Dollar General Reviews

Today July 29, 2015 at around 3:30 I went to the Dollar General 11325 commerce hwy Athens, GA 30607 to buy a few thing. I had no service so I walk up front with my kids so I could call my sister right quick. So while I'm talking my kids wanted to run so in my language I told them to stop and this so call manager short white man yells at me to tell my kids to stop running. Then 2 seconds after he told me he started yelling at them.

This is at least my third time doing this and nothing has changed. It's actually worse! I have gone the Millstadt, Illinois store for the last time, unless you can assure me that things will change. Every time I go there, it's very messy. Merchandise on the floor, dirty floors and counters, and almost empty shelves all over the store. Looks like they're going out of business! I have been lied to about why they are out of something I'm looking for, and treated very rudely. I.e. today I politely made a comment about not realizing the sale ad I had didn't start until Wednesday. The young man checking me out "Aww, poor baby." No smile, no nothing. Acted like I was inconveniencing him by making him do his job. This isn't the first time for any of this!

I went into Dollar General on a Saturday morning to return an item I found cheaper at Walmart. The girl at the number one counter says "you have to go to two" and called somebody else to do the return. The woman that came up to do the return, she was so hateful from the get-go. I don't know if she's a manager or what. Her name starts with an S. She's from the store in Williamsburg Ohio store 06353. I worked retail for 15 years and I know exactly how people feel when they are the clerk in the store. This lady has no business being a clerk in your store. Hateful, mean, obnoxious, rude. If you want to lose customers keep her in the store because you will lose customers. Runs her mouth that like a duck. I have heard other people say that people in the store were not very friendly. I have never had a problem until now and I can see what they're talking about very mean clerks!

This job. No it's not a job, it's more like being back in the 1800s and being an immigrant. You're underpaid for the hell that you deal with. The managers are shoddy at best and will find any reason to berate you and blame you for them not getting their job done. They give you one day off a week if you're lucky. You can go 7-9 days without a day off to be told need to be available on your day off to come in. Oh and to mention those days you don't get over time because they use a loophole and put you on 4-5 days one week and the remainder the next pay week. They expect you to work and work and work with 2-3 hours to get the impossible task list they give you and baby their favorite employees? "Oh, try to get this done."

To start with, the store is nasty. The floors look like they have not been mopped in 6 months. They have so called sales like 12 packs of soda 3 for 9.00. Well I used one of their 5 dollar off coupons also that day. I spent about 48.00 before the 5 dollar coupon. Well they had charged me 3.95 per 12 pack Their side because I used a 5.00 off 25.00 coupon. I could not buy the 12 packs at their sale price but I spent over 40.00 before tax. Another way to rip off the customer is what I say sale one way jack you somewhere else. Also the prices on a lot of their stuff is higher than Wal-Mart. So they need to clean the store at least the floors In Union Springs Alabama and if you are going to have a sale have it. Don't find another way to rip off your customers and please Dollar General is your name but prices are higher than the Piggly Wiggly and Wal-Mart.

I went to the place of business to purchase some cigarette; the manager ask for ID from a veteran and kept "self" wallet. A non-contact person; pronged to house theft (items) the person Lacy **... I think she on the search to use my cards & spend approximately $60 in cash. FEEL THE TRUST. XOXO

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The store is always hot on Fischer blvd Toms River NJ at least 85 degrees. The manager said they will fix it but it's been more than 3 months And their food doesn't stay. There's moisture In the bread and the candy is melting. The employees look miserable like they are going to have heat stroke and no one is helping them. The store is cluttered and the floor is wet from the cold tile/humidity and hot air. I assumed there were laws about proper working environment and temperature in retail stores.

I went to the Dollar General on Hwy 90 East in Lake Charles La. Their sign says store hours are from 8am-10pm but I guess the store manager got tired early and closed the store at nine thirty. So who is responsible for this? It is the manager and the district manager in my opinion. I mean who made the decision to hire this irresponsible person as a manager? Why is there only one person working? I mean how much work do you expect to get done by one person waiting on customers and stocking and zoning the store? The key problem is "POOR MANAGEMENT".

I often go shopping with my 4 year old and tend to buy clothes in excess, go home to try them on and then keep what looks nice and fits well then return what I do not want. I went to the 19 Ave and Camelback Rd location in Phoenix which is close to my house, so we would shop there often for various items. The day I went in I spent over $100 and had about $40 in clothes. Two of the clothing items I did not want because a dress was made of thin material and I knew it would not last, besides that although it was black, it was see through in the sun. The other was a loose fitting shirt, but when I tried it on I realized it was a 2X and far too big.

I was a store manager out on FMLA. Accusation came about employee stealing. Company cctv review showed nothing. They fired me because they said I was negligent. How do I become negligent if an employee steals when I am out on leave? Their security camera showed no theft. The accuser sent pictures to my personal phone. I forwarded them to loss prevention, but I got fired. How is that fair? But no lawyer will help me because SC is an at-will work state and they say an employer can fire you for no reason.

This has to be the absolute worst place to ever work. Had I known, I would have never accepted the job as Asst Manager for this company. No training, not even a quick job overview from the then store manager, who quit as well. If I had only known! This company will leave you short staffed, over worked and underpaid. They owe me for a raise I was promised by the district manager, overtime that was not put in the system correctly by the manager and expense money for working at another store 50 miles from here. The dm listens to all the gossip and gets herself involved, you are either in this "click" with her and the felons or you aren't. Obviously, I wasn't!

I work at Dollar General in Edgemere Maryland and I usually work the register. I have tried to deal with customer complaints but the general manager is never around when I need him the most. I have customers telling me that Karl ** is never around when the cashier needs him. He is nowhere to be found. I recently had a problem with accepting coupons and I needed and customers had to go looking for him. Other customers have informed that they are tired of talking to when he does not even care about the customers at all. There was a safety issue in the store on 6/29/2015 when I entered the store to work my shift. There was an orange extension cord was laying on the floor between the main register and register 1 and I saw a black over top of it.

I was writing this report because I had a bad experience at your Dollar General store. I go to the store yesterday, the store on 72nd and Blondo. I drove up, one worker, ** male, was standing there laughing and talking with a young lady. They began to laugh, use me for the jokes and I didn't like it but I didn't say anything. I find my items and go to checkout, no one was at checkout. I had to go outside and get the young man to come in so I can pay and read. So he's coming, walking slowly, didn't even say sorry. What he said to me at the cash register was he could have got a girl's number if he didn't have to bring me out so I told him, "If you want to get girls' numbers shouldn't you be working at a club or Dateline?" He got mad so I change on the counter then walked away. This store sucks and I will not return to it.

Store is very unorganized. Shelves are very seldom stocked. Can never get waited on. Products still in boxes sitting around.

I went to the Dollar General as I have been doing for 17 years. They all know me in this small town, and I am a regular customer in good standing. It was storming that day, and it knocked out the ability of the machine to run a debit card. They made me wait in line for 15 min, without telling anyone this was the case. Ok.. I went home, and got my checkbook, because they said I could write a check. When I got back, I stood in line for another 15 minutes, and they told me that they could not take a check, and I had to go to a money machine and get cash.

We shop at Dollar General primarily at 45th and Western, Amarillo Tx. I have asked many times for them to carry regular unflavored Potato Sticks and they seem not care because after numerous request and over a year, they have not had the product available. This is not the only product we purchase from your stores. We like your Clover Valley brand of potato sticks more than any other brand. Please talk to your 45th & Western store manager about getting and keeping this product. Thank you.

I have worked for a Dollar General for almost 3 years now, and I would give a word of warning to anyone thinking of applying to this company. DON'T! This company doesn't care about their employees at all. Our store has been understaffed the entire time I have worked there which makes it very hard to get anything done, they expect you to run the register, stock and face the shelves, check in the vendors, and anything else that comes up, all by yourself. We have been asking our district manager for help for the last 2 months, he ignores our emails and calls, has only showed up twice this whole year and tells us we look better than most stores, and to stop worrying so much.

