Vistaprint

I worked for a company that I left over a year ago and they still have my number on their website. Contact with the owner is not possible and Vistaprint refuse to remove it. I have done business with them for years but will no longer continue.

I signed up for the free month of social media marketing Nov of 2017 and cancelled the same month as it was not doing anything for me. Now April 2018 (5 months later) I noticed they have been taking monthly payments from me of $10.50. I called to get refunded and it was no problem but how many people notice this? Seems strange. Otherwise I think they are great in all other aspects... fast delivery... accurate and great customer service and great prices.

I have been a Vistaprint customer for years. I've always loved the quality of product that they offer. But recently they've been screwing me around with orders. I place an order for fast shipment. The next day, no shipment notification. I call them and they give me a runaround. On four different occasions they've told me: "Oh, your payment didn't go through" (It's a credit card that should be fine to work), OH: (literally) I don't know what happened. Now they're saying that they don't deliver to my address? Which is totally ridiculous because I know they deliver to here. It's freaking normal street address. I've given up on their runaround and am going elsewhere. I think they just want customers to cancel and have to reorder, thus losing their discounts.

I am unfortunately writing to Vistaprint as a very dissatisfied customer. If I could give Vistaprint -5 starts, I would. There is a blatant gap between the customer service I would receive on the phone and the actual follow up, especially in relation to any supervisors or managers (or lack thereof) I would connect with. First Order: I order my wedding invitations and envelopes originally on 1/08/17, with expedited shipping, to arrive on 1/10/18. The envelopes arrived the wrong size. I called (great phone customer service... or so I thought), envelops were reordered on 1/11/18.

After spending hours perfecting my site with as little creative tools as possible, I finished. The next day I went to my site to view it as a visitor would. At first it said it didn't exist, then it came up on second try. But it has an I with a circle around it prior to my URL. When I click on it, it warns visitors that ANY INFORMATION SHARED WITH THIS WEBSITE COULD BE STOLEN BY ATTACKERS! INSTANTLY, I called Vistaprint to ask what happened and why sites aren't SSL? I am then informed that none of their websites are SSL! WTF? In 2018, what kind of company that offers websites doesn't have SSL??? The moment their I.T. department said "hey, we should offer websites to clients." someone should have said, "before we even start code, we need to ensure each site is SSL!"

I made an order on the 5th of March, it was supposed to arrive on the 12th. My event is on the 20th. I got the order confirmation and was happy with everything until the order did not arrive on time. I called a couple days after and asked where my order was and they just said it had been canceled as the payment hadn't been processed. I didn't receive any emails saying there had been a problem with payment. They just apologised but couldn't get my order to me in time. Don't give me an apology, bring me a solution! They obviously don't want money or loyal customers because they couldn't call or email when there was an issue with the order. This could have been resolved so easily but dealing with them was a waste of time and very stressful!

I have used Vistaprint over many years to make promotional postcards. I have found their site very easy for a non-technical person to work with. The finished products arrive quickly, are of high-quality and affordably priced. When there have been problems, they have generally been attentively dealt with to my satisfaction. I am almost always very pleased and get good results and feedback from my customers.

RUN! I ordered some posters for an event. I was not super engaged and they asked about our business logo. I didn't realize I had signed up for a $30 a month kind of subscription whereby they keep sending me junk. I called them to cancel and they billed me again. They are a complete scam. BE very careful about what you are signing up for.

Vistaprint does a lot of different things. They do business cards, banners, t-shirts, design service; and so much more. I had two of my children graduating high school and I was able to design our invitation cards with photo and design. Easy online ordering and very reasonable prices. They came in on time and was professional.

I have an Etsy account where I sell business cards. A customer contacted me to match Vistaprint's prices. I said I cannot. Customer then requested to purchase a PDF file. I declined. Customer then had Vistaprint replicate my cards for $10. Not only did I lose the sale, Vistaprint is profiting off my ideas.

They had lots of nice designs, but that's the only thing that is saving this company from a 1-star review. I had a nightmare just trying to create an account. It said my email address was invalid, which it wasn't, and I ended up finding a loophole by which the website would allow me to just create an account. That loophole was to sign up for email promotions... thought I was just giving them my email address... no, I have to create a password just to get emails from them! Then, once I finally had my account set up, went to order some business cards. Before I could check out I had to click through three or four pages of products which I didn't want. Should have checked out reviews of this website before I ordered my business cards. If I had I wouldn't have ordered. Probably won't be ordering again. We'll see whether the cards are good quality once I get them. No matter what though, I won't be recommending Vistaprint to anyone.

I have been using Vistaprint for a few year. Each time I have been very happy with this company: excellent products, very good service and value for prices. I also have receiving my orders on the time. The company is so impressive. They replaced free charge one of my order I wasn't happy with. My friend told me she refused the package, and the USPS sent it back to Vistaprint free of charge. Vistaprint is an online supplier of printing & promotional materials as well as marketing services with an excellent website very easy to use. Great company, I highly recommend it.

Bought business cards and they signed me up for some website thing. Did not agree to it - and have repeatedly tried to stop billing/cancel. They have made it a nightmare to cancel. I will never use them again.

Unfortunately, the polo shirts I ordered both shrunk 3". When they arrive, they come really big but after you wash them, using their instructions, the shirt was too small. When I called they said they only sell one type of polo shirt so there was nothing they could do. Disappointing.

