Dollar Tree Reviews

If there was a rating lower than one star, this Dollar Tree should receive it. I am 63 years old and have NEVER been screamed at, called a liar, and totally disrespected in such a manner. On 3/21/16 @ 14:28 I went to Dollar Tree Store #147 to purchase a few monthly items. When I arrived at the check-out there were 2 cashier lights lit so I asked Sales Associate ** if the other register was open because the lady in front of me was taking awhile. She said, "Yes, it was open." And called out loudly several times to the sales associate not at her register with the light on.

I waited outside while my teenage sons went inside the store to buy drinks. My younger son came out to car and said "the lady accused me of stealing." I went in the store and asked the two cashiers there who accused my son of stealing. I said it multiple times--they ignored me. I got upset one cashier calls on intercom for an Alicia. A woman about 6ft 2in came up to me and said "yeah I did real mean." I told her I want all names. I was holding the exit door while I told them I am making a complaint of how unprofessional they are and the lady grab door too and said "get out." She stood close to my face. I asked "why are you in face and so close to me?" She got closer and looked straight in my eyes. I prepared myself to be hit.

carts out of the store. Easy solution. Never shop there again! I feel sorry for mothers with small children. How are they suppose to carry a baby and purchases?? Re-think your practices Dollar Tree!!

I have been shopping at Dollar Tree for a long time, but recently noticed that 50% of the items have been reduced by half the size. Guess I have to begin shopping at 99 Cents store or other. So many nice things, but now they are worth 50 cents, not dollar.

My grandson had to use the bathroom. There was a sign that said out of order on the door. Not being able to wait, I took him anyway. There was nothing wrong with the bathroom, so I decided to use it also. The manager followed us to the bathroom, and opened the door while I was using it. I was so angry at him. When it came time for me to check out, he was the one to check me out. I told him there was nothing wrong with the bathroom. He said they had the right to do that, and that I could have gone somewhere else. He said "I am not going to argue with you, and you can pay now". After scanning my items, I decided not to buy anything from there. I am still very furious. I feel like I could sue him for opening the door to the bathroom that was not broken. A young girl used the bathroom right after me.

I am very disappointed in my experience with Dollar Tree's online ordering and customer service. Last month I ordered three boxes of items. Within a week, one box arrived for me to pick up at a locate Dollar Tree store. The manager was very nice. He called corporate and I called customer service to find out where the rest of the order was. I was told it would arrive the next week. Okay not big deal. So the next week, I stopped by to pick up my other two boxes, but they had not arrived. The manager again was very nice and said he would call me when my order arrives. I waited another week before calling customer service again.

Yesterday night when me and my two minor sons visited the Dollar Tree store located at 165 Rohrerstown Rd, Lancaster, PA 17603 we encountered a very undesirable situation. While my nine year old son was trying sunglasses, the employee ** was locating new ones in the display. I explained to her my son was trying to look how he looked in the mirror to what her reaction was "oh ** I'm sorry." Amazed by her reaction I laughed and added "oh well that was spontaneous."

I asked to help find cooking utensils, and cleaning supplies, and I was directed rudely. The said individual conveyed, "I was to find them myself." Which reluctantly, I did. Then, the said employee kept following me around the store, which made me very uncomfortable. I will never again shop at a Dollar Tree ever again.

I was harassed by the manager. Very rude, wouldn't give me her name covered her name badge. No help very rude. Lack of customers' service. I bought two screen protector and during the time I ask her name the boy at the register said "I don't know" and gave me my bag. When I got home I didn't see it. I went back to let the manager know and she said "get out before I call the police". Why, because I'm black? I felt discrimination in there. I'm hurt. Help.

Waynesboro, PA store #3151. I bought 7 balloons and paid for them. I didn't take them out to my car then because I was parked far away and I was afraid the extreme wind would tangle the ribbons and damage the balloons. I went out to my car and drove it to the front of the store so I could run in and get my balloons. When I came back into the store, another clerk yelled at me in front of two lines of customers. She told me to move my car immediately. I explained I was just getting my balloons. She said she didn't care. I was breaking the law and, again, told me to move my car. Incidentally, the last time I was at this store, the same clerk was mean and nasty to me. I couldn't believe it! I love shopping at this Dollar Tree because it's very clean, organized and in a great location, but because of these two negative encounters with the same employee, I've decided not to return to this Dollar Tree, but to shop at a Dollar General store a mile farther away.

I've been shopping at Dollar Tree store 1865 ever since it opened. And the last 3 weeks the store has been terrible. You can't even walk through it. I've never seen it look so bad. The shelves are empty and boxes setting everywhere. Every time we go in the ladies are on the outside smoking while the store looks terrible. I ask for things that I know they sell and they tell me they're out. I feel they're not doing their work. Also stockroom is running over. I took pictures. It's terrible. I will start to shop elsewhere. The district manager is Connie **. She really needs to visit this dollar store. Something needs done.

I bought stuff from Dollar Tree in Cockeysville, MD. When I went to the cashier she put all the goods in one bag and refused to double it. I bought cleaning stuffing that were heavy and one bag could not be able to carry them. As I walked to the door the bag got torn. The cashier could not give me another bag.

I have called more than three times to the Santa Clara Dollar Tree store. The person who answers the phone by the name of Jim is very impolite, verbally intrusive and impolite. I called the store to speak to the manager or assistant manager on 2/4/2016 at 8:00am. Upon asking to speak to the manager, he stated she was not in and was not sure when she would be in. I asked the name of the manager in which he told me he could not give out the name. So I then asked again when she might be in. He then told me he did not know. I replied okay, that I would call back. I called back about 15 minutes later to try to get some follow up information only to find the line was busy for more than 45 minutes straight.

I made a purchase on 01/18/16 at 10:14 am, wrote a check & the machine (check reader) would not take the check. So I had to charge this same purchase on my credit card. I received my bank statement & the check was taken off my account. My credit card transaction was on the deadline of sending statement so it will probably appear on this month credit balance. I have not been reading very good reviews about you.

I placed an order on Jan. 27 and received an email from them the next day, informing me that my order is cancelled. I asked for an explanation, they did reply but without the explanation that I was asking for. Instead, in a rude way it responded, "We have a right to cancel an order for any given reason listed below in our terms and conditions." I did go to that page and saw nothing that could be applied to my order, and so I asked again why did they cancel my order because I just don't find any fault. Finally, here's their response: "Dollar Tree only ships to the 50 United States, Puerto Rico, and the US Virgin Islands. The order was placed outside of the US and was cancelled for that reason." My jaw dropped. They say that they ship to 50 United States, but cancelled my order even if the shipping address is in CALIFORNIA, just because it was placed outside the USA? How st*pid was that answer.

I went to the new Dollar store on Irby St in Florence today and I usually enjoy my visits there. But today it seemed as if the manager had his feet kicked up in the office because the cashier called for assistance and change several times. Her line was long and he didn't come until my husband knocked on the office door. New manager may be needed...

Dollar Tree @ 78th & Portland, Bloomington, MN. Night of 1/25/16. 9:30-9:50 pm. Had a few items to buy. Was stocking up, but wanted a pair of reader eyeglasses. Manager on her cell many minutes. At 20 min to 10, she paged closing in 20 minutes. 9 minutes later she paged - "Go to register and check out." I definitely wanted the glasses & needed a few of the remaining 10 minutes to choose 1.

I bought the 3.5 oz Stampede Boneless Ribeye Steak and half of the weight was ice. I see now the fine print states Enhanced with up to a thirty percent solution. I experienced similar problem with their frozen vegetables, when half of the weight was ice flakes. Consumer beware.

I am a regular customer at Dollar Tree and shop on the regular at 4 different stores in the Long Island NY area. I visited the Levittown office and had an incident where my finger got jammed in the freezer door. My finger was stuck in between the freezer door handle and the wall where the ice cream/icies were stored. My finger was in a lot of pain and swelled up, was bruised for a week and left a black mark on my nail. However, I did not choose to get medical treatment. I immediately notified the manager and completed a customer complaint form which was forwarded to the corporate office.

2-3 years ago I took my bike trailer into their store which was against their policy. I was told to leave. As I had been told not to do this previously I was fine with that. I continued to use the store after that for the next 2 years with no problems. Then one day I was told to leave the store for good as I was banned. I wanted to simply talk to the manager as to why, as I had been using the store for a while since and further was using a bike trailer. What's a reason to ban me forever?

Dollar Tree store in Lakewood Washington is one of the worst stinking stores I've ever been to. The employees there need a bath. I mean it is disgusting. Every employees at the store smell like ** and they are very unprofessional. It's hard for customers to buy their products when the employees can take care of themselves. Very sad.

