Blue Buffalo Pet Foods Reviews

I pay from 12.99 to 15.99 for the nudgie treats my dogs love them but the past 2 months that ive bought them theyve been little pieces all broken up. Why has this started happening? They're too expensive to get crumbles. I have a long hair chihuahua and a Pomsky. They both love the treats, but Blue Buffalo needs to do better packaging for the price they charge. Thanks Pat **

Anyone who writes a negative review of Blue Buffalo, I support. Their customer service is indifferent bordering on contempt. They insist any complaints be directed to the retailer. The product rots in the unopened bag. I will never buy their crap ever again.

First time I ever contacted Blue Buffalo customer service. I purchased aTasteful Sensitive Stomach 5lb bag from Target, City of Norwalk back in May 2026. However, because my cats were finishing up a larger bag of the same cat food purchased at Petsmart. I didn’t open it until a few days ago. Expiration date Aug 27, 2027. The kibble inside was lighter color, and it was like sawdust. My cats wouldn’t been touch it. I contacted Blue Buffalo customer service and the person I communicated with, Lisa. Seemed indifferent suggesting I return it to Target. Like, they say pets are like family but their pets parents aren’t. I took it back to Target exchanging it for a fresh bag. However, that bag was the same inferior product. So I went back to Target, got a refund. Purchased it at Walmart, much better.

Purchased the Life Protection Formula for my three dogs. Beef and brown rice. Half way through the bag I found a portion of an earring in my dog's bowl. No doubt the earring went through the entire cooking process. Sent a letter along with the earring to Wilton CT on March 11, 2026 with the Lot number. Just wanting to suggest they enhance their quality control. Not so much as sorry for my inconvenience, and that this situation was dangerous, sorry. Good example of a company getting too big, and not really concerned with anything but their bottom line. All about the money.

I switched all my kitties over to Blue Buffalo true solutions urinary care. I tried the Hills c/d formula first but they all ate it for one day then started vomiting. They all refused to eat it after that so I bought the blue buffalo. It’s been 6 weeks since the switch and one by one my kitties are getting sick. Vomiting, severe diarrhea, and lethargic. Within weeks of each other had to take 2 of them to the vet. Both have diabetes. My vet said it’s the food. It has to be. No way 2 kitties can come down with diabetes at the same time.

Ever since two of my foster cats started eating this they have been vomiting and had diarrhea. Both are extremely ill, more so than just typical stomach upset. My other two cats (mine and one more foster) don’t like wet food and didn’t eat it and they are fine. One of my cats that is severely ill has been isolated for a few weeks by himself and could not have gotten sick from another cat. He was perfectly healthy and eating and going to the bathroom normally when eating other brands right before I switched. He is now unable to even make it to the bathroom. He ate quite a bit because he was very hungry after trying not to eat this new food.

I buy Blue Buffalo canned lamb by the case. The cans come extremely dented and only 3/4’s full, obviously leaving room for food displaced by the massive dents that come in in cans. Since it’s the only food that doesn’t have chicken, I continue to buy it, but this needs to be investigated. I have filed complaints and nothing has been done about this.

My 8 year old dog started eating Blue Buffalo need live protection food in December. By January he started exhibiting severe gastrointestinal issues, with severe diarrhea, vomiting, lethargy, bloating. It got so bad that he was waking in the middle of the night panting, whining, and distress. As expensive as the food is, there should be high quality control and ingredients.

I bought the Puppy Homestyle Chicken with Vegetables. This looks nearly identical to the food I prepare for my puppy that takes hours to cook and my dog LOVES it! When something looks and smells like homemade it’s a big deal and very hard to find. I highly recommend this brand. Thanks Blue for doing what you say.

After all of my extensive research and price comparisons my vet tells me she doesn't recommend Blue Buffalo. Too many byproducts and stomach issues, even with the 'Sensitive Stomach' variety.

The store was out of Fresh Pet so my husband had to substitute with Blue Buffalo Chicken Loaf with peas and carrots. Tonight was their first night of trying it. My three dogs have been chugging water ever since. We threw it away. Apparently the sodium is too high.

I feed my Aussiedoodle Brody fresh pet but when I sent my fiance into Kroger the first refrigerated dog food he found was the Blue Buffalo and figured it would be okay for a one time deal. Boy were we wrong. Not only did he refuse to eat it but the small amount that he did gave him gastrointestinal problems including loose stools diarrhea and audible gas pain. I figured since this was also a fresh food pet product it would be okay even though I know you're not supposed to suddenly change your dog's diet it certainly should not have caused that adverse reaction especially since in the past when we have been on vacation or staying with family he has certainly had other dog food with absolutely no problems. It took almost 3 days for his stools to return to normal and for me to feel that it had finally gotten out of his system.

