Vistaprint Reviews

I received a package from Vistaprint which I had not ordered so I immediately returned it. I was unaware at the time that I was a victim of fraud. This charge showed up on my debit card. I had never heard nor ordered from this company. I soon realized that I had several bogus charges on my debit card. I contacted my band and the sheriff's department. After several days I was finally able to contact the company. I told them what had happened and they refused to help me. They would not look up anything, take my information or even tell me if the box had been returned. This was the only company not willing to help me. Everyone else verified that security information did not match and they refunded my money. I had filed a police report, good thing I guess because they did assure me that they would speak with the police dept. I'm thinking good luck with that.

I receive unauthorized charges from this company on my credit card along with York Photo, Napster, and Gevalia.... I have never ordered with any of them. They also gave my phone number to realty companies and they call me asking about my recent interest in becoming a realtor (also charged on my card). After researching these companies, I have realized they all have revolving payments and seem to be related. Luckily, my card company stopped them early. Unbelievable that they get away with this after 4 years worth of posts about them being a scam.

They have been sending Maxim mag to my home where I have a son who does not need to be seeing half-naked girls. I did not order it. I hope I didn't pay for it. But most of all they don't give you anyway to speak to them. I have tried to cancel over and over. How can they just send you something you don't want without asking you. How do I stop this Mag. from coming to my house?

I ordered postcards back in Sept. After that order a $14.95 charge started showing up on my credit card for a Passport to Fun. I never signed up for this service and in fact had to get my money refunded on my one and only print order with Vistaprint because they missed their own deadline. I caught this early on but so far it cost me close to $75. It has been going on since Oct 2008.

I haven't buy anything from Vistaprint in the last 12 months but I got a charge of 12.95 AP9*Galleriadecom 877-499-9112 saying that I got a free trial membership and it was time for my first payment????? They were the ones that mention Vistaprint. I call Vista print right away to cancel my account and any future business with them. Everyone was nice and polite but I noticed they were trying to convince me I have made a mistake and somehow I approved this membership when I placed my order in the internet! Since I am Hispanic they gave away my card number to this company. They even spoke Spanish!!! No English at all - any - none. Thanks God I do so I could communicate with them. I am very upset and scared how easy they can just give all your info to anyone and steal your money.

I spent 3 days laying out my brochure and then submitted it to VistaPrint. The site kept crashing though I was able to generate proofs throughout the process. I ordered brochures through their customer support (rep seemed to be from India) and paid extra for 3 day shipping. Shipment did not arrive today (3rd business day). I called & again spoke with a customer service rep from another land, after 20 minute hold time said that they could not produce my brochures. No apology... I asked why they did not call to tell me this... She offered no apology. She said, "Your order was processed by our system automatically so we had no way of knowing." As a consumer here is my blunt advice... DO NOT USE THIS SERVICE. VistaPrint is not customer oriented and they seem not to care about the small business person.

I've ordered business cards 7 different times via Vistaprint. Even when choosing the slow delivery method, I always got the correct product within a few days (always choose the 'slow' method as even the USPS delivers 'parcel post' faster than 21 days! No need to upgrade delivery as it's unnecessary- and this is how any online service makes money- postal fees). Personally, I've never been charged for other unwanted items, as I believe I never click on the add-ons: surveys, 'freebies', etc. and I go straight to 'checkout'.

I placed an order with Vista Print and have not received it yet. It was supposed to come in 7 days, I paid extra for that, and it has been a month!I Call their customer service and no one will answer. I will NEVER deal with them again even if I eventually get this straightened out.

Mysterious charges on debit card. Trying to contact them, they refuse to give me any information about the charge, or who the order was shipped to. They will only talk through email, refused to give me a phone # where I could talk with a live person. My bank will deal with them, but still - from what I hear, this is a common occurrence with this company. WHY IS ANYONE NOT DOING ANYTHING ABOUT IT???????

I was charged $90.00 on 4 separate charges to my ATM card. I have never heard of Vista Print, nor have I ever order anything from Vista Print. I called my bank and was surprise to see the charges. I then had my ATM blocked to prevent future charges. I called Visa Print and was told since I was not the 'account holder' that they could not release any information to me. How strange since they were the ones that sent me the labels. I asked what shall I do with the labels and they said to 'keep them'. If I didn't check my bank account and was not alerted from the bank that charges were being done, could you imagine all the money that Vista Print would have made on me?

I am another victim of the $14.95 mystery credit card charge. I ordered Christmas cards and then started getting the charge. I have called the 1-800-961-2075 and 1-781-652-6300 with no answer. I emailed them several times with no response. So I resorted to searching for the corporate info on Vistaprint and found names and titles of upper management, then I google them and found that some have blogs or Facebook pages, which I went on and left messages about wanting my money back. I am telling everyone I know and people I don't courtesy of chat boards and such, that they should NEVER do business with this company again.

In November, 2008, I ordered calendars from Vistaprint. In Feb.09, I noticed my credit card was charged $14.95 for Shopping Essentials. I did not recognize this charge. I called my credit card company and was told that the charges started in Dec. after I had ordered from Vistaprint. I have been charged $14.95 for Dec.08, Jan.09, and Feb. 09. I called the phone # for Shopping Essentials and was instructed to call tomorrow during business hours. Which I will do. I called the credit card company and closed the account. They will be sending me a Declaration form for fraud.

I noticed two (2) charges on my credit card which I use for internet purchases only. They were the following: 02/08/2009 $5.45, 02/09/2009 $5.45.

How many ways can you spell FRAUD. That is exactly what is happening with Vistaprint when they sign you up for Passport to Fun. They got me for 3 monthly charges so far. I contacted them at 1-866-891-3212. I got Calvin in Jamaica. I told him to STOP and to refund my money. He said that he would take care of it (do you think that I just fell off the truck)? I am really upset that there are companies like Vistaprint that are still operating. I suggest that anyone who has been had by this fraud start calling the president of Vistaprint and flooding their phone lines in protest.

I found an email from Vistaprint in my email saying that my order would be shipped. The trouble was that I never ordered anything. I tried calling several times and kept getting recordings and was unable to talk with a live person. I then had to contact my bank regarding fraud. I am planning to change my email (not sure if I can as I am the primary person) and password.

Ordered beautiful business cards from Vistaprint. Order came, they were perfect. Then the EXTRA charges occur on my bank statement. It was $14.95 (Passport to fun) every month. I called the 800# and complained and demanded that I get a full refund. I only got one month refund and was charged for two. I then called Vistaprint and was informed that I had clicked on the survey to get a $10.00 gift certificate and this is how I was enrolled. Well, I never signed up for the survey, who has the time? I WILL NEVER USE THEM AGAIN AND WILL TELL EVERYONE I KNOW ABOUT MY EXPERIENCE WITH THEM. Shame on you Vistaprint.

Doing my taxes and notice a recurring charge from both Vistaprint and Businessmas. Each for $14.95 since Dec.12 2007 to Jan 8 2009. Since Nov of 2008 the price went up to $17.95. Have tried calling and never can speak to anyone. I had ordered Business cards from Vista Print several times but that charge also showed up and was paid. There seems to be 2 different charges on my Credit Card account. They don't have the right to authorize these charges or give my credit number to a 3rd party. My mistake has cost me Over $778. this last year. My money is from hard work and I am a senior citizen. This is outrageous. I think I am going to have to get new cards and cut up the old account. Please let everyone know.....

I paid for some business cards for the church online and also the church logo. I uploaded to Vistaprint to make and so Vistaprint billed me for one t-shirt and the church business cards totaling $50.61 and I sent the payment by check and along with a printed copy of the bill. And that was Jan. 17, 09 and now it is Feb. 07, 09 and I have not gotten my order for any of the merchandise. So as of Feb. 09, 09 I will check with my bank to see what happened to the check, if it has been cashed or not. Then I will put a stop check on the missing check.

I don't understand why so many people are complaining. When an order didn't arrive, I called and was shipped another one. Also, after wasting money on Yahoo web hosting and Google ad words. They would not consider taking off $80 in charges from then placing ads for me on my space? A real rip off by Google. I finally have web pages that get business, and I don't need to pay for ad words. You need to use the premium, which is $10/month. I don't see much difference in paying for the $20 pack.

I order my business cards from Vistaprint. I like their cards, but now I find out they gave my name for a cheesy magazine, and it is sent to my office which happens to be a government office. I cannot have that. As an elected official I would be doomed!!!! Sorry, I can't have that. Now I can't even get a live person to answer a phone to cancel the subscription.

