
Target Stores Reviews
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About Target Stores
Target is a big-box store that stocks general merchandise. It allows customers to find pretty much everything they need in one store, saving them time and effort. At Target, customers can find everything from groceries and household essentials to home decor and office supplies. The company provides free two-day shipping on online orders, but customers can pay extra for same-day delivery.
- Discount with Target RedCard
- One-stop shopping
- Customer-friendly layout
- Stores smaller than some competitors
- Fewer stores than similar chains
Target Stores Reviews
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Reviewed Aug. 19, 2020
First off I would like to say that I have been a BIG supporter of Target for 20 years and have always supported them over Walmart. In fact I have never stepped into a Walmart over the last 20 years. With that said this will be the end of my relationship with the Target corporation after the way I was treated. I placed an online order today for some Apple goods and they were cancelled because I used a gift card. I called and they apologized and said it was their mistake and they would get the order replaced. Well after being on hold and transferred to multiple people and finally ending up with a supervisor named “Jose” after multiple hours he said there was nothing he or anyone could do to get the order replaced even though he admitted it was their mistake.
I was not even given an apology. He said to refer to our terms and hung up on me. Before he hung up I asked to speak to a manager and he said there wasn’t one. Really? No managers work at Target? This is the absolute wort experience of customer service I have ever experienced! After being praised by multiple associates that the order would be replaced the supervisor “Jose” said no way no how and hung up on me. I will never step into a Target EVER again. Thank Jose for losing a life long customer. Case numbers are ** and **.
Reviewed Aug. 1, 2020
I attempted to shop in Target on Wade Hampton Blvd. in Greer SC. Many of the employees had a mask that covered their mouth only. About a third of the customers had no mask and no one requested that masks should be worn. There was NO clear sign of reasonable dimension (or I could not find it) that stated that masks are required. With the huge number of new COVID 19 cases in town I expect the local management to clearly support the announced policy by Target Corporation.
Reviewed July 28, 2020
I visited the Target location at 4000 Monument Road to return a gift my son received for his birthday Sat. His grandma purchased him a car seat however it wasn’t safety equipped so I was returning the chair to get a more secure one. I was told they didn’t know why I couldn’t return without a receipt. I explained that it was gift and a gift receipt wasn’t provided. The cashier then told me “she didn’t know why I wasn’t able to return without a receipt.” I called customer services and was advised that the item could be return however I would have to get someone else to do it.
I don’t recall returning without a receipt because I always use my Target card. The principal about the situation is how rude PAULETTE WAS. She told me she was a manager when I asked to speak to one. Bieber another employee there advised she was a “front end lead”. She slammed my id and Corp number on the counter. I asked her to place it in my hand like I placed it hers. She then advised that I didn’t give it to her so she’s not picking it up. She walked off leaving my other item on the counter and never returned.
The original cashier returned and skipped right over me, asked nice and politely to the ** guy “how can I help you?" Thanked him for his patience but never said another word as if I wasn’t standing there. I understand many people have it set in their heads that “** ARE ** AND STEAL” but everyone isn’t like that. I work just like they do. On top of me spending so much money there on a reg. But I do know Target lost me as a customer and if his grandmother didn’t live out of town I would tell her to get her money back. I will be boycotting Target until their employees know how to treat their customers.
Reviewed July 18, 2020
I went to purchase a number of items for my son's birthday. Found most of what I was looking for. As I was leaving to finalize my purchase, I waited patiently in line..following social distancing guidelines. A very nice security officer told me to wait a minute while the girl on duty at the self checkout lane wipes down the kiosk used by the previous person in line. The girl in question, looked me in my face with a look of disdain and refused to wipe down my kiosk. Instead, she wiped down another kiosk for the ** woman behind me. I said absolutely NOTHING to her. But, I DID pointedly stare at her as I was leaving. Whereupon, she turned her body so I could not read her name tag. I plan on making a point of THIS incident on social media and will actively call for a nationwide boycott of ALL Target stores.
Reviewed July 13, 2020
I placed a delivery order on July 12 at around 450pm. I had the option to select a delivery time between 6-7 pm.. Fast I thought. I forgot a few items so I went ahead and added them to the email confirmation I had received. I called Target at 5:01 to make sure my order was updated. The man said, "Yes I see them both." I received part of my order at 7:59 so at 8:30 I called 612-815-6755 to inquiry about the rest of my order the young lady called the warehouse and they told her, That they had sent me a text and I Didn't respond (LIES) so my order was never processed. Why are you Lying!! Why is part of my order (5 items in my house). I liked target. But Because they lied I will definitely go elsewhere for my groceries. So many other options out there!! Beware of the lies,
Reviewed May 25, 2020
A few days ago I visited the Target store in the Holyoke mall located in Holyoke Massachusetts. While shopping I came across an item that was priced at 0.00. In our state we have a price accuracy law. This means that if a price at the time of purchase isn't accurate to the price advertised, then if it's under 10 dollars, it's free and if it's over, you take off the 10 and charge the difference. The 2 employees assisting me would not at all follow this law even after mentioning that I was well aware of them having to follow our state law. This is the time when a security guard stood closer as to intimidate the situation until I stopped "fighting for my rights." 2 different price tags on the item was priced at 0.00. 15 dollars is what they told me it was going to stay at so I could either buy it for that price or not at all and that it wasn't up to them to uphold any law so I could call the cops if it was such a law and bring them to court for it.
It was so embarrassing to be treated like a scammer or a scum bag for just trying to stand up for the laws that are set in place for a reason. Guaranteed if somebody tried to steal something the associates would be using the law to stop them from stealing in any way possible. Why is this not the same for when it comes to the customers rights against the store baiting and switching? A law is a law. It shouldn't only be used in favor of a company. Then when a customer tries to stand up against the store, they're made to basically leave or pay for it. This is so wrong.
The situation was so humiliating. To have a security guard standing there in a "ready" position against somebody who was t doing anything wrong but trying to act on their rights is despicable and very unprofessional. I'm so disappointed in target's policy of either not properly training their employees or allowing them to treat their customers the way 3 of their associates did. I'm really not sure if I'll ever choose to go to Target again to be honest. That's how embarrassing it was.
Reviewed May 20, 2020
I purchased 3 items at Westminster Mall, Westminster, CA store. Blonde cashier offered overflow cashier checking out for less than 5 items. I placed my 3 items on her table. She rudely told me I needed to turn over items so she could scan. She was wearing gloves and face mask. I asked why I needed to handle the items she was scanning. She responded I should've known I had to turn items over for her. Nothing was posted anywhere in store that I could see requiring I handle items once items in front of cashier. Needless to say, cashier used rude and unprofessional tone when she told me to turn items over. Then when said I was going to complain, she said "Good Luck." Never again will I shop at this store.
Reviewed May 4, 2020
On 4/9/2020 I purchased a Snoopy Snow Cone Machine from Target. It was an Easter gift for my 7 & 2 ½ year old grand daughters. They were so excited to get it. The 7 year old had been missing her weekly after school stop at the local snow cone stand since the Covid-19 pandemic had us quarantined. I got everything all out of the box and set up per instructions. The girls were at the counter wide-eyed and ready to make some snow cones. I get everything all set up and mounted, only to open the drink mix to a very gross, clumpy dark red substance that I was not for a second going to pass on to them. So, ok maybe it was some old stock so, I threw it away and moved on. Got out one of their drinks to flavor the ice with and started shaving. It is not very well made and the turning took some effort, but I was willing to do what it was to take to get my grand daughters their snow cones! And for the price I certainly wasn’t expecting anything fancy.
So, here we go, two little cups finally filled with shaved ice. I pour some yummy vanilla ginger ale over them and the girls sit back to enjoy their snow cones. A minute or so in, my 2-½ year old looks at me with her mouth kind of gaped open, and says “ Granny my tooth fell out”. Being so young, I knew she was nowhere near losing any baby teeth yet. She had seen her older sister lose hers so, that was immediately what she assumed it was. I run to her with my hand out for her to spit it into my hand. Out she spits a sharply edged little rivet!!! My heart pounding as I grab her cup as well as her sister’s and lo and behold find ANOTHER ONE in the bottom of her sister’s cup!!!! Attached are the pictures showing the rivets came out of the poorly attached ice shredder. All parts accounted for. So lucky that her or her sister didn’t split their tongue, lip or swallow it!!! This product needs to be taken off of the market immediately!!
Reviewed April 10, 2020
I've always had excellent customer service experiences with Target and am a very loyal customer. With that being said.. I bought a phone from them about 4 weeks ago and it wasn't what I expected. I mailed it in for a return 3 weeks ago (I am unable to return in-store because of Covid) and I still haven't received my refund. I have reached out to customer service several times both online and over the phone and I get a different answer every single time; not one is actually being helpful. All I want is my card to be refunded.. Now I'm out over $200 and I'm stuck using an old POS phone. It's very frustrating that a company as big as Target is being so difficult and stingy with their refunds. I'm very surprised and disappointed in their customer service. :(

Reviewed March 13, 2020
I ordered this Nintendo Switch for my daughter. She is been waiting for this since Christmas. I ordered it online in Target. At that time they still had 4 left. I was the first one online to order it. After paid for it with my credit card and confirmed order is good. I went to bed. Wake up this morning was told by email that the order were cancelled. The reason is Technical difficulty. That’s BS. I think they cancelled my order because we are Asian and we never complained.
Reviewed March 10, 2020
I will no longer shop at Target in Cheektowaga N.Y or any Target store location. I'm tired and fed up with being racially profiled and followed when I shop at their store! I've noticed it at least on 3 or for 4 separate occasions. 1 occasion was with my sister so it's not just me. It's gotten to the point where it is painfully obvious! This has been going on for years and they refuse to do anything about it. I and anyone else that has shopped at their business should not feel like a criminal while browsing for items for purchase! I'm done with Target!
Reviewed Feb. 20, 2020
Constant changes in the store makes it impossible to find items. Staff is untrained on the products. Aisles are blocked with staff stocking merchandise, making it impossible to maneuver down aisles. Sales personnel look extremely unhappy and have been rude to me. I resent being called a "guest", instead of a customer. It makes it seems they're doing me a favor for allowing me to shop in their store. We, the consumer, are paying employees and corporate. Not the other way around.
Reviewed Feb. 20, 2020
Target is always clean and the people are always fast and friendly. The merchandise is always to read and reach. The stores are always bright and the bathrooms are better cared for than other stores. I would definitely choose them over the rest.
Reviewed Feb. 20, 2020
Target provides great value for a wide variety of products. You can get organic produce and environmentally safe cleaning products. If you can get the same that are traditionally produced. Often frozen food prices are cheaper than Costco. Target also provides many types & amounts of ethic food. Clothing is of good quality and pricing. The seasonal products are often unique and of very good quality. Pet products are priced below Pet Smart & PetCo. Finally, the stores are adequately staffed to assure a swift checkout. These a but a few reason I always shop at Target for my pets, my personal needs, clothing and food products.
Reviewed Feb. 20, 2020
Excellent customer service, employee stop doing what she was doing to assist me and help me with a question I had on a product, not only that she price match from Amazon, very good experience. This has not been the only time I have encounter very good employees.
