Vistaprint Reviews

In response to all the Vistaprint complaints about credit card charges, this is what they told me: Also they now have Online Chat, I didn't wait long. Tenesha **: There is $10 cash back at the end of the order that most customer select. When they place an order, that $10 back informs them that they are signed up for a membership program, which at the end of each month will charge their credit cards. If you do not select the cash back, you will not be charged at all because there is not a fee to sign up with us. Tenesha **: Most customers don’t read the information on the $10 cash back and they selected it. Tenesha **: Because it says $10 back and I would too, but first I would read the information so that it would make me not select it.

Over six months ago, I ordered some address stickers from this company using my credit card. The charge was under ten dollars because I had taken advantage of some sort of good deal that they were advertising. Today, while reviewing my credit card statement, I saw another charge from this company that I didn't make. There may have been other charges in the past months, but my husband usually takes care of the bills and would have assumed I had ordered something. When I did a search online for this company, website after website came up with tales of this company scamming other people. I called my credit card company and reported it, but was told that I may be billed again by the same company because companies like this change a small detail in their merchant name so they can get past the blocks the credit card companies put on their name.

I ordered products through Vistaprint, like business cards, business car magnets, shirts and hats. They, without my knowledge gave my information to publishers. These publishing companies were sending me magazines for about a year and a half. I called them and told them that I didn't want them nor did I order them. They told me that I needed to call each magazine that was sent to me to cancel. I no longer receive these magazines, but now have been sent to a credit collection agency for not paying my magazine bills. The magazines that were sent to me were, "Prevention", "Maxim", "Golf Digest" and "In Style". I'm not sure what to do next. I have never received a bill from these magazines, only phone calls to renew my subscription. So, I do not have any paperwork to back me up. This is a total scam! The collection dept. that has recently called me was named, "Connection LLC". Their phone number is:1-720-389-6129.

This order is far, very far away from the promised, signed, authorized and agreed 21 days shipping (order was in 27-May). The worst thing is that every order is moved 24 hrs, so it has no shipping date yet, to date. The intention for our order has been ruined and a lot of money and opportunity cost has been worn hopelessly. This is a desperate situation with this order. We have no idea about when it will be shipped after almost two months later!

I ordered business cards from Vistaprint in June of 2009. I checked my bank statement in July of 2009 to find I was charged $14.95 for something called Passport to Fun. I sent the people at Passport to Fun an email wanting to unsubscribe, and they agreed, and it was also brought to my knowledge through that email that they received my information from Vistaprint. Thanks, Vistaprint. You just lost another customer.

I've had nothing but good dealings with Vistaprint. My payments have been through PayPal and no extra charges have ever been deducted. I truly believe that most people don't read the fine print and are too eager to click the submit button. Keep up the good work Vistaprint. I like the attorney feature at the bottom of this page. It makes one wonder.

In the past, you were able to email Vistaprint with any problems. I recently had questions about my website. The email address to contact them is nowhere to be found. I searched their website and could not find it anywhere. In my frustration, I just called them, only to discover a voicemail instructing me to call back during business hours. I just called during business hours. Something is up.

I placed an order for business cards. I chose the 3-day shipping option (expensive!). My order was confirmed for delivery by Friday, July 10. Then I received an e-mail that the order will not be delivered until Monday, July 13. The problem is that I fly to Johannesburg on Sunday, July 12 on business (for which I needed the business cards!). Vistaprint is not open on Saturday and Sunday. The only means to contact customer service is by an 800 number but there is no way to leave a voicemail. It just says to call back on Monday. I can't call back on Monday because I will be in Johannesburg on business. There is no means to send Vistaprint an email either. I sent them a Twitter message just to document my attempts to contact them. I am very irritated and disappointed!

I received my order from Vistaprint and was unhappy with the print quality. I have tried to contact them via the number on the website. When I called, the automated voice says to go to the website and send an email. The problem is there is no email address to send an email to. I am going to contact my credit card company to reverse the charges since I cannot get a hold of anyone at Vistaprint to make good on their "Satisfaction Guarantee". Buyers beware!

This morning, I logged on to my internet banking to pay some bills. Fortunately, all of my accounts are accessible online. Otherwise, I may have never learned of the problem on a rarely used account. I noticed that an account that my husband and I rarely use was negative! I couldn't believe it! The information on my account was very vague (it was in alpha-numeric form), but did include a phone number.

My daughter signed me up for Vistaprint business cards which we understood was free except for postage. This happened approx. October 2008. I did not ask to sign up for membership or anything else. I needed this bank draft stopped immediately. I have been charged $4.99 per month since October 2008! I have closed my business on 6/30/09. They were not authorized to debit my checking account other than the 1 time to pay postage on the business cards.

I recently found out that Vistaprint had been charging an old bank account of mine for 2 years that I thought had closed when I got married. Unfortunately, the account was unable to close because these companies (Privacy Matters and Sport to Fun or something like that) had each been charging me $25 a month in an account that had a $0 balance, causing me a $100 overdraft charge each time. We never really noticed it coming out of my now joint account with my husband until recently.

Vistaprint is unavailable by phone or email. They offer no complaint or customer service avenue after the order is placed. I have attempted to contact them for 3 days to change an order. I wanted to add my cell phone number to my card. There is no avenue to contact them. They take your money and say the order is being processed one minute after you place it, and they are, from that point on, inaccessible. I tried to contact them 20 seconds after I placed the order.

Vistaprint is signing customers up for its Vistaprint Awards program without authorization and then charging them $14.95 a month on their credit cards. Contact with the company is futile - just an automated answering machine with no option to leave message or talk with a real person. There is a place on the website for sending an email, but I never got any response about my complaint. The consequence was that Vistaprint received $89.70 in credit card charges before I realized what was happening. And I only ordered the free business cards that cost me $5.45 for shipping. The cards, by the way, are pretty tacky. Vistaprint has its name and website on the back of each one. If others have a problem with the $14.95 charge, try calling the firm that handles this scam. In theory, they can cancel your membership but I'll see what happens on my next credit card bill.

I'm not complaining. Vistaprint.com delivered the cards I wanted and they were perfect; I never entered any credit card data at all and was not even charged for postage.

I was charged $9.98 on my bank statement. I am attempting to locate a phone number or email address to discuss this charge with Vistaprint. I have spent 45 minutes going through their website being tossed from one screen to another, but still no luck in finding their phone number or email form. This is ridiculous. Bottom line, I did not authorize $9.98 to be taken out of my bank account!

A year-long membership of $14.95 per month, charged to a credit card that never should have been authorized. After doing much research, this scam has happened to a lot of people. I have a child recently diagnosed with leukemia. This loss of over $150.00 could have gone to her medical expenses.

I have used Vistaprint for my business cards for over 7 years and have never had any problem with either their product or service. My order always has come in a timely manner, as advertised. As a business owner for over 40 years, I know that sometimes there are foul-ups but when you consider the volume of business that Vistaprint processes versus the number of complaints, I think their record is quite good.

