Dollar General Reviews

I went into The DOLLAR GENERAL @ 11Th & Garnett in Tulsa, Oklahoma today Tuesday May 5Th, and I saw the most filthy, rundown looking store. Aisles all jammed up, tile black, filthy, & unmopped for quite some time. The worst ever!

I went to Dollar General store in Staunton. I buy strawberry jam. There was on sale for 2.75 in iron. When I go to the cashier and I just make sure with cashier that jam is 2.75. He was so rudely. After all total comes $4.15 and I gave him $5.15 so my change should be a $1. He give me 93 cent so I told him it should be a $1 my change. Then he start to screaming in store. But I didn't say anything and take my change walk out to the store.

We would like to let you know that ** at Dollar General store in Midway Florida is an exceptional employee. When we drive up he opens the door and have our basket ready. He even takes our items to the car if no one is waiting. We appreciate him.

I have never had a complaint. Today however, I was in your store, no a/c, 5 people in line and the only checker was chit-chatting with a fellow employee and ignoring the customers. After several requests to check me out she got huffy but did so. Can not find order no on receipt store # 04295 and there is a number at bottom **.

I signed onto the this company's website to print a $5 off $25 coupon. Without this coupon Dollar General's prices are not all that great. I was unable to print it. When I called, the rep referred me to a website not Dollar General where I could make them aware of the problem. I was told that no other help could be provided. I asked for the rep to email me a coupon to no avail. Customer service just isn't part of this chain. When you choose to shop here you know its time to find yourself a better paying job.

Dollar General in Camp Verde had an open septic hole. There was a plastic lid like a small garbage can on it. My granddaughter stepped on it and she fell in the waste about 12 feet below. My son jumped in to save her... (she was not in sight). He found her and police and fire department got them out. My son wrecked his back from hitting a metal box and pipe when he jumped in. He has not been able to work since then because of his injuries. DOLLAR GENERAL DOESN'T CARE!!!

Very disappointed. I call corporate to complain about my experience with their store and management. I was treated unprofessionally when I informed them they had items in sections with discount signs posted. The manager wouldn't even come talk to me one on one. He say from a distance “whatever it rings up for is what I will need to pay”. I took pictures and showed the signs and product to the cashier and she said she could change the price. I informed her I would call corporate because I have never had a problem at the two other locations like here. She told me “Do what you need to.” I called and made a complaint to corporate and was informed I would receive a call from the district manager and let me know it was addressed. Never received a call. They didn't even want the pictures. Very unprofessional.

Of all the places I've worked, Dollar General was the worst by far. It's hard to even know where to start. The work is not that difficult, but it's never ending. You're expected to maintain the store, front shelf items, stock, and run the register. Sometimes all by yourself for hours at a time. Most of my co-workers were very enjoyable, and I remain friends with several of them, but the guys from corporate were a bunch of know it all's, who like to micromanage unimportant things that made doing the important tasks incredibly difficult. Getting voids and transaction aborts got you in trouble, which I always thought was incredibly stupid. Needing a manager and a key for voids is totally unnecessary and always impeded work progress.

I absolutely loved this store. I live right in front of it until today. The "assistant manager" was covering the girl that was on a 15 minute break. I paid then my mom was behind me with something she had to pay. She wasted 40 dollars and some change. My mom handed her 100 dollar bill. She stayed there to see if it was real for about 40 seconds long. She went into her drawer and told her “one sec I need more change.” She went into the safe in front of a big long line and stayed there about 2 minutes taking out change. She came back and started counting to give my mom "85" dollars. The correct change was 59.51. My mom and I looked at each other and I said in Spanish “she is giving us more than what it’s supposed to.” And my mom turned to her and said “that’s too much” so she gave my mom 4-5 dollar bills and my mom said “This is not the correct change. You still owe me.”

Every time I go into the dollar general in Easley I leave in a terrible mood! Same goes with my spouse and other family members that have always went there. One cashier doesn't even say anything to the customers, not "hello", not "did you find everything", not "your total is..." Or even "have a nice day". Several times I've went into the store she's talking to other employees the whole time or taking personal calls on her cell phone. The other employee was working and her boyfriend came in and they were in the store screaming and cussing at each other in front of everybody and talking about drugs. I'm never going back there as long as they are working there.

9 am this morning I made a trip into the general dollar; Onalaska Texas. To my surprise the at the register was a 10-12 yr old girl scanning sacking and taking peoples money. There was employees working, and the manager lady with white glasses walked in and saw and approved this action. People in line, and they left a child to run this store??? WOW, is there no CHILD LABOR LAWS in effect here at the only general dollar in Onalaska?

Dollar general (ford city) PA - After my second day on the job I'm scared to go back in. After an 8 hour job without a break time. I'm almost 50 years old I need to at least take at a 10-15 min off my feet. I have to beg the asst. Manager for just a couple of minutes to also have a cigarette. And the Store manager **. WOW! SHE loves to yell and ** us out in front of customers. My pride is completely crushed. I've never been embarrassed in my whole life. You just don't treat workers like that they're animal especially they're the one doing all the work. I thought on an eight-hour shift you're supposed to take at least a thirty min. break. Not working for this company.

I was hired extremely fast and pushed right into a key holder position, went and trained for 4 hours and started the very next day 03-27-2015. When they trained me they had me go to a nice clean store and then told me "oh you're working at store #9666." I didn't think anything of it but the next morning arriving at my store, I realized that this store was completely different. There was no store manager but there were two assistant managers that were in charge that had no retail experience at all and only had been working for a month.

I was employed by this company for 6+ years and it sucked… I loved my job the first 4 years, it was great. I was the Manager, had great relationship with customers, I actually still do even though I was let go. I became pregnant and that's when it went downhill. My DM at the time brought in a new Assistant from another store to "help" me. Instead, this new Asst. started watching my every move, logging it down and reporting back to my DM. My DM started coming in and threatening me that I need to clean up the store or I will be terminated. Monthly I would receive these threats. I informed my DM I had a lift restriction at 7 months pregnant due to previous pregnancy complications and he said, “Ok, I will work with you on this restriction,” but instead, he made my life miserable.

I worked at this company for three years in Las Vegas. I have been working for over 40 years and I can say this has been the worst company I have ever worked for. When they came to town I was so excited to get a job with them, they claim to be this great company that was all for the customers and the employees. I learned very quickly that was just not true. I was made office manager first which I did the job, but never got the raise for it because I was told until I knew the job I would not be paid; that lasted 6 months or so. I left that store and went to another within about three or four months I was made the Asst. Manager which I received a one dollar raise. In August my manager had a family emergency and started working two days a week. So I was the acting manager. Again I received no extra money for.

Went to dollar general couponing on Saturday March 25th. After 3 hours of found my deals I wanted, digital machine wouldn't work, lost saves. March 24th, went to another dollar general store after shopping for 1 and a half hours. Digital machine said it was taken off but didn't take anything off. Management tried and machine stop working, went to other register and wouldn't take off coupons at all. Left without buying anything. Called 1800 number, said I had to go online. Getting fed up!!!

As soon as you drive into the parking lot you see employees standing outside smoking cigarettes and hanging out in front of the store business. When you reach the check-out lane, there is only one cashier and the line is backed up 8 or more customers. When you try to use store coupons on products you purchased, the cash register rejects the coupon bar code and the employee has to call the store manager to override the transaction.

Had coupons for Schick extreme razors. Because when they swiped coupon just before completion of the bill the register would not allow the coupon to go through no matter how many times they tried to swipe it so was told "WE CAN'T LET YOU USE IT". Very unhappy customer.

I am so tired of complaining to the management of the #08046 store. It absolutely does no good, the employees are untrained, rude, unprofessional and could care less about the customer. It is such a joke, I will not be shopping there again. Employees are RUDE and Management unprofessional

On 03-14-15 second time visit to this store only because I was in the area. I will not stop there ever again!! Made a purchase of $10.83. Cashier couldn't change a $100.00, so I told her to ask the manager to come give her change. The manager ** came out and said that the store had no money!!! Never heard of such!!! Needless to say I left the store without my purchase, because I had a $100.00 bill.

The manager of the store came up to me and told me that I was thrown out of another Dollar General and that she could not allow me in her store. I told her I have never been kicked out of a store and she certainly never threw me out of anywhere. I used to work for this particular store. I was wrongfully terminated and then promised my job back which never happened by the district manager. I did receive my unemployment because they were in the wrong and now to have this manager try to accuse me of stealing in another store and being kicked out is ridiculous. I'm currently have an attorney going over this for me for defamation of character.

Firstly, seems like a lot of info and TIME is needed just to complain about this service. Is it really all necessary? Secondly.... I walk up to a register where check out person is just finishing with a customer. As a matter of fact I wait while the so-called check person finished. The apparent manager, for want of a better term, was nearby, saw me standing there waiting and said something to the checkout person.. Nothing happened... So I stood there. The checkout person looked at me and finally said you have go to another check out....... I couldn't believe what I heard as I was there waiting for the yahoo to do something.

Walked into the store to walk around while my son was at Kool Smiles next door. There was an awful smell and floors were dirty, felt like you were walking in sand. Would not buy anything in this store because of the smell, made me gag and wanted to barf.

After church with 4 hungry kids in the car, I ran in the La Porte Texas Dollar General to get coffee. I noticed that the coffee on sale was gone, but I saw an ad for tuna, which I grabbed a bunch. Then the cereal was buy 2 get one free. When I checked out after waiting while a woman tried to walk out with a pack of cigarettes in her purse, the checker just laughed and said she does that all the time. When the tuna all but 4 cans rang up at the regular price I was rudely told that I should have read the ad even tho I paid the regular price. Then halfway home I noticed that the cereal rang up at regular price, no free one.

The dollar General stores in our area add absolutely nothing to the community. They are dirty inside, the floors are filthy with mud, and stones piled up under and around the counters. I doubt that the floors have been cleaned all winter. Outside there are nothing but plastic bags, paper, and garbage floating around. Floating around the employees who are outside having a smoke - but don't happen to see what is on the ground around them. I don't understand why people continue to support these stores with their hard earned money. Is this what our society has come to expect? I wish our village had never let this store open. It has just been hurtful to the whole community.

Received $20 cash back from my purchase at Dollar General and when I got home and looked at my receipt to my surprise there was a $1 cash back fee. No mention of this fee on the screen, by the clerk or anything to alert customers to this. Shouldn't they have to disclose this information first?

I said medicines are not supposed to be taxable. The sales clerk told me that, ''that are taxed because they are allergy medicine”, but the flu medicines are not taxed (this is where told him, that is B.S.) and that the cash register automatically adds the tax in on allergy meds. This store is a very big disappointment.

At the checkout counter, I decided I didn't want an item and told the cashier I wasn't going to buy it. I asked her if she would like me to put it back on the shelf or give it to her. She grabbed the item from me and slammed it on the counter. Also she didn't put my laundry detergent in bags so I put them in bags and she yelled at me not to use so many bags because they were low on bags. She started ringing up the next person before I could even grab the laundry detergent off the counter to put in bags and over packed all the other items, making the bags super heavy wherein I had to double bag it myself.

For the past several years I have driven the 40 minutes north to pick up my disabled sister in order to take her shopping. Dollar General in Cedar Springs, MI is always on her list of stops. She seems happy to go there even though I don't quite understand why. The store is dark, dingy and overpriced. The women who staff this store are somewhat nice, but certainly are not warm and friendly. I have been looking for a certain item to be restocked now for three weeks. The excuse is always "the truck will be in on blah, blah day (Wednesday or Thursday), and the item you want should be out on the shelf by Sunday". Well, three Sunday's have passed now and still not there. According to these women, the computers automatically control inventory and ordering and "there isn't anything I can do about it, we get what we get".

