Dollar General Reviews

The majority of the time I go to purchase an item on sale I don’t get the discounted price. So I’ve started setting my items on the counter and at that time I tell the checker what price it should be, the cashier always says it will show the discount at the end of the transaction. I wait until all my items have been scanned and the cashier still can’t tell if the products were discounted. I think Dollar General does this on purpose because they have to be making a fortune from the customers that don’t notice. I was ripped off $1.35 tonight and I told the cashier the price and she couldn’t tell if everything was discounted. Very irritating! Start checking your receipts.

I was just in the location on West Gannon Street in Zebulon and this was my customer service experience. I was next in line behind a women that was purchasing a large number of Garden Supplies that were 90% off. Well she had close to 50 items and had a lot of questions due to the way it was merchandised. They said it was confusing because they had no room (dollar general choice not mine or the women with the questions).

I live in Lehigh Acres, FL and there's a Dollar General close to my home off of Gretchen Avenue and besides 1 or 2 managers, there's always some young female with a HORRIBLE attitude at the register. They never know an answer to help you with your shopping and they act like they completely hate their job. I went tonight and there were 2 registers open but as soon as I get to the register the lady walks away and the person at register 2 yelled out and said, "Come to this register," which I had to walk past her to get to register 1, it made no sense. She puts my stuff in a bag and throws it on the counter and was just overall miserable. I love the prices at DG stores but the attitudes of employees will keep me away.

I am a customer at Dollar General on Loganville Hwy in Bethlehem GA, the manager name is Jeremy **, I am in this store 4 or 5 times a week, I would like to let y'all know about a cashier her name is Wanda **, she always ask her customer how they are doing, she always greet customer when they walk in the door. When you ask her where something is she will walk and show you where it is, she will get you thru the lines real fast, always have a smile on her face and she has said to me how much she loves her job and customer. On February 7 2019 she lost her husband to cancer and she is raising two grandchildren on her own, I think she needs a raise, also I think the owner of the store needs to know what a good person she is, she is a blessing to all of her customer.

I went to the Dollar General store for Temptations cat treats, was going to use a coupon I had gotten in the mail. I got to the counter with my coupon and the rest of the items I intended to purchase. When the cashier rang up the treats I handed over my coupon for redemption. I was then informed that unless it was a buy one get one free coupon I could not redeem it. I purchased the rest of the items I had in my cart but was not able to get the treats. This particular store is located in Wittensville KY store #20353. Needless to say I will not be shopping there again.

Went to the Cedar Springs Dollar General today. Was NOT impressed. Couldn't maneuver around the aisles due to too much unstocked product. Asked the store manager for help looking for a product and got ignored. Was sighed at by the cashier due to the large amount of groceries I was purchasing. The manager mumbled something under "her" breath about how "she" couldn't get anything done because "she" ALWAYS was getting interrupted by customers. I will not recommend this store to friends and family. I'd rather recommend the store in Sparta or on Leonard Street before this one.

I don't care for the high prices. You spend nearly $100 and get home with only a hand full of merchandise,,, and every time I try to use the weekly coupon the cashier's always tell me it's too late even though I presented it before ring up time. And the taxes on my receipt are always over $7.... They have lost me as a customer for good!

I guess they assume I’m stealing. The last 4 months the manager has the employees to follow me and stand around where I’m at. Of course they are looking like they are working but if I go to next lane they come too. Isn’t that harassment??? Today I asked employee why they are following me and I said I was going to report it. I got cussed out by employee. Something is not right.

I was at the Dollar General in McKean PA and at the checkout, my receipt on my $70 order didn’t come out. The cashier tried to print it, then her supervisor tried to print it out. But it didn’t work. They had no solution and didn’t seem to care. The cashier asked “Why did I need it, was I going to return something?” I said "I don’t know, it’s a lot of stuff, I hope not, but how do I know?" The supervisor stayed behind the wall behind the cash register area & didn’t come back out to help. He just listened without doing anything, I guess. The cashier just stared at me with zero solution & said sorry.

I came in with my children to purchase some snacks. We met an employee named Katrina ** that immediately started following us around. I asked her if I could help her and she cussed me so I decided to leave. I couldn't believe how rude she was and if that's the type of employees they have I will do my shopping elsewhere.

Love this store. I'm there 4-5 times a week and I'm always satisfied. Great big smiles always welcomed when you enter, fast register/checkout and always the best deals!!! Whenever we go there we feel welcomed and the service is always A+.

I'm on disability and can't walk too far. The Dollar General took the handicap signs down from the front of the store and it's hard to find a close parking place. Don't know why they would do that unless they don't want us older people to shop with them anymore.

There is this guy at one of your locations in Mount Vernon Kentucky which is at store 325 us hwy 150, I believe his name is **. This makes a few times I've been in there or my daughters have that he forgets to give our change back then when we go back in to get it he'll say, "Oh I'm sorry. Today just not my day." Well if it's not his day everyday then he shouldn't be working as a cashier. There is this one day that my daughter went in that he unplugged the whole system and then told a manager on duty that his system went down, and when he's working his lines back up that you got to stand in line for at least 20 minutes or longer. I don't know the manager at this store but apparently you need to get a new one cause he/she is never there and he/she hires the worst people ever that basically knows nothing about what they are doing. Thanks so much.

Seen ad for Pepsi 4 for ten dollars so grabbed four 12 packs. When I got home noticed was charged 5 something per 12 pack. Ripped off again. I called them. Store associate said it was for six packs. Told her not what sign said. She said if I come back in she will see what she can do. I would never pay 5 something a 12 pack for a dollar more. Can get a case of 24. This isn't one of those other scam post on here. Lesson learned. Shop where you know pricing is always correct like Kinney Drugs for soda.

I placed an order online five days ago and when my order still hadn't been shipped I went to cancel my order. I was told by 3 different reps that it was Impossible to cancel my order because it would "disrupt all orders they have on the internet", obviously a cop out. They refused to cancel the order or refund my money. He also said that we should be patient because they have a system that works to ensure that a "fast and courteous delivery" of my order. How fast is this system when it takes 5+ days to process?

I was falsely accused of shoplifting at the Syracuse NY area Dollar General. The location was on Butternut St. I was ticked. The manager asked me if he could look into my bag. I am suing for discrimination. The man was very frazzled and rude. I will never go to that location again. I called corporate and complained.

The location off Shawnee Drive (Kansas City Kansas) is great! Amazing staff. Polite & courteous. Team players! When the line gets more than a few people everyone jumps in & helps out. Shelves are always stocked. Just a good location.

The Chaffee, Missouri Location is awful. Two women there have threatened me on social media. One named Sydney ** and her mom Jackie **. There is another employee there that they will make fun of me in front of. And it makes my experience there in my small town very unpleasant. I no longer support Dollar General. I also tried to call the corporate office in TN and that was a joke. I dialed 8 like I was instructed to do and it didn’t even ring.

I feel that Dollar General a good place to run in and out quickly. Their prices are reasonable, store is stocked well, customer service is ok, but they need to have more checkers on busy days. I would recommend Dollar General to people.

I realized after I had entered the store that I had forgotten to bring their usual weekly "$5 off $25" coupon on the receipt from the purchase I made earlier in the week. There were lots of good bargains to choose from, including clearance items in the toy department. When I got to the register I explained to the cashier that I had forgotten my coupon. She cheerfully said she'd extend the $5 discount anyway, seeing that it was a big purchase over $25. Checkout was smooth, and the sale/clearance items came up at the proper posted prices. There was no haggling, no having to try to convince anyone that sale items were indeed on sale and no having to take an employee by the hand and lead them to an aisle to show them where a sale sign is posted! What a relief! And what a pleasure to be able to buy items at reasonable prices for the actual prices as posted!

While shopping for hair products on June 7, 2019 I kept being watched. I was finally asked if I needed help and I replied no. After buying my items and attempting to leave the store the alarm went off. The associate/manager apologizes and takes two items out of my bag and runs them over the scanner again. In my second attempt to leave the store the alarm goes off again. “Misty” the associate/manager asks if she can look through my purse and I told her that she could not. I stated that I didn’t take anything and that she is going to have to review the cameras. That is when she said she was going to call the cops because she didn’t believe me.

The other day my dad and I went to the Dollar General to pick a up a few items. We go there pretty often and know the employees names and faces. While we were there a employee (who will be unnamed for privacy reasons) walks up to my dad and accuses him of stealing. Mind you I was with my dad the whole time and he didn't even do anything that would even look like stealing. So we ask the lady to see the camera of course and she says no. So we say, "Where is your evidence?" She says "I have suspicion." Now my dad is "thrown" out of the Dollar General and not supposed to come back. I will never waste my time on their store again. Rude employees...

I shop at the Dollar General on south side in Paducah KY and more often than not when I get home with my items something is missing that I paid for. Today I went & bought a few items, 7 to be precise, & when I got home I was missing one item. All of the other items were in one bag, food, hair color & makeup all in the same bag, everything except one package of Tuna Creations, and to top it off when I called 12 times every time I got a recording telling me they were busy serving other customers & to call back then it just hangs up. This has got to be the most unprofessional way to treat customers.

I was doing the gain sale they have on the newspaper and when I went to ring up the worker named 'Cathy' that works at the Dollar General on N Middlebelt Rd store #13537 was being very rude. I had two coupons and she said I couldn't use them although it said one on each per purchase. She was making it a big deal saying that Dollar General couldn't accept them, when I've never had a problem at any other Dollar General. This is the third time she has been rude only because she doesn't want me to use my coupons.

I always shop the store in Spruce Pine NC at 6159 Hwy 19e Store# 16504. I always go every couple of weeks and every single time I go there I find outdated products on their shelves which is ridiculous. 2 weeks ago when I was in there I found 5 outdated Miracle Whip in the plastic squeeze bottle now of them was from May 2018 so almost 1 year outdated. Then the time before that it was Clover Valley Graham crackers and like 3 boxes of them one of them was from 2017. Then yesterday I went there and purchased a container of cottage cheese mixups.

Mold found in 24 pack of Diet Pepsi 12 oz cans from Dollar General in Alden, NY 14004. Pepsico now has it and they tested it... They stated a can of pop did not open inside the packaging BUT that food somehow slipped through the handle of the packaging during delivery/shipping or at store and that it has been there a while... I ended up in the emergency room on 4/13/19 with severe asthma exacerbation and was put out of work for 2 weeks while struggled to breathe due to the mold I was exposed to in 24 pack of Diet Pepsi sold at Dollar General in Alden, NY.

Can’t believe I just popped into your store in Reidville, SC. Your young store clerk proceeded to strike up a conversation with me about **' and then went through the entire process about how you would go about making them and to which he added 'I know a few things about that stuff'.’ I think he had a few hits on the bong right before his shift started.

My lady and I shopped at the Dollar General located at 1311 Noccalula Rd, Gadsden, AL 35904 several times. The last time we were there I noticed a blond male employee (only one male and one female employee working) staring at my lady several times while pretending to work at the end of the food aisle. I just kept it cool as my baby is a stunning woman and many men stare when they first see her. It was only when we walked to the checkout line that this employee decided to run over and open a second register Right when my lady and I were next in line.

