Sentry Pet Products Reviews
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SENTRY delivers health and wellness items for pets. The company offers flea and tick treatments, calming aids and dental care products. SENTRY aims to provide solutions that address common pet health concerns with its formulations.
Visit sentrypetcare.com- Flea control for pets
- Natural ingredients
- Positive results reported by some users
- Adverse reactions in some pets
- Negative customer service experiences
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Reviewed March 15, 2016
DO NOT BUY this product. I almost had a heart attack when I saw my dog's skin, it was extremely RED. I thought this was suppose to be all NATURAL. My dog is only 2 years of age and the day after I had applied it, I noticed him scratching and when I looked at his skin it was scaling and extremely red. Poor thing, I gave him a bath immediately. I will never never buy this again. I'll just stick to Frontline. Thank god that he was much better after the bath and the next day it had cleared up.
Reviewed March 11, 2016
Put this on my 2 small dogs and they are itching frantically, trying to rub their skin off, crying pitifully. I have bathed them in Dawn and oatmeal shampoo, given Benadryl orally and Benadryl gel on their skin, and tried covering their backs with cold cloths to relieve the itching. Nothing. This is a terrible product to be allowed on the shelves. Pet parents trying to keep fleas and ticks off their babies have poisoned them instead, tormenting them with itching so bad they are in a frenzied state, with nothing to relieve it. It has been 24 hours and no relief.
Reviewed Feb. 16, 2016
I bought this product because the store was out of my normal spot on treatment product. Put the treatment on per the directions, watched my 3 Border Collies for an hr and all was well and we went to bed. 2 hrs later one of them was barking very frantically and my husband went to check on them. One had thrown up her dinner and was panting very hard. The other two were foaming at the mouth and drooling all over their crates. I knew it had to be this product causing the issues so I immediately gave them baths to get the product off their skin. We got them cleaned up, calmed down and offered water. We left their doggie door open so they could go out for air if needed. 2 hrs later one of our Border Collies was barking frantically again. I went out to see what was going on, 2 were in the kennel area acting very nervous, the other outside but would not come when called.
I got a flashlight to go find him with terror in my heart afraid of what I was gonna find. He was out in the snow thrashing around having tremors so bad he couldn't bark, stand or walk. I carried him into his bed, wrapped him in a blanket, offered dry kibble and water which he ate. I laid with him for an hr and the tremors started to subside. In the morning everyone seemed better BUT we're very lethargic all day long, this is not normal for Border Collies. PLEASE DON'T use this product on you dog or cat it is a death warrant you don't want.
Reviewed Jan. 26, 2016
Used this product as directed on 4 dogs. Didn't phase fleas. Dogs scratched and scratched. Would not buy this product or any Sergeant's products again. A waste of money and this was not cheap.
Reviewed Jan. 11, 2016
Applied product as directed. Within a few minutes my cat was running from me, rubbing on carpet and door frames and frantically trying to lick product from her upper back/nape. My husband and I grabbed washcloths and tried to wipe as much product as possible from her and noted, to our horror, that her skin was displaying signs of a chemical burn beneath her fur. She ran from us as we tried to clean more and irrigate the chemicals from her skin. We then called our vet who recommended that we give her a bath using Dawn dish soap as this would cut the oils and remove more product.
This poor animal, recently a stray had to be restrained and placed in a tub, terrified and mewing. As we saturated her fur and used the soap she calmed somewhat, seeming to comprehend that we were trying to help her (or perhaps the horrible burning pain dissipated somewhat). That night and the next day she was very lethargic, vomited twice and hid from us. We tried to hydrate her and encourage her to eat and in a few days she seemed to be slightly better - no longer hiding. It took a week for her to not run when we touched her back and by that time her back was scabbed and her fur falling out. My contact with the company was dismissive at best and wanted verification of the reaction. I told them to reference this site and get that POISON off the market. Clearly, they have not.
Reviewed Jan. 10, 2016
Let me start by saying, I have had dogs my entire life and I have never had a product do to my dogs and cats what this product did. The worse part is I didn't even put it on my cats. My cats got it on them after rubbing up against the dogs. On Jan. 2, I applied Sentry on all 8 of my dogs ranging from 3 lbs. to 85 lbs.. 2 hours after applying I noticed my dogs were scratching at the application site. I looked for irritation or blistering, and saw nothing, but they continued to scratch.
After several hours and showing no signs of stopping, I gave them all Benadryl for a possible allergic reaction. To my surprise by Sunday morning, 3 of my dogs cried when I touched them. None of them had slept much during the night. My husband had also mentioned, he had gotten some on his hand after petting one of the dogs and had a metal taste in his mouth and his eyes were very dry and itchy after washing his hands. That Sunday morning none of my dogs ate. Then I found myself giving them all baths to get it off of them and another dose of Benadryl. None of the dogs slept Sunday night.
During the night (Sunday night) one of my cats started crying. I got up to see what was wrong. I found my cat lying in the middle of the hallway shaking uncontrollably. So at 2am I was giving him Benadryl and bathing him. I felt terrible. On Monday I was calling my vet. My dogs were having (all 8) involuntarily shaking, jerking and crying. The Benadryl was helping, but it was they were all acting like they wanted to crawl out of their skin. My vet said the initial bath helped, but being a oil base product, they recommended I wash my dogs and cats in Dawn dish detergent to remove the oil. Monday night I found myself washing my dogs and cats (2) in Dawn. Within an hour of getting the oil off of their coat, they all started to turn around.
The neurological side effects of this product could of been so much worse. Several sleepless nights for me and my animals was a small price (make no mistake, they were all experiencing a lot of discomfort and involuntary shaking and jerking). This product could of killed them. I continued the Benadryl until Wednesday at my vets recommendation. Dawn saved the day. It was Wednesday when my dogs finally ate again. The smallest one scared me the most. I Do Not recommend this product to anyone!!! I will never use it again nor will I recommend it. No animal deserves to suffer like that. And by the way, it never killed a flea...
Reviewed Jan. 7, 2016
I purchased Sentry PRO XFT from Petco for my 25 lb Jack Russell mix. I figured it was like buying store-band Advil--what is the worse that could happen? We have used Frontline on our older dog and he never had a problem. I thought I was doing the responsible thing by putting flea and tick medicine on my dog, and I never thought it would endanger her life.
A few hours after applying the medicine, my dog started pacing, panting, and vigorously trying to lick and scratch the application spot. She even climbed under furniture to try and scratch her back. I figured that maybe the medicine was tingling a bit, so I checked the site and it looked as though her skin was fine. She grew visibly more agitated over the next few hours, and I knew something was wrong. About four hours after application, I wiped the spot down thoroughly with a wet cloth. I figured if it was off her skin, she would be fine.
I was wrong. She refused to go outside to use the bathroom or eat her favorite treats. I scratched her back for her but she continued to pace and whine. She did this through the ENTIRE night. Unable to get comfortable, she cried, paced and panted throughout the night. I did whatever I could to console her (thinking she was simply itchy) but she slept only fitfully.
At 6 AM, after a night of no sleep, I finally thought to google if any other pet owners had dogs react to this medication. I was HORRIFIED to find all of these reviews saying how this product had killed or injured their pets! In a panic (and with no vets in to work yet), I bathed her twice in Gain dish soap and gave her 25 mg of Benadryl as suggested by several people who had similar reactions in their dogs. I knew at this point that she was very sick because she hates water, and she just stood there and let me bathe her.
It has been a week since the incident and she has slowly been returning to normal. She has been/continues to be anxious, always wanting to be in my lap and have me pet/scratch her. She cries for my attention and tries to scratch herself on our furniture. This is not the normal behavior of my previously happy-go-lucky dog. In conclusion, this product is TOXIC. I'm furious that this medicine is still being sold by Petco and is hurting people's pets. I was able to save my dog, but some people were not so lucky. I am so upset that my baby had to go through this.
Reviewed Jan. 3, 2016
I purchased Sentry Pro XFT at Pet Supplies Plus. I put it on my Border Collie and within three hours he was very sick. He was restless and would not sit still for more than a few seconds. He exhibited hyper thirst and continuously drank water and even had a seizure. No vets were opened at the time as it was a holiday. We gave him a bath and washed off as much of the product as we could. After a couple hours he was finally able to get some rest. The next day he was rather lethargic, but better. He is 8 years old and has never been sick. I would highly recommend that you stay away from this product.
Reviewed Dec. 29, 2015
Sentey pro XFC flea - I applied this torture serum to my 45 lb Husky. My normally mellow girl started pacing in circles around the house and wouldn't allow me to touch her. She panted heavily and kept trying to rub her back on any surface she could as she paced all night long. About 12 hrs later she started to calm but is still not back to normal and won't let me touch her back. It's been 48 hrs.
Reviewed Dec. 16, 2015
SentryPro Flea & Tick Treatment - I used this product for the first time and I wish I had read the reviews first. You would think PetSmart would not carry a product with such terrible reviews. I too gave this to my dog and within 12 hours he could barely walk and was twitching uncontrollably. I rushed him to the vet and they advised that it was toxicity from flea medication. $1,000 later my dog is back to normal but what a horrible experience this was. I DO NOT RECOMMEND THIS PRODUCT. Lesson learned the hard way. Buy flea and tick products directly from your vet!
Reviewed Dec. 13, 2015
After 2 nights of extreme seizures (I didn't realize the first night what was going on--thought the cats were playing, then when my cat, Mr. Smootchie, finally re-appeared the next evening, it was non-stop seizures), I almost took him to the 24-hr. vet to put him down, but waited for my vet to open in the morning. My vet kept him all day (bathed him in 'Dawn', gave him IV fluids and Methocarbamol, which he thought may be an antidote to the poison chemical in this product). I brought him home last night and he cannot walk, and just sits in the corner and shakes. I don't think there is any hope.
Until 2 days ago when I applied this product, Mr Smootchie was the healthiest, most fun and affectionate, joyful cat I have ever known (and I'm more of a dog-lover). It is a crime for products like this, which as my vet informed me, have not even been tested or approved. How do we get a class-action lawsuit going? At the very least, I will be filing a small claims case. We are all heart-broken.
Reviewed Dec. 11, 2015
I purchased and used Fiproguard Max as per directions. When the product failed to appear to work after almost 2 days I used a flea/tick shampoo. After that failed I called customer service at Sentry. I was told I overmedicated my dogs and to shampoo them with dish detergent to reduce toxicity. I had questions for them as to how long was reasonable to wait to see results before trying alternative methods/a shampoo, etc.
There is no warning or guidance whatsoever on the product to indicate that or that shampooing days after application is toxic to pets. Their customer service rep was abrasive and did not listen to questions just barked at me instructions. I'm glad I called but now after reading all the negative experiences feel very bad and regretful I purchased and used these products. Still not sure what to do if fleas are not managed but I know it won't be this product and I will get advice from a vet before purchasing anything from Petsmart. Why they continue to carry this line is beyond me. The reviews and harm it has caused should make it pulled from shelves.
Reviewed Dec. 10, 2015
Do not use this on your pets ever!!! This product kills fleas, ticks, and possibly your dog as well. I used it on my dog and she began shaking within an hour. Upon noticing this problem, we contacted our vet who stated that this product is very dangerous. Why hasn't anyone filed suit against this terrible company? Something needs to be done. How on Earth can these pet stores carry this extremely dangerous item?
Reviewed Dec. 3, 2015
I used Sentry Flea and Tick XFT 61 on my Pit mix. Within 12 hours he was stumbling up steps and running into things. Within 24 hours he was yelping out in pain just for moving a certain way, which is very odd. He then became very lethargic which is completely not him, and began to have muscle spasms in his sides. If you touched that spasmodic area the spasms worsened and he would flinch in pain. Took him to the vet and they told me to bathe him in Dawn dish soap several times as that is the only way to get the product off and gave him some pain medicine. A couple days later he was back to normal. My recommendation is not to buy any Sentry product. They should be pulled from the shelves. If you are reading this as a result of putting this so called treatment on your pet my best advice is Dawn dish soap baths and definitely consult with your veterinarian.
Reviewed Nov. 30, 2015
Sentry Pro Plus Flea and Tick Squeeze - I used this product as well but after reading all of these heart wrenching reviews, I feel lucky (somewhat) that our experience wasn't as severe as most. My 12lb Shih-Tzu started scratching more intensely than before the application about 2 hours after being applied. The next morning, my husband came upstairs and said that our little pooch had made a mess in his kennel and he was covered with his own stool. It broke my heart to see my baby that way. He continued to have severe diarrhea all that next day and us waking up that next morning to the same scenario. I was not too sure if maybe he hadn't gotten into something outside but I was still not ruling out that he was having a reaction to the "flea" medication.
