Dollar Tree Reviews

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About Dollar Tree

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Dollar Tree operates discount variety stores where all items are priced at one dollar or less. It offers a selection of household goods, party supplies, food and seasonal items. Founded in 1986, Dollar Tree’s aim is to provide customers with great value across a broad range of products with a straightforward pricing strategy.

Pros
  • Affordable pricing for products
  • Clean and organized store environment
  • Wide variety of products available
Cons
  • Poor management practices
  • Inconsistent customer service
  • Low employee wages and hours

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Dollar Tree Reviews

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    Page 1 Reviews 0 - 5
    Staff

    Reviewed Feb. 26, 2026

    The Dollar Tree in Rockwood, MI on Fort Rd. is the BEST Dollar Tree I have ever seen. Shelves are fully stocked with great merchandise. The entire store was incredibly clean. They have men's and ladies' restrooms for customers. The restrooms were also incredibly clean. The staff was very friendly, helpful and attentive. I have never left a review for a Dollar Tree store before but this one deserves it. A++++

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    Customer ServiceStaff

    Reviewed Feb. 12, 2026

    Nice employees. Morning cashier on Thursday's Very nice and good customer service. I don't think I ever had any negative issues here. Different from other stores. Went to Walmart other day. Their customer service is horrible. They don't greet you or look to even acknowledge you're present. Dollar Tree at Mills Mall should be recognized for the friendly environment.

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      PriceStaffRates

      Reviewed Nov. 28, 2025

      Great store, helping people get what they need, helping my wife get her job back, thank you. I recommend shopping good prices for all kinds of stuff that you might not find anywhere else. Awesome people. Help you find whatever you need, just all around outgoing, polite people, always going above and beyond their job to help everyone find what they need. Thank you for all your help. Angels helping people everyday. Thank you!!!

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      Customer ServiceStaff

      Reviewed Sept. 25, 2025

      I would to give a shout out to cashier ** at 13741 Tamiami Trl Unit 4 Fort Myers, Florida. She is always so pleasant and very courteous. Very efficient and I look forward to seeing her when I shop and always go though her line. She always greets me with a smile and wishes me a blessed day as I leave. I feel she is a asset and performs her job well. Great customer service skills.

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      Customer ServiceStaff

      Reviewed May 26, 2025

      This event happen on 4/29/25 but I misplaced the information need but I found it today and I still would like to tell you all about the outstanding customer service I got from the people overall at this Dollar Tree. I go to dollar tree a lot in OKC. This was the best customer service I have ever gotten. It was the way they all acted like I was someone important and willing to help me, at the same time smile and act like they like their job and helping customers. It was store # 2196, 4605 NW 23rd St, OKC, OK 73127-2103. I wish all the store people were like this. Most just want to get you in and out. Not concern about if you come back or not. Thanks for a super experience!!! William

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      Customer ServiceStaffRates

      Reviewed April 5, 2026

      Dollar Tree has become a total dump. Walked in today and could barely move down the aisles with all of these being blocked by boxes and stacks of cardboard. Looked like I walked into an actual dump. There was one guy who had his buggy stacked full of junk, and he was at the head of checkout, with 4 others in front of me. Stood there for the longest time, while one clerk was actually working. Saw two others sitting in the office. Finally, just pushed my cart to the side and left. Dollar Tree, pay your employees a decent wage so they might at least appear interested in providing some customer service.

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      PriceRates

      Reviewed March 28, 2026

      I bought almost $50 of merchandise today. I wanted to but 2 cans of chicken in water that were PLAINLY priced for $1.25. The cans of chicken scanned at $1.50 each! The cashier and another front end REFUSED to give me the cans of chicken for the $1.25 each!!!! I REFUSED to buy them!! This is BAD BUSINESS PRACTICES and Illegal!!! It's price FRAUD and price GOUGING!! If this is how they want to operate then I would not be surprised if all of the DOLLAR TREE STORES GO OUT OF BUSINESS! THE CASHIER and another front end associate were not welcoming to anyone coming in to shop and the store was so cluttered with freight that it was almost impossible to shop!!

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      Sales & MarketingPricePunctuality & SpeedMaintenanceRatesHonesty & Transparency

      Reviewed March 24, 2026

      This store is known as "dollar" tree, a "discount store" is very misleading a is a SCAM!!!! Their prices are NOT a dollar first and second the most of the items are cheaper at Meijer and higher quality. Their Ritz bits 7.5 oz box $4.00 and at Meijer 8.8 oz box $4.19! The few pieces of candy in a bag are not worth getting for Easter...Just go to Walmart its cheaper in the long run. Their products are cheap and break so fast sometimes before you can get them unpacked. I will not be going back to "(NOT) Dollar tree again Believe me it's cheaper in the regular stores. I spent $68.00 and am sitting here looking at this stuff regretting it SMH.

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      Customer ServiceStaff

      Reviewed March 9, 2026

      Rude and uninformed or lazy staff not willing to help customers. Actually zero customer service service skills. Ask them a question and they say they don’t carry the product. Nobody cares. Shame on you.

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      Customer Service

      Reviewed Feb. 28, 2026

      Julian in the ashe and ming location bakerfield ca. Please educate yourself before giving answers. If you're gonna work in customer service learn the details of your job. Your manager can do better as well, the way you spoke to me made my blood boil. I hope you don't speak to your team in the same way. If you do I see why you have to have new uneducated people working your registers. Do better.

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      Dollar Tree Company Information

      Company Name:
      Dollar Tree
      Website:
      www.dollartree.com