Nothing is ever in stock, the employees aren't by the register, one extremely rude employee that works in the store, prices are consistently wrong - not as advertised!! They don't stock up on change for weekends (ones, fives, tens and quarters), they had the nerve to ask someone to come back the next day to receive their change $17.27 because they couldn't make change - they only had $20's!!! Debit machine and registers never work! Everyone in town thinks this Dollar General is a joke. Store needs to be shut down!

Due to snow and icy conditions, a lot of businesses closed early on Thursday, February 26. I called the Dollar General Store on Andrew Jackson Way in Huntsville, AL and was told they were closing at 4:00pm. I got there at 3:45pm and your manager (not sure of his name - he is the slouchy one with the 6-8" beard), actually pulled the door out of my hand and said, "I'm sorry, we're closed". I told him it was 3:45 and he said again I'm sorry, but we are closed. That is the worst customer service I have ever received, especially from a manager's standpoint. He has been rude on other occasions, but I overlooked it. If you go into that store at 8:45 - he yells at the top of his lungs, "You only have 15 minutes till closing!" He is the most unprofessional person I have ever seen! I go to this store a lot because of the convenience, however, I will not be going back. From this point on, it will either be Family Dollar or WalMart.

This is a brand new store in the Madera Ranchos and has been open for a few days... I came in one day on the "soft opening" and I overheard Mike, the manager, totally disrespecting a new employee that mentioned she never had a job before.. As a customer I felt very bad because what if he gets disrespectful to us customers?

There was a long line, but when we got to the register, the cashier mumbled something about going to the propane tank with a key. The old gentleman at the other register who had been ringing up people said he didn't have a drawer. Then an older woman came up and got his drawer. She said nothing to us and walked off. The old man went outside and came back in with a shotgun shell he said hadn't been fired. Neither one knew what to do with it. A third woman went out to the tanks, and the cashier returned. 10 minutes, at least. There was quite a line. Four people and no one to ring us up. Wears valley Road.

Dollar general on Walnut Ave. The last Saturday in January I was up set by some day’s event. I stop in to pick up a few items chips was buy 2 get one. It was the Lays and since Doritos was made by Lays I assume that there were all the same. But the cashier was really rude and keeps going on and on. He asked me if I want to change it. I say no. I was speaking to my husband and he keep going on and making a bad day worst. Now we were at the farthest cash register from the door. Will lots of people in line he hollows over the crowd “have a great day!” I believe it was over kill. When I call back in to complain about the person I find out it was the manager.

Dollar General purchased property immediately in front of lakefront homes in Valley, NE. Dismiss their actions as if they are doing nothing wrong. These are $400,000 up to $600,000 possible more new homes on a lake. Dollar General promised they would meet with the homeowners at a City Council Meeting, but they failed to appear. There is tons of other property in Valley, NE. that they could have built on, but they Dollar General prefers to ruin the looks of a new lakefront community. I don't want to look at the back of Dollar General. I thought I was going to be looking at the blue sky and open spaces.

I work for a care giving company. Just so happened to take my client to our normal shopping spot DG and the lady at the register made a comment about him being ** and needing help and glasses... Called corporate office.

I'm a regular customer at the Palmetto, GA Dollar General. The managers and employees are always nice. But on certain occasions I have noticed other customers who are rude to the ** employees there. I've heard them mumbling racist comments about that ** or "** girl". This has been ongoing for months. I have never seen any rude behavior from the employees so I don't understand why these ** women have against them. If they don't like the employees because they are ** they need to shop elsewhere. I'm ** and I have no problem with any of the ** female employees at this store. They are all really nice and helpful every time I shop.

I have applied to my local dollar general stores about 5 times in the last two years applying to all position for each store. There are 4 stores total which adds up to about 120 attempts. I am a protected veteran and get the typical detail emails about 4 am every time. It's a shame and I am truly disgusted with them. Just for the record, I meet or exceed all qualification for every position they have. I have even attempted to speak with the managers and ask for an interview. That's all I ever ask for.

I have been in to the store in Quartzsite Arizona and they will have sodas 3 12 packs for 11.00. Trouble is, most of the time they don't have the ones that are on sale... I walked out tonight without buying anything from them.

I shop at the general dollar every day because I can find what I need. I went into the store on 02/10/15 and I got what I needed and it was a customer in front of me who decided that she was not going to pay a large amount for a child toothbrush and she goes to put it back, and the cashier begins talking about the customer like a dog saying that she was cheap and that she was not going to stand and wait on her to exchange the toothbrushes. The cashier begin scanning my items and when I gave her the amount and as she was giving me my change, she slammed the change and receipt into my hand and said, "here is your change" and that was it. She didn't even turn the wheel so I could get my bag. I will never shop at the store ever again.

On the day of Feb. 8 2015 I went to purchase some light bulbs and when I looked at your selections I chose the package of GE bulbs and your shelf was clearly marked $2.00 and upon being checked out they rang up $4.35 and I politely said there was a mistake so she called who I assume was the manager. She arrived at the counter with what appeared to be a poor attitude so I went to recheck the shelf and it was $2.00. Then she went back to look and returned with the response of "I don't know what the hell your looking at" and bluntly stated that I was wrong in front of other customers and made no attempt on resolving the problem and she turned away mumbling other remarks about me. I was embarrassed and upset.

I just returned from my local Dollar General Store, Dana, N.C. I live quite close by and drop in a lot. There was a big sign advertising 1/2 off marked price of clearance merchandise in one corner. There were a few belts there marked at $8, so I picked one up. When I got to the register, the two customer service women refused to honor the discount. I did not purchase it. I will not be returning to this store any time soon. This happened at 8:15 pm on 2/7/15.

The one on 48th street in West Philadealphia has very bad customer service. The managers be having one cashier checking everybody out and when I ask the cashier to call someone for back up, they took forever just to come up front. She had to press the walkie-talkie like about "7" times exactly just for them to come up front. In the store is sexes all they hire is nothing but females in there. And as big as the store is, I don't think one cashier should be up front like that. I come to this store regularly and I swear it's bad, and they never make a call for grocery bags. They have the extra ones that usual fall out on the floor. Did I tell you... bad.

I went to store to buy a 4 pack of red bull. Shelf price was 6.00. At checkout I was charged 6.50 and brought it to the clerk's attention. He was completely unhelpful and in fact seemed confused with the responsibilities of his job. I brought it to a store manager's attention. Was told that all she and two other employees could do was to refund my purchase price. Store manager needed help from other employee to even log in to a cash register. Utterly uninspiring. Lack of professionalism was a true surprise.

This company breaks federal labor laws every time it has an employee (usually a key holder or assistant manager) clock out for a break and then requires them to assist other employees while on break. Federal law mandates that unpaid breaks MUST BE UNINTERRUPTED!!!!! This company will fire you on the spot for working off the clock, but they don't follow federal labor laws!!!!!!! Stay away from this company, don't even patronize them. They also do not pay employees holiday pay unless they are management. Shame on you!!!

I was in check out when the man at the register asked to see my ID. I asked why and he said he needs it to check the name on my credit card. He looked to be eyeing my credit card number and I got suspicious and refused. I asked to speak with the store manager because I never had before have to give up my card. And so she came out the back and the first thing I noticed was the smell of ALCOHOL on her! She listened to my issue and said it was not a problem. She asked him to step away and she swiped my card for me and then told me that it wasn't going through. She kept trying and I told her that I had enough to get the items but she persisted that I couldn't use my card. She even suggested that the card was reported as stolen and maybe that's why he wanted to see my ID.

My family and I were so excited when Dollar General came to our town Mancelona, MI. We shopped there almost every day and were greeted with open arms and beautiful smiles until they hired a new manager. I think her name is Megan but not sure. Anyway to make a long story short, as of last month we no longer go there. Why? Well it seemed like every time we would go there she was always either talking on the phone or making fun of her fellow employees. She would never greet or smile at us. What we got were dirty looks but we dealt with that, figuring maybe she was just stressed or whatever.

While I was on break from college I was in Colchester, CT visiting family. While there we made a couple trips to the local Dollar General for odds and ends that we needed. My mom had a couple questions about an item (DVD Player) so she proceeded to ask the cashier whom referred her to the manager. The cashier told us the manager was outside on the phone and we could ask him when he was done. About half hour later the manager finally came back into the store and my mother asked him the questions. He was completely rude and unhelpful like he did not care about our satisfaction. He was an older, heavy set gray-haired, balding man with no name tag.

I wouldn't recommend on going to the one on Emmett in Battle Creek MI. They are rude, talk about drugs to each other while working and they always tell people the bathroom doesn't work because they don't want people to use it. I will not come back to that store!

I have shopping at the same store for over 2 years. Watched store decline. Don't keep shelves stocked & refuse to check backroom for stock. Don't honor discount prices that clearly show on price tags or sticker prices on shelves. And the employees are too lazy to go back and check. You either take price that rings up or have them put the item back. Sometimes their own $5 off coupons won't even work and they don't do anything to fix it....you just lose the $5 discount.

At the Dollar General at 2400 S.E. Hawthorne Rd. has an employee who has a problem with white women with black men and mixed kids. Her attitude with them is apprehensive and says that Dollar General has a policy that seniors can go to the front of the line which I'm on a walker and many times have stood waiting as far back as center aisle and was never asked to come to the front of the line, but then I'm white with mixed grandkids. I have not been to the store lately and probably will not ever return due to racism. Contacted corporate, doubt anything will be done.

Lori the store manager talks horrible about her employees while on the sales floor. I don’t see why she still has a job with dollar general, she is so rude. There are a couple employees there I love and she yells at this constantly. I don’t understand while anyone would want to work for her. She thinks she is the best thing ever but she is extremely mean, she probably just puts on a show for the big man. Because if they heard the way she talks about her employees/customers behind their back they would be shocked. If she has a problem with an associate or a customer she should take it up with that person, not talk to other people about them.

When I first went inside the store in North Philadelphia, PA I noticed that all employees were wearing name tags like: "Tattoo Tony","Mel Money", "C-money". I went inside that store everyday, buying things everyday. Very frequent shopper. I was inside the store and I asked one of the male workers the price of an item. He states "I'm off the clock. Read the sign, you cannot read?" The young man then looked and whispered something to his co-worker and they started laughing very loud - I left. I later returned the next day with my husband and he asked them to not say anything to my wife. Once the employee went behind the counter he began to threaten my husband, telling him what time he gets off and so on. We left, and have not returned since.

On 1-7-2015 I drove to the DG Store in Nanty-Glo for a tank of Propane. Temperatures were around freezing and needed the propane for back up heat just in case. When into the Store and I was the only customer in the Store, I bought a couple bags of Chips and told the clerk I needed a tank of Propane. He immediately had an attitude change and said "we don't have any!" I went out to the Propane cage to pick up my empty Tank and noticed that there was that I could see two Tanks with the Blue Seal still intact. I didn't want to argue with the clerk so I drove to the Ebensburg Store just to find out they didn't sell it. When I told another person what happened, they told me they don't shop there anymore because of this person who is what I understand is the Manager. That was my last time in that Store!

The managers talk badly about customers, carry on with personal conversations, even with known felons that harass me and my husband. After a manager heard I wasn't happy with her, she stalked me in the store and then came up and asked me if I had a problem and my name.

