Sentry Pet Products Reviews

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About Sentry Pet Products

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SENTRY delivers health and wellness items for pets. The company offers flea and tick treatments, calming aids and dental care products. SENTRY aims to provide solutions that address common pet health concerns with its formulations.

Pros
  • Flea control for pets
  • Natural ingredients
  • Positive results reported by some users
Cons
  • Adverse reactions in some pets
  • Negative customer service experiences

Sentry Pet Products Reviews

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    Page 2 Reviews 10 - 40
    Maintenance

    Reviewed July 16, 2021

    Don't use Sentry Fipro Guard Flea & Tick Spot Treatment for Dogs, up to 22 lbs, on your dog. I put it on my Maltese and within one day it killed her. Now I feel like I killed her by putting it on her. My heart is so broken.

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    Reviewed Dec. 8, 2020

    We bought these collars thinking they’d be a better option than normal collars. They had them on for 10 days and both of my cats now have burned off hair and gaping wounds on their necks with the worst being under the chin. I’m hoping they heal up and grow their hair back. I only put 1 star because I had to. I wish I could add photos but those will be sent to the company.

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    Reviewed Oct. 15, 2020

    Never in a million years did I ever think this would happen to us!!!! My poor puggle is having such a horrible reaction to this product. Very itchy, running around like she’s drugged, chewing her paws, watery eyes... You people should be ashamed to sell this crap to people!!

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    MaintenanceTimeliness

    Reviewed Sept. 13, 2020

    Almost immediately after putting this on my 6yr old very healthy 29lb dog she started to get very sick. Very lethargic, vomiting. Within days she turned into a complete zombie. We have taken her to the emergency animal hospital and countless vet visits. She is a complete zombie. We may now have to put her down. She’s completely forgotten everything. She has mini stroke like seizure like symptoms. She paces and stares at the walls for hours. She’s lost all control of her Bowels. It’s the most heart breaking thing I’ve ever experienced in my life. Do not get this for your dog.

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    Punctuality & Speed

    Reviewed July 27, 2020

    This brand should be removed from production! Do not buy it! And if you do don’t put it on your pet! If you have, cut it off right away! I bought this from a well known chain pet*****, and it’s not their fault. They sell pet products. I blame Sentry company itself! How dare they produce a product like this! They say all natural! Ha! Yeah right! That’s a load of bull! I put this on my to healthy cats and immediately they started acting strange. I thought “Of course they are acting strange, cats don’t like restrictions “. So I gave it no thought.

    The next next morning they were still acting strange. Tonight (24 hours later) I saw they were becoming reclusive and would almost not come to get treats! I then did some research and found many people with bad results. I saw where one person's pet died! So I cut mine off immediately. It is now 30 minutes later and my cats are already acting better. If I save one pet's life by getting to not buy this product I will be very happy. Someone should sue Sentry for production of such a product! PLEASE REMOVE THE PRODUCT NOW IF YOU HAVE ALREADY PUT ON YOUR PET!???

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    Customer ServiceStaff

    Reviewed July 11, 2020

    My dog had an adverse reaction to this product. She became extremely itchy and agitated. She was unable to sleep and kept jerking awake. Despite two baths the symptoms lasted about 12 hours. She is okay now but it was very scary at the time. The nice thing was that they have a free medical line you can call and speak to a vet or vet tech. Unfortunately I didn't know about it until her episode had ended. When I called the customer service and medical staff were very kind and were able to explain the reaction.

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    Price

    Reviewed June 22, 2020

    Within a couple of hours of putting this on my 20 lb Dachshund he exhibited signs of having a mini stroke (TIA). He was agitated and pacing, head was lilting to one side, and he was stumbling all over the place. I immediately had to start poison control. 5 mg of **, 20 mg of **, and several baths with blue Dawn dish liquid. I took him to the vet after he was still experiencing the head lilting after 12 hours of treatment and he stated that this is way too high of a dose of the active ingredients, ** and Pyriproxyfen. Treatment was for dogs between 15 and 33 lbs. All this and this was not much cheaper than the Nextguard chewables that I normally get. Will never use this product or recommend it. Pay the little bit extra for the security in knowing that your beloved pet won't die.

