Vistaprint Reviews

When I spoke to the customer service representative about shipping and processing fee I was told 21 day slow ground was $5.45. When I mentioned, the excessive fee for shipping and processing I was told by her, that Vista Print can charge what ever they, want for shipping and processing. Also, the promotions for the 250 free business cards, and additional 250 cards for $3.99. I was charged $7.49 for 500 cards. They also, charged for a plain backside on the card with no print.

I am sad to see the Vistaprint Rewards complaints, because this company has been pulling all kinds of fast-ones on their customers for years and-I guess-still getting away with it. A few years back I was signing off their site after my purchase and a pop-up said Get 10% off your next purchase-click here. I did and I was sent to some web site that wanted me to join for $9.95/month for some FREE business tools. I declined, but sure enough for months afterward I was charged $9.95 on my credit card for their so-called tools. (I never received a thing; I never signed up and never gave them myh credit card.) At that time VistaPrint would not help me and I finally had to threaten to sue then and report them for credit card fraud before I got my $$ back.

Took out 384.65 since March of this year and said My husband signed up for the program and used my debit card. I order checks for my husbaqnd with my debit card and they said he signed up for the program. Not me who made the purchase. I am now trying to get my money back they claim it will be credited back in 2-3 business days. It was being taken oout in $14.95 amounts under Ap*9 healthplan. I could not figure out why my account was never balaning until I sat down with the bank.

Vistaprint drafted pover $300.00 from my debit card. I pursued them and repeatedly called the number given on this site. 45 days later, I FINALLY received my credit for the full amount. They did what they said they would do.

I was contacted by e-mail with an offer to order free merchandise. Items were free; you just paid the shipping. This was put on my visa card. I never received the Free items but was charged on my visa card. I have tried by e-mail and phone ; but get no responce.

I ordered business cards from Vista Print several months ago. I remember seeing the option to enroll in the Rewards Program, and I am almost 100% sure I did not sign up for it. If I did, I certainly did not mean to! I only check my credit card statement every few months because I receive paperless statements...and I just realiszed I've been charged $14.95 per month for the last several months!

I kept noticing that Vist Print was charging my credit card $14.95/mo and I couldn't figure out what for as I had not ordered any products from them for months. Then I try to call them and I get an voice activated system and there is no one to talk too! They just say they have closed my account! Well I never opened an account! Now I am out $30 or more on my credit card! By reading all the other complaints I would suggest some kind of action be taken against them!

I never used this company but they charged me for something I never ordered from them. They charged fraudulently...in small increments like 9.95, then 23.46, then 16.54 etc....I never received anything from them I just saw the bill on my card. When I looked online what the company is about and so I could get their email there was nothing in there that I could write to. Instead...I saw all these complaints about them. Tis scared me!

I have ordered hats, shirts, and various other business supplies through Vistaprint. But, since I am now out that money, I will and have found other places to get my printing and supplies. Even if it means spending a little more money. I am appauled that a person can order advertising materails and expect them to be sent out. But, how is the person to know since they are not the recipient. Thanks for nothing except empty pockets. Loss of $576.86 and lots of potential customers. Order history 04/24/08 and 05/6/08

Vistaprint has a whole host of 'offers' after you do business with them. You can click 'no', and say you do not want them, but guess what: they might still get added to your account. That's what happened to me.

They charged me for 2 rewards programs and charged me $14.95 each which caused me to overdraw my account and leaving me in the hole for $135.00. I di not order or authorize any deductions from my account. After complaining to them they did cancel my membership and reimburse me but left me with the overdraft fees still claiming I had placed the order myself

I ordered business cards from Vista print I recall now being aksed if I would like to join the Vprewards scheme vprewards.com to recieve didcounts on high street stores. I have no recollection of giving them permission to take 9.95 out of my bank account and was horrified to find they have been taking this amount every month out of my bank account for what I dont know but im pretty sure I never gave them permission to I have now seen other people on forums with the same complaint this is a tostal scam!

I have used vista print on more then one occasion to get me out of a jam on business cards. I have NEVER been over charged and maybe have waited an extra day or two to get the cards then projected but no major damage or distress. People need to read more about what they are agreeing to and they could probably avoid this stress. Also not wait until the last minute for important things such as wedding invitations to order and the company was wonderful!!

I placed an order for buisness cards and return labels when I did that they took it upon themselves to consider my payment as membership. I was charged $14.95 twice in a 2 month period before I finally figured out who was stealing money from my acct. I then placed several calls to the company only to be told they had never heard of my name or email address but that didn't stop them from taking my money.

I filed a complaint 30 days ago as well as requested a refund through the phone number given to Consumer Affairs by VistaPrint. VistaPrint promised me a refund for fraudulently drafting my account. I still have not recieved my refund and when I called them to inquire, I was put on hold for 30 minutes!!!! I am filing a complaint with the NC Attorney General.

I ordered some business cards from Vista print recently, but I did not order a membership NOR did I authorize a deduction from my personal account. You will return this money to my account post haste or I will seek legal remedies. This is THEFT by deceptions and I will not allow this to happen to me. I am reporting this to my bank and to the BBB immediately. DO NOT attempt anymore transactions on my account.

I have had nothing but positive experiences with Vista Print, and I have ordered from them over the last 2 years. Sure, I could have signed up for numerous magazines and add-ons, but I PAYED ATTENTION to each screen during checkout. They do not automatically charge your credit card later.

When I last spoke with VistaPrint I said I had never joined their company. They are still charging me and now I want it to stop and the money put back into my checking account! I will sue for fraud if they do not do as I asked.

I somehow clicked somewhere and was sold a Vista Rewards membership that charged me $14.95 per month, and I didn't catch it for several months (my fault). I called and was told I had joined some kind of buying rewards group, but funny, I never received anything telling me so. I canceled and am still getting charged. Cant we do something about these phoney buying clubs who don't really offer anything other than a rip off?

Omg! I can't believe this. Today, my mother was just complaining about a $17.95 charge that was being deducted from her account every month. We just took a look at it and it says VISTAPRINTREWARDS. I have been ordering business cards for my mother from this damn company since 2002! We order so much from them and I say we are regulars! I decided to look this up on google and look at what I found! I am extremely frustrated that they would do this to get money from people. Especially loyal customers that have been going to them for years now! I am calling them tomorrow and they will get a earful!

I have nothing but praise for Vista Print with website capabilities. I tried Vista Print and had my site built in 10 minutes!

I also made the mistake of clicking on the offer at the end of ordering my free stuff and had money deducted from my credit card, maybe its a bit underhand but I got my money back without any bother and the people I delt with were very nice and helpful. I have up to date ordered 44 items all free with just charges for postage and dont possibly see how VistaPrint can do it without going bankrupt. I like VistaPrint.

I was somehow charged $14.95 for the rewards program everyone else has mentioned. There are a few other companies that have similar prices and deals, but don't scam you. I'll be going with another company from now on.

I just placed an order for business cards with Vista Print. What a major mistake. I was just completing my order when their site asked me to log-in. What I did not know is that I placed a duplicate order.

I just ordered some of those "free" business cards... In the process of trying to claim my $10.00 discount, I started to get the idea that somethings was not right.

I checked my bank account and saw that there was a charge for $14.95 from APG Vistaprintrwds. The last time I ordered from them was 3 months ago and that was for business cards. I looked online trying to find out more about the rewards program and came across consumeraffairs.com. Thank god I did!

