TruthFinder Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
About TruthFinder
TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information and more. TruthFinder reports include data sourced from county, state and federal databases. Truthfinder accesses multiple public records stored on the internet and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members and even to check yourself.
Visit www.truthfinder.com- Unlimited reports
- Mobile app
- Detailed reports
- Must buy full month
- No trial period
TruthFinder Reviews
Filter by Rating
- (1,109)
- (213)
- (96)
- (57)
- (252)
Popular Mentions
- 4,971,450 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Recent
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,971,450 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Sept. 18, 2018
This really helped me find the details on my friend. And it helped the search a lot better and I'm glad I chose this and hopefully it will help a lot of other people too. Helps find people easier so whoever wants to find somebody go to Truthfinder. It helps a lot.
Hi Komega,
Thank you for the positive review! We're so glad to hear our service was able to help you find details on your friend. We appreciate you taking the time to leave your feedback.
Respectfully,TruthFinder Support
Reviewed Sept. 17, 2018
The best way to ensure accurate and meaningful results for users is to display information that can be used for a physical comparison. At minimum, height, weight, hair and eye color are required to filter the results for most searches.
Hi Barry,
We appreciate your feedback — it allows us to do our job better. While we are always working with our data providers to get our customers the best information possible, sometimes this data is just not available to us. Thank you for taking the time to leave your positive review.
Respectfully,TruthFinder Support
Reviewed Sept. 16, 2018
This site is useless. I knew more about the person that I was investigating than the site could provide. They were quick to take my credit card information and then not provide a field to set up a password so my account became impossible to access. I requested an email to reset password and never got one. I called the customer service phone number and was on hold for 20 minutes and then got an option for a callback and never got the callback. This site is a scam!
Hi Christopher,
We're sorry to hear you had difficulties logging into your account. We will reach out to you privately to resolve this issue.
Respectfully,TruthFinder Support
Reviewed Sept. 16, 2018
Truthfinder sold my information to a disturbed stalker. Thanks to them a lunatic knows my family lives. Lives have been put in danger because of this. The service that Truthfinder provides is unethical and it should be outlawed.
Hi Eric,
The information contained in TruthFinder reports are records from local, state, federal, and independent sources that are publicly available to anyone. As a courtesy, we provide the option for anyone to opt out of TruthFinder. Once you have opted out, your background report will no longer appear on the TruthFinder site. Your background report will be removed from our website, but as we did not create these records, they will still be available, albeit from different sources. If this is something you would like to do, please feel free to contact us directly at help@truthfinder.com or go to www.truthfinder.com/opt-out/.
Respectfully,TruthFinder Support
Updated review: Sept. 18, 2018
After getting a message from the Truthfinder, I realized the number I called was one digit off from the actual number they had on their site (I dialed a 6 instead of a 9), and the number I erroneously dialed (with the 10 minutes of offers) was not actually theirs... my mistake. I am impressed that they cancelled my membership with a full refund and responded to my complaint so quickly.
Original Review: Sept. 12, 2018
This experience is truly "over the top" in gimmicks, tricks, and poor quality, and difficulty cancelling. In the start-up process where you continuously wait on screens showing slow, continuing progress in getting information for a report on myself, you finally get a monthly subscription offer with a minimum of ~$22 initial charge. I went away from that offer and was then offered a $7 5-day trial, which I accepted.
The report I then accessed was terrible. It was a mishmash of myself and some other guy, with most of the important information for the other guy. This was so inaccurate it was humorous. Then, trying to cancel (20 minutes after subscribing) was a nightmare that could have been a Saturday Night Live skit. When you call the number you are given, you wait through a very long series of pre-recorded offers for other companies. You have to pick the right action to hit at the end of each offer (sometimes pressing #, sometimes *, sometimes nothing) to even stay in the queue. It's like a sick and twisted game of Simon Says. And after 10+ minutes of this, a recording tells you that the number has changed and you have to dial a new one. I then could not navigate to a representative on this new number that was given. I couldn't make this up. I eventually found a place on the site where I was able to cancel, and they stated that I would get my $7 back.
Hi Craig,
Thank you for taking the time to update your review. We're glad to hear we were able to get this issue quickly resolved. Please feel free to reach out to us with any other questions or concerns.
Respectfully,TruthFinder Support
Reviewed Sept. 12, 2018
I have used two background check programs, I'm a newbie, Truthfinder's info is up to date and has more info for the money. Great tool for real property, genealogy, and of course my favorite, who is this new person in my life.
Hi Patricia,
We’re so happy to hear that our service is helping you find what you are looking for. Thank you for the positive feedback and high rating! If you ever have a question, or need help with our website, our US-based member care team can be reached at (800) 699-8081.
Sincerely,TruthFinder Support
Reviewed Sept. 10, 2018
You are the "poster" girls and guys that ever other site should try to imitate but can never duplicate. Why? All you have to do is compare yourself with the competition. Am I getting paid for this posting? Nope!!! I assure the reader of this email the foregoing is the truth and nothing but the truth and I don't need "God's" help to post it.
Hi Nick,
We appreciate the glowing review! Thank you for taking the time to leave your positive feedback.
Sincerely,TruthFinder Support
Reviewed Sept. 9, 2018
I use Truthfinder to weed out the bad apples in the dating pool. I can't tell you how many guys I have found out had domestic violence charges or protection orders against them that I managed to avoid. I check every date out on Truthfinder before I meet them in person and I encourage other dating women to do the same!
Hi Virginia,
Thank you for the positive review! We're so glad you are able to use our service to help keep yourself safe. We appreciate you taking the time to leave your feedback. Happy dating!
Sincerely,TruthFinder Support
Reviewed Sept. 8, 2018
I decided to check out this site by doing a search for myself. I have no middle name. Years ago one of the credit bureaus gave me a dumb middle name comprised of my wife's name. In spite of many requests, the credit bureau never made the correction. Now, Truthfinder, show me as having the false middle name given me by the credit bureau AND it says it has found 5 criminal records on me. I am an 81 year old man who has NEVER had more than a driving ticket. I don't know how to get Truthfinder to correct this false and destructive information about me, but I'm thinking of contacting my lawyer. Beware using Truthfinder.
Hi Robert,
We're sorry to hear you found some inaccuracies in your report. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or inaccurate. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed Sept. 7, 2018
These people accepted a user who fraudulently used my credit card using an email address that was not mine. They allowed charges to be made and now refuse to reimburse me the full amount charged. This is robbery. They are thieves! They need to be put out of business. If this has happened to me then others have probably been affected. They need to be held responsible. I will notify other authorities and push this until they refund my money!
Hi Carol,
We apologize we were unable to get your situation resolved when you contacted our member care team. Please refer to our previous correspondence with you, or feel free to contact us directly if you have any other questions regarding your case. You can reach us at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed Sept. 5, 2018
Found this most useful to verify and confirm historical details originally shared with me. Always good to see clean record and family history as well! I have another 6 or 7 potential partners to screen and will be using Truthfinder more over time...
Hi Larry,
Thank you for your positive review and high rating. We really appreciate your feedback, and we’re so happy to hear that our service helped you find what you were looking for. If you ever have a question, or need help with our website, you can reach our US-based member care team at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed Sept. 5, 2018
I found what I searched for, but what I searched for wasn't enough to justify the monthly expense. Most even were just out of fun and not necessary and removing them makes it even less justifiable. But thank you for your service and I'm very sure many people will find it of great use!
Hi James,
We're glad to hear you were able to find what you were looking for. Thank you for your feedback!
Respectfully,TruthFinder Support
Reviewed Sept. 4, 2018
This has been wonderful! Not only can I find information that family is hiding, I can find the birth dates of friends without looking like a fool for forgetting! Best site ever! I now have my sister calling me with names to look up for her. This site has been a God send when it came to a certain family member.
Hi Beverly,
That's great news! We're so glad to hear that our service is helping you find the information you need. Thanks so much for the positive feedback and high rating, and if you ever have a question or need assistance with your search, our US-based member care team can be reached directly at (800) 699-8081.
Sincerely,TruthFinder Support
Reviewed Sept. 3, 2018
Truthfinder has completely and, apparently, permanently polluted my email account. When I started to take a look at their services, a user agreement with several pages of very tiny print presents itself for your approval. Somewhere in there they state they can and will sell your personal information to third parties. If they put in large bold font “YOU WILL RECEIVE OVER 100 SMUTTY, SALACIOUS SPAM EMAILS A DAY IF YOU AGREE”, I think people would run away. I used to get maybe one or two a day for things like replacement windows or solar panels. Soon after looking at their services I started to get an unusual amount of spam. Now I get over 100 a day of spam for things like Asian milfs, male enhancement products, online casinos, dating sites, etc. When I contacted the company they point out their user agreement and instruct you to unsubscribe yourself from the lists.
