Dollar General Reviews

Very kind staff with out of order restrooms for 2 plus years. I live in Bennington and have 3 DGs to choose from. I'm 50+ and I pee frequently. How hard is it to get the bathrooms going again? Is it laziness of employees or company policy. There are similar issues in Manchester where there is a homeless issue but that shouldn't be the problem in Hillsboro NH.

I came here with my mom I asked a worker if they had dumplings. "NO WE do Not" in a disrespectful voice. Never asking her again. 2 stars. Hopefully nobody will come here ever again especially me. Never again.

Can't quite understand why the Dollar General store in Lester Prairie isn't maintained better providing a better experience for it's customers. With the last two snowballs, the parking lot hasn't been plowed. When using checkout #1, the card reader doesn't work properly. Then, the big store sign hasn't been lit up. Who is actually responsible for maintenance of these properties?

Was at the Atlantic Beach store and a man I guess was the dimensions, Danny was his name, was the biggest idiot, yelling at co workers in front of customers, Dollar General must be desperate for workers, he wouldn't be an employee of mine....

I went to the dollar general in Decatur Il on East Eldorado at 2:30 pm and the lady working there said they were closed. I thought they closed at 8pm. When I asked her when would they open back up she said after they got the items off the floor.

You recently remodeled your store in Riverside iowa. I was in that store today & I'm not impressed. I couldn't get to the frozen food section because there were 3 people stocking. They never offered to move out of my way. I asked them about an item, & they responded by saying we are out of that item & we don't know when we will get anymore in. (VERY RUDELY) In my opinion, you wasted a lot of money to make the place worse than it already was. Perhaps you should have spent your money to pay better wages and hire better help. Needless to say I didn't buy anything. I exited the store & drove 20 miles out of my way to shop at Wal-Mart & had a pleasant experience there. And I will NEVER darken the doorstep of Dollar General again. Your customer service SUCKS!!!! Sincerely, Margaret

Deland, Florida. Store #13220. Store Manager, Tanya. Store items are always placed in different spots and I continue to be overcharged. This happens too often! It seems like too often the items hanging where the label tags are named and price differently that's what's there. I don't say anything half the time but come ooon! The new manager is NOT friendly and doesn't really care by her actions, even today. ONE item was overpriced by $6. When mentioned, the manager was annoyed. I watched her walk away from a customer that trying to communicate with her! He was left standing there with issue unresolved. This is sooo sad! I HAVE to go elsewhere now. Where did the humanity and customer service go.

Customer service was amazing. Store was clean and the cashier Esther was awesome, so nice and helpful. Will be returning back to this store very soon. She was patient with my questions and was overall a great person.

I live in Carbondale Illinois. It has 3 Dollar General stores. I have chose to not go back to a dg forever at this point... Every dollar store I go to all the "employees" are never at the register. I have to physically walk around the store to find a "employee" to check me out. It's very frustrating and time consuming where I don't always have time for this crap... I made a suggestion to management to maybe put a bell or squeaky toy or something to alert these " employees" that people are waiting in a line... They told me it's " corporate rules" against having a way to alert someone that people are ready. That is ridiculous and until something is changed I won't go back. I know you don't care about one person because you don't need my money... But this is a huge issue to me and the people always in line because they are afraid that when someone goes to find your people lose their place in line as well.

We were recently in DG on Hwy 469 in Florence, MS and we are under a boil water notice. We had visited the restrooms and you can’t wash your hands due to the nasty water. We brought it to the attention of the cashier that they should put sanitizer in there due to not being able to wash your hands because of the dirty water. She said she wasn’t authorized to store use hand sanitizer. Isn’t that a health sanitary issue? When we got to the checkout we were then told that they didn’t have bags so we were told that they couldn’t do nothing about it. We had to load all our items in our vehicle without bags. What kind of store are we running? You should accommodate to the paying customer. The store is closed a lot of days as it is. The attitudes from the employees needs to be addressed from how they respond to customers. We have been regulars there. We have seen workers come and go there. We need to see change there.

Cashier, CIJI was a great example of friendly, efficient service. It’s so refreshing to find people that do their best to serve with the customers. She is an awesome person and a great representative for Dollar General!!!

Horrible customer service and extremely rude staff. Refusing to assist customers because it almost the end of their shift. I would fire any of my employees if they behaved like

The Dollar General 2 times in Whiting has been closed due to lack of not plowing. The Lacey location was closed this time with no plowing as well. The inconvenience for the clientele that shops at both are astronomical and there is no reason to be closed down. I’m very disappointed because they were both closed and lots weren’t plowed when all business around like Walgreens and bank were opened.

This store is never open when they should be. It's like what the hell is going on with this store. If they can't operate this store close it down, Or find people who can operate it properly. Terrible store.

Why do you have Mr Clean bogo and Swiffer pads c bogo and coupons are nowhere to be found? I asked my daughter, my brother. Not on theirs either. Apparently this is false advertisement.

I walked into the Dollar General and a man that worked there said, “Could you leave your bag up here, miss?” Asking me to leave my CLEAR mini backpack up at the front. I said, “Sure. Where do you want me to leave it?” And he said, “I’ll just put it behind here.” And he placed it behind the counter. So I wasn’t going to let my backpack with my wallet and money go unguarded. So I stayed up at the front to guard my bag. The man stayed up there until he realized my boyfriend and I weren’t going anywhere, we were going to stay and watch my backpack. He then walked off with a broom and started to sweep the store. I guarded my bag the entire time my sisters were going to get what they needed from the store. I have never been asked to leave my bag upfront and I won’t do it again.

Mrs ** and her team are amazing. They always have everything you need and are very hard working people and always polite and always willing to go above and beyond for you. They all need raises. They work so hard. They are from store 12538 on 20 w St. Paul church rd.

Was charged $18.75 for a 3 for $12.00 deal. Idiot cashier refused to fix it. Called 'customer service' last week, was told the area manager would contact me and needless to say, there has been no response. Dollar General hires anything with a pulse, even the ones who can't do 1st grade math.

Love what the store offers regarding products, the employees could check the unnecessary attitudes at the door, It's not the customer's fault you are over 40 and your career is Dollar General. Learn customer service skills before you work with the public.

I want to give huge praises to Store Manager, **, at Dollar General #14350, 9711 Vaughn. Her leadership really shows in how well the store is run. The shelves are organized, the store is clean, and the staff is always friendly and helpful. You can tell the manager takes pride in her work and genuinely cares about both customers and employees. Every visit is pleasant, efficient, and welcoming because of the positive atmosphere that she has created. This location stands out above others, and that’s a direct reflection of excellent management. Keep up the amazing work, **!

Jay and Neeka were very professional, offering excellent service. They take care of me with my UPS package that I was sending back. Store #20742 Hampton Ga

I shop at this store only because it is a small town. Otherwise, I would never go there. The ladies that work at night are amazing. They are incredibly kind, helpful and professional. The ladies (so-called management) that work during the day are incredibly rude, look down on you and treat you badly. I wonder if they would continue to treat me this way if they knew what I did for a living. They have their nose so high in the air, it's a wonder they can breathe. They need to learn to respect ALL of their customers. They need to understand that they have no idea the power people have on keeping their job. Just be respectful and kind to all of your customers. But a shout out to the amazing ladies that work the night shift. They get it.

The lady at the Dollar store In Rock Port Missouri I think her name was Lauren was very rude, was on the phone the whole time laughing carrying along with her phone conversation then she calls the cops and has me and my father law banned for saying something.

I used to shop the Dollar General in Springfield, Colorado. The manager was rude, treat you like crap. The employees are obnoxious. They need training in customer service.

I tried going into the store with 15 mins til closing and the staff member said she closed early every night and she wouldn’t let me in. The store was in Huntsville, Al on Winchester Rd. Store 1604.

The Dollar General employees in McGehee, AR are rude and disrespectful. (Not all but majority.) The store is always chaotic and you can never get down an aisle without having to maze around the boxes on boxes of inventory. The employees don’t ask if they can help you get a product, they just keep staring and standing in the aisle like you’re in their way and bothering them. There’s never anyone at the register. When you call out for help to check out they take their sweet time getting to the register and complain they had to check you out. I’ve left buggies full on several occasions because of the wait time of waiting for an employee to come to the register.

I went to Dollar General Wednesday, January. The 21st in Jeffersonville, Indiana on Allison Lane. It was the worst experience I've ever had in my life as I did my shopping, I noticed the 3 girls on night shift following my man and I. Then all of a sudden the a man comes over the intercom, and says theft will not be tolerated at the store. We will call the cops. He talked for 3 minutes long about stealing.

Sometimes they have good deals and I can find stuff in stock, getting any help, even getting someone to check me out is a crap shoot. They do not offer coupons that work so I don't buy much there, sometimes the deals are better elsewhere. Often the aisles are too cluttered to even try looking for something.

On January 19, 2026, I had a negative experience a the Dollar Generalstore located in Warsaw. (10:47am). The employee who assisted me, was rude, unprofessional, and not helpful when I asked for assistance. The employee spoke to me in an unpleasant manner and showed no interest in providing customer service, which made me feel uncomfortable and disappointed. I am a regular Dollar General customer and expect respectful and professional treatment. I hope this matter is addressed to improve customer service at this location.

Crafton location was clean and well organized. Vincent the cashier was friendly and I have seen a remarkable improvement since he has started working at Dollar General. Keep up the good work! It's nice to see someone take pride in their work.

