TruthFinder Reviews

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About TruthFinder

TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information and more. TruthFinder reports include data sourced from county, state and federal databases. Truthfinder accesses multiple public records stored on the internet and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members and even to check yourself.

Pros
  • Unlimited reports
  • Mobile app
  • Detailed reports
Cons
  • Must buy full month
  • No trial period

TruthFinder Reviews

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    3 featured reviews
    How do I know I can trust these reviews about Truthfinder?
    • 4,880,395 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 8 Reviews 1040 - 1240
    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Oct. 3, 2019

    I found the service very easy to use and navigate. The info I received was accurate and up to date. I would definitely recommend the service to any of my friends or family and use again if I had the need. The customer service was also very friendly and helpful.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 3, 2019

    Even upon needing to cancel this service, the customer service given was excellent! Sometimes you are made to feel uncomfortable when canceling the service but the young lady was more than pleasant. She certainly Deserves to be complemented! I would recommend this service to others. And if I ever needed the service again I would he is it again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 3, 2019

    Customer Service Rep was super nice and personable. She was helpful, courteous and made canceling my account painless. She was happy and sounded happy which was refreshing! If I need this service again it will definitely be through this company! Thank you!

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    Verified purchase
    Staff

    Reviewed Oct. 3, 2019

    I needed to investigate some general background and this product was spot on and very accurate. I was able to review the background information on the person I had questions and confirmed they would be a suitable person for employment in a sensitive position.

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    Verified purchase
    Staff

    Reviewed Oct. 3, 2019

    I was able to get the information I needed from your site and it was very helpful. I am not longer in need of your assistance, but should something arise again in the future I will be happy to go to your company. Today I called to cancel my subscription and your agent was very helpful, cheerful and quite nice. She did offer to lower the cost for me, but I declined as I am not in need of it now. I would also be happy to recommend to friends.

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    Verified purchase
    Staff

    Reviewed Oct. 2, 2019

    I was able to find possibilities matches on what was happening around me. Thank you so to the team that helped me cancel my membership and it was a pleasure working with Truthfinder!! I would like recommended this to my people!!

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    Verified purchase

    Reviewed Oct. 2, 2019

    The information that was provided included the following: current addresses, relatives both deceased and living, current telephone and mobile numbers, criminal records and their status. I was able to determine approximately where this individual might be incarcerated and the pending charges: DUI, Driving an unregistered vehicle, on an out-of-state suspended and revoked driver's license. This individual disappeared around Christmas time 2018 and has not been seen or heard from ever since. It is entirely possible that this individual is serving 90 days to one year for unpaid fines connected with his DUI charges.

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    Verified purchase

    Reviewed Oct. 2, 2019

    I believe that a single use price for a single inquiry would be a better option for those of us who don't need to use this enough to justify the expense. Maybe even monthly pre payment for a set amount of time or inquiries. I think it would open a bigger demographic for a wider market.

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    Verified purchase

    Reviewed Oct. 2, 2019

    I thought the information returned to me was accurate and helpful in making certain that no wrong data about myself was circulated. It helped me to clean out old addresses and the like from my current profile. I would definitely use the service again if needed.

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    Verified purchase

    Reviewed Oct. 2, 2019

    I was both surprised & pleased at the amount of information I was able to find out. So easy too. This is a great site & I’ll definitely recommend to all of my friends and family. I also found that all of the information was completely accurate.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Oct. 2, 2019

    Found the lost relatives. Very responsible and quick with answers. Am so happy with your service. Your site is well done and when I have spoken with people they have been very helpful, polite, professional and concerned with my service. Thank you. Will come back if I need help in the future and would recommend your site to others. Have a great winter.

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    Verified purchase

    Reviewed Oct. 2, 2019

    Cancellation. Thank you so very much, Caroline. You made my day! You provided me with the history, use, and service of my Truthfinder account. Truthfinder is outstanding, and so are you Caroline in providing closure to my account. Thank you and bless you.

    Sincerely, Dr. Marilyn ** 5 Stars Service

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    Verified purchase
    Staff

    Reviewed Oct. 2, 2019

    Woman I spoke to to cancel my subscription was extremely courteous and professional. Would recommend to others! I tried this website because I was curious and found that it very interesting how much information you can pull up on anyone!

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    Verified purchase

    Reviewed Oct. 2, 2019

    My experience was pleasant and was able to find what I was looking for and also some things I didn’t know were out there listed in my name that I was able to correct and remove. I would definitely recommend this product to anyone as it was a wonderful tool to help with my search. Thank you!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 2, 2019

    This site gave me all the information I was looking for and more. I was just making sure there was no criminal background on someone. Also the customer service was amazing when I had to call! They were very friendly and accommodating.

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    Verified purchase
    Staff

    Reviewed Oct. 1, 2019

    I was happy to be able to check unlimited records. The ones I checked came back as positive reports and gave me information that I didn't want to ask the persons involved. I checked my own and found one listed as a friend that really I had no contact with other than church attendance and don't know why she was included in my report. I also thought there would be more photos.

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    Verified purchase

    Reviewed Oct. 1, 2019

    Background of tenant in rental property for criminal history check and any lawful wrong doing associated with prior landlords. This was very helpful and I will most certainly use this company in the near future for any background checks.

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    Sales & Marketing

    Reviewed Sept. 30, 2019

    Seems to be a scam. They collect your info, feign to collect payment (although I am certain I will need new cards/accounts when the fraudulent charges show up). NOTHING HAPPENED - no info, no nothing. I was trying to find an email address so I could contact the parents of my friend who died of cancer. What a ripoff.

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    TruthFinder
    Response from TruthFinder
    Thank you for reaching out. We appreciate honest feedback — it allows us to do our job better. We apologize that you experienced technical issues during your search, but we want to let you know that we’re committed to making things right. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.
    Sincerely,

    TruthFinder Support

    Verified purchase

    Reviewed Sept. 30, 2019

    I signed up as I had a friend that I have known for 40 years and we lost track of people we knew back when and wanted to get in touch again. Well....LO AND BEHOLD! We were able to find and contact most of them. Sometimes it is enjoyable to sit around with a bunch of us old fogies reliving/remembering "the good ol days".

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    Verified purchase

    Reviewed Sept. 30, 2019

    The report gave an inaccurate assessment of my financial worth but otherwise was interesting. Other data such as address and so forth was correct. I would come back to Truthfinder if it was necessary for background checks but at this stage I have no further need of your services.

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    Verified purchase

    Reviewed Sept. 30, 2019

    I need to find my daughter Deborah ** 20 years old. Last time I hearing her is 5 years ago. Maybe she's live in Bronx. I try two months ago with your service and the address is possible chance and I need the phone number of her. Thanks.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 30, 2019

    The representative was very helpful and knowledgeable. She was friendly. She offered me a few promotions but wasn’t pushy. Excellent customer service. There was no problem with the phone service I received.

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    Verified purchase

    Reviewed Sept. 30, 2019

    I had many names, to update my information & update my personal records. This was done so I would be tuned in to what was and is happening regarding their situation, with their children and my grand children, and my other friends and family.

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    Verified purchase

    Reviewed Sept. 29, 2019

    Overall good experience. Provided with good info reflecting my purchased package. I would recommend to family and friends. Used a number of times and found out a lot of surprising information. I wont think twice to use again if and when any addition information I may need in the future.

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    Verified purchase
    Staff

    Reviewed Sept. 29, 2019

    The Truth finder will give you solid basic information. They have some connections wrong -- like my ex-husband's new wife shows related to my dead father. But I'm sure some secrets will come to light using it. I could see divorces/marriages/places lived/etc.