Reviewed Feb. 20, 2020
A great place to shop for all kinds of merchandise for the home. The sheets they carry are of high quality and the price is very comparable to other stores and on sale the price can not be beat. There is a large variety of cleaning products with exceptional pricing. Their collection of baby clothes and variety of useful baby furniture can not be beat. Their selection of exercise equipment is as good and price wise can not be beat. They have a wide variety of electronic equipment to suit anyone needs with pricing as good as other department stores. They have a fantastic online shopping with delivery to store with easy pickup by Customer. Making this a valuable tool to use when a person is in a hurry and wanting to save time. Target has a unique grocery area and comparable pricing on items. I would highly recommend shopping at Target for food prices on items and their 5% discount is a great tool to help make shopping better.
Reviewed Feb. 20, 2020
The staff is helpful without smothering you. Everything is nicely organized without feeling like you could be killed by the overstacking falling over on you, think Walmart. The prices are reasonable and the products well made.
Reviewed Feb. 20, 2020
When I need something quick or just to browse and shop ideas are endless at Target. The design of the store is laid out with ease of access and eye splendor. The housing bay of clean shopping carts, clean bathrooms at the front entry and HR resources in view with lots of room, is a strong indication TARGET focuses on their patrons. The dollar shelf is a Wonderful Welcome – perfect for gifts, grandkids or just cool and useful items. It doesn’t stop there.. Sales, quality, selection departments and alluring displays give rise to ideas is my favorite. From any display or department you can pivot in any direction and be just where you need to be.
Reviewed Feb. 20, 2020
Target grocery has several brands and always is well stocked. The household goods & craft section could be larger/more variety. The clothing sections have improved in quality. They are consistent in what they carry.
Reviewed Feb. 19, 2020
Quality with reasonable prices is Target. Shopping here is one stop! No need to shop at more than one store to find what you’re looking for! Target has it all; beauty, skin care, household, groceries, electronics, toys, furniture, clothing, etc and it's top quality brand names! Every holiday that is celebrated and seasonal merchandise is sectioned off and displayed beautifully. There is a Starbucks and mini Pizza-hut at all locations. I find Customer service to be helpful and friendly! Also, Target advertisements are very attractive! The Oscar goes to Target! Love this store!
Reviewed Feb. 19, 2020
I love Target because they always have variety of natural hair products from different companies to choose from and their prices are reasonable. I usually check Target online which shows me whether or not they have the item in stock at the store before I actually go to the store to buy the item.
Reviewed Feb. 19, 2020
I love shopping online at Target. My order can be ready for pick up within 2 hours and usually it's ready earlier. I also use home delivery. There were a few times that an item was received in a less than perfect condition or the wrong order. I was able to rectify the situation online immediately without returning the items. Their customer service is exceptional. I shop at the Concord Township store in PA and Brandywine in DE. The Brandywine store has been recently remodeled and it's beautiful! It's also a pleasure to shop in the store. And their prices are always good online or in the store.
Reviewed Feb. 19, 2020
Has quality items much better than their competitors. Stylish clothing, great household decor and accessories. It's my favorite go to store. I buy all my cleaning products here, mostly buy all my gifts from Target, my dog toys and their dog food.
Reviewed Feb. 19, 2020
I just love Target stores! They are always clean and well organized. I am able to find everything I need and more. The people are very polite as well. Anytime I need to return something they make it so easy too. I know that their prices are a little higher than other places but to me it's worth it. #targetshopperforlife
Reviewed Feb. 19, 2020
My favorite store! It's an addiction really, it's a fun shopping experience where you can buy pretty much any product you need. Lots of beautiful unique home decor as well. I go to target for all my shopping needs.
Reviewed Feb. 19, 2020
I love shopping at Target mostly because it's fun, by which I mean I enjoy looking at what they've curated, it has Fancy Feast cat food, I like using my Red card, and the kids fashions for my granddaughter, and I enjoy finding cool things on clearance.
Reviewed Feb. 19, 2020
Target Stores are always very clean and organized. The aisles are not too close together, the lighting is bright enough, and individual departments are well stocked with a good variety to choose from. The customer service staff is there if needed, and friendly and helpful when called upon. This includes floor staff, cashiers, and the customer service desk associates as well.
Reviewed Feb. 19, 2020
Target always has reasonable prices on items for your home and great choices...especially during the holidays, they always have fun items to choose from. And I love choices of their clothes and again always reasonably priced.
Reviewed Feb. 18, 2020
There is always someone available to help you, willing to show you where things. Their quality is so much better than their competitors. Great selection of items. Ease of finding items and if necessary easy return policy.
Reviewed Feb. 18, 2020
I find Target about third on my list of stores to shop in. Meijer's is my first choice followed by Walmart. Seem to have much better products and prices. The atmosphere seems better for shopping while the two aforementioned are much busier at least in my hometown.
Reviewed Feb. 18, 2020
Compared to their immediate competitors the quality of the merchandise as well as the overall selection is better, including being more current, & more hip. Plus Target seems to always be better staffed, especially during checkout. I truly respect Target's evolution over the years.
Reviewed Feb. 18, 2020
Where I live, Hawaii, we have limited access to goods. Target seems to have the best selection and is the most receptive to customers. They do their best to address problems and to keep shelves stocked.
Reviewed Feb. 18, 2020
The Target store in my review is located in Port Orange, Fl., other stores may be different. This store in general is clean, the restrooms, the register area, all are clean and organized. The customer service desk is prompt and pleasant at taking care of the customers. They have a good selection of merchandise in most departments. Grocery prices are about the middle range of prices in the area. Clothes and shoes are acceptable, as is the kid's section. The home decor has stylish lines. The parking lot is ample, with a lot of accessible spots. This store does not have a garden center.
Reviewed Feb. 18, 2020
Love shopping in Target!! It’s got great products and the atmosphere and layout is wonderful.. I usually stop at the Starbucks in the store before shopping... They have great exercise clothes and also beauty and cosmetics. The pet area is stocked well and the home essentials are great too!! Love Target for everything!!!
Reviewed Feb. 18, 2020
I really find Target's order pick up very convenient when I need it. The vegetables I get at Target are delicious. I have gotten great deals on large technology purchases. The product choices are great. It is always so clean. Target is my total go-to store.
Reviewed Feb. 18, 2020
I love the online/store pick up feature and use it all the time. It's so nice to order and pick up without going in the store! And the team members that bring it to your car are so pleasant. So are the checkers inside, unlike other retail stores.
Reviewed Feb. 17, 2020
Target is my go-to store when I am seeking a household item of good quality at a reasonable price. The selection is decent, the quality good or better, and the prices within reason. The stores are generally well-maintained and the employees always helpful.
Reviewed Feb. 17, 2020
This store is clean, very well laid out with friendly and helpful staff members. They treat their employees well and it shows through customer service. No matter which state I am traveling in; the same experience and quality is universal. It is my go-to store.
Reviewed Feb. 17, 2020
Store is adding more organic produce. Their strawberries and lettuce are better than some of the higher prices grocery stores. They are one of the few stores that carry the jumbo toilet paper rolls. I like quality produce, home goods and exercise clothing in one convenient store.
Reviewed Feb. 17, 2020
The Target store I go into is always clean, the associates are friendly and helpful. Their prices are a little higher than WalMart but that does not concern me, it may others if they are on fixed income. Target needs a better selections on many of their items, but I like shopping there.
Reviewed Feb. 17, 2020
I love going to Target. It does have a variety, the only problem is: there is not a variety, certain items are good but overpriced. Looking for help on weekends is very annoying, have to go hunting down a representative. Petite sizes are a minimum, and not many clothing items to choose from. In houseware prices are 8 to 12 dollars more expensive or higher.
Reviewed Feb. 17, 2020
I like Target because they offer such a big variety in items I need. Prices aren't always the cheapest but it's much better than having to go inside a Walmart. The clothing items are a fairly good value when on sale and I like what they have to offer for kids and women.
Reviewed Feb. 17, 2020
We love Target. Great deals and weekly specials. We can always find what we're looking for and if we ever have a problem they are quick to resolve. We've purchased everything from televisions to string cheese. The selection is awesome.
Reviewed Feb. 17, 2020
No store can have it all but Target comes pretty close. I wish they carried some basic sewing materials, elastic, thread, needles. If I know Target doesn't carry it, that's when I'll go to WalMart - only because of the 1stop shopping. I love that Target carries its own brand not to mention giving back to the community. I also like that you get $$$ off if using your red card, whether it's a debit or credit card. Also, specials throughout the store w/ the "circle" app - used to be cartwheel. Target will also price match & give a price adjustment if an item you purchased goes on sale. Just another way Target helps me save $$$. I'm a definite Target shopper & fan!
Reviewed Feb. 16, 2020
Target has a quality at a low price that no other store can give. I always go there when I want the best in beauty and health products but also for clothing and shoes. The breadth of items in the store surpasses any other store out there. This is my first-go-to store for anything I need.
Reviewed Feb. 16, 2020
The Target App is the best thing ever. This has saved me time and lots of money. They have great deals and discounts. The staff is very helpful and very pleasant. I have recommended to several friends and they also now use the app. It’s a true time saver.
Reviewed Feb. 16, 2020
I really love Target Stores because the store is always clean, never crowded, I can always find what I’m looking for without any problems. The prices are reasonable, the atmosphere is great with smiling and helpful employees. I love the variety of different things in Target, I can come in and buy everything I need within one trip. The value of whatever I’m buying is definitely with the price, so I don’t have a problem spending a few extra dollars. Sometimes I will make trip to Target with no particular item in mind to buy but sure enough but the time I step in there my basket is half full. That’s how much I love Target!
Reviewed Feb. 16, 2020
Target stores have some of the best prices on items I use every day. There are several store locations in my driving area and if one store is out of something, customer service will call neighboring locations to check their stock. I can ALWAYS find something I need or want. Never leave a store without something in my basket!
Reviewed Feb. 16, 2020
Reminds me of the old Kmarts. Kind of dingy, poor selection. No values, you only go here if you can’t get it elsewhere. You will also pay way more for it than you should have to. Surprised they are still in business.
Reviewed Feb. 16, 2020
Love Target. I always find something thing that fits me. I'm small and it's hard to find things that fit and that I like. Great prices too. The one I shop also has a CSV pharmacy....I love the men's section as well.
Reviewed Feb. 16, 2020
The store is a great place to shop especially when they have a sale. The salespeople are nice and helpful. If you cannot find an item there is someone around to help you find it. I love it when the items on sale are still available when you get there.
Reviewed Feb. 16, 2020
I’m rating Target because it is by far the store where I shop the most at. I would honestly say that I go to Target at least 3-4 times a week. It helps that they are right up the block from however if it weren’t for the fact that they have absolutely everything and I do mean everything from milk to furniture to small tool sets I have probably purchased something from each department at least 25 times in the past year. Their quality of product is great. Their service is great. I really like the cloth they recently started selling. Appliances, you name they have. If there was one store that I know for a fact I would and have already recommended to people. It would be target. Sometimes I go in there just to see what they have and someway somehow there’s always something that I need. So in conclusion target is by far the best retail store in my book by a long long way.
Reviewed Feb. 15, 2020
I have placed several orders in the last couple of months. Delivery was fast. Some items I picked up at the store and customer service was friendly, organized and fast. Items purchased at a good price and were as described. Very satisfied customer.
Reviewed Feb. 15, 2020
Great customer service, clean. Parking is very safe and handicap accessible. My mom is handicap so the parking is set up to help that. Bathrooms clean, cashier checkout is fast. They always a great variety of products.