So, even though I had concerns about clicking on the ‘unsubscribe’ links (which probably just serve to inform the host your email address is legit), I clicked to remove my email address. Clicking on the link was supposed to send an email to the host to remove your email. Every single one came back as “address unknown, email undeliverable”. I contacted Truthfinder’s customer help desk and after their usual disclaimer response about the user agreement, they indicated they would have my email address removed and it would take 10 days to take effect.
Here we are over a month later and my email account is still polluted. They obviously don’t care as long as they were able to make money off your personal information. I doubt I will never be able to get it back to the way it was. So… If you want to permanently ruin your email account, go ahead and try to do business with these guys. Otherwise, stay as far away as you can. At this point I wish I did.
Reviewed Sept. 2, 2018
Generally speaking, I most always find the info I need to contact old friends, etc., etc. A little disappointed sometimes when I have to pay a premium for the details, but... All in all, this is a great service for anyone interested in checking on folks before they get too close.
Hi Bob,
Thank you for the positive review. We're so happy to hear you are able to use our service to find the contact information of old friends. We sincerely appreciate you taking the time to leave your feedback.
Sincerely,TruthFinder Support
Reviewed Aug. 30, 2018
I use this site to help me in regards to criminal investigations as they relate to the law firm I work for. The information has been helpful, accurate, and unlocked many doors to places I would not have checked otherwise. We work against pedophiles, sex crime suspects, and people who prey on the elderly so the work is vital and the information I need has to be accurate. Thank you for the work you do.
Hi Robert,
Thank you for your positive review and high rating. We really appreciate your feedback, and we’re so happy to hear that our service helps you find what you are looking for. If you ever have a question, or need help with our website, you can reach our US-based member care team at (800) 699-8081.
Sincerely,TruthFinder Support
Reviewed Aug. 29, 2018
Finding all information very good and easy to read. The pdf IS GREAT. The info seems wish there was a way to credit check. Alexandra has no hope or pass from me. Wish we had some more time to check it all out.
Hi Debra,
Thank you for your positive review and high rating. We really appreciate your feedback, and we’re so happy to hear that our reports were informative and easy to read. If you ever have a question, or need help with our website, you can reach our US-based member care team at (800) 699-8081.
Sincerely,TruthFinder Support
Reviewed Aug. 29, 2018
I fell sick back in 2016 ended up in hospital, then rehab place for six month. I thought I was a goner, so I used this service to locate my sister. It was for a ONE TIME PAYMENT ONLY OF 27.78. YET EVERY MONTH I have been charged. Called the 800 no avail. Taking advantage of a sick elder, sums up who they are. SHAME ON YOU, I HAVE BEEN CHARGED OVER 500.00 AND NO END IN SIGHT.
Hi Fred,
We apologize for any confusion you experienced in regards to our billing system. When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on this page and in our Terms of Use. A senior member of our member care team will contact you privately to work out a resolution.
Sincerely,TruthFinder Support
Reviewed Aug. 28, 2018
I have wanted to locate and find out about an old friend. The information I have received has been doubtful, showing one of his nephews as a totally different type of relative, not nephew. Information has shown the nephew as owning a store in Charleston. The nephew is a math professor at the University of Chicago. No reliable information about his two sons...only that they supposedly live at his main address.
Hi Linda,
We’re sorry to hear you were unable to obtain the information you were looking for on your friend. Our data is obtained from public records and various other records sources. We are always working with our data providers to get the best information possible, but as our Disclaimer states, there are some cases in which the information may not be 100% accurate. There also exists the possibility of false positives, and more than one individual with the same name and basic information may match up with many other records. We sincerely apologize for any inconveniences you experienced, and we will contact you privately to work out a resolution.
Sincerely,TruthFinder Support
Reviewed Aug. 26, 2018
I found everything I got and wanted and a quitely I am very satisfied with the reports. Would tell all my friends of Truthfinder and I will use it all the time. I really like this website. I will be using the site for everything when I want to look up. Thank you.
Hi Mary,
Thank you so much for the positive review and high rating! We're so glad to hear you are able to find what you are looking for, and we appreciate you recommending our service to your friends. If you ever have a question, or need help with our website, you can reach our US-based member care team at (800) 699-8081.
Sincerely,TruthFinder Support
Reviewed Aug. 25, 2018
Initially found results of certain family members but some information was incomplete due to certain events unfolding through the years so, the point was moot. The general information was accurate although some was not up to par yet understandable. Can't give away too much information about the person.
Hi Deborah,
Thank you for taking the time to leave your review. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or inaccurate. We sincerely appreciate your feedback. If you ever have a question, or need help with our website, you can reach our US-based member care team at (800) 699-8081.
Sincerely,TruthFinder Support
Reviewed Aug. 24, 2018
I found your site to be very helpful. I did find some discrepancies when it came to looking at my husband's and son's profile. I think because they have the same name and sometimes my son doesn't use the surname the 3rd or III.
Hi Carol,
Thank you for your feedback! We apologize for any discrepancies between your husband and son's reports. There is a chance that individuals with the same name and basic information could match up and show incorrectly on the report. Thanks again for your feedback, and please feel free to contact us at any time if you have any questions or concerns. You can reach us at (800) 699-8081.
Sincerely,TruthFinder Support
Reviewed Aug. 19, 2018
Some Judgements, civil liens etc, are slow to update on the platform. Still remains the best jumping off point for information gathering initial information. A suggestion would be to allow, if your legal team could clear the way, to aggregate from state police & local police arrest records (arrests not convictions). I find this to be the most laking information. I understand laws vary from state to state, however I have been able to access infomation freely through many state and local agencies. Keep up the good work, love the platform and look forward to future updates. P.S. I appreciate the experian connection "dark web" monitoring. I would make availible to your members, known data breaches as some bins, repositories, etc. obfuscate information to deter the evolving "dark web" crawlers.
Hi David,
We sincerely appreciate your honest feedback as it allows us to continue to improve our service. We are constantly working with our data providers to get the best information possible for our reports.
We want to invite you to check out our blog, where you can find more information on data breaches and the dark web. For example, we recently posted this article that we feel you might be interested in: https://www.truthfinder.com/infomania/dark-web/netflix-hulu-hbo-data-breach/.
Thanks again for the positive feedback!
Respectfully,TruthFinder Support
Reviewed Aug. 18, 2018
I could not find a report I wanted. Michael was very helpful and courteous in finding it for me, to the extent rather than cancelling it for the next day, I extended it for another month. I am very comfortable with your company and people. Thank you.
Hi Kathleen,
We are so happy to hear our member care team was able to assist you with your search! Thank you so much for taking the time to leave your feedback. If you ever have any other questions, or need help with our website, our US-based member care team can be reached at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed Aug. 17, 2018
VERY HELPFUL. VERY ACCURATE. I was very happy when it came to do searches. So much information I would of never received. I enjoy doing my searches and finding out about you I want to know about. I would recommend this site to friends.
Hi Alan,
Thank you so much for the positive review! We're so glad you find our service accurate and helpful. We sincerely appreciate you taking the time to leave your feedback.
Respectfully,TruthFinder Support
Reviewed Aug. 16, 2018
When signing up for Truthfinder, I found it to be very easy. The instructions were self explanatory. I was told about this site by a friend that helped her to find missing family. By signing up, I was able to locate friends that I hadn't seen in almost 30 yrs. Thanks for your help!
Hi Albert,
That's great news! We're so glad to hear our service helped you locate your friends that you haven't seen in almost 30 years. Thank you for taking the time to leave your positive feedback.
Respectfully,TruthFinder Support
Reviewed Aug. 15, 2018
99.8 percent accurate. Finally found out she was cheating before I married her. Thank you so much. Truthfinder saved the day and now I will have a much brighter future!! I've spent a lot on other sites and came up empty. Not this time.
Hi Matthew,
We're glad to hear our service was able to help you find the information you were looking for. We sincerely appreciate you taking the time to leave your feedback and wish you a happier, brighter future!
Respectfully,TruthFinder Support
Reviewed Aug. 13, 2018
I needed a criminal background check and it was incomplete. The dates were also wrong, I don’t how that happens. Very disappointed, and I’m out $30. I hope they try to rectify this. I can’t recommend this site until they do.
Hi Sam,
We're sorry to hear you were unable to find the criminal records you were looking for. We work really hard to make our reports as thorough as possible, but some states and counties do not release their records to the public which sometimes impacts the quality of our data. We apologize and will reach out to you privately to resolve this issue.
Sincerely,TruthFinder Support
Reviewed Aug. 10, 2018
My experience has been wonderful, so far I have found just about everyone I have been looking for. Your format for searching is good, having a possible photo is great, it helps a lot when looking for a common name.
Hi Eleanor,
We're so glad to hear our service is helping you find everyone you are looking for. Thank you for the positive feedback!