DG Store# 12724. 6901 Miramar Parkway, Miramar, FL 33023. Store Mgr: **. Shopping at this store was quite disappointing. The item priced on the shelf was different from what was scanned at the register. I advised the manager, and he was not only rude but combative. False advertisement is against the law, as is stealing from your customer. I've sent an email to Corporate to bring the issue to their attention. I'm not certain what to expect, but if Corporate is anything like this store, I understand the problem. Attitude reflects leadership, make no mistake.

They do not honor the prices advertised or even offers that are shown on their website. Prices at register are $1-$3 more than their website price. When showing the manager my list her reply was, "I don’t know about coupons or anything like that." I told her these are not coupons, they are your prices as advertised on your website. 9 out of 10 items I had her return to the shelves. So dissatisfied, back to Dollar Tree I go. At least they are honest and stand behind their prices. This company is ripping people off, I don’t know how they are getting away with this scam.

Dollar General on Munson Highway in Milton, FL is ripping people off. They do not give you a receipt. Well, the reason they don't give you a receipt is because a lot of prices that are on the shelf says one price, but when it rings up, it's often higher. None of the workers nor the manager offers you a receipt, so apparently, they are all in on it.

I only put 1 star cause there no ZERO STAR. Well today I went to Dollar General in Nashville NC 2 times. I was getting things for work. I got to the register and the employee was stocking or something but not at register. She said, "Be there in a minute." Well that was 10 minutes. After she rang me up she never said thank you but just walked off. I looked around and said I forgot something. She said loudly God lady with attitude. I left without getting the bandages that I need after I cut my hand trying to get my receipt.

Bought a small, battery-operated Christmas item. Upon opening, found out it was damaged. Returned to store - was told in a non-friendly way I was unable to return for a refund. Was able to exchange for the last same item, but it doesn't work. Now I'm out my money. It didn't cost much, but am disappointed that there is no other option, not even store credit. Better ask about return policy before buying anything. Won't buy there again.

This review is for the ghetto Dollar General at 3325 45th Street highland Indiana. The employees here seem a bit racist! I've shopped in this store over 10 times and I'm a woman of color. Mind you any other race walks in and I hear, "Hi. Welcome to dollar general." Everything I walk in I get greeted with nasty looks. Dollar general corporation please DO BETTER and train Your employees about ethics and treating every customer the same! I will no longer spend my hard earned cash at this ghetto racist dollar general. Even the employees of color only speak to the ** customers. WOW. What a lost generation of workers and I mean all races at this store. DO BETTER!

I am a stage 4 terminal patient who stopped in Mansura, Louisiana Dollar General. Once wife completed purchase I tried to start truck and battery wasn’t strong enough. I walked in store and asked young man at register if I could get a boost. At that moment, Dollar General district manager Sheila **, turns to me and states even if she could help me, she wouldn’t. That is not leading by example. I didn’t even ask her for help but that snide remark will keep me and family from doing business at any Dollar General due to her poor attitude. She does not deserve that position due to lack of her people skills. Rudest individual I ever spoke to.

Store on West Fourth Street in Mansfield, Ohio, is not only filthy. But their customer service is rude and they also need to have the codes and permits to replace their parking lot. Wife almost broke an ankle getting out of car. These are not small potholes. Why do they allow these stores if they're not going to upkeep them. Prices don't match what they have marked. Something really strange about this store.

Absolutely the worst employees that I have ever seen. Extremely RUDE is an understatement. My family will never return to this location (West Fair Avenue) Lancaster Ohio!!! We've frequented this store since it was built and the customer experience has steadily gone downhill to the point that it's No longer tolerable!

I went to the Dollar General on East Orange ave in eustis and I go there on the regular. It's close by. Like the store. But on this day a cashier needed the manager with a line of people. He told the manager he needed change, she told him to wait while she bring in the merchandise from outside while there's a line in the store. She then walks in, look at everyone and walk back outside to finish bringing in the store merchandise while everyone is waiting on her. Bad, very bad management but she didn't care. Very upsetting. I'm sure nothing's going to be done. It's a popular store for the community. Good location.

Leave sales banners and will not honor them. Will not go back to store. A female employee was very rude and would not refund any of my money. They had sales banners showing Cokes as 3 for $12. Looked at receipt and they had charged me $8.95 for each 3. Went back in and they would not take Cokes back or refund me any money. She was not going to help me.

I grew up shopping at Dollar General and always viewed it as a reliable, community-based store. Unfortunately, since moving to Norwalk, my experience at this particular Dollar General has been consistently and overwhelmingly negative. The employee morale at this location is the worst I have encountered anywhere—worse than Walmart, which is saying something. The atmosphere is hostile and unwelcoming. Most of the staff appear irritated by customers’ presence, as if being asked to do their job is an inconvenience. Eye-rolling, huffing, and openly annoyed behavior are routine, especially when employees are asked to come to the register to check customers out instead of continuing to stock or do other tasks.

I was at the iowa falls Dollar General today and Teresa the assistant manager was checking out my items. I bought a charger that said it was 8 dollars and I had $11. She scanned my charger and said it was $12.85. I said what and she said it’s $12.85 with a very rude tone. One of my friends was with me and she paid the other $1.85 for me. She was very rude for no reason. She was also very rude to elder that was having troubles figuring out how to use it.

I wrote this review with a smile. I regularly visit the store at 3250 Highway 81 W in Hampton GA. When I tell ** has turned this store around 100 percent. I used to come in to the store being full of loading shelf carts blocking all aisles and not much on the shelf. He has slowly and whole heartily turned this around, it's clean and hard ever anything blocking the aisles. He is very helpful and very pleasant to deal with. Always a smile. Y'all need to give this man a raise. Thanks **!!!

Having repeatedly been asked to show my ID, and remove it from the wallet so they can scan it: today I asked why. It was because I was purchasing a can of spray paint. Rest assured; I'll buy my paint a mile down the road in the future. It is idiotic that Dollar General forces customers to produce, and scans, ID's when purchasing products. Americans do not have to show ID to buy paint: or gasoline for that matter. That's a choice by Dollar General that just lost them this customer: for all products! Perhaps the people they believe, in their warped minds, they are trying to protect will continue patronizing them: not us!

"SHOUT OUT TO CHERI S." Thank you for all that you have done for our community. Cheri has been in Shallotte, NC helping clean up some very messy & disorganized stores. My family & friends shop at 3 of the locations she has helped recover. We have seen the before & after results of her work. What a great work ethic. Her professionalism, customer service skills, eye for detail and most of all her dedication & time management skills are impeccable. Cheri S. is a great asset for Dollar General. We are enjoying our clean & inviting environment that she has created. Keep up the great work!!! Thank You, Dollar General.

Absolutely terrible customer service & super slow. Will literally have employees behind the counter and watch people wait in line. Tried to add money onto my card. This store closes at 10 pm. I get there at 9:58 and they closed the door in my face and said, "Sorry we are closed."

Absolutely the worst in America. They build them everywhere in mostly rural areas and then treat patrons like we're here for them and not the other way around. Their business model SCREAMS we don't give a sh*t about our customers. From 1 register being open at peak business times to freezers constantly breaking down Dollar General is a great example of how NOT to run your business. Keep it up and you'll fade away because you set the bar so low that it won't take much for a smart competitor to come along and replace you.

Dollar General has been purposely putting low prices on items in the store but when you get to the register they ring up way more than what is listed. Overcharging is illegal. Stop stealing from customers! I purchased a hair brush that showed $2.95 but it ring up $5.25 at the register. I purchased a tobacco product that was $0.99 but it rung up $1.23.

The senior staff was lethargic and careless as they seemingly made little effort in restroom repair. Senior and juvenile customers should have ready access to restrooms for shopping. Ease of departments and safety should be a #1 goal.

Have now been standing 3 hours since 8:00 am this morning waiting on your Corporate offices to fix the issue. The discount is not applying to the gift cards as advertised. The line has reached the back of the Store in anticipation. Your Amityville location has been extremely rude and telling people the cards with the discount sold out- or they don’t have any card and the last one in the most rude way is you can not bring a card from Wellwood store.

I went to Dollar General today, located at 209 Broad St, Sumter, SC 29150. I went to buy laundry detergent, and found Arm & Hammer with Oxi. It would be $9.50 without the attached coupon. The cashier I thought at first was kind, told me to remove the coupon, he said he had torn one earlier. I proceeded carefully to remove the coupon and it tore one piece off. He told me I could not use the coupon because I tore it. There was a long line on customers and he threw the coupon in the trash. It had the coupon number clearly on the coupon. He charged me full price, and was very rude about it. I was rude back because he had no solution to the problem. I bet that happens more than to just me. I'm a single grand parent with little money, and he had no customer service at all. I guess it's true that DG is losing business cause there's problems like this going on. Been a customer for years.

I attempted to purchase four Christmas rugs that were on a shelf with a sign indicating that “indoor-outdoor decor” was buy one and get one half off. Exclusions listed were lights and trees. The rugs rang up without the discount. When I questioned this, the cashier called over her manager, who said rugs were excluded because they are not decor since “you can walk in them.” I asked why hats are included since you can wear them, and questioned if they are actually “indoor/outdoor decor.” The sign clearly could not list everything (oven mitts, placemats, glasses, etc.) and just indicated “indoor-outdoor decor” and the exclusion of lights and trees. Very frustrating, and not the first time this has happened with misleading signage. I have spent a lot of money at Dollar General, but I am done.

