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Target Stores Reviews

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About Target Stores

Target is a big-box store that stocks general merchandise. It allows customers to find pretty much everything they need in one store, saving them time and effort. At Target, customers can find everything from groceries and household essentials to home decor and office supplies. The company provides free two-day shipping on online orders, but customers can pay extra for same-day delivery.

Visit www.target.com
Pros
  • Discount with Target RedCard
  • One-stop shopping
  • Customer-friendly layout
Cons
  • Stores smaller than some competitors
  • Fewer stores than similar chains

Target Stores Reviews

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    Page 3 Reviews 80 - 230
    Sales & MarketingStaff

    Reviewed June 4, 2025

    I took my nieces to Target in Martinsburg and bought 2 of BOYNEXTDOOR CD. We left the store and went to BAM! Then to sweetFrog that is when my nieces open the CD. One of the item was missing the CD so I took it back to the store for exchange or return. The male manager said that according to the store policy this item cannot be returned and they don’t have another one in store for exchange. I have to go to another Target store TRY to exchange it and there is nothing he can do. He also mentioned that people tampering with the item right in front of my nieces. He acts like this is my problem and the store policy doesn’t hold any responsibility or any value of the merchandise sold in store. I told him that the store policy make no sense but that is he proudly said it out loud. As a customer and consumer, I have my right to hold you accountable for my purchase.

    He repeated a few times “it's only $15“ with the judging glance at us show his opinions about us as a customer. Both of my nieces was embarrassed and kept telling me to leave. I told him that this problem is NOT about money. It’s about doing the right thing and your merchandise. Once you left the store, it is your problem for not be able to check the inside of the items that you purchased. I asked to talk to another manager and this female manager was even better. She show up, without any concerns or ask for details, she flat out said that the receipt show item cannot be returned and they cannot do anything with this. I stood there thinking what a team. This is how the store do things nowadays. You realize that they displayed the store name with a very bad reputation and they simply doesn’t care. I never in my life even bother to waste my time on this kind of issue, especially only $15.

    This is first time trying the review. Hopefully someone will read it! I’ve feel bad for the business owner because they are too high up to know why the store sale dropped and they tried to do something to improve the sale but they keep on walking in the dark… I spends around $60 to $80 almost every weeks to buy them CD at your store since both of my nieces in elementary. I have options where to go and not only Target sale CD.

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    Reviewed May 30, 2025

    I signed up for Target's free delivery service. On my first order I noticed many items that say it's not available for delivery but it's available for pick up. How can an item be in the store available for pickup? But not in the store available for delivery? How can one frozen ravioli the available for delivery? How can one frozen ravioli be available in the store for pickup but not available in the store for delivery?

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    Refunds & Payouts

    Reviewed May 18, 2025

    Gift card balance, seriously I need another account just to check the balance on a gift card Target. Exactly why I cannot stand your company. Get better Target. I buy a gift card, or it is given to me or my kids. They should not need an account to check the balance on a gift card, not only can identity theft be any easier because of this, but it's a gift card. Stop with the stupidity, I will check the balance at the store when I buy, I will not make an account to check a balance on a gift card.

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    Sales & MarketingPriceRefunds & PayoutsStaff

    Reviewed April 29, 2025

    On 3-25-2025 I purchased items totaling $69.63. There was a $15 gift card promotion on household items for $50 spent and I applied it to my purchase reducing the total to $54.63. Tell me why Target turned around and charged me $15 for a promotional gift card? They told me they had to apply the value somewhere for the gift card. WHAT?! I did have two lovely reps attempt to make it make sense that I got a promotional gift card and then the privilege of paying for it! They never saw my point and I will never be able to see theirs. Terrible practice (I actually think there is either some fraud or mass confusion going on) and they confirmed you can’t opt out of paying for your own promotional gift cards (what?!) so until they get their act together I’m out.

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    Customer ServicePunctuality & Speed

    Reviewed April 24, 2025

    They forced me to acquire a late fee when their phones lines were over 2hour wait time, then when they "removed it" it increased my minimum due 10.00 now saying it is due to an increased balance of the late fee. If they never applied the late fee my balance would not of increased and if my balance was never increased my minimum would not of increased.

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    Customer ServiceTechPunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed April 23, 2025

    The restocking vendor at Target are very unethical and lie about information. They make it harder and a worse experience shipping at Target. I would rate their customer service a 1 out of 10. They lied to me more than once. I am not satisfied with how the restocking is going on at target… I have been a customer at Target for many years and also a card collector since 2022… I work in the same shopping center as Target so I’m always in there to check for product. My local restock guy name is ** and he has a helper helping him work that is not an Excell but employee. I really feel that these two are unethically restocking. The way they restock I see them putting merchandises in their own personal boxes while restocking. Also they always say they don’t ever have the hot Pokémon products. This makes me feel like they are saving it for others or themselves.

    Also the helper ** discloses the restocking schedule to some people but don’t tell everyone. I feel like they are being so deceptive while talking to them.. they makes is seem very suspicious. Also I asked him if he was restocking tomorrow. He first said yea at Walmart… then I told him MJ holding restocks Walmart then he said no tomorrow he is taking the day off.. This morning my friends sends me a picture of them at another Target restocking. Please help me understand why the restocking vendor is behaving like this? I don't appreciate how the Excell vendor and his helper ** lied to us. I am not satisfied with the service and would rate their customer service a 1 out of 10. 5570 Roswell Rd Sandy Springs, GA 30342.

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    PriceRates

    Reviewed April 21, 2025

    I have been to Target on Lakeshore Blvd. in Birmingham, AL three times in the past twelve months. All three times I have been the victim of register fraud. They consistently place items behind a price label for lower priced items of the same nature. When you get to the register (and if you check your receipt while being hurried through the long lines next to all the unmanned registers) the price jumps to the actual (more expensive) price of your item. Ironically, I only noticed because of the time it took the checker to make sure I wasn't stealing anything in my overpriced trashcan.

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    Customer ServiceRefunds & Payouts

    Reviewed April 4, 2025

    Thought I could trust shopping at Target but no one should. Went in to buy a Visa gift card and as I was driving home opened the package to discover a completely different card inside with the activation code glued to the fraudulent card to complete the fraud. I immediately called the number on the back of the package for InComm to report the fraud and stop the activity on the card and returned to the Target store.

    At the store I showed the manager what I had and as I showed him the section where I pulled the card from, we saw two more identical packages. He opened those and they too were tampered with and had fake cards inside. After sending both companies (Target and InComm) pictures of what I had, they each tell me that they can’t do anything about it and refer me to the other. In the end neither company is standing up for the fraud and I’m out $100. Buyer beware! Target no longer is the reliable store I remember.

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    Staff

    Reviewed April 1, 2025

    They listed a product available in the store so I ordered it for pickup. Then they told me they don't have it so I cancelled the order. However they held my money hostage for two weeks what kind of crap is that.

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    Online & AppRefunds & Payouts

    Reviewed March 30, 2025

    Went in to return an item with 4 people in line in front of me with two workers taking returns. Every person before me had multiple issues returning even though they had their receipts. They are trying to force people to take store credits and saying items can’t be returned because they are selling third party items on their website. If you are selling them then you should be responsible for returning it to the third party. Took over 1.5 hours for 4 people in front of me.

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    Customer ServiceStaff

    Reviewed March 29, 2025

    I have had nothing but problems with Target's online customer service. In a world that is so customer focused I guess Target is truly saying they don’t care about us. I returned and repurchased an item and in the meantime lost a $25 reward because the return caused my purchase to fall below the threshold to qualify. Totally understand that except for the fact I repurchased the item online because it was not available to exchange in store. Talked to customer service and was flat out told there was nothing they could do about it. I’ve worked in customer service for over 20 years, there is always something you can do about it.

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    Sales & MarketingPunctuality & SpeedHonesty & Transparency

    Reviewed March 22, 2025

    I've had nothing but awful experiences with Target online orders, they consistently lie about their shipping speeds in order to make the sale. Once it's too late to cancel they adjust in their system and then lie and say it was the courier... the tracking information CLEARLY SHOWS TARGET STILL HAD POSESSION WHEN THE DELIVERY DATE WAS CHANGED...

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    Customer Service

    Reviewed March 22, 2025

    The best thing you can do, is don't shop at the Target on McHenry Avenue. If you forget to ring 1 item up, you will be called a liar by loss prevention! What happened to customer is always right? Save yourself the money and shop at Walmart where they at least give you the benefit of the doubt! Oh if they (Loss prevention) should stop standing at the entrance of the store and stand at the Exit, and look at everyone's receipt to show how much they don't trust their customers. DON'T SHOP AT TARGET!!

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    TechPunctuality & SpeedStaff

    Reviewed March 4, 2025

    Shoppers beware. Tons of expired merchandise sitting on the shelf’s form since last year. Seems like no one checks outdates even dairy product. This is unacceptable. I was trying to tell a worker but they didn’t care so I left. Came back a week later. Still the same expired product on the shelf. Picked up a coffee. Didn’t notice the date until I got home. Come to find out it was expired since November..

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    Reviewed Feb. 26, 2025

    I am disappointed and disgusted. Never getting my $$s again. In my local Target I was in there everyday, literally. Since they’ve made certain decisions about diversity, they haven’t seen me since. Seems quite a few of my friends have made the same decision.

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & App

    Reviewed Feb. 26, 2025

    I have been a Target customer for decades. I applauded ongoing efforts to offer merchandise that celebrates LGBTQ pride, was happy to see marketing and displays that included diverse models that were a range realistic body throws and included representation of disabled people. I liked that they made an effort to promote **-owned brands.

    In recent years some decisions started to make me see that the real motivation was cashing in on changing cultural values and that they were willing to abandon those values quickly. Seeing Target abandon DEI measures at the exact moment when workers from historically marginalized groups are under attack has made me decide to boycott them completely unless this decision is reversed and the harm done is rectified. I’ve deleted the app and have not set foot in a Target since the announcement. Your move, Target. Do better. Until then I’ll be shopping elsewhere.

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    Customer ServicePriceBilling

    Reviewed Feb. 25, 2025

    Preauthorized the total of my incomplete purchase THREE TIMES OVER across two PayPal accounts just because I added them to the order when I was thinking about placing it/switched the payments and PayPal accounts around to make it so that the charges would go where I wanted them to, but instead they held the funds X3 & on both accounts even though I ultimately discarded the order/never actually placed it!! I deleted the items in the cart and even removed my PayPal accounts from my Target account in an effort to get my funds back, since that's what they suggest you do in their FAQs to facilitate a hold release, but to no avail.

    Their customer service seems to be totally clueless about the issue and referred me back to PayPal even though they clearly state in the aforementioned FAQs that PayPal will not be able to do anything about it. This is on the merchant to either finalize or cancel the transaction/authorizations, but they won't! In fact, they advise that these PayPal holds can last up to A YEAR before being released!!! So now I'm out almost $90 and I have absolutely nothing to show for it but stress and frustration, Avoid adding payment methods to online Target purchases until you're absolutely certain you want to place that order or else risk losing access to your funds indefinitely!!!