Respectfully,TruthFinder Support
Reviewed Aug. 7, 2018
Site provided excellent information. Searched many family members and where their lives had led them, site very accurate, some people I search as I had some unsavory friends and or relatives. I would recommend this site to my friends.
Hi Margielou,
Thank you very much for the positive review! We're happy to hear you were able to find the information you were looking for. We appreciate your feedback.
Respectfully,TruthFinder Support
Reviewed Aug. 7, 2018
Of course the free search isn't free and when I didn't bite, my computer is constantly bombarded with pop-ups trying to get them to buy! I find no way to completely opt out of this search. Won't leave me alone.
Hi Evelyn,
We apologize for your frustrating experience with TruthFinder. You opted in to receive push notifications by clicking “Allow” when prompted on our website. To unsubscribe, go to www.truthfinder.com/unsubscribe on the device you are receiving the notifications on.
Respectfully,TruthFinder Support
Reviewed Aug. 7, 2018
This is the absolute best site for background checks. It has saved me more than once from a scammer trying to impersonate someone else. I am able to know ahead of getting involved that he is someone I can trust. Thank you so much.
Hi Peggy,
We're so glad to hear you are able to use our service to help keep yourself safer when meeting new people. Thank you for the positive review and high rating! We sincerely appreciate your feedback.
Respectfully,TruthFinder Support
Reviewed Aug. 6, 2018
It was better 3 months ago. You've taken some of the information and added to a premium which wants more money. I'm probably going to discontinue shortly. I think the money I'm spending now should be sufficient. It's a great service but you are requesting upgrades and I don't have it.
Hi Mickey,
Thank you for your feedback. We will reach out to you privately to work out this issue.
Respectfully,TruthFinder Support
Reviewed Aug. 6, 2018
Truthfinder, LLC has presented a website that is easy to navigate, understand, with verified ACCURACY & extensive resources to follow through on PIF dockets. Additionally, prompt correction of any discrepancy. HIGHLY RECOMMEND investing in phone research option as this has lead to many absolute resolutions.
Hi Anne,
Thank you for the positive review and high rating! We appreciate you taking the time to leave your feedback. If you ever have a question, or need help with our website, our US-based member care team can be reached at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed Aug. 6, 2018
I found AKAs that mean watches bank accounts and found connected to my mom's address and perpetrator's family name in her neighborhood too. Found more now. Using to figure out a serious matter that may be connected to my family's personal serious matters where lack of evidence prevented any police intervention. So seeking diligently it may really help me with a better idea of stalkers that may be involved in other more serious illegal activity as I alleged. Emails that mean the same as bank accounts. It is very serious because my family were victims too of bank crimes and it involves them too. I had separate matter and it is now looking like it could be same parties that are much worse criminals so I gave to my former ATF agent tenant and he gives to police. It is good start and he has some jurisdiction too.
Hi Michelle,
Thank you for your positive review and high rating! We really appreciate your feedback, and we’re so happy to hear that our service helped you find what you were looking for. If you ever have a question, or need help with our website, you can reach our US-based member care team at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed Aug. 5, 2018
Waste of money... Answered an ad on FB about TruthFinder, filled out all the required info, when the report was returned I could not believe the mis-information gathered. No current phone number, had the same one for over 10 years now, no current email, again, had the same one for over 10 years. Had me listed as the current owner of a business I sold over 18 years ago, new owner even changed the business name, yet I'm listed as the owner of the business under the new name. I know all of the findings are gathered from public records but this was so far off it was ridiculous. Waste of $27 dollars.
Hi Timothy,
We understand how frustrating it is when you don't find the information you were expecting in your report. We apologize and will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed Aug. 5, 2018
I am surprised DMV site shows their link for list of traffic tickets. I paid and there was no mention of tickets whatsoever. Also the info is incomplete and which can easily be googled. I should get a refund.
Hi Sachin,
We're sorry to hear you were unable to find the information you were looking for in our reports. We work really hard to make our reports as thorough as possible, but some states and counties do not release their records to the public which sometimes impacts the quality of our data. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed Aug. 4, 2018
Do a search on yourself but DO NOT PAY at the end! I did a search on myself just for the heck of it; my profession requires a current background check by the DOJ so you know that I have a clean background, but this site leads you to believe that I am not who I say I am or that I am a criminal! Sensational headlines pop up throughout the search such as "Caution-may contain graphic content!" and "Warning! Content may be Graphic" as well as caution logos throughout along with a list of relatives with caution logos next to them as possible criminals! It's all marketing to get you to purchase the report, which is a membership type recurring charge - so be very careful with that also. Disclaimer as to the accuracy of information provided in the fine print inadequately offsets the sensationalized headlines.
Hi Margaret,
Thank you for your feedback. We provide adequate verbiage of what public record information a customer can expect to find in our reports, and our billing terms are conspicuously explained prior to signing up. We provide this information so that our users can make an informed decision on whether or not they would like to purchase a subscription. If you're unhappy with the information found in your report, you do have the option to opt out your background report from the TruthFinder website. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed Aug. 3, 2018
I did a background search on myself. My name isn't correct. My relatives are people who are no longer related and have not seen since childhood. One person I didn't even know and I researched. It's my friend's stepdad who never lived with me. Do not trust this. I only lived in one city. It stated I did and address was almost correct. The street name was misspelled. Not same name. Different spelling. It was a make believe address I guess. My mom has same name kind of but according to Truthfinder we are both same name and both are not correct. Stupid crap pisses me off.
Hello,
We hate to hear you were unhappy with the information found in our reports. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or inaccurate. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed Aug. 2, 2018
This service is TERRIBLE. One quick example ought to be enough... My current job? Well if you search me you will find out I am the OWNER... yes, OWNER of the United States Air Force... I own it according to Truthfinder - YEP. So much else is wrong too and most of the "associates" are well... people I never met. Much of what they find are people who lived in your former addresses and then suggest YOU may have lived with them. No marriage, divorce or children info - NONE. My other jobs are also places I never worked at... or owned (they missed that I owned a few states too :)) and they have the WRONG LinkedIn profile. So "some" of this is correct but probably 50, 60% or more is total garbage.
Hi Don,
We hate to hear you were unhappy with our service. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed Aug. 2, 2018
Surprised to find so much detail that allowed me to connect the dots. It's A real eye opener, wish I would have had this 20 years ago, my life would have been different. Too bad we can't do the past over, Thank you.
Hi Louis,
Thank you for the positive review and high rating! We're glad our reports provide you with the details you are looking for. We appreciate you taking the time to leave your feedback.
Respectfully,TruthFinder Support
Reviewed Aug. 1, 2018
It was easy to order, can pay via PayPal, reports are accurate and give me guidance to look for public record detail. I like the identity monitoring feature and the ability to download PDF files. The associates and neighbor sections are less useful for me.
Hi Ursula,
Thank you for the positive feedback! We're so glad you find our service useful and easy-to-use. Thanks again for taking the time to rate your experience with TruthFinder.
Respectfully,TruthFinder Support
Reviewed July 31, 2018
In the past three days, the last attempt was at 2 36 pm IST, Your Company Truthfinder has been trying to defraud and cheat me of subscription cost from my credit card, That is a VISA card and ends in… **. Twice my Credit Card Managers have prevented unlawful payment, and shut down my card, to protect me from this fraud. As you well know that these digital records are present, and they are proof that your company is trying to take a subscription or 27 U$, that I am not aware of .
I did use Truthfinder for a month, a few months ago, and then discontinued the subscription and also mentioned when asked by a pop up prompt Why do you want to leave. I gave the answer, that I did not need the same. This has happened thrice, one more time of your disgusting fraudulent behaviour, and attempt to defraud me, and I will inform the FBI and the Police in NY, USA. I will also start legal proceedings and ensure that you pay for your attempt to cheat and defraud. I am sure that I am not the only one but that there may be 1000s of similar attempts.
Cease and desist from attempting to defraud me and others immediately. 24 hours ago I sent an email to help@truthfinder.com with the above message but there has been no reply. Which means that there is no intention to reply or remedy the attempt to fraud and cheat. Take good care or you will be out of business very soon, once you get a bad name and lose the legal case/s.
Hi Richard,
We're sorry to hear you had a bad experience with TruthFinder. We will reach out to you privately to get this issue resolved.
Respectfully,TruthFinder Support
Reviewed July 30, 2018
I used this website one night in May and just a few days after I called and spoke with a woman who works for this company and she canceled my subscription. I confirmed with this woman that I would no longer be charged after the one time, she said that was correct. Three months later I have been charged every month and every time I try to call their 24/7 7 day a week phone number NO ONE ANSWERS. THIS COMPANY IS A SCAM AND SHOULD BE SHUT DOWN. Absolutely ridiculous service. They have stolen $60 from me after cancelation. No one use this website.
Hi Marisa,
We apologize for your frustrating experience with TruthFinder. We will reach out to you privately to get this issue resolved.
