Target Stores Reviews

I placed a Target.com order on 11/17/17. I received 2 separate packages for the one order on 11/22/17. This order is clothing for my daughter for Christmas. She is in between sizes so I ordered 2 sizes and will return the items that do not fit after Christmas. That being said, there were a couple items I just didn’t like right off the bat. So I figured I would get a head start on the return. I went to my local Target store on 12/2/17 for the return. They tried to look up my order with the card used. I provided it, but they could not locate the order. I happened to have the invoice on me so they scanned the invoice, returned the items and the amount automatically went back to my card... or so I thought. A couple of days later I looked at the receipt to tally up remaining Christmas gift purchases on my credit card and I noticed the last 4 digits of the card on the return receipt were not the digits on the card I used.

I ordered 3 containers of liquid detergent. I was notified they shipped. Then I was told one was damaged and not shipped. Then two arrived. One leaking through the box. Then I was told that I could not get a refund other than a Target gift card because I bought through PayPal. Or they could simply replace the two damaged container. Then they had no more product and sent the complaint up the line. DO NOT SHOP WITH THESE HORRIBLE PEOPLE.

I shop at Target at least twice a week, sometimes 3x! However, I recently decided to place an order on Target.com. When the package was delivered, 2 of the items were missing, but were listed on the packing slip. I thought maybe there would be a second package, but nope. I received an email congratulating me on receiving my order with details on what I should have received. I immediately called Target.com customer service to let them know my items were missing. They issued a "replacement order" (how do you replace items you never sent) and gave me a new order number. The following day I revisited the replacement order email to get a tracking number and it shows an ETA of 2 weeks!!! And to make things even more fun, they state "Please note that you do not need to send your original items back to us to receive your replacements. If you do not want them, feel free to donate or recycle them."

I ordered a TV during Cyber Monday while they were on sale with an additional 15% off. The order went through and my card was charged, then the next day my order was cancelled. Checked to see why and apparently it wasn't in stock according to the lady whom I spoke with, so she checked and said that it was in stock and we ordered the tv again. Then it was cancelled four times. They said personally over the phone that the item was in stock and four times it was cancelled because it wasn't.

I was trying to purchase Target gift cards online to get the 10% discount. When I went online there were only two options available to receive your gift cards - e-mail or mobile. Since, I wanted gift cards to put in stockings this was not an option. I did call customer service and was told I could order using one of the options available since the special only ran on 12/3 and take it to the store to get an actual card. The only problem is I could get the card with my receipt, but I would have to pay full price for the physical card. Nice kind of a bait and switch. I am sure others felt the same way, so I wanted to share what I found out.

I ordered a Ninja 1500 blender online advertised for Black Friday. They sent me a Ninja 1200. Refused to replace incorrect item. Said it was an advertising error. That they advertised the 1500 but stocked the 1200. They refuse to stand by their advertising. Only options given were a 15% discount or return the item.

I ordered 32 cans of Ranch Style Beans. I received 12 cans and out of 12 cans 11 cans were damaged. I cant get this brand where I live so needed to order online. I tried to call and even tried texting with no results. Was put on hold for 15 minutes 3 times I called. Very frustrated!!!

So I ordered from Target.com on Thanksgiving day. 2 tablets and a record player for my kids for Christmas. The tablets were for pickup and the record player was to be delivered. They charged my card. So then on Black Friday I got an email stating one tablet was ready for pick up but that they could not fill the order for the other tablet. I called got horrible customer service who refused to fill my order. So I went to Best Buy and got it for the same price. Then Thursday Nov. 30 comes along. I get an email that my order was delivered. My daughter was home all day and no delivery came. I called customer service; this guy was nicer than the other lady but was out of Asia. He said they can't do anything till 48 hours after the delivery date. So now I wait. An order that was paid for and only got one tablet and Target has screwed my kids' Christmas. Never order or shop from Target.com.

Customer is always right statement! I know they doesn’t apply all the time but when it’s Target's error then this statement stands! My wife and I had a terrible experience over the weekend. My son had a seizure and end up going to the ER. He was scared and confused. My baby had blood taken from but was strong. We asked him what toy he wants for being a good boy and decided a Flash Toy. Target end up having Flash toy figures with a price tag of $20.00 dollars. It wasnt just one flab toy but several under the price tag.

I placed an online order with Target.com and completed the purchase using My REDcard. Once at the store to pick up the order, the Target store clerk could not locate the order in their system, so the clerk asked that we cancel the online order, and purchase the items in-store. I canceled the order ** except for 1 item. I did the in-store purchase, but I've been double billed on My REDcard account for the online order that was canceled, and the in-store items I purchased. I contacted My REDcard to correct this issue. My experience has been horrible, representatives at My REDcard have repeatedly hung up on me, as well as I was told 72 hours ago that the issue would be resolved, and it still is not. I've spent over 3 hours on hold while My REDcard representative contacted Target.com, and it has been a round, and round nightmare.

I purchase a Wii game on 11/23/17 that was on sale. It was to be picked up at my local Target store. I did not realize I only had 2 days to pick it up. The order was cancelled, and I was not able to re-buy the item for the discounted price. I believe a week would be more reasonable for pick up of an item and I am very disappointed. I did call Target and they put me on hold several times for 5 minutes at a time and did not offer to sell it to me at the price I originally paid.

On Cyber Monday Target offered 15% off all items online which I purchased bedding and other items and actually received the 15% off. The following day they had a 40% off sale on bedding & bath items which listed the same sale price as Cyber Monday but now I could get 40% off, so I purchased additional bedding items thinking I would receive 40% off the bold red sale price, however, this was not the case per their corporate manager who said the 40% was already applied to the sale price listed. Say What? Why do that? This practice is very confusing to the customer when it doesn’t say that the 40% is off the regular sale price listed in small grey color under the big bold red sale price. I feel this practice is unacceptable and a true scam. Target you should be ashamed of yourself for duping your customers into thinking they are receiving 40% off the red bold listed sale price when in fact they are not.

I order a PS4 gaming console online, paid to have this shipped to my house no later than Wednesday Nov 29th. I checked Wednesday morning to see if this had shipped yet... it did not. Talked online with Nolan, said it would be shipped today and I would receive this today. Then I received an email stating that shipping is taking longer and I would not be receiving this today. Then I spoke with Joe through online chat and he told me it would be here tomorrow... unacceptable, I paid to have it here Wednesday because my husband took off work to receive this. Now it's to be delivered tomorrow (still hasn't shipped and website now says Friday) but if I'm not home it will not be left. I was told by Jodi (per Joe management) that I would have to contact the transit company and tell them when I want it delivered. She also said I could call Target after it ships (I was told by Joe that I couldn't cancel order because it shipped) to change shipping info.

I saved my $100 Gift card so that I could use it for my TV on Black Friday, I was very happy to choose a TV and when I tried to use it they told me that it was worth only $24 or $26. I said No, it is $100.00. I called the number on the back and the guy barely spoke English, so they send me to front desk but I had to call the 1800 again. The lady was asking me for the digits in the back and I had someone from the front desk helped me, anyways the woman on the phone said that the card was used 11/13 in Carson. I said, "Not possible. This card was in my dresser and no one has used it. I live in Thousand Oaks and don't even know where Carson is." They refused to let me talk to a manager and they refuse the idea that their gift card has been hacked.

Who is doing the website services for this company? Nowhere near the technological proficiency of other online website ordering for other large companies. Attempted today to place an online order for 4 Target brand tees for women, after having done so in October. The October order was delivered to the store while I was out of town. I called the store and communicated online that I would be unable to pick up the order as I hadn't been prewarned there was a limited 48 hour pickup period, but advised online and directly to the store that I would pick up the order a few days later. When I got to the store the order had been cancelled. BTW store is a 32 mile round trip. So, after receiving emails about free shipping I attempted once again to place the order online. I kept getting messages that there was something wrong with the order and directed me to change my password.

we got charged for an item we never got. Mind you it's only 2.00$ but this kind of thing should not happen. Got home, found this - called Target store - "We are different from target.com we cannot do anything call target.com." Called target.com three times - two times I got transferred and call was dropped third time. I spoke to someone who could help me and put me on hold to speak to a manager.

I ordered a set of black WeatherTech floor mats to be picked up at the Target in Linden, New Jersey. Whoever packed my order removed the tags from some Rubbermaid floor mats and placed them in my order. Thankfully, I checked the order before leaving the store and went immediately back to the in store pick up location. I let the on duty store manager know what the issue was concerning the floor mats. The on duty staff proceeded to tell me that I needed to wait until I received the receipt in my email before they could help me. I then received the receipt and showed the cashier.

One of the worst experiences with an online account. I have had an account with Target for over 12 years. Recently I needed to change my email account as I lost access to my old email due to no longer wanting to pay for it with AT&T. Target representatives refused to change it for me though I am logged into the account having known my password. I also have my address and phone listed on the account for verification. However, due to their lack of advanced technology, I can only change it by verification under the old email account of which I have no access. I have had no problems with any other online merchants in changing my email except them. They really need to update their antiquated system as they just lost another long time customer.

I wrote a bad review regarding target.com a few years back. This is just to say they fixed their problems. I had not ordered anything for delivery for years but have ordered twice in the last few weeks & everything went smoothly--confirmation emails, tracking, and delivery on time. Yay, because I'm getting sick of amazon.

Went to Target last week going all around the store picking up various items to purchase. May have had about $100 or more in merchandise. Get to checkout area and find only self check open. Found clerk and they said if we had 10 items or less go to Customer Service. Well DUH! We had well over 10 items in cart if the clerk would have paid attention. Needless to say we parked the cart and walked out the store. It will cost them more to restock the items rather than to have a register open. Will never shop Target again.

I bought a Smartphone. It must of had every data usage turned "ON". I had my other phone for 8 years. It took me awhile to figure out how it worked. But meanwhile it racked up over 8G of data. And I'm pissed. I told Target I didn't want data at all. I just Talk and Text and very little of that. I complained...did no good. So I'm dropping service and will pay monthly bill only. I refuse to pay for data that I didn't use. YOU should never sell a phone with everything on. I am make a complaint to AARP let them know how you really treat seniors.

Ordered iPhone cell phone cases 10/11. Delivery advised 10/16. Delivered 10/27 by which time I bought elsewhere (not wise to have kids use iPhones without cases). Attempted to return at store on 11/12. Was advised should have been returned by 11/10 so only store credit available although receipt states return by December 5. Refunded without sales tax??? Strongly suggest not doing business with Target unless they get it together.

I bought 2 Halloween clearance items that did not ring up correctly. I did not have a chance to go back to the store to have this fixed until a week later because I have a busy life, and Target is not close by. They will not honor it because it is over 3 days. You would think they would have better customer service than this. It is not my fault that their items don't ring up correctly, and now they won't even help me unless I want to return the items, which one of them has already been opened. So ridiculous! I was asking for my $5 back, not an outrageous request! You can do better Target.

Caution to online buyers: Target may sometimes change prices in your cart before checkout, claiming price changes can occur at any time, and they cannot look back to see at what price your items were when you initially added them to your cart. A promotion was still in effect, but the "sale price" went up on one of my items. Do a screenshot of your original cart so you can prove what the original price was before they unexpectedly raised it.

