Dollar Tree

Dollar Tree Reviews

About Dollar Tree

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Pros
  • Affordable pricing for products
  • Clean and organized store environment
  • Wide variety of products available
Cons
  • Poor management practices
  • Inconsistent customer service
  • Low employee wages and hours

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Dollar Tree Reviews

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    How do I know I can trust these reviews about Dollar Tree?
    • 4,629,416 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Staff

    Reviewed Feb. 2, 2025

    I have shopped at many Dollar Tree stores in different towns and states. I have to give a review for one particular store in Bridgeport Tx. Let me start by saying Wow! I shop at this store several times a week, and I can tell you they are busy every time I go. I work in retail and know how difficult it can be at times but you wouldn’t know it by entering his store. While walking through out the store I can’t help but saying Wow what a great job. This is the most organized, clean and well stocked store I’ve been in. The staff is the nicest and most helpful than many other store. They are hard at work every time I visit and they are always ready to help you with what ever you need. It just makes me feel good to visit the store in Bridgeport Tx. They do such a great job I have to give them the recognition for having a wonderful store and providing a great shopping experience for everyone. Thank you Bridgeport Texas Dollar Tree!

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    Punctuality & SpeedStaff

    Reviewed Oct. 7, 2024

    I have shopped at the Dollar Tree Store located at 8656 E 63rd Street in KCMO for years. As busy as the store stays, the employees still give customers a smile and manage to stay cool, calm and collected. Apparently some customers complain about the variations in the open/close time but this is an exception and NOT the rule. Customers need to reciprocate and stay cool, calm and collected just like the employees.

    There has been a turnover of staff at times due to it being extremely busy and stressful but this is currently an issue with the majority of businesses these days. The employees keep shelves stocked continuously and I have personally watched people come in and literally sweep all the items off the shelves and into their baskets -- I see the same female employee religiously restock the shelves and she can't be blamed if the trucks have not brought replacement items yet.

    There is a continuous line of customers at the checkout and the cashiers work efficiently at keeping wait times in lines as short as possible in spite of this. I cannot say enough about how hard the employees at Dollar Tree go above and beyond at jobs most people wouldn't last 5 minutes in just due to the stress alone. Customers again need to reciprocate by saying thank you. I'm sure the employees wouldn't argue if they were give a raise for all of their hard work as well.

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      PriceStaff

      Reviewed Aug. 10, 2024

      There is no doubt there are some Dollar trees that need cleanup and improvement on their employees But in this economic time they are still trying to provide products at very reasonable prices. For anyone complaining that their prices have gone up they need to look around at other businesses including Amazon. Yes you have to sometimes dig through the debris and disorderly shelves but I assure you it's not the people who work there that are making them disorderly. It's the total lack of respect that most people have today for everything. Thank you Dollar tree. I will shop with you again.

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      Reviewed June 25, 2024

      Store #5026. I walked into a very clean store, employees and staff very friendly and willing to help the customers out. I will return for business and tell my family and friends to shop and buy in the store. The store is well maintained for cleanliness and the shelves are always full and nicely organized. My store is a 5-star excellence.

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      Staff

      Reviewed April 16, 2024

      I was shopping for party supplies and craft supplies a couple days ago, at my local Dollar Tree in Tillicum Mall, Victoria BC. Realizing when I got home, that I was missing something I’d just bought elsewhere in the mall, I went back the next day in hopes someone had turned it in. I was not hopeful. Well…not only did CJ, the cashier, say it WAS still there, he remembered the brand! OK, so it was only a 12 pack of toilet paper, but CJ’s sincere thoughtfulness was truly commendable. As soon as he was relieved from the cashier desk, he went to the back storage and brought it to me. I also noticed how well he interacts with other staff. In this day and age, we need more CJs in every store. Caring employees = Repeat Customers.

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      Customer ServiceStaff

      Reviewed Dec. 13, 2024

      I had a terrible experience with an employee at Dollar Tree today. This employee approached me asking me what I did with the candy I had in my hands; it was 7 big packs of Christmas candy that I changed my mind about, and I put it back on the shelf. I told her I put it back and she said where? Where is it? What did you do with it? She did not believe me that I put it back. Thankfully there was another employee in the candy aisle when I changed my mind and put back everything where I got it from. I walked her over to her co-worker to verify that I had placed it back on the shelves. At this point she continued to accuse me of stealing the candy. She then followed me around telling me loudly that I was also in the store yesterday stealing. She said and I quote "I was in there yesterday and the day before loading my pockets up." I was at work.

      I tried to explain to her that it was not me and what she was doing was wrong, but she insisted that it was me I was lying, and I was a thief. Not only was this humiliating and embarrassing but at this point I was getting mad. I told her to check my pockets and to call the police the manager at this point told me I needed to stop cussing or leave. I was able to talk to the manager to the point where she let me buy the one item, I had gone in there for. I have never in my life been so embarrassed. And still while I am trying to talk to the manager the employee is steadily accusing me of stealing. Then she said something about rewinding the camera footage from yesterday to prove it was me, I told her, "Yes please do that so you can see how wrong you are." I cannot believe this happened today.

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      Staff

      Reviewed Nov. 9, 2024

      The Dollar Tree in Groton MA is the most organized and cleanest Dollar Tree I have been to. The manager Dianna and all the employees are an example for any Dollar Tree or in fact any business to follow.

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      Staff

      Reviewed July 28, 2024

      While visiting the Brewer Dollar Tree today I had the unfortunate instance of having a cashier that had an extremely offensive body odor. I understand things happen and everyone's circumstances are different, however this is something that is very common with this particular person.

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      Price

      Reviewed July 26, 2024

      My husband and I visited the Dollar Tree in Wilkes-Barre Blvd shopping center in Wilkesbarre Pa this morning after visiting Lowe's for a loaf of bread, when we were checking out at the cashier I was charged $4.00.. Unbelievable at the dollar store!! Their prices have went up to $1.25. Understandable even with the down size of items.. But $4.00 wow!!! Taking advantage of the community!! Sad you should be helping your community with pricing!!! Just to survive and stay loyal to your store!! Then I when to Walmart and name brand bread is cheaper!!! Wow... Won't shop here again.... And I did at least 3 times a week. Disappointed loyal customer.

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      Staff

      Reviewed July 23, 2024

      The store is no longer Dollar Tree, less $1.25 items than ever. Dollar Tree plus worked, but this multi dollar tree items does not. Far less room on the shelf for $1.25 bargain deals, the employees are miserable with less hours. They (the employees) say it's because there's no room on the shelves to put anything.

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      Dollar Tree Company Information

      Company Name:
      Dollar Tree
      Website:
      www.dollartree.com