Respectfully,TruthFinder Support
Reviewed July 21, 2018
I wanted to check how Truthfinder would work for myself and several friends. Basically it reads all the public databases and makes assumptions on what it finds. In the criminal data, it said I was arrested for DUI; I don't drink, and I've never been arrested for anything. Yes they said I had a ticket for speeding too, which I did... Must have been over 50 years ago. I had a ticket for failure to use a blinker directional light once (it was recorded twice.) In the category of addresses and people I may have lived with, they had me living with relatives and ex wives, in various places where I've never lived. They had me living with people who either before me or after me owned the postal boxes I had had, or the residences I owned, but sold many years ago. Basically there is too much misinformation to rely on this service for a fee.
Hi Paul,
We're sorry to hear you found some inaccuracies in your report. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or inaccurate. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed July 21, 2018
The phone numbers and e-mail addresses returned in the results of my individual searches were either wrong or 'out of date.' Only one search had accurate, current contact information. This is very disappointing. But... it has been a long time since I had any contact with most of those individuals.
Hi Jim,
We appreciate your honest feedback. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but occasionally some data just isn’t available to us or may not be 100% accurate. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed July 20, 2018
I have been living outside the US for 15 years and lost track of many friends and relatives. This year is the 50th year reunion of my Medical School class and there will be a special program. I used Truthfinder and other programs to locate many classmates. The format of the program is easy to use. There's a lot of data on real estate and addresses of neighbors that would be helpful for real estate agents and "skip tracers" that work for collection agencies. There is very little data from public records of professional licenses. Truthfinder seems only to have pilot licenses and hunting licenses. It was much easier to use another search engine and enter a name and MD to find classmates. Every State has a database of licensed doctors, nurses, dentists, architects, real estate agents, etc. that could be integrated into the Truthfinder search engine.
Hi Phillip,
Thank you for your feedback! We're glad to hear our service was able to help you locate some of your classmates for your upcoming 50th reunion. Thanks again for taking the time to leave your positive review.
Respectfully,TruthFinder Support
Reviewed July 17, 2018
I have found several ARRESTED people who are and are not related to me, so far!! I intend to continue searching !! One of the Arrested people is a grandson of mine. Another arrested male is my Granddaughters EX lover living in a town area about 40 miles from my home. THANK YOU, LORD, FOR PROTECTING US FROM HIM!! AMEN.
Hi Karen,
We're happy to hear you were able to find the information you were looking for to help keep you and your family safe. Thank you for the positive feedback and high rating! If you ever have a question, or need help with our website, our US-based member care team can be reached at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed July 15, 2018
I depend on Truthfinder to provide me with information on both friend and foe. When people threaten me or perform negative acts against me, Truthfinder keeps me updated with what I need to know to protect myself. I am no paranoid but I am cautious because I happen to have been exposed to some people that can be classified as criminals.
Hi Stanley,
We're happy that our service helps you find the information you are looking for. Thanks so much for the positive feedback and high rating, and if you ever have a question or need assistance with your search, our US-based member care team can be reached directly at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed July 15, 2018
The reports are outstanding. If there's one thing I would add is association to the primary person. i.e. siblings, parents, friends, etc. Also, if possible, in some instance the relationship between the relatives. The source of information is listed; that's a good thing. Thanks.
Hi Rhonda,
We appreciate your feedback! Thank you for taking the time to leave your positive review. We're glad to hear you are happy with our reports.
Respectfully,TruthFinder Support
Reviewed July 13, 2018
I had been searching for an old friend for a long time using Google search and Facebook but hadn't used Truthfinder to locate her until today and I was able to locate her within minutes of my search. Thank you Truthfinder for helping me locate her and making it so easy to find her.
Hi Britt,
That's great news! We're so happy to hear our service was able to help you locate an old friend of yours. Thank you for sharing your positive experience with TruthFinder.
Respectfully,TruthFinder Support
Updated review: Sept. 5, 2018
Very please with TruthFinder.
Original Review: July 13, 2018
Information I found was not up to date and relationships were missing. Just frustrating because I needed those updates. On another search, it did not give the dates of marriages and divorces, which I needed for personal information to fill out.
Hi Barbara,
We're sorry to hear we were unable to provide you with all of the information you were searching for. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but occasionally some data just isn’t available to us. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed July 12, 2018
Very good way to find out what information is available for others to see at any time. Also a good way to correct any wrong information on yourself, family members, and remove people that do not in your report and their association. Also can find and track sex offenders near your location.
Hi Sydney,
Thank you for the positive review and high rating! We sincerely appreciate you taking the time to leave your feedback. If you ever have a question, or need help with our website, our US-based member care team can be reached at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed July 11, 2018
Wanted to locate an old high school teacher. The search reporting made it very easy to do so. I wasn't sure if he was still alive even, but the search results provided me with all the information that I desired. I've used this service before and DO appreciate its thoroughness!!!
Hi Mary,
Thank you for your positive review and high rating! We really appreciate your feedback, and we’re so happy to hear that our service helped you find what you were looking for. If you ever have a question, or need help with our website, you can reach our US-based member care team at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed July 11, 2018
The first time you use Truthfinder, it asks you a whole bunch of questions about the person you're trying to find, and it takes about 15 minutes, like it's going through a million databases. When you finally do get the report, it's pretty underwhelming. The information it does pull up is the same stuff I could just find myself. For instance, it doesn't include immigration information about how a certain individual got into the country or where they were born, or any educational information.
A few things were grossly wrong - it said he worked for a doctor in Illinois when he never lived anywhere but Florida. In other searches, it failed to pick up Facebook accounts that people had opened in their own names. It seemed to provide a lot of extraneous information. I really don't care about everybody the subject of my search has ever rubbed elbows with, or whether there were sex offenders living near his or her address in 1995. Honestly, I think it IS kind of a scam.
Hi Carole,
We're very sorry to hear you found some inaccuracies in our reports. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in our reports may be incomplete or inaccurate. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed July 9, 2018
I wanted to double check my own information to make sure it was correct. Most of it was, but some was not and I couldn't delete it. Otherwise, it was very informative and interesting. I would definitely recommend this program.
Hi Renee,
Thank you for the positive feedback! We're glad that you found your report to be informative and interesting. If you ever have a question, or need help with our website, our US-based member care team can be reached at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed July 8, 2018
Easy to use, very satisfying. The only thing is there is a lot of Weeding to do. By weeding I mean looking up person's last seen thirty years or so ago, all I had to go on is the timeline at that time. But information needed was mostly there.
Hi William,
Thank you for the positive review and high rating! We sincerely appreciate you taking the time to leave your feedback. If you ever have a question, or need help with our website, our US-based member care team can be reached at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed July 7, 2018
Tried this out to see if my own information was correct, sure enough it was accurate. There were a lot of people associated with my address and know possible relatives. A lot of them connected to the address I had lived or previously lived. There are several people with my name and I did have an issue a few years back with my identity taken so I monitor my credit report and look myself up often. With so many hackers out there and misspellings of my name I thought I would find inaccurate information, but no.
I recalled all addresses or addresses that were linked to people I had lived with. The user interface on a cell phone was a bit rough but all in all I say it was a good adventure. I have canceled my membership and was sent the confirmation email so I await my credit card statement. If you are vigilant with memberships, you should cancel right away. My 7 day trial was pitched and canceled all in the same day. I will update in a week or two but so far I am satisfied.
Hi Leti,
We're so happy to hear you were satisfied with the information found in your report! Thanks so much for the positive feedback and high rating, and if you ever have a question or need assistance with your search, our US-based member care team can be reached directly at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed July 7, 2018
I subscribed and unsubscribe within a couple of hours, would have been sooner if it wouldn't have taken me so long to find out how to unsubscribe. This service is very misleading and the advertising is deceiving. The information I was looking for was not there. So I done a search for someone with multiple, known arrest and criminal history. And nothing showed up with Truthfinder. I found more using Google than on here. I spoke to a customer service rep. and told him how unsatisfied I was, and wanted to cancel the subscription. Told him how misleading the advertising was. Never offered a refund or even partial refund. I would not recommend this service to anyone. If you can search Google, you can find just as much, and more than you can on Truthfinder.
Hi Matt,
We apologize for your frustrating experience with TruthFinder. We work really hard to make our reports as thorough as possible, but some states and counties do not release their records to the public which sometimes impacts the quality of our data. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Updated review: July 13, 2018
I appreciate TruthFinder's prompt response to my concern. I had not realized my rating would be "public"; rather, I expected it to be a private message to the company. Nonetheless, my concern was addressed, and I assured the company representative that I had indeed found TF's information very helpful. I continue to use it regularly, in conjunction with other informational databases specific to our needs. I am extremely impressed with TF's connection with me as a user of their services.