As the days went by, he continued to have diarrhea and at times didn't have time to let us know that he had to go. It was even too sudden for him at times. Mind you, this is all happening during the holiday week so taking him to the vet was out of the question unless it was a true emergency. I called my vet today. Explained what product I used and I got yelled at (in a good way) by the vet. I should NEVER use this product as it has been know to kill animals. That scared me. And knowing that I used this evil liquid on my baby and could cause such horrible and devastating damage and even death... :'(
Needless to say, my vet is awesome, gave him some pepto and Benadryl and didn't even charge me for the visit. She also told me to spread the word about how dangerous this product is and tell people not to buy it for their fur kids. I don't know what I would do if anything worse would have happened to my baby but I will tell you this... SENTRY needs to be PULLED OFF THE SHELVES!!! Side effects could be fatal!!!
Reviewed Nov. 28, 2015
I used this on my cat. Almost immediately she became very nervous. Over the course of a few hours we carefully monitored her and she was running in circles and very jittery. She was almost falling down at times. Then she started hiding and when trying to get her out of a hiding place we noticed she was foaming at the mouth. We immediately took her to the veterinary emergency room. At that point they could not even confirm if she was poisoned.
Reviewed Nov. 26, 2015
Oh my god, do not put this on your dog. I have a 28 pound loss also put this century pro on and he flipped out all night long. I washed it off two hours later but still I don't know what I'm going to do. I'll have to take him to the vet in the morning. I really want to give you a piece of my mind. Do not use this on your dogs at all. You will regret it. I'm going to the store and talk to the manager on Friday. Tomorrow's Thanksgiving so they're closed but I'm very very upset.
Reviewed Nov. 25, 2015
Our 15-year-old lab has had a hip problem for awhile but after having him on Rimadyl he was doing well. Suddenly he started falling and then he can't use his back legs. He can't walk or stand. We had him put down Saturday and now come across these reviews about Sentry. We had just used Sentry Fiproguard plus IGR on him the week he started to fall. I am more brokenhearted to find I caused his death from using this product! I am furious that this can even be on the market with all these complaints and adverse reactions. I will never use any of these chemicals of any sort on my pets! I have just had my beloved Cleve put down when it didn't have to be! I would like to sue them... and furious with PetSmart for carrying this in their store! Something needs to be done! This just WRONG!
Reviewed Nov. 16, 2015
Put this on my cat at 4 pm, and by midnight he was shaking and acting very strange. In the morning I found him hiding in the closet, unable to move. He couldn't drink, couldn't go to the bathroom, and was too anxious to be in daylight. It was applied as always between his shoulder blades on the back of his neck, but unlike Frontline and Advantage, this brand left him severely sick. One emergency vet visit later, and I came to find that the vet hadn't even HEARD of such ingredients. I immediately washed it off my poor cat and he was purring while I did this (he never purrs when there is water involved). Almost instantly after he was a new cat. You know why? Because the product was BURNING him, literally. And apparently I'm not the only one, as many of you have had your animals left with chemical burns. Shame on this disgusting company.
Reviewed Nov. 11, 2015
I have always given my pug Advantix or the generic Advantix on petmeds.com, but yesterday I gave him the less expensive Sentry flea meds for dogs of his weight. A few hours after putting the flea med on his neck, he began to scratch himself and the floor and pillows and walls uncontrollably. I literally started to watch him lose his mind before my eyes. He was convulsing and having mini-seizures while I had him lying on his back trying to relax him. His breathing was so fast I thought his heart would explode. He was panting like nothing I could never explain. So fast. So loud. I believed he was dying last night. We didn't sleep at all and he didn't sit still for more than half a second in a 15 hour period.
I had to wait to go to my vet until this morning because I live in a rural area. I didn't think he would ever be okay again. He literally lost his personality and mind, and ability to control his movements. DO NOT EVER GIVE THIS TO YOUR DOGS OR CATS. IT IS A DEATH WISH. SENTRY SHOULD NOT BE ALLOWED IN STORES. Hopefully my dog will still be alive tomorrow. The vet said at this point, "Some don't make it."
Reviewed Nov. 9, 2015
Daughter bought product for dog on Wednesday 11/4/15. Put medicine on our dog Wednesday night. My dog started running, jumping on sofa, rubbing body against sofa. Biting in the air, barking, biting her tail, whining uncontrollable thru the night. Gave her benadryl 2nd night. Today is 11/9/15 and my dog still is having reactions from the meds. I bathe her the 2nd night in the tub. She is still not acting herself. Took her for several walks and my poor baby is still not the same. I'm going to bathe her again tonight and give her Benadryl once more. It's been approx. 5 days, and she is still miserable. A lawsuit should be filed against this company for making this product.
Reviewed Nov. 5, 2015
I used this product on my dog a few times before. She always ran away once she saw it in my hand and acted restless and nervous. I thought it was just the smell. Last time she threw up but I also thought maybe it was something she ate. Last night, I used it on her and I went to bed to wake at 3 am to my dog throwing up and shaking and barely able to move with one side of her body frozen like she just had a seizure. I rushed her to the bathroom washed her very well to remove whatever is left on her. She was very scared, seemed lethargic and disoriented, didn't even want to eat bacon which is unusual. She is doing much better now, not throwing up but not back to the happy dog I know. She seems traumatized. I WILL BE THROWING THEM AWAY. PLEASE DO NOT USE THIS PRODUCT ON ANY ANIMAL.
Reviewed Nov. 4, 2015
I applied the flea and tick to both of my cats (2 years) and immediately regretted my decision. They both started to freak out and run around. My male cat started to drool uncontrollably for the rest of the day from licking the product. My female cat was fine until two days ago when I noticed her starting to go bald where the solution had been applied. The male has been starting to pull his fur out as well. They both have not been the same since I've used the product. When I called the number on the back of the box they were helpful but pretty much just brushed off my concerns. I would NEVER use this on my babies again!!
Reviewed Nov. 3, 2015
Applied Sentry drops as per the instructions. Within a few hours our perfectly healthy border collie became violently ill, repeatedly vomiting enormous amounts, then passing an enormous amount of liquid bloody diarrhea that was 60% blood--it looked like a murder scene. The dog and I were up all night and are headed to the vet. After reading all the reviews, I can't believe this product--POISON to many pets-- is still on the market. I've seen a number of people who intend to sue; I hope someone follows through because I believe this is the only way to motivate Sentry and chains like PetCo will change.
Reviewed Oct. 29, 2015
Before you consider using a product like this PLEASE read these reviews because they are not exaggerated in the least! I used this product on my German Shepherd/Husky mix and at first everything seemed normal, but like most of these other folks right at the 3 hour mark she started to act strangely: Disoriented, nervous, twitchy, just not like she usually acts. Then after an hour of pacing she started to lose her balance, kept shifting her weight, biting and looking at things that weren't there, and then ultimately convulsing violently. So much so that I had to brace her with all my strength every minute or so for four hours. I thought she was going to die. I washed the product off immediately. She would not drink water for two days afterward and did not come back to normal for three days.
Shame on you Sentry! You claim to make safe products but you are harming members of people's family. I do not see this as safe, and I'm furious that she had to go through such an ordeal. Especially since this is sold over the counter at Petco! It's poison and you're disgusting human beings.
Reviewed Oct. 27, 2015
Applied to six dogs of varying breeds, mixes and sizes. Three of six reacted negatively with agitation, scratching, nervous behavior. Of those 3, one, a corgi mix, reacted very strongly, with extreme restlessness, anxiety, scratching, biting at air, rubbing. Bathed with dish detergent and dosed with diphenhydramine per multiple online sources within 12 hours of application. She is improved greatly. DO NOT USE THIS PRODUCT - EXTREMELY UNSAFE. If I could give less than one star I would.
Reviewed Oct. 26, 2015
Sentry Pro XFT61 - My husband used this product on our dog. She is normally a very calm dog. Within a few hours she was running around the house scratching on the walls and floors. Normally when let out she sits right next to you and doesn't even need to be on a leash. She ran away twice. He gave her a bath shortly after this odd behavior started but it didn't make a difference. When I came home I gave her another bath, still no difference.
I then found the 800 number on the package. I called and they explained that her reaction could last 24-48 hours. I was instructed to again bathe her with a degreaser dish soap like DAWN. Lather, rinse repeat three time. I did this, third bath in about 5 hours time. It didn't seem to make too much of a difference. She never slept for 24 hours couldn't even lay down was totally restless wanted to sit on top of me, keep scratching on floors. I would never use this product again. Was a terrible experience. The people on the help line were helpful.
Reviewed Oct. 18, 2015
I bought Sentry Fiproguard Plus for dogs 89 lbs-132 lbs. for my 108 lbs. Pit Bull, due to recommendation of the sales woman at my local Tractor Supply. Not even 2 hours after I put this on him his skin became very irritated. He broke out in hives and it has been 3 days later and he still hasn't cleared up.
Reviewed Oct. 11, 2015
I move from Vegas to CA and on advice for prevent control on pets used Sentry Pro XFT. My dog in 30 min develop side effect, losing controlling back legs. Please remove this product from market. I contact manufacturer and didn't got call back. She is 2 year old PUG with perfect medical record, no parasite or allergy. She is in perfect health, and up with all vaccinations. I got reports from DOC office and now I need to run all test. My puppy its not ok after applying product p002776-2, purchasing at Petco in HB, CA. I don't have/receive bad credit card. Will confirm purchase in ZIP code 92649.
Reviewed Oct. 5, 2015
Sentry flea control in greyish color box. I put it on my cats, nothing happened. My poor cats are being eaten alive. They tell you "Give it time." Well I have two weeks and guess what, they're not dead. My poor baby has red swollen eyes due to scratching. This is the worst product out there next to Hartz. Now I can't put anything else on them for thirty days thanks to this Crappy product.
Reviewed Oct. 4, 2015
We treated our 6-month-old Rottweiler with Sentry a few days ago. She started scratching almost non-stop. Yesterday I noticed her fur was "wet" where we applied the medication. Thinking it was just greasy, I wasn't concerned. Today I took a closer look because she was still scratching. Her skin is red and oozing. She definitely has a reaction to this flea treatment. We washed her with Dawn which I'm going to do again. Tomorrow we will be going to the vet. These products should be taken off the market!
Reviewed Oct. 4, 2015
My cat came down with fleas so over the last few months I've been treating her. Frontline, Advantix, organic shampoos, etc. All of which I waited the appropriate amount of time in between before trying the next. None of them however were working. A friend recently treated their cat with Sentry and said it seemed to work so I gave it a try. Horrible idea!!! I put it on before work and when I came home my poor cat was bald and covered in hives. It's late at night so I have to wait until tomorrow to see a vet. I bathed her with Dawn dish soap to remove the horrible chemicals. She seems to be doing better. Do every animal a favor, don't use this brand.
Reviewed Sept. 29, 2015
My husband purchased both collars at our weekly trip to Petsmart!!!! After this incidents we will surely think twice.. Tinkerbell had never had a flea. And putting the collar on it wasn't 24 hours I noticed her left ear as red as a tomato. Took her to the Vet. First we took the collar off her. Went to feed to got ear cleanse and powder with antibiotics in it. We used the powder on our horse but never thought about our dog. Well after three days looks like she's got to feeling better. I feel betrayed by the manufacturing. There's nothing to say but Don't Use This Product!!! Your babies will be better off with Frontline. We will never use anything that has their name on it. It's not worth it to us. We love our babies...
Reviewed Sept. 28, 2015
I gave my dog a flea treatment on Friday Sept. 25th. After about 20 min he was very restless, agitated and digging at his skin. I gave him two Benadryl thinking it would curb the irritation. It didn't. I gave him a bath using Dawn dish soap hoping to wash the POISON off of my dog. Dawn didn't touch it. Two hours later, another Dawn bath. He was still very restless and irritated at 3 am. I looked at his skin and it was very red, blotchy, and looked burned. I called the vet Saturday morning. Thank God she was able to get his in. She gave him a very high dose of steroid and Benadryl.