Yes I have a complaint on Dollar General on Goliad hwy here in Victoria TX. They say they caught me stealing and told me to leave that day and when I return today with nothing in my hands they kick me out for no reason. Went in the store with my sis in law who is 8 months pregnant. I wasn't told to not come back. I feel really disrespected by the guy that was working and was yelling saying that I was trying to steal the last time which I wasn't. I'm no longer gonna shop at the Dollar General anymore. I've never been disrespected the way I was today. Thanks to your employees. You've lost business from someone that shops at Dollar General.

I worked for this company for about 2 months. It was the worst company that I ever worked for. The manager would talk about me behind my back and was not too friendly to customers. One day she told a customer if she didn't like our store don't come back!

I have never, ever seen any... any store as dirty or with empty shelves as the Dollar Store on East Tipton in Seymour, Indiana. The entire store floor has not been swept or mopped in probably weeks. Merchandise that obviously fell off the shelf was on the floor in almost every aisle, there are shelves in the grocery aisle with garden stuff... just unorganized, nasty and filthy. The West Tipton Street Dollar Store is not bad, if I shop the Dollar Store at all it will be the West side store. Geezzz.

I bought a gallon of milk. The bag tore and the milk busted. The lady ** manager on duty supposedly would not take it back. It was my last four dollars and the milk was for my son. It's not my fault the cheap bag broke. Maybe she should have doubled the bag. Rude lady. I will never go back.

I went to Dollar General Store #08646 in Lake Charles, Louisiana. I went in to purchase a OneVanilla Prepaid card, I told the Cashier I needed 105.00 put on the card. I had a few more items and my total came up to $120 something. When I got in my vehicle I looked at the receipt and saw she "added" 100.05 to my card NOT $105.00. I went immediately back into the store and the Cashier called the Manager. The Manager said there was nothing that could be done, except me give her $20.00 more and she can add the 5.00. I told her that was not my mistake, it was her Employee mistake and I shouldn't have to spend more money to fix her mistake.

I was in Dollar General this evening with my mother. After running in for cat food, we went to check out at the first register. We were second in line and the transaction before ours was being paid for with change, so you can imagine it took quite a while before it was our turn. When it was our turn we put the basket of cat food on the register and waited for the cashier to check us out. We had noticed she moved away from the register, but thought she was only going to be a second. Unfortunately, she failed to notify us that she was closing her register and moving to register 2. A young male cashier told us after several minutes and after everyone else who was in line after us, which was about 10-15 people, were checked out. So we moved register 3 which is the register that he told us he was going to be at. We waited for him to check us out, but apparently the phone call that he took was more important than checking us out in a timely manner.

My daughter & her family have been loyal Customers to Dollar General 12398 @ 12 Robin Dr. Milledgeville Ga 31061-9538 since it was built a couple of years ago. Was always pleased with the customer service they received there. This evening about 7:30-8 they go to get a few items. While her husband was checking out the manager followed my daughter outside accusing her of stealing a lighter & a drink for my granddaughter. Showed no proof of the actions. Just saying she did telling my daughter she looked at the camera didn't see anything because she did it fast.

I bought out-of-date merchandise to throw back in their faces. I've been doing this for 2 weeks now and same Dollar General stores have close-dated and out-of-date messy mass merchandise still on the shelf. I have one bag of candy date 2014 Dec.

I just gave my child one dollar to buy food and goes home and eats it and ITS EXPIRED BY A YEAR. How dare you. She probably has Ebola now thanks to you and our pet cactus and our uncle **. All because you gave my child expired mac and cheese. Thank you.

Never ever work at the Dollar General on 8401 Jupiter in Palm Bay Fl. The manager does not care about her employees. She uses and abuse them! She (**) sends store information home with other employees. So never use a check or a debit card information if you value your banking info. This new store will go down hill, sad to say!!!!

I bought a new coffee maker (toast masters). The coffee temp was not hot enough 150 degrees best at 200 degrees. I returned to store with a cash receipt to the n kannapolis, nc store. I just wanted to exchange for some instant coffee until I could purchase a coffee maker with the correct temp, mr.coffee. But ** was quick to inform me that there would be no return that the appliance was an electronic.and could only be exchanged for a equal or more than equal purchase. Really? I feel like with a receipt, one should be able to return for cash or exchange or both. This was a two day old purchase. I'm waiting on the general manager to call me but don't expect it.

I signed up for the new digital couponing with my TracFone, which I purchased at Dollar General. Well I bought everything I wanted and thinking of the savings I went to cash out and guess what, my order was denied any savings. I told the cashier to put everything back... Frankly with that experience I was done with Dollar General! I was really upset - I am disabled and the store is so convenient with easy access. The cashier used her cell phone to get me my savings... I was so grateful, because these savings are important being on a fixed budget, with a partial amputation, it ain't easy. I live in the Accident MD area and the cashier that saved the day was **. She deserves a medal and a nice little raise. She really takes care of all the customers when they have a problem or issue.

I stopped at the Dollar General Store on West FM 1097 in Willis, Texas on 06/04/2015 to pick up office supply. I needed to use the restroom so I asked the cashier if there is a restroom I could use. I was told by ** there is no restroom in the store. I continued to shop & picked up the supply I needed but noticed the restrooms located toward the back of the store. I asked ** when I went up to check out why I couldn't use the restrooms located inside the store, she wrote down on a piece of paper with her name on it and told me to call Dollar General Consumer Affairs. I am really not understanding why ** lied to me after I spent $105.78 worth of office supply at the store. If she had a bad day she should have just gone home instead of taking it out on Dollar General's customers.

Ok so I started as an employee couple weeks ago at Dollar General in MD Marlboro Pike. The manager ** don't have no schedules for us workers. So the last time I worked was 24, 26, 27 and couple weeks before of May cause he usually calls me and tell me when to come in. So I called on 6/3/15 to know when I come in and he say I'm deactivated out the system. I say how? He say cause he didn't hear from me. How the ** I'm suppose to hit you up when you're suppose to have schedules for us. SMH now, currently no job and it was walking distance for me. Unfortunately plans for the summer are gone cause of dumb management msg. Piss off, no income. Now District Heights and Capital Height Marlboro Pike did the same thing. SMDH. He should be fired instead of me.

The worst customer service ever. I went to store in a happy mood and came out depressed and very disappointed! I was the first customer there as I went early in the morning when it had just opened. There were three male employees and was not greeted or acknowledged at all. Then they start laughing and talking loudly to each other across the store. I had worked a 48 hour shift as I am a caregiver and I guess they were trying to say I looked tired. Hell yes I was!

First let me start by stating: I've been living close to this Dollar General in Lexington for 8 months. Someone who goes to this store daily. I've seen employees come and go. I've even applied at this store...twice!! And not once have I seen an ** employed at this particular store. It's not in my discretion to say if the hiring manager is racist. But as an ** female, is hard not to assume she is!

I spent a bunch of time uploading digital coupons and then I made a list based on the coupons so I went to the store and I bought products I usually wouldn't buy had it not been for the coupons. I spent a bunch of time uploading digital coupons and then I made a list based on the coupons. So I went to the store and I bought products I usually wouldn't buy had it not been for the coupons. I ended up spending $144.01 then when I got home I realize none of the coupons were taken off. Also there was a two dollar price break on Degree deodorant when it was rung up it only took $1 off. So I called the store and explained what happened and was asking if I could come back and get my $16.60 in coupons refunded from my $144.01 purchase. The girl told me her manager left to go to the bank and that she would be back within an hour and call me.

I went to the store on Wabash Ave in Lakeland Florida. I bought some items that was on sale that said limit 4 per transaction. I took them to my car, came back to buy more. The manager ** said only 4 a day, and refuse to sell me anymore. So I went to another store and they advise me that it was 4 per transaction. And I could pay for them, take them to my car and come back and get more. I did call corporate and they told me the same thing. So I went back to the store and told the manager. He said he will sell me more but it would be at the regular price. And said that Dollar General was not a retail store.

Hello. I am emailing my complaint at this time about your new management at the Dowagiac, Michigan store. Before your new management your store was pleasant to go to. They always had everything in stock from makeup to tampons. And now your store is bare shelves and rude management, not to mention at around like 8 pm when you come into the store there is no one in sight due to they are all outside smoking. Meanwhile customers are in the store without help or anyone to watch over the store. I currently have to go to Family Dollar due to there are never anything stocked. Straight up piss poor management.