Original Review: July 4, 2018
Somewhat useful. Unfortunately, in many cases the information I have from my own research (e.g. Charity Tracker) is more detailed and more up-to-date than that on TruthFinder. It causes me to question how frequently your data is reviewed and updated.
Hi Christine,
Thank you for you honest feedback. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but occasionally some data just isn’t available to us or may not be 100% accurate. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed July 3, 2018
This service is very straightforward and easy to use - no complicated questions, and the results are really complete. It is also helpful to be able to filter out items I find are irrelevant before I produce a final report.
Reviewed July 2, 2018
It was easy to get set up with your programming, including which payment plan and other data. Once on board the program it is very easy to use. Type in the name, city, or a phone number and there you go. In about 30 seconds you'll know more about that individual than most of their long time friends.
Hi Robert,
Thank you so much for the positive feedback! We're so happy to hear you found our site easy to use. If you ever have a question, or need help with our website, you can reach our US-based member care team at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed July 1, 2018
Best internet information finder I have ever used on the internet. Very comprehensive and accurate. I would not hesitate to recommend. It should be utilized for anyone you are getting involved with personally or business. Great.
Hi Val,
Thank you for the positive review and high rating! We're so glad to hear that our service is helping you find the information you need. Thanks again for taking the time to leave your feedback.
Respectfully,TruthFinder Support
Reviewed June 29, 2018
Found a sister in law who had moved away and remarried many years ago. Thank you for providing the info needed to discover my wife's sister. I would recommend the service to anyone who is in need of research for family or friends that have been out of touch for a while.
Hi Gregory,
That's great news! We're so happy to hear our service was able to help you find your sister-in-law. Thank you for the positive review and high rating!
Respectfully,TruthFinder Support
Reviewed June 28, 2018
Is more accurate and informative than any other background checking site. More comfortable on who I let daughter date now. I even appreciate checking myself and having opportunity to let the site know what is accurate. Plus now I think someone may be using my info in Texas somewhere. 2 for 1 kinda thing.
Hi Robert,
Thank you for the positive review and high rating! We're glad to hear our service is helping you find the information you are looking for. If you ever have a question, or need help with our website, you can reach our US-based member care team at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed June 26, 2018
Tried to find several persons and had very little luck: information missing. A lot of persons was not listed: mainly ladies that has married: no information for and most phone numbers were outdated. I looked up at least twenty or more person and they would not come up, even with the city and state listed.
Hi Wayne,
We apologize you were unable to find the information you were looking for. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or out-of-date. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed June 25, 2018
Still the best bang for the buck for data aggregators! I believe you guys are not tagging all public records sources that are readily available, as I have tried a few other service and found some helpful information there that your service did not provide. Your added feature of "Dark Web" monitoring is nice. I believe some tweaks to your "mining" algorithms is warranted. Otherwise, I continue to use your services. Good stuff, keep improving.
Hi David,
Thank you for taking the time to leave your review. We are always looking to make improvements to our site, so we really appreciate your feedback!
Respectfully,TruthFinder Support
Reviewed June 23, 2018
I had no idea about some information from long ago and some recent results. I think I pushed most of it out of my head and made an effort to not go back and think about things. I was pretty content since leaving the service but a jarring reality sometimes comes and kicks you in the butt.
Hi James,
Thank you for taking the time to leave your review. If you ever have a question, or need help with our website, our US-based member care team can be reached at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed June 22, 2018
The first person I wanted was listed at the top, even though the person had a common last name. All the information I needed such as age, address were available and more. I have told many people about this website!
Hi Marilyn,
That's great news! We're so glad to hear that our service is helping you find the information you need. Thanks so much for the positive feedback and high rating, and if you ever have a question or need assistance with your search, our US-based member care team can be reached directly at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed June 21, 2018
Thought I could use this in my work but when I checked myself and my family, I found it to be so inaccurate as to be completely useless. Sure there are nuggets of truth but they are all mixed up with wrong information so it is impossible to know what it's what. Don't waste your money.
Hi Alina,
Thank you for your feedback. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or inaccurate. You are also reminded to review our Terms of Use. Specifically, TruthFinder cannot be used for business purposes. Please contact us at 1-800-699-8081 or email us at help@truthfinder.com if you have any questions about the use of TruthFinder.
Respectfully,TruthFinder Support
Reviewed June 20, 2018
The information you provide on people has helped me reconnect to lost contact I had with friends and loved ones from over 10 or more years ago!! Being able to find jr. high school and high school friends. Also some teachers too!! Even an old sweetheart. MANY THANKS!!
Hi Michael,
Thank you for taking the time to leave this great review! We're so happy to hear our service has helped you to reconnect with friends and family. We sincerely appreciate the positive feedback.
Respectfully,TruthFinder Support
Reviewed June 20, 2018
It has been a great tool to use. It is very simple to use and obtain the information I have needed. Being able to download the information and go back and review it whenever I need to is so helpful. I've found friends that I have not seen or heard from in years and reconnect with them. I'm going to look from my brother next. Also, the monitoring for the dark web is a great thing to have. Thank you Truthfinder.
Hi Yvonne,
Thank you for the positive review and high rating! We're so glad you find our service easy to use, and we're really happy to hear we were able to help you reconnect with your friends. We sincerely appreciate you taking the time to leave your feedback.
Respectfully,TruthFinder Support
Reviewed June 18, 2018
Have been able to find most people except my lost Uncle. I did find him on other background websites. I am disappointed. Also finding it difficult to find some other people. It would be helpful if asked for their middle initial, if known.
Hi Lucille,
Thank you for your honest feedback. We apologize we were unable to locate your uncle's report. We do have the ability to search using the middle initial. If the initial search doesn't come up with the result you were looking for, you can refine your search results by including middle initial and age. If you need help with your searches, please reach out to us and we are happy to help! You can reach us at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed June 17, 2018
I was very pleasantly surprised that when I put someone's name in how fast the results came in… and how accurate and complete the results were! I was actually able to find someone that I had looked for many times in the past with several other services and nothing came up… but with TruthFinder his name came up right away, along with everything which had happened with him through the years! A really great searching service… Everyone is there and so very fast!
Hi Cassina,
This is so great to hear! We're so happy you were able to find the person you were looking for using our service. Thank you so much for the positive review and high rating!
Respectfully,TruthFinder Support
Reviewed June 16, 2018
I have found all the people and their business connections in the field of buying houses and fixing them up to sell them in the San Pedro Wilmington area. It has been very helpful in finding cash buyers and 'fix and flip' sellers. Highly recommend Truthfinder.
Hi Arthur,
Thank you for your positive review and high rating. We really appreciate your feedback, and we’re so happy to hear that our service helped you find what you were looking for. If you ever have a question, or need help with our website, you can reach our US-based member care team at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed June 15, 2018
I found everybody that I looked up... It started with one person and ended up finding a lot of old friends... and a lot of long lost family members. This has been a trip down memory lane with a happy ending! Almost all of my searches ended with some kind of contact information... Thank you Truthfinder!
Hi Gar,
We're glad to hear you were able to use our service to locate old friends and long lost family members! Thank you so much for your positive review and high rating. We sincerely appreciate you taking the time to leave your feedback.
Respectfully,TruthFinder Support
Reviewed June 15, 2018
....2 things to discuss... 1. Not too concerned but have to admit it feels kind of creepy. Looked up address and sure enough it has a last seen around a particular address. Hmm, please tell me how do you typically "Spot" a person, and ID the person. Questions or web cam, asking the neighbors, or on foot with Truthfinder badges LOL. I'm really curious, and am a subscriber. Thank you for your time if you answer. Question #1.
Question #2 transgenders that fully transitioned to another sex.... And had their birth certificate amended to their new sex. I see how you have handled my sibling... Well let's say my sibling was trapped into a delusion that they have had all the legal work set and had spent hundred of thousands on cosmetic surgery... And yes this in fact happened and then someone like me does a search and then sees their new identity blown which can cause harassment at their 6 figure job, relationship/sexual disclosers at the wrong time to their new partner. And even nieces and nephews that are too young to explain the facts to. NOT to mention their children.
Actually, you have compromised a lot for this person, and unfortunately the only other method of someone finding out would be word of mouth, much less likely to cause an issue. Had they of been told prior to sex reassignment surgery and years of therapy, and total body shaping procedures, that companies like Truthfinder would be blowing their whole identity to everyone because your company will list them as a male and as a female, and the whole world can know when they wished for strict privacy. HMMM. Please also give me your best answer from a higher up on this one if that is possible. I am a nurse and in Illinois we have strict HIPAA Laws to protect privacy of this sensitive information.
Hi Autumn,
Thank you for reaching out. In regards to your first question about how we get the last seen date, our data providers provide their best guess based on an aggregation of various data points.