Finally after being up for over 24 hours he was able to rest. I noticed on Sunday he was still itching a little. I took him to the vet this morning Sept. 28, 2015, and the vet had to shave him where his skin was irritated. I am $300.00 into this incident and plan on calling Pet Supplies Plus to ask why they are carrying this POISON at their stores.
Reviewed Sept. 27, 2015
I'm so sad and nervous!! I'm mom to two adult cats (Uno, 12 and Gary, 5) and one kitten too young to treat. My Gary goes outside because he insist but the other two are indoor kitties. Of course Gary brought fleas inside and I noticed scratching about a week ago. I went to PetSmart because I couldn’t afford Frontline or Advantage, I read the ingredients of Sentry and it seemed ok. Treated the adults only and left to run an errand, came back both adult males were foaming at the mouth and lethargic. This stuff must be extremely strong, the whole first floor smells like it and after reading reviews I'm starting to panic. I am suing if anything happens. This is wrong and has never happened with any products I've ever used!!
Reviewed Sept. 23, 2015
I bought this product from PetSmart yesterday after my 11 month year old Bichon Frise puppy showed signs of fleas. I decided to take the cheap route and purchase this over Frontline. I REGRET IT. An hour after application she started running frantically, digging at the furniture and burying herself, yelping, biting at her skin and making odd noises. Her skin was bright red and that's when I knew it was that poison! I've been up all night and morning rubbing her infected area to try and give her some relief and let her sleep. The minute I stopped rubbing her she would go in a frenzy again. I called poison control and they told me to keep washing her with Dawn and give her half a Benadryl. So far she is recovering but I had my doubts. I don't want any loving pet owners to have to go through the misery I felt. Please avoid this product at all costs and do not take the cheap route!
Reviewed Sept. 20, 2015
Sentry flea products are really bad. I have never experienced the reaction my cats are having from any flea medicine ever. I have multiple cats. I have every last one of them drops a couple days ago. My nephew woke me up concerned he had thought the one cat had rabies cause he was like drooling really bad. After drooling really bad he was shaking a lot twitching and having severe tremors. So later in the day I noticed all the cats having problems. If I would have known this was going to happen I would have never bought it and would have purchased Frontline. Also it seems to not kill the flea - I keep seeing them. I also am concerned because my cats keep itching, scared they may have a bad skin reaction and the fleas are still there. Poor guys.
Reviewed Sept. 14, 2015
I have a one-year-old Cocker Spaniel. I usually use Advantix II, but I saw this product at Pet Supplies Plus and since it boasted a more natural treatment, I tried it. HUGE mistake. Lexi is a young dog, so she's generally active and energetic. But an hour after applying this poison, Lexi literally COULD NOT be still for more than five seconds at a time. She began panting excessively, hiding under furniture, scratching not only herself, but almost obsessively digging and scratching at the carpet. She would try to eat, but she would get a bite in and jump like something shocked her.
I put this product on her at 2 pm. An hour after she began acting erratically, I searched Google and saw all the negative reviews about this product and was horrified!! Lexi was doing the same thing and exhibiting all the same behaviors! I immediately gave her a bath but after drying her off, she was still behaving the same way. I gave her another bath around 10 pm that evening but she still seemed the same. She wanted to lie down, but every time she tried, she would jerk back up suddenly. When she began crying, I got really scared and took her to emergency.
Finally got home around 5 am after they'd given her a shot of Benadryl and she finally seemed to be able to relax and go to sleep. She still seems to scratch suddenly, but the constant pacing, panting and restlessness have stopped. I still have to give her Benadryl to keep her calm. I'm gonna be watching to make sure she doesn't develop chemical burns like I've seen on here. I feel horrible that I put my baby through this and am BEYOND angry that any pet store would sell this item after all the complaints about it. Whoever is in charge of quality control needs to be fired.
Reviewed Sept. 13, 2015
I bought this for my chihuahua and an hour after applying the liquid from her neck down her back to her tail, her skin became tomato red and she started going crazy running in circles, biting at her skin, barking, growling, crying in desperation. It's been 24 hrs and she has not slept (nor have I), not had a moment of peace! She is in bad shape! I returned the stuff to Petco, got my money back but told me they aren't responsible. They gave me half off of an Aloe Vera spray which is not doing much. I want to sue this company!
Reviewed Sept. 2, 2015
After recently moving (not by choice) to a new area with my 9 year old male cat, Jax, he suddenly became infested with ticks and fleas. This was our first experience with these horrific little pests, causing both of us to become completely frantic. Jax is a very laid-back feline and has enjoyed good health from day one. The move had thrown his flea treatments off schedule. Knowing our plight, a friend offered this new flea and tick product to me for free. I viewed this as a blessing because the move had taken all of my funds and then some. I accepted and thanked my friend for trying to help. My mistake was not checking out this product before using it...big mistake...huge!! I applied the Sentry Natural Defense squeeze on flea & tick treatment to poor Jax at bedtime. He immediately began to salivate and continued doing this for at least thirty minutes before it finally abated, unlike the very worried feeling that remained with me.
That was two weeks ago. After trying to research and self-diagnose my cat with online information, I found myself back at the Sentry Natural Defense website, but this time I found the reviews and complaints...and bingo!! I had found the culprit!!! The very first review that is posted on this site references the writer's cat and their use of this same product I am now referencing in this review. I do not know the writers of any of these postings but the one I just mentioned above could have been written by me, because the experiences were identical after both cats were treated with Sentry Natural Defense squeeze on flea & tick treatment for cats. After that initial dosing that I applied to my cat's neck area, he has ceased eating, drinking, and using his cat box. He has also kept himself isolated from every other living thing, including myself. There is no other place on earth Jax would rather be than by my side at all times, but not anymore!!
I had 2 dogs and 2 cats two years ago. I lost three of them this past year...my babies! Jax is the only one I have left. If I lose my beloved friend to something as unnecessary as a deadly product that was placed on the market by money-hungry...well, I cannot even finish this sentence. Instead, I'll leave it like this...I'm watching my sweet Jax as he is lying here next to me. He is looking up at me with those weak/sick, green eyes, and all the while he is laboring to get his next breath...
Reviewed Aug. 31, 2015
Please do not use this product!!! I have two dogs (age 3). They are brother and sister. My male dog went into seizures for 3.5 hours and was fine afterwards. HOWEVER the female dog is fighting for her life!! She always licked her brother's ears and she got the worse of the toxins. A 36-hr seizure. This began on 08.27.15 at 9 am (fever of 106). Was at the vet by 10:15 am. I was able to bring her home on 08.29.15. She is on Phenobarbital and heavy muscle relaxers. Her motor skills are horrible and can barely walk. We are not out of the woods yet and I am having to give her round the clock constant care. We don't know if she will fully recover... Biscuit and Gravy (my dogs).
Reviewed Aug. 29, 2015
After the first application I did not see any adverse effects (other than the horrible smell). However, the second application caused My 3 year old English Bulldog to break out in the worst inflamed skin rash I have ever seen! He never, ever yelps in pain until this product! It is breaking my heart just to try and wash the product off because I know it hurts him so much!! I'm in for class action lawsuit!!
Reviewed Aug. 14, 2015
Our cat who is strictly indoor snuck out a couple of weeks ago and we recently noticed fleas on him. Not an excessive amount, but enough to make me aware. We bought this flea and tick control last night at our local animal supply store thinking this was going to be a breeze. We gave him the application between his shoulder blades. The next morning we noticed he was really freaking out running all over the house looking for somewhere to hide. Our cat is typically very social. He was panting and not eating or drinking or going to the bathroom. We tried to coax him out of hiding with treats and wet food (his favorite) but nothing would work.
As the day progressed, all he wanted to do was be isolated. After reading that someone's dog had passed after using this product recently, we became very concerned and called the 24 hour hotline number on the back of the box. We were advised to bathe him in dawn 3 times and monitor him, possibly needing vet assistance if there was no progress. While bathing him, he was completely limp, definitely not normal for any cat. So far he has bounced back to some degree, but is completely exhausted. Stay away from this product. I don't know why any store would sell this after having so many bad reviews!
Reviewed Aug. 11, 2015
Used on my 11lb Chihuahua mixed. Her belly was very hot. Washed the stuff off with Dawn dish detergent. I used cool water to help cool her down. They people should be sued. They have no right to mess with our animals like this.
Reviewed Aug. 11, 2015
This product is total **!!! I just want to write to the maker of this product and I want my money back. Period. Obviously they know the product is BS. What is making me SO extremely mad right now is that I have a 15 year old Chihuahua who is blind and the fleas are driving him crazy and I was so happy when my husband brought this product home... to only find him running back and forth from room to room in misery! I want my money back so I can buy a product that does work!! FRONTLINE!! I HAVE THE UPS OFF THE BOX.
Reviewed Aug. 11, 2015
I put the Sentry Pro on both of my huskies yesterday morning (8/10) and last night my female wouldn't stay still, kept running all over the house, then would lay down. Her nose and head seemed overly warm, and she kept biting at a certain area. I finally pinpointed it and it's the area where I put the flea and tick medicine on. The skin looks pinkish, and when you touch the area she kinda yelps. She is eating and drinking. And from what I am reading in the other complaints, I need to bathe her as soon as I can. The male husky was rolling over on his back a lot outside so I am guessing he's having issues as well. Ridiculous to sell a product like this for animals. They cannot speak for themselves and tell us what is wrong. Stop trying to make a buck and just make a good product.
Reviewed Aug. 10, 2015
I bought Sentry about two months ago and put it on my dog. I didn't notice anything at first because I had to leave for a few hours. When I got home he seemed fine. When I pet on him and hugged him I broke out in hives and my hands swelled up. It went away but lasted for a few weeks. During that time I noticed my dog Bayr losing his fur on his ears, anus, belly and legs. He had sores on his neck too. I immediately bathed him in dish soap and have several times since. The fur is just not growing back. I never had any problems like this before! He is always itching and has sores because he is so itchy. I will never use this product again.
Reviewed Aug. 9, 2015
Sentry Natural Defense flea and Tick drops - Purchased this product yesterday and applied this morning to my two Maltese. I was thinking because it was "Natural", it would be safer than the other flea control drops. They both hid and sulked all day and their skin was irritated. The drops did not stay between the shoulder blades like Advantix or the other flea prevention products do, but RAN down to where the dog could be able to lick it off if they tried. The dogs stayed in my room sulking.
Finally, one of them came to the living room where I was and laid on the rug. I was OVERCOME by the SMELL of this product and developed a migraine/sinus headache so bad, I felt like I was going to have a stroke. I immediately bathed both dogs with DAWN dish liquid. It took 3 times to get the product out. While bathing them, they both STILL had FLEAS. The dogs are acting back to normal now and my headache is subsiding some. HORRIBLE PRODUCT. DON'T BUY!! I am hoping for a full refund.
Reviewed Aug. 7, 2015
DO NOT USE! This is a terrible product. Used it on my 10 month old Samoyed. After 15 min she was running around scratching and very anxious. We immediately washed her 2 times with water and soap. She seems to be getting better now, but I am still mad at PetSmart for selling this product and for Sentry for even making such a horrible product.
Reviewed Aug. 6, 2015
I have a 15-month old poodle (Ms. Bella Mae). She is very active, healthy, update on shots, and very loved! I had heard of the Sentry Capguard (Nitenpyram) products - tablet form. I thought I would try it because Bella did not like the liquid you put on the neck area. Friday night (7-31-15) about 7:45 pm, I gave her a pill. We played outside, had a very fun evening. Going to bed about midnight, I could tell she was getting tired. Ms. Bella sleeps at the foot of our bed on a blanket.
Around 6am, my boyfriend got up for just a few minutes but noticed Bella didn't even move, which was unlike her. He reached down and patted her, she looked up at him and then laid her head back down. I got up about 6:30. I noticed Bella wasn't acting her full of energy self. I thought she was tired. We went outside as usual. She pooped and gave kisses to Mickey our cat. Then went and laid under a bush. Not thinking anything of it. I went to dress and get ready to leave when I went out to get Bella to put her inside. I hollered for her she would not move. When I went to her, I knew something was wrong. Sure enough. Ms. Bella had passed. She was not breathing. It was an awful moment. I believe this medicine had something to do with her passing. I cannot prove it just yet but I know she was fine Friday night and within 24-hours of giving her Sentry Capguard she was dead!
Reviewed Aug. 6, 2015
Shortly after I put this product on my golden retriever -- five days ago -- she started quickly pacing around my home, panicked and agitated, which she has never done before. Since then, she has been almost constantly scratching and biting herself. I plan to take her to a veterinarian ASAP to get some relief for her.