Why is it that DG will not hire a maintenance man in South Carolina. I really do not like public restrooms but when you have to you have to, unless you are at DG, I am a senior and have been told at about every DG store the John is out of order. Come on now. Do these punk they hire really think people are that stupid. I know some people make a mess in there but that does not apply to everyone, I have been told out of order so much by most DG that I think it is their corp policy.

There's been an ongoing issue with an employee at the Dollar General in Latta, SC. I've been shopping at Dollar General for years and this employee just started working there in January of 2019. This employee already had an issue with me prior to getting hired at Dollar General, but she still brought it to work whenever I when come in there to shop. The very first incident was when I walked up the register (I had no idea she was working there at first. Just saw the light was on) and when this employee saw me, she said "I don't like her," turned her register light off and walked away. One of the managers were on duty and she did absolutely nothing when me and the employee had a small argument. An employee was on BREAK but had to clock in to ring me up since the other employee wouldn't assist me and the manager wouldn't assist me for some reason. It was unreal.

I go to store #17788, whenever I go to the store during peak 85% of the time there is one cashier. Whenever you ask for help they react like you are bothering you, the manager is the main one, I know her name if you need it. She only will go out of her way with certain people. They change personnel so often that you cannot get use to the same face - only the rude manager face. If things do not change I will drive the extra few miles to pay less and have a much better select and friendlier faces.

Yesterday (March 14), I went the extra mile to get front-page advertised whole chicken at the Dollar General Market in Crossville, TN. No whole chicken was available, and when I asked for a rain check, none was given. Pure bait-and-switch. Dishonest store. When a store puts out a weekly flyer to lure people in and then refuses to honor the ad, it seems to me it ought to be illegal (I thought it was). However, the 'manager' pointed out to me the fine print on the lower edge of the back of the ad saying that "All products, styles and colors shown may not be available in all stores" and "No rain checks available". In other words, the ad was a worthless enticement. The company can advertise anything and not deliver as they please.

On 3/4 around 1135am, I was involved in an unpleasant experience. I purchased a bottle of 100ct **, 25sq. ft. of foil and an energy drink. I was prompted for cash back via machine in front of me and clicked 40 dollars. For the first time ever, as soon as the register opened, the cashier told me, "Oh well you didn't tell me you wanted cash back." I told her, "Why would I have to?" I was asked through the machine. She said, "Oh well I might not have any change in the drawer." I then notified the cashier that it wasn't my problem. I notified the manager of this situation as well.

The stores that I have visited are very dirty, disorganized. Dollar General using bait and trick to get customers in the store to not honor digital coupons and targeting the poor and physically disabled in bait and switch.

Wakefield NE 68784 - When I learned we were to get a Dollar General store in our town I was excited, however, it has turned out to be a huge disappointment! This store is always cluttered with carts full of cardboard or merchandise! The shelves and aisles are in disarray! There is frequently only one employee in the store which is ludicrous to think one employee can be expected to do everything! I have been told by an employee that corporate management will only allow a certain number of hours and one employee most of the time! This store gets a lot of customers but could have so many more if they would take care of their staff and store! I pray that Corporate Management will 'get a clue' and realize their net gain will be greatly improved by taking care of their employees and in turn their customers!

If you shop this store you must question every price. It's obvious they deceive customers by putting cheaper prices under items more expensive. The prices posted can be for a size they never carry. Racks of items with up to % off. The entire rack will have very few markdown items. A "clearance" section will be full of items that are full price. OBVIOUS INTENTIONAL FRAUD!!!

I frequent the Dollar General two to three times a week. Always very busy. Employees always nice... ** is the one that keeps this store up and running. He is always nice, professional and goes the extra mile to make your shopping an easy stress free trip. Have shopped at other Dollar Generals but always come back to the one at 1553 Whiskey Rd in Aiken... for the fast, friendly service... Only thing missing here is an up to date store like the other Dollar Generals in the area... or a new one in the area... of Southside Aiken. Wouldn't shop at a new one unless I can follow my friendly, hardworking workers that so many have grown to appreciate for their loyalty to the customers they serve.

2/1/19 at about 5:20 pm - At the 2130 S. Broad street store in Trenton, NJ. The store let a customer walk around the store with their dog. I tried to move away and the lady kept saying "He doesn't bite" as she is pulling him back and kept letting the leash out about 10 feet from her in the small store. I got out of line to get away from the dog. Then she came around the store with the dog again. The store clerk did not ask her if she had a license to bring that dog in. The lady did not care who she upset over the dog. The cashier looked confused as to what to do. There was no reason why the young man could not take the dog outside while the lady did her shopping. I don't want shop with animals. I am certain it is not a service dog. So I will not shop for food with dogs - in your stores. Shame, I like the store other than that.

Why does Dollar General park their shopping carts outside in unacceptable weather conditions. Handles are so cold or hot to touch. Unacceptable to keep shopping carts outside in 20 degree weather. I would think they would want carts comfortable for shoppers to shop and fill them up. Walmart & Dollar Tree keep their carts inside and out of the Weather.

About two nights ago I went in to do a little shopping and while I was looking around a store associate greeted me while offering her assistance if I needed help finding anything. I thanked her and finished up my shopping. When I went to cash out I quickly noticed I had splurged and did not have enough money on me to pay for everything. So we began voiding some items. The same associate who had greeted me earlier was showing me other items that were basically the same as mine just a bit cheaper, trying to bring my total down to a comfortable number. I was very thankful on top of being embarrassed for holding up the rest of the store as long as I had. So then I paid cash for about half, a gift card, and then when I went to slide my debit card it, of course, was not working either, apparently, I had locked my account up earlier that day and was not aware.

Store #15291 Jackson MS. 2019-01-11 19:09:36. The two cashier were playing, and it smells like alcohol at the front. It was like I was at a club and I do not club or drink. The dark-skinned female sending customers out her line to wait on her friends. I do not think that is fair. Children should stay at home. I really hate to go to that store but I say to myself maybe they have gotten better but to be disappointed they haven't. The dark-skinned female says "I don’t care nothing about it. I works for Nissan". My question is, "Why are you in Dollar General with POOR CUSTOMER SERVICE". The light-skinned Male had his light off at the register so how will the customer know that he were working at the time. This store is so sad.

The store is in Columbus In. on Jonathon Moore Pike. The employees are friendly. But, the store was a mess. Carts everywhere with merchandise on them. Very difficult to get through the store. Shelves needed to be stocked. The store used to be nice, but it has gone downhill.

I went in the store on the 12/29/2018 at 4:00 pm to purchase a pack of cigarettes. One of the ** cashier told me that I needed a ID to purchase them or anything in the store. I explained to her that I was 57 yrs old with gray hair. She said that it did not matter, because this was Dollar General store policy. The lady behind me (who was **) asked the cashier if she also had to show ID to purchase her cigarettes, and the cashier replied no... She didn't. "I told the cashier that that didn't make any sense" at all, to why she would refuse to sell to me for not having proper identification, but have no problem selling to other customers without proper ID. The lady behind me asked if she could purchase the item for me, and she was told no by the cashier. I asked to speak to the store manager, and the same cashier said that she was the manager. And that she would not ring up anything without me showing her proper ID, because it was company policy.

This complaint is about your store in Rensselaer, Indiana 47878. I had not been to your store in my town in about 3 years and I got the “we don’t give a **” feeling as soon as I walked in the door, because on every cart that people were pushing around including mine, the wheels were squeaking like crazy (and I mean on every cart). You have no idea how disrespectful stuff like this is, because it is a big middle finger to your customers and it says “We just don’t give a ** here, because we are too lazy to even oil the cartwheels”.

I shop at the store in Fort McCoy FL and the people Dollar General has working are just unbelievably amazing. They all work so hard. Today I was in there and they all was working very hard and a very rude customer start complaining and throwing a fight because she was second in line. Saying management is terrible talking trash to the employees. The most disturbing thing I’ve seen and to be honest it had me very shocked that a person could act like that. The new store manager they have in there now is just amazing. She works hard. I see her in there every day. I go in sometimes I wonder if she ever goes home. Even the other employees has said she pulls 14 to 25 hours in just a day. Says she work and overnight and then stays for more than half the day. I’m sorry but I don’t think I could do that. She seems very dedicated to this store.

I went to my local Dollar general store in Wooster Ohio, Cleveland Rd., to purchase cigarette tubes. Taylor ** waited on me and asked for an I.D. which I hadn't brought. My daughter, who is 40, went in to buy them for me while I ran home to get my I.D. In less than 10 minutes, they had called the police on my daughter for loitering. As I pulled in the parking lot of the store I was confronted by a police officer who ran my driver's license as I explained the situation. While my daughter was waiting, she witnessed employees selling tobacco products to customers obviously younger than I, without asking for I.D. I have filed a complaint with the corporate office as this was a disgrace for my grandsons who were with us, my daughter, and myself. I do not recommend this store as there is no employee training or consistency in their policy.

I was trying to find a water fountain somewhere so I could get some free water because I didn’t have money on me at the time. While searching for one in the store I asked one of the workers (this one was restocking at the time) if the store had one and she had said it had been out of order for a while but that they had some water bottles in the break room which she would give me for free. I know it wasn’t that big of a deal but I was really thirsty at the time so it meant a lot that I could get some for free. Well definitely shop at Dollar General more often. PS this was the one off highway 49 in Seminary MS.

The mgr April in 5Points in Tuscaloosa Alabama is a rude witch. I have contacted the corp office and will be contacting a lawyer. She had her stocker follow me in the store. I guess she thought since I was ** I was gonna steal a Dollar gift bag. I been shopping here for several months spending several hundred dollars on cleaning supplies for a company I work for. Never shopping here again. Be mindful April not everyone in Tuscaloosa steals.

I’ve seen pictures on Google reviews and must say they are so outdated. This store has changed dramatically over the past year. Those old pictures are obviously from the slob that ran the store a year ago and the rude staff. I come to this store probably 3-5 times a week and I have to say it’s always clean. The managers are friendly and the staff follows suit. Good job guys!! Keep up the good work and I’ll always come back!!

I have been in this store several times unfortunately. I was in there today and boxes that were sitting in the aisles two to three weeks ago are still there. You can't find anything because stuff is stuffed and stashed everywhere. The food section was more organized but I would look at the expiration dates before I purchased anything that is ingested or can expire. Lines are crazy with 1 register open and eight people in line. They tried to rip me off when I purchased items marked 50 percent off claiming it was the register. Abilene beware. What a filthy rip-off.

The store (Bryantsville KY Dollar General) is dirty and messy. There is always merchandise sitting in the floor and the floors are always grimy and dirty. The Health Department needs to step in and close this location down. There is usually only one employee working and the lines always seem to back up. The most important thing is that the store is very dirty!!

DO NOT GO TO THE STORE LOCATED @ E. 99TH STREET (AT HOLMES RD). JASZON THE CASHIER IS AN ** AND LINDA, THE MANAGER, IS A STUPID **. They let the good employees go and keep the bad ones. I spend my money where I get good customer service and this store is now on my crap list. And last but not least when I did bring the issue up Linda took up for the cashier. Why would I make several complaints if customer service was up to par? I have nothing to gain by complaining for no reason. Wonder how many other customers feel like I do?

