Dollar General Reviews

Yaileen was my cashier. Very rude. Threw me the money on the counter. I don't like to go in the morning because all the morning staff is rude. No professionalism. There's no manager or assistant for manager most of the time. Lexy the "manager" is hardly ever there.

7:10 PM on November 22 I went in to the Newton location Dollar General. I had the email showing the price of 4 6 packs of Mountain Dew and Pepsi products for $14. It said good for three days November 20 through the 22nd. Nowhere in the ad did it mention that it ends at 7 PM on Saturday the 22nd the manager at the Newton Dollar General store or should I say keyholder I wouldn't think she's a manager. Would not accept the email that I showed her. She told me the prices changed at seven and nowhere on there did it say that it changes at seven. This is very upsetting to me. It is a misrepresentation of an advertisement. I'm just thoroughly upset with this location because I regularly shop here. I'm talking three times a week but you know what that ends today😞

This happens regularly. I was overcharged 50 cent to a dollars more than what the item was supposed to be. That's how they rip people off. Most people don't bother looking at their receipts. Then DG makes it difficult to take it off. The nice cashier check the overcharged items and made it right for me but now I have to wait 3 days for it to come off my card. DG would have $6 dollars more than they should. This is wrong. I will avoid DG from now on. I don't like being ripped off!

Over a $16 dollar memory card you have lost all my business forever. I will never be back. The clerk sold me what she saw instead of what I asked for. There was a long string of receipts- I was not handed one, I took the last one in the chain and threw the rest in the trash to be nice since no one else had. It was bunched up in my hand when I got in the car. I opened it up at home, excited to get started, and it was the wrong product. Damn. I threw it back in the bag to exchange because the internet had said there were 5 of the correct item in stock. But when I get back, she does NOT have the right item, and will not take it back 10 minutes later. So I get home and find the crumpled receipt, toss it in the bag, and head to the other dollar general to get what I originally wanted (website says 2 in stock @ 2nd location). I'm now a little irritated at home. Much effort my lazy day is becoming but it's OK.

The store is very cluttered and they have a lot of homeless people loitering outside when it is dark, one guy had a full face mask on at night and I spoke to the older male cashier. He acted like that was okay when a lot of older people shop here, so this store will no longer get my business.

I love this store. They are extremely busy, and they still manage to keep their shelves stocked and help you find whatever you are looking for. The manager of this store has done a great job staffing her store with competent individuals.

Lauren was very nice and kind to me and helped me find a certain item I needed. The store was very clean and organized as well one of the cleanest Dollar generals I have been to in a while!!!! I will be shopping there more often.

I had a friend give me a ride to the store known as "dg" or Dollar General to get a few necessities. (I can only very rarely and sparingly buy anything for myself not even underclothes or outerwear for that matter, since my funds are still currently not accessible to myself but very much accessible to the family that stole my Oxygen debit card among other things.) I have also had my Go2bank debit card stolen and used, and I can't personally get into my original Cash App account to use it though many many other people are apparently able to receive my money although I still can't. They've also hacked my cash app Bitcoin account and an array of other things).

Went to DG (Burbank, IL) today for 1 thing. And left with several. Chante was AMAZING. She was patient and kind to help me with my gift cards. She gave great customer service with everyone who approach her. Great energy. Thank you for working today. I will definitely stop at this DG for now on and hope Chantel will be there. I didn't get the same service from the one in Midlothian. Thank you!

When I originally went to the store I was charged for four packs of cigs but only received 3. When I questioned the price I was told cig prices went up. After purchasing cigs at another DG found out prices did not change. Went back to DG on Lake Ave, was told by manager that there is nothing she could do, call corporate. After 7 days of calling corporate and being assured I would receive a call back in 24hrs every time. After me finally getting ahold of the DM by calling a different store for his number. After talking to DM found out the store manager could have solved the problem easily but refused to do her job causing the issue to escalate. Also could have gave me # for DM which she refused to do. I WIll never go in this store again!

