Vistaprint

Vistaprint Reviews

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About Vistaprint

Vistaprint is a global e-commerce brand empowering more than 17 million small business owners to professionally promote their business with quality printed and digital marketing products at an affordable price. The company’s online design studio allows customers to easily customize their products including business cards, marketing materials, signage, promotional products, apparel, websites, digital marketing, cards and stationery.

Pros & Cons

Pros
  • Quick, easy-to-use software
  • Free templates for any style
  • Printing services for every need
Cons
  • No expedited delivery services

Featured Reviews

Verified
Saint Louis, MO

I have been using Vistaprint since 2003 and never have they refused to correct anything that arrives less than perfect. They even sent a replacement when the package was stolen of...

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Verified
Chester, NJ

We have placed orders with Vistaprint for over five years and have always gotten excellent service. When we've experienced a question or problem, the customer service team is alwa...

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Vistaprint products

Vistaprint gives small businesses the tools to create professional-level marketing material. Vistaprint’s simple software streamlines the design process by providing customers with access to ready-to-use templates that can be customized to reflect their personal style.

While Vistaprint started by offering basic printing services for small businesses, the company has expanded to offer printing services for practically every need, including:

  • Business cards
  • Photo calendars
  • Signage
  • Clothing and bags
  • Labels and stickers
  • Branding services
  • Website and digital marketing
  • Logo design

You can test out a potential design with Vistaprint by visiting its website and checking out the available templates. If you create an account using your email, you can upload your favorite photos and Vistaprint stores them for you to use on future designs.

What are Vistaprint prices?

Because Vistaprint offers such a large amount of products, its prices vary by service. For example, Vistaprint has glossy or matte business cards starting at 15 cents each ($15 for 100) and matte wedding invitations starting at 72 cents a piece ($75 for 100). You can get an estimate of the cost of your Vistaprint order by using the quote calculator on the company’s website. To get an accurate quote, you need to know:

  • What product you want
  • The size and finish
  • Any special features
  • The quantity you need

Vistaprint stands by everything it sells and has a complete satisfaction guarantee on all orders. If you’re not satisfied with your Vistaprint order for any reason, its customer care center works with you to find a solution, whether it’s reprinting your order or refunding the cost.

How long does it take to get an order from Vistaprint?

Vistaprint delivers all orders within three to 15 days after they’re processed. Before paying for your order, you should be able to check its estimated delivery date.

You can track your order through your Vistaprint account or the tracking number located in your order confirmation email. Vistaprint doesn’t offer expedited delivery services, so be sure you consider the delivery time when placing an order.

Is Vistaprint worth it?

Vistaprint is a user-friendly design website that allows customers to quickly create products using its simple software. If you’re searching for quality marketing material, customized calendars or even holiday cards, Vistaprint makes it simple to get precisely what you need.

Vistaprint Reviews

Stars Rating

  • 18%
  • 3%
  • 4%
  • 4%
  • 71%

Popular Mentions

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    Page 1 Reviews 0 - 5
    Customer Service

    Reviewed April 18, 2024

    I have always been so impressed with Vistaprint, from their professional, high-quality printing to their incredible customer service! Check out the photos of my gorgeous business cards that they just printed. I created the logo using their free, easy design process. There was an endless amount of options and easy ways to alter them. For business card designs or anything else such as invitations, they have tons of quick templates, or you can create every detail yourself precisely the way you want it. There is no extra charge for adding images, and photos are printed with exact colors and definition.

    It’s also so cool to see all of the gifts and products to order with your design and how reasonable they are! I’m personally checking out stickers to seal my baked goods, aprons, T-shirts, and more for my YouTube channel. Definitely trust Vistaprint to do an awesome job, and for business cards, my pro tip is to go with the glossy card-stock. (I’ve attached images of some design pages, products & gift options.)

    Customer ServiceStaff

    Reviewed March 9, 2024

    I had ordered a baseball cap from Vista Print with my company logo on it. When it arrived, I wrote a review that while the hat was of good quality, I wasn't happy with how the logo on the front turned out. Much to my surprise, another cap arrived today from Vista Print and they made changes to the print of my logo on the cap and it looked really good. I didn't expect anything from them and was totally surprised and blown away that they cared enough to make things right. The products I have bought from Vista print have all turned out really nice and with my recent experience with their exceptional customer service, I will continue to purchase products from them and now I have the added trust that they will look out for me. Anyone who orders company logo products knows how important it is to have the logo look good since it represents your company. Thank you Vista Print!