I come to this Dollar General quite often. I love to shop here because it's neat, clean and well organized. All the staff is very friendly. Tonight I was helped by one of the managers who is always so nice.. Big shout out to Alex! Thank you for doing a great job! Store #30375 Marana Az

The new management at store 16338 is doing a much better job than the previous manager. The store is back to being quite pleasant. The store feels clean and the aisles are uncluttered. The manager and cashier are nice people.

I was just in the Dollar General on E. Dorsey Ln, Hyde Park, NY a few nights ago and it wasn’t too bad as far as cleanliness and finding things and I see how they are trying to keep down “theft” for all of us.

I was shopping at Dollar General in west Haverstraw route 9w New York doing a delivery job. Had to pick up some items for a customer which I was having trouble finding items it was close to the closing time which is 10pm. I started getting rushed out by an employee which I understand since they are trying to close but while trying to help me checkout I was dealing with issues on the app so it was hard to move forward with checkout. Throughout the entire incident the employee was expressing how annoyed and angry this is making him because he wants to go home and I’m keeping him from leaving on time. I was telling him sorry it’s not my fault showing that I understand but he continued to show me attitude and making comments about my him getting angry that he wants to leave in front of me. It made me feel very uncomfortable, pressured and rushed so I canceled order because I didn’t have time to contact delivery support to help with my issue.

Could not find what I was looking for. No one would help me. Cashier taking a personal cell phone call while ringing me up, which was very unprofessional in my opinion! No manager was ever found in the store. Maybe she was the manager??

I will no longer be ripped off by this disgusting, vile company any longer. I read an article about a class action suit for a couple of years ago and in that read, a representative, had said they "promise to make things right" and more bs lies. The entire management team in every store, every district and their headquarters, all lie. I've never seen a vastly dysfunctional big corp this awful before. They're on the same level as AMZ. Today, 11/29/2025, more money taken then the shelf and/or the app displays. Plus, expired coupons from weeks ago still on items in-store. Someone needs to permanently shut this vile company down. I, on the other hand, think it's time to lawyer up because I'm tired of being ripped off. The lack of transparency is a joke. The trust is gone. It's pretty bad that they like their dirty money over a human being. It's pathetic that these ** are allowed to get away with whatever they want.

This encounter was so wrong on many different levels. Firstly, upon entering the store the center is right in your face and you must choose to either go straight or right. No customer foot travel space was taken into consideration. The display was clumsy, offering at least 20 different items at a "discount" rate (yeah ok!). I came into the store with a few items in mind. But as usual I saw a few "advertised deals" and I proceeded to check the parameters of the weights and brand to MAKE SURE that I'm going to actually receive my discount at the register. Ok so I go around picking up about $75 worth of this DOLLAR GENERAL stuff. And I make my way over to the check out counter.

Where do I begin? Store manager ** has to be the worst manager ever. It never fails, anytime a customer goes in there on her shift, you will find a line two blocks long and one cashier on the register. I don't know if she is not very good at working a register but it seems like that is the last place she would rather be. It is very dissatisfying as a paying customer to enter a store where there should be several trained employees able to work a register, instead you enter Dollar General at 673 Chancellor Avenue Irvington NJ 07111 on ** shift and you just clocked in to a wait shift.

Yaileen was my cashier. Very rude. Threw me the money on the counter. I don't like to go in the morning because all the morning staff is rude. No professionalism. There's no manager or assistant for manager most of the time. Lexy the "manager" is hardly ever there.

7:10 PM on November 22 I went in to the Newton location Dollar General. I had the email showing the price of 4 6 packs of Mountain Dew and Pepsi products for $14. It said good for three days November 20 through the 22nd. Nowhere in the ad did it mention that it ends at 7 PM on Saturday the 22nd the manager at the Newton Dollar General store or should I say keyholder I wouldn't think she's a manager. Would not accept the email that I showed her. She told me the prices changed at seven and nowhere on there did it say that it changes at seven. This is very upsetting to me. It is a misrepresentation of an advertisement. I'm just thoroughly upset with this location because I regularly shop here. I'm talking three times a week but you know what that ends today😞

This happens regularly. I was overcharged 50 cent to a dollars more than what the item was supposed to be. That's how they rip people off. Most people don't bother looking at their receipts. Then DG makes it difficult to take it off. The nice cashier check the overcharged items and made it right for me but now I have to wait 3 days for it to come off my card. DG would have $6 dollars more than they should. This is wrong. I will avoid DG from now on. I don't like being ripped off!

Over a $16 dollar memory card you have lost all my business forever. I will never be back. The clerk sold me what she saw instead of what I asked for. There was a long string of receipts- I was not handed one, I took the last one in the chain and threw the rest in the trash to be nice since no one else had. It was bunched up in my hand when I got in the car. I opened it up at home, excited to get started, and it was the wrong product. Damn. I threw it back in the bag to exchange because the internet had said there were 5 of the correct item in stock. But when I get back, she does NOT have the right item, and will not take it back 10 minutes later. So I get home and find the crumpled receipt, toss it in the bag, and head to the other dollar general to get what I originally wanted (website says 2 in stock @ 2nd location). I'm now a little irritated at home. Much effort my lazy day is becoming but it's OK.

The store is very cluttered and they have a lot of homeless people loitering outside when it is dark, one guy had a full face mask on at night and I spoke to the older male cashier. He acted like that was okay when a lot of older people shop here, so this store will no longer get my business.

I love this store. They are extremely busy, and they still manage to keep their shelves stocked and help you find whatever you are looking for. The manager of this store has done a great job staffing her store with competent individuals.

I live in Pontiac, Il and our Dollar General is like most except we do not have a fresh produce section. The store is large with a great variety in every department. the employees are friendly and the store is usually very clean. Unless it is truck day, you may see the occasional cart full of restock items sitting about as the cashier restocks in between assisting customers. But what makes our store special is the manager Judy. She is kind, funny and outgoing. Always interacting with the customers and so helpful. She has even started a wonderful "free item" cart by the register allowing customers in need to take up to 4 food items free of charge at a time. This is an amazing way to help those in need in the current economy. As well as a kind and loving way to give back to the community. Judy is both a joy and a blessing!

Lauren was very nice and kind to me and helped me find a certain item I needed. The store was very clean and organized as well one of the cleanest Dollar generals I have been to in a while!!!! I will be shopping there more often.

I had a friend give me a ride to the store known as "dg" or Dollar General to get a few necessities. (I can only very rarely and sparingly buy anything for myself not even underclothes or outerwear for that matter, since my funds are still currently not accessible to myself but very much accessible to the family that stole my Oxygen debit card among other things.) I have also had my Go2bank debit card stolen and used, and I can't personally get into my original Cash App account to use it though many many other people are apparently able to receive my money although I still can't. They've also hacked my cash app Bitcoin account and an array of other things).

Went to DG (Burbank, IL) today for 1 thing. And left with several. Chante was AMAZING. She was patient and kind to help me with my gift cards. She gave great customer service with everyone who approach her. Great energy. Thank you for working today. I will definitely stop at this DG for now on and hope Chantel will be there. I didn't get the same service from the one in Midlothian. Thank you!

When I originally went to the store I was charged for four packs of cigs but only received 3. When I questioned the price I was told cig prices went up. After purchasing cigs at another DG found out prices did not change. Went back to DG on Lake Ave, was told by manager that there is nothing she could do, call corporate. After 7 days of calling corporate and being assured I would receive a call back in 24hrs every time. After me finally getting ahold of the DM by calling a different store for his number. After talking to DM found out the store manager could have solved the problem easily but refused to do her job causing the issue to escalate. Also could have gave me # for DM which she refused to do. I WIll never go in this store again!

Dollar General on HWY 341 S. Hawkinsville is the address says this is a FedEx drop point. I entered the store with a package, told the cashier I was dropping off and they took my package and set it down with other packages behind the counter in front of the tobacco on the floor. I waited and waited for Apple to send me verification that my device was fixed. I contact Apple yesterday and they said they never received it. I stated I used the mailing label they provided. They asked if it was a store or drop box. I told them where and they said to contact them.

My name is Sharon **. I purchased a gift card Gold Razer at the Dollar General today. Put $40 on it. Today is November the 4th 2025. I gave it to a friend she called and said something was wrong with the card so I called them and I was told that they could have a technician to look into what was going on with my card because he kept coming up in violent and wasn't given the $40 so she told me if I would hold on for a minute she would get a technician that could help me and I said okay. So she said it was $5. She never told me that I was joining a membership so once I put my credit card on file they took out $48 for a membership that I did not know that I was signing up for. They said they'd give me my $5 back but they wouldn't give me my $48 back for one day I did not know I am sick. I just had spinal surgery. I have to have another surgery. I am on a fixed income.

The store was a mess, but the bathroom was nasty! Should be condemned. See photos. Sign said don’t flush anything other than toilet paper. Not a trash can in sight. I’ve used porta-potties and outhouses that was cleaner.

The Dollar General's on Rockford Illinois are friendly and courteous. My experience with the store is a time travel for buying necessities for my family, car, and holidays that goes back a solid amount of time. Thank you Rockford IL for your support through hardships, heartfelt times, and holidays, you are simply irresistible, happy holidays and happy new year.