This is the absolute worst job I have ever had. The work is not difficult as you could train a monkey to do it, however it is the time constraints and under-staffing that cause the problems. The bottom line is the almighty dollar and they stress that customer service is paramount, however is the least of their concerns. They are more concerned with superfluous issues such as yellow strips of shelf paper and refraining from completing too many price inquiries or returns as this can supposedly warrant a write up. The level of micromanagement and the regimented atmosphere, along with the ever present and looming threat of being fired is absolutely NOT worth the paltry pittance employees are paid.

My son went into dollar general and was refused service. He went to get one item money in hand and returned to the car without a purchase. He informed me they said they were closed meanwhile I witnessed three various customers leave the store with purchases in hand. I wanted an explanation so I asked to speak with the manager. At which point I was yelled at and told she would call the police. I was not confrontational and this lack of professionalism is a bit extreme. I am a customer or rather was attempting to be not a criminal. I cease to be impressed with poor service as I am a minority but this incident astounds me. I try to avoid shopping at Dollar General but it's a small town and I am on a budget so I can't always travel in the hopes of getting adequate service.

On 4-7-2015 I accidentally left my wallet at the Grants Lick store. When I realized I had lost it I called the store and was told it had been found by an employee and had put in safe. When I arrived at store to pick up wallet they handed it to me and I asked which employee had found. I had planned on leaving a reward and found that had already been taken care of by someone. Approximately 200 dollars was missing and entire wallet had been gone through. So with that being said consider it the end of any transactions that will ever happen with me and your low character employees.

The cashier did not acknowledge me at all, and he never does. He will not say "hi," "how are you?" "your total is," "your change is," "here's your receipt," etc. I hate having to go through his line and avoid it at all possible. I don't think management even cares. I have also witnessed managers talking down to other employees in front of customers, and about really ridiculous things. That whole store needs an overhaul.

Went to use the digital $2 off 10. At the Exeter, PA store, girl at register had no clue. The long-haired girl that was key-holder was waving her hands around saying, "I need to get it out of the basket"...??? She was an ass. I told her, "At Kingston or Dallas you don't even need your phone. Just enter your # on the keypad." Well not this one, and she went on and on. I never did use it cuz she wouldn't let me. Felt bad for the girl at register cuz she had no clue. It's a shame the manager takes their CBL's. They should be taking them themselves. Losing customers in Exeter.

I went into The DOLLAR GENERAL @ 11Th & Garnett in Tulsa, Oklahoma today Tuesday May 5Th, and I saw the most filthy, rundown looking store. Aisles all jammed up, tile black, filthy, & unmopped for quite some time. The worst ever!

I went to Dollar General store in Staunton. I buy strawberry jam. There was on sale for 2.75 in iron. When I go to the cashier and I just make sure with cashier that jam is 2.75. He was so rudely. After all total comes $4.15 and I gave him $5.15 so my change should be a $1. He give me 93 cent so I told him it should be a $1 my change. Then he start to screaming in store. But I didn't say anything and take my change walk out to the store.

We would like to let you know that ** at Dollar General store in Midway Florida is an exceptional employee. When we drive up he opens the door and have our basket ready. He even takes our items to the car if no one is waiting. We appreciate him.

I have never had a complaint. Today however, I was in your store, no a/c, 5 people in line and the only checker was chit-chatting with a fellow employee and ignoring the customers. After several requests to check me out she got huffy but did so. Can not find order no on receipt store # 04295 and there is a number at bottom **.

I signed onto the this company's website to print a $5 off $25 coupon. Without this coupon Dollar General's prices are not all that great. I was unable to print it. When I called, the rep referred me to a website not Dollar General where I could make them aware of the problem. I was told that no other help could be provided. I asked for the rep to email me a coupon to no avail. Customer service just isn't part of this chain. When you choose to shop here you know its time to find yourself a better paying job.

Dollar General in Camp Verde had an open septic hole. There was a plastic lid like a small garbage can on it. My granddaughter stepped on it and she fell in the waste about 12 feet below. My son jumped in to save her... (she was not in sight). He found her and police and fire department got them out. My son wrecked his back from hitting a metal box and pipe when he jumped in. He has not been able to work since then because of his injuries. DOLLAR GENERAL DOESN'T CARE!!!

Very disappointed. I call corporate to complain about my experience with their store and management. I was treated unprofessionally when I informed them they had items in sections with discount signs posted. The manager wouldn't even come talk to me one on one. He say from a distance “whatever it rings up for is what I will need to pay”. I took pictures and showed the signs and product to the cashier and she said she could change the price. I informed her I would call corporate because I have never had a problem at the two other locations like here. She told me “Do what you need to.” I called and made a complaint to corporate and was informed I would receive a call from the district manager and let me know it was addressed. Never received a call. They didn't even want the pictures. Very unprofessional.

Of all the places I've worked, Dollar General was the worst by far. It's hard to even know where to start. The work is not that difficult, but it's never ending. You're expected to maintain the store, front shelf items, stock, and run the register. Sometimes all by yourself for hours at a time. Most of my co-workers were very enjoyable, and I remain friends with several of them, but the guys from corporate were a bunch of know it all's, who like to micromanage unimportant things that made doing the important tasks incredibly difficult. Getting voids and transaction aborts got you in trouble, which I always thought was incredibly stupid. Needing a manager and a key for voids is totally unnecessary and always impeded work progress.

I absolutely loved this store. I live right in front of it until today. The "assistant manager" was covering the girl that was on a 15 minute break. I paid then my mom was behind me with something she had to pay. She wasted 40 dollars and some change. My mom handed her 100 dollar bill. She stayed there to see if it was real for about 40 seconds long. She went into her drawer and told her “one sec I need more change.” She went into the safe in front of a big long line and stayed there about 2 minutes taking out change. She came back and started counting to give my mom "85" dollars. The correct change was 59.51. My mom and I looked at each other and I said in Spanish “she is giving us more than what it’s supposed to.” And my mom turned to her and said “that’s too much” so she gave my mom 4-5 dollar bills and my mom said “This is not the correct change. You still owe me.”

Every time I go into the dollar general in Easley I leave in a terrible mood! Same goes with my spouse and other family members that have always went there. One cashier doesn't even say anything to the customers, not "hello", not "did you find everything", not "your total is..." Or even "have a nice day". Several times I've went into the store she's talking to other employees the whole time or taking personal calls on her cell phone. The other employee was working and her boyfriend came in and they were in the store screaming and cussing at each other in front of everybody and talking about drugs. I'm never going back there as long as they are working there.

9 am this morning I made a trip into the general dollar; Onalaska Texas. To my surprise the at the register was a 10-12 yr old girl scanning sacking and taking peoples money. There was employees working, and the manager lady with white glasses walked in and saw and approved this action. People in line, and they left a child to run this store??? WOW, is there no CHILD LABOR LAWS in effect here at the only general dollar in Onalaska?

Dollar general (ford city) PA - After my second day on the job I'm scared to go back in. After an 8 hour job without a break time. I'm almost 50 years old I need to at least take at a 10-15 min off my feet. I have to beg the asst. Manager for just a couple of minutes to also have a cigarette. And the Store manager **. WOW! SHE loves to yell and ** us out in front of customers. My pride is completely crushed. I've never been embarrassed in my whole life. You just don't treat workers like that they're animal especially they're the one doing all the work. I thought on an eight-hour shift you're supposed to take at least a thirty min. break. Not working for this company.

I was hired extremely fast and pushed right into a key holder position, went and trained for 4 hours and started the very next day 03-27-2015. When they trained me they had me go to a nice clean store and then told me "oh you're working at store #9666." I didn't think anything of it but the next morning arriving at my store, I realized that this store was completely different. There was no store manager but there were two assistant managers that were in charge that had no retail experience at all and only had been working for a month.