I ordered some business cards from Vistaprint and while on their site, I clicked a free offer bubble. A month later, I was charged $14.95 for a membership I never signed up for. It came out of an account that I don't use very much and cause over $200.00 in overdraft charges which I am now fighting with them to have refunded. Buyers beware! My account is now over $200 in the red!

I ordered visit cards to Vistaprint, paid cash through Paypal on the 12th of May 2009, to be delivered on June 2. It did not arrive without any explanation of over-delay. I am going abroad on Monday without my cards that I must make at extra cost.

I, too, am being charged by Vistaprint $14.95 a month since March. It has to do with clicking on something free on their site. My bank says I can cancel my debit card, block Vistaprint for $32, or file a dispute. I will file and cancel the card. I have 3 phone numbers which are pretty much useless. This company is not to be trusted with your credit card or debit card. Do not buy and report them to the BBB as I will.

After placing an order with this company and giving all my credit details, of course, they refused my card. Now like many others, I tried to ring them but found only one number and as stated by someone else, it is automated. I am fed up with these bogus companies fleecing people. These sites should be policed more and perpetrators are prosecuted.

Vistaprint's products are good but upon checkout, if you click on their enticement to save $10 on this offer, you get automatically enrolled into something. I don’t even know what it is, but I discovered small charges adding up to $700! Over a year or two times. When I call the 800 number there is a phone tree and the first thing they ask is do you want to cancel. Easy to cancel and easy to have them reimburse, but I might not have caught these charges ever as I’m not all that careful with my bank statement. I will be now; however, these charges look at first like something I might have ordered (Businessmax, Essence of Something or other). I did receive reimbursement, but I might not have noticed these smallish charges on my bank statement. In fact, it took me over a year to realize these charges were bogus.

I got no business cards. They also keep debiting my checking account even though I told them to stop. Please help me. I want nothing to do with them.

Vistaprint was charging my banking account without my knowledge, which ultimately cause my account to be overdrawn. The company did refund the membership fees, but is unwilling to pay for my overdrafts. My bank, of course, wants to make money just like every one else, only removed one overdraft. I was told by my bank that Vista caused the problem and should take care of it and it's clearly showing on the bank statement that I faxed to Vistaprint.

Unauthorized charges on my checking account. I need to get them taken off. Now! I was recently laid off and that is money I don't have to spend. This is going to cost me $35 OD fees and NSF possibly. So in total, it will cost me almost 85 bucks for a $15 charge.

I did order some business cards which advertised, buy 250 for $1.99 and get 250 free. Well, I never did get the other 250. I also ordered a decal for my my car window so I'm still owed 250 business cards and then I was looking at my bank account online and discovered that Vistaprint has put some other charges on my account for $14.95. I have no idea what for and it needs to be removed.

I ordered business cards from Vista Print almost a year ago. My mother ordered some for my father and basically a month later were charged $14.95 to be in their rewards program. Knowing I had ordered from them, I checked my account and also had the strange $14.95 charge on their. Luckily, my credit card company had picked up on it and had already changed my account number. I was told that I would be refunded. When I called, the guy answered with, "Hi. Membership rewards...I mean, Business Max." What does that tell you? It's only $14.95 but it's the most unsettling feeling ever. I am furious. They'd probably continue to charge my account if it hadn't changed. Credit card number had to be changed, good possibility that I won't receive a refund.

This outfit signed me up for their Vistaprint's reward program without my permission. They charged my credit card $14.95 without my permission. I called their 888 number. A representative named Tanisha said that she would cancel my membership and credit my credit card account $14.95. I am definitely done doing business with these people.

On May 21st, I discovered there were charges on my credit card from Vistaprint. I have not ordered from Vistaprint since 2006. In three days, there were three charges of $5.45 each. There is no one to speak to at the number listed. The automated service just goes in circle. Each time you make a selection, you end up back where you started. They tell you to go to the website help button and send an email. There is no email address and every link sends you somewhere else. The customer service link tells you to call for "1 on 1" and the number is the same automated number that takes you nowhere. If it's there, it must be hidden very well. This is such a shame because I have been happy with the products I did receive from Vistaprint (way back in 2006). Three times $5.45 isn't such a big deal, but the stress of chasing your own tail is ridiculous. What poor customer service!

I cannot find a phone number on their site and was charged $14.95 for no apparent reason - I have spent the last 2 hours attempting to contact someone with no luck. Why are they allowed to run a business with no contact phone number?

I ordered 5 pieces XL t-shirts worth $35.60 plus shipping and processing of $10.17 from Vistaprint. They sent 140 pieces return address labels for free. What I paid for was never delivered. Please help. They should not do this to people who are working hard for their money. They should be out of business. My order is dated 04-14-2009.

My daughter ordered wedding announcements and I paid with my Visa debit card. The order came fine. Then, one month later, I started getting charged $14.95. I have called and written but they keep taking $14.95 out of my account. They even took two payments of $14.95 out on the 22nd of May. I am furious. I am going to cancel my card and dispute the charges with Visa. I really hope that someone shuts them down as they are stealing from people - flat out stealing.

I received an issue of Maxim magazine at my home. I'm a mom of three young children and would never have signed up for this magazine. When I called Maxim, they informed me that Vista Print placed my subscription. I had to go through every option at the customer service line before I could reach a representative. The rep explained that customers are automatically given a subscription for large orders and I had to email the company to have my subscription canceled. This is completely inappropriate and deceptive.

I was pleased when I ordered my free pens and pads from Vistaprint. I also had to click on a 10-second clock to get more fee material. Somehow, this put me into a membership with them that I did not know anything about. They charged my ATM $1 for what I don't know and then charged my account $14.95 which caused my account to be overdrawn. And I had to pay $30 on top of the $14.95. I got no help at all from the person I talked to at Vistaprint. I had to go to the Yellow Pages for this number and address. She says there is a phone number on the site but I can't find it. This company should be put out of business and reported to Better Business. I also recommended them to other people who had the same experience and now are in the same boat as I am.

I received a statement from the bank charging my credit card for $17.95. I had not purchased anything since 4-19-08. My account showed that I was billed for 4-20-09. I want a refund immediately without question or I will submit a complaint to the Better Business Bureau about your service. The Email Help section of your web page is a useless piece of empty space that has no function. If you have any questions, feel free to call me since your toll free customer care number is also a useless waste of my time. It does nothing but give me a recorded message that has no use.

My experience with Vistaprint has been anything but great. I think the problem people are having is they take these offers and do not read the full details. I always decline any offers because I know from being in business, there is always a networking plan which can be good or bad. I've just made it a habit to always read the fine print. Other than that, I think the products are very professional and made well.

I think something has got to be done about this Vistaprint! They take $14.95 a month. I finally stopped them. I had to go to my bank! They have no contact number on their website and some people don’t know what to do when this happens! I think this needs to come to a stop. Call the news, call Univision 41 or something! I want my money back! I used to get charged $14.95 for what?

