and pickup the same day. The products and quality is excellent - I love the women’s and men’s clothing- the beauty selection allow me to get everything I want and use and it’s one stop shopping - clothing - food and household products!! Prices are even great!!
I have found Target staff to be helpful. The floor presentation is good too. Will have also been able to return items in store when purchased online. Only complaint is with school uniforms, I had two pairs of pants that were the same size yet one was substantially longer in the legs. Had no problems returning though.
I found good tasting cookies and soda water there for a good price. Staff are always friendly and helpful. The store is always neat, and there are nice restrooms if needed. The cosmetics area is interesting to browse or buy.
I love Target. Just recently they have added an area to do a little grocery shopping. It's nice to be able to grab some coffee or a loaf of bread. Target has excellent prices. I am a big fan of their clothing selection. A good variety of prices with fun, cute styles for all ages. I could go on. They have very nice shoes, work or play they have it covered. Target is a terrific store and I enjoy shopping there. Talking about makes me what to go buy a jacket and maybe a pair of shoes... love my local target.
I really love their online orders. You can pick up the order the same day in the store or drive up, unlike other retailers like Walmart where you have to wait a couple of days. Target employees are also much nicer and always help you find what you are looking for. Walmart employees DO NOT CARE about the customers and they never help you nor can you ever find someone when you need help.
The best Target Gift cards on minimum amount spent on particular department. Love the deals. The best baby department deals ever. Clean and tidy stores. Ships very fast. Responsive Customer care center.
I always find more than what I'm looking for at Target. Their employees are helpful and courteous and are happy to answer any of my questions. When I use my Target Red Card and Target Circle App I save more than I would at other retail stores!
Target has truly stepped up its game when it comes to quality products & services offered. Over the Christmas holidays I purchased a product online & was offered the ability to pick up at the store. I ordered this product & within 10mins, I received a text message that it was available for pick up! Not only was it cold out but also raining & I never had to step out of my car as they delivered my order within moments of pulling up to the pick up station. Target offers a great selection & their fashion lines are truly great quality fabrics at an amazing price point. Target does have a higher price point on electronics yet they will offer price matching in order to not lose a sale. I am impressed with the service & definitely recommend it to all busy parents out there who are on a time crunch!
My experience with Target online has been great. The options to either have the merchandise delivered at home or you can pick up at a close location allows me a choice that’s convenient for me. The payment options are very easy as well as discounts sometimes offered. Great experience!
I love shopping at Target, either in the store or online. I can usually find what I'm looking for, returns are simple and when I buy gifts for family in different states they can pick the items up in the store and if they need to be exchanged it's easily done.
Shopping hours flexible enough for just about everyone. Wide variety of products to choose. Easy and liberal return policy. When I need help finding an item I have always been able to find someone nearby to assist me. And most often that someone is helpful and smiling. I have never had to wait in line for a very long when ready to purchase. Adequate number of cashiers available.
Target is becoming my go-to store for almost everything. From groceries, to kitchen and bath necessities, clothes and finally personal care items. I can always count on my favorite yogurt Fage being at my Target store. (Coleman Ave., San Jose, CA). I like Target’s brand of alkaline drinking water. It taste as good as one of the more higher priced name brands. Any household appliance I may need will almost always be found at Target. Lest I forget my personal items. I have found the prices to be very affordable and I appreciate how they stay fully stocked. The only reason I could only answer with number “4” is because of Target’s clothes. Their clothes for women and men are very high priced and I haven’t really found anything there that I like enough to continue to shop at Target for clothes. But Target gets 4 out of 5 stars in my book!! For the most part, I can count on them for most anything needed during my work week.
Target has amazing ahead of season variety of clothes and almost any items out of season at great sale prices. In store help has been friendly and helpful. Lots of locations here in DFW area to provide convenience. Target provides easy returns and/or replacements for Returns. I’ve been shopping Target for 30++ years. ⭐️⭐️⭐️⭐️⭐️
They are always fully stocked and offer a variety of brands to choose from.Plus it's a one stop shop from clothing to electronics with great quality. The staff is always helpful, the business hours are great.
Their pricing is really competitive, an array of products being offered, pleasant to shop there, food pricing is better than grocery stores on the same items, good selection of grocery items, clothing is very nice, they have really expanded the women's line of products and they are extremely nice, dog food prices are very good and with a great selection of items to choose from, like it that they have a pharmacy located inside, decorations for all holidays are offered, patio furniture is really nice and what else can I say. Just love the place!!
I've been shopping at Target for years and do love some of the things they carry. Lately though I’ve been bummed with their extremely low quality products. I bought a Taylor thermometer and Taylor scale and both are complete junk. The thermometer literally fell apart as I was taking the cover off! As for the scale, the on/off touch screen button got stained on the first use and now the button doesn’t work. What’s funny is that the packaging specifically says it’s stain resistant. Now, I won’t forget to mention the cheap, wobbly ironing board by Room Essentials I also bought recently. I was so happy when I was paying for, but that quickly turned to disappointment after I set it up. Target! Get these products off your shelves. We’re throwing money away here.
I love to wander through the store and look at everything and of course end up buying impulse items but when I need something I can always find it in Target at a good price. I can always find what I need.
I love that you can find almost anything at Target. The quality and value are good. I love shopping online as well. Quick speedy delivery. No hassle returns. Customer service is good. They will help you if you need it.
I love Target, they have a variety of things that I need and some I end up buying anyway. The APP is great, I can purchase what I need and pick up or drive up at the store to save me time in my busy day. I use the APP several times a week. Target makes it very convenient to shop at their store. This is my go to store for most everything I need.
I love the new drive up service offered by Target. It’s efficient, they’re quick to bring your order to your car and always nice. While their app and online sales are becoming easy, shopping in the store is a nightmare. The problem is in-store pricing. Most of their items are cheaper online or in their app and to get the price in store you literally have to scan each item then show the cashier the lower price. I’m happy to say they will honor it but how many people take the time to scan each item to show? Imagine how much change and dollars consumers lose when they don’t. It’s a difference of change for most items but dollars on some. For example, I’ve bought manicure clippers online for less than $3 that are listed over $8 in store. Check it today, this is still currently an issue.
Target has always been one of the best retailers, hands down! They have so many more varieties of things and I’ve seen items at Target that I’m unable to find elsewhere. Also, at my last visit, another customer’s child hit me with a hard object. The staff were absolutely amazing and made me feel as though they truly cared for my well-being! Any store with such amazing staff and uncommon/hard-to-find items, is priceless!!
Target has gotten some pretty bad raps over the gender specific bathrooms. They DO have a private unisex one a available at most of their stores. We find most Targets to be very friendly and competitively priced. We always feel like they value our business. Target is one of our favorite stores.
Target has reinvented itself over the years and always have clean, well managed stores - with a lot of variety. Costco is great too - but they carry pre-selected items - so you are tied to specific brands chosen for you.
The employees are very helpful to direct one to the needed area. Plus if you need help with the self checkout someone is right there to assist you however you need. Checkout employees are always cheerful, kind, and helpful.
I love the clothes at Target. I get my bras and panties there and also jeans and tops. I also shop the clearance rack because I can always find something there as well. They have a good variety of books, music, electronics and house goods.
My Target is very clean, and organized. I love to shop for clothes for my grandchildren, and for things for our home! The products are well made, and priced for value, and I Really appreciate that! I am happy to write this review, because their staff is very helpful, and friendly! In short, it is my pleasure!!