Target Stores Reviews

We ordered a red 6 cup Brita water filter and 4 days later received a dark gray one on our doorstep. I called customer service and was told we would receive the correct one in 3 days as well as a 5% discount on our next purchase and a return shipping label. The gray product is listed as $7.00 less expensive than red but we were charged the higher price as well.

I’m not happy about their new online store pick up process of charging your card before you even go to the store to pick up your order. They used to wait for you to come in and verify they had the correct item before they would fully process your order. I did not receive any type of letter or email giving me a heads up this was changing. When I called into a Target store today they weren’t even aware the process changed either.

Oct. 15, 2018 - I went to the Target store in Lakewood, CA this morning and had to walk over clothing on the floor, empty carts in the aisle and no restrooms on the 1st floor. I asked a sales clerk where the sports clothing for women has been moved and he just said he didn’t know. I finally found the area but there was little merchandise and all were on sale. But when I went to try on a couple of items of clothing that I finally found, the handicapped dressing room door would not even close let alone lock and there were items of clothing all over the dressing room.

I purchased phone cards on Target.com and was told I should have them within 4 hours which I did one; however it took 5 days to get the second one. There was no explanation (I even had two different individuals say I would have them immediately) both over 3 days before I did. I was eventually told that they had lied (or actually that it was hard to believe that I had been told that since they would of had no way of knowing). This made me feel as if they thought I was lying. Then due to the first frustration of several hours on the phone I was given a $5 gift card (for $100 of aggravation)! Then the card actually has so many restrictions that it is too frustrating to even use! Good plan terrible service and they give you nothing in return. But can say they did. So shady!

The item has a manufacture defect on it, made a replacement. The second time the item has a different manufacture defect on it, yes, again. I wanted to return the item, Target gave me a UPS label, but they scheduled a pick up with USPS. I called back requesting to send me a correct company, they gave me a new UPS label, but never scheduled the pickup with UPS. I called back again and asked to speak with a manager, it took an ordeal to speak with one. Finally they scheduled a pickup date. After several phone calls to Target's customer service, with many of them had foreign accent, difficult to understand, finally it took 3 weeks for Target to take care of me. So frustrating and very stressful.

The website is clumsy at best. So many issues! Once again can't access my account! My account numbers don't exist! Username and password are once again not correct! I can't even find out my balance or how to pay it! Here goes another 30 minute runaround on the phone!

First, I'd like to say that I shop at Target often. I spend a fair amount of money there and I appreciate that it's a one-stop shop where I can conveniently get many items that I need. This is the second time that I've ordered items online and it's been a frustrating and bizarre experience. One of the items in my order was incorrect. It was not the item that I ordered as confirmed by both the receipt in the box and the confirmation email I received so I called customer service. Target has obviously chosen to outsource their customer service overseas.

I have ordered pet food and other supplies from Target several times. The last two times, almost every 3 oz can of cat food was wrapped in an individual plastic bag. Since I ordered 92 cans of cat food, I had to unwrap 92 cans! Each can also has sticker on the top. 92 stickers to be removed. Two of the varieties had wrong quantities -- 1 too many of one, and 1 too few of the other.

I recently ordered the profusion cosmetics contour makeup case along with some other makeup and I was very excited to receive my order. When my order arrived, the blush was placed in a separate fragile bag so it wouldn't be ruined. When I opened the box with all the other stuff, my contour wasn't in a fragile bag and the makeup went all over the place when I opened the container. The mascara I ordered was nowhere to be found and arrived days later even though I marked that I wanted everything in one shipment.

Online items received in poor condition. 1 is Lego kit intended for gift and will have to return to store for refund; it looks like somebody stood on the LEGO box. I cannot give; might have broken pieces. Looks like I bought from discount bin. 2 & 3 basically the same issue with 2 more Lego kits. Seems like sending banged up toys that will not sell at store. 4 is a little more disturbing. I bought 4 boxes of K-cups (18 count). I received 3 proper boxes, and 18 loose K-cups dumped into the shipping carton. This is a food product! Are they clean! Does the shipping carton have residual pesticide, bug poisoning, etc.! What if I had intended as inclusion in gift basket? Where is the original mfg box?!

I ordered two car seats online through Target. An infant car seat and a booster that needed to be replaced because I was in an accident. I received the booster about a week later but it was missing the cupholders. The following day I was supposed to receive the infant car seat and instead I receive a huge bookshelf that I didn't order. I message them and send them pictures online and no one ever replied so I called their number and spoke to a person with a strong accent who told me I'd get my infant car seat the next day (even though tracking said my car seat had already been delivered- although I did receive something from target it was not my car seat which I had ordered.) So I waited the next day and no car seat. I called and again spoke with someone who I had a hard time understanding again and wasn't very helpful.

I ordered a king size duvet cover. I received a full size. I called to see if they could ship out the size I ordered (king) and I would return the full size to my local store. They advised that I would not get the sale price that my original order was billed at. I asked why and they stated because that promotion was no longer active. I explained that this error was Target’s and they should honor the sale price. I was offered the full price plus a $10 gift card... still more than the sale price. Is this what you call customer service? Target makes the error, and I get stuck with paying more! Unbelievable!

I order one thing online and it was going to my daughter, I put my address down by mistake, I realize about one hour later and went to the site and there was no way to change the address, so I called and that is also a bad experience as you talk to people, speak bad English or hang up, never again, stick with Macy's, JC Penney, or Amazon.

I am extremely surprised of Target's lack of ability to support their customers. After two calls, 30 minutes, and two disconnections, I asked the third representative if they could call me back if we were disconnected. I was told no, and asked to speak to supervisor. After 30 minutes the supervisor answered all my questions. Unfortunately, the information she gave me could’ve been placed in an email and I would not have had to make three calls and waste an hour of my day.

I purchased these cute slides in a trendy blush color that seemed to match my summer handbag perfectly. Last month, I put them on to walk outside and right back in. I fell and broke two bones in my lower leg. After a special surgeon tending to my leg and I was back at home, I researched the reviews on the company's website for this particular shoe. Several reviewers, even in the three and four star categories, complained of poor materials and even slipping and tripping. While I'm not sure if any other complaints have been made directly to Target Corporate, I do know I received a letter from their insurer stating the manufacturer is responsible for the lack of traction in the shoes. I have asked the shoes be recalled through the retailer and manufacturer and my concerns were 'noted.' Please consider your safety before purchasing this shoe.

