Vistaprint Reviews

I have always been so impressed with Vistaprint, from their professional, high-quality printing to their incredible customer service! Check out the photos of my gorgeous business cards that they just printed. I created the logo using their free, easy design process. There was an endless amount of options and easy ways to alter them. For business card designs or anything else such as invitations, they have tons of quick templates, or you can create every detail yourself precisely the way you want it. There is no extra charge for adding images, and photos are printed with exact colors and definition.

I have ordered a couple of products from Vistaprint and they were of good quality, were delivered on time, even a bit faster and I was thankful that the Vistaprint team was willing to help me correct the mistakes I made on the posters and brochures! This is a very reliable company. I used it for my business and for my personal projects. I always prefer them, because it's easy to do your design on their website, even for a person like me who is not a professional in designs! Highly recommend it!

I had ordered a baseball cap from Vista Print with my company logo on it. When it arrived, I wrote a review that while the hat was of good quality, I wasn't happy with how the logo on the front turned out. Much to my surprise, another cap arrived today from Vista Print and they made changes to the print of my logo on the cap and it looked really good. I didn't expect anything from them and was totally surprised and blown away that they cared enough to make things right. The products I have bought from Vista print have all turned out really nice and with my recent experience with their exceptional customer service, I will continue to purchase products from them and now I have the added trust that they will look out for me. Anyone who orders company logo products knows how important it is to have the logo look good since it represents your company. Thank you Vista Print!

So, first of all, designing my stuff was so amazing and simple. I placed my order, then had a couple of edits to make THE NEXT DAY! I called twice. The first call, they answered in a minute or so of waiting and then they finished the edit in about 1-2 minutes. (Once your order is submitted, users can't technically edit their stuff without the help of the staff.) Then, I noticed ANOTHER small error on the stamper that I needed corrected, I called them, AGAIN, and they were so helpful, all of the editing was done in minutes.

I have been using Vistaprint since 2009 and cannot say enough about their high level of customer service. Most recently my pro advantage account had lapsed because we switched credit cards. Unknowingly, we place a large order and caught the issue a month after it had invoiced and been paid. When I contacted Nicholas in their CS department he had me reestablish our pro advantage account with the updated credit card information and then promptly issued me a credit for what our bill would have been for the large order, almost $500! Again, Vista Print is the best!

Order business card. Took picture of current card to give them all the info. What did they really do was photocopied my picture with light reflecting and color should be white. Card is a brown. I just can't believe someone printed this looked a bit and said that good! I will never order from them again. I just got ripped off by this loser company.

I am really disappointed. The website will not let me upload my image for a poster, I converted the image to a Jpeg and deleted uploaded files...and it still will not let me upload the picture. I don't know if it will let me create my poster.

Having to move my business elsewhere. I placed an order on Aug 9 for an event Aug 26. I had an estimated arrival date of Aug 21 (tomorrow) - I messaged using the live chat yesterday as my items had not yet been shipped and was assured everything was fine and my items (750 cards and 4 shirts) would arrive by the estimated date (again, tomorrow). Now 2 of the shirts say Aug 29 (well past my events). So I just did the live chat again and asked. "I apologize about the delay but it seems there was an issue in the production, it will be shipped as soon as possible and we will notify you via email." Which is the most useless response ever...

The colors appear completely grey in the picture that was supposed to have blue colors. I ordered a business card with a picture of an art piece, but the colors are off and I can't use it for my presentation. It was a waste of money.

The shipping charge is a ripoff and the printing cost is high. They charge $6 for shipping of 100 standard business cards (costing $14) and shipping arrives up to 10 days. Really? And these are business cards I created without Vistaprint help. Better to get them done at your local printer.