I ordered solar items on 12/1 which were never filed by Dollar Tree online ordering. A label was produced on 12/10, I got an e-mail that the order had shipped but when I pulled up the tracking number it said it was never picked up by UPS. They charged my CC on 12/14. I called customer service on 12/16 and all they could tell me was the same info I could see on the internet. They told me the order was filled and shipped on 12/10, yet it was not because UPS never got the box. On 12/17, I saw those items were "returned" yet no contact from them about that or any credit on my account. I called today (12/17, the 3rd phone call, 4th person) and Crystal told me that the items were "returned". I asked them does that mean that I will never get these items since they were "returned". She avoided that question.

Went to Darthmouth dollar tree store. Very sad the manager there Jen is always so rude to the people and to her employees. She shouldn't talk to her employees the way she does and that's what you call a manager? Wow it's sad!!!

According to former associate's and people who still work there this is the worst company ever to work for. For a company that rakes in millions and sells junk. They treat their employees like **, expect them to cashier, stock shelves, unload truck loads whether male or female from a tractor trailer weekly and ** if their employees are tired from it.

I order online from the Dollar Tree on November 12th and all of my items excluding one set could be delivered to my local store for "free shipping". I paid the extra amount to have that one item expedited and it still took over a week! The items being shipped to the store have finally shipped 12 days after ordering! This is unacceptable! Have I had known prior to hitting the "order" button. I would have never placed an order with a company that takes longer than a week to ship.

I asked to use restroom and they stated the policy had changed. Only employees allowed to use restroom, not customers.

Yes, I Do Love The Dollar Tree For The Most Part...but... They have Very Poor, Non-Existent Customer Service on the phone. In Fact, when You call their customer service, you just get a recording that ONLY refers you back to their website. That really sucks. I bought a women's razor set and shaving cream because I have a very hard time in shaving and their product(s) did Not work out for ME. I did pay with an American Express Credit Card by the way, however, when I came to their store to take back the products for either a store credit or exchange, I was given a very hard time! In fact, Lexxi, the store manager at this store told me that she would NOT take back the merchandise without a receipt.

Dollar Tree policy for loading freight is non-existent. It is DANGEROUS. 4000+ packages thrown into a 53' trailer with absolutely no thought. Each package must be unloaded by hand onto rollers (set up by the driver) which roll to the end of the trailer and are then taken by Dollar Tree employees. There have been many driver injuries but no one makes any effort to improve Dollar Tree trailer loading policy. I will NEVER shop these stores again. And they call themselves a Fortune 500 company? Somebody better do their homework a LOT better.

Dollar Tree at 25th and Wabash. I was in the store Wednesday October 14th. I asked a sales associate (I think his name was Aaron) where the pregnancy tests are. They were out of them on the shelf and he went in the back and found some for me. He brought a few of them out for me just as I asked him to do. He was very helpful. He even asked if there was anything else he could help me with. I was very satisfied with this employee therefore I give him a thumbs up for the hard work he's putting in!

Every time I am in the store on Babcock Rd. in San Antonio TX, it has freight stacked all over the aisles and in the back room. There doesn't seem to be enough employees there to put up the freight. There are empty shelves. I have known people that have applied for part-time work at this location and was denied because they couldn't work weekends. Merchandising should not be done on the weekend. By Friday all shelves should be full as well as end caps for the weekend shoppers. I've never seen a store in such a mess in my life. It is very dangerous to have freight in boxes stacked very high in the aisles.

Very unprofessional customer service manager Melody was really rude, had to wait in line for like an hour. l having customers passes by not taking our coupon that was for the item that we were getting saying that the machine was down and to come back later in a couple days. Also I asked her name and she told me never to go to her store. Lazy unprofessional, no work done to satisfy customer. Very unhappy about this and won't ever shop there. I feel she discriminated us because we are using coupons and that is not okay.

The store manager at New Bedford Dollar Tree sucks. He is so rude I went in there and he was saying something about his boss and that he can't tell him what to do. He was talking to another employee named Jesica, I read her name tag. He was swearing and using inappropriate words saying he's moving up to district manager and he has all control on what's going on he was acting like an ** to customers he needs to be reported because if he is running for district manager the company is going to sick. GOOD LUCK DOLLAR TREE!!!

What a disaster this 10% coupon is. I just went to store #1314 in Pittsfield, Ma at 9 am when they opened although the website says they open at 8 am. Clerk Heather was loud, complaining and bossy. I spent about 30.00 and got TEN CENTS OFF ! C'mon. Even the manager was pissed at the clerk. I was told I have to bring in the store my 29 items, void the purchase and RE-RING it. You must be kidding. This hassle was for about a 3.00 discount. As a secret shopper today, I had to flunk the store. I also unlike the page. How about getting some associate that likes working there and knows what she is doing?

OK, short and quick - I like Dollar Tree. They have a good selection of crap, and are good in a pinch for that cheap sundry item(s) you might need to get. Cashiers are generally friendly and helpful. But... Went there last night. Bought some food products. Amazed and very disappointed in the quality and the quantity. Just a few notes of concern: Their 'Stars and Stripes' soda - We buy the diet occasionally and actually like the taste. However I noticed that the bottle has changed since the last time we bought the product. This is their big '3 Liter' soda pop bottle. On further inspection when I got home I found that the soda was 93 ounces, which is 2.75 liters. The new bottle looks like a fat two liter bottle with a regular sized cap. The old bottle was wider and had the bigger cap. Tea Bags, 100 count. - We get cheap tea when we can to make fresh brewed iced tea, because we go through it.

I personally shopped at the Dollar Store for 30+ years without an issue. However, I normally just go to one store. Now, I gave a dollar to their "feed the kids." Every time I go in there is "give to this or that." If I had extra money to give then I would not be going to the Dollar Store! I finally told the lady "Please stop asking me." I get comments "Oh he does not have an extra dollar." Other comments of discontented of me not giving a dollar. Well, I give in other ways to kids, people on the street, etc... I finally told the lady that it is not her concern what I did with my money; she said "How rude"; etc. I do not even think they have proper permits etc. to be asking for donations and how do we even know they give donations? I am just dissatisfied that I was being harassed.

Just came from my 3rd day of work at Dollar Tree in Cranberry, (Venango County) Pennsylvania in tears. I was treated so disrespectfully that this was probably my last day. While I have previous retail experience it has been 20 years since I was behind a cash register. I am much more comfortable merchandising. And this was discussed at the interview before I was hired.

Bad Management Experience at Capehorn Store - The one manager there made myself and others in line feel like we were an inconvenience for her. She had to come help ring our orders and was rude about it. The cashier Karen said her name was Amy. I go there a lot and wish she would realize that the customers pay her salary.

This is a problem with my wife and her being employed by Dollar Tree. She been employed two months. I pick her up from work at Dollar Tree on the 31 of August 2015 at 8:15 pm in North Dakota Grand Forks located on 32 ave, and she's highly emotional. She says her manager stopped her after minutes after closing her register and then says "I want to search your backpack." She was in shock and abruptly did so. She ask no questions due to the highly sensitive moment. He the name of David the manager gave no reasonable cause before, during or after this. I told her to complain to the board and then quit. She says she feels humiliated but with her honesty, truth and courage she's returning to work. We both know it was not right, so today I write, please let us know if this is the way things are working for the Dollar Tree and I will do my best to have her to quit.

While shopping in Dollar Tree, Alexandria LA, STORE #2496, your associate, Abigal ** shouted out in front of 10-12 customers as well as associate Sharon, and accused me of stealing. After Associate Sharon realized Abigail was wrong and causing an inappropriate scene, she tried to apologize. I asked Sharon to escort me out of the store.

We shop Dollar Tree frequently due to the convenient location. The employees are always friendly. However, store #4106 located at 1014 Westport Road Kansas City, Mo. 64111 is always messy. Items are all over the floor and there are large areas of stained carpet. There seems to be a lot of merchandise that needs to be put on the shelves since it is always stacked in the aisles. The shelves have large spaces of missing items. I can understand the appeal of candy and how it can be quickly depleted; but, empty shelves in the cleaning products area is hard to understand. This store could sell so much more merchandise if it was on the selling floor. We have shopped Dollar Tree stores throughout this area and in other states. Westport is truly the most unkempt store.

I have had the first, and worst experience with a Dollar Tree store today. I purchased 2 frames from a Dollar Tree. Got home to fix and noticed only after removing the plastic wrap that the corner glass of the frame was broken and missing. The second frame, after removing the plastic wrap was dug into. I just purchased it 2 hours ago, still had all original packaging, receipt, bag. Went to a closer Dollar Tree, Store #3489 to exchange for good frames. I still needed 2 frames. Cashier proceeds to tell me pretty much that is too bad, no returns or exchanges once opened. You could not tell they were broken/damaged until you open it!!! She said as a courtesy she will take back the one with the missing corner glass, but the other it's too bad. Yes it is a Dollar, but It is the principle of the thing. That is terrible customer service.