Placed a store pick up order for a lampshade. Checked on it as I never received a pick up notification and was given generic responses via chat and told to wait to be notified. The next day I get a cancelation email because the item was delivered to the store in time. This is their fault. It is their responsibility to get the item to the store on time and should not just cancel it. I had still wanted the item. Customer service was a joke to deal with when I chatted in again the next day to find out why the order was canceled.

I ordered the two day delivery option and discovered I would not get the item in time. I tried to cancel within the hour. Was told it would be canceled which it wasn't. I waited for it to be canceled online so I could pick it up at a store and then called when it wasn't canceled to have them tell me it was too late to cancel. What a joke, I could have drove 6 times and back to the store 20 miles away in the time it took me to deal with these idiots.

I ordered 2 sets of women's Hanes underwear, as Walmart was sold-out, and others like Meijer didn't carry them, or were also sold-out. Waited 10 business days, expecting to see an email update on my prepaid order, but... Nothing. I was about to call Target about it, when lo and behold an email finally appears, stating they had been "holding onto my order for a week, but I didn't pick it up, they had to cancelled it" B.S. I called my local store about it, and the poor Service lady tried to figure what'd happened. Was apologetic and all, but could only tell me my items had been returned to the warehouse. Absolute b.s. Target online can kiss my foot. I will never order from them again, and any wonder I patron my local store period. They plain suck.

I ordered several items on Target.com several weeks ago with a delivery date that was 4 days after the purchase! Great! These items were purchased for my daughter who was leaving for college the following Saturday so the items would be here in time! Sadly, my daughter left for school and we had to go to Walmart to replace these things. I'm still waiting for these items to arrive and when tracking them the last time they were scanned was on the 8th of this month in Texas and I still have no expected delivery date nor can I cancel this dreaded order!!! I will never ever shop in Target nor order from them ever again! Say what you want about Walmart but I get my items on time! I'll stick to Walmart.com and Amazon from here on out! You guys suck big time in every area!!!

I have bought this stool 3 times and each time it had something else wrong with it. I finally just took out my welder and fixed one of the brackets myself. I requested a full refund since I am pretty sure a welder is not list on the "tools you'll need to assemble this". Target was unwilling to discount the purchase price. They have lost a customer for life over $100. DO NOT BUY FURNITURE from Target, it's a horrible experience.

I purchased a Lego set that was $64.99 on target.com. When I purchased it, there were 9 units available. Within the hour, all 9 units were sold. The following day, not even 24 hours after I bought the item, the item went down to $39.99. I called customer service for a price adjustment. They were reluctant to give me the price adjustment because they said we cannot "price match" a clearance item. I told them, "This is not a price match. Price match is matching the price from a competitor's website. This is your own website and the item's price went down within 24 hrs!"

The Target store on Bloomfield in Cerritos is the closest store to my home. But their inability to run their store efficiently has been a huge problem. It seems that shortly after the store was remodeled a little over 2 years ago, things went from poor to really bad. A lot of the items I've purchased on a regular basis are frequently out of stock. And more often than not it is out of stock for at least a week to 10 days. The self check out is closed down a lot. And since they've chose to stock during the day when people are shopping it makes it hard to get thru the store. And the employees working the cash registers have obviously never been trained on how to bag properly so the things you spend your hard earned money on aren't damaged.

Almost a month ago, my wife and I ordered a beautiful rug from Target.com. We waited with anticipation for nearly a month, and the rug never arrived. To try and resolve the situation, we called Target.com and explained the issue and instead of helping, we were placed on hold for over an hour, and then they hung up. We then called the shipper only to find out that Target never delivered the rug to the shipper. We then called Target.com back, and they said there was nothing they could do and just gave us our money back. This was the worst experience my wife and I have ever had ordering online. Customer service was rude and a bit insulting and after spending $300 on a rug that never came we were left never wanting to spend money at Target (Online or in the store) ever again. We should have used Amazon.

I was trying to buy some vitamins that I saw online for $7.99, but when I got to the store they were $10.99. The vitamins online were NOT on sale, they were just $7.99 versus $10.99. I told one of the employees this, after I tracked one down, but that didn't amount to anything. With tax in Chicago being what it is, I would be paying $12.11 instead of $8.17 for the same vitamins! There was no mention of a price comparison so I could save, from the employee. What I did was place an online order for pickup while I was shopping and then fairly quickly I got the vitamins for $7.99 + tax. Something needs to be done about this.

I visited the Target at 4450 Park St N, St. Petersburg, FL 33709 with my family today and was extremely disappointed (and surprised) by our experience. The store visit was going smoothly until we reached checkout. I had been struggling with the Target Cartwheel app and was trying to get the 5% off discount on some school supplies. I asked the cashier if he could double-check that we were getting the discount and he confirmed so we went on with the checkout. On our way out, I looked at the receipt and wasn't finding the discount listed anywhere. I asked the cashier about it (who at that point was helping the next guest) so he motioned for the manager (some lady with long blond hair) to come assist us. She then passed us off to another worker to come answer our question as she seemed to be preoccupied with something else and walked off.

I purchased $169.99 vacuum from Target in Grove City, Ohio. Well when I got it home and opened it there was an old nasty vacuum inside the box. I immediately called corporate and they told me to go ahead and take back to the store you got it from. They will take care of it and if they have an issue give them the case number and have them call us. I go to the store and wait for the worker to open the box to check it before I said anything because I wanted them to feel what I felt I guess. Well they returned it and wasn't even going to check it. I told them anyways what had happened so then they opened it and called the manager up for me. I told the manager what had happened she took my info and said I would receive a call tomorrow (Monday). So Wednesday comes and still nothing so I call and talk to Will. He said let him review a few things and he will get right back to me.

I have been a Target customer for as long as I can remember. After my most recent experience I will not only discontinue shopping there but I will make sure to share my experience with anyone whom it may concern. My order was turned completely around in their system and their version of a solution was a last ditch effort to keep their money. I order multiple suits with expressed shipping to have by my trip and strangely never received a confirmation email. On the last day before my departure I received the package only to find out things were duplicated, some items had two tops and no bottoms, etc. I asked to speak to a manager and while the manager was there and available they would not take my call. Hands down the most disappointing service and has greatly impact my trip, I WILL NEVER SHOP THERE AGAIN and I highly recommend anyone who needs something by a specific deadline to not use Target as their first option.

Florissant MO Target Experience - This store recently went thru a remodel effort. It appears, however, that since it started, and now that it's been finished (or almost finished) that the checkout experience has become more challenging. The ONE thing the store used to do was attempt to staff and get people quickly thru the lines, including the returns at the service desk.

