Family Dollar Reviews

I went to the Family Dollar in Flint on 5th Avenue. The workers was using foul language throughout my whole visit. I really go because its the closest. Very unprofessional. I was trying to look up a corporate number to call just so they can hear whats going on in the store.

The employee at Family Dollar is a rude disrespectful child. After spending my money in their store the cashier got rude and disrespectful to me as I was walking out the door and when I asked what he said he said it again then I asked for the store manager. He claimed he was the store manager which I highly doubt.

In July of 2016, I visited store #4428, lapalco Blvd., Harvey, lA. As I was trying to check my items out, I Sat the hand-held basket on the counter so that the cashier could rang up my items. The clerk rudely asked me to removed the items from the basket. After some conversation about this I started removing items from the basket. End of transaction included the cashier throwing my receipt and money at me which brought me to making a formal complaint at the corporate office.

I am a regular everyday customer that spends a lot of money at this store and this is not the first time I've been treated badly at this store. This specific day I spent 28.00 and after I paid I realized I had a 5 off 25 coupon in my purse and not only did this employee Alex deny the coupon but he refused my return and called me names in front of many other customers and said if I didn't leave the store he would call the cops and I'm disgusted with this behavior as a customer.

The store in New Milford on Rt 7 is terrible. The employees are too worried about their phones. When I checked out I was charged for stuff that I didn't buy, stuff that was supposed to be on sale didn't come up on sale, and I was charged bottle deposit on lemonade that I can't even get the deposit back. When I called corporate the ** on the other end of the phone told me it was my fault because I should have been watching and that the coupons don't come off. I have to ask for them to come off, and in order to return something I need the product but I didn't buy it and walk out with the product so returning something I don't have is going to be hard. When I told the customer service rep that she told me I should have checked my recipe before leaving. She said that there was nothing that she could do for me and hung up on me! I will never shop at Family Dollar again anywhere.

Yes I visited a Family Dollar location and found what I needed and brought it to the register. I was overcharged by $5. The item was only $1. I told the cashier that I was charged the incorrect price and she didn't understand what I was saying because she did not understand English. Major disappointment complaint number #1, then she started talking to another employee and he came up front to see what she was saying. The cashier starts going to the back of the store where I found the product. I followed her to show her the correct price. We got halfway to the back and she started talking to the other employee in Spanish and she went back to the front. I started talk to the other employee and he totally ignored while we were only 2 feet apart. I was told him that I had been charged the wrong price.

I live within blocks from Family Dollar store# 05451 Marion, Indiana, so I stop in several times a week. My day of errands I stopped at 2 other Family Dollar stores and made several purchases, one was a garment rack which fell apart trying to put it together. So I chose to return that and a couple of other items to this store. It was closer to me and I thought no problem they do returns from all Family Dollar stores. So when I told the store manager, Laura, I had these returns but was purchased from other stores, mind you, I just purchased these the day before, had correct receipts, she looks me in the eye and said she could not do returns because her supervisor was not there and that she did not have approval to do returns, that she needed a supervisor to ok the return. Now I'm saying "are you kidding me. You are a store manager, and why was there not a supervisor on duty if you do not have control of the store."

Yesterday as I was being rung up for my purchase the manager who was waiting me was on the phone with a personal call. (Always is the case). She was not paying attention to my order. When she tallied I noticed my bill to be in excess. I had picked up a deodorant that was marked 70 cents. It rang up $2.10. I called her attention to it. She replied "it's $2.10." I then told her I wanted it for the marked price. She told me to hold on, "I know you used to work for Family Dollar and know the rules." This is all while she is on the phone. Then told me she was going to give it to for the marked price. I then offered her an apology if I had offended her. At this point because of her rudeness I meant that in a condescending manner. She didn't get it. Never once did I receive a greeting or a smile. It appears this girl really likes her job!

The location at 6319 Saint Andrews Road Columbia has improved dramatically. As it is just over one mile from my house, I patronize it often. When the previous manager worked there, there were out of stock issues and abysmal customer service. When they changed the store manager, the whole shopping experience was transformed. She is perceptive to stop abusive couponistas who violate the redemption rules and will fulfill all of the corporate policies and values, using common sense. The non-compliant employees were purged and seemingly great associates were hired by her. Especially the latest hire who exudes great work ethic and is amazingly attuned to the best practices of customer service. The manager exhibits courage by letting the new hire wear her hijab or dupatta. Great job regarding diversity!

Speaking about FAMILY DOLLAR on Westchester avenue in the Bronx NY, I walked in the store to find young ** female associate screaming profanities about a ticket she received. I'm talking F Bombs and everything in between. There was also a young man there although not cursing but laughing and joking about the situation with her, then a traffic officer came to door to paste a ticket on the door which set her off once more. It was the single worst experience I've ever encountered, AND there was inventory everywhere in except on the shelves. Just disgusting, unprofessional behavior.

I arrived with a school friend to shop for a backpack. The parking lot was so unkempt that I feared rolling over glass/trash. The whole parking lot was overflowing. After carefully parking, we reluctantly stepped inside and found that towards the back was a huge plastic bin on one of the aisles, and as we passed, we saw water dripping from the upper ceiling through the light fixtures into one of the huge grey plastic storage bins (that was 1/2 full), sitting atop the top shelving unit below the light.

I shop at the Family Dollar on 10th and Midwest Blvd for the close location. I've shopped at many other Family Dollar stores and have NEVER experienced any problems and the employees are helpful, I guess. The store on NE 10 has gone downhill and FAST. Someone needs to come in a teach these people how to deal with customers, because they are terrible!!! On TWO occasions I was followed around the store by one particular employee/stocker. Both times it was SO obvious I was being followed that I stopped mid-aisle and just stared back waiting for him to go by, while he stared me down entire way. It made me very uncomfortable!! It would anyone! He obviously was not stocking the shelves and was bringing the boxes to whatever aisle he had the best view of me. At first I blew it off thinking maybe it's the security man, or maybe he thinks he knows me.

I have shopped Family Dollar for many years, the last three years have been the worst. Employees are lazy, the shelves are empty and products are still loaded on a cart sitting in the aisles. Also employees are rude and don't give a **. If this continues I will go a store that will appreciate my business.

The store was 9548 Scyene Rd. The lady at register called me a ** and threatened to jump on me simply because I told her she gave me the wrong cigarettes. I've never been treated so bad. Manager and employees were laughing the lady, said she would see me on streets. Never been treated with such disrespect and manager did not do anything about it 7/15/2016 802 pm.

I've been shopping at the Family Dollar on State and Washington St here in Indianapolis for about 10 years. The past 3 years this store has become by far the worst store I have ever come across in all my life! The employees suck terribly! They are lazy... smoking outside every 5 minutes. When you need help with anything they respond they don't know. HOW CAN YOU NOT KNOW WHERE PAPER TOWELS ARE? Last week I needed one of the guys that worked there to get me something from the top shelf. He said he was busy to go up front and ask somebody else. I was irritated by it but did. Got up front and the girl said she's going on a smoke break. Between the pure laziness of both employees and their bad attitudes I just went over and grabbed a broom and knocked it down myself.

They don't close on their right schedule because their schedule say they close at 9:00. I got there at 8:40 and a man that works there said" we're close" but closing time says 9:00. The Family dollar I'm reporting is on Fairview near Shoe Show and Rent-a-Center.

The convenience of the store is wearing thin on my patience. This brand new store has no A/C so right there your shopping experience has lowered expectations before you can grab a basket. The store is always dirty, aisles are littered with unopened product that no one could care less about to put away, and the quality of the customer service is pitiful. There must be at least 3 employees on staff, but you only see one of them and they are running the register. The line is wrapped around the front counter and your stress builds. After going up and down the unmarked aisles desperately looking for bread, you make your way through the littered aisles only to meet the unwelcoming cashier.

I can't understand how is it possible to have workers working in a store without AC. Just doesn't make any sense at all to me. I went 2 times to the store to make a purchase and had to walk right out because the store was so extremely hot. I can't understand how Family Dollar would allow this. We are in Florida people. Hottest days are in the summer and regardless of that, it's just inhumane. The store number to this Family Dollar is 7841. Located at 110 South Kirkman Road, Orlando Fl, 32811.

First off this store was just built brand freaking new in Linwood, PA on market street. Well everytime I go in there it is unbelievably hot and I even ask one of the cashiers why it was hot and she told me that there is no AC in the store. How on earth do you build a brand new store without a ac in it? Second off, I returned a ten dollar computer mouse, which took not one but four times for the cashier to do the return on my card and last but not least the money from the return was not put on my card instantly. When I asked how long it will take the cashier gave a huff and said "Well, it can take 24 hours or days. We don't know." Seriously? This is not ok and your company needs to do better about training employees and making the stores comfortable for everyone.

New Family Dollar store going up here in Iron River, MI. Unfortunately, I live right next door to it. We had a Dollar General go up down the road a bit from me, and the construction was done during very reasonable hours. Family Dollar... house shaking until 11PM a few night ago, work starting at 6AM today. I visualize the Family Dollar corporation standing in the middle of the construction site, and slowly turning around to face all the surrounding homes flipping them off individually as they rotate... Hi neighbors, and **. I will never step foot in another Family Dollar for the rest of my life.

Just about 30 minutes ago, I went to store #4018 located at 316 E. Johnson. The so-called MOD was on her cell phone as usual. I picked up some gloves and toothpicks, total $2.00. I went to ask where the light bulbs were located (Brandy is her name). She was still on the cell phone, but told me to go left on back wall. They were not there, of course, and I got a bit miffed that she was too busy to get off the damn phone to really help. I dumped gloves and toothpicks on a shelf, and walked toward the front of store to leave. She came toward me and asked did I find the light-bulbs. I said, "NO." Then she asked did I change my mind about the gloves and when I replied, "YES," she said she needed to look in my purse, that she was watching me on the camera. I lost my temper and "clicked" on her and told her she wasn't looking in my purse, that the mess was on the shelf, if she really had been watching, she would have seen where I put it.

After ignoring the rudeness of the same employee numerous times, I guess avoiding her wasn't the reaction she wanted, she decided to accuse me of stealing. After being told I couldn't leave until video surveillance was watched, employees then laughed in my face at the mistake they had made without any apology.

After returning home to find Family Dollar store coupons in the mail I reviewed my receipt and went to retrieve my discount. I was told by an associate that they wouldn't honor the coupon unless I returned all items and repurchased. Having worked in customer service for numerous years I do know that my purchase and receipt were well within the guidelines to honor. I was treated rudely and when asked to speak to management they never appeared. Due to this treatment however convenient I will no longer shop at Family Dollar.

Shalom and hello once again at this horrible Family Dollar store in Bedford Hts Ohio 44146 store#11111. The manager on duty on April 28, 2016 approx. 9:31pm. I was treated like a criminal in front of a line of customers. This was the second time by this same manager! I Ann ** spend much money there and walk there almost every day to purchase. I come with a smile on my face and leave sad, angry, upset and full of rage of the treatment from this horrible manager. This is the second time. SOMETHING NEEDS TO BE DONE ABOUT THIS MAN. THIS MANAGER MAKES FAMILY DOLLAR LOOK BAD. I WANT TO GO TO THE TELEVISION STATIONS ON THIS MAN!