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    MaintenanceStaff

    Reviewed March 11, 2020

    Have used this product in the past with no issues. After not using in the winter, I applied to my dog for the upcoming spring. We had a normal, fun and active day. Within a half hour of putting this poison on my dog, she started limping, falling over and yelping in pain. Went to ER and they could only recommend washing it off with dawn soap. Spent another 6 hours at the vet and although vitals and bloodwork is normal, she is still having a severe nervous system reaction to this product. She yelps in pain all night with little use of her hind legs. Going on day two and she’s still not better. Started anti inflammatories to help with the pain. Mortified, heart broken and praying she will recover from this. Will only use all natural after reading all these reviews.

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    Reviewed Feb. 16, 2020

    After using this product on three cats and one dog, all seem to have more fleas than when treated. And when I checked to see who the five star reviews are, three out of five had terrible experiences and one of them just said, “we were one of the lucky ones”. Terrible products....

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    CoveragePunctuality & Speed

    Reviewed Jan. 12, 2020

    I put this product on a healthy cat that had a few fleas, within a couple of days my cat was infested with fleas. I went from seeing only 1 or 2 on her (is why I used this product) to being covered with them (even had tiny ones trying to get in her eyes when bathing this product off). I was worried when she started to get weak and was going to take her to the vet today but I was too late, my fault for not staying with my normal brand, and she passed last night. Please save yourself from the heartache and stay away from this product. I will never again wander from my normal product again (Frontline). I hope my review is falls in the guidelines so as to be published because I do not want anyone to go through this.

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    CoveragePriceStaff

    Reviewed Oct. 12, 2019

    I just noticed my cat's oozing, bleeding wounds around his neck from their collar. And when I say around I mean AROUND. It's not a sore or two. It's one continuous wound. The collar was literally covered in blood and flesh on the other side, almost like it grew into him, except it didn't because it wasn't tight enough. I followed the directions correctly, I bought the right weight.... I have a vet appointment in an hour. I'm guessing it's going to cost me $500 or more to have him treated. He's a big guy too.... close to 30lbs, it's not like he is some dainty, fragile cat. These collars should not exist.

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    Reviewed Oct. 9, 2019

    Purchased Sentry prescription flea topical for may cat. I put it on between the shoulder blades. Not even 2 minutes after application she started acting weird and saliva was hanging from her mouth. She hasn't thrown up m... yet.. I tried to wash it off with a dry towel at first.. then a damp towel to try to get some of it off. It was the lemongrass scent. I'm not sure if that is what may have done it, the scent was very strong. This just happened, so I will be watching her throughout the night. I definitely will NOT BE BUYING THIS PRODUCT EVER AGAIN!

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    Price

    Reviewed Sept. 5, 2019

    I bought the Purrscriptions flea collar for cats and in her correct weight range. Upon opening it the smell of the collar gagged me, and it was slimy to the touch. That should have been a red flag for me. It did nothing to prevent or repel fleas, and the collar burned her neck. She is now raw, and missing about 3 inches in width and from ear to ear on the underside of her neck. She has worn several flea collars over the past several years, and never has this happened. I bought this for the first time at TSC because I forgot to grab one for her at Walmart while I was there. So I bought that one because it was the least expensive one they had. Now my cat is sort of skittish, she isn't always loveable so I didn't notice her burn until several weeks of her wearing the darn thing. The guilt and sympathy I feel for her is immense and I can't stop giving her enough treats. Please do not buy this product. If I could give it zero stars I would.