I just returned from the Target on Hwy 92 in Woodstock Ga. The store had many customers shopping throughout, including the grocery areas. Many of these customers, including myself, had perishable items in their carts; milk, ice cream, etc. The number of people waiting in line to check out was inexcusably long. Of 23 registers only three were open!! Because of this there were customers with full carts using the self serve checkouts, and one of those was out of service. Let me say that most folks had some pretty disgusting looks on their faces! Either your manager at this store is improperly trained, or he (she) is an idiot. Three registers open, out of 23!!! I’m guessing that many of these poor folks in line today, including me, will certainly think twice about ever shopping here again. Very poor management!!!

So I get an email stating Target Restock is available in my area. Even Amazon now isn't available so I say why not give it a shot. It promises next day delivery for orders placed by 7pm. I place my order on a Thursday and the delivery tracker now says it won't arrive until Monday. I am beyond pissed. It's not items I urgently need and had I not had recent surgery preventing me from driving I would have gone to the store. It's the principle of falsely advertising next day when it's going to be 4-5 days. I've called customer service but am they say it's "sorry". Totally unacceptable.

I ordered online from Target for the first time. Was told items would be delivered in 2 days. I ordered 15 of the same item. 3 came in 2 days and 12 of them came in in 3 days. When I called and chatted online about the issue all Target did was offer excuses. They did not offer anything by way of customer satisfaction. I order a lot via Amazon and although a lot of people don't like Amazon I never have issues with them working to make sure I am a satisfied customer. If something goes wrong they offer something in the way of customer satisfaction right away. I invested over an hour complaining to Target and got nothing but more frustration. If you experience goes well then I guess you'll be okay but if not I would not count on them making it right.

Extremely disappointed. I went in to look at fire pits and their outdoor section is in the far back corner of the store (Target Asheville South). They had one fire pit left, with no price on it. Naturally I used my Target App, and the fire pit scanned $59.60. We went over to the Lowe’s next door to check fire pits, and there weren’t any we liked, so we went back to Target. When we got back to the back, we found a few chairs that we liked and those had a price tag on them for $50, naturally we scanned the items and those scanned up as $24.50, we scanned the fire pit again, and it again came up to $59.60 again.

I am so disappointed with the product, diapers. I have been purchasing diapers and had no problem. Few months ago I went ahead and purchased 4 boxes of size 3 which I used previously and the quality is so bad, paper thin. My son keeps leaking out and I have been trying to contact target about the quality.

Recently I had an event... so I got gifts with gift receipts... the gifts which were not age appropriate I went to return it. The store was TARGET on Highway 6 and 529. The price value of the gift was 20.46 on clearance and they gave me 18.26 on the gift card... So Target lovers please never take gift receipts... Just give the actual receipt to whomever you intend to give a gift from Target because these people will cheat with your loved one in case if they have to return or exchange it.

I went to Tulsa Hills store on 7-3-18 to purchase a 4 slice Cuisinart toaster that was on sale for $39.99. They did not have any left in stock and advised that it was a close out item and called the store on Yale to have them hold the last one they had in stock for me. I drove 16 miles out of my way to go pick up the toaster only to be told that they did not honor the prices of the other stores. This was my first visit to Target in 8 years since I had experienced a similar problem with buying a griddle. I think this has pretty well convinced me that I need to NEVER go in another Target store. Communication is apparently non-existent and customer service totally sucks!!!

I've placed orders that qualified for free 2-day shipping, but they arrived late. I just don't get it. If they're going to advertise a significant service like this, they need to keep their word. A customer service rep said packages are handed off from UPS to USPS which caused the delay. Well, look, if you guys are trying to save money by doing this, you still need to factor in that extra time so that 2-day delivery is 2-day delivery. You started offering this service so you can compete with Amazon and Walmart, so I would think you'd take this seriously and MAKE IT WORK. Right now you're failing and proving that you can't compete with them. So get your ** together.

Target offered the item at a price they couldn't support and now just keeps saying it is back ordered. It had been over a month and still yet have no idea if they will ever be able to fulfill the order.

Target has expensive shipping and ridiculously slooow delivery. Took Target 6 weeks to ship a sweater. By the time I finally received it, the weather was much too warm to wear it. Obviously their online sales are of low importance to them. You need to spend quite a bit to get free shipping so I use eBay and Amazon instead.

I have ordered both items to be delivered to my home, and also in the past, orders to be delivered to store. In both cases, the process is laughably difficult and incompetently managed. Don't believe the date given to you by the website when you order. They stated my order would arrive "Saturday, June 16th" and tracking showed that it was in my city, but would not be delivered until Monday. When I called UPS, they said that Target had not selected "Saturday delivery" therefore it would be delivered Monday by 8 PM.

You order an item and they give you no time when they will have it delivered to the store. Then when it gets there they only allow 2 days for pickup. Thereafter they cancel the order. Who does that? Don't they think that customers have a life (like vacation) so that they have to be at Target's beck and call? Shop elsewhere such as Walmart (2 weeks at least) or Amazon (free delivery if you join Prime).

Normally I do not shop at Target, but one of my suppliers gave me a gift card this past Christmas. As a check on Walmart decided not to only use the gift card buy a little more... I decided to use the gift card and additional money to buy wireless earbuds. Perhaps I did not ask the right questions, but I found out that in order to listen to the FM radio on my phone, the earplugs needed to be corded. So, put the earbuds and what I thought was the receipt in the bag and went back to Target to even exchange. I explained this to the "manager" at the customer service desk.

I came to Target to buy 4 cans of **. I had 4 manufacturer coupons printed from the ** site. I additionally added about 50.00 worth of other I hadn't planned on buying. I followed Target policy and the coupons policy. (Target only allows 4 coupons for the same product and ** only allows the same coupon to be used 4 times in one purchase).

In December of 2017 I ordered a toaster oven as a gift. Thank goodness I had it shipped to my house and not the gift recipient. There was pizza in the toaster oven! In June I ordered an outdoor patio set. After ordering the set, the site crashed. I wasn't sure if the item had been ordered or not. So as to not have 2 patio sets on my credit card, I contacted the customer service chat. It took me 30 minutes to finally get through to the chat. The representative on the chat told me the item had not been ordered, so we ordered again. The date was June 4th. The item was to be delivered June 19th.