I was employed by this company for 6+ years and it sucked… I loved my job the first 4 years, it was great. I was the Manager, had great relationship with customers, I actually still do even though I was let go. I became pregnant and that's when it went downhill. My DM at the time brought in a new Assistant from another store to "help" me. Instead, this new Asst. started watching my every move, logging it down and reporting back to my DM. My DM started coming in and threatening me that I need to clean up the store or I will be terminated. Monthly I would receive these threats. I informed my DM I had a lift restriction at 7 months pregnant due to previous pregnancy complications and he said, “Ok, I will work with you on this restriction,” but instead, he made my life miserable.

I worked at this company for three years in Las Vegas. I have been working for over 40 years and I can say this has been the worst company I have ever worked for. When they came to town I was so excited to get a job with them, they claim to be this great company that was all for the customers and the employees. I learned very quickly that was just not true. I was made office manager first which I did the job, but never got the raise for it because I was told until I knew the job I would not be paid; that lasted 6 months or so. I left that store and went to another within about three or four months I was made the Asst. Manager which I received a one dollar raise. In August my manager had a family emergency and started working two days a week. So I was the acting manager. Again I received no extra money for.

Went to dollar general couponing on Saturday March 25th. After 3 hours of found my deals I wanted, digital machine wouldn't work, lost saves. March 24th, went to another dollar general store after shopping for 1 and a half hours. Digital machine said it was taken off but didn't take anything off. Management tried and machine stop working, went to other register and wouldn't take off coupons at all. Left without buying anything. Called 1800 number, said I had to go online. Getting fed up!!!

As soon as you drive into the parking lot you see employees standing outside smoking cigarettes and hanging out in front of the store business. When you reach the check-out lane, there is only one cashier and the line is backed up 8 or more customers. When you try to use store coupons on products you purchased, the cash register rejects the coupon bar code and the employee has to call the store manager to override the transaction.

Had coupons for Schick extreme razors. Because when they swiped coupon just before completion of the bill the register would not allow the coupon to go through no matter how many times they tried to swipe it so was told "WE CAN'T LET YOU USE IT". Very unhappy customer.

I am so tired of complaining to the management of the #08046 store. It absolutely does no good, the employees are untrained, rude, unprofessional and could care less about the customer. It is such a joke, I will not be shopping there again. Employees are RUDE and Management unprofessional

On 03-14-15 second time visit to this store only because I was in the area. I will not stop there ever again!! Made a purchase of $10.83. Cashier couldn't change a $100.00, so I told her to ask the manager to come give her change. The manager ** came out and said that the store had no money!!! Never heard of such!!! Needless to say I left the store without my purchase, because I had a $100.00 bill.

The manager of the store came up to me and told me that I was thrown out of another Dollar General and that she could not allow me in her store. I told her I have never been kicked out of a store and she certainly never threw me out of anywhere. I used to work for this particular store. I was wrongfully terminated and then promised my job back which never happened by the district manager. I did receive my unemployment because they were in the wrong and now to have this manager try to accuse me of stealing in another store and being kicked out is ridiculous. I'm currently have an attorney going over this for me for defamation of character.

Firstly, seems like a lot of info and TIME is needed just to complain about this service. Is it really all necessary? Secondly.... I walk up to a register where check out person is just finishing with a customer. As a matter of fact I wait while the so-called check person finished. The apparent manager, for want of a better term, was nearby, saw me standing there waiting and said something to the checkout person.. Nothing happened... So I stood there. The checkout person looked at me and finally said you have go to another check out....... I couldn't believe what I heard as I was there waiting for the yahoo to do something.

Walked into the store to walk around while my son was at Kool Smiles next door. There was an awful smell and floors were dirty, felt like you were walking in sand. Would not buy anything in this store because of the smell, made me gag and wanted to barf.

After church with 4 hungry kids in the car, I ran in the La Porte Texas Dollar General to get coffee. I noticed that the coffee on sale was gone, but I saw an ad for tuna, which I grabbed a bunch. Then the cereal was buy 2 get one free. When I checked out after waiting while a woman tried to walk out with a pack of cigarettes in her purse, the checker just laughed and said she does that all the time. When the tuna all but 4 cans rang up at the regular price I was rudely told that I should have read the ad even tho I paid the regular price. Then halfway home I noticed that the cereal rang up at regular price, no free one.

The dollar General stores in our area add absolutely nothing to the community. They are dirty inside, the floors are filthy with mud, and stones piled up under and around the counters. I doubt that the floors have been cleaned all winter. Outside there are nothing but plastic bags, paper, and garbage floating around. Floating around the employees who are outside having a smoke - but don't happen to see what is on the ground around them. I don't understand why people continue to support these stores with their hard earned money. Is this what our society has come to expect? I wish our village had never let this store open. It has just been hurtful to the whole community.

Received $20 cash back from my purchase at Dollar General and when I got home and looked at my receipt to my surprise there was a $1 cash back fee. No mention of this fee on the screen, by the clerk or anything to alert customers to this. Shouldn't they have to disclose this information first?

I said medicines are not supposed to be taxable. The sales clerk told me that, ''that are taxed because they are allergy medicine”, but the flu medicines are not taxed (this is where told him, that is B.S.) and that the cash register automatically adds the tax in on allergy meds. This store is a very big disappointment.

At the checkout counter, I decided I didn't want an item and told the cashier I wasn't going to buy it. I asked her if she would like me to put it back on the shelf or give it to her. She grabbed the item from me and slammed it on the counter. Also she didn't put my laundry detergent in bags so I put them in bags and she yelled at me not to use so many bags because they were low on bags. She started ringing up the next person before I could even grab the laundry detergent off the counter to put in bags and over packed all the other items, making the bags super heavy wherein I had to double bag it myself.

For the past several years I have driven the 40 minutes north to pick up my disabled sister in order to take her shopping. Dollar General in Cedar Springs, MI is always on her list of stops. She seems happy to go there even though I don't quite understand why. The store is dark, dingy and overpriced. The women who staff this store are somewhat nice, but certainly are not warm and friendly. I have been looking for a certain item to be restocked now for three weeks. The excuse is always "the truck will be in on blah, blah day (Wednesday or Thursday), and the item you want should be out on the shelf by Sunday". Well, three Sunday's have passed now and still not there. According to these women, the computers automatically control inventory and ordering and "there isn't anything I can do about it, we get what we get".

Nothing is ever in stock, the employees aren't by the register, one extremely rude employee that works in the store, prices are consistently wrong - not as advertised!! They don't stock up on change for weekends (ones, fives, tens and quarters), they had the nerve to ask someone to come back the next day to receive their change $17.27 because they couldn't make change - they only had $20's!!! Debit machine and registers never work! Everyone in town thinks this Dollar General is a joke. Store needs to be shut down!

Due to snow and icy conditions, a lot of businesses closed early on Thursday, February 26. I called the Dollar General Store on Andrew Jackson Way in Huntsville, AL and was told they were closing at 4:00pm. I got there at 3:45pm and your manager (not sure of his name - he is the slouchy one with the 6-8" beard), actually pulled the door out of my hand and said, "I'm sorry, we're closed". I told him it was 3:45 and he said again I'm sorry, but we are closed. That is the worst customer service I have ever received, especially from a manager's standpoint. He has been rude on other occasions, but I overlooked it. If you go into that store at 8:45 - he yells at the top of his lungs, "You only have 15 minutes till closing!" He is the most unprofessional person I have ever seen! I go to this store a lot because of the convenience, however, I will not be going back. From this point on, it will either be Family Dollar or WalMart.

This is a brand new store in the Madera Ranchos and has been open for a few days... I came in one day on the "soft opening" and I overheard Mike, the manager, totally disrespecting a new employee that mentioned she never had a job before.. As a customer I felt very bad because what if he gets disrespectful to us customers?

There was a long line, but when we got to the register, the cashier mumbled something about going to the propane tank with a key. The old gentleman at the other register who had been ringing up people said he didn't have a drawer. Then an older woman came up and got his drawer. She said nothing to us and walked off. The old man went outside and came back in with a shotgun shell he said hadn't been fired. Neither one knew what to do with it. A third woman went out to the tanks, and the cashier returned. 10 minutes, at least. There was quite a line. Four people and no one to ring us up. Wears valley Road.