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    Verified purchase
    Customer Service

    Reviewed Sept. 28, 2019

    I signed up for your service earlier today, found the info I needed. When I called to cancel, I spoke with Teresa who handled everything I needed. If I needed this service more frequently I would continue. Thank you, Linda.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 28, 2019

    Very useful information with excellent presentation and customer service prompt. Questionnaire easy to follow and narrow person subject to report. Did not like the automatic 30 day need to cancel before being charged a continued monthly fee.

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Sept. 28, 2019

    Like I said not worth one penny. Wasted time and money. Found nothing at all. Wanted to keep upgrading me. The only good experience was customer service when I canceled. The girl Gwen was please and took care of my request right away. No hassling or trying to get me to stay on.

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    TruthFinder
    Response from TruthFinder
    We understand how frustrating it is when you can’t find the information you were looking for. We work really hard to make our reports as thorough as possible, but some states and counties do not release their records to the public which sometimes impacts the quality of our data. We apologize and will reach out to you privately to resolve this issue.
    Sincerely,

    TruthFinder Support

    Verified purchase
    Staff

    Reviewed Sept. 28, 2019

    I was very happy with TruthFinder and the information that you provided on the person that I was interested in finding out about. It help me provide background information on this person and how he was a fraud and used people in taking their money and lying to them about the products that he would provide. He definitely did this to many people. Thank you very much for your services.

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    Verified purchase

    Reviewed Sept. 28, 2019

    My experience was pleasant. Specially, it was refreshing not having to deal with an attitude because one is cancelling a subscription. What a relief to not deal with that. Thank you for your consideration, more especially when one has a terminal illness. Thank you!!

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    Verified purchase

    Reviewed Sept. 28, 2019

    Easy to use and accurate!! I've used to find old high school friends. Will use again thanks Truthfinder!! And would recommend to anyone to use Truthfinder, you'll be glad you did. Go on websites or by phone to have all information on old high school chums of long lost relatives.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 28, 2019

    I appreciate the information I sought being available. I no longer need the service but am satisfied with the information I received. I appreciate the professional and friendly response I received upon my request to leave the service. It was unusual in today's culture of hard sales. It was another plus for this service.

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    Verified purchase
    Staff

    Reviewed Sept. 27, 2019

    Real impressive, Good work. I have nothing else to add and if my few words are not good enough I'm so sorry. I am using this service only for a month and I have already cancel my subscription. Keep this going and good luck.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 27, 2019

    The rep I spoke with was very personable and professional. If she wasn’t a supervisor she deserves a high up position soon. She had awesome interpersonal communication skills. Thanks for the experience. I will definitely use the company's services in the future!

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    Verified purchase
    Staff

    Reviewed Sept. 27, 2019

    The man I talked to was very pleasant. He told me about rating. He explain I could use Truthfinder until 10/ 11 when it officially gets cancelled. The man also explain further computer generated messages. I am very happy of the service. If I need to use Truthfinder again.

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    Verified purchase

    Reviewed Sept. 27, 2019

    I was able to find the information I was looking for and I had no trouble canceling when I no longer needed the service. I will recommend this site to family and friends and let them know it was very easy to use and very helpful.

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    Verified purchase
    Customer Service

    Reviewed Sept. 27, 2019

    Detailed detailed information. Very useful investigative tool for trace skipping. Potentially useful for screening social relationships. Would be nice to know if a phone number is in service, or not. Ditto for emails. Happy with the experience. Would recommend to a friend.

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    Verified purchase

    Reviewed Sept. 27, 2019

    Back a year ago, I looked your program. I was not careful so I filled out the form, but not wanting to pay the charges, I thought I cancelled the order. The program did not cancel, and I was billed monthly. I used a bank card, I are rarely use, so I did not notice that the funds were taken out, every month until now. Your Service Rep cancelled the program, and promised to refund a 5 moth portion of the fees. I thank you for your generosity.

    Tom

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    Verified purchase

    Reviewed Sept. 26, 2019

    I used it a lot over the last 3 weeks to find friends from high school who had disappeared over time. Truthfinder gave me lots of leads not only in the person's immediate family but extended families too. And it was a little bit fun using it.

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    Verified purchase
    Customer Service

    Reviewed Sept. 26, 2019

    Got what I was looking for. I was searching for my son. I found him. Later, I was able to talk with him. I did find out that he no longer lives on State St. He still has the same phone number though. Customer service was great!

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    Verified purchase
    Refunds & Payouts

    Reviewed Sept. 26, 2019

    I was trying to find other crimes that a man had committed besides tax evasion but was unsuccessful. It didn't even show that he had a FEDERAL TAX LIEN against him. Truthfinder was very generous in refunding my one-month charge.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 26, 2019

    The only good experience I had joining this site was the help from the customer service representative Caroline who was very helpful and informative. The site only gave me things about the person I was questioning about things I already knew. I needed more evidence to which I feel was not provided. There was no person in question alias area which would have brought up more pertinent information. This site was a waste of time and money.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 26, 2019

    Helped me cancel without any issues. She was kind and courteous and friendly. All customer service agents for all companies should be that friendly and easy to talk to. Also, I didn't have to wait on hold forever.

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    Verified purchase

    Reviewed Sept. 26, 2019

    I had a wonderful experience with Truthfinder. It was easy to look up things and were very thorough. I definitely would recommend to others. If I ever need to check others back round again I wouldn't hesitate to use them again!

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    Verified purchase
    Contract & TermsSales & MarketingPricePunctuality & Speed

    Reviewed Sept. 26, 2019

    I wasn't sure what to expect. I was thinking this would turn out to be a sort of scam or your charges would be outrageous or your terms would be all in your favor. Not the case! I was surprised by your 5 day trial for a buck and everything I got for that low price. As I was solely interested in finding out what information was available on, I did not make any other inquiries. Plus, I felt that for the dollar, I would only look up myself-no need to have the company run up charges (as noted on several of pages where there appears the company would need to pay for the info it was gathering). All-in-all, I will have no trouble recommending your company and its services to my friends and colleagues. And the cancellation process was very easy and quick. Thank you. I plan on using your site again in the future.

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    Verified purchase

    Reviewed Sept. 25, 2019

    I observed a discrepancy on the report I was looking for. It did have a lot of correct info, but towards the end, it listed him as **! Thank You!! There was things that were incorrect and it was hard to fix the info.

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    Verified purchase
    Staff

    Reviewed Sept. 25, 2019

    Truthfinder provides a lot of information a great majority of which is redundant and irrelevant. It is impossible for Truthfinder to scrub the information available from public records. Therefore the information is of limited use. As a private individual I do not have the deed for information on many people.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 25, 2019

    All info was correct. Customer service is very helpful and answered all questions. I would use this company again. I'm very satisfied with the service and understand that the service would be helpful in many other ways like checking phone numbers you are not sure of or emails as well.

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    Verified purchase
    Staff

    Reviewed Sept. 25, 2019

    Excellent service and accurate. It is easy to use and doesn't take a genius to search for someone. If you want to find a list friend, this is what you use. I found my friend with one search, you can, too.

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    Verified purchase
    Staff

    Reviewed Sept. 24, 2019

    Caroline was very patient, skilled & thoughtful. She took care of my problem right away. I hope you have others as good as her. I was billed over a year for a service I did not use or need. Someone else was paying my bills due to my health, which is why it was paid without question.