Reviewed Aug. 4, 2015
I can agree with the other reviews. My 70-lb pitbull who has skin irritations already is having major muscle spasms in her back and feet. Where the medicine was applied is so painful. She will not even let you touch her. With the other recommendations and reviews I will bathe her in Dawn and have already given her Benadryl. We are going to see if that helps, but if not the vet for sure. This product should never be allowed to be sold!!
Reviewed Aug. 4, 2015
I put this on all three of my dogs. One of them was lifeless all evening. Now they are itchy and scratching and digging all over their bodies. I will never use this product again. Found ticks on them too!
Reviewed Aug. 4, 2015
Yesterday afternoon (8/2) I bought this product at PetSmart for my cat and today (8/3) he is in bad shape. Not eating, shaking, isolating, and can hardly walk. I just took him a bath to try to take this poison out of his body! I really hope that works! For over 13 years we have used Frontline and Advantage and he has never had this type of reaction. I beyond upset and my kids are crying, thinking the worst. I hope he gets better because we can't imagine something happening to our cat. DO NOT BUY THIS!!!
Reviewed Aug. 4, 2015
I put this product on my 6-year old pug around 9 pm. Around 9:30 she started going crazy, running around the house, rubbing herself against everything, then she started panting really loud, then she was convulsing. I then read the warning and said to give the dog a bath using Dawn detergent. So I gave her a bath which seemed to help for a half hour until she started running all over, whimpering, and making a weird bark noise. At this point I have been up all night and had to work real early, so I called the emergency hotline where the guy told me to keep giving her baths and also apply cold compresses and if that didn't work, to put topical vitamin E oil on her. Finally after almost 24 hours later, she is feeling better. And on top of that, I also put this on both cats and it literally gave them bald spots where it was applied.
Reviewed Aug. 1, 2015
My own fault for trusting PetSmart, thinking that they actually provide safe products. Sentry flea/tick brand is hands-down the worst. Both of my cats became sick and required a vet visit after using this product. I myself became very nauseous when dealing with the product. It's clear from personal experience and other reviews that this is not a company to carry in any pet store.
Reviewed July 31, 2015
It's 12:16 am, my 9 y/o Jackabee is FINALLY asleep in my bed, but wheezing. Applied one tube of this poison this morning (always outside with gloves on). After two hours, the dog was panting, running, anxious, biting his rear like it was really hurting. Couldn't settle him at all. Bathed him in Dawn around 5pm, still no change. I feel assaulted by a company I trusted and I can't wait to tell both PetSmart and my Banfield Vet what I think of this toxic waste. Even our cat, who never goes near the dog, threw up bile. We have had a horrible past year, due to the heat & humidity, but I will never use this product again.
Reviewed July 30, 2015
I took our shop dog to PetSmart on Tuesday to be groomed. While I was there I purchased Sentry PRO XFT40 flea & tick squeeze-on for dogs. It was on sale for $12 for a 6 month supply (should have warned me). Upon returning I immediately placed the tube on her neck/back area and with a few hours she was anxious, pacing, itching (after just receiving a flea bath), frequent urination, loose stool, etc. The following day she was still experiencing these problems. I finally looked up side effects from this Sentry product and found many more complaints that matched my description. I have now bathed her AGAIN in Dawn dish soap and am hoping for better results this afternoon.
Reviewed July 30, 2015
Gave my dog Sentry flea med yesterday. Noticed it seemed to puddle on her back unlike the name brand. Early this morning she was too warm, wouldn't eat, listless, no drinking water. So I Googled the related deaths from this product and immediately bathed her. Instant change! Right away she Ate big bowl of food and is running around. Dodged a bullet!!! Hope this helps someone if they have this problem. Bathe dog and toss this crap! She's a snorkie. FYI, told they have sensitive skin.
Reviewed July 28, 2015
Fiproguard Plus for dogs (fipronil, 9.8% and (S)-methoprene 8.8% - This product was applied to a 90# and a 100# Golden/Lab mix in July, 2015. Fleas were continuously present for 4 weeks on both dogs, and each dog spent an unusual amount of time flopped over on their backs, rubbing it on the ground, as if it were a constant source of irritation. At $47/3 doses, it seems like a class action is in order.
Reviewed July 27, 2015
I purchased Sentry Pro flea and tick medication last week. It is poison. I was going to the mountains with my two dogs for four days so I bought this product and applied it as directed. Within 12 hours, one of my dogs was panting, jumpy, restless and scratching like crazy. Knowing that nothing else in their last 12 hrs was different. I Googled the product and was shocked at what I found. It can lead to paralysis, seizures and even organ failure. My Diego's reaction was also common among the comments made here. I am appalled not only that Sentry makes this poison but that Petsmart sells it. I had to cut my vacation short and get down the mountain so that I had access to an emergency vet if necessary.
Reviewed July 24, 2015
We gave our 3-year old male pug Sentry Pro XFT in the morning, left for work and arrived home to a very sick pug. It's now 24 hours later, no sleep for him or us, $120 emergency vet bill, four baths with Dawn soap, Benadryl, and steroid shot later and STILL he is pacing, erratic breathing, scratching, restlessness, moaning, and fever. As a pet parent I feel absolutely horrible that our pug was exposed to this at our own doing. This product should be taken off shelves (PetSmart)!!!
We use PetSmart because we TRUST that they have our pets' best products and services however this is the type of product I would expect to find trying to save money and shortcut quality, certainly not to be purchased at a trusted company who claims to care about their customers and the pets that are treasured by their owners. As for Sentry Pro, YOU KNOW THIS PRODUCT IS BAD!!! I had no problem finding similar experiences, ALL DISTURBING!!! I think a class action is justifiable!!! Consumers, please, please beware!!! Tulsa, OK.
Reviewed July 23, 2015
I purchased this product(Sentry fiproguard plus) for my cat and dog not knowing about it but on the box claims to be the same as Frontline. I applied the first dose waiting about 15 days. I knew it was not working so I applied another dose thinking it would work after that but it is doing nothing. I spend 181.00 for this product. I think I should be entitled to a refund for the remaining product.
Reviewed July 23, 2015
I have a 20 lb Boston Terrier that we just found out has flea allergies. After applying it to him 6 days later he STILL HAS FLEAS!! This stuff "claims" to have the same ingredients as Frontline does. If it did... it would work!!! I will NEVER recommend this ** to anyone.
Reviewed July 23, 2015
Yesterday around 9 AM I applied "Sentry Pro XFT" to my 3 year old Puggle and left for work (first application ever). I got home in the afternoon and was told that she'd been scratching and shaking some during the day. By the late evening (about 9 PM) she was inconsolable. My wife tried to pet her and mildly scratch her back, and she yelped very loudly, obviously in pain. I read the back of the package, which suggested bath and "rinse with large amounts of water" for the continued sensitivity. We did that, and it seemed to help, for about 10 minutes. 30 minutes after her bath, she came over to me, wrapped her tail closely around her and sat down, her bottom pulled in tight to her legs. She looked up at me with her ears down and back, I could only imagine her thoughts as she sat beside me looking at me (this is highly unusual for her, in fact I don't think I've ever seen her do this).
She didn't sleep much last night, and is still showing signs of irritation this morning, still seeming to look to me for help. I looked up some Petco product reviews, and now this site, and I'm sick to my stomach that a company could market a product that obviously has such poor performance and clearly a majority of pets have significant medical reactions. I WILL NEVER BUY SENTRY PRODUCTS AGAIN. I would easily join a lawsuit or any other legal action to shut them down. I will keep my eye on any new stories I see, and would love to be able to tell anyone working for them how horrible the product is.
Reviewed July 20, 2015
We used this product on a 3 year old Alaskan Malamute and a 7 month old Leonberger. Two days later we were sitting at the Emergency Animal hospital at 2:30 AM! This was almost two months ago. After all the complaints this product is still readily available. Why? The Leo was biting and scratching at his rear end. The malamute was trying to tear out his own throat. We went through a miserable week with them and Sentry said it was because we applied it improperly. I can't count the number of times we used Advantage and/or Frontline on the dogs in the past 35 years. Never once wound up at a vet!
Reviewed July 20, 2015
It is 3:45am. I gave my 2 small dogs this flea product around 8:00pm. Within an hour, one of my dogs started whimpering and having tremors. I thought it was just him because he does have a weak stomach. He cried and cried for an hour or so until my other dog started crying and jumping around. They are restless. I tried to walk them outside, my boy didn't even raise his leg to pee. He squatted!! I have given both of them baths in Dawn. It is no help at all. I am sitting in the bathroom with them trying to keep them as quiet and comfortable as I possibly can. This is absolutely ridiculous!!!!!
I will be letting Petsmart know!! If my dogs are not better by morning I will take them with me to show them the awful product they are selling. My boy is here crying and rubbing his face in the floor. My girl is here breathing heavy and scratching like crazy. Neither have even thought of resting let alone sleeping. This is crazy. I want to cry and scream!!
Reviewed July 20, 2015
Do NOT use this product!! Tried this because it was a little cheaper. Needless to say just an hour after applying, I could tell something was not right with my dog. He's a 45 lb wheaten terrier. He has been crying, shaking and in distress. It's now 2 am and I have given him 3 baths now to wash off this poison!! After reading the other reviews, I won't be sleeping tonight. Not worth it - this product needs to be off the market immediately!!!
Reviewed July 15, 2015
I have 5 cats, and I purchased this product to save a little money. It claims to have the same active ingredient as Frontline. We followed the directions on the box when applying it to our cats. My 13 year old cat started to salivate heavily within minutes of the application and lost her appetite. The other 4 cats were lethargic and lost their appetites as well, but were fine after a couple of days. My 13 year old cat died within a week of using Sentry on her. My husband and I thought it was because she was old, and it was her time.
One month later we switched back to Frontline; we had one tube of the Sentry remaining. Instead of purchasing another 3 pack of Frontline, we used the remaining tube of Sentry on our 8 year old cat. He started to display the same symptoms as our 13 year old did the month before. He is currently at the pet hospital having fluids pumped into him and being tube fed. We hope that we were able to get him to the vet in time to reverse the damage this product has done to him. This product should be recalled.
Reviewed July 14, 2015
My cat and dog still ended up with fleas and my dog has white hair and this turned his hair yellow like pee. My house became infested with fleas and NEVER will I use this product. So disappointed. I will stick with Frontline - it's truly the BEST for the money.
Reviewed July 12, 2015
I gave my dog the Sentry Pro flea and tick squeeze-on for dogs last night. Within and hour he was acting very hyper, trying to gnaw at his paws, legs, tail. He wouldn't walk long to go to the bathroom and would quickly sit down and act paranoid. I can't believe the other reviews that I am reading were the same side effects that my dog is having. I'm just washed him and gave him some Benadryl. I am hoping he returns to normal soon. I want this product off the shelves now. I'm calling the news here in Los Angeles right now.
Reviewed July 11, 2015
I bought this product as a supplement to her monthly flea/tick product. Flea season is bad where I live this year. When I first put this product on, I did not notice anything strange. But within about 3 hrs, my dog, a Pug, was going crazy. She was crying, rubbing her body on the ground, and just hysterical. I started researching this product on the internet and can not believe this is still on the market! I am now doing the washing with Dawn soap (2x so far) and just trying to console her as much as possible. This product should be pulled off the shelf! DO NOT USE!
Reviewed July 11, 2015
Please, please do NOT use this product! It gave my beautiful eight month old golden retriever puppy a horrible chemical burn after a typical application where I followed all instructions. Even after three washes and emergency vet treatment, she is in extreme discomfort. I repeat - do not use this awful product! Given its track record, which I have since become aware of, I am shocked and saddened that it is on the market.
Reviewed July 8, 2015
Sentry Natural Defense flea and tick for cats - This product made my cat lose his fur where the product was applied and the skin has become infected, with blood and pus. He has lost his appetite and is lethargic. I took the remaining 2 tubes in the box back to Petco and they refunded my money. But getting the money back is no trade for the suffering my cat is going through right now. I feel sick about this, an awful product!
Reviewed July 8, 2015
This is the worst product ever. I use it on my cat. Still has fleas. You we shampoo still has fleas, used carpet flea powder still has fleas. Treated the cat again and still has fleas. I am allergic to fleas. This is the worst product paid $10 for. Some of this stuff is the worst product. Take it off the market. Somebody needs to do a class action lawsuit.