Dollar general on Walnut Ave. The last Saturday in January I was up set by some day’s event. I stop in to pick up a few items chips was buy 2 get one. It was the Lays and since Doritos was made by Lays I assume that there were all the same. But the cashier was really rude and keeps going on and on. He asked me if I want to change it. I say no. I was speaking to my husband and he keep going on and making a bad day worst. Now we were at the farthest cash register from the door. Will lots of people in line he hollows over the crowd “have a great day!” I believe it was over kill. When I call back in to complain about the person I find out it was the manager.

Dollar General purchased property immediately in front of lakefront homes in Valley, NE. Dismiss their actions as if they are doing nothing wrong. These are $400,000 up to $600,000 possible more new homes on a lake. Dollar General promised they would meet with the homeowners at a City Council Meeting, but they failed to appear. There is tons of other property in Valley, NE. that they could have built on, but they Dollar General prefers to ruin the looks of a new lakefront community. I don't want to look at the back of Dollar General. I thought I was going to be looking at the blue sky and open spaces.

I work for a care giving company. Just so happened to take my client to our normal shopping spot DG and the lady at the register made a comment about him being ** and needing help and glasses... Called corporate office.

I'm a regular customer at the Palmetto, GA Dollar General. The managers and employees are always nice. But on certain occasions I have noticed other customers who are rude to the ** employees there. I've heard them mumbling racist comments about that ** or "** girl". This has been ongoing for months. I have never seen any rude behavior from the employees so I don't understand why these ** women have against them. If they don't like the employees because they are ** they need to shop elsewhere. I'm ** and I have no problem with any of the ** female employees at this store. They are all really nice and helpful every time I shop.

I have applied to my local dollar general stores about 5 times in the last two years applying to all position for each store. There are 4 stores total which adds up to about 120 attempts. I am a protected veteran and get the typical detail emails about 4 am every time. It's a shame and I am truly disgusted with them. Just for the record, I meet or exceed all qualification for every position they have. I have even attempted to speak with the managers and ask for an interview. That's all I ever ask for.

I have been in to the store in Quartzsite Arizona and they will have sodas 3 12 packs for 11.00. Trouble is, most of the time they don't have the ones that are on sale... I walked out tonight without buying anything from them.

I shop at the general dollar every day because I can find what I need. I went into the store on 02/10/15 and I got what I needed and it was a customer in front of me who decided that she was not going to pay a large amount for a child toothbrush and she goes to put it back, and the cashier begins talking about the customer like a dog saying that she was cheap and that she was not going to stand and wait on her to exchange the toothbrushes. The cashier begin scanning my items and when I gave her the amount and as she was giving me my change, she slammed the change and receipt into my hand and said, "here is your change" and that was it. She didn't even turn the wheel so I could get my bag. I will never shop at the store ever again.

On the day of Feb. 8 2015 I went to purchase some light bulbs and when I looked at your selections I chose the package of GE bulbs and your shelf was clearly marked $2.00 and upon being checked out they rang up $4.35 and I politely said there was a mistake so she called who I assume was the manager. She arrived at the counter with what appeared to be a poor attitude so I went to recheck the shelf and it was $2.00. Then she went back to look and returned with the response of "I don't know what the hell your looking at" and bluntly stated that I was wrong in front of other customers and made no attempt on resolving the problem and she turned away mumbling other remarks about me. I was embarrassed and upset.

I just returned from my local Dollar General Store, Dana, N.C. I live quite close by and drop in a lot. There was a big sign advertising 1/2 off marked price of clearance merchandise in one corner. There were a few belts there marked at $8, so I picked one up. When I got to the register, the two customer service women refused to honor the discount. I did not purchase it. I will not be returning to this store any time soon. This happened at 8:15 pm on 2/7/15.

The one on 48th street in West Philadealphia has very bad customer service. The managers be having one cashier checking everybody out and when I ask the cashier to call someone for back up, they took forever just to come up front. She had to press the walkie-talkie like about "7" times exactly just for them to come up front. In the store is sexes all they hire is nothing but females in there. And as big as the store is, I don't think one cashier should be up front like that. I come to this store regularly and I swear it's bad, and they never make a call for grocery bags. They have the extra ones that usual fall out on the floor. Did I tell you... bad.

I went to store to buy a 4 pack of red bull. Shelf price was 6.00. At checkout I was charged 6.50 and brought it to the clerk's attention. He was completely unhelpful and in fact seemed confused with the responsibilities of his job. I brought it to a store manager's attention. Was told that all she and two other employees could do was to refund my purchase price. Store manager needed help from other employee to even log in to a cash register. Utterly uninspiring. Lack of professionalism was a true surprise.

This company breaks federal labor laws every time it has an employee (usually a key holder or assistant manager) clock out for a break and then requires them to assist other employees while on break. Federal law mandates that unpaid breaks MUST BE UNINTERRUPTED!!!!! This company will fire you on the spot for working off the clock, but they don't follow federal labor laws!!!!!!! Stay away from this company, don't even patronize them. They also do not pay employees holiday pay unless they are management. Shame on you!!!

I was in check out when the man at the register asked to see my ID. I asked why and he said he needs it to check the name on my credit card. He looked to be eyeing my credit card number and I got suspicious and refused. I asked to speak with the store manager because I never had before have to give up my card. And so she came out the back and the first thing I noticed was the smell of ALCOHOL on her! She listened to my issue and said it was not a problem. She asked him to step away and she swiped my card for me and then told me that it wasn't going through. She kept trying and I told her that I had enough to get the items but she persisted that I couldn't use my card. She even suggested that the card was reported as stolen and maybe that's why he wanted to see my ID.

My family and I were so excited when Dollar General came to our town Mancelona, MI. We shopped there almost every day and were greeted with open arms and beautiful smiles until they hired a new manager. I think her name is Megan but not sure. Anyway to make a long story short, as of last month we no longer go there. Why? Well it seemed like every time we would go there she was always either talking on the phone or making fun of her fellow employees. She would never greet or smile at us. What we got were dirty looks but we dealt with that, figuring maybe she was just stressed or whatever.

While I was on break from college I was in Colchester, CT visiting family. While there we made a couple trips to the local Dollar General for odds and ends that we needed. My mom had a couple questions about an item (DVD Player) so she proceeded to ask the cashier whom referred her to the manager. The cashier told us the manager was outside on the phone and we could ask him when he was done. About half hour later the manager finally came back into the store and my mother asked him the questions. He was completely rude and unhelpful like he did not care about our satisfaction. He was an older, heavy set gray-haired, balding man with no name tag.

I wouldn't recommend on going to the one on Emmett in Battle Creek MI. They are rude, talk about drugs to each other while working and they always tell people the bathroom doesn't work because they don't want people to use it. I will not come back to that store!

I have shopping at the same store for over 2 years. Watched store decline. Don't keep shelves stocked & refuse to check backroom for stock. Don't honor discount prices that clearly show on price tags or sticker prices on shelves. And the employees are too lazy to go back and check. You either take price that rings up or have them put the item back. Sometimes their own $5 off coupons won't even work and they don't do anything to fix it....you just lose the $5 discount.

At the Dollar General at 2400 S.E. Hawthorne Rd. has an employee who has a problem with white women with black men and mixed kids. Her attitude with them is apprehensive and says that Dollar General has a policy that seniors can go to the front of the line which I'm on a walker and many times have stood waiting as far back as center aisle and was never asked to come to the front of the line, but then I'm white with mixed grandkids. I have not been to the store lately and probably will not ever return due to racism. Contacted corporate, doubt anything will be done.

Lori the store manager talks horrible about her employees while on the sales floor. I don’t see why she still has a job with dollar general, she is so rude. There are a couple employees there I love and she yells at this constantly. I don’t understand while anyone would want to work for her. She thinks she is the best thing ever but she is extremely mean, she probably just puts on a show for the big man. Because if they heard the way she talks about her employees/customers behind their back they would be shocked. If she has a problem with an associate or a customer she should take it up with that person, not talk to other people about them.

