Vistaprint

I am exceptionally pleased by my November card and banner order. They are both EXCELLENT!!!! But, my promotional hat that was an "add on" to my order at a special rate, was disappointing. It was made with a printed iron on that was peeling when I received it and is visibly a different shade of white from the hat. The print is so small it can not be read by others. I am totally disappointed by the poor quality of the hat. Great value. Poor quality for the hat, but I am pleased with the rest of my order.

Their service is just over-the-top! I had called the first time because they had a great promotion. I wanted to order 1000 business cards, but shipped to 2 different addresses. Although that could not be done, with the savings from the promotion, I was still able to save a bunch by shipping to one location, and just ship to the other location. Then when I received the cards, one side looked like work in progress, rather than the finished project. I remember asking if my work had been saved when I was talking to the representative the first time, but I guess the last edit hadn't been saved. When I called today, the representative helped me to clean up the unsaved side, and placed a replacement order free of charge. We just don't see that kind of service anywhere else! Thank you!!

I am very happy with the service so far. I would like to have more help in promoting my website with you SEO. I do home inspection services. The website block section was very helpful I had never done a website before.

I uploaded USGS map pdfs for printing into posters. I saw preview and looked good, but I did not hit the "proof" button which shows how the final will render. When I got the poster it was not what I could see in the pdf on my own computer. There was extra information in the pdf to print vegetation overlay which obscured some of the topo lines. It made it useless to me. It was kind of my fault for not proofing, but the Vistaprint customer service was super helpful and I was able to upload a fixed image and reprint for no charge. Wow! Easy to get a hold of someone and genuinely wanted to help me figure it out. Thanks!!

I had a business card that a designer/friend of mine made and I really liked. I wasn't happy when I received the cards because they weren't as vibrant as I had hoped. Yanique answered my call when I called the main number. I was surprised to get a person, not an automated answer, pretty quickly. She was so patient, taking the time to understand what I didn't like and why it turned out the way it did. She offered several options, clearly the goal being to make a customer (me!) happy. We agreed upon one and I am happy to say, I will use them for any future printing needs. Thanks Yanique!

I made a mistake on my order that I did not realize until I got them. Vistaprint was able to fix my mistake and get me the corrected cards in time for our spring show. Their customer was greatly appreciated.

I order calendars every year as Christmas gifts for the family. I have also bought mugs and canvas prints. The website is easy to use and I have always been very satisfied with the quality of the products I received.

Very punctual and high quality work. The most important jobs we send to Vistaprint for more than 8 years. They are willing to help and make the job much easier. In addition, the prices are very competitive compared to other companies around the United States.

Ordered a set of 100 business cards around May 20, 2022. Cards never arrived. Customer service Rep took little interest (they're not really rude, but can't say nice either), and could barely understand them due to the background noise. Called again, explained my problem and I was offered a refund. Of course my business cards never arrived, nor I was given any instructions of what to do. Since their prices are reasonable, compared to the competition (and they know this), I'm bound to either wait eternally for the business cards (at this point-June 13, 2022) probably will never arrive, or buy from them again...

I spent over an hour on the Vistaprint website trying to find T-shirt stock they had enough of to produce 15 logo t-shirts for a charity event. The person who helped me design the shirt was very helpful. After that, it took forever to find a style they had 15 of but I did find one and ordered them with 19 days until I needed them. I was told they would arrive on day 17 so all was good. 4 shirts arrived 2 days early. I called to check on the rest of the shirts and was told they were out of stock and my shirts would be sent out 2 weeks after my event. I understand supply chain issues, however, they should have called me and given me another option. At that point I would have taken anything but now I have nothing. I will never use Vistaprint again.