TruthFinder Reviews
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About TruthFinder
TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information and more. TruthFinder reports include data sourced from county, state and federal databases. Truthfinder accesses multiple public records stored on the internet and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members and even to check yourself.
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TruthFinder Reviews
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Reviewed April 16, 2020
It was ok but just wasn’t what I was really looking for. I appreciate your service for me but I wasn’t interested in my experience with the site. Thank you very much for deleting my account & my refund. Thank you. Becky **. Have a great day.
Reviewed April 14, 2020
Josue was absolutely wonderful! He helped me through the entire PDF process, etc! Excellent, kind employee!??? He could not have been more concerned and helpful! Really have enjoyed this entire experience! I will definitely use this service in the future to connect with relatives.
Reviewed April 8, 2020
Truthfinder was professional, efficient and informative. I always received excellent insights and support from this website as well as office staff. Can't recommend highly enough for businesses in identifying qualified employees. They are highly responsive to your needs and offer a very professional product--easy to follow and use.
Reviewed April 8, 2020
I was able to contact the person I had been looking for within a few minutes. I had searched for this person for weeks before using Truthfinder. It was well worth the monthly subscription cost. The report was accurate and complete and cancellation of my subscription was simple.
Reviewed April 2, 2020
This is a great way to find old school friends that you lose contact with. Truthfinder is user friendly and a quick way to locate anyone. Would use this again. I would recommend this to family and friends if they wanted to locate someone they have lost contact with.
Reviewed March 25, 2020
Great customer service. Representative Sarah was very professional & courteous & very knowledgeable. Good customer service is difficult to come by, however, Ms Sarah represented Truthfinder in such a professional way that I would recommend this agency to friends in the future. Please recognize Ms Sarah for her good work, patience and dedication.
Reviewed March 18, 2020
When you need to find someone, every route is laid out for you-current & last known addresses, phone numbers, emails, previous neighbors. Following these leads allows you to perform a successful search. I would recommend TruthFinder to anyone who needs to locate folks.
Reviewed March 11, 2020
I had an amazing experience with the customer service representative. Very quick, professional, and one of the nicest reps I have had the pleasure of speaking with. I also wanted to comment on the service itself. It is very easy to use and the information was correct. In fact; I looked up myself, just to see how accurate it was. WOW!
Reviewed March 11, 2020
Great experience with the service. I was at a very special place with a great experience and a great atmosphere with this service. When I needed information this service provided all the information I needed. I would recommend this to anyone who is searching for information.
Reviewed March 10, 2020
I spoke with Jake and he actually told me that I can get a discount so I kept it. He was very friendly and helpful assisting with the customers needs. I’m really enjoying the Truthfinder, very interesting and I would recommend this to anyone who is interested in looking up old friends and family. So many valuable and interesting things about truthfinder.
Reviewed March 10, 2020
Was able to find specific information I was looking for accurately with no issues. I was able to find home values, background history, criminal history, was a pleasure to learn things about friends about family that I had no idea previously.
Reviewed March 10, 2020
I used this site to find a long lost friend. It’s great software I have recommended it to many people. If you’re looking for someone from your past or just want to check out a new Acquaintance this is great software to do that.
Reviewed March 7, 2020
I found shocking information on a disgraced Lutheran pastor who I dated for a short while. The lying, perverted minister, who was forced to resign from his church, then decided to fake his education credentials, using my former university! The information lead me to an employment site. There were crossmatches between the two sites, and Truthfinder also revealed his date of birth, and clergy record for confirmation. Thank you Truthfinder.
Reviewed March 7, 2020
This website is fairly accurate, info is good, customer service is excellent, will re-enroll when needed at a later date. I wish all sites like this one were as easy to use and the user could get the quality of customer service that I experienced. Would highly recommend this site.
Reviewed March 6, 2020
Enjoyed using this site very much. Found some college friends and distant relatives. I think this site offers the most up to date contact information and it is easy to navigate.. My only complaint it putting in the state every time when there is no change. Very detailed info.
Reviewed March 6, 2020
Great customer service and very helpful. I hope to use your service in the future. My first attempt failed and and was given a refund when I hit the wrong button. The woman on the phone was very helpful fixing things for me.
Reviewed March 3, 2020
I used this site out of curiosity. The check was on myself and people I'm connected to, especially my ex husband as I have heard some comments that there was a lot of things he didn't tell me about from his past.
Reviewed March 3, 2020
The experience was Wonderful, accessing the App with ease, the Special rates were good, most of the information was spot on. I know that the information is gathered by name base, not by Social Security numbers, so people with the same name can be under your information. TRUTHFINDER is WORTH EVERY PENNY!
Reviewed March 2, 2020
I called to cancel my account because I just didn't use it enough to justify the monthly fee. I spoke with Chris, explained my situation to him and he offered me a better rate which works out perfect for me. Thanks to Chris for allowing me to remain a customer!
Reviewed Feb. 27, 2020
Truthfinder was very helpful in solving questions about a few persons of interest that I have been dealing with for a long time. I find Truth Finder to be very accurate in their descriptions of the individuals that interested me helping me keep myself safe from Scams and Fraud in my every day dealings.
Reviewed Feb. 27, 2020
Surfing web for government information. I clicked on Truth finder and was going to click off when the idea of searching my name came to me. I was very impressed with the information and to what depths it dug. It returned a complete and comprehensive dossier. Kudos to all involved with Truth Finder!
Reviewed Feb. 26, 2020
Roger was extremely attentive, caring, understanding and knowledgeable how to handle my specific request in an efficient and professional manner. There should be 100’s of him with every company... HE CARES and cares about the client. 0 clients =‘s$0 revenue and benefit to both parties. He would make so many companies shareholders appreciate him sooooo much.
Reviewed Feb. 25, 2020
Hands down great customer service. When I needed help, Truthfinder was just a call away.. I would not hesitate to recommend them to a friend. We were able to use the service to help protect our family by arming ourselves with information that we were only able to obtain through truthfinder.
Reviewed Feb. 25, 2020
This was very helpful for sure. Even the customer service person I dealt with was so kind! I would recommend this to anyone if it is for a job hire or for your dating daughter. Never can be too careful in this scary world.
Reviewed Feb. 25, 2020
I needed to cancel subscription due to the cost of services. Thanks for the great customer service your company has! I appreciate the ease I had in the cancellation. Your company's customer service was the absolute best. Thank you for making it easy to cancel if needed.
Reviewed Feb. 25, 2020
It’s actually very useful. I think most people should try it especially if you’re on any social dating sites. Very easy to use. Very detailed. I would agree to get it. It’s awesome, And like I said it is great to use it. If you are dating someone you can always check them out so you know about the person You’re going to date.
Reviewed Feb. 25, 2020
Representative was very personable and polite. Took all the information without any pressure. Was very pleased with the information I was able to find on the site. I was able to take care of some things I needed to clear up and be in contact with an important person. Believe your site is handy.
Reviewed Feb. 24, 2020
This website is a fraud. Do not waste your money. You will not find out anything about the person you are researching and in fact, their only goal is to get ahold of your personal information. Beware!!!!
We’re sorry to hear you had a frustrating experience with the information found in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We will reach out to you privately to work out a resolution.
Sincerely,TruthFinder Support
Reviewed Feb. 13, 2020
This company does not take into account the what, why, or how someone found themselves in a bad problematic situation. All it does is rely on public records that are not completely honest. In my case, it states that I have 10 criminal background arrests, convictions, or who knows what exactly. It needs to know the why someone has been targeted by the authorities. Oftentimes, due to the for profit nature of the judicial system, those who have been wronged fall victim to misleading information that does not TRULY characterize someone. It's reason for the call for judicial reform in this country. Truthfinder needs to change its name to public for profit finder information or something along those lines.
