Dollar Tree

I shop Dollar Tree often, there is a store just around the corner from my office, so I'm probably in there at least 2 or 3 times a week, I often purchase items for my lunch there! I recently made an online purchase for the first time. Yesterday I received an e-mail informing me my order had arrived. It was shipped to the store on the other side of town (300 Sam Walton Drive). "Not too far away, probably just 4 or 5 miles". Kat was the lady's name who helped me, and I have to say she was super nice and helpful! She went over and above to make sure my order was correct and undamaged! You just don't see many retail employees these days with that kind of work ethic, (I hope you appreciate her and treat her well, it's employees like that that make a business successful.) So even though this store is on the other side of town and a little out of my way I will definitely visit it more often. Keep up the good work Kat!!! Jonathan ** Somerset KY.

This store number 5289 is so well organized and clean compared to some of the other stores. Their selections are always great and of course there are their prices. I love Dollar Tree. The help is also always very professional.

I made a mistake on the keypad at checkout. The cashier called the manager (I could be his grandma) for help. He told me he couldn’t change anything and he ripped off the sales slip and shoved it in my hand. I asked for help and not only did not get help, I was treated rudely. Getting old is no fun but to be treated as yesterday’s trash is worse.

I usually like Dollar Tree stores but today the store I visited was very understaffed and many shelves were empty. I was looking for packs of balloons and was told by the cashier they were in the birthday/party area. I looked everywhere and there were none to be found. When I was checking out I stood in line behind a customer checking out ahead of me. She was having issues with something and the cashier called for assistance. When the manager, Amy came up to help I asked her if she was going to open up another register because there were 3 or 4 people standing behind the lady having issues. She said she was taking care of the trash but would be up in a few minutes. When I was checking out I counted 8 customers standing in line behind me and Amy didn’t appear. You could tell people were frustrated.

Upon approaching counter with a full basket of merchandise, the cashier rudely demanded "empty your basket". When she barked this "command", I responded in same. The manager came out after hearing my response to the rude cashier and immediately defended her and asking me to leave. The manager also called the local police. What happened to the concept of service, and customer is a customer? It sure was not at this store located on Eastchester Drive in High Point, NC. I have been in retail sales for many years, and if this happened in my store, I would dismiss that employee in a heart beat. I will tell friends and associates to stay clear of this business.

I was waiting in line for a while, more than five minutes, waiting to check out. There was one employee just standing in the corner by the balloons, and the manager was in her office. I had been at this store before and they used to have a bell to ring for service. I looked around, but didn’t see the bell. Eventually the cashier shows up, she had been helping someone shop, and she shoves my basket aside (spilling the contents) and tells me “He is going first”, no explanations, just informed me that someone else is getting checked out before me. When it was my turn to check out, I told her that it was really rude to do shove my things aside like she did. She told me she was helping the guy she checked out before me, so he got to go first. I said “I was waiting in line to check out. That’s not fair, he was still shopping. I waited just like any other customer who was finished shopping.”

Honesty is always the best policy first and foremost. I placed an order and paid for it. I was given an extended time to pick up my order. When I got to the store I found that my order could not be located for whatever reason. Store clerks tried but to look for order but could not locate. The manager could not tell me if order had arrived despite the order confirmation said it had arrived. In future orders if you get any, make sure people receive what they paid for or provide a prompt refund period immediately. The 800 customer service number does not work on the weekend. VERY DISSATISFIED CUSTOMER.

I was searching the internet to make a review for the Dollar Tree Stores. I'm very glad to be able to give a review to this company. In less than 6 months this company charge me twice in less than a minute. I have instant access to my account and a dispute has been filled again this company by my bank. Apparently their system recognize my transition due to the previous incident. And system provides and generated a Reversal Credit. That don't show up in the receive. Never use debit or credit cards to pay at this Stores.

On April 8, 2021 Thursday I, Christopher ** went The Dollar Tree located on 3030 11th St. Rockford, Illinois 61109. To purchase hot dog buns and other supplies for a BBQ at my job. But while eating and readying the hot dogs and other BBQ supplies. I had noticed the two packs of hot dogs I had purchased from The Dollar Tree. WERE MOLDED (actually while me and another co-worker were eating them).

It was 8:55pm when I entered Dollar Tree, store #6193 (Hillsborough nj) on 2/22/21. I needed just a few things, one being a simple piece of felt, which I'm certain I've seen there before. I quickly grabbed the other items I needed between 2 aisles that were next to each other. I overheard a woman who I assumed was a customer, by the way she was swearing throughout her conversation (with who she was having the conversation with, I have no idea. Once I saw the older woman the first time she yelled at me about being closed, I realized it was HER voice that I heard, with all the swearing.) and tried asking the younger of the 2 women, if she could help me find the felt.

We went to the Dollar Tree on Military Trl in West Palm Beach, what a mess, the line was long, one cashier, other employees just walking around doing nothing, the manager here does not care. He would not open other cashier lanes, made us all wait so long. This store is a mess. The items are cheap and of bad quality. Almost all Dollar Trees are bad. On BBB they have a very bad review and a D+ BBB rating, it makes sense. It is almost impossible to find a good Dollar Tree in the USA, the service is horrible, the lines are long, the stores are trashed, and employees and management do not care. A real mess! Not fun to go to if you want peace.

After I left Walgreens, there was a fat dude (heavyweight) standing at the corner of the mall right as one exits the store and turns right. He stood with his foot on the column blocking the sidewalk. There was just barely enough room to walk past him. To avoid the energy that was entering me I walked into the driveway of the parking lot. Not at all thinking, I was thinking that could have been a hazard. Glad there were no vehicles. Then, I saw a young ** person walking the sidewalk. He started at the same place I did before I walked through the parking lot. I noticed his timing as soon as I was 250 ft away from the Dollar Tree door. It was irritating immediately. I spit and slowed so that he could go into the store out of my way.