Royal Canin Pet FoodsConsumerAffairs Unaccredited Brand
As most of the other complaints I have been using RC for 4 years for my cat and now my dog. (Regular Sterilised 37) However this year we purchase a bag that makes both animals sick... Clearly there is a trend of diminishing quality of these products and it is SERIOUS and should be addressed as such. Yet RC has a very casual approach with their refund policy. If this were human food it would be all over the news, the products would be recalled and the company would be under serious investigation.
IT IS NOT NORMAL FOR YOUR ANIMALS TO VOMIT BECAUSE OF THE FOOD YOU FEED THEM. As consumers we trust that all health and safety requirements are adhered to, that the company goes through the correct and required procedures to ensure they don't produce and SELL a poisonous product to the public. However with batches coming out since 2017 being toxic and making animals sick - they seem to treat this as business as usual. Surely if you will cut corners with the production of your products then your product should be removed from the market immediately!
I totally agree with the reviewer below. So, sorry to hear that her cat died, but I had the same thing happen with the November 2017 batches, 2 new batches of Royal Canin Wet Food (different flavors). Two of my cats started vomiting on a few cans opened in both flavors. The third cat smelled it and wouldn't touch it. I returned both boxes to PetSmart for a full refund, thinking they were just a bad batch. It's the ones now that have the new labels that are the problem. I was able to get some more of the old ones and compared the labels of the Ultra and they are definitely different now.
Now, I am in search for a new cat food as I tried a few cans again out of completely different new batch with the same results. So, Royal Canin, there is a problem with the new formula. I don't know what you did, but after years of using your wet cat food, I will not be using again unless it is changed back. I still use the SO dry formula to prevent crystals and have not had any problems with that. I will report this too to Royal Canin.
In 2007 I rescued a little puppy mill dog I called Lilly Rose! She had many internal and external deformities and problems--food was not one of them. I abided by my vet's recommendations as he would be my vet for 22 yrs. until he retired last spring. He was the type of vet who explained everything to you in English, showed you test results and x-rays. If he could not find an answer right then he would research after hours and call you at home to see if you wanted to try something new he had discovered! Lilly, because of teeth issues caused at birth, needed small bits to chew on!
My vet decided to retire in 2016 and sold his business to a young female vet from Alaska and still worked there until she got settled in. Two years ago my neighbor (who would not spay or neuter her animals) gave me a little male kitten who was in trouble because people know I will do my best by all my rescues. In Nehalen's welcome pack was a bag of Royal Canin kitten food! I had never heard of this brand. I have 2 other cats who will be 8 and 12 this year and one was on Hill's Science Diet Metabolic for weight control, but loved to get into everyone's food including Lilly's!
I did a little research--not much--to see if Royal Canin made Little bites for Lilly's teeth which they did! I ordered a small bag and Lilly scarfed it down like there was no tomorrow! Within a month Lilly was drinking water like there was no tomorrow and so was Sarah the overweight cat who was also eating Lilly's food. By January 2017 Lilly was very ill! I rushed her to the vet but did not get to see my vet but the new vet. Her digestive system had been ripped apart and as we waited in the examining room her stomach was cramping and she was shooting blood from her rectum--nothing else!
I left her there not knowing what was wrong or if I would ever see her again. The new vet patched her up overnight, but did not change foods or seem like that was the problem! (My vet would have asked about food right away because I had fed her and my Sheltie Iams which made them very sick and my vet knew exactly what to do and told me Iams is the worse food on the market!)
This began the worst year of Lilly's and my life! Because of this food Lilly became a diabetic (requiring 2 shots a day) and went blind, had chronic pancreatitis flare ups! Also in the mix the new vet gave Lilly itch medicine for her many allergies which the old vet said could be deadly if given for long periods of time and had prescribed another safer alternative drug. This enlarged Lilly's liver, by December, Lilly (still on Royal Canin's prescription glycol food) could no longer breathe, fluid was filling her lungs and a tumor was in her stomach, or so they said.