Shop somewhere else. Please don't send me an email stating my order us ready if it is not. 2 hours after received still waiting at store. Bad service. Bad communication. Not even an, "I am sorry." Lost time at work waiting too.

I purchased multiple food and household items from my local Target store recently. I shop there frequently and also order online through them. I had difficulty locating two items in the store and their representatives were able to quickly assist me. The wait to check-out was minimal despite the store being quite busy.

Target is a user friendly retail store with very helpful associates. Pricing, store layout and merchandise variety fits the bill. Glad they have added more Organic and Non GMO food offerings, as this has been an area of my concern. Replenishment seems to have improved overall. But, some hiccups still occur.

Customer services were excellent. However, can't find the kind of clothing my grandson wears. Clothing for myself is a little more than I can afford.

I love Target. They have great store hours even on Sundays. You can come in the store and have breakfast, lunch or dinner at the store. They have great sales and products for everyone. However they need to work on customer services more. I waited one time 15 mins for help on finding a product. Also the check out lines are getting long and the time to check out takes longer. Also their WIFI is slow.

I am disabled and walk with a cane. At the cat litter area I ask 2 different associates to please help me get the box of litter into the cart, both said they were busy and did not send anyone to help me.

In and out quickly. Prices are reasonable and markdowns are great. Can purchase food items also...in one place. Also like the snack bar.

Overall I do enjoy shopping at Target. The employees are friendly and helpful and know their merchandise. I use the Cartwheel to get even more bargains and I try to shop when things are on sale.

Target has great customer service, well made clothing at great prices, and brands my family likes. Clean and organized. Great products always in stock. Ease of travel thru stores, too.

I'd never been to a Target store and never ordered from them before, so a couple of weeks ago, when I thought of Target, I imagined an upscale Walmart. Boy, was I wrong. Ordered an electric travel cooler a week before a planned Memorial Day trip. The estimated delivery day was Wednesday, which was plenty of time. It didn't arrive Wednesday, but I wasn't worried, because even two days late would be fine. On Thursday I received an email stating that it would be delayed by an extra WEEK. They waited 5 days to tell me.

employees are friendly and helpful. Prices are reasonable, too.

My friend and I went into a Target on Panama City last week. She down $1200 (on clothes). She was treated with respect and smile the whole time we were there. Excellent experience!

Target has become a little more competitive to Walmart. I would rather shop at Target for my cleaning and groceries. Although I tend to spend a little bit more on the extra stuff that they have at the entrance of the store “the goody’s.”

I purchased a desk and hutch set. The items delivered were damaged. I returned the desk and after two months a new desk arrived and this desk was damaged as well. Dealing with Target was the worst experience I have had in Customer Service. The desk chair seat made of faux leather, has already started to peel, I have owned it for less than a year. These products and the prices that I paid for them are of poor quality. I have found in all the years that I have shopped at this store, most of the products that I buy, are of poor quality. They do not stand by their customers or their products. I have finally chosen to cancel my Target Red Card and I will not shop at Target again. I refuse to throw away my finances on a store that sells products that are not worth what you pay for them.

The prices at Target are generally competitive and a good value - if they have the product. Over the last year or so, it has become an increasing issue with all Target stores in my area being poorly stocked; this may continue for an item for weeks. Other items I went specifically to Target to purchase, they no longer carry. Too often, merchandise will be put in the wrong area to fill holes of missing product. Employees often are chatting together in the aisles when they are supposed to be stocking product and many cashiers lack training. Interestingly, when I visit Arizona fairly regularly, the stores are well stocked, employees are attentive and helpful, and shopping is a great experience. For me, it is no longer worth the frustration to shop at Target in Orange County.

I quit shopping at Target unless I have to when they began letting men in the women's bathrooms. If I go, it is generally at the end of the month when I'm strapped for cash and need milk or other groceries. Customer service is excellent.

Although the Target store was so crowded that I bumped into other customers several times I was checked out quickly even when I had a question about a price and the checker had to call a manager. Even the price check was handled quickly.

I had to buy a Christmas gift for a family member and being older I had no idea what I was doing. Only had the name of electronic item he wanted (which might as well have been in a foreign language). The staff was incredibly helpful, explaining what the terms all meant, finding the item for me, which was even on sale, and therefore letting me leave with exactly what he said he wanted.

My whole family love Target very much. We always go to White Plains, NY location. Customer service people are so polite and always very professional. Always recommend my friends to go to Target.

The selection was limited and the store layout was confusing, very fragmented. Target has changed so much over the past 5 years and seems to have overthought the store layout. I expected better and more selections, ease of shopping and customer friendly environment. What I found was the opposite.

On May 5, 2018 at 11:49 a.m. I placed an online order for a gift to be sent to my granddaughter. When it was placed the time showed delivery estimate of 5/12-5/14. After placing it gave an estimate of 5/17-5/18 which is too long. I went on the website 20 minutes later and tried to cancel but it would not allow me to. I went to their online chat and was told it could not be cancelled that it processed for shipping at 12:19 p.m. She said to just return it. There is no Target where it was being shipped. She told me to call customer service.

Target Store in NE Portland at Cascade Parkway is refusing to accept bottle and can returns without a receipt. I spoke with Target Corporate guest services about this situation before heading to the store with less than 20 cans & plastic bottles for bottle return refund. The person from Target Corporate looked up the law and stated I would not need to bring my receipts that the store must comply with the rule, however the AP manager on duty refused and refused to call Target Corporate to confirm they had spoken to me.

I like the ease of ordering, quality products at competitive prices at Target Stores. Assortment of toys and games is awesome! Would recommend Target to all of my friends and family.

I ordered a item online before their cut off time to process orders (7:00 pm) and the online order said the item would be available that same day, but to wait to receive a confirmation email to pick up. I didn't get one that night or the next morning so I called to see if I could pick up on my lunch break. After waiting at least 10 minutes on hold, because they couldn't find my order, the girl came back and said the order was canceled and she's not sure why but that I would have gotten an email. It's been 2 days since then and no email. Target was just going to cancel my order and not notify me. I had to order it again to have it shipped since the item is not in stock now (if this order wasn't for my son, who choose it, I wouldn't have ordered it again). Word of advice, call even if it says your order is ready so you don't waste your time.

Bought an item in March, didn't need, went to return it, first of May. Was told could not be returned, it was after 30 days. Since I live quite a ways away from store I don't get there very often. Was very surprised at only 30 day return policy. Most other places I shop are a lot longer. Guess I won't be shopping there anymore. Maybe if it is an emergency and I absolutely have to shop there I will and then I'll still think twice about it. Not a pleased former customer!