They give you 30 days to cancel the subscription to this service but the email with that information did not arrive until like 10 days before the time limit was up and then they charged me not 30 days from the time I got my cards but 30 days from the original order date which made the warning email about 3 days late. So I got hit for $14.95 by Vistaprint Rewards service once before I called and canceled. I did order the 250 free business cards but nowhere in any of the fine print or on the order confirmation does it state anything about this Vista Rewards package or any later charges. There was nothing in the deal that ever asked me if I agreed to this subscription service. It is obviously some sort of deal to make money off unsuspecting people.

I have seen the problem that all of you are talking about. There is a page that appears right after you place an order that asks you if you want that $10 coupon or whatever it is (it shows a stop watch), and I always close out the page. If you click on the icon at the bottom of the page, you are agreeing to sign up for that $14.95 a month thing. I have made several orders through Vistaprint and have only been charged what I paid for. But I now have a big beef with them because I ordered business checks from them back in March 2009, and they still have not arrived. The site states that it is no longer trackable. Figures that the one item I order that is extremely private and sensitive is now missing! Should I close my bank account?! What a pain!

I ordered business cards on 2/5/2009. I had a withdrawal on 5/6/2009 for $14.95 from Vista unauthorized! According to the agreement, you pay for shipping only; there was no mention of any $14.95 coming out of my account three months later! There are also quite a few of complaints on their website, under Vista Print Rewards Complaints. I think that there should be something done here about their business practices! There is enough fraud being committed over the internet as it is!

You have charged me twice for a set of business cards. When I ordered, you charged my credit card $14.95 on the 4/5/09 and yesterday, I saw another charge of $14.95 charged on 5/4/09. Can you please correct this? The AC # is **. I have not reordered any more cards.

I was scammed. After an initial order for "free" business cards, I was charged $12.77, and then they started charging my credit card every month for $14.95. These charges have hit 3-3-09 and 4-2-09, and I have disputed them with my credit card company. They also gave my name and credit card# to another "afilliate" scamming company called BusinessMax, who has also taken money from my credit card.

My wife ordered business cards for a one-time purpose. Cards were fine, but apparently Vistaprint.com had bamboozled, tricked, deceived her into some kind of rewards program unaware, a free $10 whatever and then you get whacked for at least $14.95 on the same credit card you used to make the original purchase. We are still in the process of cancelling this phantom sign up and don't expect any return of money after reading other complaints. Online buyers beware, and especially of this company that thrives on getting you after making some little purchase.

I filled out the address to send three notebooks to ** Westerville, Ohio 43082 and paid for overnight delivery. The email they sent me said they are sending the notes to my address. I have no phone number or email address to contact them or send an email.

I filled out the address to send three notebooks to ** Westerville, Ohio 43082 and paid for overnight delivery. The email they sent me said they are sending the notes to my address. I have no phone number or email address to contact them or send an email.

I was directed to call 1-866-618-5624 because it turns out someone illegally charged $20 on my Chase Visa card after my last Vista Print order (03-23-09). They are in partner with M2-Mediagroup that sells this magazine I received but did not order. The 1-866 number is all automated, so I had no success on refund to my credit card account. I called Vista Print customer service and talked with two people and I was told to get a rebate for this credit at their website. It is a chat site for gathering chat-style and there is no form for any rebate.

The old adage "If it sounds too good to be true, it probably is" is certainly correct with this company. I have ordered cards and various other items from Vistaprint and while I did not have the quality issues that some people have mentioned, I did find myself the unexpected "member" of several discount "clubs" that I was not aware I had "joined" although the people were very quick to supply me with the dates that I supposedly joined. I had to go to a supervisor but I was assured that I would get a refund.

I get emails from them with discounts for ordering business cards. When you go and order, you type in your credit card info and go to final. After that, the website takes you back automatically to put in your cc info and confirm payment again. I think this is a scam so they can charge your card several times. I still have not received the order.

In October 2008, I purchased business cards and a headed notepad from Vistaprint for £7.18. I have just discovered that from November, £9.95 has been taken from my account by a VPRewards.com. I have written an email to them asking why they have done this and demanding a refund. I have not yet had a reply. The total amount of money taken so far is £59.70.

I am embarrassed to reveal how Vistaprint.com bilked me over a period of 15 months. My wife pays our bills and we should communicate with one another better. In October of 2007, I bought some business cards and a t-shirt from Vistaprint online using my Discover card. In November 2007, a bill for $14.95 from Vistaprint Rewards began showing up on my Discover card bills. My wife saw the word "print" and assumed that it was a book publisher. I have bought a number of used books online from a variety of publishers and she thought that this was just another one of them. The identical monthly charge continued through October of 2008.

I just ordered some business cards through Vista Print (not the free ones). After reading these reviews, I am terrified and keeping fingers crossed. I will cancel my cc anyways after I receive product just to be safe. It seems like a lot of people got scammed by this $10 coupon (which I never saw actually). So far, I have only received confirmation email for my purchase.

I noticed a Vista $14.95 charge on my April's bank statement. I went to the web and saw several others had unexplained charges. I checked March and it was there also. January or February, I had ordered labels (and maybe blank checks) from them. Anyway, I called the phone number 10:00PM eastern daylight time. Shirley was very nice and refunded the first month's. She transferred me to Rose and she refunded April's. I will be checking my bank statement too to see if it was really refunded. Both ladies were very nice and cooperative.

We ordered business cards one time from them. They sent them. They were wrong so they sent new ones free of charge. Now I have only had the replacement cards for 1 week and they have taken 3 additional payments off my co. credit card. I have no clue how many payments they plan on taking without any permission or product being ordered, and if you contact them, you never get a human. I will be broke at this rate and with the economy in the shape its in. I do not need to be robbed, but for a business card co. Free should not be on anything they send anyone. This cannot be legal.

I just started seeing 3 separate charges per month on my Wells Fargo bank statement for $14.95 per charge for the above business names mentioned. When pulling up information under these names, I see multiple people have claimed fraud against all of these companies for unauthorized charges to bank accounts. I will be meeting with my bank this week to (hopefully) have these charges investigated as to when they began charging my account. From what I can see when I go online, they have been deducting a total monthly amount of $44.85 since at least January 2009.

I ordered products from Vistaprint and made no association with them or the monthly Visa charge from BusinessMax. BusinessMax offers nothing that would be of any use to me. Then I began discovering complaints on the internet about how Vistaprint scams customers into ongoing membership with BusinessMax. I feel abused, ripped off and totally fed up with Vistaprint.

I never ordered from this company. They sent me a box full of business card and charged my account $63.98 without authorization. I sent their box back to them via USPS on April 9, 2009. I notified my bank and they are investigating.

We have never purchased anything from this company ever. They sent us blank business cards the first time and nothing the second time, and charged them to a credit card we never use. Two separate charges for $5.45 each. The first time, we called our cc company and they removed the charges. The second time, our cc company cancelled the card and issued us a new number. This is not a large amount of money, but indicates a willingness to break the law. Or is it just feeling out our financial savvy to see what they can get away with? The consequence is the inconvenience of changing a card we have had for 15 years.