In this County, the most profitable organization in it is the county jail. It makes more money than ANY corporation in it. Caging people is the biggest money maker in the county I live in. The streets of TB are vacant after 12 pm. 20 years ago, it was the opposite and people were out enjoying themselves, meeting other people, dancing, etc. Now we just work, sleep, spend all our time on a phone or computer, and my excitement now is going to the gym..oh boy!
We’re sorry to hear you weren’t satisfied with our reports. We work really hard to make our reports as thorough as possible, but sometimes we are limited to what our data providers give us. We apologize and will reach out to you privately to resolve this issue.
Sincerely,TruthFinder Support
Reviewed Feb. 11, 2020
Beware of the tactics of the accounts provided on this site, I purchased a one time access and found I had been billed for a premium access account, unfortunately it went unnoticed for a period of time because I wasn't expected the charges.
Hi Kathleen,
We apologize for any confusion you experienced in regards to our billing system. When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on this page and in our Terms of Use. Additionally, all of our customers have the ability to look up their order history on the TruthFinder dashboard under My Orders and are sent a confirmation email for any orders placed on the site.
The use of this website is subject to the following terms of use:9. Membership Plan Offers And Modifications
STANDARD BACKGROUND REPORT MEMBERSHIP PLANS.
TruthFinder offers several Standard Background Report Membership Plans.
Unlimited Person Reports Membership with Report Monitoring: Your membership will automatically renew every 30 days unless you cancel before the start of the next term. TruthFinder will charge the recurring membership fee of $27.78 to the same payment option you use today until you cancel. To cancel your subscription, call (800) 699-8081 between the hours of 5am and 10pm Pacific.
We will reach out to you privately to work out a resolution.
Sincerely,TruthFinder Support
Reviewed Feb. 11, 2020
It is not right that there are HIPAA laws in all areas of our personal lives and records but I can search this crap and see my whole family listed. There has to be a law against this. Anyone could search this and find out all kinds of personal information. Beware to everyone! This is outrageously wrong.
We hate to hear you're unhappy with our service. All of the information contained in our reports is part of what is referred to as the "public record." If you would like to have your background report removed from our site, you may request to have it opted out at www.truthfinder.com/opt-out/ .
Sincerely,TruthFinder Support
Reviewed Feb. 10, 2020
Truthfinder is full of old news and untrue information. I have contacted them three times to tell them I am not this person they have me listed under and to remove this person whose birthdate is in 1900 from my profile. The person lives in Austin And I emailed at least four times to tell them that my middle name is not Nichole. I was born in 1978 and I have never been to Austin.
Even after I cancelled my debit card because I got tired of them billing me four times a month, they somehow are billing my account even after the card cancellation. I went through every email to use to make sure that I didn't have any accounts I may have forgotten and each one shows I haven't been billed since 2018 but my bank account states otherwise.
They will not do refunds even if you have not used their site. This site, Been Verified, Spokeo, as well as Intelius and a slew of other sites like these are ripping people off and taking advantage of convicted felons who already face adversity by claiming they can keep your felonies from showing on your record which is fraud and of course is a lie.
Folks you're wasting your money with these people. You can log into your local county or district clerk or dps.org if you're in my state, Texas and get the same info for free. It is after all public record. I have tried canceling my account which they make difficult for you. You shouldn't have to call customer service to cancel a subscription. People today do not have the time or energy for that. I am sending them my fourth email today to let them know.
From now on folks, remember to use your county clerk, bop.gov or the district clerk or other .Gov resources which are free. Trust me. Where do you think these people get their info. It's obvious the owner of these sites and or the people who own them knew someone who worked for a government entity or is some sort of hacker (whether ethical or not) which enabled access to this info. The other theory I have is this is just someone who knew like myself about free govt background check resources whose info is way more Thorough and up to date. Their system lumps you in with people who are not you which is unfair and potentially damaging to one's credit that is if any creditors are dumb enough to partner with these sites.
Been verified, intelius all of them are no good. I didn't realize this until I started studying computer science because I was wanting to change my life and not get left behind by technology. These people are part of what creates a blanket of fear and paranoia in America. Yes I am a convicted felon. My felonies in most states are misdemeanors. Possession of a controlled substance less than a gram which is a victimless crime but organizations like these take advantage of people and they are the real criminals.
We're really sorry to hear that you had a bad experience on our site. Our data is obtained from public records and various other records sources. We are always working with our data providers to get the best information possible, but as our Disclaimer states, there are some cases in which the information may not be 100% accurate. This is due to variables like clerical errors, slow processing times, and discrepancies between states over what is considered “public record.” There also exists the possibility of false positives, and more than one individual with the same name and basic information may match up with many other records.
If you would like to have your background report removed from our site, go to www.truthfinder.com/opt-out/ or reach out to us at 1-800-699-8081.
You are reminded to review our Terms of Use. Specifically, Truthfinder is NOT a Consumer Reporting Agency. Our service and the information we provide cannot be used to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance. We sincerely apologize for any inconvenience you experienced, and we will contact you privately to work out a resolution.
Sincerely,TruthFinder Support
Reviewed Feb. 10, 2020
I work in telephone service customer service as well. And it is so uplifting to know that there is still companies out there that care about having excellent customer service. I rate Truth finder 5 stars in customer service. I thank you for assisting me with my problem.
Reviewed Feb. 10, 2020
During my recent call into customer service was pleasant and product. My concerns were addressed very professionally by Caroline with no time wasted. Our conversation was positive and uplifting even though it was early in the morning. If needed, I would certainly do business with Truthfinder in the future.
Reviewed Feb. 9, 2020
Wanted to know why there was no financial info in person I was checking. Rep said it because there was nothing negative showing up. It would have been more clear if the wording said there was no negative info rather than there was no information.
Reviewed Feb. 8, 2020
This website is a wonderful tool for anyone to use. I would recommend this service to anyone I know. You would be surprised at what this service does for a person's peace of mind. In today's world of technology you have to try and protect your information.
Reviewed Feb. 7, 2020
Knowledgeable and caring customer service - - it is easy to do one search and cancel after you have your important information. The customer service rep was very understanding about only needing to do one search and realistic that one search is all that is needed once in a while.
Reviewed Feb. 7, 2020
I was very happy with your service,, I was able to get the information your service provided and was successful in getting in touch with his wife,, sadly he passed away,, but I was able to speak to his wife about the great memories.
Reviewed Feb. 6, 2020
Using this service was super easy, saved me hours of time, was amazingly accurate, and was inexpensive. I was able to use the app when away from my desk which was extremely handy when on the go. I recommend Truthfinder to anyone who needs to locate someone quickly, but that's not all Truthfinder has to offer....you can learn where the person lives, their family and acquaints, where they work, even what car they drive!, and tons more information. Highly recommend!
Reviewed Feb. 6, 2020
I found this site very helpful and easy to use. I had contacted Truthfinders office twice and they could not have been more professional and very kind. I also tried 2 other sites that had little to no accurate information. So glad I found Truthfinder - would definitely use them next time I need to do a search.
Reviewed Feb. 5, 2020
Good site for people who lost contacts, school friends, old girlfriend, even for any of your employees. You will be surprised to see the details about that person. Love this site and I recommend to everyone. It works all over United States.