Reviewed Feb. 15, 2020
I thought most everything in the store was overpriced. From paper towels to boots. Many of the products were similar so not a great variety for selection. Very noisy with walker talkies on employees. Not impressed and probably won’t go back again.
Reviewed Feb. 15, 2020
Target has remodeled. I actually liked the old format better. Selection of clothing for women is limited in style with an attempt to be quasi high fashion. Target seems confused as to its image. I liked it as a true competitor to Walmart before the new image took place.
Reviewed Feb. 15, 2020
Prices on most items are reasonably. Decor, home items, etc are trendy and current. Selection is great and the quality of even their store brand is usually good. Groceries (most people wouldn't use this as their main grocery source anyway) and some home decor items (like some of the furniture, faux plants, etc) are overpriced. Store is always clean and well maintained. Everyone loves Target.
Reviewed Feb. 15, 2020
Love our Target store, prices are always less than other comparable stores, with self-checkout very seldom have to wait in line. My prescriptions are filled there and they also are cheaper than other places. Clean store and frequently sit for a cup of coffee. A bonus is it's close to home.
Reviewed Feb. 15, 2020
Target is the place to shop for many great items that you need on a daily basis. I find that their selection is competitive with other similar stores in the area. I love that their items are online making it easier to shop and pick up. An extra bonus is the online pick up is close to the door unlike some stores which make you walk to the back of the store.
Reviewed Feb. 14, 2020
Target always has products I’m looking for. They have become better customer service wise in lady 6 months with more employees on the floor and friendlier employees. Online is great if they are out of a product they are able to tell me if available and when it should become and with a notification of availability.
Reviewed Feb. 14, 2020
The Target Store has a variety of many different items for anyone. I usually buy toiletry products for myself or anyone in my house. Also, just to let you know they have a nice aisles for anyone to buy and move their carts. That's awesome!
Reviewed Feb. 14, 2020
Who doesn't LOVE TARGET?! Has everything I need and more. I could spend hours in there. Appreciate that there are groceries in case I'm in a rush. Clean, well laid out and well lighted stores with clean bathrooms and plenty of check out stands makes for a pleasant shopping experience. Convenience, fashion, gifts, health, home, electronics, toys, groceries and seasonal at competitive prices.
Reviewed Feb. 14, 2020
Very good online and in store selection, great online order, ease of use as well. Love the selection of kids toys and clothes and the up and up products are great as well. Grocery selection is great and the all natural vegan collections are consistently getting more and more.
Reviewed Feb. 14, 2020
Clothes are overpriced and no better than Walmart. They also let anyone into their dressing rooms and bathrooms so be prepared if a man comes in when your child or you is trying on clothes and you are a woman. No one shops at Target anymore. Go to Walmart.
Reviewed Feb. 14, 2020
I have very mixed reviews regarding Target - First I do not like the fact that they will have in their flyer that if you buy 2 boxes of Pampers diapers you will receive a gift card of $10.00. When you get there they do not have the sizes that they advertise in the store so you are left with purchasing a different size and not receiving the $10.00 gift card. Second they do not stock baby formula on the shelves and if you go to customer service they give you a hard time going upstairs to get any for you. I am not alone with this issue. Why can they not stock more on the shelves since they are the only ones who have it in the area since Kids R Us closed.
Another issue with them is that they will only have one register open for you to use. They do have self checkout but here is the issue. Your price for Similac online is cheaper than in store pricing so you need to show them your price online for them to price match it for the dollar difference. Problem with self checkout is that the girl is not always there. Target is a great place to shop if A- they have the advertised merchandise or B- you can check out. I now try to avoid shopping there due to these issues. I am not alone with these issues as many of my family and friends have the same concerns and comments.
Reviewed Feb. 14, 2020
Target near me usually is worth going to for rush buys... I avoid for better variety. Very similar to Walmart mostly. I use mainly for inexpensive gifts and household items. I wish the store near me were better organized and the floor assistants were more customer-friendly.
Reviewed Feb. 14, 2020
Anytime I’m shopping at Target or Target.com - it’s been an easy and pleasant experience. Target has very reasonable prices and their clearance items are even better! And now with their new way of pulling up in front of their store and picking up my items - it definitely makes my life a little bit easier and convenient.
Reviewed Feb. 13, 2020
Target is one of my favorite stores because they have great deals, good offers, a wide variety of items from grocery to household essentials and furniture. If you can’t find something on a store and they have it online they offer you delivery to your preferred store at no costs which is convenient for the customers. Also they have the price matching policy which is great. Lots of times I’ve got prices matched to other stores and a few times they have even given me lower prices from the other stores.
Reviewed Feb. 13, 2020
Since Target opened a store in Hilo, Hawaii it has become my favorite store for most shopping, but especially groceries; and I have introduced a few people to grocery shopping there who have continued to use it primarily since. Though smaller than a stand-alone grocery store, their selection is excellent and at least 90% of the time their prices are noticeably lower. Only item I avoided in the past was salads since they never lasted even until their Use By dates, but I have noticed improvement in that area in the past few months. During their recent remodeling I enjoyed shopping for mega bargains in clothing, household goods, ETC, and I truly like the new layout.
Reviewed Feb. 13, 2020
They are always very helpful but there's always some outlier that arent too helpful. But overall the company is amazing and always has been. They have great products and also a great atmosphere and their marketing is on point with current trends.
Reviewed Feb. 13, 2020
Usually utilize their website since I stopped driving - found the variety of products to be even better than the store! In store, I liked the price check machines, but disliked the narrow aisles and frequently present restock pallets. Good sales, but women's hanging clothes needs better organization!
Reviewed Feb. 13, 2020
I love shopping at Target as they have a great variety of merchandise and the prices are very competitive. In fact better than other stores I've checked out, especially for sales! The employees are extremely helpful and courteous, and will go out of their way to find you what you're looking for.
Reviewed Feb. 13, 2020
I love shopping at Target. The only thing I hate is they call customers 'a guest'. I am not their guest. When I am someone's guest they do not take my money. I am there to to shop.
Reviewed Feb. 13, 2020
I love to shop at Target because of the variety of items they sell. I can buy everything on my list. All at one location. I appreciate how open the store is and how wide the aisles are. Everything is organized and easy to find, as well.
Reviewed Feb. 13, 2020
I like to shop Target. It is usually clean and not as crowded as Wal Mart. They are always putting items on clearance and it is fun looking through the clearance items. It has helped when they put the self-service check out lanes in service with waiting in checkout lanes. I find they do carry limited products. Their prices seem to be higher but they are always offering deals with buy so much and get a gift card.
Reviewed Feb. 13, 2020
Associates available to answer questions and make suggestions. Neat and clean presentation of products, excellent size selection available on clothing. Excellent grocery department, gives an opportunity to do one-stop shopping.
Reviewed Feb. 12, 2020
I would love to see the pet supplies include small and exotic pets. I get ever other thing I need but have to stop at Walmart to finish shopping. My household had dogs, hamster, ferret, fish, and guinea pigs. Grooming tools would be nice to offer also.
Reviewed Feb. 12, 2020
I just recently visited several different Target locations and I discovered, like Wal-Mart, each Target location carry different clothing selections. I also realized that the University Heights location is the nicest location on the East Side and in Lake County. That specific location carries very chic attire for the professional working female at reasonable prices. And oh my, the after Christmas clearance pricing was heavenly. Also at the University Heights location the staff seem to be more professional than I noticed at the Aurora, Macedonia and Willoughby locations. In fact, I plan to never go into the Willoughby location again and I reside in Willoughby.
I had to return an item at customer service, one day around lunchtime and the cashier was so busy engaging into a personal conversation with the undercover security that she never even greeted me nor she look up at me for that matter. Both of them were very rude and unprofessional. The store's atmosphere even seemed off, people weren't friendly.
Reviewed Feb. 12, 2020
I love Target stores have higher quality items; more so than Walmart. Moreover, they treat employees with respect and it shows in their interactions. My Target is a smaller store and some items many not be inside; but, they are on line. They are far more respectful when it comes to returns or problems with items found within. They are a class act!
Reviewed Feb. 12, 2020
As a brick and mortar store must limit their selection, Target has a great choice between least expensive and best quality. We look for least expensive we won't use often but best quality for what we will use lots. It is different with each consumer. Target does a good job of pleasing the most people most of the time.
Reviewed Feb. 12, 2020
Love Target. One of my favorite stores. I wish the bathrooms were more Senior friendly. I Love the the variety and prices. The associates are friendly and helpful. The ways to save should be more apparent and obvious to all customers. If you don't have the "app" then you may miss out.
Reviewed Feb. 12, 2020
Asking for help to explain a product is a waste of time. Finding a salesperson is worse! Once I pressed a wall button in the Furniture Dept for service & a big saleswoman charged toward me hollering "Get out of the way!" The patio set I wanted to purchase was out-of-stock. I asked if they'd call me after it was restocked & was told: "No, you must call us." I said, "Forget it!" & went elsewhere!
Reviewed Feb. 12, 2020
I always find great things for great prices in Target. The employees are usually very helpful and great quality product. :) I dont like that they make us pay taxes for paid fees per item but I guess it's required at pretty much every target in a shopping mall. Which is pretty much every where these days.
Reviewed Feb. 12, 2020
Target is my go to store. They're not too pricey and most of their items are quality. I love the makeover they are doing within the stores and the new brands they are bringing in such as Project 62 and Opal House.
Reviewed Feb. 11, 2020
I used to shop at Target frequently. Men are allowed in women's dressing room & woman's bathroom - already some women & girls molested. Until that policy changes I will no longer shop there or online. Good Value on stuff does not compensate for being safe.
Reviewed Feb. 11, 2020
I started shopping at Target since having my first baby, it’s good store to shop and save if you know how to shop especially using Target circles, coupons.. but don’t really like the CS and cashier in certain stores because some of them really rude and strict! Got really mad with them in few time and don’t really want to go back the North Allen store! Products is good compare to Walmart when they have sales the price even better than Walmart so it’s still good to shop with though.
Reviewed Feb. 11, 2020
I hurried to the pharmacy in the Target store. Got there just before closing. They filled my prescription and as I went to pay I realized my wallet wasn't in purse. I was so embarrassed. I told the girl I would just have to come back tomorrow. But she insisted, no she would pay for it. It was 5.00. I thanked her and next time I was in the store I tried to pay her back but she refused the money and said what are friends for. Thing is before that I didn't know the girl. And yes, she is a good friend now.
Reviewed Feb. 11, 2020
Target's shopper service SHIPT has been a lifeline when my husband & I were both too ill, or the weather was too awful, to get in a car and go shopping! SHIPT has been great. The extra added benefit was to discover online items that I never would have discovered if I was standing in front of the shelves. You can also build your grocery list across a couple of days. It allows you plenty time to create your list from all the possibilities that they will deliver for you. I haven't minded that it might cost me a little more in order to tip my shopper. Believe me they really earn their tips!
Plus after the generous 4 week trial period, I signed up for a $99 subscription, since it had more than proven itself useful. Since I always shopped at Target anyway, I've been able to get familiar products delivered right to my front door. The items are delivered in regular Target plastic sacks, no bulky boxes, and I can get unpacked in a few minutes! I love Target. Their array of products are great, and the SHIPT shopper service is phenomenal.
Reviewed Feb. 11, 2020
Target is so clean, bright and red. Love the self checkouts and large shopping carts. They always have a large selection of whatever one needs. Workers are always so nice, knowledgeable and helpful. Parking is easy and there are always handicap spots available.
