Vistaprint

Vistaprint Reviews

About Vistaprint

Vistaprint is a global e-commerce brand empowering more than 17 million small business owners to professionally promote their business with quality printed and digital marketing products at an affordable price. The company’s online design studio allows customers to easily customize their products including business cards, marketing materials, signage, promotional products, apparel, websites, digital marketing, cards and stationery.

Pros
  • Quick, easy-to-use software
  • Free templates for any style
  • Printing services for every need
Cons
  • No expedited delivery services

Featured Reviews

Saint Louis, MO
Verified purchase
I have been using Vistaprint since 2003 and never have they refused to correct anything that arrives less than perfect. They even sent a replacement when the package was stolen of...

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Chester, NJ
Verified purchase
We have placed orders with Vistaprint for over five years and have always gotten excellent service. When we've experienced a question or problem, the customer service team is alwa...

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Vistaprint products

Vistaprint gives small businesses the tools to create professional-level marketing material. Vistaprint’s simple software streamlines the design process by providing customers with access to ready-to-use templates that can be customized to reflect their personal style.

While Vistaprint started by offering basic printing services for small businesses, the company has expanded to offer printing services for practically every need, including:

  • Business cards
  • Photo calendars
  • Signage
  • Clothing and bags
  • Labels and stickers
  • Branding services
  • Website and digital marketing
  • Logo design

You can test out a potential design with Vistaprint by visiting its website and checking out the available templates. If you create an account using your email, you can upload your favorite photos and Vistaprint stores them for you to use on future designs.

What are Vistaprint prices?

Because Vistaprint offers such a large amount of products, its prices vary by service. For example, Vistaprint has glossy or matte business cards starting at 15 cents each ($15 for 100) and matte wedding invitations starting at 72 cents a piece ($75 for 100). You can get an estimate of the cost of your Vistaprint order by using the quote calculator on the company’s website. To get an accurate quote, you need to know:

  • What product you want
  • The size and finish
  • Any special features
  • The quantity you need

Vistaprint stands by everything it sells and has a complete satisfaction guarantee on all orders. If you’re not satisfied with your Vistaprint order for any reason, its customer care center works with you to find a solution, whether it’s reprinting your order or refunding the cost.

How long does it take to get an order from Vistaprint?

Vistaprint delivers all orders within three to 15 days after they’re processed. Before paying for your order, you should be able to check its estimated delivery date.

You can track your order through your Vistaprint account or the tracking number located in your order confirmation email. Vistaprint doesn’t offer expedited delivery services, so be sure you consider the delivery time when placing an order.

Is Vistaprint worth it?

Vistaprint is a user-friendly design website that allows customers to quickly create products using its simple software. If you’re searching for quality marketing material, customized calendars or even holiday cards, Vistaprint makes it simple to get precisely what you need.

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Vistaprint Reviews

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    Page 1 Reviews 0 - 5
    Customer ServiceStaff

    Reviewed Oct. 25, 2024

    I recently ordered business cards from VistaPrint, and while the initial batch didn’t turn out as expected, their response was exceptional! As soon as I reached out to express my concerns, they quickly refunded my purchase and offered immediate assistance. The live chat team was incredibly helpful, guiding me step-by-step to adjust my design and ensure it met my quality expectations. They went through every detail with me, making sure I was completely satisfied before reordering. The new cards arrived, and they’re beautiful – exactly what I had hoped for! Highly recommend VistaPrint for their outstanding customer service and commitment to getting it right.

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    Reviewed July 29, 2024

    Even though I only receive discount offers AFTER I make my purchase, the products I receive are certainly the highest quality!! The shirts I just purchased and received are incredible! The files I sent were not clear enough to use but Vistaprint went the extra mile to make them INCREDIBLE! I love them and certainly buy a lot more!! Thank you!

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      Customer Service

      Reviewed May 16, 2024

      I have ordered from them several times. Quality always looks really good. I had a missing order. Was not their fault and they were willing to replace it instantly. Also, I ordered a sign and the color came back wrong and they fixed it. No charge. Great customer service. Highly recommend.

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      Customer Service

      Reviewed April 18, 2024

      I have always been so impressed with Vistaprint, from their professional, high-quality printing to their incredible customer service! Check out the photos of my gorgeous business cards that they just printed. I created the logo using their free, easy design process. There was an endless amount of options and easy ways to alter them. For business card designs or anything else such as invitations, they have tons of quick templates, or you can create every detail yourself precisely the way you want it. There is no extra charge for adding images, and photos are printed with exact colors and definition.

