Vistaprint

I used Vistaprint for a decade now and they always come through consistently with my printing needs. I always recommend Vistaprint to my business peers. I am excited to use the die cut products as a free gift for my clients.

I have taken my time to fill this out, I almost feel obligated when finding such a white whale in business nowadays, I had to let people know the customer service with Vistaprint was textbook perfect. I appreciate all the hard work with every person in the company that it took to have this kind of model and approach to customer satisfaction. I am sure at first it was difficult, but I hope the rewards are seen for all of you. Thanks again for the great support and help. I will spread the word and hope to see more from your company.

I am exceptionally pleased by my November card and banner order. They are both EXCELLENT!!!! But, my promotional hat that was an "add on" to my order at a special rate, was disappointing. It was made with a printed iron on that was peeling when I received it and is visibly a different shade of white from the hat. The print is so small it can not be read by others. I am totally disappointed by the poor quality of the hat. Great value. Poor quality for the hat, but I am pleased with the rest of my order.

Their service is just over-the-top! I had called the first time because they had a great promotion. I wanted to order 1000 business cards, but shipped to 2 different addresses. Although that could not be done, with the savings from the promotion, I was still able to save a bunch by shipping to one location, and just ship to the other location. Then when I received the cards, one side looked like work in progress, rather than the finished project. I remember asking if my work had been saved when I was talking to the representative the first time, but I guess the last edit hadn't been saved. When I called today, the representative helped me to clean up the unsaved side, and placed a replacement order free of charge. We just don't see that kind of service anywhere else! Thank you!!

I am very happy with the service so far. I would like to have more help in promoting my website with you SEO. I do home inspection services. The website block section was very helpful I had never done a website before.

I made an error with my cards, called and they corrected my error and replaced cards with expedited delivery. Kind, helpful and patient. The customer service representative was extremely courteous and thorough

These paper coasters don't look like the design. They look, feel, and are cheap. They are not good enough to use, really. I figured at the very least they'd be useful for single use, being paper, but they don't look good enough for that. I didn't use the most advanced design in the world. Ultimately very disappointing. I bought a few other items. Some great. Some terrible. There should be a consistent standard across products. As it stands I don't know what I'd get if I bought from them again.

Vistaprint's February 2022 website interface updates have made the consumer creative experience increasingly difficult, not easier. I have been using Vistaprint for many years to create my annual calendars and Christmas cards, however, this new interface has made it so difficult and so not consumer friendly that I have decided not to create my calendar this year. It is unfortunate as many family and friends looked forward to receiving my calendar every year. I have spoken to two of their agents and no one has been able to help resolve these issues.

Placed an order for a rubber stamp containing four words. Received confirmation via email and was provided a date by which the order would be delivered. When the order did not arrive by that date, I called customer service to determine its status. I was told that the order had not been transferred to production and that nothing had been done with respect to it to this point. I told them to cancel the order, credit my credit card, which had already been charged, and remove me from their database. As you might imagine, I will never do business with Vista print again.

I ordered 2 shirts and 500 business cards and paid for express shipping to get them delivered in 6 days. My items have been "lost in the mail" and I'm now receiving them a week later. I'll never use this company as it was a waste of time going through to customer support agents and 2 hours to fix this issue.