Reviewed Feb. 11, 2020
I shopped online from Target over Christmas. I had free shipping and percentage off using my Target card. The delivery time for the items was fast and accurate. Target communicated very well when the items were to be delivered. I have had great experiences ordering online from Target. I will continue to order online from Target.
Reviewed Feb. 11, 2020
Target is reasonably priced in most areas. Its clothes for babies and young to preteens have a pretty good selection. There have been times when the attire has not been in a satisfactory condition. The employees are always helpful and pleasant. Women’s wear does not have a very desirable selection of clothes.
Reviewed Feb. 11, 2020
Target has done a great job of upgrading their women's clothing -- it's really a vast difference shopping there today vs five years ago. The quality and visual appeal of the clothing is on par with that of Nordstrom or Madewell, but much more affordable to build a career wardrobe. Additionally, the Project 62 furniture is amazing!
Reviewed Feb. 10, 2020
I have found Target staff to be helpful. The floor presentation is good too. Will have also been able to return items in store when purchased online. Only complaint is with school uniforms, I had two pairs of pants that were the same size yet one was substantially longer in the legs. Had no problems returning though.
Reviewed Feb. 10, 2020
I really love their online orders. You can pick up the order the same day in the store or drive up, unlike other retailers like Walmart where you have to wait a couple of days. Target employees are also much nicer and always help you find what you are looking for. Walmart employees DO NOT CARE about the customers and they never help you nor can you ever find someone when you need help.
Reviewed Feb. 10, 2020
The best Target Gift cards on minimum amount spent on particular department. Love the deals. The best baby department deals ever. Clean and tidy stores. Ships very fast. Responsive Customer care center.
Reviewed Feb. 10, 2020
I been shopping at Target for a long time but a lot more recently because I want to support our stores over Amazon - the selection and prices are same or even better and I can get everything I want quicker. I have been able to order online and pickup the same day. The products and quality is excellent - I love the women’s and men’s clothing- the beauty selection allow me to get everything I want and use and it’s one stop shopping - clothing - food and household products!! Prices are even great!!
Reviewed Feb. 10, 2020
I found good tasting cookies and soda water there for a good price. Staff are always friendly and helpful. The store is always neat, and there are nice restrooms if needed. The cosmetics area is interesting to browse or buy.
Reviewed Feb. 10, 2020
I love Target. Just recently they have added an area to do a little grocery shopping. It's nice to be able to grab some coffee or a loaf of bread. Target has excellent prices. I am a big fan of their clothing selection. A good variety of prices with fun, cute styles for all ages. I could go on. They have very nice shoes, work or play they have it covered. Target is a terrific store and I enjoy shopping there. Talking about makes me what to go buy a jacket and maybe a pair of shoes... love my local target.
Reviewed Feb. 10, 2020
I enjoy shopping at Target. I like that you can buy fruit, make up, cleaning supplies and clothing in one stop. The clothes are stylish yet truthfully, I think they used to be cuter before. The home goods are always nice and their greeting card selection is massive. They have books, magazines and electronics. Their work out clothing is decent and I enjoy their purse selection and hats, etc. Their holiday section is always robust. Their back to school supplies are usually quite good.
Reviewed Feb. 10, 2020
I shop at Target for most of my household items such as cleaning supplies & personal hygiene as well as some grocery items. Their quality & prices are usually competitive with other stores plus I have the Red Card so get 5% off my purchases which helps! My only frustration is when there's an item I use that they discontinue carrying, for example Downey Lavender. The replacement item is usually more expensive & I don't like it as much.
Reviewed Feb. 10, 2020
Target has a great selection and fair prices with lots of sales going on. I can usually find what I am looking for online and free shipping to the store for pick up which is convenient for me. If you need to return something just go straight to customer service and they take it back unconditionally.
Reviewed Feb. 9, 2020
Target is becoming my go-to store for almost everything. From groceries, to kitchen and bath necessities, clothes and finally personal care items. I can always count on my favorite yogurt Fage being at my Target store. (Coleman Ave., San Jose, CA). I like Target’s brand of alkaline drinking water. It taste as good as one of the more higher priced name brands. Any household appliance I may need will almost always be found at Target. Lest I forget my personal items. I have found the prices to be very affordable and I appreciate how they stay fully stocked. The only reason I could only answer with number “4” is because of Target’s clothes. Their clothes for women and men are very high priced and I haven’t really found anything there that I like enough to continue to shop at Target for clothes. But Target gets 4 out of 5 stars in my book!! For the most part, I can count on them for most anything needed during my work week.
Reviewed Feb. 9, 2020
Their pricing is really competitive, an array of products being offered, pleasant to shop there, food pricing is better than grocery stores on the same items, good selection of grocery items, clothing is very nice, they have really expanded the women's line of products and they are extremely nice, dog food prices are very good and with a great selection of items to choose from, like it that they have a pharmacy located inside, decorations for all holidays are offered, patio furniture is really nice and what else can I say. Just love the place!!
Reviewed Feb. 9, 2020
Target has truly stepped up its game when it comes to quality products & services offered. Over the Christmas holidays I purchased a product online & was offered the ability to pick up at the store. I ordered this product & within 10mins, I received a text message that it was available for pick up! Not only was it cold out but also raining & I never had to step out of my car as they delivered my order within moments of pulling up to the pick up station. Target offers a great selection & their fashion lines are truly great quality fabrics at an amazing price point. Target does have a higher price point on electronics yet they will offer price matching in order to not lose a sale. I am impressed with the service & definitely recommend it to all busy parents out there who are on a time crunch!
Reviewed Feb. 9, 2020
I always find more than what I'm looking for at Target. Their employees are helpful and courteous and are happy to answer any of my questions. When I use my Target Red Card and Target Circle App I save more than I would at other retail stores!
Reviewed Feb. 9, 2020
I love shopping at Target, either in the store or online. I can usually find what I'm looking for, returns are simple and when I buy gifts for family in different states they can pick the items up in the store and if they need to be exchanged it's easily done.
Reviewed Feb. 9, 2020
They are always fully stocked and offer a variety of brands to choose from.Plus it's a one stop shop from clothing to electronics with great quality. The staff is always helpful, the business hours are great.
Reviewed Feb. 9, 2020
Target has amazing ahead of season variety of clothes and almost any items out of season at great sale prices. In store help has been friendly and helpful. Lots of locations here in DFW area to provide convenience. Target provides easy returns and/or replacements for Returns. I’ve been shopping Target for 30++ years. ⭐️⭐️⭐️⭐️⭐️
Reviewed Feb. 9, 2020
My experience with Target online has been great. The options to either have the merchandise delivered at home or you can pick up at a close location allows me a choice that’s convenient for me. The payment options are very easy as well as discounts sometimes offered. Great experience!
Reviewed Feb. 9, 2020
Shopping hours flexible enough for just about everyone. Wide variety of products to choose. Easy and liberal return policy. When I need help finding an item I have always been able to find someone nearby to assist me. And most often that someone is helpful and smiling. I have never had to wait in line for a very long when ready to purchase. Adequate number of cashiers available.
Reviewed Feb. 8, 2020
I've been shopping at Target for years and do love some of the things they carry. Lately though I’ve been bummed with their extremely low quality products. I bought a Taylor thermometer and Taylor scale and both are complete junk. The thermometer literally fell apart as I was taking the cover off! As for the scale, the on/off touch screen button got stained on the first use and now the button doesn’t work. What’s funny is that the packaging specifically says it’s stain resistant. Now, I won’t forget to mention the cheap, wobbly ironing board by Room Essentials I also bought recently. I was so happy when I was paying for, but that quickly turned to disappointment after I set it up. Target! Get these products off your shelves. We’re throwing money away here.

Reviewed Feb. 8, 2020
Target has gotten some pretty bad raps over the gender specific bathrooms. They DO have a private unisex one a available at most of their stores. We find most Targets to be very friendly and competitively priced. We always feel like they value our business. Target is one of our favorite stores.
Reviewed Feb. 8, 2020
I love that you can find almost anything at Target. The quality and value are good. I love shopping online as well. Quick speedy delivery. No hassle returns. Customer service is good. They will help you if you need it.
Reviewed Feb. 8, 2020
Target has always been one of the best retailers, hands down! They have so many more varieties of things and I’ve seen items at Target that I’m unable to find elsewhere. Also, at my last visit, another customer’s child hit me with a hard object. The staff were absolutely amazing and made me feel as though they truly cared for my well-being! Any store with such amazing staff and uncommon/hard-to-find items, is priceless!!
Reviewed Feb. 8, 2020
I love the new drive up service offered by Target. It’s efficient, they’re quick to bring your order to your car and always nice. While their app and online sales are becoming easy, shopping in the store is a nightmare. The problem is in-store pricing. Most of their items are cheaper online or in their app and to get the price in store you literally have to scan each item then show the cashier the lower price. I’m happy to say they will honor it but how many people take the time to scan each item to show? Imagine how much change and dollars consumers lose when they don’t. It’s a difference of change for most items but dollars on some. For example, I’ve bought manicure clippers online for less than $3 that are listed over $8 in store. Check it today, this is still currently an issue.
Reviewed Feb. 8, 2020
I love to wander through the store and look at everything and of course end up buying impulse items but when I need something I can always find it in Target at a good price. I can always find what I need.
Reviewed Feb. 8, 2020
Target has reinvented itself over the years and always have clean, well managed stores - with a lot of variety. Costco is great too - but they carry pre-selected items - so you are tied to specific brands chosen for you.
Reviewed Feb. 8, 2020
I love Target, they have a variety of things that I need and some I end up buying anyway. The APP is great, I can purchase what I need and pick up or drive up at the store to save me time in my busy day. I use the APP several times a week. Target makes it very convenient to shop at their store. This is my go to store for most everything I need.
Reviewed Feb. 8, 2020
The employees are very helpful to direct one to the needed area. Plus if you need help with the self checkout someone is right there to assist you however you need. Checkout employees are always cheerful, kind, and helpful.
Reviewed Feb. 7, 2020
The prices are consistently higher than other box stores. Occasionally they offer a gift card if one spends a certain amount on specific products. This makes the prices better. The stores are always clean and “feel” nicer. If one can find an employee when trying to find a product they are usually helpful. They have gotten better but in the past I would almost every visit find that one or more of my items would ring up at a higher price than listed on the shelf or the sale ad. When this would happen it was time consuming to correct as I’d have to go to the service counter.
Reviewed Feb. 7, 2020
My Target is very clean, and organized. I love to shop for clothes for my grandchildren, and for things for our home! The products are well made, and priced for value, and I Really appreciate that! I am happy to write this review, because their staff is very helpful, and friendly! In short, it is my pleasure!!
Reviewed Feb. 7, 2020
Overall Target is a great place to shop. While they can be a little more expensive on some items I feel it's worth it because of the variety. They ship items quickly and efficiently. If there is a problem they take care of it quickly no questions asked. Oh and the red wheel and coupons are awesome! I highly recommend Target.
Reviewed Feb. 7, 2020
I shopped Target Online on January 16th, 2020. I ordered My items and used the Free 2 Day Shipping. Nice Surprise, My first Shipment arrived the next day, a day early!!!! My second Shipment was supposed to arrive the next day, the 18th, but no Shipment arrived that day. The second Shipment finally arrived on the 20th, 2 days late. I will not hold that against Target, after all, We are all Human and stuff happens. So, all in all I think Target is a Great Place to Shop, whether I Shop Online or In-Store, I will continue to Shop Target.
