Target Stores Reviews
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About Target Stores
Target is a big-box store that stocks general merchandise. It allows customers to find pretty much everything they need in one store, saving them time and effort. At Target, customers can find everything from groceries and household essentials to home decor and office supplies. The company provides free two-day shipping on online orders, but customers can pay extra for same-day delivery.
Pros & Cons
- Discount with Target RedCard
- One-stop shopping
- Customer-friendly layout
- Stores smaller than some competitors
- Fewer stores than similar chains
Target Stores Reviews
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Reviewed April 21, 2024
I bought a video game last night for $39.99 less than 24 hours ago. Found the same game on Amazon brand new for $24.88. I called Target back where the representative basically told me that I was liar even though I offered to send her the link. I asked for a manager to explain my situation where I was told that there was nothing she could do and that the video game was non refundable. Please check Amazon before buying anything from target online. The same exact item was $15 cheaper on Amazon.
Reviewed April 18, 2024
Circle Card has terrible customer service. They don’t help at all. Shady!!! TD Bank is behind this terrible card. They tried to process a same check twice. They also took my money. I regret ever getting that card.
Reviewed April 16, 2024
Published review 4/13/24. Update 4/13/24, I still haven’t heard from anyone because I sent an email to the address given, this is really sad! Hello the link in the reply doesn't work, so I need the correct information to contact someone for a resolution. My appointment was 12/20/24 and I waited about 1.30 hours for another doctor to arrive, because I was informed upon arriving that the doctor on duty was sick. I'm new to this area, so I didn't even know Target offered optical services. I should've ran in the beginning because my first initial encounter wasn't great. My exam was very fast and that's the reason why I had to call because I couldn't see. I did ask the doctor if they had a certain machine for the test I always pay out of pocket (optomap), which they didn't offer at this location.
I called and Reva answered the phone and was chewing in my ear which was rude. She was very argumentative and you would've thought she was the ophthalmologist. I, also informed her of the contacts didn't work and what brand I usually wear. I went to the target again to get my prescription and Reva was looking down on her cellphone as I've witnessed before with the assistants. I heard cursing and Judge Joe Brown's podcast or YouTube video. I just couldn't believe she didn't turn off the video. She just keep listening as though I wasn't present. I asked her for my prescription from my eye exam because I had made another appointment where I usually visit because this optical location and my visits wasn't pleasant. I submitted two tickets (1/11 and 1/19 ** & **) because you cannot reach any supervisor's for optical.
I actually visited the Target in Columbia, MD and was given the incorrect contact information. The phone number is incorrect and you cannot speak or chat with anyone, you have to submit a ticket. Well, I did and mention my frustration and unprofessionalism I encountered. The ticket response was weird because they closed the ticket before even contacting me for information, so I submitted another ticket and the regional manager contacted me on 1/23/24 (Mitch **) and he was in his car, so he probably didn't hear me and didn't seem too concern which is concerning, because he asked me to call another location and see that same doctor. Why would I revisit the same doctor that gave me the incorrect prescription? He said it’s the "culture". I would never visit this location. "Be aware". I would like my refund! Target Optical (Owner).
Reviewed April 13, 2024
Don't even deserve that 1 star! After all that satanic crap for children I decided to give another chance. I went to target to buy 5 TV sets and waited in electronics for over half hour before I even saw any worker to even ask for help. Once I talked to a person they kept passing the buck. A location in the store that holds the most in value and I can't even spend a few 1000 dollars? This is probably why retail theft is on the rise, TARGET there's hungry people living paycheck to paycheck.... Do some hiring.. Help Huntington Beach or beat it Howlee's.
Reviewed Feb. 9, 2024
I tried to make a PayPal payment but received errors. I called PayPal and they said there was no issue with my account, I understood. I paid for an order using PayPal earlier today and for other orders lately and there were no PayPal payment issues. I then called Target and spoke to a woman who thought it was a PayPal account issue. She couldn't understand that the problem was with their OWN website. I asked to speak to a manager or supervisor and then I was disconnected. I called again and asked to speak to a manager or supervisor but was told basically she couldn't transfer me and or there was no one to transfer me to. She also could not understand that the errors were because of their OWN website after telling her multiple times that there was no problem ordering an item earlier today and also at other times too lately, I believe I may have said using PayPal. Finally, I disconnected the call.