Blue Buffalo puts sodium phosphate and sodium carbonate…which are both toxic to dogs! My 7.5 lbs poodle is fighting a type of seizure and tremors! Take action DO NOT FEED YOUR DOG THIS FOOD! This is not the 1st type blue buffalo has been found to be a “non-honest company, as other class action lawsuits have been filed! My other 7.5 lbs multi poo is fine.. Guess what the only environmental difference is! She didn’t eat the blue buffalo food! She eats hard food to help with her teeth! Vet said to feed my 7.5 poodle wet food bc he lost a canine tooth and has a heart murmur so we can’t get his teeth cleaned! DO Not TRUST THIS COMPANY!

Bought the Blue Buffalo steak grillers. Immediately, one of my two Shih Tzus got sick, with fever, vomiting, couldn’t keep anything down. Next day same thing with dog 2. Stop giving them those treats, and they’re both fine now... after I read the reviews, I think this might be due to the new treat. Beware.

A few weeks ago, I found a Kirkland (Costco brand) dog biscuit in a new bag of Blue Buffalo Health Bars. We do not shop at Costco and there is no one home except my husband and myself and we have no idea as to how this biscuit got into the bag. It must have happened at the manufacturing plant. After doing research on this matter, I read many complaints on Blue Buffalo making precious dogs and cats sick or worse. Two of our three dogs have elevated liver enzymes (ALP). We've spent thousands of dollars at the vet. I now believe that Blue Buffalo pet food is causing the elevated ALP enzymes and joint inflammation issues. We have taken our dogs off everything Blue Buffalo (can food, dry food and treats). We have them on medications and new food and pray they will return to good health. I also reported this to Blue Buffalo to no avail. They didn't even bother to respond to my complaint.

In April, 2024 my 6 year old French Bulldog "Lebo" was throwing up constantly and I didn't know why. I had him vet checked, we did bloodwork, xrays, then more xrays. Then I took him to a veterinary specialist practice for a comprehensive exam and an ultrasound, that's when I learned that he had an unidentified biological blockage on both ends of his stomach. Corrective surgery posed very high risk with a questionable outcome, and that was IF they diagnosed him correctly (their words not mine). The surgery itself is delicate and high risk, on top of the fact that Frenchies do not do well under anesthesia, I would have done whatever to cough up 6k but the risks were too high. The alternative to surgery was to put him on a strict diet of soft pate canned puppy food (puppy formula is higher in protein with more calories). That was working fine, he gained his weight back and all had been going well.

Blue Buffalo has terrible customer service and doesn't accept any responsibility to issues you might have with their food. About two weeks ago, I bought puppy dry food. Upon opening it, I found stringy residue on the bag and food. After digging around a bit, I found numerous mealworms at the bottom of the bag. Blue Buffalo's recommendation was to return it. They stated it had nothing to do with their facility because of "the high temperatures they use." Instead they blamed in on the shipping process or the store.

I have tried everything to get my dogs to eat the refrigerated loaf. They hate the smell and the texture. They are small and I have to cut it into small pieces, but it is so sticky it just clumps. They were eating Fresh Pet. I should not have changed.

This food made my Husky so sick. Severe vomiting & bloody/mucus in stool. Lethargic, and absolutely terrifying. Then I found this forum with everyone else having the same issues. Grateful we didn’t end up with a dire vet bill or worse lost my dog. Stay away from this brand, will be telling everyone I know.

After feeding my dogs Blue Buffalo Life Protection Formula (Adult chicken and brown rice) for the last couple years I decided to discontinue because every bag has been infested with moth larvae crawling around in the food. My two Sharpei have never had problems with the food and previously I never had moth problems living in the southwest desert. Searching the web I found that dry dog food sometimes has moths in factories that get in the food, but Blue Buffalo is the only one I have had this problem with. I had to resort to microwaving the food for at least two minutes to kill the larvae prior to feeding my dogs.

