Vistaprint Reviews

  • 4,695,375 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.

About Vistaprint

Vistaprint is a global e-commerce brand empowering more than 17 million small business owners to professionally promote their business with quality printed and digital marketing products at an affordable price. The company’s online design studio allows customers to easily customize their products including business cards, marketing materials, signage, promotional products, apparel, websites, digital marketing, cards and stationery.

Pros
  • Quick, easy-to-use software
  • Free templates for any style
  • Printing services for every need
Cons
  • No expedited delivery services

Featured Reviews

Saint Louis, MO
Verified purchase
I have been using Vistaprint since 2003 and never have they refused to correct anything that arrives less than perfect. They even sent a replacement when the package was stolen of...

Read more

Chester, NJ
Verified purchase
We have placed orders with Vistaprint for over five years and have always gotten excellent service. When we've experienced a question or problem, the customer service team is alwa...

Read more

Vistaprint products

Vistaprint gives small businesses the tools to create professional-level marketing material. Vistaprint’s simple software streamlines the design process by providing customers with access to ready-to-use templates that can be customized to reflect their personal style.

While Vistaprint started by offering basic printing services for small businesses, the company has expanded to offer printing services for practically every need, including:

  • Business cards
  • Photo calendars
  • Signage
  • Clothing and bags
  • Labels and stickers
  • Branding services
  • Website and digital marketing
  • Logo design

You can test out a potential design with Vistaprint by visiting its website and checking out the available templates. If you create an account using your email, you can upload your favorite photos and Vistaprint stores them for you to use on future designs.

What are Vistaprint prices?

Because Vistaprint offers such a large amount of products, its prices vary by service. For example, Vistaprint has glossy or matte business cards starting at 15 cents each ($15 for 100) and matte wedding invitations starting at 72 cents a piece ($75 for 100). You can get an estimate of the cost of your Vistaprint order by using the quote calculator on the company’s website. To get an accurate quote, you need to know:

  • What product you want
  • The size and finish
  • Any special features
  • The quantity you need

Vistaprint stands by everything it sells and has a complete satisfaction guarantee on all orders. If you’re not satisfied with your Vistaprint order for any reason, its customer care center works with you to find a solution, whether it’s reprinting your order or refunding the cost.

How long does it take to get an order from Vistaprint?

Vistaprint delivers all orders within three to 15 days after they’re processed. Before paying for your order, you should be able to check its estimated delivery date.

You can track your order through your Vistaprint account or the tracking number located in your order confirmation email. Vistaprint doesn’t offer expedited delivery services, so be sure you consider the delivery time when placing an order.

Is Vistaprint worth it?

Vistaprint is a user-friendly design website that allows customers to quickly create products using its simple software. If you’re searching for quality marketing material, customized calendars or even holiday cards, Vistaprint makes it simple to get precisely what you need.

Shop with confidence

Compare with top companies

Vistaprint Reviews

Filter by Rating

  • (394)
  • (52)
  • (34)
  • (123)
  • (761)

Popular Mentions

    How do I know I can trust these reviews about Vistaprint?
    • 4,695,375 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Vistaprint?
    • 4,695,375 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 5
    Customer Service

    Reviewed May 25, 2025

    Amazing customer service, I ordered the wrong thing and instead of them making me do a whole extra order of the right thing, they helped me out and was patient and got me the correct ones of no charge. Thank you Vista Print!

    Thanks for your vote!
    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 29, 2025

    We own a Restaurant and Party Center. We have ordered business cards, indoor signs, outdoor heavy duty signs, a large outdoor vinyl banner to hang during COVID....The design team is professional & fast. There are so many free templates to create your own designs as well. I always find a coupon code (BONUS!) but I would still use this company without one. They are very responsive to CHAT or with email. They will even schedule a call at your convenience. They are worth every penny!

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Online Shopping Websites delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Profile pic of the author.
      Customer ServicePricePunctuality & Speed

      Reviewed March 12, 2025

      Vistaprint delivers high-quality prints at affordable prices with a smooth design process. Their customer service is responsive, and shipping is fast and reliable. Products like business cards and banners come out crisp, vibrant, and professional-looking. Overall, a trusted go-to for custom printing needs.

