Dollar General

Dollar General

 3.3/5 (3264 ratings)
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  • 1 stars

About Dollar General

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Dollar General Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer Verified Buyer
Original review: July 19, 2022

I went to Dollar General store #21839 Mount Carmel, Tennessee and purchased several products and some of the mobile coupons did not come off. I contacted customer service and they would not credit me for these coupons. They used a ** excuse and the cashier was no help. She said if she redone it. I would not get the $3/$15 or the coupons that did apply I would not get credit for. This store has been nothing but a problem and had poor management and Dollar General customer service is a joke. They never help you then just use a lame excuse. This reminds me of why I stopped shopping at Dollar General over a year ago.

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Rated with 5 stars
Verified Reviewer
Original review: June 5, 2022

Recently I have taken my business to Dollar General Store. I can still get good deals, and save money on cleaning products, and the workers are friendly and helpful. I am pleased with my shopping experience. I have a couple of other stores I go to when I am in town but Dollar General is the one that saves me the most money.

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    Rated with 1 star
    Verified Reviewer
    Original review: May 28, 2022

    It doesn't matter which one you go in. They'll all dirty and cluttered, the people are usually good, but there's too much stuff in the aisles, you can't get through. I mean boxes and products stacked up where you want to buy something. Why do I go back? Because they have what I need and it's close.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: April 15, 2022

    I was using my debit card. And it had money on it. And they told me to wait. And there was 3 cashier people there. And 2 register there. And only 1 open so I had to go to the atm machine to GET the money out of the machine.

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    Rated with 1 star
    Verified Reviewer
    Original review: April 12, 2022

    My daughter and her cousins were stopped and questioned, and according to DG it was because they were in the store for an hour, which is "suspicious" behavior. The associate that was working asked my daughter what is in her pockets, to which my daughter showed and answered, “my phone”. The associate then continued with these girls saying she is “really starting to question what is going on here” because they were looking around, picking things up, and putting them back. You know, what most people do when they are shopping!!! She then proceeded to tell them that “they are looking suspicious, and the little girl has a bag with her.” The sales associate refused to give out any manager contact information until she was pressed over the phone and then I stopped in to get it as well.

    I have called the district manager Andrew, who seems to not care at all! Not one apology, not an offer to give their money back, because they STILL bought something after all this, nothing was said or done to rectify this when NOTHING was in their pockets. They stole NOTHING! This SD store simply saw 4 Hispanic kids shopping around and thought “this is suspicious.” I asked Andrew if he would like me to share the recorded part of the conversation to which he said “I guess if you want to you can to help paint your side of the story.”

    I then asked I then asked him for the VP of sales contact, because of his lack of caring, and he refused to give me any other contact information and referred me to the DG site to fill out a “contact us” form. I’d like to point out that no one else was stopped while they were in the store, just the 4 little Hispanic girls walking around. They did not steal a thing and continued to purchase something. I will not support this kind of behavior and please ask yourself if this was your kid, would you shop here again?

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 23, 2022

    I attempted to take leave due to a medical issue that prevented me from standing for long. My claim was denied by one examiner, then replaced with an entirely new examiner days later. I’ve continuously battled for weeks to return to work, but when you have an examiner that isn’t helping you at all, it’s extremely difficult. These reviews aren’t lying when they say this company is a joke.

    5 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 17, 2021

    I have been a victim of harassment. My wife has been recently had a serious burn so I have the responsibility of doing the shopping so I walk in the Dollar General store to purchase some items for the kids' food product. But I go to check my wallet and my card was left at home so I say to the cashier which was the store manager I have to put items back because my credit card was not with me. He proceeds in a smart manner. "What did you get all this for wasting my time?" he says. I say I'm sorry but he mumbles on.

    Today 12/14/2021 me and my close friend had walk in the store to purchase some pizza bagel for the kids, sand gauze for my fiance who just returned home from the burn center. As I grab the items to purchase I was told I had to leave and that I'm no longer allowed in the store. Me or my friend. I proceed to say, "You must have me mistaken for someone else." The cashier and another employee tells us to leave and I say, "Why and what have I've done?" The store cashier tells me that it was for the last time I was in the store. I'm confused because the last time I was there I had left my credit card home and said to cashier, "I'm sorry I can't get the items." So I asked again, "Did I say or do anything to any employee at the store?" She says, "No you didn't." But the other employee starts threatening to call police.

    But I ask another question, "So you are banning me for leaving my credit card at home?" I say to them why but I did nothing wrong. I said sorry and left. She said the manager said I could not come back to store. Never again. Now if I'm wrong as saying be ** and how I got treated today was the most stressful moment in my life. No one should get treated this way. Never. I couldn't feed my family or change the bandages for my wife burns because the manager took a personal vandetta out on me. I'm 51 years old and sometimes I forget but I will never forget how I was treated at dollar general. I want this to be publish and action taken now. I will send this to every lawyer newspaper that will see my complaint.

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 20, 2021

    Dollar General Northbrook Blvd North Charleston SC, is extremely understaffed, shoplifting is ridiculously bad, especially in the morning empty wine bottles litter the aisles, you can tell employees are scared. The North Charleston police need to advised of the situation about the theft at this store. Shelves are bare, they hardly ever stay open in the evenings anymore, the trash outside the store is so bad when the wind blows it goes everywhere. Corporate does not Care, or value the safety of its employees.

    6 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 18, 2021

    I spend roughly four hundred dollars a week in this store and yes I can back up my statement with receipts! Today was the straw that broke the camels back! Cashier was a total **! Didn’t bag half my items! The entire time during the transition she’s huffing and puffing and acting like it’s killing her to scan a freaking can of soup! She had half my items on one side of the counter the other half stacked on the turnstile NOT in bags. Again she’s moaning and groaning. I even asked her if she was sick. She didn’t even answer me! I literally would have waited if she needed to use the restroom or something but no she literally has the disposition of a stale piece of bread!!! I will not return to this store… not that they give a **! I have heard them talk crap about other customers who ask about coupons etc… And the store is FILTHY!!!!

    5 people found this review helpful
    Rated with 5 stars
    Verified Reviewer Verified Buyer
    Original review: Aug. 27, 2021

    Had wonderful experience shopping at Dollar General today around 9:30 a.m. in Rector, Arkansas. The store was clean, well stocked and in great order. I ask two different clerks where two different items were and they gave great service. It was great shopping experience to be able to find the things I needed in an expedient manner. I really enjoyed shopping there!!

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    Dollar General Company Information

    Company Name:
    Dollar General
    Website:
    www.dollargeneral.com