Dollar General Reviews

I received a few items for Christmas which were regrettably not my style from my mother. Since we're not the sort of cynical family who gives out receipts along with our gifts, I figured they would either give me store credit or tell me no. We went to the nice DG in Tobaccoville, NC instead of the incredibly messy store in King. My boyfriend and I did not expect to be treated like thieves. All I can say is WOW. 'No receipt' must be code for 'shoplifter' at DG. After she added the items up and told us that the refund (not a card, just trade for merch?) would not include tax in the snarkiest tone possible, we were told to leave the one item they couldn't accept- TOLD, not ASKED- by the register, because I'm assuming Miss Sunshine thought we were going to be stealing. Then we were followed through the store.

Dollar General lies in their advertising. They tell you "Join up and you can download digital coupons for bargains." Then when you try to log on they say “authentication failed. Forgot password?” If you try that they offer a window that says SEND PASSWORD Click that and enter the email. Then they come back with “user not found”. This all happened to my wife. They do find her email address on her phone to send their advertisements though. Remember “user not found”!!! We contacted them by filling out Contact Us on their login page and by cell phone. They are uncooperative and their only reply is an automated “Received your submission”.

I went in at 3:58 today, 12/10/16. There was a cashier with 20 people in line and no one, not even a manager in sight to respond to delete an item on the register. The cashier called repeatedly with no answer. 3rd try the manager walked the entire 12 feet to the register. She pushed through the customers rudely, she deleted the nail polish that was incorrectly price marked as the entire shelf was incorrectly priced, did not ask to help customers in line for 20 minutes at this point, and went back to the office to sit down. The store is dirty with liquor bottles and trash parking lot and trash all over the store. And there is no manager taking any responsibility for anything. Customers said they are not coming back because it keeps getting worse. Go Dollar General!

My complaint is that on 12-08-2016; I stopped at the Dollar General located at: 1100 Carver Rd, Modesto, CA 95350 to shop for a few items that my family needed. During the time that I was in the store and prior to my acquiring any needed items I walked over to the men's room with intentions of availing myself of the facilities. However, tacked to the men's room door is a sign "instructing customers to see the store personnel for a key to gain access to the restrooms". When I asked the store personnel for the key to gain access to restroom, they informed me that despite what the door sign clearly states the restrooms were only for employees.

This is an incident that happened at the Gladstone, MO store #02610 on November 3rd, 2016. My wife and I have been frequent customers at this particular DG store and we happened to see a flyer that mentioned toys were 50% off and we wanted to look at toys for our daughters and other younger family members for the upcoming holidays. While my wife was looking at the toys, I went and picked out the few things that I had specifically in mind. There were a few other items I was looking for that the store did not carry, but I still looked just in case. Having been frequent customers and knowing the general protocol of the store, I had to use the restroom. I went to the front and asked for the key and knew where it was. When I was finished, I locked the door behind me and brought the key back to the front. I continued to walk around the store and would occasionally check-in with my wife.

I recently visited this store and purchased two sale items. One was 3 bags of chips for $5 and the other 3 packs of soda for $8. Dollar General has a bad way of putting signs all over the place instead of just with the product that is on sale. I think this is a marketing ploy that most people don't pick up on. At any rate, I saw that I had not received the sale price and returned the items. Upon entering the store and explaining the situation, this troll of a manager started bellowing that I had not purchased the required items. A nice clerk started with the return and then the troll came over and jumped right in the middle of it. I knew she would screw up something because she didn't bother to find out what was going on. She was so busy bitching about me not reading the fine print that she actually charged me for one item that I was bringing back. What a fiasco! She has no business being a manager. If she is that stressed, give her some time off.

While checking out @ your ELDO Springs location, (64744), check out gal was pissed off. Probably cause she has to work. Please tell her I am sorry I did not realize there was a new card reader machine. Next time she has to help me, she won't.

Filthy store & restrooms. Cashiers very rude & ugly!!!! Was purchasing large order and my granddaughter accidentally knocked over & broke a candle. When I offered to pay for it the cashier went off on me like a mad woman! Got furious when I just left my cart & started yelling about that. I left more money on the counter than it was worth. I will NEVER SHOP AT THIS DOLLAR GENERAL AGAIN. I removed my grandchildren, who were now in tears. I have worked in retail all my life & have never seen such poor customer service. You just lost hundreds from my family & friends. :(

My daughter and I were just humiliated in DOLLAR GENERAL (Cedar Shoals Road, Athens, GA 30605). We were accused of shoplifting. I walk there with an old modified baby stroller. I took out the seat and put in an insulated carry cooler. It zips up, but I never zip it up in the store so as not to conceal any items I pay for. I was use this cart because I have trouble standing when I walk anywhere and can't carry much. It gives me something to lean on in case I get dizzy because the wheels lock easily. I go out of my way to explain to store clerks that I need this to get around and carry my purchases due to a rare genetic condition (Ehlers Danlos Syndrome and Postural Orthostatic Tachycardia) my daughter and I both have that affects our ability to walk far due to heart palpitations, pain, arthritis, and vertigo.

I fell at Dollar General almost a month ago. When I fell from their wet floor a employee laughed at me. For The last month I Have been waiting on risk management team to call me. I called them today and the lady started yelling at me. An apology would have been nice. Can not believe the way they Are handling this situation. Contacting a lawyer now.

I am a part time employee. We have a beautiful new DG and it has everything anyone could want. Our manager Patty is great. We have wonderful employees that work very hard and take pride in everything from customer service to cleaning our store. It is sad to see all the nice people in different states saying they were disrespected. Our store welcomes every customer whether large purchases or small. The only thing that I can say is how managers cannot decide how many hours their store can give employees. The only people that know what it takes to manage a larger store is the manager and employees. I wish everyone with complaints had the opportunity to visit our store and see how much pride the employees and management take in customer care. This would be the perfect career if the hours were increased. Thank you to all our customers that are enjoying our new location, selections and employees.

14040 County Line Rd., Hudson, FL 34667. Obviously, the store manager ** did not want to work and had a horrible attitude to myself and the other customers. I acquired five shopping carts full of toys with the 50% off and another 25% over $75. When the cash register rang up the on sale prices, she began to argue with me about what was or wasn't on sale. I told her the sign said, all toys; she said it didn't. She was so argumentative until she went back into the toy aisle and found the sign. She never apologized.

I've never been so disrespected in my entire life! So, I walked into the Dollar General store Located in Hialeah, Fl. I picked up a bottle of water and pringles. The "manager" (Gloria) then began to follow me down the aisle. When I turned around to look at her she said "We have a policy, Don't open any foods and eat in the store without paying". I put the items in the air to show her that they were not open. I then turned around and continued looking for my items. She walked off and called me "Stupid" but she said it in Spanish. I guess she didn't think I understood what she was saying but I completely understood her word for word. So, like anyone else would I responded to her ridiculous comment and called her stupid as well. She looked me right in the face and said "I may be stupid, but you're a **!

The digital coupons are a scam to get consumers into the store. They appear in My Coupons but does not apply the discount when purchasing and the unprofessional associates in the store does nothing about it, but say to call the corporate office. I rather take my business to Walmart or other stores.

Digital coupons do not work. They are not printable, so I had to put back all my items, because the savings is why I choose the store to shop. Stop sending sales ads with digital coupons because it don't work.

I have lived in the Fruitland area of Jackson, MO for 61 years and was so glad when the Dollar store was built on US Highway 61. I like the location even though it is a very busy intersection. But the last dozen or so times I have entered this store it was a disgrace and so dirty. When the store first open it was very well organized and spotless. The first few managers tried to keep it up but let it go down downhill. The store had a good person running that store for a few years. She worked there since the store first opened. That manager was a person in charge and hired decent people that would greet you when you come in the door and would make you feel like they appreciated you shopping at their store. I know that manager probably work a lot of long each week. She would help me find things, even if they were out of stock on the store shelves she would go in the back and come out with just exactly what I ask for.

I'm very disappointed. While the store in Bloomington, IN has been renovated to create roomier aisles, the aisles in the back of the store are cluttered, the shelves are disorganized, and the shelves are stacked too high to reach products on the top shelves. I could not find one item although I looked all over for it. The clerk said she didn't know where it was since they rearranged the store. Also, I was sent a postcard in the mail with a coupon for $5 off of a $25 purchase. I scoured the coupon for an expiration date multiple times, and there was none. At the store, the clerk took my coupon and I thought she scanned it. I did think my purchase total seemed high ($30), but didn't look at my receipt until I was home and saw the coupon had not been applied.

I have tried to give Dollar General the benefit of trying them again for digital coupon and $5.00 off savings and as usual they didn't work. So I got scammed again for money!! I wouldn't recommend anyone count on get their digital coupon savings with this coupon.

I went in to the Dollar General in Pontotoc, MS. Upon entering the store I was greeted by a very friendly employee. He greeted everyone when they walked through the door. He always has a smile and he is always courteous to everyone. When I checked out, I was in his line. Jermaine was so helpful, friendly, and he put a smile on everyone's face as they came in the door. I wish Dollar General had more employees like this one. You always see where bad reviews are written but very seldom do you see a good review. Well, I wish I could.

I shop a lot at all Dollar Generals in my area, MOHAVE County, AZ. You can say I am an extreme couponer and penny shopper. Unfortunately, couponing and penny shoppers are frowned upon to many Dollar General EMPLOYEES. I HAVE BEEN HARASSED by a so-called manager. 1st...a DG employee makes a moment to me about another local business in area that sells liquidation items, but she's insinuating that I am selling penny items I've purchased to this liquidation store. Not true. I have never sold this store any items and as far as that goes, I do not feel that an employee has any right to make nasty remarks or even discuss their job with a customer. This has happened three times.

On August 22, 2016 at approx noon in Shelbyville Indiana, I entered the store to purchase a K-Cup Coffee Maker, two mugs and package of K-Cups. I arrived at the counter and a gentleman rang up the Keurig, it priced at 2.25, and I looked at him and stated that's not right, he replied "no that's not right let me get my manager to fix it." Katie came from the back office and began to investigate the box, and stated "Yeah, you can leave now." I responded confused thinking she was joking, and she repeated herself several times, "Yeah you can leave, I know you did it. Leave the store." Confused I asked "Did what?" She explained "you put a different tag on this and tried to purchase it for cheap." I stated "I did no such thing. I've been here less than 5 minutes, and I knew what I came to buy. It says it's $60 on the shelf, and there are two other cheaper coffee pots I could have selected."

Went to dollar general in evansdale Iowa to buy diapers. Their weekly ad had them priced 2 for $10 21-48 count. The shelf below the diapers had the sale advertised as well. When I got to the register they rang up full price almost $20. I refused to pay full price. Told the cashier they were advertised as 2 for $10 so she got the manager who went back and took the sign off the shelf and said that the sale wasn't for those diapers. Which they clearly were... DG baby brand size 6 38 count...

I spent two hours at the store 3909 Elvis Presley going over all my manufacture coupons. The shelves were not stocked and really could not find all the deals that DG digital showed. I finally got to the counter and the cashier said "my manager said we don't take coupons". The Dollar General Policy says specifically that they do accept printed coupons alone with Digital unless it is a Digital manufactured coupon, which none of mine stated that. When you go to other Dollar General Stores you do not have this problem. I will not go back again, Walgreens, Walmart, Family Dollar who you do not have any problems with, Dollar Tree you don't have any issues, why this store? The manager of the store should follow Corporate rules not their own, totally ridiculous. I DON'T SEE ANYTHING THAT SAYS ORDER NUMBER, THE AUTH# ** and the reference number **.

