Target Stores Reviews

I recieved a BBQ tool set priced at $19.99 for Christmas without a receipt. I live in an apartment and therefore do not own a grill. So I figured since it said on the back Target Brands, I would return it with no problem. At the time I did not know the price of the product. So I went to the service desk and the lady went to return and then stopped and said you can't because it is over 20 dollars and you need a receipt. So I called and talked to a manager and 3 different guest relation people before finding out that the price is $19.99. Now the lady said she couldn't return because it over $20 bucks. Well it wasn't, it was the taxes. How stupid is that?

I purchased a DVD which happened to cost more than $20.00. When I got it home I noticed the receipt was not in the bag, nor was it given to me. A couple days later, I needed to return the unopened in-tact DVD since the person I purchased it for already had it. Nothing wrong with it. I was then informed by a very rude customer service employee that I could not exchange it without the receipt. I explained how I was not given one, and then was told that this was not their problem. In this case, not only was I faced with a terrible return policy that left me with merchandise I do not want, but the employees on both visits were either incompetent or rude. I will take my business somewhere else.

We are registered at target for our baby. We have been receiving gifts and many that are either without a gift receipt or not on our registry. We went to try and exchange so we could get the things we wanted and were told we could not. I don't know how a business expects to satisfy customers when they don't care about them. To make things even worse, we had been in the previous day and the clerk did not give us our gift receipt back; and when we went back the following day to return items that had been on that receipt, we couldn't. Once again Target shows how they are concerned about there customers by making us suffer for a mistake by their own employee. Maybe if we treated Target the way they treated us and quit shopping there, they might have a better appreciation for the customers who keep them in business.

I purchased a deep fryer for my sister for her birthday; it was $34.99. She found out her cholesterol is high, and decides not to eat fried foods anymore a week after her birthday. She never opened the fryer; it was sealed with factory tape still. I had bought it about 2 weeks before her birthday, lost the receipt--paid cash--what a mistake. So we go to the store together to EXCHANGE IT. Well she's told per their NEW RETURN POLICY, a receipt is required for ALL RETURNS/EXCHANGES. Two sales clerks and a mgr. told us that if the item is over $20, and you have no receipt, they do not have to take the item back. My sister even said this is a huge box, how could I have stolen something this size? They just kept reciting the return policy to us like robots and gave us the customer service 800# to call about it. I called, and was asked about 10 times, well do you have your receipt? How many times do I have to say I lost it? So no help there.

My wife and I registered at Target for our wedding. We returned six items (bathroom set) to Target. The one item without the receipt was a towel rack. Because the item was over Target's twenty dollar return policy, we are now stuck with it. Target told us to contact the family member that gave us the wedding gift and ask for a receipt. The item is made by Target and holds their emblem on the box. The 800 numbers that Target gave to us for complaints are in Deli, India. We have spoken to seven people, mostly thousands of miles away.

I wanted to purchase several hundred 4x6 pictures. Their website states they sell them for 0.15 cents. Since this was the lowest price I found in my area, I went ahead and spent several hours uploading 282 pictures. On the last page of the ordering process the price changed from 0.15 cents to 0.20 cents. I called the store and spoke to the manager and he said, "I am sorry, I don't know what to tell you. I have no control over it or know who to tell you to call."

I purchased four towels for personal use. In the 1st wash the towels were shredded. Target refused to replace them because I did not save the receipt. I paid with my hard earned cash. The woman refused to listen even though the towels were sitting there faded with treads hanging out before her. Targets receipts warn that you must keep them for 90 days for a refund. Is their merchandise only good for 90 days or what?

My wife and I had purchased a crib set, matching mobile, and blankets for a boy that we were told we were going to have a few months ago. When we were surprised with a girl, we had to exchange a lot of merchandise at various stores. When we went to Target to exchange the bedding and mobile with our receipt, they stated that they will not do it since our receipt is over 90days old. We stated that we were willing to do an exchange and they will not allow that either. We have never heard of an expiring receipt. They still sell the same crib set and mobile - so it is not discontinued.

Previous frequent customer - no longer a customer of Target

I went in today to buy some holiday party supplies and was initially struck by the lack of sales associates out on the floor, and also by the fact that the down escalator was not working. Maybe that should have been a sign, but I grabbed the stuff I need and went to ring out, using my debit card. When the transaction cleared the cash register scrolled out a blank receipt. The cashier's response was, Well, are you planning on returning anything? As if that's the only reason someone would want a receipt! I told her that I simply needed a receipt, and could she call a manager over to see what we could do to get one. The manager, had the same attitude as the cashier, she said that if I really wanted a receipt (as thought this were an unreasonable request) they would have to redo the whole transaction, but I wouldn't see a credit for the voided transaction for 48 hours, and I would just have to take their word for it that it would work out, because I had no receipt!

I was fortunate this year to receive Angel Tree gifts for my 3 children. This is an anonymous gift from someone who chose my family. I received the gifts unwrapped with all tags on the clothes purchased at Target. Unfortunately the clothes purchased for my son were all a size too small.

I registered at Target for my baby showers. I registered for the Fisher Price Jumperoo and received two of them, which cost about $70.00 each. Our daughter arrived a month early, so one of the showers was postponed for about a month. When my husband and I took one of the jumperoos back to Target to return it, they refused. The box was unopened, not damaged in any way, and had a Target sticker on it. We were told by the manager that they could not take it back without a receipt, because we had registered in August 2007, and the person who purchased it was not present to show them their driver's license or some other form of ID. Four different people went in on the gift, and I did not want to have to ask who did what in the whole process since they were so kind to buy such a nice gift. The manager said we should call the corporate customer service.