Reviewed Jan. 8, 2024
On Friday January 5th (2024) I went to Target @ Blackstone/Bullard located in Fresno, Ca to do a routine pick up of an online order, I usually go to the "RiverPark" Target to do this, but on this particular day went to Blackstone/Bullard, where I proceeded to stand at what I thought was the front of the line for online Pick Up Orders due to the signage that was there up on the wall, (just as I have so many times at the RiverPark location), however No one was there to help me, I stood patiently for over 5 minutes, thinking maybe they was off getting someone elses order as they do, then I finally gave in and asked the young person who was at the closest cash register nearby at the Returns/Exchanges counter, I waited for him to be in between customers so as to not interrupt while there was the handling of a fellow customer.
When they finished with a customer, I asked when someone was going to come over to where I was to do their job for my Pick Up order(?) He outlandishly responded with repeated redundant verbal abuse(?!) He was making it as if I was trying to cut in front of the other customer in front of him, however I was still staying over standing only in front of the Pick Up orders line, & asking only about that line. I tried to explain this some more to him, & he just kept on with the same repeated redundant verbal abuse(?!) So I walked off, & asked a female employee located by the regular cashiers what was going on, she informed me there was no one working the Pick Up Orders line, and that we ALL had to go to the Returns/Exchanges line, even for Pick Ups.
So they were not being true to their signage (as the RIverPark location is, that is true to its signage), anyway that is ALL he had to inform me of, it would've took him up to 5 seconds literally to inform me of that - plus they need to have put up a sign on the counter of the Pick Up Orders counter to inform people that they needed to go to the wrong line - Returns/Exchanges line instead - for their online Pick Up orders. It also caused that customer that was next in line in front of him to have to wait longer for customer service because they had to wait for him to go through his verbal abuse of another customer - me - instead of once again the literally only up to 5 seconds it would've took him to inform the other customer - me - that I had to get into the different line to pick up my online Pick Up order.
I then got my pick up order, thankfully from a different employee who was working the Returns/Exchanges line, and was also thankfully courteous and understanding merely like Customer Service is supposed to be, then I went back over to the female employee who informed me that I had to go to the wrong line to get my order, and I told her I wanted/needed to talk to the supervisor/manager over this toxic abusive employee (who is named "Eric"), the so called supervisor/manager was also a young male and was named "Isiah", and he took a LONG time to come talk to me, and when he finally did he showed that he had sympathy for his fellow young male, no real kind of supervisor/manager whatsoever, so I needed to speak to a manager above him unfortunately, but I didn't have the time at that point so I left.
I have worked Customer Service myself, and I can NOT imagine ever going verbally abusive on a customer, including merely over the customer needing help in the area of Customer Service.(!) This employee "Eric" should be fired, & "Isiah" should at the minimum be demoted, he is not any kind of supervisory/managerial material whatsoever.
Reviewed Dec. 2, 2023
For two years I've noticed that whether receiving an online item or picking up groceries with the Target shopping service, something is damaged, severely broken, run over with a cart. When employees are trained, do they instill an attitude of, "the customer means nothing?". Whether shipped or when I drive up, items are dropped in my trunk or shoved in a box. Human Resources: get psychiatric help for your passive aggressive destruction of products I have purchased! Consistently ruining MY items is WRONG. It has happened more 25 times. Train your employees better.
Reviewed Nov. 18, 2023
I shop Target on a weekly basis. It’s my go to store for all my general needs from food shopping to personal needs. I have a few Targets near me and one is a Super Target. When I have a big order I go to that one. During the height of Covid I can say that target had the cleanest bathrooms of any establishment I went to. It’s difficult to keep bathrooms spotless but I find theirs to be the most clean. The staff is professional for a store of that type. Their selection and quality is great and usually have a well stocked store. It was the only place I could find toilet paper during covid where I live. I will continue to always shop Target.