Reviewed Feb. 7, 2020
I recently purchased a curtain rod online. It was a bigger size curtain rod to go across the length of a sliding glass door. It was put in a long cardboard box with no cushioning, bubble wrap, nothing. When I picked it up at the UPS facility the box was very beat up and crooked and torn in two and had been taped back together. Amazingly even though the box was crooked the curtain rod inside was still straight. It was just luck that the curtain rod was okay.
Reviewed Feb. 7, 2020
I love the clothes at Target. I get my bras and panties there and also jeans and tops. I also shop the clearance rack because I can always find something there as well. They have a good variety of books, music, electronics and house goods.
Reviewed Feb. 7, 2020
I visit the downtown Portland, Oregon store about once a week. The staff is really good and friendly. Why I keep returning is because Target is trying to bring merchandise into the store from more sustainable companies. As an example, I bought some kids' pants which had pockets made of a cloth from recycled plastic bottles. They also teamed up with a company that recycled used baby seats. This really impressed me.
Another thing I like is that Target welcomes people to actively recycle bottles in exchange for some extra cash. This is a very earth friendly approach and the people who bring in the bottles are grateful and respectful towards Target employees and customers. I found some healthy food choices in the produce section but would like to see more local produce. Overall I am satisfied with Target and hope other stores follow their lead.
Reviewed Feb. 6, 2020
Overall the store is clean, bright and organized. Customer service could improve. Friendly smile and awareness of a customer needing assistance. Please don't take away the human connection of your store.
Reviewed Feb. 6, 2020
I happy that Target has decided to redesign their stores. The change now makes feel welcome. I will visited a Target more often for now on. By the way, you should check out their mobile application. It is very well done as while as intuitive. You will be amazed bargains, savings and cash back that you will receive.
Reviewed Feb. 6, 2020
Target has a social conscience. I also appreciate the 5% back which is quite a bit of savings over time. The quality of their merchandise is always top notch. The stores are clean and aesthetically attractive. The food prices are competitive and everything is in stock.
Reviewed Feb. 6, 2020
Feels good when you are in Target. You can find variety of original designed. Prizes are higher than Walmart but quality is definitely better than walmart. I like the home section in Target. Stylish furniture.
Reviewed Feb. 6, 2020
Discounted prices on everyday items with established brands. Store is clean, staff reasonable and helpful when you need guidance to aisles, etc. checkout wait is between five and ten minutes depending on crowd density. Nice that Starbucks is in-house and always offers free glass of cold water! A very comfortable shopping experience.
Reviewed Feb. 6, 2020
The quality is better than expected compared with the price. I also appreciate that Target policies on returns are similar, if not better, than high end department stores. Good quality products for a fair price and topped off with great customer service policies!
Reviewed Feb. 6, 2020
Target is an excellent shopping venue! I can purchase everything I could possibly need for myself; my household needs and even food for my dog!! I can find cards for family and friends for any and all occasions. Then I can saunter away from the card section and buy a gift for everyone I buy gifts for; from clothes or toys for kids, to games for “older kids”, clothing, books and or new techie gadgets!!! I can also find wrapping paper and or gift bags, all at a reasonable price. If my allergies happen to be bothering me that day, I can go in the pharmacy area and purchase anything I may need there. Then if I need toilet paper, tissue, dishwasher soap, and personal grooming items I can purchase those as well. All during the same trip. I might even see something I want to wear???? Alas, I can purchase items for dinner. After all of that shopping I am typically hungry when I leave the store!!
Reviewed Feb. 6, 2020
My wife and I were looking to purchase a flat screen tv and we had check out some prices at a few other stores. Their prices were reasonable, but the customer service rep was not very knowledgeable, so we decided to try Target instead. Once inside Target, I was impressed with their store layout and the number and quality of flat screens they had on display. The prices were reasonable and a customer service rep came right over and wanted to know if we had any questions. The knowledge of explaining not only the features, but the pros and cons of each different model and size was very impressive. We went with one of the suggested models they had on sale and it was a great purchase.
Reviewed Feb. 5, 2020
My wife and I love Target, so it's a shame we won't be shopping there anymore. We had Red Cards with Target and used them often. There's never been an issue with payments on our end. Lately, due to a bank error, our checking account was frozen for a few days. The error had been resolved and everything is up and running. Due to this, there were a handful of Red Card transactions that were denied. When we learned of this, we quickly resolved the bank error and called Target to pay the returned charges. Target would not waive our $60 in fees, even though we've been loyal customers. Found that odd but decided to eat it, maybe our bank would reimburse us for that later.
Go to make a purchase with the Red Card the next day, it's denied. Called this morning and find out that Target decided unilaterally to close our Red Card account. We were never contacted beforehand. I was also assured that there was nothing that could be done to reopen our account. If this is how Target treats its loyal customers, we're done. Again, it's a shame, and we never boycott anyone - we're reasonable people and we realize mistakes happen. However, the way we were treated by Target these past couple weeks has been so egregious and unreasonable that we have no choice but to find somewhere else to shop.
Reviewed Feb. 5, 2020
During Christmas, I placed an order that was never received, though it was showing as delivered. I called customer service the following day and was resent my items the next day. No problem. I’m so thankful.
Reviewed Feb. 5, 2020
This is favorite go-to store, I can find everything I am looking for from travel mugs to socks. I haven't been disappointed any time I go there. I will recommend Target to everyone I talk to. If you can't find it there you can't find it anywhere.
Reviewed Feb. 5, 2020
Target is a respected store with a return policy that is easy to follow. If my nearest Target store does not offer what I want to purchase, they usually provide info where the product is available. The website is easy enough to maneuver when searching for a hard to find product.
Reviewed Feb. 5, 2020
Nearest store only a mile away. I don’t know if adding groceries was a great idea. I guess they have to compete with the others who also offer them. Remodeling during that time period was inconvenient for shoppers, because lot of items had to be moved to other spots in the store. Nice BIG store now.
Reviewed Feb. 5, 2020
Target is a store with quality merchandise. The store keeps brands that you want to buy. Clothes are well made and modern looking. Store is always well organized and you can find the brands that does an excellent job whether it is for cleaning, pet or children toys, CDs etc.
Reviewed Feb. 5, 2020
Target is great for the middle of the road. It's reliable, clean, and friendly. There's isn't always the widest range of products or prices, but you can find nearly every household good under one roof and the quality and value are consistent. Being able to find housewares and groceries together is a great convenience, and the staff are consistently helpful and kind.
Reviewed Feb. 5, 2020
Store, products and prices are all good in Target. Where all retailers and big box stores need to improve is on the quality of their staff. I will not return to a store where I have not been treated as if my business is wanted. Target has a problem with this.
Reviewed Jan. 30, 2020
I go to Target to buy extra Tidy Cat (35-lb bucket) litter and Purina dry Cat Chow when they put it on sale for Buy-2-and get $5 gift card. The cards usually get rolled over into more purchases when it's a tight money week. Tidy Cat comes in yellow buckets, w/different colored lids, depending on the "type" (all acts the same). All of which are usually on sale at the same time. Often stores only have a lot of one type. This time I went on Monday and bought 4 buckets - blue lids, since they had a lot more of them and were higher on shelf and easier to lift into the basket. I get to the register but they don't come up as the sale. Clerk tells me, "Oh the ad says "select", so it's only the red lid ones shown in the photo." Then why did I get the sale price on Purina Naturals, when the only dry food bag photo was the regular type?
My back was hurting and I still had to lift the buckets into my car, so I sucked it up and called the store when I got home. The person who answered said that all the types were in the sale, and to bring my receipt in and it would get honored. Fine. On Wednesday evening, I went in, to the customer service desk. The bored little maiden there looks at it, looks at her cell phone and says, "You bought the blue lids." I said, "Yes, but they all have signage for the sale." She pops her register and gives me a $10 bill, not a gift card, my receipt and the refund receipt. I said, "Now if I go buy more, I have to make sure I get the red lid only?" She looks at her phone again and says the sale is over. I said how, it was just in the Sunday flyer. She remembers she was supposed to staple my two receipts together and asked for them back. Then says, "Yes, just the red lids."
So I go to the pet section. EVERY COLOR LID SECTION HAD A SALE TAG for Buy 2, get a free $5 target Gift Card. "As signed".. The multiple sale tags taped to the shelves all said sale period ending was 1/26 to 2/1. EVERY sale tag also had the type of litter mentioned on it - "24/7" (the red lids), "InstaAction" (Instant Action, the blue lids), and "4-in-1", the black lids.
Of course the regular sale tags gave the prices as $14.99 but the sale tags all said $14.69, which is not the price that comes up in the register either. They rang for $14.99. So what is going on here? Should customers have to bring a copy of the sale tag TO the register every time? Should we ask to see a manager right away to check out, not the array of disinterested stafflings, including those barely interested in Customer Service? Or is Target trying to save money by bullying customers with false information and saving giftcard losses? Then why have sales like that at all? And they wonder why I don't want to trust them with my Social Security Number in order to get the Red Card they keep flogging.
Reviewed Jan. 23, 2020
Do NOT ever order from target.com. They steal your money and don't give it back very quickly, they are very less than helpful. They won't send anything to your bank to allow you get your money back any faster. Watch out for these SCAM ARTISTS. If I could give them zero stars I would.
Reviewed Jan. 19, 2020
The product listed did not provide in the write-up that is was a digital e-mail purchase. Thinking it was a disk that would be shipped - placed order. After that it showed it was a digital e-mail receipt for download. It then said contact quickly if you have any changes to your order. Order was still in process; took some time to figure out how to get a real voice at Target. When I contacted them saying I wanted to cancel - they said they could not do that on an electronic download purchase (which I hadn't received at that time).
I asked to speak to a person above them. They connected me - however, they said it had been 40 minutes since my purchase and they couldn't do anything (even though I had not received it in an e-mail yet). They said if I hovered over the picture of Turbo Tax it said it was an electronic purchase. Not having in the description write up is false advertising. They made no attempt to contact me back, which they said they would. I will never purchase from Target again based on this customer service.
Reviewed Jan. 12, 2020
I ordered a lot of items during the holidays, my mental health was not in a good place so leaving the house was hard. I unfortunately had a lot of missing packages or items from orders, which is not my fault since I never delivered the packages nor packed them. Well Target has taken to blaming me for other's faults and has taken away my ability to place online orders or take advantage of order pickup and drive up. I have reached out multiple times and on multiple social media sites but have gotten the same canned response and then nothing after that. I have an infant at home that I had to drag crying and sick into the store because I was not able to place a pickup or drive up for items. My husband is in the Navy and works 12+ hour days and I have zero family in the area.
Reviewed Dec. 29, 2019
During the holiday season it can be difficult to find kind customer service representatives who actually care about helping you when something goes wrong with your order. I was so pleased to have found that online with Target. It was just days before Christmas and I was notified that my order (high dollar watch Christmas gift), was being delivered to my old address in another town. Intervention of the delivery was impossible through UPS, so concerned I called Target online customer service. The lady I spoke with was super kind, considerate and knowledgeable. Within a few minutes she had reordered a replacement for me that arrived before Christmas. I am so happy that I can give something back by spending a few moment to write a positive, well earned review. The Target stores in my area have had my business ever since.