I ordered business cards from Vista Prints only to have the same scam pulled on me as other people. My credit card was charged $14.95 per month till I figured out it was for some Vista Rewards program I did not sign up for. It has taken several phone call to my credit card company and Vista Print to stop this. Hopefully, I have put an end to it.

I ordered address labels, and when I was paying for them it read "card denied." I called the bank and was told the card was not denied and the payment was pending. The website is showing I have no orders.

I ordered and paid for business cards. A month afterwards, I see a mysterious charge on my credit card for a membership I did not subscribe to. I contacted them - via automated service. It cancels the membership, but does not cancel nor refund the charge. I contacted them, it took almost 45 minutes and a long hold time to get a refund. Let's see if it really does post to my credit card.

(Sorry this is kind of long) I recently ordered 200 post cards from vista print, I havent received them yet but its only been a few days. I have heard that their products are good especially considering I only had to pay for shipping. I then googled their name because I was wondering where they shipped out of and I found this forum. So I did some extra research on my own and found out that they are based out of Bermuda and have an agreement where they follow some laws enforced by he U.S. and some Bermuda laws as well. Once I seen how many people were unknowingly charged I went and got there customer service number from their website and gave them a call.

I used Vista Print.com for my new bussiness cards and then I was charged $14.95 for a service I did not know of. I did not give my permission for this charge to my bank card.

I was also a victim of the VistaPrint rewards program. I know you guys are familiar with this because I looked it up on your site after it happened to me. I made a small purchase from VistaPrint in April and just recently found a $14.95 charge in my bank account from VistaPrint. I had no idea I had signed up for the program and I am usually very good at reading the fine print and un-checking any boxes for addition services.

I ordered flyers with a rush delivery because I needed them to advertize an event at a particular gathering. They indicated that they could get them to me on time, and then they did not arrive before the event. They refused to refund my money even though the flyers were now useless to me, saying that they were on schedule to be delivered within their guidelines for the service I had purchased.

I was not able to access the VistaPrint website, it kept telling me I had to change security options through my browser, which I did repreatedly to no avail so I found a phone number after much searching and called them to place an order for business cards. The gentleman made the necessary changes I requested on the cards and the order was placed on the 10th of June to be delivered via DHL yesterday the 13th. I was told a confirmation number and DHL tracking number would be emailed to me and it was not.

I was not able to access the VistaPrint website, it kept telling me I had to change security options through my browser, which I did repreatedly to no avail so I found a phone number after much searching and called them to place an order for business cards. The gentleman made the necessary changes I requested on the cards and the order was placed on the 10th of June to be delivered via DHL yesterday the 13th. I was told a confirmation number and DHL tracking number would be emailed to me and it was not. I did not get my order and now it is the weekend and I cannot get anyone and without a tracking number I cannot contact DHL. I needed the cards for an event today and paid extra for this rush delivery! I am not happy and I will pursue this as far as I have to

I placed an order for Rehearsal Dinner invitations, Bachelor Party invitations and Bachelorette Party invitations at an excellent price with three day guaranteed shipping. I recieved an order number, confirmation email and a notice I would recieve them all by 6/11/08. When I called on 6/12 to inquire I was told the order had been cancelled due to a payment problem. I had not been notified of any problem. The only emails I did recieve were for all of their reward programs.

We ordered some business cards on line for our small business. Not any problems at all. Then we started getting charges of $14.95 to our debit card every two weeks. The charges were for Vista Print rewards. After 6 seperate charges to our account we found a number and called. They say we signed up for the savings program which I am certain we did not. They claim they will cancel our account and there will be no more charges. We will see what happens next.

I also experienced items being added to my account while ordering the cards and brochures without my requesting them. Is there another on-line printer that has their act together ?

I ordered Business cards through Vista Print on the web. Now, I'm getting charged $30 a month for services that I did not ok to be charged to my credit card. Christine says, that they cannot reverse the charges to my credit card for 35 days. If they can withdraw electronically, why can't they credit electronically the same day?

There have been monthly charges to my checking account for Vista Rewards. They were to remove them and havent.

We placed an order for 193 business postcards to be mailed out from Vistaprint to our customers and we were also ordered 100 extra to come to us. The problem is that we received the 100 postcards w/o our company website. They offered to refund the money back on both cards but we would have to go back and re-order the 293 postcards over again. So basically they CANNOT do anything for us.

On 5/30/08 we went on online to order a signature rubber stamp. We followed the directions to upload the signature and viewed the signature online. We then placed our order. During the checkout process, various items were continually and automatically added to our cart. We carefully removed them from the cart and finally placed the order.

On May 18, 2008, I requested in writing the removal of a Domain Name from a website. I regrettably have gone back and forth with Lynette Internet Product & Support Specialist VistaPrint Web Services. VistaPrint.com had removed the domain name at my request, but later on re-added the domain name and sent me an email to recharge me. I called VistaPrint and the matter was cleared up and the domain name was removed. Since then the domain name has appeared again.

I have just purchased 2 web sites with vista print and no one can access them but me

I was ALSO charged by VistaPrint.com. They charged me the same stupid rewards program. We print a lot for our company so it was just so frustrating. VistaPrint lost a big customer because of their dirty work.

I ordered cards from them over the internet on May 3, 2008. They told me I would receive my order in 21 days. I have not heard from them. It is now June 6, 2008.

DECEPTIVE! This company has been charging my debit card for over a year (my mistake BUT). I DID NOT approve this because I was not made aware that there would be any monthly charge.

I ordered shower invitations from Vistaprint and chose 14 day shipping. I received a confirmation email that my order went through. After 16 days and no invitations I called the main number and the representative told me that my order was cancelled because of a glitch in the payment system. Of course I was never notified my order had been cancelled.

I've read several of the most recent (2008) complaints on this Consumer Report website regarding Vistaprint's customer service and mystery charges. And though I always back up the "customer is always right" courtesy, in this case it is not completely the case. I just ordered from Vistaprint for my small business: Business Cards, Large Business Magnets, & Sticky Note Pads - much at very low discounted prices if not FREE. I reviewed all my products to order, my shipping & billing address, shipping time-frame, payment form, AND reviewed the summary before accepting & officially submitting my order to run the payment on my debit card. Everything was 100% on the up & up!

I ordered some personal check in August of 2007. Unknowingly, they started charging my credit card $14.95 per month every month since then.

My Credit Card Security center called and told me Vista Prints had been trying to put through a charge of $14.97. They had tried three times and Security wanted to know if this was a valid charge. I told them DO NOT Pay until I have researched it. I went through my files and did not find anything that I have purchased for that amount.

This Internet Printer and spammer promised FREE cards but they double billed my credit card $6.00 twice...so my FREE cards cost me $12 bucks!

Vista Print has been taking money out of my checking account without my knowledge or approval. I called them and they said they are not able to tell because I changed my email address recently (which is my acct. number). This does not make sense because all of my order history is under my new email address. $159

I bought some business cards etc. from Vista Prints in Nov 07 and then, every month after my original purchase, my credit card acct was hit with a $14.95 charge-- a total of 6 charges. The charge shows as VISTAPRINTRWRDS.