When I first went inside the store in North Philadelphia, PA I noticed that all employees were wearing name tags like: "Tattoo Tony","Mel Money", "C-money". I went inside that store everyday, buying things everyday. Very frequent shopper. I was inside the store and I asked one of the male workers the price of an item. He states "I'm off the clock. Read the sign, you cannot read?" The young man then looked and whispered something to his co-worker and they started laughing very loud - I left. I later returned the next day with my husband and he asked them to not say anything to my wife. Once the employee went behind the counter he began to threaten my husband, telling him what time he gets off and so on. We left, and have not returned since.

On 1-7-2015 I drove to the DG Store in Nanty-Glo for a tank of Propane. Temperatures were around freezing and needed the propane for back up heat just in case. When into the Store and I was the only customer in the Store, I bought a couple bags of Chips and told the clerk I needed a tank of Propane. He immediately had an attitude change and said "we don't have any!" I went out to the Propane cage to pick up my empty Tank and noticed that there was that I could see two Tanks with the Blue Seal still intact. I didn't want to argue with the clerk so I drove to the Ebensburg Store just to find out they didn't sell it. When I told another person what happened, they told me they don't shop there anymore because of this person who is what I understand is the Manager. That was my last time in that Store!

The managers talk badly about customers, carry on with personal conversations, even with known felons that harass me and my husband. After a manager heard I wasn't happy with her, she stalked me in the store and then came up and asked me if I had a problem and my name.

Tried to buy an Amazon Gift card with a 200 dollar amount. Was rung up, charged my debit card, but card activation failed. And they could not refund my debit card. And was told the reason why is that there is a cap of 300 dollars per day on gift cards they can sell in a day… So why do they even sell gift cards from 25 dollars to 500 dollars. Yes, I did walk out of the store with 200 dollars cash. Don't think I will shop there again.

Since it was my first job, I was very grateful and excited. I was doing good until my 5th day when I was told I was being written up twice. I was short 9.75. I found it very hard to believe because I scanned every item each customer had, and I know I give proper change. So I thought, and remembered there was an employee who never really liked me to begin with. I called the employee dishonesty hotline, HR, district manager and have heard nothing back. I'm very upset that I didn't last long, but they work their employees like dogs, and no training. They expect you to put away so many totes and check customers out simultaneously. Maybe I'm still distraught and over-exaggerating but I still feel my coworker took money out of my drawer. 9.75? Too exact for me. If you get an interview here, call in sick. Plus the schedules come out on a last minute basis. I quit, and I never cried so hard. My manager simply told me you never should have clocked in. What a jerk. I also never got properly compensated for the hours I've worked, extremely upset.

On Sunday December 21, 2014 around 5:30 P.M, I walk inside of dollar General at 3101 Wilson Road Bakersfield C.A with my 2 year old baby to do a little Christmas shopping for him. Remind you as I enter the store, I see the lady by the name of Teresa lay eyes on me and my baby and a close friend to me. I usually carry my purse with me everywhere I go but that day I left it inside of the car. First thing I picked with A ninja Turtle game that you hook up to the T.V, the game box was big as a box of cereal. As we continue to shop around, my son see a ninja turtle stuff animal so he picked that up. I tell him "baby, you can't get both. Mama already have your stuff at home under the tree!"

I went to Dollar General with two manufacturer coupons for 10.00 dollars each from L'Oreal and purchased two hair colors. The hair color was 9.00 so two came to 19.26 leaving 74 cents extra. The cashier gave me the 74 cent and my receipt. When I tried to return the hair color with the receipt the cashier told me that I could not return them because I used manufacturer's coupons to purchase them and not cash out of my pocket. But she gave me 74 cents cash back from the coupons I had. The coupons because I used cash to purchase hair color before and it colored my hair the wrong color that is why I had the coupons in the first place because I used cash the first time so L'Oreal sent me two coupons to use to purchase any L'Oreal product of my choice.

At check out at Dollar General in Colby Kansas on December 20, 2014 at approx. 4:20 pm I was using coupons, which half of which did not work. I told the cashier Melissa I did not want to pay for the transaction since half of my coupons would not work. Melissa then made my life a huge inconvenience. She not only made me sit there while she fumbled around trying to cancel the transaction but tried to take my coupons, EVEN THOUGH I DID NOT WISH TO TAKE ANY ITEMS FROM THE STORE. I told her she was in no way going to keep my coupons when I did not receive any merchandise from the store. Luckily I made enough of a scene they gave them back. I will never suggest anyone shopping at a Dollar General.

After reading all of the bad reviews on here I feel obligated to defend my local dollar General in wayland NY. All of the employees are nice and pleasant. I am greeted every time I walk through the door. They are extremely helpful and actually seem happy to be working there, including the store manager. The store is clean and well stocked. They help with local charities and toy drives. I am proud to support the wayland NY Dollar General!

I have shopped at Dollar General for years in Cordova in Walker County, love it. The workers are nice. It’s all white. The workers that is here in Jefferson county in Ensley where I moved 8 months ago, it is sad the workers are nasty, not friendly, not helpful, don’t say hi and today the unthinkable happen. They are playing a recording informing all who come in raise up your hands show what's in your hands while in the store. I really felt like I could not breathe.

Well let me hop on my soap box this morning and fill the whole ** world in on what the ** Dollar General store in Snyder Oklahoma has went and done. Me and my daughter went to the store to get stuff to do their hair yesterday and lo and behold what do we find, the Dollar General in Snyder Oklahoma has removed all the black hair products off the shelves and discontinued the sales. Now you explain to me why? And just what the hell are the people of Snyder that cannot always run to Altus or Lawton just suppose to do? Now I know that I have friends that will share this status and just maybe someone out there will see this stupidity. Not to mention the discrimination and I wont even go there this morning.

I placed an order for 32 cases of Laundry Soap with the McFarland, WI Dollar General on 11/10 or 11/11. I was told it would come on Thursday, November 27 (or during that week). I went in to check on the order during the week of December 1 and was told it was never ordered because the manager who took the order had been terminated. I resubmitted the order on 12/2 or so and was called on Saturday 12/6 and told they could not complete the order because they were short staffed and could not keep up with their stocking let alone place a special order like this one. The manager did not call me, she had one of the clerks place the call. Should the customer be penalized for the staffing problem at a particular store? This was not the first time I have not had an order completed at this particular location. Our McFarland St. Vincent de Paul conference from my church wanted to "buy local" because it seemed the correct thing to do.

I went into Dollar general to buy a few things and when I went to pay it asked if I wanted cash back and I said "yes" because I needed money for laundry.There was NO prompt asking if I wanted to pay an extra $1. The next day i saw my statement. I went in to complain and almost started screaming because the lady would not admit there was not a prompt screen. She kept insisting there was. I told my bank and they reversed the charges so I got my $1 back. I emailed Dollar General and they didn't care. I will never shop at this ** store again.

We shop at the same Dollar General on a regular basis - at least once a week. That's changed however because of a ridiculous event in September 2014. My husband was at home sick, so I took our three year old son to pick up a few things. We couldn't find his shoes before we left but I figured it would be a quick in and out and I'd just carry him to the cart. After wasting time, we went up to the register. I had put a soda on the counter and she rang it up, before I had a chance to give her anything else. She asked to look in my bag because it's big - I know I am legally under no obligation to comply but since I had nothing to hide and sympathy for her doing her job, did so. She asked me to move things around so she could see. So I grabbed my makeup in it's case and put it aside. Upon doing that I then moved more items aside. She grabbed my makeup which included make up brushes and items from brands Dollar General does not cover. She told me I was stealing their makeup. I told her I had bought it weeks ago during their sidewalk sale. I showed her where some of the makeup had spilled in my makeup basket and that it was already dried so couldn't have been from that moment.

Dollar general continues to sell Products made by Pet Care that they know is killing animals.. Even the vets know these products are killing our pets and no one seems to care.