What is going on in the Stoneville NC store. Since Kathy left. You can't get through the aisles because of boxes. The store wasn't opened one day when I went there. Said it was closed for remodeling. It's done been remodeled. Very disappointed in this whole situation. You need to get a better manager. I won't go up there because you can't get through the isles. And other people tell me it's still that way.

Since we have been shopping at our local store it has gone thru four managers, but this last manager is the worst. The store is ALWAYS dirty. The shelfs are always a disaster. Nothing is where it is marked to be. My grandson tripped on a box sitting on the floor and busted his mouth. We don't take the baby in the store anymore. Just too unsafe for children. This store almost always has three to four employees there but we still stand in line waiting for twenty to thirty minutes waiting to be checked out. This store is just done downhill. We like shopping here but not at our family safety. Please CLEAN up your act Dollar General.

The Dollar General in Counce TN is disgusting! I’ve never been in a Dollar General this filthy. Someone needs to step in and take care of things at this store. The employees are even dirty and smell horrible. I’ve never seen nothing like it. Who interviewed these people and gave them a job when they can’t even take a bath. This store is across the road from my house but I will drive out of the way to shop elsewhere. Where it’s clean, the employees are clean and friendly.

Millville Delaware - This store is always a mess, my son can never go inside with me to shop. He's in a wheelchair. A lot of people do complain, when they do stoke you really can't shop plus it's nothing but clutter all the time. I complained about this once before, This is very sad. We live in a resort town. Plus if you're in a wheelchair you can forget shopping there.

They give many excuses for why a payment remains delinquent four months after the service was provided one of their stores. The accounts payable agent keeps telling me she is waiting for the corporate Budget to approve the payment. It should be a non-issue since we were given a purchase order to do the work. It appears they do not treat their service suppliers any better than they treat their customers. I've not had any issues with our local store, but I will not shop there again because I will not patronize Dollar General.

I just returned from shopping at my local Dollar General located in Murphysboro, IL. What a disaster! Many of the aisles were blocked with merchandise in boxes everywhere. Impossible to get through the store without stopping to pick up things all over the floor. Part of the store was blocked off by huge boxes of merchandise and no one was putting the things away. I have never been in a store like this in my life. I want to shop, not pick my way through the store and can't even get to necessary items. Ridiculous.

I shop at the Dollar General located in Chattanooga TN on Mccallie and Willow. It's always a pleasant experience for me and my kids. The employees are always nice and go the extra mile to help. They are very attentive and patient with us every visit. The store is always neat and orderly, easy find what you need for a quick run to the store. Everyone is always very professional, respectable and polite.

Even though the store on Vimy Ridge store #293 is small, they are always friendly and helpful. Cashier Shannon ** is extremely sweet and thoughtful, helps me find products and helps get things on the highest shelves. She always goes out of her way to help customers and keeps the store clean. Thank you Shannon.

My son and I stopped in at a Dollar General store on Spartanburg Hwy on Aug.31, 2018 for just a couple of items. We stopped going to this particular store a couple of years ago because it was always so crowded and messy. However, on this day we were in a hurry, so we were just going in to purchase our few items and move on with our day. Just as we were getting ready to go to the checkout counter, a policeman yelled at my son and proceeded to put his arms behind his back and parade him to the front of the store. Neither of us had a clue what was happening.

I asked the cashier why they have a policy of carding old people for tobacco products because I was curious. She became exceedingly rude and argumentative and finally lied straight to my face, saying "Because it's the LAW; I am enforcing the LAW; respect my authority!" I asked her "Why are you being a **?" She said "Get out of MY store and never come back!" I wonder what to do besides worldwide boycott?

I'm an avid LEGAL and LEGIT couponer. I have to say that because folks always assume that most couponers are scammers. I used to go to Dollar General quite often but in the last two months, their systems have been denying their OWN digital coupons, as well as detergent coupons. And it didn't help that the cashier was new and had an attitude when I told him HE was wrong. I've been couponing for YEARS. Dollar General doesn't care about customers trying to save. I call, you all refer me to tech support and they NEVER get back to me. I will just coupon elsewhere from now on.

The area leadership for Pinellas Park/St Pete/Clearwater FL is outstanding. Their responsiveness is incredible. During the last year, I twice submitted "feedback" as is routinely requested on retail outlets' cash register receipts (something I very rarely do). The first time I reported that a popular item I was hoping to purchase (store brand bottled water) was not on the shelf. Ever since, I have noticed fully stocked shelves - perhaps a coincidence and my feedback never read, but I noticed.

I have shopped at DG for a long time. I use digital coupons, and spend about $300 a month in the store sometimes more. There is only one DG in our town. The past five times I've gone in to shop have been horrid, I have left full shopping carts the last two times. They hired a horrible woman named Pam she's unmotivated, sloppy, and rude. She acts the like no matter what she says or won't do doesn't matter. I have gone out of my way to be nice. She continues to be rude and hateful so I’ll be shopping at Walmart or Family Dollar as well my friends and family. Thanks for nothing DG. She's costing you lots of money.

When this store came into our town (Scooba MS) I thought that was great. The manager was good. The store was clean and in order. By now it is dirty. Unkept. The shelves are empty. Can’t get what I want. The employees are sometimes rude and unfriendly. Even they look unkept. I wish this could change. The store could be really handy. I am really disappointed. Thanks for doing something about this.

Store manager is lazy and takes off whenever he wants. He left store early today when I was in store as a customer 2+ hours early to go play "Fiesta Bingo". While 1/4 of the store shelves remain empty, and STOCK is NOT PUT AWAY and the 1 lone cashier upfront is left to do all of the work while lines back up and customers complain. This is routine for the Tucumcari store. Not only should the store manager be absolutely fired, but the district store manager as well as he knows of the store's constant problems and does nothing. Store has revolving door of BAD MANAGEMENT with the current being the worst likely in the store's history. Corporate needs to act!

Cahokia, IL Dollar General should be closed forever, been waiting for someone to reach out to me regarding a complaint over 4 days now, sadly when they did it was the same "district manager" (Karla) who allowed a manager to curse me & smash my belongings & have the cops called because he didn't want to serve me due to a secret crush he had (yes he was a younger guy).

I've written reviews in the recent past about this location (Dollar General, Island Pond, VT 05846) and I'd like to write another. I don't know who you have managing that store, but that person needs some training, re-training or to be shown the exit. The first impression upon entering is that the place is dirty, unkempt and unorganized...there are boxes and crates of supplies filling most of the aisles, making walking around very difficult. Many of the shelves are completely empty and everything seems shabby and second-class. For comparison, we visited the DG in Lyndonville, VT and were amazed at the differences...where Island Pond is mostly negative, Lyndonville was nearly all positive. Perhaps the Lyndonville Manager should train the Island Pond Manager? Something needs to be done and right away.

For starters, the location of my local Dollar General is literally in view of my bedroom window, how awesome! I stop by like clock work before and after work just to get my daily snacks. There’s never a time I don’t feel welcomed when I’m there. The entire staff helps you from the moment you walk in til the time you leave. The store is neat, clean, and everything is where it’s supposed to be thank God, and if there’s ever a time you need extra help the store manager is on top of it! 37396 Glenwood/Westland MI store.

Amazing. I have a Dollar General right by my house. I would go the five min more just to go here. So helpful and mature and clean and I'm amazed all employees are amazing. This Dollar General is store # 13701.

I purchased this Luminator Floating Lantern on 06/16/2018 at 17:44 at Store #09295 in Mobile AL. I first opened and used it on 07/04 and yesterday. Well, it does not work today. I returned to store with Lantern, battery and receipt to get even exchange. Manager opened another, tested my exchange and it didn't work. Put the new battery in and it worked. Larry, the manager refused to give me an even exchange. He is definitely focused on profit and not customer satisfaction. He suggested I buy a replacement battery. I escalated to Dollar General Customer Service Inquiries. Will see what happens.

The other day I went to Dollar General and I specifically told the store manager that I wanted to TracFone that was not a smartphone. She went to the phones with me and pulled the phone out and told me that this one specifically was not a smartphone so I purchase the phone got home and guess what it was a smartphone. So I took it back to the store to try to get my money back and she told me that she cannot do that because once it was activated you cannot get your money back. If that was the case why did she guarantee me that the phone was not a smartphone. I will never ever go back to Dollar General again.

Shopped at Dollar General the week of June 25, 2018. While there I purchased my grandson a Oreo Chocolate Candy Bar, King Size. My grandson comes over on Friday so I wanted to have it ready for him. He knows I put it in the refrigerator, so I got it and brought it to me. Just so happens, it was turned to the back and I noticed the date, 06 JAN 2018?! I was completely shocked! I swear I thought I was seeing wrong! No, my eyes and the date was correct. I was not going back over into M.D. just for a candy bar. Plus, the receipt was long gone.

I live 40 miles one way from the Dollar General store. So when I have a sour carton of milk it does not always pay to drive back in and exchange it. One time I did make the trip just an hour after I had bought the gallon of milk. The same girl was there, she knows me and did remembered me being there earlier. Her attitude was not good when I walked in with a carton of milk and of course she first wanted a receipt. When I explained she did not give me one earlier she grew more intense and said she always does give receipts although, she never has to me unless I asked. She refused to replace it. I then made a comment about the saltine crackers always being hard as a rock and the week old bread they sell. At this time she was seeing red I guess because she started yelling saying she was gonna call the cops. I replied, please do. Well, of course she did not and by this time there was a line of about 10 people there behind me.

The woman with dark hair that runs the place during the day is a horror. I have seen her belittle young employees in front of me as a customer in line. I have used my receipt to alert DG already to no avail. I had $68.00 worth of items in my cart Friday around 12:45 pm. I asked her after ringing me up if Pepsi sale price came off. Her response, “I don't know. Discount price doesn't show up.” I asked who would know. She responded, “Do you know original price?” No I was trusting signs. Then I proceeded to ask if Poptart 2 for $5 came off... again she snarls at me she doesn't know. "Discounts not itemized." she says. I endure her talking to me so disrespectfully, until I ask if Doritos sale price came off, since they were 2 for $5...

How he got a management position is beyond me. He has ZERO PEOPLE skills and is just a rude person. Some of the cashiers are friendly but they are few and far between. I honestly do not even know why I shop there. Would love to complain to someone above this guy...

My husband and I went to the grand opening of the Dollar General in Sharptown MD today. We received a flyer in our mail several days earlier that stated a free tote bag and tumbler would be given to the first 200 adults that are 18 or older. Additionally, the flyer stated a free $10 gift card would be given to the first 50 adults that are 18 or older. My husband and I got in line around 7:25 am until we were allowed to enter the store at 8:00 am. Upon entering the store and receiving the $10 gift card, it was stated by the manager that the gift cards are 1 per family, which is not what was advertised.

I had told them when they first opened that I was going to be a Dollar walker. I had recent back surgery and needed to walk but couldn't afford to go out of town to do it. Tyler the manager told me I could walk all I wanted to. But this last week I had bought some clothes and they were too small so I returned them and the woman (Lou) helped me because they were too high for me to reach. After two trips and each time she greeted me with a smile and was very helpful. I got three tops and three capris for $85 dollars. How wonderful. I'm so elated that we have this new store because now I can get most of my groceries here and not have to drive 12 miles to get them. Thank You Dollar General.

