Vistaprint Reviews

I ordered 500 business cards from Vistaprint on March 2. They shipped only 250 but still charged me for all 500. When I tried contacting them to find out when the balance would ship, and why they charged me for items that had not even shipped, I could never get through (either via phone, email, or their online customer service). They charged me for items that they didn't ship!

I paid $19.97 a month to Vistaprint for a small church website that I use. I have decided to cancel this website and emailed a letter to Vistaprint requesting the site be canceled and that they do not charge my debit card anymore. Vistaprint's web site states that they will respond in 48 hours to messages sent to them through the email contact that is available on their website. So far, I have sent two emails asking them to cancel my website and to respond to me to confirm they received my email and that indeed, they will cancel my site and not charge me a monthly fee anymore. They have not responded to my emails.

I'm sending you an email because this is my second time ordering products from Vistaprint and I have not receive the first order as yet. The shipping address is correct. Could you please send me back an email or give me a call at xxx-xxx-xxxx or xxx-xxx-xxxx in reference to this order. Thanking you in advance with this order.

I have a company credit because I cancelled an order, but I cannot use it. The check out requires that I provide a credit card number.

Wow! I am surprised to see all of the negative comments about Vista Print. I've been using them for about 4 years for my business needs and am satisfied with all of their products that I've ordered except one, the tote bag, the material is poor quality. Nonetheless, the other 12 or so products I order from them on a regular basis is completely satisfactory. I've seen better, however, what I order is again, acceptable. I've order rack cards, business cards, brochures, note pads, post its, flyers, pens, and a few other items. I do not have a website through them and definitely would not use them for such an "attract customer" oriented service, as it is not their core business.

I used Vistaprint to order some business card several months ago. I recently notice a charge for $14.95 on my credit card from VPCLUBUS. I had seen this before but thought I knew what it was, so had not explored it further. When I called the Toll free number provided by my credit card, I was put through to Vista Print. When I inquired as to what this charge was, I was told it was a rewards program and very quickly told they would refund the charge. I then said, I want to know what I am being charged for, for how long, and why- since I do not recall signing up for anything or authorizing any charges.

Placed an order and paid for three day shipping. Order has not arrived! There is no way to contact them; they conveniently have no phone number and when you click on "customer service" on their website nothing of any use happens! I paid too much for the worst service I have experienced in a long time. I'm shocked that they can stay in business with non-existent customer service!

Because I ordered items from Vistaprint they went ahead, without permission and started charging my credit card $14.95 per month. The products they sell are of very poor quality and the will steal from you at the drop of a hat.

I ordered business cards that turned out to be of very poor quality and unreadable. I then requested a rebate or credit for another layout and they did not respond at all. Very bad business. Don't use these guys.

I ordered business cards, paid about $39.99 and the cards were horrible. Now, I want my money back or return cards but I can't find a way to contact them since they have no phone number. For this company to make so many offers online, the deals are not worth it. I have no professional looking business cards I can use. They look like I printed them at home with regular paper. How professional does my business look giving this cards out. I may go out of business.

I was ordering business checks, and had a 50% discount indicated as a first time order. I entered my payment information and while the payment was processing all the pricing changed to like 30% discount. When the 'processing' window closed, the adjusted (higher) price was still on the screen, but the screen indicated that the order had not been processed. I had a weird filling about the whole thing. (1) The pricing changed up! (2) The order still had not been processed, yet my payment information had 'gone out'. I called customer service to check on everything. CSR indicated that the order had NOT been processed, and when questioned about the discount change, she played dumb, and said she couldn't help me with that. I asked the CSR to cancel everything, my account, etc. I will be watching my statements very closely to see if anything shows up from Vistaprint, or its affiliates. I have a bad feeling about this company.

Ordered a calendar online finally arrived but water damaged and scrunched up so totally unusable. Unable to find any way to contact to inform and maybe get replacement. Packaging damaged and water damaged totally unusable.

On 2/26 I signed up for the 7-day free trial for a website. When creating the website, I selected "platinum". In reviewing my account, I noticed a $21.59 charge for "Advanced Design Tools" that I did not purchase or agree to be charged for when signing up for the 7-day free trial. I researched this and found that nowhere in the signup does it state that there will be a fee for advanced design tools with the 7-day free trail. Please remove the advanced design tools from my account and promptly refund the unauthorized charge to my credit card.

Just like all of the customers listed before me, I placed one order for 250 free business cards over a year ago and paid for shipping costs only to find out that I was being billed monthly for $14.95 until this month and the amount jumped to $17.95. I did not agree to do anything but accept the 250 free cards in exchange for the shipping costs. I've paid over $225 for nothing.

I ordered 250 business cards, and only paid approx $6.00. I just looked at my online statement and saw where visa print took 14.95 out of my account three times! I want my money back now!

My problem is the same a Patricia of Muleshoe, TX that was dated on your site February 19, 2010. I have been buying from Vista Print for several years, responding to their email ads sent to me at least a couple of times each week. I only had one problem in the past, and they rectified it immediately to my satisfaction.

From VistaPrint.com, I ordered business cards, magnets, banners, all for free other than shipping. Each time you order, you may order one item free plus shipping. The same month I started ordering, a $14.95 monthly charge started appearing from VPCLUBUS (VistaPrint). I did not notice this charge until February 2010. I never signed up for any monthly membership and in fact have not ordered from them since October. I plan to follow up with them and see what happens. Buyer beware, if it sounds too good to be true, it usually is!

In November of 2009, while I was ordering some stationery for Christmas presents, I made the mistake of clicking on an advertisement for web building. All I wanted was information. I did not put any information in or signup for anything. Now for the last 2 months, I have been watching my credit cards extra close and have noticed an unknown charge from one company called Bizmax. After doing some research on what this company is and why they are charging me money, I found out that Vistaprint has sold my information to this company. I never authorized this! I have purchased a lot of stuff from Vista print and I was fairly happy with my purchases until now. Now for the 60 dollar lesson, I will not buy from Vistaprint ever again!

I ordered photo wall calendars in December 2009. When I received them, I was disappointed because the text entered on the calendar page (which was very pale lavender on white paper) was not legible. You could hardly see it. It was very, very small. I called the company and I was told by a representative to select another design and to place an order free of charge. When I tried to access this site, I was not able to. It gives me a message that I need JavaScript. I re-loaded JavaScript twice, but I am still getting the same message. I do not understand where this website went.

In December of 2008, I ordered photo calendars from VistaPrint.com. Initially I was very pleased with their product, website and price. However, I recently discovered a reoccurring charge to my credit card. For 11 months we were charged $14.95 and the last three months we were charged $20.95, for a total of $227.30. I called the phone number listed on my statement. I was advised by the agent that I had called VistaRewards and that they had nothing to do with VistaPrint. In addition, the agent could not (or would not) tell me how or where these charges originated. I was passed to a supervisor who advised me that all charges would be credited to my account. This has occurred. When I called VistaPrint to follow-up with my experience, I was advised that they no longer have a relationship with VistaRewards. However, I remain very concerned at the unethical business practice VistaPrint. In essence I was duped into believing that I was getting free coupons when I concluded my 2008 purchase. Instead, I was charged over $200 and received no services or products. I see that there are approximately 107 similar experiences posted here on this Consumer Affairs website.