Ordered some stamps and cards from them in June of 2007. I paid for the merchandise in full at the time. I just discovered they have been billing my credit card $14.95 a month ever since.

I am being charged on my debit $14.95 every month for the past 3 months. I did order address labels from them for one fee of 14.95. Now they have charged me 14.95 for the past 2 months. Please help...

I was suspicious after they bombarded me with "free" offers. I did a search and found this site. Thanks to all of you, I've put in a request to have my "lost" credit card replaced. I never got a $14.95 charge from them because I only did business with them two weeks ago. Thank you all.

Vista Print mysteriously charged me $30 more than the total on my invoice at online checkout. After I entered my credit card information and confirmed the $132.00 in my shopping cart, I immediately received a confirmation receipt for $159.99! I called Vista Print immediately, where I was put on hold while the service agent spoke with her internal department. WHAT? They told me they are crediting me the $30 so we'll see.

Over a year ago, I ordered some address labels from Vistaprint. This month, I noticed a $17.95 charge on my credit card. I went back a year and found a $14.95 monthly charge for the year 2006, 2007 and $17.96 a month for 2008. Called Vistaprint & my credit card. Still have not received a refund. This is fraud..I DID NOT sign up for any reward program nor authorize anyone to charge my credit card monthly.

money has been taken from my bank account without my permission, I want to stop this subscription and obtain a refund.

I have been paying for the past five months for purchases I have not made. I have been paying $14.95 on each of these accounts for the past 5 months; a total of $59.80 each month and overall $299.00. I never authorized Vista Print to deduct this money from my account It will be my expectation to be reimbursed in full for these payments that you have deducted without my permission. My attorney has been notified and so has my bank. If this happens again I will be forced to take FULL legal action.

Ordered business cards online as a special deal thru Military.com. When cards arrived, they had a print format that only someone with either a severe sight problem or a pre-frontal lobotomy would have printed. Who in the hell would print on the front of a business card: name, and then your name; Address, and then your address, so on and so forth? Now I have 35.00 worth of trash basket filler and still have to order more business cards. Also, I don't like the idea of when I received them, they stated they are printed in Canada!!! I was under the impression this was a U.S. Company, not that I have anything against the Canadians but I guess the cold weather has frozen their brains on this one. To say the least, I am very disappointed and will not deal with them again. I also cannot believe they have no online customer support to contact.

I was wondering why my account was empty then i check y staement and there were transactions unauthorized by me on my account 4 times for the amount of $14.95. I never signed up for anything nor did I talk to anyone about any such program. I never even heard of shopping essentials before.But i have heard of vista print.

Please advised I have been buying cards from for a while, I keep getting involved with this rewards program somehow. Be advised I don't want any program and I never wanted this program that comes from [their]web sight, AP9 Vistaprintrwrds-v. I have paid several months at $ 14.95 without looking at my. I would like a full refund if [they] want me as a customer, I'm in law enforcement there are people I can Call

I am one of many people who did not authorize Vista Print to deduct $14.95 a month from my account. I called and spoke to someone named Marina (from India) who agreed to reimburse me for the four payments they took. He was eager to give his name and number and get off the line. So we'll see if I am reimbursed or not.

Back in Oct 07 my wife ordered some cards from Vista Print using a credit card. Recently I noticed a charge for $14.95 per month for VistaPrint Rewards. We did not sign up for any rewards program. I checked Consumer Affairs site and found numerous complaints about Vista Print.

I have been billed by Clubprem 9.95 on my account in which something I have not use and after spoken to Vistaprint customer support, they gave me the number to call clubprem.com and all I am getting an auto-answer machine and unable to speak to anyone. this is a scam and I am not sure why they still continue to trade, they should be shutdown once and for all.

automatically enrolled in reward program at a cost of $14.95 month

We ordered business cards with Vistaprint and they automatically enrolled us to some programs by 3rd parties. Those 3rd party folks are charging our credit card monthly 14.95 (3 of them). This is a total scam. AVOID THEM LIKE A PLAGUE

Vista Prints.com has billed me 10 times in the last 6 months for $ 14.95. The charges were listed on my AX statement as Membership from VPRewards. Beware of this online vendor. They know such a small amount will be overlooked by the consumer. They were right. At least for awhile.

I ordered free cards and paid the approximate $500 shipping charge with my credit card. Vistaprint then charged my card $14.95 for 3 months without authorization. What bad business practice on their part! I will not be ordering cards from them again. Be cautious about doing business with Vistaprint!

I also ordered cards from this company and low and behold I am getting charged $14.95 per month for a rewards program I NEVER SIGNED UP FOR. I called and cancelled and cancelled on line.

2/15/08 I purchased a custom t-shirt for $4.91. Yesterday I was reviewing my bank statements and there was two strange charges of $14.95 from vistaprintrewards. When I called the number on my bank statement it led me to vistaprint customer service. I spoke to a rep who told me it was not a charge from vistaprint but an affiliate rewards program. I asked, When did I sign up for this program? He said At the time you made the purchase. There was a box; you gave it permission by entering your email twice. I replied, Okay assuming I signed up for this then how come I didnt receive any confirmation email regarding the purchase of this service? And how come I dont receive notices of the monthly charges? The rep, You did receive an initial email.

1) I was hit with three months of Vista Print Rewards for 14.95 before I noticed it on my bank statement. I have no idea how I signed up for that. I called Vista Print, and they insisted I had signed up for it. They did stop all further charges and refund one month. 2) I placed 3 orders of Christmas stationary plus lots of freebies all in the same style. It was the type where you create customized cartoon faces. The faces came back in all kinds of wonky order, like the bald heads were sitting on top of the santa hats and hair.

I ordered business cards on Vista Print's website and was, or so I thought, careful about what I clicked on or agreed to. But 1 month later I was billed $14.95 for a membership that I supposedly signed up for called Vista Print Rewards. I was again billed $14.95 for Shopping Essentials, a membership I supposedly signed up for through Vista Print.

I also noticed a $14.95 charge on my checking account today. I looked back and noticed a charge for last month also that I missed. I called and they said that they would refund me both charges within 2-3 days. I was given confirmation numbers for this.

Erronous charges for $14.99 showed up under Passport for Fun for several months until we discovered it. Called them and told them we never order this service. They said OK and renumerated us. THen promtly next month they automatically enrolled is in another program illegally called Shopping Essentials for $14.95 per month. These people are criminals. Where is our government to protect us and shut these people down?

I have been doing business with VistaPrint for over two years and have never had a problem whatso ever. The quality of the printing material was very good and so was the service I have received over the period I been associated with the VistaPrint Company. I just don't understand someone having all this problems. I have been satisfied with everything I have ordered and paid for. The delivery of the orders where right on time or faster as expected. I was shocked to read this complaints. I will continue to bring my business to them as long as they do as good a job as they have done for me. I would not mind for one minute to recommend this company to someone. All I have to say is: keep up the good work VistaPrint

I am the latest victim of this scam. I ordered business cards and when my credit card bill arrived I noticed a $14.95 charge on it for Passport to Fun. I immediately called the credit card company to inquire, was told that I needed to call Passport for Fun but that I could file a disclaimer for the charge to my account. It was also suggested that I close that credit card account.

I heard about the great deal on business cards from VistaPrint. I looked at their website, and they seemed like a legitimate business with good prices on business cards. I place my order and get directed to the next page where I am offered $10 off my order. I click on this page to see what I have to do to receive the $10, and see that I have to participate in a survey. I decide not to, and close the page.

