Dollar General Reviews

4,899,754reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Dollar General

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Dollar General sells a wide range of everyday goods at affordable prices. The company offers groceries, household items, health and beauty products and seasonal merchandise. Since 1939, Dollar General has expanded to over 19,000 locations in the U.S., aiming to provide convenient shopping options and value for budget-conscious consumers.

Pros
  • Clean and organized store
  • Good value for money
Cons
  • Inconsistent customer service
  • Long wait times at checkout

Shop with confidence

Compare with top companies

Dollar General Reviews

Filter by Rating

  • (138)
  • (46)
  • (31)
  • (118)
  • (822)

Popular Mentions

    How do I know I can trust these reviews about Dollar General?
    • 4,899,754 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Dollar General?
    • 4,899,754 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Profile pic of the author.
    Verified purchase
    Customer ServiceStaff

    Reviewed June 7, 2026

    Queenie and Athenia are two of your best employees. They deserve a pay raise for their outstanding customer service skills. Each visit to this store they are respectful and friendly to all customers of all ages! Thank you, Belinda.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Staff

    Reviewed June 1, 2026

    I was at store #4225 on Saturday May 30, 2026. The gentleman who was the cashier, I believe his name is Jeshua was soo friendly!! He gave me a warm welcome when I walked in the door and as time went on I realized he recognized everyone as soon as they came into the store. I have never been to ANY Dollar General store where you felt welcomed and the cashier was so very pleasant!!!

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Retail Stores and Shopping delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Profile pic of the author.
      Sales & MarketingOnline & AppStaffBilling

      Reviewed May 17, 2026

      I absolutely love Dollar General. The app is amazing. A new store opened here in Billings, Montana, and then the manager Dawn is amazing. She is so helpful and friendly. I definitely will be returning and I definitely recommend.

      Thanks for your vote!
      Customer ServiceMaintenanceStaff

      Reviewed May 7, 2026

      Love Dollar General and the employees are so nice and I love everything about Dollar General but not the headphones. I bought a pair of headphones for my daughter and she loved them so she plugged them into her phone and listened to songs all the way to the movies and all the way back. So this morning she wanted to listen to more songs. So she plugged them into her phone and right as she was walking to pick up her phone it dropped. Luckily her phone didn't break but the headphones did. She was soooo sad so I don't recommend the five dollar headphones for kids unless you want them to cry. So I give the five dollar headphones a one star but I give the employees five stars.

      Thanks for your vote!
      Customer ServiceStaff

      Reviewed March 26, 2026

      Recently I have went into Dollar General and I have been Spoken to every time, My Wife and I were both shocked but very pleased. Teresa has a very welcoming voice. Also she has Amazing Customer service. Keep up the good Work! Happy to see someone with a good personality and hospitality.

      Thanks for your vote!
      Verified purchase
      Sales & MarketingOnline & AppMaintenance

      Reviewed June 13, 2026

      Every time I go to this Dollar General I get cheated out of money. Coupons not working, deals not coming off and being told that the app isn't like the store. It clearly stated your ad says buy one get one free blue dot. It's there right on the shelf. "Nope nope. That's not right," the clerk says. What a joke this store is. So much for the customer always being right. I get that the app and the registure doesn't always agree but the paper on the shelf clearly stated buy one get one free.

      And as if that wasn't bad enough, I had earned a $10 off last week from buying $30 of P&G products and I said that didn't come off either and he says, "Oh that was for just last week." Excuse me, it says it has to be used by end of day today. "Nope nope," he says. Be better Dollar General. I wanted to just walk out and leave my cart but by that time the line had grown immensely and I didn't want the new clerk they were training to have a bad experience. The $3 coupon I got last week for you overcharging all of us was about $300 short of the amount you've actually stolen from me.

      Thanks for your vote!
      Sales & MarketingPriceRates

      Reviewed June 12, 2026

      I suppose Dollar General Gottletsville Tennessee didn't like what The BBB Complaint They Received in regards to False Advertisement, It's like this Dollar General WANTS TO BE BIGGER THAN WALMART but look up Dunkin Donuts Original Coffee 12 OZ Bag then go to Dollar General website. It says They have so many 12 OZ Bags and currently it states $7.95. I went to purchase 2 Bags. When I seen the Bags are 7 OZ Bags I went To another DG the same 7 OZ Bag. So they have J M SMUCKER CORPORATION ORVILLE, OHIO Packaging 7OZ Bags EXCLUSIVELY FOR DOLLAR GENERAL because no other Retailers sell that size.

      DOLLAR GENERAL IS RIPPING OFF THE CONSUMER, WALMART sells the 12OZ at $10.55 and on Sale CVS/WALGREENS $8.99 12OZ. ALL I ASK IS BE COMPETITIVE DG. 7OZ BAG should only cost $ 5.99. I will not settle for DG taking advantage of the people, that's not price gouging but not getting your money's worth. Less product more money 💰 Otherwise you can close your stores, get the hell out of these little communities you're taking over. We don't need you

      Thanks for your vote!
      Customer ServiceStaff

      Reviewed June 9, 2026

      I visited the Dollar General store in Manchester CT to return an item that I had purchased. Although I did not have the paper receipt, I was able to show proof of purchase through your app, which clearly reflected the transaction. Throughout the interaction, I was treated in a manner that I found extremely unprofessional and disrespectful. Both the staff member and the manager were rude and dismissive. Toward the end of the conversation, it was insinuated that the item may have been stolen, despite my providing proof that I had purchased it. I was also told that I had made the manager's “blood boil,” even though I remained calm and simply requested assistance with my return.

      As a customer, I found this treatment completely unacceptable. Regardless of any store policy regarding returns, customers should be treated with courtesy and respect. I am very disappointed by the way I was spoken to and by the lack of professionalism displayed by both the manager and staff. This will not be a store that I will visit again. I hope this matter will be reviewed and addressed.

      Thanks for your vote!
      Profile pic of the author.

      Reviewed June 3, 2026

      I started using Breeze tampons because they did not contain titanium dioxide only to find out they have switched and now has added that to the tampons. Titanium dioxide causes cancer. I will never purchase from Dollar general again.

      Thanks for your vote!
      Staff

      Reviewed May 29, 2026

      I couldn't get down the aisles. Told not to let my Grandkids go down the drink aisle because it was dangerous due to the stock being in the way. Also told if I didn't like it to shop elsewhere because she was the only one working and was expected to put away the stock. Really!! This is no way to treat customers or employees!!!

      Thanks for your vote!
      Loading more reviews...

      Dollar General Company Information

      Company Name:
      Dollar General
      Website:
      www.dollargeneral.com