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    Punctuality & SpeedBilling

    Reviewed Feb. 23, 2025

    Nashua, NH Pheasant Lane Mall, was the Target location. The cashier was unoccupied waiting for next customer. As I approached I said "good afternoon" at which she said nothing nor looked to acknowledge me. She looked away and made me wait while she dispensed what looked like alcohol cleaner into her hands and rubbed them. Still not saying a word. After cleaning she silently processed the two items purchased and I heard the total announced by the recorded voice. I took cash from my pocket and immediately she did something that froze the register while she deliberately added an irritating length of time for a supervisor to come over, adding to my delay.

    The supervisor spoke to the cashier about something I could not hear before the register unfroze and payment was completed. This cashier appeared to be short and heavy in her early twenties, a nose ring, and soil colored curly hair. I am a small senior ** male. She is a malicious hate-filled creature using company resources to antagonize customers that are not part of her deranged cult. I had 100% boycotted Target for years after their allowing men in women's restrooms, so this event shows boycotting Target is still the best option.

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    Staff

    Reviewed Feb. 18, 2025

    Target is truly a disappointment. It has signaled it does not care about diversity, equity, or inclusion any longer. Rather, it cares more about appeasing a man with no integrity, no moral compass, and no compassion for the people who shop at its stores. Target will never see another dollar from me.

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    Staff

    Reviewed Feb. 16, 2025

    Went into Target on Flatbush junction in Brooklyn and was disrespected by a fake security female. She was extremely disrespectful and somehow thought she was NYPD until I told her I would help her to lose 50 lbs instantly. She’s ** and chubby. I believe she’s LGBTQ. She walked in front of my shopping cart and pushed it almost causing it to turn over and then when I said, "Excuse me" she looked at me and said, "Move out my way." This is the trash that target hires for security.

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    Price

    Reviewed Feb. 13, 2025

    All of the reasons I used to shop at Target are gone... we want inclusion. Their plus size clothing is often frumpy and not nearly as fun as other clothing lines, perpetuating the idea that plus sized women are less worthy of fun, form fitting clothing. Plus, they have done away with their pride line and DEI initiatives. The future is inclusion. We want it now.

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    Customer ServiceStaff

    Reviewed Feb. 10, 2025

    Pick up the Phone!!! What kind of management lets the phone ring & ring until a recording comes on telling you nothing, other than, "message full". Geee. Looks like we're not the first to experience horrible / nonexistent communication.

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    Staff

    Reviewed Jan. 28, 2025

    I Wouldn’t recommend shopping here. They hate diversity and equality. Go where they value you as a customer and human being. I’m going to be shopping as an alternative. Never going back. 0/10 don’t recommend.

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    Customer ServicePriceRefunds & PayoutsTimeliness

    Reviewed Jan. 27, 2025

    I order a KitchenAid mixer online (said they had two in the store). Was given the option to have it delivered by a service the same day for $10 which I O'kd. The delivery guy called to tell me that they didn't have it in the store. I called the store and they said someone must have just bought them. I asked to cancel order ($305). They agreed. When I checked my cc, They charged me $382. I called and they said that was in case they sent me an upgraded model, they said it was in the fine print. It has been 10 days and I still have not received my refund. Great way for them to make money on your money. Don't use TARGET!!!

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    Reviewed Jan. 26, 2025

    Unfortunately we will not be returning. We want to ensure our hard earned money goes into a company willing to have good ethics. This is a reflection of the service and products you offer your customers.

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    Staff

    Reviewed Jan. 25, 2025

    Target has fallen so far and for some reason has decided it does not care. It is a disappointing chore to be in any of the stores. Crappy products, disorganized, no staff, dirty. It was an experience and a place that was fun to walk around. Now if I have to go, I only get the item and leave.

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    Price

    Reviewed Jan. 25, 2025

    Target has shown their hand with their latest move of bowing down and kissing the ring of a devil. This speaks to the true soul of the company. Consumers aren’t just looking for goods and services but we look to spend our money with companies who do right by people. If you support hate, we can’t support you, simple exchange. We no longer be spending our money here. Hope selling your soul to the con man was worth losing hundreds of thousands of customers!!

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    Reviewed Jan. 25, 2025

    I've been a loyal Target fan for decades. I was very disappointed that Target has joined Walmart and other companies in dropping DEI. I'm hoping corporate changes their decision since I won't be shopping there very much, if at all. Stand up for others, Target! You know better, do better!

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    Customer ServicePriceRefunds & PayoutsMaintenanceStaffTimelinessHonesty & Transparency

    Reviewed Jan. 19, 2025

    I ordered a Dyson vacuum cleaner from Target online with next-day delivery. The next day, they delivered an opened box with a dirty, scratched, and broken vacuum inside. I was shocked. Naturally, I expected that when I informed them, they would apologize profusely, pick it up, and deliver a proper one. Instead, I couldn’t reach their customer service phone line for 40 minutes. When I finally connected with a real person through their chat (after dealing with bots), the representative told me I had to return the vacuum to a Target store myself. Let me emphasize: I was sick, it was winter, I don’t have a car, and I was supposed to carry a large, heavy vacuum to their store—all because they delivered a broken, dirty item!

    When I expressed how unacceptable this was, the operator, Lyna, implied I was lying by saying they check all items before delivery. I had literally received a used, dirty, broken Dyson in an open box! To top it off, she abruptly ended the chat, leaving me no chance to respond. I was furious. I had no choice but to take the vacuum to the nearest Target store, which was an hour away. Once I arrived, they informed me they couldn’t accept the return and directed me to another Target store, which was a 15-minute walk from there. So, I had to carry that vacuum again, in freezing weather, to the next store.

    When I finally returned it and explained the entire situation, their solution was—drumroll please—to refund my money. I needed that vacuum cleaner that day. Instead, I received a dirty, broken item, wasted hours trying to resolve the issue, and endured horrible customer service. To make matters worse, when I called the customer service line again to escalate, they said, “We’ll notify our colleagues to make sure this doesn’t happen again.” When I asked how they planned to compensate me for my time and effort, they offered me a $5 gift card. Yes, you read that right—a $5 gift card. I’m beyond shocked. I spent more money just traveling to their store, and this was their idea of compensation.

    After all this, I left reviews everywhere, and not a single person from Target reached out to me. They truly don’t care about their customers or the experience we have with their service. If you order something from Target, be prepared to receive a dirty, used, broken item—and expect to do all the heavy lifting to fix their mistake. Thankfully, I ordered a vacuum cleaner and not a refrigerator or a sofa.

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    Reviewed Jan. 17, 2025

    Just saying thank you! While other big box retailers are turning their back to Diversity Inclusion, Target is doubling down on their efforts. I no longer will shop Walmart. Target has my business until they do an about face, which I hope they never will.

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    Reviewed Jan. 11, 2025

    I ordered a rug and it came in a huge box. I opened the box and it looks like it was thrown in. There was no wrapping at all and it's a cream colored rug! Look like it was probably a return. I am mad!

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    Customer ServicePunctuality & SpeedRefunds & Payouts

    Reviewed Jan. 11, 2025

    I am writing to share an issue with an order I placed before Christmas through Target. The order was marked as delivered in your system, but I never received it. I contacted your customer service team, and they assured me it would arrive in a few more days. Unfortunately, it did not. When I followed up, I requested a refund instead of a replacement, as I no longer needed the item. However, I was told that since the replacement was already processed, I would need to wait until it shipped and then call again to cancel. I did so, and the item has since been returned to your warehouse, but I have yet to receive my refund. It has been over 3 days since the returned item was received, and this issue remains unresolved.

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    PriceRefunds & Payouts

    Reviewed Jan. 6, 2025

    We bought a $150 vacuum. It didn’t work well so we got a return receipt and returned. They denied the return because they said it was used. We tried it and returned. They kept our money and sour crappy vacuum. Spoke to many people and nobody would refund or return the vacuum. Closed my charge card and learned a rough lesson.

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    Price

    Reviewed Jan. 1, 2025

    I bought a 500.00 coffee maker from Target today in Sevierville Tn. Having no other coffee maker (my old one quit) I was told to bring it back or I can get 10.00 credit. When selling expensive products why would they restock a used DIRTY machine that's missing parts and not even bother to let a consumer know. Be careful with higher dollar purchases from target.

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    Punctuality & Speed

    Reviewed Jan. 1, 2025

    Target has pretty decent merchandise but refuses to install enough self check out lines for the size of their stores. Unless you have time to waste waiting to check out avoid their stores at peak shopping times.

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    Customer ServiceSales & MarketingPriceStaffRates

    Reviewed Dec. 28, 2024

    I found everything I need before Christmas and after Christmas. I recommend this one book call Christmas at Home by Carolyn Brown. It's a paperback, I found the right clothes size for my entire family, all the nice beautiful Christmas decorations right there at Target. Very well kept up store. Very family-oriented. Prices are great. The Stanley cup was there. I got to buy one get one free or something like that. Very helpful staff. Very kind and pleasant. Dressing room was clean and neat. Bathroom cleaning neat. I found everything I needed from food, clothing, personal items, pots and pans. Lots of great discounts. I love the jewelry. I love the perfume, the purses, shoes, the cushion are women's Rhodes stylish comfortable nice.

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    Sales & MarketingRefunds & PayoutsStaff

    Reviewed Dec. 23, 2024

    TARGET, SHAPE UP AND PROTECT CUSTOMERS FROM GIFT CARD SCAMS!!! Long story short- my daughter received a gift card valued at 120.00 for her birthday 2024. Two months after receiving the card, she goes shopping. Just to find out that the card had ZERO balance. Target and supervisor did absolutely nothing. He asked for a copy of the receipt from the person that purchased the gift card. Ridiculous!!!! Sadly, this has been going on for years. I myself stopped buying Target gift cards, and have asked my family and friends not to purchase as they will be scammed. Unfortunately, my daughter got one from a party guest. Is it employees or CEO, or upper management doing this??? Why haven't they done anything about it. Other companies get on it right away. Very DISAPPOINTING.

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    Customer Service

    Reviewed Dec. 19, 2024

    The service in Beaumont TX store is very poor. I went there to pick up an order placed online. When I arrived there were 4 people ahead of me in the line. Soon there were 6 people behind me. There was only one associate working the pickup orders. She had to work the front service deck and go to the back of the store to retrieve the orders. I was there 45 minutes just to pick up an order. I asked for a manager. A dept. manager came; not the manager of this dept. Another dept. manager came. Then an assistant manager. The manager refused to come to speak with me.

    The store was not full considering it is one week before Christmas. There was merchandise on the floor in the women's clothing areas, the floors were actually dirty, associates avoid eye contact to discourage customers from asking for assistance. I left my phone number and asked that the manager contact me. It has been 7 hours since I left the message. I do not expect a call. She was too cowardly or apathetic to speak with a concerned customer. These are the reasons that most customers prefer shopping the largest online retailer. This may be just another store to shutter in Beaumont, not from low demand but because of extremely poor customer service and the ineffective and inefficient management.

