Dollar General Reviews

I recently visited Dollar General Store #17865 (Winterville), and I have to say, Antonio made my experience absolutely incredible! From the moment I walked in, his friendly demeanor and welcoming smile made me feel like a valued customer. Antonio went above and beyond to assist me with finding everything I needed. He was patient, knowledgeable, and genuinely enthusiastic about helping, which is such a rare quality these days. Even during a busy moment in the store, he handled everything with grace and professionalism.

I stopped into the Lebanon Maine Dollar General on Monday. When leaving Maine on Tuesday, I realized my keys were missing. I tried calling Dollar General but had no luck reaching anyone by phone. I called their corporate office and left a message. Within 24 hours, Michelle, the new manager for that district called me back. She got a description of keys and literally within 30 minutes, alerted me that they had them in their safe. I live 2 hours away and Michelle ensured me she would have the keys mailed back, which I received today. I am so grateful to Michelle and Dollar General FOR HIRING HER. She went out of her way for me, just knowing I had been in their store. She saved me over $500 and some sleepless nights. Thank you Michelle!!

I went to DG at 3338 Broadway in Garland, Tx to get the pink trash bags I love. It was my first time and I thought before I went that probably like many places they say they have something and when you get there they don't have it! But I was pleasantly surprised that it did have my Glad PINK good smelling trash bags and I got 3 of 20 as I thought perhaps they wouldn't have anymore. Then, I looked around and found the cutest little woman bag for $10 and was even more glad to get it when I found it wasn't made in China. I was happy and continue to really like DOLLAR GENERAL. I just hope it doesn't CLOSE like so many GREAT VALUE stores have been closing lately!

My recent trip to Dollar General was great! The store had everything I needed, from household essentials to snacks, all at really good prices. The checkout was fast, and the staff was friendly. Plus, the store was clean and tidy, which was nice to see. I also liked that Dollar General supports local communities through donations to food banks. One suggestion for improvement would be to expand the selection of fresh produce and perishable items. Additionally, it would be helpful to have more self-checkout lanes to speed up the process during busy times. Overall, it was a positive experience, and I'll be back for my next shopping trip. Visit for more info dgme info.

I live in El Dorado KS and I drive 45 minutes to Rose Hill KS to the store at 420 N Rose Hill KS because of their outstanding customer service. Every time I come in here they are always friendly, courteous, and helpful. If I can't find what I'm looking for they are always eager to help or suggest alternative products. When I come in here it's like visiting friends. I want to give a big shout out to ** (asst. Mgr), ** (employee), and ** (employee) for making all my visits enjoyable.

Advertised items are out of stock. Shelves are empty, but aisles are blocked by 6-Wheelers full of stacked sky-high boxes waiting to be shelved. Maneuvering around these blockages make you retreat and try a different route. Based on the ad, this morning I had 6 items on my list. Not a single item was available. This isn't unusual, but today was particularly frustrating because a couple of the items were intended to be Christmas gifts. I am frustrated and done with your store. For a few cents, or even a dollar more, I will patronize a place that has what I need...and way better customer service (different issue, but one I can generally deal with).

Dollar General is a good place to stop for small affordable essentials but to be open on holidays where employees can’t be with their families is unacceptable. Why is money more important than the employees is beyond me! Wa****t, Ta**t, other retail chains were closed today.

Dollar General need to give up the ghost and close permanently. Products on floor aisles blocked w shipping carts. The whole store is in disarray. Products in boxes in coolers, sign says out of order. Looks to me like you don't care anymore just close them all and get it over with.

Whenever I go in the staff are helpful and friendly. The prices are reasonable and the quality is great. I am a teacher and I purchased lots of items for my students and co-workers during the holiday season. My favorite store is store #12419 in Wappingers Falls. Elva and Gigi are the best.

I purchased a Google gift card from the store at 21st and 129th. The cashier did not load the card correctly and it stated as much on the receipt I was handed. The receipt states in BOLD PRINT: Card load has failed. Customer is entitled to an IMMEDIATE REFUND. They wouldn't give it to me. They said I had to contact customer service. I did. They refused to help me. Then they wanted me to fill out an e mail form and submit a complaint, this achieved nothing as well. They then told me a DM would return my call within 24 hours regarding this issue (that was Friday), as of today, Monday, I still haven't heard back from them. Word to the wise: Do not buy any type of gift card from any DG location!!! They have no clue what they are doing or how to load them and you will lose your money. They do not honor their receipts!!!