I was going to purchase a 62 piece tool set that was on sale for $19.00. This was clearly marked on the SALE sign. The 62 piece tool kit rang up for $59.99. They called for someone to check the price. They said the one that was $19.99 was a different one. They asked if I wanted the one on sale, and I said yes. When it was brought to the front it was a drill. I explained to them I wanted the 62 household tool kit set, and they went to get the kit that was on sale. They brought up a 161 piece tool kit set. I explained that I wanted the one that was on sale which was the first one that I brought up to purchase. They would not honor the sale sign and said it was a typo. I asked for the store manager who, of course, was not there.

I purchased items 8-28 at this Target store. Today,12-08-07, I went to return 2 sets of UNOPENED bed sheets for an exchange. At first I was told to go ahead and find the correct size and return to customer service. They did not have the correct size for my mattress, so I asked for a refund for those two items. I was informed that the receipt had expired. i was not aware that receipts expire. I asked to speak with a store manager and fallon stone stated there was nothing he could do. I then called the police to file a report as I intend to go as far as possible with this matter. here now I have $60.00 dollars of merchandise i cannot use, yet because my reciept expired about one week ago,Target refuses to help me out. I called corporate offices, spoke with a Steve and a Pam,and was told nothing could be done at all. These sheets were not used ,not opened. I asked Pam that if I had returned the bed sheets after using them, and returning them without the original package I would have gotten new sheets aslong as my reciept was current? She said yes, but because my receipt expired I was out of luck.

My aunt and uncle purchased a musical mobile at Target. A few weeks later it fell on my newborn son due to a defective hook in the product. I took it back for an exchange but was told their policy would not allow a return. After trying to get them to simply replace it and their repeated "no's", contacted Target Corporate. I told them my story and they refused responsibility, had no compassion, and didn't apologize.

I purchased a child's footed pajama set last Sunday November 25th. It was a 3T, and I brought it back today for an exchange for a 2T. I had misplaced the receipt, but all I needed to do was exchange it. The customer service person informed me that I would have to pay the difference between the sale price (which is what I paid for it) and the original price. I immediately asked for the Manager. I refused to pay the DIFFERENCE SINCE ALL I WANTED TO DO WAS EXCHANGE the item for the correct size, not get a refund. This is absolutely the worst policy I have ever encountered. To ask me to pay the difference for an even exchange is totally inappropriate.

My spouse and I decided to register with Target stores through Club Wed. We were told of no such ridiculous return policy as we realize now Target has. Target's return policy states that if you do not have a receipt or proof of purchase, the item cannot be returned if over $20. If the item is under $20, only two items can be returned per person every year.

My wife called me and said she had seen I-pod Docks that plug into your car lighter for $49.95 at the Springhurst Store. I went to get one for her as a Christmas gift. When I got there, they were clearly marked $49.95. At check out, it rang up as $89.99, but I didn't notice because I was fumbling with the card reader.

My daughter and son-in-law stood in line at Target on black Friday from 2:30 am until opening to get me a psp bundle. Mike, the manager assured them they needed no line ticket as they had plenty of psp bundles. When they went running back to electronics the sales person handed my son-in-law a psp when he asked for the sale bundle. When all three of us met up with each other and went to checkout, we had the wrong psp pricing at $199.00 with no game. The sale was psp with five games for $169.00. We pointed out to Mike that he was not matching the $169.00 price unless he included the five games with the system. There was no swearing, but we were upset since we were in line so long and assured we would get the system. Upon continuing to try and explain to him, he turns to me and stated, if you want to complain then leave my store; I can called security over.

I went to my neighborhood Target Store on Friday 11/23/07, the day after Thanksgiving. I went for 4 things in the advertisement; I got there 2 minutes after the doors opened, and all 4 things were sold out on a two-day sale.

I ordered from Target.com in error--mine or the site's--4 fireplaces. Called and was told to refuse when delivered. Received the one I wanted. Refused online and UPS. Received refunds for two (plus shipping) Received refund for shipping on the Order for the third, but not the actual cost charged to my Visa of $386.28.

Target's return policy is terrible. I received a gift of an outfit for my daughter but did not receive a gift receipt. I just wanted to exchange the outfit for a different color (an item currently in stock). I was not allowed to do so because I'd had two non-receipt exchanges within a year. For as much money as people are spending at Target, they should treat their customers better.

My daughter registered with Baby Registry at Target and consequently made up her list of items and quantities. She received multiple duplicates and quantities larger than the number she requested. Even though her registry lists the items as being fulfilled she still received multiples of the same item. When she attempted to request an exchange (not a return), she was informed of the new return policy which will not allow her to make any exchanges or returns on items unless she has the gift receipt. Several of these items did not come with a gift receipt.

I have several prescriptions for pain from my doctor. I have been getting them filled with no problem until I took my prescription to Target, and the pharmacist would not fill it for me. He said I could buy it over the counter. I told him that it was prescribed by my doctor and that I was on workers comp. He still wouldn't fill it for me, so I left and had it filled at another store. When I called the corp. office they agreed with him. This was the first time I had ever shopped in Target. I don't think I will ever go back there again.

I registered using the Club Wedd registry at Target. I received many duplicate items off my registry list, and I had not received a gift receipt for them. When I tried to return these items to Target, I was told that I was not allowed to return anything worth more than $20 without a receipt. I was also only allowed to return two items worth less than $20 each without a receipt in a 365-day period.

I purchased 8 white large pillar candles from Target to use in my daughter's upcoming wedding. The candles were kept from heat and stored properly during the three months before the wedding. During the wedding rehearsal we pre-lit the candles to make sure there would not be any problems. After several unsuccessful tries, the wicks shriveled up and fell off. In a panic we took the candles and receipt back to Target, explaining the situation, and that we needed to exchange them for candles that would light or give us our money back since they were defective. They told us that since the receipt was over three months old they would not honor the receipt price that I paid because the candles were now on clearance. They only gave us a $12.00 dollar Target gift card to compensate for this. This was ridiculous, especially since my daughter had her wedding registry with Target.