I placed an online order for school supplies on 27th of July. I paid for a 3-day shipping, being that school would start on the 5th of August. I have already received 4 different packages from them - 2 of which was delivered on the 6th of August. I still have one more package to be delivered in the 9th of August. Poor shipping from Dollar General.

I booked a vacation through Southwest Vacations. I had a rental with Dollar rental that I already paid in advance with the vacation package. Upon arrival at Dollar rental in Los Angeles California by the airport I waited in line for 45 minutes. At the desk I showed the agent my paperwork and confirmation through Southwest. The agent then told me he needed the same card I paid the rental with. I gave it to him. He said because it was a debit card I couldn't use it. I asked first of all, what he was charging and secondly, why he wouldn't accept the same card used to book like he specifically asked for. He called over a manager who, with tons of attitude explained they need a direct line of credit no debit card. She said I had to pay 350.00 deposit! For what?? The rental was paid weeks in advance! She also wanted to charge 150.00 for taxes even though the estimated taxes on my confirmation showed 48.00.

I purchased several small items from Dollar General, and attempted to return them, unused, after several days, not needing them anymore. First of all, the cashier's attitude was one of contempt, unfriendly and unhelpful. When I attempted to insert my card into the chip reader for the refund, the system message was "unable to process, please call customer service". Cashier read this to me and simply said it cannot be processed. I assumed it was due to the fact that I was attempting a return on my debit card, when it had been my husband's debit card with which the purchase was made. I said no problem, and had my husband return a few days later with the original card of purchase. To my surprise and dismay, he was sent home with the same message, and given the same careless, unfriendly attitude as I was a few days before.

This is to complain about the store on South Reading Avenue in Boyertown. Went in yesterday. Did shopping for about 35 minutes just to get to the counter and be told by The Genius cashier that they don't even have change for a 20 in their drawer. Are you kidding me!!! The kid says to me "I don't know what to tell you." Yells for the manager. As she laughs and says there is no money anywhere in the store. What kind of store doesn't have change? I've never heard of something so stupid!

I noticed that the $5 digital Coupon was not taken off my bill, so the next day I went back, the clerk said, and I quote, "So what do you want me to do for you?" She then called the Mgr and said, and again, I quote, "I don't think she's going to be able to help you either." I stood there for almost 10 minutes waiting for her, for exactly nothing. It's not worth the hassle of their Saturday coupon.

I decided to go to Dollar General because it is near my home I spent $6 out of 20. $6.25 to be exact. When I gave them 20 and a quarter I got my change. I went to buy a pack of cigarettes at Murphy's USA. The money was no good. I take it back to Dollar General. They tell me they can't do anything because I did not catch it. Here's my problem with this. It's not my job to know if the money is real or not. I'm just a customer trying to clean my home. Why is it the customers fault that Dollar General gave me funny money? I thought that was their job to mark every bit of currency that comes across the counter.

The Dollar General Company has serious issues as far as customer service. I use to like Dollar General a lot. I shopped at their stores for years and years. From Jacksonville, Arkansas where we use to live and now, here in Moore, Oklahoma. I have written their Corporate Office many times before giving compliments regarding their stores that I have shopped at. I always get a response. Now, I discovered that if your comments are on the negative side, you will never get any response from them. I expressed my concerns with Corporate Office via their website last week and wrote them again when they did not response. Nothing from them yet.

Bought couple of their comfort rags. Washed them a couple times before I applied it to my face for a morning wash. I felt my face tighten up then started to swell up like a balloon.

In the two years that I have lived in Oak Hill WV the two Dollar General stores we have have been a horrible experience. They have went through multiple district managers and also store managers. The shelves are never stocked. They're always waiting on a truck. Staff is always unfriendly. God forbid you ask them to do any part of their jobs. And not to mention the many times everyone is outside smoking or talking about who to get their next fix from. I've seen multiple people fall from aisles being cluttered or just plain trashed. I myself have been one. A box of toys a clerk was unpacking one day turned over in the floor. Instead of picking it up, the clerk went on break. I continued my shopping, walked around the aisle. Well turns out toys had rolled into the next aisle. I stepped on a child's toy and fell flat on my stomach at 9 months pregnant.

Bought items using digital coupons. They didn't work properly. So the next day I returned the items. Well the return was more than I spent. My wife who was MOD at that store said she will have to speak with the manager to correct it because we did not want to take more than what we paid. Well she got fired for being honest and they refused to give me my refund.

When I talked to the clerk at my local DG store and asked where the Pepsi was that was advertised in their ad I was told NE Nebraska was No longer carrying Pepsi products. What Good is A store that doesn't carry Pepsi??? Worthless.

Most of the staff are poorly trained and have no concept of customer service and retention. They fairly act like you're inconveniencing them - that they are doing you a favor by taking your money in exchange for abuse. Oftentimes food items are so far out of date as to have a bad taste, or downright rancid. The shelves regularly have large swaths of empty spaces while product sits on buggies waiting to be stocked, thus blocking the aisles and making it difficult to find anything, not to mention the hassle of squeezing past other customers. This is a continuing, daily problem.

This review is in regard to the Dollar General on Van Born Rd in Wayne, just before Wayne Rd. This store is always a mess and the workers are lazy. There's always only one line open so the wait time is ridiculous to check out. I was in a few weeks ago (I am hard of hearing, I wear a cochlear implant which is very easy for anyone to see) so me and my 2 children were checking out, and I swiped my debit card.

Your Interlochen store is the dirtiest most unorganized Dollar General I've ever been in. The floors haven't been mopped in who knows how long. In general it's disgusting.

I USE to be a customer at Dollar General stores until their driver smashed into a guide rail and my fence in front of my house with several witnesses seeing this happen. I filed police report. Contacted the corporate office to report the situation. Kayla was nothing but RUDE to me as if this was my fault. Their driver not only smashed into my fence but then he left the scene of the accident and now of course is denying he even did it!! So thank goodness this happened before school let out, because a ton of school kids walk along this road and along the guide rail.

I am seriously PO'd. I went to a new Dollar General near my house (705 ARLINGTON ST, AKRON, OH 44306) today to get a few things. I had my sister & my 2-yr-old daughter with me. First the carts were all being used by the store employees doing inventory and some were full of boxes to be stocked. For what I was getting I needed a cart. So after 10 mins a customer was done with his (which there was only 2 other customers who had carts). My sister followed him to his car and got his cart. Headed to the next aisle, my 2-yr-old says "Pee pee mommy, pee pee" like a few times. Sister asked a worker (which turned out to be the manager) if they had a restroom she could use (as she continues to yell PEE PEE) and he says "Not for public use." So we try to hurry. 2-yr-old still saying, "Pee pee mommy." So at the checkout she's screaming and crying "Pee pee mommy. Right now."

Walked into the Dollar General store on Washington Street across from the Kmart, the very new store. There was a handwritten sign stating No Large purses or back packs allowed in store. I walked in to get aluminum foil and heard "miss, miss", I turned around and she said I could not bring my purse in the store. I said it is small, she said she did not care and told me to take it to my car. I told her I did not have a trunk and was not leaving my purse in my vehicle. She said I could not shop.

I worked at Dollar General #15955 for a year to the date. I gave this company my best. Was always at work, went in every time I was called in, went to different stores to help out each time I was asked and in return was treated as I was a complete idiot when fact is I had to show most key holders how to do the job. I asked for the position right away and had 3 more people hired in above me regardless. I let it go and continued doing best I could. I only missed 1 day out of a year because of sickness and was told not to come back unless I had a doctor's excuse (1st of all if I'd had the money I'd have already been to a doctor)? So I had to pay for a visit I couldn't afford just to have doc tell me I had a virus going around at time? Just so I could return to work of course. Afterwards 2 of these 3 hired in after me had missed continually and another older employee but never had to return with a doc excuse? Why is that?

I have lived in the close neighborhood for over 40 years. I watched this so called grand store from the first pile of dirt to the last brick laid. I enjoyed shopping in this store almost every single day. If it wasn't my husband or daughter it was myself that spent money daily. I have seen a ton of people come and go employee wise. I have helped the local police when they are searching for the everyday shoplifter... even helped this certain mgr out the night a gentleman almost knocked her to the floor as he made his way laughing out of the store. She never even batted an eye after he stormed over her... May have been one of her many friends that visits her. I believe they call her Alexis or lexi.

At around 3:15 PM today, I went to the Dollar General store located on Republic Rd, Republic, PA 15475 to purchase a kiddie swimming pool. The store was very crowded and there was only one cash register opened. I got in line and was about the eighth person in line; as I got closer to the register, I noticed that a second line was formed going to the same register. Several of us asked about how customers were being checked out and were told we had to get in the second line. We moved into the second line and I was now at least the fifteenth person in line. A couple people were checked out and then the clerk said she was closing the register after the person in front of the man with the orange shirt was checked out and we had to move to another register.

I moved into the Valdosta Georgia area a little over a year ago from Hiawassee, Georgia so it was an extreme change from the northern part of the state to the southernmost part of the state but what I did not realize I would have to start accepting was extremely poor customer service bordering almost on hate. In particular is Dollar General # 8226, 810 Madison Hwy, Valdosta, GA 31601-5975 which I have been shopping at since my arrival here in Valdosta. At first I was a little amused and fascinated by just how bad the employees and the manager were and like a science project mentally rated my shopping experience on each visit. In general it was never higher than one star except on the occasion of one fine day and they had a new employee, a young man, who greeted me on arrival and then took time at checkout to tell me about sale items and even corrected my sales ticket when it rang up the wrong price.

Dollar General #00224 Waynesville, MO - I come into this store very often, and it is always the same, merchandise up and down the rolls, without prices. I can get use to this, but the real problem is the employees. I have seen a long line at the registers and employees outside smoking with only 1 at the registers. I was in there today and the young man at the register was not very friendly. He wore shorts that were not pulled up and holes in his shirt. I don't really blame him, I blame the manager. They need to clean up the store, and the help.

I was at your Dollar General Store #15298 on 5/15 2016. Very poor service. Debris on the aisle floors to the point that you could not even get a cart down the aisle even if you tried. Empty shelves, you could not even get a cold drink as the coolers were empty. This is a pretty new store. Pathetic to let it get run down to the point it is. I will tell you that many town people are complaining to the point they are considering driving elsewhere to shop. There is no excuse for this. Sorry but your customers are going to to start dropping like flies. This is a small Amish county. You will also lose them as customers also. Thanks and I really hope you make an attempt to hire someone that can run and manage a store because it's not happening.

We were shopping Dollar General for clearance items for a charity donation. Went to the Dollar General at 319 Moursand San Antonio. Asked the cashier if they had the sale items. She said yes but didn't think there was any left. We found some in the racks and in a box on the sales floor. During sales they put clothes on racks and in boxes. We took shoes to the register to scan and they weren't on sale. The whole time we looked thru the box the manager walked down the main isle 3 or 4 times. We get to the register and the manager approached us said, "Where did you get those clothes?" I said, "From the box." She said very rudely, "Those aren't for sale, that's why they were in the box." I said, "Well they are at the other DG stores." Manager said, "Well that's why we pulled them this morning, they are NOT for sale." Again I said that they were at the other stores. Far as I knew the sale was still on.