I just reviewed my past business Visa bank statements and noticed an odd charge of $14.95 per month with the name of VistaprintUS. I ordered business cards from Vistaprint in 10/08 but nothing since then. They charged me 11/08, 12/08, and 1/08 this 14.95! I called my credit card who gave me the number of 888 243 6185. I called and it was a recorded message asking for your member number, which I gave them my phone # which retrieved this number. It gave me the option to cancel, before I did this I tried O for Operator to get my 3 months back. No one just recording. I cancelled the membership and called the 800 for Vistaprint.

I received a charge on my bank statement from this company. I've never heard of them, never signed up for anything, and never ordered anything. From what I've learned by looking them up on the internet, this is a huge scam operation. Something to do with ordering a CD for work-at-home information, which I am totally not interested in. This charge came through at the same time as a charge to VistaPrint (which I also had never heard of) and a charge for an eBay Success Kit with some international connection (which I didn't order).

I received a charge on my bank statement from a company called VistaPrint. I never heard of them before, never ordered anything, and never signed up for anything. Not sure how they got my information, but obviously it's some kind of scam. Also appears to be connected with something called Google Tree, which I found out is also a big time scam. These charges were apparently made with my debit card information. I've had to have that card shut down and will have to go into the bank to get another card and file papers to have the charges disputed. The good thing is that my bank calls, when they see anything that looks suspicious, to verify the charges. If that had not been the case, I would never have known it happened.

Vistaprint is a Scam, they provide you with the business cards you ordered but then sign you up for everything under the sun, even months later. I got and was billed for a subscription to MAXIUM and now 5 months later I got a 14.95 bill on my Credit card for Shopping Essentials. When called, Maxium refunded my money and canceled the subscription and Shopping Essentials says they will do the same thing within two days.

My wife ordered some business cards from Vistaprint in November and paid with our credit card. In January, an unauthorized charge of $14.95 from BusinessMax was on our card. We googled the firms and found that many others have had this same or similar problem. Vistaprint can only be reached by email after wandering their website, but I did talk to Faye at BusinessMax who said the charge would be reversed in a few days. We will see. Luckily, I check our billing statement quite thoroughly. I read on the internet where others haven't detected the unauthorized and reoccurring fees for some time. I would hope that Vistaprint can be pressured into stopping this fraud. It's really too bad because we were quite pleased with their product.

I had ordered then to design my logo and have not been able to get a hold of them and was charged $96.00. Every time I called them, a recording says, "Due to Tech. Difficulties the office is closed..." Yeah for what, 6 days... Have already contacted the state's DA and in the process of filling a FRAUD and Credit Card Fraud as well as with the postal service for mail fraud.

Early in December 2008, I received from Vistaprint an unsolicited order of blank business cards with a faded partial American Flag as background color. I immediately called the company, told them the mistake and asked if they wanted to pay for return shipping. The customer service rep said, "No, just keep them." Then he went on to say that if I received a charge on my credit card bill, I could just dispute it. I thought that was odd, since I never gave them my credit card number and never ordered the cards. Sure enough, a charge for $23.83 showed up on my bill, which I have indeed disputed.

I was billed $14.95 in the month of December 2008 and January 2009 for a Vista PrintRwrds US 888-243-6185 and not only have I never authorized the charge, I have never heard of this program before. I was Scammed and want others to be aware? Should I change my credit card number? $14.95 was charged twice to my account. I haven't been able to reach anyone at Vista Print yet, but I'm hoping to get the charges reversed. I'm not sure this enough money to get attorneys involved, but someone should be investigating the business practices of this company.

End of December, I received a notice that I had ordered Business Cards and they would send them to me and I would owe postage and handling charages. The notice showed my address incorrectly as it did not include my Unit Number. I did not order the cards and have tried to contact them to no avail. The cards came and the only reason they got to me was that the postman knows me... Normally mail without a Unit Number does not get delivered. This is a sham. I will send these cards back to them. I will contact the AZ Attorney General and the FCC if any charges appear on my accounts.

Sent off 4 free cards but last week was charged 14.99 for no reason at all and got find a person through the phone to talk to cancel this. I can not afford 14.99 a month for no reason at all.

I ordered free business cards from this company, where all I had to pay way s/h, this occurred 5/29/08. I come to find out, now looking at my December statement, that they've been charging me $14.95 a month, somehow when I never signed up for a monthly service. There was never any mention that they would charge me this monthly amount when I signed up for the free business cards. This company is a ripoff and needs to be reprimanded.

I received a mouse pad I DID not order, never heard of the company. Checked my credit card and found two charges from 2 different companies. Vistaprint for services for $9.15 and York Photo for services for $14.00.

I ordered free business cards and a free t-shirt which were supposed to only charge me for the shipping. Now, I am getting charges of $14.95 each month for things I have not authorized and just this month (January), there are two charges each for $14.95 for companies I do not know. I tried calling but they were closed. I will call them tomorrow and get a new debit card. Also, everyone should contact their State Attorney General to report this company and have it shut down and pay for damages from causing overdrawn fees. Perhaps, a class action lawsuit should occur.

An unauthorized debit to my account was placed on 1/21/09 for the amount of $20. The numbers printed on my statement: ** - Jan 21. Please remove this charge from my account. This can cause overdraft.

Vista Business card is an obsessive problem. They are causing my business to lose money. How can we get rid of them?

I just checked an account and saw that Vistaprint signs you up for affinities. I called 1-888-243-6185, spoke to Donnie and asked that I not be billed. I will file a complaint with the FCC. I called the owner of the account that was used to place this order to give heads up to keep an extra $14.95 in the account so he would not be overdrawn. I will check back to see if they billed this account. When you order these cards, you MUST BE VERY CAREFUL to head STRAIGHT for the exit. They make their money not by selling FREE CARDS for the trap doors, the magazine orders, discounts at restaurants, etc. They all share that monthly fee with Vistaprint.

I was sent flyers via Yellow Pages mail-out. The Vistaprint flyer offered business cards for a good price, so I applied online. I have not been able to speak to a salesperson in the last 7 days. Phone numbers are not taking calls. Emails from their salespersons are not giving me confidence that I am dealing with a real company. It seems like a scam.

I ordered business cards from Vistaprint with no problem. Out of the blue, I started receiving a men's magazine. At first, I thought it was a fluke but after 3 months, it is no fluke. I contacted the phone number listed for subscription inquiries and was told that Vistaprint ordered the subscription for me and that I needed to cancel with them. The customer service rep gave me a phone number to call which ended up being a message for Blue Dolphin and M2Mags. The only way to cancel is by mail or email. NO LIVE PEOPLE. I am extremely concerned by a company that signs you up for magazines without your knowledge or permission. All I wanted were business cards; instead, I received unwanted magazines and discovered a company with deceitful business practices.

In August and October, I placed legitimate orders with Vistaprint for calendars created online with my photographs and address labels. These two orders totaled over $450 (including shipping). I never asked for or authorized any other transactions with them. Suddenly in December, many small charges began showing on my credit card from Vistaprint. The charges were under $2, but there were about 16 of them in one month. There were also several other charges from companies and services unknown to me.

Vistaprint showed up on our Visa card for $19.99, along with several other charges from companies with which we had no connection. Visa has reversed all the charges and canceled the card. We never contacted Vistaprint about this.

Vistaprint sent these lame business cards to me with the wrong e-mail account on the card. They were never ordered, that is the most important part. I refused one box, but since I opened the other box, I had to pay to send it back.... nice scam. What's the matter? You can't get clients?

I just ordered cards from Vistaprint and can't find a customer #. It should be a law that you must register a phone #. I wanted to change something on an order I just placed. You all need to file a complaint with the FCC instead of just here. FCC can do something about them automatically charging something else on your account. This is newsworthy. They do it and get away with it because it is not exposed on CNN.

Yesterday, I was online with my bank, TD, and three $14.95 charges appeared against my debit card from 2 companies I did not recognize and one from Vistaprint. I called each of them and told them I never authorized these charges with the exception of Vista. I had to go to my bank to cancel my debit card and receive a new one. I am suspecting that someone from Vista has given my credit card information to other sites. Who do I report them to?

I placed an order in late November with the promise that my order would arrive within 14 days. These were calendars for Christmas presents so I needed them on time. After more than 14 days had passed, I complained about not receiving my orders. They kindly offered to reship the order to arrive in 9 days. After this additional 9 days had passed, I again complained as I had not received the original order nor had I received the replacement. They again offered to resend the order and I also requested a full refund as I was completely dissatisfied.