This company is charging me $14.95 a month for nothing. I'm not getting any products and can't understand why they are charging me. Please explain. My check book is bouncing every month for a reason that I can't figure out. Please email me with any information that would help explain the reason for this charge.

I have ordered from Vista Print and once I had to return something to them, I didn't like. I went to the site to find a mailing address and there was none anywhere to be found. I called them and they told me they don't take returns, "to throw them out and they would send me the correct ones. "But with another charge! This company may be the cheapest around for their products, but is it really cheap company, in the end, after the trouble I had to go through?

At first, I thought it was a wonderful company, with good quality at a great price, too good to be true. I happened to use 2 different credit cards over a period of time so I had 2 charges on both cards for $17.95 and this goes back months and months. It doesn't matter what Vista Print says, they have set me up to be ripped off by another non-service company. Chase was great with this issue. Citi bank seems to be dragging their feet or maybe the information hasn't gotten back to the states from customer service in India.

I noticed on my banking statement 2 charges that I never authorized. I contacted my bank and they told me that my account was being charged since September of last year or about 5 months long. Yet, for some reason, I never noticed it. My statement did not have the full contact phone number so my bank was able to provide that. They said that a lot of people have been having the same problem and that higher ups are investigating. They told me I would have to go through Vista Print to clear the matter for now. I called and I was surprised that Vista Print gave me no hassles over the matter which apparently, they are being investigated by the government yet they didn't admit it.

I noticed on my banking statement 2 charges that I never authorized. I contacted my bank and they told me my account was being charged since September of last year (5 months). Yet for some reason, I never noticed it. My statement did not have the full contact phone number so my bank was able to provide that. They said a lot of people have been having the same problem and that higher ups are investigating. They told me I would have to go through Vista Print to clear the matter for now. I called and was surprised that Vista Print gave me no hassles over the matter (apparently they are being investigated by the government - yet they didn't admit to it).

I was screwed by the $10 cash back reward program. It has, apparently, no actual service or tangible benefits associated with it and at no time does the Vistaprint system make anything clear that you are going to be charged $14.95 a month for some non-existent service, pretty much the very definition of a scam. I have been a loyal customer of Vistaprint for almost 10 years and they will miss my business because I'm not patronizing their services anymore due to this one very infuriating and still unresolved incident. $175 worth of bogus charges I am trying to recoup through their, also almost non-existent, customer service system.

I can't access vistaprint. Where did they go? I have my website there, and have been sending out dozens of resumes with the link and it doesn't work!

This company began making low offers and they was sending you to different places in the website where they want to without your giving the final okay. Once you give your account information, it will be charged a different amount. The increase from that they offered you, to me, is cheating, abuse and using this page for theft. Be very careful so as not to feel so bad and sad like me for going to the wrong places that was guided by the savings. I ended up paying more than my budget could afford.

I ordered a "free" one month e-mail marketing and website, and guess what? I can`t cancel it. There is no phone number or e-mail contact to do so! Thank you. I didn't order the business card too.

After ordering some of their "free" business cards. I found unauthorized charges of $14.95 on my credit card. From the amount of complaints I just read on the web, I'm not the only one they've **. Something really needs to be done about scammers like this! They're ripping people off and I'm upset off about it!

My wife decided to try their 100 free business cards offer to get some fun cards for the family, as well as to try out their service for business purposes later. Apparently, like many others here, she did not read the fine print and ended up enrolled in their 'Vista Rewards' dining program. This was Oct 2007 and we have been billed $18-20 since. I thought the bill was for a business club that she had joined, so it went unnoticed for all of this time. I finally called the number on the bill (Vista Rewards, not Vista Print) and had to locate my account using my name, because I had no account number. Once this was done, I told the person to cancel this club. I had no idea why I was signed up for it. At the time, I did not realize how long we had been in it. She apologized and said she'd cancel it.

I have been purchasing products from Vistaprint for a few years and today I was told of a scam from them and sure enough I checked my credit card statements and I have been charged $17.95 for a service I never agreed to or signed up for! This is blatant stealing of my money as well as all of the other people who are complaining. They have charged me this fee since 2007 and they tell me they will refund me four months only! These kind of companies should not be allowed to do business on the internet. That amount each month may not sound like a lot of money but to me, who struggles, every penny is precious.

I recently noticed MVQ*Shopessplus and MVQ*Vpclubus charges on my credit card statements. After investigating further, I found that these charges started appearing immediately after I made a purchase at Vistaprint. I did not sign up for any memberships nor did I agree to any services, memberships, products, trials, etc. As a matter of fact, during the viewing of the ads, my computer shut down and when I reopened it, it was back to the same area where I had been browsing. This probably caused the double charges. The company associated with Vistaprint charged me $89.70 over the past 3 months. I will be filing a formal complaint with the FTC and the state Attorney General's office.

I have been using Vistaprint services for my website for about 5 months now. Today I went into my account at Vista and a pop-up window came up and offered to upgrade. So I did. At no time was there any statement about extra cost. I believe this to be a bait and switch. I was browsing my bank account a short time after and noticed that I was charged $20.00 to upgrade. I was charged without notice.

This is illegal! I called their telephone number to complain and asked them to opt out, 888-xxx-xxxx. Also called my credit card company to block the charge. Be careful when dealing with this company and watch your credit card statement! I will contact my states Attorney's office and the Federal Trade Commission (which governs credit card transactions).

I bought business cards, mat finish. They look like they were printed on a home computer. Illegible and poorly "paper cut." You get what you pay for. Shoddy on every level.

I ordered "free" business cards, which were garbage. I then ordered their premium cards, which were also of poor quality and cost a fortune with the shipping. They would not accept a return of my premium business cards as they indicated there was nothing wrong on their end. I ended up using a new service called Quark Promote that provided top end service & quality and picked up my cards at the local Sir Speedy store the same day. I started a new business and working with Vistaprint took me 4 weeks to finally receive their premium cards which were of poor quality. I ordered from Quark Promote and picked up my cards in 24 hours.

I tried to order 200 business cards. All I wanted was the cards, so I declined all their other offers. When I chose PayPal as my method of payment and logged in to PayPal, suddenly Vistaprint would not accept it and continued to ask for personal information. Why would I give them my financial information instead of trusting PayPal? I've been using PayPal for years and this is the first time that a company has refused to use them after offering the PayPal option. Then the cards that were touted as "3 day shipping" jumped to 21 days unless I forked over another $29! What a scam! I live in Nevada, not some other galaxy where it should take 21 days to deliver 200 business cards. This is a blatant rip off! I will badmouth these con-artists to everyone I meet.