I worked for this company for about 3 months, in this period I was treated unfairly and harassed. The general manager took money from the tills and I would replace it with my own money just to keep my job. I notified the district manager and nothing was done about it. I was left to run the store by myself while the general manager and the assistant manager would "go to the bank" for two hours only to be left with no change for the rest of the night. When my general manager found out I was bipolar he immediately hired another key carrier and proceeded to cut my hours and short my drawers and the safe. Next, a hundred dollar drop disappears and I get suspended for 3 days of no pay and is found in an obvious place! Finally, I go to work yesterday and the assistant is in a rush to go to the bank of course, so she hands me a till that she counted, I had no time to count it so I threw it in..big mistake because now I lost my job for being four dollars over! I have never been so disgusted in my entire life. This whole company makes me sick.

The backrest where my son (who has Down syndrome) was sitting in the cart came apart, resulting in a horrific fall into the bottom of the cart. 3 emergency room visits followed. The third visit it was determined that the severe jar caused his pancreas to swell, causing obstruction to his small intestines. As a result he had to undergo a major surgery. Three days afterwards, he developed pneumonia. After nine days in the University Medical Center in Jackson MS he was released. However the trauma from the fall and the hospital experience has and continues to cause him nightmares. He has digressed greatly in his learning capacity and is very shell shocked even for his mom or dad to try to comfort him.

I went into Dollar General to purchase a new pair of work gloves. As I begin to try on several different pairs of gloves, as I was taking a pair of gloves off I accidentally tore a piece of the paper at the bottom of the glove. All of a sudden the store manager comes running down the aisle screaming, "all no we don't do that at store number 2223". I'm thinking who is she talking to and what is it that y'all don't do at this store because I'm shopping!!! She heard the sound of the paper tearing but instead of asking she automatically assume that I was trying to take a pair of 6 dollar gloves - when I go to work every damn day of the week!! This was very demeaning to me as a person!! I've call corporate but I'm still not satisfied with their actions!!! I will NEVER SHOP AT A DOLLAR GENERAL AGAIN!!

I live right down the road from this DG in Carbondale, PA. Every single time, the manager there (Joe) is always waiting with a wonderful smile! He always ask how my day went, and goes out of his way to assist me. I find his assistance very helpful!!! The store is always well stocked, even if the item is out, they will search for the item in the back. The store is very clean, well organized, and definitely well maintained. The cashiers are always super friendly and smiling. I'm really happy with the way DG here has changed, since three years ago, when it was under another manager. I hope Joe stays forever, and continues to keep up the fantastic work. Even my Mom loves him!!! So we both visit almost everyday, because it's the best experience we've had in a very long time! I think Joe deserves an award for such an exemplary job!

I was in the dollar General located on E. Long ave. in Gastonia, N.C. last Sunday for my usually shopping when I had a bad experience. The manager there is horrible. He has a tendency to run people out of the store over small things. He doesn't allow the kids to touch the toys period, not even if the parents are with them. I watched this manager get extremely angry because a small kid that looked no younger than 3 yrs old pick up a toy. The kid was asking his dad to buy it. So the manager told the kid to put the toy back in a hateful manner. The mom came from behind him and told the manager that she plans to buy him a toy. The attitude isn't necessary. I don't blame her for telling him that because his attitude toward that small child was unreal! So he gets mad at her and tells them to leave.

I have a Dollar General just up the street from my home. It is a very convenient location for small incidental items such as milk, bread, etc. I normally like to pay with my PayPal account. However, every single time I go to the registers to check out NO ONE ever knows how to accept a PayPal payment. They look at me as if I had two heads! Recently their keypad has changed. Paypal used to request your phone number then your PIN number. Well now it's not asking for either number.

I have used this coupon at this Dollar General about 8 times over the past few months and now all of a sudden because the manager has not seen this particular coupon she will not let me use it. I asked if that means if I come in with a dorito coupon that she has not seen yet does that mean it is no good. For a coupon to be valid the manager has to see it before I go in to use it? That is so stupid. I am sure no company runs all their coupons by her before they distribute them to consumers.

There should be an age restriction on selling diet pills. My 14-year old bought 2 different kinds. It is bad enough that she had them but to find out she bought them herself when they say "intended for 18 and up" and that they can cause reproductive health issues. There needs to be an age requirement on this.

My two friends and I recently stopped by store 12990 to browse on my way back from the Hayden Pumpkin Patch. The manager/shift leader on duty accused my friends and I of stealing when we never even touched our purse. We intentionally did NOT even bring it in the bathroom. As we were about to leave we heard above mentioned person call the police because "she had shoplifters in her store." We got to the door and she yelled at us. She said we better not ever bring a backpack in her store again.... it was a purse. It was obviously a purse. It is marketed as a purse. It was probably even smaller than her over the shoulder purse.

I'm running a page on facebook that showcases all of the internal problems with Dollar General. It is by far the worst company I have ever worked for and they should be sued for all kinds of problems. They are pest infested, fire exits and most aisles are blocked, foods are expired by YEARS, labor violations, illegal practices, leaving employees to work in a store by themselves BEGGING to be robbed, inadequate surveillance, which leads the company open to theft and abuse, retaliation from upper management, just about anything you can think of this company is responsible for.

On Saturday morning at 2:15pm the manager always don't have enough employees. There's no one there to help you find what you need. The lines are always back up and the manager always talking trash, never friendly... I spent around hundred dollars there every two weeks. So this year I'm spending my money at Family Dollar. People there are very friendly.

The manager at the Dollar General in Pilot Point TX has the worst attitude than any manager up there. He's rude and talks to women like they are crap. He got angry because I ask him to break a $20 instead of the $10 that I had. My bill was $4.94. He’s always that way.

I'm here to talk about store #10070 off Hwy 200 in Ocala, FL. I've been going there with my parents for many years since I live in the area and every time I go, bag or no bag, jacket or no jacket - the employees relentlessly stalk me around the store. I've been banned from this particular store that I've been going into since childhood because I put the merchandise that I had intended to buy back where I got them; because halfway to the register, I realized I was short on the cash I needed.

First, let me say the one star rating needs to say "disgusted"! Your store in Llano, Texas is a disgrace to your business. It is never stocked!! Yet, the aisles are full of those huge carts with big boxes stacked on them - what? Should the customers unpack the boxes and try to find what they need??! A few days ago, I stopped in to pick up a few common items, and found only one in stock; when I saw there were eleven people waiting in line to be checked out, and the checker said she was the only person on duty, needless to say, I laid that item down and walked out. This is a very common occurrence at this store. This is a small community, and it's a shame you don't see the importance of "customer satisfaction". You can count on this one customer of not shopping your store any longer.

I was in disbelief upon entering your store today at approximately 4:30pm. Store #10070 off Hwy 200 in Ocala, FL. I stopped in to purchase hair product and notice there were approximately two - three aisles designated to ** and absolutely nothing for people of color (Ethnic/**). I asked the employee at the cash register (I think she may have been a manager, not sure, but she was older with shoulder length salt and pepper hair), She informed me very firmly and without hesitation that this store do not carry Ethnic products and nor does the one near this one. She stated I would have to go to a more urban area. I couldn't believe what I was hearing.

I bought a 6 pack of Tampico Citrus Punch last week and the date on it is 04/26/14. Now correct me if I'm wrong but that should have been out of the store months ago. Just decided to open them and the taste was horrible. This the second time I have bought something and the date was out.

My daughter and I were indiscreetly followed around by Dollar General. I was confused about why until I intentionally split up with my daughter. The stock manager continued to stalk closely on her tail, until I got fed up and told her we were leaving. This person followed us closely all of the way out of the store, laughingly yelling behind us "have a nice day" as we exited. I sent her to another store and went back in to complain. I was refused access to a manager who ‘wouldn't be in till Thursday’. I was also refused the number for the Corporate office so I went outside and Googled it.

Watertown NY store on arsenal st..... I want to know why the current manager will not let anyone use their bathroom. When I worked there as a cashier for 6 years my manager always let the customer use the bathroom. now i am told by a different manager that there is just too much stealing happening in the store so rest rooms are closed to the public. your store is willing to take my money as a customer but I am not allowed to use your rest room? I am 68 years old, and now I spend my money in stores that have public bathrooms.

I visit Dollar General Stores all across the state and my number one issue is that they have a very bad management structure. They can't keep anything stocked. Even if they have it in the back and just haven't brought it out you are not going to get it!