As for your second concern, the information contained in TruthFinder reports are records from local, state, federal, and independent sources that are publicly available to anyone. As a courtesy, we provide the option for anyone to opt out of TruthFinder. Once you have opted out, your background report will no longer appear on the TruthFinder site. Your background report will be removed from our databases and our website, but as we did not create these records, they will still be available, albeit from different sources. If your sibling is interested in opting out of our site, they can do so at www.truthfinder.com/optout/.
Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed June 13, 2018
I have found everything I was looking for in a matter of minutes. The information was accurate and up to date. I would recommend this site to people looking for lost friends or the background of a potential date. Truthfinder does all the work for you.
Hi Thomas,
Thank you so much for your positive review and high rating! We're so happy to hear you were able to find everything you were looking for using our site. Thanks again for taking the time to leave your feedback.
Respectfully,TruthFinder Support
Reviewed June 11, 2018
A lot of extraneous info. I realize when you rent, anyone tied to the landlord or home owner gets linked to you, but it gets to be a bit much... Overall though, very useful! I'd like to see clearer dates?
Hi Lyndsay,
Thank you for your honest feedback. While we are constantly working with our data providers to get our customers the best information possible, we are limited to what they provide us. However, we are trying to make improvements to provide more relevant information (especially in the possible associates section) based on similar feedback we have received. Thanks again for your positive feedback and high rating!
Respectfully,TruthFinder Support
Reviewed June 7, 2018
Truthfinder nontruth finding. Whereas it seemed they had most info correct - I then see horrific erroneous info of arrest etc reports. I have never and would never have ever or will ever be in any trouble. I have been a nurse (RN) in Emergency Depts for the bulk of my working career. Erroneous info such as this could ruin a person. I am irate. I called Truthfinder and while the gentleman was kind and calm despite my horrified anger and upset it’s obvious that their disclaimer is supposed to cover their butts of erroneous info. I’m sorry but this is serious and inappropriate.
I wonder how many people may have lost positions/job chances/rental home etc from possible bad erroneous info as I had on my name! Please, please don’t let my horrific experience happen to another. I was told the wrong info can get on the wrong person with same/similar name. When there are similar names that is sign enough they need to be sure of their FACTS! They need to always verify such harmful info such as lawbreakers/arrest records etc. I’m letting all my friends know to check their ‘report’ immediately. I am still furious. Wouldn’t have even checked it except for the numerous ads and curiosity. On second thought I will check the ‘attorney’ box here as I am still uncertain that this will be rectified immediately or at all. Thank you very much.
Hi Patricia,
We're sorry to hear you had a bad experience and that you're unhappy with some of the information found in your report. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or inaccurate.
If you're unhappy with the information found in your report, we'd like to remind you that you have the option to remove your background report from our site. For more information, please feel free to go to www.truthfinder.com/opt-out/. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed June 7, 2018
Destiny was excellent help in customer service. The data is about the most accurate of the various services we have tried. When Destiny offered me a better deal that was more competitive than the competition it was a no-brainer. We will be a customer for years to come.
Hi Robert,
We're so happy to hear this, and we sincerely appreciate you taking the time to leave your feedback. Thank you so much for the positive review and high rating!
Respectfully,TruthFinder Support
Reviewed June 5, 2018
Best website. It is very up-to-date. You found everyone I requested. It would be nice to have marriage records. Would there be any way to receive records of ownership of a house that was destroyed by a tornado and a couple of houses that were destroyed by fire?
Hi Linda,
Thank you for taking the time to leave your honest feedback. We appreciate the positive review and high rating! Included with your person report subscription is unlimited location search. Location reports show possible residents as well as location details. If you ever have a question or need assistance with your search, our US-based member care team can be reached directly at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed June 4, 2018
I have absolutely loved all my experiences with Truthfinder's background checks!!! These reports are so very thorough that even when I have tried other background checks to see if I can find out new information on someone that I have not seen elsewhere... Namely, my deceased mother by 11 years who my aunt, stole everything from and kept for herself and didn't distribute to my brother and I, the only two beneficiaries, I can't find any new information. When I purchase other background checks, they don't tell me any information that Truthfinder's premium background checks has not already informed me of.
I absolutely love you guys!!! I have purchased background checks from probably 5 different sites. You guys are the BEST, most thorough, out of all of them and I highly recommend "You" guys to any and all of my friends for whom I discuss information regarding background checks with! Keep up the good work!!! Thank you very much in advance!!! I am a very satisfied and happy customer!!!
Hi Jillian,
Thank you so much for the glowing review! We appreciate your positive feedback and high rating. If you ever have a question, or need help with our website, our US-based member care team can be reached at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed June 4, 2018
I was amazed on how much you have on myself as well as family and friends. I am trying to find my son's father whom he was told died 8 months before he was told. Also a family's daughter's father whom I am still having a hard time with as he changed his name with using new name I'm still trouble. He has our granddaughter and took her out of state without permission... This site has been VERY useful and I'm still trying. Also doesn't cost an arm and a leg.
Hi Pamela,
Thank you for taking the time to leave your feedback! We're glad to hear that our service is helping you find the information you need. If you ever have a question, or need help with our website, our US-based member care team can be reached at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed June 3, 2018
When using your website I have uncovered the truth about people or persons. I now have use this site to find love ones of people. Thank you for your service. As of to-date with your help I have reunited ten family with their love ones and help a few friends that have small businesses avoid hiring people on the run. Again thank you for this website.
Hi Deborah,
Thank you for the positive review and high rating! We're happy to hear you were able to use our service to reunite families with their loved ones. Please be reminded of our Terms of Use — our service cannot be used to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance. Please contact us at 1-800-699-8081 or email us at help@truthfinder.com if you have any questions about your account or the use of TruthFinder.
Respectfully,TruthFinder Support
Reviewed June 2, 2018
I have found Truthfinder to be helpful. One of the things I am dissatisfied with is when information is disclosed, some information is withheld, and then offered if an individual will pay, and/or upgrade the report. This information is already available to Truthfinder, and I already have an upgraded (or PAID) type of account, so I feel this in quite the "Blood from the turnip" type of strategy. I don't think I will continue with the paid version due to this practice!
Hi James,
Thank you for your honest feedback. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed May 29, 2018
I was highly skeptical of Truthfinder.com due to the amount of scams out there promising to provide accurate details of people. After looking up a few profiles, and then looking myself up, I am happy to report that this site is 98% accurate and up to date with highly accurate information!
Hi Lynn,
Thank you for giving our service a chance — we're glad to hear you're happy with the information found in our reports! We appreciate the positive feedback and high rating.
Respectfully,TruthFinder Support
Reviewed May 26, 2018
You entice people to pay the extra price as if there is something already there but then they find nothing. You include traffic tickets as criminal records. The very first time you had my dad as deceased which was accurate but ever since you have him alive.
Hi Roseanne,
Thank you for your honest feedback regarding your recent experience with our service. We apologize that you were unable to find some of the information you were looking for. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or out-of-date. We will reach out to you privately to work out a resolution.
Sincerely,TruthFinder Support
Reviewed May 24, 2018
The website was mentioned to me by a friend that was being stalked. The stalker has since been jailed after going after the President's daughter. The information gathered by this site is incredible. I was surprised to find so much available on me! Of course now I search out old Army buddies and long lost high school friends. This site ROCKS!!!
Hi Colonel,
We're happy to hear you enjoy our service and that you're able to find the information you're looking for. Thank you so much for the positive review and high rating! We really appreciate your feedback.
Respectfully,TruthFinder Support
Reviewed May 23, 2018
I have found my husband's birth mother and his birth father, half brothers on this app. I also found his brothers' birth parents on this search site. I have also looked up relatives that are related to our family. I have some quirky neighbors that I was concerned may be into criminal activities and your site brought me some peace.
Hi Jana,
Thank you for sharing! We're so happy to hear you were able to find the information you were looking for with our app. We sincerely appreciate the positive review and high rating!
Respectfully,TruthFinder Support
Reviewed May 22, 2018
Found Lost Relative - The information provided for my father became more accurate over time. Fortunately, I was able to find this information through other sources before finding it on Truthfinder but Truthfinder was able to confirm what I found and provide much more.
Hi Astrid,
Thank you for the positive review and high rating! We're so happy to hear our report was able to help you confirm the information you found on your father. If you ever have a question, or need help with our website, you can reach our US-based member care team at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed May 22, 2018
I went into my PayPal account and saw money being sent to Truthfinder. I never used them and I found that since 2017 they were draining my Paypal account monthly. I called and complained and they refunded ONE month... The months I was scammed they didn't refund. STAY AWAY from these scammers.
Hi Joseph,
Our records show that you signed up for a TruthFinder subscription by entering in your personal information and your PayPal payment information in December 2017. We apologize that this is not what you wanted. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed May 20, 2018
TruthFinder sure doesn't know a lot about me. I have a license -- didn't know it. I have a brother -- didn't know it! Doesn't go deeper than 1983. Doesn't know all the property I owned. Didn't know the correct name of my business. Tells me that other info I receive may be about as informative as my own!