I recently visited the Dollar General store in Flint Michigan at 115 Pierson Road Flint Michigan 48505. This store was so filthy and nasty... I seen a mouse on the Shelf. I seen mice feces on the floor... I couldn't even stand to be in there a few more seconds... upon leaving I seen that the workers were being mistreated and abuse by the male manager, he was rude and disrespectful, show misconduct, and cursed at employees while customers were there. After leaving the store I filed a complaint with customer service as well as the Department of Labor. BOYCOTT DOLLAR GENERAL FLINT MI, 115 Pierson Road.

This morning when I had entered the Dollar General store here in the city of Columbus and the state of Georgia to purchase a couple of items from store #14458 located at 2301 Cusseta Road in Columbus, Georgia 31903 phone # 706-405-2007... I had purchased nine cans of chunky sirloin burger with vegetable soups priced at $1.95 each, one packaged of Eckrich links priced at $2.95, Velveeta sliced cheese priced at $2.75, one loaf of Sunbeam white bread priced at $2.95, two pints of Breyers Rolo ice cream and one pint of Breyers drumstick ice cream priced at $5.00 and three boxes of toast pastry priced at $1.00 each... My subtotal should have been $34.20 and my tax should have been $1.37 so therefore, my total amount should have calculated out to $35.57.

629 Ronald Reagan Pkwy, Davenport, Fl 33896 - Management, are you aware that this store looks like a bomb went off inside. Every time I go in this store, I struggle to get down the aisles because items are falling off the shelves, carts to restock shelves are parked at the end of each end cap on every aisle, and items are out of place. Is anyone managing this store? I used to be a vendor so I’ve gone into all kinds of stores to stock and order product. This store is so disgusting and dangerous. Today there were at least three step stools in the aisles just waiting for someone to trip over them. No employee in sight. I took several pictures of examples of this disastrous store. Please send someone from headquarters to fix this ongoing problems. You are losing business from many locals who enjoy the convenience of this discount store.

I had been buying the Medicated Pain Relief Patches for a few years about 3 or 4 months ago. They were staying in place much better and then my most recent purchase box stated New and Improved better flexibility **. Well guess what? They will not even stay on for an hour sometimes less. I quit buying Salonpas Patches for that reason, I was having to put other tape across them to keep them in place and that is not very comfortable.

I come in at least once a week to the same Dollar General # 04282 to purchase items and use coupons BUT the new Employee GREG at STORE # 04282 would not accept any of the 4 coupons I get in the mail from the company. They were not EXPIRED, the Envelope from the company wasn't opened. Greg still insisted the coupons are FAKE from the company. My mail is in a LOCKED PO BOX so NO ONE PUT FAKE COUPONS IN MY MAILBOX. I did not argue, I left my products on the checkout and will not buy at Dollar General ever again after being a customer for 5 years. GREG refused to SCAN the company coupons which would have scanned perfectly as always.

I call in to make a complaint three four weeks ago, Customer Service took down my complaint told me someone will contact me. No one did! I go inside to shop today as I do every day. I go to that store 2 to 3 times a day. I run a youth center So I buy almost everything I need for my center. Employee at other stores know me. That’s how long and how much I shop there! Even the worker at the store where all this happened at talk to me nice laugh with me while I shop. But this lady has treated me like a dog! Today as I was ready to pay for my stuff she tells me, "** we not letting you shop here no more," I say, "What did you call me?" So she calls a boy upfront he a ** boy **. She told me, "Get out. I have him to break your neck if you try me!"

When we were shopping having a good time, trying on shoes the manager of this store actually accused my daughter of stealing!! We are very offended and deeply upset with management of those store. We shop here all the time... Well no longer. I believe we'll go somewhere else to shop next time.

So, me and my baby stroller up to the Dollar General on Crowder. I'll preempt this post by stating the FACT that Walgreens and other stores on tourist-laden Canal Street have folks walking in and around their stores WITH full sized backpacks the size of body bags, yet in other areas of the city, they all but football tackle you, harassing you to "leave your bag (which IS A PURSE AND SIZE OF NORMAL PURSES) at the front of the store that they don't watch, where like one time in Crowder Dollar General, when I left my bag (WITH prescriptions in it that I JUST PAID FOR AT WALGREENS next door) at the front, some crazy ** walked in and STOLE.

I have been to two different Dollar Generals lately and at both of them, when we pulled in, there was an employee standing outside the door smoking. I do not smoke and I have small children, so I guess it may bother me more than it does someone who does smoke. It just seems like there would be a rule about this or that the employees themselves would have better sense and move to end the end of the building at least.

The Dollar General in Rembert, SC store manager and other workers refused to accept me using a Green Dot Debit Card. I asked why did I have to tell them what type of debit card I used? The manager said that she was told that I didn't have a job. I decided to call the corporate office because I didn't personally know anyone at this store and I found this to be invasive. But the area district manager told the store manager that I contacted the corporate office and I began to be personally targeted. They would send messages by my husband for me. Tell me that they would see me in the parent pickup line. Call the police if I came to the store like I was bothering them.

Employees are lazy and gave bad attitudes. I had just shopped at your new location in Egg Harbor Township on English Creek Rd. I walk in and say good morning to the cashier, I got no response... ok, he’s not a morning person and that’s ok. So at checkout I had a manufacturer's coupon for 4 Lysol products and he looked annoyed. I had to explain the coupon to him and tell him I bought 4 Lysol products so I get the $3 dollars off. He just scanned it... very poor communication and customer service skills. At the end I went to hand him my $5 off a $25 purchase coupon and he said the transaction was already complete.

How does Dollar General expect moms with small infants to shop? The carts have prongs sticking up so you cannot rest the car seat on the top and the basket is just a couple inches too small to put the car seat in. So I have to try to carry a heavy car seat and whatever items I need. It’s impossible! You can’t sit an infant that cannot support themselves in the seat. How are we expected to shop while carrying a car seat?

Purchased a box-set DVD while out of town on 3/3/18. Upon giving, learned it was a duplicate, so agreed to return it to my local DG store on 3/6. The DVD was UNOPENED and in PERFECT FACTORY-SEALED condition when presented for return along with the ORIGINAL RECEIPT. Per their general return policy, this should have been a 'no brainer' and an easy return, given that the item had never opened and as being returned well within the 30-day limit. However, the cashier on duty flatly refused to return the item, simply stating, "We don't accept returns on videos."

I went to the Dollar General for a pack of cigarettes and was told the cash register was stuck and would I please wait. As I was waiting the Chief of Police ordered me outside and proceeded to "banish" me from the store for inappropriate comments to the cashiers. I was never so humiliated in my life. Granted I complimented the cashiers, but I compliment all cashiers, they have a hard job. This was totally inappropriate action IMO. I offered to apologize but no dice. I walk the store, compliment the cashier pay and leave. I do not appreciate being treated this way. For my part I plan on asking every single person I can contact with to boycott this third rate store, I am upset!

Terrible customer service...

Me and my son is banned from the store. Accused me from stealing cat littler. I had cat food from another store. Which Dollar General stop selling it. Now if I step near the door I'm going to jail. I guess the manager don't know the difference. The alarm never came on when I walk by it.

The last past 2 days I've tried to use the 3 off 15 coupons and they are not reading. I love shopping at Dollar General therefore Could someone please fix this problem Asap. The coupons expire on 3/2/2018.

I shop at your store frequently, spending upwards of $100 a week or so. I have never had a rude experience such as today. I asked if my 7 year old child could use the restroom in which we were rudely refused to do so. The keyholder on duty was cocky and rude. I stated that I didn't appreciate her cocky attitude in which she replied that she didn't care. I told her that I had over $100 in the cart and if we were not permitted to use the restroom I would not purchase these items or ever return to that store. Her reply was, "We don't have a public restroom, things change and I don't care if you buy the stuff." I was mad, I dumped the cart over in the middle of the floor and left. 30 minutes later the cops are at my house informing me that I am no longer allowed in Dollar General or I will be arrested for trespassing. No worries, apparently the $5000 plus I spend there on a yearly basis means nothing.

I was at the Dollar General store the other night on West Washington street and I had a very nice man named James help me out. He was very nice. He made me want to come back. I will tell all my family and friends about my experience.

I'm new to town and stopped into Dollar General (Wittenburg, Wisconsin) to get things for my home and also for my family. I was welcomed with a smile and wonderful customer service. The person at the cashier was named Heather. She asked me if I needed anything. I actually did and so I asked her for suggestions on products. She was so warm and welcoming and helped me locate everything I needed and also told me what to look forward to in the area. l left the store grateful to have met such a caring individual. I would shop here often.

I slipped and fell in your Dollar General Store October 16th 2017 in Tulsa Oklahoma North Sheridan store. I talked to Tina ** one time and I cannot get back in touch with her. I'm trying not to go through the courts and getting a lawyer and all but it seems like that's what I'm going to wind up doing cause my doctor's bills is getting outrageous. I'm going back and forth about my back. I mean I don't know what else to do so just letting you know. I guess I see you in court.

October 2017 I entered a Dollar General Store in Georgia. I was there to get snacks for a trip. Once I reached the register, I reached down for a blow pop, I jerked my hand back, because I felt pain. I looked and there was a dirty razor blade stuck in my finger!!! I've been diagnose with major depression and anxiety disorder, so I was freaking out! No band aid, injury report or etc was offered to me. My husband actually had to purchase alcohol and band aids. The cashier pulled out the box to find another razor blade...

I called Dollar General in Aliquippa PA to find out if they had Play Station cards because my son was walking there from another store. I was trying to get ahold of someone before my son got there so he wouldn't have had walked there for nothing. I called numerous times and it kept going to a voicemail. What kind of store does not answer their phone? Even if you're busy with customers, at least pick up the phone and put the person on hold until you're available.

Employee told me that you can use one manufacturer coupon per item. I was using the digital coupon for Poise along with Dollar General printed coupon for poise product. She refused it before scan it and said they couldn't take it when this is their coupon. This store is located in Greensboro, Al. The worst store I ever been in.

Walked in the store because I sent my wife in to get some stuff. I dont understand something. Dont you have cameras and dont they at least have something to prove you stoled or did something to tell you never come back. I've never been more insulted before. Mistake or not the woman should be taught manners.

The main reason there are shipping containers everywhere, they expect you to stock and run register etc. No matter how busy a store is, you are expected to get the stock done. That is why cashiers seem perturbed to help you. Price differences a lot times, price have went up in the system. If nobody prints new signs then it will ring for new price. If they don't take signs down for buy one get one and the sale goes off, the system rings current price. It really is up to the keyholders, managers to give it to you at sale price. Overall good place to shop. They are placed a lot times in rural areas. As an ex - employee, the majority of stores are not alloted enough time to get things done. I felt like I had just fought a war. I at times had to work weeks without time off. After seeing the manager calling in keyholders ON THEIR VACATION TO WORK BECAUSE THE MANAGER DID NOT WANT COVER THE SHIFT.

This store always has boxes in the aisles. So bad that you can barely get around. I have heard other customers complain also... while in the store shopping. This is the store in Grottoes, VA. 24441. I have complained before. Also toys all over the floor of the toy aisle and shelves messy.

