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Sentry Pet Products Reviews

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About Sentry Pet Products

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SENTRY delivers health and wellness items for pets. The company offers flea and tick treatments, calming aids and dental care products. SENTRY aims to provide solutions that address common pet health concerns with its formulations.

Visit sentrypetcare.com
Pros
  • Flea control for pets
  • Natural ingredients
  • Positive results reported by some users
Cons
  • Adverse reactions in some pets
  • Negative customer service experiences

Sentry Pet Products Reviews

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    Page 7 Reviews 680 - 830

    Reviewed Aug. 6, 2009

    The product I bought is SentryPro XFC flea and tick killer. I put this product on my son's pit bull in July. He became violently ill, throwing up everywhere, and acting in general as if he were the most miserable creature alive. He is always the most lovable animal. He was just absolutely miserable and eating grass as if he had not eaten in a month. We had also given him a bone I had bought at the same time and thought that maybe that was what had made him sick. I stayed up with him and "babied" him until finally, he was able to settle down and eat real food. I cooked him bland rice and force fed him.

    Then yesterday, it was time for the flea treatment again. Within an hour of putting it on him, here we go again, the same thing vomiting, excessive drooling, the continuous barking and whining as if he were dying, the grass eating (he would lay on his belly and crawl around eating the grass like there wouldn't be any tomorrow). That's when it hit me. It had to be this damn product and I had poisoned this innocent animal that trusts me without question.

    Please remove this product from your shelves. Why would you continue to sell this product when you have received so many complaints about it? Something needs to be done. And now.

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    Reviewed Aug. 4, 2009

    After running out of Frontline, I went to the grand opening of the new PetSmart in Woburn, MA to purchase some more. I did not realize they don't sell it. I was told that Sentry Pro XFC is just "as good" and I should follow the directions and use it. I brought it home and followed the directions. About an hour later, my dog was vomiting, shaking, panting, crying, and scratching excessively.

    After staying up all night with her and bathing her continuously throughout the night and the next day, she seemed to be better but still not acting like her self. And she now has a large burn-like area on her back shoulder. Why in the world isn't this product pulled off the shelves? After reading post after post, I cannot believe this is still being sold! I would get that time back, and the guilt I feel for doing this to my 10-year-old Bichon is unforgettable! I will tell everyone I know not to buy this product.

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    Reviewed Aug. 4, 2009

    After giving my dog Sentry Pro Flea medicine, she started itching and moving around continuously, heavily panting, growling and snapping, and whining. She has been to the Pet ER twice in one night. This second time she went, the vet had to hospitalize her. I am posting this as a warning that Sentry Pro can do damage to your dog just like Sergeant Flea and Tick Dip.

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    Reviewed July 27, 2009

    I put Sentry Pro on my dog's neck for flea and tick control, and it made my dog sick! He's shaking his head constantly and has scratched a bloody spot where this poison was applied! He can't get settled, is very fretful, and can't sleep! This stuff is crap, and I'll never use it again!

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    Reviewed July 21, 2009

    We used the Sentry XFC Pro on our dog exactly as indicated on the box. Within 3 hours, our dog was coughing. We let her out of her crate and gave her some fresh air which seemed to help. But then, within a few hours after that, she started to foam and drool excessively at the mouth. We gave her a bath at 4:30, and by this time, our dog, who normally sleeps at least 10 hours at night was still restless and awake for the entire night. After we gave her a bath and some food, she stopped drooling and seemed to be better. We also called Sentry and filed a complaint and our case number is **.

    My husband and I were up for the entire night with the dog. The physical damage that occurred is hopefully just short term, drooling and coughing at this point. The symptoms went away after we gave her a bath. Economic damage was just the price of the Sentry which was $20.

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    Reviewed July 19, 2009

    This e-mail is to warn pet owners that they should not buy flea treatments from pet stores. Believe me, it may cost a little more at the vet, but you can save your self money and your pet's life in the long run. We purchased flea protection from Petco for our pets under the Sentry brand (apparently made by Sargeants). 24 hours later, we had a cat having seizures at the emergency vet clinic. Right after our cat, a pug was brought in for the same thing. Thankfully, the cat is only suffering mild tremors as she recovers. Hopefully, the dog did as well as she did.

    Apparently, the active ingredients in some of these medicines can cause seizures in small animals. If you have treated your animals with one of these store brands, wash your pet with regular green Dawn dishwashing liquid and rinse with large amounts of water. Cats may not be easy, but you could save their life!