I go to Family Dollar on Michigan street and the price was 145 to 150. I went and payed for my pop and I told the women that it said 145 150 for my pop and she went in, check and she said that it was not it. I look at the sign and it said 145 and 150. The lady said that "not, it is for the Sunkist pop." I know she lie so I told her I will never do business with Family Dollar again. They are very rude. I did a lot of business with Family Dollar. I buy a lot of stuff from that store. The one on Michigan street and Eagledale and other are very rude and disruption and disrespect and will not help their customers. They need to shut Family Dollar down and they get robbery. The corporate office don't care about their employees and they have no police in none of the Family Dollars. That ** sad. They are lame and rowdy. They need better customers service and care about their employees and fired them rude **.

LIKE many people, I have the aggravating condition of dandruff. I have tried many products like the overly expensive Selsun Blue and the better priced Head and Shoulders with little result in helping my condition. I would wash my hair up to 4 times a week trying to get some immediate relief. It takes weeks before results could be seen or felt.

At my local Family Dollar my friends and I will occasionally go and get energy and this was before they made a 2 student in-store only and we always have like 20$ or so. And every time we went the employee working the cash register always looked at my brother because he's ** and whoever was at the cash register would always stare at him like he's going to steal anything. So once he had money and we walked up to check out he or she would stop him from paying with money I gave him for his birthday because they thought it was counterfeit. So they tore the money and kicked us out. All their employees do the same thing. Even once they had an employee spy on him to make sure he wouldn't steal anything.

So, today I visited my local Family Dollar, it's a five minute walk from my house. I visit this store quite frequently, and today I decided I wanted to get some new nail polish. Upon finding the nail polish section of the aisle, I saw it was in absolute disarray with nail polish markings all over the place and all of the polishes were in the wrong slots and so on. I proceeded to pick out a few colors I liked and even tried some of them on my nails (I had no idea this wasn't allowed, especially since it was obvious other shoppers had tested the polishes all over the store's shelves and products). The manager walked by me and didn't say a word to me. While she was checking out another customer she yelled out to me, "Hun, you can't try the nail polishes on unless you're going to buy them," to which I responded, "Oh, I'm sorry".

I visited the above mentioned store yesterday and was apparently sought out as a shoplifter. Never saw a police upon entering store. When I reached the register to pay for my items there was an officer standing near the door. Upon leaving the store he asked for my cart. When I left the store he left. I will never shop in that store again. What can I do about being treated that way? I am a tax paying citizen. I did not appreciate being treated that way.

Very rude clerk. I went to return slippers that didn't fit. As I approached to explain my return, it raised his voice stating that there were no tags on the slippers. I had a receipt showing my purchase. He kept saying there are no tags. You could tell they hadn't been worn. At this point I was getting angry but kept my cool. A woman walked through the front too asking to use the restroom. He told her no, she asked nicely if her two year old could please use the restroom. Very rudely he said "I told you no." I found this very upsetting and unacceptable. I will never return that Family Dollar. The address for the store is 4609 Austin Bluffs Parkway in Colorado Springs.

I went to Family Dollar for a few birthday items. I saw a guy with a red shirt on but his back was turned so I said "excuse me sir, do you work here"? He turned around laughing and said "DUH idiot"!!! I asked to use the bathroom and he said it's out of order. So I go finish my shopping and a woman with 3 kids walk out the bathroom (customers). I went to check out and was waiting for 10 minutes so the employee can finish their text on their phone. I got aggravated and put my stuff down and walked towards the door just to hear a employee said, "that white ** needs to put her ** back where it goes, white people I swear". Very disrespected and won't be returning and spreading the word out!!!

Family Dollar in Haddon TWP, NJ is a mess. Trash all over the parking lot. It blows all over the White Horse Pike. Trash cans full. They are never emptied. I'm embarrassed to shop there. This is not my first complaint. I would like a response. Thank you.

I shopped at Family Dollar on Cook Street in Springfield IL the other day. I shop many Family Dollar stores in town. This has got to be the filthiest store I have ever been in. I have been there several times of the past year and it is always dirty and filled with boxes of merchandise in the aisles. None of the other stores are like this. I am not sure of the problem in this one but it needs to be fixed. I will no longer go to this store and I have spoken to several others that say they do not go to this store for the same reasons. Family Dollar is a great store but this one is making you look bad.

I am an elderly woman. I am in my 70's and I went into your store about a week and a half ago and it was about 9:15pm and they had the doors locked all ready and then I went back the next night and the same thing and this has happened almost everyone I go after 9pm. I thought Family Dollar close at 10pm. Well at least that is what is on the door and then I went there earlier and I got in. Well I don't see very well and asked this young man, Tony, if he could please show where something I was going for was and he actually turned around and looked me in the face and said and I quote, "Look lady I am not the one who is looking for the ** so I am not going to walk around the store and look for something I don't need or want so good luck with that."

On Christmas me and a friend decided to stop in and pick a few last minute items such as wrapping paper, tape, etc. As my friend did some looking round on her own I did my shopping. I found the wrapping paper I was looking for and I noticed a sign on the box "buy one get one 50% off" so I grabbed about 4 rolls and a gentleman standing next to me. I also informed him so he grabbed a few as well. I continued to shop, while the gentleman checked out at the register. I could hear him telling the cashier of the sale sign, she went back and check and gave him the discount.

Okay it's no secret here in Ft dodge, Iowa - obviously this company has a problem hiring help in general. But I keep trying to shop here. Since Stephanie ** ran this store you have hired people or managers who steal. Don't put inventory out/don't have any help who waits on you. Now I quit shopping here when tubs and carts of stock blocked anything that was on the shelves. Ridiculous. But the lady now is very unfriendly, very rude, oh and how about the fact that I'm never there more than 5 minutes unless you people aren't checking! To greet people at the door the way you did tonight. WE WILL NOT SHOP HERE ANY LONGER. AND IF YOU HAVE NOT FIGURED IT OUT YET - you need us as your customer, repeat customers. You lost this family. Ma'am you are very rude. You need to work on that. I guess at least you clean the store and organize it, but we are done shopping in this place. Enough!

I have shopped at this particular store for five years now and if it wasn't for convenience I probably wouldn't have shopped there after the third visit, but the city of St James MN is very small and there are limited choices. As a household we spend between 100 and 200 dollars a week here even though I have waited up to ten min to be helped at the register or I've had to wait on employees to finish their conversion to be rang up, or I had been over charged for prune juice and because I asked for my money to be put back on my card I had to stand there and watch as both employees rolled their eyes as the one walks off then yells the correct price back to the other cashier as both of them laugh as if there was a joke that I had just walked into.

As I put the items I wanted to pay for on the cashier's counter, she proceed asking if that was all I wanted to buy. After replying "Yes," she calls on another person to "help her." She went on saying cameras caught me putting merchandise inside my personal bag. Then she said a "customer" said she saw "me & my husband" taking several items & put it in my bag. I put my bag on the counter and took everything out, and told her I put my cellphone in the bag, not merchandise. She apologize several times, but the damage was done. I understand she was doing her job, but a better approach would be for her to ask if I put any merchandise in my bag, then explain why she asked, giving customer the opportunity to speak. I think it was very embarrassing to be accused.

On 12/16/2015 at approximately 8PM I entered store number 09058 during my visit to Brooklyn. There were police officers in the store, apparently one of the employees was the victim of a robbery. This same employee went around the store knocking things over and bumping into customers. The employee then approached me from behind and I couldn't see her. Instead of asking me to move, she pushed me and continued to walk past me. She then pushed another customer who was also waiting on the checkout line.

I have a complaint about the inconsistent prices in the store. I thought this one shelve was a bargain shelve, it had no price on it. Get up to the check out and he charged me $1.35 for one spice and $1.65 for the other. When on the shelve where they usually have spices states only a $1.00. I said if this is owned by Dollar Tree why isn't a Dollar Tree, he states, "we don't have to change." He being Kevin the Manager. I think Sidney should have a dollar tree. I love the one in Sterling. Are they trying to cheat people or what? This has happened before. I think a lot of folks would welcome a Dollar tree here. We do not have a Dollar General anymore either. Thank you.

3RD TIME I HAVE FILED THIS FORMAL COMPLAINT, THEY ACKNOWLEDGED RECEIPT AND HAS YET TO BE ANSWERED BY FAMILY DOLLAR CORPORATE! This is not the first time that I have entered this Family Dollar Store #05096 [Syracuse, New York] and been treated with a discriminatory animus. I am a 60-year-old white male who entered this store at approximately 4:50 p.m. on November 24, 2015 to make a purchase on one item (Sun Dish Det Oxy Blue Aqua, 20 FL. OZ., $1.08) (receipt no. **).

Looked for two weeks for our tree from last year, we couldn't find it. Went looking for a tree, found one that would work. Cheap ** little tree but properly lit and that was the selling point. I wanted it for my great granddaughters who are both under a year old. Well as these things happen we found the other tree. I went to return the new tree and was told that unless I had my receipt, I could not return for a refund or store credit. I was told it is because it could have been stolen. It is a tree, 6 1/2 feet tall. Please tell my why I should EVER RETURN to any of your stores? This is not how to treat your customers. Your company will have to make some major changes not to go under. I hope you do!

Well I purchased these items: Family Dollar brand pull ups boys, paw patrol pop up table, singing doctor dollar, glitzy dollar, Resolve foam carpet cleaner, 2 trash bags (1.00), body wash (1 brand Suave, other Family Dollar brand) & 4 pk of sponges with a 7.50 discount. My body wash was left but nobody can seem to find my purchase. You called the store, they say they have no record or corporate can't see it. Why the hell would u make some ** up like this? I'm really pissed off. I was in the store on December 1 don't remember the time, I'm pretty sure I'm on camera though, I have a Mohawk, black young woman. I just want what I paid for but my order mysteriously disappeared. So what happened to my order?

The manager was complaining about a customer in the back room which I overheard and then she called the customer a **. I instantly walked away from my shopping and went to the young lady at the counter and asked for the corporate number. The same person that made the comment came to the front and I asked for the number and told her why I wanted it and the first thing out of her mouth was "you didn't hear that" and of course I did but then she went to tell me she had mixed kids and of course that meant nothing to me but I know what she said. She then tried to antagonize me to her co-workers etc.

I tried to purchase an Amazon Gift card. The store manager would not allow. He said I had to use cash. I said to him that my debit card is cash. He started arguing with me in front of the counter with customers in line. I plan to go further with this.

It was November 17th when I went to the store in Elkhart store number 1135. I went in to get Christmas decorations for my mother's grave when an employee had asked me to move so she can get her cart through. I had items in my hand that I had laid on the floor that was going to retrieve after I move my cart so she can get her cart through. The woman was very rude. She commented to me and said "how rude can these ** customers be." Those were her words and my response was "how ** rude can employees be and that forward." She continued to follow me and talk bad calling me a **. I'm stupid laughing making fun of me. It was bad and it was the worst experience and of course it was in Elkhart Indiana the worst place to live in.

I go to Family Dollar about 5 times a day. I love employees. They are very nice. I know everybody by their names. Their stores is very clean.

I am appalled at the Family Dollar near me on Gus Thomasson Rd., here in Dallas, Texas. I shop at this store at least 4 or 5 times a week. Well at first I was always greeted and asked if I needed help by the manager Rosa and her co-workers. Then all of a sudden the attitudes changed. I was followed and watched and embarrassed.