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    Verified purchase

    Reviewed Sept. 24, 2019

    Due to information received via your site I was able to successfully locate a long lost friend and we have been reunited. This was only made possible by information gleaned from your site...I am so appreciative, and feel the monetary expenditure was worth every cent. Thank you!

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    Verified purchase

    Reviewed Sept. 24, 2019

    I was looking for my first boss, for whom I had much respect. I first reached one of his sons with the same name, then the friend I was looking for. He now has four grown males and one daughter. It was priceless to find him.

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    Verified purchase
    Customer Service

    Reviewed Sept. 24, 2019

    I was able to locate the individual I was looking for with no problem at all. When I decided to cancel the customer service was excellent! If you are looking for someone I recommend using Truthfinder. You will not be disappointed.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2019

    Albert is patient, kind, and made the call so easy. What more could you ask for?! He saw I was over paying and kindly asked to adjust my package to save me money. The best part is how efficient he was. No time was, only money saved. Awesome-Sauce, Albert! May the way you anticipate needs on a call and your good Karma continue to spread and serve you joy the rest of your life! Give him a raise.

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    Verified purchase
    Staff

    Reviewed Sept. 23, 2019

    Thank you for your site. It is very helpful! Thank you so very much for your site. It very much helped me out with a situation where my house was being broken into. I uncovered extraordinary info that really saved me from some nasty situations.

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    Verified purchase
    Staff

    Reviewed Sept. 23, 2019

    I enjoyed reconnecting with some old friends of mine thru Truthfinder. The operators that I spoke to both times were very helpful, polite, not pushy in trying to talk me into another subscription, AND, the most important thing, they were Americans that spoke English! Please remember that when it comes to hiring new people.

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    Verified purchase

    Reviewed Sept. 23, 2019

    Information on deceased cousin. I was able to find the value of her home and the amount that was owed against it. Established no other living relatives and that the county/state would claim ownership unless the back taxes were paid in full. This saved the trouble in deciding if and how deeply I wanted to become involved in the matter, especially for a house built in the time when asbestos was the most common building material in a city I'm not moving to.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2019

    I had thought that I applied for a one month subscription but noticed in my checking account that it had renewed. I call the number listed on my checking account. Albert answered and within seconds he resolved all of my concerns. This experience was spectacular from a Customer Support perspective. Thank you!!!

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    Sales & Marketing

    Reviewed Sept. 22, 2019

    Just opened my report - 79 pages long, containing no relevant information. More than 60 pages of "possible neighbors" and sex offenders in the area where the individual last resided. I have no idea what this information has to do with the individual I was researching. Also contained multiple pages of sales information of property purportedly owned by individual (I think) and prior and subsequent owners. Totally useless information. The whole process took way too long to ultimately obtain information I already had, i.e. birth/death dates, last known address, and relatives. Feel ripped off. P.S. the constant reminder that the information might be "shocking" is ridiculous!

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    TruthFinder
    Response from TruthFinder
    We’re sorry to hear you had a frustrating experience with the information found in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We will reach out to you privately to work out a resolution.
    Sincerely,

    TruthFinder Support

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 22, 2019

    Excellent customer service. Representative answered my question, was respectful & understanding regarding my account status. I had some medical issues and at this time I could not keep my account open. Offered some solutions, which I really appreciated, but informed him I could not keep up with the payments at this time. I will definitely use your service again when my financial situation is again stable. Thank you.

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    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Sept. 22, 2019

    Quick and easy peasy to look people up. Found all, but one person on here, but I probably pulled at least 30 people's background reports! Excellent customer service and didn't have to wait on hold to reach someone! Thank you for being easy!

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    Verified purchase
    Staff

    Reviewed Sept. 21, 2019

    A thorough service to facilitate reconnecting with friends & family. The staff is accessible on-line or by telephone to assist in navigating the searches on the site's useful and intuitive program. The personal data revealed is available publically and thus is neither intrusive nor improper in nature.

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    Verified purchase

    Reviewed Sept. 21, 2019

    Your information and presentation information is very useful and interesting. Unfortunately I was looking for some very specific information which I realize now would not be included in one of your general searches. Not to worry. What you could provide me will be very useful too. Best wishes with your product and every continuing success.

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    Verified purchase
    Staff

    Reviewed Sept. 21, 2019

    Locating niece. I was hoping for more current information. Your representative was very helpful, but what I was looking for was more current information. Please discontinue my account. I will register if there is another need. Thanks for reporting accurate information of her past history.

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    Verified purchase

    Reviewed Sept. 21, 2019

    The site was very easy to use unless your device was idle more than 15 minutes. In that case, you have to refresh to get reports to generate. There are a lot of options on this site, some not offered on other background check sites. The Dark Web safety check and Family Tree features were helpful and easy to navigate. However, there were several reports that contained erroneous information or mixed information mixed from different people and addresses on several reports. And some information that I knew should be available in the reports just wasn't there; even though it was public data. I'd say this site is 70-75% accurate. Overall it was a positive experience.

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    Verified purchase
    Staff

    Reviewed Sept. 21, 2019

    I wanted to see the report on myself and was pleased with the accurate information and quickly the report was finished. When I called to cancel my membership until a later date, I experienced a girl that was friendly and very helpful.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 21, 2019

    Would have liked to know a little more about the person's personal background. It seemed like all you have is teasers. One person I looked up says she's from California but everything I read here shows her from back East which I think is more right than what she told me but not enough information to prove it. It was fun though. Thanks.

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    Verified purchase
    Staff

    Reviewed Sept. 20, 2019

    Albert was, by far, one of the most knowledgeable, polite and professional people I've ever had the experience of speaking with. I called to cancel my subscription and, before doing so, gave me pointers and advice if I needed to use the service in the future. Overall, I was very pleased with my experience.

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    Verified purchase

    Reviewed Sept. 20, 2019

    Our Ex daughter in law took our granddaughter and left the state of Ill. We now know where they are. Thank you very much. We have not seen her since she was 2 years old. We can contact her because she is an adult. How ever we hope she will contact us. Her grandparents.

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    Verified purchase

    Reviewed Sept. 20, 2019

    This site is easy to navigate. I found what I was looking for. Straightforward. I highly recommend! Other sites are ridiculously complicated and impossible to find accurate information. This is the site you are looking for! Don’t waste time or money on others.

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    Verified purchase

    Reviewed Sept. 20, 2019

    Great CSR, a joy to talk to. I will be using Truthfinder again in future. I just do not need it on a monthly basis. The Information I received was thorough and trusted. I would recommend this source to others.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 20, 2019

    The rep was very professional and concise. He provided me with the answers that I was looking for. Also his tone of service was clear and very understandable. He met and understood the frustration about not receiving confirmation emails for both signing up and cancelling the account.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 20, 2019

    I only needed the service for a one-time query. I was super happy with the amount and quality of information. It was far and away better than another service I tried first. When I called to cancel my subscription, I was assisted by a wonderful gentleman (I think his name was Albert) who answered all my questions with great expertise and kindness. Overall, Truthfinder was a great experience for me, and I will DEFINITELY use it again when the need arises. Thank you!

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    Verified purchase

    Reviewed Sept. 19, 2019

    I have no way of telling if this is me on the watch list. The links are not very explanatory. The other information was really good though. Looking through the information I believe that improvement can be made in areas like the watch list stuff. In my review it looked like this belonged to someone else but it is hard to tell with the information being so vague and not thorough. Plus the names have no middle initial. Etc.

