
JCPenney Reviews
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About JCPenney
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JCPenney offers a wide range of retail products, including clothing, jewelry, home goods and appliances. Since 1902, the company has aimed to provide diverse shopping options with a focus on value and quality.
- Friendly and helpful staff
- Good product quality
- Affordable prices
- Easy return process
- Long wait times for service
- Inconsistent inventory availability
JCPenney Reviews
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- 4,650,511 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
JCPenney author review by ConsumerAffairs Research Team
JCPenney was founded in 1902 and now operates more than 1000 stores in the United States. The company launched its online store, jcp.com, in 1994. Consumers can find a large selection of items, including shoes, on the website.
Store locations: Shoes bought online at jcp.com can be shipped to the store for free on orders of at least $25. Some items are available for pickup on the same day as purchase.
Online exclusives: jcp.com sells many styles and sizes not available in the chain’s department stores.
Sales: JCPenney has sales frequently, and those sales are valid on the company’s website. Consumers can take advantage of special prices and deals during these events.
Selection: Consumers can find a variety of styles and sizes on jcp.com. Women’s sizes are available from 4 to 13.
Returns: Customers can take returns to their local JCPenney store and return them for free. This option makes returns fast and convenient for busy individuals.
The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.
JCPenney Company Information
- Company Name:
- JCPenney
- Website:
- www.jcpenney.com