I am a customer of Family Dollar. I go like three times a week. I know most of the employees that work there, the manager is really nice and friendly. I use to say the same thing about assistant manager. On October 31 2015 I went to returned a Halloween costume. The line was long so all I did was stood in line and as I was in line I got two plastic woven bags. A customer in front of me had a shopping cart with two babies in there and she got to cashier. The cashier was very rude to the customer. She said with a very mean tone, "Are you ready or not ready?" Customer said yes then cashier said again, "Are you ready? Do you not see I have a long line?" Customer said, "Give me, if you give me a chance I'll get stuff out of cart." Then cashier said again, "Are you not ready? Let me ring up somebody else."

While shopping at Family Dollar store #397 my daughter was going to purchase a box of infant ibuprofen around 6pm on Oct. 27th. The box she had picked up was crushed. I had forgot to get a basket so I took the item back up front with me while getting basket. Told not at register "just getting basket", held up item, went back to aisle to exchange item but there were only crushed ones so I put item back. Went on to shop, got in line to pay for my other purchased when 3 police officers called in our of line and asked us where the infant advil was! Apparently the store manager had called the cops on us! They called us out in front of all the other customers, searched us, made us wait into they investigated further.

Family Dollar sucks so bad that I quit after 2 weeks. This company has so many little rules that it is real easy to get fired over stupid stuff. Apparently there is a high theft rate with this company that they have to put security tags on everything in the store. The computer system is so outdated that customers have to take a few minutes because the system run so slow when using the credit card machine. Products that was marked down wasn't ringing up correctly at the register so customers end up leaving mad without buying anything.

Ok so this was happening yesterday at Family Dollar at Vernal Utah. Last Friday I went in the store and saw bag of Huggies diapers had a red tag and they're having 75 percent off red tag. Since they don't have those scanners where you check the price I went up to the cashiers and ask for the price and it rang up to the regular price. I said "well it has a red tag." She goes diaper doesn't include to the red tag sale. I said "well it's confusing." I went home without any purchase. I coupon there and they don't seems helpful or like me the way I coupon there.

I put in an application in but my application was not complete. The manager Amanda call me by cell phone #** and told me that when she tried to pulled my application up it was not done she needed me to come in and finish which would result in hiring me before the weekend. So I went and completed my application. 4 people either quit or was fired. I don't have a job and looking which is right around the corner from family dollar. Ms Melanie which is another store manager which she could not understand why haven't I started working when there's only 2 women at this time working there's nothing wrong with me physically or mentally I can work. I walk pass the store 2 female unloading trucks instead of giving me a chance period.

Went to 119 St. NW 1st Ave. The cashiers are not bright at all. I won't never go back.

My name is Darryl ** Sr. I was a customer at Family Dollar on 13th and Quindaro in Kansas City, Kansas. While proceeding to pay for my wife's cough drops, I was confronted by a snake that came from under the counter and pop cooler. After confronted and while perfecting myself, this same snake bit me while inside the Family Dollar facility. After reporting this, later to become painful and life long injury to my nervous system. Corporate office from family dollar called myself after my visit to the emergency room and other hospitals, and doctor's office.

I went in. Was buying things that had red tag. Went to pay. They wanted to charge me full price, not the 75% of the red tag. That's not right. That is false advertising. I am mad if it's not made right. I am contacting a lawyer.

I was shopping at the Family Dollar Store #9209. When I went into the milk cooler there was mold all over the shelves. I went to the bread aisle and there were cockroaches crawling on the shelves and I noticed a cockroach in the bread bag. I spoke to an asst manager whose name tag said Jess and she told me I could go to the Family Dollar down the street if I didn't like the store and was very rude to say the least.

Went in to shop. There were roaches coming out of food boxes. Went to coolers and found mold inside coolers. When I approached an asst manager name Jess she was really rude, told me to shop elsewhere. I use to shop there quite often up until 2 months ago. They switched all managers out and replaced them with 3 new female managers. Worst mistake ever. Had I had this experience few months back something would of been done. Never will I shop here again.

I went into Family Dollar on 105 superior. No customers in storefront but me and my children. Two workers behind counter loud talking about personal issues. My children went to use bubble machines - it took money. My daughter went up to sales clerk - he was still having personal conversation. My daughter had to interrupt ask about machine. He said it was broken and kept on having personal conversation loud. He gave her no info as to how get money back or that he was sorry or didn't come from behind corner to make sure everything was ok or not.

I was abused by your store manager at your Tecumseh OK store when my credit card was declined. The manager was already in a complaining mood griping about how much she disliked customers that would cause her returns to the shelves. I asked the cashier if she thought my son would wear some socks I'd grabbed from girls area as they had no boys socks that was comparable. Both the cashier and your Family Dollar manager said no they didn't think my boy would wear the socks so I placed them in the return basket and began to hear all about customers that caused her returns And if they didn't have a enough money to pay then they shouldn't put the items in their baskets.

Your Family Dollar Store located at East 38th Street and Post Road in a strip mall has a white manager in a all black neighborhood. On September 24 around 11 o'clock a.m. the manager was waiting on a white couple when there were about 5 other black people standing in line. The white couple did not have enough money to pay for a pack of cigarettes, he asked to leave to get more money from the car. The black people in line were ready to pay for their stuff when the white manager said the cash register was locked up and could not wait on anybody until he got back. This caused a uproar.

First off none of you people have not the slightest idea what a Family Dollar employee goes through. Those boxes that are in the way is because there's not enough PAYROLL to stock the shelves. If there is expired food it's because they don't give you even ten minutes to check food. I have the same chart and they want you to check food every Sunday but do you know what else you have to do on Sunday or any other day? There are usually 5-7 projects on the computer you have to complete. There's a 1000 piece truck that you have to put out. There's recovering the store. There's sweeping, mopping.

I was just recently in the store and had intended to purchase some items from a section with signs posted all over stating "take an additional 50% off". The items were marked with a reduced price sticker so naturally I assumed the priced were 50% off of the reduced price, since all of the signs said take an additional 50. When they didn't ring that way at the register the cashier went to get the manager and I asked why they were not an extra percentage off. She said they're priced as marked. So I showed her the signs.

On 9/19/2015, around 3:30/4:00 pm visited Family Dollars at 1318 Lee Chapel Rd., Gb, 21455, Str. # 05237. I have been visiting this location for years. Spent well $1,0000 or more in all that time. They were rude, inconsiderate, with no help for customer. Will not ever return as long as they are working there. Need to have better education and training. Thank God for Dollar General.

I was at F. dollars store 08785 and my daughter hair spray didn't ring up half price. So the employee called the Asst. Manager Michael over and told him the problem. So my daughter was trying to explain to him the problem, then Michael go "ok be quiet I'm working on it." My daughter said "well you don't have to be so rude." Mike said "well I'm trying to help you and I have customers waiting at the other register." So I said "we trying to tell you what's going on you so rude." I said "that's why I don't like coming here."

So me and my cousin go into Family Dollar Shelby Ohio, of course the land of racism. We hear the female manager named Nancy call a customer a their and a **. I look at my cousin in complete shock, we put back all of our stuff because we notice this man hasn't took anything. It's a shame, it really is.

I went to the Family Dollar on 906 N. Broad street in Philadelphia. The item tags states 6 cans for 3 dollar. When I went to ring up items on my card I notice that the items ring up 55 cents which is their regular price plus taxes. I let the cashier and manager know that it was ringing up wrong and that it should be 50 cents plus taxes, so the manager gave me the difference back in cash. So two days later I thought they have fix it in the system but they didn't and they refuse to give me the price that was on the price tag under the item. They stated that is how the price is set up in the cash register and there is nothing they can do about it. 3.00 + 8% in taxes is 3.24 not 3.56. What they charge me and insist is the right price. So I didn't buy the item this time. I lost the first receipt.

Lisa at store #10555 MWC OK need to have taken some customer service classes before she became a manager. I was in the store on 09/09/15 to pick up a few things after work. The line got long so she came up to help the other cashier. I was next in line, she looked over me and told the guy behind me can she help him. He said "she's next." When I got over to her line I said I was next. She said "oh well." I told her I was going to call the main office. She told me that's not going to take any sweat off her back and I told her "it might take some money out your pocket if they give you a couple of days off for your action." The guy was white and I'm a black female. I should have been treated the same as he was. This is 2015. Thank God he was a nice man.

I have spoken to the Manager about the weeds and trash many times, And NOTHING is done about that. I have called the corporate of Family Dollar - was very nice gentleman, was very helpful and told me it would be taken care of. He transfer me to the district manager Kathleen (**). She Kathleen has told the weed people were just out there. This was the 8 August 2015 and she would put an order to have the weeds taken care of. As of 3 September 2015 nothing has been done. I have sent her pictures of their property. I spoke to Kathleen on 9 Sep 2015 and was told she was busy with inventory and had put in a request on the 8 September 2015.

I am a frequent customer. I come in here once everyday or once every other day. I asked the lady about the 60% off all summer items. She answered me very rude unfamiliar with what I was talking about. She didn't even greet me when I approached her. I asked her if I grabbed the correct plates it said buy one get one free? She continued to be rude to me. I said "I can get this free with the coupon right?" She said "yeah." I said "do you have some scissors so I can cut out this coupon?" She replied "yeah we sell them in the store. They're everywhere!" She didn't even have her name tag on. On the receipt it doesn't even say her name. I come here everyday practically and I don't deserve this customer service. I spend lots of money here on a daily basis. To receive bad customer service. This store # is 0521, location is 5613 Uvalde Road, Houston TX.

Barnabas, the "manager" at Store #00052, needs to get a grip on his attitude or not be allowed to deal with customer complaints. I went Friday after work to pick up cat food and ended up buying several more items. When I got home, one of the items was not in my bag, so I called the store and was told to come back with my receipt, which I did (Exactly what I wanted to be doing on a Friday evening, right?). His manner was very aggressive and intimidating and he did everything but actually out and out call me a liar. As I left FINALLY the store with my item, he sneered "we'll be happy to take the missing item back when you find it."

So I walk into Family Dollar on Frankford Ave. Store #03364, 7310, Frankford Ave. I have been shopping here for over 8 yrs. I go in, grab a PJ outfit for my son, then go to the women's section, grab a pair of sweatpants and then I see a cute sweater so I take off my work T-shirt that smells like food (I have a tank underneath) & I try it on. Fits good so I take it off, put it back on hanger and then fold MY work shirt and put it in my tote bag I had sitting on the floor. So the manager walks by & starts looking in my bag, she doesn't touch anything, just keeps looking and I asked her to please stop because it's rude to look into my bag and she said it's rude for me to sit my bag on the floor for people to look into it!!! What??? I said, "Please tell me how that is rude???" So she goes on to say, "What do you have in there, a shirt?" I said, "Yes, my work shirt." And she says, "Well, you are trying on clothes with a bag on the floor so I need to look."

Today is Aug. 28, 2015. A normal day. I always shop at Family Dollar here in Hutchins, TX. Not cause I like their customer service but because it's the only store here. Anyhow today I go in with my children. We always get something special for them on Fridays and we go straight to the small toy section and as always this isn't the first time this has happened. One of the workers comes over and starts yelling at my kids that they needed to stop touching stuff and said that they were gonna have to pay for something that was already open. I have worked in retail for over 10 yrs and I know that we like to keep a clean store but I have never allowed anybody I've ever worked with to make a customer uncomfortable shopping. This women was very rude and wanted to stand there and argue with me until I told her I was going to make a complaint. I was so upset I cannot even remember her name.