They showed me no test, no x-rays and gave me no other options but to end her life. Living in a small coastal town leaves little or no options for good vets or doctors I'm finding out! I spent almost $10,000 that year to save Lilly from what I now know was deadly food and I am on a fixed income and struggling to repay all my maxed out credit cards! Meanwhile I now have 3 cats that are sick from this food which was prescribed by this vet and as of tonight will never eat again, but what damage has been done to them, I do not know until I find a vet I can trust!
I have witness first hand what this food can do, so I beg the public that, just because it costs the most and has these glowing commercial reviews, if you love your animal--dog or cat-- please don't feed them this food and if you do and you notice any digestive changes--GET THEM OFF OF ROYAL CANIN unless you want to lose your beloved child as I did! I would not give this food any stars if I could. Royal Canin is animal poison!
I took my dog in for a urinary tract infection. But let's backtrack a little. I used to feed her Blue Buffalo FOR many years. All the sudden she started having diarrhea frequently. I noticed the food itself looked different and emailed the company just to get 20 questions back. I said forget it and switched to RC digestive health. Since then no diarrhea but my dog started getting UTIs about 2 years into feeding her RC... After her 3rd UTI switched her to RC Urinary S/O. The vet said more than likely she had Cushings Disease. After treating my girl on antibiotics (the 3rd UTI) for 10 days along with this food I saw no improvements... If anything her symptoms were worse. The first trip to the vet they did an ultrasound (which they never showed me). Said her bladder was inflamed.
Called them on the 10th day and said this isnt working. Scheduled yet another appointment immediately. Another ultrasound showed an improved bladder, yet I was never shown the test??? They then wanted to. test for Cushings. My dog was there ALL day. She had a seizure the very next morning. However when she had her 2nd UTI I rushed her to an emergency vet in the city and they performed a culture. The vet said her urine was very boring. Now I'm jumping around a tad but in the 10 days my dog was on Urinary S/O nothing improved and it got WORSE. I lived 2 months of heartache thinking my dog has cushings yet showed no other signs other than drinking and peeing excessively. (Yes this is a sign of a hard to diagnose disease... But seems to be the bipolar answer in humans but in this example... dogs.)
All the while I questioned my vet about the urinary s/o and they said, "Oh no, it shouldn't be what is causing her to continue peeing in the house and having to go out 3xs a night..." Well I did a TON of research online. Bad reviews of Royal Canin were found... As long as you dig past all the bad. I mean you pay like $80 plus a bag and you think of course it must be good. In my search to help my girl with CUSHINGS I found that not only the ingredients are BAD in RC and you might as well feed the cheapest food possible if you're going to feed RC, but the biggest thing is that I found in my research is GRAIN FREE is the way to go. I dont know if my girl has cushings 100% as of course none of the tests for. Cushings are 100% accurate.
Within a few days of switching her off of RC to grain free I see a huge difference! She quit constantly panting at me and waking me up repeatedly in the middle of the night. Now my baby is back to normal after very much heartache of. thinking I needed to put her on very aggressive meds... Thank God I did some soul searching and researching before I put my trust into one vet or continuing to feed my precious fur baby this toxic vet recommended food. Very unhappy with this food and will never recommend. Read the crappy ingredients!
Royal Canin dog food: All my dogs and granddogs thrive on this food. It was chosen by our family veterinarian who gets no kickback or revenue from this company or any other dog food company. Except for some specific conditions which only Hill's Science Diet formulas are available.
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My two senior cats very much enjoyed Royal Canin Adult Selected Protein (PR) food until the last batch I purchased in November 2017. Long story short, one of my cats died after experiencing extreme vomiting and dehydration, all within two weeks of starting the new batch. That particular cat did what many cats on this board were doing - burying the food, destroying it by getting it wet, etc. I am not saying my cat died because of the food. I am, however, questioning if the food had anything to do with my cat's illness.
This matter has been brought to Royal Canin’s attention and a case has been opened. What is unfortunate is that while my concerns were brought to their attention, the response received from RC was that no other cat owners have filed complaints, yet I see many people on this board stating their cats were vomiting, had diarrhea, etc. That said, I beg of anyone reading this review, if you at all question that there might be something wrong with the food, call the company! If there is indeed a problem with this food - or any other product for that matter - a company cannot fix the issue if they do not know.
