Dollar Tree Reviews

This event happen on 4/29/25 but I misplaced the information need but I found it today and I still would like to tell you all about the outstanding customer service I got from the people overall at this Dollar Tree. I go to dollar tree a lot in OKC. This was the best customer service I have ever gotten. It was the way they all acted like I was someone important and willing to help me, at the same time smile and act like they like their job and helping customers. It was store # 2196, 4605 NW 23rd St, OKC, OK 73127-2103. I wish all the store people were like this. Most just want to get you in and out. Not concern about if you come back or not. Thanks for a super experience!!! William

I have shopped at many Dollar Tree stores in different towns and states. I have to give a review for one particular store in Bridgeport Tx. Let me start by saying Wow! I shop at this store several times a week, and I can tell you they are busy every time I go. I work in retail and know how difficult it can be at times but you wouldn’t know it by entering his store. While walking through out the store I can’t help but saying Wow what a great job. This is the most organized, clean and well stocked store I’ve been in. The staff is the nicest and most helpful than many other store. They are hard at work every time I visit and they are always ready to help you with what ever you need. It just makes me feel good to visit the store in Bridgeport Tx. They do such a great job I have to give them the recognition for having a wonderful store and providing a great shopping experience for everyone. Thank you Bridgeport Texas Dollar Tree!

The Dollar Tree in Groton MA is the most organized and cleanest Dollar Tree I have been to. The manager Dianna and all the employees are an example for any Dollar Tree or in fact any business to follow.

I have shopped at the Dollar Tree Store located at 8656 E 63rd Street in KCMO for years. As busy as the store stays, the employees still give customers a smile and manage to stay cool, calm and collected. Apparently some customers complain about the variations in the open/close time but this is an exception and NOT the rule. Customers need to reciprocate and stay cool, calm and collected just like the employees.

There is no doubt there are some Dollar trees that need cleanup and improvement on their employees But in this economic time they are still trying to provide products at very reasonable prices. For anyone complaining that their prices have gone up they need to look around at other businesses including Amazon. Yes you have to sometimes dig through the debris and disorderly shelves but I assure you it's not the people who work there that are making them disorderly. It's the total lack of respect that most people have today for everything. Thank you Dollar tree. I will shop with you again.

I visited this store at 14120 Lee highway Centreville Va, dated 06/24/2025, time 12.39, cashier Betty, I paid $50.00 bill, which I had just withdrawn from my bank, cashier keeps on looking suspiciously at bill, she check bill with bill checking special pen or device, then she calls another associate -a female. She is also unable to check bill's authenticity, the store manager is called. He tells cashiers or in other words, gives them a training how to check a bill, then my transaction is finalized. By this time waiting at counter, I was being treated as a thug or a crook who is trying to cash a fake bill. I felt so humiliated while waiting at counter, so shortly my advise to other customers is never take larger bills like $50.00 or $100.00 in this store, as cashiers do not have a proper training to check bills or they are totally uneducated in their job as a cashier. My request to management is please, for the sake of god, train your cashiers how to check a bill or have proper devices to check authenticity of bills, don’t humiliate, insult, or bother a customer for no reason.

I visited DT St John Indiana. The cashier was extremely rude, flat out unkind. She had buzzed hair and pretty hazel eyes. I was so uncomfortable I nearly walked away and left my items. I certainly don’t intend on visiting again.

I purchased 5 cases of charger plates from this business. I did an online order to pick up in person. Dollar Tree claims my payment did not go through; however, it did go through. They have refused to reimburse me even though I have provided proof to them that the payment did in fact process through. This includes a copy of my bank statement where it shows that my payment went through successful. Also, I have been talking to these people for 2 days straight, and they have been hanging up on me and not calling me back and when confronted they claimed that the line had gotten disconnected. I ended up having to do a payment dispute through PayPal because Dollar Tree refuses to do so. They even left me a voicemail stating that they would not because my invoice balance reads "ZERO POINT ZERO ZERO." Mind you it shows paid and amount due is what show $0.00.

I left very dissatisfied from the Dollar Tree store number 1855. I went to exchange two items, snickers, instant pudding because they were bad and the sales associate Jeanine said she wasn't going to exchange them, I showed her the items are closed, not open and still said no. She even said any of the food I bought from the dollar tree that turns out to be rancid it won't be exchanged. She said that's the dollar tree policy. If that's true that's a horrible policy. It's not my fault dollar tree sells bad food. I loved shopping at dollar tree but I'm going to shop elsewhere from now on. I doubt people will keep shopping there when they found out about from social media about this return policy.

I had a terrible experience with an employee at Dollar Tree today. This employee approached me asking me what I did with the candy I had in my hands; it was 7 big packs of Christmas candy that I changed my mind about, and I put it back on the shelf. I told her I put it back and she said where? Where is it? What did you do with it? She did not believe me that I put it back. Thankfully there was another employee in the candy aisle when I changed my mind and put back everything where I got it from. I walked her over to her co-worker to verify that I had placed it back on the shelves. At this point she continued to accuse me of stealing the candy. She then followed me around telling me loudly that I was also in the store yesterday stealing. She said and I quote "I was in there yesterday and the day before loading my pockets up." I was at work.