I just read the website on complaints with Vistaprint. The $14.95 charge that people are having added to their accounts on a revolving basis is due to their own failure to read over their order before they submit. Granted, it's an easy mistake to make when you're placing an order in a hurry not to read the blurbs but you have the option to opt out. I made the mistake of sending my order through without checking it first and I too was charged the $14.95 but it was taken care of immediately when I called to find out what that charge was for.

Last February, my husband and I ordered our wedding invitations and one week later, our thank-you notes through Vistaprint. Both products turned out fine and we were happy with them. Within the month, however, we also began receiving a subscription to Good Housekeeping magazine. I contacted Good Housekeeping to cancel, and they said that I couldn't because I had ordered it through a third party (whose name I had never before heard of). I googled the name of this company with Vistaprint and learned that they were affiliates.

They are debiting my account when I did not purchase any products from them. They have taken money from me and my family.

I purchased business cards from Vistaprint and the next thing I know, my account is debited by them each month for $14.95 (November and December). I called Vistaprint and spoke with Stephanie ** and she said they will gladly reimbursement me the two debits for $14.95. I then informed her that I am getting overdraft fees daily and she advised me to submit a fax to Compliance at 402-661-2189 which I did on 12/30 along with my bank statements. All I want is for them to refund the bank overdraft fees which now total over $55.00. I called 888-243-6185 and was told by Gloria ** that I will receive a letter dated 1/6/09 where my request was denied.

Well, we ordered some labels for something associated with our wedding. My fiance is actually the one who has the account there; we just used my card to make the order with. I noticed today (1/9) that on Wednesday (1/7), an additional charge of $14.95 had been made to my account. I had to google the entry in my banking to figure out what the company even WAS. And I had this very site with all the complaints pop up.

LOVE, LOVE, LOVE VISTA PRINT. I have never had one problem with the product! I feel your pain but, for me, whenever I have had any issue with Vistaprint, I have had quick correction of the problem and have felt GREAT about the product. I have used Vistaprint for over 4 years and can say that I have spent hundreds of dollars if not thousands. Again, I can't speak for others but I have had a GREAT EXPERIENCE!!!

Scamming online purchase orders, using credit card information obtain from my other online transactions. During Christmas, I purchased online and by phone; however, some human within that line of work took advantage of their position to be malicious. Within a few days, my card information was being used to make online orders which would trigger sub-agency (the fine-print membership programs) to bring future recurring debits to my account. Example: Vistaprint took an online purchase for their FREE Cards promotion, only for $5.45, but the fine print signs the order up for the sub-agency recurring $14.95 programs!!

This is an internet base 'first order free' company that I have used in the past to order business cards. On January 5, 2009, they debited an UNAUTHORIZED AMOUNT of $14.95 from my credit card. When I called, some woman with a foreign accent that I could HARDLY understand (and I could tell that she was reading from a 'script') told me that I had signed up for a special rewards program, which I told her I CLEARLY DID NOT. I NEVER EVER TAKE advantage of such offers, especially on the internet. I was told that I would have my request taken care of, and that I would receive a credit to my account within 7 to 10 business days, and it may be reflected on the next statement, or the one after that. I asked her if I could have a confirmation number for my call, and OF COURSE, she said there was no way to do that.

I have been purchasing from Vistaprint for many years and have found their product very reasonable and efficient. Be careful NOT TO SIGN UP for their 10% discount. My only problem now is that I cannot get to their site. I have followed all their instructions regarding cookies but it still won't work. I have emailed them several times over the last month without any reply. I would call them but I can't get to their site to get a phone number.

In response to Abby in Texas - I had a VistaPrint rep send me the fine print and their T&Cs. Even if you sign up for the trial membership and even if you click the $10 cash back button, at no point does it say that the companies they provide your info to will be charging you for their own trial memberships. Needless to say, after contacting each company to cancel the subscriptions (all of which were charged to my card), sending back the movies sent to me by a rental company, cancelling my bank card and ordering a new one and scouring my bank statements on a monthly basis, never again will VistaPrint get my business or anyone on my contact list.

I ordered business cards from this company 3 different times. Then unknown to me, 6 months later, charges started appearing on my credit card for $14.95 a month. Once they debited my account for $29.90. They so far have stolen $262.00 from me. I am in the process of disputing those charges. Hopefully I CAN RECOVER THE MONEY BUT I AM NOT SURE. In order to prevent Vistaprint from continuing to steal money from my credit card, I have canceled my card and ordered a new card.

In late August of 2008, I ordered my wedding invites from Vistaprint in an attempt to save some money. What I got were less than sophisticated invites that have ended up costing my husband and I $14.95 a month ever since. This December '08, we were charged twice. We took the matter to our bank and their fraud division is investigating, but we were told we may not receive all of our money back in the long run. So my advice is to just order the invites you want and don't worry about cutting costs here. I actually could have just bought the invites I wanted for less money than I've been charged so far and for much less aggravation. Our account was overdrafted several times because of the sometimes twice monthly charges made to our checking account!

This Vistaprint company took money from my checking account unauthorized or unknown to me after I had paid for an item I had purchased. Several weeks after my purchase, they again took money from my account without permission. You cannot reach anyone by phone. After sending an email, they did replace my money. However, it never should have been taken from my account as I made no purchase from them. They must have crooked people working there. I was fortunate to have caught this. This needs to be stopped from this company immediately. Thank you.

I have never heard of Vistaprint until I received a package in the mail addressed to some unknown name, but the address was mine from them. I tried to call Vistaprint to find out how to return the package to no avail since I could not provide them with an account number. I finally opened the package to discover they were blank business cards. I also discovered that there was a charge for $9.15 on my charge card and also a 99 cent charge from York Photo. Again, a company I had never heard of or done business with. My bank immediately closed my account. I honestly feel that if I had not closed my account, I'll continue to get these bogus charges from these scam companies. Anybody needs any blank business cards???

Hello all! I just wanted to add my comments to the long list of complaints regarding Vistaprint's service. I have to say that I have been pleased thus far with the service that I have received. However, due to my background in credit card disputes, I need to mention a few things to help those who have either received multiple transactions on their card that they did not authorized, or for those who have placed orders but have never received them. First and foremost, you have a valid chargeback especially if you have attempted to resolve the issue(s) with the merchant. Your next step is to contact your bank or card issuer and state that you would like to file a dispute for the transactions that many of you have mentioned. You will have to fill out some paperwork and submit, and the bank will do the rest.

I have been ordering from Vistaprint for about 6 months now. I have NEVER experienced any problems with them whatsoever! I have an awesome website, professional business cards, and more customers because of their awesome products and services. If you read the fine print when you get the free website, you will see that they will begin charging after the first month. Cancel if you don't want any more charges! Also, don't sign up for the special offers at the end for $10 off. If you read the fine print on that as well, you wouldn't need to be complaining! Come on people... Be realistic. They aren't just taking your money. You signed up for something and regret doing so. Grow up!

I made a purchase on 04/23/08 with Vistaprint. Starting in May 2008 I noticed that $14.95 was being deducted from my account. I complained to Vistaprint on 10/07/2008 that I had not authorized them to deduct this. Natasha at Vistaprint assured me that any monies deducted up to that point would be returned. As of today 12/31/08, they are still taking $14.95 every month since May.

I called VistaPrint with a valid complaint that the product they sold me was defective. I purchased 4 large door magnets and one of them was defective in that there was a permanent crinkle at the top right edge of the magnet which prevented it from laying flat against the door thus allowing rain and air to penetrate the underneath of the magnet and reduce its holding ability not to mention that it looks like a poor quality product. I was satisfied with the printing part of the magnet. In the 4 magnets they sent me, only one is defective.

I did business with Vistaprint for a long time, never had a problem until my friend who let me use his credit card only once, keeps being charged $4.99 a month for NOTHING, NOTHING at all. What I ordered was paid for once and should not have been charged again and again. I couldn't believe it until my friend showed me his bank statement.

My account has been charged $14.95 in Oct., Nov. and Dec. Please return it back to my account. I have not signed up for any promotion. Thank you.

ME TOO, Vistaprint offer me free try for my website for one month, but before the month expire, I cancel the service and charge to my debit card $14.95 again. Can someone stop them?

I was helping my good friend make her wedding invitations and I was trying to help her find the cheapest, good-quality printer. Well, I came across VistaPrint and they looked like a pretty good site, I read their information about customer satisfaction and they state: "The VistaPrint Guarantee of Satisfaction - VistaPrint stands behind the quality of its products and services. If you are not 100% satisfied with your purchase from us, simply contact Customer Support within 30 days from the date you receive it (or the date it was scheduled to arrive) and we will refund the full price of the product(s) in question, excluding shipping and processing costs."