Reviewed Feb. 5, 2020
Looked up old friends and found the information I was looking for like where they're living now, etc. It was easy to do and I would recommend it to people. I was even surprised to find a couple of them are deceased.
Reviewed Feb. 5, 2020
The nice woman I spoke with this morning was hands down the best customer Experience representative a company could hope for. Well done hiring helpful, considerate humans who are able to solve issues without reading a script. I will recommend this service to my friends and family if-when needed.
Reviewed Feb. 5, 2020
I found the information accurate and quite useful. The only downside to all these services is the evergreen opt in and needing to call to cancel. I don't consider this business model to be ethical, transparent and above board. This applies to all such services, not just Truthfinder's.
Reviewed Feb. 4, 2020
I used this service to verify information and locate people for my efforts with my family ancestry. It enabled me to find and contact family members that I was unable to locate. The information provided was valuable to my efforts.
Reviewed Feb. 4, 2020
Agent did very well to placate me by refunding a subscription I requested as on a one time basis when I signed up and re-subscribed me at a lower rate; I was very appreciative of her handling the situation in such a professional manner.
Reviewed Feb. 4, 2020
I had lost track of 2 family members that did not have an online presence. I also needed to find a former customer that owed me a significant amount of money. It was very helpful in finding them. I would use it again. When I cancelled the subscription, it did not go through. Truthfinder was prompt in taking care of the problem.
Reviewed Feb. 4, 2020
I was going through a very difficult time in my life with a certain person. Truthfinder helped me find extra info on them and I won my case! More importantly, my son is safe with me. Thank you for everything Truthfinder!
Reviewed Feb. 3, 2020
I wanted to find out if there was any grossly inaccurate info regarding myself. I was also curious about a few old friends I haven't heard from in a long time. Your service provided excellent and correct information on all of my searches. Thanks, Dan
Reviewed Feb. 3, 2020
Someone was texting and threatening me and I didn't know who it was. Truthfinder helped me deal with the problem and they stopped after I confronted them with their personal info and they apologized and stopped. And realized anyone can find you in this day and age and to be more careful. Thanks Truthfinder.
Reviewed Feb. 3, 2020
The service was thorough and very easy to use. I managed to find several people I wanted to invite to an 80th birthday party for one of my old teachers using Truthfinder. I would recommend this service to anyone who is searching for someone they have lost track of.
Reviewed Feb. 2, 2020
I ALWAYS found what I was looking for and much more!!! I will be using you in the future for sure and will definitely do referrals! Thank you for the great product. I cannot tell you how many calls I received asking me to look up this or that!
Reviewed Feb. 2, 2020
After I decided to cancel my order customer rep was so polite and helpful and very knowledgeable. I will tell everyone about this service when asked how professional they are! Nice to be treated well and respectful! No problem with this service. Just I am not at all good with a computer, too difficult for me to operate so I could not use this at all so sorry.
Reviewed Feb. 1, 2020
The person who helped me was so kind and willing to help. I forgot to cancel service and she not only cancelled but I was given a refund for the months I didn't use the service. Also truth finder provided all the information I needed to find the criminal who stole from us.
Reviewed Feb. 1, 2020
Found everything I needed for what I was looking for. No hassles. Information was clear and complete. Eased my mind on many issues. Worth the money and I Highly recommend using this site to clear or remove any doubts you might have with anyone.
Reviewed Feb. 1, 2020
I found what l was looking for and l am glad l chose Truthfinder. Dillon In customer service was polite, non-judgmental and he did an excellent job helping me withdraw from the service at this time due to unexpected money constraints. I will recommend this service to family and friends.
A B
Reviewed Jan. 31, 2020
Just used the service once which was my intent and found it to work as expected, and cancellation of my membership was easy and hassle free. If I have a need for this type service again I will use Truthfinder.
Reviewed Jan. 30, 2020
I performed two background searches. Information provided from Truthfinder was nothing more that information gathered from Facebook and a couple other social media sites. Don't waste your money. Use another background website.
Sincerely,
TruthFinder Support
Reviewed Jan. 29, 2020
Happy, friendly and helpful customer service! Very much enjoyed the prompt communication and thoughtful efforts of the gentleman that helped me. I have decided to stay with the service for now because it such a helpful specialist! Great job Truthfinder!!!
Reviewed Jan. 29, 2020
This was very easy to use! I found out the information I needed in a matter of minutes!!! Thanks, Truthfinder!! The quicker I found out what I needed to know the quicker I was able to make a decision!! If you need to check out someone, Truthfinder is the way to find out the information you need!!
Reviewed Jan. 29, 2020
My experience was very rewarding, I found an aunt I had lost contact with over the years. Your service is very user friendly and your representative Shalease was so helpful and professional. A great experience in all. I would use your service again.
Reviewed Jan. 29, 2020
Thank you for listening to the questions I had! I appreciate you going over all the different ways I can organize the app to make it work for my need. Professionalism at its best also had a great command of the product and it showed. Again, thanks for your time.
Reviewed Jan. 28, 2020
I'd like to thank Truthfinder for all the help in finding different members of my family. I have had a wonderful experience since I sign up years ago. I would recommend your company to anyone who is trying to find someone be it family, friends, lost loves, etc. Thank you for all your help.
Reviewed Jan. 28, 2020
I was a little disappointed in the last minute add on fee for administrative services. But I got what I was looking for, so that is what mattered the most. The last second charging seemed like a car salesman tactic.
Reviewed Jan. 28, 2020
I was curious about what information was on record about me so I gave it a try to find out. All the information gleaned from records was true. I had no bad record so was not worried about any bad information coming to light.
Reviewed Jan. 28, 2020
While most data was accurate, education, jobs and criminal record were way off base! I hope no employer would use this site for background check, since it's so wrong. Also, some associates seemed far-fetched based on last time or some strange link.
We apologize you were unhappy with the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data.
Our service and the information we provide cannot be used to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance. Please contact us at 1-800-699-8081 or email us at help@truthfinder.com if you have any questions about your account or the use of TruthFinder.
One of our senior team members will be reaching out privately to help resolve this issue.
Sincerely,TruthFinder Support
Reviewed Jan. 28, 2020
Very good and informative. Liked it. Just needed to use it temporarily and it fit my needs at that time. I would recommend it to anyone who needs information on someones background. Would use again if needed at any time to look up someone's background.
Reviewed Jan. 27, 2020
Was able to verify concern which was main issue! Thank you! Web site was easy to use without too much difficulty so was time efficient for this sensitive matter! My concern would be that to have as an ongoing monthly fee too costly at this time!
Reviewed Jan. 25, 2020
The 5 stars are for your Customer Service young lady, on the phone, Courtney. Very kind, very helpful. But the STARS ARE NOT FOR YOUR SITE: if you put a Notice at the start that credit cards used will not be accepted if they are billed to a post office address, I would not have wasted an hour completing the info!
Reviewed Jan. 25, 2020
I wanted to check on a couple family members before making up my mind on how to handle a situation. The information was correct and to the point. Best part of my experience was the ease of discontinuing the service. No hard sell, no hassle, no distress. Yeah!
Reviewed Jan. 25, 2020
Dylan (I think) was respectful, friendly, and very helpful. He didn’t question why I wished to cancel. He was most polite. TruthFinder is fortunate to have him representing their company. It’s unusual to find such excellent customer service these days.
Reviewed Jan. 24, 2020
I was trying to find a friend if my mom, they have not seen or talk to each other in 43 years. My mom have dementia and she still remember her friend from Wisconsin. I was able to locate her daughter and reach out to her for her mom number.