Target finally decided to jump into the online market. Unfortunately they forgot to check on best practice metrics. They are so far behind, not sure they will ever catch up. AND they don't have a process to provide feedback so the poor guys and gals answering the phone get the brunt of our frustration. I ordered four days ago. After I ordered, one of the items was not available, so I said I would pick it up. The big "BUT" came when they said I had to pick it up in 24 hours or it would cancel (did not tell me that before the order). So I cancelled that item. Then, no communication on the other items.

I created baby registry and when I was ready to purchase "remaining items on my registry" with the 15% completion discount they sent me in the email, I found out more than half of my items were out of stock! What a joke!!! Their registry and whole completion discount is a joke since I can't even get the items on my registry because somethings is always out of stock and I will not come back to check if it is finally in stock and have to pay full price and shipping. I will use Amazon or eBay, because Target sucks and I wasted hours on their chat trying to fix their mess.

I have found over the years that Target employees would lie or any other underhanded thing just to make a sale. No matter how bad they left the customer feeling as long as they made the sale that's all that mattered. It has got so bad I turned in my Target credit card and have not entered the local Target since.

I would of liked to access the sale on Target cartwheel much easier than I actually did. Have to have for sale no discount without app. Still enjoyed shopping.

All of the stores that I have made purchases are great. They have great websites, easy check out and reasonable prices. They make shopping very easy and simple with great merchandise.

I love the ease and simplicity of ordering from Target. The products have always been good. The shipping is on time. You can easily know when your shipments will arrive. I have bought many things from them over the years. I like their online better than the store. They have a lot of great choices.

I once used Target every week, sometimes more often for everything from garden to personal items. I would place an order at work and it would be ready for pick up on the way home the same day, it was great. Something changed around 2 years ago and they became very unreliable. First it was a furniture set I saw in their weekly ad. I place an order on the day the ad was delivered. I had a confirmation it was received, and told to hold for a pick up date from their Woodland Ca store, then nothing... I followed up many times by phone, and email both with the store and with CSR's and had an extremely hard time finding help or information.

This was my first ever order with Target.com. The order got split into three separate shipments, which was not expected, but not necessarily a problem. The first package had only one item in it, which arrived in good condition. The second package arrived with many damaged items, including dented plastic bottles, squashed boxes, and spilled cleaning fluid. Clearly the items were not packaged with care as they were able to slide around very easily and bump into each other, never mind the cleaning fluid bottles whose spray nozzles were just barely screwed on.

I do all my shopping online. I just love being able to place an order for an item, and pick it up at my nearest store within hours. The entire process is so easy!

I love shopping at Target in general. They have great prices and everyone is friendly. Their apparel team is incredible! They are very friendly and are always willing to help me when I go into the store. Everyone is so personable there and it makes me want to shop there every time I need something.

Each time I've ordered from Target, it's arrived faster than anticipated. Never had an incorrect item and the sale specials are easy to find and navigate thru their site.

Manager at the Clarksville, TN Target store denied access to a small group of children with special needs to be able to go there on a field trip and shop, price check to learn how to shop on their own. Manager stated he did not want children there, they would disrupt other shoppers.

Target.com shipped the wrong product twice and they now say the product is no longer available on the website. The customer service is lacking with no offers to fix or help correct the problem. Since Target.com is different than the store, Target is unable to help as well. Very disappointed with Target.

PLEASE READ/ TARGET. Just had the worst experience at Target in San Jose, Saratoga Ave. I accidentally walked in the exit door while the cart attendant was pushing several carts in. The door was open and I just wandered in walking behind him. He (THOMAS) shouted "GET OUT!" I was startled but said I had just mistakenly followed him in, he then shouts, "Get the 'F' out." I was stunned and walked out to the entrance door and walked back in. He then tells me, "EAT ME," 2 times! I am beyond upset. I thought he may be mentally challenged so I inquired. I was told he was not. I went to HR/Rachel. Let's see what happens. I loved Target but now afraid to go there. It may be a stretch, but too many things happen in our crazy world. I think he should be terminated. I asked security to check the tapes to verify what happened. What would you think if an employee spoke to you this way? Angry.

I had the unpleasant experience of dealing with a ** manager at the Target in Beavercreek, Ohio store today. It was abundantly clear to me that he has a problem with ** people. In my opinion, he discriminated against me because of my skin color. So sad. No person of any skin color should put up with this abuse and lack of customer service training.

Target is my favorite store. Love everything about it. Until the first time I ordered my nursery furniture and got the wrong items, made it much more of a hassle than I could have ever expected!! Not happy.

My message to Target (after calling and getting a pointless answer): I was trying to pay off my account and the payment was returned due to having one digit off in the online account. I called to check and was told everything was fine, that the payment would clear soon. The next day I was charged a $27 return fee. When I called, I was told that nothing could be done. So I am essentially being charged $27 for a simple mistake which was getting one digit wrong when I entered my bank account. The customer service rep (who said she was the supervisor when I asked to speak to one), informed me that nothing can be done. I recommended a coupon or store credit just to keep customer relations positive. She repeated that nothing could be done. This is horrible customer service, that I would never expect from Target. I am highly disappointed and a bit shocked.

Parking is challenging at this location and the checkout lines are sometimes long. But this store is clean, well organized, and the staff is nice. The prices are reasonable for most items too. I primary purchase cleaning supplies and toiletries for myself and my parents.

I have always done a lot of my shopping at Walmart but since the Target here now has meats, produce and groceries I decided to try them. I was extremely happy since their meat is really good and more of the checkout lines are opened up when there is a lot of customers checking out.

I enjoy shopping at Target & feel like they have good prices for my purchases. Returns, when necessary, are easy. We buy groceries there as well. We love having all the choices. I do order some things online & delivery is great.

The store's layout is spacious, aisles are not narrow. I can go to Target and buy clothes, toys, electronics, sports equipment, my prescriptions and groceries. It's amazing.

I love shopping at Target, both in the store and online. Their stores are always clean & bright, and the selection in housewares' wonderful. What is especially nice is they conveniently have price scanners throughout the store, so you do not have to go find an employee to look up the price. Also, shopping online for pick-up is a very convenient service!

I like shopping at Target. You usually find what you want without going anywhere else. The prices are reasonable. Now that they have the grocery part that is a plus.

A clean, well lit facility that offers plenty of parking, friendly service and reasonable prices. When needing help to find a product, an employee was close by so I didn't have to trek all the way to the front.

