Dollar Tree Reviews

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About Dollar Tree

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Dollar Tree operates discount variety stores where all items are priced at one dollar or less. It offers a selection of household goods, party supplies, food and seasonal items. Founded in 1986, Dollar Tree’s aim is to provide customers with great value across a broad range of products with a straightforward pricing strategy.

Pros
  • Affordable pricing for products
  • Clean and organized store environment
  • Wide variety of products available
Cons
  • Poor management practices
  • Inconsistent customer service
  • Low employee wages and hours

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Dollar Tree Reviews

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    Page 1 Reviews 0 - 6
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    PriceStaffRates

    Reviewed Nov. 28, 2025

    Great store, helping people get what they need, helping my wife get her job back, thank you. I recommend shopping good prices for all kinds of stuff that you might not find anywhere else. Awesome people. Help you find whatever you need, just all around outgoing, polite people, always going above and beyond their job to help everyone find what they need. Thank you for all your help. Angels helping people everyday. Thank you!!!

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    Customer ServiceStaff

    Reviewed Sept. 25, 2025

    I would to give a shout out to cashier ** at 13741 Tamiami Trl Unit 4 Fort Myers, Florida. She is always so pleasant and very courteous. Very efficient and I look forward to seeing her when I shop and always go though her line. She always greets me with a smile and wishes me a blessed day as I leave. I feel she is a asset and performs her job well. Great customer service skills.

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      Customer ServiceStaff

      Reviewed May 26, 2025

      This event happen on 4/29/25 but I misplaced the information need but I found it today and I still would like to tell you all about the outstanding customer service I got from the people overall at this Dollar Tree. I go to dollar tree a lot in OKC. This was the best customer service I have ever gotten. It was the way they all acted like I was someone important and willing to help me, at the same time smile and act like they like their job and helping customers. It was store # 2196, 4605 NW 23rd St, OKC, OK 73127-2103. I wish all the store people were like this. Most just want to get you in and out. Not concern about if you come back or not. Thanks for a super experience!!! William

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      Staff

      Reviewed Feb. 2, 2025

      I have shopped at many Dollar Tree stores in different towns and states. I have to give a review for one particular store in Bridgeport Tx. Let me start by saying Wow! I shop at this store several times a week, and I can tell you they are busy every time I go. I work in retail and know how difficult it can be at times but you wouldn’t know it by entering his store. While walking through out the store I can’t help but saying Wow what a great job. This is the most organized, clean and well stocked store I’ve been in. The staff is the nicest and most helpful than many other store. They are hard at work every time I visit and they are always ready to help you with what ever you need. It just makes me feel good to visit the store in Bridgeport Tx. They do such a great job I have to give them the recognition for having a wonderful store and providing a great shopping experience for everyone. Thank you Bridgeport Texas Dollar Tree!

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      Customer ServicePunctuality & SpeedRefunds & Payouts

      Reviewed Dec. 8, 2025

      Just went inside at store number 3062 490 Lincoln St Worcester MA at about 5:11pm to buy a few things like drinks, and snacks. As I was doing the line when my turn came, the cashier the name on the receipt was hard to read, **. She addressed me asking if I'm ready to pay, which I said yes and I also told her that I'd look Ike to have my own space finish my transaction without anyone else putting their stuff on the counter til I was done paying. Her response was that the line was long. So what? They could wait just like I did.

      Then she started to literally badmouth me, her facial expressions were complete anger. 😡 Not sure what her problem was. Once I paid for my items, I waited for her to offer me a receipt, which she didn't offered it not til I asked her for which she was also seemed to be bothered by my request. I said to her, "Why are you so rude?" Her response was that she put her resignation just recently so what, I didn't ask for this information. Which explains her actions. The receipt had like literally no ink, so it was hard to read her name or the total of my purchase. Will not be going back there til she's gone.

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      Staff

      Reviewed Dec. 6, 2025

      If it’s Poughkeepsie we’re talking about here but even I’m surprised at what I encountered at the Burnett Blvd store 2 days ago. Terrible! This Dollar Tree Store is always crowded and in a constant state of crowded disarray and off of stock of many things. Their managers are questionable on many things and to add to that on whom they hire. I just saw a younger female employee under the influence of something talking erratic, loud, and too much while her eyes were rolling to the side as she must’ve apologized to me 10 times as she’s talking about a child she has and of her baby daddy as she was ringing me up! What in the world is going on here?!

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      Sales & MarketingPriceRates

      Reviewed Nov. 24, 2025

      Such a scam. Nothing is priced and then when you get to the register it's all 7 and up. Need to mark prices better since everything isn't a dollar anymore. Stopped going as much when they raised the prices. Now I won't be back. Dollar items for 7 bucks is ridiculous.

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      Customer ServiceStaffBilling

      Reviewed Nov. 18, 2025

      We went in trying to get some office supplies and some soda, we found everything ok. When we got to the registers there was two kids in front trying to buy two sodas, they were short by a .59, instead of being courteous and being patient with the kids trying to find .60 cents the cashier Shannon started to laugh at them and proceeded to talk down to them about the change. When it was our time to check out we put our stuff on the counter we mentioned that we might not have enough on the one card that we planned on using and might haft to use 2 cards. She proceeded to tell us that if we didn't have enough she couldn't void anything and that if we were sure that we could purchase everything on one card because she doesn't do split payments.

      We then just get the sodas, and my fiance goes and puts back all the office supplies so they wouldn't have more go backs. She then tells me they we should have just put everything back. I check out the sodas and go for the exit and hear her saying to the next customer that we were rude and didn't need to buy anything and just wasted her time. Would not go back. Would give 0 stars if I could.

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      Sales & MarketingPunctuality & SpeedStaff

      Reviewed Nov. 13, 2025

      Nothing about a store is more irritating than when they close early. Too late to go elsewhere now. Only needed a flashlight but need it now. Saw employees leave office before 10 so you know they closed really early to count down register and still leave 5 minutes before advertised. You suck! 11/12/25.

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      Price

      Reviewed Nov. 11, 2025

      Dollar Tree sucks. Their prices keep rising by the week. Inventory is decreasing by the day. They are asking to be put out of business. Soon, they will go the way of Sears, Toys R Us, and Payless shoes. What's in it for the consumer? Quality was never high, but prices were low. Now, I will go to Aldi and Marc's instead. At least, they have meat, fruit, and vegetables. I would make a trip to Walmart and Target if I wasn't boycotting them right now.

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      Dollar Tree Company Information

      Company Name:
      Dollar Tree
      Website:
      www.dollartree.com