Nationwide Pet Insurance Reviews

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About Nationwide Pet Insurance

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Nationwide Pet Insurance, previously known as Veterinary Pet Insurance, or VPI, provides coverage for dogs, cats and exotic animals. Exotic animal plans cover birds, reptiles, amphibians, rodents and goats. Pet owners can choose from four insurance plans, including basic coverage and full wellness coverage. Costs are reasonable, and the company offers discounts. Customers can get free quotes online for dog and cat insurance but need to call Nationwide for exotic pet insurance quotes.

Pros
  • Multipet discounts
  • No maximum age limit
  • Covers exotic pets
  • Wellness coverage
Cons
  • No online quotes for exotic pets
  • Limited plans for older pets

Helpful Reviews

Northfield, NJ
Verified purchase
People beware. Do not get this insurance. I have paid thousands of dollars over the years and I just submitted a claim for my dog surgery $5,000 and they paid $900. Every time I g...

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North Myrtle Beach, SC
Verified purchase
The claim submission, review and reimbursement process is exceptionally smooth and prompt when using direct deposit. Our dog requires two different prescription foods and once we ...

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How does Nationwide Pet Insurance work?

Nationwide acquired VPI Pet Insurance, also called VPI, in 2014. For pet owners whose pets need medical care, Nationwide Pet Insurance can help save thousands of dollars through reimbursement of veterinarian bills.

Request a quote online through Nationwide’s secure site or by phone. To get started, provide your ZIP code and your pet’s name, age and breed. Nationwide Pet Insurance then provides a quote for review. There is a 14-day waiting period for coverage after making your first payment.

Nationwide Pet Insurance plans

Nationwide Pet Insurance offers four major plans for cats and dogs: Major Medical, Major Medical with Wellness, Whole Pet and Whole Pet with Wellness. Each plan includes nose-to-tail coverage, though conditions vary based on the plan type selected. All of these plans have a fixed deductible of $250.

Major Medical
The most economical of Nationwide’s pet insurance plans, Major Medical covers basic accidents and illnesses and allows pet owners to use any veterinarian or hospital they like. The annual deductible for this plan is fixed at $250, and annual benefits are predefined depending on the condition. The Major Medical plan is not always available to older pets.
Major Medical with Wellness
A step up from the Major Medical plan, Nationwide’s Major Medical with Wellness plan also includes wellness exams, vaccinations, bloodwork and illness prevention. As with the Major Medical plan, the annual deductible is $250, and annual benefit limits depend on the condition. This plan is not always available to older pets.
Whole Pet
An option for older pets, Nationwide’s Whole Pet plan includes all the benefits of the Major Medical plan but adds some dental, behavioral, prescription and holistic treatment coverage. The annual deductible is fixed at $250 with $10,000 total annual benefits.
Whole Pet with Wellness
Nationwide’s most comprehensive and most customizable policy, Whole Pet with Wellness has a wide range of coverage. While the annual deductible is set at $250 and annual benefits are unlimited, pet owners have the option to adjust their reimbursement level from 90% to 70% or 50%. A lower reimbursement percentage lowers the cost of this plan.

Note that the above plans may not be available for exotic pets. Nationwide requires owners of birds, reptiles, rodents and other exotic pets to call a Nationwide Pet Insurance customer service representative to receive information about plans, coverage and costs.

Nationwide Pet Insurance coverage

Nationwide Pet Insurance covers accidents and illnesses and can also include preventive medicine, dental care, spaying, neutering and behavioral treatments. Nationwide’s most comprehensive plan, Whole Pet with Wellness, is the most expensive, but it also provides maximum benefits for pets of all types.

Compare coverage of Nationwide’s pet insurance plans:

Major MedicalMM + WellnessWhole PetWP + Wellness
Accidents, illnesses, cancer
24/7 vet helpline
Wellness exams
Vaccinations, blood work
Flea, heartworm prevention
Prescription food, supplements
Behavioral treatment
Spay or neuter
Major Medical
MM + Wellness
Whole Pet
MP + Wellness

While each Nationwide Pet Insurance policy type has its advantages, many pet owners opt for the Major Medical with Wellness or Whole Pet with Wellness plan so their pets are fully covered.

Currently, Nationwide Pet Insurance does not cover:

  • Preexisting conditions
  • Grooming, including nail trims and shampoos
  • Expenses not directly related to the veterinary bill, like credit card fees
  • Certain plan restrictions based on specific policy type

Nationwide Pet Insurance defines preexisting conditions as injuries or illnesses that occurred before coverage started. This exclusion includes some hereditary conditions.

At Nationwide Pet Insurance, dogs and cats won’t be dropped from coverage based on their age or the number of claims filed.

How much does Nationwide Pet Insurance cost?

Nationwide Pet Insurance quotes vary depending on the plan you choose, but Nationwide dog insurance costs between $35 and $60 per month for most breeds, while cat insurance costs between $13 and $46. For dogs and cats, customers get a free quote online, but if you’re looking into Nationwide’s exotic pet insurance, you need to call for a quote.

Nationwide Pet Insurance's prices vary based on the breed and age of your pet. If you’re looking for a low-cost plan, consider choosing one with a variable reimbursement percentage. Unlike most pet insurance providers, Nationwide Pet Insurance offers reimbursement percentages as low as 50%, which lets customers pay more out of pocket for a vet bill but less in their monthly premiums.