Tried to buy an Amazon Gift card with a 200 dollar amount. Was rung up, charged my debit card, but card activation failed. And they could not refund my debit card. And was told the reason why is that there is a cap of 300 dollars per day on gift cards they can sell in a day… So why do they even sell gift cards from 25 dollars to 500 dollars. Yes, I did walk out of the store with 200 dollars cash. Don't think I will shop there again.

Since it was my first job, I was very grateful and excited. I was doing good until my 5th day when I was told I was being written up twice. I was short 9.75. I found it very hard to believe because I scanned every item each customer had, and I know I give proper change. So I thought, and remembered there was an employee who never really liked me to begin with. I called the employee dishonesty hotline, HR, district manager and have heard nothing back. I'm very upset that I didn't last long, but they work their employees like dogs, and no training. They expect you to put away so many totes and check customers out simultaneously. Maybe I'm still distraught and over-exaggerating but I still feel my coworker took money out of my drawer. 9.75? Too exact for me. If you get an interview here, call in sick. Plus the schedules come out on a last minute basis. I quit, and I never cried so hard. My manager simply told me you never should have clocked in. What a jerk. I also never got properly compensated for the hours I've worked, extremely upset.

On Sunday December 21, 2014 around 5:30 P.M, I walk inside of dollar General at 3101 Wilson Road Bakersfield C.A with my 2 year old baby to do a little Christmas shopping for him. Remind you as I enter the store, I see the lady by the name of Teresa lay eyes on me and my baby and a close friend to me. I usually carry my purse with me everywhere I go but that day I left it inside of the car. First thing I picked with A ninja Turtle game that you hook up to the T.V, the game box was big as a box of cereal. As we continue to shop around, my son see a ninja turtle stuff animal so he picked that up. I tell him "baby, you can't get both. Mama already have your stuff at home under the tree!"

I went to Dollar General with two manufacturer coupons for 10.00 dollars each from L'Oreal and purchased two hair colors. The hair color was 9.00 so two came to 19.26 leaving 74 cents extra. The cashier gave me the 74 cent and my receipt. When I tried to return the hair color with the receipt the cashier told me that I could not return them because I used manufacturer's coupons to purchase them and not cash out of my pocket. But she gave me 74 cents cash back from the coupons I had. The coupons because I used cash to purchase hair color before and it colored my hair the wrong color that is why I had the coupons in the first place because I used cash the first time so L'Oreal sent me two coupons to use to purchase any L'Oreal product of my choice.

At check out at Dollar General in Colby Kansas on December 20, 2014 at approx. 4:20 pm I was using coupons, which half of which did not work. I told the cashier Melissa I did not want to pay for the transaction since half of my coupons would not work. Melissa then made my life a huge inconvenience. She not only made me sit there while she fumbled around trying to cancel the transaction but tried to take my coupons, EVEN THOUGH I DID NOT WISH TO TAKE ANY ITEMS FROM THE STORE. I told her she was in no way going to keep my coupons when I did not receive any merchandise from the store. Luckily I made enough of a scene they gave them back. I will never suggest anyone shopping at a Dollar General.

After reading all of the bad reviews on here I feel obligated to defend my local dollar General in wayland NY. All of the employees are nice and pleasant. I am greeted every time I walk through the door. They are extremely helpful and actually seem happy to be working there, including the store manager. The store is clean and well stocked. They help with local charities and toy drives. I am proud to support the wayland NY Dollar General!

I have shopped at Dollar General for years in Cordova in Walker County, love it. The workers are nice. It’s all white. The workers that is here in Jefferson county in Ensley where I moved 8 months ago, it is sad the workers are nasty, not friendly, not helpful, don’t say hi and today the unthinkable happen. They are playing a recording informing all who come in raise up your hands show what's in your hands while in the store. I really felt like I could not breathe.

Well let me hop on my soap box this morning and fill the whole ** world in on what the ** Dollar General store in Snyder Oklahoma has went and done. Me and my daughter went to the store to get stuff to do their hair yesterday and lo and behold what do we find, the Dollar General in Snyder Oklahoma has removed all the black hair products off the shelves and discontinued the sales. Now you explain to me why? And just what the hell are the people of Snyder that cannot always run to Altus or Lawton just suppose to do? Now I know that I have friends that will share this status and just maybe someone out there will see this stupidity. Not to mention the discrimination and I wont even go there this morning.

I placed an order for 32 cases of Laundry Soap with the McFarland, WI Dollar General on 11/10 or 11/11. I was told it would come on Thursday, November 27 (or during that week). I went in to check on the order during the week of December 1 and was told it was never ordered because the manager who took the order had been terminated. I resubmitted the order on 12/2 or so and was called on Saturday 12/6 and told they could not complete the order because they were short staffed and could not keep up with their stocking let alone place a special order like this one. The manager did not call me, she had one of the clerks place the call. Should the customer be penalized for the staffing problem at a particular store? This was not the first time I have not had an order completed at this particular location. Our McFarland St. Vincent de Paul conference from my church wanted to "buy local" because it seemed the correct thing to do.

I went into Dollar general to buy a few things and when I went to pay it asked if I wanted cash back and I said "yes" because I needed money for laundry.There was NO prompt asking if I wanted to pay an extra $1. The next day i saw my statement. I went in to complain and almost started screaming because the lady would not admit there was not a prompt screen. She kept insisting there was. I told my bank and they reversed the charges so I got my $1 back. I emailed Dollar General and they didn't care. I will never shop at this ** store again.

We shop at the same Dollar General on a regular basis - at least once a week. That's changed however because of a ridiculous event in September 2014. My husband was at home sick, so I took our three year old son to pick up a few things. We couldn't find his shoes before we left but I figured it would be a quick in and out and I'd just carry him to the cart. After wasting time, we went up to the register. I had put a soda on the counter and she rang it up, before I had a chance to give her anything else. She asked to look in my bag because it's big - I know I am legally under no obligation to comply but since I had nothing to hide and sympathy for her doing her job, did so. She asked me to move things around so she could see. So I grabbed my makeup in it's case and put it aside. Upon doing that I then moved more items aside. She grabbed my makeup which included make up brushes and items from brands Dollar General does not cover. She told me I was stealing their makeup. I told her I had bought it weeks ago during their sidewalk sale. I showed her where some of the makeup had spilled in my makeup basket and that it was already dried so couldn't have been from that moment.

Dollar general continues to sell Products made by Pet Care that they know is killing animals.. Even the vets know these products are killing our pets and no one seems to care.

I worked for this company for about 3 months, in this period I was treated unfairly and harassed. The general manager took money from the tills and I would replace it with my own money just to keep my job. I notified the district manager and nothing was done about it. I was left to run the store by myself while the general manager and the assistant manager would "go to the bank" for two hours only to be left with no change for the rest of the night. When my general manager found out I was bipolar he immediately hired another key carrier and proceeded to cut my hours and short my drawers and the safe. Next, a hundred dollar drop disappears and I get suspended for 3 days of no pay and is found in an obvious place! Finally, I go to work yesterday and the assistant is in a rush to go to the bank of course, so she hands me a till that she counted, I had no time to count it so I threw it in..big mistake because now I lost my job for being four dollars over! I have never been so disgusted in my entire life. This whole company makes me sick.

The backrest where my son (who has Down syndrome) was sitting in the cart came apart, resulting in a horrific fall into the bottom of the cart. 3 emergency room visits followed. The third visit it was determined that the severe jar caused his pancreas to swell, causing obstruction to his small intestines. As a result he had to undergo a major surgery. Three days afterwards, he developed pneumonia. After nine days in the University Medical Center in Jackson MS he was released. However the trauma from the fall and the hospital experience has and continues to cause him nightmares. He has digressed greatly in his learning capacity and is very shell shocked even for his mom or dad to try to comfort him.

I went into Dollar General to purchase a new pair of work gloves. As I begin to try on several different pairs of gloves, as I was taking a pair of gloves off I accidentally tore a piece of the paper at the bottom of the glove. All of a sudden the store manager comes running down the aisle screaming, "all no we don't do that at store number 2223". I'm thinking who is she talking to and what is it that y'all don't do at this store because I'm shopping!!! She heard the sound of the paper tearing but instead of asking she automatically assume that I was trying to take a pair of 6 dollar gloves - when I go to work every damn day of the week!! This was very demeaning to me as a person!! I've call corporate but I'm still not satisfied with their actions!!! I will NEVER SHOP AT A DOLLAR GENERAL AGAIN!!

I live right down the road from this DG in Carbondale, PA. Every single time, the manager there (Joe) is always waiting with a wonderful smile! He always ask how my day went, and goes out of his way to assist me. I find his assistance very helpful!!! The store is always well stocked, even if the item is out, they will search for the item in the back. The store is very clean, well organized, and definitely well maintained. The cashiers are always super friendly and smiling. I'm really happy with the way DG here has changed, since three years ago, when it was under another manager. I hope Joe stays forever, and continues to keep up the fantastic work. Even my Mom loves him!!! So we both visit almost everyday, because it's the best experience we've had in a very long time! I think Joe deserves an award for such an exemplary job!

I was in the dollar General located on E. Long ave. in Gastonia, N.C. last Sunday for my usually shopping when I had a bad experience. The manager there is horrible. He has a tendency to run people out of the store over small things. He doesn't allow the kids to touch the toys period, not even if the parents are with them. I watched this manager get extremely angry because a small kid that looked no younger than 3 yrs old pick up a toy. The kid was asking his dad to buy it. So the manager told the kid to put the toy back in a hateful manner. The mom came from behind him and told the manager that she plans to buy him a toy. The attitude isn't necessary. I don't blame her for telling him that because his attitude toward that small child was unreal! So he gets mad at her and tells them to leave.

I have a Dollar General just up the street from my home. It is a very convenient location for small incidental items such as milk, bread, etc. I normally like to pay with my PayPal account. However, every single time I go to the registers to check out NO ONE ever knows how to accept a PayPal payment. They look at me as if I had two heads! Recently their keypad has changed. Paypal used to request your phone number then your PIN number. Well now it's not asking for either number.

I have used this coupon at this Dollar General about 8 times over the past few months and now all of a sudden because the manager has not seen this particular coupon she will not let me use it. I asked if that means if I come in with a dorito coupon that she has not seen yet does that mean it is no good. For a coupon to be valid the manager has to see it before I go in to use it? That is so stupid. I am sure no company runs all their coupons by her before they distribute them to consumers.

There should be an age restriction on selling diet pills. My 14-year old bought 2 different kinds. It is bad enough that she had them but to find out she bought them herself when they say "intended for 18 and up" and that they can cause reproductive health issues. There needs to be an age requirement on this.

My two friends and I recently stopped by store 12990 to browse on my way back from the Hayden Pumpkin Patch. The manager/shift leader on duty accused my friends and I of stealing when we never even touched our purse. We intentionally did NOT even bring it in the bathroom. As we were about to leave we heard above mentioned person call the police because "she had shoplifters in her store." We got to the door and she yelled at us. She said we better not ever bring a backpack in her store again.... it was a purse. It was obviously a purse. It is marketed as a purse. It was probably even smaller than her over the shoulder purse.

I'm running a page on facebook that showcases all of the internal problems with Dollar General. It is by far the worst company I have ever worked for and they should be sued for all kinds of problems. They are pest infested, fire exits and most aisles are blocked, foods are expired by YEARS, labor violations, illegal practices, leaving employees to work in a store by themselves BEGGING to be robbed, inadequate surveillance, which leads the company open to theft and abuse, retaliation from upper management, just about anything you can think of this company is responsible for.

On Saturday morning at 2:15pm the manager always don't have enough employees. There's no one there to help you find what you need. The lines are always back up and the manager always talking trash, never friendly... I spent around hundred dollars there every two weeks. So this year I'm spending my money at Family Dollar. People there are very friendly.