Prices displayed differ from prices charged when checking out. Coupons don’t get applied as they should, especially if a product is a bonus buy or such. More concerning is management. My experience in Urbana, Ohio was terrible. Items did not ring up correctly and coupons were not applied. Cashier was nice enough but didn’t know how to fix it. She ask if I could wait on the manager. She arrived and from the start was rude. When I tried to speak to her about my concern she got hostile and very loud all while sipping on an iced coffee. She had no interest in hearing anyone besides herself. I opted to return my items and go elsewhere.

Stop to get hand towels. Marked $3.00. Register rang up $5.75. Showed cashier how they were marked. She called manager on speaker phone. Manager sounded she could care a less. Refuse to pay $2.75 more per item at register. Mark items as they are. That is false advertisement. 1 item wrong spot....I get it. 6 in wrong spot. That is just misleading.

Pricing rings higher than advertised or shelf price. Digital coupons don't work. Employees are powerless to correct problems. Items out of stock. Long wait times when trying to contact customer service, which appears to be located in India!

I want to say they're a very nice and respectful and everything. I've never had a problem really ever, he was not being disrespectful but he's supposedly was doing his job due to corporate. I understand everybody closes at 10:00 but if I'm in the store and I'm literally just got off of work, yes Granite I had a few minutes to get in there and get what I needed but you just don't give somebody 59 seconds when it turns 10:00, you guys store close at 10:00 at store number 24169 and Fort Wayne Indiana at 3201 Saint Joe Center Road Ben and dragon which was cool. They're very nice but he said, Oh well, I got to hurry you u,p you got 59 seconds to get out of here, cause corporate is getting on us because we close at 10:00."

I go to the Dollar General in Emerson, Ga frequently. Often they do not update the prices under the products or the endcap sale signs. This is very frustrating. There is always an excuse as to why isn't not updated.

Messy. Unorganized. Where do I start. Racks on every single aisle and manager nowhere to be found and when you do she acts like it’s inconvenient for her to come check you out! Oh I’m sorry I’m such a bother and support you by shopping here! Not anymore! Once I bought expired food because your manager is too lazy to put it out because she can’t get good help then I don’t want your products! I’ve seen and been told they sit on products on purpose! I’ve seen the storeroom after delivery so it’s the truth and the lady with the long gray hair showed me herself! 529 Katy/cypress DG is crap! Here’s the pics of expired food I purchased from your less than mediocre store.

The app says one thing, then when you check out in-store the coupons don't come off like they should. DG customer service will not return your emails. I shop at DG weekly for the coupon savings. DG adhere to the coupons you have online in the app.

DGS employees need to be required to attend customer service workshops on a regular basis. A few months ago I caught an employee telling a customer that the coupon they were trying to use was expired. I was fixing to use the same coupon and knew it was still in date so I brought it to her (Katlyn) attention. Ever since she has been extremely rude to me. She has even taken my receipt with the upcoming coupon attached, wad it up in her hand and while looking me in the eye throw it in the trash. She'll laugh and kid around with other customers, including my husband, but her attitude towards me is unacceptable. I dealt with customers most of my working life and no matter how you feel about a particular person you still paste a smile on your face and do your job.

This morning again I called ** the district manager in Duncanville Texas. Store 418 E. Wheatland Rd. 75116. I called ** several times and left a message. He never returned my call. Only 1 maybe 2. However on 9/08/2025, ** opened the store late, she charged my debit card with items I put on the side for my OTC card to be purchased with, she being frustrated charged everything and refunded my money on my bank card in which I told her dumb self it don't work like that, she then grabbed my bags and threw them back behind her which everyone can see on the CAMERA! Get better customer service that don't mistreat the elderly and community in general. GB

The customer services was bad and we waited for 20 mins for a worker to be at the register and she was bossy and she rung us up for something we did not have and she also was very demanding about the stuff we put back and rung us up we put back and also there was no worker at site all around the store.

Every time I visit there's always a conflict of what the app said Prices and what the register rings up it was Supposed to be 9.25 with taxes but it was 17.76. Please fix this 😢 I truly appreciate all the workers that they do the best they can. It's not their fault that the app and the register prices do not match

The worker, Trey, was great. Helpful, kind, charismatic, and I'm giving the store a great rating because of him. I don't normally shop there because I don't have 7$ to spend on deodorant that will last me about a week tops, but I had a good experience tonight. 5 STARS!!

Employees here, including the store manager Topaz, are very rude and unprofessional. Constant harassment from Employees and the store manager, who takes their job for granted and constantly disrespecting customers spending their money.

I was looking for a specific type of bin in the Middletown, CT store. I could not find them, primarily because entire aisles were blocked and even ends of aisles had shopping carts with merchandise blocking the end of the aisle and part of the main aisle. This seems like a fire code violation to me. (I may check with the local fire marshal.) Both employees I spoke with said they had to be with other bins. They are not in that place in other Dollar General stores, and there was no place on the shelf for them where the othere bins were. All items on the shelf were a higher price range.

I visited a newer Dollar General store at 7510 Michigan Avenue, Jackson MI and was amazed at how clean and orderly the store was! An employee treated me when I entered and we chatted for a bit. She was very positive and kind! As I approached the checkout, she called me by name and my experience was nothing short of exceptional! I want to give her and that store a shout out! AWESOME!! 09/23/2025 at 11:10a.

This Obion, TN store is a lawsuit waiting to happen. The merchandise is everywhere creating a trip and fall hazard. You have a young assistant manager, dark hair, slender build, who is absolutely miserable. I have been in there three times since the middle of August to now and she's absolutely miserable. She doesn't smile, she doesn't greet you, and this is completely inappropriate for sales. She was observed stocking your shelves and throwing 50% off price tags on shelves (pics attached: taken moments are merchandise moved) where three customers, me and two others, were shopping. When we checked out, none of the stuff that we bought, that was labeled 50% off, was correct. The mislabeling was not honored. (See, we're not a rich community out here. We depend on accurate pricing, safety while shopping, and a smile wouldnt hurt.)

This is for the Dollar General on Mercury and Aberdeen. First off, the employees are lazy and don’t want to work! I asked one employee a question and he caught a whole attitude with me, but being that I don’t wanna see nobody out of a job, I won’t describe him. I just want them to train their staff better because I could have turned that store out, but I didn’t. He is already miserable! Second, they need to get their pricing together!! They lie! I carefully read the label to see how much something cost, I’m not just looking at the price because I know sometimes people put things in the wrong spot! When I see something is $14, then get charged $21, I challenge it, but at the end of the day, I don’t have time to go back and forth with no child about the prices. I rate this store a 1 star! Label the item correctly and retrain employees because if they don’t want to work in customer service, they need to do something else because bad employees are bad for business!

Everytime I visit the Dollar General in Walkerville Michigan I'm greeted by employees and they always offer assistant if needed. There are no longer gray totes lining the floor aisles, they have clearance sections now and the store is organized and very clean. Keep up the good work.

I’m so tired of going to Dollar General and they don’t honor their sales. They put out items on sale tables and then when you get to the cash register, the stuff rings up regular price and they won’t honor the sale, even though all of the items are on a sale table and are clearly marked. I wish they would stop putting things on sale and then not honoring the sale price when you go to pay for the items.

I went to the Linden and Grand Blanc Rd store. I often shop here and never usually have any issue other than waiting in line for 25 minutes cause they only have 1 register open 3 people standing around. So I go to pay for my items. The total came to 50 dollars and some change. I only have a 100 dollar bill on me and I understand if you can’t break that big of a bill sometimes but my total would’ve only been 40 some odd dollars. Even offered to buy a few more things so I could pay. The worker turns around grabs a sign reading “not accepting 100’s 50’s or 20’s at this time” wrote in handwriting. I just left. I’ll take my business somewhere else. It’s American money and I've never ever saw a sign saying they can’t accept even a 20.

HAVE NOT HEARD BACK FROM ANYONE, Since June 2025. Stale cookies, gave them a chance, purchased again, were good, then REALLY BAD and after their initial Inquiry to be "seemingly apologetic" Never Heard from them again to return my hard-earned money! Re: case number: ** Clover Valley (Dollar General).

Mill Street Pulaski TN the assistant manager was the most disrespectful unprofessional person I've ever experienced in ANY Dollar General. Rude, unfriendly and could not do a simple task. She did not even know how to cancel the transaction so I could enter my phone number for digital coupons. Not to mention her disrespect continued as she followed me outside and left customers waiting to take picture of my vehicle tag saying never come back to HER store a store I been spending money in for years.

Vile manager is absolutely terrible and her boyfriend the other manager is just as bad, if not worse. They are the most unprofessional people I've ever seen and I can't believe DG allows them to stay and keep doing the community a disservice. If DG actually cared about their customers, then they wouldn't have these two people as "management."

I've bought in 2 total wireless cell phone from you from 36 and Clyde Park in Grand Rapids, Michigan Moore over Wyoming Michigan. I bought 2 cellphone plan, 3 cellphone playing cards. 2 phones, I went to activate both phones. They don't even there's no way to even accurate them. And yes, I did buy them cause I had a receipt just in case you decide to be a smart a** And tell me that I'm paid for him. You have a serious problem going on with your cellphones. I will not do any more business. Wood Dollar General, you'll ** me enough, take care.

The store manager at 172 Davis hwy in mineral va has a nasty habit of talking to customers like trash saying the f word. I think that you guys need to do a drug test on all the employees at this store.

