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Dollar General Reviews
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This store is so unorganized and nasty! I went in there last week to pick up a few things, you can't get down the aisles to find anything. Also the candy and gum at checkout is covered in dust. Won't be going back.
Poster board marked $1. Charged $4. Koolaid marked $2.65 charged $3 *5 boxes. Uno cards marked $1.90 charged $8.00 * 2 sets. Was in a rush and did not catch the overcharges until I got home. Deleting the app, marking any emails as spam, and will drive 25 minutes to go to a non Dollar General store that is honest. Sat 4/15/23 @ 10:31 Dollar General 11415 Augusta Rd 29654.
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I have been a couple of this store in Eastpoint Florida for many years. The cleanliness and service and well stocked shelves have gone down significantly. They rarely have anything I want anymore. When you ask for anything they look at you as if you are bothering them Especially John the manager and Tialla. I don't know her last name but she is rude and give looks that could kill. Very disappointed. I think I'll take my business to Family Dollar. Well stocked, clean and friendly associates.
It is of my opinion that Eckrich made the best bologna, pork chops, ham. Well you previously could go the Dollar General and purchase Eckrich bologna - not anymore. I have talked to the distribution center for Eckrich and they lost their distribution here in Texas. Dollar General let them go. Personally, I think they have to cater to Oscar Mayer, and that most people prefer Oscar Mayer. NOT TRUE! And it is not only the stop selling of Eckrich bologna, but Gilmer, Texas has one of the trashiest stores, I mean every time I go in there - trash and boxes stacked ceiling high. Never can look for anything so much boxes and trash. And sometimes you go in you should have wore your mask, I mean it reeks of a soiled bathroom. Summertime it is so hot, had employees state management will not let them turn the air adjustment down. They never have enough employees - so Dollar General is very guilty of cheap labor, bad filthy stores, and lack of good management.
Many of the products that are not from the dollar aisles are higher at the register than what the stickers on the shelf reads. It's not just seldom, as it's a regular thing. They aren't higher by a few cents, it's usually a dollar or a couple more at the register. I don't understand how this could go on so long and not be illegal..
I went to Dollar General store #21839 Mount Carmel, Tennessee and purchased several products and some of the mobile coupons did not come off. I contacted customer service and they would not credit me for these coupons. They used a ** excuse and the cashier was no help. She said if she redone it. I would not get the $3/$15 or the coupons that did apply I would not get credit for. This store has been nothing but a problem and had poor management and Dollar General customer service is a joke. They never help you then just use a lame excuse. This reminds me of why I stopped shopping at Dollar General over a year ago.
Recently I have taken my business to Dollar General Store. I can still get good deals, and save money on cleaning products, and the workers are friendly and helpful. I am pleased with my shopping experience. I have a couple of other stores I go to when I am in town but Dollar General is the one that saves me the most money.
It doesn't matter which one you go in. They'll all dirty and cluttered, the people are usually good, but there's too much stuff in the aisles, you can't get through. I mean boxes and products stacked up where you want to buy something. Why do I go back? Because they have what I need and it's close.
I was using my debit card. And it had money on it. And they told me to wait. And there was 3 cashier people there. And 2 register there. And only 1 open so I had to go to the atm machine to GET the money out of the machine.
My daughter and her cousins were stopped and questioned, and according to DG it was because they were in the store for an hour, which is "suspicious" behavior. The associate that was working asked my daughter what is in her pockets, to which my daughter showed and answered, “my phone”. The associate then continued with these girls saying she is “really starting to question what is going on here” because they were looking around, picking things up, and putting them back. You know, what most people do when they are shopping!!! She then proceeded to tell them that “they are looking suspicious, and the little girl has a bag with her.” The sales associate refused to give out any manager contact information until she was pressed over the phone and then I stopped in to get it as well.
I have called the district manager Andrew, who seems to not care at all! Not one apology, not an offer to give their money back, because they STILL bought something after all this, nothing was said or done to rectify this when NOTHING was in their pockets. They stole NOTHING! This SD store simply saw 4 Hispanic kids shopping around and thought “this is suspicious.” I asked Andrew if he would like me to share the recorded part of the conversation to which he said “I guess if you want to you can to help paint your side of the story.”
I then asked I then asked him for the VP of sales contact, because of his lack of caring, and he refused to give me any other contact information and referred me to the DG site to fill out a “contact us” form. I’d like to point out that no one else was stopped while they were in the store, just the 4 little Hispanic girls walking around. They did not steal a thing and continued to purchase something. I will not support this kind of behavior and please ask yourself if this was your kid, would you shop here again?
Dollar General Company Information
- Company Name:
- Dollar General
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