So, just came back from Target in Daytona Beach located on Int'l Speedway. I wanted to purchase a bottle of wine among other items and was asked for Drivers License to proof my age??? I had to be eighteen to buy alcohol... But I'm over 60 years old!!! It happened to me in the past but verbal verification was sufficient enough. Not this time... I spent almost an hour shopping and when I couldn't find my ID manager (who looked like a teenage girl) apologized and stated that she couldn't sell me the wine without age verification! That's insane! I left all my merchandise with the cashier storming out of the store angry that I wasted an hour of my life looking for what I needed and ending up in another store purchasing the same items, wasting more time. It doesn't make any sense! Their business will lose many "baby boomers" to plain stupidity.

Target makes shopping in their stores difficult. Firstly, their prices are not competitive. Secondly, they don't have a good selection of products as they have unlimited rows of Tide and paper products and less variety in that department. Third, their customer service counter and return policy sucks!!!

When we go there first place always coffee but you always have to wait then start looking around. No one ever says, "Hello" or "Do you need help?" You may get one person at the reg to talk to you but that's the only one.

On 11/14/17 I went to use my Target credit card to purchase necessary cat items which consisted of litter and food. Since I hadn't been there for 2 months I knew there should be at least $50 on my account. My entire purchase came to $90+ so I used another card to pay 1/2 then ran my Target credit card and it stated I didn't have that much on the account. I then used my last $16 in my debit account and tried the Target card again, still not enough. That's when I went back to the 1st card I ran and the register screen said I couldn't use the same card twice. The cashier tried to back out of the screen and the entire register went down. They told me because the sale didn't go through the amounts on neither card were taken. Wrong!

I ordered a Hoover® Cruise 22 Volt Cordless Stick Vacuum - BH52210 on sale for $99.00. I also had ordered the 2 year warranty. First they said 2 day shipping. Then it was 5 days shipping. After 5 days I still had not received it. I contacted them about the problem, they checked into and said there was no movement on the order. They told me I could cancel the order and reorder. But I could no longer get the sale price it would now be $179.00. They will give me a credit in 1-2 days, I hope.

Don't like sharing restrooms with different genders that want to become different genders. Also the prices are ridiculous for Target when I can buy merchandise elsewhere. Also, when I had the Target card, they refused to waive a late fee so I told the rep that I just wouldn't shop there, so one way or another, that late fee will be saved. The rep didn't care.

Specifically the new Target on 18th Avenue in Brooklyn. A small Target - too small to provide a decent selection. Allegedly curated to suit the needs of the community. I'd like to know how. Prices seem a bit higher than the larger Target at Gateway Center Brooklyn and elsewhere. Commonly found cookies were priced higher than the manufacturers suggested retail price printed on the package. Really Target??? Not nice!

I have always liked shopping at Target. The stores I have been to are always clean. The aisles are wide without any junk to get in the way. The associates are helpful and friendly.

I have been Target's customer for decades. I was happy with the customer experience until my recent order. I have purchased some Turkish towels. When they arrived, I noticed that none of the towels had any tags. When I needed to print return receipts, I noticed that the return receipts were not available for any of these items. I tried printing my order details but could not find a way to do so other than by doing Copy-Paste of the text into a to a MS Word document and then printing it. I feel that Target's online experience is fine unless there are some deviations from the "vanilla" simplicity. Frankly, I expected more from Target.

Customer service is usually really good. Online orders are easy and if necessary Returns not much hassle. The selection of items is good and seems like they are getting new items on a regular basis. If I can't get something in the store I can get in online pretty quickly.

Target can be hit or miss - sometimes you can't find what you need as they are stilted in their way. They have gotten better in other ways. Target isn't too bad but they can be limited.

I prefer to shop at Target than Walmart although their prices are more higher, but Target stores are more organized and cleaner. I also shop at Costco for bulk items. My only concern with Costco is, sometimes they don't carry the same brand all the time.

When I ordered online from Target I went and picked it up at the store. They wound up charging my card twice. I had to wait two weeks before I got paid back. Not very good.

I will never go back to Target, ever again. My wife had a male customer barge in on her in the dressing room and the bathroom (Same "guy.") Target's policies regarding this are inexcusable. (Plus, getting rid of "Christmas" peeved me as well.)

Though I've never had a bad experience at this Target location (north Rochester MN), but it wasn't until today that I had a phenomenal one. I know absolutely nothing about makeup and Nathan in the cosmetic department was super friendly when I asked a million questions, he helped me pick out the correct product, find another one I was looking for, AND benefited the company by recommending I buy another product (which I did). Best customer service I've had at a department store in a long time.

Went in on a slow customer night and asked an employee where to find wind up alarm clocks, this was maybe 30 feet into store. She pointed down the main aisle and said on the right at the end of the aisle. After searching awhile I saw another employee and asked again. Given vague answer and began my search again. Found no alarm clocks at all. Spotted another employee, asked, the person checked an inventory app and said they don't carry wind up alarm clocks. Not concerned about waiting time. Just frustrated at how incompetent these employees are, or maybe how they are not trained well in customer relations. Fortunately they aren't the only act around. Will never need to return to Target again.

Was trying to place an online order for store pickup, but needed to reset my password, and the browser wasn't working. Refreshed my screen a few times but nothing. Opened a chat session and got 'Jeremy', then 'Jason' who each sent me just the standard link to the Target sign in. Told them it still wasn't working and they insisted and then accused me that I wasn't "following the email instructions for resetting password". Then proceeded to bounce back and forth with a supposed Tech agent who insisted I clear my browser, cache etc or use a different browser. Told them I was doing no such thing, which would've forced me to redo my online order. By this wasted time, I could have just CALLED my local Target and ordered the items I needed. The last 2 times I ordered Target online, there were no problems. Not so much anymore.

I used to be in love with Target stores. I have the RedCard, would shop at least two times a week, and honestly would just walk the store for retail therapy. I have never in my life had such an issue with returning or exchanging a product at Target. My husband had purchased a video game, opened it and then realized he already had it when he purchased the PlayStation bundle. It was a game that was included in the package. I called the store and the rep over the phone clearly stated I could exchange the open game for a different game. Great I thought.

Just a disgusting place to shop notes. Everything is completely disorganized and the wait times are as bad as Wal-Mart. Some of the employees really try to help but for the most part, others address just hanging around talking. Impossible to get help.