I was so excited when a Dollar General opened in my neighborhood, even passed along the news to friends and family that didn’t know of its existence. On many of my visits to this location I think I’ve finally had my last one. Went to see if I picked up a few stocking stuffers for my daughters, came across the aisle where there was blankets and tagged “buy 1 get 1 free”. I said, "Wow. What a bargain?!" Maybe I should of questioned this before actually purchasing. After paying I realized my bill was almost $80 and told myself “wow I really need to stay away from this store.” It was my 2nd purchase within a week of about the same amount. I look over the receipt and realized that the “buy 1 get 1 free” was actually charged twice. I said, no worries I’ll go during the week to ask what happened?

Was in the location (store # 11329) approx 13:12. There was a long line, I didn't mind much because it was busy, but the cashier was very RUDE!! No greeting, no smile and complained to a vendor, "Sorry everyone decided to show up at one time, don't figure it happens all the time, when I send someone on break." I had several items including a sweatsuit and another pink sweat hoodie. She wadded up the clothes and stuffed them in a bag. I had to ask her if she was going to remove security tags, she stated she didn't know there were any.

We have had several incidents at the Dollar General by our home store located1382 highway 139 store #10062. The first incident our vehicle was hit by another in their parking lot and the employees were of no help with trying to get any camera footage and showed no concern whatsoever. The next incident on a later date there were sale items on sale with the sign listed there directly above the particular item we were intending to buy. When we got to check out and tried to purchase the item it rang full price and the cashier made excuses and implied that we were wrong that that item despite sign and others being there was not on sale. We drive down the road to another dollar general and got the same item for sale price as listed.

Dollar General #06447 second incident. First time they identify me on camera shoplifting. Sent cop my home. Walked in. No warrant. Old manager fired. Shoplifting. Sent them my house. Need legal aid. I disabled.

I love my local Dollar General store! They have a great variety of almost everything! It's not a mess like I have seen others. I would say I've seen it busy and only have two registers open when there are three but other than that I would recommend shopping here!

I just visited Dollar General Store #1752 and I have never been as insulted and offended in all my life! Upon entering with my children in tow, I wasnt not greeted as per the norm in any retail setting, instead I was TOLD, not asked to leave my bag with my personal belongings at the front! Not only did your employee insult me in front of my children, but in front of a full store as well! I have never known there to be such a policy and do not appreciate being stereotyped! I will NOT spend my hard earned money where I am insulted and not given the same courtesy as several other patrons who had bags as well! I will be contacting the Corporate Office and sharing my experience on every review board I come across! This company has forever lost a customer in me and I will definitely NOT recommend ANY of my friends/family patronize this business!

I used to come to this store because it is near the house but every time I make a purchase, I notice the prices they charged me were $.20-$.50 or more than what is shown on the shelf. Today I made a purchase for a bag of disposable foam brushes priced on the shelf for $1.50/bag but was charged$1.75/bag. I addressed the issue to the cashier but was received with deaf ears. I have no problem companies like Dollar General making profits but it is not right for them to overcharge customers who do not check their receipts on a regular basis. I have had experienced in the past that I was overcharged over $1 for buying several items. If Dollar General overcharges 1M customers for an average $1, they just made $1M they did not deserve to earn. I am pretty sure if the roles were reversed & I rip off others for that kind of money, I will be prosecuted & be in jail now.

Uncanny lowlife security tried to charge me 10.00 extra on my credit card as I checked out. I asked why. They said all the times I stole. I said "I've been in this store. I'm not from here. It's not on camera." They said, "A passerby said they saw you steal ice outside, even though it's not on camera we still have to charge you." I almost smashed the idiot in the head. I would of ended up in prison. Beware of the security. They are needing to set up shoppers and bust innocent shoppers to keep their jobs. Losers???

I wished could rate ZERO stars. I placed an online order for bulk binders around Oct. 24, but never got an email confirmation receipt. Checked my banking recently, to see that indeed my account was charged the $24 amount for shipping. Well, I called CS about it and they could not locate my order. Tried logging into the DG site, only for my email to be rejected as 'user not found'. I ordered the items back in October, my bank account was charged, and yet no email receipt, and no record of an account in my name? Yeah, I don't think so. And neither CS or the support center for online orders could help me, nor issue me a refund. So I basically got ripped off. Thank GOODNESS it was only $24. I am NEVER ordering from Dollar General again. And based on the 650+ consumer complaints against them, DEFINITELY caveat emptor.

Can someone please tell me why ALL Dollar General stores are so cluttered? Shoppers cannot walk down the aisles without tripping over stock or empty boxes. The only time stores are clean is the first month or so of opening. These stores are fire hazards not only for the customers but also the employees. Maybe I do need to contact our local fire departments to inspect the stores. Would that get the stores cleaned? Let's hope so!!!

I placed an order online on October 12th. I was notified it had shipped on October 14th. After a week I tried to track the shipment. It looked like it hadn't even left the original terminal? Tried contacting DG at the weekend but they were not available. I tried using their website to determine the order status but their program didn't work. Finally called today and spoke to a Customer Service Rep. At first she told me my order was delivered on the 18th. I told her it wasn't delivered to my address so where was it delivered to? Huge sigh -- pause -- “Oh, looks like it was returned to us because it was damaged!” So I asked why someone hadn't called me to inform me. She had no answer. I asked what happens now? She said it takes about three weeks to process!!! I demanded she cancel the order and issue a credit immediately which she agreed to do. Unbelievable! I didn't even get an apology!

On 10-18-2017 DG offered 11% discount on purchases to Veterans, Active Military and immediate family members. I was visiting from out of town and went to the DG #7640 in Steelville MO. When I went to check out I let the cashier know I would be using the Veteran's Discount. She said that DG did not give Vet Discount. The night mgr was called. She wouldn't even look at the email from DG and said there's nothing from corporate and if it were true there would be a barcode to scan. Both employees were very rude.

Today at Store # 06977 I was verbally attacked while checking out. While in the store I was trying to look at items in the school supplies aisle, however the whole aisle was blocked by stocking carts. I decided to take a picture of this issue because the store is always like this. I was going to show the picture to a general manager if they requested it. No employees or customers are in this picture. While checking out an employee approached me and started yelling at me that it's against policy to record in the store. I told I did not record and I took a picture of the carts everywhere. She continued to yell at me saying that they have no room in the storage room etc. She yelled at me in front of my 3 year old child making her feel scared. I asked the employee for her name and then ignored her and paid for my products and left. That is not how you treat customers. So what, now I have to worry about this employee verbally abusing me every time I go in this store!

On September 26, 2017, I purchased two four twenty ounce packs of Gatorade at the Dollar General Store located 20766 Old Scenic Highway Zachary Louisiana 70792 Totaling $6.18. When I decided I bought the wrong flavor I asked the cashier if I could get the correct flavor. She told me no problem and she told the store manager what I requested. She told me she was going to check out the several customers. I told her that was fine. I picked up the flavor Gatorade I needed 2 Four packs of twelve ounce Gatorade which sold for $2.60 per pack which was $.82 less than what I paid for the 20 ounce.

My husband and I went into the Dollar General in Brookfield Ohio. My husband went to the register and loaded $400 on a card while I looked in the clearance dep, once he was done we left. An hour and a half later we have a Brookfield police officer knocking on our door accusing me of stealing!!! I have never stole anything in my life! The store associates said I stole cheese nips or some kind of food, and I wasn't anywhere near the food dept.

I live in a very small town in rural Illinois. We don't have a lot of shopping options, however it is a college town, so it's not exactly a sleepy town. Among the things in town is a Dollar General, which has a very high traffic. As a consumer, I went there sparingly, mostly because I've never cared for Dollar General, mostly because the name is annoying. Like, your prices aren't that much less than Walgreens settle down, but the local CVS is outrageously expensive and the nearest Walmart is fifteen miles away. So sometimes I go in there for toiletries.

My girlfriend had to recently quit working at Dollar General as a cashier because of 2 reasons. Number 1 her manager wouldn’t schedule her hours until her second job would schedule then overlap her hours. When she would ask to speak to the manager privately the manager wouldn’t so she finally asked the manager why she was overlapping the hours and the manager would yell at her in front of customers and state that her other job will have to reschedule her hours and corporate will not put up with her insubordination whatever that means. 2nd issue here’s an example. She would work 1 day for 5 hrs only receive 19 dollars then same scenario 1 day 5 hrs and receive 58 dollars and change. Her other job pays bi weekly and she receives 267 and change. Now when she worked at Dollar General she would only receive 120 dollars to 150 dollars at part time and minimum wage at both jobs.

My dad and I stopped at the Dollar General in Artesia, MS to wait for someone. While we waited we decided to waste some time and look around the store. We saw some things on sale and decided to buy them. We walked back in the store and look again. By this time the manager approached us to ask us do we have a problem. We politely explained that we were waiting for someone. The manager said she was going to call the cops on us for loitering.

I shop a lot at Dollar. However, for the past year, the aisles are too piled up to maneuver. The new one in Whitney on Hwy.1713 is better. The Hwy. 933 one, is always not stocked, piled aisles, less than average friendliness, not very helpful. I go mostly to the new one now, as the nutritional drinks even are never taken from backroom and stocked.

I live in Cottageville, we have a Dollar Gen, and Walterboro. I stopped going to Cottageville Dollar Gen because of the rude employees and today I went to the one on Sidney Road. I stood at the register for at least 10 min. The boy working looked at me and walked off and will I waited but then I asked if anyone was working the register, I got a dirty look from the boy and still no service. I left everything on the counter and left. This no way to treat your customers. Me nor my family will ever step foot in Dollar General again. I'm very disappointed in these Dollar Generals. Never again.

I went to Dollar General in Lake MS on September 1, 2017. They were have a 70% off clearance on chimes and other things on the outside. There were 70% off signs posted everywhere stating how much items would cost after the % off the original prices marked. So we had a buggy full of items that should have ranged from 30 cents each up to $2.10 each. When we got to the register, Nothing was ringing up for the price it should have. I questioned it and was told by one of the managers that, that was what the price in the system was. needless to say I did not purchase any of the items I wanted because if you tell me something will be 70% off, that is what it should be, not 63% off. Now that may not be much of a difference to some people but I refuse to pay any more than the sign says. I know this is not the fault of the manager or clerks but I will not buy any clearance items or sale items from Dollar General and unless its necessary I will not shop there.

I visited the Dollar General store in Cranston this morning to do a little bit of shopping. And I was terrified by how the store looked empty. Hardly any food on shelves. Not only that, the employees who work there are highly rude, loud, and offensive towards others. I asked an employee if she can tell me where their Windex was, and was told back of store with her pointing a finger in the direction. She didn't even offer to walk and show me.

I purchased 3 wind chimes on August 28th. The sign said clearance 50% off, the sales clerk wouldn't honor and said it wasn't on sale anymore. The sign said clearance not sale with no dates on it. Just said all wind chimes on clearance 50% off, markdown taken at the register. I get to the register. The cashier was very rude and very snippy, saying she wasn't calling the manager and to leave her store. I'm never shopping at another Dollar General and to top it off she kept my receipt but I paid with my credit card, so there is record there about my purchase.

I purchased two items $8.00 a piece off of a tables that had signs all around it that said 50% off. The items were for a cell phone. When I checked out the cashier was grumbling about sale items, voided the ticket and recheck all the items again. I checked my receipt when I got home and I was charged $16.00 for both of the items. I returned to the store. The cashier told me the cell phone items on that table are not 50% off. I questioned her about the sign of 50% off and she said they are not.