Please never give your dogs Blue Buffalo. My 8 year old Teacup Maltese dog was rushed to the ER yesterday. Her belly was full of fluid, she was peeing a lot, her heart rate was elevated, and she had lethargy. After bloodwork, she was diagnosed with heart failure, liver failure, probable kidney failure, and an infection and had to be put to sleep, literally because standard EOL meds couldn't be administered because she was too bloated for an IV! She was eating Blue Buffalo before she was rehomed with me. Was totally unaware of the 2010 accusations and my vet, the same vet she had in her previous home never said anything about this, otherwise I would have switched her immediately. For 8 years, her entire life, she had regular vet care and was perfectly healthy, supposedly. Then in just a few days she got sick and died.

I bought your fresh meal log. My experience was that it was very sticky and hard to slice and dice. The next day my dog vomited several times and it was foamy bile. I have gone back to the brand I had been using.

Some of the complaints on here really seem to be from switching dog foods too quickly. I hope everyone are easing their new dog food into rotation slowly and not all at once. Also, the picture of the BB chews from Costco is not a BB Chew is not one that I’ve ever seen at any pet store or on Chewy. Be careful. Less expensive may not mean better or safe.

Tens or hundreds dead bugs in the box of dog food cups - see attached photo. It looks that the bugs enter in the factory as the box was sealed when I purchased it. No possibility that bugs infestation happened in a store. This is the last time when I've purchased their product, I cannot imagine how production looks after this experience.

Zoey was diagnosed as a very young puppy with a chicken allergy dt to diarrhea. Naturally we got rid of the chicken plus put her on probiotic. I tried Natural Balance dt their reputation specially formulated for allergies. She did great on this diet but unfortunately it because really hard getting the puppy started to only have lamb so of course they got tired of it. I thought vets always endorse Proplan plan. I seen sensitive skin and stomach with no chicken plus they had sensitive skin and stomach wet food too. I thought I found the perfect food for Zoey. They had salmon and lamb puppy. Zoey started getting diarrhea again after months of no problems. I was getting upset trying different things. I got Proplan fortiflora and greek yogurt. Still we were getting diarrhea. I was going to take her the vet because it was getting so bad she was having accidents. I thought she needs a allergy test.

Switched my six-year-old silver lab to this food not knowing all of the complaints. After 4 weeks of eating this food, she began to show high liver enzyme levels. Had to put her on medication. She consumed the food for three more weeks and now she had bad arthritis and can’t even walk out of the house. I believe this product caused major inflammation in her joints. Took her back to the vet and they said get her off that food immediately that there are numerous complaints. After $650 at the vet, we now have her on one more meds and she still can’t walk easily. I will never buy Blue Buffalo again. I would not recommend anyone get it.

Less than one day after starting my 14-yo Akita on Blue Buffalo 7+ Senior canned dog food (chicken/beef) which I only used as a “ topper” (small amount mixed in with homemade food as a gravy for a little additional flavor). She started having severe mucousy/watery diarrhea that lasted for a couple of days. The Purina Pro Plan I was using prior to this as a topper never caused any problems like this. Not sure if this is an isolated issue but based on what I’ve read here, it certainly doesn’t appear so.

Beware of extreme sick vomiting symptoms. I switched to Blue a few days ago and my dog got extremely sick. He is never been sick before. He was throwing up, diarrhea and a little blood on the stool and shivering shaking by the third day. I spent nearly $500 for vet visit, tests and medicine. After a recommended bland diet of rice and chicken along with the meds, the puppy got better right away for three days now. We’re back on blue since yesterday and my dog is throwing up again all day today. I thought about the food switch that might be the cause of it and my husband said the same thing coming back I from work and watching the dog throw up the food. We realized this food is poison to our dog. I’ve attached my vet receipt.

I reported a contamination in their food that could have harmed my dog. Blue Buffalo’s “solution”? Toss me a bag of treats and tell me to get a refund for one can from the store. That’s not taking responsibility — that’s brushing off a safety hazard. If they cared about pets, they’d refund the full purchase and ensure no other products were affected. I’ll never trust this brand again.

To begin with I think each dog is different and may react in different ways, just like humans!! People also should think about where they're purchasing their dog food. Personally I wouldn't buy dog food from costco. Places like that do shady things and I can give a great example. Being a hair stylist before the whole market took over the elite hair care products you could only purchase them in a salon. We knew where they came from and it was the real deal from the manufacturers. When Nexus somehow got out on the shelves at every supermarket and pharmacy, I being the curious one went and checked the products. 1st all I had to do was open the bottle of humectress and I knew by its smell it was a fake. As with all the other products they switched the blue cap to a white one. Red flag!! My point is they can do this with dog food also, and do.