I ordered several sets of flatware. Four were delivered and then Target.com sent an email saying the rest of the order was delayed and had no expected delivery date. I called and they still could not give a delivery date after I was placed on hold many times plus the customer service rep did not speak English well enough for me to understand them without repeating the conversation multiple times.

I love doing my grocery shopping at Target. The convenience of getting my groceries as well as any upcoming birthday gifts, clothing, shoes etc. make my life and tasks much easier. Plus the extra savings with Cartwheel and the added 5 percent off for using my Target card saves me even more. Because our Target is not as big as some Supercenters we always don't have all products in stock. Don't worry though the great customer service makes up for that! Try it, I'm sure you'll find the same great experience I have, 2 to 3 times a week.

Not even a year ago we purchased the Threshold Gilford collection bedroom furniture. The two dressers and side tables are complete crap. They looked beautiful and were easy to set up. However, the bottom of the drawers are made of basically cardboard. They do not attach to the drawer other than sliding in slots. The clothes go right through the sides and the drawers do not close. We spent a ton of money and time on these dressers and they are already falling apart not even a year into owning them. I will never buy Target furniture again, and neither should anyone else.

Target put out a huge marketing campaign today advertising their Black Friday deals. They also advertised for one day only, today, you could get some of the items at their special Black Friday price. The problem with this huge marketing campaign was this; 1. They did not have adequate stock of all items to push marketing for consumers to buy them early in their warehouses and their stores. 2. Stores were not equipped to handle the huge marketing push and assist customers. As soon as I got the alert I went online to order an item. It was out of stock. I called my local store and was assured they had three. I couldn't buy it then and come pick it up and I couldn't put it on hold.

I recently used the PICK UP TOMORROW feature on TARGET's online ordering process. I am a TARGET CREDIT CARD holder since 2015 and have had items shipped to the store and have picked up a few days later / after their arrival to the store location. This time, I utilized the option where I put in an order for items that were already at the store (much like WALMART or KROGER grocery ordering service) and it certainly needs work.

I went to the Monticello Target here in MN because it was advertised that they had .69 turkeys but when I got there they didn't have any. Instead they told me that they had .99 turkeys. I asked for a rain check but they said they don't do that. At least at Cub Foods they offer rain checks. I drove all the way out there in terrible weather conditions just for Target to try to take advantage of me. Never shopping there again!

I ordered a queen sized bed on Target.com and they sent me a baby crib instead. The shipping label said it was my bed, but the actual product was a crib. I thought it would be a simple fix… Target sends me the bed and then picks up the crib... But I thought wrong. I spent 2 hours on the phone with them trying to get this figured out, but their employees and systems are so incompetent that they couldn't solve my problem. The only thing they could do was say they could refund me in 10 days and that I would have to bring the crib to my local Target store. They told me I would have to call the manufacturer of the bed in order to see if they could send one to me (what?!?). They are seriously, honestly incompetent. Target is just a big red Walmart (maybe even worse?). I won't be shopping on Target.com ever again.

Today I took my 14 month old twins shopping along with my two sisters to Target located in White Plains. We strolled and walked around the store for about an hour. I proceeded to check out and my sister had to take one of the boys cause they started to get fussy. I was checking out at the register when my son starting crying so I held him and threw the receipt in one of the bags. I was planning to go buy them a pizza at the food court, but decided not too cause now both of them are crying. I have my one year old in one hand and the shopping cart in the other as I proceed to walk out and I get stopped by a young gentlemen asking me for my receipt, mind you I have four bags a box of diapers and a Fisher price car that I bought my boys.

I ordered an item (Amazon Echo) from Target.com on 10/25/17 via Express Delivery to receive on 10/26/17. When checking the status of the order on 10/26/17 the Target website and the UPS website indicated I would not receive the item until 10/30/17. Unfortunately I needed the item for an event on 10/27. While communicating with an associate via chat who assured me I would still receive the order on 10/26 and to ignore the Target and UPS website information I contacted a Target associate via phone at 1 (800) 440-0680. This Target associate stated he saw I would not receive the order until 10/31 but that I could not request to cancel the order that day (10/26) as it was the day that it should be delivered. He informed me I could call back on 10/27, request a supervisor to reroute the product, cancel the order and get a full refund immediately.

I was hit by your associate by your steal cart and went in a made a report and asking that you fix my bumper and all you guys did was give me the runaround for month and my car did not get. Fixed by you. I had to come out my pocket and fix my car that your associate damaged. I was treated so badly I will not ever go back to a Target ever again and I want all customers to know that your company is not a good company. You just dismissed me as a person and a customer not knowing we as customers paid your bills. I will never forget how I was treated by your insurance and corporate office because they have never called me back. It's been since Aug. Unacceptable.

I placed an order online for My son a costume which they said it was in stock in store. Get to the store not in store. They offered fast shipping which was supposed to be here by Monday. It is Tuesday night still waiting. My son needed Wednesday which I told them this, they said would be here. Now my son has no costume for tomorrow. I am very dissatisfied with Target. Will never ever order again. Then I called 1800 number. Got a person from another country. He offered me a dollar in refund! YES ONE DOLLAR!!! That was slap in the face. Very dissatisfied with Target!!!

I just got back from a visit to the Target Stores at the Eastland Mall in West Covina, CA. What a joke!!! I went into the store to buy baby food, soda, personal care items and first aid items. I was entitled to (3) $5.00 Gift Cards with the accurate items purchased at the specified dollar amount. I even placed all in groups to make it easy for the checker. The checker had no knowledge of anything in the Sunday Target ad and it is Tuesday??? She had to ask for assistance because the baby food was in packs of 4 each instead of individual portions? Then when I paid for the purchase, I asked her where my $5.00 gift cards are and she looked at me with a blank stare???

Sold a phone. Advised no other fees. Returned to the store to load contacts. Advised will be an additional $30 per month. She does it all the time. Two other associates tell me. When I asked to speak to a manager... Was advised to call market source?

I bought Dirty Devil Vacuum and 2 Year replacement warranty form Target online. Target stores and customer service cheated me with their irresponsible answers. They are not responding and when I called to customer service and visited Target stores also, they said me now they are not having relation with warranty company. If this people are not having relation with warranty, why they had sold warranty to me. I wasted 2 days for this. I lost my pay for this procedure. But not rectified.

I do a lot of online shopping and have recently been shopping more at Target. This company really needs to get it together. Not only are there errors in fulfillment or packaging (damaged items) with a large majority of the orders, but then the customer service received when trying to resolve the issues is just bad. If Target wants to truly compete with Amazon they are going to need to seriously step up their game. A very unhappy customer... once again.

I purchased a book online that is not available in the store. I paid for shipping as well. I was sent the wrong book. I am very limited on funds and only got the book because my son needs it for school. I attempted to return the wrong book to a Target store in an attempt to expedite the right one being sent. All that store wanted to do was refund the price of the book on a gift card meaning I would have to pay for shipping AGAIN. For the record I DID have my receipt.

I ordered something from Target online and the thing is supposed to be store pickup. When I checked my email, I was told my order has been canceled since I did not pick up your item before the time window expired. It is so stupid for Target to handle their business like this. I have been ordered stuff from HomeDepot and WALMART all the time, I have never had any problems with them at all. Only Target runs their business in this stupid way. Well, as long as they keep running business like this, I will not order anything from their website again.

I tried to apply for a job at Target, but when I tried to enter my references, it said it would log me out for inactivity, even though I am still typing out my info. I understand that this is for security purposes so con artists don't see your information, but this is really bad for Target's business since it still logs you out even after you have typed stuff out on the application. Target really needs to update the coding of their application and make their inactivity detector detect if you type something. It's just not good for the applicant who is trying to apply for Target.

The crew at the Edgewater, CO store is awesome. The store is clean, well stocked, great help. But corporate is not. They are spending much money to get customers in the front door while corp's csr dept and policies are working very hard to get rid of customers. First, they cancel my Red Card because I didn't want their "Visa" card. In trying to fix that with the 800 number they repeatedly hung up on me both before and during the call. I finally had a lady, with a thick accent, who at least told the truth. "I don't know how to help you." When I asked her if there was a manager or someone to help her she said, "There is nothing I can do. Thanks for calling Target Card Services." My experiences with web site and product customer service is equally bad. When I can understand what they say they aren't much help. Too bad. Target was a great store. I have not been able to order what I need 4 times now. I'm done.

Let me just preface this by saying this should have / could have been a huge deal. In 2014, Colorado, my son received a liquid steroid medication from the Target Pharmacy. After giving to my son, we realized that there was an ANTIDEPRESSANT capsule inside of the bottle, with the syrup. I have photos, this was expressed to the pharmacy, paperwork was made etc. We simply told the pharmacy they needed to ensure whatever happened wouldn't happen again to anyone else. Quite frankly I deserved (STILL DESERVE) like one year of free Target **NO JOKE** for keeping this out of the media and not suing. That's strike one - big strike.

I recently on a Sunday ordered an item online at Target.com. I used an incorrect shipping address that was a old address set as my default address. I called Target as soon as I realized and they said it already shipped. It was Monday on a holiday how can it of shipped? He told me there was nothing they could do. If the address it was sent to sent it back I would get a refund. If not nothing could be done. What type of crappy customer service is that. I have shopped Target many years and online. How they cannot send a message to a carrier to cancel delivery is beyond me in today's shipping days. I will never shop with Target again and too bad for them it's holidays coming and I will be letting co workers know how I was treated and it will spread.

Low Customer Service at Albany, CA Target Store - While I was with my family in the store, after making payment for some items, I decided to do the second round of shopping for myself, so my husband stayed with my baby and I looked around with the purchased items in the cart. After selecting few items I went to a cashier to pay for them and explained to the cashier that I have already paid for the rest of the items in the shopping cart. She started investigation as a police officer, asking for the receipt! I replied to her that the receipt was with my husband who was in the store at the time and if it was an issue, I could go to the self check out cashier and do my payment by myself and eventually two persons were in the charge of checking the receipts of the customers at the exit, but she didn't stop and called the security loudly at the exit to alert them to check my items!

Target gift cards are a total scam. If stolen, there is NO way to get the money refunded. The phone activation is cumbersome and customer service reps are condescending and proceed to lecture rather than help. NO ONE should ever get one of these. Use your regular credit card, send a check or send cash. Cash has the same risk of being stolen but there is no activation fee.

While I love Target stores, I feel I can never shop there again. After shopping for two and a half hours in the store picking out items for my classroom, baby showers, home and even groceries upon checkout I was told Target was refusing my check for $356.25. I called the number on the back of my refused check and was told it was due to results of "history" of purchases or lack thereof. Two months prior I had a visit where I spent $280 and I did the month before that also. I am confident history would show I, in fact, always spend right about $300 at the start of the school year. Is it the discrepancy of $70 between amounts? Is it due to policy to not accept personal checks over $350? Easy solution: make that known to employees and to consumers to avoid the humiliating situation I found myself in. Is it because Target's ability to save customer "history" extends to one-month increments?