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    Customer ServiceStaff

    Reviewed Dec. 10, 2024

    The cashier, Cory, made extremely anti-Semitic remarks. He told me that "Jews run everything" and don't know how "good they have it". I told him Jews weren't allowed to be own land or join trade guilds in Europe and as a result many turned to banking (which is why these stereotypes exist). He told me we were kicked out of guilds because of our awful behavior. I told him my grandparents fled pre WWII Nazi Germany. He said most countries have kicked Jews out for good reason - we are bad people and deserving of this treatment. I was mortified as the people behind me in line stared in disbelief.

    When I told him I found this very hurtful he said "Well I'm sorry but it's in the Bible and it's your history". I addressed with the manager on duty who said she'd talk to him about not sharing these types of opinions at work. I have called Target corporate and not received any response. The rep who took my call said he wanted to set realistic expectations and let me know there is a good chance no one will call me back or follow up. I appreciate him being forthcoming about what to expect.

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    PriceOnline & AppRefunds & Payouts

    Reviewed Dec. 1, 2024

    We bought a NicBex Couches for living Room on Target App. We received it yesterday afternoon, after we installed it, I am so disappointed. The back of the chair is very thin and it is hard to support at all. The quality of the chair is also very poor, the material used is poor too. The whole thing is not as I expected. Definitely I want to return it. It doesn't worth $679.95 at all. The disgusting thing is, my husband found a 100% same chair on Amazon which only sell at $199. Also, Target didn't post the review I write. I am unable to find the review I write of this product on their website. I don't trust Target anymore!!!!

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    Customer ServiceSales & MarketingOnline & AppStaffTransparency

    Reviewed Nov. 25, 2024

    I have a Target RedCard Debit. I have reached out several times to no end. They asked me to send my pertinent information to a random fax number/machine in another department. I only needed help with logging into my account and the representatives could not help me with issue. They continued to asked me to verify myself which I have already several times. l sent in the documentation they requested. This is disgrace to customer service. I cannot deal with this level of incompetency and no compassion attached to it. How hard is it to reset my account just so I can sign in an update my information. They said, "We deactivated the account because you have used it," what's more is I do use the account for my target order online/on the app for the discounts.

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    Punctuality & Speed

    Reviewed Nov. 18, 2024

    Don't order from Target.com, they make excuses for the "estimated shipping date." Well I don't think I should have to wait 10+ days after the estimated delivery date And go through the Hassle of waiting for replacements.

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    Customer ServiceHonesty & Transparency

    Reviewed Nov. 18, 2024

    Do not buy from them online!!!! I had So terrible shopping experience!!! I cannot imagine how is their customer service answers while their shopper had took my stuffs and they would accept her lie not me!

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    Customer ServiceStaff

    Reviewed Nov. 6, 2024

    I am extremely disappointed in the customer service regarding Target Rewards. It has been several months since I requested my rewards from Target and have yet to receive the amount requested. The customer representatives did not have any useful information to resolve the issue. It is so unfortunate to earn a reward for spending and not be able to receive the amount. I would not recommend Target to others moving forward.

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    Customer ServiceStaff

    Reviewed Nov. 5, 2024

    The representatives that Target have answering the phones need more training in customer service. I'm simply trying to obtain missing parts from a bookcase I purchased and I'm having the damnest time trying to get someone to with common sense and that can spell.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Oct. 30, 2024

    As a long-time customer, I always order Gift Cards to my 140 employees, I tried again and several times orders were accepted and then cancelled... I called customer service (in the Philippines) poor English, and after 30 minutes on the phone, still nothing. I tried chatting, same results NOTHING.

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    Verified purchase
    CoverageRefunds & PayoutsMaintenance

    Reviewed Oct. 1, 2024

    This is about a shipping experience. Normally I have very good experiences with shipping from Target. This time was an exception. I ordered 4 large bags of cat food. 3 were in one box and one was in another. Upon opening the one with 3 bags, I found ants crawling in the box and around the bags. When I pulled one of the bags out I found a hole on the side. There was a poor attempt at taping over the hole but it failed and was not covering the hole and was barely stuck to the bag. So whoever packed the box for shipping must have known there was a hole but shipped it anyway. When I contacted Target to fix issue they told me to return it in order to get the refund. That was ridiculous. I put it in a large plastic bag and took it back to the store. There were ants crawling all over the bag, inside and out. They were also all over the trunk and back seat of my car. This was very poorly handled from start to delivery. Target gets a thumbs-down on this one.

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    Customer Service

    Reviewed Sept. 21, 2024

    After I’ve spent thousands of dollars at Target this year alone, they sent me expired baby food. The baby food had expired months ago, not days or weeks ago. After calling and going to the store in person (Target in Ann Arbor on Waters Road), everyone said “It’s not my problem”. I won’t be shopping at Target again and will be letting everyone know about my experience.

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    Customer ServicePriceStaffRates

    Reviewed Aug. 19, 2024

    Target has become a petty, rude company. In the last month, I have had nothing but problems with my online pickup orders as well as my deliveries, and not one of their representatives online or in store is willing to help. Moreover, their so-called debit card is a joke considering they have higher prices to begin with; as a result, you DO NOT save 5%! I've been shopping exclusively with Target for over 20 years, but that is going to stop now.

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    Sales & MarketingRefunds & Payouts

    Reviewed Aug. 12, 2024

    BUYERS BEWARE!! Target totally SCAMMED ME!! I bought this item online & returned it (online) with the attached tags and they denied my return and said it had been worn excessively. AND they will not send the item back with attached tags so I can return in person at the store! THIS IS FRAUD!!!! SHAME ON YOU TARGET!

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    Sales & Marketing

    Reviewed July 31, 2024

    There's no mention what Target does with the blue jeans people drop off for the coupon to buy new ones other than to keep them out of landfills. Please fix this. Is this just something missing from the report or no one knows where they go?!

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    Customer ServicePunctuality & SpeedMaintenanceResolution

    Reviewed July 26, 2024

    I have been shopping at Target for years, much of it online because I have a daughter with Autism. This morning I received the box pictured above. The contents were destroyed, but when I tried to fix the issue, I was told I had to return the damaged items before being compensated. I threw the items away because they were a mess. Although I finally got my $ back, it was a hassle for which I do not have time, not to mention, it wasn't my fault. If I had time to drive an hour to my nearest target, I wouldn't shop online. Target customer service has gone downhill. Buyer beware and shop somewhere else!

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppStaffRates

    Reviewed June 30, 2024

    Yesterday - June 29, 2024 - I entered the Stockton Target branch located on March Lane in search of a flat screen TV. I knew exactly what I wanted so it was all about price. Many "Big Box" stores carry the size and brand of the TV I was shopping for at a similar price but only a few offer a military/veterans discount which is typically 10 percent off. It was just after 10 am on a Saturday so the store was just getting started.

    After milling around the tech section of the store I flagged down an employee to get a price on the TV I was interested in and see if the veterans discount was available. I was told that the discount was being offered but in order to get it I needed to be a member of the Target club. Any Vet our there reading this knows this is not unusual. So, I pulled the phone from my pocket, located the App store and went to work signing up for a Target account. This was pretty straightforward: jump through a bunch of hoops, answer a dozen questions and your there.

    Getting the discount proved to be more difficult. It was still early in the day and manager types were getting their departments open for business. I found a vacant chair next to one of the cash registers just a few feet from the television I was interested in and sat my old ** down. One of the "manager types" came by to unlock his register and get ready for business. He took one look at my confused face and inquired if I was having a good day. I responded: "my day would be better if I could get my 10% veterans discount".

    At this point Mike, his name is Mike (late twenties, early thirties, about 5"10 - 6 feet, ** complected, about 175 - 200 pounds) took charge, and my phone and did all the remaining grunt work. All this work took about 40 minutes, which no doubt put this busy guy behind in his duties. As it turned out that location of Target did not have the tv I wanted in stock. But Mike took the time to find the Target stores that did have one in stock... This guy deserves a raise, or at the very least recognition for his stellar customer service. I am a satisfied Target customer.

    Signed,

    William A.

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    Customer Service

    Reviewed May 21, 2024

    Target always has what I am looking for and on the higher end, which is what I prefer. Target, I CHOOSE YOU! *If you want to use my tagline, email me, we can talk about how we can market your brand. :)

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    Customer ServiceSales & MarketingOnline & AppTimeliness

    Reviewed May 13, 2024

    I recently signed up for the new Target 360 or Circle 360 (whichever they call it) to get unlimited free same day deliveries. The website locks you out unless you review every same day delivery purchase. I have tried refreshing the screens, logging into different browsers or the app and they force you to review the service with each order.

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    Reviewed May 10, 2024

    I placed an order from Target and they did not give me all of my items, even though target claimed they were all delivered. Now my gifts will not arrive in time. Will not be placing another order ever.

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    Customer ServiceRefunds & PayoutsMaintenance

    Reviewed May 6, 2024

    I went to Target in South Gate to return a item I had purchased because it was not working. The customer service lady was either having a bad day or in a mood. She says without my receipt I was not able to return the item and I would have to go look for it. I explained I didn’t have it anymore and if I could just get a gift card instead. She said no and that was not the store policy. I would have to get out of line and look for it. I asked to speak to a manager and she said he was on lunch and called the next person in line and told that person I was acting like a **. I then said, "Thank you. Have a nice day," and walked out.

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    Reviewed April 23, 2024

    Our family of 10 adults kids and their families, have been loyal Target customer for decades, but your woke support, and continued anti tradition families, marriage and country have led us give up on Target. Whoever is letting this happen, from the CEO down should take a serious look are were you are taking a once GREAT company.

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    Customer ServicePriceStaff

    Reviewed April 21, 2024

    I bought a video game last night for $39.99 less than 24 hours ago. Found the same game on Amazon brand new for $24.88. I called Target back where the representative basically told me that I was liar even though I offered to send her the link. I asked for a manager to explain my situation where I was told that there was nothing she could do and that the video game was non refundable. Please check Amazon before buying anything from target online. The same exact item was $15 cheaper on Amazon.

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    Customer ServiceStaff

    Reviewed April 18, 2024

    Circle Card has terrible customer service. They don’t help at all. Shady!!! TD Bank is behind this terrible card. They tried to process a same check twice. They also took my money. I regret ever getting that card.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffTransparency

    Reviewed April 16, 2024

    Published review 4/13/24. Update 4/13/24, I still haven’t heard from anyone because I sent an email to the address given, this is really sad! Hello the link in the reply doesn't work, so I need the correct information to contact someone for a resolution. My appointment was 12/20/24 and I waited about 1.30 hours for another doctor to arrive, because I was informed upon arriving that the doctor on duty was sick. I'm new to this area, so I didn't even know Target offered optical services. I should've ran in the beginning because my first initial encounter wasn't great. My exam was very fast and that's the reason why I had to call because I couldn't see. I did ask the doctor if they had a certain machine for the test I always pay out of pocket (optomap), which they didn't offer at this location.