Hypothetically, if there is something wrong with this batch/lot of food, and had it been brought to RC’s attention earlier, there would probably be far less people posting about sick kitties. I’m grateful you posted here as it did give me some solace - now I beg that you file a complaint with Royal Canin, too! PS My other senior cat is a bit more of a scavenger than the one that died. She did not get sick but what I didn't realize was that she had stopped eating the food.
Moved to a new area, got a new vet, and had to switch to Royal Canin Hydrolyzed for my two cats since the vet couldn't order Hills or any other brand. That should have been a warning sign to me but I trusted them. After the first batch and starting the second, both of my cats have had terrible bowel movements, at first, constipation, and then now massive diarrhea. After multiple visits and tests, no recommendations, only more meds. My cats started trying to bury the food as well and the vet was still stubborn that it wasn't the food. I gave my cats soft food and the diarrhea stopped, but once I gave the RCH it started up again. Hundreds of dollars lost and I should have trusted my gut instinct that this food was cheap and go somewhere else.
I feed my dog the Royal Canin for Poodles. My poodle has been eating it all her life (since July 08). We have never had a problem with it. She seems to enjoy it. We have offered her other food that she declined. I highly recommend the Royal Canin for Poodles.
I find that food specific to the breed works much better for my dogs than the generic brands. My dogs like the Royal Canin Pet food and are healthier than my last dog.
We had our Shepherd on this food and our 8 yr. old Basenji mix has been on it since he was 8 mos. old. It is a high quality food for a great price. Shopping around guarantees you the lowest price possible.
I've been feeding Royal Canin to my dog since she was a puppy. The food was recommended by the breeder and approved by my vet. I particularly like that the food is supposedly matched to the size and breed of the dog. My dog actually eats it, which is a different experience from other dogs I have owned. This is my first experience with this dog food and the first time I have ever had a dog who consistently ate what they were being fed. My dogs also eat fresh vegetables and fruit on a daily basis along with it.
After years of having my puppy back and forth to the vet and treated with steroids. We relocated and new vet suggested changed food. Royal Canin was perfect. My dog has been healthy ever since! No red tears from her eyes or tender paws from licking. So happy with their hydrolyzed dog food!
My dog was a picky eater, and only liked Cesar's dog food. As she developed diabetes, I switched her right away to Royal Canin and she loved it from minute one. Before I also had to feed her by hand. As soon as she got the Royal Canin she gobbled it up on her own! I highly recommend it. But it is not easy to find, especially when you need a prescription for the type you need.
I buy Royal Canin as a supplement to the prescription diet food I get from the vet. I give the yorkies the dry version and they really enjoy it for their evening meal.
My cat has been eating this Royal Canin Feline Health Intense Hairball since July and suddenly just stopped eating it. I had to take her to the vet, on Saturday where she has liver issues. She is only 4 years old and this food is the only change in her diet. It did help with her hairballs, but certainly not worth her current issues. She had a shot of an antibiotic and just hope she will get better. I wish I had seen this site before I changed her food.
RC Medical "Hepatic" has met the needs of our 13 year old dog with her compromised liver function. It has allowed her to live on, after her near-death experience two years ago. And she loves it!
Royal Canin was prescribed for my dog for crystals in her urine. The ingredients did not look good from what I know about dog food, but it worked and got rid of the crystals. I only fed it to her because I had to.
The S/O has been a lifesaver for dog post kidney stone surgery. Recommended by vet and purchased at vet. The dog loves the taste and has had no reoccurrence of kidney stones.
Royal Canin is great. My puppy loves it and my vet sells it so I know it is a good brand/option!! The pieces seemed a little big to me at first for a puppy, but he hasn't had any trouble eating it.
Daisy is a Yorkie Terrier and 7 years old. Royal Canin was recommended by my Daisy's Vet. Since Daisy leaves a clean plate when she eats I assume she really likes it.
Royal Canin was given to us by the breeder, our puppy/dog kept getting sick on it and throwing up so we finally quit using it - we went back to the food we had fed our previous dog.