Recently my wife and I opened a gift registry at Target. After our wedding we found that of the many items that were purchased at Target, there were 4 duplicates. This should not have been a problem as they were on our registry, and our customer support person who helped us set up the registry told us that no receipt would be needed for registry returns. Unfortunately this was not the case. When attempting to return the merchandise I was confronted with contempt by customer service clerks and treated like a criminal instead of an individual who had been shopping there for years.

I purchased a patio set. While sitting in my house I heard this loud pop and shatter of glass. I went outside to see what it was and discovered it was my patio table glass in a million pieces. My first thought was someone from outside my property threw something or hit it with a golf ball. I realized as I stood there and watched it continue to crumble that was not the case. It just continued to crystalize in tiny fragments right before my eyes.

The day after a recent trip to the Target in Columbia MO, I noticed a $59.98 item on the receipt. I knew I had not made any purchases in that amount. Upon closer inspection, I saw that the cashier had rung up the $29.99 pair of shoes twice. I called the store and told them I had been charged twice for the same pair of $29.99 shoes. I offered to fax the receipt to them so they could investigate and credit my debit card accordingly.

I am complaining on behalf of my cousin who set up her baby registry at Target. She received some duplicate items at her baby shower and when she went to the store they would not let her return them because she did not have the gift receipts even though she had a print out of her registry and the items were on it. She spoke to the store manager who basically said we can't help you and turned her away. I understand if she wanted cash for the items but she just wanted store credit!

I received 2 items as a gift just yesterday tried them on when I came home - the clothing didn't fit. The person I received the gift from thought what they gave me was the gift receipt but come to find out when trying to return the item at Target it was just their survey portion of the receipt. I stated an in-store credit would be fine but was told that due to a new policy started in August they could not implement this for any items over $20 and I was offered no other option.

I had registered for my baby there and receivd several items from friends and family out of state. The items came with a packing label which said who it was from and included a message to me, but no gift receipt. As I received many duplicate items, I returned the unopened gifts with the packing slip and they would not return several items.

I purchased some vinyl puppy toys at Target, and my dog choked on a chunk of paint that peeled off the top of one of the toys. (It was a package of four squeak toys: a shoe, a football, a bone and a fire hydrant.) The paint peeled off the fire hydrant.

My wife and I have been long time patrons and supporters of Target, but now I have a problem. We were registered with Target for our baby shower. Last week I went to return an item without a receipt for an item costing $39.99. I was rudely told nope can't return because of the cost he tossed the item back to me and turned around. I explained the situation and he said new store policy. I was irritated and on business so I went to the next town. I tried again thinking the kid at customer service was a poor example of a Target employee. I get the same response at the next store with little respect.

My son and daughter-in-law registered with Taget's bridal registry for their Oct 7th wedding. They received 6 duplicate gifts from their registry that the givers did not attach the receipt for. When they tried to return these items for store credit, they were told no. I could not believe this policy, so I tried contacting every supervisor and their supervisor and still no luck. I have contacted the CEO and am awaiting a reply. It shocks me that they will accept the merchandise, in the box, never used from a registry for store credit. They would be out NOTHING! But instead, young famiies are being ripped off!

Tried to return to Target a defective compressor that never worked, but due to me returning it 3 days after the 90-day policy they said they could not help me. It is a $100.00 item, never opened until 2 months after purchase because it was a gift that I took to MI for Fathers Day.

I received several baby items purchased at Target and did not receive gift receipts. I had previously heard about Target's return policy so I called the local McKinney, TX location in advance. The items are new/unused, in original packaging, and I cannot help that the friends/family that purchased these items for me did not keep the receipt. My local store said there was nothing they could do for their policy is not to accept anything over $20 without a receipt. I questioned why this specific part of their policy was not on their website, and they said they did not know what the policy said online but urged me to call their Guest Relations Dept. for an override code that would allow me to return all items. NOT SO!

I was given an Evenflo playard as a baby shower gift that I did not need. There was no receipt with the gift but Target Stores was stamped on 4 sides of the 6 sides of the box so I didn't feel there would be a problem returning the item and purchasing something I actually needed. The box has never been opened and Target currently carries the same item in their stores.

When shopping at my local Target, I noticed an endcap displaying makeup. One of the products was named **** Motherpucker. I talked to the guest relations people and they said they had no control of the items stocked and actually said they had been told by corporate that the makeup had to be displayed on an endcap. Because Target is a family store AND the display was very prominent, I emailed customer service with my objection. The reply was less than satisfying. The said they were sorry I was offended, but that they have guests with diverse tastes and interests and they felt they needed to have items like that. I routinely take my 11 and 15 year old daughter to Target. Now I will think twice before I shop there.

Tonight was the third time I have had the same problem with this particular Target store. It seems that either all employees there have been trained to over-charge or its scanner/computer has been programmed to do so ever so often.

I tried to return a gift my daughter received for her birthday that was the wrong size. I was told that since I did not have the receipt, I could only get up to $20 credit. Well, the top, jacket, and pants were over $20. All I wanted was store credit, not money back.

I went to return a children's dvd because it showed nothing but a blank screen . The associate working in electronics said there were no more on the shelf so I assumed I could get a different movie. The associate at customer service responded, "Oh, absolutely not. You need to drive to another target to see if they have it".

I received a gift from a friend which had a tag but no receipt. The size was wrong so I brought it back for a store credit. I was told that because there is no receipt the merchandize cannot be returned at all, although they have it available at the store for the same price, furthermore, Target claims to have an exception of the return rule that under $20 they will issue a gift card, so if I were to agree to take $20 for the merchandise, they would return it.