OMG, I have had the worst experience with Dollar Tree. My car was damaged in a parking lot directly in front of a Dollar Tree store. My car was hit so hard that there was paint and several dents on my car. I tried to find out information and there were two people kind of standing in front of the store making negative comments so I ignored them and went into the store to find out what I need to do. This poor lady was trying to help me and someone else at the same time. She told me that the assistant manager was outside. I was like "OMG", the lady standing out there she said "yes". I am like "she won't help", she has already been very negative. So with little information I secured a police report.

Well I have been shopping in your 479 E. Main Street Patchogue location and also 167 N Service Rd Patchogue. Both the locations are nice. My complaint is first, you shut down the radio in all your store which is ridiculous. Soft music is nice or holiday music makes you want to shop more. This has made me upset to shop longer in these stores. Also overtime I have been shopping in 479 E main location and there is no Ac. It is just horrible to have your staff work under those conditions and this has been all summer. Someone needs to look into this bc I left the store in sweat and it made me write this complaint. You really need to look into putting the radio back on and fixing the working environment temperature people are in. I am a manager in a big corporation. I just feel you should know the truth. Your staff are all very nice. Thank you and hopefully it will improve.

Dollar Tree in Antioch Ca is the most horrible company I have EVER worked for. The company care nothing about their employees. They overwork their employees, Ask them to do unreasonable tasks, If you are closing, they expect you to clock out, but stick around while the manager on duty finishes his or her duties because everyone has to leave at the same time. If I am off at say 9:30 pm, I have to clock out at that time but stay in there in the store 15 or 20 minuets till the manager is done with his or her duties.

Went to Dollar Tree to buy some snacks, total was 11.95. I paid 20.00, they gave back 6.05. My total should have been 8.05. Don't trust the people on Brown Deer Family Dollar when the store is getting ready to close on Friday. They will cheat you, time is getting harder every day to be stealing.

I went to Dollar Tree, pay with $20 bill and my change was off $5 & I lost bucks. I asked for the rest of my money but they would give it back & when they counted the cash that was in the register, it was 1.25 over but the guy had got money from another guy before checking it. Then I told them to check their cameras but they refuse to & said "Oh, I don't know how to use them," but the person who said that was the assistant manager so he should know how to use them. But still I stayed there for 30 minutes, trying to get my cash back but still wouldn't so I left.

I was having a birthday party for my son. The theme was Mario and I had already pre-purchased 2 foil gold star balloons from Party City. On the day of the party I picked up the cake then headed next door to Dollar Tree to have these TWO balloons filled with helium (as I have done many times before for $1.00 each - same price as if I had bought the balloon there). The cashier informed me that they no longer did that and the balloon had to be purchased there. OK, so what do I do now? I simply looked at the balloons they sold and saw golden star balloons so I said... "I will take 2 of those blown up please." She says "We are out of those." Ok, so I asked to speak with the manager. I explained to her my situation and that I would gladly buy the balloons from them, only they do not have them in stock and asked if they could make an exception since this was new policy and they were out of the one I needed and she looked at me and said "No."

Shame, shame, shame! Everyone knows your name! I am an Occupational Therapist and sometimes (not often) ask for items to be donated in order to provide the best possible treatment for my patients. My job is to enable my patients to return home and into the community after they have been in the hospital due to an accident, injury, stroke, or just being ill. Today, I chose to "shop" at The Dollar Tree and at check out, I had asked if they could donate something that I was purchasing that would assist me in providing great therapy to my patients. I had one item that I was purchasing (A Mediminder), that of course cost, 1 dollar. The response that I had gotten was "I'm sorry, we can't". Really?! Especially every time I go into the store they always ask ME if I would like to donate money to whatever charity they have going on. I'm sorry, this is simply unacceptable! This is truly sad and pathetic that they would not even donate a one dollar item!

I frequent Dollar Tree Stuart Florida on Federal Highway. What had happened to that store? It's not the same. Shelves are bare and trash all over store. Carpets haven't been vacuumed. That store used to be stocked full of items. There is never any paper products on the back wall and every aisle is bare. I have asked some of the cashiers what is going on and they don't know what to say. Whatever happened there you better fix. It used to be a nice store but not anymore. One guy with glasses that's a so called manager had no clue what's going on - he's in a daze. I won't shop there anymore. The help that is there now is terrible.

Not only are the employees not able to comprehend a question but they do not know how to explain their return policy as well! ** have the worst customer service I have ever witnessed!

Store 4296 Alpharetta/Roswell, Georgia. I been going to this store since it was open. There is this one sweet young lady that been working there for the longest. Her names is hard to pronounce, but they call her SoSo. I was very shocked as a customer seeing another customer being so rude to her because Dollar Tree ran out bags. SoSo was very respectful and did her part. She was very calm and always smile with positive attitude. Every time I come to this store, I always observed how SoSo works, and she is a hard... Dollar Tree company needs to recognized who works hard for them and that doesn't complain!!!!

Dollar Tree hires people with felony forgery and retail theft convictions. Be careful of using your credit card there. You might get your information stolen. I will never shop there again after I saw a career criminal working at the location on Lake Street in Aurora IL.

I was at the Dollar Tree, Store# 2056, located at 9024 Metcalf Ave., Overland Park, KS 66212. I had purchased several Sunday Newspapers in the past and had come to find out that most coupon inserts were missing. On May 31, 2015 at 2:00 PM, I visited this store to make my regular Sunday newspaper purchase. Before purchasing, I checked the newspapers standing across from the cashiers and in plain view of the cashier, to make sure that the coupon inserts were still in the newspaper. To my surprise, several of the in-store Sunday newspaper were missing their coupon inserts. I found a set of Sunday newspaper that still had the inserts in them and were ready to make my purchase.

This has got to be the dirtiest store in the town. People laugh and joke about how you have to shop off the floor to find anything. Plus you got to have all day to spend ‘cause it takes forever to find anything and when you are ready to check out only one cashier and lines goes all the way to the back. This has been going on for a long time and I pretty sure I am not the only one complaining. Guess your company does not have any pride on how there stores look. Bottom line is it’s not the hourly employee’s fault. It starts at the management level which is the manager who is at fault if she does not have taken pride in her store she needs to be let go and someone else bought in. Far I can see she blames others for what is happening and this is not right. Guess I will travel little further and go to a 99 Cent store. It’s a lot better and I heard most people around here doing the same.

I don't know what kind of customer service training the Dollar Tree has, but it's absolutely horrible. The "manager" ** is the absolute worst. I complained on the website and a customer service "director," ** hung up on me when I started asking questions about store policy and said I was being disrespectful. What is going on at Dollar Tree??? Is everybody crazy? I will NEVER in life shop at another one of their locations.

I work at the Dollar Tree in River Oaks, TX. I truly do love my job but have experienced several employee issues since I started working there. This store has not had a store manager, there were problems with payroll, I was not scheduled for two weeks without my employee ID number to clock in and out. I have started receiving less hours, along with other sales associates, due to more employees being hired and a district manager implementing one day a week for each associate, but that only includes myself and another employee.

Went to this Dollar Tree #3998 @ 4428 N. Freeway Houston Texas 77022, on 06-04-2015 @ 9:15pm. First of all we never go here but because the next door business was closed at 9:00 we decided to go in and get some things and try this store out. All the things were all over the ground and things out of order. Broken bulbs! Open packages and employees riding on the merchandise dollies with their kids. I almost got run over men on their skull grey headphones! Yikes when you ask them they can't hear. Young Hispanic girl employee while trying to stock she was on her phone the whole time. When I asked if Dollar Tree allowed employees to be on phones and listen to music on headphones she told me it was none of my business!! Was furious and became obnoxious so I took my 2-year and left my basket there. Good 60.00 worth, but rather go to another store than come here again. I wonder if corporate even care??? Doubt it... yuk.

On 6/04/2015 at about 2:10 PM, I was NEXT in line, MY TURN. The girl pulled the cash drawer and said "I am closing," NO explanation. A long line behind me (10 to 12 people). About 8 minutes later, I left, leaving the items I was going to purchase on the register counter. NO REGISTER OPEN for sales. Store # 1973.

Hello I'm ** at dollar tree 2711 in Lakewood CO. Since being hired I feel like this company values my opinion. Fellow team members are wonderful, atmosphere is great. Facility is ran down. We constantly deal with leaks on the roof and I don't know how true it is but there's grass growing on our roof. There's tile missing, last I counted 21 fluorescent bulbs out check stand three is in need of repair as well. I was told that when I recover not to break the aisles down pull all misplaced inventory out so it can be counted for.

I love the store plus Cashier greeting every time I walk in. I remember I need help, ** was so nice and help me look for what I was looking for. Thanks **.