Reviewed Jan. 24, 2020
Does someone know if I did a search on them?? I don’t want the person I checked know I searched their records. Is it confidential,? The service was reliable and it was easy to cancel. Thank you for your help.
Reviewed Jan. 24, 2020
Excellent reference for finding employment history. Very descriptive. Found criminal records, which was used during hiring process. I also found locations of references used by would be hires. I recommend Truth Finder to any company or small business owner, thank you.
Reviewed Jan. 23, 2020
Federal Question: Violation of Civil Rights. Susan #**. Card was not charged and will not be charged. No need for refund. Case number **. Bank Alert after call - "Truthfider charged you 13.89 and is completed." Nancy #**. "Charge will be reversed, will receive in 3 to 5 business days." Unacceptable. Supervisor Keith #**. Very sorry person, says he is in charge, spewing legal rhetoric, trying to insult my intelligence, keep talking over me saying the same thing over and over instead of listening, refuse to give me manager's name, refuse to let me speak to manager. Said he is in charge. Did not try to understand problem I was having, continued saying has been reversed, when it shouldn't have been taken, monies were stolen from my account after I cancelled and now making interest off my money. Very unprofessional - sound and talk like a conman. Should I start a civil case!!!
Need a manager to call me or write me ASAP!!! before I take this further. He said it is company policy that I cannot speak to a manager, have a manager call me or have a manager's name. For these matters I may start a civil case because TRUTHfinder is not an accurate name for this company. His behaviour as a supervisor is unacceptable, he sounds more like a conman!!!
We’re sorry to hear you had a frustrating experience with your billing experience. We will reach out to you privately to work out a resolution.
Sincerely,TruthFinder Support
Reviewed Jan. 23, 2020
Initially purchase to check myself out. I was satisfied with Truthfinder. Then for the heck of it ran old classmates from High School and college. It is interesting to see how they ended up at this point in life, compared to myself. Although no attempts at contact have been made, and probably wont be, it is still nice knowing that I could contact them should I desire. Also knowing that if our paths cross, I may better remember them, and not feel embarrassed for having not.
Reviewed Jan. 23, 2020
I decided to use Truthfinder in order to receive a background check on a friend I met on an online dating site. It was my first experience using an online dating site and I didn't know what to expect. It's hard to trust people in these times as not everyone is truthful or sincere about honesty. I received the exact information I was searching for and was very pleased with the results and accuracy of information. I would recommend Truthfinder to everyone I know, especially single women who are seeking someone to share their lives with.
Reviewed Jan. 22, 2020
My experience with Truth-finders was a pleasant experience. It was accurate and timely. I appreciate the courtesy of your Representative. Your Representative answered all my questions and he asked me if he could help me with anything else. I will certainly use Truth finders again in the future.
Reviewed Jan. 22, 2020
I was able to locate a couple people I had lost touch with. Having moved and retired it has been a challenge to keep up with many old friends. Great service. Should I have need for another inquiry, I will subscribe again. Great customer service. My one contact was very helpful, friendly and professional.
Reviewed Jan. 22, 2020
Very happy with service, Friendly staff. Easy to use. Happy with ease of cancellation. No surprises. Very professional. Wait time was minimal. Explanations very clear. Rate customer service with a ten. Thank you very much.
Reviewed Jan. 22, 2020
Agent was very professional and nice. I did this out of curiosity and enjoyed using this site. It gave correct information on a person that I did look up. I would recommend this website to my family and friends. I will use this website again if needed.
Reviewed Jan. 21, 2020
Corrected errors and spoke with an agent to cancel my account. The agent was very nice and I cancelled because I do not have the funds to pay for regular reviews. I would recommend this service for anyone that needs to review themselves or others on a regular basis.
Reviewed Jan. 20, 2020
I was simply looking for contact information on a friend I had from graduate school. Truthfinder found what I needed in less than a minute - for that, I thank you. I was able to close a chapter of my life for which I needed closure.
Reviewed Jan. 20, 2020
Report was fast and accurate. Did not like the automatic monthly renewal and billing requirement. No way to cancel on website. After cancelling by phone I did not receive the promised cancellation email. Will wait to see if they bill again next month.
Reviewed Jan. 19, 2020
Polite, personable, patient, knowledgeable, Matter was fully resolved to my satisfaction; offered additional help and future help if I needed resolution of other future concerns. Was given a temporary password and suggestion for future update of my pass-word.
Reviewed Jan. 19, 2020
Chris (I believe that was his name) was very pleasant and helpful. I only needed the account for 1 search and forgot to cancel before the trial period was over. He was very nice and completed my request with no issues. I appreciate his great attitude and professionalism. Thank you!
Reviewed Jan. 18, 2020
When using TruthFinder, it gave me a lot of options to review regarding my spouse. It worked out great. It gave me information that assisted with our ongoing relationship. The truth is sometimes hidden and TruthFinder helped by providing awesome service to expose what was hidden. My favorite thing about TruthFinder is the amount of history they are able to find.
Reviewed Jan. 18, 2020
I really was happy with outcome although I am looking for information on a DEA informant and I am not sure I received all his criminal sexual history but I am grateful for the information I was able to collect.
Reviewed Jan. 17, 2020
Everyone I was looking for I was able to locate. Had a lot of useful information. Was amazed on information provided. These were people I have not seen in over 20 years. Can't wait to see them again just to catch up.
Reviewed Jan. 17, 2020
Helped find a "shady Contractor" that would hire, not pay your wages, and disappear to open Company in another location. We sued and awarded judgment, he didn't show for Court. Tried several advertised apps that claimed to "find info on person". TRUTHFINDER delivered!!!! Would definitely use again and recommended to anyone. 100% 5 Star.
Reviewed Jan. 16, 2020
I started using Truthfinder when I entered the dating world after a 25 year break. I was able to review information I found useful in determining who was seeking my attention. The information available on Truthfinder allowed me to make decisions that were in my best interests.
Reviewed Jan. 16, 2020
I would recommend this site to anybody who is looking for their lost friends and relatives. Your telephone staff is most helpful. I tried other sites in the past and yours is much easier to use. I will use it in the future when I have the need to do so.
Reviewed Jan. 16, 2020
Requested refund on people search. Your representative Terrance was very courteous, polite, and efficient. I was concerned that I would lose the money that was charged and have to pay for the full month. As an elderly person, I am on a very tight fixed income and his accommodating me was greatly appreciated. Thank you Terrance.
Reviewed Jan. 16, 2020
I had an issue with receiving the information I was looking for. I called customer service and someone quickly answered the phone, unlike some other companies where you have an extended wait time. She was awesome, and extremely polite. She took care of what I needed and she made the whole experience very pleasurable.
Reviewed Jan. 16, 2020
Pleasant & patient. Very little wait time & wonderful way of explaining why my account had been closed. At 84 I am not the most tech oriented customer & I use my phone. So sometimes it is confusing but that it is not Truthfinder's fault. But thank goodness you always have someone to help a dummy!
Reviewed Jan. 15, 2020
Pleased with this efficient, affordable and accurate service! It was definitely very reliable and smooth to use. I would absolutely use again, and I would definitely recommend to anyone looking to do personal research and get an accurate sense of people and personal history.
Reviewed Jan. 15, 2020
Excellent report, very extensive and thorough--more than I expected. Covered many years past that we did not have info on!!! We gained more insight into the criminality of the subject. He is worse than we knew and this helped us a lot esp for the future!! Thank you!!!