Last batch I bought made my dogs' poo very wet and sticky. I checked and found they had changed the formula. Dry dog food at the price of steak should not be made with cheaper ingredients for company profit at the expense of dog health. After feeding my dogs for years Blue Buffalo, I won't buy their food again.

I have 2 American Shepherds,3&5 years old..within a week of giving them Blue Buffalo dog treats for the first time they were both hospitalized with GI issues…Pancreatitis and HGE..what they went through was horrible…what we went through was horrible..besides the close to $15k vet bills the stress wore on us all..it was the Blue Buffalo chicken & apple bites purchased from Costco…claim with BB is being filed and attorney was contacted. Vet is also in agreement.

Blue Buffalo Tastefuls canned cat food killed my cat. The Vet removed a large piece of foam rubber-type material from his intestines. There is no explanation for it other than the food. It's a similar color and texture to the Tastefuls flakes.

TERRIBLE CUSTOMER SERVICE. You lost me as a customer. Used for 3+ years. Called customer service Thursday, JULY 3, 2025, 8:00 AM for HELP. But no help. Closed until July 7. Both dogs with diarrhea from new bag. USED product for years. They did not eat like normal. But they did eat it day one. Refused to eat it the second day. Then the diarrhea started. No response to call made today. Left a voicemail message. Best by 2026 Jun 14 Lot: 20260614J 92 18:32 Changed to new brand - no diarrhea. TERRIBLE CUSTOMER SERVICE.

I just bought this food and immediately after she ate one serving she started vomiting, shaking and has had diarrhea. Now looking at these reviews they are awful! Why is this company still allowed to make food? I may have to bring her to emergency vet because of how lethargic she is. Does anyone know if there are any lawsuits currently because of this issue? Seems pretty consistent across the board for the same problems. If anyone does know of one please email me at **. This dog food needs to be pulled immediately from shelves. Thanks!

I have been buying Blue Buffalo dog food & treats for about 5 years. I’ve never had complaints until now. The treats have decreased in size & are practically burned. (My last box had many that were over baked). Not as good as they once were & they’re not cheap! (*Note to BB: because of their smaller size, they don’t need to bake for as long!!) Very disappointed. This is my 3rd box that was not good. Guess that is how it’s going to be from now on. Cutting back & it’s affecting quality. I will not be spending my $ on these anymore.

I purchased a variety pack of Blue Buffalo kitten food—marketed as “premium.” Several cans were underfilled. Not dented, not damaged—just clearly short of what I paid for. I contacted their support team, provided the UPC, lot number, best-by date, and proof of purchase. The response? A canned message telling me to return opened cat food to a store I don’t even visit (I shop online). Then I was told I could mail in the UPC and physical receipt (which I don’t have) to their legal department, wait 4–6 weeks, and maybe get a refund. Their “100% satisfaction guarantee” is pure marketing. They refused to replace the defective product and ignored a follow-up email. I paid a premium price for high-quality food. What I got was poor quality and worse customer service. Shop with caution—Blue Buffalo doesn’t stand behind its product when it matters.

Gave my puppy the runs so bad day after day. Went through process of elimination to make sure it was the dog food and it was. Switched to another brand and it all stopped! $89.00 dollars down the drain several times as far as I am concerned. To put my puppy through all that, the mess, her constant gas and such. Poor thing. One of the best dog foods turned out to be a disaster.

My pekingese shitzu mix, buddy who is 8 yrs old started getting sick yesterday, he has vomited some and very runny, watery now diarrhea. He is pitiful laying on me. I bought Blue Buffalo at Walmart recently and gave some to him past 2 mornings. His brother will not eat hardly any kibble, waits for me fix eggs, is not sick like buddy. DO NOT USE. I bought it Walmart because I didn't want to drive 20 minutes to rural king for hills science. My bad, never again.

Blue Buffalo canned cat food: I wanted to give my cat something better than the generic brands, so I decided to try it. The seafood flavors go over ok with him, but for some reason, the chicken is an absolute "No". He's been eating this brand for a few days now and this morning he's refusing to eat anything at all. He is very sensitive around his stomach and has been lethargic all day. I'm going to put him back on his previous food and hope that he gets better. If not, it's a trip to the vet. I can say with certainty that I'll never buy this brand again and I do not recommend it to anyone else that wants to keep their cat healthy.