This is the WORSE company I have ever worked for. They discriminate due to age. I saw young girls start as cashiers at a higher rate than older ladies. When I first started I had a great manager who then went to another store. We ended up with a 30 year old boy who acted like he was 17. He would talk about his "employees" behind their backs. He couldn't find any help because he was so immature! To watch him do an interview was like watching a teenage girl - all he did was giggle!!! I wouldn't recommend this company unless you want to be used and abused. So glad I'm out of there. Much HAPPIER I actually work for an adult now. I don't want to give them ANY stars but you have to rate them.

Our local Family Dollar in Hilton, NY has the best store manager... Even with all he has to deal with, he never loses his sense of humor; he always takes the time to chat with his customers, even if it's just for a few minutes while cashing them out. Store is awesome.

I live across the street from Family Dollar. It was times that I went in there with 5 mins to shop. I arrived today at 8:45 for the door to be locked and they said the store was closed. So why have the hours down for closing at 9 for them to lock the doors 15 mins early. I only needed one thing.

I worked for family dollar for over 3 years. Worked my way from a CSR to a store manager. The location was Fresno Ca #8776. Not a very good area. We had been experiencing a lot of shoplifting recently to where people would just casually walk out with merchandise. On one day, I happened to be at the front of the store and was faced with a shoplifter holding two laundry basket full of unpaid merchandise. Add a reflex, l grabbed one and recovered some of the items. This is a policy violation so I chose not to tell my dm. All was fine until I had to write up one of the asm's for attendance. It was a recommendation for termination. He was upset about it.

I rather travel to a different store when Family dollar is right across the street from me. They are so rude in there and they talk to you like you're dumb. My 2nd attempt trying to use coupons and they wouldn't allow it. They said I can only use 1 so I called the manager later on, even she was so disgusting to me on the phone. I'm trying explain to her, she's like "you have to read the coupon, our policy is 1 coupon per day." I told her "I'm aware of the coupon and the policy doesn't say that." She's like "well come in and show me where!" So ghetto in there, I think I'm just wasting my time if I go back. It's coupons lady. It's not that hard, just scan and go ugh.... The manager and cashiers are terrible. They need more training on customer service and needs to learn the meaning on the coupons.

I worked for Family Dollar just almost two years. When I first started I was welcomed to the store with open arms as a family with my past store manager. Once he was transferred to a new store I was left to run the store and take ownership of the store until they either, one, made me the store manager or two, send an experienced store manager. I went over a month working almost about everyday open to close with no store manager training the cashiers how to unload the truck, how to use the PDT gun, how to quickly do door to shelf.

Today I visited the Family Dollar located at 9000 Airline Dr 77037 at 6 PM. I use coupons for my purchases since I am a single mother living of minimum wage. But the new Manager which she also works for General Dollars store gave me a hard time like always. For some reason she hates COUPONDERS and only allows us to use 1 manufacturer coupons instead of 4. She is rude and likes to humiliated COUPONDERS in front of other customers. I shopped at Family Dollar for years but please talk/educated your store manager about couponding nevertheless customer service!!

Been employed with Family Dollar since August 2014. I am a middle aged white woman. I have worked in healthcare for 30+ yrs with management experience. My first year in retail as asst. manager. I honestly believe I had chosen the worst company in the history to mankind. To start there is no Heat in winter, our store is surrounded by mountains and with -19. Some mornings store would only get to maybe 60 in the afternoons. As night fell temps would start falling again. The explanation was a follows, "corporate office control thermostats and manager instructs you to turn on lights as soon as you come in because they generate heat too." I developed pneumonia and off 9 days no pay and extensive and expensive health care bills. Another employee tells me to wait till summer - it's even worst, no air condition either.

Bought over 30 boxes of floor tiles and because no receipt would not take back was not open or used did not ask for money. I believe due to the fact that your stores are being closed they are told not to accept returns. I am very upset and I use this store a lot. I asked that I be refunded my $10.50.

One store closed, two others out of stock. Wasted gas.

I dread going into this store. The parking is small and ridiculous. The parking lot is VERY nasty and dirty. I actually took pictures of this. The employees are rude and very lazy. They do not speak to you. They don't greet you. They have an attitude when you ask for help. The store is never stocked. Aisles blocked and the store is nasty. The check out line is always very long. The neighborhood is very disgusted with this store. The manager is not helpful because they take the employees side and never solve the problem.

I came in the store today and the shelves were fully stocked. So I was able to get everything I needed. The store was also clean. I especially liked the discount table at the front of the store. While I was there the line began to get long and they immediately opened another line. I was very satisfied with my visit today.

Dread going into store. Workers are rude, never speak or say thank you. One day I had a six pack of coke in my cart but found a twelve pack on sale in another location in the store. Took the six pack out and put it on shelf. Worker came from behind counter and said really hatefully, "That doesn't go there!!!" She proceeded to glare at me. I only returned to store after she was placed in another town.

I've been shopping at the Family Dollar store in High Point NC 840 South Main St in High Point. Well on this particular day I came in to spend at least 45 dollars as always and the redheaded store manager guy told me I had to leave. I ask him why, he said I stole some soap. Out of all things he said soap. I immediately became upset and told I didn't take anything from this store. He told me it happen on his day off and that he seen me on camera. I continued to claim my innocence but he rudely cut me off and said "either you can leave or I will call the police." Reluctantly I left. Now I spend my money with the Mexican market store. Someone needs to get this straight.

I was in the #10208 store locate in 3382 Atlantic avenue, Brooklyn, NY 11208. There was chaos and clutter all over the store. People couldn't walk down the aisle because there were too many things to put in shelves. Workers talking among themselves more talk than work. Only one Cashier. This happen every week I go there to pick my essentials things. They need better management and if the shelves need to be refill do it before opening to the public, not when they trying to do their shopping.

Working for Family Dollar isn't a good experience. Being short-staffed especially on busy days is a tremendous headache. Getting short bs hours only during closing shifts because I'm not Hispanic angers me also.

I purchased a can of Copenhagen 7 7 2015. When I was driving home I looked at the expiration date. It had sell by January 2015. Somebody needs to check dates on a timely schedule. So I drove 24 miles round trip and now I will drive another 24 miles to take it back. So I spend 20 dollars in fuel because your employees are selling out of date product. I am not a very happy person. Thanks!

I purchased the Family Dollar brand of Feminine pads for the 3rd time until I realized the pads gave me a severe rash. The first two time I purchased the feminine pads, I got a rash and bumps. I thought the rash came from me shaving, but the third time I did not shave and caught a severe rash that burned the skin off on my vaginal area. I wish I could post the picture. Warning to all women. Do not use the cheap Family Dollar feminine pads. I will complain to the company.

I have been a regular customer of the family dollar at portayers center since it opened spending up to $150 a week. But the last months it been less and less. Out of the 25 items I've been purchasing, it's now less than 5. But MORE and more items from mexico. If you DON'T want to stock items for sale how do you expect to keep customers?

Today, June 25, 2015 @ 10:54:18 I made a purchase for $75.40. I had NO problem paying my money. While leaving the sensor in the store made a beep, which is normal to me because I've purchased curtains, perms, etc. before and the other cashiers will always say, "It's OK go ahead." This beep wasn't the sound you will get if someone was actually stealing because I've gone to this same store and witnessed theft. Some lady come running over, "Wait can I check your purse?" I was embarrassed by her accusations after I'd just spent my money. This was my second and last incident, I will NEVER spend another dime with any FAMILY DOLLAR!

Store manager ** of the newly opened Dallas store #11025 followed my family and myself around the store checking a hair dye box after we put it back on the shelf. After following each of my two groups, my wife, sister-in-law, and 3 month old daughter as a group and me and my brother as another, we felt uncomfortable and proceeded to head to check out. She then came unglued accusing my brother of stealing a can of Axe he had sprayed to see if he liked the fragrance. She stated that three people had been caught stealing today, as she stood there arms crossed with the most hateful look anyone has ever given me.

Their checkout is only one person, often times on the phone in the aisles and rude to customers. I pointed out error on my receipt. One clerk said "it's only 25 cents, sir!" Another clerk rings up the promo discount on only half my stuff, then takes 2 min. trying to cancel a mistake she made while 6 ppl in line stare at me. I get home and 3 cans fall through the weak bags they use. Stay away from them if you can! Use their ads to buy at Walley World.

I went to the Family Dollar in Augusta Ga. on Central Ave at about 7 pm on Tuesday of last week to grab a snack. When I entered the store there were two cashiers working and both seemed to be unhappy. Considering the fact that I was the only customer in the store I assumed that I would be greeted, which I was not. My complaint is for the plain rudeness these ladies displayed from the time I walked in the store until the time I walked out.

Cashier was completely rude to me because I was using coupons. The item I was buying was $1, with a $1 off coupon. Before even reading, or scanning the coupon, she said she will not take it because I wasn't going to get something free. I informed her that I was following policy, and to read the coupon, and even call the manager if need be. She told me I was going to cause her to be fired, as if I were attempting to get one over on her. Her entire demeanor was uncalled for.

610 E, Broadway Toledo,Ohio 43605 - I frequently shop at this location. The management is something very unbelievable. They present really poor customer service. When you ask them for help they always give you a feeling that you're bothering them. I've never ever been told hello or thank you, but by the new cashiers. I have witnessed cashiers eating while ringing up items.

I arrived at Family Dollar in Munising Michigan around 7:30. I grabbed a few items and approached the register where a cashier named ** was assisting a customer. I asked her if she knew where the hose nozzles were located after she helped the elderly woman which looked like she was helping her put minutes on her phone. She finished up and took me to exactly where they were located. She was very helpful and polite, very nice woman. I thanked her for her help and asked her if she was able to help me put my items in my car, I was unable to lift heavier items. She helped me with my stuff and helped me put them in vehicle. Wonderful employee. Your company needs more workers like **. I had a great experience and will come back.

I go to the Family Dollar on Frankford & Cottman often. They have a wonderfully helpful, fun staff that work very hard. All I hear is customers complaining about "Only one register. Ugh!" The lines build up quick and nobody can guess when the flood gates will open. There is always a cashier ready & when the line gets long, they always ring the bell to request backup. The other cashier is always stocking or running errands, helping other customers. Backup always arrives, as fast as possible. Any real hold up is due to a customer that can't figure out how to swipe their debit card or are arguing why they can't use food stamps to buy cigarettes.

Yesterday I arrived at a Family Dollar in Nashville and I was there 15 minutes early. After asking you how long would it be before the store opened I was told the answer and I said "ok I'll wait." The lady said "I don't give a damn what you do." Very rude.

I was on my way to catch a bus home, carrying a paper bag with garlic knots from a pizza shop I was in, and the bag was literally dripping with oil and leaking heavily. I couldn't get on the bus with this, so I decided to stop in the Family Dollar to get a plastic bag so that I could put the leaking bag into it and prevent spreading grease all over the bus seats. I asked the cashier for a bag and offered to pay a dollar for it, but instead she forced me to buy something first. So I bought a pack of Skittles for $1, after which she gave me a bag.

I think it's sad that they hire out of town people, it's Au Sable Forks that gives the business so why can't Family Dollar hire local? I have put my name 6 times and I never get an interview. I have more than enough experience. I works at grocery store for 7 years as a manager so the manager can not say lack of experience. Also the manager is as friendly as a cobra.

I have had several problems with the check out. The line is always so long due to no help. The employees talk among their selves like we are not there. I also tried to purchase two 2 liter Dr. Peppers at the price shown and ** told me that one of the stockers put them in the wrong place so she insisted she had to sell them at a higher price because that was the right one so I put them back and left. It's not the customer's fault that merchandise is put in the wrong places. And to top it all off, tonight May 6th I went to the Family Dollar again at nine forty eight and the manager had the doors locked. She looked right at me and kept doing what she was doing like I wasn't there. I go there because it is close to my house and somewhat convenient. But it's really getting out of hand when the store sign says they close at 10 and they have the doors locked at nine forty eight.