Reviewed Nov. 2, 2023
They are now charging $5.99 for curbside pickup!! I thought Walmart was greedy, Target is following suit!! I started shopping here even though the prices are a little higher because I was tired of the riff raff at Walmart, I will be going back to Walmart! I'd rather deal with the riff raff & pay less money at this point! Walmart's curbside pickup is still free as it should be!
Reviewed Oct. 15, 2023
I bought online things from Target. They use the shipping carrier that was a third-party TLMD. They do not have a phone number and they took a picture of the ground of the street with the package with everything blurred out on the package. I never received my package And target doesn’t have any further information on the Carrier. This is why I purchased from Walmart because they tracked their packages.
Reviewed Oct. 10, 2023
I placed an order for pick up. It said the window was two hours. I went to the store and a very nice person said they were understaffed and no one was even shopping for my order and was past two hours. She had no idea when it would be ready. She suggested that I shop for the items myself. I did this with little success picking up the wrong items. The store was understaffed; under stocked and disorganized. I will never waste my time again between the ordering online; driving over there, trying to find the items it took me four hours. Terrible experience but the staff I did speak with were polite.
Reviewed Sept. 17, 2023
I ordered an item on Target.com for in-store pickup but the order got cancelled by Target. This happened twice. Customer service was only able to say they cannot process the order. They sent an email that after review they determined they cannot process the order. No explanation given.
Reviewed Sept. 10, 2023
This was my first time ordering same day service through Target. The time was rescheduled twice, then, when I called in, they claimed their system was bad. I'm still waiting for my order. Below is a video call to Shipt Service a 3rd party used by Target.
Reviewed Sept. 1, 2023
I have visited many Target stores in various states, and I must say that my experiences have been consistently positive. The stores are exceptionally well-stocked, and the personnel are typically polite and competent. What I appreciate most is that I often stumble upon items that I had not anticipated needing, and more often than not, these unexpected discoveries have significantly improved my life. Therefore, I strongly recommend Target to anyone seeking a great shopping experience.
Reviewed Aug. 13, 2023
I wanted to buy underwear. Used the self checkout because the line was so long and slow where they had cashiers. Apparently I needed to remove the electronic tag from the bras, but I did not see them until I got it home. Nothing. The store on Roosevelt Road and Clark in Chicago does not have enough staff. Someone should have helped me with this. So, now they are home with me and I cannot reach anyone in the store. Have tried every line possible for last 20 minutes. It keeps disconnecting me after a while, but no one is answering in the pharmacy which is closed, or customer service, electronics, guest service desk/drive up/pick up or apparel. I tried them all, and kept it ringing until it cut me off.
I also was offered no receipt by their automatic machine which is why I would like to talk to them before going back there. I consider the service subpar at best. No one helped me find anything, although there were a clump of people standing and talking together. I want to get these tags off and get on with my life and I don't want to go back.
Reviewed Aug. 11, 2023
A new retarded charge from woke climate change fighters - Bag fee $1. When you buy online even if it is an item that has no business to be in a plastic bag Target will apply $1 to your total balance for a bag fee. Because Target "wants to make a stand" to fight plastic pollution. So I have to buy a bag that I don't need for one small item so Target can make an extra dollar from each consumer to fill up their pockets. Nasty store. Not shopping there ever. Go eat your plastic bags, Target!
Reviewed Aug. 8, 2023
I called Target Red Card and requested that my account to be closed. The account was paid off and I no longer chose to shop there. They informed me my account was paid in full and that they would send me a letter in 5 to 7 business days it was closed. They DID NOT, instead they sent me a letter that my Target Red Card was lost and they would send me another card in the mail, that I DID NOT receive. I will never do business with them again.
Reviewed July 21, 2023
I visited the Chicago State Street store and I had a culture question. The second floor Book and Electronic Department Manager, "Lolita," and her Associate "Stephanie" were very understanding of my concern, and went further to explain some reasons in regards to my concern. They should get "Employees of the Month!!"
Reviewed May 18, 2023
I made a large purchase at Target 26 hours ago. My billed totaled $691.71 including tax. I purchased items for my bedroom and living room including bedding and blankets, etc. I went home and my purchases not work in my home, so I returned some of my purchased items today (about 26 hours later) with my tags on and my original receipt. I used a bunch of gift cards that I received for teacher appreciation week.
