Dollar General Reviews

Beware when shopping at this store, as there are thieves trying to steal your money by scanning the same item multiple times. I have personally experienced this a couple of times, like today when I saw on my app the receipt history showing that they scanned some items 2 or even 4 times. When I called to report the issue, the employee initially agreed to refund me, but then tried to act ignorant and refused. This just made me even more frustrated, and I demanded they check their security cameras if they thought I was lying. It's unacceptable to scam customers in such a deceitful manner.

I like to shop at Dollar General. Their prices are fair and they have great deals. Their app is a problem. You would think it was Fort Knox with gold in mind, to try and gain access to the app. Email after email, code after code. It's just not worth it.

Advertised items are out of stock. Shelves are empty, but aisles are blocked by 6-Wheelers full of stacked sky-high boxes waiting to be shelved. Maneuvering around these blockages make you retreat and try a different route. Based on the ad, this morning I had 6 items on my list. Not a single item was available. This isn't unusual, but today was particularly frustrating because a couple of the items were intended to be Christmas gifts. I am frustrated and done with your store. For a few cents, or even a dollar more, I will patronize a place that has what I need...and way better customer service (different issue, but one I can generally deal with).

Dollar General is a good place to stop for small affordable essentials but to be open on holidays where employees can’t be with their families is unacceptable. Why is money more important than the employees is beyond me! Wa****t, Ta**t, other retail chains were closed today.

Dollar General need to give up the ghost and close permanently. Products on floor aisles blocked w shipping carts. The whole store is in disarray. Products in boxes in coolers, sign says out of order. Looks to me like you don't care anymore just close them all and get it over with.

Whenever I go in the staff are helpful and friendly. The prices are reasonable and the quality is great. I am a teacher and I purchased lots of items for my students and co-workers during the holiday season. My favorite store is store #12419 in Wappingers Falls. Elva and Gigi are the best.

I purchased a Google gift card from the store at 21st and 129th. The cashier did not load the card correctly and it stated as much on the receipt I was handed. The receipt states in BOLD PRINT: Card load has failed. Customer is entitled to an IMMEDIATE REFUND. They wouldn't give it to me. They said I had to contact customer service. I did. They refused to help me. Then they wanted me to fill out an e mail form and submit a complaint, this achieved nothing as well. They then told me a DM would return my call within 24 hours regarding this issue (that was Friday), as of today, Monday, I still haven't heard back from them. Word to the wise: Do not buy any type of gift card from any DG location!!! They have no clue what they are doing or how to load them and you will lose your money. They do not honor their receipts!!!

One small complaint, I am handicapped and most of the time the spots are taken, which brings me to the problem, your employees generally work four to six hours. They do not need to park at the front door, this happens at my Dollar General store, I'm sure at hundreds of other Dollar General stores. They need to walk one time in a shift to the car across the parking lot. Where they are blocking hundreds of customers to a close spot to the door for hours. Respectively would like an answer

The store and employee are great most of the time. The customer service, if you happen to have a problem is terrible. First you have to go through the waiting process to talk to a live person, who are usually very nice and helpful. This person doesn't do anything for you and really are of no help. They refer your issue to someone else who will send you an email, watch your spam. I did not know this and with two separate issues I am not sure if I even received an email for the first problem. No verbal contact, not even a chat. This is a terrible process, once you call you should get a person that can actually help you or the call is for nothing.

I honestly can not believe this company is still in business!! They don't want to pay their employees, they have rude employees, you literally wait on hold for way more than an hour just to talk to the HR department, you can't even get in touch with anyone at headquarters to complain about their rude, lazy, ignorant and bitchy HR department employees. Its absolutely ridiculous!!!

As usual I've been ripped off By Dollar General!! Not only did the boy Who checked me out lie about My savings being reflected, But when I ask to put my number in so I should be sure to get my number Savings he wouldn't let me, and stated I didn't need to. He saw the savings reflected Already... And of course I guess it's my responsibility to make sure I get a receipt!!?? I was stupefied At the total after being told my discount was applied. Come to find out I was ripped off For $5.75... Yeah that's not a whole lot but it's enough. When you have to put up with rude People that are ripping you off constantly.... This company Has nickel dime and dollar'd me Repeatedly. Almost every time I go in there there's Manipulation!

I love Dollar General 46th ave. R.I.. Store is old, but today floor by coolers was gross. Dirty Pop spilled and dried down the aisle. Very sticky. I was surprised. Male cashier is very nice and friendly!! Hope he stays!!

The Dollar General here in Linton Indiana is NASTY. THE STORE # is #01147. All they do is sit outside and smoke and stand around and talk. The floors are nasty and employees stand around on their phone.

The Anthra Plaza dollar general is Absolutely disgusting, ceiling tiles water stained and missing sections, some are hanging, filthy shelves. On their best days one cashier is on who is incredibly slow. I was in there today to grab 5 items for lunch on my half hour lunch break and stood in line behind 6 carts full of clearance items a woman was buying and it literally took the cashier 25 minutes to ring one cart full up with 5 carts to go. I left my things on the floor and left, I don't have 2 hours to stand in line, and either did anyone else behind me who did the same thing as I did. There's 8 people working, one cashier and carts full of items sitting all over the place and nobody does a damn thing here as it's always sitting all over the place.

I like shopping at DG but they never have what I am shopping for at the store in Cedar Creek 5300 block. No black poster board paper for the last 4months. No sugar most times. No white vinegar, ever! Dole fruit cups are a rarity and no lorna doone cookies. I at least expected the black poster board to be available but I can do without the l.d. cookies! Right now it's a 3 star but can get a 5 rating if it had the black poster board since I've purchased about 40 sheets in the past months.