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    Reviewed July 16, 2009

    After using this product on my cat, she became extremely ill in less than an hour. She was trembling, hissing, growling and scratching at the area I put the product and her eyes were dilated and she appeared to hurt all over because she would not let me touch her. I rushed her to the vet after a phone call to the after hours clinic and she was treated with steroids, Benadryl and bathed. She is home now where I am to watch her closely. She is very ill. I cannot believe I did this to my own cat with a product that was recommended by an employee at PetSmart. I totally trusted that something on the market should be safe for my cat. I will be horrified if my baby does not recover from this. After reading all the comments on this site about this product, it is hard for me to believe this product is still for sale. Isn't there anything we can do?

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    Reviewed July 2, 2009

    We applied the flea oil to our 1-year-old kitty at the beginning of June, and she freaked out! Running around in circles and panting. She calmed down, but the next day started scratching and licking the area. She lost her fur in about a 1-inch wide by 2-inch long section. The vet said she had an allergic reaction and he gave her an anti inflammatory shot and topical powder to ease the pain. The pet store refunded my money. I filed a complaint with Sergeant's for our vet bill and am still waiting to hear from them.

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    Reviewed June 29, 2009

    I purchased Sentry XFC flea liquid product at PetSmart in Redding, California. I applied it to my four dogs. My smallest dog, a pug, has had a severe skin reaction to it. It looks like her skin has been burned off at the application site. My son is taking her to the vet right now. Do not use this product. It is toxic.

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    Reviewed June 21, 2009

    We bought this poison at PetSmart thinking, "Of course, if they sell it at PetSmart, it's safe.” I put it on our Shih Tzu Lhasa Apso mixes around 9, and by 9:30 I was washing it off of both dogs. They were whining, scratching and looked miserable. Finally, after washing them twice with dog shampoo and once with dawn, we ended up taking them to the vet at 12 a.m. One of our dogs was watering at the mouth so much so that he left a trail everywhere he went. $110 and 2 hours later, it looks like they'll be ok, but this product is terrible. Even our vet thought the product had already been pulled. There really should be a lawsuit against PetSmart and SentryPro XFC. Hell, I may sue them myself.

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    Reviewed June 18, 2009

    Sentry Natural Defense Flea & Tick Squeeze-On for Cats & Kittens.

    After trying to find a natural remedy against fleas,ticks, and mosquitoes before a vacation. I applied the Natural Defense for Cats and Kittens. About a day after I applied it to my cats (applied to 2 cats). I noticed that one of them started to have a severe allergic reaction. I'm not sure if the loss of fur is from scratching the area behind his neck or if it is a burn from the "all natural" ingredients.

    I've tried to contact someone at the number provided in the insert, and was far from successful. I felt so helpless in trying to help my baby boy. After doing further research, I've found that this company seems to have had a numerous amount of complaints on their products. If something that is supposed to be "all natural" can be so destructive, I can just imagine what their other products do. My next step if I can't soothe his skin condition is to contact a veterinarian. Are they going to pay for that? My guess is no. I would strongly suggest people to just spend the extra money and continue their flea/tick treatment with either Frontline or Advantix. No animal should have to go through this.

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    Reviewed June 9, 2009

    I recently purchased Sentry Natural Flea & Tick Squeeze-On for Cats and Kittens for my cat. I applied the product as directed on the package. Almost immediately after I applied the product, I noticed my cat was trying to scratch the application area. The next day I noticed that she was losing clumps of fur at the application site and her skin was irritated and very scaly.

    I'm assuming she had an allergic reaction to the product. I brought the remainder of the package back to Petsmart and was able to get my money back. How can something that's supposed to be natural cause such a terrible reaction?! I emailed Sentry but don't expect to even get a response back. Do not buy this product!

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    Reviewed June 3, 2009

    I recently purchased Sentry Pro XFC for my beloved Beagle. At first, the first couple of hours, there was not an issue. But then she started indicating she was thirsty--opening her mouth and sticking her tongue out. She then started to go through panic mode from the bed to the floor and roll on her back. It was clear she was in discomfort.

    I decided to give her a bath, and this eased some of these symptoms. She had a seizure 4 hours later! She is still showing signs of cotton mouth (best way to describe it) but is eating and drinking. We are watching her, and I plan to go to PetSmart to ask them why exactly they sell a product that has so many ill effects.

    Frontline will be the only product I purchase in the future, and there should be a recall of all Sentry products. And I believe that PetSmart should have more responsibility with the lines they carry. You might expect this from a grocer but not from a company that specializes in pet care. I only hope my baby continues to get well.