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    Verified purchase

    Reviewed Sept. 19, 2019

    I was about to get a report for myself to make sure that there was no negative items that I needed to be concern about. It was a great experience. I will recommend Truthfinder to my family and friends. I was able to look at all the information the is out there for me and my wife. I was very satisfy.

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    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Sept. 19, 2019

    Unfortunately I read the company provided marriage records and does not. It was the only reason I purchased the membership. Thankfully the rep was understanding and nice so he processed a refund that I was greatly appreciative of.... THANK YOU SO MUCH.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 19, 2019

    Provided timely, accurate information. Accessed many information sources, and gave options for the search if necessary. Have not found another source able to search so many sources. When I no longer needed the service, it was easy to cancel and confirmation was immediately forthcoming.

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    Verified purchase

    Reviewed Sept. 19, 2019

    I thoroughly enjoyed using Truthfinder. Found out things I wish I didn't know about friends but hey ... we're not all perfect that's for sure. I was happy to see my children had never been in any trouble. I would absolutely recommend this.

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    Verified purchase

    Reviewed Sept. 19, 2019

    I signed up for your 5 day $1 trial to find my estranged son. I put in his name and city and a nice report came up showing lots of data for me to make contact if the information is correct. I personally think it was a great report that I printed out. I would recommend your firm.

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    Verified purchase

    Reviewed Sept. 18, 2019

    The information received was thorough and confirmed another report that was received. It cleared accusations that were made towards to the individual I was inquiring about. They were false as nothing came up in your report. Thank you. I will recommend your site to others.

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    Verified purchase
    Customer Service

    Reviewed Sept. 18, 2019

    Checking to find out if the person I was looking for was still at the address I had from 20 years back. The information provided didn't give me that answer but did provide information that surprised me. At this time I assume he has expired.

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    Verified purchase

    Reviewed Sept. 18, 2019

    The check was as complete for the most part. I was satisfied with the results. No complaints. I will most likely reregister at a much later date, I have a lot on my plate right now. Thank you for your understanding of my canceling.

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    Verified purchase
    Staff

    Reviewed Sept. 18, 2019

    I was very pleased with my experience, I found people I was looking for. And that was my goal, I will recommend Truthfinder to others. When I canceled my subscription the young lady that took care of me was very helpful and polite. Unfortunately I do not remember her name, but she is a definite asset to the company.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 18, 2019

    Albert expertly walked me through getting my account with ease and humor - even though there was a mistake on the email address. He sounded confident and happy to help which is rare these days in Customer Service. I started the call with dread and was smiling at the end of the call.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 18, 2019

    When I called to get the service set up I spoke with Susan who was your service representative and Susan was extremely informative and very helpful! Susan deserves a raise. Every one of your representatives should be as good as her!

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    Verified purchase
    Staff

    Reviewed Sept. 18, 2019

    Truthfinder was inviting and realistic to get to the information I was looking for. It's important these days to find background information on some new people we meet. Jossolin was the customer service representative I spoke with to close my account. She was helpful and informative. I appreciate the service you provide.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 17, 2019

    Great product. Great customer service. The customer service representation is very kind, polite, sensitive and very understanding to customer needs. I would recommend the Truthfinder service to anyone needing assistance. They have completely satisfied my service needs and requirements and have been able to assist me on verification of potential new friends and associates.

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    Verified purchase
    Staff

    Reviewed Sept. 17, 2019

    Taddy did a nice job of canceling my subscription. It was no longer needed. She was friendly, outgoing, & easy to understand. This is a service we only need occasionally. We will use your service again in the future. Thank you.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 17, 2019

    The sign up for the service was painless. It was processed quickly and email responses almost immediate. A helpful service handled well by online info. Customer Service Rep. was helpful when closing the account.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 17, 2019

    Overall, it was a pleasant experience working with you. I was able to get the information I was looking for, quite easily I may add. When I called to cancel my membership, the girl was very pleasant to talk to, and handled my cancellation very professional. I will definitely return if I am in need of more information, and I will recommend Truthfinder to my friends.

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    Verified purchase

    Reviewed Sept. 17, 2019

    Your records proved valuable and accurate. I fully intend to utilize Truthfinder again in the future. I would appreciate any follow-up data on this request as you receive them in the future. I understand that my expiration date is September 20, 2019 for this temporary request.. Thanks very much.

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    Verified purchase
    Staff

    Reviewed Sept. 17, 2019

    Only problem I had was I know person I searched on had a felony conviction last year and this did not show on your report. All other info was accurate. Don't know why a felony over a year ago would not show on the Truthfinder report. If you could work on this then it would help other people running reports.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2019

    Wonderful service and information fast.. The best verification on same body also. Don't fear about this page.. I recommend 100% because you need to know about some person on quality and moral.. You can see who is near you and your family.

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    Verified purchase
    Staff

    Reviewed Sept. 16, 2019

    I used Truthfinder to help search for a lost family member. And to find out any information I otherwise could not obtain. It was very helpful to me and I was satisfied with my results. If you need help and or information about someone then this is for you. Thank you Truthfinder.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 16, 2019

    Very accurate response and attention to my needs. Top best app Truthfinder. Staff very friendly and courteous. I will recommend this application to my relatives, friends and people they need some information About searching for friends listed or not in contact.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 16, 2019

    I used Truthfinder to help a friend whose English is not great - when experiencing challenges using the phone, we called the 800# and spoke to Ayilana in San Diego. She was AMAZING, super patient and extremely helpful. Please recognize her for her great customer service!

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    Verified purchase
    StaffTransparency

    Reviewed Sept. 16, 2019

    Although fairly accurate the data is never up to date so useless as far as trying to contact someone but they do do what they say I guess it's best they can but it would sure be nice and I would keep the service if it was up to date. That's where you could actually contact someone if you desired. It was nice to be able to look up old friends from decades ago.

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    Verified purchase
    Online & App

    Reviewed Sept. 16, 2019

    I would refer others to this website for ease of researching your desired criteria for personal knowledge. In today's society, I would rather be safe than sorry. This is the ideal website to locate the unwanted. The website is well organized and queries are specific.

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    Customer Service

    Reviewed Sept. 15, 2019

    Most information is useless and that which is helpful is already easily available. Lists of names emails etc were not relevant. Obtained no information that was not previously known. Waste of money, social media information was limited.

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    TruthFinder
    Response from TruthFinder

    We’re sorry to hear you weren’t satisfied with our reports. We work really hard to make our reports as thorough as possible, but sometimes we are limited to what our data providers give us. We will reach out to you privately to work out a resolution.

    Sincerely,

    TruthFinder Support

    Verified purchase
    Online & AppStaff

    Reviewed Sept. 15, 2019

    Thank you Truthfinder for showing me the truth on who people are. In my experience you have not led me wrong. It gave me peace to let me know who I was dealing with. Sometimes I felt blindsided by people but when I went to check the app it was spot on... I should of checked the app beforehand. Also I recommend checking everyone because family members even surprised me. I owe my safety and security to you and the great Lord above!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 15, 2019

    Tiffany, was the most courteous and professional customer service representative I have had the pleasure to deal with in decades! She is clearly a great asset to your company and is very positive reflection on it as well. She handled my situation efficiently and with true professionalism.

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    Verified purchase
    Staff

    Reviewed Sept. 14, 2019

    She was terrific. Efficient and friendly. She took care of the issue and did a fabulous job. I called to cancel my subscription and she offered me a better alternative which I appreciated without undue pressure.

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    Verified purchase

    Reviewed Sept. 14, 2019

    I received a thorough background check on a particular person that I needed to do my homework on. Truth finder provided exact information I was looking for. It's a good source of information if you are looking for someone's criminal record.