Since Royal Canin got hacked back in July, my dog gets a vet approve food I cannot get, so she gets another vet approve food from Royal Canin. When you call they will tell you, "Well we are doing everything we can do to get your dog its special food, just feed her something else, we been hacked." My dog needs that food to help her live better.
Had some delivered bad but Royal Canin Pet Foods made good with two free replacement bags and a very large book. Even though we have to buy it online or go to the next big town (almost 150 miles away), we don't feed our German Shepherds anything else.
I've always liked Royal Canin but I wish the prescription foods in general would not contain so many unhealthy chemicals. But Royal Canin is not as bad as Hill's Science Diet, Which I call chemicals in a bag. My animals are all very picky but both my dogs and now my cats are on Royal Canin prescription foods and the food really appeals to them in taste.
My dog is allergic to a lot of ingredients & can only eat the rabbit & potato & the venison & potato. Unfortunately the venison has been unavailable for over 6 months now so I can only give one type of food with absolutely no variety. It might not matter to my dog that she gets the same exact food day in & day out, but it bothers me a lot.
My 15-year-old cat has been eating RC food for years. She just started getting rather severe diarrhea yesterday and this morning she isn't really eating her wet food... which is unusual for her. I can't say for sure that it's the new cans of RC wet food we just bought on Amazon (maybe with this new formula) but it does seem suspicious that this is happening when so many other pets are having the same problem. I'm going to start her on some other food ASAP! Hopefully that will clear things up.
I recently purchased Royal Canin Urinary SO. After feeding this poison to my dog for one week, she became extremely lethargic and lost enthusiasm in her favorite activities. She refused to eat any more food, but would cave when she realized we wouldn't feed her anything else. Her refusal should have been a warning to us, but it wasn't. Along with lethargy, my sweet dog's paws became red and swollen. She was constantly licking them. Red, flaky welts also started breaking out on her back and she developed a pink rash on her belly. I took her off Urinary SO and within no more than 24 hours her symptoms dissipated. Three days later, she is back to her spunky self, her paws have returned to normal and her rash has cleared. I will never use this food again. I am disgusted by this product and I am alarmed thinking about what might have happened if my poor pup was kept on this food regime.
Rescued my Russian Blue mix kitten and the foster parent had told me that she has only been eating dry cat food. On my way home from getting my kitten I stopped by Petco, bought a bag of Royal Canin Kitten Dry Cat Food. Once I got home I place my kitten kennel facing the bathroom door so she could see her litter box, with her food near her kennel. That night I awoke by the sound of her munching on her food. After she ate she went to the litter box and I could hear that her stomach was very soft. The following day she ate less which had me a little worried but I figured it's probably her just having to adjust to her new environment. She would drink plenty of water but only sniff at her food.
When she finally used her litter box I went to check it and I noticed that her stomach was extremely hard which explained why she has been going less (The food is making her constipated). Went back to Petco and got her Instinct Grain Free Kitten Food (Wet food). As soon as I set that in her bowl she was the happiest kitten in the world. She ate in such a way that I feared she might show signs of aggression thinking that this kind of food is a one time deal. I sat next to her while she ate and gently brushed her hair with my hand to see if she would show signs of aggression towards me. Thank God everything was fine. She stayed calm and kept eating. Never buying anything Royal... looking at feeding my kitten homemade meals after doing some extensive research.
Have purchased a Royal Canin renal dog food of 7 kg from a authorized dealer, and found insects and worms inside the food, renal dog food is a veterinary food. I found, when I saw my dog vomiting and I took my dog to vet now he got some kind of infection. I have sent several emails to Royal Canin Mumbai and called them several times regarding the same but didn’t got any response and this is the second time it happened. Last time the food was replaced by the dealer. This time I am filing a complaint against Royal Canin and the dealer.
My very sensitive dog has been on Royal Canin Rabbit dry food for about a year now after discovering she has a severe allergy to just about everything under the Sun. However since August 2017 we noticed the kibble has changed from larger to smaller bites. At the same time my dog has begun a hunger strike and the little bit she does eat she ends up throwing up or having loose stools with. I don't know what has changed but I wish they'd change it. She has very few options for her very sensitive allergies.
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