      It’s also so cool to see all of the gifts and products to order with your design and how reasonable they are! I’m personally checking out stickers to seal my baked goods, aprons, T-shirts, and more for my YouTube channel. Definitely trust Vistaprint to do an awesome job, and for business cards, my pro tip is to go with the glossy card-stock. (I’ve attached images of some design pages, products & gift options.)

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      Punctuality & SpeedOnline & AppStaff

      Reviewed April 16, 2024

      I have ordered a couple of products from Vistaprint and they were of good quality, were delivered on time, even a bit faster and I was thankful that the Vistaprint team was willing to help me correct the mistakes I made on the posters and brochures! This is a very reliable company. I used it for my business and for my personal projects. I always prefer them, because it's easy to do your design on their website, even for a person like me who is not a professional in designs! Highly recommend it!

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      PricePunctuality & Speed

      Reviewed March 18, 2025

      We ordered my son’s graduation announcements. They came very fast but they are washed out and just appear too light. They were cheaper than other places but I would rather pay more and have a better product. I will not buy from them again and would not recommend this company to anyone.

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      Customer ServicePricePunctuality & Speed

      Reviewed March 12, 2025

      Vistaprint delivers high-quality prints at affordable prices with a smooth design process. Their customer service is responsive, and shipping is fast and reliable. Products like business cards and banners come out crisp, vibrant, and professional-looking. Overall, a trusted go-to for custom printing needs.

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      PricePunctuality & Speed

      Reviewed March 6, 2025

      I ordered a custom tablecloth from Vistaprint (over $300), and it arrived completely misprinted. I reordered it, and once again, it was totally wrong. After wasting three weeks trying to get a correct tablecloth, I had to attend my event without one. Vistaprint showed no remorse—just refunded me, but offered nothing beyond that, despite my other purchases with them. A discount or some goodwill gesture would have gone a long way, but they refused.

      To make matters worse, when I asked about a third reprint, even Vistaprint admitted they didn’t want to try again because the issue was ‘on their back end’—whatever that means. So instead of fixing the problem, they just gave up. Frustrated, I turned to Signs.com, explained my situation, and they worked quickly to get my new custom tablecloth printed and shipped—without needing express shipping, and it still arrived super fast. Oh, and it was $100 cheaper than Vistaprint. Never using Vistaprint again. Signs.com ALL THE WAY!

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      Verified purchase

      Reviewed March 6, 2025

      As a first-time visitor to Vistaprint's site, I was surprised to see a 15% off offer for signing up for text messages so I signed up and received the code. I also noticed a 25% off offer for creating an account, but my order was very small so I thought I would wait on creating an account just in case I wanted to place a larger order in the future.

      I went into the cart to add my promo code from the text only to be told that the code wasn't valid without signing into an account. The three texts I received said absolutely nothing about requiring an account to use the code. Essentially, first-time customers who don't want to create an account are tricking into signing up for text messages only to be forced into creating an account anyway. Did I place the order? Yes, but only because I had already gone through the time to select and customize what I wanted. Whether a large or small order, I'll order elsewhere next time.

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      Verified purchase
      Customer Service

      Reviewed March 2, 2025

      I placed a straightforward order for five custom-designed tumblers on February 17th, 2025. As of March 2nd, 2025, the order is due in just two days, but the status on Vistaprint's website hasn't changed, nor has the delivery date. This order is a retirement gift for a valued business partner, and when I inquired about the status, I was informed that production was rescheduled to March 11th. I am not talking about delivery but production itself!

      The retirement ceremony is on March 13th, and I'm located in California. This was supposed to arrive in time for me to take it to Washington DC for the event. When I requested to change the shipping address, they said it wasn't possible, which I find hard to believe considering the significant delay. Customer service only offered to ATTEMPT to expedite the order or cancel it. If they had informed me of the delay in a timely manner, it would have been acceptable. However, there was no communication about the delay, nor was the order status updated. I strongly advise avoiding this company if possible. Poor customer service is unacceptable.

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      Vistaprint Company Information

      Company Name:
      Vistaprint
      Website:
      www.vistaprint.com