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    Verified purchase

    Reviewed Sept. 14, 2019

    Everything was accurate, I didn’t find anything I didn’t want to see, so that was good! Easy to navigate the site and move on to the other listed to review their information as well. I just didn’t need the continued monitoring with the monthly fee so that’s why I asked to cancel.

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    Verified purchase
    Customer Service

    Reviewed Sept. 14, 2019

    The phone number to find my ex wasn't good but it did lead me to the number I did need to complete questions on my passport in a timely manner. Thank You, I couldn't have even applied without the information.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 13, 2019

    I tried to log in and couldn't. I am sure I did something wrong. I called and Cherise tried to help me, she is the sweetest. So I tried again, said I was locked out. l Called again and got Kris, and he tried to help me. Do not know what I did wrong but I appreciate all the help and hoping you all will straighten things out for me. Thank you so much Ruth. I REALLY ONLY HAVE ONE ACCOUNT!!!

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    Verified purchase
    Staff

    Reviewed Sept. 13, 2019

    Finding Old Friends. Great and amazing. I found a great friend that I went thru the Navy with 55 years ago. I also found another friend that I had not seen or talked to in 50 years. If you want to find someone that you have not had talked to or seen in a long time go to Truth Finder!!!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 13, 2019

    Helped my elderly mother find her nephew. Info given was easy to use. The site was helpful. We hope to reach him at the phone numbers and addresses given the site is a bit pricey, however it serves the purpose efficiently. When I called to cancel, I had no problem and the assistant was extremely friendly and helpful.

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    Verified purchase
    Staff

    Reviewed Sept. 13, 2019

    I have been being drafted for your services and not knowing why. Last summer I experienced an acute traumatic brain injury and have little to none of my recall until about April of this year. I’m still healing and I’m blessed. Looking through all my finances and other details of my life, I discovered I’m paying by bank draft, your services. To my great relief, I phoned your company and God connected me with the most wonderful service gentleman, Albert. He was so kind and gentlemanly and corrected my account. I couldn’t have been more pleased with my service. If all your employees are half the man or woman as Albert, you are indeed blessed. Please recognize him for his genuine kindness. The world needs more Alberts.

    Sincerely,

    Judy

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 13, 2019

    I called and had an issue with a charge and Varden took care of it for me with ease. I signed up for the service in error for two month plan. He had no issues reversing what I did. Thank you so much Varden for making my call easy. Tracey

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    Verified purchase
    Staff

    Reviewed Sept. 13, 2019

    Thank you for your very detailed information. I found it helpful. At this point in time, I found it no longer necessary to keep this service. Your representative was very helpful. Again, thank you very much. I will certainly recommend this service to others.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 13, 2019

    I finally found a site that provides many avenues to find what I needed. It was fast and had multiple search engines available. At a later date I needed help through customer service and they were friendly and courteous and took care of my issue. Thank you.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 13, 2019

    Whoever took my call is very professional! The wait time was about 4 minutes but the level of helpful information shared to me made my day:) I’d highly recommend giving her a raise bc I had a smile from start to finish.

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    Verified purchase
    Staff

    Reviewed Sept. 12, 2019

    Very helpful service, the person I spoke with was excellent. If she is an example of Truth finder, you have great employees. Continue to maintain the existing service standards and it will help for your service to be respected by consumers.

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    Verified purchase

    Reviewed Sept. 12, 2019

    Very easy to use. Awesome tool for research into family background. Great for anyone going on blind dates or interacting on social media. Find out who you are spending time with. Tell all your family and friends...the information is comprehensive and reliable.

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    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Sept. 12, 2019

    Ayana was very helpful! And kind. She resolved my issue diligently. I am happy she was able to return my money, since I cancelled online and even though I cancelled, the cancellation didn’t go thru and I was charged two more months! I was out of the country and didn’t check. I’m glad my issue was resolved.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 12, 2019

    Easy to deal with, informative, and reliable. Lisa from customer service answered and solved the one issue I had. Her questions and responses quickly found the problem and she helped me navigate the site. I used the service for background checks and personal queries, and received the information instantly. The customer service given and the action taken was quite pleasantly unusual from most companies. Thanks Lisa for being so helpful!

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    Verified purchase
    Staff

    Reviewed Sept. 12, 2019

    Gave recall the information I needed. Your customer agent was superb. Friendly, and extremely helpful. I will recommend you my friends. Your service game me very comprehensive details that I needed. You are to be commended for the way your employees handle your customers. Keep up the good work.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 11, 2019

    Found accurate information about family members, but the data bases were missing what I was looking for...I was looking for vehicle identification number (VIN#) on an asset as well as public military records. Customer service agent was friendly and informative but still could not find the information.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 11, 2019

    I had a workman on my property who did excellent work, but did not feel easy about him. Truthfinder gave me the answer for my feelings. He had 4 police encounters. I would recommend Truthfinder and give it a 5 star rating.

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    Verified purchase
    Staff

    Reviewed Sept. 11, 2019

    Having Truthfinder was great, the easiness to get the information needed was so sweet. Thank you very much. I will recommend this company to family and friends. People asked me, how did you find all that information? Now am going to tell everyone.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 11, 2019

    I called to cancel my membership & Terrance was very helpful. He was able to solve my issue with my incorrect email & fulfill my request. I am very pleased. I had spoke to an earlier employee who could not assist, so I called back. Terrance deserves 5 stars!

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    Verified purchase

    Reviewed Sept. 11, 2019

    Needed criminal history and current address. Police were unresponsive to providing information on a criminal involved in a traffic incident. Found Truthfinder online and got all the information I needed. Our attorney verified the information as correct and it saved us thousands in hiring a private detective to get same info. I will use this service again in future if necessary and have already referred this service to my friends.

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    Verified purchase
    Customer Service

    Reviewed Sept. 11, 2019

    Easy to understand and look up info. Awesome customer service. I will recommend this website to anyone who is searching for information they need. Very detailed information. Was able to correct my own personal info that I found on myself.

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    Verified purchase
    Staff

    Reviewed Sept. 11, 2019

    I had a very interesting experience. Was fun and easy to use. I found all the info I was looking for on the person I was checking on. It was useful and helpful in getting to know this person. Exciting.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 10, 2019

    I called when I realized that I had forgotten to cancel my subscription by the specified introduction date. The customer service representative was very helpful, she checked my account, saw I only used the account once and then credited me. TRUTHFINDER.COM LEGIT.

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    Verified purchase
    PriceStaff

    Reviewed Sept. 10, 2019

    Very thorough and the staff was very nice and not pushy at all. Offered me a discount on the monthly cost to continue, which was a great offer, but just not for me at this point. If I need to do more research I will definitely use Truthfinder in the future.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 10, 2019

    Effective. I needed to sue two people and therefore needed their addresses. It was quick and easy to do so. I was able to find the right people, search records to confirm, and get current addresses. Now I can go forth and seek justice.

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    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 10, 2019

    Book Research. With Truthfinder, I was able to find the information I needed quickly, thereby saving me a lot of time and money. The monthly rate is worth it if you are having to do a lot of background checks. I highly recommend TruthFinder to find what is needed quickly.

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    Verified purchase
    Online & App

    Reviewed Sept. 10, 2019

    I Truthfindered myself, I was really surprised how accurate this website is with public information. I'm 64 years old, and have forgotten and relived half of my Life. Very interesting, I would recommend this site to every body. Five Stars-Highly-Rated. Thank You.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 10, 2019

    Caroline was very pleasant and patient in helping my husband and I find our account and get it canceled for us. It took some time and she went over and beyond with kindness and courtesy. A genuine pleasure to work with!