    I called and Reva answered the phone and was chewing in my ear which was rude. She was very argumentative and you would've thought she was the ophthalmologist. I, also informed her of the contacts didn't work and what brand I usually wear. I went to the target again to get my prescription and Reva was looking down on her cellphone as I've witnessed before with the assistants. I heard cursing and Judge Joe Brown's podcast or YouTube video. I just couldn't believe she didn't turn off the video. She just keep listening as though I wasn't present. I asked her for my prescription from my eye exam because I had made another appointment where I usually visit because this optical location and my visits wasn't pleasant. I submitted two tickets (1/11 and 1/19 ** & **) because you cannot reach any supervisor's for optical.

    I actually visited the Target in Columbia, MD and was given the incorrect contact information. The phone number is incorrect and you cannot speak or chat with anyone, you have to submit a ticket. Well, I did and mention my frustration and unprofessionalism I encountered. The ticket response was weird because they closed the ticket before even contacting me for information, so I submitted another ticket and the regional manager contacted me on 1/23/24 (Mitch **) and he was in his car, so he probably didn't hear me and didn't seem too concern which is concerning, because he asked me to call another location and see that same doctor. Why would I revisit the same doctor that gave me the incorrect prescription? He said it’s the "culture". I would never visit this location. "Be aware". I would like my refund! Target Optical (Owner).

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    Punctuality & SpeedStaff

    Reviewed April 13, 2024

    Don't even deserve that 1 star! After all that satanic crap for children I decided to give another chance. I went to target to buy 5 TV sets and waited in electronics for over half hour before I even saw any worker to even ask for help. Once I talked to a person they kept passing the buck. A location in the store that holds the most in value and I can't even spend a few 1000 dollars? This is probably why retail theft is on the rise, TARGET there's hungry people living paycheck to paycheck.... Do some hiring.. Help Huntington Beach or beat it Howlee's.

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    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Feb. 9, 2024

    I tried to make a PayPal payment but received errors. I called PayPal and they said there was no issue with my account, I understood. I paid for an order using PayPal earlier today and for other orders lately and there were no PayPal payment issues. I then called Target and spoke to a woman who thought it was a PayPal account issue. She couldn't understand that the problem was with their OWN website. I asked to speak to a manager or supervisor and then I was disconnected. I called again and asked to speak to a manager or supervisor but was told basically she couldn't transfer me and or there was no one to transfer me to. She also could not understand that the errors were because of their OWN website after telling her multiple times that there was no problem ordering an item earlier today and also at other times too lately, I believe I may have said using PayPal. Finally, I disconnected the call.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 8, 2024

    On Friday January 5th (2024) I went to Target @ Blackstone/Bullard located in Fresno, Ca to do a routine pick up of an online order, I usually go to the "RiverPark" Target to do this, but on this particular day went to Blackstone/Bullard, where I proceeded to stand at what I thought was the front of the line for online Pick Up Orders due to the signage that was there up on the wall, (just as I have so many times at the RiverPark location), however No one was there to help me, I stood patiently for over 5 minutes, thinking maybe they was off getting someone elses order as they do, then I finally gave in and asked the young person who was at the closest cash register nearby at the Returns/Exchanges counter, I waited for him to be in between customers so as to not interrupt while there was the handling of a fellow customer.

    When they finished with a customer, I asked when someone was going to come over to where I was to do their job for my Pick Up order(?) He outlandishly responded with repeated redundant verbal abuse(?!) He was making it as if I was trying to cut in front of the other customer in front of him, however I was still staying over standing only in front of the Pick Up orders line, & asking only about that line. I tried to explain this some more to him, & he just kept on with the same repeated redundant verbal abuse(?!) So I walked off, & asked a female employee located by the regular cashiers what was going on, she informed me there was no one working the Pick Up Orders line, and that we ALL had to go to the Returns/Exchanges line, even for Pick Ups.

    So they were not being true to their signage (as the RIverPark location is, that is true to its signage), anyway that is ALL he had to inform me of, it would've took him up to 5 seconds literally to inform me of that - plus they need to have put up a sign on the counter of the Pick Up Orders counter to inform people that they needed to go to the wrong line - Returns/Exchanges line instead - for their online Pick Up orders. It also caused that customer that was next in line in front of him to have to wait longer for customer service because they had to wait for him to go through his verbal abuse of another customer - me - instead of once again the literally only up to 5 seconds it would've took him to inform the other customer - me - that I had to get into the different line to pick up my online Pick Up order.

    I then got my pick up order, thankfully from a different employee who was working the Returns/Exchanges line, and was also thankfully courteous and understanding merely like Customer Service is supposed to be, then I went back over to the female employee who informed me that I had to go to the wrong line to get my order, and I told her I wanted/needed to talk to the supervisor/manager over this toxic abusive employee (who is named "Eric"), the so called supervisor/manager was also a young male and was named "Isiah", and he took a LONG time to come talk to me, and when he finally did he showed that he had sympathy for his fellow young male, no real kind of supervisor/manager whatsoever, so I needed to speak to a manager above him unfortunately, but I didn't have the time at that point so I left.

    I have worked Customer Service myself, and I can NOT imagine ever going verbally abusive on a customer, including merely over the customer needing help in the area of Customer Service.(!) This employee "Eric" should be fired, & "Isiah" should at the minimum be demoted, he is not any kind of supervisory/managerial material whatsoever.

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    Customer ServiceMaintenanceStaff

    Reviewed Dec. 2, 2023

    For two years I've noticed that whether receiving an online item or picking up groceries with the Target shopping service, something is damaged, severely broken, run over with a cart. When employees are trained, do they instill an attitude of, "the customer means nothing?". Whether shipped or when I drive up, items are dropped in my trunk or shoved in a box. Human Resources: get psychiatric help for your passive aggressive destruction of products I have purchased! Consistently ruining MY items is WRONG. It has happened more 25 times. Train your employees better.

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    Staff

    Reviewed Nov. 18, 2023

    I shop Target on a weekly basis. It’s my go to store for all my general needs from food shopping to personal needs. I have a few Targets near me and one is a Super Target. When I have a big order I go to that one. During the height of Covid I can say that target had the cleanest bathrooms of any establishment I went to. It’s difficult to keep bathrooms spotless but I find theirs to be the most clean. The staff is professional for a store of that type. Their selection and quality is great and usually have a well stocked store. It was the only place I could find toilet paper during covid where I live. I will continue to always shop Target.

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    PriceRates

    Reviewed Nov. 2, 2023

    They are now charging $5.99 for curbside pickup!! I thought Walmart was greedy, Target is following suit!! I started shopping here even though the prices are a little higher because I was tired of the riff raff at Walmart, I will be going back to Walmart! I'd rather deal with the riff raff & pay less money at this point! Walmart's curbside pickup is still free as it should be!

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    Customer Service

    Reviewed Oct. 15, 2023

    I bought online things from Target. They use the shipping carrier that was a third-party TLMD. They do not have a phone number and they took a picture of the ground of the street with the package with everything blurred out on the package. I never received my package And target doesn’t have any further information on the Carrier. This is why I purchased from Walmart because they tracked their packages.

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    Staff

    Reviewed Oct. 10, 2023

    I placed an order for pick up. It said the window was two hours. I went to the store and a very nice person said they were understaffed and no one was even shopping for my order and was past two hours. She had no idea when it would be ready. She suggested that I shop for the items myself. I did this with little success picking up the wrong items. The store was understaffed; under stocked and disorganized. I will never waste my time again between the ordering online; driving over there, trying to find the items it took me four hours. Terrible experience but the staff I did speak with were polite.

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    Customer ServiceTransparency

    Reviewed Sept. 17, 2023

    I ordered an item on Target.com for in-store pickup but the order got cancelled by Target. This happened twice. Customer service was only able to say they cannot process the order. They sent an email that after review they determined they cannot process the order. No explanation given.

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    Customer ServicePunctuality & SpeedTimeliness

    Reviewed Sept. 10, 2023

    This was my first time ordering same day service through Target. The time was rescheduled twice, then, when I called in, they claimed their system was bad. I'm still waiting for my order. Below is a video call to Shipt Service a 3rd party used by Target.

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    Verified purchase

    Reviewed Sept. 1, 2023

    I have visited many Target stores in various states, and I must say that my experiences have been consistently positive. The stores are exceptionally well-stocked, and the personnel are typically polite and competent. What I appreciate most is that I often stumble upon items that I had not anticipated needing, and more often than not, these unexpected discoveries have significantly improved my life. Therefore, I strongly recommend Target to anyone seeking a great shopping experience.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 13, 2023

    I wanted to buy underwear. Used the self checkout because the line was so long and slow where they had cashiers. Apparently I needed to remove the electronic tag from the bras, but I did not see them until I got it home. Nothing. The store on Roosevelt Road and Clark in Chicago does not have enough staff. Someone should have helped me with this. So, now they are home with me and I cannot reach anyone in the store. Have tried every line possible for last 20 minutes. It keeps disconnecting me after a while, but no one is answering in the pharmacy which is closed, or customer service, electronics, guest service desk/drive up/pick up or apparel. I tried them all, and kept it ringing until it cut me off.

    I also was offered no receipt by their automatic machine which is why I would like to talk to them before going back there. I consider the service subpar at best. No one helped me find anything, although there were a clump of people standing and talking together. I want to get these tags off and get on with my life and I don't want to go back.

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    Price

    Reviewed Aug. 11, 2023

    A new retarded charge from woke climate change fighters - Bag fee $1. When you buy online even if it is an item that has no business to be in a plastic bag Target will apply $1 to your total balance for a bag fee. Because Target "wants to make a stand" to fight plastic pollution. So I have to buy a bag that I don't need for one small item so Target can make an extra dollar from each consumer to fill up their pockets. Nasty store. Not shopping there ever. Go eat your plastic bags, Target!

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    Customer Service

    Reviewed Aug. 8, 2023

    I called Target Red Card and requested that my account to be closed. The account was paid off and I no longer chose to shop there. They informed me my account was paid in full and that they would send me a letter in 5 to 7 business days it was closed. They DID NOT, instead they sent me a letter that my Target Red Card was lost and they would send me another card in the mail, that I DID NOT receive. I will never do business with them again.

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    Staff

    Reviewed July 21, 2023

    I visited the Chicago State Street store and I had a culture question. The second floor Book and Electronic Department Manager, "Lolita," and her Associate "Stephanie" were very understanding of my concern, and went further to explain some reasons in regards to my concern. They should get "Employees of the Month!!"

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    Verified purchase
    PricePunctuality & SpeedRefunds & PayoutsMaintenanceBilling

    Reviewed May 18, 2023

    I made a large purchase at Target 26 hours ago. My billed totaled $691.71 including tax. I purchased items for my bedroom and living room including bedding and blankets, etc. I went home and my purchases not work in my home, so I returned some of my purchased items today (about 26 hours later) with my tags on and my original receipt. I used a bunch of gift cards that I received for teacher appreciation week.