My experience at Target self checkout was extremely uncalled for. The security guard watched us put our items in bags. Watch this with large items. Watched the cashier help us with the large items and sign out and pay for our items. We're carrying large Pampers all types of things. He's watching us do this standing right next to us and then as I put my wallet away he proceeds to ask me for the receipt. I refused because I said "you stood there. watch the whole transaction. I want the manager." Manager came out. He apologized, said "the security guard was doing his job." I said "What his job was to watch me. He did that once I put my stuff away and I'm carrying all these large items. I do not wish to take it back out." Unnecessary profiling.

I have a problem with an order from Target.com online (https://www.target.com). Its delivery date as noted on their online system keeps moving back, so I contacted their customer service to find out what's going on and when I will get my item. It is now several days past the original due date. Target's customer service has a chat facility and a phone number, and I have tried to get resolution from both to no avail. I tried the chat facility twice: Yesterday, Frank guaranteed it would arrive today. It is now about 9 pm and it's not here. Today, Andrew told me that all he can do is see that the product is available, but reps in the chat facility do not have access to warehouse info about why it has not shipped or when it will ship (So, was Frank lying to me when he said he could see that it had shipped and would get to me today?). He said I had to call their customer service phone number: 1-800-591-3869.

Target REDcard rep informed me they would not remove my checking account information from their records when I closed my account today. Further, Julie employee **, a call center supervisor, told me there was no other number I could call to discuss it. If I have an issue I'm to write: Target Card Services, Mail Stop NCB-0461 PO Box 673 Minneapolis MN 55440.

I bought some DVD online and printed a return receipt. The return receipt says return by September 8, 2017. But when yesterday I went to store to return it, they said I cannot return since it’s outside of return date. I said "It’s not. Your return receipt says by September 8, 2017." Talked with Target.com and they are refusing too.

I shop at the Glendale Target located in Indianapolis. Tonight, I visited the store to pick up a few items. At checkout there was a total of two cashiers open. There were many customers in line. The head cashier, or whatever title he holds, saw that there many people in line and he just stands there. He served one person, never turning his light on, then he walked away and went over to customer service desk. He returned and there were multiple people in line and still he just stands there never opening a lane. I'm in line now for about 15 minutes when I finally get to the cashier.

Product ordered for delivery to Santee, Ca. store and 20 days later, not received at the store although online page said available 2 days after order placed. It took 2 phone calls and 2 online chats to find out it wasn't received at the store. Cancelled order and found out that a hold was placed on my funds when I ordered, and it will be 7 to 10 days before they will release my money back to my card. Never could print my order. I just got a blank page printed out. Twice. DO NOT USE TARGET'S ONLINE ORDER SYSTEM. Go to some other site because others have the same stuff that Target has and they have way better service.

I purchased a gift card from someone's registry and they never got the email with the gift card. Called Target and they said they resent. Still the person did not receive it. Called back to get my money back and now they said they can't refund money.

Purchased from Target a Miramar 5 piece fire pit table & chairs. When wanting to use for first time this past spring, there was no hose to go from propane tank to table connection. Target told me they could not help!!! I have spent all summer calling & talking to people who just can't find the right hose!!! How can this be!!! So now I have a fire pit table that is not one???

The Target at Skyview, Flushing has the worse customer services ever!!! Once, I visited the toy section with my one year old boy, we were just looking around to see which toy to buy. One male target sale just passed by very fast and said "don't play if not buying" and left. I was like excuse you??? Not to say that we didn't even play, how the hell you know I'm not buying!!! I wasn't able to complain since the guy just said it and passed by very fast. I went there again to buy diapers again. The cashier didn't give me the gift card. When I tried to show her the picture of the deal, she didn't even look and just tell me the computer didn't pop up the gift card and I need to go to another side to ask. Don't you need to check on that? I didn't want to waste my time so I said I would like to return. She told me I have to go to the other side too!!! What a waste of my time!!! I'll never go there ever again!!!

I went to Target to get uniforms for my girls because I saw that they were having a sale. So I found some polos that my girls seemed to like and I was going to buy them, I didn't know if they were the ones on sale for $5.00 instead of $7.00. I went to the scanner to make sure it was the price the sale said and it was the sale price for $5.00. I looked online as they didn't have all of the colors needed for school and the price was different. So I asked an associate and she said maybe because it had a pocket but I didn't understand that so I went to customer service and she said that it should be the same price no matter what color, even if I ordered them online, she actually looked up the numbers online so it would be easier for me to order the ones that I needed. As I tried to order online they still were the wrong price.

I was in the Prattville store on 7/20/17 for school supplies. I had the best time ever. One of your employees and I hope I get the name right (ZINNA) was so helpful. Although she was putting up product she let me know if I needed anything let her know, and she did just that. I will be shopping at Target more often. Just want to say: ATA BOY. Thanks Again for a Great Experience.

In December I ordered a game from Target Online. Someone in the warehouse typed my information wrong and sent my package to the wrong address. My house number was 305 but someone the warehouse typed it as 304. I called and called and tried to talk to the persons in India who they have outsourced their calls for. So much for Target supporting American jobs. Anyway, I ended up having to go to the local post office to get my package a week late. Seven months later I ordered some school clothes and YEP YOU GUESSED IT... they sent it to 304 again. I was on the phone for over an hour. They hung up on me twice. And again I am going to have to go to the local Post Office and get my package. Well maybe. I WILL NEVER ORDER ANYTHING FROM TARGET ONLINE AGAIN.

I placed my first online order with Target.com, buying about $600 worth of curtains that were on a 24 hour sale. I received a confirmation order with arrival dates. I did not receive the items, so logged in to my account to check on the status. The order was cancelled. They did not notify me of this (by phone or email). I called to ask why, she asked for all of my billing details, and then asked for a different email address. I said, "no, you have my email address, why do you need another email address?" (they have had absolutely no problem sending me spam all day to this email address). She said the order was cancelled (um, yeah, I know). She said that she could not provide me any information about why my order was cancelled. I asked to speak to a manager. She said she was the highest up person and could give me no details.

For the first time I am really disappointed with the Target and the inconsistency with information regarding available products for sale. I have bought a crib and painted and decorated my nursery according to this set and went back to get the dresser that matched the crib that I had bought just weeks earlier. I contacted Target and the manufacturer and they both told me It was not available and they told me they confirmed by the vendor that it was discontinued in the color I needed. It caused me to be very distressed during my pregnancy I was really looking forward to having this matching set. The store has it displayed with the other color as a option to get, saying it is available. so I preplanned by nursery around this when it's really not available. I have contacted different Targets, the online Target help center, the Facebook help center, and actually Delta children's manufacture and everyone is told me the same thing.

I never shop online but this time I decided to give Target online shopping a try because of the big discount vs buying in store. My estimated arrival time was to be on the 12th of June. I checked my email to see that my order was canceled on the 9th of June for not picking up my item in time. I will never be ordering online from target again. At least they should hold people's items until the expected arrival time. I'd rather use Walmart pickup.

I used to work at the Target store at Bayshore Gardens Parkway in Bradenton, Florida. There is a lady named Bonnie ** who works in "Asset Protection." This is about as funny as when they refer to their counterparts at other stores as "business partners." But I suppose for an individual with no formal education or any kind of training, this job at Target is the best thing that ever happened to her. She wants to be a cop so bad she cannot stand it, so she did the next best thing, she married one named Carl ** of the Bradenton Police Department.

Gift card fail. After this point I've been very happy with shopping in the store. However I tried buying $100 gift card online and Target canceled my order and is currently still holding my money. I waited almost an hour with their customer service, only to find out that there was a computer error that canceled my order.

First, I've shipped with Target for YEARS! Went in for outdoor led lights, found my way in the shoe dept. as I always do. I couldn't find my size and the sales associate told me to go online and that they price match! Woohoo... So I get to the register to inquire about it only for them to tell me they don't price match online... Manager tells me to call a store that has the shoe and get them to send it to me. I call, only for them to tell me they can't hold it, not can I pay over the phone... I just have to take the ride and chance them not having it. Called Corporate, they're just as ignorant! No one helped me... Don't Care about the customers at all. Today I called Customer service about the same shoes to order them online (different color).

When shopping at Target south in Rochester, MN on Maine St. You must have an app called Cartwheel in order to receive a discount on item that was 20% off. The Target employee told me she would use her phone this time but I had to have the app next time. So what happens if you do not have that kind of phone which can hold a lot of different apps or none at all. So next time this happens I will take my business elsewhere. Where I can get a discount as the store advertised.

I ordered a bag of coffee and realized that it would take until Friday to receive it. An hour later I called to cancel. I was transferred to a supervisor who put me on the line for 15 minutes just to pick up the phone and hang up. I called again the same thing happened. The third time after much complaining I was finally transferred to a supervisor who picked up the phone. Apparently they cannot cancel orders even if they will not be shipped until two days after you've placed your order. If Target is going to have this policy in place they need to warn consumers before purchase. The long call wait times and supervisors hanging up the phone only proves that they have no interest in helping consumers and the fact that they do not allow their employees to cancel orders when it is in fact very simple to do is just another way Target takes money from consumers.

I would actually rate this place a 0 star. I bought a Braun Shaver from Target San Francisco on 2nd June. I was a tourist so opened the box on arriving back in India. When I opened the box I found that the shaver's body was scratched, the shaver was used, Blade broken, Charger missing and the wrong model put inside. The shaver I bought was 3040 but the piece was of 3010. Was extremely disappointed with the product but could not do anything as I was a tourist. Please check the box before buying things from this place.

I ordered online June 15 and says it will be available on Jun 23rd - Jun 25th. But my order was cancelled on June 22nd. This is really stupid and it never said on my order that will cancel if I didn't pick on what date???

BAD CUSTOMER SERVICE. I am a devoted Amazon user but decided to give Target a try- never again. I ordered several items in one order, and they were all shipped together in the same box (I thought this was great as less packaging means less waste and better for environment). Unfortunately, in this box they added a laundry detergent that was not properly sealed or bagged, so it leaked and everything in the box got ruined.

I've been a loyal customer to Target for many years now and always read about the complaints but never quite experienced anything. Until I started online shopping. I ordered an electronic download game as a gift. I have done about three purchases like this and never had a problem. I would receive them about 3 hours later. This time was different. It's been about 5 days and they are not about to locate my "package". I was on the phone with many representatives and I continue to receive different answers. One employee mentioned that I am able to "return" the email. Working in various retail stores I was hesitant to believe her as I've seen these scenarios all the time where the customer is unable to receive a refund. I called moments later and had another associate tell me that no I will not be able to return it.

Target has gone down in store appearance. The tables have not been folded in weeks, shelves have empty spots, hardly any employees on sales floor. To me, it looks like Target is going out of business but they keep remolding stores. Walmart looks so much better. Their tables are full, hardly any empty spaces and more employees on sales floor. Bottom line, Target needs fresh ideas to bring people into the stores and it needs new Corporate levels of management. People that care about the stores (keeping them full), care about employees (give them more hours to keep store maintained), care about the guest (carry products that people need). Thank you.