I still had to charge $546.12 on my credit card. When I asked for my refund of -$276.25 to be put back on my credit card, I was informed that it’s Target’s policy to either give a Target store credit OR put a percentage of my refund on each of the gift cards that I used (which were Target & Visa gift cards) And my credit card. I proceeded to ask for the refund to be put back solely on my credit card. They refused. This policy is unfair. The fact that I charged $546.12 on my credit card should indicate that I would be able to get a refund of $276.12 back on my credit card. I feel robbed. Now I cannot go to any store I want to purchase the bedding I need. This is ridiculous and wrong. I will not be shopping at Target in the future and I will be sharing my experience with others. Shame on you Target!
Reviewed May 13, 2023
Profiled during checkout. Made my kids cry. Triggered my ptsd and began yelling at me when I began to cry. I should’ve known because the woman in front of me was told she looked like a thief. They went through all her bags, made her take everything out of her bags, checked the receipt, then told her, "Everything is on here but you look suspicious, next time I’m checking your purse too." This woman literally had a wallet purse btw. Then this self-checkout lady named Alice did the same thing to me! She told me, "You ** people always sneaky and try to take stuff so I go through all your stuff just like last lady."
I spoke to a manager and she did nothing. I called corporate and they did nothing. I gave corporate a description of the woman in front of me who was treated inappropriately too. That store doesn’t care about anybody. I’d rather go to Walmart after today’s experience. Alice is by far the most audacious and cold-hearted individual I’ve come across. I expected a quick lunch hour small and less than twenty minutes grocery trip. Instead, this is how not only myself but that poor woman and her kids are treated? How is this ok?
Reviewed April 26, 2023
I went to Target Optical to get my eye exam. I got a pair of glasses with my insurance over $200 plus $35 for warranty. I went back today for the warranty. They wanna me to pay $20 copay which I was never told about it so I cut my losses and walk away. I learn my lesson.
Reviewed April 11, 2023
Today was the last day I'm shopping at Target. They failed to stand by their product and Customer Service was nasty and a disgrace. Shop online every month and spend 200 hundred to 300 dollars a month because I'm disabled and can't drive. Today was my final day Shopping at Target. I refuse to be treated like garbage from Customer Service.
Reviewed Feb. 20, 2023
I applied for the Red Card and found it is not a debit card. It is only a card linked to your checking account. It is not FDIC insured and is another avenue for your information to be stolen. Target has had a long history of personal data breaches. They added this potential breach to "provide" better piece of mind. Additionally, Target says it can take 5-7 business days to process payments using Electronic Funds Transfers (EFT). This is not the case. Target has taken up to two to three weeks to process these payments.
This is year 2023, not 1923. Electronic is supposedly instantaneous. Like Amazon movies, you can pay and access movies instantly. Target waits until you forget about the payment, then hits you with fees to ensure you think twice about shopping with them. Walmart is still cheaper. Whole Foods has better quality foods. Sprouts produce is locally sourced keeping small businesses going. What does Target do? Plant a community garden then abandons it. Yay Target...
Reviewed Feb. 10, 2023
Yesterday, Target delivered my order. It included four items which dodgy Amazon drivers had falsely claimed, two weeks earlier, to have "delivered" on three occasions. One item is a lovely, 30" bedroom cabinet, solidly and artfully made in Vietnam and very thoughtfully packaged for transportation. (See photo.) Target simply dropped the items off at our package office -- which is open and manned all day every day (weekend included). That was something that Amazon drivers would not do. Amazon should learn from Target!
Reviewed Feb. 2, 2023
Target.com is a terrible place to shop. I did not receive my child Mario Game that I purchased for Christmas. We contacted them two days before the holiday to check and the call was answered by a guy from India who did not understand English and wrote all the info incorrectly. We complained about Mario games but he had it down as Mario games and Nintendo Switch. They did not contact us with any updates for over 45 days and when we reached out, they said, "Then and now you’re telling us the story doesn’t match" and they did not acknowledge it was the ** person’s fault. Then we were told "the item's return period ended on January 25, 2023 and the order is no longer eligible to be researched”. Which is 2 days afterward. That’s a Monkey Business and I do not recommend it to anyone.
