Nationwide Pet Insurance Reviews

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About Nationwide Pet Insurance

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Nationwide Pet Insurance, previously known as Veterinary Pet Insurance, or VPI, provides coverage for dogs, cats and exotic animals. Exotic animal plans cover birds, reptiles, amphibians, rodents and goats. Pet owners can choose from four insurance plans, including basic coverage and full wellness coverage. Costs are reasonable, and the company offers discounts. Customers can get free quotes online for dog and cat insurance but need to call Nationwide for exotic pet insurance quotes.

Pros
  • Multipet discounts
  • No maximum age limit
  • Covers exotic pets
  • Wellness coverage
Cons
  • No online quotes for exotic pets
  • Limited plans for older pets

Helpful Reviews

Northfield, NJ
Verified purchase
People beware. Do not get this insurance. I have paid thousands of dollars over the years and I just submitted a claim for my dog surgery $5,000 and they paid $900. Every time I g...

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North Myrtle Beach, SC
Verified purchase
The claim submission, review and reimbursement process is exceptionally smooth and prompt when using direct deposit. Our dog requires two different prescription foods and once we ...

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How does Nationwide Pet Insurance work?

Nationwide acquired VPI Pet Insurance, also called VPI, in 2014. For pet owners whose pets need medical care, Nationwide Pet Insurance can help save thousands of dollars through reimbursement of veterinarian bills.

Request a quote online through Nationwide’s secure site or by phone. To get started, provide your ZIP code and your pet’s name, age and breed. Nationwide Pet Insurance then provides a quote for review. There is a 14-day waiting period for coverage after making your first payment.

Nationwide Pet Insurance plans

Nationwide Pet Insurance offers four major plans for cats and dogs: Major Medical, Major Medical with Wellness, Whole Pet and Whole Pet with Wellness. Each plan includes nose-to-tail coverage, though conditions vary based on the plan type selected. All of these plans have a fixed deductible of $250.

Major Medical
The most economical of Nationwide’s pet insurance plans, Major Medical covers basic accidents and illnesses and allows pet owners to use any veterinarian or hospital they like. The annual deductible for this plan is fixed at $250, and annual benefits are predefined depending on the condition. The Major Medical plan is not always available to older pets.
Major Medical with Wellness
A step up from the Major Medical plan, Nationwide’s Major Medical with Wellness plan also includes wellness exams, vaccinations, bloodwork and illness prevention. As with the Major Medical plan, the annual deductible is $250, and annual benefit limits depend on the condition. This plan is not always available to older pets.
Whole Pet
An option for older pets, Nationwide’s Whole Pet plan includes all the benefits of the Major Medical plan but adds some dental, behavioral, prescription and holistic treatment coverage. The annual deductible is fixed at $250 with $10,000 total annual benefits.
Whole Pet with Wellness
Nationwide’s most comprehensive and most customizable policy, Whole Pet with Wellness has a wide range of coverage. While the annual deductible is set at $250 and annual benefits are unlimited, pet owners have the option to adjust their reimbursement level from 90% to 70% or 50%. A lower reimbursement percentage lowers the cost of this plan.

Note that the above plans may not be available for exotic pets. Nationwide requires owners of birds, reptiles, rodents and other exotic pets to call a Nationwide Pet Insurance customer service representative to receive information about plans, coverage and costs.

Nationwide Pet Insurance coverage

Nationwide Pet Insurance covers accidents and illnesses and can also include preventive medicine, dental care, spaying, neutering and behavioral treatments. Nationwide’s most comprehensive plan, Whole Pet with Wellness, is the most expensive, but it also provides maximum benefits for pets of all types.

Compare coverage of Nationwide’s pet insurance plans:

Major MedicalMM + WellnessWhole PetWP + Wellness
Accidents, illnesses, cancer
24/7 vet helpline
Wellness exams
Vaccinations, blood work
Flea, heartworm prevention
Prescription food, supplements
Behavioral treatment
Spay or neuter
Major Medical
MM + Wellness
Whole Pet
MP + Wellness

While each Nationwide Pet Insurance policy type has its advantages, many pet owners opt for the Major Medical with Wellness or Whole Pet with Wellness plan so their pets are fully covered.

Currently, Nationwide Pet Insurance does not cover:

  • Preexisting conditions
  • Grooming, including nail trims and shampoos
  • Expenses not directly related to the veterinary bill, like credit card fees
  • Certain plan restrictions based on specific policy type

Nationwide Pet Insurance defines preexisting conditions as injuries or illnesses that occurred before coverage started. This exclusion includes some hereditary conditions.

At Nationwide Pet Insurance, dogs and cats won’t be dropped from coverage based on their age or the number of claims filed.

How much does Nationwide Pet Insurance cost?

Nationwide Pet Insurance quotes vary depending on the plan you choose, but Nationwide dog insurance costs between $35 and $60 per month for most breeds, while cat insurance costs between $13 and $46. For dogs and cats, customers get a free quote online, but if you’re looking into Nationwide’s exotic pet insurance, you need to call for a quote.