I went into Target today to purchase Beauty and the Beast with the Target exclusive 32 page book. However the store I went to was already sold out and so was the other one in town. The clerk was very helpful and said it was available online so I decided to just order it from there. What they fail to mention is the extra $5.99 to have it shipped to you. I feel that if they advertise this as being a Target exclusive then there should be more available in stores than just a few especially considering it just came out yesterday. Called customer service and they were useless. Kept saying that it was the manufacturers who decided how many each store got. Really because it seems to me just a way for them to make more money.

I've shopped for years from Walmart & Amazon online until they decided to use OnTrac as their delivery company. OnTrac is a joke & the complaints all over the U.S. are in the thousands. I spoke to someone in top management at Walmart, I told her that I'm willing to pay a little more for UPS, FedEx or USPS but I couldn't get through her because she (or Walmart) are on OnTrac's side, so I told her, "Let's do this, I will close my account right now and when the CEO decides to listen to his customers maybe I will be back". I spent around $200-$300/month for years and closed my account immediately. I did the same with Amazon. I just ordered online from Target and am very happy, everything arrived sooner than expected, all items were perfectly wrapped and they used UPS. The day they use OnTrac I shall close my account with them as well.

Beware of buying gift cards from Target! If their employees messes up, they're not willing to fix their mess nor support you. I purchased 15 gift cards to award our employees and 2 of them were not activated by the store associate. So, when 2 of the awarded employees used it to pay their purchases in different stores, cards were declined. They called the numbers at the back of the card, they were told cards were not activated. I went to Target where I purchased them and showed them that the receipt didn't show that those 2 cards were not activated among others. 13 cards were fine. I was so frustrated!!! I went there 2 twice and waited for 50 mins each visit with no help done. NOW, I have to deal with each card company for a refund or replacement. TARGET Store sucks!!! NOW, I will also file a complaint with BBB.

My only complaint is store design. Way too much red! Tone down the red! It doesn't help sell anything. Really too much red. Too bright! Why not use say a dark gray on the front interior wall? Walmart uses a lot of blue but at least it's easy on the eyes...

What a zoo for customer service. I had many issues with ordering electronics for a great price on Black Friday. Only received part of the order and even though they still sold the item, they could not send me the item. They would refund my money but not discount the item to equal the Black Friday item.

My son bought his girlfriend a Apple Watch. He paid $400 cash. The girlfriend decided she did not want the watch. My son took it back to Target in about a week and a half after the purchase. Per their policy you have 30 days to return and if they can look up the receipt you get what you paid. They were able to look up his receipt but will not accept the look up because it's cash. They will not give a store credit because of the high dollar amount. He is out of $400. Worst retail experience ever!

Target has the worst service and I feel disgusted by the way I was treated. I have always shopped online and ESP during the holidays. This past holiday, my orders were all screwed up. Some never got to me and some were just the wrong ticket number so I couldn't return it or was sent the wrong item over and over. They informed me to buy stuff at the store and it literally put us in a bad spot right before the holidays and almost messed up the Santa gifts. Regardless, I just tried to purchase stuff from them and they have placed a block on my online account. I am forever blocked from buying stuff online because they screwed up! So because they messed up my Christmas order and they can't get their affairs correct, I get punished for it?

First I would like to say that I am all about Target. I usually love Target and have never had a bad experience prior to today. I shop there at least once a week but today was just awful. I go up to the check out to start putting my clothes and baby food on the conveyor. And first the checker Alex asks me to start taking all of the hangers off of the clothes I just put up there. (Mind you I have about 30+ items of clothing). And "ok fine but where am I suppose to put the hangers" I ask her. She says "just throw them in the cart." Ok. So I do I start taking all of the hangers out and throwing them in the cart I have with me. Then I get to up there to pay and she makes the comment "these are some big clothes". And at that I don't even know what to say. I just don't say anything and keep to myself on that one. And yes I wear Size Large/XL clothing but why the hell is she commenting on it I have no clue.

Anytime I go to a Target I buy numerous items but Evercare refill pet hair large roller are out. Customer service looks them up. They have them in stock but can't find them. Send me to other Target who has them. I get to another Target who are out. Looks them up. Sends me to another Target who has them and doesn't. Not only have I wasted my time but has been lied to. Sure I can buy a new one for 4.00 more and half the sticky paper. I hope this improves. I should not have to go through this headache. Ordering through the internet waiting 2 days and paying 7.00 for delivery when I can go 2 miles from my home and get one or more at that time! Very disappointed.

I have bought two electronics products online from Target.com in the past 8 months. Neither of them were delivered, with a variety of excuses from Target and from their chosen delivery service (A DVR and a watch). They did give a prompt refund on my Target card, but the disappointment of not receiving what I had wanted and ordered will cause me to look elsewhere (other stores and online sales organizations) when I wish to spend my hard earned money.

While trying to place an order via the customer service number I was scammed. They said I had won a hundred dollar rebate, if I would give them my address and full credit card info. They said they needed my credit card info because it costs 4.95 to mail the rebate to me. I said no. The lady continued to ask for my information while talking above me and not listening to me. I said absolutely not. She hung up. I called back, different lady same story. I was told that this is not Target's phone number anymore and still more of them trying to scam me. I got mad and this lady hung up too. I called the store. I was told that Target.com is not run by Target but by a third party. Ugg.

Shame on you, Target! Earlier today we bought $200.00 worth of patio furniture cushions. Turns out they didn't fit correctly so we went to another Target to return them later in the evening. Customer Service sent us to the original Target because they don't do same day returns at a different store. Even with the receipt and all tags on it. What a terrible policy, Target.

I found a TV on sale at Santa Maria TARGET store on April 23, 2017. The sale tag did not say "Limited quantity". It didn't say "One only". My (disabled adult) son was getting agitated, so we left to take him home. I purchased a Target gift card to purchase the TV, dropped off my husband and son at home and returned TARGET but discovered they only had ONE TV and it had been SOLD. A sales associate then offered me the floor model for the full sales price. While waiting for the manager, they sold THAT TV too!

Well I'm never ordering anything off of Target's website ever again. Placed an order, and realized less than 5 minutes later that I goofed on my address. Spoke to someone in the customer service department that said I have only two options- cancel the order, or attempt to intercept it when it ships. Cancelling at that point was the most logical considering it was still processing. But what company doesn't allow you to edit your address within a short period of time after placing the order??? Customer service rep doesn't cancel order. Just got notification that my package shipped to the UPS Woodbury Warehouse.

My friend took her time to go to Target. She had an event going on at school and she was required to bring brownies. Target usually has brownies in stock every other day, but they didn't have any. That is unacceptable because she took her time to go get brownies but no there wasn't any. So I suggest the next time she goes there better be brownies!!!

While at a campground I ordered an ice maker with express delivery by April 6th. On April 6th they said, "Oops will be delivered on the 7th." On the 7th they said, "Oops will be delivered on the 10th." Well I'm leaving the campground on the 10th! They said they would credit the $25.00 I paid to expedite which was OK except it was in a form of a gift card. Why would I want a gift card if they can't even follow through with what they promised? Target said because I used PayPal they could give me a credit??? I'm furious about this because I use PayPal everywhere I can and have never heard of such a thing. They wouldn't let me speak to a manager or customer relations… if this ice maker is not here by the time I leave the campground then good luck to Target!

I was given a smart watch as a gift which was well over $200.00. The manager had no problem stating that it was purchased at Target, but he refused to give me a store credit and went on saying that I can ONLY shop in the electronics department. I never heard of this type of return before... How can in this day and age with everything going on in retail they can have such strict polices. I guess I will be going to Walmart over Target and will tell everyone about this AWFUL experience... VERY DISAPPOINTED!

Customer service does not care about technical issues with their own system. Even after realizing that our payment didn't go through when we entered it days before. Even after both a thank you and a confirmation page and no error on our side they STILL stuck us with a late fee and interest. When told we would cancel our card if they did not fix their error they said "that's up to you and we can't help you." We still had to pay to avoid collections and save our credit score. Not considerate of their customers at all.

Before ordering the three PC retail games, I chatted with an associate to make sure it was NOT a download from the Internet. I do not have internet at home. I just wanted the CD to download. The associate assured me they (there were 3) were in fact a CD's. I ordered and was sent an e-mail they would be delivered by the 29th. Today is April 3rd, I still had not received them. I chatted with another associate and was given another phone number to call. I called that number only to find out it was the download center and they were updating their system so I could not speak to a person at that time. I called the 800 number for Target, spoke to someone who in turn put my call through to corporate. Corporate office said they could not refund internet downloads and offered me a gift card for my time. Who wants a gift card? I will NEVER use Target again and should have known better to start with!!!

I went to two different Target stores in the Portland, Oregon area today and attempted to purchase a KitchenAid 4 slice toaster. The price was marked $69.99 on the shelf. When I went to the checkout stand the price came up with $0.00 which I knew was incorrect. A clerk came over and was unable to get the price to come up on the self-checkout so she took me a regular checkout stand which came up with the same results. After 5 minutes, still nothing so I told the clerk I would go to another store where I could hopefully get better results. The same thing occurred at the second Target store. It seems that employees do not look at the items they place on their shelves. Never will go to another Target Store. Target Corporate Headquarters doesn't even want to allow you to make online complaints.

The Target store in Pomona, CA was nice and clean. Every employee I came in contact with was friendly and courteous. I came in for my household items as I do weekly. Wal-Mart should retrain their employees and remind them that greeting and assisting customers is a huge part of customer service and their JOB. Wal-Mart employees see you but don't greet or offer any assistance. I will continue to take my business to Target. Where they appreciate my presence.

Went to Target to purchase a computer and the customer service was horrible. The employees were leaning against the counter, chomping on their gum and playing on their phones. Neither one of them looked up to assist me. When I asked about the computers, one pointed and said "over there". They never came over to me and asked if I needed help. I left and bought my computer at Best Buy where they treated me like they wanted my business. Target employees are extremely rude and don't care about helping the store make money.

I have shopped at Target for years but after my experience today they will never get a penny from me. I was approached by your undercover security accusing me of stealing a $10.00 USB cable. Seriously, accusing me while I was shopping and had other items in my cart. Asked me what I did with one item I had in my cart and I then decided to take it out. After this incident I left my cart right there and left the store. I then called the 1800 number and what a waste of time. They did apologize but when I asked what their protocol was for a situation like that. THEY DON'T HAVE ONE. How does a company as big as Target not have a protocol for approaching guests regarding theft. I will never shop there again.

Not up to date about target stores, they don't assist with sales. I had everything set up, I was told going to Target would be wise to finish the sale. I live in Delaware, drove to Salisbury MD... to be told no way that only the Easton store could help!!! You lost a customer!!!

My wedding is March 12, 2017. I placed an order for little girls dress shoes for my daughter to wear with her flower girl dress on Feb 23, 2017. I ordered a size 2 and 3 because I wasn't sure about what size would fit her best. I received my order on March 1, 2017, but instead of getting what I ordered I received a size 3 and 4. Both shoes were way too big for my daughter. If I had received the correct order (size 2) then it would have fit her perfectly.

Misleading online promotional Gift Card policy - Your online gift card policy is absurd. In no way do you actually save money/earn the promotional award. Scenario: you make a purchase that results in a $5 promotional gift card; the amount due is reduce by $5; your bank account is charged the amount due + an additional $5 for the promotional gift card?! Result: you save $0. I will NEVER again purchase from you. Walmart officially has my business.