Reviewed Jan. 15, 2020
This was not helpful. Most of the info was not accurate or up to date. I do not want your services anymore. Please cancel my subscription. There was no record on Bruce ** and he said himself he has a record On James **, not accurate.
We apologize you were unhappy with the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We will reach out to you privately to work out a resolution.
Sincerely,TruthFinder Support
Reviewed Jan. 15, 2020
This site is accurate and worth every one of the few pennies that is charged. It has provided invaluable insights that may have saved me and my family from being scammed. I will use the site again and would not hesitate to recommend it others.
Reviewed Jan. 14, 2020
The agent who was helping me cancel my subscription was so nice and made the process of cancelling easy to do. As a millennial, it's always such a pain to call to cancel something, but my agent made the whole experience very smooth and easy. I appreciated her treating me as a human and asking me about my day and striking up conversation during the time it took for things to process through. This kind of interaction isn't something that can be trained or taught. Truthfinder is lucky to have an agent as skilled as her.
Reviewed Jan. 14, 2020
Got everything we were looking for. Saw Ad for Truthfinder on cell phone AD. Thought to give it a try because it gives a lot of info for more than one person on the same area and other family members.
Reviewed Jan. 14, 2020
I called to cancel, but Susan took her time to explain accurately, your service. Interesting to say, it felt like if she designed the site. I will stay on it and will analyze how it works for me on my specific area. I do appreciate the identity credit monitoring feature. Thanks for the support.
Reviewed Jan. 14, 2020
The simplest way to put it, Truthfinder.com is a 5 Star Experience. Your search brings up not only the person in question but know Associates and Family members. 1 click and you are looking at a background check for them.
Reviewed Jan. 14, 2020
The reports are thorough and informative. Gave me insight into some of my old friends' lives and what they have been going thru since I had last heard from them. Was disappointed though, searched my records and they had a couple of things wrong. Phone number and employment. Still I would recommend to others.
Reviewed Jan. 14, 2020
I was able to track down military friends who I lost track of over 40 years ago. I had a great experience with this program! The addresses as well as phone numbers were very helpful. I was able to find all of the people I was interested in.
Reviewed Jan. 13, 2020
When I was looking up different names who were involved with cheating, I really didn’t know which one was the correct address because I looked up my own name and it said I was related to people I knew of, but didn’t know and I just kind of gave up. But she Kia, the lady I cancelled on the phone with was super great, nice and friendly. I give her 5 stars.
Reviewed Jan. 13, 2020
Everything they claim to do, you can do it on your own for free. I discovered a guy I been dating on Christmas Day 2019 some secrets he been keeping to himself from me that I had the right to know if we were going to live together, and be in a relationship; I further found more and more, and found all myself online. Criminals, assault, addresses, DOB etc. I should not have to pay if there are many places online that provide for free, for the same info.
Reviewed Jan. 13, 2020
Rip Off. I wanted to check out just one person. I did, that was great. Now I have to pay for a full month!!!! Stuck with this thing and can't cancel the month out. I do not have anyone else to check out.
Reviewed Jan. 13, 2020
Too many calls from numbers that we didn’t recognize. Tired of answering and getting hang up on... with this app I was able to call back, and get some peace on my mind... Could find out who exactly was calling and why...
Reviewed Jan. 10, 2020
Customer service: She was amazing. Helped reverse my recent charge, when on my part misread an email and thought I canceled my subscription couple weeks before the second charge but super helpful, I didn’t find exactly what I was looking for but would recommend to others to look. Did give me a lot of information.
Reviewed Jan. 10, 2020
The service representative was very personable and very helpful in taking care of my account. She was clear and easy to understand and was very pleasant to speak with regarding my subscription. I wish I could have heard her name a little better, my phone service location isn't very great so I couldn't hear her name, but she was wonderful.
Reviewed Jan. 9, 2020
Shaquita was a great representative of your corporation: she located information promptly, was focused on customer service, and treated customer with kindness. I compliment you on your choice of employees and consider this particular employee to be an asset to your organization.
Reviewed Jan. 9, 2020
Found what I needed within 5 minutes of search. Most helpful saved me time and energy. I highly recommend Truth Finder. If you need information on someone you need to verify their trust this is the place to do it. It is a place that every small business or personnel Directors should keep at their fingertips for instant security in verifying the truth about someone you need to make a quick decision about or for verifying someone’s address and phone.
Reviewed Jan. 9, 2020
It was easy to use and you get a lot of information. Very thorough and informative. Anyone can do this with no problem. If someone wants a background check, this would be an excellent site to do it. The customer service gentleman was very pleasant and helpful and completed my request with no problem. Very personable.
Reviewed Jan. 9, 2020
Susan ** was extremely helpful in explaining some of the details of my search. I would highly recommend this service to gather information. The whole Customer Service team was great and I didn’t spend much time on hold. Well worth the money.
Reviewed Jan. 9, 2020
This is a must if you are meeting new people and want to have an unbiased review of their past dealing and to see if they are telling the truth. I was very happy with the service and content and would recommend to everyone.
Reviewed Jan. 9, 2020
I was looking to find my web-husband. Apparently he still lives in MO - as I suspected. It was not for a financial reason that I was looking for him, it was more of a curiosity. Evidently he remarried after our divorce - and I am not surprised.
Reviewed Jan. 8, 2020
I've Used Truthfinder several times and always Been pleased! Site is easy to use, accurate, and well organized. They are honest in their business practices and Customer Service is very friendly and helpful! I highly recommend it to All and Will be using Truthfinder again in the future!
Reviewed Jan. 8, 2020
This has been an outstanding service for a single woman to find out if the men she plans on dating are actually married. There are so many liars and cheaters in this world that one can never be too careful.
Reviewed Jan. 7, 2020
This service is really great for anyone when using an online dating service. Always a good idea to check someone out before entering into any type of relationship. The information is very thorough and helpful in verifying truthfulness. I would recommend Truthfinders to everyone to stay safe in the online world.
Reviewed Jan. 7, 2020
I really enjoyed the experience to see what was on my name. Fortunately I did not find anything unexpected but did like the opportunity to delete incorrect information under my name. Worth the look into this company. I spoke to Lavonna (customer service) and she was so helpful, so friendly and really made me feel appreciated. Thank you for excellent service Lavonna!
Reviewed Jan. 7, 2020
Great customer service and support. Outstanding results. I found out exactly what I needed to know and knew the information was sent to me confidentially. I would heartily recommend this service to anyone. If I need to use this service again in the future I would not hesitate to.
Reviewed Jan. 7, 2020
Yes pleased but I would like to have my account closed. I do not wish to continue. There so many things in TruthFinder to search through and didnt start. I believe that Truthfinder is a good site for someone that familiar with what they searching for.
P.S I would like my account closed
Reviewed Jan. 6, 2020
I had a wonderful experience with the Customer Service I received. It made my experience with "Truthfinder" so easy to re-join. I am so happy with the price and the ability to follow-up on family and friends. Thank-you and I look forward to using it with the "Family" & Friends. This research will be so exciting. Thank-you sooo much. Jennifer
Reviewed Jan. 6, 2020
Adequate information in regard to peoples real estate, financial holdings, some criminal histories, personal associations, and the like were always available. This information was usually available in very reasonable amounts of time. Additional facts concerning peoples former and current jobs was available and some of it seemed amazing to me.
Reviewed Jan. 6, 2020
I was hesitant at first using any kind of search website, however this worked out and it was easy. Our family was able to find an address for a sibling and it worked out great. There was no long term commitment and I was able to cancel with no problem.
