Spot Pet Insurance^©

I signed up for Spot Pet Insurance earlier this year. My dog, Penny, a 10 year old Border Collie, and the light of my life, was healthy but getting older. On July 4th, I spotted blood in her urine. Thinking it might be a UTI, I took her to the vet for routine tests and medication. I was not prepared for her diagnosis... TCC! We were referred to an oncologist for treatment. Thank God for Spot! We were able to start her on meds right away. Unfortunately, cancer is very expensive and we went through our benefits in a couple of months. But Spot paid our bills promptly and at a time like this, it was much appreciated.

We didn't anticipate thousands of dollars in medical costs within the first year when we rescued a 4 lb 13 week old Chihuahua mix puppy. She is the whole world to us but has had several illnesses and accidents, plus needed dental surgery for a retained deciduous tooth. Spot was great at covering these costs and reimbursing quickly. They even cover the holistic side of things like acupuncture, chiropractic, and cold laser therapy, which is AMAZING. My only complaint is that my monthly rate went from $50/mo to $70/mo in one year, and my dog isn't even two yet. If this continues, I don't know how long I'll be able to afford insurance. For now, we are grateful for the coverage and care by Spot.

SPOT Pet Insurance has fantastic customer service. Last April I was put in a position that no pet owner ever wants to be in-- my golden retriever, Lucy, needed costly emergency surgery in order to save her life. The employee who handled my claim was incredibly kind, empathetic, communicative, and timely. Lucy had her surgery, it was covered by my SPOT Pet Insurance, and they had reimbursed me for her surgery within 48 hours. Beyond that, the employee who handled my claim continued to check up on Lucy throughout the week after. Lucy made a full recovery and is doing great! I recommended SPOT to several of my friends and they have insurance policies on their pets through them now as well. Wonderful service, highly recommended!

No pet insurance is ever perfect and this one is just ok. The first year was extremely affordable, however when it came time to renew they raised the monthly premium to $25 more. My dog now has a pre-existing condition so I can’t even go to another company because no one will cover the issue. As far as being reimbursed, sometimes it takes a couple days, sometimes it takes a week. Overall, it is pretty similar to Healthy Paws which is crazy more expensive.

Spot has been really good about coverage. There haven't really been any unexpected surprises. I have the Peace of mind of knowing my pets are covered and I get the 10% discount because I have more than one pet with them. The only complaints I have are that it is really hard to get hold of them by phone, hold times are really long. The other complaint is that they are very slow to reimburse. They do reimburse, but it takes them a long time. I have a claim in now for a condition they've paid for before so they don't have to collect anything new from the veterinarians, it should be quite straightforward but it's been two weeks already and it's still processing.

Just want to say, so far I am pleased with how quickly they reimburse for all claims we have instigated. It is a pleasure to work with a insurance company that does not try to find loopholes to delay payment or not to pay at all. Thank you Spot Pet Insurance.

I recently submitted a claim for Tito's vet visit for itching. It was 0% covered. Must admit this is partly my fault. I thought I bought a policy that covered medical issues, and apparently, for $43.54 a month, all I have is a policy that covers accidents. When I spoke to a rep this morning, she was very helpful, but I came to the conclusion that coverage that actually means anything will be upwards of $90 a month. I'll be looking for another carrier.

When my cat needed major dental surgery, I was so glad to have SPOT to cover me. The claims submitting process was easy, and I got my reimbursement in a timely manner. I've yet to need to use customer service, since everything with my policy has gone as expected!

The experience was okay. The reviews are very slow when it comes to reimbursements of claims. The staff is very nice and well informed and when I finally go through they were helpful. I like Spot because they do insure older pets.

I have a puppy and was looking for an insurance company that suited his needs in these early years. Most of the items he's had are covered which is great! The claims process is super easy too. The few times I've had to call customer service, I found them easy to get through and attentive to our needs.

They make me feel safe to have a puppy again after my old dog's passing from an accident that we couldn't cover. I'd recommend Spot to any pup owner who wants to make sure they are covered in the event of a big accident.

We signed up for the highest coverage for our cats since they deserve nothing less. Unfortunately one of our cats was rushed to the emergency room and had to be put down. Spot Pet Insurance did cover what they said. All in all it was a easy friendly process.

I'm very happy with Spot Pet Insurance. I have sent quite a few claims in and my vast insurance experience gives me a real understanding in EOBs. I have resubmitted a couple for review and they were paid when I had my Vet get involved. I thoroughly recommend Spot Pet Insurance as I know any company Cesar Milan endorses gets my vote of confidence.

