TruthFinder Reviews
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About TruthFinder
TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information and more. TruthFinder reports include data sourced from county, state and federal databases. Truthfinder accesses multiple public records stored on the internet and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members and even to check yourself.
- Unlimited reports
- Mobile app
- Detailed reports
- Must buy full month
- No trial period
Helpful Reviews
ConsumerAffairs operates independent of TruthFinder and does not offer background check services. Per the TruthFinder terms, you may not use this service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require Federal Credit Reporting Act compliance. TruthFinder does not provide consumer reports and is not a consumer reporting agency.
What is TruthFinder?
TruthFinder is a search tool and background check service that lets you find nearly anyone in the U.S. by name, address, phone number or email address.
You can use the service to reconnect with family and friends or to view a person’s criminal history. You can also run a report on yourself if you want to see what information is available about you online. You cannot use the platform to screen employees, domestic workers, tenants or people who provide professional services, including tutors or doctors.
TruthFinder searches millions of public records and social network data across the United States and compiles all the information into one report. The report includes items like:
- Birth and death records
- Possible relatives
- Possible associates, friends, roommates or former romantic partners
- Detailed location information (current and former addresses)
- Contact information
- Education and jobs
- Social media profiles and dating profiles
- Assets, including owned properties and driven vehicles
- Criminal history, arrest reports and traffic records
Pulling a report on TruthFinder is anonymous, so no one will be notified when you perform a search or request a report for a particular person. The company has a free mobile app available in the Apple App Store or Google Play so you can make searches on the go.
TruthFinder cost
Requesting and receiving reports on TruthFinder requires a membership.
A one-month plan with TruthFinder costs around $28 per month. This fee lets users request unlimited standard background checks. Members can save money by purchasing a two-month plan for around $46. TruthFinder does not allow customers to pay for a single report, and you must contact the company’s member care department to cancel your membership.
TruthFinder FAQ
Is TruthFinder free?
Currently, there isn’t a free version or free trial of TruthFinder; however, Truthfinder offers a free search that provides preliminary information including age, location history and potential relatives. Most reputable background check services are not free.
How far does TruthFinder go back?
Results vary by person, but some reports go as far back as 15 years.
Can you do a background check with a phone number?
Yes. Through the company’s reverse phone lookup feature, you can search a phone number and receive relevant background information, including name, social media profiles, possible email addresses and locations.
Is TruthFinder accurate?
Yes. The more information you can provide, though, the more accurate your results are likely to be.
How do I cancel my TruthFinder account?
To terminate service, users must call the TruthFinder member care department.
Still have questions?
Is TruthFinder legitimate?
TruthFinder is a great tool for connecting long-lost family members or friends, but the company charges a monthly fee and requires you to call the member care department to cancel. As long as the product isn’t used for malicious purposes, it’s a helpful resource that lets you find family, friends or former colleagues. We recommend TruthFinder for its extensive reports, accuracy and affordable pricing.
TruthFinder Reviews
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- 4,882,793 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
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- Our moderators read all reviews to verify quality and helpfulness.
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- 4,882,793 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 23, 2024
Received great service and online help with TruthFinder. Thankful for the help/support provided. The information that I was able to collect was very valuable to me and to my family. I was able to make contact with them by phone to cancel service without any problem. Thank you again for your help.
Reviewed May 17, 2024
Unfortunately, she had passed over 11 years ago! After much searching & many years. Fast & easy to use! Highly recommend! Best search site I've found. I am sure I'll use it again as it was great! If you really want to find someone, I think you should try Truthfinder.
Cheryl - Thank you for taking the time to leave us feedback. We are delighted to see that you enjoyed your experience with TruthFinder, and we look forward to providing you with our services again in the future.
Reviewed May 9, 2023
I am working with a 95 year old woman to help her put together her list of her heirs. She knew who she wanted to leave money to, but had lost contact with several. Truth Finder was successful in finding the 3 missing individuals.