Reviewed July 5, 2015
After giving my baby this product as directed, his eyes dilated and never shrank. Two days later I had to put him to sleep. He could no longer walk. The blood was nearly drained from his weak body. It was awful. I don't usually use over the counter flea meds but thought I would give it a try because he was infested. I am heartbroken. Then I was told that this brand is one of the worst for toxicity to animals. I'm angry.
Reviewed July 4, 2015
I applied Sentry Flea med on the backs of my two Beagles. Within minutes of application they both were restless, trying to scratch and rub off. One of my Beagles started shedding terribly, the other lost a patch of fur and his skin became very pink. Thankfully they both are ok but I will not apply the remaining tubes in the future. It was not worth the pain my pets endured to save a few bucks. This stuff is no good!
Reviewed July 3, 2015
We purchased the Sentry Flea and Tick Squeeze Treatment from PetSmart and applied early morning. By evening our dog was lethargic, breathing heavily but shallow and wheezing, shaking and completely not his normal self. He then proceeded to vomit twice. We noticed he was extremely hot to the touch. The next day he was still somewhat lethargic and would not drink water. Today we noticed his lips were swollen and he was still warm to the touch. He has had loose stools as well and has been scratching. I would not recommend this product to anyone. Alternative options may be more expensive but it is not worth seeing our beloved family pet as he has been for the past several days. After reading the other reviews, we have immediately washed him in Dawn dish detergent and are hoping to see him return to normal.
Reviewed July 3, 2015
Some cats react differently to medications. My cats haven't had any bad reactions to PurrScriptions Plus but that doesn't mean your cat won't have a reaction. Other folks have had good experiences with Frontline. One of my cats nearly died from a reaction to Frontline. Apparently she is allergic to methoprene. If you think you can just put some medication on your pet and fleas will go away - well maybe it happens if you're lucky. I used PurrScriptions Plus, bombed the house twice, put cedar chips in strategic places (places I can't easily clean), brushed Borax into my carpets (neat trick - it cuts them up and they dry out and die), and then we finally had no fleas. I'm not saying it's good. I'm not saying it's bad. I'm saying that with any pet medication you must watch your pet closely because there can be a reaction - just like you can have an unexpected reaction to medication.
Reviewed July 2, 2015
My 23 lb French Bulldog had a severe allergic reaction to this product. This was the first time we used a Sentry product. There was no warning on the packaging about any adverse reactions to the product or suggestion to do some kind of sensitivity test. The dog became hyperactive and panting and twitching within 2 hours of application. We gave him 3 baths using Dawn dishwashing liquid and gave him children's Benadryl. It is 36 hours later and he is still having problems that are very slowly getting better. No one slept last night!
Reviewed July 1, 2015
As with most of the complaints on here, I gave my two dogs this application and within an hour I knew something was wrong. It is now 5 hours later at 3 am and I am bathing my dogs trying to relax them. I have used numerous kinds of these products in the past and never had anything like this happen. I am so upset that I caused my sweet boys so much discomfort. This product should be removed from the shelves!
Reviewed June 16, 2015
Not long after I used the natural flea medication on my cat, he began drinking a lot, lost appetite, lost over 3 pounds, and developed ulcers on his gums. Diagnosed with kidney failure. Only a 2 1/2 year old cat. I am convinced this product was toxic to my cat and led to kidney failure. I've seen other similar reviews. How does this become a class action lawsuit?
Reviewed June 15, 2015
I have an 11 year old pom and just brought home an 9 week old mini Aussie/heeler puppy and bought this product without first reading reviews. I bathed both dogs and later applied the product to them. Nothing out of the ordinary happened until after I read these reviews and decided to get up and bathe both of my babies in dish soap. Now it seems they are both scratching and my puppy is steady licking her foot and seems like she cannot relax. I don't know if it is me being hyper sensitive but now I'm extremely worried. If things are not better in the morning, we will be making a trip to the vet. I am praying for no ill side effects. But my question remains... WHY IS THIS PRODUCT STILL ON THE SHELVES?!?! I would be heartbroken if something happened to either one, or both, of these precious babies!
Reviewed June 14, 2015
Almost instantly after applying the product as per directions, my dog was clearly uncomfortable, in pain, and even acting paranoid and scared. I washed him off with cool water. This did not seem to be enough, so I then shampoo him and two days later he has welts where I applied the product, his belly has a rash and his ears are covered with red bumps! He has been running a fever of 103.9 since I applied this poison! I am furious and I would love to apply it to each and every ** who is responsible for this toxic product. Shame on you!
Reviewed June 12, 2015
Exact same story as all of the other ones. Woke up at 3 this morning to my dog whining and running around. Read these reviews, and not to be dramatic, but probably saved my dog's entire back. I put Dawn soap on his back, washed the product off and then put Benadryl. Thank god he's fine now, I got luckier than some of the others, but I want this product off the market. I called the Sentry customer line and they moved me over to their emergency medical line. The customer service alone was awful, but the things she was saying were worse. She told me it was a dry skin battle and vitamin E would be fine. I told her that he has dry skin, we put vitamin E on him all the time and that wasn't this. I told her I had the same experience as all of the other pissed off people on this site and Amazon.
She told me that I have to keep in mind that I'm looking on the internet and people can say whatever they want. I told her had I not saw those people she was calling liars I wouldn't have known about the Dawn or Benadryl and my dog's skin could have been completely burned. She got pissy, told me it was dry skin again and said my case would be looked at. Glad to know after all of the cases this crap is still on the market. After a few of these happen you think it would be recalled? So mad that this might happen to other animals' owners. Hate this company right now. The customer service lady was nice though. Just going to put that out there.
Reviewed June 12, 2015
Gave my dog the sentry flea and tick as directed on her back. She became agitated, restless. She could not get comfortable. She was itching terribly, and after 4 hrs I checked online saw negative reviews, bathed her in dawn and off to the emergency animal clinic we go at 3am. Home at 4 am and back to the vet this morning as she is still not doing well.
Reviewed June 11, 2015
Below is a copy of the review I had written on Sentry's website for this product. Received an email back the next day that they won't post this as it didn't meet their website guidelines. Go figure - if you rate something bad they just won't post it!!! It's been 2 days now and my dog is still having issues.
Heading: Deadly for your pet also. Purchased product and on put it my dog in the evening. About 2 hours later my dog was sick, whining, restless, panting & was up all night. Called our vet the next morning and was told a high percentage of dogs have a bad reaction to this product and to never use again. Checked this out on the web about problems with this product and there are 1000s of complaints with the same issues. If you care about your pet, check it out first before you purchase this product. And believe the complaints as they are true. After checking it out I can't believe it's still on the market and neither can my vet.
Reviewed June 11, 2015
This is the first review I have ever wrote, but I wanted people to know this happened to my pet too. I bought Sentry PurrScriptions Plus from PetSmart. About 20 minutes after I applied it, our cat was violently throwing up. Then I noticed fur missing where I applied it, and red burn on her skin. I felt terrible! I just wanted to prevent fleas and ticks. I read the instructions again to make sure I applied it correctly, and I did. I also checked to make sure I bought the correct weight for my pet, and it was correct. Hopefully with enough bad reviews, they will not sell this product anymore.
Reviewed June 7, 2015
I purchased Sentry PurrScriptions Plus for Cats over 5 lbs for my 5-year-old cat, Peanut. After reading the other reviews on this site, I'm grateful that she only had a mild skin reaction that made her very irritable. She was whining at me trying to tell me she didn't feel good. As other reviewers suggested, I washed her 3 times with Dawn dish liquid. She was such a good girl! I panicked and took her to the emergency vet where they gave her a shot of Cortisone and said if she wasn't vomiting she was probably okay. I'm all for an inexpensive way to prevent fleas and ticks and mosquito bites, but not if it's going to make my animal miserable.
Reviewed June 7, 2015
I put this product on my dog about 6pm today and now it's after 1am and she is up restless scratching and rolling around and vigorously licking and making sounds with her mouth because she is salivating soo much. She can't sleep and neither can we. After reading all these reviews I think I will probably have to take her and put her in the bathtub right now in the middle of the night. I gave her Benadryl already but she is still acting funny. She has never had fleas - just found a tick on her and I have never used any treatment. She is better off without this stuff I do believe! Taking the product back to the store and throwing it in Petsmart's face.
Reviewed June 4, 2015
I put the product on my dog to protect against fleas and ticks. Within hours she became anxious and agitated, her tail went crooked. She won't relax. I called the number on the box, they said wash with Dawn dish detergent. And it will clear up within 48 hrs. My poor dog is very uncomfortable.
Reviewed May 31, 2015
I feel like I have given my dog poison. I have a 25 lb Cavachon and purchased the Sentry product at PetCo hoping they know about the products they sell. By the next morning "Khloe" was obviously in pain. Almost like when I had shingles, she scratched and twitched indicating to me that this was something neurological. She has been awake and miserable for two days. I finally looked online and read the numerous warnings from other pet owners. Shame on you Sentry and for PetCo continuing to offer it.
Reviewed May 30, 2015
I should have listened to other consumers on this site but I took my chances anyways because my dogs really needed tick medicine. BUT NEVER again will I buy stuff from this company. I trusted them, but it looks like I should've trusted the reviews. My dog is not acting himself now and he's frantically panting. His hair is balding in one spot on his back and he won't leave it alone. I can barely touch the area without him crying. He's acting out and only feels better if we constantly pet him to get his mind off the area.
Reviewed May 29, 2015
Within a couple hours of giving both my beloved Westies they were panting, running from room to room. Rolling in the grass. Rubbing under cars to get the product off. Acting like crazed paranoid dogs. I wash them and called company. They felt above us. I will take them to the vet in the morning. We have health plans for both dogs and are very disappointed and frustrated. Sentry advised not to take my boys in. DO NOT BUY.
Reviewed May 28, 2015
I purchased Sentry Pro for my 6 year old Aussie. Just hours after application he started losing fur, by the next day he had bald spots on his shoulder blades and by his tail. He then started to become more lethargic and refused to eat. I took him to the vet and they confirmed he had chemical burns secondary to the medication. He was placed on medication, bathed with Dawn, but is still very much not himself. He is back to the vet today because of continued lack of appetite and energy. Please DON'T BUY THIS!!!
Reviewed May 28, 2015
I applied Sentry Fiproguard Plus to my dog, and she started itching soon afterwards. My husband thought she must of had fleas and the product is making them move around. Over the next week her itching got more intense to the point I knew something was wrong. I took her to the vet where she got 2 shots. Her skin was red, her ears looked horrible, and she had severe itching all over.
Reviewed May 27, 2015
It was time for my two cats and one dog to receive their monthly flea treatment and I decided to try this product because I had seen it on commercials and it is a little cheaper. After 6 hours, my younger male cat started having seizures and vomiting. I saw no evidence that he licked it and it was applied high on the neck and should be impossible to reach. I washed the product out with dish soap since I had read that many people on this thread had to do that. After another hour of him continuously shaking and crying in pain I parted the hair on his neck and saw huge burns. I applied Benadryl cream and calamine lotion to try to help. He will be going to the vet in the morning.
I have owned animals for 25+ years and have had my pets on flea prevention for years. I blame myself for switching products but I still don't understand how this junk is still on the market. Please, please people... Do NOT use this product. Very scary!
Reviewed May 23, 2015
I used your product Sentry Fiproguard for dogs on my 70 lb. Shepherd/mix. The odor is so offensive that I can't wait to bathe her. I have never used a product so offensive in my life. The package came with 3 doses. The remaining 2 doses are in the trash. Hopefully your product works. I'll never put your product on my dog ever again. In addition, your product turned my dog's black hair, white. I am unable to pet my dog as the odor transmits to my hands. Why does your product stick the high heavens?
Reviewed May 21, 2015
Our dog has had a bad reaction. Do not use this product!!! Never with other oils, only this brand. Other reviewers said same thing -- poison.
Reviewed May 19, 2015
I read the box and it said nothing about an older cat taking this. I gave these to my sweet Patches May 1 because her fleas were so bad. She was 20. I could tell she got relief from the drops. About a week later I noticed she started going down. I thought it was her age, that it was her time. But the cat was as healthy as a 3 year old. She died today, May 18. I think it was the Sentry because she was in such good shape before the drops. So, be sure to ask your vet before giving your cat Sentry flea drops. And she did not die a pleasant death.