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    Reviewed May 29, 2009

    I purchased Sentry Pro XFC to use on our 3 dogs. We have 2 mini dachsunds and a chihuahua. I had to leave town with two of our children leaving my husband and oldest daughter to apply the spot-on treatment. I immediately got a call from my husband that something was wrong with the all three dogs. They started reacting within an hour of the treatment. They all were shaking like they were wet. This was uncontrollable. They vomited. They were in pain. They stopped drinking and eating. I arrived back home a day later to some very sick dogs. I had to force them to drink and eat. The chihuahua lost a lot of weight. The smallest dachsund chewed at her back legs and would kick out suddenly for no reason. They would shake themselves so bad that they ran into walls and furniture or lost their footing. At one point we thought the chihuahua had balance problems. Its been about 8 days since they were poisoned by Sentry Pro XFC. Most of the symptoms have slowly subsided. They still shake here and there but they are now eating and drinking and more like the dogs we know and love.
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    Reviewed May 27, 2009

    I applied Sentry Pro XFC to my three dogs. ALL three had a severe reaction to the product and in fact, am headed to the vet with one of them who, four days after application ( and two baths later) is still miserable and scratching at the application site. THIS PRODUCT NEDDS TO BE REMOVED FROM THE SHELVES AND SENTRY PET PRODUCTS HELD LIABLE FOR DAMAGES DONE!!!
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    Reviewed May 20, 2009

    I just don't understand how Sentry Pro XFC are still on the market and that people like myself who was not aware of the danger of using this product that almost killed my 2 little boys. I was so upset and stressed out after watching my dogs enduring so much pain all I could do was cry right along with them. There should be a law against selling any products that are killing our animals but instead company's are getting rich. They should be held accountable, it's not just our animal's that suffer cause I was suffering to, we should be able to sue them for putting our animal's and the owners life at risk. I'm still very upset over this. PLEASE HELP OUR ANIMAL'S AND PROTECT THEM FROM HARM!
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    Reviewed May 18, 2009

    On Thursday May 14th, 2009 at 9pm I applied Sentry XFC Pro to my 8 month old 18 pound Mini Schnauzer Athena. About an hour or so after that she was scratching extremely badly on her sides and acting like she was getting bit constantly. I went online really quick to research the flea/tick medicine and seen all the side effects and issues that other dog owners have reported with this. I quickly went and gave her a bath to get as much product off her skin as possible. By 7 the next morning I had to call and get her into a vet as she had scratched her entire right shoulder raw and she wouldn’t stop. I got her into the vet and they ended up giving her a shot of steroids and a shot of antihistamine for the allergic reaction. They then gave me a prescription for Steroids and a prescription for the medicine Otomax that I was to put on her open wounds to make sure it wouldn’t get infected.
    I was also told to giver her Benadryl for three days and to wash her for a few days with regular dawn dishwashing soap. So after all was said and done I paid around $180.84, this includes the Sentry XFC Pro Flea/Tick Medicine, the Vet Bill, and the purchase of the Dawn soap and Benadryl. This company needs to pull all products off their shelves until they can ensure that the two active ingredients are changed to something more safe for pet use. Also there was no warning on the box or the insert about side effects or anything.
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    Reviewed May 13, 2009

    I am absolutely horrified after reading the thousands of complaints against this product. My family had bought Sentry Pro XFC from PetCo to hopefully repel ticks. After applying not even 1/2 the recommended dosage for his weight, he became restless, crying and panting uncontrollably. He would try to sit then move, and this hasn't stopped since the application (over 24hrs). I checked online and much to my dismay found out that all of the search hits for this product have the same horrifying results. After taking the dog to the vet and getting several medications his uncontrollable panting and pacing back and forth has yet to cease. To the touch of his back, where the ointment was applied, he is burning hot. I have bathed him several times using dishwashing soap, which was recommended, as well as applying cold towels to his back. I am just utterly disgusted with this product and think that no company should be allowed to humanly dispense a product that so many people have problems with. This treatment should be outlawed since its effects are brutal and torturous to its users.
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    Reviewed May 6, 2009

    I gave both of my dogs Bailey and Chance this SentryPro FXC product and with in a few hours they were both vomiting like they belonged in the exorcist movie. They where both shaking and itching like crazy and acting as if they have bugs in there ears. I bathed them both and took them to my vet the next morning. They are both fine now, but it cost me a good bit of money.
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    Reviewed May 6, 2009

    Used sentry pro xfc as directed and our dog developed severe itching panting and nervousness as blog after blog has described. We did not know of these issues until it happened to us.
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    Reviewed April 30, 2009

