Vistaprint Reviews

I have used Vistaprint for several orders and different items with success. The last order I just received of custom (10 each of 20 different photos) note cards printed with my supplied images is probably the best yet. My provided images for the front cover are sharp and true to color and perfectly printed on the back side. I could not be happier. For those who complain I must say ordering custom items takes time on your part, to be sure all changes you made are to your liking. I would not suggest rushing thru this process and to review every item for accuracy. I had made several changes along the way on this large $$ order and it required that I double and triple check everything before hitting that final button. Vistaprint; thank you for such great service and product.

I have used Vistaprint for years. I placed an order today and decided I need to make a change on my Business Cards I ordered and paid for. I googled how to call Vista Print on the number provided. A young lady named Shanna answered the phone and she was so Helpful, Friendly, Smart as can be, and she got everything fixed for me within minutes. Extremely pleasant. Best customer service I have ever experienced. I will never use anyone but Vista print for all of my Business Print Needs. THANK YOU SHANNA, JOB WELL DONE!

I have been going to Vistaprint for several years for business cards. Their website is easy to use, you can have them help you create a design, or you can upload your own design. The quality is great and so are the prices. But most of all, the customer service is great! Whenever I have a question or a problem, I can call or chat with them and they always solve my problem quickly. I would recommend them to everyone.

I am a tattoo artist and ordered more embroidered hats for my business since I LOVE the quality and aesthetic of the first hat. Unfortunately, my newest order was missing one hat and UPS smashed + crudely taped the box. Luckily, Vistaprint packaged everything in tightly sealed bags so nothing was damaged. I contacted Vistaprint late last night and Wacef - a customer service specialist - responded with a resolution early this morning. Not only was I refunded for the missing hat, he is sending a replacement free of charge. I 100% recommend Vistaprint - I plan on ordering only from them because I am extremely pleased with Wacef’s professionalism and prompt assistance.

My overall experience with Vistaprint has been great always. The recent purchase that I made of 2 standees for an event.... one of them turned out to have a quite small yet visible dent at the bottom part. Making sure that I bring this to Vistaprint's notice but online I couldn't find any section to review the product on the website. Since I've paid a huge amount for this, I expected the quality to be top notch. Nevertheless.... I hope something like this is not repeated again.

Vistaprint has provided a quality product at a reasonable price over the past couple of years; however, that is no longer the case. We placed a postcard order February 2023 - regular price $141 for 250 postcards and only 6 months later the price is now $527! How is this possible? I called to speak with a customer service rep and she confirmed the price change and could not provide an explanation. Unfortunately, we will have to take our business elsewhere.

A couple of months ago, Vistaprint customers were notified that their websites would be migrating to Vistaprint/Wix. Customers were informed it would be a seamless merger, maybe a one day process in which a website would be unavailable. Well, today is 9/25/23 and my website has been down since 9/15/23. TEN days. At this point we have lost revenue, and people who are looking for us think we are out of business. I have contacted Vistaprint via chat numerous times, and have received numerous reasons why. The last reason was that the website migration failed because the website is too large. I was pleasant on the chats, bc the person I was speaking to each time wasn’t the problem. This morning, I find I’ve been blocked on chat. What a way to run a business. So I called them instead. With no answers as to when my website will be fully migrated. I am beyond disgusted with their service.

They made a very poor quality, off centered copy of the card sent to them with a phone number update. We received 200 copies of the card with a handwritten phone number on them!!! The card was sent to provide the style and new phone number — not to be duplicated. NOT PROFESSIONAL!

Very disappointed in this company. Will not use in the future or recommend them. Ordered 500 business cards, but needed to make an a change, called to make a small change. Talked to a employee to correct the information. He said better to cancel the first order and re-order so he did. When I received my 500 business cards, they were correct, a week later they sent another 500 cards with the wrong information on them and charge me twice. DO NOT USE THIS COMPANY.

I used Vistaprint from 2003-2010 when I owned 3 small businesses. I relied on them for all my printing needs. They provided quality products and great customer service. Well, I ordered 2 business return address self-inking stamps and one personal/home stamp now. I was so disappointed. I used their customer service person to help me create the orders and get the sizing right. I ordered 2 medium-sized business stamps because she assured me that the inked portion would be 2" wide. And I ordered a small stamp for my home address. I was very frustrated when I received them because they were both SMALL...too small to use as a return address stamp AND they were the same size.