Reviewed May 11, 2026
I cancelled the account Last month after you billed me, now I was charged again and re-cancelled again last night. The first customer service agent was not helpful and I hung up on him. The second agent was more helpful. Now I hope that the reversal of charges that he said he processed will go through as he said. I believe your service is a scam and will not recommend it to anyone. The information I received was barely more than I already knew and a lot of missing information that should have been easy for you to see, relatives being the worst information you provided. Again, I think you are a scam and will not recommend you to anyone.
Hi Ernest,
Thank you for reaching out and sharing your experience. We want to take a moment to address your concerns.
Regarding the information in your report, we compile data from a variety of third-party data providers and publicly accessible sources. There are times when data may not be fully accurate or complete due to the nature of public records, and we always recommend using our reports as a starting point for your own research.
After reviewing your account, we want to clarify that there were no previous cancellations on record prior to your most recent contact with us. We can confirm that your account was successfully canceled online on May 10th, and during your recent call with our Customer Care team, the most recent charges were reversed. Please allow 3-5 business days, depending on your financial institution, for the reversals to reflect in your account.
We have also sent a follow-up email with additional details regarding your account. If you have any further questions, please don't hesitate to contact our Customer Care team at 855-921-3711, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.
Sincerely,TruthFinder Customer Support Team
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Reviewed May 8, 2026
Deception describes TruthFinder. I signed up for a one-time trial that required me to cancel. I canceled through their website only to find out that it did not happen and the billing continued. Talking to a their customer service person they could tell that I never used the service after the single first time.... followed by what I thought was a legitimate cancelation.... and they continued billing me. No reimbursement!
Hi RAS,
Thank you for reaching out and sharing your experience. We want to take a moment to address your concerns and provide some clarity.
After reviewing your account, we want to clarify that there was no prior cancellation on record. The service you signed up for was a monthly subscription, not a one-time trial. In accordance with applicable laws, all billing details and automatic renewal terms are clearly disclosed before payment is submitted, and users are required to explicitly agree to these terms before completing registration.
We also want to clarify that our service is subscription based, similar to any other subscription service. Billing is not based on usage — whether the service is used frequently or not at all, the subscription remains active and will continue to renew until it is canceled. This is outlined in our Terms of Use and communicated at the time of enrollment.
We can confirm that during your recent call with our Customer Care team a refund of the most recent charge was processed back to your original payment method. Please allow 3-5 business days, depending on your financial institution, for the refund to reflect in your account.
If you have any additional questions, please don't hesitate to contact our Customer Care team at 855-921-3711, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.
Sincerely,TruthFinder Customer Support Team
Reviewed April 8, 2026
Don't use this company. Save your money and go elsewhere. You can find everything they offer without paying a dime on the internet. If you don't purchase the year subscription, they charge you an extra $5-$10 for additional information. I was looking for old friends. I found everything they gave me before I got the report. Then charged me more because I looked for additional information. It was three month unlimited nothing just to get more money. I canceled immediately. I couldn't find a friend I was trying to narrow down. I immediately found them on my own.
Hi Kim,
Thank you for your feedback, and we are sorry to hear that your experience did not meet your expectations. We want to address a few points directly.
Regarding the subscription options, both our monthly and 3-month memberships provide access to the same features — the difference is simply the length of the billing cycle. With the 3-month option, you are billed upfront for all three months at a reduced rate. All of our memberships include unlimited Person and Address searches, meaning you are never charged on a per-report basis.
The additional charges you noticed were for optional add-on services such as Reverse Phone Lookup or Reverse Email Lookup, which allow you to search by a specific phone number or email address to identify the registered owner of that information. These are always presented as optional and are never automatically applied without your agreement.
TruthFinder is not the source of the data in our reports — all information is pulled from public records and commercially available data sources, and we can only display what is made available to us. We understand this may not always meet every member's expectations and we are sorry the service was not the right fit for you.
If you have any further questions or need assistance, please don't hesitate to contact our Customer Care team at (855) 921-3711, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.