Reviewed Dec. 27, 2019
I don't know if all Target Stores are like this, but the store at South Hills Village in Bethel/Upper St. Clair has the worst people working there. I sometimes go there at the request of my wife and I always leave pissed off because some patronizing and condescending loser says something stupid. I would rather go to Giant Eagle and pay more for groceries than shop at Target. My last straw was today when I walked into Target early to pick up some groceries for my wife when I was intercepted by some 20 year old bimbo telling me the store is not open yet and she can't have me in the store for security reasons. Not open? Then why was I able to walk in the front door???? If this girl was a manager then it's no wonder Target has such a low rating.
Reviewed Dec. 25, 2019
Horrible customer service. HORRIBLE. Would do everything to push the responsibility away. I placed an online order with an unique coupon code from applying the Target red card, didn't even get an order confirmation number and nothing shows up on order history. BUT the target red card shows a pending transaction. Online chat, emailed, and called target.com and red card department, just pushed me from one department to another saying they cannot find my order and can do nothing to help. The coupon was for one time use and no longer valid. I was informed I will not be issued a new coupon coz they won't (GREAT customer service). Spent two dealing with the issue and never got resolved. Wasted too much time and effort for an order. I used to love Target but from now on I will never shop at Target again.
Reviewed Dec. 22, 2019
I made an order on 12/2/19 with Target.com. My order was for a family with 3 little children in Washington St. The husband was deployed, serving our country and they needed things that they couldn't afford. Order # ** is reportedly stuck in processing. I have called at least 10 times on this. One evening I spoke to 5 different CSRs. I have 2 reference numbers ** and **. I paid with a gift card. So they say they can't issue a refund and they won't cancel the order. Personally, I think they should send this order to them for free. Speaking as a business person myself. But this is just my opinion. It's a good thing they found food banks to help. We were able to send them Domino's pizza and subs. This is a terrible business practice. Thank you Domino's Pizza!! I will be posting on every available Social Media until it has been resolved. #DominosPizza, #Target
Reviewed Dec. 21, 2019
Target.com advertised "Guaranteed Delivery by Dec. 24th" if ordered before midnight, which I did [yesterday]. I checked my checking account balance to see what I had left for some light grocery shopping to discover over $600 in my account. Target only processed $59.99 of my order, which will be delivered on January 7th. I called Customer Service immediately for clarification. To my dismay, the bulk of my order is scheduled for delivery on Dec. 30th! I asked for an immediate cancellation of the entire order. Their response was to put a Hold on the entire $555.25 cost of my order per my checking account; thus negating my ability to just shop elsewhere.
They can't cancel when an order while it's being processed. They can't or won't upgrade an order for Next Day Delivery while it is being processed (or afterwards). Everything is up to Processing. Apparently, Target doesn't have inter-department communication. Maybe... MAYBE I might be able to cancel my order on the 23rd or 24th. Otherwise, I can just refuse delivery, and their Hold on the aforementioned $555.25 will be lifted shortly thereafter. Their professional, then cursory apologies do NOT save Christmas for my 4 & 6 year old sons (who still believe in Santa Claus)!!! I suppose I can throw myself at the mercy and charity of local churches, but who knows what we can get at this late date. Oh, the joy of living 74 miles (one way) from the nearest Walmart or 119 from the nearest Target. Thank you Target; this will certainly be a memorable Christmas for me and my family.
Reviewed Dec. 18, 2019
I recently received a letter from Target telling me that I needed to use my Red Card soon as they were going to cancel it for non-use. I also have a Target Red Card debit card that I use on a regular basis. I called customer service to tell them that I needed a replacement credit card because I misplaced mine hence the 14 months of non-use. If they cancel your credit card your debit card also gets cancelled and you are no longer eligible for the benefits. I repeated multiple times that I did not need a replacement debit card, that I had a debit card, and only needed a replacement credit card. The agent assured me that she understood and that I could expect my card in 7-10 days. I got mail from Target in 7 days and was happy to be on the short side of the estimated delivery window. That was until I opened the envelope and found another debit card.
I immediately called and the new agent acknowledged that she noted that the wrong card was sent and she would be happy to send another one - in 7-10 days. I told her that I wanted them to overnight it as I already waited a week and it was their mistake. She then told me that it would be $15 to OVERNIGHT a card, this was on Monday, December 16 at 5:24pm. I reminded her that it was Target's error and that I would not be paying $15 for their mistake, I had to repeat this 3 times before she went to the supervisor to get the OK to override the charge. She then proceeded to badger me about being home to sign for the package at 10:30 the next morning, we all know that you don't know when UPS or FED EX will be able to deliver, but I did have my (over 18 year old) son watch for them from 10:30 to 1:30 when he was home from school. No card was delivered so I called again on Tuesday, December 17 at 5:53 pm.
After being on hold for several minutes I was told that because the card was ordered after 2:00 pm the OVERNIGHT delivery was actually bumped to the next business day which would be today, Wednesday, December 18. I was home all day, no delivery. I called today at 4:00 and was told that their OVERNIGHT delivery really two day delivery. What??? So, tomorrow, December 19 is SUPPOSED to be the day it is to be delivered. I am getting the run around at this point and put on hold several times while the agent calls "a supervisor in the United States." I'm sure this is to get the verbiage to cover for another error.
I have mailed overnight mail several times and it was delivered as promised. Target is lying to cover their multiple errors. Target is charging their customers $15 for delivery that takes 3 full days, if it actually gets delivered tomorrow, plus a full evening. So I had planned to use my replacement Red Card to go and buy a bunch of Christmas presents, but another company got my business instead. A thank you would have been nice.
Reviewed Dec. 17, 2019
Amazon Show 5 was advertised as Buy one get one free, items ordered and only one delivered. Upon calling customer service they stated it was a mistake on them, gave me reference number and would send out item. Item was never received, called Target. They claimed it was a "mistake" and they wouldn't honor it. So basically Target committed FRAUD. Upper Mgmt stated upon contacting they wouldn't honor either, We closed our Target card.
Reviewed Dec. 17, 2019
November 29 I bought toys for my kids. Well December 15 toys go on sale. I go to Target. There was two rude employees at customer service. Told me past 14 days told me bring back items return them rebuy them. Well presents are wrapped so no I’m not unwrapping. I order the same items online for target pickup. I go to target with my son. It’s 9pm. I explained to the associate. I bought the items already in November. Now they’re on sale. I just wanna return the items with my other receipt. The girl didn’t even bring the stuff from the back knowing my son was right there. She returned it. Got my money back. She was so helpful. I’m so thankful. I explained to her how today at 10 am I was there but the other ladies wouldn’t help me. The date today when all this happened was 12/16/19 9pm. Customer service employee name was Erica. She was wonderful. Really helped me out. It was target in Mays Landing.
Reviewed Dec. 11, 2019
This past weekend our family went to see Santa to give him our list for Christmas gifts. Last night at dinner our doorbell rang and our 4 year old daughter was excited to see who it was and as she opened the door the gift she asked for from Santa was so graciously delivered to our door by the driver in its original retail packaging. Heartbreak! It's December, doesn't Target think to over-box packages for delivery. How about birthdays, graduations, etc. Poor decision by Target to not over-box. Merry Christmas! BTW, I told the 4 year old to pretend she didn't see it. That obviously didn't work. Instead she cried all night because she couldn't have it.
Reviewed Dec. 7, 2019
Buy 1 get 1 free till next day wasn’t honored. I called customer service and they said it was an error on their part and they just took it away and they said they couldn’t honor it and they are allowed to do that. That is terrible customer service. I will contact better business bureau.
Reviewed Dec. 6, 2019
I could've order the Ninja 1200 professional blender system at Walmart, Costco, Kohl's for similar price but Target offered a coupon. After daily emails for a week saying shipping delayed got one today saying item cancelled "because of a problem with my address". I've been getting items from target.com all week (that weren't Black Friday deals). They are really out of stock and can't fulfill item!! What a scam!!! Don't order Black Friday items online if you want to actually get them!!!
Reviewed Dec. 2, 2019
Placed an online order today at Target.com for a tv, which came with an extra 15% off for Cyber Monday. Target website said it was available and I could order it and then go pick it up at my convenience. After I placed the order I got an email a few minutes later saying the order was no longer available because they went to get it and there were no tvs there anymore. I go back to the website, and the website now shows the item is still available but can't be ordered anymore. I'd have to go to the store to pick it up. Store closes at 9pm, I work till after 10pm. I'd have to go the next day. Oh and the 15% discount is no longer available either now. I have to officially cancel the original order or they'll cancel it up to 5 days later. I cancel it myself now.
I use the Target Chat line to find out what is going on. I'm told the item is still available in the store and they'll honor the 15%. Again the store closes before I get off work, I'd have to go the next day. The agent I'm talking calls the store to see if they'll hold it for me. The agent checks and then tells me the item is no longer in stock and I'm out of luck. Paraphrasing the last part of course. What is usually a pretty simple transaction became nonexistent because of a website mistake and I suspect human error on their part. Not sure I'll deal with Target's website anymore after this.
Reviewed Nov. 29, 2019
I called to reverse a Returned Check Fee, which they refused to entertain. There was enough funds in my ACH bank, which never has had a problem, so it must have been some system glitch. But Target wouldn't understand this. So Goodbye, RED Card.
Reviewed Nov. 18, 2019
I placed an item in my cart for 119.00 on the evening of 11/17 and the next morning was going to complete the transaction, only to find the item was removed from my cart and the price went up 40.00 to 159.00. I contacted Target and was told the sale ended. There was nothing on the item saying when the sale was to end and they would not honor the sale price. I told them it was like removing an item from my cart, marking the price up, and putting it back on the shelf. They would not budge and would not offer the original price. At least with Amazon, you will get a notification and information on when the sale ends.
Reviewed Nov. 14, 2019
Hello. Target opened in my town in mid October. The first day it was a mess. Every other self-service checkstand was down or not working. I made my purchase and the purchase went through on debit card. Just a few I threw out my receipt because my hairdryer was working fine. Big mistake to have thrown it out even though it had been a month later. Anyway at the time there was money in the bank to cover it .That was almost 4 weeks ago. And a few days ago I look at my online banking and the charge from almost 4 weeks came through again!! I live paycheck to paycheck so this really screwed me up!
Long story short the first charge didn’t go through to my bank even though I had paid the money so they are saying that they had a glitch and the charge showed up four weeks later. So I complained about it and they said since I left with the item they weren’t going to refund me and for some weird reason the original charge never hit my bank account but I do remember paying it the first time. I put money to cover it. So instead of apologizing for the inconvenience and maybe even offering me a five dollar coupon they did nothing and the lady that called gave me the general customer service number without an extension to contact her directly. Word to the wise do not use their red card if it is connected to your checking account. At least my experience has shown that their system doesn’t work and they don’t apologize for crap.
Reviewed Nov. 9, 2019
Purchased a metal laundry HAMPER (Threshold). When I got home and took it out of the box I discovered that someone had been in the box before me. Missing parts, everything out of the plastic bags. Found parts missing. The hamper itself was not in the box. Someone re-packaged the item and put it back on the shelf for sale (less the parts they couldn't find). Too far for me to drive back (they said I would have to) to get a refund. I just got stung for $50.00. BUT, THAT WILL NEVER HAPPEN AGAIN. TARGET WILL NOT SEE ME, OR MY FAMILY, IN THEIR STORES EVER AGAIN!!!!