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      Customer ServicePricePunctuality & Speed

      Reviewed March 2, 2024

      So, first of all, designing my stuff was so amazing and simple. I placed my order, then had a couple of edits to make THE NEXT DAY! I called twice. The first call, they answered in a minute or so of waiting and then they finished the edit in about 1-2 minutes. (Once your order is submitted, users can't technically edit their stuff without the help of the staff.) Then, I noticed ANOTHER small error on the stamper that I needed corrected, I called them, AGAIN, and they were so helpful, all of the editing was done in minutes.

      3 days after placing the order, all of my things arrived promptly! At first, I noticed the stamper was still the unedited version and I was upset, however I received another package the next day with my edited stamper. Fantastic! I wasn't charged anything extra and I'm just very pleased. The customer service here is by far some of the best I've ever experienced.

      Customer Service

      Reviewed Feb. 29, 2024

      I have been using Vistaprint since 2009 and cannot say enough about their high level of customer service. Most recently my pro advantage account had lapsed because we switched credit cards. Unknowingly, we place a large order and caught the issue a month after it had invoiced and been paid. When I contacted Nicholas in their CS department he had me reestablish our pro advantage account with the updated credit card information and then promptly issued me a credit for what our bill would have been for the large order, almost $500! Again, Vista Print is the best!

      Profile pic of the author.
      Coverage

      Reviewed Aug. 26, 2023

      I have used Vistaprint for several orders and different items with success. The last order I just received of custom (10 each of 20 different photos) note cards printed with my supplied images is probably the best yet. My provided images for the front cover are sharp and true to color and perfectly printed on the back side. I could not be happier. For those who complain I must say ordering custom items takes time on your part, to be sure all changes you made are to your liking. I would not suggest rushing thru this process and to review every item for accuracy. I had made several changes along the way on this large $$ order and it required that I double and triple check everything before hitting that final button. Vistaprint; thank you for such great service and product.

      Reviewed June 5, 2024

      I never received my 2 orders. I bought for a gift and instead I got partial money refunded as credit only. I used that credit, tried again and my second ordered is also lost. All the sudden the shipping companies lose the packages (what a coincidence!). So no I wouldn't waste my money on this company.

      Reviewed May 25, 2024

      Horrible experience. Ordered 500 wedding invitations and envelopes and only received 60 envelopes. It was time sensitive with us needing to get them out to people who we wanted at our wedding. We talked to 3 different customer service reps who GUARANTEED that we would have a replacement by the end of the next week. They told us they couldn’t do overnight or expedited because they don’t have an option for that. Come the next week and we still haven’t received any tracking or delivery information. Will not be ordering from here again. If you need anything in a timely manner I wouldn’t suggest getting them from here.

      Customer ServicePrice

      Reviewed May 23, 2024

      Horrible experience with my online order! I uploaded all my trip photos, wanted to make 2 photo books, one as a gift. The website kept freezing when uploading, and I would have to keep going back and starting over and resetting everything. Took about 3 hrs to do! I ordered 8.5x11 landscape but got these tiny little diary-size books! Lol and they charged me $70!! When I called to complain, they told me that's what I ordered and I would have to redo my whole order and pay again. How about you fix your website so the settings don't keeps changing and freezing? So pisssed off. My hand is bigger than this pathetic book! Never again!

      Reviewed May 21, 2024

      My wife who has been a frequent customer of VistaPrint's this past week spent many hours composing a photo book from our vacation on VistaPrint. She paid for it and sent it to be printed. Vistaprint lost it and said they could not print it! Sorry service. Poor follow up and all they agreed to do was refund the money she paid for it but never got the product and they lost her organized photo book in the process and claim they can't recover it. I have asked her to never ever use vistaprint again!

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      Customer Service

      Reviewed May 20, 2024

      After placing my order and being charged for my purchase my order was confirmed and later cancelled by Vistaprint without any notifications/refund being sent. Upon calling customer service I have only been given the run around and promise of a supervisor calling me back. No one has ever called me back to deal with the issue. Currently no solution has been offered to correct the problem or reverse the charges. I would not recommend ever doing business with this company!

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      Vistaprint Company Information

      Company Name:
      Vistaprint
      Website:
      www.vistaprint.com