Family Dollar Reviews

1917 Centre Ave Pittsburgh PA 15219 store closing way too early, an hour early, won't let customers in, rude employees and I was told they do as they well please. The store is dirty. Produces all over, carts blocking products, and lines extremely long, employees walking around not helping and not caring...

Manager is very unhelpful. Won’t let you look at the hot wheels they have in the back. Guess she expects people to buy the same dusty ones off the pegs that have been there all year. 3 boxes just sitting there and instead of making profit for the store she chooses to let them not sell.

I've been coming to N. Chili Family Dollar for 12yrs & never had a problem in spite that I heard rumors that the boss was racist from a couple of my neighbors and from Google reviews, I witness myself that when an ** person would walk in and their shopping they would be followed around and would be asked if they needed help and they will feel uncomfortable because they felt like they were being treated like thieves and wind up being kicked out of the store. My issue was with the manager on July 1 when I finished checking out and ask for cashback I had just finished picking up prescriptions for pain and one of them happens to be ** and as I drop two pill bottles in my Michael Kors book bag, I didn't exactly see when both bottles fell in because I was busy putting my cash in my fanny bag echoes around my shoulder.

The store 08377 manager Kim has a very nasty, unprofessional and unpleasant attitude. I went to the store on 6/25/25 and an item I thought rang up wrong so I went to verify the price and she came back and verified as well. Her response to me was in a very nasty tone, "Do you want it or not," because she does not have all day. I asked her not to speak to me in that tone and she began yelling at me in a high tone. I asked her kindly to stop yelling at me which she became louder stating she does not have all day and do I want my items or not and she does not have all day. This location has been very hostile as I have witness her yelling at other while her employees apologize for her behavior. I have never seen a store manager act like this. For me customer service is number one and she needs to be re evaluated as that is highly uncalled for. I would like to be contacted by corporate.

I dislike it when the store usually have items all the time then all of sudden they no longer have it. They usually have Philadelphia Eagles bedsheets and other nice products and now they have zero of NFL Philadelphia Eagles. The employees are ok. Some are not friendly while others are friendly. Mixture of both. There isn’t anything in that store I want to buy and would want me to say, “Let’s go to Family Dollar!”

Went into Family Dollar today to grab my tissue and some honey, I noticed a staff member at the register, she spoke upon me entering and also had her phone in her hand. I thought for sure she would put this phone down at least til the customer was gone but no, not this one, even when I proceeded on to ask her what's in that phone gold, she didn't answer.

35th Halsted Chicago. The absolute worse place to ever go if you value your life. ** for employees, nasty to look at. I was being assaulted right at register and they did nothing but harass me for wanting info to bring to police. Some random ** guy filming me all the way to my car as they were saying they were security. They have no security cause they do the assaulting. Tried to call corporate and was going up on. Disgusting place with useless people working.

I went to the Family Dollar in Edon Ohio and there was one older lady that was at the register after I got my items and she was so rude and impatient with my son when he wanted to try to pay the lady and when we got out of the store he was crying. This is so unelectable.

Prices are higher than anywhere else, almost 4 dollars higher on Maxwell house instant coffee, want pictures? I buy this constantly and thought I would save a little time because it is right next door. I will not shop there ever again. Already sent a complaint to their headquarters.

I called to ask a question as to what the instacart button on the Family Dollar website goes to and wondered what they did for family dollar. I wasn’t sure what instacart had to do with family dollar but I called store #12627 and experienced rude customer service by the manager today, 12/29/2024 around 1:30pm . All they said were they never heard of instacart and that family dollar was a multi million dollar business. Well why does that matter in this case? Very rude people I tell ya.