Hi Lynne,
We hate to hear we were unable to locate all of the information you were expecting to find in your report. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but occasionally some data just isn’t available to us. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed May 18, 2018
Unfortunately, I subscribed to Truthfinder in January 2018. My Dad died in January; therefore, I was consumed with taking care of our family needs and was not able to access the report. Yesterday, I noticed the $27.78 taken out of my account since January, totally $138.90. I then checked my report and there are numerous falsehoods reported. For example, it reported that I have a Criminal Record because of one basic rule traffic violation many years ago, that had been immediately taken care of. It also reported another possible Criminal Record for "Carol **" which is NOT me, nor have I ever used that name. It has NOTHING to do with me! I was shocked by this reported false information. Other falsehoods were names that I have never used and even a picture of 3 people who I have no idea who they are. Furthermore, for careers, it never mentioned my 35 year career as a successful Special Educator.
I realize that IF I would have noticed all the inaccuracies (with no option to edit and correct the falsehoods) immediately (again my father died at that time), that I would have canceled my subscription immediately. Unfortunately, the subscription went unnoticed by me until recently. In summary, I am extremely concerned about the false information contained in my report and I believe that this 'service' with the so called 'Criminal' report, which is totally false for me, could seriously harm me and my reputation. Of course, I have canceled the Truthfinder Subscription and have requested a refund of $138.90. My residual concern is that this 'service?' exists and is reporting falsehoods, harming individuals.
Hi Carolyn,
We're sorry to hear you found some inaccuracies in your report. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or inaccurate. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Original Review: May 17, 2018
I found several reports to have out of date information, irrelevant family connections, and ridiculous tactics. There was a flashing screen of criminal activity, which was a speeding ticket from a decade ago. This was a total waste of time and money. Thank goodness I cancelled before I was charged another cent. I also tried to write a review on Truthfinder but it says it has to be reviewed before it is posted. Only 5 star reviews are posted on their website. Disgraceful! Obviously they have a lot to hide! This company should be shut down.
Hi Joycelyn,
We're sorry to hear you had a negative experience with TruthFinder. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or inaccurate. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Updated review: May 19, 2018
I was very disappointed, and still am, with the results of my search and how it was conducted. However, I must give kudos to Truthfinder for their quick and gracious response. They reached out to me via email and phone, and quickly refunded my fee. They were apologetic, polite, and persistent in reaching out to me. They did seem to be honestly concerned with my experience, and went beyond what I would have expected from a large company in their response to a single review. For that I must give them credit and thanks.
Original Review: May 17, 2018
Don't do it. If you ever need a background report for a job DO NOT use Truthfinder. They'll nickel and dime you to death for inaccurate information that you can't remove, or edit out. It's like they gathered all my info from Social Media and used every person with my name. Licenses that I have - they missed. Places I've never lived, jobs I've never had, and liens never filed against me showed up - and I can't remove them. Bottom Line: No, I would not recommend this to a friend, especially for the cost.
Hi Michael,
We hate to hear you were unhappy with your report. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. There is a chance that individuals with the same name and basic information could match up and show incorrectly on the report. We sincerely apologize for your frustrating experience and will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed May 10, 2018
I have found your information to be accurate with minimal discrepancies while reviewing. All reviews are accurate and informative for my information, review and consideration. Will continue to subscribe and use your program when researching applicants. Well Done and Appreciated. Keep up the good works.
Hi Michael,
Thank you for your positive review and high rating. We really appreciate your feedback, and we’re so happy to hear that our service is helping you find what you are looking for. If you ever have a question, or need help with our website, you can reach our US-based member care team at (800) 699-8081.
Respectfully,TruthFinder
Reviewed May 10, 2018
I was simply looking to send a snail mail to my friend, but he doesn't have a landline phone, so he isn't listed in a phone book. The dwindling number of people using landline phones makes it difficult to find a person's street address, but you had the answer.
Hi Gary,
Thank you for your positive review and high rating! We're so happy to hear we were able to help you find your friend's address. We appreciate you taking the time to leave your feedback.
Respectfully,TruthFinder
Reviewed May 10, 2018
Truthfinder is great for finding relatives that you have lost touch with and it is great for checking on people that you may be considering to date in the future. It is also great for finding out about people that may be in your children's life. It is always better to be safe than sorry.
Hi Kathy,
We're so glad to hear that our service is helping you find the information you need. Thanks so much for the positive feedback and high rating, and if you ever have a question or need assistance with your search, our US-based member care team can be reached directly at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed May 7, 2018
All of it is great. I have recommended it to many friends. The social contacts can be very long though. I really wish you could look up license plates and VIN numbers like they do on BeenVerified. Thank you.
Hi Shannon,
Thank you for the positive review and high rating! We appreciate your feedback — it allows us to do our job better. Please feel free to reach out to us again if you have additional feedback or questions. You can reach us at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed May 5, 2018
I found it to be excellent and covered all bases that I wanted. Finding info is helpful WHEN I am doing research on family trees, by using Ancestry.com. Dates of birth, where they are buried, where born, where they lived, and children, and spouses.
Hi Carolyn,
Thank you for your positive review and high rating. We really appreciate your feedback, and we’re so happy to hear that our service is helping you with your genealogical research. If you ever have a question, or need help with our website, you can reach our US-based member care team at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed May 3, 2018
Easy enough to use, though sometimes the information can be a little obscure. Also sometimes displays information for other people with same name. Sometimes the information is out of date. On the whole though it is a very useful tool.
Hi Jonathan,
We appreciate your honest feedback — it allows us to do our job better. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but occasionally some data just isn’t available to us or may not be 100% accurate. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us at (800) 699-8081.
Respectfully,TruthFinder
Reviewed May 3, 2018
I find Truthfinder to be very useful -- I use it in my practice to help me locate missing people to defend them against lawsuits where they would ordinarily have gone unrepresented. My suggestion to you -- the feature where you include nearby sex-offenders in your report is pretty much useless to me. I care about who I am searching for, not about sex offenders that live near them. It is distracting to have to sort through that. Other than that, I am very pleased, and I have, in fact, recommended your product to several friends.
Hi Kevin,
We’re so happy to hear that our service helps you find what you are looking for. Thank you for the positive feedback and high rating! If you ever have a question, or need help with our website, our US-based member care team can be reached at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed May 2, 2018
Used your service to locate old classmates for a high school reunion. Was able to locate everyone. Some were difficult because of multiple marriages but you kept digging for me. Tried other sites unsuccessfully. Highly recommend your service to everyone.
Hi Kathy,
Thank you for the positive review! We're so happy to hear we are able to help you locate old classmates for your high school reunion. We sincerely appreciate you taking the time to leave your feedback.
Respectfully,TruthFinder Support
Reviewed May 1, 2018
In using this site, I was able to locate and identify multiple long lost friends and relatives. Information given was almost completely accurate and well presented. The ease of using this site was great and able to present multiple and close identity to the person requested.
Hi Jon,
Thank you for your positive feedback! We sincerely appreciate you taking the time to leave your review, and we’re so happy to hear that our service helped you find what you were looking for. If you ever have a question, or need help with our website, our US-based member care team is standing by 24 hours a day, 7 days a week. You can reach us at (800) 699-8081.
Respectfully,TruthFinder
Reviewed April 29, 2018
Sites like yours should be outlawed. SUED AND BANKRUPT. Your site is too easy to abuse by those with malicious intent. Where the perpetrator can remain anonymous. Where landlords will use your site in violation of terms of uses where that info is illegal or extremely difficult for them to look up under normal circumstances.
I have a valid reason NOT to want my info online and where it is required to go to courthouse to acquire. YOU'RE ENDANGERING MY LIFE. My mother had a stalker (she passed away but I AM STILL HERE). The police were never able to catch this stalker. We have made an effort to keep our lives private and OFF places like your site. By your putting my records online that would require you to go to courthouse to get, where there are people to witness and cameras to record, who is requesting the info in case the info is abused to harm those they are looking into.
Your site has none of these safeguards. I pay to be unlisted and you are overriding that by putting my info online where I DON'T WANT IT. FOR MY SAFETY!! There are those of us who are innocent and do NOT want to be part of your database. Like my father that has ZERO online PRESENCE and will have nothing to do with the internet. But you endangered him by letting everyone know from the comfort and privacy of their hideout that he has over 1.5million in assets. Making him a target for con and scams. I was able to get that from you without having to even verify who I was. Nor had there been witnesses that I even was able to find that out in the first place.
If I find out anyone used your site to make a decision that harms me, or my family I will sue you for everything your worth. Because you removed a safeguard that the courthouse provided they don't have to give that info if the requester is suspicious. Or say has a history of stalking the person they are requesting info about. Which the courthouse would NOT give that person the public record. BUT YOU DO.