Sincerely,TruthFinder Customer Support Team
Reviewed April 1, 2026
It’s a bunch of garbage. This website is FULL of incorrect info on people and WAS UNABLE TO PROVIDE EVEN one piece of information on anyone’s criminal/traffic records, financial info, etc. I just paid $35 for info that I can find in two seconds online (phone numbers and addresses). AND watch out for the sneaky additional add-ons after you pay and are FINALLY able to see some data. What a BIG waste of time and money! UGH!
Hi Lynn,
Thank you for your feedback, and we are sorry to hear that your experience did not meet your expectations.
TruthFinder is not the source of the data in our reports — all information is pulled from public records and commercially available data sources. Because our search is conducted by name rather than by Social Security Number, results are broader and less precise by nature, and we are unable to guarantee 100% accuracy or completeness. Source data is sometimes reported or entered inaccurately, processed poorly, or is generally not free from defect. There are also instances where certain records may not be fully accessible through public databases depending on the jurisdiction, which can result in limited information appearing in a report.
Our membership provides access to a variety of information including location history, names and aliases, possible family members and associates, phone numbers, email addresses, arrest and traffic records, bankruptcies, social media profiles, and more. Regarding the add-on services, these are always presented as optional and are never automatically applied without your agreement.
We can confirm that your account has been cancelled and a full refund has been issued back to your payment method. Please allow 3–5 business days for the funds to reflect in your account, as processing times may vary depending on your financial institution.
If you have any further questions or need additional assistance, please don't hesitate to contact our Customer Care team at (855) 921-3711, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.
Sincerely,TruthFinder Customer Support Team
Reviewed March 30, 2026
I am renting out a room in my home and wanted to check out some applicants as far as work history and previous dwellings. The second applicant I tried to get a history on, came back with NO financial history, no employent history, and no previous rental history. Odd, why else do people do a background history. Even more odd since the previous applicant I submitted, came back with a long report of many pages loaded with information including every traffic infraction, run in with police, misdemeanor and an assault with a deadly weapon conviction.
When I inquired why I could get no information on the first person, the company gave me some double talk about different counties allowed or disallowed different information to be included in their reports. Odder still is why one site liststhem as the #2 site for background checks and ConsumerAffairs by way of customer reviews gives them a relatively awful review. I always trust reviews and have chosen wisely based on them.
Hi Peter,
Thank you for your feedback. We want to address your concerns directly and provide some important clarification.
We want to advise you that TruthFinder is a public records search service intended for personal use only. Our services are not to be used for any business purpose or FCRA purpose, including decisions regarding the rental or sale of residential property, employment screening, tenant screening, or any other purpose that would necessitate FCRA compliance. We have a zero-tolerance policy for such use. For more information, please review our Terms of Use at https://www.truthfinder.com/terms-of-use/.
Regarding the varying results between searches, TruthFinder is not the source of the data in our reports — all information is pulled from public records and commercially available data sources. The availability of information does vary depending on the individual, the county, and what has been made publicly accessible. Not all jurisdictions release the same types of records, which can result in significantly different amounts of information appearing from one report to another. This is not a reflection of our service but rather of the nature of public records and how they are reported and released at the local level.
If you have any further questions, please don't hesitate to contact our Customer Care team at (855) 921-3711, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.
Sincerely,TruthFinder Customer Support Team
Reviewed March 22, 2026
Do not use this company or its services! Completely worthless! Outdated info or no info provided in the categories promised, Complete SCAM! This is not a free background check as advertised, avoid this company at all costs!
Hi Jeffrey,
Thank you for your feedback, and we are sorry to hear that your experience did not meet your expectations. We want to address your concerns directly.
TruthFinder does not claim to be a free service anywhere on our website. Compiling and maintaining an accessible platform for public record information requires significant resources, and our pricing is transparently displayed during the registration process to ensure customers understand the costs before proceeding.
Regarding the information in your reports, TruthFinder is not the source of the data — all information is pulled from public records and commercially available data sources, which may contain errors. Source data is sometimes reported or entered inaccurately, processed poorly, or is generally not free from defect, and our reports are not a comprehensive compilation of all available data. We encourage our members to use our reports as a starting point and to independently verify any information before relying on it.