    I bought Sentry Pro XTC flea and tick repellent about 3 months ago for my 2 pugs. Gus is 9 and Pugsly is 3. I put it on them when I first bought it approximately in January. I shave my pugs hair very short so they do not shed so much hair all over my belongings, and before I put the flea and tick repellent on them I had just gotten them shaved. I applied as directed, with the amount that was prescribed for my boys and immediately I noticed a change. I thought it was because of the recent trip to the groomers, but to be on the safe side I washed it off them. Gus was hiding in odd places immediately after I applied it. He was crawling under my bed which has hardly enough room for him, hiding deep in my closet and generally being anti-social. This behavior was EXTREME for him. He NEVER leaves my side no matter what I am doing. When i took him out of his hiding spots I noticed that he was shaking and scratching uncontrollably. He was very edgy and seemed like he was bothered by something invisible. It was torture for me to watch this. Pugsly acted in a similar except he just stayed in his crate and shook uncontrollably. Pugsly is very playful and never likes to sit still. Now he wouldn't leave his cage and his head kept twitching as well. I had to watch my boys do this for about 4 days after washing them 3 times. It was heart-wrenching. Now, here I am 3 months later, and I decide to give it another go because of the warmer weather. This time without the shave. I feel terrible! They are having the same exact symptoms and I feel completely helpless. I washed it off immediately and now I decided to do research on this product and I found NOTHING but negative feedback, and all the animals seem to have the same symptoms. I can't stand watching my boys act like this. It has been 2 days now and hopefully it will be over tomorrow. I have not brought them to the vet yet, but it is close. WHY IS THIS PRODUCT STILL ON THE SHELVES?!
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    Reviewed April 28, 2009

    I bought Sentry Pro XFC flea and tick drops at a Petco store in San Antonio, TX. I applied it according to package directions - ensuring that I bought the corresponding product for the weight of the dogs. I applied a tube to a 3 y/o mini-Dachschund, a 2 y/o Chinese Pug and a 9 mo old Pomeranian puppy. Immediately, the Pug began to show signs of distress, running around in circles, licking her nose constantly, biting at her back legs and scratching incessantly. No amount of trying to hold her or soothe her helped. For a while the other two showed no signs of distress; however, about 2 hours after the application, the Pom puppy began to cry and further inspection showed that her neck and chest were soaking wet and she was drooling incessantly. Since it was after 11:00 PM, we loaded all three into the car and took them to a Pet Emergency Clinic. It was determined that the pug and the pom were having a reaction to the Sentry Pro XFC. The pug's heart was racing, she was hassling and had to be given a valium to try and calm her down. There was a concern that our Pom, who is so young and small, would suffer dehydration due to all the slobbering she was doing. Both were left at the ER hospital overnight and given IV's to restore hydration and to attempt to purge the poison from their bodies. They came home about 12 hours later but were still suffering side effects. The Pom continued to drool until about 8:00 PM - almost a full 24 hours! The Pug has only recently (a full week later) begun to show signs of normal activity. She had to be taken back to the vet for three open wounds on her neck and back from the incessant scratching. The ones on her back actually look like chemical burns.
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    Reviewed April 28, 2009

    My two year old shiba inu is just getting over a very painful experience from having SentryPRO XTC flea and tick med used on him. I really regret the day I went into that PetCo and didn't follow gut instinct to leave the toxic goo behind at the check-out counter. I had planned on going home for my birthday weekend and quickly reserved space for my pup at a great boarding facility. Unfortunately, you can never guarantee that his other fourlegged friends aren't carrying any nasty bugs. I opted for the Sentry over the higher rated Frontlines, etc. Big big mistake! After about two hours, my dog started twitching. The following days, his twitches came to the point that he was running all over the house, as if he was being poked and prodded by a metal stick on fire. His running around raised the red flags, followed by disinterest in food, and restless sleep. Thank God I washed it that first day and avoided the harsher side effects. Regardless, I cancelled my weekend plans to give my pup RR and much TLC; took him to the vet to make sure everything was okay beyond what my eyes could see, since there were no rashes, red marks, of any physical implications. But you don't need a big rash to tell you that you're dog is sick. After about 3 days, I thought that it was more dire than what I could predict. Fortunately, he's starting to get over it. With every different reaction, there is also a varying degree with dogs getting over the reaction over time. My shiba is starting to get over it after 5 days. So, if this unfortunate thing happens to you folks, there is light at the end of the tunnel. Give them all the love and care and patience and watchful eye. I'm filing a complaint against PetCo for carrying these products. I don't care if the number of dogs who don't have adverse reactions outweigh those who do; how can we subject the few to these torturous side effects? It's like testing bad products on a few animals, undoubtedly putting their lives at risk or worse, for the benefit of all. It's still immoral and cruel. These are our pets! If your dog didn't get the side effect, lucky you. But that's a gamble that you are taking if we all don't vouch and get these toxic products off the shelves. It could be your dog next. We us consumers rely on PetCo and the like to offer us the best products to care for our pets. We rely on them to help us in caring for our animals. Help us renew that trust and provide our pets with the best care that we can give them.
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    Reviewed April 23, 2009

    I purchased Sentry's oatmeal flea & tick shampoo and the monthly ointment from PetSmart on April 17th, 2009 because I saw a flea on my dog, Max. Since I didn't have any Frontline at home, I raced out to PetSmart and was told by a clerk that Sentry is very good to use. I used it on my other dog, Maggie May, too. They both had the same reaction as all the other dogs on this site. I feel so stupid. I always do research before I give my dogs anything new. I will not feed them anything that has chemicals in it. They are on a raw meat & vegetable diet and I do believe being that they are so healthy because of their diet, they were able to fight the poisons from Sentry's horrible products. I hope everyone's doggies get better with no permanent damage. Does anyone know who I can file a complaint with where it will matter? Thanks!