I'm writing this review to bring attention to the dreadful behavior of a Dollar General employee at Store #10101, 2116 Highway 9 East, Dillon, SC. 29536. I am a 57 year old, ** female who frequents this store nearly on a daily basis at different times in the day due to the local convenience. On this day, 5-5-16, 2:30 p.m., I entered the store without being greeted or acknowledged in any sort of way by the cashier behind the register. I completed my shopping and proceeded to the unattended register to check out. Store employee was out on the floor and was visibly irritated by having to stop what she was doing to attend to her register. I had a cart full of groceries and miscellaneous items totaling $142.00.

I shop at the store in Collinsville, because it is real close to my employer. The first time the cashier was really rude. I complained to the manager whom looked as if she wasn't interested, but assured me that she would handle it. Couple of months later, she was the cashier, and she was just as rude as the cashier before. Now, Collinsville is a 90% ** community, and I just happen to be an African American. I hate to call race an issue, but in this case I think it is!!! My co-workers think I need to stop patronizing them, but in 2016 why should I? I have complained and the situation does not improve, so now I'm going to go up the chain of command.

I applied for a job with the Dollar General market about 3 months ago. I had a interview and was supposed to have been hired by 3 different managers. I found out they had my hiring packet and I even had an employee number. I finally got a poor response from a manager stating he could only give me 10 hours a week for some lame reason. Since I have applied I have seen six different new employees and they are working more than 10 hours a week. I have many years of experience in retail and I have managed stores. I do not understand what the problem was. I was told the manager is only hiring who he wants to hire and not those that are qualified.

We were buying the discount items. Ask how much things were since they didn't have some of it marked. The manager was rude about it. When it ring up wrong we ask about it, it was the same product that was on sale. She told us that it wasn't on sale because it was sensitive. All the other product was the same. Will never go back there again.

Bought $60.40 in merchandise - gave clerk $100 bill. Aghast...like he'd never seen one! I told him he should shut the doors if he can't come up with two $20 bills for change. Told him to keep his merchandise and walked out. Won't go back. This is DG in Harrah, Oklahoma. I will go to Family Dollar from now on. Much cleaner, much friendlier and I'm betting they can make change. DG, you lost me today.

I am absolutely appalled by Dollar General's prices. They just opened a week ago new to our town and there's items in there that the Dollar Store has that's priced 2$ to $3 over what the Dollar stores selling them for. I went in there today and 90% of the people that came in walked out with nothing. Everyone was complaining of their prices. I will never step foot in that store again. We have a Big Lots of Grocery Outlet or Walmart or Fred Meyers, a Ross and a few more cut their prices are actually cheaper than what Dollar General is. It's very disappointing when you're hoping that a store is going to come in and beat the prices of the other stores which this is not the case. It's one disappointment after another. Very dissatisfied.

Today, I was faced with the most indecent customer service I have ever had to endure in all my years of supporting the Dollar General. I arrived rather late at night, accompanied by two other customers who, as I, needed to make a last minute stop at the store to pick up something. To our complete horror, we had the doors shut in our faces with one of the employees shaking her head as if to say they were closed despite there being 7 minutes left till closing. Not only is this a clear indication of false advertisement, but also a grand display of poor customer service. I will no longer be coming to this store because of it and I can only hope management sees this, and implements a change in the way they train their employees before they lose more customers.

I ask the manager of Dollar General store in Petersburg, W.V. if, she can get some items for in this store so other people could buy them. A lot of people who live in Grant County have sugar. They want to buy canned goods that have no sugar in them! Or have low sodium in the canned food, that in that Dollar General store in Petersburg, W.V. She was very smart and hateful towards me! While I was in that Dollar General Store there in Petersburg, W.V. I am loyal customer, because I have been buying my things at that Dollar General store before she got that job as a manager for that Dollar General store there in Petersburg, W.V. Plus, before she came to Petersburg, West Virginia!!

I have never been treated so rudely by a manager. She honestly made me feel like the lowest form of life. In Paw Paw there are no other stores and I will never go in that store again. Basically it was a situation where they had to re-ring items and both the employee and the manager suggested I was trying to hold back items which I was not and they refused to answer any questions for me.

Our small, rural community here in Northern California is only 10 miles from the nearest fully equipped city but we have a mom and pop grocery store here that's been in business for well over 50 years and 90+% of the community is happy with things the way they are. Recently we found out that Dollar General is moving one of its ugly chain stores directly across the street. They bought the property and slipped in under the radar without announcing their intent until there was nothing we as a community can do about it. 80% of the community signed a petition against their invasion. The court initially ruled in the communities' favor so Dollar General announced that if the court upheld this they would use their corporate might to sue our small county into bankruptcy. So the courts were forced to go back on their ruling and allow Dollar General to proceed with their putting up their eyesore in the middle of our already content rural town.

When I wanted a cart I could not get to them. There are totes piled in front and have been for a month. Tonight I needed some dog food and there was an empty cart. In the way plus bags of dog food lying on the floor. My daughter called main office one month ago. She got the district managers number. He said he would look into it. It has gotten worse instead of better. I will not shop there anymore. I will go to Family Dollar from now on.

I live in Fresno and I always shop in the store in Ashlan in Fresno. Everyone is so nice there especially one of the ASM Maria. She's always helping people. If you don't have enough money she tells you "don't worry. I got this." She's awesome.

This store is so disorganized! It is not at all ADA compliant and they change prices higher when you check out. I guess that they think that their customers are dumb. They give coupons and don't honor them and pretend like they do. I bought several things and they tried to charge me 13.00 for 8.00 worth of items!

I am from Groveton, Tx but used to reside in Hempstead, Tx. I was in visiting when I went to Dollar General and was in shock as to how the store had become so bad. The shelves were either empty or disorganized. There was only 1 cashier, and it was very busy. There must have been 10 people standing in line. After gathering the items I wanted, I went to stand in line, but gave up and left without my purchases. The cashier was thoroughly overwhelmed and needed help. You really should look into putting a manager in there who can control the chaos and clean the store up.

I went in store to tell two 23-yr-olds to hurry up. Not even at the register the employee said he wanted my ID. What? Why? Because the 23-yr-old HAD HER ID AND SHE WAS BUYING HER SMOKES. Excuse me, that's her purchase, NOT MINE, I am not buying cigs... SHE IS, I am just here to drive. I am 54 yrs of age, you don't need my ID when I am not buying cigs and SHE HAS her ID. I called the mgr WHO ALSO SAID THEY NEEDED MY ID TO SELL TO HER. I sent her to the store across the plaza, she bought her smokes, my kid 23 came thru next. I stood out the glass door and they sold her cigs with her ID. WTFreak???

I am concerned about our DG store. The floors are filthy and things are thrown everywhere in the aisle of the store. I have noticed that every time I pull up to the store I see employees smoking and talking outside. The theft rate has to be high in the store because sometimes there are no employees in there when I am shopping. I would like a clean orderly store to shop in but this store has gotten progressively worse. I looked for a place on the DG website to write a letter but could not find one. I am concerned that if this continues the store may close. At times I have been to the register and the employee had to finish reading his text on the phone before he would wait on me. I hope this letter will fall in the right hands and this store can be cleaned up and managed properly. I have no problem with anyone at this store. I just want to make sure it stays open because it is my favorite.

I went in this past Sunday to shop at the Dollar General on Tiny Town Rd in Clarksville TN and encountered the rudest, unfriendliest store manager I have ever seen. There was only one register opened. Found out it was the woman's first day on the register which is fine. The line was very long and people were complaining but not about the cashier but about how the store manager whose name is Beverly was behind the counter moving stuff around and not trying to help.

About 4 days ago I was in Dollar General, the new one, on Jeff Davis and Osborne Rd in Chester, VA 3831. I decided to try your DG softener a large bottle that was sitting by itself on a clearance rack. I think it was 2.75 - (I'm sorry I did not keep my receipt). I shop in there quite often. If you check my name it is Jacqueline ** and you will see I am there often. When I ran out of my old softener, 2 days later, I tried the DG in my washer. It was just like water. I was supposed to have a mountain scent and you could not even smell the fragrance and it poured right through the place that "holds the softener" onto my clothes in the top loading washer. I let them wash and decided I would shake it for the 2nd load because maybe I had not shaken it properly the first time.

Several times I have visited the Dollar General at the 3852 Dickerson Pike near the closing time only to find they had locked their doors 10 to 15 minutes early. This may not seem like much to the employees, but for me the customer who has taken the time to leave my home and rush to get there, thinking I have a good 20 minutes, arrive 15 minutes before the posted 9:00 pm closing hour and find the doors locked, it is very frustrating. Especially as it has happened on several occasions. If you're going to close at 8:45, fine, just make sure your sign reflects that.

The acting manager at the Dollar General in Dumas, AR is very rude. He denies any return I attempt even with receipt. I am never greeted in a polite way. The majority of the time I have noticed that coworkers have to go to the back to retrieve him, I'm assuming he's riding the clock. A store with this much volume definitely deserves more attention. He is rude and obviously racists to customers, very unprofessional.

Manager very unpleasant and disrespectful unhelpful. She finally opens a line because the other cashier line is long as ever as always. She wasn't gonna help but a CMHA police was in line so she open even though he wasn't next in line. Then instead of her taking me who had been standing in line she takes a lady that just walked up. She can never help you find anything nor is she ever willing to help cashiers when they have long lines. This store always has a problem and more people need to complain. Most times their security just stand there, don't watch store. Everything about this store is horrible.

I am the owner of **. I would not like for a manager to flip me a finger and tell me to get the ** out of her place without being polite, and respectful. The only way to turn the outside lights on is thru the Dollar General store. I, as a next door neighbor, do change the setting on the parking lot, or the sign timer. But when I entered to turn the lights on for the company that fixes signs whose name is just few signs in Oklahoma city. As a manager, whose name is Toni, should not be rude or vulgar to your next door client. But she, as a manager be more polite in her treatment to me, as an owner of business next to Dollar General.

I went into this store shopping that was fine. I checked out at the register, the cashier was very "blah". No greeting, while I was checking out there was another woman complaining the whole time. I left the store, noticed I lost something very Important to me. I figured out it was lost at the Dollar General store. I called them. They said they hadn't seen it and no one had turned anything in. I went back to the Dollar General and was looking for the item. Both the manager and cashier were acting very funny and jumpy (especially the cashier).

I drove to my local Dollar General. It states they close at 10:00 pm on the door. I got there at 9:46 pm the door was locked and so I knocked on the door several times, by the time someone walked to the door it was 9:48 pm. I asked "why are you closed? It's not 10 yet" and showed him my cell phone which read 9:48 pm. He said they were allowed to close ten minutes early if no customers are there in which I said "I'm here. I'm a customer and it's not even ten minutes til it's 9:48 pm" so he just shrugs his shoulder, a young slim ** guy. So I ask "does your manager know you're closed now?" He says "yes", so I ask "does the owner know you're closed?" He says "yes", so I ask "is your manager here?" He says "yes" so I ask to speak with her.