Ordered a chair on-line which after putting together I was unable to get the legs even and since there was about a half of inch difference the chair was wobbly. After spending 60 minutes on trying to correct the problem it then took me time to take the chair apart to put back in the box to send back to Target. While Target was prompt in responding to my complaint there was basically nothing they were going to do for me other then issue me a $10.00 credit to use. The responses were canned and you could tell they were just trying to get rid of me and were done listening to me complain.

Target's return policy would be hysterically laughable if they were not so exceptionally bad. I was unable to return $111.00 worth of merchandise because my receipt had expired. I was offered a one for one exchange in the same department only for the $39.00 item and nothing for the $69.00 item. Both items were still boxed and never opened. Awful policy. Target must have a serious cash flow problem. Adieu Target forever, adieu.

My account was converted into a one-click setting without my knowledge or consent. Because of this, I apparently ordered a $200 armoire that I don't even have room for. I had to return it to the store myself which was very difficult. Have now been told that I have to eat the $77 UPS shipping charge, as this was my mistake.

My mother and I went into the store with our pomeranian/poodle mix, Chauncey. He had just finished his grooming and we didn't want to leave him in the car in 80 degree weather especially since we were only there for a Starbucks run. When we entered, we were greeted kindly and got a few compliments from employees and customers on how well-behaved our little dog was.

I have been a Target customer for over 20 years in two states. On May 4, I purchased a gazebo for $349.99. In the May 27th sale paper, this same item went on sale for $249.99.

I purchased a Sean Conway gazebo for $530 after sales tax and this spring, in relatively minor weather, the whole thing collapsed -- a support column broke off of the frame where the brackets are welded on. These welds and the metal used were clearly of poor quality. When I called the manufacturer, they admitted that this model had issues. When I called Target, the manager I spoke to also admitted they had numerous problems. Target refused to refund the purchase amount or issue a store credit citing a 90 day refund policy regardless of whether the product was clearly of poor design and workmanship. The metal used cracked and shattered like pieces of brittle plastic.

I work as a compensation manager for a large corporation in an inbound sales call center. To reward people for meeting quotas we often give away Target Gift cards. I have a large budget to work with and often purchase thousands of dollars worth of gift cards for our employees.

July of 2006 I purchased a Daewoo DVDR-VCR combo from Target in Appleton WI. Two weeks later we had to returned to Target in Oshkosh after several failed attempts to hook the unit up. It was not working at all. Target exchanged the unit for no additional cost to us. Now it is less that a year later, and the newest unit is dead. We have used this unit a half dozen times tops. After calling Target and being referred to Daewoo/Trutech who informed us that it is out of warranty and it would be at least $50 to fix.

My daughter had her birthday a few days ago and some friends bought her two outfits that were too small. They did not include a gift receipt. When I went to exchange the exact items for a size larger I was told I could not because Target has a policy that only two items can be returned each year without a reciept. I was amazed that tags were on the items. The size that we needed was on the shelf. It was obvious that the clothes were Target products since they were the Target brand.

I went to the Target store on Queens Blvd. and attempted to purchase two TruTech 20 flat televisions for $99.99. They were out of stock and I requested if they could call another location for me. So I traveled 5.5 miles to the Gateway store. When I arrived at the Gateway store the television I wanted was on display with no price sign. When the televisions were scanned their price came up as $139.99 each. I explained to the salesperson that the price listed at the Target location in Queens Blvd. was $99.99. I then requested to speak to a manager.

She told me the only thing I can to was file a complaint with their headquarters.

Target's return policy is horrible. When duplicate gifts were received, after 2 returns for the year without a receipt, you are out of luck. You can't get a gift card or exchange it. We have several baby items that are not needed but can't be returned, exchanged, etc. They are still available in the store.

my daughter in law registered for baby things at Target. Their computer was down so 3 people purchased same item. Target refused to take it back and it had only been 1 week. They are the worst worst worst -- have had other times with same results.

I was purchasing what I thought was the musical Phantom of the Opera because it was in the Musicals section of the DVD's. When I brought it home to play it, it was NOT the musical. When I attempted to return it, I found the musical of Phantom in the drama section and the drama of Phantom with little music in it, in the Musical section. Of course I couldn't return it, because it was already opened.

I bought several plush dog toys for my dog, specifically squirrels and possums. I didn't realize that the squeakers in the toys are round and smooth and easily swallowed. My dog neeeded $10,000 worth of gastrointestinal surgery to save her life. She would have died a horrible death and as it is, she has lost over 2 feet on intestine. These squeakers need to be taken off the market.

Tried to return a gift that was $54 and had gone on sale for $34. I had purchased it when exchanging a $15 Christmas gift that had no receipt. I had purchased a $54 item. I was returning the $54 item and purchasing the sale item along with additonal items. I saw that the item was on sale earlier in the day when I bought over $100 worth of merchandise. Went home and returned with my receipt (which is within the time allowed to return), the unopened item that was to be my grandsons b'day present (March 21) and thought I could get this done.

I received a portable DVD player. We tried to use it and the sound is so low you can't hear the movies. I didn't have the receipt but it was a gift and we just wanted one that worked. It had a shipping label on it with Targets name, so there was no doubt what store it came from.

I purchased a cd and when I put it in my car stereo it began to play and then I realized that it was scratched very badly. I had the receipt and all I wanted to do was make an even exchange since I really wanted the cd. The girl at the return desk asked me for my son's employee number. I said I did not know it. She said that she needed his number in order to make the exchange. Otherwise I would have to pay the difference

I bought three $25 gift cards for my niece’s and nephews. When they tried to use them two had zero balance one had $1.98. I returned cards to see what I could do since I had the receipt of when I bought them. I talked to customer service in the store and there manager only to find out they had been used online fraudulently and there policy is there’s nothing they could do and that I was out the $75 I spent on the cards. I called with the customer service number on the back of the cards and was told the same thing they told me one was used fraudulently.