The manager at the Dollar General in Pilot Point TX has the worst attitude than any manager up there. He's rude and talks to women like they are crap. He got angry because I ask him to break a $20 instead of the $10 that I had. My bill was $4.94. He’s always that way.

I'm here to talk about store #10070 off Hwy 200 in Ocala, FL. I've been going there with my parents for many years since I live in the area and every time I go, bag or no bag, jacket or no jacket - the employees relentlessly stalk me around the store. I've been banned from this particular store that I've been going into since childhood because I put the merchandise that I had intended to buy back where I got them; because halfway to the register, I realized I was short on the cash I needed.

First, let me say the one star rating needs to say "disgusted"! Your store in Llano, Texas is a disgrace to your business. It is never stocked!! Yet, the aisles are full of those huge carts with big boxes stacked on them - what? Should the customers unpack the boxes and try to find what they need??! A few days ago, I stopped in to pick up a few common items, and found only one in stock; when I saw there were eleven people waiting in line to be checked out, and the checker said she was the only person on duty, needless to say, I laid that item down and walked out. This is a very common occurrence at this store. This is a small community, and it's a shame you don't see the importance of "customer satisfaction". You can count on this one customer of not shopping your store any longer.

I was in disbelief upon entering your store today at approximately 4:30pm. Store #10070 off Hwy 200 in Ocala, FL. I stopped in to purchase hair product and notice there were approximately two - three aisles designated to ** and absolutely nothing for people of color (Ethnic/**). I asked the employee at the cash register (I think she may have been a manager, not sure, but she was older with shoulder length salt and pepper hair), She informed me very firmly and without hesitation that this store do not carry Ethnic products and nor does the one near this one. She stated I would have to go to a more urban area. I couldn't believe what I was hearing.

I bought a 6 pack of Tampico Citrus Punch last week and the date on it is 04/26/14. Now correct me if I'm wrong but that should have been out of the store months ago. Just decided to open them and the taste was horrible. This the second time I have bought something and the date was out.

My daughter and I were indiscreetly followed around by Dollar General. I was confused about why until I intentionally split up with my daughter. The stock manager continued to stalk closely on her tail, until I got fed up and told her we were leaving. This person followed us closely all of the way out of the store, laughingly yelling behind us "have a nice day" as we exited. I sent her to another store and went back in to complain. I was refused access to a manager who ‘wouldn't be in till Thursday’. I was also refused the number for the Corporate office so I went outside and Googled it.

Watertown NY store on arsenal st..... I want to know why the current manager will not let anyone use their bathroom. When I worked there as a cashier for 6 years my manager always let the customer use the bathroom. now i am told by a different manager that there is just too much stealing happening in the store so rest rooms are closed to the public. your store is willing to take my money as a customer but I am not allowed to use your rest room? I am 68 years old, and now I spend my money in stores that have public bathrooms.

I visit Dollar General Stores all across the state and my number one issue is that they have a very bad management structure. They can't keep anything stocked. Even if they have it in the back and just haven't brought it out you are not going to get it!

I was in the Holden Missouri Dollar General store earlier tonight and couldn't find what I was looking for because the store is a complete mess - like always "cluttered, unorganized, etc." and they move everything around constantly. So I was looking for the item and was approached/followed by a cashier and she didn't speak until I spoke but she was steady watching me like I was going to steal something. I said, “Hello, do you have an issue? Why are you following me?” She said, “Well we have had a lot of theft so we need to watch customers that take too long while shopping.” I said, “Well, no need to follow me” - like really my debit card would go thru the first time unlike most in this small town.

On 09/13/2014 at the Dollar General store # 10857, located at 136 Countess RD NE, Huntsville AL 35810-6312; My wife purchased a "Tracfone" (prepaid cell phone) and additional air time to put on the cell phone once activated. I went online to activate said phone, and was unsuccessful. I then called Tracfone customer support for activation. They refused to activate the phone because it was not properly activated (scanned) at the point of sale.

I used to spend all of food stamps @ the dollar General Store in Park Place Plaza on Springlake Dr here in OKC , and I was a loyal and devoted customer for year really ever since it opened years ago. The management has changed over the years. I have seen many employees come and go. both good and bad, but I had a experience with one of their store managers that not only hurt my feelings but made me vow that I would never ever step a foot inside any Dollar General store ever in my life again ever! I called the Corporate Office and they would not give me any satisfaction and every chance I get to tell my story how I was treated.

For three weeks now when the old manager left, the store has gone downhill! You can't find the items that you are looking for. And the shelves are bare. And the store is a mess!! The new manager is a nice guy but you don't see him doing anything but talking to customers and leaves the store A mess. And with only one employee in store. Someone needs to do something about it or you will lose more customers!!! Thank you!

I don't "frequent" the store, I go about once a month or so. I am always greeted warmly and today was no exception. Several times when I was in the store, I'd hear someone approach the register and ring the bell. A delightful gentleman named Dennis would practically sing that he was on his way and he'd be there in a flash. When I was ready to check out he was right there and could not been more pleasant and friendly. Truly. He absolutely made my day, what an ambassador of goodwill! I was in a hurry because my daughter was scheduled for surgery this afternoon and I was anxious. He calmed me, quickly helped me load my bags into the cart and made sure none were too heavy for me to handle. Gracious, warm, friendly! The other employees there are always super as well but Dennis really stood out today. Enough that I felt I needed to be sure he is recognized! Store #10880.

The Dollar General that is near my home is always cluttered inside. The cashiers are always rude and management is as well. I was charged a $1 convenience fee last night and wasn't even made aware of it. This fee was applied since I elected to have $20 cash back. There should be a message on the keypad to let you know that you are being charged or the cashier should inform the consumer. Had I known I was going to be charged this fee, I would have not chosen to get any cash back. There were other issues during this transaction, however, I will leave that alone!

Thus far I have sent 3 emails directed to upper management and posted my experience online and will continue to do so. I have sent complaints addressed to Gregory Sparks, Executive Vice President of store operations and others in senior management. I await their response. After reading the amazingly negative stories on this site I guess any response will be an exception rather than a rule.

Store is in horrible condition. This is a complaint with the company, not on the employees. Please renovate or build a new store in Gloucester, VA.

Slips and fell in entrance. Said they weren't going to pay doctor's bill, said it were my fault.

I've had separate issues with the DM ** at Kyle and Buda tx stores. This is the rudest man I have ever seen in management. I've heard him yelling at employees in their little office..Second he was cussing and yelling at employee on phone outside while he smoked..I've got to know the girls and guys at these stores and I have asked why they let this go on. Apparently dollar general approves of this behavior or he wouldn't be working there. Move over Wal-mart, dollar general treats its employees worse..

I recently left DG. I worked as a lead in Wichita Kansas at store 5877. The sm is horrible, the DM is creepy. They do not care about the customers. The manager ** follows people around the store trying to catch them stealing. She drives customers away. Pays employees off the clock to work for cash. Slanders other employees ruining their reputation. This manager told everyone I was stealing from the store. What a lie. I would never do that a good and honest boss would address concerns in private and also have the proof to back up the claim. All this company cares about is money and stocking the store. The upper management is rude, and doesn't listen to any complaints. The SM physically grabbed another employee hurting her arm - nothing was done.

The inventory in the store is always depleted or nonexistent. The cooler for ice cream is not working most of the time. It was not working when it was just installed. Finally got it going and it went out before very long. Management changes frequently, the employees complain about their work environment and there is a huge turnover as well. The Family Dollar store next door is much cleaner, and much better stocked.

I can't place an order!!!!! I want to be able to order items online but can't because of the doubling & tripling of an item in my cart when I try to remove it!!!! CRAPPY SYSTEM!!!!!

My daughter fell on a wet Floor at dollar general. She was not hurt bad. When I ask manager for an incident report for my insurance co., I was told I could not have one because there was a wet Floor sign by the door. This was at dollar general in moweaqua il.

I shop at the Dollar General on a daily basis because it's about a mile from my home. We were bless to get a local store in Dodson Branch. However I had went in to make a purchase and the assistant manager that I will call ** was rude to me for no reason. I asked if they could make change for a $20 and I was told the clerks were not allowed to do that even if a purchase was made. The clerk did make change for me but the assistant manager Miss ** said she would never do that again for me.

I am complaining that someone called general one dollar store and ask them to have Cheyenne cigars plenty for pack or arrive new boxes. After Cheyenne cigar are gone fast, out of stock about one week, then someone bought full boxes. That's not fair how cheap about $1.85 and someone or people buy fast, gone and out of stock.

The DG store in Eminence, Mo is new and much needed in our small town. From the time this store opened customers are asked if they want their receipt. Of course we want our receipt in case we have to bring an item back or for the $5 coupon. It looks dishonest. This is the only DG store, or any store where I was asked if I want my receipt. There are other problems, but I believe it is because the corporation is poorly run and customer service is something the company does not care about.

Dollar General #6620 Manager needs retraining! This isn't my first time in this store. It's usually late afternoon. The manager ** is not at all professional. She's always talking her personal business with customers. This morning was horrible. As I am in the store she's walking around talking about how she doesn't want the guy manager there with other associates and vendors as well. If there's a problem with the team I feel it should be discussed with the team and district manager. I've been in retail 12 yrs. This behavior from her is very nasty. Customers talk and complain about her with all her personal business all the time. If she's telling something she's very loud with it. This needs to be completed asap!

I noticed my receipt did not total what the register said and I found they charged me $1 extra as a convenience fee (on the receipt). I questioned it and they said "oh yeah they're doing that now". It's a Dollar Store. I go there to save dollars, not have them taken away. I was not given the option to opt out of the transaction or anything. Not going there anymore.

I visited your Location on Moreland Avenue in the Title Maxx Plaza. On the first of every month, I pay all my bills and buy one hundred dollars worth of cleaning supplies and odds and ends etc. This particular day my sugar diabetes was high, and I had to urinate. There were two Black Young ladies in the store. The young manager, a young Black female was extra Ghetto, and on the phone on a personal phone call, when I asked to use the restroom, she said 'no' rudely. I will never spend my money in one of your stores again.

I took my 90-year-old mother to DGS. She said she didn't need me to help or tag along and that she wouldn't be long. So I pulled up to the front door to save her some steps and for her own safety. Almost immediately, I was confronted by a manager with attitude to spare yelling at me, "YOU CAN'T PARK THERE!" I told the manager that my mother was 90 years old and I didn't want her to walk across the parking lot. That didn't matter.

I shop/shopped at the DG in Dahlonega, GA. I was going thru my normal shopping list of items as I do every few days. When I got to check out, the last thing on my list was two packs of cigs. They didn't have the ones I normally get in stock, so I said "instead of the 100's I'll get the 120's". I then said she'll be fine with those. The lady immediately said, "I can't sell you cigarettes if they are for someone else." I thought she was joking. I'm 50 and my wife is 46. I can buy alcohol and put it in my fridge and give it to family and friends. I can walk in a store and buy a firearm and give it to my wife or whoever is legal that I would like to give it to. I left all other items on the counter and told them that they can keep it all. There is a store right next door that can handle my biz.

I usually shop at the store in Pikeville, KY on Zebulon Hwy. Lately the store has been Really Dirty. There has been empty shelves for 2.5 weeks. The workers told me they didn't care. For all they cared, someone could come in and steal everything. The bathroom has been out of order for 3 months now. I really think they need to do something about this store. Workers rude, bugs everywhere, I even saw a mouse. The pet food shelves were empty and the bag that was on the shelf had a hole like something chewed through it.