The survey on my receipt said, "Fill out survey to win a shopping card"! I fell for it & they "made" me put my personal contact info on survey & within 24 hrs they swamped me with 5 unwanted Telemarketing calls to buy stuff! No matter what you think don't do the survey or you'll get bombed with Telemarketer's calls too & they could care less! They are scammers out for making money off your personal info. Lesson learned, they suck! Go elsewhere!

The manager at Dollar General in Robbinsville is very rude to the workers and some of the customers. Why not greet people with a smile and at least ask them how they are? The cashiers are friendly, but I quit going in because of the manager.

I just don't understand why every time I visit my neighbor Dollar General store they can never change a hundred dollar bill, mind you I can understand that early in the morning is not a good time to hit a store with big bills. But I pass this store several times a day and they are always busy so you would think by 4 o'clock afternoon they could change a hundred. I guess I will just stop shopping there so I don't inconvenience your business by having hundred dollar bills, Walmart don't have a problem cashing them.

Dollar General is the only store in our town so if you need something quick you go there. Since April this store has gone through different employees and has gone downhill. The store is dirty and lots of product is out of date. The staff is very rude and most are very unfriendly. Most of them play on their cell phones. The floors are dirty and the milk coolers are gross with spilled milk dried in them. No one takes the time to clean the store, shelves are very dirty, product is always thrown all around. Sharene talks nasty about her coworkers. I think I have shopped there for the last time. The staff has the personality of jackasses and that is being nice about them.

Every time I go to this new store there are products that I want to buy that have been out for several months. The store is also very big mess to be a new store. The people that are working there right now are not trying to help the customers.

My town is extremely financially depressed. We call DG the mall. There are no other businesses here. Our grocery store closed two years ago. There is one other grocery store in the county. We are extremely dependent on the Dollar General. They recently built a beautiful new store here. THE PROBLEM. The DG cash register totals are not viewable by the customer. So I ask the cashier how many more cans do I need to come up to $25 to get my discount? So she rings the items up and SWIPES the $5 Saturday coupon. When I get out to my car there is no reflection of the $5 credit because my total was fifteen cents short of $25. I would have picked up another can if I knew I needed fifteen cents to get my $5.

The manager was very disrespectful. The store was full of customer she still talk loud to the customer. The store had customer in line when the event took place. Store # 10558 6143 Savannah Hwy. 843 889 6083. Manager name is **. She needs not to have a job. This was a elder white man she treated very bad also and black women too... Just nasty...

The quality of the drinking water at both the Dollar General at 62 Cut Off Bellefonte, and Western Grove Dollar General. The jugs of water taste so bad, that my boyfriend bought at both places. For a long time it was good water, but here lately is this bad tasting stuff in the same kind of jugs. He suggests that he knows the ones who run these places and he suggests that they are taking bottles and filling them from home and selling them as Dollar General water for $1.00 a bottle and that is why it tastes so bad!

I stopped by the Dollar General On Wednesday of this week. Location #14521. Walked in and no one said a word. I spoke up and said hello.. Neither woman responded. They were at the register and talking to each other about another employee. I shopped and came to register. Again no response and took the lady a few min to even acknowledge me standing there. I spent $35 and I am telling you I will not come into that store again. I have several friends who have gone in there as well and treated the same way.

Went into Dollar General in Denton, TX off of Elm St on 11/27/15. I was looking for tinsel for my Xmas tree. Found some which the price sticker said $1. I grabbed 4. Went to register & the tinsel rang up for $3 each. I let the clerk know it said it was on sale for $1. She then told me that was yesterday’s price & I wouldn't be getting it for that. I told her "that's what your price tag says & I expect it to be honored." I even asked her to walk back with me to confirm what I saw. She said "hell no, I'm tired."

I went down to our local DG store here in Spiro, Oklahoma and was searching around the makeup and hair products section (like I do everytime I go in, which is quite often), and I noticed an older woman standing in the back of the store leaning up against the wall. Made me VERY UNCOMFORTABLE. I went on browsing because sometimes they put things on sale and nowadays we all need a break. And finally I turned and looked at her and replied, "May I help you? I noticed you were glaring at me all the time I was browsing." She commented to me, "We have had some kids stealing makeup." Looking at her I replied. "DO I LOOK like a child to you? Mind you I'm 52 yrs old." She just walked away. Been going there for 13 yrs that I have lived here. Don't think I will any longer. I refuse to be treated like a common criminal for enjoying my rights of freedom.

I was in the Pageland, SC store and asked to use the restroom. "Out of Order" signs are on both bathroom and it has been that way for a long time. The manager told me they didn't have a restroom. I know the bathrooms have not been out of order for this long. In spite of the fact I had a buggy full of stuff, I had to leave and look for a bathroom elsewhere. Unfortunately, I soiled myself before I found a restroom. I can't believe that a national chain like Dollar General is so petty that they can't allow customers spending their hard-earned money, access to the bathrooms. The line was half to the back while the store manager stood chit chatting instead of opening another register. So the almost $300 I would have spent at Dollar General went to Family Dollar instead. Needless to say, I won't be back in that store again.

11/21/15: My 2 children and I ages 10 and 9 where shopping around 4ish on this Saturday. My first stop was to the headset area which I needed for my phone. As I'm looking I picked up one or two, read the backs and said nope I'll go to Walmart and get the ones I need. So I then proceed to go down the health and beauty section and look for my children, which were browsing in the store. I proceeded to go to the register to pay for my items and I was approached by a lady (didn't catch name, Carrie I believe) and she asked me "I need for you to return those headphones out your purse."

I bought 10 packages of popcorn containers and found they were too small. I was in the store yesterday and bought 20 larger ones. When I tried to return the 10 original packages today, even with a receipt, I was told they don't ever give refunds. All I was able to do was to buy 10 MORE non-food items on the day I tried to return them. Well, since I just bought 20 items the day before, there wasn't anything I wanted. Why should I have to buy 10 more items when I just bought 20 of the same but larger items the day before.

Went and bought things on clearance. Got home sticker said clearance and price. The original price was the same. I was told that is what they do when they discontinued a item. Everyone I tell this to think the same way I do. Should be marked down, not same price. I asked for a phone call back, was told district mgr would call in 24 hrs. It's now been 1 1/2 weeks.

The store isles are filled with stuff. Can't get cart around. Messy. Needs to be kept clean. Keep cardboard boxes, carts out of isles. Make easier to get around. Always stuff sitting around. Use your back room more or order less. Was cleaner before changes.

I was in dollar general with my teenage daughter and a friend of mine works there. So, we were shopping and went to the makeup aisle just looking around. I noticed a worker was straightening the aisle, didn't think much about it so I went to another aisle leaving my daughter to continue to look at makeup and my friend came to me and said "They're watching your daughter", and I said "for what." She said "cause she's in the makeup aisle." So I went back and told my daughter to put the makeup she wanted in the cart because we're not stealing anything. She put what she wanted in the cart and we continued shopping.

Your Hudson, Mi. store has very rude, not people persons and awful to their customers. I spend a lot of money in this store and I do not like the way I am treated 90% of the time. So I then shop at the Fayette, Ohio store because it is much more pleasant there. I have lived in Hudson most of my life and I know a lot of people here. Many people won't even shop there anymore because of the employees. I hope this store does not have to close someday because of this but Hudson is small and people are not complying with this treatment.

Coupon stated if you buy $8.00 in products such as Shout or Scrubbing Bubbles you get $2.00 off INSTANTLY and when I tried to purchase these, the cashier at long view store said "no if you have other coupons WE take those off first." That is in no way an instant savings. If so please explain how?

I shopped in DG on 11/10 in yerington, nv. It was actually picked up this time and both cashiers were helpful and polite. Cashiers were Dale and Christine! Last time the manager was on cashier and she was rude and was talking all kinds of trash. We go in store to shop not to know her (dede) problems with corporate.

On October 29, 2015 I went into the store with my friend. Everything was okay until I exited the store. Right in front of their propane tanks the sidewalk was uneven. I never notice it. My shoe hit the uneven part causing me to trip and when I tried to catch myself I did not realize the cement that was lifted broke my $80.00 sandals which were in excellent condition. When I tried to catch myself the broken sandal tripped me again. I asked my husband to help me into the car because I had to pick my kids up from school and I knew I was hurt but did not think I had hurt myself that bad. That night I had extreme pain in my side and back I thought maybe I pulled a muscle and thought well tomorrow if I feel bad I will go to the doctor.

So yesterday, I went to the Dollar General located in my very small town. I have shopped there since 1994 and I live less than four miles from the store. Since 1994, I have invested in my local economy by frequenting the local vendors. To date, at this store, I have spent, according to my bank records, over $10,000 since 1994 and made over a thousand trips to the store.

11/6 on our morning trip we had to wait while manager Dede could come in from having a cigarette. She did nothing but complain and I believe that the man hanging around her was her husband! Poor service and it was clear the store needed work.

I usually don't complain, just get my items and go. Some workers are nice but most are not long term. So ok, store is NEVER KEPT. Aisles always cluttered with carts of unstocked items. You can't even get a cart through. Went in last week for cake mix. Another customer cleaned the shelf. Ok that's her right to purchase. But when I asked the manager if he had any more, the answer was, "No," and dismissed. Clerk told him the lady that purchased was looking for more. He broke his neck to find more and couldn't but offered her another brand. And yes I brought it to his attention (I was in another aisle and heard him) that he did not treat me the same. He was speechless. Just paid for what I had and left. I visit this store on almost daily basis.

The store is a total mess on every aisle, floors were full of stuff off shelves. I am very concerned will trip and fall and then what lawsuit?? It's the worst one I have seen yet. Standing in line one employee outside smoking and one walking around like he was lost bores. Better get some manager to check that store out. We won't be back. Very disorganized.

Just wanted to share a bad experience I had at the Dollar General located at 3958 Westbank Expressway in Harvey. I went in to get dishwasher tabs and stopped by the makeup first, as I've done many times before. I noticed an employee watching me from the corner, but I selected 2 items and proceeded to the cleaning supplies. I got what I needed, decided I didn't want the makeup and placed it on a shelf where it admittedly didn't belong. The girl who had been watching me appeared out of nowhere and demanded to know where the cosmetics were. I replied that I had put them down in a different aisle because I had frankly been too lazy to put them back where they belonged. I retrieved them for her and told her I knew she had been watching me. She asked me where the "other items" were. I asked her what items she was referring to and she said "The ones I saw you with." I let her look in my purse and offered to empty out the contents for her.

Me and my two children stopped by the Dollar General Store in Huntsville Tennessee during "trick or treat" hours and there was a long line of children waiting for candy. Everyone that waited didn't get any candy and wasn't told until it came their turn in line. The cashier lady said she was out and was only allowed to use 3 bags of candy. This was still early into the night. We waited almost 10 minutes in line just to be turned down.

I live in Peru, Indiana and do a lot of travel in state where I go to many Dollar Generals for my supplies. The parking lot at our Peru (west) side Dollar General store #02361 999 west main street is a complete shame. I recently had an out of town guest with me and we stopped at the Dollar General in his sports car and he actually bottomed out four times before we actually got parked. My friend was crawling the entire time. How can a large chain like Dollar General not care about the condition that your customers have to endure to get into your store to spend their money.

