Spot Pet Insurance^©

I have had Spot for my cat, Blue, for about a year now and have had a great experience with Spot. We have never had a claim denied and the reimbursements have been quick (aside from our first claim which they needed Blue's full records from the vet). Every time I have had questions their customer service has been very helpful and kind.

Wow, Spot made my recent trip to the vet simplistic. This company has 24 hour help that guided me on the next steps to take after my poodle swallowed something on a walk. I submitted the claim and it was resolved in a timely manner as well!

After switching over from Embrace, I can confidently say Spot is the best pet insurance provider. Spot’s customer service is fantastic. Whenever I have questions about claims, they always get back to me quickly and thoroughly. Plus, they gave me a $25 Amazon gift card for signing up. Highly recommend!

Spot has been a joy to work with. Not only is the coverage very reasonable and reliable, the people who work there seem to care and understand the importance of a pet in someone’s life. The overall experience with Spot has been delightful and me and my lil buddy can’t recommend it enough!

If on the fence in getting insurance coverage for a beloved animal companion, this company is absolutely legit. They have an incredibly easy and fast claims process and superb coverage throughout all their stages of life just as they claim. Grateful for their service.

Unless you enjoy throwing your hard earned dollars down the drain...Run...not walk away from Spot Pet Insurance! The worst company I have ever dealt with in my life. I purchased the most expensive policy they have....I was paying $118 per month for my dog. The only claim That I ever filed...they pulled every stall tactic in the book! I uploaded every single record for my dog....he was only 1 year old so there wasn't a ton of paperwork. They kept asking me for the same forms over and over. They claim they process their claims in 3 days! What a load of crap...3 weeks after I filed my claim I was still waiting for an answer & every time I logged into my account it still said they were waiting for the same paperwork that I sent over and over again. Like all the other reviews...they denied the claim with no reason whatsoever. This company is just a sham!

Spot has a great staff, and is very much worth it! I was worried I wouldn't be able to find a company I trusted, but they are great. Very helpful and user-friendly! I wouldn't trust my pets with anyone else.

My experience with Spot has been poor. It seems they are deeply understaffed as any claim I have submitted has been a huge effort in futility. Spot continuously will respond saying they are missing medical records despite you giving them the information. They will again respond to this by changing the dates of the information required and eventually "close" the claim reporting denied coverage due to inadequate medical records. Multiple phone calls to their customer service confirms that these documents are received and all you can do is call back and wait. Eventually the claim will be closed citing medical records. This cannot be legal.

Just want to say, so far I am pleased with how quickly they reimburse for all claims we have instigated. It is a pleasure to work with a insurance company that does not try to find loopholes to delay payment or not to pay at all. Thank you Spot Pet Insurance.

I recently submitted a claim for Tito's vet visit for itching. It was 0% covered. Must admit this is partly my fault. I thought I bought a policy that covered medical issues, and apparently, for $43.54 a month, all I have is a policy that covers accidents. When I spoke to a rep this morning, she was very helpful, but I came to the conclusion that coverage that actually means anything will be upwards of $90 a month. I'll be looking for another carrier.