Was informed by a manager at a a Dollar General store in Franklin Park NJ. that a Hair care product could not be returned if tried or used. Never heard of such! All retail establishments J. Penny, Sally's, Walgreens, Walmart, CVS, etc. allow you to return hair care products that customers have tried and are not satisfied for varied reasons. Not Dollar General.

I was with a 58 year old man at G.D. in Bunkner and Cuba Missouri, both cashiers told him it was a state law to ask for I.D. to purchase cigarettes. Are you kidding me? What a load of crap, the Mo. state law is if they don't look 18, ask for I.D. General dollar stores are losing customers due to their policy. And for the cashiers, they shouldn't be greeting customers with several piercing on their face. Donna store mgr. at Cuba Mo. she is so hateful to customers, she needs to be fired so she can be taught people skills/employees..... Never buy anything from them again Ever!!!!

I was reprimanded for removing out of date product form the shelves (over 6 mos old). I wasn't allowed to go to my car to smoke a cigarette when I had to take an hour long break. In fact, I had to serve customers while on that break. If we were busy and I didn't take one because I didn't want to work off the clock, I was "fussed" at later for it. The assistant manager (male) followed me to the restroom before it was time for me to clock in and wait outside the door wanting to tell me what needs to be done before I clocked in rushing me and trying to talk to me thru the door. The final straw was when I came out of the restroom from vomiting and he put his hand on my lower left shoulder and said that he just wanted the best for me.

Lady in front of me with 2 children, her card wouldn't swipe so the lady says they just punch in the numbers and she was very rude to the lady saying, "Not here we don't" and if they do that they're gonna get in trouble. I never heard of such a thing so I waited in line ten more min and told the lady to ring me up on another register and she said no. So I left my stuff on the counter and left. She should have had more people skills not rudeness. Needless to say, I left and won't be back. And it was Dollar General in Natrona Heights, PA. I'm very angry because I was in a hurry for work and it was 845 am.

After browsing in the Dollar General in Runnelstown, MS and finding nothing that I wanted to buy tonight, July 16, 2014, I left. As I was leaving, a girl ahead of me knocked some suckers off of the shelf as she walked by. So, I helped her pick them up and replace them. Then, I continued on my way out. As my husband was driving away, a DG employee came running out and yelled, "Hey!" We stopped. When she came up to my window, she said, "I just noticed that you were in the store just looking around and I was told you had a purse full of stuff." I was so surprised because I am (was) a frequent shopper at DG that I just picked up my purse and opened it to show her that it only had junk in it; my junk (old receipts, index cards from where I had been studying for a test, etc.) Then, her face fell and she said, "Well, I just noticed you were just looking and reading the magazines ..." My husband spoke up and told her, "She just likes to look, but we won't be bothering you again." Before I could form a response, she turned and went back into the store. I will be contacting the district manager asap to report this customer abuse. I had been in the same store a few days ago with my grandson and spent over $50.00!!!

Purchased a 32 oz Gatorade and immediately shook it. To my shock, all these gross floating things started swirling all around inside the bottle. My son said it looked like sperm. All I know is thank goodness I did not drink it without shaking it first. Yuck! Took the bottle back to the store.

I work in the shopping center in Miller Heights. I have been an insurance agent in the area for close to 20 years. This store location Is fairly new and, up until today, I have always thought the staff and managers were kind and nice and very helpful. Today was a different circumstance. I purchase cigarettes every Friday from this store location, mainly for the savings as DG sells the cigarettes for the most economical price. For unknown reasons, there were not enough cigarettes of the brand I purchase every Friday. In fact, other brands were also unavailable, which kind of seemed unusual, as I have never had this problem. I was also given, of the brands I purchase, three packs that were not the 100's brand but rather the regular short brands. I thought nothing of it when I got home and realized the cashier's mistake as the cashier is friendly nice and I consider her as well as all the other staff members at this location a friend.

I am an employee of DG. The managers and district manager have lied to me from the beginning. I was hired for full time, yet I have never received more than 20 hours a week. When I asked about it, I was told they don't hire Full Time employees. The DM promised she would get me more hours at another store, but it has been a month and it hasn't happened. The schedule is never done before Friday night for the following day. I asked my store manager on Friday night at 7 pm when I was scheduled next and she said the schedule was not finished and she would text me to let me know. I received a text from her at 1:40 pm on Saturday telling me to be at work at 3:00 pm. (1 hour and 20 minutes notice). I live 30 minutes away and I was an hour away when I received the text.

I am a new store manager, and after only 2 weeks of training in a model store, I was finally on my own. I was informed that all new store managers would begin in a model or near-model store. I wasn't disappointed. My store was clean and well stocked when I started. It goes downhill from there. After 2 months, I've got payroll where they want it, but that leaves me with only 2 people at most at any given time. I have one of the larger stores, which means it is impossible to stock when there is only one person working. Recovery is supposed to start between 4 and 6, at which point the cashier is usually backed up. I asked my full time lead how they accomplished everything prior to my hiring. She informed me that they were disregarding payroll completely. I come from a company that puts customers on a pedestal. I feel like DG pretends to care about customer satisfaction but, in reality, the bottom line is more important. It is impossible to stock, complete planograms, keep a clean store, AND have happy customers on a skeleton crew.

I bought a bottle of mouth wash. I gave the teller a 20 dollar bill. He says it was a 5 dollar bill. There were 3 other people that saw me hand the 20 dollar bill to him. He told me I would have to see the manager to get my money back. I had to wait and go back to the store the next day to get my refund back, 15 dollars and 47 cents. This is wrong, along with this person’s behavior. I will never go back to this store again. My family and friends won’t be going back to this.

I was told by the assistant manager Ilda that they had a new manager in training. Well that manager in training has been really working hard with store. The store has improved so much. I shop here once a week and almost everyone is so nice. There is one hispanic girl always on the phone when customers are in line and speaks very badly about the new manager in training. She tells the customers she is mean to everyone and has done nothing for the store. Hey Dollar General, get rid of the girl speaking badly about coworkers, especially behind their back and to customers. Otherwise keep up the good work. Our Fort Stockton store is looking great and much nicer to go in. Make sure you keep that manager in training.

I am a former employee of Dollar General in Hyden, KY store #00086. And if you’re thinking of working there DON'T DO IT... unless of course you’re on drugs. Read this review and you will find out why I was recently terminated on June 27, 2014. I have read some of your comments on here and what I read was absolutely right. The company uses you and has no respect. My store manager, assistant store manager and a cashier was all three using drugs while they worked. The evidence was all over the sink and toilet in the ladies room (which we were told was for employees only) - they wouldn't try to hide it. I did my manager duty and reported the matter, which Dollar General says they are very strict on drug use at the work place - yeah right!!!

I've been working for this company for about a year now, and this company is the pits. The district managers are so far removed from the activities from the store that when they arrive, they are in complete shock as to how the store is. They fire individuals on hearsay. My store has been without management or proper staff for a month now and all our DM has to say about it is to "keep up the good work". Flat out, this company does not care about its employees. If you are not fulfilling your obligations, you will be terminated with no second guesses. Steer clear of this company. They will abuse you.

A woman named ** who works at the DGS at 3190 Highway 411 Englewood, Tennessee store number 6576, is harassing my husband of 48 years. She got his info from a purchase he made at the store and is calling him and asking him for dates and to take her to dinner and for sex. I have never had this problem before and don't know what to do. Wives watch your husbands at the DGS. **

It is bad enough that this store has to sell those trashy filthy Sports 50 Swimsuit Magazines, but when they have them at the end of the check out so ANYONE who buys any item any time in the store has to see 3 females with only their ** crack HID on the front of the magazine and 7/8 of their ** showing on the back of the magazine. It is getting ridiculous. I, for one, do NOT want to see them or want my grandchildren to see them. It would be a courtesy to shoppers to move that filth somewhere for those low life's who want to look at it and buy it can. The rest of us with morals don't want TO SEE IT.

I was raised to not believe in asking for donations of any type. I work for Dollar General and their "Policy" is that the cashier must ask the customer if they would like to donate their change to either Literacy, Autism, tornado victims, etc. I am wondering if an employee has the right to refuse to ask for donations without receiving any type of punishment. Any help with this would be greatly appreciated, thanks.

I would like to file a complaint with Best Business Bureau (BBB); however, they do not have the store location listed in their website. I was harassed and was not allowed to make a purchase in the store located at 429 Evergreen Ave, Woodbury, NJ 08096.

I stopped into the DG on 192 in Melbourne, FL the other day and the manager was so rude and she had been drinking!! I could smell it all over her and heard other customers complain about it as well. She was cussing and stating that she couldn't wait to get out of this store. I asked her her name and she said it was Yowanda or something like that and said, "Why, what ya want" real mean like. Then she started to have a screaming match with an employee in the office area that was so loud she scared a little girl in line. The cashier lady had to keep apologizing for her. It was scary! I'll never go there again ever!!

I was in the store in Hamptonville NC store number 13459. On April 27th 2014 I wanted to purchase a clear plastic container the sticker on the container said it was a large and the price showing for it was 9.00 so I called the manager on duty over and ask him if he had any more of the large containers and if I could get it for 9.00. His name was **. He took his scanner and scanned the tote I wanted and then he was very rude with me from this point on. He said this container is showing 12.50. It's not in the right spot and he started huffing and puffing and tells me, "no you cannot have it for 9.00 and I will not give it to you for 9.00 and I'm tired of people moving the products around to the smaller price and trying to get them for free..."

I went into Dollar General on a Saturday about a month and a half ago with my sister. While there I spent around $65. Within a few days, I tried two of the products. One was a device called Hot Bunz. Its supposed to make the perfect bun. Doesn't work. Huge piece of junk that sheds on your sink and doesn't snap. Second item of many was the Potato Express. Doesn't work! That thing couldn't heat a baby red potato. Potatoes came out raw. I took them back. I walked in and the clerk was standing there and said, "Can I help you?" I told her my saga and she said, "I need your receipt." Unfortunately I had misplaced it. She said, "Well, we do not take items without a receipt because we've had problems with people stealing and getting cash for items."

I went to purchase One pack of cigarettes and the employee said she needed too see my ID. So I says it's 102 temp outside and my dog is waiting on me, so I asked her to please use her judgement this once because I DO NOT look young nor under 18. I have grey hair and I'm 36. I simply left my ID in my purse with my dog. So manager comes and says they are not losing their jobs over me. So I got back outside in 102 temp grab my wallet and go back in. Then she says I have to wait. I said, "No I'm not waiting!" So she rang them up and I said, "bad karma is going to happen to you because you treat people like this over a minimum wage job anyways over ONE pack of cigarettes."

I was so happy to see it 2 secs. from my home. Far we live in the country. Near store is 15 mins away. I use coupons. I always have them together, read the fine print. I had got a larger roll of paper towel. It said 12 rolls are larger. I didn't say anything, just went and got the other pack. I ask for my other coupon back and then she said it was my problem for having all those coupons. Well I said, "That your job as a cashier. People use coupon." Then she stuck her finger in my face and said, "Don't talk to that way." I have never had anything like that ever. But if your are a cashier warning people use ebt, coupons, debt, checks, and cash, sorry if you don't like any of these thing. You may not want to be a cashier. But I will be back because of one upset and act ugly cashier. I like driven 2 secs. But don't put your finger back in my face.

The store is a mess. I tried to go down the aisles. Boxes of merchandise crowd every aisle. I could not push my buggy down any aisle. The overall view of this store was nasty. It doesn't take a smart person to know when something is not being taken care of. The workers were not doing anything just standing around. I will not go back to this store and I am going to tell everyone I know about this and they will not shop there either.