Enter this store at your own risk! My parents went to Dollar General, while checking out when my mom turned to exit the store, there was a liquid soap spill that she didn't see because no caution signs were put out & the person that should've been cleaning up the spill had absolutely no idea on how to clean a spill. He thought to add water & not caution anyone. To make a very long story short, the company & their employees did absolutely nothing for my mom that fell and required medical treatment along with months of physical therapy. Oh, they did however blame her for the whole incident. The employee that had no knowledge of cleaning a spill let everyone know he feared of losing his job. The best part of all, this when the company is sued for their negligence, they blame the victim after never returning a phone call to check on the injured customer and the employee lied in court.

The store is not very clean. The restroom is very dirty - no toilet paper, floors need mopping. The manager is not keeping the store in good condition & when we check out there is only one teller check us out & here is a line build up & I seen some just leave. The old manager - they had kept the store in good condition. This store is Rio Vista Texas - just wanted to let you know.

OK, went to the DG in bayville NJ tonight to use my coupons and once again was treated horribly. When I got to the cashier she told me I could only use my 5 dollar coupon or my manufacturer coupons. Then she proceeded to tell me I was only allowed to use one coupon per products even though they were two different products. I went to DG on Friday to get a five dollar off coupon to use on sat which I do every week so I wasted my time getting one because I was not allowed to use it.

Well I was in the Dollar General of New Halls Ferry Rd. near Chambers. I was in the store shopping for candy, when I was approached by one of the workers about my belongs which was on the count to be purchased. I came in the store with a camera worth $875 Nikon. So why would I need to steal anything out the store?

Dollar General Store 5775 N US Hwy 27 Ste 9, Science Hill, KY 42553. This is by far the most unsanitary, the most disorganized and the most DANGEROUS Dollar General Store I have visited in all my years as being a patron of this particular business! The aisles are always overloaded with merchandise on pallets and in carts waiting to be shelved. When the shelves are full, the CSR sets the leftover merchandise in the floor. A person literally has to navigate around the merchandise in the floor in order to get to what you are looking to purchase. The floors are so nasty that it felt gross to walk on them even in shoes. Some of the shelves are so unsanitary that it makes a person think twice about the purchase. I literally witnessed a customer tripping over a pallet of drinks while I was speaking to the manager about the condition of the store.

I worked for DG for almost 2 years. Everything was fine until the manager changed. I think we had 4 different managers during my time there. All of them were rude and had no clue of what they were doing! Is this really the kind of people we want running the place? The last manager was the worst. Eventually I transferred to a different store in hopes of getting a promotion to Asst. Of course that never happened. This company likes to lead their employees along on a leash with false promises for advancement. At the end I was placed in a store I never wanted to be in. Funny how they just expect things of you. Needless to say I quit and haven't been happier! I still see the DM occasionally seeing as how I'm a merchandiser now. It's kinda nice to be able to tell her she's not my boss anymore. :-)

I was shopping in the Dollar General on 19 in Griffin GA - the one across from the new Bojangles. Well the manager Monica is super rude, talks down to customers and her employees. My husband went in once to buy a pack of socks. When he asked her for help with them because one pair was missing from the pack she ripped the socks out of his hand and refused to discount them or even give any price. They were the last pack in the whole store. We just moved here and he needed those socks. That was our first rude encounter. He kept trying to talk to her, she kept ignoring.

I applied for assistant manager position at the Dollar General on Hwy. 98 in Eastpoint, FL. I went in the store and told the new manager that had recently came from Mississippi that I had put an application in online. He asked my name, looked on the computer in his office and said, "No, you are not there, when did you apply?" I told him last night. He said to give it a couple of days and check back with him. Which I did and again was told I was not in their computer. He asked me did I fill it out completely? I answered yes that I even got an email saying it was completed, received, and being viewed. He then told me I still was not in their system to check back in a couple more days.

I just visited a Dollar General at 1650 N Main St. in Summerville, SC at 9:12 p.m. on October 9, 2015 and the service there was horrible! First there wasn't no southern hospitality when I walked and the guy looked right at me! I'd purchased three items as soon as I placed the items on the counter, the same guy was behind the counter. He didn't say "I'll be with you shortly", he just walked off as if I was not standing there waiting for seven minutes! It was a very awful, unpleasant experience and a lousy and unsatisfactory service! I hope the owner sees and does something about the man who has bad customer service!

Winsted MN Dollar General (actually ALL Dollar Generals I go to) have at the most 2 people working at a time. I should NOT have to squeeze a dog toy 50 times to get help around there!! The workers are all VERY SLOW when there's a whole line of people waiting to check out. There was one day I came in with a bunch of change to buy toilet paper, that's all I had for a week, and a woman had a nasty hissy fit about it, and says "you get to count that." I go there now ONLY if I really have to since the closest Walmart is a half hour away. Before, I wanted to work for Dollar General - it's close to home but the website is even a joke. It's all games!

On September the 26th about 8:00 pm. I was at the register paying for my stuff and saw the weekend manager coming and told her I found a cookware dish for her because she was needing things for her kitchen. We (our) church had a rummage sale that day and she was there with her husband and it was about 4 or 5 that afternoon and was getting close to shutting it down. I asked her what she was looking for because we had boxed a lot of the stuff and some of the trailer had already left to take to the landfill. She said needed pots and pans, stuff for the kitchen. So I told her it would be over by some boxes on the ground, so I started helping her find what she needed. They didn't stay too long, but I kept on looking and found one dish I thought she could use.

My son and I went to the Dollar General in West Hazleton PA and the associate yelled at my 1 yr old son for crying when he fell while walking with me down the aisle... I picked him up and she continued making comments that my son was bad and shouldn't be screaming like he was. I was very upset and told her that was unprofessional and that I would never shop there again. I shop at Dollar General at least once a week and normally have a good experience. I will never shop at that store again...

Hello. Went into a Dollar General in 29 Palms, CA this evening around 8:30 pm and picked up my items. Went to the register to pay for my items when I realize I had a lot of change in my pocket. So as I proceeded to get my change out my pocket, place it on the counter. As I was trying to get more, Chang the cashier, was being very rude asking me that I have $0.42. My response was "I'm trying to get it, and I feel that I'm being rushed." There was no one else at the register but myself. Manager proceeded to walk up and said that she wasn't rushing me. My response was "I'm sorry. I feel like I'm being rushed. There's no one else in line behind me and I don't feel like that was very nice."

I was looking at lipstick when a clerk approached me and asked me if I was stealing makeup. I responded with "Hell no." He replied that he saw me slip something in my pocket and asked me if he could search me. I asked him if he was the police. He said no. I said "Who are you?" His response was "An employee." I told him to call the police if they want me searched. When the police arrived he asked what happened. The guy told the cop he saw me slip something in my pocket. The cop's response was "There's nothing in those pockets." He said "Ma'am you can go home and thanks for waiting for us to come." The whole time the store manager stated that searching customers was part of their process. Really? Seems like a violation to me. The cop said "I could see you asking to search her purse but to search her just doesn't seems like a good process." I reported this to corporate and I will never shop there again.

My granddaughter and I went to Dollar General store #12568. After shopping, we proceed to the register. None was lit up so I asked the girl which register is open. She never even faced me and said #3. So I put everything in the counter… she provided to ring the items up. When finished she said something but with other people talking loud, I could not understand. Plus I'm dead in one ear. I looked at register and did not see a total so I asked her the price again. Then she got an ugly attitude and blurted the amount louder and very hateful… looking mean at me. I tried to explain that I could not hear her and about not hearing good. She was still hateful! I have run a local food pantry for seven years now and I come in that store at least three times a week. But nevermore…

Go to this store because it is the only one close by where I live. Store # 12654 in Winston Salem. This has to be the most nastiness store I have ever been in. Stuff is all over the floor and the bathrooms are awful. I went into the bathroom Saturday no toilet paper, blood in the sink and DG baskets in the floor. The manager of the store is so hateful and disrespectable. Something really needs to be done. If the corporate office staff member went into the store I am sure he or she would be very disappointed.

Charleston, TN Dollar General very unsafe, merchandise blocking aisles. I stepped back into something sitting in aisle - very unorganized. I said something to manager. She said, "I have a new crew." When I go there, they will always be 1 or 2 people who work there standing outside front door smoking. Very unprofessional. Desperately need some better management. Last few times I have been there never fail to hear someone complaining about the messy, unorganized store. It is the only Dollar General in the small town we live in, so it's not like we have a lot of choice of where to shop.

I have a 2.00 off coupon on Angel Soft toilet tissue. It is on my coupons on my Dollar General app. It would not work nor would they make it right. Said they couldn't do nothing about it. Please help. Doesn't expire till Nov. Thank you.

I had the worst experience with the store manager at Dollar General located on Bolling Road in Roanoke Rapids NC 27870. She was loud, disrespectful, nasty, and rude. She was having open conversation about a former complaint against her to a customer, stated how her boss, a man name Keith, pissed her off contacting her stating she can't run her store and that he would be sending the customer back in the store so she can fix the problem containing the five dollar digital coupon that didn't take off her purchase. I was allowed to hear all of this just being a Dollar General customer shopping that day and this should be zero tolerance. Complaints should be private and confidential at all times.

We hired a Lead Sales Associate also known as a "third key" via store 11949 in Selbyville, DE. This associate is beyond rude to employees, and customers. Many customers have told me that this particular employee is very rude to them as well and asks where to report this employee. I always refer them to the survey. However I'm wondering how many people it takes for a company to actually fire an employee if they get so many complaints about employees via the survey. Now, with my experience with working with this employee they are constantly rude, and blatantly ignorant towards me since the first day I've worked with this employee. Tonight she wouldn't tell me what my drawer was over or under and kept that information from me and wouldn't even bother to speak to me. Also, I'm going to list a few things that is just highly unprofessional that this particular employee does:

Aisles were trashed with a ton of carts full of stuff. Half the stuff that was in shelves was in the floor. Could not take cart down aisles. I tripped/fell and sprained my ankle. Manager did literally nothing. Said she had to have my social security number for them to send me to get checked out. I'm in the nursing field and that's not something you hand out to strangers. So I had to pay for my hospital visit / X-ray and I have a bad sprained ankle. This company is being flushed down a toilet if this continues. I will never return Dollar General.

First of all, no one but you charges a dollar for cash back. It should be in all caps before you charge. Older ones can't see good. This is bs. I'm going elsewhere. You can keep your damn greed, you **. Your place is filthy, no garbage can outside and windows are a mess. You are a rich bunch of **. I can't wait till you're in the poor house like some of us. Kiss my ass.

Store hours are from 8 am - 10 pm. At 815 A.M., I contacted headquarters because the store was not open. Employee's vehicle was in the parking lot and lights were all on inside store. No one came to open the door when knocked on several times, or answered the phone inside after calling multiple times. The group of us customers standing outside became concerned the employee inside may be in danger. Was there a slip and fall, heart attack, seizure, burglar? Headquarters said they would send an email to the district manager to look into it. An email? Really? So if a person was laying inside DYING, you expect that email to save someone's life?

Seems like they have one person working during days stocking shelves, unloading trucks and whatever else. Cool but what about actually taking my money. I left my stuff on counter 3/4 times in the last couple months, I don't have 10 mins to wait for someone to take my money. I feel bad for employees. DG is like a mini Walmart (except sell snack size items so it feels like you're getting a deal) and usually have 1 maybe 2 people working.

