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About Vistaprint Reviews
Vistaprint is a global e-commerce brand empowering more than 17 million small business owners to professionally promote their business with quality printed and digital marketing products at an affordable price. The company’s online design studio allows customers to easily customize their products including business cards, marketing materials, signage, promotional products, apparel, websites, digital marketing, cards and stationery.
Pros & Cons
- Quick, easy-to-use software
- Free templates for any style
- Printing services for every need
- No expedited delivery services
Vistaprint is an online company that provides marketing services and products to small businesses and consumers. Vistaprint has user-friendly software and prides itself on creating professional-level marketing material.
I have been using Vistaprint since 2003 and never have they refused to correct anything that arrives less than perfect. They even sent a replacement when the package was stolen of...Read full review
We have placed orders with Vistaprint for over five years and have always gotten excellent service. When we've experienced a question or problem, the customer service team is alwa...Read full review
Vistaprint gives small businesses the tools to create professional-level marketing material. Vistaprint’s simple software streamlines the design process by providing customers with access to ready-to-use templates that can be customized to reflect their personal style.
While Vistaprint started by offering basic printing services for small businesses, the company has expanded to offer printing services for practically every need, including:
- Business cards
- Photo calendars
- Clothing and bags
- Labels and stickers
- Branding services
- Website and digital marketing
- Logo design
You can test out a potential design with Vistaprint by visiting its website and checking out the available templates. If you create an account using your email, you can upload your favorite photos and Vistaprint stores them for you to use on future designs.
What are Vistaprint prices?
Because Vistaprint offers such a large amount of products, its prices vary by service. For example, Vistaprint has glossy or matte business cards starting at 15 cents each ($15 for 100) and matte wedding invitations starting at 72 cents a piece ($75 for 100). You can get an estimate of the cost of your Vistaprint order by using the quote calculator on the company’s website. To get an accurate quote, you need to know:
- What product you want
- The size and finish
- Any special features
- The quantity you need
Vistaprint stands by everything it sells and has a complete satisfaction guarantee on all orders. If you’re not satisfied with your Vistaprint order for any reason, its customer care center works with you to find a solution, whether it’s reprinting your order or refunding the cost.
How long does it take to get an order from Vistaprint?
Vistaprint delivers all orders within three to 15 days after they’re processed. Before paying for your order, you should be able to check its estimated delivery date.
You can track your order through your Vistaprint account or the tracking number located in your order confirmation email. Vistaprint doesn’t offer expedited delivery services, so be sure you consider the delivery time when placing an order.
Is Vistaprint worth it?
Vistaprint is a user-friendly design website that allows customers to quickly create products using its simple software. If you’re searching for quality marketing material, customized calendars or even holiday cards, Vistaprint makes it simple to get precisely what you need.
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Reviewed Aug. 26, 2023
I have used Vistaprint for several orders and different items with success. The last order I just received of custom (10 each of 20 different photos) note cards printed with my supplied images is probably the best yet. My provided images for the front cover are sharp and true to color and perfectly printed on the back side. I could not be happier. For those who complain I must say ordering custom items takes time on your part, to be sure all changes you made are to your liking. I would not suggest rushing thru this process and to review every item for accuracy. I had made several changes along the way on this large $$ order and it required that I double and triple check everything before hitting that final button. Vistaprint; thank you for such great service and product.
Reviewed April 1, 2023
I have used Vistaprint for years. I placed an order today and decided I need to make a change on my Business Cards I ordered and paid for. I googled how to call Vista Print on the number provided. A young lady named Shanna answered the phone and she was so Helpful, Friendly, Smart as can be, and she got everything fixed for me within minutes. Extremely pleasant. Best customer service I have ever experienced. I will never use anyone but Vista print for all of my Business Print Needs. THANK YOU SHANNA, JOB WELL DONE!
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Reviewed March 25, 2023
I have been going to Vistaprint for several years for business cards. Their website is easy to use, you can have them help you create a design, or you can upload your own design. The quality is great and so are the prices. But most of all, the customer service is great! Whenever I have a question or a problem, I can call or chat with them and they always solve my problem quickly. I would recommend them to everyone.