Previously, I placed 2 orders for business cards with Vista Print. I received the orders and was charged properly. On April 14, 2009, I checked my bank account and was charged $14.95 from Vista Print. I have not placed an order to be charged this amount or any amount. I contacted them by email. They claim a response will be given within 2 business days. It has been 4 days and no response. I am unable to locate a phone # on their site to speak with anyone. Only contact # given in an email was for an automated service which tells me nothing. I will never order from this company again. From reading other people's complaints about the same thing, I am beginning to wonder how can they withdraw with no authorization. Beware of something that sounds to good to be true. There seems to always be a catch.

About six weeks ago, I got a mysterious charge on my account from Vistaprint. I tried to contact the company, but they are close due to technical difficulties. I contacted my bank, and they said they could find no wrongdoing. I was out the money they scammed. I contacted you, and you ended up posting my story. Guess what? Even after changing my card and all that I did, this company hit my account again! I am at a loss that this can continue happening, and there seems to be no help to prevent it from happening again.

Vistaprint is charging my bank account without authorization. I was offered a $10.00 rebate for future services which I declined. Consequence: approximately $140.00 fraudulent withdrawal of funds.

Good news/bad news: I, too, was lax in watching my credit card charges closely and was charged monthly for many months by Vista Print. I called them on 4/6/09 and was assured I would receive a credit. Remarkably, the credit showed up on 4/9/09 as promised. The telephone call was professionally handled by Vista Print and was not a huge drawn-out ordeal.

I own V-Audio, a car and home electronics store. I thought this was a great deal. Then I read the complaint section on Vistaprint after doing business with them over the past 8 months. I pulled up my bank statements - afraid that I would see this. There 2 days ago, a charge for $14.99 and every month since last September. I called instantly and asked questions! They have charged me over $128.33 over the past 8 months for a service called 'mall and business discounts'! I would never fall for a scam like this! I told them I already reported them to refund my money or be reported to every service available to me. A refund was given, so they said. I will claim this and I already made!

I received blank cards and blank stamps in the mail from VistaPrint that I did not order and my checking account was charged $84.59. I have placed previous orders with VistaPrint and used my debit card to pay, but I did not order this. I filed a fraud complaint with the Sheriffs Dept. Case ** and Declaration of Unauthorized Use with my bank. VistaPrint will still not issue a refund because my address and 3-digit code on my debit card matches for the order. Of course, it is going to match. I have used this card and address with them before. I have had to cancel my debit card, so I do not receive other charges. I am very unhappy with how VistaPrint has handled this and will no longer do business with them.

I have been running a part-time business out of my home and using VistaPrint. I have repeatedly been disappointed with their service and products a lot of the time. It's not that I don't proofread my work; their system seems to mess up when you upload a Hi-Res PDF to print. They state on their site they can handle that file type when clearly they can't.

In January, I purchased a home-based business and website to start a home-based business. I ordered cards, t-shirts, and rubber stamp in my new company's name. In February, my direct deposit funds kept being charged with overdrafts and daily fees, from what source, I couldn't figure. I was always careful to not overdraw my account since my money only arrives from Social Security and SSI, so when I made a purchase with my debit card, I'd always check my balance before using it again. Out of $822 in February, I only had $4328 left after the charges.

I ordered business cards from Vistaprint and was very pleased with them. I happened to be searching and found complaints about Vistaprint. At the same time, I was hoping it will not happen to me; however, they did. They took $14.95 without my knowledge from my banking account, and right away, I reported and cancelled my card. It is a shame, so watch out and beware!

Vistaprint released my personal information, including my credit card number to a third party. That third party, Today's Escapes, then charged my account $14.95 for a product they cannot even identify and they told me my account was about to be charged for two more items, a passport and ticket to Paris. My bank account bounced into the negatives and I was told by Today's Escapes that it would take 48 hours for the money to be replaced.

I ordered through Vistaprint after a colleague referred me. She warned me to make sure I clicked no on any additional offers so I didn't get stuck with the membership charges. I was very careful, but still got signed up for it. Even my credit card company could not give me a phone number to cancel my membership. The fraud department of my credit card company called me regarding another charge, which was fraud anyway so I've had my card replaced. I did go to the Vistaprint website. I see that now you can make purchases using PayPal. Also, there is a place where you can request to un-enroll in one of their partners memberships. So they are trying to be proactive. Even though I did get their phone number a couple of days ago, I can't find it on the website now. I just can't retrace my steps (or clicks) to navigate through the maze of pages on that site. Still, I'll probably order again because their products were so helpful this year at work. I'll just choose the pay by check or PayPal payment options.

I ordered free business cards. I didn’t notice this company billed me for about 12 months for a service I did not agree to or even know about. The billing was done under a very confusing name and was easily noticeable. I contacted the company and filed a fraud statement. They still refused to pay me back the money taken from me. I have damaged my credit because of them. I have lost thousands of dollars in time and interest payments.

I ordered 250 free business cards for a total charge of $5.95 shipping and handling. Since then, they have charged me twice, both $14.95, both unauthorized charges. There is no place on their website that I can find to unsubscribe. Under Terms of Use, there is an email address that says you may use to unsubscribe but it bounces back saying it is an unmonitored email address. Of course, I am calling them to unsubscribe but their website is misleading if not an actual scam.

I have ordered numerous items from Vistaprint and have recommended it to many of my friends and clients. Just like with anything you order online, you have to read the small print! It is your responsibility to know what you are ordering and what you are signing up for. I have never been over charged and will continue to do business with a great company and will recommend it to others. Read all print before you order, and quit trying to put the blame on someone else because you messed up!

I purchased some business cards from Vistaprint which they sent. However, now I am getting billed $14.95 each month from Vistaprint, BusinessMax, and ShoppingEssentials. They have ripped me off for $89.70. I assume they all got my credit card number from Vistaprint. I contacted each one after the first ripoff and they all said I was cancelled. I have never heard of a rewards program that charges people a monthly charge! Based on the number of complaints, they must have made a fortune by now. Are there any class action suits yet?

I simply ordered their free business cards and only pay shipping. Now a month later, I am billed $14.95 for something that I know nothing about. I just cancelled my bank card so it doesn't happen again. Be careful.

I actually had a good experience with these guys. I ordered the car magnet, a pen and a tee shirt. All are low quality, but I didn't expect anything different because it was so cheap. I will not order though for serious repeat business purposes. It was fun to try it out, but I did get the pen with all the wrong information on it, and it didn't last that long.

My wife and I bought some greeting cards on Vistaprint.com and she signed up for that bogus coupon upon the completion of the transaction. From that point on, I had this A9 Passport to Fun charges on my credit card. We make a hundred transactions on this card so I assumed it was some sort of service. I'm embarrassed to write this but we had two years of these bogus charges before I really investigated. I was shocked to read sites like this one.