I stopped in at Dollar General Store # 1949 and found out the most respectful and helpful Manager (Mary) was fired. I was approached by an old man who was rude because I had my service animal and was told several times that I couldn't have her in there it was against the law. Even though I explained it several times to him and then I referred him to talk to Mary the manager. This is when I found out she no longer worked for your company. I asked why and was explained that is was over an incident of coupons 4 years ago. I was appalled and couldn't believe what I was told. OVER COUPONS 4 YEARS AGO! REALLY!

Most of the food is way past its expiration date. I bought bbq sauce that was two years old. This is the norm for this store. If the item is on clearance, you can be certain that it is expired. I went into the store last week and there was milk sitting out of the fridge. It was room temp so it had been there awhile. I stopped by again yesterday and the same milk hadn't been moved. Do they not look at any part of their store? This store is nasty. I don't plan on going back.

The meats I found in the store that were marked "50% off", Had the original price per pound raised, before they marked it down. I see this all the time. It is not 50% off if it was never sold for that price.

The Dollar General in Palacios Tx. is so crowded with merchandise that you can barely walk through the aisles. Everything is in the way. Whenever I would try to walk down one aisle, I had to turn my cart around because I couldn't get through. I had to step over things just to get what I needed. Also, the check out is right by the door, which makes it hard to get in and out of the store because you are always in someone's way or they are in your way. The people that work there are very nice. No complaints there. They are always polite and helpful. But they do need to get the merchandise out of the way of the customers before someone gets hurt. I probably won't be going back there unless I really have to.

Went into the store around 7:30 pm. The employees must have been stocking because there had been litters everywhere. You couldn't walk down one aisle to shop. When I ask your employee where was the manager she pointed outside. The guy was outside Felix was his, I said, "Are you the manager?" He pointed to a female both outside smoking. There were kids running around the store. I don't think they care. I told them they should not both be outside smoking. They just looked at me like I said something wrong. Please do something.

Hello? Is there anyone out there? This Dollar store on West Main St and U.S. 150 in Mt. Vernon are nasty, crowded, unstocked, with uncaring, rude employees. I am going to suggest to anyone reading to boycott Dollar General. Shame on corporate for turning what used to be a reputable business into a ghetto, third world establishment. I hope it goes out of business. I don't hope anyone gets hurt, but with all the boxes and metal carts in the way I am surprised no one has gotten injured with falling merchandise. Corporate may want to consider that and help these stores clean up their act!

I just came from the Dollar General on Chancellor Ave. in Irvington, NJ and received the worst customer service ever! Since when is it store policy to ask someone to relinquish their personal belongings upon entering the store without a sign stating that I must do so, then to be approached and talked to like a dog and threatened with the police in front of my 6-year old son, by not only a worker but a manager named Ron in a dirty uniform. Then when I asked "why," the answer I get is "because I said so, we do it to everyone." I refuse explaining not only is my money in my book bag but I have never had to do so in the past and there is no sign saying I must do so.

My wife and I try to get to DG on Saturdays to buy with the receipts we get that have the "$5 Off" coupons if you buy a certain amount of stuff. So we did just that and then got in line. Well, they did not scan the coupon and when we asked a lady behind the one who was checking us out she said, "Oh, you must not have read the fine print." She explained we had to purchase $20 of DG brand CLEANING SUPPLIES to get the discount. This after weeks of purchasing just storewide items to get the discount. It appears that the company simply worked this in to confuse people (as a matter of fact, the same issue occurred with the woman behind us) and DG is taking advantage of it. I should have just left the card and not paid, walk away and let them put things away.

I went I to Vero beach west dollar general to purchase something. I had to use the ladies room during my visit. I washed my hands and not even 3 minutes after I got this burning sensation on my hands. I went to pick up what I needed, went to register. My hands began to burn even worse. I asked the cashier if he had a wash station near him. He said, "The restroom." I asked him to hurry to make the transaction and why. Another employee named Joe came out and said that they ran out of their usual soap and that it was replaced with something else. Has this happened to anyone else there? Mine occurred in middle of July.

Contrary to the other comments I have read, the Ligonier, in Dollar General Store is clean and the employees are friendly and helpful. I am always greeted as I enter the store and I am helped if I can't find something. A few years ago the store was remodeled and made much nicer on the inside, the problem is the entry doors do not open automatically and it is very difficult to take the carts through the doors or to carry my purchases and open the doors. The rest of the store is nice so why not make the doors shopper-friendly?

After reading reviews it looks like DG has a problem. I know they have at store #12651 in Brooklyn Ms. The store stays dirty, merchandise all over floor, shelves not stocked and already been fined one time. I don't go unless it's a must and today had to asked cashier why They couldn't keep store clean. Assistant manager said "go to another store." Very rude! This store has had numerous complaints by customers but nothing is done. No buggies in store to even use. Merchandise piled so you couldn't get around outside smoking. I know they could hire better people or see that they do their job#12.

I frequently shop at Dollar General, Alexandria, Indiana. After the past few experiences, I will be taking my business, and everyone I know, elsewhere. This store is continuously understaffed. I can never find help when I need it. The store is always a mess, and there have been numerous occasions when I couldn't get down several aisles. On my most recent trip, I had a coupon for an item that was on sale. The sale price was $1.87 and my coupon was for $2 off, meaning I should have gotten it free. The cashier was extremely rude and refused to sell the items with the coupon because "we can't give them to you for free." I explained that the coupon is reimbursable to the store, so they would not be losing money. I asked the only other employee in the store (thinking he was the manager) about why I was not allowed to use the coupon. She then stopped her line to make a huge scene about it in front of everyone there.

I bought several Antennas to receive TV channels for free. I kept my receipts and returned one because my friend couldn't use hers in her bedroom, although it works in her living room. It seems like the manager on duty at the Marion store hated her job and customers who return items, even with a receipt.

I've been to some general dollar stores. They are short of staff and look very unhappy. The stores are not up to par. I asked the manager why they were short staffed she said because they are not paying the employees enough money so they quit left to right. I think if they were given a little more than what they get paid they would be happy to come to work and do their job. 7.25 is torture - that's gas money at the end of the week. It's pitiful.

Store aisle are not swept. There are merchandise on floor and scattered about which anyone could fall and hurt themselves. Merchandise is not stocked daily. Some of the shelves are empty and when asked if they have a particular item the clerks just replies "no! No shipment yet!" When you go to the restroom you can see merchandise waiting to be put on shelves in the back. This store is new to the area and it is an asset but these things needs to be corrected or people will go somewhere else. The neighboring other Dollar General are completely different and always has the shelves stocked and I truly believe this is the manager lack of experience and knowledge. I think management needs to address these issues.

I arrived at the Dollar General at 1526 South Broad St. Monroe GA. at 9:54 pm. Albeit very close to closing so I didn't know if I would be allowed in to pick up the one item I needed but I decided to give it a shot. As I walked up to the door of the store an employee allowed a customer that was the same race and sex as themselves inside but immediately closed doors in my face and told me that was it. No more customers. It was not yet closing time but the big issue was that I was right on the heels of the Customer that was allowed in. There is a new DG store near my home that I had become very loyal to that will not see my family or friends again unless this subject is addressed to my satisfaction. I've never in my life thought I'd been affected by racism until that night.

I noticed the day after my purchase missing one item from my purchase. I called the manager. She didn't bother to look to see if my item was left out. She asked me if anything else was missing - I told her no didn't recall. I threw away my receipt this morning while cleaning my purse. She was so rude. Well she thinks of you should of made sure when you hit you had everything. I told her "I do not see how they made you a manager. You have no customer service knowledge."

Tampa, September 05, 2015. I entered to the store 7818 to buy a power steering fluid around 2:00pm. When I left, I couldn't open the bottle of the power steering fluid, since the cap was too tight. When I went back to the store I requested the cashier name Anthony ** to exchange the product. He told me he can open it for me, as soon he did it, he said: I opened because "I am a man". I felt I was insulted and I ask for the manager name Tereik. He even not apologize, so I request the General Manager's phone number ** to complain about it. I hope they will do something about these kind of employees that they have no respect for customers.

I stopped at this store last week - Dollar General # 8044 706 N Alabma St. Po Box 953 Broxton, GA 31519-0953. Phone: (912) 359-3252. And I just couldn't believe how bad this store looked. This store hasn't been open very long and you would think it would be cleaner. They were about 7 people working and 1 of the girls looked like she was no older than 13 and they were all rude and you couldn't find anything. The shelves hadn't been stocked. The floors was very nasty.

Peekskill's Dollar General is very dirty and unsanitary! You go in there - merchandise all over the floor.. Floor have not been mopped since it opened up. Customer came in to buy dog food - it was full of magnets. The manager looks like he lives there. Someone need to come out and do something about it. You stand on line for 10 mins before and one acknowledge you. I have pictures to back up my complaints. Save your neighborhood store.

I was wrote up after talking to Stephanie ** about a cashier. A cashier was disrespectful. Nothing happened to cashier. Cashier would be on her phone which was not allowed but she wasn't reprimanded. Cashier would be on a 15-minute break but would take 25. Cashier was not written up. Store # is 14702. Cashier would be on the phone in front of the camera and I told manager, but still nothing. Manager needs to be written up for not following store policy and so does cashier.

They are the worst company ever. They are such a poor dirty company. All their stores are dirty and smell bad. The floors are nasty the shelves are always a wreck. I have never come into contact with a nice clean one. They apparently hire the most uneducated low life people. On top of them being this they are also rude and unfriendly. Which brings me to my next thoughts. Given all this and a title they aren't even priced low. Wal-mart Kroger Sam's club basically anywhere beats their prices all day long. Next, when you do get something wrong they don't accept returns. They have the worst return policy. The stuff they sale is usually outdated and in bad condition. They have lost my business for life for being a low end nasty rude establishment. I hope they go under!

I have been in the Barling, Arkansas location several times and the employees and managers are leaving the store deserted and hiding in the back!!! Long line waiting up front by the registers. The other morning, a guy by the name of Matt was hiding in the back with a young girl. A long time!!! They finally walk out. He said nothing, she said sorry!!! The store is very nasty too with boxes all in the floor, can't even walk!! Please handle this, it's a big problem!!! Thanks.

I have done survey after survey letting it be known this store is an accident waiting to happen. I'm 39 and today I tripped over merchandise in the floor and I had to physically open the boxes to get what I needed and then the other item I needed was behind a large iron step ladder that had so much products on it. I could not see over the top. It had to have been seven foot tall covered in all varieties of things because when I moved it stuff fell all over. Tried to pile it all back on but it wouldn't stay but I got my frosted mini wheats. Our area is so blessed to have this store and it is very busy but now you cannot go down an aisle just to get the basics. Never mind getting to look at any deals they may have.

The company has sent over 10 $5 coupons to use in their store since grand opening along with General Dollar on Alex Bell Rd. They never honor the coupons and purchases were 20 dollars or more. Brought in a coupon that allowed a FREE Friskies can of cat food and was extorted, told that they will only accept if I buy something. But it says purchases not required. They know and said to try another store. Or they say their coupon is not being recognized in their computer yet they are the ones who sent it. I have spent some serious money and by the FTC marketing rules they have broken several of them. I know cause we do surveys regarding this. Customers even walked out when they noticed the cashier who has glasses and short hair (white lady) did this to both black customers and military family member.