This company is so beyond terrible. I have had two other jobs, Target and Super S foods (which is now Lowes Market). Target was a nice place to work at everyone was always happy there! I thought Super S was bad then I started working at DG & now I'm thinking Super S was heaven!!! I started DG around X-mas time which was a nightmare. Only two registers at the dang place & only one runs because the asst manager or manager is working elsewhere in the store. On my first day I had to go to the bathroom and cry!! Huge turnover... terrible company. The system is so wack it makes it hard for everyone! Customers and employees. A sales associate can't void items. They have to call the manager which most take their sweet time while a huge awkward confused angry line is forming. The sales associate and customers are just standing there waiting not able to do anything until the manager comes around. The company doesn't trust ANYONE which makes it so difficult.

The staff at this store is very.. I have over looked it in the past but every time I go in there I hear the Manager using bad language (not real professional). I am a Christian and don't want to hear it.

I have work for this company 3 year and in every angle this company made no sense to me. At the present I made $8.75/hr as a key holder and every time I ask for my raise, they tell me is coming. This company not care about their worker, period. In 3 year, I see 3 manager and everyone is about the same - work, more work but no Money. With around $1.5 million on sales, why give to the employees only .25 raise a year and when you put for Christmas w/ year of hard work working weekend and holiday. No Christmas Money, no discount. Bottom line: Dollar General is the Worst Company I ever work For. The food they sell is always old and nasty.

I had an interview with the manager **, Whiskey Rd, Aiken, SC. He comes into the Ahell station that I used to run part time. He knows I am a very hard and good worker. He was setting up a second interview for me to see his asst. manager ** when he asked me if I'd have a problem doing a lot of running around? I told him not at all. Mind you, I'm 50 yrs old and for 25 years, half of my life, I was a manager for McDonald's rest. I told him I was on soc. sec. disability, when he looked at me and said "Oh, Dollar general doesn't hire disabled people. I have to call my supervisor. Get a hold of me next week, but I need people right away, so the position will probably be filled." All I can say is wow. He didn't keep it under his breath. He's looking for a stocker and cashier? If that's not discrimination, I don't know what is?

I had previously reloaded a PayPal card. The asst. manager told me to keep the reloading card for the next time I needed to put money in the card. She no longer works there but your new asst. manager she started giving me all kind of lip in front of customers that I shouldn't have removed the card from the store and telling me in a loud voice, "Can't you read what it says on the card? Do not remove from store." in front of all the customers. What gives her the right to talk to me like that? If I would have talked crap to her, she probably would have called the law on me. There's a lot more stuff that needs prompt attn. to in the Brownfield TX Dollar General store. For example, you go to buy something and you wait at the reg. for about 5 to 10 min. cause they're all in the back including management and I can go on and on. Thank you. Yours truly, angry customer!!!!

The manager of store I worked a short time threatened to write up employees if they did not collect a certain amount of illiteracy donations. When I brought this to the attention of the district manager, he informed that the manager could not write employees up for that, but if employee did not ask for donation, that could be grounds for disciplinary action. It should not be mandatory for employee to ask customer. It should be customer's choice to donate. Customers should not face embarrassment if they can not afford to donate.

I went into the Dollar General in Needville, TX, got a buggy and went to the back of the store. The next thing I knew, I was in the splits on the floor, having slipped in a large puddle of clear, slippery liquid. I hit so hard I lost my breath and was disoriented. A customer rushed over to me and asked if I were all right, and I said, "No, I'm not." Then the manager (Lilo? Luli? something like that) came over and asked if I were all right, and I repeated, "No, I'm not." She said, "We didn't know that was there!" I said, "Well, I found it for you." I limped and hunched around the store, unable to recall exactly what I'd gone in there for (cat food, but I wound up buying dog food). She came up to me and said, "Look, I've clean aid "Sorry" or "Can I help you carry your bag out" or "Please fill out an incident report." I have a bad back, so it was worse, and I had bruises on my butt, knee, and elbows, plus my arthritic right thumb joint was knocked out of place. That was on Sunday, 2/23.

Yes, I am an employee at Dollar General in NM, the most currupt company ever. I am asst manager. I took care of the store for 7 months before the manager came in. Now she left and I am taking care of it again. Now they brought in another manager that's from another company and was a shift leader. This is the 2nd time they didn't make me a store manager. They said I don't have enough experience. I am waiting on my back pay. They always say its on its way. I am getting paid 10 dollars an hour as an asst manager. I have employees working 10 hours a week come on the store. I make the most money in the district. They don't care for their employees, they care that they are getting their bonuses. This company needs to be shut down big time. Thank you for reading.

I didn't sign in when I placed an order so I can't track it.

I recently started working at a Dollar General in MS. I love the customers and my co-workers. The work is not bad. That is the good part. When you start they have you watch all kinds of customer service videos, but the reality is so different. You are given so much to do in such a short period of time that there is no possible way to get it all done. The manager at the store I work at certainly puts tasks above customers. We are discouraged from spending too much time interacting with customers. The manager is quite rude to customers. I give 110% when I am on the clock. But it has become apparent very fast that it will never be enough nor appreciated. Our manager never has anything good to say and often complains about employees in front of customers. I was actually told that I had to clock out at a specific time but must stay until everything that she had wanted done was completed. I will likely quit today, as I refuse to work off the clock. I know customers get upset with Dollar General, but please understand that their employees are so overworked and mistreated. What a shame. I had such high hopes for this job.

This store is located in Hindman Kentucky, right off route 160. I hate to say I work there, but alas I do. Our store is never clean EVER. Our manager, won't say any names besides her initials KB, is horrible. Seriously if we smile the wrong way we get chewed out. Actually I quit back in November. I have never worked at such a horrible place. She is constantly hateful with the customers, she almost fired 3 of our employees for our so called "scan times" and she is just a very edgy and unpleasant person to be around. She wrongfully accuses people of stealing and being dishonest, she literally watches the store like a hawk and has a bad word to say about everyone that comes through the door and every employee that works there now. This was my first job and it has been a horrible experience. Never in my life will I ever shop at a dollar general or work at one again. Whenever I made a remark about getting a better job once I graduate from college she cut my hours from 28 a week down to 9 hours a WEEK. She also despises 4 cashiers (that I know of) whose names start with J, J, T, and A. Marks my words. I will never come to a dollar general again.

Yesterday my wife asked me to go to Dollar General to get her some cigarettes. There was big snow storm that was going to get worse and she was afraid she would run out. The store is less that one half a mile from the house so I agreed. She gave me a twenty and I put it in my front pocket. I am a disabled senior who has had a stroke and also has spinal cord issues. I can walk but barely. I don't smoke and wish my wife would quit but she hasn't yet so I want to keep her happy...

On Nov. 27, 2013, Thanksgiving eve, I was in the Warsaw, NC Dollar General Store. It was very busy and everyone was trying to shop and get out in a hurry. I picked up my items and came up front where two registers were open. I went to one where a customer was just finishing. The cashier whose name I don't know told me she was closed. I went to the next register behind two other customers, one of whom was having trouble with a check clearing.

My 16 year old daughter has been actively collecting Toys for Toys for Tots the past three years. This past Thanksgiving, she wanted to take advantage of the sale at the Dollar General to purchase toys for donation. She and I went to Dollar General # 8568 located in Reno, Tx. This store is less than a quarter mile from my home and had recently moved across Highway 82. The store's move included the issuance of coupons to celebrate the store's grand opening. We had such a coupon.

My mother worked for DG for several years. She managed the store on Gaineschool Road in Athens, Georgia. She dedicated herself to her job to the point of working 60-100 hours per week due to constant pay roll cuts by the corporation causing her to work more and cover shifts that were previously covered by other key carrying employees. Through out her time there, she sustained 2 separate injuries when working to include a broken bone and 2 herniated discs. She was never released to full work duty by the medical doctor, but due to scheduling and pay roll cuts, she was forced to continue the heavy lifting despite her back injury. This job has caused her health to take a turn for the worst as she is now hypertensive (high blood pressure), has chronic fatigue, unrelenting anxiety, and cardiac arrhythmia.

This store is located at 936 Gainesville Highway Buford, Ga 30518. I have been shopping at this store since it opened and have been a happy and regular customer until recently. Ever since the new store manager named ** has been working here it has gone downhill. ** is rude and hate filled both towards her staff and customers. The store is also dirty most of the time. I have seen the mess from one spill sit there for well over a month and a half before being cleaned. Customers regularly have to wait to check out for five minutes or more because she can't be found. She seems very demanding and intolerant towards her staff as she does nothing but chat on the phone most of the time I have been there.

I have supported this store for years and have been a loyal and satisfied customer. This is the second time that I have had to endure the awful, nasty attitude of the "manager" on duty. A dark skinned, Mohawk wearing, big eye lashed girl is just always nasty when she has to do her job; even when it comes down to opening the store. Last weekend I thought maybe just having a bad morning, but this morning more of the same. I asked her to step to the side so I could have a word with her. She acts like DG came looking for her. I wish the other courteous team was back. I will not return to this store and will bypass at all costs. Best of luck with your customer focused "resources".

I was a customer at Dollar General at 921 E Main in Ottumwa, IA. I watched as a young girl named ** was demoted on her birthday or all day's for something she had no control over. She was unable to get support from her DM ** to save his butt. He demoted her and ripped her pay. The poor girl spent 80 hrs a week there, she was so worn out. It was just a horrible site to see.

Store 14177 there is discrimination and racism and the store manager ** is the main one. She overworked me and underpaid me, then I have three kids and I am pregnant and it’s too much. It’s all female crew and ** fired ** and then a guy named ** was at work there, he quit and so did ** and ** was discriminated against and could not be rehired but ** was rehired they both put in 2 weeks’ notice. No man is there in case of robbery and also its only 2 females that have to close that store at night due to a BUDGET. Every one there works twenty hours or less and it’s not worth it you do not get a raise then ** had received a bonus and nobody else did.

I went into general Dollar store on Park Avenue. I was looking for a pair of speakers for my computer. I saw a pair that I thought would work, so I asked the head cashier that if I bought these, and they were not what I needed, could I bring them back. She assured me that if I kept my receipt and brought them back in a timely manner, I could get my money back. I tried them out, they would not work with my computer, so I brought them back the next evening, but to a different Dollar General in the same chain. The cashier told me that I could take them to any store in the chain. So I had business on the other side of town that also had a Dollar General, so I took them in there. That's when all hell broke loose.

I work at Dollar General. I'm unable to give you my location or anything that'll help you to find me because it would cause me to get terminated. Rest assured this story is quite real and I've got all the proof stored for a rainy day.

Dropped by to get table napkins and a few sundries, but ended with lot more in the shopping cart. Now begins my terrible experience with the Dollar General Store #03220, located at 9536 Woodman Rd, Unit 9540 Richmond, VA 23228-1324. I was 2nd in line behind a customer who was trying to use coupons. The cashier (name was either ** or **) did not understand or ask what the coupons were for. She then had to remove a few items and cancel some transactions, but couldn't do it without manager's direction. However, the manager was nowhere to be found. Cashier walked out of the store (literally) to go look for the manager. By this time, there were 7 other customers standing in line behind me. Going out of the store looking for the manager happened two more times.