This is a horrible place to shop!!! I was in the Maudlin SC store on Augusta 7 and there was glass in the aisle that I didn't see. I walk over it not knowing and injured my foot. I notified the manager and she had a VERY NASTY ATTITUDE about the glass! I had 3 visits to the doctor, Xrays, and now I have to have an MRI due to their negligence. I have had 2 conversation with Josh ** (RISK MANAGEMENT) and he stated that their not responsibility and they have a protocol that the staff walks the aisle every 15 minutes because the store is in a Shrink area (meaning high for theft). THATS a LIE.

If you look at the current Dollar General ad they are offering 24 packs of Pepsi and Mountain Dew products for 5.95. Now another ad came out and they are offering 12 packs 4 for $10 of also Pepsi and Mountain Dew. When you pull up to these stores the sign for these pop sales are located right on the window. When you walk in they are nowhere to be found. I was told by the store managers into stores that they do not carry Pepsi products. They had a break out with the company, although they are in both ads. I guess I find this to be false advertisement and very wrong on this store’s part. So messed up. If you no longer carry these products why would you have the ads with them in it and the signs hanging in your window but you do not carry the products.

I was asked to work for Dollar General. They are so unorganized, filthy, disrespectful. I worked on a broken foot. Had a Dr note. They did not care. Almost fired me for asking to leave. Then I was admitted in the hospital since my white cells were low and the manager ** told me over text that I'm off schedule completely after days of ignoring me. I call the Corp office and the man I spoke to called me a liar. Said my Dr notes don't matter. This is the worst company I have ever worked for and the store is completely disgusting. Just the dirt is hidden because they are so lazy. It's Dollar General on East Colonial and Murdock in Orlando, FL 32817. Never work there. This year alone 18 people quit. Gotta tell you something. I was a dedicated customer as well and will never go again.

Went into the Dollar General Sunday 07/30/17 for some cleaning items. Browsed the store for a while and needed help, no one was available on the floor. So I asked the cashier, he did say he was attending to the cash register, in a very unconcerned response. Another customer said that one other person was in the stock one. I walked to the back and knocked on the door, a young man name Bryon came out to help me with no complaint. Got what I needed and went to check out, hubby has the Dollar General app on his phone, he had coupons in his cart but, could not get them to show at the register. So I ask the employee who had identified he self as the Manager to help, I knew he was not the manager of this store. He was already mad about me complaining so he got very arrogant, aggressive & and hostile. So I left the items/walked out the store. He walked out behind my family and I, steady talking stupid talk.

This review is for the Dollar General located at 1220 Pioneer Road in Mesquite, TX. This store is fairly new, less than two years old, yet it is so cluttered you can't get down most of the aisles with your shopping basket. They seem to always have bins, racks, or stacks of items that need to be stocked. It does not matter what time of day, or what day of the week I go there. It is almost as if they see a space, and decide to put some clutter there. Today, August 1, 2017, I was at the store around 11:00 a.m. There were so many bins stacked in the aisle where paper goods were, you could not get to the trash bags. The pet food aisle had so much stuff down it that needed to be put on shelves you could not push a shopping cart down the aisle.

I shopped at this store and was told that they do not bag items with handles on them such as the laundry detergent I purchased as well as the Hawaiian Punch I purchased. I was told that it is the rule from Corporate and even if a customer requests a bag the employees are not allowed to accommodate the customer. This means making more trips to carry things out of the store and into my home. I also was going to purchase coffee which was on the bottom shelf of your store on Third Street in Dixon, Il. The price tag was evidently put in the wrong space by an employee. I asked the manager to honor the price listed and was told no because customers change the labels. I did not move the label at all. The cashier told me that is not the law to honor the price.

Dirty store, fire hazard, expired food! First of all, I've been complaining about this to anyone I can, for the past several months. There are so many instances of bad customer service, negative customer experience, and so on, that I've picked my top 3 that I'll share here: Earlier this year, after stopping to get a few grocery items we needed at a local Dollar General, I practically fell over many boxes, pallets, and other products just stacked on the floor. Of course, as always, they were completely blocking some aisles, causing a hazard if people needed to get out in a hurry. When I finally made it to the food aisle (due to the fact that they rearranged the store for the 4th time in 8 months!), I noticed that several canned items were so severely dented that the contents were leaking onto the shelves and floor below!

The Mahomet IL store is filthy dirty, you can't walk through the aisles and the shelves are never stocked. The music they play isn't appropriate for a store. Dollar General should be ashamed to have their name on this place.

I don't even know how to begin this review. I am so angry. The Dollar General near me is new, only been open a year or two. Apparently they do not know how to treat people. The manager, the one who should be a role model, scolded my son for "taking things he does not need." He grabbed dog treats, which we did want, and she decided to scold him. Again, my 3 year old, she decided to inform me "made a mess" when he was choosing a toy. How? Putting toys in the wrong spot! Long story short I kneeled down and told my son to clean his "mess" and made him put things back in the correct spots. This was the same woman who accused my 3 year old of stealing the last time we were in the store, which he did not, but I did apologize if he grabbed something and did not put it where it belonged. She was rude but I brushed it off. This time was even worse.

This store in Deweyville Texas 77632 43445 State Hwy 87, Orange, TX is filthy, dirty and most of all a fire hazard. A person cant get down some aisles because it's blocked by carts with products that need to be stocked on shelves. You can't find anything on shelves because it's on the carts. If there was a fire people would be trapped in this store. Someone namely you need to do something about this maybe an Undercover Boss and see conditions for yourself.

I shop at Dollar General Fry Blvd. Sierra Vista, AZ. often for my work. Earlier this week I was in there and the Manager (Tony) was obviously training a new assistant Manager. I immediately noticed how very respectful and courteous Tony was to the employee. As Tony was explaining the store to the employee, he made a point to always follow up with words of encouragement. Tony found actions taken by the employee and was able to build those actions up and turn it into a very positive learning experience. I have been a Management Trainer in the past and It was VERY refreshing to get the privilege to overhear a Manager doing everything correctly while training a new employee. Whatever training you are providing your Managers, it is working!!!

I had the WORST experience with the Store Manager in Imperial, DON! I forgot my pin on my card which caused my transaction to be voided and re rung on a different card. When voiding the first transaction the cash registers froze, causing the Manager Don to call Corporate to reset the registers. The second ringing of my transaction STILL failed and again needed re rung to find out the card was debited on the first transaction. When trying to talk to Don, he was completely frustrated about his registers going down. He would not LISTEN to me when I kept telling him I had the credit company on the phone insisting there is NO VOID transaction, my card PAID the first transaction. Instead of talking calmly with me, he called the police. The situation could have been resolved easily.

Very poorly kept grounds @ The property at 51st Blue Ridge, Raytown Mo, is a new store! Not mowed on a regular time, trash all over property, some of the grass is 6-8 ft tall separating the Senior Villa, 40 seniors live in and have to look at on a daily basis! We have went to the City of Raytown with matter, as tall grass and weeds are a violation of Codes. This makes our community look very bad! I know Dollar General can afford to keep their grounds mowed and care about the communities they build their stores in!

Shop Dollar General stores often on weekly basis. Stopped by today at store #11664 10656 Highway 190 Opelousas, LA. Was a total mess. Isles blocked. Huge carts of potting soil. A lot of the isles you couldn't attempt to go down. There was merchandise on the floors. Couldn't walk down isle too cluttered. Store isn't very clean. Associates were nice and the young lady working finally asked if she could help me find something. Told her I was looking for Murphy's Oil Soap. She said she wasn't familiar with it but maybe on the next isle with dishwashing, laundry detergents, etc.

I went to a store on Chincoteague, VA to get cat food. It was at 10 o'clock at night. The cashier could not get the customer she was waiting on through the line. I asked to open a new line so she did. The store was a wreck. I asked, "Why?" She said, "Shorthanded" so I asked for a number to call about the mess. She said there wasn't one, talk to the manager Monday. Really slow. She told me to leave and not come back then she followed me out of store and said good luck with your complaint.

WORST DOLLAR GENERAL EVER!!! "Francis", one of the poorly trained employees at this location, just said to a line of people building up behind my wife that she comes in all the time begging. We go to this location regularly and spend hundreds of dollars, I'm looking at many many receipts for our patronage, this one from yesterday $46.20. These people often try to blame the customer for not being able to perform their own duties. The new ** manager (we've seen 6 since this location opened) is responsible for that talk, and has often been unable to complete multiple payment transactions, and even lie about why, when others know what they're doing. Awful, awful people who actually put the safety of customers at risk with their inadequacy.

I was not provided a receipt for my purchase and was told that they wouldn't be able to help me any further because the manager 'can't just make a receipt appear' and that I had to leave the store. He was incredibly rude and I was beyond embarrassed by the way I was treated. When I asked for his name, he refused to give it to me and told me that if I called customer service, that they 'wouldn't do anything anyway'. I don't think me asking him for a receipt was an inordinate request.

I went into the Dollar General today to grab a few things for my son to go to camp. I noticed I picked up something I had at home. I told my 11 yr old to take it back and put it on the shelf. When he took it back. He set it in the wrong spot and the employee that was standing there looked at him and said "Really **." Smh at the fact a grown man would talk to my son this way. I'm so lost for words that he would be treated this way.

3 different items rang up higher than the price on the shelf stated at the local store I shopped at yesterday. I asked the cashier about this and her only replies were "I'm sorry", "do you still want the items" and "like I said, I'm sorry". No attempt was made by her or the other employee standing next to her. No solution was offered. I was completely blown off. I don't think I will be returning to this store anytime soon!! They acted very bothered by me being there. Weights and measures needs to check these stores out!

I drove to the store to get something very specific, a quick trip to run in and run out. I was surprised to find the store 14858 on West Fuqua in Houston Tx closed, with the employee/night mgr Standing inside mouthing that they were closed. He had indicated that he was closed already to another would be patron who was there before me who was looking confused as to why the store was closed early. The employee was motioning to me, mouthing the words, "We're closed." There was approximately 10 min left before the store's closing hours. This is a neighborhood store where people do run in at the last minute. Such is the nature of discount retail in this area. I would hope that this is an isolated incident and not the way the store will continue to be managed. Many people value having Dollar General in the area. It's a fine store. Please don't continue to close the store earlier than the posted hours.

ECoupons not working several times. I have done ECoupons for a while now. I know to make sure I have the ECoupons in advance so that I receive the savings but this time I didn't receive them when I signed in. I told the cashier about the problem and she said there was nothing she could do to fix the problem. She also claimed ECoupons hadn't been working earlier this day. I would have saved over $8.00 off my purchase on ECoupon being $5.00 off a purchase of $25.00 or more. My total was over $60.00. This is not the first time I had problems with ECoupons but it is definitely the last time I shop at Dollar General stores ever!!! I didn't want to even give them one star rating. I also email Dollar General corporation and got no response. Walmart will be seeing more of me!!

I need to file a complaint with your corporate office. I hate to tell the story on social media for all to see before I first speak with someone in the corporate office, but I've already called the 800 number and given my story to a young lady that promised I would receive a call back. I have not gotten a call. I also went online looking for an email address that I could send this to, but then it said that if I wanted to reach corporate I would need to do that through one of your social media accounts.

