Costco Reviews

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About Costco

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Costco has operated a chain of membership-only warehouse clubs since 1983. Offering a wide range of products, including groceries, electronics, furniture and apparel, the company provides members with exclusive access to discounted goods and services.

Pros
  • Great value for bulk purchases
  • High quality of products
  • Friendly and helpful staff
Cons
  • Long wait times at checkout
  • Delivery issues with third-party services

Costco Reviews

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    Page 8 Reviews 1037 - 1237
    Punctuality & SpeedStaffProcess

    Reviewed March 19, 2018

    It's always busy, but the greeters are always friendly. The store layout is fairly easy to manipulate once you learn it. I look for products that can be used as gifts or some new food item to try. Clothes are well priced, too. There are lines to check out, but it's a fast and efficient process.

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    Reviewed March 18, 2018

    The merchandise and/or the food or beverages purchased at Costcos are of the finest quality. I trust the products when I purchase from them. Additionally, the meats, poultry, fruits, vegetables, and foods made in their bakery or kitchen are excellent. We shop at Costcos frequently and have never been disappointed. I have also purchased Christmas decorations, Christmas trees and furnishings such as picnic tables, desk chairs, computers, printers, flowers, rose bushes and numerous other items that were all of the finest quality. I am thrilled there is a Costco in my area.

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    Customer ServicePrice

    Reviewed March 16, 2018

    Best prices on most items, easy return policy, and excellent customer service. Extended warranty is very reasonable, and the warranty is extended after the manufacturer one.

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    Customer Service

    Reviewed Feb. 10, 2018

    Received online order from Costco for wedge that arrived without any product showing materials used in the production of this pillow. She apologized and advised she would send my concern to “BrentWoodHome.com” and they would get back to me within three business days. I believe all products shipped to consumers are suppose to contain a Material Safety Data Sheet (MSDS). My understanding is this a law required by all fifty states. I can’t believe the irresponsibility by Costco and their supplier.

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    Customer ServicePrice

    Reviewed Jan. 5, 2018

    I went to Costco located at 400 S Zuni Street Denver Colorado to get one box of eggs. When I went to pay, the cashier told me: 'today, your membership is the last day, you have to pay the membership'. I told him: 'I don't know, don't charge anything on my card besides the eggs'. So I signed and left with a receipt. I gave the receipt to my husband, he found out there was a charge of $120.00 membership fees in the receipt, the total charge is $123.69 instead of $3.69.

    He went in to the customer service, and told a gentleman that the membership fees was paid in full and he asked him why did the cashier making this charge without authorization on the credit card. He went back to his office and verified it, he came out to the cashier station and making a refund. This is a ridiculous unpleasant transaction to a Costco loyal customer. I hope Costco can apology to me in this issue, and hope all other Costco customers be aware on this unauthorized charge on your receipt after you have paid at the cashier.

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    Costco Company Information

    Company Name:
    Costco
    Website:
    www.costco.com