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    Reviewed Sept. 4, 2019

    Unfortunately I did not research this product before I bought it. I put it on my 8 year old cat, who is 12 pounds. All night long she was rubbing her neck along the carpet. I woke up to cat fur all over the carpet ! And she had a big bald spot on the back of her neck where we had put the flea drops. Her neck was oily and greasy too. I did the best I could to get the product off of her. This product needs to be recalled!

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    PriceStaff

    Reviewed Aug. 18, 2019

    I have read a lot of negative reviews on Sentry pet products. Dogs are like people. Some products work on one but not the other. I have been using Sentry Natural Defense flea & tick drops on my Jack Russell/Chihuahua mix dog Jack. He is 13 lbs and I have been using Sentry Natural Defense on him for around 2 years now. for Jack it has been working great. No fleas ever!

    I read reviews where pet owners do not like the smell. I do not think the smell is that bad and it only lasts a few days. I have read reviews where pet owners that have white dogs, it leaves a yellow streak on their fur. My dog Jack is mostly white and also the yellow streak does not last. I like the fact that Sentry Natural Defense is made with all natural ingredients. I use all natural products for my dog. I like it that Sentry Natural Defense is way cheaper than flea prevention products that use poisonous chemicals. I cannot speak for all of Sentry pet products because I only use Sentry Natural Defense. I guess the old saying, "you can please some of the people some of the time, but you cannot please all the people all the time", holds true until this day. David

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    Price

    Reviewed Aug. 9, 2019

    Sentry flea and tick doesn’t work! I bought it because it was cheaper. My dog has more fleas now than before he was treated two weeks ago. I’ve had pets for 40 years now and never had this happen. Terrible!

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    Customer Service

    Reviewed July 31, 2019

    We bought the Sentry Pro XFT for dogs over 61 lbs and applied to my mix (Australian Shepherd-Lab) just before dropping for at a kennel for 3 days. Next morning we get an urgent call from the kennel that our dog would not stand, was shaking violently and vomiting. I immediately call our vet and was told to wash the area with Dawn dish soap. Our kennel did so immediately and then rushed her to a local vet hospital. Within an hour or so of washing off the application, our dog (lucky for us) came around and was soon back to her normal self. Please do not use this product. It should be pulled from the market. The vet at the hospital said that this type of pesticide can go straight to their brain and nervous system.

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    Reviewed July 30, 2019

    Yesterday, I applied the SENTRY PurrScriptions med to my 12 yo cat; the poor thing is losing her hair!!! She can't stop scratching where I applied the med and she is going crazy! She's been hiding under the bed all day scratching. I was able to give her a bath with Dawn and I am hoping that I removed all the junk off of her and that she'll feel better soon. Why is this company allowed to sell this product? I bought it at PetSmart. I'm not shopping there again.

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    Reviewed July 16, 2019

    I visited my local tractor supply and bought the cat flea three month supply of this product. A few days later my perfectly healthy one year old cat died. I even bought the pack that was recommended for cats 3-5 pounds and she was seven. This product didn't even kill the fleas, just my cat. Please for the love of God, DO NOT buy this product. Please do research before you put any flea medication on your cat. I cannot help, but to feel responsible for my cat's death. This product needs to be taken off the market.

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    Reviewed July 11, 2019

    The hair is missing from the spots I put the liquid and I followed as instructed. The spots are bright red and irritated. My poor dog, I will never buy cheap flea and tick medication again. SHAME ON YOU SENTRY. Zero Stars.

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    Reviewed June 29, 2019

    This product dog flea collars was a total waste of money. They have been on my dogs for 60 hours. I can still see fleas on both of the dogs. I don't see how you can sell a product and make all these claims and your products not work at all. I wish I had my money back!!! Will never purchase your products again and I will tell everyone I talk to about how they do not work.

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    Reviewed June 14, 2019

    This product is horrible. Put the collar on my 75 lb mix breed dog and he is still itching from fleas and I pick ticks off of him daily. I even found a tick directly underneath the collar! This product is a complete waste of money, time and effort.