This insurance co is ok but expensive so I switched to another pet insurance co. Less money the same service. Overall I was happy with the reimbursement with Spot Insurance but to expensive $72.00 a month vs $43.00 for the same service with another pet insurance company.

I love SPOT! All three of my pets have been insured by SPOT for over a year and they have been fast in processing my claims. They have a variety of coverages to choose from that fits your budget along with what your pets need. I do wish SPOT had an option to switch from paying yearly to monthly or vice versa without having to cancel the entire policy and reapplying again.

Love my insurance. My purebred has so many issues and I get like 90% back on all my claims. It’s so worth it to have coverage. The customer service is always very fast and friendly too. Thanks Spot for taking care of both myself and my puppy Meeko!!

I adopted a dog from a shelter. I did not know at that time she was heartworm +. I had purchased ins. & upon submitting the 1st claim, it was held up for records they said they needed. Both the vet and I had sent them repeatedly. They were looking for two years when I just had two visits.. Same thing happened with the second claim submission. Well checks with shots I understood to be covered, but apparently you can't get a rabies and another preventive vaccine at the same time, which I didn't get, nor was it explained well. Maybe it's just because I don't understand all the jargon, but I feel like it should be easier than it is. On the plus side, customer service has always been a delight to deal with.

I had reservations signing up for another pet insurance after I had been with 24Pet for 13 years. However, I never had this kind of service and claim updates - it's a breath of fresh air to have someone actually work for you. Highly recommended.

Spot Pet Insurance is so easy to work with and they pay claims very quickly! Filing my claims can be done online on their website, they respond quickly to advise me of my claim status and reimbursements are sent directly to my bank account. I couldn’t be happier with Spot Pet insurance!

I don't think I had my policy for a month when my oldest dog was bitten by a copperhead. Normally I wouldn't be concerned but it soon became apparent that this wasn't a normal bite. My usual vet at that time didn't have any antivenom in stock and they were too busy to see her so I had to go to an emergency clinic. Needless to say Spot took care of everything without question. Everyone is fine today.

I attempted to download a very small invoice from my vet and was unable to due to the file size of the PDF. This has made it more difficult for me to submit three claims for my cat, Frankie. He is suspected to have lymphoma so it is important that I be able to file my claims without jumping through hoops. I was able to download my receipts for visits last year, I don’t understand limiting the size of files.

Spot Pet Insurance. I have my two Chihuahuas insured with Spot. They are wonderful. They deliver on what they promise and they reimburse you very quickly. Never a problem. I highly recommend spot insurance. They’re awesome. If you call customer service they are also excellent. Always polite and always very professional.

The customer service team is super. Being that I have an insurance/customer service background, I understand EOBs. Thus I'm able to discuss them when I have questions. I've contacted them a few times and they are able to explain more in depth. They explained that when that years run the date your baby's coverage starts,

I've been happy with Spot Insurance in the 8 months since enrolling my dog. The reimbursements to date have been minimal but those are only for immunizations etc. I'm glad to report we haven't had any accidents or serious illness.

Many times you expect a fight when contacting an Insurance company with a claim. This was not the case with Spot. Their people were very friendly from the first call to the last. They gave me no grief and paid my claim.

Spot has been nothing but amazing with reimbursements for my 7 year old boxer/lab. I have not had any issues with claim reimbursements and there have been a number of them as she was diagnosed with plasma cell tumors and kidney disease. Truly deserving of 5 stars as they have been so smooth to work with in regards to submitting claims and claim approval. My Daisy is getting to live her best life because of this insurance!

I signed on with Spot a couple years ago. They are a great company with good communication. It's so easy to email my invoices to them for claims. They respond in a timely manner. They break down everything showing what's covered and what isn't. Very easy to understand. Highly recommend.

I had an excellent experience with my pet’s insurance. I sent in my documentation and they quickly responded and mailed me my savings in return. Easy process too to follow and easy submission method as well. Happy I selected Spot as my insurance for my pet.

First time having insurance for one of my pets. Great customer service throughout the entire process. Every question was answered efficiently and with a caring ear. When your pet is injured or experiencing something stressful Spot gives peace of mind. Easy and quick when filing a claim. Uploading vet records couldn't be easier. The claim was paid in 3 weeks! I will never own a pet without having spot pet insurance.

I discovered this company surfing the internet, read about it and like what I read and signed up. So far, so goood. No complaints. Also recommended it to my son. Very good Service and satisfied. Prompt courteous service. Would recommend again.