I was looking for two things... a handheld steamer and a blanket. I had trouble finding the steamers as they were not by the other appliances. An employee told me they were on the other end of the store but not so. After walking a long bit no steamers so asked someone else. Then the item was hidden for the most part so my item was not easy to find and the information given by the employee was wrong. I do not like that it is hard to find help and you have to stand in mostly long lines to check out. I do like the merchandise for the most part and the value.

Target employees seem to be afraid to speak to you if you ask a question and if they do answer your question, it's usually wrong. Big Box Store, No Customer Service to speak of. I have better luck on their online purchases.

I purchased 2 Philips Sonic toothbrushes on Nov 8th that have developed faults. Box says 2 year warranty. Visited 2 stores and managers refused exchange as I did not have receipt. Handed them the Target Credit card to find copy of receipt and they said it’s not possible to find receipt and call customer services. Made 2 calls to customer services and they ask me to call Target card services. Target card services don’t want to talk to me as I am not the “primary” cardholder although I am the one who pays the bills and it’s my wife the primary who happened to fill application and I am joint! They all ask me to go to the manufacturer in which case my question is why go to Target in the first instance. Might as well as shop with the manufacturer directly and should never purchase anything, specially of value from Target.

I like to shop at Target even if it needs a lot of energy to find what I want because stores are usually so big. But the quality/value count a lot so I appreciate it.

I preordered a movie that would come with a $5.00 gift card! I got an email that the gift card was cancelled because I never responded to an email that I did not receive, so I call the customer service number and they were so rude! They talked to me like a child and said I could not get the gift card until I paid for the movie (which I did not have a problem with because I was going to pay for movie) but they proceeded to tell me I would have to call back to have them issue the gift card! I told them to cancel the movie and will be cancelling my credit card today! This is not the first time I had an issue! Previously they just closed my credit card without notice and I was trying to order something online and could not figure out why my credit card would not go through! When I called customer service they said because of inactivity! Why do I have to charge something every couple months?

The Target employees take care of the rude customers and seem to ignore the people that are not rude and wait their turn. Certain people cut into lines and interrupt the cashier or create a disturbance so cashiers has to close down causing long lines.

I ordered a rug from Target that was only available online. The rug was delivered quickly and in good condition, and I thought it was very nice, but the colors were brighter than they looked in the picture, so I decided to return it. I lugged it into the store, but forgot my phone, so I figured they could look up the order. They couldn't find it anywhere, so they scanned the credit card that I bought it with, and they couldn't find it there either. I finally offered to bring it back another day when I had my phone with me. I waited a few days and lugged it back in, phone in hand, looked up the order, and it said there was no receipt available. The customer service rep looked it up and couldn't find it, then checked my card again, no record of it. She finally called target.com and they said that the order, which had been ordered two weeks ago, had not been updated and that was why it wasn't showing. She said all they could do is give me a Target gift card.

The employees provide excellent customer service. I have been shopping at my neighborhood Target for the past 11 years and have never had a negative experience with an employee.

I have rarely had a negative experience at Target. Stores are usually well stocked and easy to find what I need. Sales assistance is good. Though I wish more registers were open.

Looked up the item online first to see if local store had product in stock. We were shown an aisle where the item could be located, however the aisle was not posted so we had to ask a sales associate where to find it. The guy was nice and knew exactly what we were looking for. Cost was exactly same as online price. No surprises.

When I called to regarding missing items pet treats. I had a hard time understanding the person. She proceeded to tell me she would credit my account. Then check to see if items were in stock. She never came back. After 17 minutes the call was disconnected. I then did a chat with a Juvy who informed me this person was in the Philippines. I am so tired of the language barrier. Lack of customer service regarding the understanding of how a call should be handled. In order for them to save money they are actually losing. I have been a long time customer. However no more.

The Target store in Capitola quickly runs out of sale items. It's difficult to find an employee to ask for assistance. The store would be more user-friendly if I could get help when I need it!

The Target Store I'm talking about is a great store and it's one of the best and nicest stores I've been in. The employees greet you and ask if there is anything they can help you with. The people that work in the Pharmacy are the same. They go out of their way to help you.

Nothing is ever on sale at Targe and it seems that the prices are already higher than Walmart, Kmart, etc. I did find a couple items on sale online, but never in the store. Also, they never have a big selection in different sizes!

Never buy a gift card at Target, bought 100.00 gift card for daughter at Christmas. When she went use it they told her the card had zero amount. The only place that card had been was in a card waiting for Christmas morning. No one had access to it but me. Called Target with no resolution than my Capital One card who are working on getting refund to my account. Will NEVER buy another Target gift card. Had receipts and date and everything with no resolution.

No hassle return policy for in store and online orders. Customer service is excellent and they are very knowledgeable about what they carry. Never had a bad experience with Target. Love the fact that they have cartwheel that offers additional discounts on some products.

I placed an order for item that I could have purchase from various stores. Quite a few of them offers 2 day shipping with a certain amount. I gave Target a shot. Only to not receive my item in 2 days. Also, after contacting the company 3 times, I was asked to call in at a later date because there was no one available to assist the customer service rep in finding a resolution. So I don’t have a gift or the money that was sat aside to purchase it.

I ordered gifts for my grandchildren for Hanukkah online. It was a very easy process, many choices of toys and kids clothing. And the items were on sale. Yay! And the best part is the free shipping because I have a Target credit card!

Affordable to many. Clothing quality uneven. Groceries far from green or potentially safe. Not a healthy choice of groceries. Policies are draconian despite words to contrary. I did not know that they have a $35 fine if there is a mix up with bank while using Red Card. Policies rigid. Customer service by phone rude.

My wife got me a pair of pants from Target. It happened to be the wrong size. Went back the following day to return it without a receipt. They gave me store credit for $17.99. With that I got something else but when I go home I told my wife what I did and she told me she got the receipt and she paid $19.99 for the pair of pants. She send me a picture. I went back to Target. I show the cells version but they say it's nothing they can look because I already got something else with the store credit so I asked to speak with manager. I told her manager when I returned it I was never told I was going to be charged a fee for not having the receipt. She said, "Sorry but it's nothing I can do about it. Store policy." I asked her to show to in writing and she was not able to provide that and at the end she just walked away.

Target's online website still lists products as if available only to learn that nothing is when you try to add it to your cart. It is so frustrating shopping online only to realize that all the stuff you're looking through is not actually available anymore. They need to remove items that are out of stock instead of keeping them online to make it look like they have products. Literally everything I click on says "not available" and "not available for shipment".