Ok, so... Reading here I can REALLY see that Vistaprint.com is a totally scam... As many others did, me and my wife ordered on promotion, 250 business card each me and her. Paid the cheapest option for delivery, it was something about $5 for each package with the cards. I SWEAR I pay attention. I DID NOT click any advertisement, any plan, any enrollment plan or whatever... I started to notice some charges, every month for $14.95. We called Vistaprint 3 times. Every time they were sorry for the inconvenience and they said they were going to refund our money in 3 business days... Never happened.

VistaPrint...wow...had to scroll down a lot to get to the bottom of the complaints. They got me too. I am hard to get but they got me on the $14.95 a month for NOTHING. They did refund my money but how much do they keep from other unsuspecting folks. Stay away from this company!

I also ordered business cards and magnets for our church. I loved the magnets but like it is said in the previous complaints, I found two $14.95 charges on my account a month later. After googling them, BusinessMax and Passport to Fun, I traced them back to VistaPrint. I found out I had signed up for memberships and these were monthly charges. I immediately called the phone numbers on my account and they canceled the memberships without argument and I received e-mails within minutes stating so. I then got on the phone to VistaPrint and asked them to reverse the charges after listening to them explain that the information is on the bottom of the $10 off this order button.

VistaPrint charges my wife's credit card $14.95 twice. Once for VistaPrints Rewards (888 243 6185) and the other for Shopping Essential (877 581 0181). Both entries had the letters CT after them which I assume means CT but their rep gave me a P O Box in Illinois as their home office.

I ordered a mailing labels for 5.37 and then a month later I was charged 14.95. When I contacted the company to dispute the charge, the person was trying to tell me that I signed up for this reoccurring charge. I never signed up for anything. This is the third company this month who has charged extra misc. charges to my credit card. Please beware. I have used credit cards for many years, this is the first year that companies are charging to my credit card without my approval.

I made a purchase on 04/29/2008 for $21.64. That was the only purchase that I made that I was aware of, until last month when I was reviewing my bank statement. Vistaprintrwrds took money without my knowledge off of my debit card, 7 times.

Vistaprint stealing money from my checking account. I have never been to this website and have never used any services from them. I believe that someone out there is hacking PCs and selling information to these companies as third party unknown sources that the companies are paying them for people's credit card info. MediaMogulMe is also stealing money from my account and I have never heard of them. WATCH OUT!!!!! These criminals need to serve hard time.

Vistaprint is not a scam! During their check out they ask you to sign up for different products but YOU DON'T HAVE TO! I have made tons of purchases from them and never had a problem. None of my cards have been charged because I did not sign up for any advertisements! You just have to read... the only time you should have to fill out any of your info is when you order your purchases. After that simply hit 'no thanks' for the future offers. Thanks.

I noticed there are positive statements regarding to Vistaprint but the positive statements do not overweight the bad statements. I too have been a customer who loved Vistaprint until I found they charged me 14.95 without my knowledge. I have warned people not to use this service in fear what happened to me will happen to them. It might not happen to the people who think that Vistaprint is wonderful, but just don't be surprised if it happens to you someday in the future.

Sorry guys, but I've been using Vistaprint since 2005 and I ABSOLUTELY LOVE THEM!!! Yes, like any promotions you do need to read the fine print, but once you get the hang of their website it's amazing and I would NEVER go anywhere else to print. In the last 3 years I have probably spent $5,000+ on their website as now I started a side business - Yes, designing and printing using Vista! Come on, pay attention to what you're doing and you will see this website is amazing! That's the problem with society, everyone rushes thru things. Haste makes waste!

I Ordered 250 Business card (Not the Free Ones). I shopped during some special sale which had 30% off. I ordered the cards, reading everything carefully. There was no notice of any special expense for using the deals that were advertised plain as day on the website. I got my cards, looked great. After 3 months of ordering, my father noticed they were charging our family debit card for the past 4 months for no reason or notification. It's not right to do that to consumers and I will be buying my business cards from another company.

I ordered Christmas cards from Vista Print two weeks ago. I ordered 20 cards for $6.95. They don't tell you until the end that standard shipping is 21 days!! They get you on this shipping fees, of course. Who wants to wait 21 days for Christmas cards. Also, I started receiving solicitor calls the day after I placed the order. I MADE SURE that I clicked NO on everything as far as wanting any companies to contact me and wanting my information given out. I am very careful about reading everything. They definitely lie to you. Apparently, all of their website advertisers have received my information. I have been receiving solicitor calls non-stop for the last 2 weeks, several calls a day. DO NOT place an order with this website! I have yet to see an additional charge to my account, but apparently that looks as if is sure to happen according to everyone else's complaints. Vista Print is a SHADY company!!

Vistaprint, in coordination with BUSINESSMAX, placed an unauthorized membership fee on my credit card. I NEVER would have enrolled in this program. The entire reason for ordering cards from Vistaprint was to receive FREE business cards. There is absolutely no way I elected to be charged for anything.

This company should be investigated. HORRIBLE, HORRIBLE to deal with. Placed my order and paid 28$ for shipping. They overcharged my card, then I received my order 2 days late. The order was damaged and not even usable! Rip- torn- crushed - no packaging. Called about, talked to a idiot who did not speak English. They said nothing could be done and it would be another week to receive new order. I had to argue with them - and still got nothing across. They eventually gave me a refund. HUGE pain in the neck. Someone please do something about this scam!!!

This internet company somehow got my credit card number and charged $9.48 to it. I did not order anything from them, nor do I even know who they are. This company is obviously scamming people and do not ask for security code from back of credit card, otherwise I would not have this order on my statement. Please investigate as I am sure others are being scammed. I have cancelled my card as this is the 4th company to do this to me this month, and I am getting very disgusted that the security codes are on back of cards, yet companies are not asking for them for verification. This should be mandatory to help prevent fraud.

I ordered Christmas cards through Vistaprint and clicked a $10 instant rebate button. That enrolled me in the Shopping Essentials+ program. This has happened to me in the past and I called Vistaprint immediately to cancel. Vistaprint betrays the trust of their customers by participating in practices such as this. There was nothing about signing up for a costly club, only wording about a $10 discount.

Wow!!! I was just about to order cards from this company, so glad I read this first! You all should get a "class action lawsuit going!" Some of these stories are horrible!!! They ought to have a gun and a mask!

PEOPLE when you are on the internet it is a buyer beware. You do have to read everything and do everything that is needed correctly. I spent 30 minutes the first time that I used them back in 2006 maybe longer. I have nothing negative to say because as they teach you - READ THE FINE PRINT. Slow down a little will save you in the long run. DISCOUNTS on the internet are not FREE!!! Sure 10.00 off would be a great deal and that's what you have to remember - NOTHING IS FREE - look for the scam and you will be better off. IF it's too good to be true YES IT REALLY IS. I feel bad about the charges but I see from others but they were sucked in to greed.

Since 2002 I have placed 90 orders through Vistaprint.com spending thousands of dollars for business cards and marketing collateral, mailings and website development trial offers. I have ordered for no less than FIVE businesses using the FIVE credit cards specific to that person/business I was ordering for. Just recently noticed unauthorized charges showing up on my credit card statements for $14.95 for subscriptions and memberships? I never ordered. Additionally I have been receiving dozens of magazines over the past months THAT I DID NOT ORDER.

I purchased Wedding Save The Date cards in September. They were really nice and I was happy with the service until I received a charge of $14.95 on my credit card without my authorization. I am so disappointed in the company. I paid everything that was required for the service they provided me, but they took advantage of my trust in their product and screwed me.

I ordered the Vista business cards with a one time shipping charge of $5.95 and was automatically signed off for a rewards program that debit my account for $14.95 for two months. I tried to call every number that was listed and received a recording. I tried for two months to cancel this account and get my money back. I finally called the number to place a order, in order to get someone. I asked for them to cancel this account and refund my money, since your company did not disclosed this practice.

11-16-08, I ordered t-shirts, cap for an upcoming event. Because of the short amount of time I paid $34.84 fast shipping. When the t-shirts arrived not only did they have all the beautiful perfect lettering I wanted they had list item written on them (each one) six times. This is a part of the list of items you can order on the t-shirts. I paid $9.49 plus $1.99 for ash gray color, $4.99 for backside printing. I spent $26.98 for 2 black shirts plus an additional $9.98 for black color. I have spent over 2 hours to no avail trying to get through on the automated system to get them hopefully reprinted @ no charge. I have always had great luck with Vistaprint in the past. There was no shipping label inside but I do remember that there was something on the label stating made in Canada. Can someone help me?