My neighborhood Dollar General Is the best. Cashiers are extremely polite and helpful. The manager is constantly going out of her way to help customers. Store is very clean and tidy, it's always a pleasure to shop. I am happy that Dollar General is in my neighborhood.

I recently shopped at the Dollar General Store in Warsaw Ky. The store is a total mess, carts of stock are all over the aisles. Every aisle was full of stock carts. My husband and I could not even shop in the store. The store had no Manager and if you could get in the aisle the shelf was empty. I live in Warsaw and would love to see this store succeed but with this mess I will spend our money elsewhere. When I ask the employee at the register why the store was this way and why stock was not put out little by little his reply was really stupid. He said because all the shelf were empty they needed to leave the stock carts to put stuff out in the aisles. As a previous retail manager this makes no sense. Especially since there were no employees there to put product out. I will also state this store is always a mess and I wish the higher up would fix it.

I recently completed a survey using the information on a former receipt. This was for $3 off $15. I purchased $20 worth of merchandise, and presented the coupon. The clerk [Julie] said that the discount had been applied but neither she, nor I could find where it indicated this on the current receipt. After I added up all the purchases I made at the list price, it noted that I had purchased $20+ and then after each and every item there was a pennies deduction which brought the total to $17+.

I had gone to Dollar General today to purchase cereal. They have cereal on sale. Three boxes for six dollars. I got 24 boxes which is it two dollars each a box. I also had three digital coupons. One is for a dollar off the General Mills which I bought. Two of the rest of them at the two coupons were five Kellogg's Special K cereal. Two coupons three dollars off of five Special K cereals which I got 10. In the bottom of the coupons it does say you can use them as long as you weren't using four of them at per transaction. I was only using two of them so altogether I should've had seven dollars taken off of my bill. The cereal itself should've been $24 -7 dollars = $17.00. I was being charged $23.

If there was a chance to give this less than one star I would! Below is the message I sent to them privately on their Facebook Page: "Please call me. I purchased a 3 into 1 wall adapter last night from your military road location in Niagara Falls last night. And as soon as I plugged it into the wall, there was sparks coming out and it blew the fuses in my basement. I am having to call an electrician in! It could have killed me, you need to recall these products before somebody gets hurt. Please call me."

This Dollar General (Store #12451) on Lady's Island in Beaufort, SC is disgusting!!! I drove past the brick structure that conceals the dumpster... Both doors of the brick structure were open and this is what I saw. There is no reason for this at all. If the employees are too lazy to put the trash into the dumpster, and leave it looking like this... then I would hate to see what their stockroom looks like inside. This is disgusting and severely pathetic. The trash is easily, easily 2 feet thick behind the dumpster!!! Seriously!!! Corporate had better do something and soon!!!

I went to Dollar General Sunday the 16th to purchase items for a new kitten. I got food, toys, a cat box, and a small bed. When I got checked out the cashier asked if I'd like the bed in a bag, and I said no. Then I realized that there were still two items in the basket that needed to be paid for. I paid for them quickly because I was holding up the line. I got kind of flustered and grabbed my bags and left.

Store# 03457. Was trying to exchange a charger for the same product with receipt. Was told that I needed to speak with a manger the next day. Went to speak with manager. The manager said that she would be able to exchange. I did not want any money back just the same product. I asked what the policy was and the manager proceed to give me her personal version. When I was looking at the refund and exchange policy. When I told her that there was a sign behind her she begin to read it. And I was right but she said that she didn't want to exchange it for the same product. Due to the fact that she could not resell it.

Thought I bought a Eckrich Ham & Cheese on sale for $2.00 yesterday 4/13/2017 since the red and yellow sales promo label clearly stated it was on sale for $2.00 but after visualizing what I purchased a day later it seemed to me I was overcharged slightly on the several items I acquired. Went to trash bin and found the receipt in the yellow Dollar General sack and sure enough I was charged regular price of $3.25. Since I was headed the several miles back to the town I purchased at today for other business, I decided to call them and notify them about this. They said, "Sure come on in and we will see what we can do."

This store has never been up to par when comparing it to other stores in our area. The manager is not very professional. The items carried in this store are minimal compared to other DG locations. We only have this store and one other in our town to shop. I feel that because we are a small town that the customers don't matter. Fifteen miles south of us is Benton LA and that store is run so well and fully stocked. We need that courtesy here in Plain Dealing. A lot of money could be spent there but not as it is now. Please let me know you've received this complaint.

Mr Freddy ** should not be a manager! Any grown man who represents your store should not be bad mouthing employees in front of a store customers! It's very sad that you hired him and promoted him. If you ever heard him talk about Dollar General and its employees you would fire him on the spot. Thank you Mr Freddy. I will never be shopping in that store (number 1391) again.

On April 1, 2017 my two daughters and I walked into the Dollar General store on Georgesville rd (43228) as we were looking at the clothes we overheard the manager say to a Somalian customer to hurry she didn't have time, that he needed to hurry and then made his child tell him the dad thanks for getting her something. In shock we still stood looking at her. I said "Wow I am calling corporate on her" and she looks at me and asks her other employee Marium why people are staring at her and that it's OK for her to treat people like that because she's the manager. We go on about our shopping as she is still standing behind the register screaming for Makinsey until she has to go get her and then approaches me accusing me of putting ** in my purse. For one it wasn't even my purse it was my daughters. But she said I had to show her the inside because she just seen me so my daughter came and opened her purse against my approval.

You advertised Barq's root beer, Fanta orange, Mello Yello 3 for eight dollars. I went to every Dollar General closest to me which is three and neither one of them had this. So I had to go to Wal-Mart and ad match. That's why Wal-Mart has more customers, but you also had Pepsi and Mountain Dew and Diet Pepsi for 3 for 10.00 dollars but had it displayed in front of store and didn't even display the other because you didn't even have Barq's root beer. You had A&W root beer and would not substitute and Wal-Mart will. So I will not be shopping at Dollar General again and I will tell all my friends the same thing and that's why you don't have a whole lot of business. Well just letting you know I'm very angry.

I purchased Clover Valley hamburger buns at the Dollar General for dinner tonight. I get home make my sandwich, started eating and a few bites in, I noticed a funny taste. I look at the bottom of my sandwich and it's completely ate up with MOLD. I instantly threw up and looked at the rest and they are ALL molded. I just bought these buns! I feel nauseous and I can't even eat!

This is the first time being in this store. I was curious because it was I guess considered a super store of Dollar General. I was very impressed with the store. It was clean and well stocked and the shelves were fronted and very nice. The store had a larger amount of products. Then I unfortunately had to go to the restroom. I walked in the restroom and it was filthy. The first stall had a toilet seat that did not fit the elongated toilet. The second stall was filthier than the first. I can honestly say that there was not one thing in that restroom that was clean. Like I said I had no choice but to use the restroom and I felt like I needed to go home and take a shower.

Went to store. Bought 10 bottles of Pepsi which on shelf said 1.00. Instead was charged 1.25 but was originally charged 4.00 each. I asked to have them void the whole order. They wouldn't instead wounded the 9 hellmann's mayos and charged me ten Pepsi. The bill was 66. Should have been 16.00.

For the first time ever, I went to Dollar General on Oxford Avenue. What a dump! There was as much merchandise on the floor as there was on the shelves. Walking through the aisles, I had to step over products which were scattered on the floor as if an earthquake had just rattled the building. After getting through the obstacle then got what I wanted and went to the cash register. There was no one around. No one behind the register. No one that I saw in an aisle, so I just left my intended purchase on the counter and walked out. No wonder the guy who stormed past me as I was on my way in was so irate. Nothing like going to a store strewn with merchandise on the floor and not having anyone available to service you. I'll never go there again.

I purchased a cell phone for my grandson, it was the wrong phone, so within 30 minutes I took the phone back it had not been opened. Wanted a refund I so I could purchase the right phone for him. I needed a ATT GoPhone. She told me that I couldn't get my money back... That is suppose to be your policy exchange only. If you don't have the phone I need why not give me my money back. She yelled at me in front of other customers and I yelled back at her silly unprofessional self. Told me to get out of the store and she wasn't going to exchange the phone... I do a lot of shopping at Dollar General stores but after today I will never spend a penny at your store.

I was standing in line listening to the cashier and how she talked to the customers. She was very rude and you could tell she wasn't going to do anything unless it was absolutely necessary. When it was my turn it got worse. My daughter wanted these little round chocolates. I guess she couldn't scan them. She informed my daughter to find her one in the box that she could scan or she wouldn't be able to sell it. First of all she could have searched for one better than my 7 year old who didn't understand.

There was a deal that said save $5 instantly when you spend $15 on select cleaning supplies. I bought 2 jugs of 121 oz. Clorox bleach which was $4 each and 1 pkg Clorox disinfecting wipes which was $7.50. When I inquired at the register if my $5 was taken off they didn't know what I was talking about, so I took the Manager that was there that night 2/20/17 and showed her the sign by the products. She ripped the signs down and said she didn't do that because it is too complicated. I told her the special was in their sale paper too and she said she knew that but she didn't do that. Isn't that against the law?

Dollar General often gives $5/25 in store coupons on your register receipt and texts them to you on your phone. They have recently changed the method by which they take these coupons. They now will apply the DG coupon after all manufacture coupons. And therefore you must make a $25 purchase after all your mfg coupons are applied. Nowhere on the coupon does it state this. On the coupon which I will include it. States only that the $25 or more requirement will be calculated after all other Dollar General discounts.

While checking out in the Granville, IL Dollar General, the sales clerk said my check was no good even though I had $2000.00 in my checking account!!! The manager then came over and looked everything over and had my drivers license and said I was declined. I then ran home and grabbed my debit card and drew $100.00 from the ATM at the bank. I went back to the store and used my debit card for my purchases which they told me that was no good. All the while rolling their eyes at me like I was a criminal and being sarcastic. I then paid with cash only because I need the things I bought. I have spent several hundred dollars in the store, but I WILL NEVER GO INTO ANOTHER DOLLAR GENERAL STORE. They must have faulty checkout computers and they have terrible employees.

I went to the Lonoke Arkansas Store on 8 Feb 17 to purchase a bag of dog food. On the bag was a coupon for 4 trays of Cesar dog food. I took the coupon off the bag, grabbed 4 trays of Cesar dog food and went to check out. I was told that the coupon couldn't be used because of 1 cent, then 10 cent...never got a straight answer. I ended up paying full price for the 4 trays of Cesar food also. The manager even told me that I should call corporate, maybe they could tell me why the coupons can't be used. I did the store survey and let them know the issue I had, but no one has bothered to respond.

Went shopping 2/4/2017, over here in Mangum, Oklahoma. Had a very nice experience... Store clerk was nice and efficient. No problems! Just want to give my opinion of the nice store in Mangum! Keep up the good work!

Sunday January 29th, looked at DG flyer, my makeup was buy one get one half off. I had some coupons. Drove to the store and bought four items. I was looking at my receipt and went back in with the flyer, she looked at the sign by the makeup. A 2x3 tiny sign and said no one ever reads. In small tiny letters there was something about using coupons, and since I used coupons I did not get the sale price. I told her I read the flyer! And it said nothing about coupons. I told her it's not her fault, I will call corporate. She said it won't do any good, and she's right because never got ahold of anyone. I was shocked that a store that big would be so petty about coupons. I learned a big lesson. Will never go back.