    I still had to charge $546.12 on my credit card. When I asked for my refund of -$276.25 to be put back on my credit card, I was informed that it’s Target’s policy to either give a Target store credit OR put a percentage of my refund on each of the gift cards that I used (which were Target & Visa gift cards) And my credit card. I proceeded to ask for the refund to be put back solely on my credit card. They refused. This policy is unfair. The fact that I charged $546.12 on my credit card should indicate that I would be able to get a refund of $276.12 back on my credit card. I feel robbed. Now I cannot go to any store I want to purchase the bedding I need. This is ridiculous and wrong. I will not be shopping at Target in the future and I will be sharing my experience with others. Shame on you Target!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 13, 2023

    Profiled during checkout. Made my kids cry. Triggered my ptsd and began yelling at me when I began to cry. I should’ve known because the woman in front of me was told she looked like a thief. They went through all her bags, made her take everything out of her bags, checked the receipt, then told her, "Everything is on here but you look suspicious, next time I’m checking your purse too." This woman literally had a wallet purse btw. Then this self-checkout lady named Alice did the same thing to me! She told me, "You ** people always sneaky and try to take stuff so I go through all your stuff just like last lady."

    I spoke to a manager and she did nothing. I called corporate and they did nothing. I gave corporate a description of the woman in front of me who was treated inappropriately too. That store doesn’t care about anybody. I’d rather go to Walmart after today’s experience. Alice is by far the most audacious and cold-hearted individual I’ve come across. I expected a quick lunch hour small and less than twenty minutes grocery trip. Instead, this is how not only myself but that poor woman and her kids are treated? How is this ok?

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    Coverage

    Reviewed April 26, 2023

    I went to Target Optical to get my eye exam. I got a pair of glasses with my insurance over $200 plus $35 for warranty. I went back today for the warranty. They wanna me to pay $20 copay which I was never told about it so I cut my losses and walk away. I learn my lesson.

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    Customer Service

    Reviewed April 11, 2023

    Today was the last day I'm shopping at Target. They failed to stand by their product and Customer Service was nasty and a disgrace. Shop online every month and spend 200 hundred to 300 dollars a month because I'm disabled and can't drive. Today was my final day Shopping at Target. I refuse to be treated like garbage from Customer Service.

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    CoveragePricePunctuality & SpeedBilling

    Reviewed Feb. 20, 2023

    I applied for the Red Card and found it is not a debit card. It is only a card linked to your checking account. It is not FDIC insured and is another avenue for your information to be stolen. Target has had a long history of personal data breaches. They added this potential breach to "provide" better piece of mind. Additionally, Target says it can take 5-7 business days to process payments using Electronic Funds Transfers (EFT). This is not the case. Target has taken up to two to three weeks to process these payments.

    This is year 2023, not 1923. Electronic is supposedly instantaneous. Like Amazon movies, you can pay and access movies instantly. Target waits until you forget about the payment, then hits you with fees to ensure you think twice about shopping with them. Walmart is still cheaper. Whole Foods has better quality foods. Sprouts produce is locally sourced keeping small businesses going. What does Target do? Plant a community garden then abandons it. Yay Target...

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    Staff

    Reviewed Feb. 10, 2023

    Yesterday, Target delivered my order. It included four items which dodgy Amazon drivers had falsely claimed, two weeks earlier, to have "delivered" on three occasions. One item is a lovely, 30" bedroom cabinet, solidly and artfully made in Vietnam and very thoughtfully packaged for transportation. (See photo.) Target simply dropped the items off at our package office -- which is open and manned all day every day (weekend included). That was something that Amazon drivers would not do. Amazon should learn from Target!

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    Customer ServiceContract & TermsStaffTransparency

    Reviewed Feb. 2, 2023

    Target.com is a terrible place to shop. I did not receive my child Mario Game that I purchased for Christmas. We contacted them two days before the holiday to check and the call was answered by a guy from India who did not understand English and wrote all the info incorrectly. We complained about Mario games but he had it down as Mario games and Nintendo Switch. They did not contact us with any updates for over 45 days and when we reached out, they said, "Then and now you’re telling us the story doesn’t match" and they did not acknowledge it was the ** person’s fault. Then we were told "the item's return period ended on January 25, 2023 and the order is no longer eligible to be researched”. Which is 2 days afterward. That’s a Monkey Business and I do not recommend it to anyone.

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    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffHonesty & Transparency

    Reviewed Jan. 31, 2023

    I have had a Target debit card for years and have spent thousands of dollars there. I noticed in December there were multiple charges on my target debit card that I had not made. I reported these charges and never heard anything back. These charges were not significant so I wasn’t concerned with reimbursement just wanted my card blocked. I received a letter in the mail about a month later stating I owe overdraft charges for a charge that was returned. This was one of the charges I disputed.

    I called the number on the letter and the lady was extremely rude: she could care less about the unauthorized charges. She told me that I had 2 other overdraft charges over 6 months ago. I informed her that there was never any notification from my bank or target about overdraft charges and to send me a letter detailing all this and I will pay this after I validate the charges. She was upset threatening me with collections because I wouldn’t pay for these charges I was unaware of at that time. Target never stopped my card from being used either. She transferred me to another agent about the unauthorized charges and he kept me on the phone for a substantial amount of time and basically told me I was lying about the charges because they were made in the same town I live in.

    I didn’t make these charges somehow someone got ahold of my info and it doesn’t matter which town it’s in. Maybe a work or social event regardless they were not authorized: I still have not heard anything and it’s upsetting to be treated like this. Like I said I didn’t even ask for reimbursement since the charges were not substantial just block the card and take off the overdraft fee. Target is too greedy to do even that! I am not hard up for money and have a well paying job. But they treated me like I was a liar and a thief. Unacceptable Target. Do better for your customers who spend their hard earned money at your store!

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    Staff

    Reviewed Jan. 18, 2023

    Target is an unethical company participating in privacy invasion and harassment of Americans. The employees of this store in the Wilton and the Albany area have participated in organized harassment of their own neighbor. So have some "shoppers" at these stores. And there is vehicle harassment going on in the parking lots.

    In the Wilton area, there is also a "rogue" driver of an 18-wheeler Target truck who spends his evenings cruising up and down the Northway harassing individuals in an aggressive manner, cutting off, etc. His vehicle has a "Maine" license plate (if that is even his real plate). This guy has literally been on the road driving at my car, around my car, cutting off my car, in a harassing, obnoxious manner repeatedly. This happened at least a half dozen times I have recently been driving on I-87 at night after work. He is abusing his role, driving a Target truck in order to intimidate people in his own community. I will not shop at Target again (after spending over $1000 or so in delivery orders in the recent past).

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    Customer ServiceOnline & AppRefunds & Payouts

    Reviewed Jan. 14, 2023

    I bought four Target gift cards as Christmas presents in December. Two of the cards had no money on them when my daughters tried to use them. I called the phone number given on their website, and was told it would need to be investigated. I was told to send pictures of the cards and the receipt and it could take up to 14 days to hear what the resolution will be. Not very good gifts, sadly. I strongly suggest that you avoid buying Target gift cards.

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    Customer ServiceTech

    Reviewed Jan. 4, 2023

    Be careful when doing business with the NE side store in Cedar Rapids IA. They make their own rules in regards to the contracts when you go in to pick up. IDC if it was a PS5 or something else. They said in the email there would be no problems with me picking up the order my mom placed for my son. Got there & they refused to let me pick it up. My 78 year old mother had to drive in 30 miles on crappy roads so they could get her id. It clearly stated on the email that she would be notified when it was picked up & I was authorized to pick it up. The manager was so rude actually rolled her eyes at me. My son has autism. They got him so upset he started tearing up. Yes horrible customer service & no regards for the customer is always right. How pathetic - Target you have really disappointed us. :/

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    Customer ServiceRefunds & Payouts

    Reviewed Dec. 22, 2022

    If you have Target gift card or you are planning to gift them, be aware I think their gift card system might have been compromised. I bought a gift card on Dec 04 in a physical store, and I have it with me all this time. When I try to redeem it on the Target app it was invalid. I call them and Target say it was redeemed online on the 6th, which is impossible as it was in my desk drawer. Someone was able to redeem the gift card without physical access to the card or someone was able to reproduce the security sticker that looks the same as the original one.

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    PriceRates

    Reviewed Dec. 19, 2022

    Bought 6 items, 5 were a higher price at check out than the shelf price. 2 of the items were almost $2.00 more. Inflation is real, but it's obvious corporations are jacking up prices because they can.

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    Staff

    Reviewed Dec. 18, 2022

    Bought an iPad and an Apple Pencil. Target shipped via FedEx. I got a delivery notice from FedEx but never received the package. My security cameras confirmed that NO package was delivered. Also, according to the FedEx driver the package was signed by H HENRY. This person doesn't exist in our house or for that matter our neighborhood. FedEx did want to do anything about it and Target just said it was delivered. I lost the money. NEVER BUY ANYTHING FROM THESE CROOKS!

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    Customer ServiceStaff

    Reviewed Nov. 29, 2022

    Today at your Concord location, I was checked out by Raven. What an exceptionally sweet, nice and attentive associate she is. She has outstanding customer service skills. It made my day. She was so pleasant and a real joy!

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    Customer ServiceMaintenance

    Reviewed Nov. 8, 2022

    Target optical.com Prescription glasses Order # ** took almost 1 month, and received wrong defective, last week replacement is on the way, till hold on to return, today I been told there won't been no replacement until I return is completed, and in the meantime we are sorry for going blind without, don’t work or drive. Illogical customer service with bad attitude. I will never recommend any purchase at target.com.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 25, 2022

    Today I visited the Target Store located at 4037 Durham-Chapel Hill Blvd, Durham, NC 27705 for about 10 minutes. I went to the jewelry dept. for a pair of inexpensive earrings and a necklace for my recently deceased mother to wear for her funeral service and burial at the end of the week. While browsing the jewelry section, I noticed a Target employee standing approximately 10 feet away filming me with her mobile phone. She kept the phone trained on me at all times, regardless of where I moved around the jewelry rack. Note that this was not expensive or fine jewelry behind a case, this was cheap jewelry on a rack.

    I looked directly at her, she kept recording. I tried to give her the benefit of the doubt, perhaps she was recording the rack itself and it had nothing to do with me? I even asked at one point "am I ruining your shot?" She ignored me and kept filming a few seconds longer. Finally, she lowered her phone and walked to the front of the store where the registers are located. The incident felt extremely targeted. The employee was a ** female with shoulder length blonde hair and I am a middle-aged ** woman professionally dressed with long dreadlocks. Instead of the typical red Target shirt, she was dressed in a white blouse and dark pants. Perhaps a manager? Either way, I was absolutely stunned. I will definitely contact the store manager, corporate office and possibly an attorney concerning this. I will NOT shop at this Target location again and will share this experience with as many people as I can reach.