Dollar General on HWY 341 S. Hawkinsville is the address says this is a FedEx drop point. I entered the store with a package, told the cashier I was dropping off and they took my package and set it down with other packages behind the counter in front of the tobacco on the floor. I waited and waited for Apple to send me verification that my device was fixed. I contact Apple yesterday and they said they never received it. I stated I used the mailing label they provided. They asked if it was a store or drop box. I told them where and they said to contact them.

My name is Sharon **. I purchased a gift card Gold Razer at the Dollar General today. Put $40 on it. Today is November the 4th 2025. I gave it to a friend she called and said something was wrong with the card so I called them and I was told that they could have a technician to look into what was going on with my card because he kept coming up in violent and wasn't given the $40 so she told me if I would hold on for a minute she would get a technician that could help me and I said okay. So she said it was $5. She never told me that I was joining a membership so once I put my credit card on file they took out $48 for a membership that I did not know that I was signing up for. They said they'd give me my $5 back but they wouldn't give me my $48 back for one day I did not know I am sick. I just had spinal surgery. I have to have another surgery. I am on a fixed income.

The store was a mess, but the bathroom was nasty! Should be condemned. See photos. Sign said don’t flush anything other than toilet paper. Not a trash can in sight. I’ve used porta-potties and outhouses that was cleaner.

The Dollar General's on Rockford Illinois are friendly and courteous. My experience with the store is a time travel for buying necessities for my family, car, and holidays that goes back a solid amount of time. Thank you Rockford IL for your support through hardships, heartfelt times, and holidays, you are simply irresistible, happy holidays and happy new year.

Prices displayed differ from prices charged when checking out. Coupons don’t get applied as they should, especially if a product is a bonus buy or such. More concerning is management. My experience in Urbana, Ohio was terrible. Items did not ring up correctly and coupons were not applied. Cashier was nice enough but didn’t know how to fix it. She ask if I could wait on the manager. She arrived and from the start was rude. When I tried to speak to her about my concern she got hostile and very loud all while sipping on an iced coffee. She had no interest in hearing anyone besides herself. I opted to return my items and go elsewhere.

Stop to get hand towels. Marked $3.00. Register rang up $5.75. Showed cashier how they were marked. She called manager on speaker phone. Manager sounded she could care a less. Refuse to pay $2.75 more per item at register. Mark items as they are. That is false advertisement. 1 item wrong spot....I get it. 6 in wrong spot. That is just misleading.

Pricing rings higher than advertised or shelf price. Digital coupons don't work. Employees are powerless to correct problems. Items out of stock. Long wait times when trying to contact customer service, which appears to be located in India!

I want to say they're a very nice and respectful and everything. I've never had a problem really ever, he was not being disrespectful but he's supposedly was doing his job due to corporate. I understand everybody closes at 10:00 but if I'm in the store and I'm literally just got off of work, yes Granite I had a few minutes to get in there and get what I needed but you just don't give somebody 59 seconds when it turns 10:00, you guys store close at 10:00 at store number 24169 and Fort Wayne Indiana at 3201 Saint Joe Center Road Ben and dragon which was cool. They're very nice but he said, Oh well, I got to hurry you u,p you got 59 seconds to get out of here, cause corporate is getting on us because we close at 10:00."

I go to the Dollar General in Emerson, Ga frequently. Often they do not update the prices under the products or the endcap sale signs. This is very frustrating. There is always an excuse as to why isn't not updated.

Messy. Unorganized. Where do I start. Racks on every single aisle and manager nowhere to be found and when you do she acts like it’s inconvenient for her to come check you out! Oh I’m sorry I’m such a bother and support you by shopping here! Not anymore! Once I bought expired food because your manager is too lazy to put it out because she can’t get good help then I don’t want your products! I’ve seen and been told they sit on products on purpose! I’ve seen the storeroom after delivery so it’s the truth and the lady with the long gray hair showed me herself! 529 Katy/cypress DG is crap! Here’s the pics of expired food I purchased from your less than mediocre store.