Last year, I was trapped into signing up for a rewards program which I was charged for every month. Now, I am receiving a magazine "Money" which I did not subscribe to and when I called, they said it was subscribed through Vista Print.

I created a trial account under Vista Print but due to its poor and unprofessional layouts and features, I decided to cancel the trial before they began charging my account. Upon successfully deleting the account (according to a representative-though the website still says I can't cancel it), I went back to the domain name I wanted to use for my personal website only to find it was still owned by Vista Print. I called a representative and was informed that the domain name will be owned by Vista Print for another year, unless I'd like to purchase it for $19. Don't trust these scam artists folks, it's just another unprofessional service with unfriendly practices.

I am trying to get some cards. Tou of Vista Print does not like my entered information!

I ordered checks from Vistaprint, after which I had several suspicious charges on my account and was notified by my bank after a $2300 charge tried to go through. As I use this card very rarely and the activity came after my check order. I feel that Vistaprint has bad security or is fraudulent. I will not do business with them again. I am still waiting to see if my checks actually show. Consequence is cancellation of credit card and fraudulent charges on my account.

I tell you, this was my first and last order placed by Vistaprint.com! The bait is the business card, far more expensive than shown on their site, all more ordered products have a bad quality. The impertinent way my email complaint was handled, the bad quality of their products and the non-existing refund guarantee and the un-reachability by phone, closed the door for me. I live in Holland Europe and ordered in Holland. So as well as in the US and in Holland, I have the same bad experience with this company. Be warned!

One of the photos in the calendar became corrupted and the printing failed. I was told that the order gets sent back again and again to try to be printed. And eventually after enough times I will get an email telling me something is wrong. However after five days I still received no notification. At this point they are already 5 days late and the rep offered to provide 7-day shipping from that point. So they would actually arrive 19 days after I placed the order instead of 7 days. Yet is was me who had to request a refund on the shipping charges to which she replied that that was not Vistaprint's policy. What kind of reputable business would make it a policy to charge somebody for 7-day shipping when they know it's going to wind up being 19 days? I raised this point and she got an authorization to do so. Then I asked why not give me the fastest shipping possible considering how late this is. She replied that can never be done. I told her I bet it could. She came back with the authorization to make it a 3-day shipping.

On my November/December Visa bill I have a $4.99 Vistaprint charge that is not a valid charge. I’ve scoured the website for a customer service phone number to correct this error, to no avail. The areas of the website with contact info seem to be so "bright" or light colored that the info cannot be read. I need this charge removed, but I need a phone number. Please help! My Visa credit card was erroneously charged $4.99 by Vistaprint.

I ordered desk calendars that were apparently shipped and definitely on my credit card on November 30 has not appeared. I have emailed 3 different addresses, all have been returned as undelivered. There is nowhere and nobody to address this issue with. Seems like Vistaprint have my money and I don't have anything to show for it. I can't even demand a refund, where would it go? Shame as I have used them for a couple of years now and they have been reliable. If anyone has an email contact for them (or New Zealand contact even) without me having to ring around the world from here, that would be great. Thanks.

Vistaprint is unfortunately like many other incredulous internet companies that rely on misleading practices to make a profit. They cannot make an honest enough profit through their basic service, so they lure you into signing up for their rewards program, which results in a $15-$18 monthly recurring charge on your credit card that they hope no one notices. My wife ordered some business cards on the site a year ago. We just now noticed the vista rewards charge going back for a year. This service is listed throughout the internet as a scam. Vistaprint should be ashamed of themselves. If they had a good product (the sad thing is my wife was happy with the product), they should not have to rely on cheating customers, who will clearly never return having dealt with this scam.

Well, I went online and order my mailing labels on October 12, 2009. I never got it and right now, I’m very, very upset with this company. No phone number to get to any customer service person with this company but my fiancé’s labels came in and I order it the exact same time.

I was given the usual sneaky Vistaprint horse manure. They signed me up for "shopping essentials" despite the fact I cancelled it three times. Finally, they gave me an order cancellation confirmation number. My account is supposed to be reinstated for the $14.00. They also made a mistake on my business stamp and put my personal name and address instead of my store's name.

In 2008, I started using Vistaprint. I was charged $14.95 for a diner club charge monthly. I explained that in the area I live I would not be using a diner club card. I was refunded per my debit card one time. But when I tried to call them to get refunded 3 times after that, I was unsuccessful. I used the debit card to pay insurance and business cards. So, I knew exactly how much I was able to spend. This put me in the red and made my insurance late on two occasions. I was never able to get refunded after that. I was unable to get in touch with Vistaprint. It caused me to have to change to another debit card, extra charges for the new debit card, time and frustration getting the new card set up. This also caused the place where I used to load the card to stop paying their fee to let me load my card there. I could take the card in to load, but it would not allow any transactions to go through. So, presently, I have no debit card. Please contact me by mail.

I ordered 70 Christmas cards to be printed with my family names inside the card. I had ordered from them last year. I completed my order on December 4, 2009 and their website stated that the order would arrive by December 11, 2009. On December 12, 2009, I called their customer service to ascertain why my order had not even been completed, let alone shipped. They informed me that the order was being delayed because of a free mouse pad that they had included in my order. The cards had been printed but were being held until they could send the mouse pad, which I didn't really want, with the cards in the same shipment just to save them money on shipping. I told them to send the cards asap and they told me they would try.

One of my major complaints about this company is they advertise one thing, but there is no follow through. They win the confidence of the customers by supplying a decent, somewhat inexpensive product, but when there is an issue or question about design, charges, etc., one cannot contact them because now they are fully self-serve now. At one time while building their company and customer base, they listed an 800# with which you could communicate. How does a company operate printing services without having a representative accessible who can answer questions about printing, dimensions, design, measurements, etc.? Not only that, the order was wrong. I was overcharged and there is no recourse for my account because there is no one to talk to about it.

I purchased some business cards and they signed me up for Passport To Fun without my knowledge. I will never do business with them again. I suggest that no one else do business with them because of their sneaky signups.

In November, I placed an order for stationary for my business, it never arrived. According to Vistaprint, it had been delivered and was signed for (not by me obviously!). They resend it and it arrived weeks later. Foolhardy, I dared to place another order on 1 December, Christmas cards and promotional material for my business. Like the previous order in November, it didn't arrive.

I purchased a logo for a business window from Vistaprint. At that time, they asked if I wanted to enroll in some discount program which I replied no. For three months after that, my credit card was charged $14.95. I called the 888 number and asked what I had been receiving for the $14.95 that I was charged. I wanted to know what I paid for! They refused to tell me, but they did cancel the account and said they would credit the three months charges.

Vistaprint offers 50% off on their holiday cards. You must go through a long series of steps in order to upload your artwork, etc. At the end, you discover that their free shipping or standard shipping takes 21 days. If you want it even within 7 days, it's an additional $19.95. They refer to this as priority shipping, which presumably means priority mail, which would cost something like $3, not $19.95. In addition, they flood you with offers that you must turn down.

