Dollar General Reviews

Anna ** at store #22613 is simply amazing. She is always willing to take to the time to see if you have any questions. Thanks for your help. KURT & SHARON

Ms. ** and the manager, whose name I believe is Ms. **, have been absolutely amazing! They helped me learn how to coupon shop and assisted me throughout the entire process. Because of their kindness, patience, and excellent customer service, I now go every Saturday to take advantage of my weekly coupon deals. I have shared my wonderful experience with my family and friends on Facebook and have recommended this location to others because of the outstanding service these ladies provide. I truly appreciate Ms. ** and Ms. ** for going above and beyond to help me. They are a wonderful representation of what great customer service should look like! Thank you to these amazing ladies for everything they do! Location: 5120 Warm Springs Road, Columbus, GA 31909

I am so amazed and impressed with the personal care, attention and time Angela took to rectify a bad situation at one of her stores that she personally was not there for. She is absolutely amazing and I can't thank her enough for caring not just about my experience at one of her stores but how sweet, considerate and understanding she was about my autistic handicapped son. Thank you Angela and GOD bless you!

A big shout out to ** store 10276 Dyer Indiana! Debra really goes the extra mile, she really cares about customers and it shows. Many times stopping from her hard work to walk customers to the exact item. I have seen her work in extremely hot conditions with No air conditioning, which no store should be without! She should be rewarded for working in the store that felt like oven recently. I have been a customer for about 20 years and Debbie is one of a kind! Thank you for your caring customer service! Lucy R.

I bought 2 bags of chocolate peanuts from Dollar General. Both my wife I ate only a few (out of each bag) and noticed a strong chemical taste. We immediately stopped and spit out the remainder. Both of us got sick within an hour and both vomited. We called to inform Dollar General and all they said was “we will inform the company”. No suggestion we return it, destroy it or we go to get medical care. Three days later after not hearing from anyone (they took our email and phone) I contacted them only to find that “it is being reviewed”. They were not concerned how sick we got, asked nothing about us or the product and again reminded us “it is being reviewed”. I told them I felt they should have immediately removed the remaining product and possibly inform the health department.

How is it possible that a store's hours are 8am to 9pm they can just put a sign on the door that it is closed due to staffing. What business can't even staff a facility, is it because they can't pay a salary that can support a family? I'm sure DG pays bare minimum. Most of their employees are on ebt to survive.

Thrown out after I carried what I bought in store to replace the toilet paper because it was lavender scent. Dollar General 18 Ave South and 22nd st. Saint Petersburg Florida October 3 2026 about 930 am.

Store #11579. I went to DG around 6pm for some spider webs and a big spider but only thing they had was the web but no spiders. So I purchased ghost lights instead and like always I purchased extra products that I needed. The cashier rung me up. I paid for my products then as I walking out 1 of my god babies walked up and asked which salt to buy when cooking and so once I answered he went and put the other salt product back and then went back to register to check out. While in line a woman with a busy child was so bold to say he went out the door with the product so the cashier runs out the door yelling at another young man who was never in the store telling him that he needs to bring what he stolen back or she was calling the police.

I bought a gallon of milk for my 9 year old son on 9/30. The milk expired the day before. It was awful. How does a store sell expired milk for a child to drink?

The Dollar General at 6568 Hwy. 16 N. in Conover NC, is by far the worst organized and poorly staffed and managed store of any kind I have ever shopped in. Whatever happened to the importance of good customer service?? I live a quarter mile from this store, and I will drive 2 miles in either direction to aother DG to avoid dealing with these employess.

I was helped by a nice young man with long hair and a beard and sadly I can't remember his name but the ** lady that I guess runs the store was so rude to the poor boy. He helped me from everything I needed. He showed me were the items I needed was and from the front I heard a lady scream over the low music you have a customer. So he ran up to the register as fast as he could. He had mobility problems from the way he walked but as I got to the register and he finished with the person in front of me she was already yelling at the poor guy "you can't just stand around you have totes"? And he did not finish taking two steps and she was yelling "you have customers where you going? I have never seen such a abusive women in my life.

Don't purchase or load any prepaid cards from Dollar General. After activating a prepaid card in the amount of 145.00 I was literally scammed. Upon trying to activate the card I was told by Dollar General that the card had been redeemed although it was never activated or used. They stole my money and refused to give me a refund. Even though I provided a receipt and proof of purchase they still refuse to refund me my money and wouldn't tell me where the card was redeemed.

Our Dollar General has been without A/C for over a month and their employees are expected to work in there sweating trying to keep up with customers and stock shelves. They are so busy and the only place they can plug in fans is toward the front of the store and the deeper you get in there the hotter it is. Corporate apparently doesn't give a shit about their employees or they would have got this fixed and made it high priority but as they sit in their air conditioned offices making the call the chocolate candy is melting over on the shelf and it is had to say what the gel pills in the bottles are doing but probably melting together on those shelves.