I can't believe you, people! If you make an order, you have to approve the design by initialing it, then you have multiple screens to pass (some of which offer you magazine subscriptions that you have to actively choose to receive). And at any time, you can edit your design. Even just before the order is placed, you can edit the design and go through the checkout process again to complete the transaction. If you goofed, it's your fault. Nobody made you pay too little attention to the design you created. The $10 pop-up clearly explains that if you fill out the form completely, you'll be signed up for services for which your card will be charged. Your only excuse is illiteracy, but you're unlikely to win with that one.

I made an order with Vistaprint. Okay, I got the order. Everything I thought was finished. This was in February (09). Well, in March (09), my bank showed a withdrawal of $14.95 from Business Max and $14.95 from Shopping Essent. Well, I've never heard of these companies before so I called the company's number that I received from my bank. They said they would refund the money and they did but Business charged my account again and then say they refunded the funds. I'm not happy with this because the $14.95 overdrew my account and now I have overdraft fee of $35 charged to my acccount after cancelling the account.

Vistaprint Rewards billed my credit card an unauthorized amount of $9.95. I spoke to them and they said I had signed up for this deal and that they had sent me an email to confirm. What a load of rubbish. I certainly did not sign up for anything and did not receive an email from them. This is a total scam. Beware. This company is trading on lies. I am taking this to watchdog and my solicitor

This company is charging $14.95/month for a service charge we never ordered. They take an order for business cards and later sign you up for some membership at $14.95/month. I am a Mass. resident and the attorney general should be notified of this fraudulent activity.

250 Business cards were on sale for $8.99, but shipping and handling is a ridiculous $13.49! At the end of the call, they offered an additional 250 cards for only $7.99!

Wish I had seen this website before I ordered from these scammers. Their website is misleading and when you call them with problems, they just say they are sorry. DO NOT DEAL WITH THIS COMPANY. You will regret it.

Ordered car door magnets and their material is bad; it peeled off the clear coat from a $35000 car. Their C. R. just refused to take action and fix the problem. Stay away from them.

I just notice also that since I purchased 500 business cards from Vista in Sept of 2008 I’ve been billed 2 charges of $14.95 and $59.80 under the name AP9*vistaprintrwrd. If there saying we signed up for a some sort of program or membership that we didn’t understand, then what is the product services or discounts that were suppose to receive... Looks like I involuntarily joined a rip off club… I’m cancelling my card tonight.

I made a mistake on an online order for a business card I ordered last night. I tried to contact them to make a change, but the phone number is automated, and I am unable to speak to a person. Also, there is no email address to send a complaint to. Without making the change, the cards are worthless to me. I only placed the order last night, and there's no reason for them to not let me change the order or cancel it.

Ordered business cards last August and have been subsequenly billed $14.95 a month for membership. Finally got it cancelled... but 20 bucks of cards ended up costing me $119.60 more... Tantamount to fraud. Caveat Emptor.

My experience is a similar story. I bought X-mas cards in December 2008 for $66.10 on my Mastercard. I just noticed (3/22/09) a $14.95 charge which has been put there every month for last 3 by Vistaprint; no services have been provided for this charge. I too started to respond to the $10 coupon email but aborted 1/2 way through when I realized it was just a big time waster. I disputed the charges with my credit card company and cancelled my card. I was told that this is the only way to be sure Vistaprint would not continue to charge my card.

It's incredible that a company that supposedly prides itself in helping the small businesses, actually helps in destroying the small entrepreneurs. After receiving an email offer from this company a few weeks ago, I decided to try out their merchandise and bought an estimated $68.00 worth of products. Boy, was I wrong. All I got was garbage. Do they even know about printing? Their quality is poor and their shipping charges are astronomical. Their customer service is a joke and their refund policy is a phrase that lacks any true meaning. After hours of arguing with their reps, I'm out over $90 and trying to find a reliable business product retailer.

I ordered cards from this website in November 2008. In March 2009, I got a charge from a company called Business Max traced back to this order. They signed me up for a service without me knowing it. When the ad popped up with the offer I clicked on it, looked at it and did not want it. I closed the window without signing up or entering info. The only way they could have received my info is directly from Vistaprint. My personal info and credit card information was shared with a 3rd party. This company needs to be stopped from giving away credit card info!!

Well I am seeing that there are so many complaints about Vista Print... I am a big fan of their products. At the end of the order you say no thanks. You people had to see they would give $10 off your order for a trial. You could miss so easily if you weren't paying attention. I am just so sick with the complaints.

For the second time I have received a package of blank business cards from Vistaprint which I did not order. Each time I have disputed the $5.95 charge and have been refunded that amount, only to have the $5.95 resubmitted by Vistaprint to my credit card company again a few days later. Today I talked with Janiel at Vistaprint who told me my only recourse was to work through the Fraud department of my credit card company. She would provide me no other information about Vistaprint or the order in question. I do not know if it is related, but I am getting a similar runaround from a company called MYGRANTSITENET which claims I ordered services from them, which is not true.

I received a package of blank business cards with only the background tree design. (I ordered from these people about 6 years ago but nothing since then.) When I received the cards, I assumed they were trying to get more business since the economy has been down and business has been off for most these days. Unfortunately a few days later I discovered that they charged me for the cards... that I did not order! I filed a report with the local law enforcement office as well as with the FTC, BBB, IC3, etc.

I have been using Vistaprint for over a year on business cards, invitations and never had a problem. So I thought that since the business has been around for a while I decided to let them do my website, it cost me 249.95 for them to designing my site. I was told it would take 7 days, well it took 3 weeks, and my product is on the home page so no one can order, and I was told they could crop my pictures. Well after a month my pages are horrible, so I called and told them to cancel, they told me it was over 30 days and could do a refund.

I ordered business cards but did not receive them after they took $14.95 from my account. I needed them as I am going on a business trip. Now I won't have anything. I won't buy from VistaPrint again, never...

I received 4 charges on my credit card from an unknown company (Vistaprintrwrds)..... Beware they ask numerous questions to get you to say Yes. Don't do it.... They record you and then come back later to say that they have you on record as agreeing to the charges.

I have been MORE than a faithful customer to this company & I was very disappointed to find that my account was being drafted of transactions I DID NOT authorize! I have made several calls trying to resolve this issue and all I have been receiving is the runaround about them supposedly trying to credit my account for these fraud charges! From this day forth I WILL NOT continue doing business with this company. If you know like I know, you might want to start analyzing your bank statements more carefully! BEWARE!!!

I used Vistaprint to order some items after taking a survey, and it being a requirement of that survey. I ordered the items and got them within the allotted time. I received an email for $10.00 cash back promotion and opened it. Unaware that when I did, I would be charged $14.95 a month thereafter. Also, at the same time, I was charged $14.95 from someone named Shopping Essentials, which I was not involved in at all.

I noticed a recurring charge of $14.95 on my credit card statement with the heading Vistaprintrewards and phone number of 1-888-243-6185, state of CT. When I called to ask them about it, they said that I agreed to these charges when I clicked on the $10 cash back tab back in Sept when I ordered business cards. So, for $10 back, I have paid $14.95 a month for 6 months. The person I talked to said they will cancel my membership and credit me the amount charged. Needless to say, I will not use this company again!

