Dollar General Reviews

My review is more to do with a manager at the DG closest to me, Russelton PA. She wears a puss on her face constantly, never a smile or acknowledgement of my existence, never welcomes shoppers. If she makes a mistake she blames it on the customer not Speaking clearly. I have spoken to employees no longer working there because of her. She is worst to them. I can only imagine how bad. She should not be in any CS position and definitely shouldn’t be a manager in that type job. Why do you all let her continue working there? Chasing employees and shoppers out. If I see her working, I walk out and go to Family dollar a quarter mile further.

I just came out of a Dollar General in Albany Georgia 1162 Dawson Road. I really enjoyed this guy. His name is **. He said that's what they call him. I cannot pronounce his name but anyway usually when I go in a store of Dollar general everybody is good. They nice. They sweet but this young man was very very sweet. He asked me was everything okay, did I find everything I wanted and I told him yes and when he got through bagging my groceries and I paid for my food he said, "You have a great day and God bless you," and I was so happy to hear that.

I recently visited Dollar General Store #17865 (Winterville), and I have to say, Antonio made my experience absolutely incredible! From the moment I walked in, his friendly demeanor and welcoming smile made me feel like a valued customer. Antonio went above and beyond to assist me with finding everything I needed. He was patient, knowledgeable, and genuinely enthusiastic about helping, which is such a rare quality these days. Even during a busy moment in the store, he handled everything with grace and professionalism.

I stopped into the Lebanon Maine Dollar General on Monday. When leaving Maine on Tuesday, I realized my keys were missing. I tried calling Dollar General but had no luck reaching anyone by phone. I called their corporate office and left a message. Within 24 hours, Michelle, the new manager for that district called me back. She got a description of keys and literally within 30 minutes, alerted me that they had them in their safe. I live 2 hours away and Michelle ensured me she would have the keys mailed back, which I received today. I am so grateful to Michelle and Dollar General FOR HIRING HER. She went out of her way for me, just knowing I had been in their store. She saved me over $500 and some sleepless nights. Thank you Michelle!!

I went to DG at 3338 Broadway in Garland, Tx to get the pink trash bags I love. It was my first time and I thought before I went that probably like many places they say they have something and when you get there they don't have it! But I was pleasantly surprised that it did have my Glad PINK good smelling trash bags and I got 3 of 20 as I thought perhaps they wouldn't have anymore. Then, I looked around and found the cutest little woman bag for $10 and was even more glad to get it when I found it wasn't made in China. I was happy and continue to really like DOLLAR GENERAL. I just hope it doesn't CLOSE like so many GREAT VALUE stores have been closing lately!

Shopped at the Colchester, VT, Prim Rd store on Saturday using my member app at checkout.. Overcharged me for two items by $2.10 plus did not give me the promised $5-off-with-$25 purchase. Second time an overcharge/lack of $5-off has occurred in recent months. Manager wanted to re-ring entire purchase in order to give me the credit, time which I did not have available. Why can't it be done right the first time?

Britney ** at Gary store told me that it wasn't her job to put dog food out and she wasn't going to get a bag out of the back for me because someone should have had it put out already & it wasn't her problem. She did let me know "there's smaller bags of the brand you want on the shelf you get that"

When I saw the cashier walking away from the counter, I told him I was coming. I had one more item to get. He stated he didn’t have time to wait for me. He then walked away and took over ten minutes to come back to the register where he berated me in front of other customers for not using self self-checkout! Done with Dollar General!

I am done shopping at Dollar General. Why do they update systems and then no one knows how to use them. I couldn’t get a coupon refund. Or return an item. And if something rings up the wrong price you are stuck with it cause no one knows how to use the new system to do anything. What a way to run a company.

My local DG is neat and tidy. It is well stocked and in order. The clerks keep the shelves straightened and the floor swept. All clerks are pleasant and helpful. I shop here at least once a week. Five Stars!!