I went to Dollar General today, and when I got to the cashier, I paid with a $100 bill that was old. However, I knew it was real because I got it from an ATM. Unfortunately, Dollar General staff did not have a machine to check the bill. Instead, the cashier looked at it and started asking other customers what they thought about it, and ended up saying the bill was fake.

I bought wall outlet and a night light yesterday. Went to return today, was told no cash refunds, I paid with cash. Was also told that their gift cards didn't work. They didn't mind taking the cash!!! This was Dollar General on Washington Street, Sarasota FL.

Called Customer Service Support through Corporate 3 times. They said they would open cases and contact me regarding the constant shaming customers receive from DG employees whenever customers log in to use the digital coupon system. This occurs at multiple locations in Pennsylvania and New York. The DG employees and Corporate don't care and then lie about supporting the customers. Publicly shaming customers for saving coupons and using them, when the company provided it is rude. The company not supporting mistreated customers, reprimanding the employees, and changing the system, makes it easier to NOT shop at DG anymore (after being a dedicated DG shopper for 30 years!). Thanks for nothin', Dollar General, and you're welcome for all of my previous business.

The two stars are for the affordable prices. The store on 7134 Myrtle Ave has a loud employee who is very disruptive and rude. Every time I go to the store, I'm disturbed by his loud voice while he talks to other employees from one side of the room to another. Today, he was at the cash register and kept repeating to the customer "PUT YOUR NUMBER," ignoring the fact that she was probably getting confused by his loud voice or probably did not understand English, being Spanish Bilingual, I wanted to help but I was not even able to react because of his loud and rude tone. He appears to be a mixed **.

I visited a Dollar General store on August 29th, 2025, at 5:05 p.m. to add money to my Cash App. However, upon discovering all the funds were not applied to my account, I re-entered the store and spoke with the clerk, presenting the transaction receipts. She was unable to provide an explanation. As neither the manager nor the assistant manager was available, I was informed that I would need to return the following day, which would be Saturday, to discuss the issue with the manager. I inquired if it was possible to contact the manager at that time, to which the clerk responded that she did not have the necessary phone number. I subsequently left the store and contacted Dollar General's customer service at their 800 number, after I couldn't reach them by phone which they never answered the phone 662-591-1176.

Tonight September 1, 2025, I had gone into the Edwardsville, KS store to pick up few items... The tall cashier that worked tonight was rude, as in I ask a question, and instead of giving me a "one second I'll check that price for you," it was more along the lines "we have a "no, we have a million things in this store, so I can't right now"... The tone was rude and not professional.

Orange VA Dollar general. This girl has the worst customer service ever!! Not friendly at all. Never spoke to the customers. There was a lady in line waiting. She been waiting for a while when I come up in line. I told her we were ready. She screamed at me. Finally after about 3 or 4 minutes she came up after this lady I know waited 10 minutes for help. She never acknowledged that lady. When it was my turn she caught an attitude again. I had said something about the receipt machine and she was so nasty toward me... I wonder how she is with other customers. She should not be working with the public. No personality and very rude. When I ask her a question she says I don't care. I don't go to other stores ..if you need to know you need to go!!! I said sorry I even ask you!!! Her name is Karrie. That was what was on my receipt!!! If I go back and she is there ..I'm not shopping..I'll leave.. thank God I live in another county with a dollar general!!!

It seems they depend on the sign and the perception you are getting a bargain but even the milk is higher than the typically higher-priced convenience store/gas station across the street. When those who are typically higher because they open early and stay late are beating your prices, should be awake up call. This generation of management doesn't have the same business sense or feel for the needs of customers. If you have less traffic that equates to less sales. Word gets around fast today.

I just want to say that the Dollar General in Oak Park, MI. 9 Mile is a good store! It is so well organized and clean and the store carries a lot of items that even bigger chain stores carry! I mean it's a all shop stop all in one store! I just wanted to say thank you for the good customer service too to all of the employees!

I have a medical condition whereby I have to urinate at unexpected times. I was at a Dollar General in PAULS VALLEY OKLAHOMA when I had to go. Having been there before I proceeded to the bathroom and had to wait while someone was using it. When the door opened it was a female manager who commenced to berate me and ordered me out of the area. I explained the medical emergency but she did not care. I gathered my wife, left her full shopping cart and will never go back! Had I thought of it I would have stood there and pissed my pants instead of doing so outside.

Bristol TN Dollar general. Poor customer service. Went into purchase a lighter had to scan my ID. Would not take a $2.00 bill. Assistant manager came out and said I had an attitude. Saturday 08/23/25. Never been treated so poorly. The cashier was struggling to count my correct coin change back. Never will I ever go to DOLLAR GENERAL store again.

I was at the Dollar General yesterday at 23rd Street and Lee's Summit Road. I was very impressed with the store. They had a very good selection of food items and the store was clean and orderly. The first one I've ever been in that was like that. I've never written a review before but I thought this one deserved it. There were no stacks of boxes sitting around. All the aisles were clear. The manager was very nice and helpful. This will be my Dollar general of choice from now on.

The Dollar general at the 12000 block of Dyer is worthless. It went to crap after the ** girl was transferred to Chaparral. Bring her back if she's still around please. That store is so bad on Dyer. You as bosses screwed up sending her to Chaparral.

I go to Dollar General at least 2 and sometimes 3 times a week. Their prices are really getting out of control for a dollar store. I know tariffs affect some things, but not all. The Totinos' pizzas 4 pk box is $9.50. They used to be less than $6 and are $7.64 in Walmart. I've noticed increases on many of their food items almost weekly. The prices in those stores are not what you'd think a dollar store would be. I know things has to go up sometimes, but I think it's more of corporate greed. Probably best to just go to another store or at least compare the prices. I'm comparing more lately and somewhere else looks like better options.

My issue started July the 11th, purchased two flashlight with batteries, supposed to be a $1.00 each, got charged $2.00 dollars each. The young man didn't know anything about the bounty when you're overcharged. I call customer service at General Dollar the same day. Still waiting on an answer, August the 13th I called 5 times and every time I call, my call has been escalated to the highest. Still today, no answer. It's always "24 hours". Waiting again on a call. Also has some other things to return but trying to wait and see what they're going to do about my bounty. This general dollar. One thing about the company. There's other stores That I can shop at and spend my money. Saying like general donna don't want to make me whole!

Bad tubies, employees are rude, painful lazy boxes all over the aisles. Been living in the town twenty five years, and it's been like that since day one, they opened up, and they've gone through four different sets of people. Caught rid of everyone and now they've got these people and probably they're getting ready to leave to the store, just is not a good store to shop.

Stopped in for a quick purchase of sunglasses and had to search store for an employee, the self checkout needed an employee pin to set up and no one at regular check out, once I located an employee I got attitude because they have a truck coming in and that's more important than customers and I said I'd stop elsewhere next time I needed a quick purchase and was told "I don't care." I will never shop here again.

I've been shopping at Dollar General at Martin Luther King store for the past 4 years and finally they got a new manager and the store is getting well organized, clean and stocking all the products properly. Thanks to the new manage and the employees they have now. It's a pleasure to go in to a well organized store. I shop there almost every day for the past 3 1/2 years and before it was for necessity, now it's just nice to find items where they belong and the new manager it's very attentive and courteous with all customers. Thank you guys for making me save money and feel great when I go into your store.

Dollar General stores are a joke. Every one of these stores I go into I have a problem with. The one encounter was trying to check out, but no one to check me out. I gave it 10 minutes then I left, as I was leaving All the workers were outside smoking. 4 of them to be exact. The final straw was the other night went in to grab a candy bar, noticed the small 6 packs were on sale 5-$5.00. I grab 5, girl rings me out. They weren't on sale anymore. I told her I wanted them for the sale price, she said no they can't do that. I got mad, told her to take the damn signs down then. That was my last trip in Dollar general. They can go out of business for all I care.

These stores are a joke, they just closed one in Smyrna on Murfreesboro rd in tn. The other store in Smyrna on almaville Rd is a damn pathetic excuse for a store to be run. Always out of everything, aisles are blocked to where you can't shop. Beer and other vendors block the parking spots. The card reader is barely hanging on, you have to try and hold it with one hand and scan it with other hand.

I deleted my account by mistake and tried to make a new one with new number and email and was unable to so I called customer service and they couldn't help me reset my account or add a new one. To top it off I purchased items for cash back and never received my cash back. I'm just very frustrated that I didn't stop using the app when I was deceived then. I strongly recommend not use this app in case what happened to me will happen to you. I highly recommend using CVS pharmacy app. Always a happy customer and never any issues. 😉

The girl name Johanna was very rude. She looked at me and went right back to the back of the store. The new girl Candace, she came up and said, "Sorry nobody told me you was up here" and I told her that the other girl looked at me and didn’t say anything. Someone needs to talk to Johanna in Goldsboro, NC store number **. She does not need to be a cashier or lead cashier.

Dollar General in Ringwood NJ has the least knowledgeable employees I have ever encountered. I shopped there frequently for quick pick ups in town but today is the last day I will ever step foot in the store. The employees blame you the customer because the system is slow. They don’t know how to process the cash rewards. Do better train your employees and let them know it’s not the customer's fault the register is slow to process. Also don’t offer coupons and rewards if they can’t be used.