I visit the Family Dollar Store in Wilmington, NC store on Market Street, on May 3, 2015. It was a rainy day. The Manager was saying as I swipe my credit card, "When it rains the cash register tend to don't work properly". I swap my card and she said I had to swap again. On the second time, it declined. I swap it for the third time it declined. I told her I know this wrong, I am positive I had money on my account. I went home and called my bank. It was 72.05 taken out my account by Family Dollar store. I went back to the store and explained to the manager, that 72.05 was taken out my account. She says "yes I remembered you." She told me that I needed to contact my bank of the error. They are awarded of it. I said, "Since this was your error, you need to correct." She was telling me some things, in which I didn't want to hear. She called the corporate office and they said they was going to reverse and put it back on my card.

Sign said clearly 2.85 for 34 oz. Bottle of Dawn dish detergent. Manager and clerk both looked and said sign was wrong. I said that I should be charged the 2.85 not the 4.85 that it really is. He argued with me and said no. He said he took sign down but that's not the point. I feel I should have been charged the sign price. Happened in Family Dollar in Long Branch New Jersey 07740.

The pay with family dollar sucks and when you're part time, you might get 15-20 hrs a week and a person can't make it on that! Showing favoritism isn't right, we are all trying to make a living! Corporate has no idea of what really goes on at the stores -- phony managers take the glory when it's really the asst manager who deserves the pat on the back!

I saw a manager at the Family Dollar on Deans Bridge road yelling at a boy as soon as he stepped into the store. It appeared the boy didn't hear or couldn't hear her by the way he looked at her and kept walking. I noticed the manager following him around the store belittling him simply because he belched, mind you the child said excuse me. I watched the other sibling to inform the parent. Once the boy got in line, she started again, but this time she (manager) was talking about coming around the desk and teaching him some manners. That's when the parent went into defense mode, and the manager acted like she wanted to fight her. Mind you the manager would have lost, the man was a veteran... I hold no good reviews for this store 8564 and will inform others of this ghettoness the management holds towards her customers.

There was a sign on the register that said close and I ask cashier if she could help me on the open register. She said in a very rude manner "I am not there, I am on the other one." I said "okay, the reason I'm asking is because these one says close." She rolled her eyes and said "well the other girl is on break and these is her spot." Then I went to where she was and she put the close sign on her register. My family and myself were felt feeling very disrespect.

** the manager @ store # 04525 is an asset to Family Dollar. She is always helpful & polite & has good customer service skills. Retail store managers should have the good attitude that ** has toward customers.

All of the food at the store on 19th and Peoria has a soapy taste to it! I've had my Easter candy bread tortillas as well as crackers have a cleaner taste to it! 8 times out of ten, it's been bad! I've complained and they say no one else has but I find it hard to believe. And when I do go there, I only buy food because food stamps. At home my cleaners are stored in bathroom so it's not on my part.

Friday, April 10th 2015 "The worst day of my life." At approximately 7:31 AM I completed the pre-trip inspection on my semi and semi trailer and headed to the first of four stops I had to unload at on my run for the day. I completed unloading at the first two stops of the day and was headed to my third stop to unload. Needless to say I was on my way to hell and didn't know it. I am white and this store was located in a predominantly black neighborhood (I am far from racist, my step dad is black and I have more black siblings that I talk to than white siblings). I work for a trucking company called Werner Enterprises and deliver freight for family dollar out of the Front Royal, Virginia distribution center.

I went to the Plaza one fourteen Family Dollar store and I ask the cashier to take the shopping car outside and she told me "but you need to bring it back in the store because can be stolen." I am a customer with disabilities and I know she was wrong. :( They are the employees not me.

I was overcharged only by 2.50 and was treated like I was trying to scam them after spending 167.00, and they argued with me in front of customers and never did return my money! The girls in this store were untrained and uneducated, and have no customer services whatsoever! I will never return to this store and or FAMILY DOLLAR again. I have never been treated so horribly with any establishment! I would brag to my friends about the great deals at Family Dollar, but this service is no good and I really don't care about saving a dollar now! I am done with cheap stores because of the service people behind the counter! Not to mention they never let you go to the bathroom in their stores! I am sick of this store and the service people that run them!!!

I've had small items that I've bought missing from my bags when I've come home from Family Dollar many times, and thought I lost them, until I read that it happens to others there, too. They really do keep things behind the counter and hope you don't notice. Today I had the rudest customer service experience of my life- the cashier charged me for things I didn't buy, and then made fun of me with the customer behind me because I was taking too long trying to find out why my total was so high. And it was because SHE charged me for extra items. When I pointed that out, she didn't even have the decency to apologize, just mumbled something under her breath. I wrote a letter, and got a response, just an apology, with the comment that I should have told the manager, instead of writing corporate. Other companies will be nice enough to send out coupons. Not shopping there anymore.

I live in Worth and every time I shop at the store located at 6720 W,111 St. Worth IL 60482. I visited the stores this evening, March 29, 2015 at approximately 6.30 pm. I was unable to get through the store because of the many boxes of stock blocking the aisles. A disabled person could never navigate the store. One of the employees was straightening out the stock in an aisle I was trying to get through. There was an old display blocking the end of the aisle. I waited for the employee working in the aisle to move the display, however, I had to move it myself. I tried to go down another aisle but a big box was in the way.

Family Dollar on 48th and Main st in Jax FL 32208. Every time I go there I'm looked at evil. I've been accused of stealing when I came in and spent at least 20 cash or more. At that time the girl didn't even ask me. She called police after I left and went another store then a nasty officer snuck up behind while I had my baby with me and tried to arrest me for nothing when I had nothing but what I paid for. I have black children. I am white. I get nastiest treatment from others due to this.

I pulled into parking lot @ 9:36p on March 22, 2015 prior to heading to work night shift. I simply wanted to purchase earphones. When I arrived the gate was pulled down and doors locked. Another car pulled up and this guy got out. One of the employees raised gate and unlocked door to let a person exit. We asked about coming in to make purchase; worker said she couldn't do that, because the store closed @ 9:30p. Both myself and the guy told worker that the store doesn't close till 10p according to the sign posted. The worker was very nonchalant and kept saying how she was sorry, but they close. So, Family Dollar needs to rectify this situation. Change the hours on the doors... do something. Thanks!

Three weeks ago I went shopping in the Dunkirk Family Dollar Store. I was in line behind two people. The clerk who waited on me and everyone else was on the cell phone talking to someone. It sounded personal and when I was all cashed out she was still on the phone. I felt it was rude to me and everyone else. That is no way to run a business and I have not been back since.

I bought some candy that they had just stocked Mike & Ike's but when I bite into them they where hard as rocks. Broke my teeth. I am still waiting to hear from them. A girl fell the other day. Wasn't even hurt and all they could think about her. She even laughed and said easy money but I don't even have teeth. Do you know how embarrassing this has been?

Why is Family Dollar called Family Dollar. They use to be cheap now everything is high. I can get name brands cheaper at Walmart. I will never ever buy anything at Family Dollar ever again.

Our children are not allowed in the store unless they are 18 with a ID. I have never heard of that before. This is the only store that I know do that. If this is the store policy why not post this so that residents of this town will know this is the store policy and not word of mouth! Please post this because this is discrimination as of now!

While about to checkout the cash register fell on my daughter. Hit her in the head and on her arm. The cashier ask was she leaning on it. In a rude manner. Then, said don't worry we have cameras. The manger was upset due to me not picking up the Lollipops that fell. I will never come back in this FAMILY DOLLAR STORE. # 1457 @ 1153 Camp Wisdom manager ** 2/12/15.

When purchasing 2 for $1 cards today, the clerk insisted one card was $1. I told him that wasn't what the sign said, and both cards were imprinted with the same price by the mfg. The cocky clerk called his supervisor. I went with her to check the price...it indeed stated 2 for $1. She told him to give it to me for that price. He didn't want to hear that he was wrong, then called someone else on his personal cell phone, and started arguing with that person. The line was getting long. I just left the card and walked out. For .50 I will NEVER go into another Family Dollar again. The stores are dirty, unkempt and very unprofessional sales clerks. The regular Dollar stores are bright and cheerful with KNOWLEDGEABLE staff.

Store #07605. This is my neighborhood store. On the day of 02/08/2015, I walked into this store for something so simple. We had just come in from a neighboring city a 30 minute drive. My husband is a heart patient. Part of his medication regiment, includes a water pills. So as you can imagine he frequently needs a bathroom break. As I was shopping he decided to go in and ask for restroom, and he was denied access to the restroom, with the excuse that restroom was out of order. He proceeded to put the items down and had to fast walk to the restroom two buildings away to use their facility.

Was at their store Flushing MI on Flushing Road next to Chase Bank. I overhear manager threatening one of the workers right at cash register. I overhear him saying to worker to stop talking to customers or he will be fired. I use to be a manager, I would never do this to an employee under me, the cashier wasn't doing anything wrong but when the manager walked up to him and screamed in the cashier ear it changed the whole look on cashier face. He went from a nice looking hard working person who every time I see him at work is a very nice person to customers. But that manager at Family Dollar I have heard him many other time before doing inappropriate things or saying thing that will shock most managers if they were to ever go to this store.

I walked into the store earlier today to shop for my non-food items and this Pregnant Tramp was on the phone with her friends making personal calls while she was doing that and she had a friend over and entertaining him at the same time instead of doing her job. Then, when I finished my shopping and went to the check out, the **!!!! was rude to me for no reason at all and was throwing my items that I purchased with my own money in the bags carelessly. She obviously didn't want to deal with me and try to abruptly try to rush me out the door so she can make her personal calls and use the companies computer for her own use.

My daughter works at a Family dollar store in Riverdale IL. I looked at under cover boss about their store. Well they lied, the managers at this store gets all the hours. They have 3 and 4 managers at one shift so they can get their hours. Oh the store number #7661. The Managers don't know how to talk too. They come in the store or the employees but after reading all these complaints I really see you don't care. I tell her to complain and she says "why? They don't care." But I had to write this because it angry me that so young peoples try and be disrespect. This 2015 sorry to say we as Africa America treat other Africa America like... I am trying to get her to quit and go to a company that cares.

Me and my son went inside Family Dollar to purchase a few things. After getting our supplies, a young man started to follow me as I approached the atm. This man had a generic red shirt. I did not feel comfortable getting any money. So, I then proceeded to the checkout line. He followed me to the line as well. As I approached the register, he whispered for me and my son to come to the side. I politely said we were good. He then said “I don’t need you but him.” I then told him “I don’t know you.” That’s when he said “We can do this the easy way or the hard way.” I then said “Who are you to ask for my son to go with you? I don’t know you.” That’s when he said “I believe he put something in his pocket.” I said “Yes, his phone.” It was at this point I realized the young man actually worked for Family Dollar. He claimed he did not see my son do anything, but heard me tell my son to put something in his pocket.

I've been a regular customer at Family Dollar for two years without any problems. One day Kelly ** decided to have a bipolar episode and told the cashier not to break a five dollar bill. She stated, "We don't have change," meanwhile the drawer was wide open. When I confronted her about it she got up like she was going to hit me. I said, "Excuse me, can you please not disrespect me like that." She stated she was the "nicest person" in the world but then went told me she was calling the police..I left. the next week the situation was over.