Osage beach store - The managers to be more specific** are very rude they were talking and I heard them cussing and the one lady ** had her phone and was on it. Really where is the customer service gone because it sure ain’t in this store. Something needs to be done about it.

Dollar Tree Fiesta square Fayetteville Arkansas needs a different manager. She treats customers like a little children which we are not. The way she talks to her cashiers is really rude and bad. We have made complaints before but we see no difference in the store when we go back in there. You really need a new manager. We have seen her smoking. We are seeing her on her phone and we didn't know that you were even supposed to be smoking vapor cigarettes in the store but she knows what she wants. We even have heard her bragging on. "I get my bosses. The employees need bonuses. They are the ones that make the paychecks. My greeting customers is being very polite."

Placed an order online on 4/26/15 and paid for items with Amex card. Received email from Dollar Tree on 5/5/15 stating order is ready for pick at Farmers Branch, Texas, 21 miles from my home. I arrived at Dollar Tree on 5/6/15 at 11:41 am, items were not available. I inquired why did I receive an email stating items were ready for pick. Store manager ** did not know nor was he concerned. He suggested that I come back another day for pick, maybe tomorrow. I placed a call to online corporate, spoke with **, what a waste of time. ** suggested that I go ask ** when will the delivery truck return. Wow! This is worst experience I have ever encountered. However, I will no longer patronize this establishment. This place is not worth the trouble. I have paid for items, yet no merchandise received.

I bought the wrong items and realized it just after I paid. I told the guy I need to return the items immediately. He said, "We don't take returns. You can exchange them at any time." I had to leave as I was running late. I brought the items back twice but they wouldn't exchange them as I didn't have the receipt with me. I brought the receipt and they wouldn't exchange them because they said too long had passed. The manager was extremely rude. They have awful customer service.

April 14, 2015. As a patron of this store since its inception, I have touted this particular Dollar Tree location as having the best merchandise of any dollar store I have ever patronized. I always refer people to the Largo Center dollar tree store because it has a variety of merchandise and food items too. Occasionally, over the past fifteen years (maybe more) I have encountered long lines. Albeit, whenever I would alert the on-duty manager or supervisor s/he was quick to respond with additional staff or start ringing him or herself. Heretofore, that was the case until Monday, May 13, 2015, when I experienced a total lack of consideration from two Dollar Tree customer service associates (** and **) as well as the store manager (**).

We are 20 years customers. My mother and I went to exchange product Whip Cream from the Dollar Tree in Panama City, Florida Store # 314. Store Manager ** said, "I need your receipt, O no I am not taking it back because it is hot!" My mother and I have not ever encounter such a poor managed store before. What a rude, mishandled customer service. While I was looking for my receipt, she stop taking care of her customers and said with a yelling anger voice "I am not taking it back, not enough with a receipt!" I told I will not buying nothing from her fridge section again! What a ugly person! Mother is very upset and nervous from such a mean person.

I was given an interview for employment. Day of interview I was told that manager forgot my interview and was asked to comeback the next day. I did and was hired and told I would be contacted to begin training. I left my wallet on the office of store and did not notice it until the following day after interview. The initial interview was on my birthday and I was exhausted on the day I was asked to come back, resulting in me leaving wallet on office. When I noticed it was gone, I called and it was there, but not with my money in it.... Over 130.00 were taken out by whomever.

I have a incident today at the store. My daughter put her cell phone inside the green basket because she was trying to have her Hands free to choose stuff. We were filling the basket with our shopping stuff. We were ready to check out, I put the basket in the cashier hands she started pulling the items and check it out, but I forgot to take out the phone. We didn't realize it until we were in our car. We returned to the store and ask the cashier of course she said she didn't see the phone. We are very sure she took the phone. She was very nervous when we ask for the manager.

I worked for Dollar Tree for 2 years and can say this is the worst retail place to work for. No rules except for what the manager sets, company policies, are none. This is a dollar store and people expect products to be of high quality for a buck.

I don't know where to start, there's SO MANY issues with this company. I worked at the S.College, Fort Collins, CO location. The manager has NO management skills. The DM for this district will accuse you of being an instigator if you bring up issues related to the manager. If you don't brown nose enough, or you question things, or say no, they'll write you up in effort to terminate or make you walk. It's possible you'll be scheduled to work within a couple hrs of your last shift, you will do your job + everything else no one else was held accountable to finishing, and you'll be wrote up if you don't.

Daughter and son went in with $. Dad and I wait outside. I went in to see if they're done. Spotted kids. While in a aisle son was opening toy cash register he already paid for - went falling through Cart. I picked it up & put it in my bag. Went to hair supplies to help daughter pick more her age head band. As we're looking son broke a mirror with long object he reached for and lady worker said "I'll clean it." I offered to pay. She said no. Worker left to return with broom. Very rudely worker said, "You know that bag was suppose to be left at a register not here with you." I said, "Oh my bad. I didn't even think about it sorry."

I am disappointed in the way I was treated while trying to use 2 coupons at one of your stores. The manager refused to try to get them to go through. All he said was he couldn't override them, and walked away. I took the same coupons to another store and the cashier took her time and got them to scan. I was disappointed because my family spends a lot of money at this store. It wasn't about money because I know everything is a dollar or less, it's the principle of how I was treated.

The management should have some training in being just a lot nicer to employees. I found them to be over bearing and rude most time, and off the wall comments when they do an audit on the drawer, like "just want to make sure you are not taking the car payment", not cool at all. And this was said in front of a customer.

There are 2 Dollar Trees in Russellville AR. The new store across from Krogers has the meanest and most rude people I have ever dealt with. Will never go back in that store. However the older store is a mess mostly from how many shoppers they get. They run out of great supplies or no longer have them. That is a downer but the cashiers make up for it. The management is hardly ever seen. The stalkers is mostly cashiers and don't get paid enough in my books from all they have to deal with.

The store I work at has issues, Store manager drinks on job every day and is verbally abusive to employees and customers. I reported this to district manager several times, nothing is done. She sits in office all day and then takes credit for the work the employees do. Was told I have no right to contact the DM or Customer care hotline for anything, that I'm just a measly employee and can be replaced fast. Store employees are stealing and taking freight out back door. I was told I needed proof and it's my word against their's. So I guess when inventory comes around and the numbers aren't right. It's on her. Plus she doesn't abide by store policies, like when to pull expired product and how to mark down product with gun so it shows why that product was marked down. She just blocks out the bar code and throws it in a cart for .50 cents.

I went into Dollar Tree store in Arnold, MO, unaware of the store policies, to return party supplies, $20.00 worth, and less than 2 weeks after I bought the merchandise, and was not seasonal. When I went to the cashier (blonde long hair) which was very rude and harsh, stating I cannot return these items, I can only have merchandise, I don't need any other merchandise and I just would like to have my cash back. I do not need these party supplies for anything now or in the future. Please note my daughter was with me and could not believe how the cashier responded to me. Policies can be broken. As I see on the bottom of the receipt they only do exchanges, no refunds...I still do not agree.

I usually do not write reviews on the companies I've worked for, but with all the complaints I have been reading, I feel I have to air my views. I have been working at my store for 13 months now, and I will admit that the pay should be more for what Cashiers are expected to do, even if it is on a part-time basis, but I must say that I have been blessed many other ways. I work in the West Delray Beach Florida Dollar Tree, and the managers I have are great. The employees are great, and we look forward to going to work. The customers are nice and maybe with one or two exceptions, we all have quite a neat time. There always will be room for improvement, but I believe that the staff you work with is just as important as the job itself. Nobody should ever be unhappy with the work that they do.

There was only one line open & a lot of people in line. I asked the cashier if anyone could open another line. She stated that the other cashier was on break. When I got to the cashier to pay for my items the cashier had a nasty attitude. After paying for my items, the cashier didn't even acknowledge that I was there. I stated to her, "you're welcome." She never answered so I stated, "You're not going to say thank you?" She stated "no." I asked for my money back for the items. I had to wait 15 minutes for the manager (named **) to come out of the back. Meanwhile, the cashier got into a heated argument with another customer. They were cursing each other out. I stated to the manager ** that she needed to stop her clerk from going word for word with a customer. She got disrespectful to me stating that for me not to tell her how to do her damn job. This store is located at 5710A Wabash Ave. Baltimore MD. 21215.

Love my job working at dollar tree, 4 1/2 yrs. Yes overworked underpaid, especially managers. They are salary so they may work 50-120 hrs a week all depends on if they have a good team working for them. I have never worked for a manager who would ask anything of you unless they would do it themselves. Something has changed- new district manager and new store manager. This manager doesn't have a clue what he is doing, sit in office w/ feet on desk either eating or in the phone. When on floor walks around w/ his hands in pocket.