If you would like assistance with your account or have any further questions, please don't hesitate to contact our Customer Care team at (855) 921-3711, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.
Sincerely,TruthFinder Customer Support Team
Reviewed March 1, 2026
Truthfinder tool is helping me find 2 lost loved ones/Childs. Preliminary research yielding results are dealing help in ways at least several - focus (mild potential/ADHD) & procrastination problems (1 child has missing several decades - still hope filled).
Hi Eileen,
Thank you so much for taking the time to share your experience. We are truly glad to hear that TruthFinder has been a helpful resource in your search, and we sincerely hope that it continues to assist you in finding the answers you are looking for.
If you ever need any assistance navigating your reports or have any questions, please don't hesitate to contact our Customer Care team at (855) 921-3711, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary. We are here to help.
Sincerely,TruthFinder Customer Support Team
Reviewed Feb. 16, 2026
I typed in my own phone number which was connected to someone else that I wanted to see info from. It showed me a tiny bit, then took me through several loading screens before ending on a paywall of $35 A MONTH! This whole process took about 30 mins, just to end up with nothing. I KNEW something sketchy was going on, I didn’t know exactly what the reason for all those loading screens was, and I still don’t. Just say there’s a paywall at the beginning! All the other shady apps do! Sad, they have more integrity than this nonsense!
Hi Kiki,
Thank you for your feedback, and we are sorry to hear that your experience did not meet your expectations. We want to provide some clarity on how our service works.
TruthFinder does not claim to be a free service anywhere on our website. Compiling and maintaining an accessible platform for public record information requires significant resources, and our pricing is transparently displayed during the registration process to ensure customers understand the costs before proceeding.
Regarding the loading screens, the process of compiling a report does require our system to search through multiple public record databases, which can take some time. We understand this can feel lengthy and we are always working to improve the overall user experience.
We also want to clarify that searching by phone number will show you who the number may be registered to and any associated information available through public records. As with all of our reports, the data is pulled from publicly available sources and may not always be complete.
If you have any further questions or concerns, please don't hesitate to contact our Customer Care team at (855) 921-3711, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.
Sincerely,TruthFinder Customer Support Team
Reviewed Feb. 13, 2026
50th class reunion. Have searched for free 2 yrs. Have all but about 40. Purchased this to help locate last 40 classmates.. What a piece of junk. No different than free searches you use. Don't waste your money on this. You get absolutely nothing more. You search people. It doesn't even show a history they lived in our town???? How stupid is that??? Fraud and false advertising. Better off keep trying using Google. No benefit at all. Every number I called (22 so far) either wrong nunber or disconnected!!
Hi John,
Thank you for your feedback, and what a wonderful effort — tracking down classmates for a 50th reunion is truly a meaningful endeavor! We are sorry to hear that our service did not provide the results you were hoping for.
TruthFinder is not the source of the data in our reports — all information is pulled from public records and commercially available data sources, which may contain errors. Source data is sometimes reported or entered inaccurately, processed poorly, or is generally not free from defect, and our reports are not a comprehensive compilation of all available data. We collaborate with our data providers to ensure reports are as accurate and complete as possible; however, occasional inaccuracies may occur due to limitations in public data or multiple individuals sharing similar identifying details.
To enhance your search experience, we recommend using the 'Refine My Search' option after performing a search, which allows you to add more identifying details to help isolate the correct report. We also recommend searching by maiden name for classmates who may have changed their last name over the years, as this can sometimes yield better results.
We encourage you to use our reports as a starting point for your own due diligence and to independently verify any information before relying on it. If you need any assistance with your searches, please don't hesitate to contact our Customer Care team at (855) 921-3711, Monday through Friday, 7:00 a.m. – 4:00 p.m. Pacific Time (10:00 a.m. – 7:00 p.m. Eastern Time). Holiday hours may vary.
Sincerely,TruthFinder Customer Support Team
Reviewed Feb. 13, 2026
Simply: Don't advertise free information when the only one giving free information is the searcher. Going through all of those layers and having to give email address only to find you can't get anything unless you pay.
TruthFinder Company Information
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- Truthfinder
- Website:
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