I ordered 100 cards and 100 envelopes from Vistaprint on November 4. The cards arrived and they were beautifully made but the envelopes were not in the box I received. I have emailed Vistaprint five times since then, asking for the envelopes, but no one has sent me a reply yet. It's been about three weeks now. I need the envelopes for Christmas and I paid for them, so if they won't send me. I need my money back to buy envelopes somewhere else. I live in Japan so I don't want to waste my money to call the company in the States. If I would, that will cost me another bucks and will be more expensive than the envelopes.

This company charged me $14.95 twice for a membership I never authorized, causing my account to be overdraft of $70.00. I don't know how they got my account, but this is fraud and I am trying to get my bank to stop them. Please let everyone know how they do business fraud.

Be warned of spam and unethical advertising by Vistaprint. I saw ads for free items at Vistaprint.com but they never mentioned the shipping and handling charges until after you have placed an order, usually involving giving your address, phone, and/or e-mail address for business cards or rubber stamps or whatever. After they finally told me the shipping charge, I dropped the order. They started with spam twice a day, going to two different e-mail addresses which I had given for the order.

I bought some business cards online from Vistaprint for what seemed like a good price at the time. Unfortunately, my wife, who pays the family bills, did not notice the recurrent $12.95 bill from the same company every month thereafter for about a year. I buy used books online with some regularity, and the amount was about that much, so she paid no mind until they raised the charge to $14.95. Only then did she go back through the bills and notice that it was the same company and the same amount every month.

I had the same problem with an unsolicited $14.95 charge and unsolicited magazine delivery. I consider myself pretty savvy and this portion of the Vistaprint operation is underhanded and unethical. I don't care how much you read into the order page or go directly to the shopping cart, their actions are unwanted and easily overlooked. I called immediately after receiving the false billing and got it taken care of. Unfortunately, my son just noticed it on his credit card after several months. He is calling them today.

I order from Vistaprint all the time because they are a good company. My products come as described every time. To avoid going through all of the pages for special offers, and add-ons, go to the top right hand corner of the current page and click on on the cart symbol. It will take you directly to checkout. No special ads or offers, simply straight to checkout. That simple.

I ordered business cards, return labels and T-shirts on 10/17/09. I paid them with my Visa card. Then, there were no products or correspondence from them. I have placed many orders with Vistaprint. The current order can be seen on my account.

I've been ordering business cards, post cards, magnets and many other promotional products from Vistaprint for years and have never had a complaint about their charges, service, shipping, quality, or their design software. Every product I've ordered, whether from one of their great free (pay only S/H) promotions or for a 'paid for' item, has been of completely satisfying quality. Photo resolution from uploaded designs has been spectacular to say the least. Buyers need to take responsibility for their own decisions and actions. Read before you click - it's not that hard. If you're seeing recurring charges, it's because you selected a “reward” or other “cross promotional” offer before checkout without reading any of the details. Vistaprint is an excellent company with extremely user friendly design software, fair S/H charges and options, and great promotional offers. I will continue to choose Vistaprint over any of their competitors and I'll continue to read and/or decline any offers that appear just before checkout if I'm not interested in them.

About seven months ago, I ordered some business cards from Vistaprint. There wasn't a problem with the cards. I paid for them and haven't ordered anything else from them. This month we noticed two $14.95 charges on our credit card. My husband asked me if I had bought or ordered anything. I told him I had not ordered anything. He checked our credit card billings and we had been billed this amount for the past four months. I called the Vistaprint company and asked them what was going on and they said I joined their membership. I told them I had never joined anything. They said very calmly they would remove my name and give me back the money for the past month. They defrauded us out of $120. This is a company that is a scam. Look on the internet and see how many people have been defrauded by them. They look like they are running a legitimate company but when they get your name and credit information, they keep billing it until you notice it and call them. I wonder how much money they are making with this scam.

I have placed several orders with Vistaprint, but this time, there were several offers and I declined them all. Today, while cleaning up my e-mail list, I notice an email about a membership, and since I haven't join anything I opened it and learned they are going to debit my credit card for $14.95, for a membership I have not ordered. I am very disappointed in that I ordered from Vista and now this company has my information. I am concerned and want to know what can I do?

Vistaprint.com is great! Whenever they've made a mistake on my order, it was corrected immediately and reshipped. Yes! I was once surprised by the $14.95 charge. I simply missed the "fine print". Well, for the complainers, know that all it takes is to be thoroughly discerning, not hurried and internet savvy. Or else, refrain from purchasing via the internet. They did immediately refund my charges that went on for a few months in my bank account also without my awareness. The reps are always kind, patient and thorough. I feel absolutely safe and comfortable shopping with Vistaprint.com!

I just learned from my bank that since July of 2006, VP rewards has been taking $23.95 directly out of my personal bank account monthly. I contacted VP rewards immediately and they claim that I clicked on a pop-up to receive a $10.00 rebate and was automatically signed up. Upon contacting VP rewards, they claimed they were not affiliated with Vistaprint and additionally had my last name incorrect and yet were withdrawing from my account monthly. I had no idea and never received a confirmation of the membership nor the $10.00 rebate.

Do not order anything from this company! I ordered checks from Vistaprint and I will never again. They charged me $14.95 for a service through businessmax123.com. I will never order again from them. They charged me for two months, I didn't even realize it. I called BusinessMax and they said they would refund me but we will see! Do not order from this company! I sent them a very nasty email! I will never order checks from the internet again. Always go through your bank, it is worth the money! Thanks Vistaprint for showing me how fraudulent internet companies can be!

Vistaprint not only overcharged me and didn't deliver my product (until I repeatedly called and proved it), they hung up on me when I spoke to their rep. It cost me additional shipping dollars for what I had already purchased and they never had shipped. Now, I can't access their website from my home computer. I followed their website directions but to no avail. I have a feeling they operate their business unethically to gain extra revenue. Fair warning dealing with them.

I ordered checks from Vistaprint and paid $30 for priority shipping and the item was sent by UPS ground shipping, the slowest possible shipping.

I have ordered the free business cards from them, and now, I have ordered cards that I have paid for. I have never had a problem. Yes, at the end of ordering my cards, they have page after page of offers. It only took me five minutes to decline all of their offers. I felt it was worth my time to get their very attractive pricing because their quality is very good. Their website design software is pretty user-friendly. I will continue to use their service.

I know how to use the website and read, so I don't get charged items that I don't purchase. A majority of the time, I get a full cart of free items and only pay shipping. Instead of complaining, people should read what they are getting.

I placed my order three weeks ago for business cards, and should have gotten them by the 24th via snail mail. As of today, 9/29/09, I have not gotten them, and could not reach the company. Please advise.

Vista print charged me $14.95 for some membership fee I didn't sign up for. They did ship the products okay and they looked fine when they arrived. I see they make the real money on these $14.95 charges. I still saved money with them but only because I stopped the fees today after one charge. My wife was smart enough to read the strange charge on our account. Very shady business practice that's for sure! They will close my account and not charge me anymore, they say anyway.