I started at work with Dollar General almost 3 weeks ago part time. I informed my manager that I was looking for a second part time job. She said nothing about having a problem with it. So I found a second part time job and when I went to my manager about my schedules working out so I wasn't scheduled to be in two places at once she told me I would have to choose between my two jobs. I have 4 kids and really needed a full time job, but since I couldn't finds full time job I figured I'd get two part time jobs. I enjoyed working at Dollar General (no matter how difficult my boss made it) and I'd still be working there if she hasn't been so difficult to communicate with.

I have been couponing for 3 years. I hate to go to Dollar General with coupons. All the employee and managers do not know their policies nor how to read a coupon. The digital coupons barely work and the $5/$25 is supposed to be before tax after all Dollar General discounts... meaning I use $5/$25 first pre-tax then all my manufacturing coupons... none of the employee know this. I hate how Dollar General advertises like they are coupon-friendly when they are not at all! Every store I've gone to is trashy as well. Floors are disgusting and everything is unorganized. There's barely any room to walk down the aisles, prices are never correct on the shelf. Customer service calls and emails are worthless, they NEVER get back to you. I wish everyone would boycott Dollar General, either get me management or shut them down!

Always liked DG to shop at, especially with the $5 coupon weekly deal. Last 3 weeks, the DG at 2217 Rockingham Rd Davenport IA has been horrible! Today was the final straw. The $5 coupon printed from the DG website, according to the rude cashier, that it was applied. It was not. The cashier says, "Oh, it showed on my screen, so that's all I need to see." The receipt is the proof: it did not get applied. If it did, there would have been minus signs after each item and TOTAL SAVINGS: would have noted $5. It only noted the $0.25 coupon used. The "manager" named ** said "Oh, we have to add up the prices to make sure you had the right amount." I spent #33.85 which constitutes being able to use the $5 coupon.

The store located on Hillsboro Blvd is filthy. The floors do not appear to have been really cleaned in months. I asked the girl at the checkout if they ever mopped the floors and she passed the question off by saying it was supposed to be done on the later shift. I have been in there several times since I asked and the floors remain filthy, the merchandise is in disarray and the appearance is horrible. I suggest the building be cleaned or expect to lose business quickly.

They are unreliable with poor customer service. Published hours are until 10 pm 7 nights a week. A lot of us work until 10, take off early and drive 5 miles by freeway to get here to pick up one item we desperately before morning. We arrive at 9:55 to learn they've been closed for 10 minutes already. Walmart is better! Even Family Dollar is better! If you're gong to close at 9:45 publish it and we'll abide. But if you publish 10:00 you need to be open at 9:59 and if you've locked up early by mistake you need to have enough integrity to open up if a customer comes in at 9:55 (or any time before 10 pm).

Well first off I go in to the store on Hamilton Ave. to do my return or exchange the reason why. The make up was way too dark and the undies was too big and the wrong size batteries. She asked for a receipt. Ok well I was being nice and told her the make up was gifts so no and the rest I wanna exchange so she said no real mean so I leave. She said "there's a store down the street. Try there." Okay I was happy at the moment... BUT.. I arrive to the store on Pippin road and as soon as the manager seen me he went to the back. Told someone back there something then came up and said "I was expecting you." So I'm talking nice because I thought he was being nice. But he wasn't. Not at all.

I was in the store located in Cranford, NJ. I purchased a pair of sunglasses. When I got home I went to put them on and they fell apart. I went back the next day to return them. The associate at the desk was very nice when explaining that I needed to wait for a manager. The manager walked up to the counter with her headphones in. The whole time she was processing my return she kept the headphones in and didn't say two words to me. I didn't get a "how are you today," "do you want to get a new pair," or even a thank you. It was as if my being there was a burden. Very disappointed in the customer service. That was very poor behavior for a "manager."

I shopped at Dollar General Store #13672, 2804 West Sugar Creek Road, Charlotte, NC 28262, on Sat. August 8, 2015. This is the last time I will ever shop at one of your stores. First, an employee running the register, left the register, ran down the aisle I was on and almost knocked me down. I should explain that I have a large brace on my leg, and I am handicapped. This employee did not stop, just went on. I got a few things, went to the register, told him I thought the least he could do was apologize. He looked at me like I was crazy.

I purchased a $1 apple slicer from dollar general. Cut the first apple just fine. While cutting the second apple the blades broke through the plastic and cut my hands. The one hand has only two minor scratches while on the other I have a huge gash that I should have gotten a few stitch in. I'm glad it was me and not one of my children.

Went to DG on Saturday night to purchase a 2 liter drink. The cashier was a young girl. She has bagged the soda and when she moved the bagged wheel she did so fast that the soda fell on my left foot. It fell on my foot so hard that it busted my toe. I couldn't speak because I was crying since I was in so much pain. The cashier didn't do anything. I don't know what to do because I left the store to go ice it. So I was wondering if it's too late to file a report. I do have the receipt that has the cashier's name and id number.

My wife was just leaving store today and tripped on carpet in front of cashier, he just stood there and watched, while 2 customers helped her up. She is now suffering from extreme pain in back from the fall (Saturday August 8th 2015).

I entered the Dollar General in Cerro Gordo, Illinois today August 8, 2015 at approximately 3:30pm. I was with a friend and I went to look at the panties. The last time I purchased panties from this store I discovered that the panties ran small, so I removed the panties from the hanger to size them up toy hips. When I found the size that looked correct I grabbed 4 different pair because they were 2 for $5. I proceeded to leave the hangers and go to the next aisle.

I've witnessed an employee at our local store. This woman is a colored woman, only is pleasant to other colored people. She holds conversations with colored people while there's a line of white people waiting for service. She's mean to the kids. She also works at the local public school, so she knows ALL the kids but only says hi to those of the same skin color.

Was shopping at the family Dollar on Garfield Ave in Cranston RI yesterday... we had purchased about 12 items 3 of which were the shirts for our grandson. She Ely rolls each shirt in a ball and shoves them in one tiny be with the rest of our stuff so I said "ummmmm if I wanted rags I would have bought them." As I am pulling the shirts out of the bag to fold them she stands there staring at me and says very rude like we have no bags not my fault... So I said "well it's not the customers' fault - call another store." She snubbed her nose at me and kept ringing me out so I got really upset and said "is there a number I can call about this?" She grabs my receipt - shoves it at me and says "yup right at the bottom..." So I said to my husband "does she have a name tag on?" She pulls her name tag from her shirt and says "here ya go..."

I was in your store in Clarksville TN. The employee was very rude and too busy on her cell phone to help. I ask to see a manager, she said, "I am the assistance manager." She needs a wake up call. Really, this is the best you can find for assistance manager? And nothing was stock on the shelves.

I have been an employee for DG for 1 year and 2 months and I am very upset at how I have been treated. I understand that working part time means you do not get a lot of hours. When I first started I was getting at 3 days a week, then later on I was getting at least 4 days a week. This past May we moved into a new building and everything went downhill. My hours got cut drastically down to 1 day week or sometimes none at all with no explanation as to why. Here is the catch the manager wants me to be a stand in for when people call out or for other stores. New hires are getting more hours than I am and I am getting sick and tired of it. When I do go in on my 1 day the manager wants me to break my back and do work others did not do.

Have shopped in many Dollar General stores where the store's employees smiled and were pleased to assisted you. The stores were bright and clean. The Mt. Gilead Dollar General could use some sparkle! Clean the isles, smile as you assist customers and above all clean the checkout counter. Not sure how employees are treated at the different stores and perhaps this could be the issue?

I have been working at Dollar General at 1121 N. Roan st. On Johnson City, TN. I have been there 3 wks & have not yet been paid. I have direct deposit, so I checked their online pay stub site only to be informed that I am not recognized as an employee.

I worked at Dollar General for about 8 months as an ASM. I can honestly say I gave beyond maximum effort and time to this company and they constantly blamed me for poor performance and I worked every day waiting to be fired for something ridiculous since they don't train you for anything. I did learn a lot about retail since they will require you to receive trucks and vendor merchandise. Separate, stock, and recover the store all while working a register. Sounds like a lot for one person? Well, if you're pretty good at it that's exactly how many people will be scheduled. One person!

So I have seen employees, management position or not, doesn't matter to me...give $5 off several purchases of mine over the years. So why is it when I SHOW where $15.50 of digital coupons were saved (and not received, mind you) did TWO cashiers not offer the same option after I showed them where I had SAVED COUPONS AND my given phone number registered...?! I nearly walked away from a $95 transaction, which SHOULD have been $75(!) but I had spent 45 minutes shopping. This long-time customer is displeased, and might very soon give my complete business to Family Dollar.

I worked for DG on Cambelton Rd. where the manager, Santrice **, is so very messy. She and her cashiers smoke weed. They're visibly high at work. She (the manager) pop Ecstacy pills, has very poor hygiene. She's very insecure with herself which causes her to hate her employees. The parking lots are filled with trash, not to mention all the homeless ppl that sleeps in front of the store. The food merchandize is often expired. They have rats, roaches, and even found a gang of baby scorpions in the stock area. But if you're looking for cheap Dollar home items they're cheaper than Family Dollar on most item. I just can't recommend this particular DG.

Today July 29, 2015 at around 3:30 I went to the Dollar General 11325 commerce hwy Athens, GA 30607 to buy a few thing. I had no service so I walk up front with my kids so I could call my sister right quick. So while I'm talking my kids wanted to run so in my language I told them to stop and this so call manager short white man yells at me to tell my kids to stop running. Then 2 seconds after he told me he started yelling at them.

This is at least my third time doing this and nothing has changed. It's actually worse! I have gone the Millstadt, Illinois store for the last time, unless you can assure me that things will change. Every time I go there, it's very messy. Merchandise on the floor, dirty floors and counters, and almost empty shelves all over the store. Looks like they're going out of business! I have been lied to about why they are out of something I'm looking for, and treated very rudely. I.e. today I politely made a comment about not realizing the sale ad I had didn't start until Wednesday. The young man checking me out "Aww, poor baby." No smile, no nothing. Acted like I was inconveniencing him by making him do his job. This isn't the first time for any of this!

I went into Dollar General on a Saturday morning to return an item I found cheaper at Walmart. The girl at the number one counter says "you have to go to two" and called somebody else to do the return. The woman that came up to do the return, she was so hateful from the get-go. I don't know if she's a manager or what. Her name starts with an S. She's from the store in Williamsburg Ohio store 06353. I worked retail for 15 years and I know exactly how people feel when they are the clerk in the store. This lady has no business being a clerk in your store. Hateful, mean, obnoxious, rude. If you want to lose customers keep her in the store because you will lose customers. Runs her mouth that like a duck. I have heard other people say that people in the store were not very friendly. I have never had a problem until now and I can see what they're talking about very mean clerks!

This job. No it's not a job, it's more like being back in the 1800s and being an immigrant. You're underpaid for the hell that you deal with. The managers are shoddy at best and will find any reason to berate you and blame you for them not getting their job done. They give you one day off a week if you're lucky. You can go 7-9 days without a day off to be told need to be available on your day off to come in. Oh and to mention those days you don't get over time because they use a loophole and put you on 4-5 days one week and the remainder the next pay week. They expect you to work and work and work with 2-3 hours to get the impossible task list they give you and baby their favorite employees? "Oh, try to get this done."

