Dollar Tree

I personal have not frequented all the Dollar Tree stores in Iowa, but the dozen or so I have definitely need some work. Are there any cleaning standards in this day and age? No garbage cans to dispose of personal trash. The Dollar tree parking lot in Oelwein, IA is littered with trash on a regular basis. There is also tie bar wire sticking out waiting for someone to drive on, or trip over. The store entryway, I do not believe has EVER been vacuumed. It is filthy, I have NEVER seen it clean. What happen to having cleaning standards??? On a positive note, the Family Dollar in Monroe, Utah is one of the cleanest Dollar stores I have ever seen. Oh, by the way, when are their advertising signs in the window going to be changed? It has been at least a year since they have increased to 1.25 vs 1.00. Get with the program.

Shout out to Dollar Tree Store # 3752 and the hard work managers and staff do to keep such a clean store. Personal appreciation to one of the managers named Rachel for great customer service. This store has everything so organized that it's very easy to shop and find what you are looking for.

Shopped at Dollar Tree numerous times without an issue until today. I purchased wrong products and realized my mistake right away. They did not have items I needed, so, could not exchange immediately, therefore, I asked for a return/refund (which I learned, was not an option!). However, a store credit or a store gift card for the returned items is not an option either. They only can exchange item for item (again, they did not have what I needed). Thus, I am stuck with my purchase until I actually find something in the store for exchange. This is extremely inconvenient and definitely discouraging from shopping there in the future!

Beware of making online orders from Dollar Tree. From my recent experience I discovered that Dollar Tree has no method in place for tracking the delivery of an order for pickup at a store in your location. Yes, after placing an order on January 17, 2023, I finally received notification for pickup on February 6, 2023 (14 business days later). When I arrived at the store, the manager informed me my order did not come in and there was no way of knowing where it was and the procedure is to call the 877 number, tell them the order did not come in, they will call the manager for verification and refund my money 3-5 business days later!

This Dollar Tree does not have an accessible slanting ramp up to the store, nor are the handicap parking spaces in the right place and not enough spaces. There is an empty lot next to the store. No other business uses that lot. There are signs left over from the other business saying no parking. I always park in that lot because I cannot step upon the curb due to an injured hip. Today I was called over the intercom to go move my car. I had 4 items in my cart and another 15-20 still to get. I went over and asked what difference did it make if I parked there. I explained that this store (#385) was not in compliance with ADA and it was too dangerous for me to step up on that high curb. When the employee saw my cane and how I walked she apologized. I told her that was ok because I was going to make sure the error of no ramp to the store was corrected and they would either get a ramp, remove the no parking signs or perhaps receive a notice and or fine.

I LOVE Dollar Tree and I've never had a issue with any location. However, today my mom was overcharged for 1 item, and the cashier failed to put the item in the bag. The cashier was kind and friendly, this has nothing to do with that. When my mom called to ask about the mishap, they told her she'd have to return to the store, and they'd have to check the cameras...and they were asking what she was doing...NOTHING in that store is worth taking. $2 is not a lot and that's not what this is about, it's the principle. Besides, Dollar Tree already has enough theft and it shows. Very bad taste.

I've frequented this Dollar Tree at Hamilton Mill 2725 Hamilton Mill Road, Buford, GA 30519 at least three times a week. It's extremely convenient to my house and my job as well as the other shops I frequent. On several occasions, I've encountered a RUDE and DISRESPECTFUL older white woman who says she is the 1st manager. Her name is ** and if she's not the owner of the store why does she still have a job there? She is disrespectful to the customers as well as the other employees. I've witnessed her behavior quite frequently and asked her would she like if someone spoke to her in that manner. I even asked for a corporate number to make a formal complaint, she told me I could find another Dollar Tree to go to.

This was a first for me...a pleasant, enjoyable experience at the Lehi, Utah Dollar Tree. The checkout clerk, Ethan was on his second day of the job, but you'd never know it. He was fast, polite, and generally concerned about if I'd had a positive experience at the store and if there was anything he could do better to help. He was a great example of someone working hard and proud of the company he is working for. When I asked how he liked his job, he said he loved it, he loved the people and he loved the customers, he stated that he hopes to be there for a very long time. He stated that the company is very disability friendly, and that really struck me, you don't hear that often - sadly that topic is generally considered negative or frowned upon and wrongly associated with disfunction - so I'm proud of Dollar Tree for being supportive of those with disabilities and empowering their employees to be happy and encouraging them to pursue their goals.

I watched the cashier pick up a customer money he drop, that she just helped and instead of giving it to him she put it in her pocket. Later I check my bank and she tries to double change my account and the bank fixed it. Please be careful shopping at the location at 6926 Antoine Drive Houston, Texas 77091 Store# 7921.

Store is giving out counterfeit bills as change. When confronted, they denied responsibility. They claimed since I was unable to test bill for counterfeit before leaving store (I don't carry a counterfeit pen in my purse), it's not their problem. Even though transaction had just accused and a camera is over teller.