I was an employee with dollar tree as a cashier. I enjoyed my job for 2 years. I just lost my job because I was missing 50.00 dollars from my register. Two weeks ago my manager wanted to suspend me from work. I just find this to be very odd. I would think that loss prevention can confirm what happened in my register. My receipts were taken out where I had this 50.00 dollars. I would like to know what happened to this money. If it was really an error on my part I would know why. My manager was asking me for change for 50.00 dollars. If she would of gotten change from the office I would of not lost my job. Managers and assistant managers are also allowed to open registers as any time. I think when having to give change to managers they should go to the office to get change, not in the middle of transactions in the register with the cashier and customers waiting in line. Just to avoid any conflict. Loss prevention should be able to find out what happened. Like the law says you are innocent until proven guilty. Thank you. This incident happened on Crossroads/Mesa Dollar Tree in El Paso, TX.

Store Dollar Tree on Preston Hwy and Indian Trail. I had a small basket and about $9.00 worth of merch inside... Cashier told me to take items out of basket. Not "not her job" to empty???? Really!? Counter was very short, could not empty basket and get money from my purse! Person was not friendly and was rude. Been trying to get with cust. service and district mgr... No no returning my calls. This happened Monday. Today is Thursday 1/15/15! Your customer service sucks.

I recently had the opportunity to witness an encounter between a manager and her employee; which deeply disturbed me. I was in the Deals store located in Fiesta Square here in Fayetteville, Arkansas. The store at the time was moderately busy as it was the Christmas season. The cashier was ringing up the items a customer had purchased. The customer gave the cashier a twenty dollar bill and the cashier put it in the drawer and accidentally didn't give the customer her change. When asked about the change, the cashier immediately called the manager over to open the drawer and to correct the situation.

I have worked a lot of stressful jobs with inadequate supervisors/managers. Jobs that entailed a lot of physical labor, poor pay and even poorer benefits packages. I have worked crazy hours, back to back shifts and doubles... but being an employee at Dollar Tree has taught me that just when you think things cannot get any worse... you better think again! You DO NOT GET PAID BREAKS unless you only work 4 hours shifts. Pa work law states that an employer MUST give employees paid breaks if said break is less than 20 minutes... NOT SO says Dollar Tree Corp! You are REQUIRED to take a ten minute UNPAID break for any shift longer than 4 hours. A 6 to 8 hour shift REQUIRES you to take a 30 minute UNPAID break AND a 10 minute UNPAID break... 8 hour shift or longer REQUIRES 2, 30 minute UNPAID breaks and 2, 10 minute UNPAID breaks! Really?!? If I am on the schedule for 30 hours a week, I end up REALLY only getting paid for maybe 27 hours... but I am at that store for MORE than 30! And what about being REQUIRED to be on call EVERY Friday night or whenever the freight truck decides to show up?!? No exceptions to that rule!

We shiver coming into this store and actually but opt for Big lots or another nearby bargain outlet, even KMART which is very nearby. Downtrodden area but I guess a lot of folk just go in and...run out! Checkers are usually friendly and welcoming but not all the managers are which is a downer. But no, we don't shop here as much anymore, trying also to bypass dealing with this parking lot's set up. Why is there a Help Wanted hanger in the window? My main disappointment: I was almost run off by a cold faced manager not too long ago, I don't know why except maybe she (**) did not want me a regular there despite the fact I am super presentable...and I faithfully wanted a job. I know, don't laugh. "Stay Away", someone else noted about this Store- on Neider and non stop Hwy. 95.

I bought 3 energy drinks for $3.18. I gave her a $5.18. She didn't give me my 2.00 back. Then when I tried to get it, "She told me that I left the store and that she had to get the mgr. and that the mgr. had to count the drawer and that the mgr. wouldn't just give me my 2.00 to me." And what’s worse is the mgr. ignored me for over 15 minutes. So I left. And the district mgr. was there and he even ignored me.

Was shopping with my daughter and there was a box next to the register marked "50 cents" and my daughter say something she wanted so I said she could get it. Right after I paid, I noticed I was charged a dollar for the 50 cent item, and asked why, was told that someone must have put a dollar item in the 50 cents box. I asked for my money back and was told "no refunds". I said "it was not a refund, I was overcharged" and she refused. She then told me 'I should have known items in the 50 cents box were marked with a tag. Nothing said this on the box, and most of the items in the box did not have a tag. Got a manager who argued with me for a while, first said "no refunds" then relented after a bit, but kept insisting what the cashier had said. For example, the cashier had never said "no refunds" when the manager was not there, could not have heard the exchange, rude, ignorant and lacking in any customer focus.

I have ordered $300+ of laundry soap from the Dollar Tree, South Towne in Monona, WI for several years for our St. Vincent de Paul Food Pantry in Madison, WI. We have never had a problem and the staff at the South Towne store are wonderful. This year, when I placed the order online, I received an email that our Tax Exempt number was not current. So, I faxed a copy of it to the FAX number I was given. I waited for the confirmation that the shipment was on the way. Instead, I was emailed that it was cancelled because our TE # was not current. At that time, I called our St. Vincent local headquarters and they FAXed the TE# to the FAX number given and they also completed the form sent by your office - so, a copy of our tax exempt certificate and verification on Dollar Tree's tax exempt form.

I like taking my little sister there because she likes to buy there but she says the headphones only work for about 1 day and then they stop working. There's a lot of good stuff there but not everything works.

In that last few months, your store manager, Johny has vocalized that us, ** don't deserve the right to marry. My friend Aaron, was with me after they found out that their same sex marriage case would be going to the state courts. Since the manager recognized from the TV and news coverage...he decided to rant to all those in ear shot...how depraved gay people. The whole burn in hell things and you can imagine the rest. Today, I guess, he thought I looked too gay. Also seems he doesn't want my kind in the store and that the same 7 pound Chihuahua I carry in with me over the last two years...was a violation of the store policy. He never mentioned any of the times I have spent two to three hundred dollars a shot. Why was today different. Also I had requested 50 figurine angels. When I called he claimed he did not have them. They were on the front display case. So there is that. I requested to speak to a GM or the owner. He said he ran the store. I said, you own it - "No" he said. "I can do whatever I please. Get the hell out or I will call the cops." Real class act - that homophobe.

I have been employed with Dollar Tree for almost 3 years. Mistreatment began 4 months into the position where the labor board got involved. Ever since I have been talked about, laughed at and literally yelled at by management. The latest was when I was given false hope to move up in a position when the store manager who gave me false hope for an assistant position made false statements against my character to another store so I would not get hired. As a customer rudeness all from Dollar Tree from Texas, Arizona, California, Nevada. I'm currently in Idaho working and will begin my experience with this Dollar Tree tomorrow. Let's see how this people act like.

I was shopping at the Dollar Tree store on Fordham Drive in Virginia Beach, Virginia and was shocked at the apparent attitude problem of one of the managers named Hattie. She is so obnoxious I find it hard to believe that anyone felt she was suitable for management. I have, on several occasions, been in a long line at the store and have heard Hattie come up behind me and tell the customers at the end of the line that she was opening up on register one. She refuses to take the next in line. I think she just does it to piss people off because when I mentioned it to her she said, "Well I'll have you know I don't have to take the next person in line."

While shopping at the Dollar Tree in Beaverbrook Plaza in DE, I got an item off the middle shelf and turned the cart to go back down the aisle when a 42oz bottle of liquid fell from the top shelf and hit me on the top left side of my head! I found a workers and showed her and told her of my injury. She took my name and number and said the manager would call when she gets in today. Since no one did, I called this evening and talked with her. She said the employee said I felt a little dazed so she filed out a report for district mgr. No one could give me numbers to call or corp info. She asked me, "What is it that you want?"

Poor management at hicone rd greensboro nc - While in the store, you hear the manager on the phone talking about her personal problems. I've been in there and heard her yelling at her employees. The store is nasty, I don't think the floor has ever been mopped. I know some of the employees that work there & from what I have seen & heard I strongly recommended they report this location to the labor board. I also know that the district manager is aware of this and has done nothing. It appears that Dollar Tree needs to get a handle on this. Don't want to see any one lose their job but maybe get demoted.

The district manager is very disrespectful and rude. She tells employees they can't talk to each other... She also will write you up and threaten to terminate you for being 13 cent short... Not a good company to work for very low pay compared to the work they want you to do.

I went in to store #2709 located in Humble, Texas on Thursday, October 23, 2014 and purchase some small items that amounted to less than five dollars. I handed the cashier the only bill I had in my wallet, which was a twenty dollar bill. The clerk handed me change or a ten dollar bill. She was a new clerk, first day on the job and had a person supervising her training. She very fanatically that I had given her ten dollars. The training person said that they would cash out the drawer and they would know if the drawer was over. To my amazement a manager came and totaled the register and said that there should be one hundred eighty three dollars and change.