I have never in my life been treated so unfair. I started out as a cashier and after a couple weeks had been offered assistant manager. I was told that my pay would start out at 8 dollars and after frequent reviews I would make more. Not once did I receive a review or raise. I was also promised more daytime hours being assistant manager. That didn't happen. I was closing 4-5 nights a week. Our manager would continuously complain to the other employees about the way I would do things but never said anything to me.

Very upset. I go to Family Dollar 9 Van Dyke all the time. Spend a lot money stamps cash. They bag your stuff keep behind counter then hand half back to you. I have bought so much. Only when i look for stuff to use i see they did not give me a bag or two. Then you call. They say, "Where's receipt?" I don't always keep, have so many at end day. I told them it was two days ago...look on your camera -- it will show me there standing hour to pay for my stuff. But i guess don't want to see who is stealing, giving your bags to someone else. Well lost me as customer. Steal from someone else. Done with me spending up to 500 month cash stamps by Family Dollars, Warren, Mich, 9 Van Dyke. Watch your bags, buyers that buy a lot.

A good portion of whether or not a Family Dollar store is a good or bad place to work depends on the store manager. I've worked in two locations and in one, the manager was amazing, and the other, they were horrible. But even with an amazing store manager who makes working there bearable, Family Dollar is generally a horrible place to work. Here is why: they don't care. Family Dollar doesn't care at all for their employees. They care about making money and not getting sued. One complaint that could be cause for a lawsuit results in employee termination even if the complaint is true or not. When the big-wigs come in to the store, they put pressure on the manager for everything that is not done, and with all but the exceptional managers, this trickles down to the staff. It is 90% negative response about what is not getting done, what needs to improve, and a lot of it is shrink numbers and sales. We are numbers, not people.

This concerns Store #00870 in Gadsden AL. As many spurned consumers on this website have said, it hurts so much more to be treated badly in a store of which you are a 'regular', and that's exactly what happened to me.

I was at the store 03886 655 W. Illinois Ave STE 254. I need help and the young lady was too busy playing with her baby as she worked and talking to her friend she would not help me. I have never been to an Family Dollars that treat people like that. I will never go to that store again. It happened too many time 1-14-15, 3:14 pm.

Family Dollar #1829, 5900 Reistertown Rd: Upon entering this store, on Sunday, January 11, 2016 at approximately 10:15am; I was the only customer in the store, I began coughing. As a healthcare employee it is ingrained into the faculty/ staff the importance of covering your cough. The manager walked across the aisle to a nearby aisle where her employee an older African American gentleman was stocking shelves. The stocker said to the manager "she came into the store with that, and she didn't even cover her mouth." The manager laughed and made a remark.

I am new to whole coupon thing, but I read the coupon policy online for Family Dollar before. I purchased anything, gave the cashier my Family Dollar coupon for 2 dollars off OxiClean laundry detergent and my 2-dollar manufacturer coupon. She stated I couldn't use them both at one time. Told her what the policy stated, she asked the other cashier. She said, "No no." Ask if they could look it up for themselves. They stated was I crazy. Left store. Never, never go back to Family Dollar. Cashier should know the coupon policy too. Family Dollar in Albany GA on South Slappey. Very rude cashiers.

I was walking into the family roller in marionette with when the really heavy metal door swung open and slammed into my head nearly knocking me out. I could not see and my balance was thrown off. The solution to this was to tell me it's like that for fire safety. That is so not true. I happen to know safety law. The door has been to freely swing one way each one for in and one for out. This one swings freely both ways and their report was a receipt with my report and phone number on it and on top of it she blamed my 13-year-old daughter for not holding the door shut. Never in my life have I ever been so mistreated and my head and eyes still hurt 3 hours later. I'm really thinking about a lawsuit.

The employee accidentally gave my lil bro backpack (they put backpack in a messy large pile), we never got his backpack back. What happened to me is the employee carelessly dropped my backpack which had my laptop in it on the floor and now I have a loose USB port.

The time is now 21:57, and the family dollar store 5496 one block away from my house is supposed to be open until 22:00. My husband just walked over there to get some fever reducing medicine for my sick child (4 years old) who is running a very high fever of 103, diapers (a necessity for my 1 year old) and toilet paper (no need to explain that one) and ran into an employee outside this store between 21:30 and 21:45 who stated to him that they were already closed. When he mentioned their closing time, she simply stated that they were running on 'holiday hours' which wasn't posted anywhere for him to visually verify. She was extremely rude and dismissive, especially for someone in a 'customer service' position.

I walked up to the cashier and I exion mamma like to return something and he said "Do you have a receipt?" and I see it. Now all "We don't take no returns here." as it was so I called the store and ask him "Can I bring it back?" and they say "Yes we just give you store credit." Alright. He so boss lady. Boss lady pick up some big strong guy talk telling me "Oh we don't take because you got to get out here. We don't take no returns." That was so rude to me.

Today I went in to purchase feminine products. After purchasing them I asked to use the bathroom for obvious reasons... They then explained their restroom was out of order. I suggested that "I wasn't really using the bathroom if you get my drift." At that exact moment it began to run down my leg!! When the LADY saw my misfortune, she asked me to leave the store! WHAT? As I went around the corner to contemplate my options. She comes around screaming at me to leave the store, "Ma'am you need to leave now". NEVER have I been SOOO EMBARRASSED!!! Please help! Is there anyone that can help me?

I have a child whom is biracial. I live by many Family Dollars. Each one that I have visited gives me the same line when I ask if they sale pink lotion or African American hair products. They always say not at this location and send me on my way to another. Then the same thing happens at the next store. So I wind up having to drive out the way to Dollar General to get the hair products needed for my child instead of being able to buy for all my children at the same store. How disappointing. I feel this is a discrimination case. Does anyone agree??

When the Family Dollar store on St. Andrews Road, Columbia SC opened several months ago (store is next to the Lexington County Public Library), it was a showcase. Now, in just a short period of time, it is run-down, dirty, and poorly-stocked. Though the unit is only two miles from my house, I will not go back again. I was sent great coupons via my newspaper, one involving Coke 12-pack products for $2.75, and $5.00 off a $25.00 purchase. I go virtually every day and all of the 12-pack Coke products are out of stock. Other sale merchandise is usually empty. Where is the management? Whenever I ask a clerk about the sale items, they simply say that they do not have anymore. And concerning the Coke products, all the clerks (never a manager on duty) can tell me is that "they were supposed to deliver today, but they didn't...maybe tomorrow." Don't waste your time going to Family Dollar!

I walked up to the register and another customer just left and walked away. I didn't know she went to get something else. I said hi and got no response from the cashier. The other re-appeared and she just pointed to step out of the way. I waited my turn and said hi again. Still no response from the cashier. My receipt came out and she just pushed it over so I could take it off the register myself. I said thank you and still no reply. I don't believe she even looked at me during the whole transaction. Didn't leave me a warm cozy feeling about that Family Dollar!

It was a sign for hire outside the family dollar store on Craig and Rancho for three weeks. I went in, got application from the clerk. I asked her "Are there any openings?" She said "Yes. When you bring it back, ask for Mark." I brought it back the next day. I was told by him "We are not hiring," then threw my application in the trash in my face. I have been shopping there for the last year and never seen any one of color.

I shopped in the store on 12-4-14, once taking all the items I had purchased out of the bags, one item was not in there. I called the store right away. ** assistant manager answered the phone. I told him what was happening, he stated that the item had fallen out of the bag and was lying on the counter. I told ** that I would return the next day to pick it up. Today when I went into the store I waited in line for about 10 minutes while the clerk finished with her customer, then I stated to her what had happened yesterday. Of course she knew nothing about it, she goes to get the store manager **. He comes and I discuss the situation with him. I had my receipt there with me and of course he looked at it. ** tells me there is nothing that he can do to help me, I will have to talk to ** when he comes in at 3:30 today. I mean I am taking the time up on my lunch break from where I work to collect the item that I paid for yesterday, thinking I would just go on the store and pick the item up and beside I had called the day before and I had my receipt in hand. What gives, do these employees need more education on customer service, or just more education?

On November 30th 2014 @12 noon, I went to the Family Dollar Store located at 4543 Shirley ave Jacksonville Florida... store#03139. Shopping as always, I notice I was being watched and followed. I didn't pay it no mind, all of a sudden the M.O.D. approach me and said, "why are you back in here? I kick you out of here a couple days ago." I had no idea what this woman was talking about. I ask her was she joking, because she threw me for a loop. I told her that I was not that woman she threw out the store. To make a long story short, she owes me an apology. I have been shopping at that location over 5 years. What really hurt my heart and my feelings is when she said I look like the lady she kicked out the store. On top of that she said, "I'm still gonna stand here and watch you." I never felt so stepped on in my whole life. I really hope this matter is taken care of and not just brushed under a rug. I will be in touch through emails. Thanks.

I spend about 200+ a month in family dollar in el paso tx stores. It’s sad that your staff think they can talk and do transaction all in Spanish. I know we are a border city but.. unless I’m in Mexico, I think we should speak English..

My wife has worked for family dollar for 3 years giving them nothing but loyalty all her time and hard work ...She has been hurt, stressed, and depressed with this company and still gave her all from the moment she started there. Our marriage was in a strain and everything due to her not being able to spend anytime with her family because of this company and all this was for WHAT?? NOTHING ....My wife was fired from the company for a bad inventory that she had nothing to do with. My wife started working 2 weeks before inventory at this store and it was bad they never got rid of the employees for it continued to let them work although they knew it had to be someone there taking product and it couldn't have been my wife, she had just started, next year, same thing, bad inventory still kept the employees, fired the store manager but other employees that had been there all those years of bad inventory still there...

So, I'm in the Family Dollar looking for someone. I picked up earphones because I was going to ask the person I was looking for to buy them. I didn't see the person in there so I put the earphones on a nearby shelf. I went to the front and I asked the cashier did she see the person (gave her a slight description). She says no and I turn to leave. Then she says "where are the earphones you stole?" I said, "what?" she goes, "the earphones you took off the counter?" So I said, "I didn't take anything, we can go back and get them."

I love shopping at the Family Dollar stores. Our store #04568 in Rusk, Texas is such a mess. There are boxes of stock on almost every aisle. It is extremely hard to shop when you are not able to get down the aisles. Please help this store get their stock put away so Rusk residents can shop in there again and finding a manager that cares enough to keep it that way. Until that happens, I will be shopping at the Dollar General store. HELP!! Thank you!

I entered (and may I say it wasn't the first time) and ask an Asian manager for help with the painting dept. He sneered at me and pretty much told me it was self-explanatory. He said take 4 steps this way and 3 the other and bend down and it would be facing me. I tried this still feeling belittle and couldn't find it. I ask again and he found the tiny object (I wear glasses) and continued to recite his walk 4 steps, 3 steps theory in a very talking down to me way. The cashier says they have that all the time. Well I went back the other day for note supplies and he gave me a dirty look. OK got passed that but what got me is the cashier has received his same attitude! I went there once or twice a week or more, but I will never (I didn't tell all it would take too much of my time) shop at that family dollar again and the others are out of the way! Sorry owners, you really have a good store but being in this neighborhood 50 years that is the second manager like that. Who is hiring the management? I think the address is 3110 block of Jefferson Davis in Richmond, VA 23234. Thanks for your time and let me know when things are more enjoyable to give my money too!!!!