Last year I ordered several products from Vista Print, including business cards, address labels, post cards, etc. I always received the items in a timely manner and was very happy with the service. That is up until I recently realized that Vista Print has been taking $14.95 out of my checking account every month without my authorization. Apparently the company says I signed up for Vista Rewards and gave permission for this $14.95 a month charge. This is a lie. I never signed up for any monthly charges, and have no idea what Vista Rewards even is. I never received any information or products for this $14.95 a month. Sadly it took me almost 6 months to catch this.

I too ordered business cards and was attracted by the low price and various styles. However, as I checked my email yesterday I was told that I would be billed on the 18th of March for my Vistaprint rewards for the amount of $14.95. I know I never signed up for anything, and as luck would have it the one time I don't research the company is the time it's a scam.

I received a box in the mail today from Vistaprint full of business cards with no personal information on them. I have never heard of this company or had an inkling to buy business cards.... I am a stay at home MOM! I checked my account and saw that I was charged $5.45 from this company. I called the 888 number given on the box and got a recording that the customer service center is closed. I called an 800 number found on their web-site and got an identical message. I tried to follow the online links for help, but was sent to the same 800 number. I am completely unable to contact them. This is a ridiculous way to commit fraud against someone. Though I was charged a small amount for these cards, every dollar counts in my household. I am having to cancel and replace my card, which will cause me to have to delay in paying critical bills, accruing late charges. This is going to cost me hundreds in the end.

I was signed up for a rewards program without knowing there was a thirty day trial after which $14.95 would be charged to my credit card. It was three month before I caught on and canceled. $44.85 was charged for no services or product.

I ordered a rubber address stamp online from this company in June 2008 for $8.44, incl. shipping charged to my credit card. In reviewing my credit card statements while preparing my taxes, I discovered a recurring charge from this outfit for $14.95 each month since July 2008. I immediately called the customer service number on the credit card and disputed all of these charges, which they said they would investigate. They required me to contact the company, and made the call for me. A recording asked for a membership number, which of course does not exist because I never subscribed to anything or ordered any service from this company justifying a monthly charge. It looks like I have been snookered in a very similar manner as many of the other unhappy folks who have told their stories on this site. I can't remember from where I got the flyer promoting this company's stationery products. Could it have been in with a shipment from Amazon?

Their products & pricings are great & I ordered several products. Then after viewing comment on Consumer Affairs became watchful and then received several emails that I had signed up for Vistaprint rewards & BusinessMax memberships of which of course I DID NOT! I so far have not seen any debits to my account. I will continue to be watchful $ be sure to cancel each 'membership' as they send the emails that your account will now be billed!!!!

I checked my bank account and realized that I've been charged $14.99 for a membership with Vistaprint that I've never signed for! They keep sending me emails about their services, treating me as a number on their list. They don't care about their customers. They're just interested in stealing money from you!!!! DON'T EVER ORDER ANYTHING FROM THAT SITE!THEY'RE ONLY TROUBLE!!!!!

I received fraudulent charges on my debit card from this company. After returning home from a trip, I received business cards that I never ordered. I have never done any business with this company. When I called them, I got the runaround from a guy, Chadri **, in Jamaica telling me they could not give me a number for a fraud department. A ridiculous story. I was in the law enforcement profession for over 25 yrs, and NO legitimate company will refuse to connect you to their fraud department. This company should be denied business in the U.S.

Vistaprint steered me to a rewards service under their name that never sent me any information about themselves, but started charging my credit card with two $14.95 charges each month. I paid month after month until I discovered who was responsible and was able to call to stop. So my print job cost me an extra $300 in worthless charges.

I ordered 1000 custom 2-pocket folders from Vistaprint.com on 2/11/09, and paid $160 to have them processed and shipped within seven days. These were for patients at my medical practice. As of 3/2/09 they have still not been received, and I have been calling Vistaprint and e-mailing with no human contact for two weeks. Finally today as I was disputing the charges with AMEX and waiting on hold with Vistaprint customer service for the last time (17 minutes holding to be exact), they claimed an international carrier rerouted the order for some reason and had to consult with a supervisor to see if I could be reimbursed for the costly expedited shipping. After much waiting and dispute, they claim I will have it in 3 days, and they will refund the shipping fee. We'll see what happens.

I cannot believe everything I've read in this blog. I also can't believe that Vistaprint has done this to other people besides me. On 2-25-09 Vistaprint charged my card for a mysterious charge of $14.95. I've tried several times to contact the company, to no avail. No one will answer the phone. Apparently they're having technical difficulties. The sad thing is that I've ordered business cards from this company for several years. After reading a few of the other complaints on here. I guess I need to report this to my bank and cancel my card. It's a shame that at one time, what seemed to be a decent company has turned into THIEVES!!!!!

I was receiving charges of $14.95 per month on my credit card from Vistaprint although I never signed up for any type of program. The charges were listed as Vistaprint Rewards. In order to stop the charges and cancel my membership, I called 1-877-234-1338 and gave my account number with Vistaprint. I was told that the cancellation was effective immediately and I would be refunded the current month's charges within 3 business days. I'm concerned that others are being charged this fee. I never was given anything in return for these charges. It's really shady in my opinion.

I received a package from Vistaprint which I had not ordered so I immediately returned it. I was unaware at the time that I was a victim of fraud. This charge showed up on my debit card. I had never heard nor ordered from this company. I soon realized that I had several bogus charges on my debit card. I contacted my band and the sheriff's department. After several days I was finally able to contact the company. I told them what had happened and they refused to help me. They would not look up anything, take my information or even tell me if the box had been returned. This was the only company not willing to help me. Everyone else verified that security information did not match and they refunded my money. I had filed a police report, good thing I guess because they did assure me that they would speak with the police dept. I'm thinking good luck with that.

I receive unauthorized charges from this company on my credit card along with York Photo, Napster, and Gevalia.... I have never ordered with any of them. They also gave my phone number to realty companies and they call me asking about my recent interest in becoming a realtor (also charged on my card). After researching these companies, I have realized they all have revolving payments and seem to be related. Luckily, my card company stopped them early. Unbelievable that they get away with this after 4 years worth of posts about them being a scam.

They have been sending Maxim mag to my home where I have a son who does not need to be seeing half-naked girls. I did not order it. I hope I didn't pay for it. But most of all they don't give you anyway to speak to them. I have tried to cancel over and over. How can they just send you something you don't want without asking you. How do I stop this Mag. from coming to my house?

I ordered postcards back in Sept. After that order a $14.95 charge started showing up on my credit card for a Passport to Fun. I never signed up for this service and in fact had to get my money refunded on my one and only print order with Vistaprint because they missed their own deadline. I caught this early on but so far it cost me close to $75. It has been going on since Oct 2008.