Discounts are available to policyholders who enroll two or more pets or those who are already members of Nationwide.

Nationwide Pet Insurance FAQ

Does Nationwide Pet Insurance cover spaying?

Yes, the Whole Pet with Wellness plans offers coverage for spaying or neutering. The Whole Pet, Major Medical and the Major Medical with Wellness plans do not cover this service for any pet.

Does Nationwide Pet Insurance cover emergency visits?

Depending on the condition that needs treatment, some Nationwide Pet Insurance plans do cover emergency visits, which includes accidents and illnesses. Call a Nationwide customer service representative for more information.

Does Nationwide Pet Insurance cover dental cleanings?

The Whole Pet and Whole Pet with Wellness plans cover dental cleanings, but not all of Nationwide’s pet insurance plans do.

Where can I find a Nationwide Pet Insurance claim form?

To file a Nationwide Pet Insurance claim, policyholders visit the website or the VitusVet app. On the website, policyholders can download and complete the form and then return it and any paid invoices via email, fax or mail.

Still have questions?

Is Nationwide Pet Insurance good?

Nationwide offers affordable pet insurance for dogs, cats and exotic animals. Although coverage is available for older animals, plans may be limited and premiums may be high. If you already have a policy with Nationwide or are looking to insure multiple pets, expect to receive discounts.

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Nationwide Pet Insurance Reviews

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    Page 1 Reviews 0 - 5
    Verified purchase
    Punctuality & Speed

    Reviewed April 17, 2026

    I've been a customer for about 5 years now and have to say the process is easy to submit a claim and the turnaround for reimbursement is very quick.

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    CoveragePriceStaffBillingValue

    Reviewed April 7, 2026

    I’m not gonna say that it’s a cheap insurance because it’s not but it’s worth every penny because I have confidence. If my dog is sick I’m not gonna have extra extraordinary expenses. The insurance will cover it. I have a very healthy dog, but she had a couple of traumas and couple of symptoms that needed to be addressed, and the insurance was always there for me covering and helping me with payments. I highly recommend the insurance and I hope that we can continue utilizing it as needed.

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      Punctuality & Speed

      Reviewed March 20, 2026

      I have been a policyholder for at least 20 years and have never had anything less than stellar service from Nationwide (formerly VPI). They are upfront and clear about the terms of reimbursement and the types of policies they offer. I have always had all my questions answered promptly and clearly. Claims are processed quickly and efficiently.

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      Customer ServiceCoverageSales & MarketingOnline & AppStaff

      Reviewed March 17, 2026

      The claims process is easy to follow and understand. The app makes the claim filing process easy, and every claim is managed expeditiously and if I have questions I can call. I have never had any issues with the coverage provided for my pet using Nationwide.

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      Verified purchase
      Punctuality & SpeedStaff

      Reviewed March 12, 2026

      I am extremely satisfied with your new quick claim turnaround time. You have streamlined the amount of waiting time to 2-3 days which is amazing. Thank you for always creating ways to service your customers!

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      Coverage

      Reviewed May 23, 2026

      I have been with Nationwide Pet Insurance for years. I submit claims online and reimbursement takes only a few days. The money goes directly to my checking account.

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      Refunds & PayoutsBilling

      Reviewed May 21, 2026

      Nationwide is the worst. They yearly cap every single illness, injury or service and they must use a 1980 reimbursement table. My dog had dangerously high liver values and had to be hospitalized for 2 days. My bill was $8000 and after much fighting, they paid $2000. After 9 years of 2 dogs premium payments and their claim that they provide “peace of mind in case of hospitalization” I was expecting the payment to be the other way around. Get a plan that pays a percentage like 80% 70% so at least you can plan and budget.

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      CoveragePriceBilling

      Reviewed May 4, 2026

      We are VERY UNSATISFIED with Nationwide Pet Insurance. We had been paying the premiums for over 6 years with no claims, then our son was in a very bad accident and in the hospital for months - a very stressful time, and when I also had my credit card stolen during that time, I didn't move over the auto premium payments in time and weren't home to see the mails about the issue.

      So, after paying in for 6 years and missing TWO months of payments - they cancelled our policy. Now our dog has cancer and any claim we make would be under a "new" policy and would be a "pre-existing condition". REMEMBER, THEY WILL FIND ANY POSSIBLE REASON TO DENY YOU COVERAGE. You are just a number to them!

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      CoverageSales & MarketingRefunds & Payouts

      Reviewed April 16, 2026

      People beware. Do not get this insurance. I have paid thousands of dollars over the years and I just submitted a claim for my dog surgery $5,000 and they paid $900. Every time I go to submit a claim they have a reason for why it's not covered. Don't do it. There is scam. If I could sue them I would.

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      Punctuality & Speed

      Reviewed April 14, 2026

      Fast easy online direct deposit and done. Thank you.

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      Nationwide Pet Insurance Company Information

      Company Name:
      Nationwide Pet Insurance
      Formerly Named:
      Veterinary Pet Insurance
      Address:
      P.O. Box 2344
      City:
      Brea
      State/Province:
      CA
      Postal Code:
      92822
      Country:
      United States
      Website:
      www.petinsurance.com