I shopped at DG for many, many years just to spite Walmart and their Chinese products, and because the prices on the paper products are lower -- that was until 3 weeks ago. NOW I WILL NEVER SHOP AT DG AGAIN!!! The pin pads have recently been changed in my store. They USED to default to ENGLISH, and you could select Spanish if you wanted to. Now, it makes me select English first to use my debit card!!! This is unacceptable. Now, your company is inconveniencing me, a native English speaker in my own English speaking country, by making me select my own language to use my debit card! By doing this DG shows that it doesn't care about Middle America and it fully supports illegal immigration and all that has done to the USA over the years.

A couple months ago I went to Dollar General in Boardman, Ohio to buy some items. While I was grabbing items I noticed I was being followed by a customer. After a while she stopped. I went to the counter to pay for my items and they said the register was not working. After a few minutes the cops came in and asked me if I was stuffing items in my bra. Apparently the woman told the cashier I was stealing and instead of confirming if I was, which I was not, they called the police on me. After 15-20 mins with the police they said that there was no probable cause for an arrest. After the cop told the cashier it doesn't look like I stole anything instead of him apologizing for his mistake and believing some random person he told the cops to ban me from the store. I contacted corporate and it took them 2 calls from me for them to call me back.

This is for Lake Ariel Pa Hamlin highway store. I couldn't believe how I walked in and seen the one young girl on register and the other 2 names I seen on name tag was a Tena and a Tanya! I was so sick how they were doing their jobs and it was nothing good! Because they weren't doing anything but talking about things that had nothing to do with their job! How rude. I asked the girl Tanya where something was. She was too busy on her Phone not caring what I asked and she had to rudely look up and say "what do you need miss!!!" I was totally in shock! The girl Nicole whom was polite as can be with a smile on her face and a Line circled around! And of course the customers huffing and puffing, I said "well there's 2 woman walking around on her cell phone and the other I can't even explain. Sheesh!"

The Dollar General store on Prim Rd in Colchester, VT is truly disgusting. Thousands of cigarette butts on the ground at the entrance to the store and beyond greet the shopper. Aisles are almost always blocked with towers of unpacked boxes. There are empty and half-empty shelves and shelves that look like someone threw merchandise on them. It is NEVER well-staffed. Half the time when I go in there is no one at either of the two check-out counters. If there is, I have never seen more than ONE cashier at time with an open register.

I was in Dollar General store 11543 Elkhart and the store manager Becky was talking with another customer about her employee and I overheard her say her kind is not manager type. I told the lady. She was upset but the DM need to fix this. They allow their store manager do whatever they want.

I received a few items for Christmas which were regrettably not my style from my mother. Since we're not the sort of cynical family who gives out receipts along with our gifts, I figured they would either give me store credit or tell me no. We went to the nice DG in Tobaccoville, NC instead of the incredibly messy store in King. My boyfriend and I did not expect to be treated like thieves. All I can say is WOW. 'No receipt' must be code for 'shoplifter' at DG. After she added the items up and told us that the refund (not a card, just trade for merch?) would not include tax in the snarkiest tone possible, we were told to leave the one item they couldn't accept- TOLD, not ASKED- by the register, because I'm assuming Miss Sunshine thought we were going to be stealing. Then we were followed through the store.

Dollar General lies in their advertising. They tell you "Join up and you can download digital coupons for bargains." Then when you try to log on they say “authentication failed. Forgot password?” If you try that they offer a window that says SEND PASSWORD Click that and enter the email. Then they come back with “user not found”. This all happened to my wife. They do find her email address on her phone to send their advertisements though. Remember “user not found”!!! We contacted them by filling out Contact Us on their login page and by cell phone. They are uncooperative and their only reply is an automated “Received your submission”.

I went in at 3:58 today, 12/10/16. There was a cashier with 20 people in line and no one, not even a manager in sight to respond to delete an item on the register. The cashier called repeatedly with no answer. 3rd try the manager walked the entire 12 feet to the register. She pushed through the customers rudely, she deleted the nail polish that was incorrectly price marked as the entire shelf was incorrectly priced, did not ask to help customers in line for 20 minutes at this point, and went back to the office to sit down. The store is dirty with liquor bottles and trash parking lot and trash all over the store. And there is no manager taking any responsibility for anything. Customers said they are not coming back because it keeps getting worse. Go Dollar General!

My complaint is that on 12-08-2016; I stopped at the Dollar General located at: 1100 Carver Rd, Modesto, CA 95350 to shop for a few items that my family needed. During the time that I was in the store and prior to my acquiring any needed items I walked over to the men's room with intentions of availing myself of the facilities. However, tacked to the men's room door is a sign "instructing customers to see the store personnel for a key to gain access to the restrooms". When I asked the store personnel for the key to gain access to restroom, they informed me that despite what the door sign clearly states the restrooms were only for employees.

This is an incident that happened at the Gladstone, MO store #02610 on November 3rd, 2016. My wife and I have been frequent customers at this particular DG store and we happened to see a flyer that mentioned toys were 50% off and we wanted to look at toys for our daughters and other younger family members for the upcoming holidays. While my wife was looking at the toys, I went and picked out the few things that I had specifically in mind. There were a few other items I was looking for that the store did not carry, but I still looked just in case. Having been frequent customers and knowing the general protocol of the store, I had to use the restroom. I went to the front and asked for the key and knew where it was. When I was finished, I locked the door behind me and brought the key back to the front. I continued to walk around the store and would occasionally check-in with my wife.

I recently visited this store and purchased two sale items. One was 3 bags of chips for $5 and the other 3 packs of soda for $8. Dollar General has a bad way of putting signs all over the place instead of just with the product that is on sale. I think this is a marketing ploy that most people don't pick up on. At any rate, I saw that I had not received the sale price and returned the items. Upon entering the store and explaining the situation, this troll of a manager started bellowing that I had not purchased the required items. A nice clerk started with the return and then the troll came over and jumped right in the middle of it. I knew she would screw up something because she didn't bother to find out what was going on. She was so busy bitching about me not reading the fine print that she actually charged me for one item that I was bringing back. What a fiasco! She has no business being a manager. If she is that stressed, give her some time off.

While checking out @ your ELDO Springs location, (64744), check out gal was pissed off. Probably cause she has to work. Please tell her I am sorry I did not realize there was a new card reader machine. Next time she has to help me, she won't.

Filthy store & restrooms. Cashiers very rude & ugly!!!! Was purchasing large order and my granddaughter accidentally knocked over & broke a candle. When I offered to pay for it the cashier went off on me like a mad woman! Got furious when I just left my cart & started yelling about that. I left more money on the counter than it was worth. I will NEVER SHOP AT THIS DOLLAR GENERAL AGAIN. I removed my grandchildren, who were now in tears. I have worked in retail all my life & have never seen such poor customer service. You just lost hundreds from my family & friends. :(

My daughter and I were just humiliated in DOLLAR GENERAL (Cedar Shoals Road, Athens, GA 30605). We were accused of shoplifting. I walk there with an old modified baby stroller. I took out the seat and put in an insulated carry cooler. It zips up, but I never zip it up in the store so as not to conceal any items I pay for. I was use this cart because I have trouble standing when I walk anywhere and can't carry much. It gives me something to lean on in case I get dizzy because the wheels lock easily. I go out of my way to explain to store clerks that I need this to get around and carry my purchases due to a rare genetic condition (Ehlers Danlos Syndrome and Postural Orthostatic Tachycardia) my daughter and I both have that affects our ability to walk far due to heart palpitations, pain, arthritis, and vertigo.

I fell at Dollar General almost a month ago. When I fell from their wet floor a employee laughed at me. For The last month I Have been waiting on risk management team to call me. I called them today and the lady started yelling at me. An apology would have been nice. Can not believe the way they Are handling this situation. Contacting a lawyer now.

I am a part time employee. We have a beautiful new DG and it has everything anyone could want. Our manager Patty is great. We have wonderful employees that work very hard and take pride in everything from customer service to cleaning our store. It is sad to see all the nice people in different states saying they were disrespected. Our store welcomes every customer whether large purchases or small. The only thing that I can say is how managers cannot decide how many hours their store can give employees. The only people that know what it takes to manage a larger store is the manager and employees. I wish everyone with complaints had the opportunity to visit our store and see how much pride the employees and management take in customer care. This would be the perfect career if the hours were increased. Thank you to all our customers that are enjoying our new location, selections and employees.

14040 County Line Rd., Hudson, FL 34667. Obviously, the store manager ** did not want to work and had a horrible attitude to myself and the other customers. I acquired five shopping carts full of toys with the 50% off and another 25% over $75. When the cash register rang up the on sale prices, she began to argue with me about what was or wasn't on sale. I told her the sign said, all toys; she said it didn't. She was so argumentative until she went back into the toy aisle and found the sign. She never apologized.

I've never been so disrespected in my entire life! So, I walked into the Dollar General store Located in Hialeah, Fl. I picked up a bottle of water and pringles. The "manager" (Gloria) then began to follow me down the aisle. When I turned around to look at her she said "We have a policy, Don't open any foods and eat in the store without paying". I put the items in the air to show her that they were not open. I then turned around and continued looking for my items. She walked off and called me "Stupid" but she said it in Spanish. I guess she didn't think I understood what she was saying but I completely understood her word for word. So, like anyone else would I responded to her ridiculous comment and called her stupid as well. She looked me right in the face and said "I may be stupid, but you're a **!

The digital coupons are a scam to get consumers into the store. They appear in My Coupons but does not apply the discount when purchasing and the unprofessional associates in the store does nothing about it, but say to call the corporate office. I rather take my business to Walmart or other stores.

Digital coupons do not work. They are not printable, so I had to put back all my items, because the savings is why I choose the store to shop. Stop sending sales ads with digital coupons because it don't work.

I have lived in the Fruitland area of Jackson, MO for 61 years and was so glad when the Dollar store was built on US Highway 61. I like the location even though it is a very busy intersection. But the last dozen or so times I have entered this store it was a disgrace and so dirty. When the store first open it was very well organized and spotless. The first few managers tried to keep it up but let it go down downhill. The store had a good person running that store for a few years. She worked there since the store first opened. That manager was a person in charge and hired decent people that would greet you when you come in the door and would make you feel like they appreciated you shopping at their store. I know that manager probably work a lot of long each week. She would help me find things, even if they were out of stock on the store shelves she would go in the back and come out with just exactly what I ask for.

I'm very disappointed. While the store in Bloomington, IN has been renovated to create roomier aisles, the aisles in the back of the store are cluttered, the shelves are disorganized, and the shelves are stacked too high to reach products on the top shelves. I could not find one item although I looked all over for it. The clerk said she didn't know where it was since they rearranged the store. Also, I was sent a postcard in the mail with a coupon for $5 off of a $25 purchase. I scoured the coupon for an expiration date multiple times, and there was none. At the store, the clerk took my coupon and I thought she scanned it. I did think my purchase total seemed high ($30), but didn't look at my receipt until I was home and saw the coupon had not been applied.