I placed an order through Target.com and requested store pick up. We later received an email stating that some items weren't available in the store, and so we opted to have those items shipped to us. We then picked up our items from the store, but two additional items were missing. The store claimed to have no record of the items, even after we showed them our order summary. We then received an email stating that our card had been charged $100.05 since we picked the items up. Our order summary total was $92.26. So we were overcharged and missing 5 items. I went online and chatted with customer service who reports that they couldn't do anything because their system wouldn't update for 24 hours, and requested that we try again tomorrow or call their 800 number because they should be able to issue a refund. I called their 1-800 number and that was even worse.

I bought a 4k tv. Upon my purchase there were problems getting service. When it finally arrived, a manager had to assist in using a code for the register to ring up my item. The next day I opened the box to find a totally smashed tv, I mean smashed screen with a hole in it, the box was perfectly fine. The store had sold me a tv someone had broken and they sold it to me. Mind you they had 7 other tv's in the back. The excuses they gave me were insane. The inconvenience I went through was priceless. This was at the Troy Michigan location. I advise everyone to check every package and never trust a thing management says.

I received a returns voucher for good returned and when I attempted to redeem the voucher I was told if I didn't purchase items to the total of the voucher I would lose my money. The voucher was for $44.00, the goods I was purchasing were $35.00. I was happy to receive another voucher for the balance of $9.00 and was told this wasn't possible, the register did not have capacity to do this.

I ordered a large area rug for my apartment in November 2015. I never received the rug even though it said delivered. I contacted Target. They sent a replacement that I also never received. After that they would not comply, issue a refund, or resolve the issue. They stole my $300 from me. I never received anything for the money I paid. I contacted UPS. Target and the manufacturer of the rug took so long to respond that the claim was no longer valid. I have called all three parties so many times I cannot even count. It was extremely difficult with Target to talk to someone who even could understand the situation and after over a year I have gotten nowhere. All Target did was block my account from being able to make online purchases.

I have a friend that is being let go just like that. Her team with no real explanation is being let go even after working there a year as well as going right back to work after her father passed away because it was busy time of year with upcoming holidays. I WILL NOT shop there again and will make sure everyone I know knows what Target did to her.

Is Target trying to scam their customers? I have read multiple reviews about Target customer service and charges to their account and apparently, I am not an isolated case. In fact, there are more than 285 complaints on the website, it will take me a couple of days to read them. However, this is my story: On Monday, a loan officer pulled my account and informed me of my credit score. I was confident that I have an excellent score. However, this loan officer warned me not to get upset. He said that I owe Target Store. He said, I did not pay my bill since December and the store decided to report it to the Credit Bureau. What?! I don't remember having received a bill in the mail. So I opened my online account and there it was. The account was past due. Actual purchase was $31.85. So, I called them the following day and I was transferred to the dispute department.

I am very frustrated that Target cancelled my pre-order of the Nintendo Switch. First, I called Target customer service to ask why they were not charging my credit card for the purchase, but were only putting a pre-authorization on my card. They said the pre-authorization was normal until time of shipping. Then, two hours later, they sent me an e-mail to say they cancelled my order "due to insufficient funds." But, they had just told me the pre-authorization was fine! When I called within a minute of receiving the e-mail about the cancellation, Target said that they couldn't reach my credit card after my call earlier that day. Then I got the credit card company online to talk with Target and suddenly Target said it didn't matter that my credit card company was happy to take the charge, just Target didn't have any more Switches to sell with pre-orders.

I bought an iPad in Target since they have $150 off. I went home and opened it, there was two packets of powder instead of iPad. Also the plastic package was thick as compared to other one. I am never going to shop in Target even they have something for free.

I placed an order online, paid for 2-day delivery... Tracking # Target provided was "invalid", never received the order, called them, apologies over and over. I say "REFUND my money to my credit card that I charged it to through PayPal and I am done!" They tell me they don't "refund" to credit card used, they can only issue a "gift card" from Target! Are you kidding me? They keep my money, dictate I am going to shop Target!!! I've reported to PayPal and we are now going after Target!

Identify theft on gift cards. Don't hold on gift cards or return merchandise cards too long. Without you knowing someone can report them stolen/lost and take the balance from you. Target will not do anything once the balance is spent.

Basically I thought I had left my wallet at Target and tried to call them versus investing 45 minutes driving there and back. Their automated phone system is terrible... no matter what selection you make it transfers you then hangs up on you. I tried every possible prompt. I then was able to get through by selecting pharmacy and renew prescription, but I was informed by the CVS employee that they rent that space and they couldn't transfer me or help me. I explained my situation. She put me on hold for 10 minutes and then hung up on me. I called back. She reminded me that she worked for CVS, and I asked her nicely to give my contact information to the store manager. She wrote it down. I waited 1 hour and no one ever called. At this point I am so overwhelmed and frustrated and running out of time. This was not ok. They don't have a working phone system. I called corporate. WOW... no better.

Based on an advertisement by Target Stores on a Television, it sounded like a good deal. I researched the brand and found that WalMart had the same Television for $25 less. My wife had a preference for Target based on using the Target "Red Card" for a discount. We showed the Target employee the WalMart price and asked if they price matched, and his response was yes they did. My wife asked if she also got the discount from the "Red Card", and his response was yes. In checking stock the TV was sold out. We asked if they would check if another store had stock. The associate called the store and put the TV on hold. We also heard the associate explain the price match to the person he was talking to (denied by the other store later).

When you list a price for an item and sell the item online, you should honor the price you sold the item for, and not just cancel the item when you realize you screwed up. Others cannot just delete their mistakes. Definitely an eye opening experience realizing how little Target thinks of their customers.

We purchased a cell phone at Target and paid almost $700 dollars for it. Imagine our surprise when we received our cell phone bill and it showed we still owed $700 on it. When we contacted Target they said it wasn't their problem. It was the cell phone company problem. What we didn't know is that the employees who staff and sell cell phones AREN'T TARGET EMPLOYEES. We discovered this after 3 weeks of arguing with Target and talking to HQ who refused to help. At least here locally, the company name is Marketing Resource. I've never heard of them.

I ordered a pair of winter boots for a Christmas present on 11/27 and the delivery date was before Christmas. I received a delay notification right before Christmas telling me I would not have the item in time. It was too late to find something else so I wrapped a photo and told her it would be delivered right after Christmas. I still do not have the item but continue to see charges held on my bank statement. I just received another notice telling me the item will be delivered by 2/27/17. I don't trust this either because this is at least the fifth date I have received and now it is impossible to find a different pair of boots because of the time of year.

Ordered 2 swimsuits online. Went to the store to return both just 2 days after receiving. I was told that one suit couldn't be returned -- for some reason the computer wouldn't allow the return. Rep called a 1-800 number and they couldn't help, but said I would get an email in a few days to try to figure it out. Had to go home with one swimsuit for no reason explained. Called customer service next day, obviously outside US. Explained the story, was put on hold for 20 minutes while rep looked into it, then phone disconnected. I will never order or buy from Target again. This is the worst customer experience I have ever had.

I am very unhappy with Target's lack of responsibility to contact me that an order I placed SEVERAL months ago was cancelled. I changed bank institutions since I ordered 4 months ago so now I just lost my money too. I will NEVER order from Target again and I will tell everyone else not to as well. I am very displeased with the entire "only" experience I have had with them. I would think that as big as the company is, they would value their customers more than that.

I ordered a timelord slipcase online for a Xmas present and when I clicked the order button it said pre-order which I thought meant a copy would be reserved for me when they became available. Not the case. About a week before Xmas I get an email saying they are back ordered and I won't get it till Jan 10. I click to accept and Jan 10 comes around I hear nothing, Jan 11 I get an email stating it was still back ordered and we would receive it by Feb 14. Pretty ridiculous for something that I PRE-ORDERED in early December. Will never shop at Target again.

I made a purchase online with Target's website and never received a confirmation email. When I called to ask that a confirmation with tracking be sent to me I am informed they have an incorrect email address for me and, they tell me the order information can't be altered once it is placed. I now have no information about my order or when it will arrive. When the package finally arrived (bookshelf with drawers on the bottom) it is so damaged that it can't be assembled. I called customer service to set up a return and I was told to leave the package on the front porch and UPS would pick up the package and bring a shipping label. The associate (a supervisor at this point) tells me that he will personally email me the new tracking information since the email they have on file is incorrect. There was nothing more for me to do other than leave the package outside. Two days later the package is still on my porch.

Horrible service. Several instances but the most recent was this example: I ordered an item through their online ordering system for in-store pickup. When I got there (after the customer service rep made me switch from one line to another AT THE SAME CUSTOMER SERVICE DESK) they seemed confused that there was such a thing as ordering for in-store pickup. She told me that it needed to be paid for but I explained that I had paid for it online. After insisting that was impossible and that I would need to pay for it I asked for the manager. She avoided that request completely and checked into it with another representative. When she came back she (very rudely) insisted that the credit card was not charged until I had checked "accept" on the transaction. As if the difference is enough to argue with a customer over?

They charged my check card for more than I suppose to by charged. Even the delivery they promised that I received a refund for it because they canceled my order twice before they processed instead I was stolen.

Target is very convenient with groceries and a pharmacy on site, I do 90% of my shopping at Target. As a general rule they have whatever I'm looking for and at a reasonable price, but there are times - I pick something up and my jaw hits the floor because the price is outrageous.

I did use Target on occasion (notice as of now it's past tense) and generally when I do the amount is generally several hundred dollars. Today the amount was equal to that and some. The amount of purchase was 1/20 of the amount in my checking account. Yet Target arbitrarily decided not to honor my check which left me thoroughly embarrassed with many people in line. I will never return. There is always JCPenney or Bed, Bath and Beyond. Target needs to learn that a dissatisfied customer tells 7-10 other people where as a satisfied customer tells but one maybe two others. I'll never go back.

I bought a NutriBullet at Target and a protection plan with it and now they refunding my protection plan and nobody is able to tell me why. I swear they have the worst customer services. ** Target. Don't buy here.

I bought 6 gift cards before Christmas on 18th December, and on 22nd December I scratched two gift cards and saw there was only $10 and $1 where that should be $500 each. I called them right away and after 15 minutes of investigation they told me those cards are used in California but I'm in Virginia. Someone used it in store. Where card is in my hand how come someone else use that card. And I filed a lost/stolen case and after that that representative told me I will get my refund after 72 hours. Called after 72 hours and they told me to wait till 7 business days. And finally called after 7 business days. They are telling me that they can't refund me. Then I asked them "I bought it from your store and when I saw there is no balance I called you right away. What I suppose to do." Then they are telling me to file a police complaint.

My issue all started when I called about target.com and having no longer use of the email I had on my online account. I had current subscriptions still coming thru and wanted to be able to change the email but I was informed I couldn't. I got snippy I will admit only due to the operator stating her opinion on something that had been very upsetting to me. Her lack of empathy really frustrated me. She told me I could cancel everything on the account. It just sounded so overwhelming and a lot of work just due to an email change. So I did hang up instead of saying something I would regret. I then had my husband call just to talk to someone else due to my frustration but eventually I did talk to a nice gentlemen who informed he could just cancel the account on his side. I then was a little upset due spending last 30 minutes canceling all of my orders and subscriptions.