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    Verified purchase
    Price

    Reviewed Sept. 9, 2019

    Trying to locate which background check my old job had on me was difficult to search for, considering this site showed no bad background checks on me. After asking friends and family a friend suggested me look into another high profile background check site, but it cost too much.

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    Verified purchase
    Installation & Setup

    Reviewed Sept. 9, 2019

    Good experience - very satisfied. Why do you need such extensive remarks? I don't like feeling over extended. I/we were pleased, gathered what we needed, followed instructions, and reviewed the information. Afterward, I closed the account. Would I use Truthfinder again? Yes!

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    Verified purchase
    Online & App

    Reviewed Sept. 9, 2019

    Found the necessary information needed before having workers come into my home. Information found helped with decisions I made on who did home remodeling. I was very happy with the easy use of the web site and ability to find the necessary information.

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    Verified purchase
    Staff

    Reviewed Sept. 9, 2019

    Truthfinder was extremely helpful in trying to locate 300 classmates for our 50th high school reunion last weekend. There were quite a few attending who haven't been to our previous reunions because we had lost track of them and couldn't find them to let them know of our get together. With truth finder I was able to locate quite a few who have moved around quite a bit. Thanks!

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    Verified purchase

    Reviewed Sept. 9, 2019

    When in doubt always trust your first instincts! This on-line dating is a treacherous experience. Better to find out some legitimate info from a reliable source than trusting what someone unknown may tell you. Sure, some things may match but then others will take you totally off guard. Well worth the money to find out and feel safe rather than sorry. I would recommend this site to others who are going through this process to ease their minds!

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    Verified purchase

    Reviewed Sept. 9, 2019

    I have used Truthfinder of and on for several years and found them to be outstanding. Always good information and very accurate. I would highly recommend using them if you are in need of information on someone you are doing business with or are in love with. :-)

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 9, 2019

    The Customer Service agent was able to find discontinue my service subscription even when I could not remember the email address I had used at sign-up. He was extremely courteous and helpful. I was satisfied with the service and had completed my research.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 9, 2019

    I was able to locate names, places and histories of people I was interested in. When I no longer needed this service, I called customer service and spoke with Caroline. She was very pleasant, helpful as well as professional. She is the epitome of customer service.

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    Verified purchase

    Reviewed Sept. 9, 2019

    I found exactly what I was looking for, gave me a little more info that I needed but that was ok. If you ever need to find out something about a friend, boyfriend, girlfriend, or employee you may be trying to hire, this is the website for you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 9, 2019

    I had problems with my bank account and a credit card account, within a 45 day time period, that had fraudulent charges, on both. My bank took care of everything, but I had to have new cards issued, contacting creditors to give them my new debit card and new credit card information. It was very cumbersome. After going through this, I opened an account with Truthfinder. They were recommended by Care Credit. It took a bit to input all of the information they wanted, but it was worth it. I received various detailed reports giving good and some information, that could be fraudulent. They were great over the next couple of months, sending me email notification of any new updated data.

    Unfortunately, I had a medical situation come up, that caused me to have to temporarily freeze my account for an undetermined amount of time. The office at Truthfinder, were extremely understanding, and told me that my file would be there if I wished to reopen it in the near future. I would recommend Truthfinder to anyone trying to compile their personal and financial data, while keeping it safe and secure. Thank You, Mimmaw.

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    Verified purchase
    Price

    Reviewed Sept. 9, 2019

    The information that I was able to receive from this site was well above my expectations. I got information that I didn't even know existed and was enlightened about the whole family that I was researching and trying to find out more about. The cost was worth every penny and it only failed me on one person's personal information largely due to the possible fact that this person requested her personal information not be disclosed.

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    Verified purchase

    Reviewed Sept. 9, 2019

    I've been searching for my daughter's mother for 49 years. My daughter is 50 years young...brilliant and beautiful. We are forgiving and I am happy that I've located her and siblings. Now, we must think of the most sensitive approach to proceed. Thank you, Truthfinder for your immeasurable help.

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    Verified purchase
    Staff

    Reviewed Sept. 9, 2019

    I have met people with online dating and I am cautious about who they are before I invest time and money with the relationship. I met a young lady and I wanted to know about her past and this service seemed to be the solution to my inquiry. This service delivered good information that was very helpful for me and allowed for me to make an informed choice.

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    Reviewed Sept. 8, 2019

    You can go all through the process and AT THE END, they tell you that there a fee for this "report". I don't have a problem with a paid service, if they let you know AT THE BEGINNING that there is a fee. This is obviously a corporate deception! LET PEOPLE KNOW AT THE BEGINNING THAT IT IS A PAID SERVICE so people like me won't waste our time going through this process only to discover the corporate DECEPTION!!

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    TruthFinder
    Response from TruthFinder

    Thank you so much for your feedback. We’re sorry that you were not satisfied with our services. While we wish we could provide all of the information to our customers for free, we do pay to access our data sources and it costs money to maintain our website and database. Please reach out if there's anything we can do to improve your experience.

    Sincerely,

    TruthFinder Support

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 8, 2019

    I found my long lost sister! Thank you, Truth Finder! This site was extremely useful & easy! The customer service representative, Sarah was prompt & courteous. I would recommend this site to friends & family in a heartbeat. I've been smiling non-stop since I contacted my sister. It was so good to hear her voice. All in all a wonderful experience!

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    Verified purchase

    Reviewed Sept. 8, 2019

    This report was extremely accurate. I'm 49 years old and a lot of my information was online. My daughter, who is 28 had even more details about her history online. Both reports were accurate, which gave me the added confidence to believe the other reports I viewed. I felt a little bit like I was snooping, but now I have peace of mind. I later called to end my subscription and even then Truthfinder was extremely helpful. Thank you for providing this service!!

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    Verified purchase

    Reviewed Sept. 8, 2019

    As always, I found relative in minutes. I have been using this site for several years to find Air Force buddies from 1966-1970. I suggest Truthfinder to everyone I meet who is searching for someone. It is easy to use and provides enough info to eventually find who you may be searching for. Great site!

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    Verified purchase
    Staff

    Reviewed Sept. 7, 2019

    I am definitely impress w this site. I found out my ex had another address he was keeping w a Guy on the side. I never ever thought he was gay but this was proof. I caught them snuggling on the couch, they didn't lock the door. He didn't know I'd use a site to check on him. Now I use it on all my dates. Or future boyfriends. It is hard to trust anyone these days.

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    Verified purchase
    Price

    Reviewed Sept. 7, 2019

    Was having a hard time finding my husband to serve divorce papers... The info on Truthfinder was right on point even down to a picture of the house! Thank you Truthfinder for making my search SO easy... was WELL worth the monthly fee for everything I found out.

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    Verified purchase
    Staff

    Reviewed Sept. 7, 2019

    It helped me get in touch with an old friend I haven’t seen in years and it’s a good information tool to check out your neighbors, your friends and just people you need to get in touch with. I recommend this website.

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    Verified purchase
    Customer Service

    Reviewed Sept. 7, 2019

    When signing up for this account I accidentally signed up for a subscription instead of a one time deal. Albert took care of it for me. Thank you so much. Very pleasant on the phone. Great customer service. Have a great day!