Target doesn't care about it's customer!

I purchased an 80 gig iPod on Dec 28th as a Christmas gift for a friend of mine. When she opened the packaging on Dec 29, there was no iPod in the box, rather 8 Panasonic commercial brand AA batteries. I returned to the store where I purchased it and spoke with the manager on duty, who promptly told me it wasn’t Targets responsibility and that I needed to get in touch with the manufacturer, . Apple told me that once the product leaves the warehouse, it becomes the property and responsibility of the retailer.

I purchased some Legos for my Grandson in Sept. for a Christmas gift. In December, I found out that he has them already and tried to return the unopened, unused toy to the Target store that I bought them from. I have my receipt. I was told that because the purchase was made more than 90 days ago, they would not refund my money...or give me store credit...except a 24 hour credit in the department it was purchased from. Also, they still carry the very same merchandise at $3 more than I paid for it! If I had been given store credit, I would have purchased much more than the original price I paid for the toy...but left the store instead. I have bought and ordered from Target with confidence but not any more. They are NO longer my discount store of choice.

I had bought a T-shirt for my niece. It didn't fit and they would not let her take it back. I happened to be back in Texas nov. 26, 2006 and was told if I had my credit card I had used they would take it back. In the mean time from the purchase I was issued a new card - (same company). They said it didn't show up but I could exchange it in the same dept. we did and I told them since they were different prices 9.99 and 8.99 on sale for 7.99 they could keep the change however they wanted more according to the sales person Target charges $7.00 if you don't have a reciept. So a 7.99 T-shirt was costing 14.99. How can they do this legally; without stating it to begin with?

My five year old son received a pixter video game from Target for his birthday. The first day we opened it the video game did not work - it just beeped. I went to Target to exchange the video game. When looking up my id they said I have already exchanged twice this year with my id. I asked what items I had exchanged but the clerk was unable to tell me. I explained all I wanted to do was exchange the toy for one that worked. The customer service representive said they couldnot, that was their policy.

I am a frequent shopper at Target. I use to like the selection of greeting cards, but now have noticed how offensive they have become. There were pictures of a naked woman in full site of children. There were other humorous cards that were vulgar and crude. Is it Target's policy to have objectionable products that should be ** in most stores. I wish they would stop using filthy and degrading merchandise.

My wife wanted to return a small handfull of low dollar baby items (clothes, blankets, towels) that she received as a gift from a baby shower. For these items we did not have a receipt or gift receipt. In total I would guess the items were valued at less than $60.

I would like to follow up to my complaint you posted on Aug. 22nd, 2006 (thanks for that by the way!). When I decided to call Target corportate offices about this incident with my daughter not being able to exchange her defective video game without a receipt for the exact same game, I was told she needed that photo id for sure. I said she is 12, and has no need for a photo id for any reason at that age.

I had bought two paper shredders on 9/4/06. One was too small and the other one was a little big for where I wanted to put it. I went to return them yesterday. The lady that waited on me, named Darlene said wow the big one had been marked down to $10.00. I had paid 22.48 so I thought at that price I could put it somewhere else. I asked her if I could rebuy it and she went through a big long speech about how you can't buy merchandise from guest relations. The item has to be put back on the sales floor. I said ok.

I received a wedding gift that came from Target. Now I'm already familiar with the ridiculous and senseless policy that you can only exchange for the exact same thing again- I was prepared for that- but this gift was very large and expensive and breakable- and impossible for me to take on the plane with me. All I wanted to do was return it and buy- even the exact same thing after I was back home- but no- you can only return for the exact same thing- THAT day- no receipt or anything- even if I'm buying the EXACT SAME ITEM- why are they jerks- this is just the tip of the iceberg w/ Target anyway.

Purchased 2 pair toddler jeans on 9/20/2006. Jeans too big for child. All tags were left in place. Returned to store on 9/26/2006 to get refund. Store said they could not refund me with cash money because I wrote a check and it had not cleared their bank. Prior to going to the store, I had checked my account and the check was deducted from my account on 9/25/2006. They wanted to give me an in store credit which I refused because I wanted my cash back. Susanne, Chris and Tiffany all said it is store policy to not give cash refunds until checks clear their bank.

My 5 year old daughter received a craft kit to decorate flip flops for her birthday on 8/26/2006. Upon opening the kit we found that one of the flip-flops was defective as the strap was twisted. On 9/3/2006, my daughter and I went to our Target store and asked to exchange it for the same item since my daughter loved it. When the cashier scanned my driver's license she told me I was on a no return status and since I did not have a gift receipt there was nothing they could do for us.

My 12 year old daughter bought a video game on the 19th of August, 2006, which turned out to be defective. We took it back today, the 22nd of Aug. (only 4 days later). She paid cash for the game and only wanted to exchange it for the same game. We were told without a receipt of some kind, for her to do an exact exchange, she would have to give them a form of photo id. She is 12 years old and has no reason to even have a photo id.

Several months ago, I bought a small Brinks safe for my valuables (papers and such). The door did not close properly, so I tried to return it, get credit and by a new higher priced one. One of the service people told me that I could not return it for credit because the item was no longer carried in stock. He was ver abrupt and did not seem to care about my problem. This is a poor attitude and made me feel as if I was doing something wrong. If I ever have an occasion to shop at Target in the future, I will think very carefully about it.

I have been shopping at my local Super Target store since it opened. I would say on average I spend $600- $800 a month.

I am very disappointed with Target. My 13-year old son went to Target and brought a steering wheel controller for PS2 at 9:10am, paid with cash and did not receive a receipt. That same day before lunch he took it back. The store told him he needed his receipt. He told them how much money he gave the woman, the amount of change, and that he did not receive a receipt.