I think Dollar General should remove the "Round up" option from their store's machines at check out. It's rude to ask customers to donate or give money to them when they don't hire people who are seeking employment there. We shop there because other places may not be as affordable. When you don't hire "certain" people (with no good reason), yet ask them for extra money to pay your taxes at the end of the year.... Those same people you don't wanna hire. We need our extra money and don't wanna give it to a company that refuses our applications for hiring, yet the hiring signs are still up. That's not okay, and it's upsetting. "We won't hire you, but donate to us instead" is the message you're giving. Please remove them.

While this is my favorite store chain they definitely need to stop building stores and focus on the ones they have now. You can not drive down the road without seeing a new store being built. However, when you enter most of their stores you see carts everywhere and merchandise placed all over the floor. You can barely walk in the isles. Please sit back and think about your staffing issues and why you have them. You do not pay enough and the staff you do have is overwhelmed. Obviously they do not feel supported by management or they would not leave. Please fix the stores you have and pay your workers a decent wage.

I went to Dollar General to pick up a few items, I decided to pick up a few more things since they had digital coupons for a lot of stuff I needed. I tried to get my coupons online since the store does not have sale paper available to clip coupons, I had the worst time trying to get the App, it never works for me, then when I finally got the App it would not accept my password, so I decided to change password, while I was waiting for this option to come to my email (which it never did), I decided to try my password a few more times then it locked me out. So now no coupons were not available for me, I paid full price for all my items.

The Elmendorf Dollar General is the worst. Never can they honor coupons or prices on the shelf. It is the same thing over and over. This store needs to be shut down. No one in the store can figure anything out. Coupons for their store never work and then the staff do not honor it. They just look at the coupon and say it doesn’t work. Worthless store.

Again Dollar General does not have sale items in stock. Had to cancel order through DoorDash, even though order was place through their App. No reception canceled. Order products not in stock.

Every time I shop at a Dollar General, it’s several different stores. They have tags up for stuff on sale like macaroni and cheese two for five. You get up to the restroom and then you look at your receipt. It was $3.80 a lot of items have sell tags on them, but you don’t get the sale you get the this is **.

You can't beat the staff. They're excellent but when you buy something from Dollar General go back to get it again they don't have it no more.

The Dollar General on Davis Hwy in Pensacola FL 32514 has the most miserable cashiers, including all the newer employees except for Miss Vicki! I avoid going to this particular DG now because the employees are so unfriendly and are unhelpful that after I've made my purchases I leave feeling unwanted.

I wanted to write a review about a specific store. But apparently they are paying Google tons of money. But the store on Alderman Road; Grays Creek, NC has to be the worst of the bunch. The worst! Recently they were closed for over 2 weeks. They said system issues. BS, a DG 5 miles away was open the entire time. I was at the store today and waited 20 minutes in line. When I got to the register, they closed it, so I had to wait another 5 minutes. I am not going there again.

The prices are never what they are listed as, the coupons don’t work half the time and the return policy is terrible. In 2 occasions I have tried to return something and received nothing but hassles and BS. The first occasion was a shower curtain, it was on clearance sale for 8.00, got it home and the inside had runs in the fabric and nicks. Took it back the same day and was told the clearance items were non refundable. There was no signs saying this and no policy listed and it wasn’t noticeable until you opened the package and unfolded it.

I live in lady lake and refuse to ever go back in the DG in lady lake. Always a line employees will not help. Always blocking off lanes to stock and I can’t get to products I want. I absolutely refuse to ever go back in until staff is changed, new staff trained correctly. I will continue to visit the one in leesburg.

I have never been in Dollar General without being overcharged!

Dollar clearly has a very poor leadership at the top level. The employees must be working for Satan. They often only have one tired person working in the entire store trying to stock and run the cash’s registers. I feel sorry for the employees the few times I have stopped by but avoid going there anymore. Get your stuff together or retire and let someone else lead in your corporate world. This place needs to be brought up to humane standards!

Today I went to Dollar General Branch Ave in Providence RI. This is a store I’ve shopped for over ten years. The employees used to be so friendly and helpful. Since they reopened (after closing due to water damage) the experience is a lot different. Today I asked for a receipt and the cashier, Shea who said she was a manager rudely pointed to the trash bucket overflowing into the floor of blank receipts and said isn’t it obvious. Belligerently.. I told her there is no reason to be rude and she asked me what was wrong with me (flailing her hands all around), continued belligerently yelling at me. (Embarrassing herself ).

I was at the Dollar Store on the scary Main Street at 8:15 pm and the lady who worked was rude as ever and told me twice that they were about to close. I will not shop there anymore.

STORE 6624: 5136 W. Peoria Ave. Went into store on 7/12 11:09 AM. ** was a very pleasant person -- When I got home, I noticed on the receipt that 1 item (a buy 1 get 1) did not reflect on the receipt. There was a sign posted on the solar lights for the sale purchase of buy 1 get 1.