Reviewed Nov. 3, 2019
This is a long time coming. My wife shops at Target a lot which I understand because target is set up for more female friendly. I've always know being a big guy 6'4 240 lbs that their 2xl clothing has always been too small. Sometimes I'd get lucky like out of 7 shirts 1 would fit ok. Always made too wide and the length seems to stay almost the same between the large, so and xxl. It's been kinda crappy as I still find myself trying on clothes there over and over because my wife goes here all the time. So tonight literally about 20 mins ago I went over to the women's and noticed on the walls images of plus sized women and walked over to the men's and only see athletic skinny guys on the walls and it hits me. They target women of all sizes and mothers or your average American woman which is awesome and I'm happy for that but now to my point.
I walk over to the women's and they have 2xl, 3xl up to 6xl now the 4xl women's is long and big enough to fit me even too big. The 6xl is way too big for me and I see all these clothes in women's that fit better for me than anything in the men's. So really wtf!!!! I mean you all can be open and realistic to your main women shoppers but not one damn pc of clothing for tall or big men. It's stupid and ridiculous and I never write reviews but seeing those clothes and holding them up to which was funny also made me kinda mad. After spending 30 mins trying on sweaters, jackets and stuff and only 1 barely fit and this was a lot this time. 15 PCs of clothing. I know this won't reach anyone at target to make them change this but hey at least I can vent a little and maybe other guys or even their wives who I'm sure have just a hard a issue buying stuff for their men here. Now for kids and teens it's ok.
Reviewed Oct. 30, 2019
This was my first Target online order with shipping, and I'm not sure I'll use Target again. Part of my order had 3 Enoz Lavender Scented Moth Bars: Target shipped ONE broken bar out of 3 -I took a photo-. Then I found out "the product can only be returned to a Target store"??? I shop online because I CANNOT get to a store. Target ignores emails and Facebook posts. It looks like Target is shipping items that can't be sold in stores. I'll be filing a complaint with the BBB.
Reviewed Oct. 30, 2019
I ordered a clothing item from Target.com. Typically, once I place a Target.com order, I receive it in 2-3 days, tops. Well, 10 days had passed since I ordered the item, and it still had not shipped out. I contacted the customer service department, and the associate who assisted me told me I could receive either a complete refund, or a product replacement, with free express shipping. I chose the latter option. I was refunded for the first order I had placed, for the item that had yet to ship out, and received the replacement item within two days, completely free of charge. So, essentially, I received a free dress from Target! The associate who assisted me was very polite and helpful. Absolutely outstanding customer service department. I will recommend Target to family and friends in the future because of this great experience. Five stars!
Reviewed Oct. 29, 2019
Ordered same time twice and it sucks. Never ever use Target for anything which you want on time. As I ordered my kid costume 20 days in advance and I did not receive it at all. And they keep saying, "We will ship," and they never did. Please do not believe on customer service else you will keep waiting forever.
Reviewed Oct. 22, 2019
I bought a $30 gift card from Target. It was hacked, all money was gone when my friend tried to use card. I called customer service. They told me if they don't suspect anything fraud they will not replace card and buying gift cards is at our own risk. Warning to everyone!!! Do not buy their gift cards!!!
Reviewed Oct. 20, 2019
Target in the Quarry in Minneapolis is my favorite store. It's easy to find what you need and want. Most of the cashiers are great. Our favorite cashier is Vance and we always look for him. Returns are super easy too. If you can't find what you want they will order it for you. This store is my go to!
Reviewed Oct. 19, 2019
I found the employees lackluster and not willing to acknowledge that without customers their job doesn't exist. Customer service on many levels today is a lost art. I attribute that to the fact that people today are isolated in a world of their making. They stare at a phone all day and don't interact with anyone. Therefore, when required to do so they don't know how to accomplish that. Also, people now shop via the internet, so face to face interaction is eliminated there too.
Reviewed Oct. 17, 2019
I used to love Target, their discounts and close out sales were the best I had ever seen but not now. I hate the food market inside the store also like the cheepo Walmart garbage, and now Target does not have great sales. I used to get some 90 % discounts on some excellent clothing items but not anymore now. That is gone. It was fun to shop at Target before the grocery store came in but it's not fun anymore and they need to hear the news that a 10 or 20 or 30 or 40 % discount as a sale is a joke. That is no sale. Their stores seem empty when I go so I must not be alone on my opinion.
Reviewed Oct. 16, 2019
I go to Target for home accessories, cleaning products and cosmetics mostly. The store is always clean, it's easy to maneuver around and locate the items I am looking for. The icing on the cake for me, is Target's upgraded clothing designers. I'm always able to find something nice to wear and the prices are reasonable.
Reviewed Oct. 15, 2019
Experience was good. They do make sure there are plenty of checkers. They offer enough merchandise as well. Their prices are a little higher than Walmart but they do have a different variety of items.
Reviewed Oct. 14, 2019
Target.com has various websites that pop up when you're ordering from them, these websites are scams and Target should do something about it. I bought a swing-a mamaRoo from the website and then the website disappeared-Target says tuff **--They have lost a customer. I will never spend a dime in one of their stores.
Reviewed Oct. 14, 2019
Well I put in an order, and my address was printed incorrectly. It was not a mistake on my end because I verified my address several times and I entered it correct. It is a crib mattress for my daughter and now I am stuck without one.. for an even longer period of time because I cannot afford to pay full price for the one I ordered. Originally, I paid for it on sale and when I went through the whole process on trying to reorder it over the phone, the lady tells me at the very last minute I have to pay full price. I am a loyal Target shopper but I am very upset today. My issue wasnt addressed properly and I am now stuck without a mattress for my daughter. I have had an issue with my order almost every time I order online with target. It so is frustrating that the phone reps speak very little English. I'm already annoyed and it's even more annoying I have to repeat myself because the lady on the other end barely speaks a word of english.
Reviewed Oct. 14, 2019
I purchased a battery backup for my phone. Staff unlocked the cabinet & had me pay for it upstairs, separately. I had other purchases & paid for them downstairs. As I checked out, I showed the cashier the item and the receipt. When I got home, I realized she rang it a second time. I contacted headquarters with copies of the receipts, the names of the staff upstairs (I was making jokes about imprisoning the merchandise, and as it was slow and I was in crutches, and there was enough interaction they would remember. And the item had to be unlocked and sold upstairs. I knew they would refund the double payment after verifying with staff and double checking my receipt. I knew wrong.
They wanted to give me a Target gift card for less than the value. The store manager wanted me to come in to the store and pay to park and then wouldn't say when he would be in. He stopped answering my emails. I called the corporate offices again and they told me to call back to speak to another group. They didn't respond. I emailed the person I originally spoke to and he said it was closed, but could not tell me the resolution. This wasn't a judgement call. It wasn't about service. They took money that was not theirs. It's theft. In addition, the machine for parking credit didn't work and despite the sign from Target offering free parking, it would not work and the only way to get my car out was to pay for that. Target's sign, Target's offer, Target's machine, Target's bank account, but he claimed no responsibility.
After a month with everyone refusing to respond, I wrote the State Attorney General. Two days later on a Sunday morning, I got a call from Headquarters from someone talking about commitment to customers, and what sounded like a value's statement. We are talking about $72 dollars. Most cashiers have the authority to correct a double charge. But this woman did not have the authority. She said she would look into "IF and HOW" they could refund my money. Target....did not know how to cut a check, or bank transfer, or credit a card or even how to stick cash in an envelope! I was proud I was never rude or lost my temper,. but I did state that commitment to customers did not require them to spend hours in order to be reimbursed.
Two weeks after contacting the state attorney general, I got an email from the woman telling me wonderful things about Target and that they were sending me an American Express gift to cover the charges. (They even paid an extra $2.42 cents because of the value on the cards. The wording was the sort of thing you hear from a large company after an oil spill--right out of PR. The card arrived that day with wording that was just on the edge or sarcasm. No one ever said or wrote with words such a "sorry. apologize. mistake,. error., or wrong." Let me correct that....one email said they were sorry that I was unhappy with the fact that they still had no answer after a month. It took two months to be reimbursed. I spent about 10 hours to get it. Nothing happened until the AG was involved. And they still waited and the acted as if they were making a donation. Target DID show their commitment to the customer. They committed to display contempt.
Reviewed Oct. 13, 2019
We use cartwheel at Target and had issues at the checkout with a couple coupons. The cashier tried multiple times to get the coupons to register. She went above and beyond to help. As people started to line up behind us she manually entered the discounts for us. Most stores make you go to the customer service counter. I like that we were able to complete our transaction at the check out without having to wait in another line.
Reviewed Oct. 12, 2019
I have shopped at Target for food or other household items that I like. They are very nice and clean stores and they have items that I can buy that satisfy the wants. They seem to have a nice company to get customers to shop there and they have lots of items that people want.
Reviewed Oct. 11, 2019
They had a pair of tennis shoes in my size as well as a good brand and design. Couldn’t pass it up. I’m a tall woman, 5’10” and wear a larger shoe size, it’s frustrating for me, trying to find a pair that fits and don’t look like a cruise ship. So even though this pair wasn’t discounted it was reasonably priced at just $39. So they came home with me.
Reviewed Oct. 10, 2019
I’m always happy to go shopping at Target stores. Their customer service is always great! Their products are high quality and they always stand behind what they sell with exceptional service. Plus I get a 5% discount for using the red card! It doesn’t get much better!
Reviewed Oct. 9, 2019
Love Target! Excellent customer service and great product. I’ve never had a bad experience either at a store or online and I’ve had employees there go the extra mile to help. I love their clothing, housewares, toys everything.
Reviewed Oct. 7, 2019
Went to Target to search for women's apparel, kids toys and games, as well as men's apparel. Some items are a good value while others seem overpriced compared with competitors. I always like that I can drink Starbucks while shopping at Target. The only drawback this time is the cupholders had been removed from the shopping carts, so I had to tote my cup around.
Reviewed Oct. 3, 2019
I am the mother of two very young children and frequently do shopping online. The past three (and only) experiences I had with Target online were horrible. The first time I was alerted to go pick up my order in store via e-mail. When I got to the store, not only was my order not ready, the item wasnt even in stock, as promised online. I thought that would be an isolated incident but it wasn’t. The next time I ordered online was for clothing for my kids, the clothing I ordered was not what I received. I had to inconvenience myself yet again to go back to the store to return them.
This last time, which will be the last time I ever shop at Target, I ordered a carpet for my daughter’s room and, once again, the carpet I ordered isn’t even close to the one I received. Now, once again, I will inconvenience myself to correct Target’s screw up. What’s equally annoying is that when I contacted Target’s customer service, instead of owning the error and apologizing for it, their rep blamed the vendor. Why is Target selling products that they don’t stand by? Bottom line is, I’m a very unhappy customer and will no longer be shopping there any longer. Three strikes, you’re out Target.
Reviewed Sept. 16, 2019
I went to Target and me and my daughter went to the restroom. It was very nasty. Had used pads, toilet tissue and pee on the floor and everywhere. I went to the handicap restroom where it was decent. I got ready to use the restroom and I twisted my ankle on some stuff that was on the floor. That was that Friday. I called in that Saturday. Hold time was outrageous so I did the chat. They said they want send my report over. Never heard anything. Tried to call again. No result. Referred back to the chat. They said the same thing so once again I called and spoke with Jennifer. She gave me a claim number and her number. Two weeks went by and I never heard nothing else from her so I called. They said she was no longer with them so they said someone else would call me. I had to call in to get someone to call me. Keep in mind I’m three weeks in so I’ve found out my ankle is fractured.