I purchased two toddler's outfits for my niece. Both outfits had tags, but for some reason one of them would not scan. Since both outfits were the same except for their colors, the cashier chose to solve the scanning problem by scaning the other outfit twice. This made sense to me at the time, but I found out the hard way that I should not have let him do it that way.

I received as a gift an 8 piece knife set and 2 separate 4-piece steak knife sets. I don't have storage for the steak knives so I went in to exchange the 3 pieces for 1 set that includes everything; the price was even the exact same. I don't have a receipt. I was told I cannot return more than 2 items in 1 year without a receipt and that for every item I exchange, I have to buy another item from the same dept. with cost equal to or more than what I brought back. That makes no sense whatsoever! If I wanted three separate items I wouldn't be taking them back in the first place!

I ordered a five piece table set from Target.com. The item took two weeks to arrive from Chicago and it was discovered that the table top had been cracked in the shipment. I refused the shipment.

I purchased 5 items (weighing about 1 ounceeach) online for $11.99. After I completed my transaction, a $34.95 shipping fee was added! How can this be possible? Plus tax was added to this shipping fee.

I have been contantly harassed by Target stores during returns. I have talked to mangers and they are the worse.

My son received a Christmas gift from Target.com, a video rocker he did not want. Took it to the local Target who told me I needed a receipt to return. Came back with the receipt but didn't lug the huge box in. I was told I needed to have a UCP code. Turns out there was one on the box. Returned with rocker and receipt to find out we needed to go on line to find info finally, someone in their customer service department was helping us but it was too late. It was past our 90 days.

I went to Target to return 4 outfits my daughter received as gifts for her birthday yesterday. These 4 outfits all have tags on them.I figured I could exchange them for different toddler outfits....WRONG....without a receipt, you can only return 2 items a year a Target! Even though these outfits have tags on them and are full priced items still hanging on the racks. I said what am I suppose to do with the other 2 outfits...she told me that I could either use someone else's ID to return them, ask the person for the receipt or give them to another 2 old I knew as a gift.

I bought an item and they wouldn't return. Claimed the receipt was illegible. Total disrespect was consistent through the whole company complaint system. I have been going to target for 30 years and now have a huge reason to not.

I have been a loyal Target shopper for many years now, however I will never shop there again. In March I purchased 3 bathing suits, 2 for myself and one for my 8 month old baby. I tried on the 2 for me but did not strip my baby down and try the suit on her. I returned home and about a month later I decided I did not like one of the suits I purchased for myself and the one I purchased for my baby was way to small even though it was marked 12 months. I went to the customer service desk and told the associate that I would like to exchange the two items.

I understand the exchange policy but the Isaac Mizrahi shoes that I bought are UNWEARABLE. I do not require a refund but a credit would be nice. Receipt in hand, on 4/18/06 Customer Service at the new Hoffman Estates, IL location off Higgins Rd. let me know that I would get neither because the shoes had been worn. I actually put them on my feet, walked into work, and took them off again because I was in agony. Perhaps if enough people complain about these shoes they will do something about this policy.

I had bought a set of cougar golf clubs for 119.00 on 4-12-06. On 4-17-06 I had taken them to a driving range with a co-worker to test them out. I swung at the ball with a wood and the head of the wood snapped and flew with the ball onto the driving range and had to be retreived by a worker. I could not beleive it. I went home to get my receit and could not find it. I paid cash. I took the set to "customer service" They brought it up on the computer and saw that it was rung up and that cash was paid. But would not exchange it because it was over 100.00 dollars. They said I now needed to contact the makers because of the 1 year warranty.

I had purchased an XBOX 360 along with a game. Two days later the XBOX started to freeze up, so instead of dealing with the hassle of getting it fixed I decided to take it back along with the game. I know that returning games that have been opened is not allowed but the game system had scratched the game and I was however returning the XBOX. The customer service people told me that they could not return the game but could exchange it for another one. How much sense does that make when I'm returning the XBOX system?

I for years have raved about how Target is my favorite store. I now have to let everyone know how disappointed I am in Target's return policy. I had returned a Christmas present without a receipt and was told to find something in the housewares department for $14.37 or more which I was completely fine with. I found a mirror for $79.99 and purchased it. When I got home the mirror did not match the vanity so I took the mirror back WITH the receipt and was told I had to find something in housewares now for $85.19!!!!!

Everytime I use Target for my photo needs, I have a problem. It is supposed to be one hour prints when you go online throug Yahoo. It is NEVER 1 hour. I am lucky if I get my pictures in 5 hours. I was at this store three times this week. They cannot find my pictures, the machine is broken, they are short staffed. This is unacceptable! I take a lot of photos, and other than the problems I have had with the photo dept., I have only had good experiences at Target. I hope this matter will be looked into.

On two seperate occasions I have purchased a pair of shoe at Target and on both occasions the scan price does not match the price of the shoe. The first occasion was corrected at the register and an adjustment was made. this time on 03-04-2006 I did not notice until that evening at which time I made a call to the store who offered a refund of the $2.00 over charge when I return with the receipt.(It will cost more in gas to return for the $2.00 than the amount.) I then contacted the consumer line at the 8004400680 #, at this time I was told that the store had been contacted and the only thing that could be done for me is the return of $2.00.

This evening my family and I went to the local Target store. I picked up two large bags of Meow Mix. One of the bags had a hole, and I asked the cashier if she had scotch tape to cover the hole. The cashier rudely said NO, but the customer service desk probably did. This made me angry because young people in this country treat the people who pay their wages like an inconvenience; however, the management allows this type of behavior to occur.

My husband bought a 30 GB IPOD at the Target store 2/11/06 and when he took it home and tried to use it the next day he realized that it wasn't working properly. After furhter investigation he found that the wrong IPOD (4 GB) had been placed in the package. He called the target store when he realized this and they told him to come back and they would exchange it. When he arrived the manager told him that it "looked suspicious" and that they would not take the item back.