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    Reviewed Sept. 7, 2019

    I used the trial of Truthfinder in 2018 but got charged $30 tonight and they tried to Bill my card twice. This is outrageous, I’ve been on hold for 10 min. It’s 1 am here. I’m going to report fraud, also this is a new debit card so I have no idea how they got this information. STAY AWAY.

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    TruthFinder
    Response from TruthFinder

    We apologize for any confusion you experienced in regards to our billing system. When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on this page and in our Terms of Use. Additionally, all of our customers have the ability to look up their order history on the TruthFinder dashboard under My Orders and are sent a confirmation email for any orders placed on the site. We will reach out to you privately to work out a resolution.

    Sincerely,

    TruthFinder Support

    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Sept. 7, 2019

    The lady I talked to was so sweet. She went above and beyond to help me. She gets 10 more stars. Not only did she help me, she returned a refund for me because I forgot to cancel my order. Thank you for your service and I would recommend your service to others.

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    Verified purchase

    Reviewed Sept. 6, 2019

    I was very excited when I found Truthfinder online. I am grateful to find only positive information on myself at Truthfinder. I was glad to find positive information on my son and his wife and my daughter. Thank you very much for your work.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2019

    Had a good experience. Information I needed was available. Customer service was very helpful and professional. I would recommend this company. Website was very easy to use and all. The information you would want is available. I will use the service again and tell my friends about it.

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    Verified purchase

    Reviewed Sept. 6, 2019

    Tried to find my sister, with the help from our mother, and our brother. Tried three different cities she might have been, but the whole name is so very common, even with shortening the first name, or even a nickname just didn't work.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2019

    A great service to use and staff is nice when needing customer service. It's really the best background search I have used. The customer care service was friendly and did everything to make me feel like a customer should feel.

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    Verified purchase
    Staff

    Reviewed Sept. 6, 2019

    This website was easy to use and had lots of interesting info about criminal records, personal contacts, etc. Even looked up my own info just for curiosity. No trouble cancelling my subscription. Rep was very friendly and helpful. Would recommend this to a friend. Thanks Truthfinder!

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    Verified purchase

    Reviewed Sept. 6, 2019

    High School friend. I found out where they live, and a contact. The city where they work. I should have found information, a long time ago but didn't know where to look. It only took a short time on my computer to make a contact. Thanks for your help!

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    Verified purchase

    Reviewed Sept. 6, 2019

    The man I was dating had a criminal background and had been previously married. He told me he had never been married. Truthfinder helped me learn the truth about a man who was a liar and a criminal, that I had fallen in love with. Next time I will check sooner!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2019

    The customer service I received was outstanding. I cancelled my account because the information I wanted was not available on your service and the customer service representative was extremely helpful in getting my refund immediately & was courteous & apologetic that the information was not available. I would like for him to get the recognition he deserves.

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    Customer ServiceStaff

    Reviewed Sept. 6, 2019

    Gave plenty of info my wife was able to connect with her long lost family on first day of subscription! Couldnt be more pleased with the service we were provided. Cancellation process was smooth and easy as well and the telephone rep was helpful too.

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    Customer ServiceStaff

    Reviewed Sept. 6, 2019

    At first, I thought it was going to be a waste of time and $. But as I waited and saw the response I was getting, I was amazed at the information I received; was happy with what I received. I will definitely use this again if the occasion arrives. I was VERY PLEASED, with the young lady who helped me stop my subscription (can’t come up with the word I want). Thank you, Eleanor.

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    Staff

    Reviewed Sept. 5, 2019

    Because of your WONDERFUL SERVICE, I was reunited with a close friend from my past. I’m eternally grateful. First class service, all inclusive and professional and a secure procedure. Thank you so much. I will certainly recommend your service to my friends and anyone else that desires to find someone. There’s no substitute for the BEST and that is certainly Truthfinder.

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    Verified purchase

    Reviewed Sept. 5, 2019

    The process was very easy and the information provided was exactly what I was looking for. I am very glad I heard about and used "truthfinder". It prevented me from having a much bigger problem in the future. The potential tenant had been in trouble with the law for many years in another state. Since he was planning on moving in with my existing tenant, I may not have done my usual credit check. But something told me that I needed to use a service like "truthfinder".

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    Verified purchase

    Reviewed Sept. 5, 2019

    I was gratified that the Truthfinder's website was not a scam site and that the information gathered from the internet was accurate. I looked up myself first just to see what the site would find about myself and as before I was interested to see that the information was accurate and not loaded with a lot of erroneous scary information.

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    Staff

    Reviewed Sept. 5, 2019

    I was looking for information on my dad who just passed away, there was some information I didn’t know about him and his life, we didn’t really see each other in the past year. I guess finding out about his life was interesting, didn’t know he lived in different places, and didn’t know he was married 3 times. Your service was very helpful and I would recommend it everyone who wants to find things out out other people.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Sept. 5, 2019

    Glenda is a resort manager for this business. She gave me a phone # that is not good. I will file a dispute with my bank to get a refund of the funds I seem to have lost. I found that the name she gave me & the phone # were wrong. I changed my email as a result.

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    Staff

    Reviewed Sept. 5, 2019

    Easy do operate thru your programs and files. Found my ancestors and their subsequent families with no problems with little of information I had. Yes, I will recommend the Truthfinder to my friends and family. Direct contact with your employees was very helpful with their knowledge, patience and courtesy.

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    Staff

    Reviewed Sept. 5, 2019

    Work great. Confirmed a person I suspect of being a con, to actually be one. As a retired corrections officer. This guy kept giving me a hard time and lying about me. Trying to get me in trouble with employer. I suspected he was a con and verified it.

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    Customer ServiceStaff

    Reviewed Sept. 4, 2019

    Teresa helped me out today about how to use and explore Truthfinder so I accepted the new offer to continue using the Truthfinder. Teresa knows what she's talking about and have an outstanding customer service. Thank you very much for helping me out. I didn't have a hard time understanding her and she have a happy and vibrant attitude towards customers. She needs a pat on the back for a job well done.

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    Staff

    Reviewed Sept. 4, 2019

    The service helped me find an old childhood friend. I did a search on myself and a few relatives and found some minor inaccuracies regarding my relatives. Since I no longer needed the service, I cancelled today and the representative was very polite and helpful.

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    Staff

    Reviewed Sept. 4, 2019

    Very helpful in finding what I needed. I would consider using again in the future if I needed to. Any small business would benefit from using Truthfinder. I wish I had known about truthfinder 5 years ago, would have saved me a lot of anguish.

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    Verified purchase

    Reviewed Sept. 4, 2019

    The service was great. It provided me with all the information that I needed. The site was very easy to follow, some of the information was outdated just by looking at the information that it provided about myself but, overall great site. Thank you Truthfinder.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 4, 2019

    I called about my subscription, and Caroline helped me resolve my problem. She was very courteous and helpful. I will contact this company again if I ever need their service. Your customer service representative was awesome!! Please continue to be a great company to work with.

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    Customer ServiceStaff

    Reviewed Sept. 4, 2019

    In attempted to reopen my account and ran into a few bugs. Upon speaking with customer service I was treated with the utmost respect and received world-class assistance. The service has grown significantly during the past year in terms of features, functions, and detail. Very, very good service for keeping your family safe and leveling the playing field when researching associates. Also, the service lets you know where you stand.