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    Reviewed April 22, 2009

    My dogs started foaming at the mouth, got burns, were severely sick, and shaking. This is disgusting and horrible to put an animal through. They need to take this off the market or put much bigger warnings in place

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    Reviewed April 8, 2009

    I purchased Sentry Flea & Tick Control Pro XFC for our 6-month-old puppy on 4/7/09 from PetSmart. I applied the product (5:30PM on 4/7/09) as directed on the box. Within 45 minutes to 1 hour, our puppy couldn't sit still. He was scratching, biting and jumping around as if someone (or something) was hitting him with a hot poker. My wife and I washed him twice with puppy shampoo and that only seemed to make it worse. As it was 8PM at this point, we called our vet's pager. He called us right back. He told us to give him Benadryl, bathe him with dish soap, and call him in the morning if he was not better. We gave our puppy the vet's recommended doses of Benadryl throughout the night and washed him with the dish soap and cool water three more times.

    As of 8:00AM, 4/8/09, he was still twitching and scratching so my wife took the day off from work to take him to the vet. I would like to note that it was highly recommended by PetSmart to use and there is not one single warning on the product's box that states this may happen or any possible side effects. If there would have been a warning on the box, I know this product would have never been used on my puppy and nobody at PetSmart could have swayed me to even attempt to try this product!

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    Reviewed April 2, 2009

    On Tuesday, I purchased and applied Sentry flea and tick control to my two dogs - one 95-pound black lab and one 20-pound fox terrier mix. What a mistake! I ended up working late on Wednesday and received a call from my wife that both dogs were acting like they were on fire. The lab has had no health issues and is kind of a glutton for punishment (running through barbed wire fences and such, never complaining that it hurts) and the little guy is a rescue from Mexico and has had a few allergies. My wife gave both of the dogs baths with an oatmeal shampoo which seemed to help the lab but the little one still couldn't sit still.

    After calling the Animal Medical Center in El Cajon (which is the best vet hospital I have experienced), they told me to use a grease extracting shampoo - Dawn or another dish soap and to give him 25 mg. of Benadryl. Now I am a little worried after reading all of these problems online. My next step is to go to Petsmart and hopefully return what is left of the two packages, then proceed to go to 800petmeds.com and order the product that we have always used and never had a problem with - Frontline. If you are a dog owner and a dog lover, I would highly recommend not using Sentry flea and tick control.

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    Reviewed April 1, 2009

    I used the flea product on my pet following the directions on the box for the appropriate weight group. Within an hour of application, my puppy began drooling and foaming at the mouth, vomiting several times, biting, scratching self, chewing paws, unable to settle self and be still. It was as if something would bite or burn him just as he seemed to catch a moment's peace. He didn't stop moving for more than about 5 minutes at a time. He could hardly take more than 4 steps before flipping back onto himself trying to bite his tail, back or scratch his ear. He was bathed with Dawn soap within 2 hrs of application with some relief but the self-attacks and constant movement continued.

    The biting, etc. was refractory to subsequent bathing, Benadryl and cortisone topically applied. This lasted throughout the night and the following morning I took him into the Vet's office. He received IM injection of steroid with an anticipated onset by evening. Benadryl was continued around the clock. When no relief was noted by evening despite the injection and Benadryl, I called the vet who said to continue observing him. About 2 hours later, I decided a second opinion was in order and proceeded to the emergency animal hospital. I asked them to sedate my pup if no other treatment would relieve the symptoms. He now had a temp pf 104.3 rectally (previously afebrile).

    Animal poison control was consulted for recommendations in treatment as the vet felt he was exhibiting central nervous system toxicity. No curative treatment was available for the poisoning and he was sedated with recommended med compatible with the steroid earlier injected. We brought him home with instructions to return to the vet if more sedative was required. The med allowed for min. relief but I believe he may have rested some during the night. The following morning, his symptoms had not subsided. I decided to watch him till the afternoon since the expected duration was approx. 48 hrs. I called the vet when no change became evident. I picked up oral sedation for my pup which seems to allow him some ability to sleep (until he feels me move or hears/feels something). The sensation of pins and needles, paresthesia, was caused by the neurotoxin in the flea med as this is a documented "adverse reaction."

