Dollar Tree

I LOVE Dollar Tree and I've never had a issue with any location. However, today my mom was overcharged for 1 item, and the cashier failed to put the item in the bag. The cashier was kind and friendly, this has nothing to do with that. When my mom called to ask about the mishap, they told her she'd have to return to the store, and they'd have to check the cameras...and they were asking what she was doing...NOTHING in that store is worth taking. $2 is not a lot and that's not what this is about, it's the principle. Besides, Dollar Tree already has enough theft and it shows. Very bad taste.

I've frequented this Dollar Tree at Hamilton Mill 2725 Hamilton Mill Road, Buford, GA 30519 at least three times a week. It's extremely convenient to my house and my job as well as the other shops I frequent. On several occasions, I've encountered a RUDE and DISRESPECTFUL older white woman who says she is the 1st manager. Her name is ** and if she's not the owner of the store why does she still have a job there? She is disrespectful to the customers as well as the other employees. I've witnessed her behavior quite frequently and asked her would she like if someone spoke to her in that manner. I even asked for a corporate number to make a formal complaint, she told me I could find another Dollar Tree to go to.

This was a first for me...a pleasant, enjoyable experience at the Lehi, Utah Dollar Tree. The checkout clerk, Ethan was on his second day of the job, but you'd never know it. He was fast, polite, and generally concerned about if I'd had a positive experience at the store and if there was anything he could do better to help. He was a great example of someone working hard and proud of the company he is working for. When I asked how he liked his job, he said he loved it, he loved the people and he loved the customers, he stated that he hopes to be there for a very long time. He stated that the company is very disability friendly, and that really struck me, you don't hear that often - sadly that topic is generally considered negative or frowned upon and wrongly associated with disfunction - so I'm proud of Dollar Tree for being supportive of those with disabilities and empowering their employees to be happy and encouraging them to pursue their goals.

I watched the cashier pick up a customer money he drop, that she just helped and instead of giving it to him she put it in her pocket. Later I check my bank and she tries to double change my account and the bank fixed it. Please be careful shopping at the location at 6926 Antoine Drive Houston, Texas 77091 Store# 7921.

Store is giving out counterfeit bills as change. When confronted, they denied responsibility. They claimed since I was unable to test bill for counterfeit before leaving store (I don't carry a counterfeit pen in my purse), it's not their problem. Even though transaction had just accused and a camera is over teller.

3611 Matthews Mint Hill NC store hours posted is different from actual closing time. I made a special trip to this store and arrived at 8:45P and the door was already closed. This is inconvenience to me and other customers, please fix.

Dollar Tree Online Shoppers BEWARE! I rarely use this site; but, they had a special on shipping. And, they have the least expensive bulk price for tissue paper (for gifts). VERY long story short, our items didn't arrive. Called Dollar Tree support to advise. Very poor customer service and they refused to refund the money for items we didn't receive. And, the representatives were rude. Wasn't much; but, it was still our money. I know these are tough times; and, most can't afford NOT to shop at Dollar Tree. My goal? Avoid using them if you can. And, DEFINITELY try not to order online. They'll keep your money AND your merchandise. Guess their unscrupulous business practices is how they stay cheap. Proves the old adage, you get what you pay for!

Beware of... Store #495. 1250 E Atlantic St. LaCrosse, VA 23950-1820. The worst experience ever w/ the cashier while checking out today. I was refused one more bag for purchased item from the rude cashier (possibly manager) stating it's Dollar Tree's policy that the customers get a limited number of bags due to bag shortage and I had already received two more than my limit. Interesting. If that were the case, okay, that's fine I get it. But it's not what you say, it's how you say it. And what he failed to realize was that he rang up two different orders from two different people on one ticket because he had such an attitude and wasn't paying attention when the customer behind me, whom I was with, told him it was separate. He had gone so far into the next customer's order that I told him to go ahead and ring everything together due to the long lines and his attitude.

Store manager of store 6151 in Mountainview, NJ is extremely unhelpful and rude. I am a senior citizen and the store manager refused to retrieve an in stock product for me and told me to come back in a few days.

The sign you can read from the parking lot lists their hours as 9 PM closing. If you get out of your car and walk up to the door, they have a very small sign saying they close at 6 PM. I talked to the manager at that store and she said there is nothing they can do.