Reviewed Jan. 6, 2020
Was able to check my background and my family members as well. It was on point with the years and everything. I was also able to see my address and email as well phone number. It was a little scary but helpful.
Reviewed Jan. 6, 2020
It was a good experience. Your service helped me track down some old friends. I would recommend this service to friends & others trying to find where people they lost track of are. Also great for background checks on new people you may do business with etc.
Reviewed Jan. 4, 2020
I found your service to be very helpful in finding my brother. Thank you. I have taken this time to inform Truthfinder that I am canceling all services I accepted at the time of signing up for its program. If I have to search someone in the future I will certainly consider using your site.
Reviewed Jan. 4, 2020
My mother had a couple of close friends growing up and when she passed away 2 years ago, my father was determined to find them. It is very hard to convince an 86 year old that it may be impossible but he refused to give up. Using your service let me narrow available information down to the best possible source. He was finally able to make contact with one of them. Thank you very much.
Reviewed Jan. 4, 2020
My Experience was great. I found some old friends and we met. You should all be proud for the help that your website provides. Will be returning back in few months. Thank you for all your help, See you soon.
Reviewed Jan. 3, 2020
I had lost touch with and old friend and was able to get in touch with her. Made our Christmas. Very easy to use and worth it. Will recommend it to all of my friends and family. My coworker told me to try it. Within a few minutes, I had her address. Thanks for the help.
Reviewed Jan. 3, 2020
Truthfinder was the right service provider to help me with a report I needed. Fast, accurate and affordable for a 1 time report. Caroline in customer service is THE BEST. Took care of my questions!??? She resolved my issue and treated me with courtesy and respect. Recommending TruthFinder to family and friends.
Reviewed Jan. 2, 2020
My phone call today was handled professionally and I thank you for that. On 9-30-19, I subscribed to Truthfinder and tried to use it. It provided no useful information, not even info I had already found elsewhere online. I cancelled immediately. To my surprise, I discovered later that billing continued. In December 2019, I called in and cancelled again, requesting a refund. Today, I was informed that that cancellation was processed but service would continue until 1-28-20. I called in again and requested my refund. I was told that three months payment would be refunded to Amazon Pay. If that happens, I'm satisfied. Nonetheless, except for today, I received poor value and service as reflected in this review. - Rod
Sincerely,
TruthFinder Support
Reviewed Jan. 2, 2020
Missing daughter. Able to locate her in jail. Had no idea where she was for 5 years. Was able to see who her friends are where she's been basically what she's been up to. It's a relief to me to know she's alive. I had no idea if she was dead or not. I've reached out to her on Facebook and she never answers.
Reviewed Jan. 2, 2020
Details were good. Easy to use and sign in. Was also easy to cancel when no longer needed. Wait time on the phone was long but was able to get it canceled once someone answered the phone. Would use again in the future.
Reviewed Jan. 1, 2020
I was curious about the service - found it to be professional - careful and obviously - thru the questions asked - wanting to be accurate! When I called Customer Service, the gentleman who assisted me was VERY friendly and professional - I am impressed with this organization.
Reviewed Jan. 1, 2020
I was able to find some information that I needed that gave me peace of mind and also allowed me the opportunity to determine the trustworthiness of someone. I had a great experience with Chris in customer service who cancelled my account.
Reviewed Jan. 1, 2020
I cancelled my subscription because I no longer was using this service. The kind lady that helped me unsubscribe was amazing!!! I think she deserves a raise!! She was very helpful in changing my email so I could receive this.
Reviewed Dec. 31, 2019
Ms. Adriana was an excellent representative for Truthfinder. She was friendly and very professional in her job. I enjoyed talking and working with her to solve all my issues to complete my phone call with her today, December 31, 2019. Bravo!
Reviewed Dec. 31, 2019
Outstanding Customer Service from Lisa H., in Iowa, at Truthfinder. Lisa gave me the best, most helpful service I have had from any company Customer Service employee I have dealt with all year! Thanks so very much to Lisa, and to Truthfinder!
Joan
Reviewed Dec. 31, 2019
Rep was extremely nice And pleasant, and didn’t argue when I wanted to cancel. It was easy to find what I was looking for when using the site. Rep did offer to lower rate if I wanted to stay, however I declined for now.
Reviewed Dec. 30, 2019
I had forgot my on site info to get in! Had spoken to person, she was able to inform me of contract info and what's new. As a result I was able to review some of the info on myself, and others. Was a little disappointed, for the mistakes, and the empty slots that weren't filled. For example, it states about my "pop's" being in the Military, I have a Brother as well as I not being recognized. I love the date info on the birthdays and memorial.
Sincerely,
TruthFinder Support
Reviewed Dec. 30, 2019
Everything was fine until it wasn’t. One day I couldn’t “log on” anymore. I called Customer Service who reset my password. This worked for one session then I couldn’t log on again. I kept calling Customer Service who insisted they fixed my problem. They didn’t. They blamed my iPhone AND desktop computer. I called constantly. No one helped me. Finally I quit Truthfinder. A nice lady called me and encouraged me to stay a member. She herself tried to log onto to my account and immediately saw what the problem was. She said she was sending my account to corporate. I never heard back. I called again and Customer Service said, "You’re no longer a member. This account is closed." I said “fine” and hung up. .... Stay away from this company. Their Customer Service is HORRIBLE! /Vicki ** BSN RN
Sincerely,
TruthFinder Support
Reviewed Dec. 30, 2019
I had trouble with a family issue and Truthfinder helped me find the truth in many areas that were being misleading and untruthful by other organizations and persons close to me. Thank you truth finder for Helping me. Find the tools and the right navigation system for the challenge I was up against.
Reviewed Dec. 29, 2019
Your representative was courteous, helpful and knowledgeable. I am very pleased and would recommend your service to everyone. You helped me very much with solving my problem. I would like to commend your representative for being so professional and interested in helping me.
Reviewed Dec. 29, 2019
Truthfinder charges a monthly access fee to obtain in depth information about a person which is supposed to include court records, social media profiles, arrests etc. I obtained two records from them which did not include ANY court information on the people in question which I had already found using the county searchable database including marriages, divorces and arrest records. Current job information is incorrect, contact info outdated. This company should not be allowed to market or charge for this service it is absolutely useless.
We apologize you were unhappy with the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We will reach out to you privately to work out a resolution.
Sincerely,TruthFinder Support
Reviewed Dec. 29, 2019
After clicking on free background check for anyone in the country I'm asked questions for 10 mins while they supposedly are looking up person of interest. So I answer the ridiculous questions about the person I'm looking up then finally they say, "The check is complete. Click here to review background." So I click there and they send me to a payment page asking for 27$ a month. What a waste of time. What a scam telling someone it's free then waste their time. How about asking for the money first then all the questions since you lie about the free background and you've wasted my time. No chance I'm paying for your service that's based on a lie.
We apologize for any misunderstandings, but we do not claim to be a free service. TruthFinder compiles hundreds of millions of available public records from several different data sources. But we have to pay to access those sources. We also have to pay our expert developers to turn that data into background reports that are easy for you to read and understand. We provide all of the billing details before a customer chooses to sign up for our services, and these terms can also be reviewed at any time in our Terms of Use.
If you have any questions regarding our billing system, please contact the Customer Support team at 1-800-699-8081.