I have ordered business cards from Vistaprint three times. The first time I ordered free cards, the rest were customized. The free cards were really free. The rest cost a reasonable amount compared to other printing companies. I did not enroll in any of their special programs. You don't get something for nothing, folks. Their website is easy to use. You can quickly lay out your business card just the way you want it (even the free cards), and they offer matching address labels, stationery, etc. I received my orders in a reasonable time. The orders were all complete. The quality of the product was perfect, except for one order, which had an incorrect calendar printed on the back. They corrected the error promptly in the way I requested. Their service people were courteous, so much nicer than a regular printer! I received my orders in a reasonable time. The orders were all complete. The quality of the product was perfect, except for one order, which had an incorrect calendar printed on the back. They corrected the error promptly in the way I requested. Their service people were courteous.

I ordered free business cards and some free postcards. As the other report, I checked my statement and was charged for $14 for my membership in some discount club. Be careful when checking out with Vistaprint, as some of their checking out buttons that ask for a survey, or whatever, so that they don't tack you with various $14 club memberships. Lucky for me, when I complained, three weeks later, I got my $14 bucks back.

I ordered once from Vistaprint and 30 days later, they charged my account for $14.95. I reported to my bank that they were not authorized to charge my account a second time that I had not ordered anything else. Not only am I paying for $14.95 for nothing but I have to pay a $10 charge to receive a debit card since mine has been compromised.

I ordered business cards once from Vistaprint. The next month, I started to receive debits on my bank account for $14.95. Two separate companies where charging me for something I did not authorize. I work at a bank, so I see my accounts everyday. I had phone numbers and filed fraud through our security office. I am also lucky and have a wife who is an attorney, so I had her fax "nice" letters to these companies demanding my money back. We will see.

I ordered some business cards. I paid online with my credit card. My cards arrived along with a Golf Magazine that I didn't order! I could get no results from anyone! I called 1-800-756-5893 Golf magazine Po Box 62437 Tampa, Florida 33662-4371. ** told me that I'm paid up until 2010 on my magazine! And that the order came from a partner of Vistaprint, M2 Media Group, 1630 30th St. Suite A #497 Boulder, CO. 80301-1045 telephone # 1-866-441-1281 and that I must call them! What a laugh that was, all recordings no real people! I tried to get in contact with Vistaprint, 95 Hayden Ave. Lexington, MA. 02421-7952, telephone Number 1-781-652-6300 they have no real people either!

I already filed a complaint. Then I had another problem: Vistaprint put in an order for me even though I never completed the order. I called them and they said, "We will refund the money to you which will show as a credit on your Vistaprint account." I asked them if that means I will get a refund on my credit card and they said no. I said I wanted a refund on my credit card and they finally gave it to me. I understand they do this as a regular practice. I am willing to be a part of a class action if there are others who have had a similar experience.

When you get to the part where you order, there are about 10 to 15 ads you need to go through to get to the end of check out. For me, I was never able to even get to check out because I eventually got a blank screen and had to start all over again. I would like to do business with them but it's way too much of a hassle. I could not find a contact number. Wasted time and effort.

I never had any problem with my Vistaprint orders up to now. I only ordered visit cards for almost free. I perfectly understood the charges as they were properly explained and if you press the right button, you get what you want. I will surely order more from them when I need it.

My partner ordered calendars online with Vistaprint.com. When I reconciled the following month's statement, I noticed two unauthorized charges from mvq*VpClubUS, each for $14.95 spread out over 30 days. I called my bank to reverse charges. The bank said I should call the phone number listed and request credit. There was no number provided on my statement, which surprised the bank employee handling my call. So she provided me the number listed with the bank charge.

I just ordered business cards from Vistaprint and then received an email from them about a trial website. This website was offered, and declined by me, when I ordered my cards because there is a charge after the trial offer expires. I forwarded that email, with the following response, to Vistaprint's Director of Customer Benefits, Lori. This has not come back as undeliverable so I am assuming it is a valid email address. “Hello Ms. **, I find this email very disturbing and will be following up with notification to the BBB. I did not request a trial offer for a website, did not authorize any continued billing for the period after the trial ends, and am now requesting you cancel all trial offers and obligations I have with your company with the exception of an order for 250 business cards.”

I too have had the Vistaprint baiting. I love the products but beware when you check out. They tagged magazines that I did not ask for. I call now to verify. They have terrible customer service, offshore CSR's who are well trained to cut you off in your complaints.

I placed an online order for business cards, brochures, etc. and suddenly started receiving golf magazine which I did not order and I can not find out how to cancel this. The email address given to me does not exist, the phone number is automated and won't cancel anything and I better not find out my credit card is being charged for the unlawful subscription. I did not authorize Vistaprint to place this order - nor do I want their "complimentary" subscription which I am afraid, from what I have been reading about Vistaprint, will be charged to my credit card each month and I may be unable to get it removed.

I am always receiving Vistaprint promotional coupons for free shipping. I tried to place an order that took several hours due to their setup. I tried to order three items. The prices kept changing and I would have to reload the original tab with the promotion maybe five times to get that price in checkout, only to be stirred to the shipping page which is not free. The lowest option for shipping is around $12. The shipping plus the merchandise deleted the savings I originally started with. I would love to get products if they were not so much bait and switch. You are correct that there is no phone number or e/chat to contact.

I have been taken by Vistaprint! They have been stealing money from my bank account without my knowledge since September 9, 2009. Even though it is $14.95 a month, I want it all back! I have bank documentation! Thank you for your time. I have been charged a $29.95 bank fee for every delinquency on my bank account. This account is for savings; I keep wondering why it is slowly dwindling!

I have placed a business card order with Vistaprint and canceled the order right away as the order quantity was wrong. I reordered the same type of business cards only with the quantity number changed. The cards' quality, as expected, was good but an awful customer service they have. They have charged me twice and I received only one order. I try to contact them several times and there is no answer from them. I finally received after two weeks of trouble, an email from them that they are sorry for what happened and they will give me credit as money reimbursement. I am very frustrated and would like my money back.

I had been a frequent customer of Vistaprint. After I ordered two products from Vistaprint in June 2009, I clicked through check-out but had about 20 pop-up offers. I declined all of them and was very annoyed at the check-out delay and effort. One pop-up said I was going to receive magazines. There's no way to decline the offer and I could cancel the subscription by calling a number. Of course I did that. The next month I received a credit card charge of $14.95 from Passport to Fun and did so for the next 3 months until I told my credit card company. I have wondered if this company got my credit card number from Vistaprint. Now I read that other Vistaprint customers have had the same awful experience. I'm finished with Vistaprint!

This company continually charges my checking account each month for $17.95. I have called them 4 times and have e-mailed them. Last month I was short on cash and their charge went through the day before payday and I got socked with a $35 overdraft charge. Somebody needs to put these people in their place and make them stop stealing our money.