Reviewed May 18, 2015
If you are reading this at 4 am after applying Sentry to your dog and they are in pain and freaking out (as I was 2 days ago)...go wash them in DAWN dish soap ASAP! I cannot believe this product is allowed on the shelf. We bought the product at Petco and applied as directed. Within an hour our dog became restless and agitated. As the night went on symptoms got worse. Thank God for this site and the recommendations. It has been 36 hours and she is still not herself. In addition I have a cat that is now throwing up (even more worrisome) since last night. HORRIBLE PRODUCT & SHAME ON THE MANUFACTURERS.
Reviewed May 18, 2015
Used it on my dogs and didn't kill nothing. Fleas were worse and made red wells on my dogs and very deathly sick. Tried to write to company, asked for a refund, no response.
Reviewed May 15, 2015
I purchased Sentry Natural Defense Flea & Tick for Cats at my favorite local pet store. They focus on natural, eco-friendly products and I've trusted them for years of happy purchases for my cat. I decided it was time to start treating my 5 year old cat for flea and tick prevention because it's getting warmer again and opted for Sentry Natural Defense because it was the only one offered at the store and I thought going with a natural option would be even better than the products I had used on her before. The moment I applied it between her shoulders she ran away and a profusely started frothing and foaming at the mouth. Her eyes were watering and she was running like she was being chased or in pain. (When applying other flea products in the past, she hasn't even noticed or reacted at all.)
She stopped frothing and kind of calmed down after about 30 seconds, but I followed her around and kept an eye on her to see if she was possibly allergic to something in this medication. She was falling over and wavering like she was drunk, and eventually went and laid down - appearing exhausted from the medication. I let her rest for about an hour and went to wake her up and check on her. She was still stumbling around uncoordinated and had now started twitching her head and feet like she she was having spasms. I looked up this product online and saw all these lists of reviews of similar, if not horribly worse reactions.
I immediately washed her with warm water and dish soap. If your pet is having a reaction to this medication, I URGE you to do so! My partner called our emergency vet clinic, the store I bought it from, and Sentry themselves. All recommended washing my cat 3 to 4 times over, rinsing in between, with mild dish detergent to try and remove as many oils as possible.
I dried her off and she was still shaken, acting uncoordinated, sleepy, and confused the rest of the evening. Thankfully this following morning she is doing well and seems to be back to normal, but I am so shaken by how violent her reaction was. Obviously this can't be how pets always react since the product is still being sold, but please be wary! I've treated my cat with Frontline and Advantage in the past, and she had absolutely no problem with them. Sentry Natural Defense made her uncomfortable and seemed to mess with her nervous system. Really scary, I must warn, please stay away from this product. I created an account just to post this incident and hopefully keep some other cats and dogs away from it!
Reviewed May 12, 2015
I bought Sentry Natural Defense Flea and Tick shampoo and ointment for my dogs because it says it is Natural, Safe and not toxic to mammals, fish and birds! It killed our Corgi. There are so many complaints about these products and are still sold in the stores to people who want an alternative to chemical applications and buy them only to find out they are toxic to some animals. It is the saddest experience to know a healthy dog was poisoned with a product that was labeled safe. I am writing this so no one else has to suffer.
Reviewed May 11, 2015
I have used this product in past years with no issues, but today, after applying Sentry Natural Defence Flea & Tick treatment to my 3 year old, 100# Rottweiler, she immediately began to act strangely. Squeezing herself into small spaces, unable to get comfortable, panting, and rubbing around on her back. I thought I better check online for something and found this site (wish I would've previous to applying). I gave both Rotties a bath, with Dawn, and hosed them down thoroughly. My 10 year old Rott didn't act strangely, but I wasn't taking chances of something happening later, or it getting on the cats and affecting them. I will be returning the remaining 2 doses and letting them know about this site and my issue. Hopefully they will remove from the shelf.
Reviewed May 11, 2015
I bought this product at our local Petco while I was picking up dog food. Applied to my pugs around 4 pm Sunday... It's now 9 am Monday and my pugs are at the vet after a very long uncomfortable night. Their behavior was very bizarre, very restless, hiding in closets and under beds. Muscle weakness began around 7 am followed by foaming at the mouth. I bought this product because I want to take care of my pugs so they have a long healthy life, the manufacturer however seems to have other ideas of what that entails. My vet's recommendations were to stay clear of ANY of their products. PLEASE be very careful and always check with your vet before using any new product on your animals. The price point on these products is appealing, but in the long run cost me vet visits for two dogs and a day from work and a ton of stress seeing my babies so sick.
Reviewed May 10, 2015
Made My poor 6 mo old cat so sick. I am amazed she even lived through it. Thank goodness no remaining problems after two months. Her personality is back. I am so mad this stuff is even on the shelf. It was much less expensive than the leading brands and I was on a tight budget too. I wondered why it was so much less expensive, NOW I KNOW. Reading the reviews from this site it should be banned!!!
Reviewed May 9, 2015
I honestly believed this was the same product we used in previous years. However, this time our dog had a very bad reaction -- scratching uncontrollably, rubbing against anything, and crying in pain. Called the vet who confirmed others have had this problem and told us to bathe in Dawn dishwashing detergent. It helps but she is still scratching a lot. Hope more people google this product before purchase.
Reviewed May 9, 2015
I put Fiproguard Max flea & tick on 8 cats in PM. By AM 4 cats had huge patches of fur missing & their skin was red open sores. The areas of their necks that were affected ranged from cat to cat & measured from 3x2 to 5x3. I bathed all my cats after, & won't use this product again.
Reviewed May 8, 2015
I had used Sentry Fiproguard for a few months and did not have a lot of trouble but then one of my cats got blistered by the solution and I found the Sentry Natural Defense that they claimed was effective but gentler on the system of the animals. The first time I used it on my cats (2) they smelled wonderful but soon began being very lethargic and seeming like they were drugged. They lost interest in eating and drinking and were not active at all. This was very unlike them as they were both always running and playing and spatting with each other and they acted like they were starting to die.
I called my veterinarian and he said to give them baths with dish soap and that the "essential oils" in the product were toxic to cats and he was concerned that the product was even being offered on the market for cats. I got the bathing done but for days the smell of the product hung on and the cats seemed very ill. They got through this but I am DONE with Sentry. The cost may be cheaper and I am not rich but I love my animals too much to use their products any more...
Reviewed May 8, 2015
We adopted our Vizsla Finnigan 5 years ago. He was about four when we got him. He's lived in the house with the family and we have not had any issues. The day after I applied this product the dog bit my 25 year old son on the ear when he leaned over Fin. Fin bit down and wouldn't let go. 14 stitches later and a wonderful visit to the urgent care, I am afraid I will have to put my dog down. I can't say it is a direct link to this product, but I sadly won't have my buddy around, and I'll always wonder if it was this product that made my dog aggressive. :-(
Reviewed May 7, 2015
I just purchased this item today along with the shampoo and spray for the house. So far my puppy hasn't reacted bad to these products but now I'm really scared for buying this. If I would've known I wouldn't have bought this for my 3 month old shih tzu/cocker spaniel mix. Please if y'all recommend something out there more affordable and with fast results for fleas please let me know. I'm in desperate need of having this taken off her body!!!
Reviewed May 5, 2015
Sentry Pro XFT - I put this product on my Pug Sunday afternoon and within an hour she began acting strangely. She was pacing and panting uncontrollably. I called the 800 number on the box and was told to give her the 3 baths with Dawn dish liquid. The baths gave no relief. I called my vet first thing in the morning. They gave her a steroid shot and a shot to help her sleep. She still paced and panted. They had me give her zanax to help relax her. That worked some but not a lot. Now this morning she keeps twitching her head to the left and has a bad cough with terrible breathing. Going back to the vet. POISON!!!
Reviewed May 4, 2015
I bought the Sentry Pro XFT yesterday to protect my dog (sheltie mix) against fleas and ticks. Within the hour my dog was running around from room to room, rolling on the floor trying to rub his back, shaking like he was trying to get water off of him. After a couple of hours of this I went online and read other reviews of other dog's having similar reactions. We rushed my dog into the tub for a Dawn dish soap bath. All evening and most of the night, he was agitated, restless, no appetite. It wasn't until almost dawn that he was finally able to sleep. I feel that a product that gives such severe reactions should not be put out on the market. I will never use a product like this again.
Reviewed May 3, 2015
I tried it on my Italian Miniature Greyhound, I couldn't get the Advantix 'cause of the pet store burning but I will be getting it this week. I had been using on her which is very good so I tried this and it is sorry I killed the fleas the first. After that they got even worst so I been giving her flea baths. So decided I try another tube and they got even worst. And I will never buy it again. I think I deserves a refund of 32 dollars. I got mine from tractor supply but I will tell anybody, don't waste your money on it. If you love your pet as I do, you will spend the money on flea medicine that actually works, not one that feeds the fleas to multiply them three times as worst. This product really sucks... If I could add the receipt, I would.
Reviewed May 2, 2015
Sentry Pro XFT 61 Flea and Tick for Dogs - Don't EVER put your pet through this!!! 45 minutes after applying this product to my dog, he began whimpering and yelping, as well as, frantically rolling around on the floor. I bathed him 4x with Dawn Dishsoap, as advised by the Sentry medical department and my veterinarian. 26 hours later and he is still whimpering, won't go to the bathroom, won't walk, and won't let me touch him. It is brutally heartbreaking to watch, and apparently, there is nothing more that can be done.
Reviewed April 28, 2015
We applied suggested amount of oil on her back as indicated on box. She started to act sick and irritated within hours. She continued to feel worse so I looked online for suggestions and found many pet owners with similar complaint. I washed her 3 times but I think it was too late to stop the side effects. She is falling over when she tries to walk and has lost her normal balance and hind leg strength. It has been almost two weeks now and I am very concerned she will not recover. We had her vet see her yesterday and she thinks the neurological symptoms are from the drug we used in this product.
Reviewed April 27, 2015
Using the right dosage and reading all of the instructions still resulted in an allergic reaction in our dog. When I called about the symptoms, the company had someone on staff explain procedures to remove or at least reduce the dog's suffering. She explained his hyperactivity and inability to lay down was because his body felt like he had "pins and needles" throughout. After a rinse and repeat three times and rubbing vitamin E oil on his fur, he calmed down in about 6 hours. The treatment was administered at noon, his reaction was at 3. She said the problems could persist for 24-48 hours. My anger is obviously about my poor dog's pain, but also, since the company has experienced this issue many times before, why isn't this information and warning on the package?
Reviewed April 26, 2015
I purchased this as I prefer to use natural products around my house. It had a spice scent. Not sure why a scent is required at all. I applied to all three dogs at the same time. They are pretty much soaked with the product due to them being short hair. The whole house stinks of the product. It's everywhere. Day 2 I had to bathe the dogs, wash all their bedding and my bedding and all my floors as there is oil everywhere. This product is disgusting. Not sure how it ever made it out of their R&D department. Have asked for a refund. Do not buy this. Your house will be covered in it.
Reviewed April 26, 2015
This is a horrible product! After pulling 2 ticks off of our dog we bought Sentry pro xft for tick and flea protection. Almost immediately our dog was frantic pacing around the house all night. He could not sleep. He was begging to go outside almost every 15 mins all night long. He was in panic mode. I don't think he knows what to do with himself. He has been crying and itching and panicking for almost 24 hours so far. After we have now spent $200 in vet bills today they finally have our dog sedated and said this could last 2-3 day. Our dog is miserable. I will never use this again and I will tell everyone I know to never use this product.
Reviewed April 22, 2015
Trying to save money and without looking up the reviews on this product, I purchased Sentry Pro xft at Petco. What a huge mistake I made. After applying this on my shepherd, she whined, paced back and forth to try and find a comfortable spot, she twitched, scratched where was applied. She could only get somewhat comfortable if she was up in our face. I also got some skin burn from her getting up close in my face to get comfortable. I had to wash my face off with dawn dish soap. She was no longer herself, and you know, our baby. My pup did this all night long thru the next day. After I noticed she was not herself an hour after applying and washing her with dawn dish. My shepherd is in pain. My husband And I will never buy a product unless it’s looked at beforehand. I looked up the reviews, this needs to be taken off shelf immediately. Do not buy this product!!!