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    Customer Service

    Reviewed Oct. 1, 2022

    Was on the phone for about an hour trying to right Target's wrong. A package was delivered to me that was addressed to a different person at a different address, but that point took over a 30 min. to get across to customer service due to a language barrier. The customer service person was polite, but could not get the information that I gave him correct. My call was then transferred to the next level of customer service and all the info. had to be repeat yet again and again. Was told that Target does not have a system to pick up packages that have been delivered to the wrong person. Was asked if I could drop off the package myself to their customer. Said "No" to that. Was then asked to drop off to a Target store. I shop online too. Defeats the purpose if I am to deliver packages back to the store when they made a delivery mistake when I don't shop in store myself. Target needs to correct this delivery weakest in their system.

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    Customer ServiceStaff

    Reviewed Sept. 23, 2022

    Horrible online order support! I ordered an instapot, online, for pickup in the store. It was thru a wedding registry. Online stated it was in stock at my local store. I got there to pick it up & it was NOT in stock. Clerk told me I needed to go online & choose the mailing option. When I looked, the item is listed "online only" on the registry. Obviously not true, since I was able to place the order for pick up. Then, when I wanted to choose to have it sent to me, it said "shipping not available"! I called 2 stores, to the pickup dept & got no answer. Phone just rang & rang. I tried online chat, several times & it kept disconnecting!

    Finally got thru to chat & they said the item should cancel soon. It was already 24 hrs since I placed the order. Should have cancelled long before that! Chat person said they would transfer me to another person who could help me. Got disconnected again! Tried to find a customer service phone number, for Target, with no luck. Finally went to my Paypal account & that listed a phone number. Called, & finally got a gal who told me the item wasn't in stock at any store near me. I said "cancel the order". I'm taking my business elsewhere. I hate Target to begin with, but was trying to get this item, because of the wedding registry. I will now not have it in time, & will tell my daughter-in-law-to-be, that if she wants an instapot, I will buy here one elsewhere. Way too much hassle to purchase at Target!

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    Reviewed Sept. 13, 2022

    Due to the elf fantasy and takeover of the planet, a living thing can no longer purchase anything of any value. I used a small cookie sheet that was new under the broiler, it turned cockroach orange. I used it two or three times since then and it now has sodomite cockroach rust eating the pan where you would place the food. Pure junk. It was purchased in Savannah, GA at Target.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Sept. 13, 2022

    After a really terrible recent experience with a target online order and horrendous customer service I will no longer shop at any target store. I placed an order online for 2 nightstands. When the shipment arrived I quickly realized target had sent the wrong items- the pieces were not what I ordered, they were tall storage cabinets and not even close to the look of the nightstands I had paid for. I contacted their customer service and they advised they would place a new order, they did not want the items back because they were too heavy.

    A few days later 2 new boxes arrived and again, I realized that they had once again Shipped something completely different than the items I ordered. I contacted customer service again and after another hour plus dealing with Bangalore reps who barely understand the situation I was told I had to return the items to the store to get my money back and if I wanted the right items I had to place a second order and pay again because they can't do a 2nd reorder. Absolutely nuts.

    After pushing for a supervisor in the US who could communicate clearly, I was then told they would do a FedEx pickup of the wrong items and issue refund and I would have to pay again and place a second order. Fast forward - FedEx pickup up the items. I've paid for them now a second time and target has still not refunded my money or offered any sort of attempt to make the situation right or less inconvenient.

    The company should take a hard look at their customer service in addition to their shipping /fulfillment issues. They should do a better job to try to take care of their customers especially when they mess up and cause so much inconvenience. But they have done none of the above. I will never again support this company and that makes me sad because I've enjoyed in store shopping for years.

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    Refunds & Payouts

    Reviewed Sept. 10, 2022

    My horrible experience was exasperating enough that I'm taking time to write this review. I purchased several Target gift cards at Christmas time. I am very sorry I did because I tried using one myself. I could never obtain the 5 items I wanted to pick up at the same store location. Then a fee was added. After hours spent trying to make one stop at ONE location, I tired of the entire experience and decided to take the cash and spend it at one store (not a target). Well Target would not redeem the card for cash NOR refund my money. Target is off my list of places to shop.

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    Customer ServicePricePunctuality & SpeedStaffRatesTimeliness

    Reviewed Aug. 29, 2022

    Much of the merchandise I want is no longer in the store. The things they do have skyrocketed in price. Their delivery service is slow and unreliable. I’ve found out the next day that they don’t have an item I’ve ordered. The store brand products used to be good, now they are garbage. Realize I am liberal. I’m turned off by their “woke” marketing. The staff was rude on my last visit. I’ve started shopping regularly at Walmart for the first time in my life and I’ve found the employees to be friendly, the deliveries are lightning fast and the quality of their merchandise is far better. If I’m ordering online I know immediately if they don’t have something. They usually have everything I’m looking for at my neighborhood store. It’s sad. I’ve shopped at Target for over 30 years but I’m done with them.

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    Sales & MarketingPriceStaffBillingRates

    Reviewed July 31, 2022

    In 2022 I have had a lot of issues with the Target Stores especially 10401 MLK Jr Highway. The prices are not displayed on all merchandise in accordance to the law of fair advertisement. The staff for the most part need a lot more training and coaching. The manager never comes out to talk with the customer when needed. Because of the employee mistake on a few of my returns I am not able to exchange nor return anything without a receipt when I had a receipt and was forced to take a merchandise credit card. Also I am 68 and get disrespected from the employees all the time.

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    Customer ServiceSales & MarketingPunctuality & SpeedRefunds & Payouts

    Reviewed June 22, 2022

    I ordered an item on Target.com. Items got delivered. Missing one package. I reached out to Target. I was told to wait 48hrs package will be delivery. I never got my 3rd package. I reached out again, I was told to wait 7 days. I waited still nothing. Only to be told by Target FedEx stated it was delivered so there is nothing they can do. So I paid for an item I never received. I have called all departments. I was told to reach out to FedEx myself. Who in the world says that to a customer who has paid for an item. If that was the route why did Target asked me to wait 48hrs then 7 days. I feel scammed by Target. I will never recommend Target to anyone.

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    Customer ServiceCoverageSales & MarketingOnline & AppRefunds & PayoutsMaintenanceStaff

    Reviewed June 2, 2022

    I received a $50 gift card for my birthday and tried to use it for an order online purchase. When I went to checkout and scratch the back of the card for the access number the sticker wouldn’t peel off properly to see the number. The sticker started to break off into pieces and the number wasn’t visible enough to use. I called customer service to see if they would give me a replacement and they told me to download the app to scan the bar code on the back only for an error to show up after several attempts. They then asked for me to provide an email to send a picture of the back of the card so they could verify there was still a balance. After sending it, they then tell me that they don’t have record of the card in the system probably because it was purchased in the store.

    They then asked for me to ask the person who gave it to me for the purchase receipt. They asked for her phone number and email to see if she had an account. They were going to call her to see if she had a purchase receipt. This is not efficient way to handle this. What are the chances she still has the receipt after purchasing a month ago. I understand they need to verify the purchase of the gift card but if the long bar code and event # on the back can’t prove that there is money on the card, then what’s the point of the bar code. Why can’t they just cancel the card I have, and issue a new one. Giving out someone’s information and then asking for a purchase receipt (given they still have it), after taking a picture of the card seems a bit much to do to receive a placement card which takes 5-7 business days to receive in the mail when all the while neither party is at fault for a damaged card. It’s a hassle and inconvenient to say the least.

    Target is not a new company and this process seems a bit intentional in the hopes that maybe people won’t go through the trouble to fix the problem that they didn’t even cause. It’s just not realistic that there isn’t a better way to trace gift cards if in the event it is damage. What then is the purpose of both of the bar codes then.

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    Customer ServicePriceRates

    Reviewed May 12, 2022

    I called to have an item price matched. The lady told me it could be done and she told me to purchase it while on the phone. After I purchased the item, she tried to give me the difference. She then stated that it can not be done because it was through a third party. If that was the case, she should of told me that it couldn't be done before she told me to purchase the item. I would have just went through Walmart.com.

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    PriceMaintenanceStaffRates

    Reviewed May 11, 2022

    Target has recently increased their prices, some only 5%, while the majority of prices went up 25% or more. Meanwhile, they provide their employees with decent starting salaries, but give raises at anywhere from .5% to 3%. Maybe they should take some of their 13 billion in profits and take care of their employees. The COO makes over 12 million a year in salary and the CFO makes more than 20 million a year salary. It is pathetic in any business that these people think they deserve such a salary (if you break down the 12 million to 40 hours per week, it is 5,769 per hour), but yet they are so proud of the fact that they start their people at $15 per hour. Maybe if the top tiers gave up some of their salary, they could pay their people an actual living wage and maybe give them decent raises. Who needs or deserves to make over $5,000 per hour. NO ONE deserves that type of salary.

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    Coverage

    Reviewed April 14, 2022

    I am a 74 year old Air Force Veteran and I was refused service at the Target store located at: 2430 Santa Barbara Blvd, Cape Coral, Florida 33914. I was refused by a cashier and the store manager the purchase of a case of “Hard seltzer water” because I didn’t have a card with my birthdate on it. The Veteran’s Administration I.D. with my picture on it. PLUS my obvious age should be proof enough that I’m old enough to purchase “hard seltzer water”. I complained to the BBB for Target's headquarters in Minnesota and got nowhere.

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    Sales & MarketingOnline & AppRefunds & Payouts

    Reviewed April 13, 2022

    It's incomprehensible that they ship baby puffs in the same box with baby wipes, toilet paper and other boxes. My items were crushed inside the bags and two popped open. The app and website force you to select from limited options then request the food to be packed up and returned to them for a replacement or refund. It's absurd. Hire a shipping manager that can use basic common sense when packing items.

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    PricePunctuality & SpeedStaffBilling

    Reviewed April 12, 2022

    I do not buy a whole lot from this store anymore. I used to, that is why I got their credit card in the first place. I bought a hand vac that would never charge properly. I tried another and had the same issue. About a year later I tried to buy a gaming chair, online. When it arrived there was not ONE single hardware piece in the box (which was taped up, by the way, when it arrived). All that was in the box was two cushions and the bottom plate to the seat cushion. No arms, not screws, no wheels, not even the wheel base. After I ordered it, I noticed they had dropped my limit, for not using them enough. THIS is the kind of crap that has had me NOT use them. They will probably go the way of Kmart, I imagine. Poorly managed business all the way to the top.

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    MaintenanceStaff

    Reviewed March 19, 2022

    Target throws liquid and delicate items that might break during shipping loosely into boxes without any kind of protective wrapping, only some air filled bags on top, which do absolutely nothing to protect the items. My order just arrived with the dishwashing spray bottles leaking. Also, the white target tape they put around the spray nozzle and where the cap screws on does nothing to prevent leaking either. Most of the tapes were wet with liquid when I removed them. Target's shipping department needs to do a much better job.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed March 11, 2022

    After over 10 years of having a red card, in November did not see the email bill. Noticed I missed the payment. I called and paid in full the 55 dollar balance. Customer service said it would not go on credit report because I was never late. Well they reported it and my perfect credit score was ruined for 55 dollars. Called back CS. Rude and would not help. Canceled my card because they also lowered my limit to 200 dollars. Target does not care about my business.