Reviewed Oct. 24, 2022
I am a tattoo artist and ordered more embroidered hats for my business since I LOVE the quality and aesthetic of the first hat. Unfortunately, my newest order was missing one hat and UPS smashed + crudely taped the box. Luckily, Vistaprint packaged everything in tightly sealed bags so nothing was damaged. I contacted Vistaprint late last night and Wacef - a customer service specialist - responded with a resolution early this morning. Not only was I refunded for the missing hat, he is sending a replacement free of charge. I 100% recommend Vistaprint - I plan on ordering only from them because I am extremely pleased with Wacef’s professionalism and prompt assistance.
Reviewed Oct. 7, 2022
My overall experience with Vistaprint has been great always. The recent purchase that I made of 2 standees for an event.... one of them turned out to have a quite small yet visible dent at the bottom part. Making sure that I bring this to Vistaprint's notice but online I couldn't find any section to review the product on the website. Since I've paid a huge amount for this, I expected the quality to be top notch. Nevertheless.... I hope something like this is not repeated again.
Reviewed Sept. 25, 2023
Vistaprint has provided a quality product at a reasonable price over the past couple of years; however, that is no longer the case. We placed a postcard order February 2023 - regular price $141 for 250 postcards and only 6 months later the price is now $527! How is this possible? I called to speak with a customer service rep and she confirmed the price change and could not provide an explanation. Unfortunately, we will have to take our business elsewhere.
Reviewed Sept. 25, 2023
A couple of months ago, Vistaprint customers were notified that their websites would be migrating to Vistaprint/Wix. Customers were informed it would be a seamless merger, maybe a one day process in which a website would be unavailable. Well, today is 9/25/23 and my website has been down since 9/15/23. TEN days. At this point we have lost revenue, and people who are looking for us think we are out of business. I have contacted Vistaprint via chat numerous times, and have received numerous reasons why. The last reason was that the website migration failed because the website is too large. I was pleasant on the chats, bc the person I was speaking to each time wasn’t the problem. This morning, I find I’ve been blocked on chat. What a way to run a business. So I called them instead. With no answers as to when my website will be fully migrated. I am beyond disgusted with their service.
Reviewed Sept. 1, 2023
They made a very poor quality, off centered copy of the card sent to them with a phone number update. We received 200 copies of the card with a handwritten phone number on them!!! The card was sent to provide the style and new phone number — not to be duplicated. NOT PROFESSIONAL!
Reviewed Aug. 29, 2023
Very disappointed in this company. Will not use in the future or recommend them. Ordered 500 business cards, but needed to make an a change, called to make a small change. Talked to a employee to correct the information. He said better to cancel the first order and re-order so he did. When I received my 500 business cards, they were correct, a week later they sent another 500 cards with the wrong information on them and charge me twice. DO NOT USE THIS COMPANY.
Reviewed Aug. 21, 2023
I used Vistaprint from 2003-2010 when I owned 3 small businesses. I relied on them for all my printing needs. They provided quality products and great customer service. Well, I ordered 2 business return address self-inking stamps and one personal/home stamp now. I was so disappointed. I used their customer service person to help me create the orders and get the sizing right. I ordered 2 medium-sized business stamps because she assured me that the inked portion would be 2" wide. And I ordered a small stamp for my home address. I was very frustrated when I received them because they were both SMALL...too small to use as a return address stamp AND they were the same size.
Two different customer service people tried to rectify the situation and were very nice but I realized that I was never going to be able to get the correct size due to their product limitations. I decided to find business return address stamps elsewhere (and I did, for half the price.) The 2nd customer service person I got was kind, professional and helpful. She ended up ordering a home address stamp for me in the correct size and using a credit from the business order. I appreciated her working with me on that. It's still frustrating that I ended up, essentially, paying $50 for ONE home address self-inking stamp. And it's nothing fancy. UGH! I do not recommend VistaPrint for return address stamps but would still use them for printed materials.
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