    I have spent nearly $400 in vet costs because of this poison. More torturous than not sleeping for days is watching my poor puppy writhe in agony and pain without end. I have watched him gnaw at his paws, breaking his nails and viciously bite at himself leaving bald spots in his wake. I don't know what long term effects this insecticide might have on his young body and mind but this poison must be removed from shelves and the manufacturers should have it applied to their naked bodies to understand the pain and misery our pets have suffered.

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    Reviewed March 29, 2009

    My dog had a violent reaction to this medication and it is sold in almost all pet stores, I am not the only one who has been affected by this product. Please go on live and look this product up and you will see countless numbers of people who have had adverse affects on their pets. I have contacted PetSmart along with many other people to request that they remove this product. It nearly killed my dog.
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    Reviewed March 29, 2009

    I gave both of my dogs Bailey and Chance this SentryPro product and with in a few hours they were both vomiting like they belonged in the exorcist movie. They were both shaking and itching like crazy and acting as if they have bugs in there ears.They both seemed to be experiencing mini seizures. I had to sit up with them all night to stop them from hurting themselves. Thankfully I was smart enough to clean it off of them and take them to my vet as soon as his office opened.
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    Reviewed March 29, 2009

    Sentry Pro XFC Flea & Tick Squeeze-On for Dogs
    I applied this to both of my poodles March 27th evening. By the next morning we were horrified to find our dogs moving and shaking in a way that we had never seen them do before. They are irritated in their backs and constantly attempting to scratch and gnaw at their backs - exactly where we put this flea treatment. It's now nearly 24 hours later, with four baths and they are STILL showing the exact same symptoms. They can't stop twitching, scratching, or panting heavily. They can barely eat without jumping and moving. I am taking them to the vet as soon as possible.
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    Reviewed March 29, 2009

    I purchased Sentry Pro XFC and used it on my tow dogs one morning before going to work...when i returned home from work..i couldn't find my Pug...she always greeted me at the door when i would come home...after calling for her several min..i looked and looked and finally found her under our bed panting hard and whinning...i finally got her to come out...after which she was still whinning and running in circles trying to reach her back she was to say the least miserable....i came to realize that she had had a reaction to this product and called the phone number on the product..they advised me to bathe her with dawn dishwashing liquid and apply vitamine E Oil to her...We bathed her two times and still she was miserable..I hated thinking of what she went through throuout the day when i was at work..it sickens me to know that i did this to her...and thats why she wouldnt come to me when i called her..she thought i was going to hurt her again...I called our vet after seeing that this wasn't helping her and they Inserted some Liquid under her skin to dilute the flea chemicals..
    They also put her on some steroids to calm her down so she could rest...
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    Reviewed Feb. 22, 2009

    Hello,
    I Purchased A Flea Product called Sentry Pro XFC at PetSmart in Clarksville, Indiana...
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    Reviewed Feb. 22, 2009

    Hello,
    I Purchased A Flea Product called Sentry Pro XFC at PetSmart in Clarksville, Indiana...
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    Reviewed Feb. 13, 2009

    I am visiting from out of town, and wanted to ensure that my dog didn't miss her necesary dosage of flea medicine. She is a 15 lb. Bichon, Maggie, who is normally energetic, loving, low maintenance - a gem to have around, and everyone enjoys her.
    My poor dog; I purchased the Sentry Pro XFC, instead of her Advantix, as I normally get her Advantix from her vet back in southern California. I applied the tube of product at 10:30am, and then went out with my mother to run some errands. Upon our return at 4:00pm, Maggie had experienced and extremely adverse reaction to this product. She had been foaming at the mouth, had slobber all over her face, paws and the floors in the upstairs and downstairs - by the state of things, she had been all over the house trying to get the Sentry product off of her by rubbing on anything she could get near. She had been out of her mind! When we got home and saw her, she began to cry, whimper, whine, run around trying to get away from her pain, she yelped, she was just beside herself, and it was killing us! I immediately put her in the tub to try to wash off the Sentry product but, while the water seemed to soothe her while in it, once she was out, the pain and problem persisted. I went online to see if anyone else had experienced this problem and, if so, what they'd done for their dogs to relieve them. I was shocked and appalled that there were so many reports of the same problem happening with other people's dogs. And, THIS PRODUCT CONTINUES TO BE SOLD!!!!! I cannot believe that this is true - this is unethical to say the very least! I found some remedies - bathe her in Dawn/Palmolive, apply vitamin E ointment, give her Benadryl. I'm working my way through all of these, but am having a difficult time containing my anger at not only Pet Smart for selling this product, but at the makers of Sentry for MAKING THIS PRODUCT!!! My dog continues to be in such pain - I am very afraid that this is worsening, not improving!! At this point, I would have to calm down to be classified as livid. I went back to Pet Smart to return the rest of the product and speak to the manager on duty to tell that person about the terrible state that my poor dog is in. Rebecca is who I was met with - she was dismissive to my story and completely unsympathetic to my problem. I told her, I think you guys should know that this product did this to my dog - she's violently ill right now ... to which, she looked at the cashier standing next to her and said, Refund her money. That was it. I have been a loyal customer of Pet Smart for years - Rebecca is by far the worst employee of theirs that I've run into. Unsympathetic and dismissive are the two words that come to mind to describe her. I haven't contacted Sentry yet - I am filing this with you right now. Do I want a lawyer to contact me? Yes, I absolutely do. I intend to pursue both Pet Smart and the makers of this Sentry product to get this damned product off the shelf as soon as possible.
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    Reviewed Feb. 1, 2009