Sincerely,TruthFinder Support
Reviewed Dec. 27, 2019
Fast and accurate. Found an old friend I hadn't had contact with for many years. Within minutes I'd found her and we were talking. Wish I had used this in my job, it would have made it easier to track down folks who skipped without pay... Well worth the cost.
Original Review: Dec. 27, 2019
I couldn't find information about my own divorce dates by downloading my OWN report. It barely contained any information except names and addresses. Waste of money. Do not use if you only need that information. You have to pay more money to get further details. DO.
We apologize you were unhappy with the information in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We will reach out to you privately to work out a resolution.
Sincerely,TruthFinder Support
Reviewed Dec. 27, 2019
Very helpful for adding unknown family members to our tree. We often have lost track of extended family when they move away or grow older and Truthfinder has proved to be one of the best general search engines for finding relatives & their families I have tried.
Reviewed Dec. 26, 2019
The representative who helped me was super sweet and helpful; the service was great. I’ve got what I needed. I’ll definitely recommend to my friends, and will come back to Truthfinder to search more information in the foreseeable future.
Reviewed Dec. 24, 2019
A debt company from out west started sending my aged father a demand for payment for an alleged property that he and my mother purchased and owned in State College, PA, and they were in default with their mortgage loan!! I knew that the unit they lived in was always RENTAL property. I did call the company and explained that there must be a mistake. After contacting the company for this so-called mortgage loan that they were trying to collect on, that correspondence ceased. A few months later, my father again received information about property he and my mother DID own 30 years earlier. But, when my mother lost her job, they had to file for bankruptcy. Because of information from TRUTH FINDER, I was able to submit the legal absolution from the bankruptcy and told the company NEVER to contact my father again!!! I thank you, that you gave both my father and I peace of mind.
Reviewed Dec. 23, 2019
I would have given a five star but I just canceled the service and then was charged again the same day. I was told my service ends on Jan. 2. Why was I charged the same day I canceled? It wasn’t even the regular day a payment would normally go through. That’s just wrong.
We will reach out to you privately to work out a resolution.
Sincerely,TruthFinder Support
Reviewed Dec. 20, 2019
I enjoyed my time on Truthfinder. It was very easy to navigate through the process. It allowed me to reconnect with those from my distant past. I rekindled relationships from childhood, prep school, college, and work. I endorse this web site unabashedly.
Reviewed Dec. 20, 2019
First I will say they have very kind and courteous people who work for this company. As I didnt know how to look through the information once found, I was kindly showed how to use it by their customer support team. When I learned to use it, it was simple and easy to use. Within the first hour I was able to find my father who I had not seen for 31 years. It was great joy! Thanks to Truthfinder for being a part of connecting a son and father.
Reviewed Dec. 20, 2019
I was generally happy with the results of my inquiries, and received a good deal of useful information. I was able to find most of the persons I was looking for. I did feel that there was some conflicting information about residences and employment.
Reviewed Dec. 20, 2019
Did a background check on an individual and avoided being scam. Thanks to the information provided by your service. Is good to know that there's such helpful tools that can be used to to your advantage so that you can make informed decisions. Thanks so much.
Reviewed Dec. 20, 2019
Useful information includes jobs, associates, past locations, financial and legal info in public domain. I don't know why you include location of registered sex offenders in the area and don't see how that is relevant. Zodiac sign is irrelevant as well. The information you present is not always accurate and up to date. Manipulated by subject but I do understand it is public domain information.
Reviewed Dec. 19, 2019
I searched for my missing adult daughter. Using her social security number, I was able to gain access to an enormous amount of accurate data. Although I will not invade in her privacy using the info, at least I know know where she is. As I am quite ill, and am 80 years old, the search has given me great comfort.
Reviewed Dec. 18, 2019
Easy process, information received was accurate and up to date. The only thing I wish it would have included info on dating sites, But would definitely use again and recommend to friends and family. With so many crazy people out there today, I feel great if knowing a site like this can give me peace of mind.
Reviewed Dec. 18, 2019
I pulled reports on myself and my associates. For the most part the report was very accurate. I would recommend anyone to use this service. It was also very easy to cancel my membership once I no longer needed it. I plan on doing a search of myself once a year to make sure my identity is secure.
Reviewed Dec. 18, 2019
Relatively easy to use. Good tool for family tree research, too. Extra options like reverse telephone directory was helpful also. I will happily subscribe Truthfinder if need permits. I reccomended it to everyone I know. Truthfinder should also have a flat rate for subscribers that don't use it often. About 100 dollars would be fair.
Reviewed Dec. 18, 2019
I called to cancel my account. Gwyneth handled my call with respect and personality. She was quick to help even though I was canceling my account. More companies need to have their agents act like Gwyneth. You should be proud of her.
Reviewed Dec. 18, 2019
Pleasant and helpful customer service, would use their service again. Their service helped me and my sisters find our nephew we have not had any contact with in 20 years. Thank you. I don't have anything negative to say.
Reviewed Dec. 17, 2019
Accurate, Easy to navigate, Friendly Service, Very helpful, I found all the information that I was looking for. I am sure that I will be using this service again. Most helpful to locate someone that I had lost track of.
Reviewed Dec. 17, 2019
Truth finder revealed enough and more, However, was not specific about marital status which is what I really wanted to know. I will continue to use truth finder until the deadline of the introductory offer.
Reviewed Dec. 17, 2019
It's great. I did the search on myself. I found out what I needed to know. I just had to cancel as retirement sucks! I have no $money$ to continue. I sure wish I could continue but I have a choice to make ---- buy or pay bills. I can't do both.
Reviewed Dec. 17, 2019
I was looking for and needed. Quick, thorough, and correct. I was skeptical at first so I started reading ALL the POSITIVE reviews. Didn’t take long to see the good reputation of this company. Awesome customer service whenever I needed support. Thank you.
Reviewed Dec. 16, 2019
I was unable to find any current relevant information, however I believe that has more to do with the vagabond lifestyle of the person I was looking for than it does with the service itself. As I stated, the customer service that I received could not have been any better. I really appreciate their assistance. Cassie deserves a raise guys!
Reviewed Dec. 16, 2019
When canceling my account, your website had a readily visible number to call. A very friendly and capable agent helped me immediately and easily refunded the extra months for which I had been billed. Thankful for courtesy, ease, and quick refund by agent. Thank you - and your wonderful agent.
Reviewed Dec. 16, 2019
I felt really comfortable and confident when I called Truthfinder. I had a really nice and helpful Agent help relieve me of my concerns with privacy. She sent in another request for me to make sure my information was removed. Thank you again for your help.
Reviewed Dec. 15, 2019
Truthfinder promised a comprehensive report and I received a comprehensive report. Everything that they provided to me was worth the cost, easy to read and the timeline that they use as a company is great. I’d use them again.
Reviewed Dec. 14, 2019
This service was helpful. We found out the location of many old friends. We also learned about business associates and potential associates. One person that I looked up had been deceased for 8 months, but that information had not been updated in Truthfinder.
Reviewed Dec. 14, 2019
I found this a very helpful and enlightening application...I was able to find the necessary help and information that I needed in this application and would go ahead and recommend it to anyone that is in need of information such as I was.
Reviewed Dec. 13, 2019
Getting into the system was more challenging than expected, but the particular fields I was searching to find, contact information, was easy to find and use. Once into the system and looking at a report, other reports were expeditiously presented for review when clicked on...
Reviewed Dec. 13, 2019
Easy to use. Good info, for genealogist use of includes how fast and how up to date info is, is the info accurate and reports on others that appear to be contacts of the email owner.. Would recommend to others to use.
