Vistaprint Reviews

I recently started a small business. I have ordered business cards, flyers, a sweatshirt and banners through them. I re-ordered business cards for a parade coming up this Sunday the 7th, and paid extra for expedited delivery by the 5th. I just got an email from UPS saying it won't be here until the 8th. I called VistaPrint and Valerie was amazing! She reached out to UPS (no answer) but ended up re-ordering my cards for me and she is going to rush them here before Friday. That is excellent customer service and a reason I will continue to buy from Vista Print.

Vistaprint truly has the BEST customer service I have ever experienced with any business. No matter when I call, there is always someone ready to help me with my designs, and they make the whole process stress-free. Recently, my order was sent to the wrong address, and they immediately corrected it without any hassle and even gave me a credit. That kind of care and responsiveness is rare these days, and it’s exactly why I will continue to use Vistaprint for all of my printing needs. They go above and beyond every single time!

10 stars might be enough. I've been ordering cards and supplies for various businesses from VP for more than 15 years. Tonight, I decided my store needed an upgraded card since we just won a huge award. I ordered 5000. That's a big order for me. A little scary but it was $80 off $200 - how can you beat that? And we all know their quality is unmatched! Well, over the past few days of getting the design just right. I inadvertently used the wrong QR code on one section. Didn't notice until I submitted the order. My heart sank. Nauseous. You can imagine.

This was my first order from VistaPrint, and I’m really happy with the results! Although the delivery was a bit delayed, it was well worth the wait. I loved my business cards—the quality was great, and I really appreciated being able to design them exactly how I wanted. I ordered two types of cards: one printed on a single side and another printed on both sides. I love them both, but I’ll definitely be reordering the double-sided cards—they look amazing and feel more professional. I’m now planning to order from VistaPrint regularly. Thank you, VistaPrint—you made my day!

More than a decade ago, I worked with VistaPrint for some business cards and flyers and the experience of dealing with the company was very pleasing. I also, happened to need some business cards printed for my new business. My interaction with the reps of VistaPrint has been nothing but complete satisfaction. The reps are professional, courteous, and knowledgeable in their work. Not only do the reps at VistaPrint help you with the best designs for your projects, they also offer very affordable prices for any kind of prints. I will definitely choose VistaPrint for my future business needs.

Vistaprint reproduces my artwork via my photos of my pieces. They do an incredible job. Vibrant, clear, and quality lasting colors. I have tried other services, but non compare. My only wish is to offer discounted shipping on lesser amount, such as half priced shipping on $50 order. So far I have ordered many notecards, some tote bags, and desk calendars.

My past experiences with them were fine, but this one... OMG. Basically, a product went missing. Vista Print chose Purolator, and they lost it. No big deal, right? After maybe 5 hours on the phone with both companies, it turned out Purolator is not allowed to put a trace on a package without Vista Print requesting it. I was assured by the Purolator escalation team that if Vista Print did that immediately, we still had a shot at getting the item, which is a Christmas gift. That's where Vista Print messed up. The person I was dealing with on the phone spoke to Purolator several times, and made the decision not to put a trace on it, because they were going to send a replacement by January 5th, which is NOT CHRISTMAS.

Do not count on VistaPrint! I ordered a memory book on December 2, which they promised to deliver by Dec 19 (for a 50th anniversary event on the 20th). On the 19th, I got a message that it would be delayed a few days. I called and they told me that they could cancel the order, but we agreed that instead they would look into it and update me within 24 hours. I never received that update. I contacted them again, and they offered to "replace" my order, which meant it would start production all over again, or offer me a merchandise credit. The expected delivery date still says December 19 (2 days ago). They ruined the gift, and didn't offer to make real amends. I really wish I had gone with another outfit.

Bought hoodies and shirts for my business and the hoodies after 1 wash. The hoodie is coming apart. The lettering color on the hoodies is different. Not happy with the product. Business cards seem fine.

Used Vistaprint for years.... Something changed... Last 5 orders arrived in horrible quality. CYMK designs printed far darker and far less saturated than the designs. Edges cut rough as well. Customer service is always nice and easy, but no communication with production team. Production team is careless and quality control is nonexistent. They reran the cards knowing the issue, and sent the same garbage round two. Burgundy, a basic color and reemphasized request, came twice in a dark dull brown that couldn't be used. No vibrance at all.