    i have two tea cup dogs. one is a 2 years old tea cup yorkie and the other is a 8 years old chi hua hua. we have some random cats in the neighbor hood that are infested with fleas. As a precaution we went to our local pet store and bought Sentry Pro XFC, we had never bought a flea prevention for our dogs and one of the sales associates recommended it. i regret the day i decided to even walk into that store.
    we got home and applied Sentry Pro XFC to our dogs within half and hour Chico our chihuahua was crying and running around as if he was on fire. He could not stop moving crying and kicking his legs. and then Coco my yorkie started doing the same. i called the hotline and they told me to shower them with dish soap and rub Vitamin E-oil on there skins. they were very polite and friendly. of course they were they knew exactly what was happening to my dogs. The operator told me that they had an overdose. I seriously washed them more that 15 times crying my eyes out because they were in so much pain. it was 8 at night and my vet was not open. After 2 hours of rubbing and putting cold towels on them as directed by the Sentry Pro XFC customer service agent, i took them both to the emergency vet. i almost lost my dogs. they both had to be ditoxed, the chihuahua recieved 8 shots becuase it even affected his liver, my poor yorkie was given antibiotics and steroids to stop the inflamation. it was truly horrible. 600 dollars and 2 hours of sleep later they are all druged up AND have permanent nerve damage. this should not happen to no animal. please do not put this on your dogs this product needs to be taken off the market. and if you read this too late take them as soon as possible to a vet. i am not staying with my arms crossed someone is going to take responsibility for this. please feel free to contact me if you need help
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    Reviewed Jan. 16, 2009

    on january 15, around 6 pm I put this product on my dog Marco, after I bathed him, one hour after, he start scratching himself, running around the house like crazy, a lot of foam was coming out of his mouth, and redness ocurr in the area where I apply the product. After he vomit 5 times I decide to call the number on the box for emergency, they only recommend to give him a bath with dish soap, wich I did several times, without any positive progress.
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    Reviewed Nov. 23, 2008

    I put this flea product on my 8 month old beagle and he started foaming at the mouth and flipping around and licking at the air going crazy.So I called the vet they said to wash him with Dawn soap I did which helped a little ,but now today he has a bald spot and oozing blood on the back of his neck and keeps digging it.This is ridiculous this product or others like it should not be sold.He is in alot of pain and miserable.Now I have to pay expensive vet bills because of this stupid company letting our animals be subjected to this crap.They need to reimburse everybody their money back for all the vet expensives and pull this off the shelf immediately!!!!!!!!!
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    Reviewed Nov. 8, 2008

    I purchased SentryPro XFC for dogs 9-20lbs on 11/06/08. I followed the directions as indicated on the box, immediately my chihuahua/pomeranian mix began to pant heavily, then followed her vomiting approximately 2-3 times. I cleaned her up and made a sick bed for her. However, that was not the last of it. I went to work the next day, when I arrived home, only to see her left eye twitches constantly and she can not stop itching the spot I applied the SentryPro and her right leg continues to twitch. I had researched and found this has been an ongoing issue with other animals with same symptoms. I have bathed her twice and now I am on my way to get her some Benadryl, Dawn dishsoap and Vitamin E, she will not stop scratching the area. She is so tired, attempts to get some sleep and wakes up no more than 5-6 seconds later to scratch. Her back right leg continues to twitch. I want to know why this package is still on the shelf, when every pet owner has went through similar issues if not worse?
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    Reviewed Nov. 6, 2008

    I've been battling fleas for a few months now with my dog and my rabbit. This are finally getting under control so this month, instead of Frontline I decided to get something cheaper for the dog. He started acting very strange almost immmediately after application. Shaking and scrathing etc.
    I had to leave the house for awhile and after returning (about 5 hrs after appication) found that he had vomited twice and was so restless. He couldn't sit still for more than 1 minute. I finally looked online and saw all the complaints about this product and was shocked that it is still on the market. I immidiately bathed my dog (at 10pm!) and gave him some benedryl.
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    Reviewed Oct. 30, 2008