I've shopped at Target for over a decade and have spent mega $ there over the years. It is a shame that I won't be going back. I tried to order 16 items on Target.com, all bikini tops and bottoms (they are sold separately). Since I need them asap, I tried to click express shipping. The website charges $15 PER ITEM, that is for every single top and every single bottom of each tiny little bikini - totaling a ridiculous $240 for express shipping - almost as much as the order itself.

Went to Target at eight mile and Haggerty, Livonia MI this evening. Stood in line waiting to check out for 37 minutes. Asked for a manager because no matter what line I stepped into had a problem. Finally get to a register and I am not able to make the purchase there because I have a bottle of wine. This is the line the manager has put me in. The same manager that put me in that line now tells me I have to go to another line, 52 minutes after I stepped into the check out lines. I left my full shopping cart and left the store. They lost the sale.

I ordered an item online and received a confirmation. I drove 21 miles to the store in Houma, LA. I gave the printed info to the customer service desk. Minutes later, the representative said, my item couldn't be found. I wasted my time and Target has lost my business.

I'm so disappointed with Target. They advertise this item then give you a great price and turn around and cancel your order. False advertising. Then when you call to inquire you get no help. I guess I'll be taking my business to another store.

I have spent my entire morning on the phone and online with Target.com. I wanted to purchase cameras that were on sale at Walmart but out of stock. I first asked at the store and they said they were out of stock and I needed to contact Target online. I did so this morning. It began with speaking with Lori a little before noon. I told her within the first two minutes that they were out of stock at Walmart and that I needed 6 for work. She had me on and off hold for almost an hour. First they said they had to be sure it was exactly the same. They finally had to admit it was. Next they said I had to go to the store. I told them it was out of stock and was placed on hold again for a lengthy period of time to check my information. Of course it was. So I said I am happy to order them online. Again placed on a lengthy hold.

I placed an order last week on their website. To start off, it's ridiculous that they have no hubs but send each item you order individually from random places and charge you as each items ships, so you end up with several charges instead of one. I had a package (totaling $11.98) stolen and instead of contacting UPS like I requested, the first Target rep said I'd get a full refund for the two items in that box, and quoted the above dollar amount. However, I was refunded only $8.07. After talking to a different rep and a "manager", neither of whom could explain why I was not being refunded the full amount and just kept telling me I didn't pay what I know I paid and didn't grasp that it wasn't supposed to be a refund but a way of them avoiding doing the work of contacting UPS, and who cares if it screwed their customer, I hung up on them and figured out how the money was divided between the orders when I logged onto PayPal.

Ordered google home 12/15. I received shipping email. On 12/21 nothing received. After two calls, a reordered google home and a discussion and email with a supervisor on 12/22 neither google home was received. The second order was supposed to be overnighted but "Andy" apparently lied about that to get me off the phone. Then after 2 days and 2 reps I held for 15 min for a supervisor who also wanted me off the phone saying she would figure it out and email me. Latonda sent me an email saying item wasn't stocked for pickup at local store and sorry it would be delivered 12/27.

I have never given a review to anywhere before but it has been a really long time since I have experienced such great customer service. I ordered matching dresses for my daughters for Christmas through target.com. I received the order today to find that one of the dresses must have been missed while being packaged. I called Target's customer service phone number with little hope thinking I would probably be put on hold forever. I followed the automated system and was able to reach an actual human being within 5 minutes! I was shocked to say the least! I explained what had happened with my order to the representative and not only did she order me a replacement she had it shipped premium so I could have it for my girls before Christmas. I am absolutely impressed with the care considering my recent experiences with Gap and Gymboree whom I can't even get a response from. Thank you target.com!

Visited a Target today. I was going to purchase a $50.00 gift card from them for Target. They actually wanted to charge me $5.00 extra just for buying the gift card meant for their store. I was stunned. I told them "no" and did not buy it. Unbelievable!

I ordered a grey and black embellished sweater from target.com 2 weeks ago. I received an email a few days later saying that it would be delayed. I was fine with this. I then called back 2 days later asking when the actual ETA was. They said I should receive it the next day. 2 days later and still no package. I called again and they said they had canceled the order because it was out of stock. However, when I ordered it, it was NOT out of stock! I am a loyal Target consumer but this horrible customer service!

Do not use Target.com for online services and store pick up!!! I bought two items online, and I was supposed to pick up the items in two different stores. I picked up one item, I was not able to pick up the second item because I was in bed with a fever! Target cancelled my order, but my bank account still showed the charge for both items. I called the target store the next day, when the order was cancelled and they said there was nothing they could do, to Call Customer service.

I have always loved having a Target so close to my home and shop there regularly. In hopes of getting one of the "hot" toys, an NES Classic Edition, this Christmas, I arrived at the store at 3:20am to wait in line until the trucks were unloaded by 6:00am. At 6:00 the six of us, who were waiting, were told there were no NES or Hatchimals and we could go home. The other 5 people, who were waiting, were all reselling both of those toys at greatly increased mark-ups. They were comparing Apps on their phones for locating the toys and would camp out every night.

Target's Black Friday Ad had Beats Solo2 Wireless on the front for $119. However, they said they will never get them in per their management. We then realized that it was a ploy to draw people to their stores for Black Friday. We have rain checks that were given by their Customer Service Department because they never came in for the sale at all. They refuse to make good on their rain check system. This is bigger than just the merchandise it's checking to see how often Target is falsely advertising items to lure people into their stores.

Target online ordering process when making crucial changes (like the address) is the worse. Customer Service says that changes can't be made until it gets to the shipper, but not when it hasn't yet been boxed or sent to the shipper. Isn't this like the total opposite of what just about every other retailer does??? How is this at all rational. I now have a package that is going to the wrong state. I typed in the right address for the order and submitting the order, it defaulted to the wrong address. It is the holidays, which is extremely stressful as is and Target obviously has the wrong decision-makers deciding on what efficiency actually is. This process has absolutely been the worst and I has ruined my online shopping experience. Most of all, this year of shopping at Target has been terrible.

Ordered two toothbrushes Oral-B on October 29. I chose express shipping because I needed this product as soon as possible. I paid around $30 for shipping and they promised to deliver it by December 2. Though standard shipping is about 5-7 days. So, for no reasons they delivered it to me on 12/06. I was really pissed!!! Because I paid $30 for fast delivery!!! MOREOVER I ordered two toothbrushes of DIFFERENT colours (black and blue) and they sent me two WHITE toothbrushes! No excuses for the late shipping no money back (at least $30 for express delivery), nothing!!! I'm REALLY disappointed and will never order anything from them again!!!

I ordered boots from Target.com, when order was placed it said they would be in 12/17/16. Evidently they arrived ahead of schedule and I was never notified of that fact (they arrived I found out on 12/12/16) the only notification I received was an email informing me on 12/15 that the order was canceled and the boots were being returned for non pickup. That email came through at 353 am on 1215. I saw it at 13:00 in the afternoon on 12/15 when I checked my email. Call the store in the hope that I could still catch it and they cannot locate the order, they refer me to Target.com.

I place an online order during on 11/28/2016 with the promotion of additional 15% off. My order was confirmed with valid order number (**). On Dec 6. 2016, I received an order update e-mail telling me that delivery would be delayed to 12/6 - 12/10. I was fine with that and kept waiting. Then, on 12/12, I received a second e-mail and stated that my order was canceled. Subsequently I placed to re-order my items, they are available but just with higher prices. Target falsely advertised. If the item that I order was out of stock on 11/28, it should be listed as out of stock. Once order was confirmed by Target with a valid order number. Any responsible retailer store should honor what it advertised and ship the item with the agreed price.

First of all I think stores should not be extending hours or be open on Thanksgiving. With that being said I was totally disgusted and disappointed this morning when I was waiting in line on a Sunday at 8 am for Target on Chouteau Trafficway in Missouri to buy a Hatchimal. I was like the 20th person, my beef is they handed out tickets at 3 am to 10 people. Apparently one of those left to use the restroom. When Target open the doors people with tickets were told they could each have a Hatchimal. The lady that left to use the restroom sometime after she received her ticket was told she couldn't have one because she had left the line. This lady got very upset as well as the Manager of the store, it was awful!!! They were yelling and cursing, terrible, no security anywhere.

BOYCOTT TARGET!!!! I am pretty pissed this morning. The only thing my grandson asked for Christmas was a Hatchimal. Well we all know the craze this year and how hard it is to get one without being screwed and tattoo'd over something that's probably not worth it anyway. So last night I went to Target around 9:30 pm and specifically asked Customer Service about the shipment coming in this morning. The gentleman told me to be the first in line around 7:00 am and they would start handing out tickets at 8:00 am until they were all gone. I get up at 3:35 am all week and really planned on sleeping in this morning but what good grandma can't try to get the one and only thing her grandson wants for Christmas right? So my daughter and myself bundle up and head to Target to score a Hatchimal. Wrong!!!!

Placed an order for multiple items. Then, I received an email stating one was shipped to store. I called to see if they could cancel ship to store, and have item sent to my home. Even though they had the item in stock online, I was told there was nothing they could do. So, now I have to drive across town, passing over 10 Target stores on the way, to pick up one item. I am so annoyed.

A couple weeks ago, I called Target and asked if they had Reese's peanut butter cups stuffed with Reese's Pieces and looked on their website and they said that they had them. Just went to Target today and they DID NOT carry them!!! I was so ** off by this and I also asked one of the Target employees and she said that they still do not have them. I am not going to shop at Target for a while because of that. Target now has one unhappy customer.

I returned with the receipt and was given the online price.

Target has gone completely downhill! Customer service can't speak English so they don't have a clue what you are talking about, how frustrating! They couldn't add my promo code that said for online use. Lady had no clue what was going on! Lady told me it wasn't for online. Keep me on the phone for 20 mins before even asking me for the code. WHAT A WASTE! I called back to get someone new and canceled my order. The customer service rep told me it was canceled and to reorder using my code which I did. FYI- the code worked fine! Then a few days later I get an email the canceled order has been shipped! Now I have 2 of the same items both of which were very expensive! I am seriously considering not shopping at Target anymore!!

I ordered Playstation VR headset. Was told on their website that the item was in stock at local store for pickup. I paid for the item online for it to be held at the store. They put a pre authorization on my card. Next morning checked my email and they had sent me an email stating that it was no longer available at that store and that I need to change my store. Well there were no stores within 100 miles with the item in stock and they were out of stock online.

They need to compensate me for my fall in their store. There was water on the floor inside the store. They never paid. They did me wrong. I had a witness at the time I fell. I had to be taking by ambulance to hospital. I was paralyzed from my waist down. I had a broken I 5 disk broken. Had to have emergency surgery. Nebraska spine center did the surgery and Target should be making it right with me. They have not done nothing. I tried every attorney in the phone book. They all told me Target is too big of a company to fight. This is b.s. They need to take care of this. It is messed up.