Reviewed April 18, 2015
I went to Petsmart to get some flea preventative for my three boxers. Money was tight so I spent about twenty bucks on Sentry Pro. I thought a good mid range priced preventative would be ok. Several hours later, my female boxer started convulsing. Her legs became shaky and she was panting. I have never seen anything like it. I Googled the symptoms and found this forum. I plan on returning to the store tomorrow and try to return it. I washed all three of my dogs. My daughter was losing her mind very upset. I wish I would have spent my money more wisely. This stuff should be banned. I plan on letting Petsmart know my feelings.
Reviewed April 15, 2015
Both my little dogs got their flea drops (for small dogs 6.5 to 22 lbs) at the same time. Both immediately went crazy as if they had been stung and whirled and whined and tried to rub their backs and face on anything near. They panted and acted freaked out. The smell was very strong and filled the air in our little house for days. I let them outside where they rolled around and ate grass. When they came in I tried to see the spots I applied it but could not because they both have very dense undercoats (Pomeranian and a shih tzu mix). My hands were burning and red from parting their fur. My feet were burning from walking on the carpet where they had rubbed. None of these problems have diminished with time; it has been a week... my pom holds her one ear down, tilting her head ever since. The shih tzu mix who weighs twice as much as the pom is getting better. My hands still burn when I pet them and if I go barefoot on the carpet my feet burn.
Reviewed April 14, 2015
I noticed my pit bull puppy had patches of no hair, and irritated skin. Later found out it was demodex, so I go to petco and ask for a repellent or cream of some sort to keep them from coming back and/or kill mites. I have used the sentry antibacterial topical treatment on her, and saw no bad reactions however when I used the fly and flea repellent, my dog has not been herself. She can barely walk, and when she tries she falls on her side, losing balance.
She is extremely dehydrated, won't drink water, (she still eats) and will only show physical movement when she hears me opening her dog food bag, but other than that she can't keep her eyes open. I bathed her with dawn dish soap, and she seems more at ease but is still drowsy and just wants to sleep. Worst experience of my life. DO NOT USE SENTRY ON YOUR PETS. I am so angry. How could pet stores sell this product with all these complaints?
Reviewed April 13, 2015
I purchased a box of Sentry Natural Defense Flea and Tick Squeeze on for Dogs 15-40 Lbs from Petsmart. I asked the clerk about the product, and was told it was a good product that they sell a lot of, and had less pesticides than other products. I read the directions and applied it to my two year old Maltese Lucky. I went to work, and when I returned that night, he started acting very weird. He was wandering around the room with a scared look on his face. He started shaking violently, and I picked him up to try and calm him down. I sat with him on my lap shaking, trying to figure out what was wrong with him. Then he started panting real hard and kept looking all around the room. As he started to shake more violently, I realized it had to be the Sentry product, the only new thing he was on.
I went to the computer and googled the product, and was horrified to read all the complaints and bad allergic reactions other dogs have had to these products! I followed the advice of others on the site, and gave him a bath at 2 am. After bathing him in Dawn several times, I dried him off and sat with him till 4 am till he calmed down and went to sleep. I agree with everyone that this product should be taken off the market!!! I would be devastated if I lost Lucky from what was supposed to be a safer flea and tick product!
Reviewed April 13, 2015
I purchased the Sentry as an alternative to Frontline. I had applied 2 previous applications to my small terrier with no adverse effects but yesterday was a different story. He immediately began rubbing his back against the carpet, desperately trying to remove it. But his behavior was strangely "off" for the rest of the night. He's normally hyperactive --- none of that. Quiet, lethargic and restless. He couldn't seem to get comfortable. But I knew something was really wrong when he lifted his leg and urinated right in the living room without indicating he needed to go out. After reading all of these horror stories, I can't wait to get home and give him a bath. DO NOT USE -- the savings is not worth your pet's health.
Reviewed April 12, 2015
The only flea medication our cat got violently ill from. I can't believe this product is legal.
Reviewed April 10, 2015
Both of my cats are now missing fur where I applied this medicine. Reading the rest of these reviews scares the hell out of me. I hope they will be ok. This never happened with the other medicines that I used on them. How is this on the market???
Reviewed April 9, 2015
Was using Sentry Flea & tick Shampoo for a week & this Saturday applied Sentry Flea & Tick Squeeze-on on 3 dogs. In 24 hrs. 3 dogs had watery eyes, 2 could no use their hind legs and shaking. One of the dogs had the worst symptoms drooling, eyes rolling back, panting, walking stiff and would fall over... took two to the vet, one was left there all day on fluids and testing. Hundreds of dollars later test ruled out other causes leaving the one constant... Sentry Flea & Tick! All 3 dogs were healthy and running and almost died from this company.
Updated on 05/08/2015: My girl Dharma (corgi) could not recover. She walked in a stiff march, could only walk so far and then would collapse to the ground. She finally passed away after 3 weeks of recovering from when the products were applied to them. We are heartbroken and devastated. She is our family. My dogs were healthy dogs, I did not give them any chemical products. I cooked homemade food for them, took them for 2-3 walks a day. She was almost ten and acted like a young dog. I only purchased this product because it said natural, safe and effective! It says can be used with other Sentry products, safe to ingest, reapply as necessary. I listened to the label, the website, and trusted the words SAFE, NATURAL & EFFECTIVE and in turn they killed my dog.
The vet did tick tests, blood work and they came back negative, they couldn't find anything wrong... The only thing we did different was use SENTRY. I made a case with SENTRY. I spent around $1500 on vet bills and SENTRY mailed me a $42.50 check which was my refund for the products. If they say SAFE, NATURAL & EFFECTIVE, safe to inject, reapply etc. why would I question the safety of this product!? I even bought it from an ORGANIC pet store!!! I am livid, this happened to my dog! I am livid it has happened to others! And I will fight for Dharma and make sure no other dog/cat gets harmed from SENTRY again!
Reviewed April 5, 2015
We applied Sentry Pro XFT to our 6 year old female Shepherd Shiba Inu Mix Sabrina. After about 4 Hours we noticed a twitch in her left rear leg but didn't make a connection to the flea treatment. But 8 hours after treatment it was clear she was having a reaction to it - she was crying irritable and would not lay still all night long. We called the 800 number on the box. Thank God there was actually a person answering the phone that was very helpful. We were told to bathe her in cool to room temp water and Dawn dish soap (we did this twice with a good rinse), put ice packs on her treated area and put vitamin E oil on affected area. She is still in some distress but it is quieting down. We were also told this could last up to 48 hours. We have used this product in the past with no effects to Sabrina but will not be using ever again.
The Barcode number of the Sentry Pro XFT 7309103223. The EPA reg. number on box 2517-129. The EPA est. number on box 2517-NE-02. And the lot number on bottom flap of box 1553K12
Reviewed April 2, 2015
When I put the product on my cat that I had since it was a baby (for 9 years) it immediately freaked out and then for 4 days it ran around my house like it was crazy or high on something and then one morning I woke up to go to work and found my cat dead in my closet with foam at the mouth and cat poop everywhere. I followed the directions exact. My cat was totally healthy and two weeks prior went to the vet and was given a clean bill of health. Your product killed my family member (my beloved cat Babykitty, a black, long-haired Persian cat). I feel that Sentry needs to compensate my family for the death and anguish and our loss. I am going to seek legal action against this company. That's all I'm going to say for now.
Reviewed April 2, 2015
Sentry natural defense flea and tick - I used it on my dog in the afternoon and by the morning my dog couldn't walk. It took him about 4 to 6 minutes to be himself. I have to him a shampoo. I call the company and I demanded my money back. Please be careful what you get. I keep my dogs as natural and poison free.
Reviewed April 1, 2015
I applied Sentry Pro XFT to my 20 lb 1 year old dog and within 2 hours he became anxious and running around in circles. I gave him a bath in Dawn and took him to the Vet which gave him a shot of Benadryl. Five hours later he still has discomfort so I gave him another Dawn bath. Cannot stand to see him like this he's our baby. Praying he will be better by morning. I called Pet Supplies Plus where I purchased the medication and told them it needs to be taken off the shelf. I was told they only take products off the shelf if there is a recall by the manufacturer. With all of these bad reviews something has to be done!!!
Reviewed March 24, 2015
I wanted to warn everyone not to use this product. I was using it as a preventative, since Let her go outside on a harness sometimes and wanted something natural instead if all those crappy chemicals. Two days after putting up with the nasty, overwhelming stink... turns out my cat had a bad reaction to it, and her hair at the application spot fell out and is bald. I quickly bathed her after noticing and will call my vet tomorrow to ask questions. It smells through the whole house and my cat couldn't stand the smell either. She sneezed lot too. I read many places peppermint can be toxic to cats and it is one of their ingredients.
Reviewed March 16, 2015
I decided I would give my 85 pound Bernese Mountain dog a bath on Saturday and then wait till Sunday night to put his Sentry treatment on. Sunday night I put it on and "attempt" to go to sleep an hour later around 9. After listening to his nails pace on the hardwood floors and his collar shaking for an hour, I got out of bed and let him outside. When the extreme panting and the pacing got worse, I gave him three baths and had to sleep on the couch. He could finally fall asleep around 2:30am and that was only because he was sleeping on top of me. This product needs to be pulled from the shelves! I have never seen him act like this before, it was horrible. I called my vet this morning, they hadn't ever heard of this before. I will make sure they are aware when we are there on Saturday to get REAL flea & tick preventative.
Reviewed March 14, 2015
We recently got a 2nd puppy, Brutus 9 weeks old, so our other puppy, Mongo 8 months, had a brother and playmate. After getting Brutus, we opted out the more expensive flea meds Mongo had so we could spend money on more food and toys for the boys; big mistake. A few hours after applying, Mongo started itching, and his ears started twitching and he whined constantly. I know flea meds can be irritating when first applied, so I disregarded it as him just being a sissy; Brutus was fine. The difference here is Brutus had the "gentle, small breed", where Mongo had the 40-60 lb version, so it's stronger. After about 10 hours of nonsense, I Googled "sentry pro, dog crying" and the first thing that came up was TOP 348 COMPLAINTS.
We recently dealt with the whole feeding Mongo Beneful ordeal (Beneful KILLS dogs; they use poison FYI; they both get scrubbed). I immediately realized I messed up again. After reading the first couple reviews, we threw Mongo in the tub and doused him in Dawn dish soap (BTW Dawn is the only one that will work; there's a reason they use Dawn to clean up oil covered ocean creatures!) He about fell asleep as we scrubbed him down. Better safe than sorry; we woke up Brutus (BTW it was 4am at this point, and I wasn't about to call my mom; a retired vet manager) and we bathed him too.
JUST FOR CLARITY; AT NO POINT DID BRUTUS SHOW ANY ISSUES; he had the gentle small breed version. After bathing the dogs, my fiance and I rubbed behind Mongo's ears; they were red, irritated, and twitching. He fell asleep within seconds of rubbing, but once we stopped, his ears would twitch and he'd cry and wake back up. Knowing that there are NO ingestable human meds safe for a dog; DON'T USE ANYTHING THAT DIDN'T COME FROM A VET; YOU CAN KILL YOUR DOG (BENADRYL, TYLENOL, ETC.) I had to think of something first aid, topical, to soothe the area.
I ran to the closet and scoured... I have burn ointments and cleaners; meh, that might hurt him, so I opted those out. Then I saw the aloe sunburn gel; Aloe is naturally found in nature, and unlike my mother who kept aloe plants, all I had was the gel. Fortunately you don't highly refine aloe; it loses its properties. So I grabbed my aloe gel; the only thing added to it is Lidocaine, a topical numbing agent. After 30 minutes of rubbing it (he's part malamute, so I had to really get it in there under his underfur to the skin; of course he fell asleep). At this point we were exhausted, and he was utterly miserable. Mongo is a stress chewer, so I gave him his favorite bone and he went to town, lying on his favorite blanket (we tried keeping him on the bed, but after he got big he refuses to cramp himself on the bed) we passed out.
I woke up today and immediately checked on the boys; baby was still fine, and Mongo was snoring, thankfully; we let him sleep, choosing not to wake him for the morning pee. After he woke up (ears still twitchy) I made both boys scrambled eggs (just eggs, no butter etc it's bad for them; eggs are excellent for your dogs coat and dead skin!!!) We ate eggs.... It's now 5pm the following day, and the redness behind Mongo's ears is pink; yay, and he's sitting on the porch watching the neighbors, as he is nosy.
