Costco Reviews

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About Costco

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Costco has operated a chain of membership-only warehouse clubs since 1983. Offering a wide range of products, including groceries, electronics, furniture and apparel, the company provides members with exclusive access to discounted goods and services.

Pros
  • Great value for bulk purchases
  • High quality of products
  • Friendly and helpful staff
Cons
  • Long wait times at checkout
  • Delivery issues with third-party services

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Costco Reviews

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    Page 1 Reviews 0 - 7
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    Punctuality & Speed

    Reviewed April 20, 2026

    I have the Executive membership and was able to get into the store an hour earlier than the general public on a Sunday. I waited outside the store at 8:55am and was among 50 shoppers in line! It sounds like a lot but that still saves some time and makes for a less crowded experience.

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    Sales & MarketingStaff

    Reviewed March 31, 2026

    I am long time Customer, And I still buy from Costco and recommend other as I have done before. I have bought Kirkland Signature Brands Turmeric. Became suspicious looking at the color checked (opened the capsule) found out it looks like synthetic powder mixed and has no fragrant and test as it suppose to have earthy fragrant, and slightly bitter earthy test. Recently someone told me that Qunol brand should be good. Then I bought (01/11/2026) and start taking. After taking few days felt like the color is darker than real turmeric. So I opened the capsule what you can see in the picture below. Some Power floats in water, some stays at the bottom looks like chalk powder, test like chalk powder, and no turmeric fragrant.

    Also Basmati Rice does not look real. Some looks whiter that others, and does not cooked same time. While rinsing 5-6 time does not change color. After boiled water looks slight yellow and rice looks whiter. We all wanted to eat healthy, stay healthy, and get better if the product says it helps and it is real product. We don't want to take any product which advertise it's real outside in the label, and something not real inside. My intention is to bring attention to Costco management to often check products randomly for the people you serve. If needed ask for help from FDA. Because this world has become money minded and they don't care about the people's health. They just want to make money. We all deserve to get food products as it is labeled outside the package/bottle.

    Please! Please! Please! Find food products from the company who can provide as it should be. And take an action with the help of FDA to those company who provides bad/unreal food. I think it should be checked randomly needed to make sure that the Company is sending as they promised. Why? Because the rice few years was not like I have seen/experienced now. Capsule Turmeric I will never buy, because you never know what is hiding inside the capsule. I would recommend others also to buy Turmeric root which looks like ginger but yellow color, if you want to be cured from disease or get better. You can also grow in your garden for easy access.

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      Reviewed March 31, 2026

      Where I live the lines aren't usually long even in season... They have a lot of pumps. I trust Costco gas in my car and there is an attendant always on duty. I also trust that the pumps aren't tampered with which is a really big deal for me. It all comes down to trust and savings.

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      Reviewed May 20, 2026

      Chicken salad bought yesterday was terrible. Chunks the size of breasts. Even mixing with mixer didn’t make it any better. $19 of junk chicken parts. It was watery with no taste.

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      Customer ServiceSales & MarketingPricePunctuality & SpeedStaffTimelinessValue

      Reviewed May 19, 2026

      We got semi-screwed on a cruise booking, we went with 3 parties in our group who booked together, the 2 of them were able to book an "XB" cabin which is any available balcony, (and subsequently, about 25% cheaper) than picking your own balcony.. We were not able to select the XB option, of course until the next day it magically appeared again for us. We ended up paying +$300 more than everyone else in our group because of Costco's technical error. Not fun!

      Will never use Costco travel again, total scam and not worth it. I called to get it adjusted 1 day later and they said it was "too late" -- thanks for nothing, Costco! Costco service is really not all it's cracked up to be, they are pretty bad tbh when the time comes for actual help on anything of significance.. Awful support, zero help, and no resolution. Thanks for allowing us to get ripped off +25% on our vacation compared to the other 2 groups who booked at the same exact hour as us. Fun start to the trip!

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      Sales & MarketingOnline & AppTransparency

      Reviewed May 7, 2026

      Costco's quality and quantity have significantly diminished. The app is pretty much useless since it's not updated by the Warehouse when items come in, and "low stock" can mean "no stock," as I was told today.

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      Billing

      Reviewed May 6, 2026

      I gave my credit card for automatic renewal. Let you know they take money one month advance before your membership expires so basically you get an 11 months not 12 months membership if you let them do automatic payment very disappointed wanted to report this to Better Business Bureau. This is ridiculous.

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      Verified purchase
      Customer ServiceSales & MarketingPricePunctuality & SpeedRates

      Reviewed May 2, 2026

      Terrible inventory practices and false advertising. They have been advertising the TCL Item 6580875 | Model 75QM8K tv for months now and have never had any!! I called 3 times, 1st time Cust Service said there is "no inventory," 2nd time, an hour later Cust Service said we had 5, 3rd time, another hour later Cust Service said we sold 77 units of this product number - totally and complete liars. I HAVE BEEN CHECKING DILIGENTLY every HOUR for 60 DAYS- NEVER HAVE they had a SINGLE ONE AVAILABLE.... Totally FALSE ADVERTISING and THEY KNOW IT!!! Just checked again today May, 2026, 7:18 am, they have it advertised again at a higher price and no inventory..... terrible business practices.

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      Reviewed April 18, 2026

      Last week I bought a pineapple and it was all fungus and black inside. When I cut it, the same thing happens with the bread, if you keep it outside the mold start to come. I also returned the salmon fish, there was some white stuff on top and there was some weird smell, I had to return the fish because I paid lot of money, and the other two I did not return because, I just did not have the time and I was like it's only some $$$$, then there was no syrup in the soda machine, then there was no icecream/strawberry dipped/added icecream.

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      Reviewed April 16, 2026

      Since being a customer of Costco for many years and bought the flowers at Costco, their flowers are picked and sitting there for too long, I will never buy their flowers again, Waste of money, dead in two days.

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      Costco Company Information

      Company Name:
      Costco
      Website:
      www.costco.com