Nationwide Pet Insurance's prices vary based on the breed and age of your pet. If you’re looking for a low-cost plan, consider choosing one with a variable reimbursement percentage. Unlike most pet insurance providers, Nationwide Pet Insurance offers reimbursement percentages as low as 50%, which lets customers pay more out of pocket for a vet bill but less in their monthly premiums.

Discounts are available to policyholders who enroll two or more pets or those who are already members of Nationwide.

Nationwide Pet Insurance FAQ

Does Nationwide Pet Insurance cover spaying?

Yes, the Whole Pet with Wellness plans offers coverage for spaying or neutering. The Whole Pet, Major Medical and the Major Medical with Wellness plans do not cover this service for any pet.

Does Nationwide Pet Insurance cover emergency visits?

Depending on the condition that needs treatment, some Nationwide Pet Insurance plans do cover emergency visits, which includes accidents and illnesses. Call a Nationwide customer service representative for more information.

Does Nationwide Pet Insurance cover dental cleanings?

The Whole Pet and Whole Pet with Wellness plans cover dental cleanings, but not all of Nationwide’s pet insurance plans do.

Where can I find a Nationwide Pet Insurance claim form?

To file a Nationwide Pet Insurance claim, policyholders visit the website or the VitusVet app. On the website, policyholders can download and complete the form and then return it and any paid invoices via email, fax or mail.

Still have questions?

Is Nationwide Pet Insurance good?

Nationwide offers affordable pet insurance for dogs, cats and exotic animals. Although coverage is available for older animals, plans may be limited and premiums may be high. If you already have a policy with Nationwide or are looking to insure multiple pets, expect to receive discounts.

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Nationwide Pet Insurance Reviews

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    Page 1 Reviews 0 - 5
    Profile pic of the author.
    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaffBilling

    Reviewed July 11, 2026

    I have had this insurance since I got Bruno 9 years ago. What I love about it is the simplicity of the plan and the culture of the company. Regardless of the vet bill size, the claims are approved within 2-5 days and reimbursement is directly deposited into my account. They send sweetest emails to wish your pet all the best and thank you for good care. Since I have this insurance, I have no financial worries about taking Bruno to the vet. Only because of that, we were able to diagnose a heart disease early and start him on medication before it became a problem. Bruno is a happy and healthy dog living his best life, bringing lots of love to his parents. I can’t be happier about my experience. I have whole pet with wellness plan.

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    CoverageStaffTimeliness

    Reviewed July 3, 2026

    My dog has been insured with Nationwide since a puppy, she is now 10 years old. Coverage has been a financial safety net allowing treatment and care for my best friend. Nationwide has been extremely responsive. Customer Support is knowledgeable, caring and helpful. Claims are paid within days.

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      CoveragePricePunctuality & Speed

      Reviewed July 2, 2026

      We have had this insurance for four years and recently submitted our first two claims ever with some trepidation, given damning stories we had read about pet insurers. We were delighted to get quick and fair reimbursement without any hassle. With vet costs skyrocketing, we were really glad to have some protection.

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      Coverage

      Reviewed May 23, 2026

      I have been with Nationwide Pet Insurance for years. I submit claims online and reimbursement takes only a few days. The money goes directly to my checking account.

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      Verified purchase
      Punctuality & Speed

      Reviewed April 17, 2026

      I've been a customer for about 5 years now and have to say the process is easy to submit a claim and the turnaround for reimbursement is very quick.

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      Verified purchase

      Reviewed July 8, 2026

      Reimbursement was paid within 2 business days! It's been a seamless process with Nationwide!

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      Customer ServiceCoveragePrice

      Reviewed July 7, 2026

      I had Nationwide Pet Insurance for 13 years. As my dog aged they kept me on antiquated plan that offered little to no support. The premium went up exponentially and what they covered was extremely low. Their customer service, if you can get ahold of them, lacks empathy and is unhelpful. I regret recommending them to friends and family to see how horrible they have been in a time when I needed them. I canceled the policy and would encourage you to look elsewhere. There are many pet insurances out there, they are not going to be there if you are lucky enough to have a senior dog.

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      CoveragePricePunctuality & Speed

      Reviewed June 30, 2026

      Always quick reimbursement. The insurance is a bit expensive, from service is top-notch.

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      Punctuality & Speed

      Reviewed June 19, 2026

      Awesome service from Nationwide. They have a quick turnaround to pay you back.

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      Customer ServiceCoveragePunctuality & SpeedStaff

      Reviewed June 12, 2026

      I have used Nationwide Pet Insurance for over 20 years. The claims process is easy to follow and reimbursement is quick. Communication throughout the process is excellent.

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      Nationwide Pet Insurance Company Information

      Company Name:
      Nationwide Pet Insurance
      Formerly Named:
      Veterinary Pet Insurance
      Address:
      P.O. Box 2344
      City:
      Brea
      State/Province:
      CA
      Postal Code:
      92822
      Country:
      United States
      Website:
      www.petinsurance.com