The app says one thing, then when you check out in-store the coupons don't come off like they should. DG customer service will not return your emails. I shop at DG weekly for the coupon savings. DG adhere to the coupons you have online in the app.

DGS employees need to be required to attend customer service workshops on a regular basis. A few months ago I caught an employee telling a customer that the coupon they were trying to use was expired. I was fixing to use the same coupon and knew it was still in date so I brought it to her (Katlyn) attention. Ever since she has been extremely rude to me. She has even taken my receipt with the upcoming coupon attached, wad it up in her hand and while looking me in the eye throw it in the trash. She'll laugh and kid around with other customers, including my husband, but her attitude towards me is unacceptable. I dealt with customers most of my working life and no matter how you feel about a particular person you still paste a smile on your face and do your job.

This morning again I called ** the district manager in Duncanville Texas. Store 418 E. Wheatland Rd. 75116. I called ** several times and left a message. He never returned my call. Only 1 maybe 2. However on 9/08/2025, ** opened the store late, she charged my debit card with items I put on the side for my OTC card to be purchased with, she being frustrated charged everything and refunded my money on my bank card in which I told her dumb self it don't work like that, she then grabbed my bags and threw them back behind her which everyone can see on the CAMERA! Get better customer service that don't mistreat the elderly and community in general. GB

The customer services was bad and we waited for 20 mins for a worker to be at the register and she was bossy and she rung us up for something we did not have and she also was very demanding about the stuff we put back and rung us up we put back and also there was no worker at site all around the store.

Every time I visit there's always a conflict of what the app said Prices and what the register rings up it was Supposed to be 9.25 with taxes but it was 17.76. Please fix this 😢 I truly appreciate all the workers that they do the best they can. It's not their fault that the app and the register prices do not match

The worker, Trey, was great. Helpful, kind, charismatic, and I'm giving the store a great rating because of him. I don't normally shop there because I don't have 7$ to spend on deodorant that will last me about a week tops, but I had a good experience tonight. 5 STARS!!

Employees here, including the store manager Topaz, are very rude and unprofessional. Constant harassment from Employees and the store manager, who takes their job for granted and constantly disrespecting customers spending their money.

I was looking for a specific type of bin in the Middletown, CT store. I could not find them, primarily because entire aisles were blocked and even ends of aisles had shopping carts with merchandise blocking the end of the aisle and part of the main aisle. This seems like a fire code violation to me. (I may check with the local fire marshal.) Both employees I spoke with said they had to be with other bins. They are not in that place in other Dollar General stores, and there was no place on the shelf for them where the othere bins were. All items on the shelf were a higher price range.

I visited a newer Dollar General store at 7510 Michigan Avenue, Jackson MI and was amazed at how clean and orderly the store was! An employee treated me when I entered and we chatted for a bit. She was very positive and kind! As I approached the checkout, she called me by name and my experience was nothing short of exceptional! I want to give her and that store a shout out! AWESOME!! 09/23/2025 at 11:10a.

This Obion, TN store is a lawsuit waiting to happen. The merchandise is everywhere creating a trip and fall hazard. You have a young assistant manager, dark hair, slender build, who is absolutely miserable. I have been in there three times since the middle of August to now and she's absolutely miserable. She doesn't smile, she doesn't greet you, and this is completely inappropriate for sales. She was observed stocking your shelves and throwing 50% off price tags on shelves (pics attached: taken moments are merchandise moved) where three customers, me and two others, were shopping. When we checked out, none of the stuff that we bought, that was labeled 50% off, was correct. The mislabeling was not honored. (See, we're not a rich community out here. We depend on accurate pricing, safety while shopping, and a smile wouldnt hurt.)