Figo Pet Insurance

In May, our 3 and a half year old Lab/Shepherd mix Charlie began having severe cluster seizures out of the blue and was diagnosed with idiopathic epilepsy. We've been to the emergency vet 5+ times to get him treated and on the right medication, and the cost has quickly run into the thousands of dollars. Without Figo, we probably would have lost our pup because we wouldn't have been able to afford the care he needs.

I can’t recommend Figo enough. I didn’t use any services for years, just paid monthly, but when my dogs time came, she crashed quickly. Suddenly I was facing thousands of $ of expenses if I wanted to try to prolong her life. When I confirmed her coverage with figo, a huge weight was lifted. To know that I could do whatever I thought was best for her, and not worry that I’d be going broke. It took a huge factor out of the equation and allowed me to focus on my dog and what was right for her. After she passed, Figo was amazing. I didn’t have to speak with anyone directly, I was too emotional, I was able to use chat to conclude all business.

Getting pet insurance through Figo was the best decision I've ever made. When I rescued my big guy I knew I wanted pet insurance for a few reasons. First because everything is more expensive for big dogs and second because of the risk of plenty of health issues with them. Thankfully I got it when I did because shortly after he joined our family we found out he had a severe case of hip dysplasia. With everything we've gone through after finding out, Figo has been nothing but helpful and life saving! Thank you so much for being there when we need you most, for making the process so easy, and for having such amazing policies and still not price gouging!

My wife and I purchased a Figo policy the same week we brought our first puppy home. Unfortunately for our little guy, the first 4 - 6 months were tough for him, experiencing virtually every common illness a dog may suffer from, even having to be rushed to an emergency veterinary hospital at one point. Without our policy, the vet bills could have been a massive weight to carry. We've been so thankful we chose Figo, especially making the investment in their best product offerings. Figo has kept our puppy covered, and we never fear when walking into our vet.

My dog, Khaleesi, became very sick last June & required 2 weeks of hospitalization. We were very fortunate to have purchased an insurance policy from Figo. I found it very easy to submit my bills & documentation online to Figo & my claims were processed very quickly. I highly recommend Figo to all my friends. Khaleesi's bills were very expensive & it would have been extremely difficult to cover the cost of her medical treatment without having pet insurance. I can't thank Figo enough for making the process so easy during a very stressful time for me. My Khaleesi is a very special part of our family, & Figo was there to make sure she received the top-notch treatment she needed. Thank you from my heart! We are extremely grateful to be part of the Figo family!

Figo provides constant great customer service and care for our pup. I been really happy with our interactions and they are always happy to explain any questions. The reimbursement process is very easy to follow through.

I’ve been very happy and blessed with my experience with Figo Pet Insurance. Figo has always been very cordial and helpful and very prompt with processing claims. I would definitely recommend Figo. Figo cares.

Best pet insurance ever, easy to file claims through app, quick payment, directly deposited. Anytime have had questions they’re very thorough and helpful. Couldn’t ask for a better insurance. Peace of mind.

I signed up with Figo because they offered a decent rate for a deductible, no-annual limit policy. In 2020 they "changed underwriters", and now the unlimited policy is not available (this website needs to be updated since the information above no longer reflects the available options at Figo). I found equivalent coverage elsewhere for a better price so I plan to switch.

In past had denial for our dogs allergy medicine due to preexisting condition. Our Vet wrote letter stating he does not officially diagnose a dog with allergies until at least one year old so preexisting denial was overturned and Figo paid claims for the allergy medicine and office visits for last 2 years. Now Figo has a new claims payor and they sent me an email stating they will no longer cover the allergy medicine and it is indeed preexisting. In addition monthly payment went up and coverage amount went down. Thinking of changing pet insurance companies.