I went in store 8979, left my bag with a manager while l did my shopping. When I finished I asked for it back and no one knew what happened to it.

I was a store manager for over 6 years, I was told by my DM that we needed to separate and I needed to give her my keys, of course I was stunned!!! She had said something regarding a new employee that I had hired, and that I violated her privacy. I asked "in what way". I had this new hire's permission to state to my assistant managers that she was handicapped. Just so that if I was not there and a issue was to develop they could handle it. I did not go into details. The new hire stated to me that one of the assistants that worked with her following asked her what happen. I told this to my DM, with no response, she just stated that they would investigate. I talked with the new hire the following day, and the DM didn't even ask her anything.

** is the rudest manager at Kenosha Dollar Tree on 22nd Street and 67th. I asked him for a refund on a can of soup and he told me to call corporate but don't have number. I ask why they don't sell raisins and they get rude and a customer showed me. It should be the workers who show me. It is sometimes closed for no reason.

Upon entering the store the 2 employees were engaged in a full Spanish conversation in front of an obviously all American customers. They had not one but 2 u-bolts in the isle were customers had to push them out of the way to get to items to purchase. I requested that they be moved and the cashier went on a Walmart Kmart Target all do it. I expect they have stocks of bolts. I snapped 3 photos with my phone. The Store Manager never did anything to diffuse the situation. As a matter of fact she acted worse. The cashier went on to call me stupid.

My granddaughter worked for Family Dollar for almost a year and was promoted 4 months into that year to Assistant Manager. One of her Team Members accused my granddaughter of stealing from the store so they called the district manager and he proceeded to sit her down with no exact evidence and gave her a chance to "come clean". She then told him the truth that she did not steal anything from the store and that the only thing in her Family Dollar bags that she left with was the Round Up that my sister had dropped off to her that night.

I work at Family Dollar and the management is really unprofessional. I was written up three times in the first two weeks I was working there. I had no training, so I winged it because every time I asked where something was, I got an attitude. I got called in today while off the clock and was scolded because we were so busy on Halloween that I didn't get all the freight put up. I asked her if she was firing me and she said she was deciding whether or not to. I told her to kiss my ** and told her that I had to continually apologize for her rudeness to the customers. I guess I don't work there anymore...I didn't quit and she didn't fire me so not sure where I stand...lol. I emailed corporate on my employee website so will see if they are just as rude, inappropriate, and unprofessional as she is. I was hired as the next assistant manager and when I came back off of the leave of my mother passing, she had already hired another one. I would not suggest, unless you have no other choice, that you make Family Dollar your occupational choice.

I went to store 6256 in Louisville where I frequently shop about three times a week. It took me about 4 minutes to pick up the couple of items that I needed. Upon standing in the line at the register I heard an altercation between a female customer and the male manager. He proceeded to get loud with her stating that he didn't have to hand her her change and that he hated rude people. She didn't speak as loud as him, but she was asking him why not. He stated that he hated rude people and that if she wanted respect she had to give it. She replied, “What about customer service?” He said F customer service and F her.

I currently work at Family Dollar and I must say this is by far the worst job I've ever had. We are paid minimum wage for work that requires 8 hours to be crammed into 4 and if we don't meet these deadlines we often get berated by management. Also I haven't had a raise since I've been here for 3 years and I'm told the only way that can happen is if I change job titles which I thought was insane and as per our store manager we get a new one at least about 1 to 2 per year and each one is worse than the last. And as for corporate our district manager is super corrupt. Him and a former store manager of mine actually orchestrated getting the former area manager fired so he can put his buddy in his spot. Needless to say that man was fired Friday and my store manager had his job by Sunday. And not to mention that all the management we have here have prior terminations from their former employers for drinking on the job and secure harassment and 1 time when I spoke up about a particular situation, I was reprimanded for doing so. Now to say the least I can't wait until I get away from this job for good.

I shopped at the FD located at 17Ave 118 St Miami, FL. The cashier there gave me counterfeit money and denied it. I ask for the store manager and she did nothing, they both were in on it. I contacted the local police dept to file a complaint, but the officer said it would be his word against mine, so there was no case file lawfully. I know one law that never fails - the God who judges righteously will judge him, and FD business for not compensating me. I decree a 7 fold judgement against all who were involved in it. The thief must pay 7 fold as it is written in the word of God. In the name of Jesus.

My husband and I went to Family Dollar on central ave in KS on Oct. 2, 2014 to get a few things, my husband decides that he wants some strawberry milk. When we get out of the store he takes a drink and says "Honey tell me if this tastes weird" so I take a drink and I instantly spit it out,. I look at the expiration date and it says Sept. 27 2014. So he gave the store a call and told them what happened and the lad that answers says "We can give a refund"/ My husband of course says "No you have to do better than that", she give the phone to the manager and she gives him the corporate number. He called the number and no one answers, so he left a message. The next day he calls again and they take down all the info and gives it to their insurance. Now being Oct. 7, 2014 still no response from anybody!

There's always a long line and only one register open. 10-04-2014 10 am I'm in the store and asked why there's only 1 register open. The cashier who says it's his store becomes extremely rude. I told him "don't wonder what happened if the store close down." He says "theft was the reason the last one did" in an extremely rude tone. We actually argued. My mind tells me to seriously protest. I left without purchasing anything and will drive the 10 minutes to Dollar general before I spend a single penny there!

The d-three was crowded. I picked up, $1, fish-oil and $1 -B12 which turned out to be a women's essential oil, which I noticed when I got in my car. I returned to store and replaced the essential oil, being I'm male, even though I presented my receipt and told the supervisor what happened, I was still assaulted by the male manager who held with all his physical strength and prevented me from proving that I had replaced the women essential oil. He told me, "I don't trust you" then he instructed the cashier, "call the cops."

To start, my husband worked for Family Dollar. He applied to one district but was lied to from another district manager saying he worked with corporate and wanted him to become management in his district. He told him that he wanted to work in the area where we live and the district manager agreed to make it happen. For months he lied to my husband about new store openings. He was supposed to get paid 17.50 an hour broken down from salary. They put in 17.00 instead. They then along the line decided to change it to 15 dollars an hour when salary was broken down. Never did he sign paper for his pay to change. They told him to work 70 plus hrs a week.

Yesterday, I went to the Family Dollar on Independence Ave. in KC looking for Velcro. I asked an employee where I could find it and she said, "I don't know what Velcro is" and she made no attempt to find out and help me either. So, I left and went to the Family Dollar on Wilson Ave. I asked an employee there where I could find Velcro and she said, "Umm, I don't know, I don't know what Velcro is." "Are you kidding me?" I said, "Velcro for God's sake, the same thing that fastens those tennis shoes on your feet... Velcro!!" Since I already knew from past experience that I was going to get no customer service there at all, I just left and went to Ace Hardware and got the Velcro.

I had a great experience at Family Dollar store # 04578 (WEBSTER, MA) and would like for them to be acknowledged, since great customer service is not something that happens often. I appreciate them for taking care of me. They exchanged a charger I had purchased there with no problems. Usually customers are given hard time about exchanges or returns. I'm happy this Family Dollar cares for their customers.

I was shopping at my local family dollar. While standing at the freezer picking out pizzas, an employee approaches me and demands I return to the front of the store and check my bag before I continue to shop. I refused, as I was already done shopping (only wanted the 2 pizzas) and she refused to let the cashier check me out! She then tells me to leave the store or she's calling the police. I asked her to show me this corporate policy about mandatory bag check and I will leave and she refuses. The cops come! One asks her where are the signs stating this policy, of which there are none. Nonetheless I left without my purchase. Unless corporate responds to the email I sent them and does something about this incident I WILL NOT be spending my money in their stores ever again. Being treated like a criminal while trying to spend your hard earned money is INSANE. What is this, prison commissary??

I am appalled that your store throws perfectly good products away at end of sale or season! Instead of donating these products this store is throwing hundreds of thousands of products away! Waste and horrible carbon footprint. Shame!

I go to Family Dollar sometimes 3-4 times a week. I overlook the cluttered mess and blocked aisles and only two shopping carts. Because it's close to my home it's convenient for me to stop in and pick up a few things. I had a arm full so I asked if I could set a box of litter at the register since the only two carts were taken. The employee at the register of course she said yes. Then I proceed getting the rest of the items I needed. I had a few heavy things and a few smaller items but I dropped my keys and about 2 or 3 of the smaller items in the floor. The manager seen me drop them and put the small items on a shelf. I was going to take the heavier items to the front and then come back for the items I set on the shelf. He never offered his assistance. He waited for me to walk off. So he could say "Hey, are you going to pay for this?" I said, "Yes I'm taking this to the front," and that I was coming back for it.

Me, my wife, and two kids were at the local Family Dollar on Labor Day 2014. My wife needed to use the restroom and I proceeded to tell her where it was as I have used it before. The door to the back was propped open and there was a cashier working up front and another employee sitting on a milk crate munching on chips right outside the propped open door. My wife walked past both of them and proceeded into the restroom. When she came back out a few minutes later the employee that was sitting and eating chips stood up and exchanged words with my wife. I was about 20 feet away and did not hear any of it. I finished my transaction with the cashier and we walked outside.

I recently bought some Family Dollar Brand Caramel Cookies and felt a sickness from the cookies after eating about five of the 20-25 cookies per pack. I returned the item to another retail store in Windsor, NC but originally purchase the item in Jackson, NC Family Dollar Store. I felt like it was giving me a chest cold or something. I just took my pain pills and the symptoms went away.

Have not had a bad experience here, unlike some other chains. Now they do have a problem with theft. They put display items and some clearance stuff outside in front of the store and these often get stolen. I've reported it, gotten tag numbers but the store clerks shrug and ignore it.

I went into the Family Dollar in Pittsfield, MA. It is the most disgusting store I have ever been in. It is dirty, boxes everywhere. Not organized at all. I have been in a lot of Family Dollars all over the eastern U.S. The employees don't smile, are not pleasant or polite. Family Dollar, fix this store or shut it down.

Today while in Family Dollar #06038, the line was completely full, surely over ten customers with one cashier. The store manager Manfred ** came out the back to do a void. The lady who was waiting on the void was frustrated, understandably because she waited on ** fire over 7 minutes. Once the void Lady left the store, ** announced that he didn't have time to wait around on voids to happen. "** happens and I got ** to do", ** said to a store full of customers. I was very offended and felt as though **, the store manager, was too busy to worry about his own customers, and furthermore used very inappropriate language. We all have things to do **. Maybe you should hire more cashiers before taking your frustrations out on the customers. An apology would have been nice as well.

Every time I go to Family Dollars on E New York (L train Atlantic), first they never at their register. They have absolutely no manner with their customer. No hello, thank you, please, smile. Yesterday I even had to pack my own bag because the cashier couldn't even bother to do his job. Family Dollar's employee getting pay to serve and giving good customer service to their customer. If they can't be bother to do their job, there are million unemployed folks out there willing to take over.

I was in the Family Dollar Store., SWB, shopping while black. I had to use the ladies room. I had been a regular customer and usually, there was no problem, but this time, because the lady had seen that I was homeless, by my attire, she didn't want me to go to the bathroom, without saying something to her first. I believe she was afraid I would l try to wash up in the bathroom. I had my bag with me and she asked to look in it. Usually, I tell them to go take a jump in a lake somewhere! Because they're not looking in my bag, unless they're going to look in everybody else's bag, as well! But this time, I dumped it and then cussed her out, because the fact that I had dumped it and showed her that there was nothing in it that belonged to Family Dollar, didn't seem to be enough for her!