Reviewed Dec. 13, 2019
The info was inaccurate way too many times. I tried several people that I knew, a lot were family friends, the relatives listed were not true, so I feel I wasted my money and will not repeat this mistake again. The only positive information I found was the name of my mother's ex husband, and his mother's full name. So much of the information was outdated regarding dates, such as it listed my father was in the military, and he never was, due to a heart condition.
My name is Amy, and I manage the member care team at TruthFinder. I wanted to personally reach out to you to apologize for your recent experience with our site. I’m very sorry that the records you retrieved were inaccurate. Our reports are usually quite thorough, but occasionally state and local laws prevent us from getting as much information as we’d like to provide to our members.
I'd like to issue you a full refund, and someone from my team will be contacting you within 24-48 hours to discuss your refund as well as any other issues you may have had with our service.
Sincerely,Amy G.
Director of Member Services
TruthFinder
Reviewed Dec. 13, 2019
It worked great. Very fast and complete. If I need them again I know how it works. Was able to put in name of old friend and it was able to find him and address phone numbers so I was able to get ahold of him. Thank you.
Reviewed Dec. 12, 2019
I purchased the 1 month unlimited report. I ran myself and my husband to see what was available to others. To my surprise, neither mine or my husband's social media was located, our numbers and much more were not on there either. The items shown are ALL public record. I'm cancelling immediately. What A Waste.
Sincerely,
TruthFinder Support
Reviewed Dec. 12, 2019
Found the person I was looking for was deceased. Was surprised to find out. Would recommend this site for information. Thanks for the information. Would highly recommend for information. Thanks. I had a great experience with the customer service representative. She was very kind and walked me thru the steps as a new user. This site is very good as it also showed all the sex offenders that are living in your area and around you. Also showed all the places you lived and all the relatives that you have that you were not aware of. That was very surprising.
Reviewed Dec. 12, 2019
A lot of information was revealed regarding criminal history and business activities. The information was accurate and complete. I appreciated having the information prior to my divorce and will use truth finder in the future. It’s a luxury to have the ability to know what kind of person you’re dealing with and if they’re dangerous or dishonest.
Reviewed Dec. 12, 2019
The young lady that helped me was great. Took her time to explain any questions I had. Before I called I thought the Guardian might have something to do with my account being blocked. She walked me through. This has nothing to do with today. But why do I have so many other people listed under be, other than related. Thank you.
Reviewed Dec. 12, 2019
Truthfinder is a great service! Easy to use and found everything I needed with ease! I would definitely recommend to a friend or family member! I give it five stars! Very accurate and helpful. Love it. Will definitely use it again in the future!
Reviewed Dec. 11, 2019
I am quite satisfied with the Truthfinder program. It quickly answered the questions I had, I ended up looking up most everyone I know with varied results. I would not hesitate to recommend Truthfinder to anyone and when I no longer needed them, they were very kind and polite and EASY to cancel.
Reviewed Dec. 11, 2019
It was interesting to find so much information on friend's relatives. I hope to get back on Truth Finder to find one more relative. He has not heard from them for about 20 years. Now I can give him the info that I found and let him decide what to do with it.
Reviewed Dec. 11, 2019
Great info. Just too busy right now. I love seeing these sex offenders. Scary thought. I don't like paying for pdf tho. That's ridiculous because how you gonna read and share information. And am wanting more detail on some items you claim don't exist.
Reviewed Dec. 11, 2019
I found the site to be very reliable and accurate. Moreover, it was eye opening. The amount of information it retrieved was pretty scary. I performed a search on myself and discovered information about family connections I was not aware of. Great search tool.
Reviewed Dec. 10, 2019
Great customer service but it did not include property ownership, current employer, and/or A LOT of other information available to the public. Also didn't catch the social media accounts. @TruthFinder, it may be a good idea to ask for known email addresses, it's a more accurate way to find social media accounts than only searching my name.
Reviewed Dec. 10, 2019
My fourteen year old grandson had not heard from his father in thirteen years. For legal reasons, we needed to contact the father. We had no luck online until we found Truthfinder. It gave us a bucket load of accurate information that included the name and address of my grandson's paternal grandmother, the father's address, email, etc. PLUS the father's extensive arrest record. This helped us to be able to contact the father to resolve the legal issue as well as an emotional one for my grandson. None of the information was used against anyone. It simply gave us access to the father. Since this was a one time issue and due to my own limited income, I chose not to renew for the following month. True to Truthfinder's word, cancellation was easy and completed within minutes. The bonus came when I learned Truthfinder could continue to be used for the remainder of the month at no further charge.
Reviewed Dec. 9, 2019
When I needed to cancel there was nothing but friendliness with no pressure! Great customer service! I will use Truthfinder again in the future when I need their services. If you need info on someone this is the site to use. You will find what you need.
Reviewed Dec. 9, 2019
The report that was done was really very spot on. Gave me a few relationships I didn't know about but was easy to clear up. I would recommend it to anyone who is looking to see what is out there about themselves.
Reviewed Dec. 9, 2019
A little girl in our neighborhood went to the store with a friend and a man took the 6 yr. old hand and led her to a car. The other little girl ran to her home. Where they called the police and her mother. I have this site on my home computer. After the little girl talking to the police. We pull up sex offenders in our neighborhood. The little girl was able to pick one of the men. That led to getting the girl back safe and him arrested. Great ending. Thank you.
Hi Carrie,
Thank for leaving us such a positive review! We’re glad you found what you were looking for with our services. If you have any questions or need help with our website, please let us know by calling our member care team at (800) 699-8081.
Sincerely,TruthFinder Support
Reviewed Dec. 9, 2019
Truthfinder's service is excellent -- the information they provide is accurate and useful. And, the monthly charge is reasonable. In addition, Lisa (in the Iowa office) is very helpful and nice. I'd recommend Truthfinder to anyone. I only used the service for one month, but I'm sure to be back as a customer in the future.
Reviewed Dec. 8, 2019
Customer service is excellent and site is on point and very helpful will use again. Thank you very much for this service will recommend to family and friends. My call for cancellation was handle promptly and very professional. I also found that your site was easy to locate when searching on the internet as well.
Reviewed Dec. 5, 2019
Truthfinder works great and is very easy to use. I would highly recommend this search website. It is very surprising to find out so many different categories. The only problem is that you have to call in to stop activity.
Reviewed Dec. 5, 2019
Found exactly what I was looking for. This site allowed me to find out information about a person who has been harassing me. Was totally accurate. THANK YOU! I will be able to resolve issues with person now. I feel safer now.
Reviewed Dec. 5, 2019
This is a more complex database then I expected... I had an interesting time finding old friends and getting more information on ancestry of friends and family. Thanks for making this available. I would suggest and encourage anyone to know more about new and old friends.
Reviewed Dec. 5, 2019
An accurate and easy to navigate format. This was an inexpensive service to help confirm outstanding questions I needed answers to. The Customer Service Representatives were polite and helpful with my requests. Availability was convenient as I was able to reach the company any day of the week during hours compatible with my work schedule.
Reviewed Dec. 5, 2019
Was able to see some valuable content especially on social media, job well done, great customer service too. Was very easy for me to reach customer service in a manageable time, responded to my question, was able to cancel subscription without any difficulties, thanks again.
We’re so happy to hear that our service helped you find what you were looking for. Thank you for the positive feedback and high rating! If you ever have a question or need help with our website, our US-based member care team can be reached at (800) 699-8081.
Sincerely,TruthFinder Support