On October 5, 2014 I made a purchase with a debit card & requested $50 over my total. The $50 was deducted from my debit card but the cashier neglected to hand me the $. I was conversing with the woman in line behind me as we had small dogs in common & had previously met in that section of the store #1519 in Watsonville, Ca. I completely forgot about my cash back till I reached my next stop. I went back to the store later & requested my $50. The mgr stated she would call & ask.

While waiting in line for checkout with my grandchildren. The store manager at Dollar Tree Store #431 in Huntsville, Alabama, made an inquiry to staff regarding the matter of leaving boxes and things on the cookie aisle in a rude and demeaning manner. A young male associate responded and made her aware that he was opening up another register to assist with the long line that was forming in the store but acknowledged that he had left the items in the aisle; she made a sharp piercing comment to him again in a very rude and unprofessional tone "You're going to get back there and get that." My heart sank as I listened to her disrespectful tone. Before I knew it I exclaimed Wow! There was a younger girl in front of me, who made the comment, that the manager talking should be fired. I stated to her, that the manager should not be talking to the associate that way and stated that her behavior was terrible; especially being that this was done in front of customers.

Rude Manager Jeremy @ store 4944 in Fort worth, tx. After standing very patiently in a very long line with only one cashier. When it became our turn we were not greeted with a hello, but he did say you were waiting in line for that long, at least you could have done was to take your stuff out of the shopping cart. After I acknowledge what he had said, he didn't hesitate to repeat himself after we checked out. He then accused my daughter of messing up the balloons and that's when I had to say something. He never apologize for his rudeness and went on and even swore at us. I'm very upset and would appreciate some feedback on this matter.

During my shopping experience at the Dollar Tree in Southfield, Michigan on Greenfield Rd., not one person ever greeted me. They were so busy stocking the shelves. Two associates with carts almost ran into me with them. How rude. As I was checking out, I told the sales associate named ** that the associates use to be more friendly. She never acknowledged me or my comment. I asked for the Manager who is named ** and she happen to be standing in back of **. I told ** the same thing and she never acknowledged me or my comment.

I ordered a set of books from Dollar Tree. To save money and time I figured it would be easier to have it shipped to the store. I got an email it was shipped. Went to the store 3 days later. They said they do not have my order. It never came off the truck. I asked because of their negligence can they ship it to my house and waive the $5, they said no. They can refund my money and I can reorder. So they are resending it to the local store. And regardless if I get email saying the store has it I have to call to make sure. So have to do their job for them.

I was shopping at Dollar Tree a few weeks ago and took my coupons. I'm very familiar with store policy coupons because I use them frequently at other stores. I always make sure my coupons are not expired, and the description matched the item. I also review the policy of each store to make sure I don't run into any problems or hold up lines.

A stray cart by the check out lanes rolled towards me while I was taking a step and I fell forward flat onto their concrete floor and terribly hurt my knee. Dollar Tree refused to take responsibility for their negligence in allowing all these stray carts to pile up which resulted in injuring me. My healthcare was ending so I was unable to get the surgery the specialist recommended for a Meniscal Tear. I am in constant pain. My injury attorney wanted to sue Dollar Tree in small claims court but I cannot afford the upfront cost for an attorney. I am already out a lot of money for all the healthcare I received and my payments towards that before my policy ended.

Cashing out, clerk made no mention of return policy, policy is written on the receipt. Having written there is too late to find out, nothing posted in the store of policy which should be. Just like your mission statement that should be posted. This is explaining your customer service. Oh yeah you don't have that either.

I visited Dollar Tree in Plano after reviewing their Sunday paper ads. When I checked out I had coupons that matched some items, however, the register would not recognize some of them. I was careful to make sure that each coupon matched the item and the size exactly. The cashier said that the register would not accept them. I asked him to put them in manually. He said it was against store policy. I asked him if it was the correct items for the coupon. He said it was but the register would not take it. I told him never mind to put those items aside. He said he had to ring everything else up again and start over.

I would request you to kindly price each item sold over a dollar on the items. People get so confused because nothing is priced. I shop a lot on 86 Street Brooklyn, NY 11214. And the store is such a mess. Every time you step in to the store you find so many u boats on the isles. Cashiers have no option of checking a price if a customer wants. We suggest that you have a price check machine at the entrance of the store, or an option on the cash register which will ease out and avoid voids as cashiers always complain about their voids. Thank you.

I'm employed with Dollar Tree Canada. I'm going to provide minimal details because I don't trust the ethics of the company. I've been doing the job of the full time assistant manager since I was hired but have been receiving cashier pay and eventual part time assistant manager pay. Request that I get the promotion to receive the proper pay for the job I am doing is met with the response "be happy you're getting the hours". They have sent almost 10 managers to this store since it opened all have done nothing but sit in the office and demand others work harder to pick up their slack.

I have no complaint about the employees of this store, all of them are very courteous and helpful. My complaint is about the Manager, I go to the Store at least once a week, and I buy all the stuff that I need and you carry. I take my aunt to the Store once every 2 weeks and she spends over $80.00 every time. I bought the wrong item, and I didn't have my receipt, I just wanted to change it, not return it, and he said NO, because I didn't have a Receipt and that's the policy of the store.

The store I enter is in East Gadsden, Alabama. Of course this not the first time I had this experience. Each time I go in this store to get the simplest thing, the lines are backed up and one cashier. I've put the item back and left. This particular day June 26, 2014, I enter with my godson which he is four, trying to get what I needed and get out of there. Don’t get me wrong, I work in retail and have done it for many years so I know that you not gonna always go in and walk right out. But I suggested that she call someone else being that she had a customer with a belt full of groceries, and she wanted them bagged separately. She told me that she didn't have a line, really!

I got cut off before. Don't know if it registered. Anyway unless you want to be unappreciated, overworked, underpaid, yelled at or written up for bogus crap because they like turnovers so they Don't have to give raises. Or wait until your totally invested into the store for years and decide all who have worked in management for 10 years need to go. They want to bring in younger people to do the job for half the pay. Believe you me, it is not an easy job managing at the Dollar Tree. It's all about the buck. Not the ones helping make the buck. Too many demands. Not enough hands.

I wanted to order bins for my classroom library. In order to place an order online, I had to purchase 36 of them. Online, it was stated that the bins measured approximately 10" by 8". Unfortunately, when I received the order, I found this was only the top measurements. The bottom of the bin measures 7 1/2" by 5 1/2" (not stated online). Because of the bottom measurements, I found these baskets to be too small to hold many of the classroom books. Dollar tree will not refund or exchange the bins for larger ones. BUYER BEWARE: Info for products on the website is limited and you will be stuck with a large number of items if you are unhappy with your purchase!!!

I was in the Dollar Tree in Branson MO. Had 11 of one item. The checkout counted 12 and scanned one item 12 times. After paying, I recounted because I had taken all they had and wasn't positive of the amount. There were only 11. I entered the store and was greeted with "We don't give cash refunds". It wasn't a refund, it was an overcharge. She willingly took my cash. She asked if there was something else I might want. Hum, I got what I wanted the 1st time. She called the someone and told her to charge her for a pop and get her $10 cash. I had to wait until she was done checking out the entire line.

I went to my local dollar tree in Keylargo Fl. When I finished getting what I need there were two check out registers. I approached one register and was told to go to the other by the lady attending this register. Mind you she had a customer that was checking out. When I get to the other register all of the sudden this lady checks out another customer. I can't believe she made me do a line in another register if she was open. I had my baby and my child with me and she made me wait in another line and she didn't check me out when I approached her register. When I finished I went to see her and I ask to speak to a manager so happens to be she was the manager. Can't believe they gave her that position. I will not be going to a dollar tree ever again.

On Monday 3/10/2014 our son visited the Dollar Tree store # 4765 at 790 Powder Springs Road in Marietta, GA. He is high functioning autistic; therefore, he has a job coach who plays intermediary when he applies for work. The assistant manager was told by **, the store manager who yelled from a back room "tell her we don't hire people with disabilities." The clerk/assistant repeated this to the job coach, who informed her that she shouldn't make those kind of statements in a place of business. Then ** yelled, "Tell her it's Dollar Tree's corporate policy. We don't hire people with disabilities." The assistant did this and then shouted the coach down about the store policy/ practices etc.

The only reason why I am reminded of this horrible place is because I received a letter in the mail about a class action lawsuit against Dollar Tree "Deals". The lawsuit was about being forced to work off the clock and I have to say that this is all true. I was employed at the Dollar Tree's "Deals" store in Brooklyn, NY. At first, it felt like a dream come true because I was 19 years old and thought this job would help me get some money. Now I wonder why I lowered my standards to work at that horrible place. Because I had no skills at the time and no choice but to work there. When I was applying for the job, they gave out pens to fill out the application. When I submitted the application to the employer/manager "Troy", he gave me a look and asked why I used a blue pen when that was the only color pen they provided. I was thinking, "are you serious?" He then gave me a short interview.