SCAM! DO NOT DO BUSINESS WITH VISTAPRINT! I ordered business cards from VistaPrint.com. in Aug. Right off the bat, I was disappointed. The cards were so low grade that I could not use them to represent myself or my business. Seriously, they are so bad, I would not even give them to my kids, friends or people who know me to use for contact information. At first I thought,"Oh well, you get what you pay for, live and learn." But in this case, you have to keep paying. They subsequently billed my credit card $14.95 a month... for 4 months before I caught it. AND it was an out of the blue charge for an additional $29.90 that actually alerted my accountant to the matter. What started out as being FREE ended up costing me $148.68 when it's all said and done.

My checking account has been debited for $14.95 for the past 3 months without my knowledge. Incur overdraft fee of $34.

This company really is a good rip off. They get you to order online and do not let you know that you are signing up for a monthly withdrawal. Sleazy!!! They got me for two months. I am trying to talk to someone and get my money back...

I used Vistaprint to order some b.c. about 4 months ago and they still are still taking money out of my account.

I would like to know how to stop charges from VistaPrint. Somehow they got a hold of my child support number and are charging stuff to it. I am so upset because this money goes to my son and they are just stealing it. How can I stop this. I called them to cancel my account and they would not let me cancel it.

I was also deceived into this membership program and $14.95 a month charge. I immediately called and customer service took a while to get and the English of the rep was horrible, but I seem to have cancelled. We'll see if the charge shows up or not. I can't wait to see how much spam and junk mail I get from this. I had no idea they were such a sleazy company. First and last time I ever send my business there.

I ordered business cards for my husband and after 2 yrs or more now I realize now that I have been charged a fee of $20.95 auto deducted from my checking acct. This fee is for something called Vistaprint rewards in which we never signed up for nor were we notified of this. This has been going on for years now that we look back at our checking acct. I went to my bank and questioned these charges and the only way I can stop the charges is to close my account in which we cannot do because we have direct deposit from our work.

I recently used a Vistaprint offer to order a batch of free premium business cards. I designed, and ordered the cards with relatively no difficulty. I paid for the shipping and are waiting patiently for them to arrive. However, today when looking at my bank account online I noticed a charge of $14.95 for vistaprintrewards?!?! I only paid the shipping of about $6.00 for my free business cards and did not order anything else.

I was told for the first time of ordering from Vistaprint that I would receive a 10 dollar cash back and I did order and sent in the necessary info for the cash back rewards. It has not come and I talked to a customer rep for the company and they assured me I would receive it. Under the circumstances I will not order from Vistaprint again and tell others about the experience I had.

I never heard of Vista Print and had 2 charges on my credit card: November 10, 2008 VISTAPR*VISTAPRINT.COM 800-961-2075 MA Other Services $5.45; November 10, 2008 VISTAPR*VISTAPRINT.COM 800-961-2075 MA Other Services $6.49. Then today I received a box of cheap, blank & useless business cards. I have no idea where they picked up my credit card but it definitely was not from me.

I ordered 500 full color business cards and sent them my design. I ordered glossy finish, 100 lb paper, printing front and back. They printed a miniscule version of my business card design in the center of a white matte finish card. The printing on the back is also at about 50% size and is so small you can barely read it. I only received 250 cards. THEY TOTALLY RIPPED ME OFF AND TAKE NO THEY DO NOT LOOK AT WHAT THEY PRINT! HOW CAN THEY DO THAT? We are a small non-profit charity to impoverished children whose budget is so tiny that until now we would not even order cards. Vistaprint had a special and so I decided to try them. $40.00 later I have a product I can't even use.

I must report back on what happened with this problem! We called on Monday the 10th. The number is 1-800-961-2075. That is their main Customer Service line. We actually called TWICE. We were helped and they said the money would be refunded in 2-5 days. Then I called back and talked to them about it again and made them confirm the refund AGAIN. Just to be safe. I have to say - even though I am pissed about it all still. The full amount of 4 months worth of billing - almost $60 - was refunded into my account on the 12th. I hope the rest of you have some luck with them and can get your money back! Regardless - I will NEVER do business with them again!

Buyers BEWARE! I used Vistaprint.com to print some business cards and other items over time. The next thing I know a year later after my business manager asked me about a charge of $14.95 a month, we had been entered into a scam of some bogus membership club. This is all without my permission. They have a whole series of questions geared to trip you into buying more and more. It is like a barrage of questions and trickery that prevents you from checking out. They are a scam and think twice before you decide not to use your local printer!

Vistaprint offers free business cards, however, you pay for shipping and handling. A total of about $3.99. I was charged almost TWENTY dollars, did not receive my cards for two weeks and the cards were ruined and definitely not what they looked like online. There is no available customer service representative deal with these types of issues and the automated system just rolls you over continuously regardless of the option you choose. I want a refund and I don't want these horrible cards.

I have two complaints about Vistaprint. My check card was fraudulently used to purchase a Vistaprint product. A box from Vistaprint arrived in the mail addressed to me. I reported the fraud to my bank and they credited me the charge. My first complaint against Vistaprint is that because Vistaprint does not adequately seal their package before sending, the Post Office will not allow me to return it. The bottom of the mailer box is not sealed with tape. My second complaint against Vistaprint is that I cannot reach a person on the phone to find out how to return the item to them. My fraud case is still pending.

I also noticed 2 charges of $14.95 for the last several months. This happened before, but I figured out what they did. After you finish checking out, they have a button that says NEXT, once you click that you've agreed to the charges, that's dirty. Now I don't know how they got me, I did not click any NEXT button. They must have changed it. I will never do business with them again and I will make sure I post this on as many blogs and websites as I can, so maybe others will find it. I'm sure they will lose a lot of business because of this low down dirty cheating practice.

I seem to have the same complaint as most everyone else here. I stared using VistaPrint about a year ago and really liked the service. Last month I noticed a strange charge on my credit card two $14.95 for Passport To Fun. I had no clue what that was and immediately called my customer service number who gave me the number to the company that made the charge. Upon calling Passport To Fun, I was told I was signed up for their service through ON BEHALF OF VISTAPRINT. I was furious, luckily they reversed the charges and actually said this is a common problem.

I ordered cards from Vistaprint also and paid a $9.15 shipping charge to receive my cards in 2 weeks . Never received them and there's no phone number to contact them about it. Looks like numerous folks are having similar problems.

I am having the same problem. I have sent several e-mails with no response. Does anyone know the CS # there because I cannot seem to find it on the site. Thanks.

We have also been scammed by this company and their 14.95 monthly charge. We now have paid top dollar when we thought we were getting a good price. They should be stopped.

I am so glad I found this website! We had a charge on our account for the past two months (that I had noticed at the time) for $14.95 from VISTAPNTWRDS. I was unsure of this because I know my husband orders his business cards from VistaPrint - but hadn't ordered any in quite awhile. So I went to the bank to see if they could get the number so I could call them. They had to look it up and call me when they found it. Then I found this site and I CANNOT believe how many people this has affected!! We called them and they said that we have been charged since July (I am currently looking into this to make sure it wasn't longer)!! Anyhow, they said that it would be refunded within a couple of days, so I guess we will see! Regardless - we will NEVER shop from them again!!!

BUYER BEWARE. I ordered checks from VistaPrint, then I received labels I never ordered and charged for. They won't answer the phone. I will never do business with them or recommend them and I will cancel and get my money back. So much for saving time and money.

I ordered 100 Christmas cards for 70.00 plus 15$ shipping.. When I got the invoice this morning the total was $140.00, they included 100 extra cards for me since I didn't click no.. which I never seen on the check out.. So I tried to call the 1800-961-2075 number that doesn't work... So I looked up the company internet legal files and found the company number in Bermuda 1781 652 6300 where I demanded this issue be resolved NOW and they did, I got a Paypal refund for the difference... Good luck to all.

I started seeing charges of $14.95 a month on our bank statement. I called them to ask what it was and they said they would refund the charges. They said that I signed up somewhere for a membership when I was offered a $10.00 coupon with my order of T-shirts. Very disappointing. I will NEVER order from them again. BEWARE. This is a scam.

I have been using their business card service for several years with no problems and then suddenly realized there was a continuing 14.95 charge being added to my CC bill for a 'VISTAPRINTRWRDS'. I notified my bank immediately and will also never use Vista Prints again. I had a similar problem with getting unauthorized 'NetFlix' charges removed from my AmEx card and those charges were less than 5.00 a month.