A charge of $17.95 was on my account every month for a year or more and I couldn't find out who it was. Finally, I found it. It was Vistaprint. We had used their services 26 times and were happy with their merchandise, but they enrolled us in VPClubUS without our knowledge and I hopefully got it stopped today. We'll know soon. In these economic times, I cannot throw away $18 a month on anything.

I ordered a card several months ago. When I received my next bank statement, I noticed an amount of $14.95 taken out for Family Fun MB. I am still receiving that amount taken out of my checking account. I did not know that Family Fun would take money without my authorization. I have been unemployed for over a year. My checking account is limited. I cannot afford to pay any extra amounts of money.

Stop! Don't use Vistaprint! We used their free logo design service and loved the logo, but as we were about to place the order, we noticed that the price had gone up in the 15 minutes that it took us to complete the design process. We called their customer service department and eventually spoke to a supervisor named Terry. He apologized and told us to go ahead and place the order, then he would mail us a refund for the difference. It all started to sound fishy, so we googled Vistaprint scams and found the many complaints that others have made. Whew! That was a close one! Thankfully we heeded the red flags that were waving in front of us before they got our credit card information and we're not out any money, not to mention the time wasted and aggravation that these scam artists cause.

Apparently I have been the victim of similar items mentioned here but for a longer period of time. Over $40 per month has been taken from my credit card from Shop Essentials and BizMax. This has happened for over a year! My bank, Bank Of America, credited back $134 worth of these charges which is the maximum they are allowed by Federal Statute to credit. Bizmax which also operates Shop Essentials refused to credit me with any monies. I am contacting Vistaprint to file a complaint with them.

i have been a repeat customer for about two years. Their refer-a-friend program is not what it claims. I have referred 4 people and every time it takes them to my account and they order from my account so therefore I don't get my credits. I have contacted Vistaprint and they keep telling me all sorts of things that I have done. I love their products but will not refer or use them anymore.

I would just like to warn others that Vistaprint is really slipping in their customer service department. They used to have a phone number listed on their website which they have removed recently. I am a reseller, but they are constantly rerouting me out of the reseller site into their ordinary site and adding charges. It's really a shame. I used to spend thousands of dollars a year with them, but I have slowly been switching over to www.gotprint.com. They are less expensive, their quality and service are excellent.

866-811-1674 vistaprint.com: They are a company that tries hard to screw their customers, but if you're careful, you can maneuver without being charged and find their number on their website. Call their partner company (which is them). They are from Jamaica! Here's their #: 1-866-811-1674. My credit card company will take care of them!

All I want is the telephone number that I can personally talk to someone. It was advertised that until October 11 we can receive free posters. When I was finished with my poster, they added a charge of $5.95 plus shipping. I am a very good customer and usually do not have any trouble. The email I received said, “We're giving away the Farm on September 18, 2009.” I thought I had made a mistake so I printed out the ad and it still says the posters are free. It is the principle of false advertising that I am concerned about. My order has been confirmed but I would like a person from Vista to contact me. I did send an email the other day but no response as yet. This order was on September 20, 2009. All I really want is my money back and a telephone number I can call someone. Other than that, I was very happy with their work.

I ordered invitations in 4/09. That went well and I was pleased with the process. As I was checking out, I clicked on the $10 rebate box, but seeing the request for information and "enrollment fee" for the rewards program, I closed it. Apparently, merely clicking on the box enters you into the program.

Upon planning our son's 3rd birthday, I googled "dinosaur invitations" and came up with Vistaprint. Little did I know, once I placed the order for the very adorable invitations, Vistaprint kept my CC# on file. Not only on file, but continued to charge our card.

Who advertises on your site, enrolls people in a "club" without telling you, or putting the charge on your account without providing an enrollment packet? Nowhere on their site can you find out information about the club or disenroll. Loss is $14.95 per month until you can get it stopped.

I ordered business cards from Vistaprint.com and they have been charging me $14.95 for the past 7 months for a service I never requested. They gave my credit card information to Business Max. When I called them, they said that I clicked on a popup and that Vistaprint authorized that charge. This is not true since I have a popup blocker.

I've ordered a few things from Vistaprint.com over the last couple of years. And yes, that whole free $10 for the survey where you authorize them to charge you $14.95/mo for whatever extended services is sneaky. It also says what it does in not so fine print. They should probably take it off their site, but you should also bother to read what you agree to including terms of use rather than just blindly clicking “Yes” or “I Accept”.

Vistaprint charged my account for a rewards program for over a year before I caught it and they did refund the fees which I appreciated. However, due to this action, I lost trust in how they do business and I have not used them since. Should I use them? It would be in a phone call and to clarify what charges will be charged.

I ordered twice from Vistaprint and then two weeks after I received my order. I got two $14.95 charges on my credit card. I called and complained and they said they would refund it. They didn’t. They charged me $14.95 again - total rip off! The consequence: it overdrew my checking.

I notified them via email about two $4.99 charges to my cc. Eventually, one charge was refunded. Since then the charge has appeared 2 more times and it is impossible to get a response. The result is $14.97. I know, it’s not that much so far - but these folks are a rip-off.

I have received my orders on time, but I was surprised when I received a notice that the credit card I only use for internet purchases was overdrawn. It seems I had "allegedly" signed up for something called Vistaprint Rewards at a rate of $ 14.95 per month.

I have nothing but good to say about Vistaprint's customer service. I had an issue with a multiple-item order, of my own making. Denise spent the time on the phone with me to make sure everything was correct to my satisfaction and was of great help. She was pleasant, professional and most courteous. My mistake was corrected and the result exceeded my expectations. Thank you Denise!

I placed an order and applied for the $10 coupon on my purchase and found charges of $30 on my credit card for some service that Vistaprint charged me for. When I called to find out what the charges were for, they said that if you apply for the $10 coupon, you get signed up for this service - unknown by me! They are scam artists!

I ordered 250 business cards and post-it notes (order # **) on May 14, 2009. The order was shipped, but I never received it. I was to receive it on May 29, 2009.

I cannot get them to unsubscribe me from their website service. I have been trying since February. I talked to a man who said they would do this and refund the money they had been getting from my credit card company, but they have not followed through with this. It has cost me $4.99 per month since February.

Their ad was a pop-up advertising "free" personalized office products, websites, e-marketing, etc. I chose to design business cards and opted for a free one-month trial website, which I also designed. The 250 business cards, including priority delivery, amounted to 35 euros (approximately $44), which was immediately charged to my credit card. When I did not receive my order within the proscribed time, I contacted the company by e-mail. They apologized and offered to re-do the order and expedite it, at no cost to me. It has been one month exactly since my original order was placed and I have still not received the business cards I ordered, though the website is operational.

Once again, I received a bill for a membership in an organization I did not or would not join. This all occurred after I ordered business cards from Vistaprint and this is the third so-called club that I "joined" by accepting a $10 rebate check. This scam has to be stopped and I would be delighted to join in any class action suit against Vistaprint or the scam companies that are affiliated with them. It cost me $15.95 for a 30-day trial membership that I did not purchase!