I order Christmas Cards from Vistaprint in dec of 07. I noticed a charge of $14.95 on my credit card last month and again this month. In checking back they have been charging this every month since Dec. of 07. I, as others did not sign up for this as the cards were suppose to be free except for small charge for shipping.

$14.95 per month for 7 months.

I have used VistaPrint on several occassions & have nothing but praise for them. I have only had one minor problem that was rectified straight away, after contacting them. They were more then helpful, courteous & kept to their agreement. Within 2 weeks I had a replacement arrive. I am very happy with their service.

I purchased business cards from VistaPrint in October of 2007. I did NOT agree to be a part of any monthly program. I recently discovered that Vista Print was charging my account $14.95 per month. When I called to investigate, I received a completely automated system that asked me for my account number. I had to give out my phone number in order to get said account number, afterwhich I was given an option to cancel. VistaPrint states that it is a part of their VistaPrint Rewards, but I have no idea what that program even is, since I did not sign up for it.

I purchased a set of cards from these people a few months ago and was very disappointed when they FINALLY arrived. 1st off the shipping is ridiculous and the popups and junk was annoying. I have been receiving so much spam from them. I read some of these posts and laughed at one that said she was buying 10's of 1000's of dollars worth of stuff from them without a hitch. She must work for them. The cards were HORRIBLE! They looked faded and dull. Either that or she just doesn't know the difference.

I purchased a set of cards from these people a few months ago and was very disappointed when they FINALLY arrived. 1st off the shipping is ridiculous and the popups and junk was annoying. I have been receiving so much spam from them. I read some of these posts and laughed at one that said she was buying 10's of 1000's of dollars worth of stuff from them without a hitch. The cards were HORRIBLE!!!! They looked faded and dull. Either that or she just doesn't know the difference.

Vista Print took my credit card information and rebilled my debit account for many months under their own name as well as other subsiduary names that I did not recognize.

Ordered online business cards through what appears to be reputable printer. Instead, 9 mos later realize they have sold my debit card information to 3 fleecers and have debited my account by almost $500.00

In December I cancelled my membership to Vista Print. But since January the monthly charges have still been appearing on my credit card - despite the fact I have a confirmation number of cancellation. I'm continually told that the membership is cancelled but they keep charging.

I have ordered some products worth only $13.17 in Jan 2008. I never received them and Vistaprint continue to draw $14.95 from my visa card monthly since February. What kind of company is this? I will never visit their site again.

I got signed up with the monthly charges for a membership just once. I went back and discovered that I had clicked a link that signed me up and I didn't read all the print. Technically it was my fault because I didn't cancel soon enough to not be charged.

I applied for the vista Print business Card deal, and without realising, i checked today to find I have been debited $14.95.

I, too, have been charged $14.95 per month for 5 months for a membership I never signed up for, called VistaPrint Rewards, and there is no mention of this rewards program anywhere on their website. They credited me for only one month, and still owe me for 4 additional months for which my credit card was charged.

Some weeks ago I received a promotional email from VISTA PRINT that they offer very attractive printing materials on very low rates. I act upon it a made a purchase of some dollars that they charged from my bank and they posted me material. but there is not the end of story and the actual story begins now. Two days ago when i checked my bank statement on my computer, i was shocked that VISTA PRINT charged my debit card $ 14.95 without my authorization since i had no more purchase,

I ordered some business cards for our small buisness. Nobody ask me if I wanted to start an account.I got charged with a 14.95 charge.I just looked it over the first month, but they have been charging monthly and that's no way to get customers. I don't think that you should have to pay for your order and then get a charge on top of that. That's just plain rude.We the people shouldn't have to suffer for their mistakes.

Ordered business cards and other stationary items in June-August, 2007. Starting in September, a $14.95 charge was placed against the same credit card used for legitimate purchases, but with a slightly different name. Once it was identified, several attempts have been made to stop the charges and get a credit issued. There seems to be difficulty each time identifying us in their records, yet the monthly charges continue to accrue. Sept 26, Oct 28, Nov 27, Dec 27, Jan 2008, Feb 2008 and March 2008.

Consequences: I got exactly what I ordered. I actually had a great experience and I've ordered several times. Never late, never wrong. Post something positive.

I recently ordered business cards and and stationary from vista print. At the end of the online order there are pop ups and it makes ordering very confusing. What is happening is that they are distracting you from the fact that you are enrolling in passport to fun. PLEASE RE READ ALL OF THE PAGEs BEFORE YOU SUBMIT AN ORDER!

I have been charged for something I never signed up for. Vista Print is taking $14.95 fee/month from us. They have been billing my visa without my permission.

VistaPrint has banner ads from a company that calls itself passporttofun. Vista gave my credit card # to those people who illegally enroll me in their account program. I've never heard of them but got charged on my credit card for their services. When I called Passporttofun and told them they stole my credit card information, they said "Sorry", like it was normal.

I inadvertently activated a Vistaprints rewards in October 06 when I made an online purchase. It appeared to be a survey, offering $10 off the next order. When I discovered the monthly $14.95 on my visa, I contacted Vistaprint in early 2007 and asked that the program be canceled and the charges refunded. I was told it would be.

Sometime during online check out at the Vistaprint site I was offered double the cards for the same price. I clicked on the button to check out the offer. I declined the offer but I was signed up for Shopping Essentials for $14.95 per month.

I needed some business cards quick and ordered from Vistaprints. Soon after, I received unauthorized recurring charges of $14.95. I called American Express who initially agreed to investigate the charges. While on the phone, I Googled this site and directed American Express to the site. They changed the investigation to a 'fraud' and credited my back the charges. I left Vistaprint my opinion by email and will report them to the BBB.

I placed an order with VistaPrint on 2/28/2008 to mail out postcards to a targeted area. Their website states that they will be sent to USPS either 3 (expedited print) or 7 days after the order. It was also identified on their website that they were shipped on 3/13/2008, even though I requested expedited printing. When I contacted them for a refund or store credit, they told me they would not refund me the postage, due to the fact they had sent out the majority on 3/3/2008. When asked to show me proof of this. I was told they did not have to, and I just did not know that had been sent yet. I informed them that I knew several people on the list who did not receive the postcard, and was told that they probably thought it was junk mail and threw it away. This is complete irresponsiblity from VistaPrint, that has left a very bitter taste.

Hello, I'm Jeff Esposito, an employee in VistaPrint's public relations group, and I saw a number of complaints regarding our rewards program on this site and wanted to reply. On behalf of VistaPrint I am sorry you feel you've had a negative experience with our rewards program. VistaPrint believes that the vast majority of our customers who sign up for the program really enjoy the benefits, but if you are not happy, please call 866.870.4124 and we'd be happy to process a refund. We're open from Mon Fri 8 am midnight EST.

Well, the rest of you guys apparently got off easy if $14.95 was all they were soaking you for. Apparently, VistaPrint got my debit card number from at least one other scam company, and THEY (the other sites) have been charging me $24.95 a month. VistaPrint has just charged me $5.45 last month. Here's the thing: I NEVER signed up for anything from VistaPrint. I never even visited their website. They must have gotten my info from some other site. They sent me a box of free business cards with a % off offer - which I never answered. I never asked for the free cards in the first place. They just showed up in my mail one day.