I ordered free business cards about a year ago - Well, actually 9 months ago, come to find out... In the process of activating a new credit card on an existing account, the gentleman I was speaking with simply wanted to confirm a few transactions on my card - $14.95 every single month for the last 9 months! The transaction showed on my statement as AP9*BUSINESSMAX. Stupid me for not questioning it earlier! Anyway, the guy transferred me directly to the Fraud department of Chase, who my card is through. The woman I was transferred to said "Ah, yes... VistaPrint... I will cancel your account with them for you now and transfer you directly to them."

I placed a order with them. They took the money from my card then I notice they are taking $14.95 out every month. I call them at 1-800-961-2075 on Nov 1, 08. The lady said they will refund the money, it will be in my account in 2 day. It is now Nov 8, 08 and there is nothing there. I called my bank, they gave me a new card and now I have to file a dispute that can take 45 days. This is not fair, they should not go into accounts and get away with it. I as well as many have children and need every penny we have and to have to wait 45 days after they said they will put it back is wrong. I hope they get shut down!

I purchased some office supplies from VistaPrint which I paid for using my debit card. The funds were received by Vistaprint and I received the products I ordered. Now I keep seeing a $15.00 charge every month and can't get in touch with anyone at the company to tell them to stop stealing my money.

Vistaprint has been charging me $15/month for the past four months for a Rewards Program I NEVER signed up for. I am always very careful about not clicking links and I always check if any unwanted boxes are already checked (like I want to sign up for X). So I have to assume that they automatically signed me up with my last purchase. And I mean it, that it WILL be my last purchase.

In June of 2008, I ordered return address labels. In the following months now I have been billed $14.95 a month. For what I am not sure. I did not sign up for anything. I tried calling the 1-800-961-2075 # provided. But only received a recording asking me to dial my party's ext #. After about 10 seconds the phone hangs up.

I ordered business cards online and found out that I signed up for a Vistaprint rewards package. I didn't know I did, until I started receiving a monthly charge on my credit card. I called them to stop the charge and again I was charged. This company is a scam in disguise!!!! Thanks!

Noticed $10.00 charge on my checking account. I have never ordered anything from or even heard of Vistaprint. When I called their so called customer service, they were rude and did not speak English very well. I asked to speak to a supervisor and they hung up. I called back. Another poor English speaking person answered and was completely no help at all. I have contacted my bank about the charges. I have also changed my debit card number. I do not know how they obtained it as I am Very care with my data. After reading all the complaints, I believe there should be some legal action against this company. I do not know which state VistaPrint resides in but that state's attorney general should be contacted.

I purchased business cards from Vistaprint.com. Shortly after the purchase TWO different charges started appearing on my Credit Card bill from BusinessMax and Shoppingessen (truncated by credit card statement). I attempted to call the 888 numbers (1-888-584-2217 and 1-888-243-6180) and got an automated system asking for my Credit Card number... I hung up. I called my credit card company and they canceled my card for security reasons. I doubt I'll get a new one considering the current economy. I called VistaPrint and they told me that I signed up for a service. This did NOT happen.

I just realized that they have been charging my credit card since July 07. I had placed a business card order with VistaPrint.com. I thought my husband was purchasing games online because the payee was Passport to Fun for $17.95 a month. I just called and they cancelled my subscription and rebated me for Nov. 08 month. How can they slime their way into people's accounts, are these scams... There should be a class action suit against them......

As other filers above, by some means I was supposed to have signed for two subscription services removing some $19 every month. A complaint e-mailed every day since Oct 14th to Nov 1, 2008 was ignored. The credit card company was no help at all (Beneficial Bank).

I purchase some business card for my husband on my dad's debit account, pay for the shipping. After that Vistaprint start billing his account for $4.99 every month for six months. We had to have the account change, I consider us lucky.

Discovered charges of $14.95 on my credit card. Apparently, just ordering discount business cards might lock you in. I certainly didn't agree to be part of a $14.95 per monthly fee to do anything. I believe their practices to be very deceptive and borders on stealing. They did agree to refund me on months payment.

I was attracted by the cheap prices of Vistaprint. That free business cards were shipped at a higher cost than the real shipping costs is still an acceptable marketing trick. So after some time, I decided to enroll in their reseller program, and paid the fifty dollar they charged. Then I started to resell; but none of the orders was executed correctly. None of my clients got what I really ordered for them. It was always less or even nothing at all. Whenever I complained, I always got a friendly person that always tracked my ordered and confirmed a mistake had been made and promised to fix that but even then my clients got nothing

This is the most dishonest company with whom I have had a business relationship. Do not order any merchandise from them as they will begin charging you for a program you were not aware of ordering. BEWARE! Their FREE calling card offer will stick you.

I ordered business cards for my sister and was automatically enrolled in Vistaprint rewards program. When I called to inquiry about it, they said I need to give them my debit card information. I advised them that they didn't need my debit card information to take money out of my bank account. Why couldn't they use my bank account information to cancel something I did order.

The ministry account was charged fraudulently for an order that was not placed in the amount of $14.95. This hit the account on 09/22/08. The account had just enough to pay that month's debts and this draft hit before two other bills that were paid had cleared. This put the account into three overdraft fees totaling $105.00. After notifying the company and requesting a refund for one of the overdraft fees to be refunded, I was denied without an explanation even after I had provided the requested "necessary" paperwork. I too plan to contact the Attorney General's Office and ask for an investigation of this company.

I spent $55 for daughter's 1st birthday invitations, envelopes and thank you notes. When the order arrived, I DID not receive envelopes for the thank you notes. I called them thinking it was a mistake and they told me I declined envelopes. I never DID that!!! I have been around 36 years and have never bought thank you notes that do not include envelopes! When I called customer service, they gave me a hard time and said they would "request" envelopes be sent to me within 14 days. 14 days passed, no envelopes! I called again and they gave me the runaround again and said I shall get them in 14 days.... Still no envelopes! I called a third time and they told me they would send them to me within 21 days! Meanwhile, my daughter's party has come and gone and I have not been able to mail thank you notes.

I ordered business cards from this company, they were delivered as requested, but now I have received a trashy magazine delivery. I received 3 issues of "Maxim" magazine (all at once) in the mail; I emailed this agency as there was NO Tel # to respond to, and found out they got my name from Vistaprint. I am appalled!! Thanks.

On 10/18/2008, they charged 14.95 to my account for something I never ordered. I need a number to contact Vistaprint about this matter.

I ordered business cards online at what I thought was going to be a greatly reduced price. As others have stated, VistaPrint continued to charge my account $14.95 each month for several months, as I did not check my bank statements and I believe that is what they count on. I was charged $5.00 for the business cards and no mention was made of any additional charges. These people need to be put out of business. I also am contacting the Better Business Bureau and am looking into legal ramifications for them.

This morning I was looking at my billing statement and found a Charge of $17.95 from VISTAPrintRewards. I thought about the month before and thought I remembered the same name as a charge. When I looked back, I found the same company charge for $14.95. When I contacted my bank (since I only get my statements online) and requested all statements for the past two years, I found every month I was being charged these fees. I contacted the telephone number and then gentleman told me I had signed up for the rewards and COULD be eligible for discounts at other retailers for paying them this money. I told him for the past 2 years I have been charged a total of $394.80 for a $50 purchase of business cards! I told him I wanted this membership cancelled immediately. I asked him not to reimburse me for $395 but only this month's charge. He told me no. And immediately pushed me off the phone. I want to know why, with all the complaints online, this company would still be allowed to perform this membership. And why hasn't anyone been reimbursed?

I ordered a rubber stamp for my business in February '08. I paid for the product out of my account and never received the product. Called customer service several times and on countless times they said that they will send it again. Never received it. Final call on October 14, 08, now they are telling me it's been too long and I can order the product again and pay again. It's really not about the money for me, it's about poor customer service and how they show no accountability for fixing the issue. This company has scammed several of my other business friends and we collectively will never do business again with Vistaprint. They should be shut down as a business. They are making money off of customers, taking money out of their bank accounts and not delivering the product. Vistaprint is a terrible, terrible company. Never again will they get my business nor more than half of the business population in Atlanta, Georgia.

I ordered invitations from Vistaprint in June of 2008. Beginning in July I noticed a charge from Shopper Discounts that I had not authorized. The following month I noticed a charge from Business Max again knowing nothing about. This past month Business Max & Celebrity Fit site both showed up on my credit card statement, again, not authorized by me. I then went back over my statements and found a Paragm/GreenTea 1000 charge, I never asked for or received a product from. As you can probably figure out this is all the same credit card that I used to purchase my invitations on from Vistaprint! I am furious! I did contact shopper discounts and was refunded the money. I have no phone number or address for the other companies mentioned though. I will be filing a complaint with the Better Business Bureau, this should be illegal!