On April 29, 2013, I visited Dollar Tree store #8217 in Talleyville, DE. I have shopped at this store since it opened. I purchased a bottled of Sierra Mist. When I got to my car, I opened the bottle and began to take a drink. I realized at once that this product was not palatable. Since it was late, I decided to hold the bottle and the receipt to ask for an exchange on my next trip. I checked the date code in the bottle: it was for May 3, 2014. I know that soda has a relatively long shelf life, regardless of the stated date code. I was not able to return to the store until May 11, 2014. I asked the cashier if I could just exchange the bottle for another one. I was told that I could not return or exchange the bottle because it had been opened and "they could not resell it". I told her that of course, they can't resell it; it was opened and of obvious poor quality. At which point she repeated herself, and I asked her if she was a **.

The item I was thinking about purchasing was showing as backordered for 30 days. I called in to find out what was the current status (still 30 days? 2 weeks?). The young Spanish lady told me that she cannot see any backorder and the item was available right now. I went ahead and gave her my CC number and bought the item. Seconds before we hang up, after all was said and done, she put me on hold briefly and when she came back she announced that yes she's able to see the backorder now, and that I should check periodically every week to monitor the backorder. Very uncool, I know sweetheart that your mgr thinks he's a genius, but all he is along with you, just a bunch of **.

I had the worst experience at 2601 Oakdale Rd.Modesto, CA 95355 store. The assistant manager was so rude and not willing to help, she should not work with customers at all. Her name is Terrie. I was buying some firefly tooth brushes and I had some coupons that I was going to use. My friend had just bought them yesterday morning. I went to the store after 3:45pm. The cashier tried to scan the coupon but it won't scan so she asked Terrie for help. She said "I can't take them if they are not scanning". I told the cashier that someone had bought them that morning. She said I can't do anything if she doesn't help me. So I said where does it say in the policy. Over two counters down she yells, "I can't do anything, if she doesn't want to buy them then take them off". Instead of helping, she was like I don't care if you buy them or not.

At register for check out and handed cashier a 20.00 bill. I bought 4.00 in merchandise and cashier put 10.00 in cash... (with her mistake) I did not receive my proper change and manager said I didn't hand 20.00 to cashier. I know what I handed to cashier upon check out. I have never experienced anything like this before. Manager was very unprofessional. Basically, she said I was incorrect with what I handed to cashier. Store associates never counted the drawer, just weighed the money. Once again, never seen that ever done.

Where do I begin? Let's see. Maybe it's the nasty things that go on that all Supervisors turn their back on or maybe it's some bosses are complete racists or could it be the fact that maybe some of the workers are who they say they are but their unfair judgement when it comes to bosses put their hands on employees in a aggressive manner, that would call for termination. Or Bosses that need to be supervised and the worst most Disgusting thing of all, is what goes on there. I wouldn't shop there unless someone went through every store with a black light. This place is a joke. There are better places to work. I will tell you that. They're full of crap. There is nothing this company will do to help you. I know a lot of li'l things that would make you gag. If corporate gave two flying craps, they would start contacting people and finding out why and what and whom Corporate has their head burrowed up somewhere till someone Sues them and then all the dirty crap will come out.

Cashier complaining about having to be at work, said she didn't have to work this way and was leaving. Refused to help customer. Yelled across store to person in office and left. Person in office did nothing! Should be fired and maybe the manager. This was at the Hillsboro, Ohio store.

I've been employed with Dollar Tree for 7 years this month. I can relate to all of the reviews I've read so far. I was wrote up for talking with my customers. I am one of friendliest cashiers at the store. When I told my customers I wasn't allowed to chat they were not happy, the reply was... "This is why I come back to this store, 'cause of you." Anyways, 2 days later, a guy in my line asked me something and I answered back. The next thing I knew I was told that because of that my line got backed up. Which is just a load of crap! I am very capable of doing 2 things at once. This is just the beginning..

I was shopping on 31 and Ashland at Dollar Tree and a tall light skinned lady who's always on her phone was gossiping. And talking, talking about her coworkers. I don't know her position in that store but whatever it is, she should not be discussing personal matters within the store. She has a nasty attitude. She stays on her phone and when a customer asked to use the restroom, she was cussing so loud at the assistant manager so therefore, I figured she was a store manager and all the customers heard her fussing and cussing but that's not the first time I been in there and heard her cussing.......

DollarTree has been my dollar store for quite some time now, usually once or twice a week. Only on occasion do I use a debit card. The other day I needed a couple dollars cash so I used a debit card for my purchase. When I requested a $5 cash back, I was asked if I would accept a $1 service fee. What is this? I never heard of a fee to receive cash back from a debit card! (And a 20% fee, to boot). Of course I declined, paid for my purchase, and departed -- for good! No other merchant had ever charged me a fee for cash back. Merchants, for a fact, are not charged any additional fee for providing their customers with cash backs, and their security risk is reduced since there is less cash in the register. I'm happy there is an 89c store a couple doors away. DollarTree is a ripoff and has lost this customer forever!

On Saturday April 12, 2014 at 17:56 in Uniontown, PA at store #274 (which I always shop in) my daughter who is 11 years old and her school friend and my smallest son who is 5 years old all went in to this store that day. After walking around and grabbing things I needed after getting off of work, I noticed the manager on duty had followed me thru every aisle. She watched every move we made and I didn't notice it until my daughter said something to me, and it’s not the first time my daughter noticed it when we're in the store. Reason being is because we go there frequently, but this manager follows my boys when they are in the toy aisle, or if all of us are together she is in every aisle with us. She always has an attitude!

You can see everything on the website, all costs. However the site won't let you place an order. When you call to place the order, they DOUBLE the shipping costs. I called twice, each time the shipping cost was DOUBLED. I'll never order again!!

I've been an ASM at Dollar Tree for 8 months and can say I absolutely hate it and should have kept looking for something better than grabbing what was offered first. When I was hired I was told that I would be trained in my new position, be eligible for benefits, be moved up from part time to full time, after 3-6 months be able to apply for the store management program. None of these things have happened. I work in the largest sq. footage store in the dst. The place is humongous! It’s larger than the local Aldis.

Yesterday afternoon at approx. between 2:00 and 2:30pm Mountain Time, my mom went to our local Dollar Tree at 1511 Goff Blvd. SW (87105) here in Albuquerque, NM. Both my mother and I have been shopping at this location for 10+years. We frequent that same location 1-3 times per week. Many of the employees know us and have always treated us well. Up until 3/9/14, that is.

I am currently an employee out of the Seattle (N. End) District Dollar Tree store. I have been with Dollar Tree for a year now. I worked my way up from Door Greeter to Freight. I currently make minimum wage and still haven't received a bonus. I asked another past employee if they received a bonus while working there, and they laughed like I had said a joke. But I was actually serious. But the past employee said that since she was working there, that she asked for a raise and got NO answer. She even went as far as going to corporate, but they didn't even give her an answer. So, she left and she was there for 3 years.

I been working for Dollar Tree for 3 years now and I am still working there. Since I've been working there, it's been horrible. When I first started working there, I was getting 35 hours a week. Now since they started hiring all these Mexican, I've been getting 1 day or 2 days out of a week. That's not equal opportunity at all so for everybody that want to work for Dollar Tree and you're African-American they will not treat you right at all, worst job to work at. I'm actually in the process of suing Dollar Tree for that right now. I'm feed up with the ** that they feed to people and they disrespectful to customers. Bad choice to work at...

Dollar Tree has always been a choice store in order to get deals where no other retail company provides. As a person who has lived in many places, I have gone to Dollar Tree to find things that I am unable to have access to at other stores. Today, I must say that I am disappointed with the customer Service. The incident happened as I was trying to purchase two packages of Super Glue for one of my kid's projects. I place the product on the belt and the cashier began to check it out. As I was in line, the cashier stated that the other person's products were ahead of mine. My question was, how did I get next in line if her things were first? She was oblivious to my concern. Instead of causing any further confusion, I proceeded to go behind the person so that the cashier did not have to re-ring the customer's products.

I have been with this company since October 2007 & am still paid minimum wage. They do not give raises no matter how diligent you are at attempting to undertake the overwhelming volume tasks they pile on you to be completed in a mere 5 hour window of time WHILE also doing the register. On top of the managers expectations of you as a cashier, they "share" THEIR assignments with you so you are put under the same pressures as an assistant manager has, but minus the pay increase. As you prove your ability to do what they ask, they demand more & more out of you over time, until you are so burned out you want to quit.