I just wanted to share something positive. I have been doing business with VistaPrint since they first opened their doors. I purchase about $10,000 a year in flyers, brochures, magnets, pens, t-shirts, business cards, and more. I have never been over-charged, always reached someone by phone on the first try, never been the victim of any gimmicks, and always had resolution to any printing problems immediately with replacements. No hassles, no trouble, no hidden fees, always great service.

This company sells business cards at a low price however the cards are smaller than standard size. They state the dimensions of the card on their website, but they do not make it clear to the consumer the cards are not standard size.

I ordered some supposedly FREE business cards and I was automatically signed up for Vistaprint Rewards Program which was taking $14.95 on my credit card each month for no service. I did not agree to be in this program.

We ordered a free self-inking address stamp from Vistaprint.com in December. Last evening, we discovered charges of $14.95 which have been withdrawn from our account every month since.

I was charged for $14.95 monthly since November 2007after I placed order of business cards and some other products. Further, other companies such as Shopping Essence and Passport To Fun charged me $14.95 monthly.

I got sucked in by a free offer and was signed up for a rewards program at $14.95 a month. They used my debit card for 4 months until I figured out what the heck was happening...very unethical.

I, like many, have been charged for something I never signed up for. Vista Print should be punished for a $14.95 fee/month they are taking from all of us. They have been billing my visa for the last six months without my permission. I will pay closer attention to my bill in the future and I will be contacting them on Monday to cancel this scam which benefits no one but Vista Print . I will ask for a full refund and will no longer order from them as well.

I, like many, have been charged for something I never signed up for. Vista Print is taking $14.95 fee/month from us. They have been billing my visa for the last six months without my permission.

Apparently when I ordered some business cards in 2007, I clicked a $10 coupon and unwittingly joined some type of club that charges a monthly fee of $14.95. I just noticed it while preparing for the tax accountant. There were a number of charges last year.

I have received many emails from Vista Print which said I could receive 500 free business cards, plus a $10 discount on my first order for being a new customer. I placed my order, and a day later received a confirmation email confirming that 250 cards were being sent, but no mention of the free bonus cards or the $10 discount. I immediately contacted them about it, and they never responded. Although I was very careful not to check any boxes that would allow them to share my email address with any of their partners, I started receiving MANY junk type emails, starting a few days later. I received 10-12 a day from the same vendors promoting the same product(s). I complained to Vista Print about it and I started receiving even more emails of this type each day. I am still receiving them.

I ordered mailing labels and business cards from Vista Print. The quality was awful. I sent in a complaint on their web site 5 days ago and I have still not heard anything back from them. So much for their guarantee.

I have found a $14.95 debit against my account, and I am livid. I have taken no action as yet, but I will be emailing and calling them as soon as I am done here, to inform them that I have filed a complaint--and to discontinue something I never signed up for IMMEDIATELY.

I, like many others, apparently clicked the $10.00 refund button after placing an order with vistaprint.com. Almost immediately I thought how stupid that may have been--and started looking for a way to cancel the membership. In doing so, I stumbled upon this page and found a phone number in one of the posts. The guy said he could never get anything but their machine, but I figured I'd try it anyhow. I DID speak to someone, almost immediately, and she was very helpful. In less time than it took for me to make the mistake, I had it fixed. She also sent me an email confirmation of the account cancellation in the next few minutes to confirm the account was no more. She said my card would NOT be charged. I don't know if that part is good or not yet, but I will have the email to legally prove they were not to charge me, if I should need it in a court case or other instance in the future.

I ordered business cards from Vista Print last year, now I am being billed $14.95 for some membership they said I clicked on, which was suppose to be for a $10.00 rebate. I do not want a membership, I do not want them charging my credit card for some bogus membership.

Charged my debit card $14.95 a month for a membership that I did not sign up for.

After ordering Christmas cards for my husband's company, I started noticing charges of $14.95 a month on my debit account that I used to pay for the cards. This charge occurred for 3 months before I noticed the pattern. It is supposedly for a Vista Rewards Program that I NEVER agreed to nor signed up for. I called the company and requested cancellation and a refund. I was told I would received a refund with 2-3 business days. We'll see! BEWARE and STAY AWAY from Vista Prints!

Passport to fun is charging us a monthly fee for nothing. We never signed up for anything with them nor have ever had contact with a representative of the company. Vista Printing passed on our information without our authorization.

My story sounds like so many already posted concerning this company. In June 2007 I ordered business cards for my husband's side-job business. I later realized I had been made part of a Program called VP Rewards and being charged 14.95 per month. The money was being charged to the same Visa Check card I used to purchase the business cards.

After ordering my FREE business cards for $3.99 (that was for only 250 might I add), I got suckered into ordering 1000. I got a little box that popped up and said, order within the next 10 minutes through our super savers club and you can add an additional 500 cards for $3.74. Yep, I did it again and clicked. Well, I am thankful I just ordered them yesterday and the only two things to go through my bank were the two charges for the cards. After reading the posts on here about Vista Print and how everyone was having a difficult time resolving anything I thought I would try a different approach. Our bank/credit union offers a STOP PAYMENT (for a fee mind you). This is a onetime deal and it will reject ALL future payments and save you the fees associated with the bounced fees. I was reading the blogs on here and sent/faxed my letter over to my credit union tonight. I also attached this website link along with the MWI's link so they could put a STOP notice on my account. For future references try going to www.nebs.com for business cards. They are very reputable, a little expensive, but will not charge you over and over again like Vista Print will.

I ordered business cards from this online store and received the product just fine. Then every month afterward (3mos.) a $14.95 charge has appeared on the credit card. When I try to call the phone # listed it says we are experiencing technical difficulties. I am now forced to dispute this charge every month with my credit card co.

I have been been charged three amounts of $12.95 in November and December 2007 for no reason. I have Had no dealings with this company (VP rewards). I did have dealings with a company called Vista print 18 months ago but none since then. I was wondering if this company would be the reason why I received another debit on my account from Maximacasinos.com for 50.00 at around the same time, this is another company I have had no dealings with and as they are an online gambling service I would never have dealings with as I do not gamble online or anywhere else.

I purchased Free cards cards from Vista Print.com. These cards were supposed to only cost shipping of about $4.00.

As of today, $45.,and as a retiree I'm worried,(when will I get these charges STOPPED) agravation,anger, and a lost nights sleep. I just found out about the charges yesterday, and after reading the other complaints of this sort, will I be seeing more charges?

I used Vista prints to get business cards; then after about 2 months I got a charge from AP9*PASSPORTTOFUN+ for $14.95. Then I found this consumeraffairs.com site and quickly linked VistaPrints to this company. I called them up, and the first thing I did was ask for a manager then calmly explained the situation and told him I wanted the charges refunded and stop any future charge from PASSPORTTOFUN. He confirmed my info and told me that I will not get any more charges and that the current charge would be refunded in about 10 business days.

I have not received an order that I paid for, and there is no Customer Service as no one answers the phone or returns my calls, and there is no e-mail address to write to. I have heard of other unethical practices from others who wrote about unauthorized charges on their credit cards, and I will be watching my credit card for extra charges made by this company.

No one answers the phone or will give you info on the web site. I will NOT use them ever again!