I was charged over $250 for so called memberships from business max and shipping essentials. These charges occurred as soon as I ordered business cards from vista print. This business is a scam and should be put out of business. The better business bureau should seriously take control of this manner. I DID not sign or verbally authorize any such charge to be placed on my credit card. I am waiting for them to refund my money after speaking to a representative. I hope they will respect this and comply.

I, too, have had $14.95 taken out of my checking acct for the past 7 mos! My husband assumed it was something I knew about. I called 866-870-4124 and spoke to Kyon. She said I will get an emailed confirmation of my cancellation and refund. We shall see...

VistaPrint STOLE from my bank account well over $300 in charges. Now my account is in the negative, I have no idea how I'm going to get my mortgage check to clear, and how am I supposed to pay my daycare provider as they drained my account AND added the $30 NSF fees!!!!

Repeated charges for $17.95 for no apparent reason. No response from their customer service.

Much to my dismay, my husband disclosed recently that we have been paying, for OVER a year, a membership fee of no lower than $14.95 and as high as $17.95 per month to Vistaprint. He assumed that it was a gym membership of some sort (Would that I could find a gym that cheap, eh?). In addition to feeling like the little woman circa 1958 who didn't read the bills - I now have the pleasure of arguing with VistaPrint to cancel a service that I GUARANTEE I didn't sign up for. I actually remember the $10 off deal...and I read the fine print. And wasn't interested. I had a two month old. I knew for SURE I wasn't going to call and cancel a faux membership. So how is this now being charged to his card? As soon as they pick up the phone I'll tell you.

Second time being charged for something I didn't ask for, this needs to stop. Called this morning after seeing my bank statement. Being charged for awards program. I never ordered it. Now its time to bring a lawyer in plus they screwed up my business card I had ordered, and can't get my money back.

I was charged $14.95 for some Passport Fun services that I never authorized. I saw the charge on my bank statement on 10/1/08 and I immediately called VistaPrint and the gentleman I spoke with said that he was canceling my subscription and the money will be refunded to my account in 3-5 business days and a cancellation notice was sent to me via email. I checked my bank account on 10/3/08 and the $14.95 was refunded to my account.

I am suspicious of VistaPrint offering of discounts for their products. Upon responding to a 25% discount offer on my entire order, and placing an order for 2000 post cards, I did not receive a 25% discount after all. Two conversations with customer service did get me a partial credit on my credit card, although it still did not satisfy the entire amount due me. After asking for the customer service rep to transfer me to the corporate offices to speak with someone higher up, I was informed that my only option was to fax a letter. I did just that, and additionally sent an email through their web site to customer service, with no response. If they were on the up and up and not guilty of scamming their clients, I personally feel that a concerned party would respond to my attempts for a resolution.

I ordered from VistaPrint over two months ago. At first they messed up my order when I ordered 2 different business cards and they only sent one. After a couple days of calling I finally got a hold of them and they sent out replacement cards. But I am still receiving magazine subscriptions and BS. I was VERY careful to decline EVERY offer, but I still get signed up for stuff!

Ordered business cards and was somehow signed up for Vistaprint rewards with a $14.95 monthly fee. Called Vistaprint, sat on hold for 16 minutes. Someone finally picked up and was having issues, said she would transfer me. Instead I was put back as if I were calling all over again. Still holding ;(

Suddley I'm getting charged this $14.95 for some dumb program that I didn't get sign up for.

I was reviewing my September 2008 for Bank Of America and found a charge of $17.95 for a purchase I did not make. I was told that when I went on the website I was enrolled in their reward program. I have no idea when this happened because I don't believe that I have visited this website in many months. I spoke to Andrew ID#25902.

I too was charged $14.95 from VistaPrint Rewards for a service that I did not sign up for. I spoke to Dominick this morning who stated that the charge would be refunded on my credit card and the service would be cancelled. Fortunately, my wife caught this charge the first time it appeared and I do not need to attempt to recover past charges.

Charges were placed by someone using stolen credit card information. Company will not answer phone and other charges were made to other companies after credit card information was stolen by Vista Print. I have never ordered or visited Vista Print.

I purchased business cards for $13 back in August and suddenly see a charge for $14.95 in my account for vistaprint rewards or something. Totally did not sign up for it and want to get my $ back and stop it. If there is any lawsuit and needs people to confirm they were scammed, I'm all up for it.

I ordered Save-the-Date cards for my wedding through VistaPrint (which turned out AMAZING, by the way). Today, when I was looking over my credit card statement, I saw that there were $60 in unauthorized purchases from Shopping Essentials and Passport to Fun over the past two months. Thank goodness for these types of websites, because when I looked up those two names, I got a whole list of other people who had been defrauded by checking a rebate box while ordering supplies through VistaPrint. Apparently, this also happens with Hotwire and Travelocity.

VistaPrint stole my credit card number and then sent me emails letting me know they were sending me merchandise. I have never heard of them nor did I ever ask for their services.

Shopping essentials (vista print )took out of our bank account 6 months worth of payments at $14.95 each and one payment of $21.00 for a total of 7 months. We did not notice until we questioned each other (husband/wife) as to who it belonged to. Neither one of us dealt with this company and after calling, they said they could not reimburse us for the 7 months worth!

I ordered business cards from Vista Print last month and a month later I had 5 unathorized charges to my credit card from a comapany named AP9. I called AP9 the number was invalid, then called Vista Print and they said sorry and they gave me the number to the company who deals with the credit card info for Vista Print,

I was automatically enrolled in the customer rewards program that I did not consent to and did not approve or give them permission to charge my credit/debit card for $14.95 (for 3 months) I called vistaprint and business max to cancel membership and for a refund. Just in case this doesn't work: I am filing a dispute with my bank account to receive refund.

I discontinued service from Virgin Mobile on 7/11/08; I had enrolled with them on 7/2/08, and found that they had never fully enrolled me and when I would be in the middle of a phone conversation, it would be switched over to Customer Service to make me pay more money when by their own admission, I had OVERPAID them. Unfortunately I have learned the hard way that they never closed my account, and I have had money taken out of my paypal account for the past two months.

It turns out to be worse than I thought. I've apparently been billed for many months for the bogus $14.95, not just this month.

For years I ordered business cards from VistaPint and was happy with the cards and the service. Last week, though, I noticed a charge for $14.95 on my credit card. I knew it was bogus because I haven't ordered anything from VistaPrint for months. When I called them up, they said I had joined a club. Never did that. VistaPrint should be charged with fraud.

I became a member with vista print on June 19, 2008. I was satisfied with their services till now, I was suppose to start designing and building a web page for a small home business but I was not able to start right away, my time is very limited. Now that I decided to start with my first page, I notice that when I type in the adress bar Vista Print, a pront page appears starting that I have to Enable Cookies,as far as my concern since I sign with them I never unable or enable cookies to be having this problems

14.95 charge for a program i never signed up for? i have contacted my bank canceled my card and if they keep billing me i will contact my lawyer. LETS GET THEM

Ordered 2 sets of business cards and have been charged at least twice for $14.95 for a rewards program of some sort.

I too have been scammed by this business card company. I ordered cards in May 08 and just noticed that for the last 4 months, I have been charged $14.95 for a rewards program that they say I joined. I caught the charge and called them, the only way you can get past recordings is to enter your credit card.

This was an unauthorized billing of charges and associated cumulative finance charges.

Belatedly, we discovered that VistaPrint Rewards had been billing us 14.95 per month since at least the start of 2008. (Tomorrow, I face the grim task of checking our records from 2007!) I immediatedly contacted our credit card company. Who ARE these clowns and how did they get our credit card numbers?

Ordered business cards and other marketing items from Vistaprint. I received 1 in about 7 days, then the rest didn't come. I called after 14 days, and got the message that Customer Service was closed due to hurricane Gustav. I waited until the hurricane passed and got another message that customer service just wasnt open.

I ordered note cards and business cards. everything was fine at first I even recommended them to a friend, then, as I checked my online bank account, which I rarely do, I noticed a charge I didn't recognize. I then found three of them all for 14.95. I found out it was an added charge for business max, a program for discount. What discount????

I was charged $14.95 per month on my credit card 6 consecutive months after I placed 3 orders in one month with VistaPrint. The entry on my bank account says: VSA PUR AP9 BUSINESSMAX-V 888-840-6296 CT

I too recently started getting billed a fee for $14.95 for a Vista Print Rewards account that I NEVER signed up for. This company is a scam! Do not buy anything from them!