I am not writing this for Dollar General store. It's about a employee that caught my attention. When I ask about a product they sell. Which I hardly ever write good reviews for companies or employees. I use this store almost every day.. being close to where I live. Point being is when you work for a great company like dollar general store or any major business. It's your part to thrive on making your customers happy. Everybody says the customer is always right. Being a customer myself That's not always right. Because I have gave some employees a mouthful knowing that I was wrong. But this little lady took my doubts and made me happy. Even the manager at the food Lion store close to there didn't know about the product I was looking for.

Well Dollar General use to have good milk a few years ago. Idk what happened to their milk but it tastes awful now. Idk if they switched suppliers during that time or if the suppliers just started watering down the milk. It is now nasty milk and has been for the last 2-3 years now. I will not buy milk from y'all anymore, unless y'all get some real milk that isn't nasty tasting. I have even spoken with people in different stores of y'all's and they have all noticed that the milk doesn't taste right anymore. Please change your milk supplier. I mean ASAP. I shop at Dollar general several times a week and love shopping there but that lame milk that y'all brought in that doesn't even taste like milk, needs to go. It ain't even worth buying for anyone. Please change it or I'm gonna keep complaining about it and have others that I have spoken with complain about it also. Do yourselves a favor and get some descent tasting milk at least.

This lady is so slow with our items. We literally stand there for days. My Dollar General just hired her. Hey dollar general change the h into an f plz. She's so slow. My dad is standing there annoyed. I swear we were gonna have his funeral there. It took so long. It was like, "Oh there's more items. Let me rearrange the bag and take 100 days. Just one sec. Like please fire her.

I visited the Dollar General in Rendon today. When I was finished with my shopping, I went to the checkout counter and there was no one there for approximately four minutes. When the young lady did come to the front and started checking me out, there was a problem with the register and I waited for her to sit the cash register so I could pay. I commented it's not showing up and she mumbled under her breath "patience". I asked her if she just told me to have patience! She looked shocked that I called her out. She said no ma'am. Needless to say, I will not be visiting the store again.

My first time going to Dollar General in Santa Ana, CA off on Main St. Went into the store happy mood, doing an order for a Customer & unfortunately I wasn’t able to find an item, so I kinda ask for help, so I went over to a manager & an employee happened to be there as well, they both stared at me hard without asking “Hi, what can I help you with?”. Both ladies seemed like I bothered them, instead of taking me to go find the item. One of the ladies said, "Over there on the other side of the aisle," I found that very rude & also uncomfortable. Ever since, all those employees seem mad & bothered everytime I would try to speak to them. I literally had one lady right pass me when I was talking to her she literally smirk.. Hands down the WORST store I ever been to!

I just walked in the Dollar general July 19th 2025. Was looking at a gallon of milk and they're selling all their milk for $4 a gallon. You can go to Walmart. The milk is $2.86 a gallon. We need to start boycotting this type of pricing and gouging that Dollar general has been pulling on all of us. $3 would have been an acceptable choice so you wouldn't have to drive all the way to Walmart but $4 a gallon is unacceptable.

My experience at Dollar General in Broken Arrow, OK, store #11318 was a blessing in disguise. I am disabled and on Wednesday, July 16th of 2025 I had to run lots of errands that day. My last stop was at Dollar General. I unfortunately showed up when 2 delivery trucks showed up and the aisles were hard to maneuver through. However, I can't get upset with that because of my bad timing.

I literally got robbed by an employee. I came in and paid with a 100 dollar bill, I had bought 37 dollars in product, the change is 63 dollars, I put the money she gave me in my purse on camera, walked out and got in my car. I pull the change out of my purse on my lap and it’s 43 dollars only, folded in half. So I go back in and they count the register and say nope it’s fine!! I said well I still have the wrong change. They did nothing. I called corporate, told them and they said they pulled cameras, she stated she didn’t steal anything, I said but she did not count the change back to me, did she??!! She said no she didn’t!!! I said exactly, anyone could have taken it after they counted the drawer even if not straight in their pocket.

I have never experienced an attitude and rudeness as I did in a Dollar General today, 1630 Lake Murray Boulevard, Columbia SC 29212. I put my purchase on the counter followed by the cashier saying "push that closer". Mind you the counter is not all that big. I complied and placed my $20 bill on the counter to pay for my $4 purchase. Then I noticed a sign which read, "we will give you your change the same way you gave us your money". WHAT? She slammed down my change on the counter which consisted of 16 one dollar bills. I took my change and left and won't go back to that store. The attitude of the cashier was stunning. I can't imagine a manager allowing a sign like that so this person could have been the manager.

I have to say, Prices at the Dollar General are actually higher than grocery store. You're getting hard candy that should be soft, according Manager, it's because it melts then hardening, they still selling it on the shelves like spice drops, circus peanuts. They are not stocking Clover Valley Soda, instead it's all expensive soda, the food products is much smaller Boxes etc for way higher cost. It's not economical for those who depend on those cost to survive monthly like the elderly people. Corporate Greed. I would start boycotting Dollar General, ridiculous, shame on you.

I had digital coupon on cokes that would be 3 for $13. It didn’t give the discount. The cashier said it did. My bill for six was $30 + tax. That’s not $13 for three when I bought six. I HATE YOUR DIGITAL COUPONS. They don’t work half the time.

Dollar General disrespectfully follows the current 47 DEI policy and rolls back on allowing ** and ** people in upper management. Therefore, I will not go back to a place that is disrespectful to people like me. The Dollar General stores in Trussville, AL, on HWY 11, clutter walkway, Argo, AL, HWY 11, clutter walkway, and shipment in the walkway not on the shelves.

Manager was rude, let my soda fly across the floor, and stood there staring off into space as I chased it across the store front. She is always rude and complaining about customers while using profanity.

I purchased a headset to use on my computer and had issues with the sound being crackly and going in and out. I tried to take it back to exchange it. Was told since I didn't have my receipt, they couldn't do anything because electronics are known to be a stolen item. I wasn't asking for a refund just wanted to get a headset that actually worked. I spent $15 on them and I feel like I got screwed and felt like I was being accused of being a thief. The store manager is who I spoke with and the last 3 times we've been in the store to even just purchase items she has had an attitude and is very rude. I've worked for DG in SD and shopped at other locations and was never treated so horribly or been accused of being a thief. She needs an attitude adjustment.

I was just at store 24266 which is at 4050 Chapel Hill Rd. in Douglasville Georgia. I was Door Dashing for a customer who purchased two pregnancy test. I happen to be dashing with my daughter who is 14. The cashier Kaitlyn asked me and my daughter if the pregnancy test was for either of us essentially asking my 14-year-old if she is sexually active. My daughter was humiliated and I was very offended. The cashier should’ve never asked any questions regarding a pregnancy, but it was a DoorDash and not for either of us. I explained that to the cashier and left feeling very upset. I have reached out to customer service and I hope that they will address the matter with this ignorant Cashier

I live by this Dollar General and have to go in there on a daily basis sometimes even multiple times a day. Every time I go either Charlie, Diego or Robert are working. All 3 are great guys. Great job.

No one was at register so found employee and asked to be checkout. Manager was terrible, rude, yelled for another employee and as I was walking away stated that she was not going to check me out, I heard that remark and replied excuse me. She then got attitude and said I was on the phone.. Will never return to that store again. They need managers in there that have customer service with good attitudes...

Bathrooms are filthy and poop on toilet. No soap or paper towels in bathroom for customers or employees. While In bathroom I saw a cockroach. I began to shop and there was expired food in shopping cart. The expiration date was December 2024. This was can coffee drink and was on floor in cart. The back room had soda and food all thrown on dirty floors in back storage room. I mentioned it to the one man stocking. He said it's in a cart and it's fine. He didn't bring to back stock room or remove to dumpster.

If I could give a negative 100 I would. EVERY SINGLE TIME I COME TO THIS DOLLAR GENERAL IT'S A TERRIBLE TIME. I've only encountered maybe 2 cashiers that weren't absolutely horrible. I live close to this site so I have to usually shop at this one, but the customer service here is terrible I am always nice to them but when a cashier is on the phone and only nice to customers who get cigars there's a problem. I often wish they would close this one down because it is the worst in this area. Can they please hire (and keep) actual people who WANT to be in customer service?? The lady that I had today, unfortunately, was my last straw. I'm never coming to this dollar general again. Do better.

I'm writing to express my growing frustration with a repeated issue at your stores in Lubbock, TX (79416), specifically at the 4th Street and 19th Street locations. Every time I make a purchase, the cashiers either keep the receipt or don’t offer it unless I specifically ask — and even then, it's sometimes met with hesitation. This is unacceptable. Receipts are a basic part of any transaction, and customers shouldn’t have to fight to get them. I hope this matter is taken seriously and resolved quickly.

I bought several items mark with purple dots (buy one get one free) and green dot items. I didn't get a discount on items. There are signs throughout the store for the discounts. I mentioned this to the cashier but she didn't seem to care. This lady is a newly. I shop here on occasions. But not sure if I will shop here in the Perkins MI store anymore. Was not happy. Also why have your prices increased so much? I will go to the Dollar Store from now on ($1.25).

Dollar General at 101 Empire Road in Jesup GA is the best, well stocked, faced out perfect, customer service the best and manager on floor working also and the store thus store is definitely a 5 star, store is very clean

I drove 20 minutes, arrived at 5 PM for sale only to find employees took those items and tried to hide them for themselves. One even commented {act like you didn’t}. I asked her, "Can I have one of the items?" She said, "For the employees, not for sale, you not supposed to see that." I said, "You should close the door" 🚪

How you go to Dollar general and can only pay with card and not cash like what is the world coming to. A million dollar organization and can’t pay with cash. Dollar general y'all gots to do better. The Augusta hwy location west Columbia sc you should be able to pay with cash or card. No explanation of why.

