Dollar Tree

I went there over Christmas time for shopping and found the employee was drunk; behaving very wildly and unruly. When I noticed it to Manager she took no further action. How could one show up at work while drunk? Stay away this junk place unless you want to look for trouble...

I have shopped years at the Dollar Tree on Rogers Ave store in Fort Smith Arkansas. The manager Jessica has yelled at me for asking about products. I tried to call corporate! To complain but no real person! I did leave my name and number with another store manager named Anna, now I'm getting employees try to fight with me! I also had a lady name Donna telling people in Walmart I steal from there! I would like to see this on camera!!! I will not be going back in this store without someone with me and I will have my phone on filming my visit! I will not take this abusive or bullying behavior again!!

I usually go to a Dollar tree when I go out of town since I live in the country. I happened to be Christmas shopping with my toddler and went up to the cashier and asked if I could use the bathroom. She said, "No. Only a manager can unlock the bathroom." Clearly marked as public restrooms. She would not go back and unlock the facility for my child and I. I will no longer go to your store and will also let friends and family know that you are not a family friendly store and will take my business to Dollar general as well as tell family and friends. You should take the time and take care of your customers. You have too much competition to have employees that do not have any customer service. Makes me sick to my stomach knowing you guys wouldn't even open your restrooms to a mother and her toddler. Put yourself any someone else's shoes!

I go to this store often and have not ever had an issue until today. I was not the cause of the disturbance at Dollar Tree. I asked the cashier Kenta to properly ring my merchandise individually. I remained on the premises after I was viciously verbally assaulted by the cashier, Kenta. Her behavior was very aggressive and unprofessional. She then called the police. I didn't do anything wrong. At the time the manager, Erica returned inside the store to assist in completing my transactions.

Updated on 12/19/2021: After I wrote the review regarding my online order with Dollar Tree, I emailed the company's online customer service line and requested a refund as the items we ordered had not been shipped. Dollar Tree emailed me back to say "unfortunately" they were unable to issue a refund. The items still had not been shipped. Finally, on December 16, 2021 we received an email from Dollar Tree saying the ordered had shipped and would be delivered December 18, 2021 (which was a full 10 days later that originally stated). We got the order and many of the items were broken! See the pictures. There was no bubble wrap or protective packaging in the box. Part of the items were dirty and dingy looking. At this point I will never order from them again.

You literally have to kick through trash to get into the store. Dalraida Commons store. We love Dollar Tree, but the trash and filth in the parking lot is disgusting and ruins our clean community. Help.

They have name brand items for a dollar.. Each store I go to there are either two or three people working there and no security and very long lines with one cashier who might have to wrap up disrespectful or get balloons or both. They all deserve a raise.

Used to be a favorite store. High Springs Florida Dollar Tree. But over the last few months it has become an awful experience shopping there. Today was the worst. I think one of the women may be too old to be working there. Slow and cranky. Seems to mess up the entire atmosphere. She was especially rude to me. I tried to return an item but it was not in the original packaging material so they couldn't take it back. No biggy. But she made a huge commotion about it. Like I was trying to pull a fast one on the company. I mean REALLY!!! She moved her arm very fast towards me and it connected with my hand and started screaming, "Don't touch me!!!" I let it go and did my other shopping.

I placed an order online, changing my address. There was a glitch in the system which changed my order. I logged out and in again and made sure addresses were changed again. When I hit submit, the previous address populated the completed order. I called Customer Service first thing Monday morning to explain. The rep said it would be corrected. Of course, it was not. Dollar Tree is making it my problem finding my package. I have moved and don't know who lives there now. I asked for a refund and a reship. They said I have to make a good faith effort to "find my package" myself and what I ordered is now out of stock. They told me I would have to check every day to see if it is back in stock to reorder. If this is customer service, I don't get it. How much of their job do I have to do.

I made a mistake on the keypad at checkout. The cashier called the manager (I could be his grandma) for help. He told me he couldn’t change anything and he ripped off the sales slip and shoved it in my hand. I asked for help and not only did not get help, I was treated rudely. Getting old is no fun but to be treated as yesterday’s trash is worse.