I haven't buy anything from Vistaprint in the last 12 months but I got a charge of 12.95 AP9*Galleriadecom 877-499-9112 saying that I got a free trial membership and it was time for my first payment????? They were the ones that mention Vistaprint. I call Vista print right away to cancel my account and any future business with them. Everyone was nice and polite but I noticed they were trying to convince me I have made a mistake and somehow I approved this membership when I placed my order in the internet! Since I am Hispanic they gave away my card number to this company. They even spoke Spanish!!! No English at all - any - none. Thanks God I do so I could communicate with them. I am very upset and scared how easy they can just give all your info to anyone and steal your money.

I spent 3 days laying out my brochure and then submitted it to VistaPrint. The site kept crashing though I was able to generate proofs throughout the process. I ordered brochures through their customer support (rep seemed to be from India) and paid extra for 3 day shipping. Shipment did not arrive today (3rd business day). I called & again spoke with a customer service rep from another land, after 20 minute hold time said that they could not produce my brochures. No apology... I asked why they did not call to tell me this... She offered no apology. She said, "Your order was processed by our system automatically so we had no way of knowing." As a consumer here is my blunt advice... DO NOT USE THIS SERVICE. VistaPrint is not customer oriented and they seem not to care about the small business person.

I've ordered business cards 7 different times via Vistaprint. Even when choosing the slow delivery method, I always got the correct product within a few days (always choose the 'slow' method as even the USPS delivers 'parcel post' faster than 21 days! No need to upgrade delivery as it's unnecessary- and this is how any online service makes money- postal fees). Personally, I've never been charged for other unwanted items, as I believe I never click on the add-ons: surveys, 'freebies', etc. and I go straight to 'checkout'.

I placed an order with Vista Print and have not received it yet. It was supposed to come in 7 days, I paid extra for that, and it has been a month!I Call their customer service and no one will answer. I will NEVER deal with them again even if I eventually get this straightened out.

Mysterious charges on debit card. Trying to contact them, they refuse to give me any information about the charge, or who the order was shipped to. They will only talk through email, refused to give me a phone # where I could talk with a live person. My bank will deal with them, but still - from what I hear, this is a common occurrence with this company. WHY IS ANYONE NOT DOING ANYTHING ABOUT IT???????

I was charged $90.00 on 4 separate charges to my ATM card. I have never heard of Vista Print, nor have I ever order anything from Vista Print. I called my bank and was surprise to see the charges. I then had my ATM blocked to prevent future charges. I called Visa Print and was told since I was not the 'account holder' that they could not release any information to me. How strange since they were the ones that sent me the labels. I asked what shall I do with the labels and they said to 'keep them'. If I didn't check my bank account and was not alerted from the bank that charges were being done, could you imagine all the money that Vista Print would have made on me?

I am another victim of the $14.95 mystery credit card charge. I ordered Christmas cards and then started getting the charge. I have called the 1-800-961-2075 and 1-781-652-6300 with no answer. I emailed them several times with no response. So I resorted to searching for the corporate info on Vistaprint and found names and titles of upper management, then I google them and found that some have blogs or Facebook pages, which I went on and left messages about wanting my money back. I am telling everyone I know and people I don't courtesy of chat boards and such, that they should NEVER do business with this company again.

In November, 2008, I ordered calendars from Vistaprint. In Feb.09, I noticed my credit card was charged $14.95 for Shopping Essentials. I did not recognize this charge. I called my credit card company and was told that the charges started in Dec. after I had ordered from Vistaprint. I have been charged $14.95 for Dec.08, Jan.09, and Feb. 09. I called the phone # for Shopping Essentials and was instructed to call tomorrow during business hours. Which I will do. I called the credit card company and closed the account. They will be sending me a Declaration form for fraud.

I noticed two (2) charges on my credit card which I use for internet purchases only. They were the following: 02/08/2009 $5.45, 02/09/2009 $5.45.

How many ways can you spell FRAUD. That is exactly what is happening with Vistaprint when they sign you up for Passport to Fun. They got me for 3 monthly charges so far. I contacted them at 1-866-891-3212. I got Calvin in Jamaica. I told him to STOP and to refund my money. He said that he would take care of it (do you think that I just fell off the truck)? I am really upset that there are companies like Vistaprint that are still operating. I suggest that anyone who has been had by this fraud start calling the president of Vistaprint and flooding their phone lines in protest.

I found an email from Vistaprint in my email saying that my order would be shipped. The trouble was that I never ordered anything. I tried calling several times and kept getting recordings and was unable to talk with a live person. I then had to contact my bank regarding fraud. I am planning to change my email (not sure if I can as I am the primary person) and password.

Ordered beautiful business cards from Vistaprint. Order came, they were perfect. Then the EXTRA charges occur on my bank statement. It was $14.95 (Passport to fun) every month. I called the 800# and complained and demanded that I get a full refund. I only got one month refund and was charged for two. I then called Vistaprint and was informed that I had clicked on the survey to get a $10.00 gift certificate and this is how I was enrolled. Well, I never signed up for the survey, who has the time? I WILL NEVER USE THEM AGAIN AND WILL TELL EVERYONE I KNOW ABOUT MY EXPERIENCE WITH THEM. Shame on you Vistaprint.

Doing my taxes and notice a recurring charge from both Vistaprint and Businessmas. Each for $14.95 since Dec.12 2007 to Jan 8 2009. Since Nov of 2008 the price went up to $17.95. Have tried calling and never can speak to anyone. I had ordered Business cards from Vista Print several times but that charge also showed up and was paid. There seems to be 2 different charges on my Credit Card account. They don't have the right to authorize these charges or give my credit number to a 3rd party. My mistake has cost me Over $778. this last year. My money is from hard work and I am a senior citizen. This is outrageous. I think I am going to have to get new cards and cut up the old account. Please let everyone know.....

I paid for some business cards for the church online and also the church logo. I uploaded to Vistaprint to make and so Vistaprint billed me for one t-shirt and the church business cards totaling $50.61 and I sent the payment by check and along with a printed copy of the bill. And that was Jan. 17, 09 and now it is Feb. 07, 09 and I have not gotten my order for any of the merchandise. So as of Feb. 09, 09 I will check with my bank to see what happened to the check, if it has been cashed or not. Then I will put a stop check on the missing check.

I don't understand why so many people are complaining. When an order didn't arrive, I called and was shipped another one. Also, after wasting money on Yahoo web hosting and Google ad words. They would not consider taking off $80 in charges from then placing ads for me on my space? A real rip off by Google. I finally have web pages that get business, and I don't need to pay for ad words. You need to use the premium, which is $10/month. I don't see much difference in paying for the $20 pack.

I order my business cards from Vistaprint. I like their cards, but now I find out they gave my name for a cheesy magazine, and it is sent to my office which happens to be a government office. I cannot have that. As an elected official I would be doomed!!!! Sorry, I can't have that. Now I can't even get a live person to answer a phone to cancel the subscription.

I just reviewed my past business Visa bank statements and noticed an odd charge of $14.95 per month with the name of VistaprintUS. I ordered business cards from Vistaprint in 10/08 but nothing since then. They charged me 11/08, 12/08, and 1/08 this 14.95! I called my credit card who gave me the number of 888 243 6185. I called and it was a recorded message asking for your member number, which I gave them my phone # which retrieved this number. It gave me the option to cancel, before I did this I tried O for Operator to get my 3 months back. No one just recording. I cancelled the membership and called the 800 for Vistaprint.