I walked into the store and did not find the drink I was looking for at 11:25 am. The cashier Katie spoke and asked if she could help me find my drink. Although I was ready to leave, she found me a suitable replacement. Wow! Give her a raise!

Shopped at the Colchester, VT, Prim Rd store on Saturday using my member app at checkout.. Overcharged me for two items by $2.10 plus did not give me the promised $5-off-with-$25 purchase. Second time an overcharge/lack of $5-off has occurred in recent months. Manager wanted to re-ring entire purchase in order to give me the credit, time which I did not have available. Why can't it be done right the first time?

Britney ** at Gary store told me that it wasn't her job to put dog food out and she wasn't going to get a bag out of the back for me because someone should have had it put out already & it wasn't her problem. She did let me know "there's smaller bags of the brand you want on the shelf you get that"

When I saw the cashier walking away from the counter, I told him I was coming. I had one more item to get. He stated he didn’t have time to wait for me. He then walked away and took over ten minutes to come back to the register where he berated me in front of other customers for not using self self-checkout! Done with Dollar General!

I am done shopping at Dollar General. Why do they update systems and then no one knows how to use them. I couldn’t get a coupon refund. Or return an item. And if something rings up the wrong price you are stuck with it cause no one knows how to use the new system to do anything. What a way to run a company.

My local DG is neat and tidy. It is well stocked and in order. The clerks keep the shelves straightened and the floor swept. All clerks are pleasant and helpful. I shop here at least once a week. Five Stars!!

On 4/5/2025 I went into the brand new Dollar General on Westover Blv in Moses Lake. Before I went in I went on the app and took advantage of the deals and coupons. Before going in I knew approximately how much my total would be. So standing in line I overhear the manager tell the customer in front of me, "Let me guess you have 100 coupons too." She tells him no she has non. Sounded rude to me. Anyway I get up there, put my stuff up, there he starts scanning my stuff, I put in my phone number. Mind you you can't see if coupons are coming off because system is slow and the little screen didn't show nothing. So he totals up my things and it come up to around 7 dollars more than it should be. I say that doesn't sound right.

My review is more to do with a manager at the DG closest to me, Russelton PA. She wears a puss on her face constantly, never a smile or acknowledgement of my existence, never welcomes shoppers. If she makes a mistake she blames it on the customer not Speaking clearly. I have spoken to employees no longer working there because of her. She is worst to them. I can only imagine how bad. She should not be in any CS position and definitely shouldn’t be a manager in that type job. Why do you all let her continue working there? Chasing employees and shoppers out. If I see her working, I walk out and go to Family dollar a quarter mile further.

Don't waste your time with any Dollar Generals. Prices at Walmart are cheaper and their employees are ALWAYS awful! They're rude and disrespectful and don't care to help you. All around awful place. 0/10 from me for all dollar generals!

The one girl up at Continental Ohio Dollar General is worthless. She don't do anything. She lets people use her ID. She done it for me. Who else is she doing it for? She don't do her job. All she does is run her mouth about people that come in the Dollar general. What kind of worker is that? If I was the management there she would have been gone long time ago. The store is so disgusting when she is working. She won't even mop the floors are clean. Oh God what's her house look like? Don't know her personally but I did not like her attitude and her response to anything I had asked her. Asked her where something was. She told me she didn't know that I could go look for it.

I have been trying to sign into the app and make an account. It's been 2 yrs now. It never works. When I sign in, I get "password doesn't match". When you hit "Forgot password", you put in your email, it says that's a match and you will receive an email from them... And you never do... I'm still waiting on that email... 🤣.

I hate the smiley face thing at the end of checkout. One cashier tried to take the card reader out of my hand to leave herself a good recut. I skipped it. I always do because I’m not leaving anyone a bad review for showing up and doing their job but I’m not leaving anyone good reviews because there is nothing in it for me. If you want to know how your employees are performing then you need to get out the office and see for yourself.

Everyone in the store is nice. It is clean and organized. 👌 🙌 The manager Brittiny and assistant manager are doing a great job. I would rather go to this store and shop then the one off of Grand. That store is not very friendly. 😒

I like the $5.00 coupon they give out & USED to use them FREQUENTLY, but because they advertise SPECIAL prices and they have items marked on sale but at the register THEY RING INCORRECT A LOT. I HATE IT

Loretta was very rude and had a attitude. 107 Sherwood took forever to check me out. Can’t get back the 10 minutes I spent waiting on her. She was rude to the older lady before me. She needs to be fired and slammed everything you got into a bad

Why is it every time you go to get items at any Dollar General store you always have to move carts with boxes out of way to get to your items. I always have to move a cart to get to pop I want. Don’t bring items out unless you are gonna put them away or stock before you open.

I just came out of a Dollar General in Albany Georgia 1162 Dawson Road. I really enjoyed this guy. His name is **. He said that's what they call him. I cannot pronounce his name but anyway usually when I go in a store of Dollar general everybody is good. They nice. They sweet but this young man was very very sweet. He asked me was everything okay, did I find everything I wanted and I told him yes and when he got through bagging my groceries and I paid for my food he said, "You have a great day and God bless you," and I was so happy to hear that.

The General Dollar in La Feria off 83 is the worst I’ve ever been in! Products on the floor in every aisle! Empty boxes in the way, a lot of holes in every aisle (out of stock or not packed down)! This store is disgusting! At the register the cashier was on the phone arguing with her partner (she was wearing an ear bud). Whoever is the GM or Store Manager needs to get in there and take some action!!!

You are not going to save any money going to the Dollar General. They are broke! They pay their employees crap wages. The stores are completely unorganized. Their cancels 10% off the original cost. I just event ln there and the Valentine's stuff was only 25% off. They even added some of their winter/Christmas food and placed it with the Valentine's and charged full price for it. They sell their expired milk at 50% off. I didn’t realize it and purchased several thinking that I had a couple days. Nope it was already expired when I purchased it. If you want to save money and not buy old food I would recommend not going here.

Hello. To whom it may concern, Dollar General is forever out of milk. Don't know if they order any. The cooler is always empty. Workers don't stock. They don't care. The customer service is horrible. You have the cash out in your hand to pay, they continue to ask you if you are paying with card or cash. Right before they ask you, they are screwing with their phone and or having earbuds in ears listening to music or having conversations on it. Does the dollar general corporation even care if their business is a float or to go under? They just hire any lazy warm body that don't care about customer service. Let's not forget that employees leave from behind the counter after scanning any items that the customer is getting and they go outside to a car with friend or family. Something has to be done about all of this crap.

I have gone to this store frequently, because it's close to me, but I will not be returning to that store due to poor management. Manager had something going on in the office, training an employee I guess (I didn't ask specifics). There was so much going on. It was so ridiculous, I got my food and was paying for my cigarettes. But I couldn't because of what was going on in the office, I was told they couldn't run my card and I need cash, I didn't have any cash, by that time I placed the cigarettes in my purse, so, since I couldn't pay for them with cash.

Went in to the store in Rocky Top TN and there were big signs posted on the front door and the shelves stating 50% a particular item but when I got to the register, the manager said none of the items I got from the shelves was included! Also, tag for drinks stated 2 for $14 but also didn't ring up the correct price! REMOVE THE TAGS IF IT'S NOT ON SALE!! TOTAL WASTE OF MY TIME!

Store supposed to open at 9a.m. E.S.T. It's currently 11:54a.m E.S.T. and lights are on but doors locked. Nobody is answering phone either. Won't be surprised if store closes soon. Crappy service by crappy employees.

If I could give this store a zero I would. They literally never have the shelves stocked. There's always a problem with the register. My latest experience, I tried to buy a pack of cigarettes to which I had a $3 coupon. I've used these coupons before at the store, but this cashier was just too lazy to work the gun in a way that could scan the coupon. So I'm just out of luck. I asked for my ID back and said I didn't want the cigarettes anymore. She told me I didn't have to be nasty. I said. Just admit you're all lazy. I will never go to the store again. I may never go to another Dollar General again. I drove 10 minutes out of my way to the gas station. They scanned the coupon. No problem. This store is a joke and I am publicly online leaving a review suggesting it be boycotted in general. The store is on Main St. In Akron, Oh 44301

The manager of this location Rose goes above and beyond to be a complete A HOLE towards her LOYAL EVERY DAY CUSTOMERS who come to spend their hard earned money with an at her store location. If you ask her a question she does not answer it but instead says things like "if you did not look at the price I'm not going to look at it for you." Then she is always talking low of others and is never being encouraging or understanding. Instead she actually asked one of her BRAND NEW EMPLOYEES IF THEY WERE JUST THAT SLOW TO WHERE THEY WEREN'T ABLE TO COMPREHEND WHAT SHE WAS TELLING HER TO DO.

Mariah at the Bordentown NJ location is amazing! I'm in there a lot and she's always there to help me. No matter what I need, no matter how many times I've been in there. She's the best at her job! Seriously, she should be given a raise because of the the way she handles any given question with ease, knowledge about every item in this store and stops to help you on top of everything else. I appreciate her! I just wanted to mention her! Great job Mariah!