Dollar general is a great place To grab things without having to go all the way to town...BUT... it always seems they are out of Cokes or sugar or bread... The same stores...always out of same things...which makes it so you have to go to town anyways.. Seems like managers would note the things that always run out and be more prepared... Seems like every time they put cokes on sale, they always out... Thanks for listening..

It’s hard to explain how cluttered and nasty the DG store is on Oak Grove Road in Hattiesburg, Mississippi. If you say that you have a district manager, it’s a lie, or that DM has NEVER stepped foot in this store. In my travels, I’ve been to over 20 DG’s only 2 were ALMOST organized and clean enough to shop in. DG is a great idea but fails in too many ways. Your salary to this DM is a waste of finances.

It started out good, but has since gone downhill, floors & outside area always dirty, stock crowds aisles, for days, handicapped wouldn't be able to get down, usually 1 worker to do everything, also shelves are usually empty, or in disarray,.

Every time I go I usually shop for bargains but it seems like when you go to ring it up it never discounts and I don't usually notice till I get home. I'm gonna start shopping somewhere else, it's not as budget-friendly as it originally was either. Walmart is cheaper.

The clerks are not knowledgeable about sale items. I have to take an ad every week if I am going to purchase a sale item. Also the percent discounts never appear on the cash register and when I inquire why the clerk acts stumped. I have even had to take the clerk directly to the item with a discount sign above. I tried to purchase 10 gift cards that were supposed to be 15% off and only 3 came up discounted. No one in the store could help nor had they even known there was a sale until I showed them my ad. The only thing they would do is refund the 7 gift cards that did not ring up with the discount. I went to another store and no one in the entire store knew anything about the sale and just when they checked on one card it did not ring up discounted and don't get me started on the digital coupons they never work. You can't trust the prices as they will ring up higher and guess what the clerk has no idea what to do. Horrible place to shop.

I have experienced unfair treatment as a ** woman while shopping with my ** coworker. We shop at the Dollar General in Deer Park, Texas near where we both are employed. The prices and coupons are clipped but never the same transactions. I am either stuck holding up the line trying to explain what the price is of an item or what the coupon states (on the app on my phone) because the price is rung up incorrectly. I have been overcharged on several items many times. I have either had to return or ask for a refund out of pure frustration. I have even gone as far as asking my coworkers to purchase items for me. I didn't want to see the experiences for what they really are, blatant racism. Yes Deer Park is a predominantly ** area of Houston but this store is employed by mostly **.

Do not purchase the Visa Spendwell card!!! They don’t work, after registered and created a pin. When calling the number on back even says your card is loaded but it is declined everywhere you try to use it, UGH!!!

Every fan I bought does not keep air blowing consistently! Never experienced this in my life. I mean every single fan is trash I bought. $80 wasted for 5 fans. Recall them all. Absolute trash. I am so disappointed and definitely ripped off.

Went to the DG on Maize and Morse in Cols. about 10:15AM, and did not find what I needed. As I was leaving with my grandchildren someone was yelling and calling someone stupid, and other demeaning words. I finally saw a older ** woman and a young clerk and I thought she was yelling at her and then I realized she was yelling at a customer and ended her rant with "SPEAK ENGLISH". The customer was not disrespectful to the clerk. Wow! I told the customer that that was inappropriate and the customer had limited English, but that is not a reason to disrespect someone. I do not shop at store where employees do this. In today's time people sometime retaliate. I will not be back for my safety and my children. Went to the DG #10722 Cleveland Ave about 10.30AM and spend for forty dollars, sound everything I needed greeted and helped by a wonderful young lady. This will be my DG from now on and the one I will recommend to others.

I was just in the Dollar General in Gold Hill. It is a safey risk. You can not get down the aisle because they have product in the way to walk. I do not feel safe in the store. The Gold Hill store was at one time great. If you need to see it I have pictures from today.

Always find what I am looking for and I like the convenience. Some stores are kept nicer than others so I am particular about the ones I shop at. The prices use to be cheaper than other places but this is no longer the case.

The Dollar General Store at 711 Mulberry ST in Loudon, TN is only 3 blocks from my house, but I have stopped going there because the cashier is so rude. There is only one register and you have to wait in line forever. The last time I was there I tried to stop the cashier to ask for help and she wouldn't even stop to talk to me. I chased her down and told her I needed help getting an item from a top shelf and she said it would be a while before she could help me. I left my cart with everything in it sitting in the aisle and walked out.

DG was good at first. Now the stores are always a mess. They never seem to hire folks that can get the job done. If it shows they have something online and you go to the store, a lot of times you can't find it. I've asked a couple times about things and I get the same answer. It's probably out back but I don't have time to go look for it, or they say they won't do it. Come on DG corporate office....how about you hire some competent people to do this. I don't see our local grocery stores or even Family Dollar a mess like your stores. Maybe if you increase the pay you'd get better help. The pay is a joke. I know because I thought about applying until I found out what the pay is. If kids 16 yrs old can go to a gas station and get $18 an hour there's no reason you should be starting people so low.

Ran into the Dollar general in Bettendorf IA while on a trip. My husband had to use the restroom. This worker wearing shorts came to the restroom door three times yelling through the door that he was stealing something. When he came out he went to buy two drinks and she refused saying that she was calling the police.

The manager of the store on Fairfield Ave Waterbury on this date 5/24/24 at approximately 7:00 pm is absolutely unprofessional. I will take the long road from now on and go elsewhere. God help me to remember. I go there out of convenience. Never again. I didn’t even get a receipt.