I purchased labels at $6.99 and for the last 20 months, have gotten charged between $14.95 and $16.95 per month. Various companies like VPClubUS, and other alias. It amounts to over $400.00. The tricky part is, they are always changing the name so you don't notice until you see Vistaprint re-occurring on your statements. When I finally spoke with someone, they said that they could not give me to their manager or give me their extension. They said they would refund my money - of course that was not the case. They automatically sign your name up on a monthly charge and check the box for you when you place an order. Please do not buy from Vistaprint! This is fraud at its very worst!

My debit card has been billed by mistake in the amount of $14.95. I would appreciate it if they would reverse this charge. If this is not done, I will be contacting the fraud division of my bank. I did receive the business cards I ordered, but I am not interested in any of their other products or e-mails. Thank you very much.

I placed 2 orders with Vistaprint for business cards in January and July. There was a suspicious charge from a company called BizMax for $14.95 since January. I realized about this charged on August because I saw another suspicious charge for $12.95 from Galeria De Comp. I called the last company and they explained that I have signed in for a retailer discount, which I never did and then this person mentioned the charge from the BizMax. I looked at my statement and called Vistaprint since there are a lot of complaints about these 2 companies associated with Vistaprint orders and they could explain what these two companies do, but they offered a complete refund of charges made by these two companies.

After ordering inexpensive business cards, my credit card was charged several times without my authorization for member services in Bizmax, shopessplus and pssprt2fun. All the charges were $14.95, but because my wife was paying the bill and thought I had authorized these charges, but I had not. I contacted Vistaprint and they admitted that they were marketing the companies in question and agreed to cancel my subscriptions and refund my money. I hope that they will refund, but I expect resistance. I was happy with the cards but when I add the several hundred dollars of unauthorized charges, the cards tuned out to be very expensive.

I have done three large (10,000-plus) mailings with hardly a ripple. When they did make a mistake, they immediately corrected and did the mailing over. Frankly, I do not understand these other entries. I will admit that it is sometimes difficult to get a human to answer the phone and their lovely Jamaican CSRs are sometimes very hard-headed. Still, I think they are excellent for value received. Oh, yeah, one other thing. There is no such thing as a free lunch here or anywhere else.

I received a box of checks which I had not ordered. Upon inspecting them, I found my home address on them with an insurance company's name on them. Also, the bank that they were drawn on was non-existent. When I e-mailed, I received a reply stating that I would get a reply within 3-5 business days. A week later, I get this e-mail that does not even address my complaint, plus the remainder of the e-mail was filled hundreds of lines of computer code. Then the real kicker is that over the next two hours, I get 14 copies of the same e-mail. I did not order these checks, plus they are fraudulent in nature. Talk about your scams and illegal activity, the Federal Government needs to look into this and take them down legally.

They order business cards and w/o your permission. They enroll you in shell "clubs" that each charges you $14.95 a month. After assurances that it would be resolved by vistascam, and wasn't. I filed a complaint with the BBB, and charges have been removed. I encourage all who have been victimized by this scam to report it to the BBB! $14.95 a month for two clubs I did not or would not join.

I placed a postcard order for 1500 contact which came from a mailing list I purchased from Vistaprint. It was mailed out on 7-17-2009. It has been a month as of today, 8-21-2009, and I have not had any response. I drove, contacted 6 different apartments in which it was targeted and none of their residents received the postcard. I believe it is the biggest scam ever. Economically and emotionally, I have suffered. The time was a critical time because I wanted to reach people who rent, who usually move before school starts, and it was targeted to first time homeowners to receive the $8000.00 tax credit before it expires.

Vistaprint sent me an offer for 250 free business cards for $14.95 in January 2009. I never received them. They have billed my credit card every month for $14.95. I called my credit card company and stopped payment and closed the account. I noticed on my statement that there was a phone number along with the charge. I called and let them know they have illegally withdrawn $14.95 from my account for 7 months and I was going to call whoever I can that is connected with the state of GA to look into this company.

I ordered business cards from Vistaprint. The print on them looks okay but the size of the card is a few millimeters smaller than a standard business card. It looks like they were made on a home personal computer and printer--definitely not the impression I want to make owning my own business. I will not do business with them again. They credited me the cards minus shipping. But the problem is, I don't want to buy anything else from them because the quality was so shotty.

I placed a large order for our business: Window/door lettering, business cards, banner and long sleeve tee. Everything looked good except the print quality on the shirt. It was very thin and blurred (as if it had been stretched while it was being printed). My complaint is this: Contacting their "Customer Service", they make you jump through too many hoops that all lead to dead end results. Because they don't offer "live support" online, my only way of contacting anyone at Vista is to complete their "feedback" form, which I did. I received an automated reply saying I would be contacted within 2 business days. It is now the 4th day and no one from Vista has contacted me!

My complaint is with Vistaprint. I was recently laid off and have a couple of companies that I am an independent representative. I ordered (after countless emails) for 250 free business cards and to pay shipping and handling. I thought the deal was great. Three months later, I get charged twice for $14.95 per month and was told I was paying to be a member. All I was doing was purchasing business cards and did not see where I signed up to be a member.

Regarding my previous complaint about Vistaprint deducting an additional charge from my bank account for 300 checks, my bank said that they did in fact, issue me a credit. However, that was not recorded on my online banking account. For now, please put this complaint on hold, until I can confirm one way or another whether Vistaprint did or did not issue me a credit. Thank you.

I ordered 300 checks online for the advertised price of $9.99. The checkout process was so confusing and full of advertisements that I didn't realize until I checked out that Visatprint was charging over $11 for shipping and handling. I was furious and called to cancel my order, which within two minutes was deducted from my bank account. Feeling I got no satisfaction from their customer service dept (located in Jamaica, not the USA), I tried to call their Massachusetts office. They have about four different numbers for that office. When I called all of them, no one answered any of the lines. There is no CEO or CFO listed on their site for the Lexington, MA office. Something really stinks here. Finally, the 800 number rerouted me back to the Jamaica customer service dept.

I ordered business cards and return mailing labels from them on Apr. 2, 2009. I paid for it over the internet. VPrint gives you a sample website to look at and they give you an account number, small print to read, that says they will deduct $14.99 per month and $4.99 per site each month after the first month which is "free". I never put any ad in there and they swindle thousands of people into getting their money for a blank website. Then they will give the money back to your account and say you are canceling your subscription. This is fraud! I used to have a pet-sitting website that I paid for in advance with GoDaddy.com in 2004-2005. My bank had charged NSF fees to my account and I had no idea for 2 months that Vistaprint was doing this fraudulent deductions.

About a year ago, I sent for and received free business cards--two stamps with the same information. I received my first order and it was incorrect. But a few days later, I received the correct business cards. Now, on 6 June 2008, my bank account showed that I owed $14.95 and $12.99. Then, in December 2008, the $14.95 appears. In January 2009 through July 2009, again, I find the $14.95 and the $12.99 charges. I have had no dealings with Vistaprint (BUSINESSMAX or BIZMAX or TLG*GREATFN, each of which, I understand, is associated with Vistaprint).