Trying to purchase business cards from them, but they will not accept my email address as there are only 2 letters before the @. I run 3 business' and have 5 email accounts that all start with my 2 initials. I have NEVER had anyone not accept my email "for security purposes." This is the most ridiculous thing I have ever encountered. Cannot become a "Verified Buyer" as the site wouldn't let me buy!!!

I don't recommend using Vista Print, the prices are cheap because you get what you pay for, If you want to make an impact with your customers then I would recommend finding another Business Card supplier. Look at Digital Business Cards, remember we live in a digital age.

I ordered a memory book for my fiancé, as a gift. I got it delivered within 3 days And the quality was amazing, all the images were extra clear in that book as compared to the quality I provided them.

I ordered letterhead with a paper color other than white. Much to my surprise, the back side of the letterhead is white. The weirdest looking paper I've ever seen...and worthless to use for my letterhead. A complete waste of money, and the customer support when I called to register my dissatisfaction was useless. My recommendation - don't order anything from Vistaprint - you never know what you are going to get.

It's time to end this relationship. I've purchased business cards from Vistaprint many years and the attention to quality is miserable. My latest order came and all 500 cards were cut wrong. The replacement came and all cards were cut wrong. I'm waiting for a third shipment. I called and was told they don't check before they ship! What a terrible way to run a business.

They are amazing! They helped since the creation of my business cards, the art, ideas, so I misconfused my address for my shipment and because that I had a delay, so when I need to contact on customer service I was thinking about waiting one hour over the phone, but instead I have this experience: they were super amazing! Fast, polite, professional, Vistaprint now is for me one of the best.

I placed this order on 12/12/17 and it was promised by 12/20/17. I made an inquiry on 12/19/17 on the status. Out of the blue I receive a $4.93 refund for an unexplained reason and the following response: "Thank you for your recent order D651B-L4A17-1J6. Unfortunately, due to unanticipated production issues, your order hasn’t shipped yet and your delivery will be slightly delayed. >> Please know we’re doing everything we can to get your order to you as quickly as possible. We expect your item to be delivered by 12/25/2017 and as soon as it ships we’ll send you a confirmation email."

I had 1500 business cards printed by Vistaprint. First of all, I used their site to create the cards. This process was very easy and the cards looked great. Next, when I received the cards they were just as they looked on the site, not quite as bright in color, which is to be expected since the computer monitor uses actual lighting, but pretty darn close! I was very, very pleased to say the least. Then, I realized I had made a mistake on the cards. I called Vistaprint about 3 weeks after I received my order and explained I had made a mistake. They re-ordered the cards for me and sent them out to me at NO CHARGE! This is an amazing company! Also, every time I spoke to their representatives on the phone, they were very kind and patient. I would recommend this company without reservation.

Been using for 7 years, and still totally happy! I was surprised by the bad reviews. I sure hope they are wrong since I just ordered a poster and 2 new magnets for my car. All I know is, every product has come back to me PERFECT! I run a company called Napa Valley Nanny and my husband uses them for his wine tours - Savor Napa Wine Tours. We are totally satisfied with: Business Cards, Postcards, gift certificates, poster, car magnets. I can't imagine that I'll be unhappy with the order I just placed. Also, THEY ANSWER THE PHONE and communicate clearly, and are SO helpful. I wish they would make balloons, since I ordered mine from Wristbands/Imprint.com and was SO unhappy with customer service and the product was horrible. Please start doing custom balloons!

VistaPrint makes ordering business cards, and brochures easy. Their staff is very helpful. They have a pretty good selection of styles and templates. It's a low-cost way to help your business grow.

Whatever they once were they are not anymore. Years ago Vistaprint was to go to Business accessories solution. For a great price and quick service you would get what you want with very high quality and on time. Now they are virtually the most expensive and consistently miss deadlines which for a small business person is critical. They will not be getting my business anymore. I say this to help others looking for a recommendation. There are many better solutions next time. I’m going to Staples.

Of all the online card options I thought to give Vistaprint a chance. I paid extra for expedited shipping and the cards have still not arrived 2 days past date. Not getting in time for Xmas. They've reimbursed my money at least, but total disappointment - will not use them again.

I've had problems with their quality of work four times now. The print quality was great when I first started using them, now its seems rushed, poorly executed, and unable to keep up with their promotions. This last, and final, incident occurred when they failed to print my order, even though I got a tracking number, and then also failed to notify me that there was an issue with my order. When I called to inquire, the customer service promptly returned my money and reissued a new print job. Even that failed to be delivered at the promised time.

No way! Make a note not to use them ever again. I remember this same thing happening in the past. Printing completed fast, but rush expedited or fastest shipping is slow with absolutely no options to ship faster even when calling on the phone. Also the shipping delivery estimate was wrong. Shop local, skip the ship and this business that will not try to accommodate common modern fast shipping methods. I hope Amazon starts an online printing operation.

I made a mistake during the checkout process when I placed my order. I reached out to Vistaprint via live chat. We were disconnected mid conversation during the live chat process and not even five minutes later, the live chat agent called my phone to help resolve things. I was blown away that they followed up with me. I thought I would have to start the process all over again. She was so helpful at resolving my issue. I will definitely refer friends and family to this company.

We ordered our year's Christmas card through Vistaprint and received them much darker than they showed in our preview. It was not at all good quality and the photo is obviously much darker than it should be. We were quite disappointed with them and realized we wouldn't be able to send them out in that condition, so we requested either a lighter reprint, or our money back. They said they would brighten the photo and resend us a new copy with express home delivery. Of course the delivery didn't arrive at home, instead it was back at the little supermarket that we have to take a train to get to.