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    Customer ServiceStaff

    Reviewed Sept. 4, 2019

    I have never used a service like this. I was trying to find my brother's marriage and divorce dates for a legal document. I expected since it was part of public records, that info would present. It did not, so I called to speak with a representative. She was very nice and helpful. She explained that with services of this kind, unless linked to a social security number (this service is not), you would not get marriage/divorce dates. She was nice enough to credit the fee I paid, since I was naive and did not have a good understanding of this type of service. While there, I did review my brother's record and it was accurate. There was a feature, I liked, and though I had no need for it today, it would have been halpful in past and that is "neighbor " information.

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    Staff

    Reviewed Sept. 4, 2019

    Signed up yesterday. More reviews when we have our HS (and maybe College) Reunion. Thank You so far, it’s great. Thank you to Customer Representative John ** in Iowa! John explained and guaranteed that the new Monthly Fee will be $16.95 (which includes phone numbers) starting on 10/3/2019. He also explained the $3.99 is a one-time fee for downloading pdf files. Excellent Work!

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    Customer Service

    Reviewed Sept. 4, 2019

    Looking for wife dad. I was able to find addresses, previous addresses, people who were neighbors, phone numbers but only one thing most numbers are not good anymore but at least you just have to keep digging and calling many times with close or shut doors at the end but you must be willing to continue and eventually you will crack the egg. Which we did. Thanks Truthfinder

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    Customer ServiceTransparency

    Reviewed Sept. 4, 2019

    I've used Truth Finder for various reasons and it has proven to be quite useful. I've used Truth Finder to pull background checks on families that I know, but don't "really know" before allowing my daughter to have a sleepover. I've used it to locate a family member who needed to be made aware of a death in the family. I would like to see it gather more up to date phone numbers. I will probably continue to subscribe periodically.

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    Verified purchase

    Reviewed Sept. 4, 2019

    I was able to find a long lost relative that I was worried about and had not heard from for awhile. I just wanted to confirm this individual was alive and well. Thank you for your support. I couldn't done it without your assistance. DF

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    Verified purchase

    Reviewed Sept. 4, 2019

    Truthfinder gave instant results me and people around me. I was able to get updated information on me and my family and friends. Also I able to get information on their friends and family. I am very happy with the results from Truthfinder.

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    Verified purchase

    Reviewed Sept. 4, 2019

    I had a great experience using this service. The information I received was helpful and accurate. Once done it was a breeze to stop the service. I will gladly come back and use this site for any future needs. I will recommended it to my friends and family for it's easy of use and the information that can be found and available.

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Sept. 4, 2019

    I was confused when I registered and thought I had already cancelled the membership after using your services for one day. I found Truthfinder to be helpful. I just didn't need it every month. Todi/Tadi (I can't remember how to spell her name!) assisted me and she was EXCELLENT! Great customer service! She offered to downgrade my membership but after talking with her she could see I didn't need the service and was able to cancel my subscription and issued a refund for September because I did not use the website.

    The customer service alone that I received makes me want to suggest these services (Truthfinder) to anyone because it was a helpful resource and Tadi was so friendly and professional and I like the fact she offered to downgrade me before just saying yes or no. She really is an exemplary representative and I thank you kindly for refunding my unused account. Thanks again and in the future I know where to go if I need some info! Best!

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    Punctuality & SpeedStaffTransparency

    Reviewed Sept. 4, 2019

    I had a good experience finding info about this person, up to date and correct, I Would recommend this site to anyone else. The info was delivered on time and kept me from making a mistake in my life. Thank you.

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    Verified purchase

    Reviewed Sept. 3, 2019

    There are definitely things about the person I looked up that I know exist and didn’t see in the report so I’m not really sure how accurate it is. Other than that not too shabby. I looked up myself. Pretty interesting.

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    Customer ServiceTransparency

    Reviewed Sept. 3, 2019

    Military service was the only thing I would change with your service. And that info was obtained by just a couple of phone calls. Otherwise, phone numbers were up to date and contacts were more than helpful in the search. Thanks.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2019

    First off I would of been happy if I would of paid the money and I was on the FBI watchlist. But to be mislead into thinking that Enron with the disclaimers is just wrong. A poor tactic to make me buy. Then the add ons to buy this and buy that was nothing but a mess. I was afraid to maneuver or I would incite a charge for things that should be included or better explained. I do not like being mislead. Now Kimberly was patient and calm taking on my unpleasant comments. Give her a raise. Kimberly turned my afternoon around being as understanding as anyone I’ve felt with on the customer service level and beyond. Thank you Kimberly.

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    Staff

    Reviewed Sept. 3, 2019

    I was interested in some information on a person living in our neighbor who we suspect had a bad record. Our suspicions were confirmed. We have children visit occasionally and wanted to make sure they were safe, especially when playing outside. So because of Truthfinder we feel safer. We also suspected that a relative of ours also had some even worse records of which were denied. Now we know and will act accordingly. Thank you Truthfinder.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2019

    Very happy with your service. Customer service (John) was the best to work with. My questions were answered by Truthfinder the two times I searched. Thank you for your help. Yes I would recommend to a friend and I have told my friends about your great service.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2019

    I was having some problems with my initial registration with Truthfinder and the representative was very patient and helpful and step by step took me through the process. She answered my many questions and also invited me to call back anytime with questions.

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    Verified purchase

    Reviewed Sept. 3, 2019

    I enjoyed talking to you and it went smoothly also. I had said my e-mail wrong and he caught it and you didn't hassle me about cancelling. Also it didn't take long after I was talking to you. If you want to check someone out I recommend this service. Thank you.

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    Reviewed Sept. 3, 2019

    I needed to get a background check on my ex daughter in law's boyfriend before allowing my grandchildren (I have custody) to be around him. I'm very glad I checked into his background. I feel that it helped keep my grandchildren safe.

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    Staff

    Reviewed Sept. 3, 2019

    Daughter's ex-husband. Although they are divorced, this man continues to be a thorn in her side. They divorced because of his multiple adulterous affairs. Sad for the woman but he has remarried. The Truthfinder site enabled me to find out detailed past and present information on him: jobs, activities, business associates and much more. I didn't want information unknown to us to hurt my granddaughters. Highly recommend this site.

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    Staff

    Reviewed Sept. 3, 2019

    Was impressed with information I received although I only inquired about my self to see if there was something I didn't like. But what was very impressive was the personnel I spoke with to cancel subscription. They were both friendly and professional to talk/deal with.

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    Punctuality & SpeedStaff

    Reviewed Sept. 2, 2019

    I called to cancel my membership, and I spoke with Matelda. She was professional and thorough, and she made the whole process quick and easy. I had the chance to talk to a supervisor, and I told him what’s good job she had done.

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    Verified purchase

    Reviewed Sept. 2, 2019

    When I heard about Truthfinder, I thought, NO WAY, I did it on myself and it showed me things about myself that I had completely forgot about. Truthfinder is #1. See for yourself and tell me I'm wrong. THEY KNOW IT ALL.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2019

    Confusion over charges and what do they cover. Are they renewed? She answered all the above to my satisfaction. She explained how everything worked and how to cancel the subscription when all my searching was completed. She also pointed out that I had used a second email address which resulted in having 2 subscriptions rather than one. We canceled the duplication so I will only be billed the one account.

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    Customer ServiceStaff

    Reviewed Sept. 1, 2019

    I was overall impressed with available information, but was hoping to see any possible negative criminal history or if it was protected legally. It appeared you are unable to differentiate between there not being any or it is legally protected for some reason. Thank you, and I would possibly use your services in the future or recommend you to others. The person assisting me via phone (Shaleese)? Was very pleasant and helpful. Give her a raise or make her a VP.??

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    TruthFinder Company Information

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    Truthfinder
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    www.truthfinder.com