Dollar General Reviews

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About Dollar General

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Dollar General sells a wide range of everyday goods at affordable prices. The company offers groceries, household items, health and beauty products and seasonal merchandise. Since 1939, Dollar General has expanded to over 19,000 locations in the U.S., aiming to provide convenient shopping options and value for budget-conscious consumers.

Pros
  • Clean and organized store
  • Good value for money
Cons
  • Inconsistent customer service
  • Long wait times at checkout

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Dollar General Reviews

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    Page 1 Reviews 0 - 5
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    Sales & MarketingOnline & AppStaffBilling

    Reviewed May 17, 2026

    I absolutely love Dollar General. The app is amazing. A new store opened here in Billings, Montana, and then the manager Dawn is amazing. She is so helpful and friendly. I definitely will be returning and I definitely recommend.

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    Customer ServiceMaintenanceStaff

    Reviewed May 7, 2026

    Love Dollar General and the employees are so nice and I love everything about Dollar General but not the headphones. I bought a pair of headphones for my daughter and she loved them so she plugged them into her phone and listened to songs all the way to the movies and all the way back. So this morning she wanted to listen to more songs. So she plugged them into her phone and right as she was walking to pick up her phone it dropped. Luckily her phone didn't break but the headphones did. She was soooo sad so I don't recommend the five dollar headphones for kids unless you want them to cry. So I give the five dollar headphones a one star but I give the employees five stars.

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      Customer ServiceStaff

      Reviewed March 26, 2026

      Recently I have went into Dollar General and I have been Spoken to every time, My Wife and I were both shocked but very pleased. Teresa has a very welcoming voice. Also she has Amazing Customer service. Keep up the good Work! Happy to see someone with a good personality and hospitality.

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      Staff

      Reviewed March 14, 2026

      Great store and employees. ** At the store is great manager and her public relations exceed far beyond, she takes pride in stocking and greeting every customer, she is the difference between a bad store and good one. This is the store on HWY 281 North.

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      Staff

      Reviewed March 4, 2026

      Would like to comment on store # 21859 employee **. She greeted me as I came in, even though she was stocking product; she directed me to the product I was after and was very friendly. She also was the person dedicated to check customers out. Dollar General has found a gem in ** but doesn't deserve to work alone.

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      Sales & MarketingPriceRates

      Reviewed May 21, 2026

      They have a shopper which lists digital coupons which don't match what products on their shelves. Example: Pepsi 12 pk was 3 for 12.00, they only had the 15 pk (3 free) of Pepsi and they would sell them under the sale price. If they advertise the 12 packs they should buy them to sell them. Not just to get people in the door with deceptive ads. Then they have stare tags on the products advertising what products are on sale included for this price. When you get to the register one item on the list had not been put in to ring up as the sale price. If people aren't watching their costs they will pay full price for that one product which was double the amount it was supposed to be.

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      Staff

      Reviewed May 18, 2026

      15 people in line and 2 employees. 1 is watching the other one run the cash register instead of opening the other one. It is like that every day. After 4 in the evening it takes 30 minutes to get through the line.

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      Sales & Marketing

      Reviewed May 17, 2026

      I went to the Dollar General store on Lewiston Road in Greensboro NC on May 15. I got the items that I wanted to purchase. When I was checking out, I told the young man that the items were on sale. He went and got a young girl to come and check. She proceeded to tell me that I couldn't read and that I was stupid. She then told me to get the --- out if her store. I work will the public everyday and I do not talk to people that way. The young girl was **, skinny and had fake eye lashes on with a butterfly on them. I will NEVER go back to dollar general again. I told my family and friends to boycott dollar general.

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      Sales & MarketingPunctuality & SpeedStaff

      Reviewed May 14, 2026

      The employer refused to let me enter at at 9:45 pm, even though they advertise they're open until 10 pm. I'm sure the employee wanted to go home early, but don't we all?

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      Customer Service

      Reviewed May 11, 2026

      I went to the store once to reload visa card. I went to reload it. Was a reloadable. The girl was rude and really snotty and didn't know what she was doing and I left in tears because I never thought that people would be disrespectful. I'm a disabled person.

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      Dollar General Company Information

      Company Name:
      Dollar General
      Website:
      www.dollargeneral.com