Store 6499 Veterans Parkway Columbus Georgia omg, every time I go in this store, nothing is priced right. They can't sell the item because it does not have a skew on it. They blame the customers for everything. Three times I have walked in the store, the cashier was sitting on her behind behind the register doing absolutely nothing. This is the third time I picked something up and was told because it does not have a label, they can't sell it. Well if you get up and clean the shelves off you will find the items take then off the shelves before the customer's have to clean your store for you. Nothing is ever arranged; items are always thrown everywhere. It's not a great place and it's never a movable cashier; they just stand there, then when you ask them something, they never know anything so why even work here?

Horrible place to shop. The managers are not good at their job and some of the employees reflect that. My wife bought 2 $500 Apple gift cards. 1 was activated and 1 failed to activate. They said it would be refunded back to our card. 2 weeks went by and we still had not gotten our money back so she went up to talk to them. The managers were not there so the employee called them. The manager said they would be there until 4 the next next day. My wife showed up at 1 and they went home early. After a few more attempts to get in contact with them she called the corporate number. Now we were at a month with no refund. Finally after a month and a week of battling to get our money they owed us the district manager finally authorized a refund. No apology, nothing. We'll shop elsewhere from now on and I suggest you do the same. What a shame too. That Dollar General used to be good until it went under new management. So sad!

I will never go to a Dollar General again that does nor have internet. You have digital coupon deals but no service. I loaded the coupons on my phone today at home and it still did not give me the coupon price. Why oh why would you have digital coupons without internet? Just simply have the item on sale. I will just go to Walmart from now on.

Dear Dollar General, to whom it may concern, I am compelled to express my dissatisfaction with your store's practices. It is unreasonable to display sales signs and not honor the advertised discounts. The conduct of your cashiers has been particularly disappointing, demonstrating a lack of professionalism and a dismissive attitude towards customers. When inquiring about the sales signs, their responses were nonchalant and dismissive. I visited three different stores, and each interaction was marked by rudeness. Although they claimed to be unaware of the sales signs, I find it unlikely to be an isolated issue. Consequently, I have decided that I will not return to your stores in the future. No receipt was given...sad.

The Dollar General in the Lansdowne location has taken a wide turn to the point that the current manager sits in the back office either on the phone or eating every time I come in leaving the employees to operate and run the store by themselves. There’s always a line of 15 people Or more. It has become frustrating and disappointing that we have certain people who are in these positions where they become complacent and do very little to adhere to the store policies and operate as a team for the proper function of the department store. The current supervisor in the Lansdowne area needs to be reintroduced to customer service training and stop being lazy leaving employees and customer to fend for themselves!

First off,, your "employee" Timothy,,,Timmy,,lol,,I've been comming here since you opened, I'm 67 yrs old, and a person who can't live, the way God intended "him" to should not have to id me to get a pack of cigarettes,,,your store sucks,,never a person at the counter,,trucks in floor everyday, never what the public wants, and prices that rip us all off,,I for one will "NEVER SHOP AT ANY OF YOUR STINKING" ESTABLISHMENTS AGAIN, NOR MY FAMILY OR MY FRIENDS, Great way to ruin your customers, customer service sucks, except Mia, she's the only one with anything there!

Good service until today. Christin needs a refresher on how to talk to customers.

Though the DG Market in Chesterfield SC is clean and the prices are reasonable. Lately the self check outs have not been open. This makes a quick trip to the store almost impossible because you have to find a employee to check you out because most of the time the employees are stocking the selves. Also a lot of the times there is only one employee working so you have to wait for them to stop stocking and come over to the cash register to help you.

Every time I go to this Dollar General I get cheated out of money. Coupons not working, deals not coming off and being told that the app isn't like the store. It clearly stated your ad says buy one get one free blue dot. It's there right on the shelf. "Nope nope. That's not right," the clerk says. What a joke this store is. So much for the customer always being right. I get that the app and the registure doesn't always agree but the paper on the shelf clearly stated buy one get one free.

I suppose Dollar General Gottletsville Tennessee didn't like what The BBB Complaint They Received in regards to False Advertisement, It's like this Dollar General WANTS TO BE BIGGER THAN WALMART but look up Dunkin Donuts Original Coffee 12 OZ Bag then go to Dollar General website. It says They have so many 12 OZ Bags and currently it states $7.95. I went to purchase 2 Bags. When I seen the Bags are 7 OZ Bags I went To another DG the same 7 OZ Bag. So they have J M SMUCKER CORPORATION ORVILLE, OHIO Packaging 7OZ Bags EXCLUSIVELY FOR DOLLAR GENERAL because no other Retailers sell that size.

I visited the Dollar General store in Manchester CT to return an item that I had purchased. Although I did not have the paper receipt, I was able to show proof of purchase through your app, which clearly reflected the transaction. Throughout the interaction, I was treated in a manner that I found extremely unprofessional and disrespectful. Both the staff member and the manager were rude and dismissive. Toward the end of the conversation, it was insinuated that the item may have been stolen, despite my providing proof that I had purchased it. I was also told that I had made the manager's “blood boil,” even though I remained calm and simply requested assistance with my return.