I was in the Holden Missouri Dollar General store earlier tonight and couldn't find what I was looking for because the store is a complete mess - like always "cluttered, unorganized, etc." and they move everything around constantly. So I was looking for the item and was approached/followed by a cashier and she didn't speak until I spoke but she was steady watching me like I was going to steal something. I said, “Hello, do you have an issue? Why are you following me?” She said, “Well we have had a lot of theft so we need to watch customers that take too long while shopping.” I said, “Well, no need to follow me” - like really my debit card would go thru the first time unlike most in this small town.

On 09/13/2014 at the Dollar General store # 10857, located at 136 Countess RD NE, Huntsville AL 35810-6312; My wife purchased a "Tracfone" (prepaid cell phone) and additional air time to put on the cell phone once activated. I went online to activate said phone, and was unsuccessful. I then called Tracfone customer support for activation. They refused to activate the phone because it was not properly activated (scanned) at the point of sale.

I used to spend all of food stamps @ the dollar General Store in Park Place Plaza on Springlake Dr here in OKC , and I was a loyal and devoted customer for year really ever since it opened years ago. The management has changed over the years. I have seen many employees come and go. both good and bad, but I had a experience with one of their store managers that not only hurt my feelings but made me vow that I would never ever step a foot inside any Dollar General store ever in my life again ever! I called the Corporate Office and they would not give me any satisfaction and every chance I get to tell my story how I was treated.

For three weeks now when the old manager left, the store has gone downhill! You can't find the items that you are looking for. And the shelves are bare. And the store is a mess!! The new manager is a nice guy but you don't see him doing anything but talking to customers and leaves the store A mess. And with only one employee in store. Someone needs to do something about it or you will lose more customers!!! Thank you!

I don't "frequent" the store, I go about once a month or so. I am always greeted warmly and today was no exception. Several times when I was in the store, I'd hear someone approach the register and ring the bell. A delightful gentleman named Dennis would practically sing that he was on his way and he'd be there in a flash. When I was ready to check out he was right there and could not been more pleasant and friendly. Truly. He absolutely made my day, what an ambassador of goodwill! I was in a hurry because my daughter was scheduled for surgery this afternoon and I was anxious. He calmed me, quickly helped me load my bags into the cart and made sure none were too heavy for me to handle. Gracious, warm, friendly! The other employees there are always super as well but Dennis really stood out today. Enough that I felt I needed to be sure he is recognized! Store #10880.

The Dollar General that is near my home is always cluttered inside. The cashiers are always rude and management is as well. I was charged a $1 convenience fee last night and wasn't even made aware of it. This fee was applied since I elected to have $20 cash back. There should be a message on the keypad to let you know that you are being charged or the cashier should inform the consumer. Had I known I was going to be charged this fee, I would have not chosen to get any cash back. There were other issues during this transaction, however, I will leave that alone!

Thus far I have sent 3 emails directed to upper management and posted my experience online and will continue to do so. I have sent complaints addressed to Gregory Sparks, Executive Vice President of store operations and others in senior management. I await their response. After reading the amazingly negative stories on this site I guess any response will be an exception rather than a rule.

Store is in horrible condition. This is a complaint with the company, not on the employees. Please renovate or build a new store in Gloucester, VA.

Slips and fell in entrance. Said they weren't going to pay doctor's bill, said it were my fault.

I've had separate issues with the DM ** at Kyle and Buda tx stores. This is the rudest man I have ever seen in management. I've heard him yelling at employees in their little office..Second he was cussing and yelling at employee on phone outside while he smoked..I've got to know the girls and guys at these stores and I have asked why they let this go on. Apparently dollar general approves of this behavior or he wouldn't be working there. Move over Wal-mart, dollar general treats its employees worse..

I recently left DG. I worked as a lead in Wichita Kansas at store 5877. The sm is horrible, the DM is creepy. They do not care about the customers. The manager ** follows people around the store trying to catch them stealing. She drives customers away. Pays employees off the clock to work for cash. Slanders other employees ruining their reputation. This manager told everyone I was stealing from the store. What a lie. I would never do that a good and honest boss would address concerns in private and also have the proof to back up the claim. All this company cares about is money and stocking the store. The upper management is rude, and doesn't listen to any complaints. The SM physically grabbed another employee hurting her arm - nothing was done.

The inventory in the store is always depleted or nonexistent. The cooler for ice cream is not working most of the time. It was not working when it was just installed. Finally got it going and it went out before very long. Management changes frequently, the employees complain about their work environment and there is a huge turnover as well. The Family Dollar store next door is much cleaner, and much better stocked.

I can't place an order!!!!! I want to be able to order items online but can't because of the doubling & tripling of an item in my cart when I try to remove it!!!! CRAPPY SYSTEM!!!!!

My daughter fell on a wet Floor at dollar general. She was not hurt bad. When I ask manager for an incident report for my insurance co., I was told I could not have one because there was a wet Floor sign by the door. This was at dollar general in moweaqua il.

I shop at the Dollar General on a daily basis because it's about a mile from my home. We were bless to get a local store in Dodson Branch. However I had went in to make a purchase and the assistant manager that I will call ** was rude to me for no reason. I asked if they could make change for a $20 and I was told the clerks were not allowed to do that even if a purchase was made. The clerk did make change for me but the assistant manager Miss ** said she would never do that again for me.

I am complaining that someone called general one dollar store and ask them to have Cheyenne cigars plenty for pack or arrive new boxes. After Cheyenne cigar are gone fast, out of stock about one week, then someone bought full boxes. That's not fair how cheap about $1.85 and someone or people buy fast, gone and out of stock.

The DG store in Eminence, Mo is new and much needed in our small town. From the time this store opened customers are asked if they want their receipt. Of course we want our receipt in case we have to bring an item back or for the $5 coupon. It looks dishonest. This is the only DG store, or any store where I was asked if I want my receipt. There are other problems, but I believe it is because the corporation is poorly run and customer service is something the company does not care about.

Dollar General #6620 Manager needs retraining! This isn't my first time in this store. It's usually late afternoon. The manager ** is not at all professional. She's always talking her personal business with customers. This morning was horrible. As I am in the store she's walking around talking about how she doesn't want the guy manager there with other associates and vendors as well. If there's a problem with the team I feel it should be discussed with the team and district manager. I've been in retail 12 yrs. This behavior from her is very nasty. Customers talk and complain about her with all her personal business all the time. If she's telling something she's very loud with it. This needs to be completed asap!

I noticed my receipt did not total what the register said and I found they charged me $1 extra as a convenience fee (on the receipt). I questioned it and they said "oh yeah they're doing that now". It's a Dollar Store. I go there to save dollars, not have them taken away. I was not given the option to opt out of the transaction or anything. Not going there anymore.

I visited your Location on Moreland Avenue in the Title Maxx Plaza. On the first of every month, I pay all my bills and buy one hundred dollars worth of cleaning supplies and odds and ends etc. This particular day my sugar diabetes was high, and I had to urinate. There were two Black Young ladies in the store. The young manager, a young Black female was extra Ghetto, and on the phone on a personal phone call, when I asked to use the restroom, she said 'no' rudely. I will never spend my money in one of your stores again.

I took my 90-year-old mother to DGS. She said she didn't need me to help or tag along and that she wouldn't be long. So I pulled up to the front door to save her some steps and for her own safety. Almost immediately, I was confronted by a manager with attitude to spare yelling at me, "YOU CAN'T PARK THERE!" I told the manager that my mother was 90 years old and I didn't want her to walk across the parking lot. That didn't matter.

I shop/shopped at the DG in Dahlonega, GA. I was going thru my normal shopping list of items as I do every few days. When I got to check out, the last thing on my list was two packs of cigs. They didn't have the ones I normally get in stock, so I said "instead of the 100's I'll get the 120's". I then said she'll be fine with those. The lady immediately said, "I can't sell you cigarettes if they are for someone else." I thought she was joking. I'm 50 and my wife is 46. I can buy alcohol and put it in my fridge and give it to family and friends. I can walk in a store and buy a firearm and give it to my wife or whoever is legal that I would like to give it to. I left all other items on the counter and told them that they can keep it all. There is a store right next door that can handle my biz.