On Sunday morning I ran into the store to just grab some candy. Was running a little behind, so I went to check out and the cashier was not at her station so l began calling out, saying hello I’m ready to check out. No answer or no one came to my assistance for about 5 mins, and when she finally came out from where she was I told her I've been waiting 10 min for you. She gave me a really mean look just glared at me and said she was looking for something, not for a customer; at least she didn't say she was. So I said “You have all day to look, I’m running a little behind.” She started getting smart with me. I told her I was calling corporate. She said go ahead, and as I left she said next time leave a little earlier. So I turned around and went back to get her name and she was very willing to give me her name. She actually showed me her name tag. Her name is ** and it was the E. 14th and Bell Ave. Location, it was between 11:15 and 11:30. I work at the Hy-Vee down the street from the store and I know that is not the way to talk to customers, it’s because of the customers she has a job.

My mother works at Family Dollar, and is a great employee. She is never late, has never called in, yet even though she is never short on her drawer, her money is always right, she is constantly being asked if she did this, or did she do that in front of customers!!! She also works 8 1/2 hrs, and gets maybe, maybe a 15 min break for that whole time!!!!! Only when she is questioned about possibly doing something wrong is the only time she gets any feedback from her coworkers or managers. Actually the store manger works everyday, and has not had a day off for 15 straight days, working open to close, causing him to have zero sympathy for any of his employees. I have been in the store several times, once we brought her dinner. That particular day she worked 10 hrs with only one bathroom break. As we handed my mother her dinner, her manager just had a urge to tell my mother, myself, my children, my husband that we might as well take it with us, as she will never be able to have any time to eat it!! Causing my children, her grandchildren started crying that grandma couldn't eat!!!!! It was heartbreaking!!!!!

When will Family Dollar start to take care of its store employees?? I noticed the store manager in my neighborhood works open to close DAILY due to no assistant. And she is not allowed to hire her own assistant. So she works 100+ hours per week!! This is unheard of but I hear it's common now at Family Dollar. I contacted their corporate office to report this and was told someone would return my call. I am still waiting. The CEO was on undercover boss and stated he knew nothing of employees working without breaks, off days, etc. Well I think this should be brought to his attention. In GA., a lot of their managers are stating they receive decent pay weekly but when divided by hours it equals 7-8 dols per hour. So if you are ever mistreated by one of their employees, maybe it's because they are stressed to the max!

The Family Dollar in Lewes, Delaware is just the worse. One employee in particular, Ruby is rude and hateful every time I enter the store. Tonight, I was at the checkout and she was busy having a conversation w/ another co-worker. She couldn't be bothered to give me my total. I had to look over at the computer and I asked if x was the total. She grunted and continued to have an animated conversation w/ her co-worker. I used my debit card and she didn't acknowledge me at all during the transaction. I ended up leaving and she neither said thank you or offered me a receipt. This is typical.

On June 17, I sent my uncle to get kook light blue book. The cashier give him green book so he took them back because they were wrong. She told him she would not change them or give a refund. They were rude, no people skill at all. It's not on bill, no refund.

I went to the cashier, told her I had to exchange a pair of pants. She asked for the receipt, I said I was not able to find it. She called the manager. Mr. ** came up the register and did not greet me, just asked for the receipt. Again I said I could not find it and got out from the bag a shirt I had purchased with the alarm device still on. I said I don't have the receipt, I always come here.

My son asked for the key to the restroom, the manager was rude like it was a bother, (It was my sons first time in the store) then asked where the restroom was located. She said "God you don't even know where the bathroom is" very rudely. I was in another isle. He did not tell me until after we left, so I tried to call and talk to the manager and she was rude to me and hung up on me. We will never go to that store ever again Kimball ave. Waterloo Iowa and from reading other comments it sounds like all the stores are rude. I will contact corporate tomorrow just because they are already closed today, verrrrrry rude people.

OK so I bought a debit card at Family Dollar located in High Street - the one that are remodeling. Tuesday (June 3, 2014) I was buying some stuff and I added money ($20) plus ($5) to add money. Then I went home and bought something in the website Amazon.com. I was waiting for the stuff to get here but it didn't!! So I check the stuff I bought and I saw that the stuff I bought were not sent here. Reasons: the day on the debit card was wrong; some numbers were wrong; or there was NO MONEY on my debit card! So I called the number on the card and it said that it only had $1.03!! (Money that I already had)

The Crane Street one in Mount Pleasant in Schenectady, NY treats me at least, like a criminal like I'm gonna steal something yet I never stole in my life. They know I'm a regular there yet I get the same thing - people watching me yet I'm doing nothing wrong. I don't feel good shopping there anymore. I was a regular. Now I'm not. They don't make you feel like a customer. They make you feel like a criminal. I am ceasing shopping there myself. I can get way better customer service from somewhere else and I can get better treatment.

I was in the Family Dollar Store in Hyde Park MA on 5/28 and I could not believe the poor customer service that was given in that store. I was standing in line and all of a sudden one of the female employees got angry and started kicking things around behind the cash register. I was really bothered by this behavior, actually scared her violence would escalate. When it was time to check out the cashier who was the Assistant Manager was on the phone having a personal conversation while his employee was having an outburst! He barely acknowledge me during the whole transaction. I will not visit that store again. I want to feel safe in my environment and did not feel that way. The Assistant Manager was disgraceful and was even bad mouthing the company on the phone in front of the customers.

I was shopping at the Family Dollar on Pine Tree Rd in Longview, Tx with a friend's daughter. The cashier left a line of customers to walk up to me and ask was I Callie **. I replied yes and she commenced to tell me I could not shop there anymore and I had to leave immediately. I was stunned and asked why and she said bc I had testified against her brother in court. He murdered a friends of mine and yes, I did testify. I was so embarrass and stunned, I just fled from the store!

My 12-year-old daughter went to the Family Dollar store located on West Market Street with her cousin. As most kids at that age do, they were there to buy candy. Now my daughter and her cousin have small back packs that they use like purses. My daughter was in the aisle where the candy is and her cousin had made her purchase and was waiting by the front door of the store. My daughter is a regular at this particular store and it is popular with the kids in this area. There were other children in the store and there was a woman with a large diaper bag and a stroller with a small child.

I purchased a table just yesterday, it was an aluminum folding table but when I opened it I found it to be only 27 inches high. I needed a table to display my products for a show I was starting that same evening. The next day when I went to return the table, I was informed by the store manager I could get store credit only!!!! I didn't have the receipt with me. The table cost me $25.00 and I needed the money to go somewhere else to purchase the table of better height. They had no other tables to choose from. Why would I want store credit!

Upon visiting the store I felt angry and told the cashier I would not come back to that particular store. I went into the store to make a purchase and get cash back from my debit card. The young man that was my cashier was very patient and understanding. He assisted me well. After completing my transaction, I realized that I needed change. I went back to the register to get change and he said that he had to wait to open his draw. Another lady came and made a purchase and he was about to give me the change when a young lady walked up and said that I would have to make a purchase. I showed her that I had already made a purchase. She said that she was his manager and she said no. The young man and I both looked at her as she walked away. He looked at me amazed. On my way out the door I said that I would not be coming back.

On Sunday 04/20/2014 my husband and I entered the store located at 120th Street S.W. 127th Ave. Miami, Florida at approximately 10:35 am. This store had always been a pleasure to shop in all the girls are young, outgoing and friendly, except this time it was a nightmare. We went in and approached the clerk immediately. I knew she was not a pleasant person when I said good morning and she just looked at me. So I proceeded to tell her that the previous weekend I had placed an order for ten balloons but I had misplaced the receipt. The clerk (**) immediately said that if I had misplaced the receipt I would have to pay for a new order of balloons because without the receipt she couldn't give us the balloons.

I have been purchasing items once or twice a week at my local Family Dollar 09365 in Windsor NC. When I check out I usually write a personal check which is on a local bank. I have no problem doing this unless an employee with the name tag "**" is working. After numerous visits, she still insists on my showing my driver's license. She is extremely abrasive and talks to customers very rudely when she works "on the floor" putting up stock.

My family and I went to a Family Dollar in Leavenworth, Kansas when my 3-year-old daughter with Autism screamed a little to let me know that she wanted something which she normally does at times when she is trying to communicate. Well the Associate which I found out later was the Assistant Manager looked my daughter up and down, frowned at her. When asked was my daughter a bother, she stated "Yes" and stated that is not allowed in the store and that behavior is not acceptable in their store. She started shaking her head, made a noise under her breath and walked away! The District Manager of the store has still failed to respond. The experience was not only embarrassing yet my family was very disrespected and I will NOT ever step into another Family Dollar again! My daughter is 3. Are you serious!!!

On 3/9/2014 I shopped at the 1720 NW 69 Terrace, Miami FL location. When we exited the store an employee name ** shouted, "She stole some polish." He again stated and pointed to my 14-year-old granddaughter that she put it in her pocket. She denied it and asked him what was going to happen when he is proven wrong. He stated he would apologize. I proceeded to empty her pockets (2) and there was no polish. He then said, "Well she put it in her purse." I began to empty her purse and as I was completing this, he walked off mumbling.

On March 1, 2014, I entered Family dollar on Mechanicsville. Before I start shopping I showed an employee my 10% discount from my email which they had several items on sale, which of a stereo. So the employee stated "yes" you can purchase this said item, so I proceeded to shop with my daughter-in-law and my grandchildren. We picked up several items for their school snacks, and household items. Proceeded for the checkout line. The so-called manager rang me up trying to train two new employees at the same time she was servicing me. Well she rang up all items. Now I showed her my email on my phone, then she said "oh, you need to printout the coupon." So she hit a button on my email, returning my food items back on my food stamp card.

Every time I go to the family dollar located in Huntington station they don't have bags or they take garbage bags and use them. This store is a disgrace. They don't have enough shopping carts for people to use, I counted 4 carts, so if you need to use one you have to wait for a good 20 minutes or so. Also when there are more than 10 people or more on a line they don't open up another register. So you wait on line for a while. Some people give up and leave. This store is a disgrace to the community. I've spoken to managers a few times regarding these issues and it has fallen on deaf ears. How do you not know when you're going to run out of bags? When you see you're starting to get low on bags you order more!!! Why are there not enough carts in the stores to utilize? Or if there are more than 4 carts their sitting in aisles with store merchandise in them to stock the shelves.

I've had two bad experiences at the Family Dollar located at 3030 Bankhead Hwy Austell, GA (770) 739-4784 by an employee who states her name was **. She wasn't wearing a name tag so I wasn't able to confirm and she wouldn't give me her last name. I believe she has a problem with me because I'm a lesbian that dresses in male clothing. I sent a email to corporate to make a complaint. I'm not sure if anything will be done about it. I don't think I'll be spending my money there again if they have someone working for them that is so rude and unprofessional.

Cadillac, MI is well known for their strong belief in white skin and white power... They know they control the city and run off anyone that is not a strong believer in their racist views. That includes a manager while working on the floor talking to someone on the phone making racist remarks while customers standing beside her listening and became so upset we all left store and made no purchases. We will not ever return as long as she is still working at any location. Our money was not wanted and not needed for we were not of all white skin... I did notice her tag read **. Asked cashier for her last name so I could spread the word about her bigotry... There was a long line waiting to check out and she was on her phone talking trash not caring about customers walking out and putting items back not purchasing because lines were too long and her racist remarks... She should have hung up phone and helped the girl check out. Leave her racism at home... not in public.