In 2007, I made my last order to Vistaprint. It had double or shadowed printing at the top of the business cards. I paid the charge anyway. I continued to get bills from Chase. Since I have more than one account with Chase, I didn't realize that I was paying the 2007 Vista bill over and over. I contacted Chase and asked them to send me a complete accounting of my bill. They didn't; only the last six months, but that was enough to see that Vistaprint had been overcharging me for this single order, month after month. After contacting Chase again, they sent to Vistaprint directly. I spoke with a represent who said that indeed, I had been overcharged and they would send me a check. He then warned that this would take time. It has now been eight months. I would like the telephone number of Vistaprint as I cannot find it on the Web.

I use my credit cards for business online as many of you do. About a year ago, I got a free offer from Vistaprint for business cards, flyers etc. Backing Up: With a little backtracking and phone calls, many here at Fred Miranda (online photographer’s forum, well respected) got the offer too. Since I know professionally many of the photographers at FM, a few phone calls confirmed they got the same deal. Thus, perhaps, they were gleaning the email addresses from FM. I know Fred (site owner) doesn't sell email addresses like some sites. I ordered cards. They came. I was very happy with them, good quality as ordered, and then reordered some other stuff. That was okay too. Life was wonderful.

I responded to an offer for "free" business cards. I offered to pay $2.99 to have a blank reverse rather than a Vistaprint ad, and less than $6.00 for shipping. I received an e-mail from them alleging that I had signed up for a Vistaprint Rewards membership. I had not and was quite careful filling out the form they required. I had responded previously to a similar ad for "free" cards, but they came with an incorrect home phone number, an incorrect cell phone number and an incorrect e-mail address. That's why I responded the second time.

I just submitted a complaint about Vista Print but I have since talked to them and the matter seems to be resolved. Thank you.

I placed an order for some free business cards which I received promptly. Since then, however, my debit card has been charged by them with $14.95 on 7/16/09 and $59.73 on 8/5/09. I have no idea what the charges are for.

I ordered checks for my new business checking account. The box arrived three days before they said it would -- nice. However, the box was flimsy and inadequately sealed. There was just one piece of tape with the ludicrous printing on it saying "For your security!" The ends of the box gaped open and the checks fell out in transport. I now have to change my bank account to protect myself from these checks out there in the world. I can't even find a phone number to contact Vistaprint directly to complain, although I have sent a couple of detailed emails. It won't even do any good for them to replace the checks because now I have to close that account. I hope I won't have any trouble getting a refund, and if there are any financial consequences, if anyone fraudulently uses the checks, I will sue.

I am following up to my earlier post regarding an order from Vistaprint. I did receive my order quickly and with no problems. I will write again if I find additional/unauthorized charges on my account. However, I did verify with them that there were no other charges because I did not click on any other offers.

After placing an order for free business cards and post cards, they have taken money out of our bank account for the last 2 months. We do not seem to be able to get any satisfaction from the company when complaining. It seems they have canceled our details as requested.

These people are unreachable. I have 2 orders paid for and they keep changing the shipment date when I check my account. I want what I paid for.

I placed an online order for business cards. They arrived in a timely manner and were correct and were attractive. I charged the order to my Discover card. My wife noticed a few days ago that on our Discover card statement that we have been charged $14.95 every month since March by Bizmax which is another name that Vistaprint uses. I am extremely annoyed by the bogus charges.

They auto-charged our non-profit organization credit card for a club membership we didn't join. Hidden text and auto monthly charges are a ruthless practice and should not be tolerated.

After reading the many complaints, I realized that they all come down to not reading the fine print. When you go to buying a car or anything else, you read the fine print. The monthly membership is chosen when the customer opts for a $10 instant rebate on their order. For the free 1 year magazine subscription, you have the option to select or not if you've ordered more than $20 in product. You can opt to not select the magazine and print the rebate form for a $20 check that takes 7-8 weeks in my experience to receive.

I placed an order with Vistaprint. It tacked on extra return address labels but they were the wrong address. I looked for the option to change the order but was only given the option to cancel it. I did cancel and the site said I would receive a refund. I then went and placed my correct order and they asked for my credit card again. At no time was there an option for store credit. After checking my bank account, I realized I had been charged two times but no refund was given back to me. I contacted the company and was told I had a store credit. Had I known this or they told me this, I would have used it for the second order. But I don't keep much money in the account I placed in these orders and it did cause me to overdraw. The bank charged me $35 and I asked Vistaprint to refund me the $68.65 and the $35 overdraft charge. They refused obviously.

The numerous complaints against this company, in my opinion, are most likely true or likely to happen. In summary, I recommend that you read Vista's privacy and policy docs before conducting any business with them. Also, be very cautious and review each page thoroughly before moving to the next. In other words, get informed, pay attention and don't click or check anything unless you have read the details about the offering.

I have ordered many items from Vistaprint and have never had a problem. The items arrived in a timely manner (I even choose the slowest delivery option), and the quality has always been great. I have taken advantage of many of their "free" offers, just paying shipping. I admit that all those extra offers at the end are a bit annoying, but I, w/ others, take the time to read the fine print. I have and haven't had any problems.

I placed an order on Vistaprint.com today after having success with ordering from them in the past. After placing the order, I had a "pop-up" appear that their security certificate has been revoked and should not be trusted. I was alarmed of course and tried to contact the company at the 800 number listed on their site and was unable to connect with a human. I read many of the complaints on this site and became even more alarmed. I was able to find a different number for Vistaprint (781-652-6300) and spoke with a human who assured me I did not click on any other offers or rewards programs and that no other charges will be assessed for my order. I explained to her about the difficulty of contacting Vistaprint and that I read many complaints about the company. She was very helpful and courteous. I hope I receive the order as promised and that no other charges are assessed, as she promised.

Their mailing is crazy slow. I ordered something for a 2-day delivery, and it took almost a week. Lot of opportunity cost, lost.

I placed an order for free business cards and a rubber address stamp from Vistaprint. I am not exactly sure of the date, probably about a year or so ago. I used my debit card. Stupid, I know! Anyway, that was that. I am a very poor bookkeeper. No argument there. All my utilities are on a bank draft, but when I get my bank statements, I just sort of glance through. From 12/2008 through 6/2009 (so far), I have been charged $14.95 from BusinessMax, connected in some way to Vistaprint. Multiply $14.95 by 7 equals $104.65. I don't know that I will retrieve the money or not, but I want it to stop. Thank goodness for Consumer Affairs!

I ordered business cards from Vistaprint online. Order went fine. I paid with a VISA card. Business cards arrived on time and were very nice. I discovered just last month that Vistaprint Rewards has been billing my Visa card between $14 and $17 per month since then. The person who does my accounting did not know that there was a problem with a monthly bill from Vistaprint, so it never came to my attention that I was paying this monthly charge.