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    Punctuality & Speed

    Reviewed June 11, 2019

    DO NOT BUY THIS PRODUCT. Within 30 minutes of application, my 50lb husky mix was clearly agitated and couldn't stop panting or pacing. I looked up reviews online and quickly found that this was a common occurrence. My dog's skin was red, his heart was racing, and he couldn't sit still for more than seconds at a time. Three baths with Dawn soap and 7 restless hours later, he's feeling a bit better but still biting at his back. I will never, ever use this again and hope that the product is removed soon. So many of these terrible reviews are masked by a decent star rating, and honestly, I have no idea how.

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    Reviewed June 10, 2019

    While visiting my local TSC store I spoke with a sales rep about the Sentry flea and tick collars. Not much help. I decided to purchase a pkg of 2 large collars at $39.98 plus tax. We are not pleased with our purchase, upon opening the collars were very powdery. Once fastened to our dogs they continued to shift/coil. After almost 2 weeks both of our dogs continue to scratch for fleas and we have removed several ticks. I would not recommend this product and say go ahead and spend extra $$ on a better product. Would love my $$ back.

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    Customer Service

    Reviewed June 8, 2019

    Anyone have any idea how to find/decipher expiration code, if it even exists, on this product? Just a guess at this point - It's probably a masked number, so in the other number, 1056k11, the 105 is probably 105th day on Julian calendar, April 15th. The year? Not sure, guessing 2019 - call the folks at 800-224-7387. Make sure you tell them how idiotic this expiration posting method is, especially as it pertains to the well-being of your beloved pet. You don't see this see this type of encrypted expiration date on human consumption items, why for pets?

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    Punctuality & Speed

    Reviewed June 6, 2019

    I put this on my 16 pound very healthy 9 year old cat. 4 days later she had to be down for neurological issues. I 100% blame this stuff. It’s poison and should not be on the shelves. I am heartbroken and beyond words.

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    Reviewed June 2, 2019

    I purchased the Sentry PurrScriptions Plus and in short, my precious furbaby is now gone. I so wish I would have read the reviews prior to purchase and my furbaby may still be here! I can't prove that's what it was, but that was the only thing different (and very coincidental) for my previously healthy 4 year old Siamese. This product NEEDS TO BE PULLED OFF THE SHELVES!!!!

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    Coverage

    Reviewed May 29, 2019

    Bought the ointment for our two white shepherds and put in their neck and back as instructed. Problem is... it doesn’t work. After three weeks, our outside dogs are covered with ticks every day. Female sleeps on porch and everyday there are one or two fully engorged ticks that drop off her onto porch. Of course we have stepped on them by mistake and tracked into house. Both dogs regularly have ticks on their eyes and face. Pretty crappy product!!! Never buy again!

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    Reviewed May 16, 2019

    I wish I could have reviewed this product in the store before purchase. I bought the indoor formula for 2 of our cats and another regular formula for our other cat. Within 30 mins. of applying the drops we had to bathe all three cats. They were drooling and acting very strange. My outdoor cat was scratching at the area and trying to hide. This is a horrible product and I am returning to the pet store today to attempt to get them to pull it from their shelves. I'm so glad I bought a different product for our dog so she wasn't harmed. Do not buy this product for your pets.

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    Staff

    Reviewed May 7, 2019

    I apply this to my dog on 5/3/19 and within 24 hours his skin was on fire and burning uncontrollably. He was whining and running through the house pacing and panting. His skin was bright red. I gave him three baths using Dawn dish detergent which still didn’t stop the burning. I placed aloe on the burn spots. I gave him something to help him sleep. At this point nothing is working. He is pacing uncontrollably! This is a HORRIBLE PRODUCT!!!! My dog is suffering!!!! NEVER BUY THIS!!!!

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    Sentry Pet Products Company Information

    Company Name:
    Sentry Pet Products
    Website:
    www.sentrypetcare.com