To start with, the store is nasty. The floors look like they have not been mopped in 6 months. They have so called sales like 12 packs of soda 3 for 9.00. Well I used one of their 5 dollar off coupons also that day. I spent about 48.00 before the 5 dollar coupon. Well they had charged me 3.95 per 12 pack Their side because I used a 5.00 off 25.00 coupon. I could not buy the 12 packs at their sale price but I spent over 40.00 before tax. Another way to rip off the customer is what I say sale one way jack you somewhere else. Also the prices on a lot of their stuff is higher than Wal-Mart. So they need to clean the store at least the floors In Union Springs Alabama and if you are going to have a sale have it. Don't find another way to rip off your customers and please Dollar General is your name but prices are higher than the Piggly Wiggly and Wal-Mart.

I went to the place of business to purchase some cigarette; the manager ask for ID from a veteran and kept "self" wallet. A non-contact person; pronged to house theft (items) the person Lacy **... I think she on the search to use my cards & spend approximately $60 in cash. FEEL THE TRUST. XOXO

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The store is always hot on Fischer blvd Toms River NJ at least 85 degrees. The manager said they will fix it but it's been more than 3 months And their food doesn't stay. There's moisture In the bread and the candy is melting. The employees look miserable like they are going to have heat stroke and no one is helping them. The store is cluttered and the floor is wet from the cold tile/humidity and hot air. I assumed there were laws about proper working environment and temperature in retail stores.

I went to the Dollar General on Hwy 90 East in Lake Charles La. Their sign says store hours are from 8am-10pm but I guess the store manager got tired early and closed the store at nine thirty. So who is responsible for this? It is the manager and the district manager in my opinion. I mean who made the decision to hire this irresponsible person as a manager? Why is there only one person working? I mean how much work do you expect to get done by one person waiting on customers and stocking and zoning the store? The key problem is "POOR MANAGEMENT".

I often go shopping with my 4 year old and tend to buy clothes in excess, go home to try them on and then keep what looks nice and fits well then return what I do not want. I went to the 19 Ave and Camelback Rd location in Phoenix which is close to my house, so we would shop there often for various items. The day I went in I spent over $100 and had about $40 in clothes. Two of the clothing items I did not want because a dress was made of thin material and I knew it would not last, besides that although it was black, it was see through in the sun. The other was a loose fitting shirt, but when I tried it on I realized it was a 2X and far too big.

I was a store manager out on FMLA. Accusation came about employee stealing. Company cctv review showed nothing. They fired me because they said I was negligent. How do I become negligent if an employee steals when I am out on leave? Their security camera showed no theft. The accuser sent pictures to my personal phone. I forwarded them to loss prevention, but I got fired. How is that fair? But no lawyer will help me because SC is an at-will work state and they say an employer can fire you for no reason.

This has to be the absolute worst place to ever work. Had I known, I would have never accepted the job as Asst Manager for this company. No training, not even a quick job overview from the then store manager, who quit as well. If I had only known! This company will leave you short staffed, over worked and underpaid. They owe me for a raise I was promised by the district manager, overtime that was not put in the system correctly by the manager and expense money for working at another store 50 miles from here. The dm listens to all the gossip and gets herself involved, you are either in this "click" with her and the felons or you aren't. Obviously, I wasn't!

I work at Dollar General in Edgemere Maryland and I usually work the register. I have tried to deal with customer complaints but the general manager is never around when I need him the most. I have customers telling me that Karl ** is never around when the cashier needs him. He is nowhere to be found. I recently had a problem with accepting coupons and I needed and customers had to go looking for him. Other customers have informed that they are tired of talking to when he does not even care about the customers at all. There was a safety issue in the store on 6/29/2015 when I entered the store to work my shift. There was an orange extension cord was laying on the floor between the main register and register 1 and I saw a black over top of it.

I was writing this report because I had a bad experience at your Dollar General store. I go to the store yesterday, the store on 72nd and Blondo. I drove up, one worker, ** male, was standing there laughing and talking with a young lady. They began to laugh, use me for the jokes and I didn't like it but I didn't say anything. I find my items and go to checkout, no one was at checkout. I had to go outside and get the young man to come in so I can pay and read. So he's coming, walking slowly, didn't even say sorry. What he said to me at the cash register was he could have got a girl's number if he didn't have to bring me out so I told him, "If you want to get girls' numbers shouldn't you be working at a club or Dateline?" He got mad so I change on the counter then walked away. This store sucks and I will not return to it.

Store is very unorganized. Shelves are very seldom stocked. Can never get waited on. Products still in boxes sitting around.

I went to the Dollar General as I have been doing for 17 years. They all know me in this small town, and I am a regular customer in good standing. It was storming that day, and it knocked out the ability of the machine to run a debit card. They made me wait in line for 15 min, without telling anyone this was the case. Ok.. I went home, and got my checkbook, because they said I could write a check. When I got back, I stood in line for another 15 minutes, and they told me that they could not take a check, and I had to go to a money machine and get cash.

We shop at Dollar General primarily at 45th and Western, Amarillo Tx. I have asked many times for them to carry regular unflavored Potato Sticks and they seem not care because after numerous request and over a year, they have not had the product available. This is not the only product we purchase from your stores. We like your Clover Valley brand of potato sticks more than any other brand. Please talk to your 45th & Western store manager about getting and keeping this product. Thank you.

I have worked for a Dollar General for almost 3 years now, and I would give a word of warning to anyone thinking of applying to this company. DON'T! This company doesn't care about their employees at all. Our store has been understaffed the entire time I have worked there which makes it very hard to get anything done, they expect you to run the register, stock and face the shelves, check in the vendors, and anything else that comes up, all by yourself. We have been asking our district manager for help for the last 2 months, he ignores our emails and calls, has only showed up twice this whole year and tells us we look better than most stores, and to stop worrying so much.

Yes I have a complaint on Dollar General on Goliad hwy here in Victoria TX. They say they caught me stealing and told me to leave that day and when I return today with nothing in my hands they kick me out for no reason. Went in the store with my sis in law who is 8 months pregnant. I wasn't told to not come back. I feel really disrespected by the guy that was working and was yelling saying that I was trying to steal the last time which I wasn't. I'm no longer gonna shop at the Dollar General anymore. I've never been disrespected the way I was today. Thanks to your employees. You've lost business from someone that shops at Dollar General.

I worked for this company for about 2 months. It was the worst company that I ever worked for. The manager would talk about me behind my back and was not too friendly to customers. One day she told a customer if she didn't like our store don't come back!

I have never, ever seen any... any store as dirty or with empty shelves as the Dollar Store on East Tipton in Seymour, Indiana. The entire store floor has not been swept or mopped in probably weeks. Merchandise that obviously fell off the shelf was on the floor in almost every aisle, there are shelves in the grocery aisle with garden stuff... just unorganized, nasty and filthy. The West Tipton Street Dollar Store is not bad, if I shop the Dollar Store at all it will be the West side store. Geezzz.

I bought a gallon of milk. The bag tore and the milk busted. The lady ** manager on duty supposedly would not take it back. It was my last four dollars and the milk was for my son. It's not my fault the cheap bag broke. Maybe she should have doubled the bag. Rude lady. I will never go back.

I went to Dollar General Store #08646 in Lake Charles, Louisiana. I went in to purchase a OneVanilla Prepaid card, I told the Cashier I needed 105.00 put on the card. I had a few more items and my total came up to $120 something. When I got in my vehicle I looked at the receipt and saw she "added" 100.05 to my card NOT $105.00. I went immediately back into the store and the Cashier called the Manager. The Manager said there was nothing that could be done, except me give her $20.00 more and she can add the 5.00. I told her that was not my mistake, it was her Employee mistake and I shouldn't have to spend more money to fix her mistake.

I was in Dollar General this evening with my mother. After running in for cat food, we went to check out at the first register. We were second in line and the transaction before ours was being paid for with change, so you can imagine it took quite a while before it was our turn. When it was our turn we put the basket of cat food on the register and waited for the cashier to check us out. We had noticed she moved away from the register, but thought she was only going to be a second. Unfortunately, she failed to notify us that she was closing her register and moving to register 2. A young male cashier told us after several minutes and after everyone else who was in line after us, which was about 10-15 people, were checked out. So we moved register 3 which is the register that he told us he was going to be at. We waited for him to check us out, but apparently the phone call that he took was more important than checking us out in a timely manner.

My daughter & her family have been loyal Customers to Dollar General 12398 @ 12 Robin Dr. Milledgeville Ga 31061-9538 since it was built a couple of years ago. Was always pleased with the customer service they received there. This evening about 7:30-8 they go to get a few items. While her husband was checking out the manager followed my daughter outside accusing her of stealing a lighter & a drink for my granddaughter. Showed no proof of the actions. Just saying she did telling my daughter she looked at the camera didn't see anything because she did it fast.

I bought out-of-date merchandise to throw back in their faces. I've been doing this for 2 weeks now and same Dollar General stores have close-dated and out-of-date messy mass merchandise still on the shelf. I have one bag of candy date 2014 Dec.

I just gave my child one dollar to buy food and goes home and eats it and ITS EXPIRED BY A YEAR. How dare you. She probably has Ebola now thanks to you and our pet cactus and our uncle **. All because you gave my child expired mac and cheese. Thank you.

Never ever work at the Dollar General on 8401 Jupiter in Palm Bay Fl. The manager does not care about her employees. She uses and abuse them! She (**) sends store information home with other employees. So never use a check or a debit card information if you value your banking info. This new store will go down hill, sad to say!!!!

I bought a new coffee maker (toast masters). The coffee temp was not hot enough 150 degrees best at 200 degrees. I returned to store with a cash receipt to the n kannapolis, nc store. I just wanted to exchange for some instant coffee until I could purchase a coffee maker with the correct temp, mr.coffee. But ** was quick to inform me that there would be no return that the appliance was an electronic.and could only be exchanged for a equal or more than equal purchase. Really? I feel like with a receipt, one should be able to return for cash or exchange or both. This was a two day old purchase. I'm waiting on the general manager to call me but don't expect it.

I signed up for the new digital couponing with my TracFone, which I purchased at Dollar General. Well I bought everything I wanted and thinking of the savings I went to cash out and guess what, my order was denied any savings. I told the cashier to put everything back... Frankly with that experience I was done with Dollar General! I was really upset - I am disabled and the store is so convenient with easy access. The cashier used her cell phone to get me my savings... I was so grateful, because these savings are important being on a fixed budget, with a partial amputation, it ain't easy. I live in the Accident MD area and the cashier that saved the day was **. She deserves a medal and a nice little raise. She really takes care of all the customers when they have a problem or issue.

I stopped at the Dollar General Store on West FM 1097 in Willis, Texas on 06/04/2015 to pick up office supply. I needed to use the restroom so I asked the cashier if there is a restroom I could use. I was told by ** there is no restroom in the store. I continued to shop & picked up the supply I needed but noticed the restrooms located toward the back of the store. I asked ** when I went up to check out why I couldn't use the restrooms located inside the store, she wrote down on a piece of paper with her name on it and told me to call Dollar General Consumer Affairs. I am really not understanding why ** lied to me after I spent $105.78 worth of office supply at the store. If she had a bad day she should have just gone home instead of taking it out on Dollar General's customers.