Dollar General Reviews

Mobile App doesn’t work. Can’t get a password reset. Never can use their digital coupons because I can never get into my account. I have put in the correct phone number and email. Dollar General help me.

Purchased sale items. Was not given sale price. Cashier left the store to smoke in his car before I could even check my receipt. I know because he was sitting in it as I was parked beside it! I came back a few days later to ask my my refund, and was happy to see the same cashier. He was not happy and said it was not him, and I said I remembered him and it was. His response was, "well to you people, we all look the same anyway". I was flabbergasted!

I used to like shopping at my local Dollar General (Ladysmith Road, Ladysmith/Ruther Glen, VA). But today was the last! It's hard to pick an area in the store that isn't up to par. Lots of empty shelves, merchandise in and out of boxes litter the aisles and make it hard to navigate. Merchandise strewn all over the store! About a month ago a team of workers came in and really did a good job cleaning the store. That lasted about one week. To top it off, the manager and other clerks have a real 'No Care' attitude. Most of the time they are talking to the delivery persons, themselves. Or outside of the store on 'A Break'. None of the personnel are friendly, just look bored. Come on folks! Enough is enough. Fire the whole bunch, clean and organize the store. I am NOT the only person who feels as I do. I Quit doing business with my local store,

So many of their products scan a different price than what the shelf price says. Today two of the five items were incorrectly priced over $1 each. When I told the clerk, she changed it, but I am so tired of this. I don't think I will shop here anymore.

This company and every experience I have with them is awful. It doesn’t matter what store - there are a few good ones and some decent employees, so let’s separate them from the corporate aspect right off the bat. Those employees do NOT represent the company, no matter what we believe - they DO represent what is happening to our local economies and towns. The company, however - the corporation itself - sabotages employees. It sabotages everyone. Let me explain. The bottom line is all they worry about. Sales. The employees and their safety, their mental and physical health doesn’t enter into the equation. What’s more, the customer doesn’t enter into the equation.

The store on MLK is cluttered with little room to move around. Dark negative atmosphere. Dangerous ** vibe, attitude issues, dirty store and rude staff. It's a miracle this piss poor location is open.

I believe they practice in bait and switch in both in store and with digital coupons. They put products above a price that is not for that product and if you don't notice it you pay the proper price and if you do they don't honor the listed price. As far as digital coupons are a absolute joke. They say one thing but mean another or they just don't work at all. Also they offer coupons that come with your receipt that claim to take 5 dollars of a 25 dollar purchase on a specific Saturday but unless you know that you have spent 25 dollars prior to tax without the help of their register the coupon will scan as if accepted and no longer be good but will not take off the 5 dollars. The business is one big scam if you ask my opinion.

The Dollar General store on Chadbourne Street is FILTHY. The stores has been cluttered and unkept for awhile, but it has progressed to filth! Yesterday at 6:00 pm I went to purchase bottled water. Aside from the two employee cars not another car was in the parking lot. I couldn't figure out why, until I walked inside. Awful! The store needs to be shut down!

Is bad gift card Because paid $25 for an Apple gift card and I got the receipt. Got the card paid my cash and a day later. When I just wake up now that it's not active. They took my money and when I tried to get my money back for it They denied me. So they stole my money.

Manager and employee were extremely rude and confrontational. Refused to honor sales price on merchandise and tried to change the price to full price. Refused to provide a name and constantly referred to changing prices on other customers and I was the only one that had a problem..since I caught them. They then refused service. Employee then tried to start a confrontation in front of the store. Will never return to this store or this town. Horrible service!!!