I ordered some notepads from Vista Print back in December of 07 and put them on my debit card. I just looked at my online statement (Jan) and Vista Print charged me $14.95 and then two days later Shopping Essentials also charged me $14.95. I know for a fact that I bought nothing through either of these companies. I mentioned this to my sister and she told me she used VistaPrint at work and the same thing had happened. They sign you up for some kind of bogus membership and charge you until you cancel it. I called VistaPrint this morning and had to talk to 2 people. The last guy was rude and all he did was argue with me. I threatened to report them to the Better Business Bureau and he said he would refund the charges, I of course don't believe him. He tried to say they are not affiliated with these companies yet Vista game them my debit card number. I also said please take my card number out to their system and he tried to tell me they don't keep it! Then how are they continuing to charge me if they no longer have the number?

I ordered some business cards from Vista Print for my dad for Xmas.I thought everything was fine till today when i looked at my bank statement.I am being charged (14.95) for a service I did not sign up for.My bank is familiar with Vista Print/Passport to Fun and their practices. My bank assures me it will be removed and I will be reimbursed,but why should we have to remove what was not approved in the first place.I will know tomorrow if everything has been cleared up.Of course there's next month and future months to watch for also.What a headache.PLEASE do not use this service, unless you like headaches.

OK, so a month ago I called them and they told me they cancelled my account and issued a refund which as they said will post in 1 to 3 business days. 3 weeks later, no refund. I called Vista Print again, they started acting as if they have no idea about the whole thing. Then they told me there ws NO refund and no phonecall from me at all!!! I had enough, I called my bank (Bank Of America) to submit a chargeback who so far has been supportive to me on every rare occasion of a chargeback. This time the Bank of America became supportive of .... VistaPrint... The reason is because I think I have $0 in my savings account, that is why. The more you keep with them the more they respect you. Remove all your savings from BOFA account just for a few days and watch their respect to you fade away even if you just had a million bucks for 10 years right before that...

I ordered stationary, holiday cards and other office supplies. A month later I began receiving magazines that I had not subscribed to. When I called the magazine companies I was told Vista Print subscribed me to the. I called VistaPrint and at first they denied it and then they told me I 'qualified' for the subscriptions, which were not free.

I recently started my own business. In September I ordered business cards from Vista Print. It was a free offer that I ended up paying $9 or $10 for. Good deal, or so I thought. I received the cards promptly, and they were of good quality. Was Impressed with the business and was willing to use them again--until this morning while going through my bank statements and found charges that I had never authorized. From September until now they have been charging me $14.95 a month. In the month of January 08' there were two charges on 1-12-08 for $14.95.

They keep making unauthorized charges on my credit card. I have called twice about it.

It was my second time using vistaprint.com's printing services for my postcards. Their quality was not excellent but it was acceptable last time, so I used the company again on Dec. 2007 because I found the on-line processisng was quite convenient and they have my records anyway. However, my experience this time with Vistaprint.com was very different from the last time. During the ordering procedures, there were so many advertisments trying to get me for some other orders. Those ads are very tricky and I found very annoying. I was careful enough to click No for all those unexpected advertisments and to avoid extra unwanted orders. But at the end, it asked me if I want to get the $10 rewards and I clicked yes hoping to get $10 as a reward or credits for my next order. However, I got a lot of pop-up ads from other companies right away after that. I was getting mad and closed all those pop-up windows. (I felt very strange and wondered if it is a scam trying to get you...)

In September 2007, I did order 250 business cards through Vistaprint.com, since I was offered for free by the said Co. to my e-mail. But, since then until now, I have been charged $14.95 twice foreach mo. Please stop this fraud and I wish to get my money back.

Ap9 rewards took money from my business account, which I did not authorize. I have only ordered business cards from Vista Printing. I do not want any type of reward. The same thing happened last month.

I had an awful frustrating experience with this company. I ordered free business cards and some non-free items that were never delivered. I was unable to find a way of communicating with them as their email address or telephone number were not working. To top that up, I got signed up to some holiday club, and it took me ages to cancel this unrequested direct debit. I am still waiting for my business cards! Avoid at all costs. Well, dodgy.

I wanted to add to the list of complaints. I was actually pleased wth whatever I have ordered from the company Vista Print in the past. HOWEVER. a few months ago I thought I had a zero balance on one of my credit cards and when I received a bill in the mail was surprised. I found a charge of $14.95 from a company in Connecticut (A shopping club?) When I called my credit card company they told me I had been charged that amount for 7 months! I called the number that was on the bill and though I had a hard time speaking with someone who did not really speak English, I was told I signed up when I had ordered from Vista Print! What a scam. I was out over one hundred dollars and they were not plannning on doing anything about it!

I'm so angry with VistaPrint, I don't even know where to begin! The customer service department is useless. They just keep repeating the same line without even listening to what I'm saying. I will NEVER make another purchase with them. My best advice is to STAY AWAY from VISTAPRINT!

I have been charged $14.95/month for the past 6 months and possibly more, for something I did not authorize. After reading some of the statements by others, I contacted my bank to see if I was being charged such a fee. To my surprise, I was. I was given a phone number to call (888-243-6185) and I was advised to go to my branch office and file a report.

I ordered 2,000 business cards from VistaPrint, thinking that they were a legitimate company. Now, months later, I am hit with a random $14.95 charge that bears their name. I barely have any money and this could have overdrawn me. I am not trying to spend $14.95 on nothing. I have reported the company to the FBI and I will be either getting a refund, or forcefully reversing the charges. I might even change my debit card number. VistaPrint is a SCAM, stay far away.

I ordered business cards from Vistaprint in August. They offered a $10 back reward for enrolling in Vistaprint Rewards in the order confirmation email. I clicked on the link to check it out and decided not to enroll. Reviewing my credit card statements for the last few months, I realize that I've been billed $14.95 every month by Vistaprint Rewards! I called and their automated system cancelled my membership - in what, I don't know. I am waiting to see how they proceed in refunding me the entire amount they charged to my credit card.

In June of 2007, I ordered free business cards from Vista Print totaling a little over 12 dollars and there was no mention of being enrolled in any rewards club. I was out to dinner with family and attempted to use my credit card, which is hardly ever used, and to my surprise it was DENIED. Well,as soon as I got home to look at my statement there was a charge for $74.95 from Vista Print rewards in 12/07. When I spoke with a customer serv rep the first time they said they hadn't charged anything to my account and then told me to have a nice day and hung up on me. I called again the next day and the customer service rep said I had signed up for this service back in June and when I asked them to send me some sort of proof, refund my account and to cancel my membership this customer service person all of a sudden doesn't speak any English but manages to blurt out have a nice day and then proceeds to hang up the phone. I will be filing fraud with my credit card company!

I ordered business cards and was charged a membership fee of $14.95 for 2 months!

I ordered Christmas photo cards through Vista Prints website. The cards were mailed to me on Nov. 4 and I was told it would take 14 days to arrive. I live on Guam, so that sounded right. It is now Dec 10 and the cards only arrived today. Two weeks ago I attempted to cancel the order but the 1-800 number listed at the website is not functional from Guam. My mother in law in Tennessee had to call the number for me. She asked for a direct phone number and/or email address I could use to contact them. She was told there was no direct number and no email to give as no one checks their emails. She cancelled the order for me. However, like I said, the cards arrived today, Dec 10. The envelope they came in was open because it was not sealed. The postcards were horrendous looking. The printing I requested put on the card Happy Holidays from Guam was printed right across the picture not off to the side in the text box. Thank God my credit card was successfully refunded because there is no way for me to even contact this horrible company! Horrible product and horrible customer service.