On three separate visits to the store, signs were advertising an item for sale at a certain price. When ringing the item up, the price came out higher than what the store sign said. First it happened with a pots and pans set we bought. Then on another occasion it was a bedspread. Today, it was just plastic dishes, with a sign that said sale 1.66, but that rang up as 2.00. The bedspead was advertised at 50% off, but changed to 30% off when it was rung up. They said they would honor the 50%, but then rang it up at a higher price anyway, even after agreeing to it. Today I also saw a shelf marked clearance 75% off, but the items really were more like 30-40% off when I calculated the actual discount.

My mother often sent me Target gift cards since I longer live with my parents. I could use them for tolietries and other items since Target has such a wide variety of product. I had never had a problem using these gift cards until January 16th when I visited a Target store in Hackensack. I had a five dollar gift card that was given to me through a promotion in Target. I purchased a DVD and was given the five dollar gift card. I decided to finally use that particular gift card that day. I know for a fact that it was the gift card given to me through that promotion since my mother always used gift cards that featured flowers.

My husband and I registered for our 1st baby shower at Target. To make a long story short, we got a bunch of clothes that were not on the registry but were from Target (Target sells this clothing line exclusively). Unfortunately, we do not need any baby clothes because a girl from church gave us 2 closet full of girls clothes and we don't have room for any more. For some reason, old people do not stick to registries or include gift receipts. So, we went to exchange these Target clothes for some of the other non clothing items on our registry.

Aside from the fact that the check out clerk had no idea what to do to give me 17% off on the four bags of litter; Once they FINALLY checked me out (about 10 minutes), they tore up the purchase promise slip -- so I will no longer be entitled to the other five bags of litter (remember, the purchase promise was for nine bags). Unfortunately, the clerk tore up the slip before I had a chance to ask how I was going to get the other five bags and without giving me the option of getting five additional bags.

I bought a backpack on 02/06/06 from the Target Mesa West store in Mesa, Arizona. On 02/09/06, I returned it because the zipper was defective and was given an exchange. The exchanged backpack zipper was defective as well so, on 02/12/06, I went back to the store for the third time. This time for a refund so that I could purchase a backpack for my son that would not fall apart. Target employees and store leader, Luis would not refund my money because I did not have the small piece of paper that showed the exchange even though I had the original recpt.

On February 7, 2006, I tried to make a purchase totaling $76.43. My debit card was declined, so they tried to run it as credit. It also declined. I knew I had the funds available at the time of the purchase, but the cashier said that the machine had not been working correctly. I left the store, and made my purchases at a different store. I checked my bank statement the following morning and noticed that the amount $76.43 was debited from my account from the Target store. I called the store, and was told by the "operator" to call their 800 customer service department. I called the 800 number and spoke with Frenchetta. She told me that she would get a message to their "bank card services" person, and that it would take up to two business days for someone to contact me.

I am so disturbed by Targets exchange policy!! Since Christmas my family has had two exchanges to make, and I think that the policy stating that you "must exchange for an item in the same department that the returned item came from", is ridiculous!! As long as you exchange for the same dollar amount or more, what difference does it make?!?

Last year, when all the hoopla came out about the Salvation Army and the "Red Bucket" collections at Christmas, I ignored the press and continued with my Christmas shopping at Target. It is the right of Target Corp to ban whomever they would like and it is my right to make my Christmas purchases wherever I like. I'm sorry but I don't think you were correct in your choice, therefore this year, I will not be shopping at Target. I do sincerely hope that Christmas 2006 finds you still in business and the Red Bucket returned.

I am writing to complain that Target has banned the Salvation Army from collecting at their stores and that they have now dropped Merry Christmas from their vocabulary and replaced it with a generic Happy Holidays. This country is 89% Christian and Christmas gifts are purchased at the Target stores, not holiday gifts. I don't feel like buying any Christmas gifts at Target now.

Daily we have people complain about Target's return policy, saying how unfair it is. They always bring up WalMart and how their return policy is so much better. WalMart returns things that they have never even carried in their store. People do not realize that we do our best to try and get your items returned. If you do not have a receipt you can return the item, for an exchange in the same department one item that price or more. We are also able to look things up on credit cards, debit cards, checks, gift cards as well as using serial numbers.

I will boycott all Target stores until they bring back the Salvation Army bell ringers. The Salvation Army is the only org that truly helps with no other motive than to show that God is love. Shame on you Target! Some families went without and will go without food and shelter this coming year. May God have mercy on your souls.

In Target's defense on the Salvation Army ban, I work for a store that has the bell ringers outside and I saw 2 arrested for stealing from both the store and the bucket. I know of at least 5 more for various stores. The Salvation Army hires these people right out of the homeless shelters and doesn't do a background check. I watched on guy steal almost $30+ from his bucket one day over the course of 2 hours. They come into the store and shoplift, they panhandle and several times we have caught them in employee only areas snooping through employee belongings. At first I too thought bad of Target for their ban, but now I know another reason why it was probably done.

I read your newsletter with great anticipation each week. I have to disagree with you on the Target Scrooge story. I applaud Target for getting rid of these annoying harassing people. They're the 3D version of spam in your inbox.

It is extremely disappointing and editorially poor reporting to jump on Target before finding out from them their reasons for not providing space for SA kettle dinging.

This is in response to your article on "Target's Lump of Coal". I applaud Target for having the guts to make a decision and stick with it - no solicitations outside its stores. It is as simple as that - they won't ask their customers to be harassed by whatever cause YOU think is worthy. Did your website even bother to contact Target to see what their side of the story is? Did you research to see what philanthropic activities Target participates in?

Your Target story on banning the Salvation Army really touched a nerve in me. I am not a Christian but I am not offended by the Army or indeed by anyone's firmly held and peaceful beliefs. I think a good many people think this way. For myself I plan to boycott Target and explain to all and sundry why.

