Nationwide Pet Insurance Reviews

VPI never paid any vet bills of any kind. I got the insurance after getting my then two year old dog received a clean bill of health from a vet in Boca Raton, FL. I then applied for the insurance and received it. About a month later, the dog had to have surgery on his leg which cost $4000.00. VPI asked for different kinds of vet records over a period of a year, but each time I complied, they asked for more records. They asked for records going further back, which really wasn't that many, the dog was only two.

My dog has been insured with them for seven years. I moved and lost my credit card and totally forgot to call them. They claimed they sent me notice I never received to say that policy was canceled. Now, they are refusing to insure her as she's getting older and she has a mammal growth (while insured with them). They don't care about your animals. They just want your money.

When we insured our cat, she had 8 years of perfect health on record with the exception of some weight loss and a nail infection. Within a few months of initiating coverage on her, we were saddened to discover that she had a rare form of aggressive cancer. We incurred $1,290.25 in medical expenses treating her, in reliance on the 90% we believed we had from VPI vet.

If you have a bad experience with VPI, please call me. I am one of their customers and paid premium on their insurance. I am so angry that after having a $351 bill, they paid me $35. I have two pets. I paid at least $70 or more a month for these dogs. I am so disappointed. My pet clinic told me that he had a lot of his clients complaining about them. I need your help. We need to do something about this. I am serious about letting everyone know how bad this company is.

My Scottie Terrier Midnight has been insured with VPI since she was a puppy. Midnight is 10 years old and had never been sick once. Finally I took her to the vet for a check up in December 2007. Midnight had an irregular heart beat. Iwas referred to a specialist for further tests. Midnight was diagnosed with a form of heart disease, however the more concerning problem was the irregular heart beat.

Misleading Insurance Benefits quoted to members. Actual payout on eligible services---about approx. 3% or less. Misleading members! Thousands of dollars paid out to VPI for three dogs. Did not reimburse according to insurance plan.

I used to have VPI Pet Insurance until Jan/Feb 2007 and due to the delayed reimbursements on my claims (6-8 weeks!) I switched companies for my pet insurance and the reimbursement on my claims averages 2-3 weeks.

VPI seems to searches for ways to deny claims. Curly, who is a 13 year old pug, was diagnosed with a collapsing trachea in 2001. I have been advised that this condition is not life threatening. However, in June of this year Curly became gravely ill with a respiratory infection and the resulting veterinary bills topped $3,000. On top of that, there is ongoing medication for chronic bronchitis that costs me over $100 per month. I have had Curly insured for a number of years and VPI rejected the initial claim as well as my appeal.

My 2001 Jetta 1.8T Wolfsburg is the biggest piece of s! that I own. I could sit here and list every single complaint/problem I've had with this car, but after reading a few comments..they seem to be the same as everyone else. I wonder if there is a class action suit against VW for failure to give a damn about their products/consumers/safety of their consumers...If there is, please ADD me. The amount of money I've spent in car payments and service is incredibly outrageous for this car.

I recently purchased a 2000 VW Jetta and have had many a problems. I too just like Brent of Lehi UT was dealing with a dead car when it sat for more than a day. I had the battery replaced and the problem continued to happen. I took it to the local VW dealer to have them look at it and they concluded that the built in stereo amp wasn't shutting off and drawing off the battery killing it. The repair total for this would be $700. My VW only has 77k miles on it and this should be a defect on what has already been a huge headache. So Brent of Lehi, UT if you're out there have them check into the amp that runs the stereo system. Oh and by the way, without the amp, the stereo system will not work. So you have a radio with no sound.......... Kinda funny that they did it that way.

We got our 10 month lab from North Shore Animal on 10/28/2005. She still had one more immunization due after we adopted her. In November 2005, 2 weeks after we brought her to a vet by our house for shot and to get the preventive meds she needs like the heartworm and flea and tick medication. Vet did a complete check up and she told us she was in perfect health. Great teeth, great coat, she weighed around 57 pounds. He checked her ears and legs...Great Health. On the way out we paid the bill and got her meds.

My dog had her ear lacerated and I could not stop the bleeding. Took her to the closest vet. Medicine, anesthesia and stitches totaled $428.54. I have a $50.00 deductible so why did I only get a check for $139.50? This is the first time I have ever used the insurance in 3 years. This bill was my entire social security check - I was expecting much more.

They billed a closed debit card that had been used two years previously on my Bank of America account without my authorization. They refused to credit the charge when I called and when I wrote. I received $30.00 on a $250.00 charge.

My dog severed an artery. VPI paid for a small laceration, a tiny portion of costs, and significantly below schedule of benefits.

I applied for insurance coverage for my pet on July 7, 2002 about 7 pm. After I had paid up and completed my transaction I was advised that the waiting period was 14 days. I called Customer Service twice today to cancel my coverage as I was misinformed. On the first occasion I was told I could go back on the website and cancel my enrollment. The www.petinsurance.com website does not support this feature.

In August 2001, VetPet changed computer billing agencies for some reason, and my direct debiting of my pets' insurance policies didn't happen. Then, because of the 911 crisis, their billing agent had problems. Then I was being double billed. I contacted them and they said they were correcting it. I got another double billing. I called and told them I was mailing a check to fully pay both pets' insurance policies for the year. I also faxed them the information and requested them to stop automatically double billing me. This was in October, 2001. They acknowledged receipt of the full payment and noted that I wished direct debiting discontinued.