On Thursday Oct. 10th at 17:49:04, I was at the Dollar General Store #11802 in Newport, NC. I purchased a few items and paid for them with cash. I had purchased a 12 pk of Dr. Pepper in the can. After receiving the change back from the clerk I sat my wallet down beside the 12 pk of Dr. Pepper. I picked up the case of Dr. Pepper and grabbed the bagged with the other 2 items in it and left the store. I got in my car and got home which is about 7 minutes down the road. I took the items in my house only to realize I had left my wallet sitting on the counter beside the 12 pk of Dr. Pepper. I immediately got back in my car and drove to the store.

I went to my friends for a couple of days and we needed to go get some food and other items for us and her kids. Well, neither one of us has a ride so we had to walk to the Dollar General. Well, we get there and start shopping. Well, my friend noticed one of the cashiers following us, so I started noticing it too. I'm not kidding when I say this, he was like on our heels, literally. I told my friend don't worry about it so we continued shopping. That cashier followed us the whole time. Well, we went to pay for the stuff and left. Well, we get back to my friend's house and shortly after that and my friend's neighbor texts her and was like tell your friend which is me that she seen what I did at the Dollar General. She said I spent enough time at makeup section. I was like, "What is this girl talking about?" She said, "I seen you on the camera."

Everytime I go to Dollar General in Chittenango there is a line a half mile long. The whole rule of more than 3 calls for help is not the case in this store. The manager is always outside smoking and has a tendency to talk bad about the employees there. The store is always a mess. I don’t know what they are doing all day but it can’t be much. I wish they would all just lose their jobs and start over.

I have a friend that needed money immediately. The friend asked that I put money on a Green Dot card so that he could receive the money after I disclosed the card number. I was passing through Mississippi on my way home to Birmingham, AL and stopped at a DG in Pascagoula for the card. I made it all the way to AL, sent my friend the number and I was told that the card wasn't activated and the money could not be retrieved. The following morning, I called the store of purchase and spoke to an incompetent representative that told me I had to drive all the way back to the store to have the problem they created corrected.

On Saturday, Sept. 7, I bought a coffee maker for a gift for my son. The cost was $20 even though it clearly said 12.00. I did want it so I paid the $20 without complaining. When he tried to use the coffee maker, water poured from the bottom as fast as he poured it in to the maker. It was obviously defective. On Tuesday, Sept. 10th, I received a call from my son saying that even though he had the receipt, they would not give him the money for the coffee maker. He said that since I had bought it on my debit card, I had to come in myself and bring the card. It took only minutes for the debit to show that it came out of my account on Saturday but they couldn't give him the money for the defective merchandise. I had to drive over 30 miles out of my way to bring in my card. I told them it was a gift and what if I lived in another state...would I still need to make a trip to return the coffee pot??? I was told "Yes, you would."

The Smithville Dollar General is the absolute worst of these store. You can't turn around in the parking lot. It takes forever to get through checkout. You can be the only customer and you will be here forever. I've been to some of your nice stores and hope this one goes out of business so someone can take it over like Walmart. Don't figure I'll hear anything and I like small store, I'm a farmer, but this store sucks.

The Dollar General in Lexington, MI had opened a week earlier. I let each of my grandkids pick out a new toy upon my first visit to the store. My granddaughter chose a studded unicorn that light up at night off a shelf market "DG Specials". There were only four left and one of the shelves showed $5 and there were no price tags on any of the toy boxes.

I go to the Dollar General S. Broadway all the time for groceries and cigs. I know the law requires to show an ID but when all the employees know you. I forgot my wallet and they would not sell me the smokes. I have shown it to them a thousand times already but they still refused to sell me them. I am 52 years old. It don't take a rocket scientist to know I am of age. I am human, I make mistakes by leaving my wallet at home and I had cash in my pocket. Well, if that's the way they are going to do business, then I will go across the street to Family Dollar like I used to before the Dollar General opened up.

I shop at Dollar General at least three times a week. The manager there was fantastic. Always remembered little things that you had mentioned in your previous trips to the store e.g asked how was your vacation, or surgery? Just felt nice and hometown. Other employees on the other hand, were busy talking about management (and I don't mean direct management, I mean all of you especially at the top) in the aisles and what a "sucky" place it is to work at. While they are busy talking, customers wait in line at the registers! I don't get it!

The store is too warm to shop in. The employees are suffering. The ice cream is melting; it is a mess. I live in Jackson and I would rather drive to North Augusta than have to go in there. They need a new unit. If someone would just go and check out the problem, it could be resolved.

I came in the Dollar General on Roosevelt (Store #13088) Friday, and there was a girl named Barbara. She was the sweetest and working so hard. I had quit coming into the store because it was always such a mess, but now, it smells so clean and well stocked. I come in there like three times a week, and I always see her so busy. I think she is the new manager, and she is doing such a good job. I would recommend this store to all my friends. You will be seeing more of me. It’s better than Wal-mart.

I went to the Decatur, TX Dollar General with my husband on July 3rd. He has Cerebral Palsy, which affects his motor control. When we entered the store, he asked a woman who was working there for the location of the restroom. She told him she did not work there, even though she was rearranging the shelf. He then went to the cashier and asked where the restroom was located. The cashier told him that there was no public restroom. He came to me and told me. I could not believe that they did not have a restroom for him to use. In the state of Texas, it is required that handicap customers have access to the employees' restroom. We were going to leave because we did not want an accident to occur and he needed to go immediately.

Yesterday, I was at a Dollar General here in Las Cruces, NM on Motel Boulevard. I was only going to buy this Cutter insect repellent. I got accused of stealing by a cashier when I did NOT steal anything.

I shop at the DG on Bloomington Rd in Champaign IL, at least once a day because it is convenient and it used to be quick. Lately, they have gotten slower and the cashiers have been very rude. The store is always messy; boxes and carts full of merchandise are in the aisles; you can't even get around. However, I shopped there anyway. On June 14, I stopped in to pick up a couple of items and there were no workers in sight when I got to the cash register. I stood there for about 5 minutes. No one showed up so I cleared my throat and jiggled my keys; still no cashier. I went looking and found someone so I told him I was ready to check out. He looked at me like I was crazy.

My three-year-old son and I went to the Dollar General store on 06/12/2013 to purchase some items. Upon our check out, he was in the shopping cart and touched the Pin Pad for credit card payments when the cashier grabbed my son's hand and yanked it away. I wouldn't have minded if she wasn't so violent about it. She continued to scold him and I did all I could not to hit her with a right hook. She is rude and nasty to others as well. I shop there frequently 3 to 4 times a week and when she is there, she's always complaining about other employees out in the open. I don't think she is appropriate customer service material.

The Dollar General ad for May 31 featured various Procter and Gamble sale products in conjunction with coupons available in the Sunday paper. The Old Spice bar soap, Ivory bar soap, and Gillette razor coupons did not work. I was buying the exact items in the ad and using the exact coupon that was shown in the ad. The (so-called) manager said the Ivory coupon was for an eight-bar pack, even though the ad clearly showed the three-bar pack. He also said the Old Spice was wrong and could not be a travel size. Not sure if they even have a travel size two-bar pack there, but I was trying to buy the item in the ad.

We were excited when a Dollar General was built in our community. We are the type to jump in the car and run up to the store every time we cook and there's a birthday or any other occasion. The very first day and on the very first visit, we had problems with a rude cashier. We ran into a neighbor and she also had a problem. We were disappointed but hoped it worked itself out.

My granddaughter was buying cigarettes for her forty-something-year-old husband with whom she was talking on her cell phone. The manager in the Burkburnett, Texas store refused to sell them to her because she might be buying for a minor although the picture of who she is talking to shows on her phone. If this is company policy, you need to change it but I suspect it is only that manager. I am 78 years old and had to show my driver's license to buy a bottle of wine and it is very evident that I am over 21. She is not the police. If I could go to another store I would but I only drive locally anymore and the bread I eat is on sale there so I will have to go back even if I don't want to. But I am sure my granddaughter won't.

Store 10666 in Indianapolis, IN - I was shopping several days ago and found a book I wanted to buy in the dollar section. I took it up to the cashier. She said someone put the dollar sticker on it and it rang up $5. I told her there were several more books like that one in the dollar section. She did not believe me. She more or less acted like I put the dollar sticker on it and said, "Well, it had a sticker on it but it was obviously not since it rang up $5." She embarrassed me in front of the whole store and made it look like I put the sticker on it. She would not go look at the other books that were the same with the dollar sticker on them.

On May 4, 2013 I was at Dollar General on Academy St. in Mooresboro, NC around 6:30PM. I was looking at the make-up. I started sneezing, looked in my purse for a tissue and that's when I guess the manager thought I was stealing. She followed me through out the store and up to checkout. After I checked out, she called me out in front of the whole store and said I put make-up in my purse and to get it out. I tried telling her I didn't, but she made me search through my pocket book in front of everyone. I said I was confused. I didn't take anything. She said I did, but she never found any. She still said I did put it there. I tried telling her I was looking for tissue. She never believed me and told me to leave. I have never taken anything in my life. I was so humiliated and embarrassed by the whole thing that I'm telling all my friends on Facebook to never shop there again!

My sister-in-law was treated inappropriately by a Dollar General associate. He yelled at my sister and even went so far as to say out loud that he was racist. He said this loudly in front of three other customers that were in the store. My sister is ** and the Dollar General associate is **. I went as far as the district manager that took two weeks to get a call returned and her statement was that if she fired the individual, he could sue her. Texas is an at-will state so you can get fired for anything. So I guess it is okay to mistreat people that are of a different ethnic background and do it purposely and still keep your job. I feel that Dollar General is hiring individuals who have no respect or morals for that matter. This is not how you treat people. Neither I nor anyone in my family will ever shop there ever again.

I recently quit Dollar General. What happened was, I called the store manager on a Sunday to ask her if I was off the coming Saturday and if I wasn't, would I need to work Saturday night; I had something really important to do that morning. She told me that she didn't know and asked me to call her back. So, me being the nice person that I am, I didn't call back until Tuesday morning. I started calling at about 7:30 am and stopped calling at about 8:40 am something. I called so much that the automated system came on. I decided to go to the store to ask the manager about my Saturday's time. Something told me that she was screening her calls because the store does have caller ID.

I shop at our local Dollar General at least once a week and spend about $100-$150. Sometimes I pop in again bringing the total to at least $200 a week. I have always liked the store; the employees are friendly and it's convenient. This past week, I had at least $80.00 worth in my buggy and had been in line waiting awhile. When I got up to checkout, I found out why. The cashier, who was also assistant manager, spent the entire time on her cell phone talking with a friend. She didn't acknowledge me as a customer, handed me the wrong change, and was just rude in general since I and other customers were interfering with her calls.

I was a former employee for Dollar General in Marietta, GA. My former manager, Meon **, didn't document my pay for hours I worked. I called their HR department to complain and after two weeks, I finally got in contact with the district manager, David **. He informed me he was going to investigate the situation. After I ended my employment, I still haven't heard anything from them about my pay. It's been months since I heard from them and it's starting to get annoying. I have documentation of the hours that I worked and was supposed to get paid. I would like to get this resolved as soon as possible. My complaint is, I worked hours they said I didn't work and haven't received any pay. My contact information: **.

My 59-year old mother, 4-year old daughter and myself was at the Alvord, Texas #12091 at 1326 East Bypass 287 at 18:56 on 04/04/2013. My daughter who is very hyper wanted to go to the restroom that smelled bad. We asked the cashier to tell the cashier on purpose to tell my 4-year old she couldn't go. They are not for the public. The manager was standing there behind the cashier and totally ignored the fact we had even spoken to the cashier or the manager. The cashier was very nice and sweet but the manager on the other hand was rude and ignore people! You really need to force them to clean the store and even the dead bugs out of the water fountains. Alvord likes having a Dollar General being that we are such a small town and so out in the country. But if we have to mess with and put up with the rudeness, we would rather just go somewhere else to a different store! Thank you.