Our family supports your decision not to allow solicitors at your stores. We will shop at your stores even more now.

I love Target! I live only 3 blocks from our store. I buy many things there including gifts and prescriptions. I was devastated to see on television that Target will no longer allow the Salvation Army to solicit funds in front of its stores for the needy at Christmastime. Is this true? Rules I understand but this is a little extreme! There is the letter of the law and the spirit of the law. Christmas should be about the spirit.

Your recent decision to ban the Salvation Army from your stores is anti-Christmas tradition. Two things I do during the Christmas season -- #1 shop at Target, #2 give to the Salvation Army. Since your reason for banning the Army is to not discriminate against other groups, I will not shop at your stores, so as not to discriminate against your competitors.

My family has shopped at Target since day one making many purchases over the years. At this time however I can guarantee you that I won't step foot in a Target store again. The reason is your pathetic decision to not let the Salvation Army collect during the Holiday season. I am not a member of any church. My decision is based on your lack of compassion and humanity and your sickness of greed and selfishness. P.S. I will do my best to spread the word to everyone I know!

Dear Target, Please remove my name and address from your future mailings. Your removal of the Salvation Army Bell Ringers from the front of your stores is extremely sad and particularly unnecessary. This is the time of year we should be thinking about everyone - even the poor who can't afford to shop at your stores.

Over the past few years I have made many purchases at Target for myself and also for gifts for baby showers, wedding and bridal showers. I have also made purchases for clothing for grandchildren and numerous other purchases. I am writing this today to let you know that I WILL NOT shop Target anymore because of the Salvation Army thing. All my friends are disturbed about this and many people I know that shopped today (the day after Thanksgiving) went elsewhere to buy their Christmas.

It is a shame that a man is so selfish that he can give himself such a bonus and not care about the people the Salvation Army helps.

I am a member of the Jewish community and am appalled you didn't allow the Salvation Army to raise funds for the poor during the Christmas season. I will not shop at your store until the Salvation Army is welcome.

We are writing to let you know that we will not be shopping at Target Stores although we have shopped there plenty. We were sorry to hear of your decision to terminate Salvation Army contributions being at your stores this Christmas season. We have always put something in for them after each shopping trip out. It is one way of being able to help others. We have been told other stores have made an exception for them although they do not allow any other organizations at their stores. We would ask that you re-consider this decision and allow them to be at your Target Stores as well. We like Target for the quality and the prices but are sorry that you felt the need to make this decision to provide a platform to help those in need especially over the Holiday.

I am extremely upset with your company as a whole and at your heartlessness during the holiday season. I recently read an article that you will not allow the Salvation Army to take donations in front of your store at Christmas. I have you know that my husband and I are frequent shoppers in your store and so is our extended family. We enjoy the store, the selection, and the price. But now I have to wonder just how ethical of a company are you. I see all kinds of advertisements with Tiger Woods asking people for ideas of how to help others ... well, apparently that is total crap! If you wanted to help somebody, you would allow the Salvation Army to collect donations in front of your store. They are a non-profit organization that helps millions of poor people every year!

We visited the Target in Lewisville, TX. While in the meat department we were shocked at how many packages of brownish/gray meat were still left on the shelves to be sold. They had a $2/off sticker on them, but the meat was disgusting. When the lady in the meat department heard our gasps, she quickly came over and very rudely stepped in front of me and grabbed all the meat. We talked with the weekend store manager. Never received and explanation just a "We're sorry about that!"

I have been trying to purchase the Garden Paradise Dining chairs (set of 2 chairs) for 3 weeks. I have traveled to 6 different Target stores around Baltimore, MD and have been on the phone more than 6 hours. There is no central system whereby the stores can tell me when chairs will be arriving. I bought the remainder of the set (spent over $300) and now cannot get the chairs to complete the set.

I purchased a CamCorder. The credit machines would not accept 3 of my Visa cards. The clerk stated they were too worn out and the machine could not read the numbers. Other stores have no problems with my cards. I wrote a check for part of the merchandise and the manager of the department stated my check was not acceptable because of my signature. I have Js in my signature that went below the line for signature on my check.

Back in December 2002, we took our daughter to the Target Portrait Studio for Birthday/Christmas pictures. One of the pictures she took was with Clifford and she LOVES Clifford. When we saw the samples, that was one of the pictures we ordered. When the pictures came back, the picture had Clifford cut off so we picked another picture (the person at the time told me we couldn't switch pictures but she would LET me since there was something wrong with the picture).

How was Target allowed to change a Target charge card to a Visa card without any application or authorization? A relative took my card and made a charge. The store never asked for ID. Then I'm stuck with the bill and they say prosecute your relative?

I am very disappointed with Target's so called company policies. I have wanted to purchase a good mixer for years and on Jan. 22 I went to our Target store in Watertown where I live and found the exact one I wanted. It was going to be my birthday the next day so I planned to come out on Saturday and buy the mixer. It was a Hamilton Beach mixer for $129.00. When I got there on Saturday, it was on clearance and of course there weren't any left.

Last Sunday in the newspaper a pool was for sale at the price of less than $300. The pool is a round 18 by 18 with a depth of 42 inches. It's suppose to come with a ground cover, filter, and pool cover. I went to the Setauket Store first. A male purchased the pool just as I arrived. There is only room for one pool on the floor and none were in stock. I asked for a raincheck - the reply was no rainchecks on seasonal items! I asked if any would be coming in and the man said possibly.

On January 28, 2003 I placed an order for a toddler bed at www.target.com. Since then, my bed has not shipped and my shipping date has been changed 5 times. When I called to inquire about it, I was told the bed was out of stock and would be shipped soon. When I stated I wanted to cancel my order, I was told the order could not be canceled because it is in the shipping process.