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    Customer ServiceSales & MarketingPriceOnline & AppRefunds & PayoutsStaffRates

    Reviewed March 5, 2022

    I used to love Target. No more. I purchased smart TV on Target.com to pick up at my local store on Thursday night with the intention of picking it up on Friday. It showed as being in stock, and was on sale. Shortly after making the purchase, I received a message saying the TV was no longer available for store pickup, and that I should select one of the other available options. Those were:

    *Pickup at another store - Which sent me back to my local store, indicating the TV was in stock.
    *Shipping - Which said it would not ship to my address.

    *Another Item - The EXACT SAME TV, but at FULL PRICE, not the sales price!

    I called the store manager to complain about my experience and ask for the smart TV at the sales price. She checked their inventory and explained the online inventory was in error and different from their store inventory. Unless I wanted to purchase the floor display model - I did not - she did not have the TV to sell me. She offered to see if it would come on the expected Friday or Saturday deliveries or to work with me on the price of a different TV. I said that we could see if it would arrive. As an aside, I was upset to learn that a store manager can't adjust the order to get an item in order when a customer has been mistreated. Ridiculous! Of course, the TV did not arrive with the deliveries on either day.

    On Saturday, I called Target.com customer service. They were unable to locate the smart TV anywhere within the Target system in order to send it to me. So Target sold me a smart TV, but wouldn't actually allow me to purchase and take ownership of said TV. Thanks, Target! As I explained to both the store manager and the customer service representatives, I can't stand Walmart. However, within 2 minutes on their website - and no hassle whatsoever - I purchased the smart TV that I wanted, and they confirmed they are preparing to ship it to me. I hate that Target's comedy of errors in this situation has made Walmart look good. Sure, Target is sending me a small gift card for my inconvenience...but I can't use it toward the TV they sold to me, but won't actually allow me to have.

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    Verified purchase
    Customer ServiceContract & TermsPriceOnline & AppRefunds & PayoutsStaffBilling

    Reviewed March 5, 2022

    On January 31 I purchased an iPad 10.2-inch Wi-Fi 64GB (2021 Model) – Space Gray for my mother. On, Thursday, February 3, 2022, I received a package but to my surprise when I opened the package it did not contain a $349.79 iPad, but a $4.79 jar of Tostitos Medium Salsa Con Queso. I, immediately called Target customer care and their response is that since the delivery was successful there is nothing they can do and to reach out to the credit card company, after I had sent them pictures of the box and its contents. There also was no packing label in the box. I filed a formal complaint with Target. I did call the credit card company and they credited the account pending an investigation with Target. On 2-4-2022 I mailed a letter to the CEO and never heard anything from him. Somewhere around 2-8-2022 I received the refund from the credit card company.

    On 3-1-2022 I received a letter from the credit card company stating that because Target considers the delivery to be successful they would be charging me for the iPad (the jar of Tostitos). I called Target again on 3-1-2022 and was told by a rep that they would refund my money in 24 hours. On 3-3-2022 I receive an email stating that because the delivery was successful I would not be receiving a refund. I called Target to file a formal complaint and explained that I did receive a package, but it did not contain what I ordered and to voice my extreme disappointment that not even the CEO felt it necessary to give me a callback.

    I filed another complaint and on 3-4-2022 I received a letter from the Executive Team at Target saying that because the delivery was successful there was nothing that they could do and that in their minds the case is closed. Customer Service is not a hallmark at Target and they apparently learn it from their top executives. I’ve shopped at Target for over 30 years and will never step foot in another store or go to their website ever again.

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    Punctuality & SpeedOnline & AppStaff

    Reviewed Feb. 26, 2022

    I ordered a variety of throw pillows to try for a new sectional. One large pillow was delivered in a damaged box (torn open) and left in the snow (UPS issue not Target). The pillow inside was wet as a result. I contacted Target through their App and explained what happened. Less than a week later I got a new pillow. We liked all the pillows we ordered and kept them all. The extra that got wet dried out just fine and Target said I could donate it which we will. Excellent!

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    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2022

    I don't like that the Target corporation eliminated their overnight positions. Here is why. When I want to shop early in the morning now the employees are in the way restocking shelves, being too talkative (I'm not a morning person) pestering me if I need help. I don't like that, I'm a very good shopper. Let me ask YOU when I need help. This is why you have OVERNIGHT staff. The morning staff only get in the way. I want to have a quiet shopping experience with little interaction especially early in the morning which was when I preferred to go to Target. I feel eliminating the overnight positions was a bad idea.

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    Reviewed Feb. 17, 2022

    Target clothing is degrading towards women. In order to fit in their clothing, you have to be extremely skinny. Brings women down when you have to be a specific shape, size in order to fit in their clothing.

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    Customer ServicePriceTimeliness

    Reviewed Jan. 23, 2022

    I bought online and had delivered, same day a car seat/stroller. My card was charged 80 dollars more. I called the NE Target store, lady #1 and manager sent me on wild goose chase. When the answer was so simple, know your policy!

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    PricePunctuality & SpeedStaff

    Reviewed Jan. 19, 2022

    Target is a good store to have around. They carry little of everything. Their sheets and cookware sell fast, not because they're cheap but because, they're made so well. I think clothes are reasonable, in style, lots of colors, that not expensive. Staff is also helpful. Great.

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    Reviewed Jan. 19, 2022

    Target shelves are pretty much stocked except for the pet food(cat) aisle which is pretty much empty. Pretty sure this is due to gridlock at the ports. Store is overall clean but need more associates to accommodate the crowds sometimes.

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    Refunds & PayoutsMaintenance

    Reviewed Jan. 6, 2022

    Target refused to explain why my gift card not working. I already went to Target store to retrieve video clip showing that I checked balance before shopping, I had $100 balance in my card at AM10:17. But at AM10:35, this card cannot be used when I check out. Even Target store manager/security can provide such proof, I still cannot get the balance back and Target cannot explain where the gift card balance went.

    I went to Target store (Mountain View, California) and talked to store manager Amy. Security member Armamdo then reviewed the store video camera at that day.

    They confirmed: 1. On 12/30/2021 AM10:17, Target register did confirm I have $100 on my gift card (see picture #1 attached). This picture was captured from the video when I checked balance at register. 2. On 12/30/2021 AM10:35, when I done shopping, I tried to use this gift card but it didn't work. (see picture #2 attached) Amy and Armamdo asked me to contact guest service first then they will provide proof for above facts (video and computer transactions etc). Can you review my case and investigate what happened to this gift card? Where did the balance go?

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    Price

    Reviewed Jan. 6, 2022

    I decided to try shopping Target online because I couldn't find the Akedo mystery pack anywhere else. The reason for buying these are to find rare action figures. You don't know which character you are getting until you open the package. One of the characters are very rare and worth a lot of money. I ordered 10 packages the first time and over half had been opened. I was very disappointed but decided to give them another opportunity. The next time I ordered 20 Akedo mystery packs and when I received them every one of them had been pre opened. They had to have been shipped that way from Target because they were in sealed Target boxes. I probably shouldn't have ordered a second time. That was my mistake. There will not be a third.

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    Customer ServicePriceStaffRates

    Reviewed Jan. 4, 2022

    I think that prices could be lower than what the store has them at and that it should jack the prices up because of the store name and that quality of the stuff should also be important to them and not the price and that customer service could be better or at least more polite and that it could have the layout of the store easier to get around in and understand where things are at.

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed Dec. 30, 2021

    TARGET lost the card and trying to get a replacement has been a nightmare. I have been disconnected (hung up on) 17 times. You cannot understand what they are saying because of broken English. I am still waiting for the replacement card that I ordered back in November. Very rude and hard to understand. My poor granddaughter still has not received her Christmas gift. DO NOT BUY ANYTHING ONLINE FROM TARGET. HORRIBLE EXPERIENCE.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed Dec. 28, 2021

    Complaint against Target today 12/27/2021. I’m very disappointed for action from the Team Associate to resolve an issue related to don’t let me buy a little Lego bag toy for my 7 years old son. This store isn’t oriented for the customer service. SuperTarget located at 10150 Bloomingdale Avenue. Riverview, FL. 33578. USA

    Tonight at 7:10PM at Super Target my wife and I were I were shopping groceries, frozen items, and a little toy for our little kid. In fact, we are loyal customers with Target since we are living at Florida (21 years). Today when I was at the toy department I found on the shelves a lot of lego toys and I took a small lego bag (less of $5) “Racing Car” for my son. Daniel told me, "Dad I love it." Then, when we approached to the self service registers around 7:10PM we marked the groceries, frozen items, and the toy.., surprise that the label code for the Lego bag doesn’t work and we call the Team associate (bilingual girl) who was in charge at the self service registers. Then, she approached to the register and told me “I’m sorry but this item I don’t know where you got it but not suppose to be at the shelves until January 1st, 2022... you can’t have it....! It’s not for sale," she said.

    I was in shock and I told her and explained that this Lego toys are on boxes on the shelves a lot of them and the price is around $4.96 or $4.97 and it’s a gift for my little kid that he’s waiting for. Also, I request to her for a manager on duty, and she took the Lego bag from the register... say sorry again and put it into the basket for the return car... Whatsoever, I felt lost and disappointed because the toy are on shelves for sale and this girl didn’t call the manager, I didn’t have the chance to talk with the manager because she doesn’t care, and also I couldn’t bring the toy for my kid .., I told her three times I will make a complaint about this unfair treatment and she say sorry and back to talk with another team mate. Honestly so can’t believe it.. we felt ignored 100%.

    Then, when I arrived at home I explained to my kid about the Lego and he was very sad. Anyway, I don’t know if the Target Management support this kind of customer service treatment, but I believe that the customer is the 1st priority and ignore a customer is not really good. It’s totally away from the vision and mission of the The Corporation. In fact, I will find that toy and buy it for another retailer. I didn’t request anything for free. I request for let me pay the toy and at least to speak with the manager to solve this issue.., but it didn’t happen ... guys please learn from this issue and reinforce your customer service policies.

    Trying again to buy the toy for my kid... Today 12/28/2021. I tried again to buy two (2) lego bags for my kids and definitely the store management for this Target don’t care the customers. I called ** the manager on duty and I explained the situation...and she denied the sale with a smile and telling me that the all bags and the items were placed by mistake. Honestly I don’t care about this... you put the items on shelves and you have to sell them and that’s it $4.99 per item. She must honor the sale as I told her but she didn’t care and said “NO” until 01/01/2022. It’s happened today at 4:05PM. This management is pathetic and non oriented to the customer service. For my side I won’t recommend Target anymore. (I have photos of the items on the end so shelves as proof.)

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    PricePunctuality & SpeedStaff

    Reviewed Dec. 3, 2021

    I've never had such an excellent shopping experience from a store before. Order processing is fast. Shipping is fast. Products are always in stock & quality is high. My $ is well worth spent here. Thank you Target!

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    Punctuality & SpeedBilling

    Reviewed Nov. 5, 2021

    MJ has only web-chat for tech support. Long wait & time-consuming service. When problem not resolved and I wanted to return new device, Tech Support told me to talk to Billing, and vice versa. Nothing resolved.