Reviewed Jan. 31, 2023
I have had a Target debit card for years and have spent thousands of dollars there. I noticed in December there were multiple charges on my target debit card that I had not made. I reported these charges and never heard anything back. These charges were not significant so I wasn’t concerned with reimbursement just wanted my card blocked. I received a letter in the mail about a month later stating I owe overdraft charges for a charge that was returned. This was one of the charges I disputed.
I called the number on the letter and the lady was extremely rude: she could care less about the unauthorized charges. She told me that I had 2 other overdraft charges over 6 months ago. I informed her that there was never any notification from my bank or target about overdraft charges and to send me a letter detailing all this and I will pay this after I validate the charges. She was upset threatening me with collections because I wouldn’t pay for these charges I was unaware of at that time. Target never stopped my card from being used either. She transferred me to another agent about the unauthorized charges and he kept me on the phone for a substantial amount of time and basically told me I was lying about the charges because they were made in the same town I live in.
I didn’t make these charges somehow someone got ahold of my info and it doesn’t matter which town it’s in. Maybe a work or social event regardless they were not authorized: I still have not heard anything and it’s upsetting to be treated like this. Like I said I didn’t even ask for reimbursement since the charges were not substantial just block the card and take off the overdraft fee. Target is too greedy to do even that! I am not hard up for money and have a well paying job. But they treated me like I was a liar and a thief. Unacceptable Target. Do better for your customers who spend their hard earned money at your store!
Reviewed Jan. 18, 2023
Target is an unethical company participating in privacy invasion and harassment of Americans. The employees of this store in the Wilton and the Albany area have participated in organized harassment of their own neighbor. So have some "shoppers" at these stores. And there is vehicle harassment going on in the parking lots.
In the Wilton area, there is also a "rogue" driver of an 18-wheeler Target truck who spends his evenings cruising up and down the Northway harassing individuals in an aggressive manner, cutting off, etc. His vehicle has a "Maine" license plate (if that is even his real plate). This guy has literally been on the road driving at my car, around my car, cutting off my car, in a harassing, obnoxious manner repeatedly. This happened at least a half dozen times I have recently been driving on I-87 at night after work. He is abusing his role, driving a Target truck in order to intimidate people in his own community. I will not shop at Target again (after spending over $1000 or so in delivery orders in the recent past).
Reviewed Jan. 14, 2023
I bought four Target gift cards as Christmas presents in December. Two of the cards had no money on them when my daughters tried to use them. I called the phone number given on their website, and was told it would need to be investigated. I was told to send pictures of the cards and the receipt and it could take up to 14 days to hear what the resolution will be. Not very good gifts, sadly. I strongly suggest that you avoid buying Target gift cards.
Reviewed Jan. 4, 2023
Be careful when doing business with the NE side store in Cedar Rapids IA. They make their own rules in regards to the contracts when you go in to pick up. IDC if it was a PS5 or something else. They said in the email there would be no problems with me picking up the order my mom placed for my son. Got there & they refused to let me pick it up. My 78 year old mother had to drive in 30 miles on crappy roads so they could get her id. It clearly stated on the email that she would be notified when it was picked up & I was authorized to pick it up. The manager was so rude actually rolled her eyes at me. My son has autism. They got him so upset he started tearing up. Yes horrible customer service & no regards for the customer is always right. How pathetic - Target you have really disappointed us. :/
Reviewed Dec. 22, 2022
If you have Target gift card or you are planning to gift them, be aware I think their gift card system might have been compromised. I bought a gift card on Dec 04 in a physical store, and I have it with me all this time. When I try to redeem it on the Target app it was invalid. I call them and Target say it was redeemed online on the 6th, which is impossible as it was in my desk drawer. Someone was able to redeem the gift card without physical access to the card or someone was able to reproduce the security sticker that looks the same as the original one.
Target Stores Company Information
- Company Name:
- Target
- Website:
- www.target.com