I never agreed to be part of the so called vistaprintrewards program. My credit card was charged $14.95 twice without my permission. As a result I am forced to cancel/lock my credit card.

I have ordered several things from Vista Print.com and last month noticed a charge for 14.95 for something called Businessmax Membership Services, something I had never heard of or signed up for. I called the number listed on the credit card charge and canceled whatever this membership was supposed to be and you guessed it I just received my credit card statement for this month and there it was a charge for $14.95 for the same thing. I have called again and canceled a membership that I never wanted to begin with.

Vista Print has everything that I need for marketing as budgeted. They do offer specials on a weekly basis. From mouse pads and calendars, to business cards and stationary, they have it at your fingertips. I do not hand-out links without the pros and cons of the company and I find no cons. I have NEVER complained about their service or products. I have used this service in the past and I will continue.

I ordered business cards from Vistaprint, then three months later realized I was being charged a reoccurring fee of $14.95 per month for something I did not sign up for. The same thing happened to a friend of mine, so I know it wasn't just me missing something. These guys are stealing from people and no one is doing anything. Someone needs to shut them down and fine them.

I ordered business cards from VistaPrint through their web site. I received the cards and then noticed two unauthorized charges on my credit card - one from Businessmax for 14.95 and the other for shoppingessen for 14.95. I called the number listed for the merchants and received the same spiel for both. Yes, we'll cancel your membership.

I just noticed that some fraudulent charges have been charged on my credit card from vistaprint for a rewards program that i never signed up for. They've been charging me $14.95 for months and i never agreed to this! BEWARE

i sign up for a free trial with a web page and now the page dosen't exsist i want to cancel the service now

I ordered business cards. I made sure to uncheck any boxes that would lead to subscriptions, as that I am a web saavy web developer of 15 years. Anyways, 4 months later, new transactions show up on my card from them and some chick store, transactions minutes apart using my paypal debit card! This has occured 2 times and paypal refunded me the first!

checked out vista print site. now being charged monthly fee for a one time s/h fee.

I ordered a set of Free business cards from Vistaprint.com. I did not select ANY upgrades or additional products. I paid $5.45 for their slowest possable shipping. I was happy with the product, however, today I received two charges on my account for $14.95 each from AP9*VISTAPRINTRWRDS and SHOPPINGESSE. These charges were unauthorized and fraudulent.

I ordered business cards from this company. They came, as ordered. Months later I noticed another charge from them for $14.95 on my bank statement. It turned out they had been charging this amount for months, to be part of some club. In a million years I don't have a need for this so called Club and never agreed to sign up for it.

Vista Print We have purchased many items from your company, but now you pull a fast one. You asked if we would like to receive a $10.00 gift certificate. Once we click that item, you automatically sign us up on Business Max and immediately take $14.95 out of our bank account. Once I call them and have the account cancelled, you tell us we have to wait two business cycles, which is ridiculous. You took the money out very fast, without our permission, and now we should wait 2 billing cycles. We called again and now we have called our bank and they are going to dispute the charges. Why do you do such deceptive practices? You just lost a good customer. And don't think we won't tell others about your deceptive practices.

I was using VistaPrint services for couple years now, until last month when i noticed a charge for $14.95. When i called my Bank they said that there is a red flag for this company and advised to close the account and reissue the credit card to avoid any fees in a future from the same company. VistaPrint rep said that we need to uncheck some box if we do not want to get billed any monthly fee.

I have purchased some business cards from vistaprints and they have all my credit card info. Then after my purchase there was this short survey that popped up on the window asking me to do a 5 question survey and I could win $25 gift card from Canadian Tire. So I completed the survey and didn't win. Few months later, on my credit card statment it charged me a fee of $13 for some privacy protection that I never heard of. There was a 800# and I gave them a call, the operator said I did some survey from vistaprints and agreed to some 30 days trail and after that trail I get charged.

Vistaprint illegally makes many times the value of the cards they send you for free. Any individual who does what vistaprint does to another individual would propably be arrested. But because vistaprint is big they supposedly can do anything they want and deceive hardworking people. Shame on vistaprint. Low low practice from vistaprint. Vistaprint is a fraud. And I need my refund or else. vistaprint sucks. stay away from vistaprint. avoid vistaprint. Pay for your business cards please and leave vistaprint alone. vistaprint is bogus. I hate companies like vistaprint which just take advantage of people and milk them.

I was just going to order business cards from VistaPrint this morning and then saw all of your complaints. Thank you, thank you. For all of you who did order merchandise and are not getting any response from the company, please contact the investor relations department or Public Relations Dept. I learned this trick of contacting the investor relations department. It has worked every time. I try customer service first and when I get no response I Works every time!

Ordered some quite nice business cards online but kept getting charged 9.95 for something called 'clubprem.com' and I had no idea it was to do with vista till a few months after. Sent emails, put card details to cancel in, left messages with their stupid call centre that doesn't have any operators apparantley. Think the debit has been stopped but I want a refund and I just can't believe the cheek.

I ordered the free business cards and a few weeks later was billed 14.95 on my checking acct, some vista print rewards membership that I was never told about. Then when I went to call the company to ask about it and cancel this membership, the rep was very rude and hung up on me.

I ordered some post cards and when I got them there was a big mistake on the front of the post cards (1000 post cards to be exact). There's a misspelled word on the front, it should be impossible, but it's spelled wrong. I didn't pay $186.52 for unusable post cards. I would like to have a refund for the post cards. I don't want new ones, just a refund on my credit card.

My complaint is very similar to the others listed above. I thought I was a fairly saavy business person when I happened upon Vista Print who does an excellent job of printing business documents. I was astounded when received an email this morning warning me of their deceptive practice of enrolling you in a wide variety of programs, all costing $14.95 per month. I was enrolled in three via one email address and two more on another email.

I ordered business cards and next thing I know they are pulling 14.95/mo out of my credit card for some rewards program I never signed up for. Someone needs to stop these people from ripping everyone off. This is fraudulent practice if I have ever heard of one.

Debit card charged without giving authorization.

I have a graphic design studio and have used VistaPrint frequently in the past in order to keep the prices for my services low - many of my clients are small business start-ups. I noticed an odd charge on my debit card last month but thought it was part of a print order I'd placed. But now I see another charge this month - another $14.95 VistaPrint Rewards charge. I would never sign up for a rewards program that costs money - I think it's ridiculous to do so on.

We keep having to cancel credit cards and deal with fraud services at our bank because Vistaprint keeps getting hold of our credit card numbers and making false charges. The bank re-imburses us but it is such a hassle having to cancel cards constantly! I don't know what website is leaking the information to them, but it is a terrible problem!

I have used vistaprint to print postcards and was pleased with the printed products...however, when I saw an unauthorized charge to my bank account for $14.95 from Passport to Fun I was shocked. Apparently, when you give them your credit card information, they use it for several free trial 30 day offers which, of course, you know nothing about until the money comes out of your account.

They charge my credit card 14,95$ each month and also to shoppingessen 14,95$ whithout my adhesion, same problem as the other complaint.

Ordered the free business cards. subsequesntly, I learned that I was enrolled in the Vista Print Rewards Program at a monthly cost of 14.95 per month. I was never able to access the website to find out what my reward entailed. Repeated attempts to find out how to stop these charges were futile over the phone because the line was susally busy.

Thank you to those of you who alerted me to this companies fraud practicing! I've cancelled the card I used to order my free products in anticipation of these charges. Thanks again!

I ordered a batch of business cards from Vista Print... NOTHING else.. I am moving into a new home and starting a new business on a shoestring budget at the moment.. I never would have joined these services especially at this time. But a charge bounced I noted that I had these two recurring charges and had no idea where they came from... Vista Print... had without my permission enrolled me in those services....It was an ordeal especially with the bad timing...

I orderd business cards from vista print and months later, they charged 14.95 against my credit card without my authorization. when I called my credit card company, they gave me the merchant number to call. I called the Vistaprint and they told me that I am in their reward program. I never signed up for any reward program. The lady I spoke with told me that I should have unchecked all the boxes when I was ordering. I did sign up for any special program reward at all, so I told her. I also told her that this is Vistaprint problem, they designed their website to fraud people.

I was surprised about the strange deduction of my bank account. I have been charged $14.95 per month. And why is that? Because I only purchased business cards from VistaPrint website. I totally didn't authorize any membership nor I clicked any authorization to my credit card. I tried to contact my bank several times, but each time I waste time On Hold! Please tell me what to do to get my money back! What number that you called at to talk with VistaPrint? Please I need this number so I can contact the company! Thank's