AP9*PASSPORTTOFUN+-V for $14.95. I had bought nothing from them.

I ordered some postcards from Vista Print at the end of Oct. 2007 to get my business name out there in the community. The account/card that I used is only used for this business once a week and it's not used for anything else, but within a week of my purchase from Vista Print someone charged my account for a purchase from Amazon.com. I have never even visited that website and I certainly do not have an account with them. When I contacted Amazon.com, they said that the information they had did not match the information that the bank had. So to me this is obviously someone stealing numbers and buying things with them.

I just noticed charges on my credit card from Passport To Fun for $14.95/month--thinking it was a magazine subscription my husband bought. Upon looking closer I have been charged every month since 2/07. They said it was a free trial that I never canceled. I did not do the free trial, but I did purchase business cards from Vista Print website in which they said I did the free trial. When I called they could not provide any information other than I clicked free trial, and Vista Print had my e-mail address and credit card information.

I'm being charged 14.95 by Vistaprint every month for something I never signed up for. I called 2 times; they say they will refund me, but they don't and continue to charge me. What can I do now? Vista Print is a scam company.

I ordered business cards in March. Going though the order process, a window asks if you'd like to save $10 on your order. Clicked on the pop up, saw that it would enroll me in a rewards program if I took the offer, so I backed out and processed my order without the coupon. Just found that I've been paying $14.95 for something I never authorized. Brian--from vistarewards told me that the act of clicking on that window automatically enrolled me. Since my husband pays the bills, I never saw the charge until November--6 months@$14.95 for nothing!

Consumers Beware!! I was a satisfied customer of Vista Print, with orders placed earlier this year. Suddenly, I've been hit with monthly charges of $14.95 on my last monthly credit card bills. I did call (twice) and two nice ladies handled my calls. They said that my monthly charges would be refunded and my 'membership' terminated. The funny thing is I never signed up to a 'membership.' I'm waiting to see if the charges will actually be removed.

In July my spouse and I purchased business cards from Vistaprint.com. On October 3, 2007 while balancing our checking account we were shocked to see it negative over $500! Apparently, every month without our knowledge or consent Vistaprint charged $14.95 to our account. This accumulated to almost $50 which caused several other fees to overdraft in our account. All the fees added up to almost $500! Fortunately, our bank excused around $300 of the fees.

Somehow, I got hacked with my bank card info. I called each business who had the charges and each was more than willing to help--except VistaPrint. Their reps told me that obviously someone had ordered something at my address. I was involved with a death in the family at the time, and was not even using my accounts. They were rude, insolent, and even told me they'd continue to charge since I ORDERED SOMETHING. I canceled the card. These people are not ethical. My bank sent them a fraud report,d and they still insisted I ordered it--and it wasn't even in my name. Idiots.

In reconciling the business bank statement we keep noticing a $14.95 charge every month since July 07. We ordered business cards in June from VistaPrint.

On 10/9/07 two withdrawals at $14.95 were deducted from my bank account, one in the name of AP9*PASSPORTTOFUN+V and the other AP9*VISTAPRINTRWRDS-V. I have tried to get in touch with both and neither are accessible. It is very bold that this company would invade my banking account in this manner. I guess that is why the 100 business cards I got were FREE!

My wife ordered me business cards from Vista Print. Now we are being charged numerous costs that we did not sign for. Just this week Vista Print Rewards charged us $14.95. Savingsmart charged $1.00. And now this morning we see that Shopping Essentials charged us $14.95. I will never buy from Vista Print EVER AGAIN! I would suggest nobody else does either. I now know why Vista Print charges cheap prices for their products...they are getting paid by these companies for our credit card numbers. At this time I have not been reimbursed any money..and am terrified that there are going to be more companies take our money.

Placed an order on 08/30/07 for business cards. Have still not received them a month later. They will not respond to contact via email and phone says they are closed. Waste of $64. Advise anyone in Australia to consider another source for printing needs.

I own a small web business that I created myself. I make fun and whimsical personalized notepads and that is it. I do the artwork and created the website. I purchased my business cards from VistaPrint.com. They used the information that I had printed on my business cards and purchased a domain that is almost exactly like mine. This then points to their site for a free notepad offer. THERE IS NO REASON FOR THEM TO HAVE PURCHASED THIS DOMAIN NAME. My notepads are completely different from theirs.

On Ausgust 13 there was $94 taken out of my credit card without my authority from paypal which decribes that we bought vistaprint business cards, which i have not received. I have sent emails to both and had not any answers. If I did received the product I would not be complaining. All I have is a phone number next to the statement which is 4029357733.

Our family situations have necessitated me reconciling my bank statement each month, but not really paying close attention until today. I thought my husband had used my debit account for something called Passport to Fun, which has been showing up on my bank statement each month since May 2005! Over $300!

I ordered some free business cards from VistaPrint.com several times and paid a shipping fee. Subsequently, without enrolling, I was signed up into three (3) different discount shopping programs. I began to get three different charges on my credit card bill for $14.95, $9.00, and $9.00. I called the phone numbers on my credit card bill and said I never enrolled and that I wanted to be credited and cancelled. I received emails from 2 of the companies confirming cancellation. Again, I have been billed on my credit card.

Me and my daughter have a small business we are trying to build, so we ordered business cards from Vista Print so we can pass out cards to everyone we know and current customers etc in an attempt to get our name our there. Luckily she keeps a close eye on the checking acct. Passport to fun charged us $14.95 for a service that doesn't seem to exist and one that was not authorized to take money. There should be some way to sue compnaies like Vista Print who scam people.

Because I bought return address labels from vistaprint.com, my credit card has been repeatedly charged from a company calling itself AP9*Shoppingessentials in Connecticut.

Spent all morning trying to cancel memberships to both VistaPrint and Passport to Fun +. Would have been charged $14.95/month if I had not caught it first.

i purchased business cards in June they arrived earlier than expected. But, they enrolled me with out my knowledge for a Rewards Program and charge me $14.95. It showed up on my paypal account. I called spoke to Andre and he said he was canceling my enrollment and refunding my money. They need to be out of business!

We ordered a number of items from Vistaprint which has never arrived. Being outside of the tollfree US number we have emailed and emailed various Vistaprint Email addresses on their sites with each one eventually being returned with, we do not ackwnolege emails you have to phone and yet the email form is on all their sites....

After using my debit card to order business cards, my checking account starting showing Vistarewards charges of $14.95 per month. Three months passed before I noticed this and I called to have that service (scam) discontinued. My account continued to be charged.

I ordered *free* postcards from Vista Print in May 2007. (Even though they were free, I still got charged for a number of other things, including extremely high shipping.) About a week later, I began receiving calls to my cell phone which I NEVER use (but had used with Vista Print due to the fact that I was moving). I googled the number and found out it was a company in the Bahamas and Vista Print had sold my number.

