Dollar Tree Reviews

4,885,617reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Dollar Tree

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Dollar Tree operates discount variety stores where all items are priced at one dollar or less. It offers a selection of household goods, party supplies, food and seasonal items. Founded in 1986, Dollar Tree’s aim is to provide customers with great value across a broad range of products with a straightforward pricing strategy.

Pros
  • Affordable pricing for products
  • Clean and organized store environment
  • Wide variety of products available
Cons
  • Poor management practices
  • Inconsistent customer service
  • Low employee wages and hours

Shop with confidence

Compare with top companies

Dollar Tree Reviews

Filter by Rating

  • (32)
  • (6)
  • (16)
  • (47)
  • (433)

Popular Mentions

    How do I know I can trust these reviews about Dollar Tree?
    • 4,885,617 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Dollar Tree?
    • 4,885,617 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    Profile pic of the author.
    Customer ServicePunctuality & SpeedStaff

    Reviewed May 18, 2026

    While visiting the Eastbay Store on University Avenue in Provo Utah, I was appalled and outraged at the manager behavior. She was name calling her employees, throwing things, tipping over stacks of baskets and then, mire demeaning name calling and yelling at her employees. It was straight up abusive, unprofessional and out of control. I should have called the police. I have clients who work for this company. I will sue the hell out of them if my client EVER reports this behavior. Since witnessing it myself, I will head straight to the courthouse and ask questions later. What an incredibly sorry excuse for management.

    Thanks for your vote!
    Customer Service

    Reviewed May 17, 2026

    Terrible customer service, the check out lady was terrible.

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Retail Stores and Shopping delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Customer ServicePunctuality & SpeedStaffTimeliness

      Reviewed April 19, 2026

      I had a particular product I wanted and showed available. I also live over 1/2 hour from store. I called and they stated they showed 40 in stock. The next day, less than 10 hours later I arrived at store to find one item. 3 in store employees could not help me by finding the item or offering any other options for me. Very disappointed with the situation, that I thought I had done what I should have to ensure a pleasant purchase.

      Thanks for your vote!
      Customer ServiceStaffRates

      Reviewed April 5, 2026

      Dollar Tree has become a total dump. Walked in today and could barely move down the aisles with all of these being blocked by boxes and stacks of cardboard. Looked like I walked into an actual dump. There was one guy who had his buggy stacked full of junk, and he was at the head of checkout, with 4 others in front of me. Stood there for the longest time, while one clerk was actually working. Saw two others sitting in the office. Finally, just pushed my cart to the side and left. Dollar Tree, pay your employees a decent wage so they might at least appear interested in providing some customer service.

      Thanks for your vote!
      Profile pic of the author.
      PriceRates

      Reviewed March 28, 2026

      I bought almost $50 of merchandise today. I wanted to but 2 cans of chicken in water that were PLAINLY priced for $1.25. The cans of chicken scanned at $1.50 each! The cashier and another front end REFUSED to give me the cans of chicken for the $1.25 each!!!! I REFUSED to buy them!! This is BAD BUSINESS PRACTICES and Illegal!!! It's price FRAUD and price GOUGING!! If this is how they want to operate then I would not be surprised if all of the DOLLAR TREE STORES GO OUT OF BUSINESS! THE CASHIER and another front end associate were not welcoming to anyone coming in to shop and the store was so cluttered with freight that it was almost impossible to shop!!

      Thanks for your vote!
      Profile pic of the author.
      Sales & MarketingPricePunctuality & SpeedMaintenanceRatesHonesty & Transparency

      Reviewed March 24, 2026

      This store is known as "dollar" tree, a "discount store" is very misleading a is a SCAM!!!! Their prices are NOT a dollar first and second the most of the items are cheaper at Meijer and higher quality. Their Ritz bits 7.5 oz box $4.00 and at Meijer 8.8 oz box $4.19! The few pieces of candy in a bag are not worth getting for Easter...Just go to Walmart its cheaper in the long run. Their products are cheap and break so fast sometimes before you can get them unpacked. I will not be going back to "(NOT) Dollar tree again Believe me it's cheaper in the regular stores. I spent $68.00 and am sitting here looking at this stuff regretting it SMH.

      Thanks for your vote!
      Profile pic of the author.
      Customer ServiceStaff

      Reviewed March 9, 2026

      Rude and uninformed or lazy staff not willing to help customers. Actually zero customer service service skills. Ask them a question and they say they don’t carry the product. Nobody cares. Shame on you.

      Thanks for your vote!
      Profile pic of the author.
      Customer Service

      Reviewed Feb. 28, 2026

      Julian in the ashe and ming location bakerfield ca. Please educate yourself before giving answers. If you're gonna work in customer service learn the details of your job. Your manager can do better as well, the way you spoke to me made my blood boil. I hope you don't speak to your team in the same way. If you do I see why you have to have new uneducated people working your registers. Do better.

      Thanks for your vote!
      Staff

      Reviewed Feb. 26, 2026

      The Dollar Tree in Rockwood, MI on Fort Rd. is the BEST Dollar Tree I have ever seen. Shelves are fully stocked with great merchandise. The entire store was incredibly clean. They have men's and ladies' restrooms for customers. The restrooms were also incredibly clean. The staff was very friendly, helpful and attentive. I have never left a review for a Dollar Tree store before but this one deserves it. A++++

      Thanks for your vote!
      Profile pic of the author.
      Verified purchase
      Sales & MarketingStaffBilling

      Reviewed Feb. 13, 2026

      The Dollar Tree on 1000 N Midkiff Midland TX store# 3127 the assistant manager very unprofessional and she doesn’t know how to keep her comments to herself and will fight with customers just like she did with me. She got on to the cashier saying, "We can’t be taking $20 bills due to not having money" and I told her, "How are you expected to run a business without money?" And she said, "You can use a card" and I said, "Not everyone uses or has a card." Then she had told me, "If you don’t like it you can go shop somewhere else." I find that very disrespectful towards me and the company. She is supposed to be representing Dollar Tree by boosting sales and selling products not asking customers to go to another store if they don’t have cards to pay with.

      Thanks for your vote!
      Loading more reviews...

      Dollar Tree Company Information

      Company Name:
      Dollar Tree
      Website:
      www.dollartree.com