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BJ's Wholesale Club Reviews

1.8
537 reviews
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About BJ's Wholesale Club

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BJ's Wholesale Club provides membership-based wholesale retail services. Its warehouses offer a wide range of products, including groceries, electronics and household goods. Since its founding in 1984, BJ's has expanded to operate across 17 states, providing a variety of branded and private-label merchandise.

Visit www.bjs.com
Pros
  • Good product variety and selection
  • Coupons and savings options
Cons
  • Inconsistent product quality
  • Poor customer service in some cases

BJ's Wholesale Club Reviews

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    Page 6 Reviews 525 - 675

    Reviewed May 22, 2004


    My first amendment rights were violated by Ms. Bobbie Harris. While I was walking out the store with my friend and her mother visiting from Puerto Rico and we were talking to each other in Spanish and Ms. Harris approached me and said speak English you are in america. Mostly educated people in america speak at least a second foreign language. I felt discriminated and very offended by this remark.

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    Reviewed Dec. 15, 2003


    The automatic doors closed on me and stayed closed, breaking several ribs, separating ribs from sternum, injuring back and neck, etc. I lost my job, can't drive, sit, MOVE...treatment projected to be long, painful, and moderatley successful.

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    Reviewed Dec. 13, 2003


    When I purchase fuel for my automobile or truck at BJ's WHOLESALE CLUB, I always ask for premium. It is usually a few cents cheaper. My car requires premium and my truck runs better with it. As usual I pulled up to the pump, unlocked my locking gas cap and requested a fill up with premium fuel.When I was leaving I looked at my receipt and noticed I had received 87 octane fuel, not what I had requestrd. The vehicle knocked and pinged the entire drive home. NJ requires the attendant dispense the fuel, NO SELF SERVICE. I clearly stated what I wanted. Must I follow the attendant and watch every single move?

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    Reviewed July 8, 2003

    Bought a folding lawn chair, tube metal plus plastic fabric and plastic arm rests from BJ's. Good and sturdy. We shopped at many stores and felt this was the best buy.

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    Reviewed March 12, 2003


    On Oct.18, 02 we had purchased Four (4) New tires at the local BJ'S wholesale club at the Tire Center. The tires were Balanced and installed by the staff at BJ's. Approximately a week later the car was brought back to the tire center due to strong vibrations in the steering wheel. The tires were re-balanced. A week later the car was brought back to the tire center for the same problem, the clerk on duty referred us to the manager Mr. Richard Higgins. Per Richard Higgins the tires were rebalanced once again.

    On Nov. 1,2002 the car was taken to Nissan Dealership for diagnostic testing. It was determined then that the tires were defected. The car was taken back to BJ's tire center. We were told that the manager was gone for the day and nothing can be done for us. On 3/12/03 the car was taken back to the BJ's tire center for the same problem again. BJ's tire center staff informed us that there is absolutely nothing wrong with the tires.

    On 3/12/03 the car was taken to the Avon NTB center. Once again it was confirmed by the staff at NTB that the tires were defective. At this time we decided to change the tires and purchased a different maker of tires during the remounting of the tires it was discovered that due to defective tires both bolt-joints on the front end of the car were damaged and need to be replaced A.S.A.P.

    We had to absorb the cost for both sets of tires $500.00 per set, and now we are in the process of having the car repaired (replacement of the bolt-joints) estimated cost $1200.00. This is a car we have purchased new only three (3) years ago.

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    Reviewed Oct. 26, 2001

    We went to purchase a safe that was $149.00 less a $20.00 coupon which state your price $129.00 and they were charging me sales tax on the $149.00 instead of the $129.00 I believe that this is illegal can you please advise.


    I believe that BJ's is defrauding the public and that this should be looked into. It also stopped me from purchasing the safe, its not the price it was the principal.

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    Reviewed April 22, 2001

    Update on Complaint about Rebate:

    After posting my complaint on this site and a few others, I contacted BJ's general manager. Dan Dintino readily took back the DVD player and gave me a full refund. Thank you for allowing me to post.

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    BJ's Wholesale Club Company Information

    Company Name:
    BJ's Wholesale Club
    Website:
    www.bjs.com