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    Punctuality & Speed

    Reviewed Oct. 14, 2021

    I placed an order at the beginning of October for some photo prints. Today is 10.14.21 and I am still waiting on that. I was trying to get those prints before my trip out of the country, I am leaving today without photos. Do not bother to order photo prints from Target is going to take forever, look for other alternatives BUT Target.

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    Punctuality & SpeedStaffRatesTimeliness

    Reviewed Oct. 11, 2021

    Terrible service. Do not shop here! Ordered same day pick up at store. Told it would take up to 2 hours to process. 2.5 hours later I stopped by the store. Order still not processed. Told I could wait but no guarantee they would get to it before closing. Staff had no interest in fulfilling the order. Will not shop at Target anymore.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed Oct. 10, 2021

    This is one of several visits I have made to Target's app to try and make a purchase. Firstly, search results leave a lot to be desired. Search for something and get results that have nothing to do with what you are looking for. Search with different key words and it gets more aggravating and more irrelevant. Then, if you do find things you'd like, there is a guessing game on shipping costs. Some items qualify for free shipping and some don't. Listen Target, most shoppers don't have time to play "does it or doesn't it qualify for free shipping games". I can understand why Amazon is so successful online, like the company or not. It's a very simple process without wasting time. If Target would put as much emphasis on making their business more convenient for the public rather than more convenient for Target then maybe their online sales would should increases like Amazon's does. TO the CEO, worry more about improving online customer service than forcing divisive cultural issues down the public's throat!!

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    Customer ServiceTimeliness

    Reviewed Sept. 15, 2021

    I ordered school supplies online and was given estimated delivery date. The next day I received an email that my delivery is delayed... This happens every time I order online from Target.com. I'm not happy with their online business.

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    Customer ServicePriceRefunds & PayoutsStaff

    Reviewed Aug. 30, 2021

    - Please don't buy anything Target online store.
    - Target do not refund any money if you order online and don't pickup.
    - Target store customer service only in Philippines.

    - In store don't care online customer.

    I order online printer and didn't pickup so order canceled by itself but target charge me $85 dollar for the printer I didn't pickup. I call store, store customer service give me Philippine 1800 phone number. I called couple of times, still I haven't get any money back.

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    Customer Service

    Reviewed Aug. 4, 2021

    My Roku television purchase from Target approximately 7months ago has no picture. L called to file a complaint but because l had it more than ninety days l am responsible to get it fix. Customer service is rude and ignorant to my situation. L will not purchase another tv from target also. L am outrage with this company.

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    CoverageRefunds & PayoutsStaffBilling

    Reviewed July 18, 2021

    I purchased over $200 of merchandise from Target, $75 on a Store Merchandise Card and the balance on my credit card. I ended up not needing $90 of it, so I returned it. They put $75 back in Store Merchandise Credit and $15 on my credit card! WHY? I spent $125 on my credit card, so ALL of the $90 should go back on my credit card. I spent more than enough to "eat up" my store credit. WHY??? You are controlling your customer by FORCING them come back into your store. I covered my $75 and put MORE on MY credit card, so do the credit the CORRECT way. UGH - totally NOT customer friendly!

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    Customer ServicePriceTransparency

    Reviewed July 1, 2021

    I placed an online order on 06-23-21, with a promo of 2 day shipping. After my order was placed, the estimated delivery date was 07-29-21. That does not seem like 2 day shipping. I called Customer Service on 06-28-21 to see if I could get my order shipped quicker, and was told that the request was sent, and I would receive an e-mail with an update if my request was approved. No e-mail sent. On 07-01-21 I called again to Customer Service to Cancel my order entirely and was told I could not cancel my order because it was not processed yet. What a Line of Bull. Wouldn't it make more sense to cancel my order before it is process to ship? I was told that when I receive a message that my order has shipped, then I could cancel my order. This is a backwards policy. It cost the company money for labor and material to process an order and get it shipped, when it doesn't cost anything to just cancel the order. My name is Lisa ** and I approve this message.

    Sign,

    Very Angry Customer

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    CoverageRefunds & PayoutsStaff

    Reviewed June 23, 2021

    As someone who designed Targets, I can promise they care as little about the customers as humanly possible. They purposefully design their stores so you get lost, have hard times locating what you want, and force you to spend as much time as possible in the store. This leads into the reason I will never shop at a single Target again in my lifetime. Upon needing to have a new bank card issued, I went to Target and wrote a check, to which it was declined even though there was enough money in the account to cover the purchase 100's of times over. Why was it declined? Well, because in order to write a check to Target, you must first have a good history of writing good checks.

    Please, I would love to meet the team who apparently all failed kindergarten and came up with this asinine policy. Whatever stupid backwards logic was running through their heads when they created this policy was the last straw for me. No longer will I buy a single item from Target again in my life, and if you value being treated like an actual human being by the company you do business with, I would suggest you no longer shop there either, because to them you are nothing more than a pile of money.

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    Sales & MarketingHonesty & Transparency

    Reviewed June 18, 2021

    I've been looking for new and trendy apparels for my casual wear home fashion. I never look out for the Target after reading the customer reviews. But believe me after I shopped from Target and bought my PJs and t shirts, honestly those reviews now seem to be fake. I was bombed with a huge collection of apparels to choose from. All the fresh arrivals have a mix of decent, trending, coolio choices. I must say Target is doing a great job along with offering discount codes to online coupon sites. I also found $20 Target coupon from **. They have valid and working codes. I am absolutely satisfied with the Target collection of apparels along with working discount codes.

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    Reviewed June 12, 2021

    Don’t order from target.com. They pack your item so tight that it gets damaged. Then it is out of stock at all your local stores. This all could be avoided if they just knew how to properly package a item. Will never use target.com again.

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    PriceRates

    Reviewed May 19, 2021

    I love Target, they have reasonable prices and their associates are very nice. I would totally recommend them to friends and family. I have shopped there and have gotten some great buys. I totally recommend them.

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    Staff

    Reviewed May 19, 2021

    The Target in Fairfield lets homeless people hang right by the door. Also, their employees smoke next to the door too. I have told the managers there multiple times but nothing is done. It just invites more shady characters to hang around.

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    PriceRates

    Reviewed May 18, 2021

    I love the Target stores because the store is always clean and very well organized and the shelves are always stocked nicely and prices are good too. The store aisles are very wide, and with the Covid pandemic they are always wiping down the carts and the belts near the cashier. I like the five percent off when using my target card, which is great that’s another reason why I shop there. I also like I can buy all my groceries there too.

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    Staff

    Reviewed May 17, 2021

    Great store with lots of variety. Love the toy and game section. Electronics are well stocked and seasonal stuff always get my attention. Smoke parking and employees always in a good mood. Returns are easy!!

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    Sales & MarketingPriceMaintenanceRates

    Reviewed May 16, 2021

    I was shopping at Target and the store was organized and had a good experience, fair prices on certain items, sale racks do not show final price on tag. Needs to pay attention to the shopping carts, I noticed several broken ones, the one we had was dirty and it had a sharp edge that could cause a injury to a child and the seat part where my daughter sat was broken. Gave to the man receiving the carts and made him aware and he pushed it with the other carts for someone else to use. The lady at the register was really nice and polite.

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    Customer ServiceOnline & App

    Reviewed May 15, 2021

    Constantly in stock and awesome customer service. Overall great shopping experience in-store, order pickup service. Very easy store to shop at. All items are listed on their website with their exact location.

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    PriceStaffRatesTransparency

    Reviewed May 14, 2021

    Most items I shop for are available. The prices are pretty fair and competitive. Very friendly and helpful staff and the store is always neat and clean. The product selection is up to date. I would recommend Target to my friends and family.

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    Customer Service

    Reviewed May 14, 2021

    One stop shopping. Growing up in Chicago (City) we didn't have Target Stores. I was so jealous of my friends/co-workers in suburbs. Sooo happy they're here. Great customer service, great selection of products.

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    Customer ServiceStaff

    Reviewed May 13, 2021

    Target store is right on spot when it comes to customer service. The staff are friendly and helpful with not only assisting a customer but with disabled patrons as well. I have never received such assistant at other big box stores. The staff are more than happy to help no matter what they were doing at the time. Highly recommend this store for all your needs.

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    PriceStaffRates

    Reviewed May 13, 2021

    The logo is catching along with the red and white. Commercials are short and cute. The stores are always. Lean and neat. They are well lit and merchandise is not crowded together. Products are almost always marked with price and departments are clearly noted. The food area is again, clean and lit well. Food arranged neatly. Target stores stock well and you do not feel put out with stock people and they are not in your way. My only negative is if not price machine, it is then hard to find help on the floor.

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    Customer ServicePriceStaffRates

    Reviewed May 12, 2021

    Target is a delightful shopping experience all the way around! You have ease, great pricing, great follow-up, and super delivery. Target takes great care to ensure everything is packaged well, and delivered in expected condition. Additionally, they care about their customer relationships, and encourage feedback to ensure satisfaction. Very good selections across all sectors, create the icing on the cake!

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    Reviewed May 12, 2021

    I went shopping for a swimsuit, and I found the perfect one for me! I was pleased with the Value and ease of purchase. I would recommend Target to everyone! I'm 65 years old and it isn't easy to find the right swimsuit lol.

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    PricePunctuality & SpeedStaffRates

    Reviewed May 11, 2021

    Store was clean, had plenty of selection, employees were very helpful in finding things. I also like the pricing. I like being able to see and try on the clothing as well as seeing the quality of the merchandise. I love Amazon but that is one area they lack in! But I guess you can't have everything! I also like their return policy quick and painless! They are also nearby and easy to get to!

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    Customer ServiceCoverageRefunds & PayoutsMaintenanceStaff

    Reviewed May 11, 2021

    I have enjoy every time Target’s services either in the store or online purchases. Their customer service to help or please the customer is outstanding. I never had the need to request attention towards my product issues as I had in other stores. They back up their products and they will do any accommodation towards your inconveniences and replace the item you are not satisfy with or simply refund your money to fix the problem. It is my favorite store I have encounter and I do thanks their customer service as well as their managers.

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    PriceStaffRatesHonesty & Transparency

    Reviewed May 10, 2021

    Target is the prime example of corporate America. You would think all of their items are made of gold, diamonds and silk by the way they price their items. More people will almost always pick Walmart over target due to the fact that Target is a uppity type of place to be in and it's uncomfortable as a minority to even walk through those doors like we don't belong there unless we work there for a regular paycheck. I'd rather shop at Dollar General if Target was the last option for a major supermarket.

    To be honest Target should be in places like Hollywood and Atlanta not is cities where you have more poor than rich. Its kind of an insult just looking at the prices and wishing you could afford that nice piece of decor or potted plant but that same potted plant can be found somewhere else at least 10 to 15 dollars cheaper and that is what bothers me about Target and the way they prove their items. Guess what Target Walmart built a store by the people for the people. You built a store by the rich for the rich. I for one don't like rich people.

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    Target Stores Company Information

    Company Name:
    Target
    Website:
    www.target.com