So I used my target gift card to buy a moose Christmas decoration and ended up with a three Legged cow. Called customer service. They're supposed to send me a refund on another card for $12.50 but didn't even ask for my address. Then the lady proceeds to tell me that the moose Christmas decoration is no longer sold at target. Then why is it still on the website??? I'll go to Fred's, Dollar general, CVS or Walmart before I ever go back to target.com again.

I placed an order online back on 10/9/16 and selected 2 day shipping, it is now 12/6/16 and I have yet to receive my item. Once my order was placed and payment was processed, I received an email notice stating that my order has been "delayed" due to the product not being in stock! WTF part of the game is this??? Each time my order gets closer to the date my package has been promised, I get the package delay notice. Now my package has been promised between 12/16/17 and 01/08/17.

As I go to write my issue, I see LOTS of other customer having the SAME issue. If you use PayPal as form of payment for online order and want to return item, if you return in mail they will NOT credit your account, they will issue you an e-gift card, but they fail to tell you this! This is the ONLY retailer who does this. Customer Service and CS Supervisors say they can do nothing because "we can't tell how you paid" but my order CLEARLY lists my credit card number. THIS UNETHICAL AND RIDICULOUS PRACTICE MUST STOP!

Can we get anyone who speaks English? It's pretty obvious that Target chose an Indian call center as their new CS hub for the holidays, or maybe from now on. You can barely understand them, they get confused, and they can do nothing for you. These people don't have the same privileges as a CS rep in America, who could track down your package, see what's wrong, or reorder for you. They can only tell you endless excuses as to why your order from the 25th hasn't even shipped yet. And apparently no one has told them that Target now ships from stores instead of just warehouses. What a mess! Thank God for Paypal. If this package is not in my hands by the 6th, I am getting my money back. ** Target.

On October 14, 2016, I ordered an item from a wedding gift registry. I was charged for the item (and gift wrapping) but the item was never shipped. A review of the FedEx tracking information shows the shipment is 'pending'. I called today, November 30, 2016, to find out what happened to the order. The customer service representative saw right away that the item had not shipped and offered to send a replacement. Since the customer service representative could find the information about the incomplete shipment so readily, why did I have to call? And, why wasn't I notified that the shipment was never completed? Target's order fulfillment system has serious defects.

Do not order online. So here is my honest experience. In November, I found out I was having major surgery on my kidneys. That surgery had to be done in December. Not knowing how long I would be out of commission and my anxiety kicking in, I decided to shop and get ready for Xmas a bit early. I have 3 boys, husband and a dog. (Also two large sides of the family to shop for.) I work full time. So needless to say I was hoping for a smooth shopping experience. I received nothing but the very opposite. I placed four orders. Total of 87 items and spent $849.03. Keep in mind this was gift wrap items, stocking stuffers and decorations. Many of the items that were shipped in separate boxes so keeping track of what I received was an absolute nightmare. Around 20 boxes came in at different times. This didn’t seem practical and what a waste of cardboard and packing materials.

BUYER BEWARE!!! If you use PayPal as form of payment for online order and want to return item... if you return in mail they will NOT credit your account, they will issue you an egiftcard, but they fail to tell you this! If however you decide to return the item in store you MAY have the option of cash or giftcard as refund. I say MAY because it would depend on certain factors such as whether the store "felt like it or not" and whether or not they had enough money to give back to you. Very shady business practice!!!

Black Friday ad ran 2 consoles. Same thing, 2 different prices, I don't know why?? Bought the wrong one, order completely messed up, email, and tracking number. I will warn you do not mess with anything with target.com. The staff from mgr, sup, rep, inexperienced... I am so upset this console is going back in the morning. I want my money back. My son will get a console but not from Target.

Very unsatisfactory customer service. Apparently an order I placed on Nov 19 was damaged. No one ever informed me. I called to find out why there was nothing in the UPS tracking & the package never arrived. It was Christmas gifts purchased for my team. Now no longer available online I was informed. I purchased them when on sale at 20% off plus $10 off $50. Now 10 days later I have to travel from store to store to see if I can find the 5, have lost the discounts I originally purchased them under (a total of $23), have to spend my time and gas and was offered a whopping $5 gift card for my inconvenience. Great customer service Target.

Target advertised an Unlocked Samsung Galaxy S7 edge 4G LTE available "in stores and at Target.com." The Target store informed me that they "never carried" the item. The website gave an alternative phone than the one depicted in the ad. Upon contacting the website representative, the telephone that was pictured in the ad was for $187.85 more than the advertised price. I really do not believe that the Target ads are worth the print and certainly represent false advertising. Best Buy came through.

So disappointed in Target! After seeing that the Mesa West (Arizona) store had an iPod shuffle in stock (via target.com), I drove to the store to purchase it as a Christmas gift. The price in store was $49.99, but the target.com price was $39.99. One store employee said that I could take the iPod to Customer Service and they would charge me $39.99. A second store employee stated that they were not price matching, even with their own target.com price. Really??? I can understand not price matching another store, but when it is available for order online with in-store pick-up, why not price match? I asked the store employee if I needed to go home, click the order button, and then come all the way back to the store for pickup. He said yes. Really? This policy makes zero business sense. So I placed the order online and continued shopping.

Please be careful with Target's delivery promises. I ordered Christmas lights from them yesterday for store pickup the same day and waited all day for the lights to come in. I called the online orders this morning who told me that it was the store's fault and the store said it was distribution's fault because they could not handle all the orders. They said they will try to fill the order in the next 24 hours even though their website still says I can pick up the items today and even gives me an aisle number in the store. I asked to speak to a Supervisor who also is not available for 24 hours. Do not order something for same day pickup if you are in a hurry.

I ordered the Samsung 55" curved 4K UHD Smart TV that everyone had on sale this Black Friday, but since I have so many of these new Target gift cards that they've been handing out like candy, I figured I'd use them for once to save some money on top of the deal. Well after trying to order the TV several times on the website at 2am on Black Friday (I was too tired to drive 30 mi. to the store, big mistake), I had observed that it randomly appeared available for online purchase and unavailable, as well as in-store only. That was the first warning sign I ignored.

So basically I go to Target electronics and ask for a shower speaker. That way I can listen to music on the shower. The Target employee say named Bob ** recommends a speaker saying it’s waterproof. He does not mention it only takes Wi-fi not Bluetooth. So I spend 200 dollars only to find it won't even work in my home. You can forget about the shower already as it's not waterproof. I go back to return it stupidly without a receipt about a month later having gone out of town. 38 days later without a receipt does not match Target’s return policy. In my opinion strict return policies make a company look bad. It indicates that it happens a lot that people come back wanting to return items. So I tell the lady I was misinformed about the item and she calls her manager. The manager doesn't even pretend to care. She just whisks me away saying I don’t meet return policies. Yeesh Target. This is awful service.

After being an EVERY day customer of Target in Watertown, NY, I will never step foot in Target again. After standing in line for 2 hours in the cold waiting for the store to open on Black Friday, I was told that the item that I was waiting for (Beats by Dre solo 2 wireless headphones) that were in the Black Friday ad for $119 was not available in the store or online. This item was pretty much the only thing my 10-year-old daughter asked for Christmas. I cannot explain how upset I am at Target for advertising something, and then not having it. I don't want to shop at Walmart but if they can have better customer service than Target I will have no choice.

Product was never in stock, although it's advertised online and in paper for Black Friday sale. Not one store ever had product! Neither store or Corporate office was willing to do any substitutions or offer any adjustments to satisfy customers.

For the first time I placed an order online with Target on November 16th. I received my email confirmation and bank statement showing the order was placed and the payment was received. Then today (November 23rd) I received an email that Target charged my account again for this order. After making sure my email was right and the bank account was right I called the Customer service number given to me in the confirmation email and stated my reason for calling. The guy couldn't help me with my questions so he handed the call to a supervisor, who couldn't help either as I was being told No I wasn't charged twice from them and to call my bank.

Tried getting information about something I had ordered online and it was as if none of the representatives could even understand my problem! They ended up giving me a small credit, which was nice, but after three or four times having to call back, it hardly seems worth it. I love Target as a store but their customer service leaves much to be desired.

I purchased 3 toys on 11/17/16 from Target in Massillon, OH. I then discovered all toys were 40% off 11/19/16. On 11/19/16 I went into Target and asked if they could apply the discount. They said I had to return the toys then purchase them from the shelf (I couldn't buy the ones I returned). I returned the toys and went to purchase the same thing from the shelf. They were gone! I wasn't allowed to get the ones I had just returned from behind the Service Desk so I ended up purchasing something very similar from Amazon for less money than the toys at Target. This policy cost Target a sale!! They need to relook at this policy. Ive never heard of a store with this type of rule.

I ordered a swim suits (bottom and top) and received a toy and bottom instead... yes... you are reading this right, a TOY. I called, fuming. They kept saying that they were processing a replacement then asked me to go ahead and drop the toy to the store. I did then I get an email saying my replacement order has been canceled. I am like wow, what??? I called, fuming again. They kept giving me the wrong info from: "oh now it is on its way" to "oh no it is actually canceled" etc etc. I got so tired of this I said "just cancel the whole entire thing" and that I wanted my whole money back. They said "ok, you will." Then I get an email with just HALF of the refund I was told I was betting back.

Bought the Element tv from Target in rock hill SC. Kept in the box for almost 5 months (little did I know warranty was only a year). Well after hooking everything up about 8 month later the screen goes black... Target NO HELP at all pretty much says....you're screwed. So I called Element customer's services and got the same response. I wouldn't have another Element tv if it was free. Yes it was good price on black Friday 250.00 for 50" who wouldn't... My advice is spend the extras 75/100 to get a good name brand and don't be bothered with the calls and let downs from customers service and the company that MAKES the tv's. This is why USA is going down hill... Got a Samsung been on non stop for about 2 years... with no problems at all. Element tv's and their customer service sucks!

I purchased a 40in TV 11/16/2015 the person at the checkout suggested getting the extended coverage. Less than a year later I went to turn on the tv and it doesn't work. It has lines going in all directions. After following the process of going through Magnavox and then going through the people at the TARGET protection plan they feel that something hit the screen and therefore they won't cover it. There is not on mark on the front of this TV, so just by some picture I sent them with the TV on they determined that something was damaged behind the screen. I feel like the cashiers need to tell people more of what is covered and not covered. It seems they are all directed to upsell this product and hope no one needs to file a claim. It seems like such a good idea at the time until you really need it. I will not ever purchase another thing from TARGET unless this get resolved.

While shopping at Target I asked an employee to point me in the direction of seasonal. I was very rudely told by a front end supervisor that it's not her job to do that. Her name was Jessica and she is the reason I'll never shop at Target again. This is not the first time she's been extremely rude while I've been shopping at this store. I left without purchasing anything.

I walked into the Target in my area to buy an auxiliary cord 11/11/2016. I notice a nice pair of shoes on my way to Electronics, try them on and bring them with me to buy the Aux. cord. I walk around trying to find a cord and after a couple of minutes of confusion find an associate to help me locate one. The nice associate helps me find a cord and I proceed to pay and leave. As I'm leaving two men walk up to me and ask to see my receipt. I show it to them then ask why I was stopped. They don't answer and have their lead come to speak to me. The lead also doesn't have an answer for me but also asks me to see my receipt which clearly states I bought some shoes and an Aux. cord.