Once I did talk to the new rep. Now he’s claiming I have to wait 30 days for them to pull the cameras which I shouldn’t have to wait when it’s already been three weeks. The camera footage should be in. They playing around and I feel like I been more than nice but I’m about to get me an attorney. I don’t have time for target and I have a video of the bathroom and I’m still getting the runaround.
Reviewed Sept. 8, 2019
This company always has what I want! Great company! I would never shop anywhere else. Target has everything that I would ever need. The only baby food that my son and daughter eats is always in stock!
Reviewed Aug. 26, 2019
I frequently use my Target red card to order online or through the app and receive a two day shipping guarantee when placing my order. Unfortunately Target majority of the time does not need the two day delivery expectation it’s sets out. I’ve had packages that showed up two weeks late as undeliverable or status unknown and if it weren’t for me reaching out to Target it would never have done anything about it.
I’ve had packages that showed up two weeks late as undeliverable or status unknown and if it weren’t for me reaching out to target it would never have done anything about it. Most of my two day shipping items are delivered and 4 to 6 business days later and do not meet the delivery expectations they said on their website if you order before or after business hours on certain days. Example: ordered item around 2pm CST Sunday with expected delivery day of Wednesday and The day the item was shipped I received notice of delivery date of Thursday or Friday. With no offer for assistance and if I had not checked my app I would not of known it was to be delivered late either. Very deceitful practices by Target.
Reviewed Aug. 26, 2019
Ordered 5 boxes of diapers online for charity. Had to be over $100 to get a $30 gift card. At $24.99, the order was over $100. Went to pick up order at store, they didn't have one box, so they cancelled that which dropped price to $99.96. They said I could come back later when they can get another box, but this store is not around the corner from me. They wouldn't go to the aisle and just pull a box for me. So, they "prorated" the gift card DOWN from $30 to...get this, $25.16! For 4 cents short of 100, they drop the value of the gift card almost 20%. They were rude every time I talked to them or chatted online, kept saying they would notify the proper team about this problem, but would not address the prorated amount and the terrible way they provide the gift card or compile the invoices & receipts. Very poor service, taking money from a children's charity.
Reviewed Aug. 18, 2019
In April I bought a Baxton Studio upholster bed frame which it came with bed bugs. Ever since, I try contacting them by their website also on Instagram and they kept erasing my comments and reviews. Also I contacted them via direct message and they never reply back. I dont want my money back or anything. I was just letting them know that they have a bed bugs problem with their product so that they can do something about it because it's not fair to spend almost $300 on something that you have to throw away because of something that they can take care of.
Reviewed July 29, 2019
I told my 3 year old daughter that she could pick out a toy as a reward today. All she wanted out of the whole store was a Disney toy with the T.O.T. 's characters. When we went to check out the toy would not scan so I let the associate know that there were several on the shelf with the price listed on the shelf below the toy thinking that they just needed to verify the barcode and price. The associate in toys verified that they had several and the price but when it still would not scan a manager said that the toy was not released yet and could not be sold for 3 more days and that there was nothing they could do.
We had to take the toy out of my child's hand with her crying and give it back. Thank you Target for making a 3 year old cry as you took her toy away from her. It was supposed to be a fun experience for her that she could have a toy for a reward and instead she left with tears in her eyes not fully understanding why she couldn't get what she picked out and had proudly toted all over the store looking at while she shopped waiting for us to get to check out. You need to be more careful about putting out products that are not ready for sale.
Reviewed July 20, 2019
Warning - Never try to return an item without a receipt. You’re offered less than a fourth of the value of the item. You are not given the option of a store gift card, heaven forbid! I tried to return a birthday gift which was unopened and within 30 days. The given had paid $90 for the item, along with $10 for a required accessory item. I was told that I would only receive $26 back. This was after checking the item and being told that it was a gift. When asked why, I was told that it was to protect the manufacturing company. In other words, forget about stealing from the customer! I was appalled and will not be purchasing anything from Target unless it’s an immediate consumable. This is a horrible return policy! I had to ask the giver for the receipt & luckily it was found. Money could not be returned to the credit card, because I did not have it! How utterly absurd is that? Done and warning others of their ridiculous return policy! Walmart has my money from now on!
Reviewed July 19, 2019
I ordered an air conditioner from target.com. 30 mins before it should arrive, I get a text saying the woman is pregnant and needs to find someone to put it in her car. I ordered because I have a herniated disk. I asked who will bring it to my door. She then texted back saying it was out of stock. I canceled it. I still have not received my refund of 199.90. The same day, I ordered a futon bed. Which was bait and switch. It did not have what it showed. Ask me if I will ever get what I asked for? No! Unless I pay more! So now Target has $186.58 more of mine. Customer service hung up on me 4 times!! Not acceptable. I spoke to 7 people! On the phone for about 2 hours!
Reviewed July 10, 2019
Threat a couple months back about not using my Target card enough and they were going to close it. Not enough I spend several hundred dollars in CASH each month. One rating dipped two points. The other went up eighteen points so not bothered there. Will say this though since I am such a valued customer. I WILL NEVER SHOP TARGET AGAIN!!
Reviewed June 17, 2019
Target is the best place to shop for anything you may need. Their employees are so insightful and helpful, anytime I have a question they never hesitate to help and it's always done with a smile. Also, Target stores are usually always clean and their products are put in their place and not scattered around the floor. I love shopping at a place that is well organized, because it makes it easier for me to walk around and find what I need, especially if I'm in a rush. I will drive out of my way to shop at Target rather than stopping at a closer retail store because I enjoy the experience every time!
Reviewed June 14, 2019
Visited Target expecting to find some good bargains as had usually been the case. This most recent visit was extremely disappointing, with missing sale items, empty shelves, etc. I was hoping to find nice toys and children's party favors. When I asked about the out-of-stock sale toys, I was told that Target no longer provides rain checks on sale items and that "we run sales often enough that it shouldn't be a problem." Really?
To top it off, I wasn't provided activation receipts at the register for the gift cards I purchased; I received only gift receipts. Gift receipts don't show proof of value (dollar amount) on the gift cards. And that gift receipt with missing information is supposed to be good enough? Looks like Target's new strategy is to do what it can to streamline things from their perspective in order to serve the customer less. The only reason I have assigned 1 star to Target is because their employees are generally kind and eager to help. Most of them are even cheerful! It's the corporate policies that are problematic.
Reviewed June 4, 2019
I returned an item to the Target store in North Tallahassee, FL which I ordered from Target.com. I paid with my paypal account. I was told by the employee that she would credit my Paypal. Employee# ** apparently later made the receipt a cash refund of $235.43 which she kept for herself. After numerous calls, emails, etc. I was told there was nothing management could do. Obviously they don't put the customer first. Very poor management which could not handle this simple problem. Fire the employee who stole the money and refund the money back to paypal for the customer!!!
Reviewed June 3, 2019
I’ve tried the order online for pick-up in store option several times and I’ll get the email that everything is ready for pick up only to get to the store and not everything is available. This last time ticked me off because we’re trying to get ready to take my son for surgery so we order formula and diapers and it was to come with a $20 gift card. I get there and they don’t have all the formula and the clerk tells me I can go back there to double check. Then tells me they won’t give the gift card. So I left everything there and told her to cancel the order. Picked it up at Walmart instead. Called customer service and she was nice but the next day I noticed they charged our account for the order.
I received an email that said I’d get a refund in 1-3 business days (it was a Friday). So I emailed and they said they’ll get it refunded and offered a $20 gift card but then made it sound like I was stupid for not knowing that’s what they did. When I told them I’m having a hard time understanding how that policy is in line with FTC guidelines, I got a nasty gram back saying if I wanted to peruse legal action that they wish me good luck. So, yeah if you place an order online and it’s “ready for pickup” your card will be charged for the full order. Needless to say I’ll just head over to Walmart or Amazon from now on.
Reviewed May 21, 2019
My information was used for purchases at Target and I submitted a dispute for charges and the claim was denied because a pin was used. I informed them the card haven't been used in years and suggested that they pull the cameras from the local Target store and I am willing to provide ID to provide it was not me. They said that would not possible but they will take note of my statement. Ryan the supervisor also stated to me that it was impossible for someone to find out your pin information.
I would not recommend anyone to sign up for their debit card because if someone uses it with your personal information, they would hold you liable no matter what. I also request to speak with someone higher up like CEO of the company and he states that is impossible. I have never known a company not to have a CEO and just a regular supervisor in charge of a big corporation. I am extremely disappointed in this company regarding an unauthorized transaction that has taken place. This compliant won't stop here.
Reviewed May 20, 2019
I was looking at buying some specialty shampoo, and Target listed it at $19.99 on their website. I also looked on their website to see if my local Target had it in stock, and they did. I went to the Target store by me and they had the price tag on it as $5.00 MORE!!! I contacted Target customer service and they gave me some BS about prices being adjusted for my area, which makes NO SENSE! If you are going to advertise and sell something for ONE price online, then it is supposed to be that same price at ANY Target store! Target is now finding ways to screw people out of money in a corrupt, underhanded way! Are there NO HONEST businesses in this country anymore?! This is beyond outrageous! I've also seen them do this to TV's they have. They will be one price online, and a completely different price in the stores!!! It's just sickening.
Reviewed May 20, 2019
Ok if you don’t shop at Target good because what I’m about to tell you you're not going to like. First they don’t support our troops. Next I went to return something I paid 20 dollars for and with tax. I should be getting 21.38 back. I paid cash for it but because I didn’t have a receipt they were only going to give me $6 dollars for it because the price of the bra dropped in price since I got it. I said, "To hell you're giving me $6 dollars. I paid $20 for that bra." The woman looked at me and said it’s their policy. There was nothing she could do so I called the store to talk to the manager. She had no clue what I was talking about. She told me to hold on and was asking someone else what the policy is. Ha a manager, she should know it already bs. I went to Target policy online and it said nothing about or even remotely like what they said to me so guess what. I’m calling Better Business Bureau on them tomorrow morning and I am boycotting Target.
Reviewed May 12, 2019
I purchased over $200.00 in items at Target but it wasn't until I got home that I discovered I didn't get several items. Called the store and they did find my items but they wouldn't deliver them to my home. I then called the main office to complain and they wanted me to get a gift card - I refused as I made up my mind that I will never shop Target again. They claimed they couldn't refund my Target debit card. I will be closing my account and will NEVER SHOP TARGET AGAIN. I didn't drive back to Target as my knee was swollen and hurting. Targets claims they will deliver but what happened to good ole' common sense and customer service?
Reviewed May 7, 2019
So I have a 65 inch LED Vizio TV which is under warranty. The TV goes out and I get Target to send someone to fix TV which takes two weeks to get him there. He keeps the TV two weeks and brings back and leaves. An hour later the TV goes out and he can't come back. I call up Target and they want to send same person out so I say yes and he no shows the appointment. So I've been without a TV now for 45 days and no end in sight. You would think a big company like Target would be on top of this. They always talk about customer service. Well they lost me for life. I wouldn't buy a pack of gum at Target ever again.
Target Stores Company Information
- Company Name:
- Target
- Website:
- www.target.com