    I gave my small 10 lb. Poodle a bath and applied this Sentry Pro XFC medication and within an hour she was shaking and rubbing herself and scratching and miserable. The area where I applied the medicine is red and raw and she is miserable. I gave her another bath to remove the product and she is still red and raw. I called the Sergeants pet hotline and they were useless. Said to bath her in dish soap and apply vitamin E. How is it possible this product is still for sale? I am contacting the better business bureau and filing a formal complaint today.
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    Reviewed Oct. 28, 2008

    I went to PETCO to purchase some dog shampoo that had oatmeal. I asked a sales person if the Sentry flea and tick shampoo was good,(since I had never used it before,) and he said it was the best!!!!!!(all he wanted to do is to have me buy something ) I purchased it and washed my dog with it that day. My dog is 4 years old and has no alergies or health issues at all. That night he started going crazy and and was about to go out of his mind. The next day he had red welts all over his body and was still going crazy ( he has never been like that ever before) We took him to the Vet. along with the shampoo we had used. The Vet said that this the the worse shampoo We could have used and doesn't know why stores sell it. Our dog got a shot that day along with pills for his condition. Before he got better he pulled all his hair out on his lower back and to this day it has not grown back. I complained to the store and all they told me was buyer-be-ware. the Vet bill was $368
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    Reviewed Oct. 28, 2008

    I applied Sergeants Sentry Pro XFC to my 10yr old doxie mix Bailey. Within 30 mins she was bouncing off the walls, panting, and foaming slightly. I googled the product and found a website where other pet owners had the same experience. I took the advice of bathing her. I bathed her twice.
    I was up all night with her. This morning she seems better, tho not normal. I am going to monitor her and take her to the vets if she does not appear back to normal.
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    Reviewed Oct. 19, 2008

    I was out of town and it was time for my pet's treatment, so I ran to Petsmart and bought the Sentry XFC so I didn't get the dog off track. Within hours, she started biting, drooling, itching, vomiting constantly, not eating and running like she has a nervous condition. i called the hotline to ask them what to do which was wash 3 times in dish soap and apply vitamin E to the area. AS of the moment, which has been a couple hours, she is still having muscle problems and still vomiting and still biting her feet.

    I am going to take her to an ER vet in the area and see what the next step is. This is a disgrace that this product should be on the market when it has done nothing but hurt dogs. Why would that be allowed? Why isn't this stuff taken off the shelf as I am reading that this happened numerous times over and over again?

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    Reviewed Oct. 3, 2008

    On 1/18/08, I used Sergeant's flea & tick product, Sentry Pro XFC, according to instructions, on my 10 lb. dog. I left the house for a few hours and when I returned she had vomited, urinated and defecated all over the house. She was foaming at the mouth and jerking her body. I rushed her to the vet where he administered an IV and kept her overnight. She pulled thru, but was still not acting normal (hiding in dark places) twitching and licking incessantly after 2 weeks. I took her back to the vet where he did a recheck and gave her a Baytril injection with take-home meds (1/28/08).

    On 2/2/08 he did a urinalysis and on 2/4/08 did an endoscopy. Everything checked out normal but she was still acting weird. It took several months for her to stop licking incessantly and acting like she was poisoned. I contacted Sergeant's with this info and sent copies of all the vet bills ($710.00). They were willing to refund $266.35 with the stipulation that I sign a release stating I make no oral or written disparaging remarks against Sergeant's. I declined.

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    Reviewed Oct. 2, 2008

    I used a flea and Tick product called SENTRY PRO XFC on my two dogs and it made them VERY ILL. Their hair in the spot it was applied fell out. They got lethargic, vomiting foam, wouldn’t eat. This stuff is horrible poison. There are posts all over the internet about this stuff. They know about it and did nothing except tell everyone they had to follow the directions! The directions are so brain dead simple you can’t get it wrong. That’s an insulting response from Sergeants. I had many vet bills and lost time from work. Not to mention having to deal with my young children making sure they didn't get infected with the SENTRY PRO poison. Lots of anguish watching my dogs suffer.

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    Reviewed Aug. 8, 2008

    I lost the combination to my sentry safe. I called the company and I was told that the safe i purchased in hazleton was credit back to the loews store in hillsboro nj. I was then told that this safe was not to be resold it was to be destroyed and that they had no combination to give me do to the fact that it wasn't to be resold. I spoke with someone in customer service in the hazleton store about the matter with no help given except to call the hillsboro store. after calling and explaning the situation to the store supervisor. I was told that he would call me back. it has now been three day with no return call. I feel that i'm getting the run around from this company. I've never been to Hillsboro N.J. I purchased this safe in Hazleton PA. I was also given a destroy number by the company and a ref number and a claim number. i cannot lock the safe although i have keys to the safe because of the combination, therefore i'm stuck with a 300.00 paper weight

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    Sentry Pet Products Company Information

    Company Name:
    Sentry Pet Products
    Website:
    sentrypetcare.com