A terminal fee! A way to rip off the unsuspecting - or just those old enough to need a little time or extra print size to be sure they are being dealt with fairly. Incredibly, Dollar Tree not only charges to give you cash back, they do not post a sign at the register about the exorbitant fee, nor do they have their 'terminal' indicate the fee in large enough letters to read it quickly when processing the transaction. Ten dollars cash back netted them 10% plus whatever they get from the bank!

I have been with Dollar Tree for 2 years. I was honest with my past and grateful to be given a chance. I have done my best, worked hard and very dependable. Been told several times by managers and associates that I'm a hard worker and one of the best workers. Well, we lost a store manager, 3 assistant managers and my duties went from cashier and freight to doing everything but opening and closing the store. I'm treated as a manager with cashier pay. Been asked to work while off the clock, unloaded a truck 9 hrs into my shift, asked if I could clock out for a lunch and was told to wait as the manager went to smoke.

To start out this story I learned that as an employee of Dollar Tree that there really are worse places than Walmart to work. I have never worked for such a horrible place. I've had some strange jobs in my 44 years on this planet. I was not hired to be part of a set of crew it was not in the job description. The store I am at is presently setting up for grand opening. First off sorting is NOT done in the back room but by turning the store (during set up) into a hoarder’s paradise. It gave me horrible terrifying flashbacks of going to visit my grandma who was a hoarder. I was afraid that stock was going to fall on me.

I tried to place my order online twice and though I got no error message or indication that my order was being processed the system would not place my order. I checked my credit card and there are several pending charges but no record of my order online or with Dollar Tree’s support staff. The first time I called I was told that I would be called back in an hour by a manager. This did not happen. The woman I talked to the second time told me the charges will just fall off my account and then wouldn't help me get my order placed or straighten out the charges. Thanks for nothing Dollar Tree.

I have worked in retail and have NEVER been treated so badly by a manager. When I started working all this manager does is text all day to her boyfriend and talk about herself, about her ** and how she thinks I should get my ** done. I was never trained correctly and found this manager just sits in the office again texting or talking about herself. When the big wigs were coming she would have us stop our projects to get the store looking perfect, then she would turn around after the visit and have the balls to say to us, why haven't we done our job.

I walked in to the Dollar Tree in Littleton, NH store# 3083 and an employee named ** when I got to the register was sharing her personal information about her home life and swearing while she was at it and I just want to say this is rude and bad for business. The manager of the store came over and talked to me. And he apologized to me profusely for actions and said that she would be reprimanded for actions that day and I want to say thank you to that manager, **. He could not have handled that situation more appropriately.

I will be as fair as possible here. I am a former Dollar Tree Canada Manager. There are a number of things that I find disturbing to say the least about this company. The first one is the boy toys they sell. More than half of them are a danger to the children, mostly from sharp edges. Chrome-colored swords that will slice food in half, or that have sharp enough points to spike anyone with ease. Plastic knives that if held right, can kill. All these things that are known by safety agencies and ignored. Girl toys that the dye will run all over the child wearing these, or dolls that have small parts children can choke on. And just try to find out what kind of paint is used in creating these. This is of course wondering if any toy they sell, will still be a toy a few hours after being played with.

They might as well bring slavery back. I was a store manager for this company and I will tell you that there is no support from the higher ups at all. They use and abuse you. Anyone considering to work for this company should reconsider. What they say and what they do for you are complete lies. 45 hour weeks turned into 65-70 hour weeks. 5 day work week turned into 6 and sometimes 7 days a week. Same salary, no lunch or breaks. The stockholders are the ones they care about. Need I say anything else?

Unfortunately, the company's policy is an 'even exchange' only. Instead of taking your disagreements and anger out on us cashiers, you can call corporate and yell at them. It’s THEIR rules, not OURS. We’re just the employee. And the thing about having to shuffle customers out of the store, when there are only a few minutes left, you have to hurry and checkout because again, DOLLAR TREE'S rules, not OURS.

Okay, so I am employed by Dollar Tree. I have been there as a rehire since September. I make minimum wage and same as whoever they just hire. When you ask for a raise, they tell you that when minimum wage went up that was your raise. Also, they only want to give the stockers 5 to 10 hours a week. They always push you to make miracles happen and always looking over your shoulder. They push to make sales so they can get more hours and commission off over sales which they don’t give the extra hours to stockers - they give them to cashiers or management.

I worked for Dollar Tree as a freight manager here in Bullhead for a year. The manager, **, is very rude. No matter what we accomplished, he would come in and yell at us for what wasn't done. I asked him for one weekend off to see my kids who were coming into town (who I hadn't seen in 8 months). He told me no because he wanted to spend time with his kids who he sees every day. I quit because for the first time in a year, he couldn't get a hold of me to come in early. He yelled at me in the middle of the store for not having a cell phone. I cannot afford a cell phone. I support my husband who has a history of cancer which he was well aware of. He yelled at me in front of all the customers. How embarrassing.

I stopped at Dollar Tree in Temecula today to shop for Mother's Day cards and other things. I asked a store employee if they had gift bags for Mother's Day and he said, "No we don't. The only gift bags are at the back of the store."

The store on 17271 17th Street in Tustin shuffles people out of the store and closes early. There were several people standing outside the store at 8:55 and they had already locked the doors. Several of us showed these employees our phones all were in sync and showed that they indeed closed early; not okay with busy parents who are trying to complete projects and make a concerted effort to get to the store before the designated close time. These employees need to know that they must not take matters into their own hands, close the store early to get off earlier and significantly inconvenience customers. Employee, Vickie, also said a manager was not present that evening. I will make certain to show the manager this formal written complaint filed next time I am in the store.

It's the third time that I can’t find balloons at the store at 588 E El Camino Real, Sunnyvale CA 94087 and I drove to the store of Mountain View and there was no air for the balloons. What’s happening? The consequence - I lost time and gasoline driving from one store to another!

I was at Dollar Tree store # 3224 in Las Vegas, NV at around 10am on the morning of February 15th, 2013. I had stopped in to pick up a couple of kitchen cleaning items (sponges, etc.), and just to note that I've been shopping at that particular Dollar Tree for several months and there has only been one time that I've ever been greeted when entering the store. Since the policy about no bags, backpacks, etc. has been in effect, it's always been just "Excuse me, you have to leave your purse at the door." As with every time I've visited this Dollar Tree location, there was one cashier and the rest of the employees were stocking the shelves, and as I understand the need to prevent theft as much as possible, I believe that a greeting before being told you have to leave your bag/purse at the door is a part of general customer service.

Recently at the Dollar Tree store in Sunnyvale, CA (there is only one so I see no reason to list a store number), my two sons (ages 14 and 10) were doing some quick shopping. We were walking down the toy aisle, which was surprisingly clean, when one female voice came over the loudspeaker and made the following announcement: "When shopping in the Dollar Tree, please keep your children with you at all times. Children should not be left unattended nor should they be allowed to run up and down the aisles. Children should not be allowed to pick up a toy unless you plan on purchasing the toy." Now I understand and completely agree with the first two rules, but was flabbergasted by the last.

I visited this Dollar tree store (#4712) at Eastland Center Dr, West Covina, where I purchased some items that included frozen vegetables and a frozen bag of cuts potatoes. When I went home, I found out that both bags are ripped. Right away I drove back to the store and asked for the manager. I showed the bags, trying to explain to him how dangerous could that be if I didn't pay attention and eat this damaged food. What could have happened to me? When I asked him for my money back, he said, "Just pick two items from the store to exchange because we don't refund." I told him I did not need anything from this store anymore, so just return my money back. He kept saying that he cannot refund any money. At this point, I felt absurd and left the store telling him that he can keep the items too because I don't want to use them and end up at the hospital.

This toy chest shield has a rather long string attached that goes over the child's head and is around the neck, and if it gets twisted during play can choke/strangle small children. My grandson is 4 years old and had one on and it became twisted while playing with it on, and he was unable to untwist it because it became so tight around his throat/neck. He was being strangled and could not breathe. I thank God that he was smart enough to walk to the door from the back play yard to get help because had he been a smaller or younger baby, he may have passed out there on the grass. My grandson came to the door and was turning blue and could only gag to get someone's attention as he grabbed his neck where the string was cutting off his airway. Please get this toy out of stores before it causes death in a child or baby that cannot get to help in time. Please, please, please, for the safety of our children.

My daughter and I was checking out (cashier was nice) then the manager came over and asked her where some "read" thing was. She said, “I didn’t see any.” The manager then started screaming at her. Cashier said, “I was told to rip up left-behind receipts and that’s what I did. You never told me you did a reading. I am not a mind reader.” Manager got more angry and told her to punch out. Cashier finished up and was surprisingly still polite to us. I said, “She has no right to talk to you like that and especially in front of us.” It was the Saugus, MA store on route #1. I felt for that girl.