This store in Westfield on Southampton Rd is unreal. They have some drunk sneaking shots in back while she ignores you. Then when the drunken princess (at 11am?) decides to grace you with her presence she refuses to greet or respond to you. On top of all that she argues with you about the sale doing everything in her power to NOT let you make a purchase. Arguing you have no money on your card when I called literally three minutes earlier from the store aisle. Apparently DG doesn't want customers and she will certainly help you to that goal.

I am the wife of West Virginia Delegate Larry D. Kump. I am absolutely disgusted and furious with the corporate office not rectifying our local Dollar General having heat! This is egregious and incompetency at the highest level and not the store manager's fault. Making employees work when it's 20 degrees outside and inside less than 10 degrees is unbelievable! And telling the store manager the part has been ordered over 2 weeks ago and no ETA is egregious! This needs rectified immediately as your employees including customers shouldn't have to walk into a sub zero location just because corporate can't get this taken care of by now!

Spent 3 years trying to get my DG account fixed. You ask why is this important because you can't shop sales without the app.... And the app don't work. Been trying for 3 years to fix it and get it done through support.. You just lost 4 adult shoppers in my family over this shorty practice. I'm done calling, waiting on hold and wasting my time.. You want me as a customer then contact me and give me compensation for all the 3 years of headaches

Many numerous bad experiences at this store. Manager Nicole is a disgrace. I support a elderly man who needed to use the bathroom. She would not allow him to use. Said bathrooms are for employees only. We had to leave to find a bathroom. I did report. He's a diabetic and has kidney problems. Shame on her.

I go to Dollar General in Decatur Al on Mill Rd several times a week. It has been a store that is convenient for my needs. The staff are always helpful. Recently on two separate occasions I have experienced having to wait in line. The cashier had to call the manager a few times. After waiting 10 minutes she went to the back of the store two times and asked for assistance from the manager. The manager acted like the customers were waiting her time. She was rude. Yesterday I went in again to the same store. I noticed a customer at the register when I walked in.

Clean up your store. Fire hazards with so many boxes in aisles. Dirty appearance. Not enough help. We have two in our area and both awful and I had enough and refuse to go there ever again. Shame on them

Beware when shopping at this store, as there are thieves trying to steal your money by scanning the same item multiple times. I have personally experienced this a couple of times, like today when I saw on my app the receipt history showing that they scanned some items 2 or even 4 times. When I called to report the issue, the employee initially agreed to refund me, but then tried to act ignorant and refused. This just made me even more frustrated, and I demanded they check their security cameras if they thought I was lying. It's unacceptable to scam customers in such a deceitful manner.

I like to shop at Dollar General. Their prices are fair and they have great deals. Their app is a problem. You would think it was Fort Knox with gold in mind, to try and gain access to the app. Email after email, code after code. It's just not worth it.

Advertised items are out of stock. Shelves are empty, but aisles are blocked by 6-Wheelers full of stacked sky-high boxes waiting to be shelved. Maneuvering around these blockages make you retreat and try a different route. Based on the ad, this morning I had 6 items on my list. Not a single item was available. This isn't unusual, but today was particularly frustrating because a couple of the items were intended to be Christmas gifts. I am frustrated and done with your store. For a few cents, or even a dollar more, I will patronize a place that has what I need...and way better customer service (different issue, but one I can generally deal with).

Dollar General is a good place to stop for small affordable essentials but to be open on holidays where employees can’t be with their families is unacceptable. Why is money more important than the employees is beyond me! Wa****t, Ta**t, other retail chains were closed today.

Dollar General need to give up the ghost and close permanently. Products on floor aisles blocked w shipping carts. The whole store is in disarray. Products in boxes in coolers, sign says out of order. Looks to me like you don't care anymore just close them all and get it over with.

I recently visited Dollar General Store #17865 (Winterville), and I have to say, Antonio made my experience absolutely incredible! From the moment I walked in, his friendly demeanor and welcoming smile made me feel like a valued customer. Antonio went above and beyond to assist me with finding everything I needed. He was patient, knowledgeable, and genuinely enthusiastic about helping, which is such a rare quality these days. Even during a busy moment in the store, he handled everything with grace and professionalism.

Whenever I go in the staff are helpful and friendly. The prices are reasonable and the quality is great. I am a teacher and I purchased lots of items for my students and co-workers during the holiday season. My favorite store is store #12419 in Wappingers Falls. Elva and Gigi are the best.

I purchased a Google gift card from the store at 21st and 129th. The cashier did not load the card correctly and it stated as much on the receipt I was handed. The receipt states in BOLD PRINT: Card load has failed. Customer is entitled to an IMMEDIATE REFUND. They wouldn't give it to me. They said I had to contact customer service. I did. They refused to help me. Then they wanted me to fill out an e mail form and submit a complaint, this achieved nothing as well. They then told me a DM would return my call within 24 hours regarding this issue (that was Friday), as of today, Monday, I still haven't heard back from them. Word to the wise: Do not buy any type of gift card from any DG location!!! They have no clue what they are doing or how to load them and you will lose your money. They do not honor their receipts!!!

One small complaint, I am handicapped and most of the time the spots are taken, which brings me to the problem, your employees generally work four to six hours. They do not need to park at the front door, this happens at my Dollar General store, I'm sure at hundreds of other Dollar General stores. They need to walk one time in a shift to the car across the parking lot. Where they are blocking hundreds of customers to a close spot to the door for hours. Respectively would like an answer

The store and employee are great most of the time. The customer service, if you happen to have a problem is terrible. First you have to go through the waiting process to talk to a live person, who are usually very nice and helpful. This person doesn't do anything for you and really are of no help. They refer your issue to someone else who will send you an email, watch your spam. I did not know this and with two separate issues I am not sure if I even received an email for the first problem. No verbal contact, not even a chat. This is a terrible process, once you call you should get a person that can actually help you or the call is for nothing.

I honestly can not believe this company is still in business!! They don't want to pay their employees, they have rude employees, you literally wait on hold for way more than an hour just to talk to the HR department, you can't even get in touch with anyone at headquarters to complain about their rude, lazy, ignorant and bitchy HR department employees. Its absolutely ridiculous!!!

As usual I've been ripped off By Dollar General!! Not only did the boy Who checked me out lie about My savings being reflected, But when I ask to put my number in so I should be sure to get my number Savings he wouldn't let me, and stated I didn't need to. He saw the savings reflected Already... And of course I guess it's my responsibility to make sure I get a receipt!!?? I was stupefied At the total after being told my discount was applied. Come to find out I was ripped off For $5.75... Yeah that's not a whole lot but it's enough. When you have to put up with rude People that are ripping you off constantly.... This company Has nickel dime and dollar'd me Repeatedly. Almost every time I go in there there's Manipulation!

I love Dollar General 46th ave. R.I.. Store is old, but today floor by coolers was gross. Dirty Pop spilled and dried down the aisle. Very sticky. I was surprised. Male cashier is very nice and friendly!! Hope he stays!!

I stopped into the Lebanon Maine Dollar General on Monday. When leaving Maine on Tuesday, I realized my keys were missing. I tried calling Dollar General but had no luck reaching anyone by phone. I called their corporate office and left a message. Within 24 hours, Michelle, the new manager for that district called me back. She got a description of keys and literally within 30 minutes, alerted me that they had them in their safe. I live 2 hours away and Michelle ensured me she would have the keys mailed back, which I received today. I am so grateful to Michelle and Dollar General FOR HIRING HER. She went out of her way for me, just knowing I had been in their store. She saved me over $500 and some sleepless nights. Thank you Michelle!!

The Dollar General here in Linton Indiana is NASTY. THE STORE # is #01147. All they do is sit outside and smoke and stand around and talk. The floors are nasty and employees stand around on their phone.

The Anthra Plaza dollar general is Absolutely disgusting, ceiling tiles water stained and missing sections, some are hanging, filthy shelves. On their best days one cashier is on who is incredibly slow. I was in there today to grab 5 items for lunch on my half hour lunch break and stood in line behind 6 carts full of clearance items a woman was buying and it literally took the cashier 25 minutes to ring one cart full up with 5 carts to go. I left my things on the floor and left, I don't have 2 hours to stand in line, and either did anyone else behind me who did the same thing as I did. There's 8 people working, one cashier and carts full of items sitting all over the place and nobody does a damn thing here as it's always sitting all over the place.

I like shopping at DG but they never have what I am shopping for at the store in Cedar Creek 5300 block. No black poster board paper for the last 4months. No sugar most times. No white vinegar, ever! Dole fruit cups are a rarity and no lorna doone cookies. I at least expected the black poster board to be available but I can do without the l.d. cookies! Right now it's a 3 star but can get a 5 rating if it had the black poster board since I've purchased about 40 sheets in the past months.

Dollar general is a great place To grab things without having to go all the way to town...BUT... it always seems they are out of Cokes or sugar or bread... The same stores...always out of same things...which makes it so you have to go to town anyways.. Seems like managers would note the things that always run out and be more prepared... Seems like every time they put cokes on sale, they always out... Thanks for listening..

It’s hard to explain how cluttered and nasty the DG store is on Oak Grove Road in Hattiesburg, Mississippi. If you say that you have a district manager, it’s a lie, or that DM has NEVER stepped foot in this store. In my travels, I’ve been to over 20 DG’s only 2 were ALMOST organized and clean enough to shop in. DG is a great idea but fails in too many ways. Your salary to this DM is a waste of finances.