This company should be closed down. Fact is the scammers convention put up a fence around everyone who showed up and called it a company by the name VistaPrint USA! Like me, everyone who purchases anything from VistaPrint feels like they're getting a great deal! I had a problem in the past whereby after you place an order there are all these pop-up windows offering you additional products and you have to be careful because the products have boxes next to them and you have to make sure there isn't a check in any of the boxes or you'll be paying for that product!

Loss of $75.00

Purchased business cards for $9.95 and was enrolled into some trial monthly membership that started billing me $10.95 month without my knowing it.

I ordered business cards for $6.95, while filling out my checkout information,a second page popped up with pre-checked format for ordering a vista rewards membership which could not be undone. They obviously are capable of aquiring my debit card information. I was charged $14.95 for some type of membership without my authorization and never recieved anything from this membership company called Vist Rewards US.com (888-243-6185 CT.US 10759).

In March I ordered free business cards from Vista Print, paid $5.25 only for shipping. Now on my April bill there is a charge for $14.95 from Passport To Fun.

I didn't recognize charges on my bank statement and called the 888 number listed and was told I had signed up for some rebate club almost a year ago when I placed an order. I never placed an order with Vista Prints and attributed the charges on my statement to another charge that is automatically deducted around the same time. Shame on me for not being more observant. Nicholas 26216 was very helpful on the phone and when asked how to cancel because I had been scammed, he was eager to offer to refund my credit card, although I haven't seen the refund yet.

Vistaprint doesn't follow their web site's privacy policy. They share your info with their partners who then market you.

I purchased business cards from vistaprint in approximatley January 2006. I realised in approximatley October 2006 that ever since I made my first purchase from Vistaprint every month since they had been taking 9.99 (GBP) from my Visa account Vistaprint who advised me that they were extremely sorry and that they would credit one month of this payment back to myself. Since then I have been sending several emails too Vistaprint asking them to contact me too resolve this matter. I have never had a response from this company although I continue to receive promotion emails from them.

I ordered business cards from Vist Print for a total of $16.64. I clicked on the $10-off coupon and have been charged twice for "Passport of Fun" and "VP Rewards" to a tune of $14.95 each time (March and April).

I ordered free business cards from Vista Print and paid only the shipping. I then find out through my credit card statement that I was charged $14.95 by Shopping Essentials from an offer I supposedly signed up for to get a $10 back for something. Then, I also saw that on the same credit card, same bill I was charged by Vista Print REWARDS $14.95. I called Vista Print, the rep was rude.... both reps for both companies said they will return the credit. Let's hope they do!!!! I'm very, very unhappy. Will never order again.

VISTAPRINT - beware. They offer you a $10 discount if you press a button. They use this as an excuse to slam you into a $14.95/month credit check service you never asked for. GUess who owns that service? VISTAPRINT! They offer you free deals. THEY ARE NOT FREE. Try to get out of it and you'll end up wasting hours, as they cancel you and then charge you again and again. In the end you have to cancel your credit card due to this fraud.

I ordered some return labels from them in Nov, 2006 for $7.95. Since then they have hit my credit card for $14.95 in Jan. & Feb, 2007. When I called to inquire they couldn't tell me what the charge was for...they said they have many advertising vendors and I must have ordered something and not realized it! I KNOW I didn't order anything else from their website. Needless to say I'm still waiting on my refund and will not use them in the future. Too scary!

On January 22nd 2007 I researched option for self inking stamps with Vista Print (online). I did not make an online purchase, nor did I respond to or authorize anything on the 22nd. Subsequently, on January 27th I decided to order a self inking stamp that Vista Print was running a special on. I completed the transaction online at a total cost of $5.25.

Vista Print Rewards website signed me up for many services after i bought some 'free' business cards from them. they took my credit card number and apparently sold it to their distributors. i have been contacted numerious times that they are going to charge my credit card unless i 'cancle'. well i've cancled four times and they still are sending me emails saying they are about to charge me.

I made one order on October 22, 2006 with a total of $12.40 including shipping and handling. The fee was correctly charged from my Visa credit card. However, ever since then I have received a monthly charge of $14.95 from VistaPrint.com and another monthly charge of $14.05 from AP9 24ProtectPlus. I have noticed that they usually charge us on the 22nd or 23rd of the month. Why do I have $89.70 of unauthorized charges made to my Visa credit card?

After ordering an urgent 72-hour delivery for some business cards, I eventually waited an additional 24 hours. I had to go an international meeting with no cards at all thanks to VistaPrint. And they still charged me despite the late service!

Tried at least three times to order "Free" cards that they advertise but every time it erased what I had chosen. One time I was led to a place where they were stacking charges. I had not checked in the box but they had an "automatic" check whether or not I wanted it. I have 2 hours lost in work time trying to get "real" cards for business!

I had noticed on my credit card statement that a charge for 14.95 per month was being billed by vistarewards? I use this particular credit card strictly for business use. I had ordered 250 business cards for their promotional price. Upon checkout there was a form to complete to receive $10.00 off our next purchase. I didn't fill this out or any other promotion offered through checkout. I have a lot of items each month on my credit card and this particular one went through five times.

They have been charging my credit card $14.95 twice a credit card billing - that is almost $30 a month for FIVE months.

When I accepted the offer for business cards paying only for shipping, VistaPrint ushered me through screens of other offers which I declined. By declining their offer for a credit on future purchases, they apparantly captured my credit card info into their subscription fee for PassportToFun. I have now payed for three months of this worthless service and have asked my credit card company to dispute these charges. In addition I have filed a complaint with the Federal Trade Comission at www.ftc.gov. Because I work for the Post Office, I will be asking that the Postal Authorities also investigate this matter as well.

I used VistaPrint for all my printing and they are a good company. I am tried of people giving the company a bad name simple because they don't spend time to read the $10.00 cash back. VistaPrint sends all their promotions via email or their website. So if you are offered $10.00 cash back PLEASED READ! Don't just click away at every page and enter your email because you maybe signing up for something you don't need and don't even remember that you have done so after a few days.

When Vista sent me business cards that were not like the version I saw and ordered online (i.e. background too dark, font too light) so I tried to get replacements. No dice. I went back online and designed the cards myself. I paid for glossy cards, but what I got back were matte cards.

BEWARE. If you don't click on ANYTHING extra with this company (and I mean nothing...no free anything)...and just select your free product, KNOW THIS: You will pay more for shipping than if you pay for the products (which are already priced extremely high). They offer the products for 50% off or free, making them a good deal, but they go up significantly on their shipping. I am fiing with the BBB about this, since it is clear misrepresentation. Still, it is still an affordable printing service, even with the higher illegal shipping charges. Of coure, this is only if you don't click on anything else...just the product you were initially going after. Good Luck and Buyer Beware!

I am forwarding the email response that I received as a result of my call to VistaPrint for unapproved use of my credit card #: The return email address is membercare@dealpass.com

I was billed on two bank accounts on the same day for VP Rewards just like many people I have read about. One phone call, straight through and a credit to both accounts the next day. That was good but as I never agreed to join in the first place I saw no reason to be billed. All I want is the good quality products with no strings attached that the customer is not aware of.

I noticed a charge on my October bank account statement from Passport to Fun. (I haven't double checked oether statements yet) First of all, I had never heard of this co. and knew factually that I had not made a debit card purchase through them. About 3 weeks prior to this, I had ordered brochures from VistaPrint(charge was shown on my account). I googled Passport to Fun and found the innumerable articles about this scam.