I was contacted by **, District Manager for Dollar General. He sent a very nice email and was apologetic for my experience at the St. Cloud store. He then arranged for me to pick up the missing bag of items at the store on Target Blvd., Kissimmee, FL; which was closer to my home. I called the store and **, one of the managers, immediately answered the phone. She was very pleasant. I then went to the store and received my bag of items and was also given a gift certificate to use at any Dollar General store. It turned out to be a pleasant experience, and I appreciate the quick response from ** and **.

This was at the 13th St. store, St. Cloud, FL. Somehow I did not get the 3rd bag of purchases that I paid for on 2.13.2013 at 1:05 pm. I have been calling the store for a week. All I get is 2 minutes of ringing and then a message that they are helping other people. Finally, almost a week later, someone answered after I kept redialing and told her the situation, the items missing, the date and time. I have the receipt. I was disconnected. I tried calling back for 1/2 hour. They changed the ring down to 4 rings with the same message. I live 45 minutes away and also work, so it is difficult to go in person, which I'd rather not do, because I would make a big scene and picket the store.

I shop at my local Dollar General because it is rather convenient and fairly priced as compared to larger retail store that are further away from my home. Since this store in Clyde, North Carolina opened approx. 1 year ago, I have had several bad experiences with one cashier in particular. Christine is an older woman, light colored hair and has glasses. She has the worst attitude I have ever had to endure. I work in customer service as a cashier also and I know that her job isn't that hard. Stock the area around the register, clean, price merchandise and most importantly, ring up customers with a smile on your face regardless of how you personally feel that day. She is so rude to me every time I shop at this store. I leave feeling like dirt.

W. Water Street Store in West Elmira - I've shopped at this store as a "regular" since it opened a couple of years ago. I've noticed a slow deterioration of management and staff with respect to customer service to the point where I do not feel welcome or appreciated. The turnover is high, and most employees have big chips on their shoulders. Actually, I was informed by management that when shopping, I will need to have certain people work the register because a certain clerk does not like my attitude!? Let’s call it reverse discrimination and bigotry at its best. No respect or gratitude.

I went to Dollar General on December 23, 2012 and purchased about $50.00 worth of merchandise. After checking out, I was approached by the store manager who was standing by the enter/exit doors and asked the question to me of what I did with the Polident? I said to her "Excuse me, what did you say?" She proceeded to ask the question again. I said, "I don't know what you are talking about. I did not buy Polident, don't use Polident and don't have Polident." She then asked me to step to the side and empty my purse, which I proceeded to do and no Polident was found. I asked her why was she asking me this, and she said she received some sort of alert?

I was employed as the Assistant Store Manager for store #6879 in Durant, OK. I was employed from April 2012 to November 2012. During my time there, I was never written up. During the "Project Hunger" campaign, I made a huge deal out of it and raised 80% of the $2,000+ worth of food for a local food bank. During the "back to school" campaign, I told my manager we needed to donate our school supplies to one school in the city. We picked the school that has the lowest income. We raised $900+ worth of school items. I was always nice and helpful to my customers. I had numerous call ins to the company giving me praise on our store, on our employees and especially on how nice and helpful I was. I had respect from my employees because I would get in there and work right alongside them, and I would never ask them to do anything I wouldn't do.

My sister went to Dollar General in Washington and brought a few things. She got back $13 in change. She then went to the gas station to put that in the tank, only to find out that the $10 was counterfeit money. The employee told her that she could not exchange the money because she walked out of the store with it, but they had to keep it and give it to the police. So I went there today and as the employee was giving me my change, I asked her to mark my money and she looked at me like I was crazy. They don't have marker to mark the money with. So they are taking and giving counterfeit money. To everyone that has counterfeit money, take it to Dollar General in Washington. They will be happy to take it.

I usually don't go to Dollar General to get headphones but I didn't feel like going out of my way, because I wasn't feeling well. I bought a pair of headphones there and they didn't even work! Oh my God and, to top it all off, it took forever to finally get a new pair.

I've been dissatisfied with Dollar General for a long time, but they're cheap and I'm poor. However, today was the last straw. I believe it must be a prerequisite for store managers to be fat, ugly, mean-tempered and smart ** because the two Alabama stores I go to in Corner & Warrior are both (especially the one in Warrior). I went to return a retractable dog leash because it didn't retract. I took the receipt, but the manager in a loud and obnoxious voice said she needed the entire receipt. She was insinuating that I was trying to rip the store off. I have been shopping at that store for longer than she'd been working there. My husband and I are good customers, so her behavior was uncalled for. She also asked me the size of the dog I had. When I told her he was medium size, she said the leash was for small dogs. I saw nowhere on the label where it said that.

I work for Dollar General in Black River Falls, WI. I have been there a month. I love my job and my customers and I get along with the other employees. However, my store manager is another story. On Wednesday, December 12, 2012, a customer had come into the store and asked if we had any Christmas stockings left and I showed her where she could find them, and then I went back to putting the merchandise from the totes away. The customer that bought the stockings asked me if we had any more calling cards and I said, "Let me check," and asked my manager and see if she could help us.

I had to purchase some items. I ride a scooter so I carry a large bag to hold my wallet and laptop. The manager told me I could not come in the store with the bag. She said she would keep an eye on it while I ran in to get my item. I handed it to her unwillingly and she purposely dropped it on the floor. My laptop banged loud and that upset me. When I got my computer out to use it, it didn't open and I noticed a screw was missing out of the side it was dropped on. I work very hard at my job and my laptop is necessary. She was very condescending and being a smart aleck. I believe her name is Brenda. I want something done about her and her attitude besides getting my laptop fixed. This was embarrassing and unnecessary. I am a 49-year-old grandma, not a student or a punk. That is the way I feel I was treated.

I am a very frequent customer of Dollar General on 13th Ave. No. in Clinton, Iowa. Today, I was in there to purchase a few items and decided to pick up a couple rows of Christmas wrapping paper. The boxes were all in a row, so I looked to see how much the rolls I picked out were priced. The box said $1 in large print in the front of the box. I went to check out, and it wrung up as $3 a roll. I told the cashier they came out of the box marked $1, and she proceeded to go back to check it out. This is fine - no problems with that. But then I told her I wasn't going to pay $3 a roll, so she called her manager.

I am a frequent customer of Dollar General, but lately, I have the feeling that I am being harassed by my local store's manager. Her name is ** and the store is on Eastern Ave. in Grand Rapids, Michigan. I have been followed around the store watched and even talked to rudely by her. Her other employees are extremely nice to me but the manager seems to have a serious issue with me.

I shopped at Dollar General for years and never had a problem up until 10/30/12. I was looking to purchase some Maalox at 600 North Main Street, Akron 44310, (330) 253-2821 and the store manager falsely accused me of having stolen a pair of reading glasses. I returned to the store on 10/31/12 in order to resolve the misunderstanding, but she did not want to hear me out. She called the police on me and banned me from visiting the store. She was rude and very dishonest. I would like her to be fired.

I was in Dollar General in Decatur, AL near Old Moulton Road. I asked an employee to show me where the baby oil is. While I was following her, I didn't notice that there was a white hanger lying in the floor. My right foot stepped on it, but my leg went one way; my body went another way. My shoe flew off and I was able to stop myself from falling. The employee saw it happen and asked me if I was okay. I told her no, I was hurting and she just walked away.

My husband and I went into the Dollar General in Carthage, Missouri on 10/19/12 and purchased one of the Verizon prepaid phone. We needed one desperately and had to save our money for the last couple of weeks in order to get one as he is the only person in our home who works - I'm unable to and am in the process of filing for disability. We got the phone we wanted and the manager Rhonda proceeded to check us out. She kept scanning the phone and it would not work so finally, she picked a sticker off the back and scanned it and it rang up the price. We paid for our stuff and left. We live 80 miles from the store, we come to town once a week and get what we need. We got 10 miles down the road and the phone keeps telling me that it cannot be activated so we turned around and drove 10 miles back. I went in and talked to Rhonda. All she told me is that they cannot refund the money (which I never asked for to start with). She would not even look at me. She was very rude and acted like I was a bother.

I have filed complaints with BBB on both companies. This is totally stupid. $30 doesn't mean much to them but no one has to honor their word anymore. Net10 failed to get my # and phone minutes transferred in the appropriate timeframe leaving me without a phone. I have documented health issues as well as I work from my home making phone calls for a not for profit. Net10 advised that if I purchased another phone, I'd be out the $25 for the extra time I had to pay for but assured me I could return the phone if within 14 days with box, phone, receipt and everything.

At approximately 11:50, I was shopping at Greenfield general store #00520. A woman named ** approached and asked, "What did you do with that Glade plug-in that I was going to purchase along with other items I was going to buy?" It was laying at the top part of the cart beside my purse. I'm so sick and tired of being accused of stealing. Also, a manager named ** has spoken to me in a sexual way. He said how sexy I am. Knowing my husband and I shop all the time, that a sexual advance would happen, I wonder how many other women he has done this to. Also, ** said, "If you weren't a married woman, I would want a woman like you." I have seen him twice drive by our home. He makes me nervous and scares me. He also stated I had a nice **, knowing I'm married.

I went to the store 2 times in 1 day. Stock was all over the store, no one was working the aisles. Someone could have fallen and hurt themselves. There was 1 cashier, I nicely asked where the help was. They were on break. The store is very dirty, I cannot find anything because of stock buckets were everywhere. I would be afraid of lawsuit because someone is going to trip on that merchandise. You should have sales clerks this time of year stocking and monitoring these aisles, keeping merchandise put up and shelves and store clean and updated. Times are hard. There are people who will work. I asked for seasonal stocker. The cashier then looked at me like I was crazy. You need a secret shopper or secret corporate person to see for themselves. Spend some time in there, please.

Bad customer service/poor managerial behavior: It was one thing after another that day in the Show Low, AZ Dollar General (store # 10215). To write it all down detail by detail would be hard to write and even harder for you folks to read. I can tell you that ** (I assume she is a manager) has a very harsh way of dealing with her underlings. The cashier ** was sweet and anxious to help me. It was evident that she was horrified at her superior's refusal to help me (product/price discrepancy). I made several attempts to get help. I mostly waited, aghast at how I and poor ** were being treated. ** was unprofessional and verbally abusive to her. ** was nervous and visibly upset. ** herself wrote her name down for me saying, unapologetically, "I know you want to speak to ** (her superior).” When I tried to call ** to report what had happened, ** took the phone out of **’s hand - I was talking with her and was abruptly interrupted mid-sentence. It was apparent to me that I would not be satisfied this way. I'm sorry to have to write this to you, but I will not be shopping any longer at Dollar General.

I recently had the worst experience while shopping at the Dollar General store # 11694. First things first, the staff/cashiers were extremely rude. The front cashier was the only person who smiled and greeted me. There was a manager on the floor folding boxes and putting them in the middle of the aisle for customers to trip over. That same manager proceeded to follow me throughout the store, from the front entrance to the very back of the store towards the dog food and tissue. Due to the fact that I am an African-American male, I felt extremely uncomfortable because I felt as though I was being stereotyped and this is not the first time this happened at this location. The manager also didn't have on a name badge and she was not friendly at all. Now, I've been shopping at this Dollar General since it opened and I shopped there at least once a week. So I felt offended and betrayed for being typecast. I will not be shopping at this Dollar General anymore. Thanks for the despicable service.