I needed to exchange a defective humidifier. They were not in stock. I had my receipt and the manager at Target in Mundelein, IL would not honor the exchange or return. He accused me of making returns past the deadline many times and he even accused my son of doing the same thing.

It depends on Target store you go to. No go to 225 St store. Horrible! Managers lie re seasonal items. Best store 117 St. NY NY however security at mall is not good!

I like Target. They usually have what I am looking for or need. I sometimes wonder around a bit as I don't see many helpers on the floor. Prices are reasonable except on food items. Checking out is decently fast.

Target has consistently good customer service, friendly associates and reliable products. The store are easy to navigate and there is something there for everyone!

Apparently you need to be a stay at home mom to be available to pick up your PREPAID order within 2 days. If you work full time, commute to work, have kids, and go to school, you're just wasting your energy, time, and money dealing with Targetdotcom. ESPECIALLY, when you request a text for order status, but all you get is an EMAIL stating your order is finally ready, another EMAIL 2 days later stating it's your final chance for pickup, then one at 1am the next morning stating your order has been canceled. You're better off doing business at Walmart or Bed Bath and Beyond. I have NEVER had problems with them (or any other online business). Too bad they don't reverse your credit card charges as quickly as they cancel your online orders.

Placed an order online for pick up in my local store. I then called the store to verify that they did have it in stock. I then went ahead and drove 30 minutes to the store to pick up the item. Once at the store I found they were only willing to do anything at all if I was able to provide the email saying it was ready for pick up. I suggested to them that I go and grab the item off the shelf and bring it to the front so the order could be processed. They said they couldn't do that cause online orders come from a different stock. I then asked if they could call the back and see where they we're at in processing the order and they said they couldn't do that either. I then asked for a manager.

I purchased women's underwear UPC 4 9245010148 8 in Dec 2017 size XL. The pkg contained 26 pr. and all but 5 partially split at the side seam. Compared to Depend (as on the pkg.) the Target brand is much inferior as there has never been a problem with Depend.

I love Target but for the grocery dept which is overpriced, and disorganized and less than appealing frozen foods. The reason to Target is for convenience. The manager at El Con in Tucson is the best. She is a delight and this is not her fault.

I have ordered thousands of dollars from target.com, they are constantly having delays in their shipment and their products don’t arrive till a week later, worst of all you try calling the customer service department, they will not be able to help you one iota. They tell you the same info that UPS or USPS online tells you. They offer no credit or refund and tell you to ship back the product. They don't even try to help. AMAZON goes out their way to help their customers. I will never order a thing from Target again. I hope they go bankrupt!

As I was writing my initial review, this issue was reversed thanks to someone I was extremely fortunate enough to contact and who truly understood how upset I was and was able to rectify this matter. Initial response of mine was,shock,disbelief and of course being upset,but before writing my complaint I should have given the person time to take care of this for me and for that I am grateful. I enjoy purchasing the various items I buy on Target and love their subscription service for products I use on a regular basis. My items arrive quickly and saves me a great deal of time since there is no Target close to me.Their chat online session is very helpful and the reps. are easy to chat with.

I recently made a online purchase and opted for store pickup. After going to two stores one in San Rafael. They said the item was out of stock. The second store in Rohnert Park which is 30 mins away. I was then told my order was canceled. I was offered a $10 gift card for my inconvenience. This experience highly upsets me. Never again will I use their online service.

I bought a $600 threshold couch from Target and had SO MANY problems with them and EFW the shipping company. I guess all larger items are shipped through this 3rd party company. After calling to confirm my shipment 2ce I had to take off work to be sure my couch would be delivered and so I could bring it inside. My delivery never came. I had my delivery delayed 3 times before I just went ahead and canceled my order.

Target advertised a "clearance" item and direct me to the local Target store in Easton MD -- because the clearance item could not be shipped or ordered per their website -- I made a copy of the web page, went to the local store in Easton MD, and the store (via Mgr. Tyler) refused to honor the price advertised, even suggesting that the page I downloaded was false. Even after his cashier was able to produce the same advertisement and web page with his own PDA, he still refused to honor the clearance price.

During the Holiday Season I purchased an item at Target.com for my son. I was provided a price for the item along with 2 gift cards as a gift with purchase. I received the following email confirmation. "Just letting you know that an item from your order has shipped, and we've processed your payment of $181.25. If you have any questions, check out your order details page. Thanks for shopping Target."

Two monthly payments (duplicate) accidentally processed on my credit card. Called card services rep and she told me it would take 6 to 8 weeks for the refund as they had to call my bank. She then suggested I call my bank and reverse the payment. I did that and now Target is charging me $27 for a returned payment. They told me to reverse the payment but did not tell me that I would be charged!!! Further, I found out that if I had gone with the check it would have only been 5 to 7 days and not 6 to 8 weeks. WTF?!! Just closed my account, shredded my card and will never shop there again.

I ordered something over their website and got an email saying it was ready to pick up, they gave me 3 days to pick it up, including the day I received the notice. I was sick with the flu at the time and my kids were sick, so I knew I could not get the item in time. Walmart gives you a week, so I will stick to them. I tried to chat with Target thinking I was talking to someone from my local store, waste of time. I then called the local store, could hardly talk because I had lost my voice. They could not locate my package or hold onto it for me. My order ended up canceled and I had to reorder and wait for it to be shipped again. Just stick to Walmart from now on, it's easier.

Target just lost another customer. Nov 2015, about 14 mo ago I bought a 10' HDMI cable for $30 with a lifetime guarantee. Well I was pulling it out of the TV and the head stayed in the TV and separated from the cable. Cheap junk from China. It's impossible to try and realign those 15 little wires back in the hole so I tried to return it for a new one. The Ridgedale Minnetonka Target manager was called and he would not do it. So I bought a new one and planned on taking the broken one back with that receipt. It just created an inconvenience for me. They insist on playing games with you. Meanwhile I called the 800 number on the box and GE is sending me a new one. So I will take the new one back. Menards, Home Depot or Lowe's would have made the exchange. Target is terrible. I plan on avoiding this worthless store even is my life depends on it.

I purchased a Samsung Gear for my husband for Christmas from the website, my husband opened the package and the actual watch was missing. I was so upset, I set the gift up so it would be a big surprise and I was devastated that when he opened the packaging all that was in there was a charger and a strap. After 3 unhelpful phone calls I was sent to the store for a refund because the watch at this point was out of stock. I was told if there was any problem to have the manager call and refer to my case number.