I checked online for stock and it said it was there. I also called to confirm however the phone lines were apparently down although when I called the optic extension they picked up. They denied to transfer the call. I drove all the way out to the Target where it said they had the item and when I arrived there it was not there. I think that is unacceptable. If you cannot manage correct inventory info online do not offer that function. If that is incorrect always have a form of communication between you and the store. A complete waste of time.

I purchased a bike at Target and paid it off. I was happy because Target raised my credit limit to $500. I personally went to the Culver City Target and paid my entire balance of $75.00 only to receive a few days later a letter that stated that I was late on my payments and owed $75.00 and a $25.00 late fee. I called and reached someone in some foreign country that I could not understand, therefore I cut up my card and threw it in the trash. They can wait a long time for money that I already paid. Scammers, crooks, liars and thieves, that is what they are. There is nothing I can do about it except to never shop Target again.

On Oct. 14th 2016 I went into the Target store that I always shop in and made a payment on my redcard with a check. After I had handed the associate the check, inserted my card into the VeriFone and she had checked my ID she attempted to put the payment through on the register. She could not, apparently the register froze. She had absolutely no idea what to do. She had a side conversation about this with her coworker and completely ignored me. I was waiting for my payment receipt so I finally asked if I should wait, or had the payment gone through and would it be posted to my account. She assured me it had and that it would not be a problem. The first lie.

We paid our Red Card online last month and have a receipt of payment received. This month we were charged a late fee of $25 saying they did not receive our payment. We called and asked to speak to a customer representative. I got one who I could not understand as their English was horrible. I asked where the customer rep. center was, and I was told it was in Central America someplace, where I guess you don't have to speak English very well. We told them about our problem, and was to call back next week as today they were not taking accounting complaints. I have never heard of something so "Out of Place" when a customer calls for assistance. Guess they have now lost another very good customer.

Cheaply made clothes - Bought two pullover sweaters ($17 each). I hadn't worn them each for a full day before they both started getting fuzz balls and looking old and used. Target won't take back any clothes that are worn. I'd at least think that they'd take numerous times of wearing and washing them before they look old crappy. I'd rather pay more and get a quality product. I will not buy from them again.

I have pretty much stopped buying at Target due to all of the issues I have with purchases, exchanges, or returns, but my adult son found a costume he needed for a Halloween party at Target Online so I ordered it for him. I ordered it on Monday, Oct. 24 and paid for express shipping so it would be here by Wednesday, Oct. 26th because he needs it for Saturday, Oct. 29th. On Wednesday, the day I was suppose to receive it, I got an email informing me that my shipment has been delayed and the new estimated delivery date is Monday, Oct. 31st. Obviously, that is past the time needed and defeats the purpose of paying for express shipping.

This is worst place to buy stuff online. My orders got canceled without any reasons. They keep holding your money and then I lost my money. If you go to store it is even worse... Have to wait up to 10 mins to see cashiers... Not recommended.

I ordered 4 kitchen chairs, was charged for 4 and only 2 came. Days later I contacted them and they didn't have any in stock, and didn't know if they would ever get them in stock. They offered a gift card instead of refunding my money back. Unbelievable that I am the one that had to inquire, they never contacted me to let me know they didn't have them. And they charged me for them, leading me to believe they were on the way, never indicating they were low on stock. With Target you may or may not receive your order and what's worse is sometimes it's a partial order AND you will not be refunded the way you paid, so you are forced to spend your money there. Horrible customer relations. They simply DO NOT care.

Target customer service - I called a few times today to figure out the best course of action to a missing package. Both instances the call was answered by people who had a very heavy accent and I couldn't understand a word they said. Kept repeating scripts rather than listening and helping me out.

Target lost my first order. Spoke with a dozen customer service agents, each more incompetent than the next. My needs were never met. I got a manager once and she was very nice but it was impossible to speak to her again. The foreign call center bad enough but each and every agent couldn't help me. A single order took days to complete. Never do business with Target.com.

I purchase a lot of things from Target, in store and online. It was not until I started taking advantage of deals online with them that I noticed a problem happening far too often. They would cancel an order for no reason but only on items that were a good deal when you bought it and have changed back to full price. Then they will not give you the discount you had previously purchased them with. It is rare for any items you paid full price for to be cancelled. Not cool Target, not cool.

I am extremely disappointed in Target. I have shopped in store a number of times and had no problems. This time, however, I selected items for a gift that were not in store. Target.com helpfully offered the option of shipping to my address or shipping to store for free. I selected ship to store, which was my first mistake. By the time I completed my order, the only item that was in store was no longer in stock. I was not offered the option to ship this item just like the others, it was simply cancelled. Then, the ~5 items I had ordered started arriving at Target one at a time. I could not access my order online for some reason, so I called customer service. They said I had three days to pick up from the time the order arrived. "When the whole order arrives, right?" I asked. NO. EVERY ITEM HAS THREE DAYS HOLD, REGARDLESS OF WHETHER YOUR WHOLE ORDER IS THERE.

I ordered men's briefs from Target.com. They took order and game me delivery date for pick up. Then I got a second email telling me delivery is delayed. After that no correspondence. They charged my credit card. When I called for update, they said they cancelled the order. No notification or reason provided, as of yet they have not refunded money. I will take up with bank to get my money back. 800 number customer service did not care and offered no help. Amazing for a company trying to develop internet business. Back to Amazon for future orders.

I purchased several hair products on a special buy 2 of the same and get a 5.00 gift card. I earned 6 and I received the cards via email a few days later. As I was reviewing my bank account, I noticed that my account had many transactions from Target as a debit purchase but I knew I had only made one order. I called the customer service number and questioned why my account was debited for each of the gift cards, I thought they were a part of the special promotion gift to me. The REP HUNG UP on me when I questioned this. I called back and spoke to a supervisor who said "when you order via Target.com they discount the merchandise the gift card amount and then charge it back to you."

I was going to my local Target store to purchase an item advertised on sale, "save $2.50". The shelf was empty, so I asked an employee to find it. After 15 minutes, no one returned, so I went to check-out to find that the register would not accept the "advertised price". I went to customer service for a rain check. "We don't give rain checks for sale items". The agent removed that one sale sign but left all others up, even though she told me the sale had ended.

Target cannot be relied upon. What I wanted was not at my local store. I went online. Found what I wanted at another store. Drove about 25 miles to get there. The store didn't have my order, could not even find the order, couldn't even find my name. Did NOT have the item in the store. Manager said they did not carry such an item. Called customer service. The item wasn't even in stock online. Found item in another store (?). Was told no effort could be made to find and get the item to me in spite of THEIR mistake. Phooey.

It has been nothing but a headache from Target. They canceled my online order without any notice. When the package didn't show when it said it would in my confirmation email I DID receive I had to spend 1/2 the day on the phone figuring out what happened. Then rebuy it (at a higher price) only to be on the phone for rest of the day convincing them to give me my original discount like they promised that morning on the phone. Even though I had the case # they couldn't confirm that is actually what they said and refused. They automatically assume customers are the bad guys and NEVER apologize. Finally got it sorted out and shipped at my original price only to have it wrong again. This time I called and they were even worse than before. How hard is it to be nice? How hard is it to get something right the first time? How hard is it to honor your word? What a horrible company.

I had order four chairs from the Target Online on June 11, 2016. I received my confirmation of the order and then the next day, for some reason they had cancelled three of the four chairs that I had ordered. When contacted, the representative had told me that the purchaser had cancelled them. I know for a fact that I did not, but instead of making a big deal about it, I just re-ordered the three. Well, my one chair did come in, however, the other three ended up being back ordered. I received another email later notifying me that they were still back ordered a month later. So, getting frustrated, I contacted them again and asked, "Where are the chairs?" They responded with, "the order got missed and were never shipped". They are available, etc. However, they could not ship them because their system would not let them. But they would "look into it" and set up a work order to address this, and have it "expedited".

I bought a Snuza Hero from Target online back in March. I used this exactly as it says in the instruction manual. It caused an injury to my 5 month old baby. An injury so severe that it looks like she will have a permanent scar. I took her to the Dr. and he said it is from friction. I have contacted the company that made it and all they say is to put another layer between it and my baby's' skin. I would never consider ever using this product again and allowing it to cause another injury to my baby.

Only store that carries my dog's food. I find Target has quality products. Target shopping is nice good quality merchandise. A little higher than other stores on price, but always clean.

Purchased dog treats. Found shelves were stocked with the dog treats I wanted to purchase. The Target Store I shop at keeps its shelves stocked. Store is always clean and well lighted. I generally have an easy time finding the items I'm looking for.

Customer service, the worst in my entire life. Disrespectful to seniors and disabled person as myself, taking wrong email down and sending invoice to wrong person. Rude, nasty. They try and make up with discount gift cards, but the attitude and training in their Tempe, Arizona location is abusive. I ordered a Cuisinart Convection toaster oven on Aug 12, 2016 from our baby registry, was given discount cards for the registry. I could not do online order so called to order it, the model had steam for $299. They took the wrong email address, and sent invoice and coupon to wrong person. When it finally arrived after many arguments with supervisors and asking for a manager, they say wait 24 hours, and the rudest people I ever experienced, did not care about my business, feeling they gave me a discount was enough and they did not have to correct the problems of the email and wrong shipping method.

I order a set of curtains online and received them the next day. When returning an item bought online the transaction is quick. The ordering of items is fast and simple. I find shopping online at Target to be a very smooth and easy way to shop. They give you options on delivery, either ship to home or pick up at the store. Returning an item is quick and easy.

I do not write reviews & I do shop at our local Target. HOWEVER, I ordered two kings robes for Halloween. Both came in with side seams not sewn & gathered. After carefully ungathering them, I discovered these gaping holes. Now I'm forced to sew them myself. In addition -- what really set me off -- Target sent in a review email today. Under the circumstances, I went thru with their process. And an error message repeated itself: "We cannot post your review at this time. Please try later." Not happy with the one star?

I ordered some shoes and hair straightener that I could not find in store. The setup of my account was easy and I thought everything would be okay. The order went through and they said they would not charge my card until the item was shipped. They estimated my ship to store time would be about a week and it was fee. I thought to myself this is great. Then about 30 minutes later I get an email stating that due to unforeseen circumstances one of my items would be delayed until mid-October? Why so long - no real explanation and then I get another email stating my other item would not reach me until about the end of October. They have the worst shipping times on earth. Where is the warehouse located? On Mars? Ridiculous. Not ordering from them anymore! Way too long to wait for shoes and hair straightener...

My wife takes medication that makes her very forgetful. Today she was shopping at Target and spent $550 for two baskets full of items but forgot to have the sweatshirt rung out that she put on when she was cold. She had every intention of buying it but simply forgot that she had it on. She was arrested by the police and given a notice that if she returned to the store within a year that she would be arrested for trespassing. The police were very understanding of the situation and basically said that she would be found not guilty in court, but that they had to arrest her because that's what the girl at the Target store said to do. So a grandmother with dementia was arrested for no good reason.