We will now never "save money" on any of the things (food, toys, meds). This has been a learning experience, and I hope our story, and all the others, can help save anyone else who makes mistakes as we have!!! We all love our fur babies! I wish all best on tackling this; just remember, mistakes happen, it's all about how we fix it and learning from it!! Your babies will be okay in a day, as long as you take care of the problem IMMEDIATELY. (And make sure you love on them, give them lots of their favorite things; they don't need to think it's their fault, it's 100% our own). BEST OF LUCK.
Reviewed March 14, 2015
I purchased this for my service dog and put it on him on March 5, 2015. Later that day he started to whine, shake his head, and bite at his side and near his tail. It continued to get worse his skin was red, and felt hot to touch, his whole body felt hot. He was panting, and stressing out to the point he wouldn't eat and could not even sit, or lay down for short periods of time.
During the night I sat up with him not sure if it was the flea & tick or not, until he rubbed his neck up against my face. I knew at that moment my poor dog was suffering and in a lot of pain. When he rubbed on me the flea and tick got on my face, it started to burn right away like my face was on fire. I ran into the bathroom to wash it off, soap did not work so I grabbed dawn dish soap, and that did not even stop the burning. What it did do when I wash my face was spread it on my face.
I washed my dog right away at 2am in the morning with Dawn dish soap and a lot of water. My dogs skin erupted in blisters and had caused him great pain and discomfort. To this day he is still biting at his back and side because the blisters are healing and irritating. Yes I am medically treating him as well as myself. I also ended up with my face blistering from this and it is a mess as well.
I am disabled and my dog detects seizures and assists me, so to have us both stressed out in pain and sick, was uncalled for. Petsmart provided a full refund-- I am thankful for that, but that does not take back the pain and suffering my dog went through. Sentry Pro and need to be removed from the stores, and they need address this. I am prepared to share video if contacted, my dog is still not well, his back is in pain.
Reviewed March 13, 2015
Very soon after applying Sentry to my cat, he began twitching and his eyes were glossy. Because he was already so upset I decided not to fully bathe him. Using 10 washcloths soaked in Dawn dish soap and water, I scrubbed his neck and then repeated with water-soaked cloths.
Reviewed March 13, 2015
Sentry pro flea and tick - I bought the drops for my Yorkie and my lab mix. Yorkie appeared to lose control of his right side and was panting like crazy. Shaking like he was freezing. Seemed wired. Lab is bigger but she also panted like crazy and was nervous acting. Fine now, scary situation. Be careful using this product.
Reviewed March 12, 2015
Wash your cat immediately with dish washing liquid!!!!!! I purchased Sentry flea and tick remover yesterday, I applied it at about 5:00 pm. My cat is a new mom so when I noticed a few fleas, I went to PetSmart to make sure I would purchase the correct thing for her and her kittens. She has been very attentive with her kittens. We set her up a box and she has not attempted to move them or anything. Later we noticed one of the kittens had been moved because she was crying in distress as if she didn't know what where it was. We found it under the bed but we noticed momma cat was shaking about 2 hours after application. I thought it was just the process but when I awoke to her moving another kitten at 4:00 am the following morning, I Googled it and found this forum. Wash your cat immediately with dish washing liquid as it will help to remove the oil from her fur.
I haven't noticed any skin shedding or rashes as others have stated but her shaking has calmed down a great deal almost to none when I had her wrapped in a towel drying her. Now I'm waiting for her to completely dry to see if it's just that she is cold. She is back in the box with the kittens where it is very warm and comfortable for them. I pray this is the solution because I would be crushed if I lost my baby as others have and for you guys and girls, I am so sorry that these things are put on our shelves and deemed safe when there is proof that it's not.
Even if you decide to take your cat to the vet, I (who is not a veterinarian, just a mom of cats whom I love) would recommend that you wash them off with the dish washing liquid first. I hate I didn't do it immediately after. For extra information, my cat did not foam at the mouth nor did she howl so maybe that makes a big difference. I could just tell she was in distress about her kittens. By the time I finished this, my cat had dried off and is no longer shaking, thank God. I really hope this helps as other posts help me! Thanks.
Reviewed March 10, 2015
I used Sentry in October because noticed a flea on my gorgeous shih tzu. Week later I noticed he had bleeding under his skin and whole areas on his body got burgundy red. Now by March he lost almost all of the hair on his back. Thanks a lot!!!! This so called "product" should be removed from shelves immediately. Stop hurting our pets. Oh, and by the way it never killed that flea I found it running happily a month after using Sentry. P.S. Never had any problems with Frontline. Very frustrated...
Reviewed March 9, 2015
I purchased both Sentry pro XFT for small breeds 11 to 20lbs and Sentry Pro XFT for dogs 40 to 60lbs. One we got at petco in the sale bin and the other at Cabela's. The first time I used it on our big dog, she had the worst reaction. Poor thing kept jumping up and running across the room and quickly laying down like she kept getting electrical jolts. Then as soon as she lay down she jumped up again and repeatedly went from spot to spot unable to get comfortable. This kept happening and I was trying to figure out if it was because I gave her a haircut and that she felt weird about it. I realized I just applied the sentry medication as well.
I quickly put her in the shower and tried to shampoo all the flea stuff off before it went into her blood stream. It helped a bit, but she kept doing the same thing. After a day she was fine. Then about a week ago both of our dogs got fleas again so we applied Sentry pro to both dogs. Our dogs didn't seem to have any symptoms while we were away for a couple of hours (my mother was watching our dogs). Later that evening our shih tsu started to develop weird behaviors such as barking, whining, anxiety with severe short breath, panting and seizure like symptoms. He kept trying to get comfortable and as soon as he would lay down he immediately jumped back up as if he was getting electrocuted. We didn't think much of it at first but after hours on end we noticed it was getting pretty bad.
It seemed to get better if one of us held him and constantly kept petting him to keep him calm. As soon as we stopped it started up again immediately. We tried everything from Benadryl to giving him a bath (we ended up giving him 2 baths; one with dog shampoo and then one with Dawn dish soap recommended by the vet). Regular shampoo will not get rid of the medication since it is oil based, that is why our vet said to use Dawn dish soap since it cuts grease and oil. I suspected it was the Sentry flea meds because that was the only thing we gave him that day. He kept my boyfriend up all night because he was crying and whimpering constantly while jumping from position to position. The constant rubbing and petting him no longer worked.
Our dog couldn't even get comfortable to fall asleep... no matter how hard he tried to sleep he couldn't (neither could my boyfriend). It was awful poor thing was exhausted. He didn't seem to have pain on him because we checked everywhere. So I figured it was internal. Plus he still had an appetite and was drinking water. He even was playing with his toys (I think it took his mind off of the uncomfortableness he was experiencing). By morning still no change, it was even worse. I had read most comments on here and we decided to rush him to the vet that morning.
The vet confirmed it was the Sentry flea meds. The ingredients are poisonous to dogs and gets in the blood stream. Basically it was like 3rd degree burns on the skin from the flea meds and also he had muscle spams from it as well. We ended up paying $250 to flush it out of his system plus some pain med and Valium so the poor guy to get some sleep. Finally after 3 days he only suffered from short jolts and then subsided to nothing. DO NOT USE THIS ON YOUR PETS!!!!!!! Our vet hadn't even heard of this type of flea brand. He did say that there is always a risk with topical flea meds. I have been using capstar on our other dog for years which is a pill that kills 90% fleas and works within 30 min and by 4 hours 90% are gone.
Our vet said that the Capstar pill is the best thing and that it's easy, fast and doesn't have that effect that certain topical flea meds do. Has anyone tried to contact Sentry Pet products and attempted to either have them refund you for the medication or refund your vet bill (I'm guessing they wouldn't do the vet bill but hey gotta try!!) or both?
Reviewed March 5, 2015
Yesterday I bought and used the Sentry Pro XFT flea/tick repellent on 2 of my dogs. It didn't take long for BOTH of my dogs to start going crazy like their backs were on fire and itching. I waited to see if they would calm down. Gave them Benadryl last night which helped them calm down and sleep. Gave them a bath this morning after reading all the complaints. But they are both still acting like they are miserable. I feel bad for not checking reviews first.
Reviewed March 2, 2015
I so wish I had checked the reviews for this product before I purchased it - a PetSmart for our 14-week old puppy. We had only had him for 4 days and I noticed that he had been biting at his legs. Afraid that he may have had fleas when we got him, I decided to give him a treatment. I purchased this thinking that something "natural" would be safer on his young skin. Put it on as directed and within 15 minutes, he started running around rubbing himself on the floor. We thought it was from the smell. Took him outside and he slid on the snow and ice, rubbing his sides/back/and pushing his head through the snow as well. When he continued acting this way, I gave him a bath. Behaviors continued.
About 2 hours later I bathed him again, rinsing him thoroughly. He has finally stopped rubbing himself on the floor. However, he doesn't want to play or eat. He just wants to sleep. If he still seems "off" in the morning, we will be headed to the vet. I will also be keeping a close eye on his skin to watch for infection as others have reported. I can't understand why this hasn't been pulled from the shelves!!
Reviewed March 2, 2015
I applied only half the recommended dosage to my dog for the treatment of fleas and ticks and was very glad that I didn't use more. Within a short time my dog became very stressed, anxious and very uncomfortable. I took the dog to the vet and brought along the product to show the vet. This product has a reputation for causing this reaction in animals. My question is "why in the world is this product still on the market?" Does Sergeant's not care that they are poisoning our pets? The store that I bought it at immediately pulled this product as soon as they heard my story... I'm sure there are a lot more!
Reviewed March 1, 2015
I bought these drops at PetSmart. Ten minutes after applying one of my cats, Alice started acting lethargic and strange. I washed it off but so far she still seems ill. I hope she doesn't pass away like some of these other kitties. This stuff is terrible and I feel horrible for putting her through this!
Reviewed Feb. 28, 2015
Yesterday we put Sentry Pro on our German Shepherd dog according to the package directions. Appx 10 hours later he started showing signs of distress. Whining, unable to sit still, practically jumping up and down trying to lick and scratch his back. It was awful! He was obviously extremely uncomfortable. I quickly googled this flea medication and came across the exact same symptoms in the postings on this site. I quickly washed and rewashed his back with Dawn dish soap and gave him 25mg of Benadryl to help calm him down. Thankfully, it worked. I can not believe this product is on the market after so many complaints. I will never use another product by Sergeant's Pet Care Products, Inc.
Reviewed Feb. 26, 2015
My husband purchased the Sentry Fiproguard for dogs Plus IGR. My little 4 year old Yorkie, he's a little guy. My little guy began whimpering.. so I picked him up, and immediately the smell was awful - then - I noticed that my Yorkie's hair was everywhere, on my clothes, on the floor, falling straight off of his body :( Last night - he was going outside every 20 minutes to vomit and have diarrhea. He does drink water - but refuses to eat. Can't blame him. He had a high fever too, last night. Finally, at 5:00 a.m., he was able to sleep until 8:30 a.m. this morning, and so did I. He hasn't had to go out as much today but he is still feeling horrible. He won't eat, not even his favorite goodies. :(
I'm worried, I searched google, and found this site. I am so afraid I will lose my little boy. I will take him to the vet, should he get worse! But, yeah... I agree with all the rest of the people that say this product should not be on the shelves in any stores. My husband did purchase this product at Petsmart too.
Reviewed Feb. 25, 2015
Sentry Pro XFT - Our bichon became seriously ill after application. Applied it to our dog yesterday and spent all night trying to comfort her. Crying, yelping, spinning in circles, scratching, barking, etc. and this went on all night. Telephoned emergency phone number on the back of the package, and company rep said our dog seemed to be experiencing parathesia from an active ingredient in the product that some dogs react to. Rep recommended giving dog three baths and lathering her up using Dawn or Palmolive. Seems to be helping as she is now just beginning to settle down... 24 hours after application. I do appreciate the company rep who was patient and helpful in getting me through this.
Reviewed Feb. 17, 2015
I purchased Sentry Flea & Tick Squeeze-On for Dogs. I applied it, following all directions, to my 5-year old chocolate lab. Within 10 minutes of application, he began pacing and showing signs of distress. After four hours, I bathed him with warm water and Dawn dish soap and was preparing for a trip to the vet (during a snowstorm). I caught it early enough and he was able to return to normal. I would NOT recommend this product.
Sentry Pet Products Company Information
- Company Name:
- Sentry Pet Products
- Website:
- sentrypetcare.com