      Thanks for your vote!
      Customer ServiceStaff

      Reviewed Oct. 25, 2024

      I recently ordered business cards from VistaPrint, and while the initial batch didn’t turn out as expected, their response was exceptional! As soon as I reached out to express my concerns, they quickly refunded my purchase and offered immediate assistance. The live chat team was incredibly helpful, guiding me step-by-step to adjust my design and ensure it met my quality expectations. They went through every detail with me, making sure I was completely satisfied before reordering. The new cards arrived, and they’re beautiful – exactly what I had hoped for! Highly recommend VistaPrint for their outstanding customer service and commitment to getting it right.

      Thanks for your vote!

      Reviewed July 29, 2024

      Even though I only receive discount offers AFTER I make my purchase, the products I receive are certainly the highest quality!! The shirts I just purchased and received are incredible! The files I sent were not clear enough to use but Vistaprint went the extra mile to make them INCREDIBLE! I love them and certainly buy a lot more!! Thank you!

      Thanks for your vote!
      Customer ServiceContract & Terms

      Reviewed July 3, 2025

      Their terms and conditions and customer service promise are meaningless. They consistently provide damaged items and refuse to do anything about it. Chrystal in customer service provides bad service with no resolution. AVOID, AVOID, AVOID.

      Thanks for your vote!
      Customer ServicePunctuality & SpeedStaff

      Reviewed July 1, 2025

      I’ve given VistaPrint multiple chances, and I regret it every time. Most recently, I ordered a time-sensitive product well in advance. Not only was the product misprinted twice, but the replacements were both disproportioned and unusable, clearly a result of poor quality control. When I called to fix it, customer service did everything possible to avoid escalating the issue. I specifically asked to speak with a supervisor, and the rep refused, claiming all supervisors “work remotely” and can’t be contacted for 24 to 48 hours. That’s not customer support, it’s stonewalling.

      Despite multiple failures on their end, they refused to expedite the corrected order. Now I’m missing an important deadline because of their repeated mistakes and unwillingness to make it right. I didn’t run out of time, they wasted it. Save yourself the stress. VistaPrint might be fine if everything goes perfectly the first time, but the moment something goes wrong, you’re stuck in an endless loop of reprints, delays, and scripted excuses.

      Thanks for your vote!
      Customer Service

      Reviewed June 29, 2025

      I made a photo book with my professional wedding photos as well as photos taken with an iPhone. Almost all of the pictures were blurry and lackluster. Even the professional photos looked blurry. When making the photo book, I followed the system's guidelines for size (i.e. heeding the warnings if the system told me the photos would be blurry if printed too big). Notably, I had the wedding pictures developed for 12 X 18 photos with another company and they were crystal clear - so it was not an issue of photo resolution. Customer service was responsive and sent me two new photo books but unfortunately they were exactly the same. They ended up refunding me half the cost - even though the quality was so bad a full refund was warranted. I will not use this website again.

      Thanks for your vote!
      Customer Service

      Reviewed June 4, 2025

      Do not use Vistaprint ProShop corporate services. It has been nothing but trouble trying to get orders filled and now, as I try to cancel my recurring membership before my credit card is charged, it has taken a month and several phone calls and emails and it is STILL not cancelled. I will be reporting to FTC. Stay away. Not worth it to have to be on the phone (on hold) multiple times just to cancel a membership.

      Thanks for your vote!
      Verified purchase
      Customer ServiceStaff

      Reviewed June 1, 2025

      Terrible product and even worse customer service. Twice now I've ordered trifold brochures. Using the Vistaprint provided template, ensure the design lined up with the dotted fold lines, still produced a print that was not folded where it was supposed to be. The second time I spoke with customer support to ensure this would not happen again. This was after going through more than one customer service agent because apparently I was taking too long to follow their instructions (I wasn't, their website is just slow). The order was placed. Again, the folds were in the wrong place and the client was not happy. I will never use or recommend Vistaprint again.

      Thanks for your vote!
      Loading more reviews...

      Vistaprint Company Information

      Company Name:
      Vistaprint
      Website:
      www.vistaprint.com