I received a charge on my bank statement from this company. I've never heard of them, never signed up for anything, and never ordered anything. From what I've learned by looking them up on the internet, this is a huge scam operation. Something to do with ordering a CD for work-at-home information, which I am totally not interested in. This charge came through at the same time as a charge to VistaPrint (which I also had never heard of) and a charge for an eBay Success Kit with some international connection (which I didn't order).

I received a charge on my bank statement from a company called VistaPrint. I never heard of them before, never ordered anything, and never signed up for anything. Not sure how they got my information, but obviously it's some kind of scam. Also appears to be connected with something called Google Tree, which I found out is also a big time scam. These charges were apparently made with my debit card information. I've had to have that card shut down and will have to go into the bank to get another card and file papers to have the charges disputed. The good thing is that my bank calls, when they see anything that looks suspicious, to verify the charges. If that had not been the case, I would never have known it happened.

Vistaprint is a Scam, they provide you with the business cards you ordered but then sign you up for everything under the sun, even months later. I got and was billed for a subscription to MAXIUM and now 5 months later I got a 14.95 bill on my Credit card for Shopping Essentials. When called, Maxium refunded my money and canceled the subscription and Shopping Essentials says they will do the same thing within two days.

My wife ordered some business cards from Vistaprint in November and paid with our credit card. In January, an unauthorized charge of $14.95 from BusinessMax was on our card. We googled the firms and found that many others have had this same or similar problem. Vistaprint can only be reached by email after wandering their website, but I did talk to Faye at BusinessMax who said the charge would be reversed in a few days. We will see. Luckily, I check our billing statement quite thoroughly. I read on the internet where others haven't detected the unauthorized and reoccurring fees for some time. I would hope that Vistaprint can be pressured into stopping this fraud. It's really too bad because we were quite pleased with their product.

I had ordered then to design my logo and have not been able to get a hold of them and was charged $96.00. Every time I called them, a recording says, "Due to Tech. Difficulties the office is closed..." Yeah for what, 6 days... Have already contacted the state's DA and in the process of filling a FRAUD and Credit Card Fraud as well as with the postal service for mail fraud.

Early in December 2008, I received from Vistaprint an unsolicited order of blank business cards with a faded partial American Flag as background color. I immediately called the company, told them the mistake and asked if they wanted to pay for return shipping. The customer service rep said, "No, just keep them." Then he went on to say that if I received a charge on my credit card bill, I could just dispute it. I thought that was odd, since I never gave them my credit card number and never ordered the cards. Sure enough, a charge for $23.83 showed up on my bill, which I have indeed disputed.

I was billed $14.95 in the month of December 2008 and January 2009 for a Vista PrintRwrds US 888-243-6185 and not only have I never authorized the charge, I have never heard of this program before. I was Scammed and want others to be aware? Should I change my credit card number? $14.95 was charged twice to my account. I haven't been able to reach anyone at Vista Print yet, but I'm hoping to get the charges reversed. I'm not sure this enough money to get attorneys involved, but someone should be investigating the business practices of this company.

End of December, I received a notice that I had ordered Business Cards and they would send them to me and I would owe postage and handling charages. The notice showed my address incorrectly as it did not include my Unit Number. I did not order the cards and have tried to contact them to no avail. The cards came and the only reason they got to me was that the postman knows me... Normally mail without a Unit Number does not get delivered. This is a sham. I will send these cards back to them. I will contact the AZ Attorney General and the FCC if any charges appear on my accounts.

Sent off 4 free cards but last week was charged 14.99 for no reason at all and got find a person through the phone to talk to cancel this. I can not afford 14.99 a month for no reason at all.

I ordered free business cards from this company, where all I had to pay way s/h, this occurred 5/29/08. I come to find out, now looking at my December statement, that they've been charging me $14.95 a month, somehow when I never signed up for a monthly service. There was never any mention that they would charge me this monthly amount when I signed up for the free business cards. This company is a ripoff and needs to be reprimanded.

I received a mouse pad I DID not order, never heard of the company. Checked my credit card and found two charges from 2 different companies. Vistaprint for services for $9.15 and York Photo for services for $14.00.

I ordered free business cards and a free t-shirt which were supposed to only charge me for the shipping. Now, I am getting charges of $14.95 each month for things I have not authorized and just this month (January), there are two charges each for $14.95 for companies I do not know. I tried calling but they were closed. I will call them tomorrow and get a new debit card. Also, everyone should contact their State Attorney General to report this company and have it shut down and pay for damages from causing overdrawn fees. Perhaps, a class action lawsuit should occur.

An unauthorized debit to my account was placed on 1/21/09 for the amount of $20. The numbers printed on my statement: ** - Jan 21. Please remove this charge from my account. This can cause overdraft.

Vista Business card is an obsessive problem. They are causing my business to lose money. How can we get rid of them?

I just checked an account and saw that Vistaprint signs you up for affinities. I called 1-888-243-6185, spoke to Donnie and asked that I not be billed. I will file a complaint with the FCC. I called the owner of the account that was used to place this order to give heads up to keep an extra $14.95 in the account so he would not be overdrawn. I will check back to see if they billed this account. When you order these cards, you MUST BE VERY CAREFUL to head STRAIGHT for the exit. They make their money not by selling FREE CARDS for the trap doors, the magazine orders, discounts at restaurants, etc. They all share that monthly fee with Vistaprint.

I was sent flyers via Yellow Pages mail-out. The Vistaprint flyer offered business cards for a good price, so I applied online. I have not been able to speak to a salesperson in the last 7 days. Phone numbers are not taking calls. Emails from their salespersons are not giving me confidence that I am dealing with a real company. It seems like a scam.

I ordered business cards from Vistaprint with no problem. Out of the blue, I started receiving a men's magazine. At first, I thought it was a fluke but after 3 months, it is no fluke. I contacted the phone number listed for subscription inquiries and was told that Vistaprint ordered the subscription for me and that I needed to cancel with them. The customer service rep gave me a phone number to call which ended up being a message for Blue Dolphin and M2Mags. The only way to cancel is by mail or email. NO LIVE PEOPLE. I am extremely concerned by a company that signs you up for magazines without your knowledge or permission. All I wanted were business cards; instead, I received unwanted magazines and discovered a company with deceitful business practices.

In August and October, I placed legitimate orders with Vistaprint for calendars created online with my photographs and address labels. These two orders totaled over $450 (including shipping). I never asked for or authorized any other transactions with them. Suddenly in December, many small charges began showing on my credit card from Vistaprint. The charges were under $2, but there were about 16 of them in one month. There were also several other charges from companies and services unknown to me.

Vistaprint showed up on our Visa card for $19.99, along with several other charges from companies with which we had no connection. Visa has reversed all the charges and canceled the card. We never contacted Vistaprint about this.