Hi Corey,
Thank you for your feedback. While we choose to focus on the positives that our service is used for, such as reconnecting family and friends, being used as a safety resource for online dating, or finding out more about the people that we meet in our daily lives, we understand your concerns. As a courtesy, we provide the option for anyone to opt out of TruthFinder for free. Once you have opted out, your background report will no longer appear on the TruthFinder site. Your background report will be removed from our databases and our website, but as we did not create these records, they will still be available, albeit from different sources.
To remove your background report from our site, simply follow the instructions below:
1. Go to www.truthfinder.com/opt-out/, search for the report you’d like to opt out, and click “Remove This Record.”2. You will be asked to submit a valid email address in order to send a confirmation email. Email confirmation is required to process your opt out request. If you do not receive a confirmation email, please be sure to check your spam folder and move the confirmation email to your regular inbox.
3. Once you click the “Confirm Opt Out” button inside the email you receive, we will begin processing your opt out request which can take up to 48 hours.
Please keep in mind that we do not remove sex offender location data and that your name could still appear as a possible relative or associate in another individual’s background report.
If you have any questions or need assistance walking through the process please contact our Customer Support at 1-800-699-8081 or via email at help@truthfinder.com. We are available 24 hours a day, 7 days a week to assist you.
Respectfully,TruthFinder Support
Reviewed April 29, 2018
Using the system is easy enough, but the information is not always current. There is very limited Employment information available. It is very cumbersome having the sex offender database hits attached to the Background information, it is usually more pages than the Report itself.
Hi Everett,
Thank you for taking the time to leave your review of our service. We appreciate honest feedback — it allows us to do our job better. Our information is gathered from numerous public sources, and we simply display this data in an easy-to-read format. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or out-of-date. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us 24/7 at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed April 28, 2018
Telephone number was completely incorrect information on search I recently conducted. General information seems to be fairly old. But I appreciate the service. I've searched for my own information. Husband's info. And people I've recently become acquainted with--it's helpful for that, better than nothing. They should get more updated info. though.
Hi Susan,
Thank you for your honest feedback. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or out-of-date. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us 24/7 at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed April 26, 2018
I found the service useful overall, but I was looking to use the service as a business tool, to check the background on some of the small business owners I come in contact with, and I just haven't had much success for most of the searches. So I'm not sure, if it is because of the wrong city being entered or something else. So it may be useful to continue service. Can I get some feedback?
Hi Terrance,
Thank you for reaching out. Please keep in mind that TruthFinder is meant to be used for personal use. In regards to your searches, if you are unsure of the city, using the state filter without entering in a city can sometimes be helpful. It is also possible that the information is just not available to us. We would be more than happy to assist you with your searches. We will reach out to you privately to provide further assistance.
Respectfully,TruthFinder Support
Reviewed April 26, 2018
This program has help me locate both friends and family, my only complaint is that the search records do not go far enough back in time. Some names of people would have records beyond the'60's. When researching young friends of ancestors, you need to go back in time a little further.
Hi Rick,
Thank you for the positive feedback! We're happy to hear our service is helping you locate friends and family. We apologize if you are unable to locate certain older records. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information is not available to us. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us 24/7 at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed April 26, 2018
In my opinion Truth Finder is knowledgeable in its findings and provides a lot of useful information. I'd give them a 70% accuracy. As for the email and telephone number look up my experience was not a productive one. Most numbers I looked up there was no information available for them as the same for the emails. But for the price of the email and phone # lookup it's a good price for unlimited searches. As for Truthfinder it's a little pricy for me. Even though you do get unlimited background searches I really didnt use it enough to justify the price I paid. You may and you may not have IDK. You should have a business package and a personal package and offer the personal package at a cheaper rate in the long run. You're more apt to keep a customer for several months that would have normally canceled after the first month or two at the current price. Just my opinion.
Hi Philip,
We really appreciate the thorough and honest feedback of our services. We apologize that you were unable to locate all of the phone numbers and email addresses that you were searching for, but we are happy to hear we could provide you with a lot of useful information. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us 24/7 at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed April 22, 2018
I really like TruthFinder. I volunteer for an organization that sends condolence packets to the recently bereaved. Often I can't find the addy for relatives without TruthFinder. It has really helped me to reach out to those who are hurting.
Hi Diane,
Thank you for taking the time to share your experience with TruthFinder. We're glad to hear we can help you find the addresses you are looking for, and we really admire the volunteer work you do to reach out to those who are hurting.
Respectfully,TruthFinder Support
Reviewed April 21, 2018
Receiving reports - Most times easy, sometimes keeps saying email already in use and ask to change my password, won't let me in though it is me trying to use it. Today this happened numerous times but now appears I can so hope so since haven't finished this session and called was told will receive a callback and never did.
Hi Sandra,
We apologize that you had a hard time logging into your account. We will reach out to you privately to resolve this issue.
Respectfully,TruthFinder Support
Reviewed April 21, 2018
Sad so many of the phone numbers don't work anymore. I wish it would show the name that is associated with the number, not just a group of numbers. When I call them, some people say they are a relative and I was embarrassed when I didn't know their name. But happy for some address numbers.
Hi Jo,
We appreciate your honest feedback, and we apologize for any frustrations you may have had with the phone numbers provided in our reports. We work really hard to make our reports as thorough as possible, but we can only display the information that was provided to us. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us 24/7 at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed April 17, 2018
DO NOT USE THIS DISREPUTABLE COMPANY. This site promised to confirm military status of a person searched. I agreed to a one time search. First, there was absolutely NO information on the site of this nature. To add insult to injury, I see a recurring charge on my bank account. There was no way online to "cancel" my membership -- the membership I never signed up for. I called them, they agreed to credit me the amount but the person on the phone did NOT inspire confidence. I arranged with my bank to put a stop on any possible future charges. I also noticed a marked increase in the amount of spam I received.
Hi Patricia,
We apologize you did not find the information you were looking for in our reports. We do not provide military status, but we do provide some military records when it is available.
We also apologize for any confusion you experienced in regards to our billing system. When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on this page and in our Terms of Use. Additionally, all of our customers have the ability to lookup their order history on the TruthFinder dashboard under My Orders and are sent a confirmation email for any orders placed on the site.
If you have any questions regarding the foregoing, please do not hesitate to contact our customer service department at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed April 17, 2018
This site is horrible, and not much of the information is truthful. This site had me listed as having a warrant out for my arrest in California (not a good place to be wanted)... So I called Orange County, California to find out why I had a warrant out for my arrest... it turns out that California had NO CLUE why they put this on their webpage, and in fact had never heard of this site. Also I know my father has passed away... a few years ago, this site has him alive and with a new address 4 years after his passing. It also listed several people as my "associates" when in fact I have no idea who these people are at all. This site is a BAD idea and has nothing but misinformation and lies. I canceled my account with them and had my information deleted, too bad companies like this are allowed to spread so many lies.
Hi Don,
We're sorry to hear you found some inaccuracies in our reports. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or inaccurate. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed April 11, 2018
They market that you can cancel at any time, but good luck trying to do it. They do not send reminder emails, they just charge your account and hope you don't notice they are charging you. They might as well steal your credit card. Don't sign-up for this service; it's a money grab.
Hi Mike,
All of our customers have the ability to lookup their order history on the TruthFinder dashboard under My Orders and are sent a confirmation email for any orders placed on the site. Our customer support number can be found on our customers' bank statements in case our customers have any questions regarding the TruthFinder charges on their account.
Customers can cancel at any time by calling our customer support line, contacting us via email or mail, or through their TruthFinder account.
If you have any questions regarding the foregoing, please do not hesitate to contact our customer service department at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed April 8, 2018
I signed up with Truthfinder after reading in the local paper that it was the only way to get my name off public records. I was concerned about my privacy. I signed up for "1 month of Unlimited Reports". No explanation of "1 month of Unlimited Reports" appeared so, like any reasonable person, I assumed that 1 month meant 1 month. Boy was I wrong. I was billed for 16 months of membership before I caught it on my credit card statement. Their billing practices are incredibly deceptive. I spoke with someone at Truthfinder today and they are giving me a 12 month refund. I doubt that they would make this type of refund if they didn't already know that their billing practices are unscrupulous.
Hi Cindy,
We apologize for any confusion you experienced in regards to our billing system. When a user activates their account, they must provide an electronic signature authorizing TruthFinder to charge their card as described, including for the automatic renewal of their membership. Our Billing Terms are conspicuously explained on this page and in our Terms of Use. Additionally, all of our customers have the ability to lookup their order history on the TruthFinder dashboard under My Orders and are sent a confirmation email for any orders placed on the site.
If you have any questions regarding the foregoing, please do not hesitate to contact our customer service department at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed April 3, 2018
I put my own name in and it generated a list of my family as well as a long list of people I've never even heard of. Some of the people that I had heard of are not my relatives. I didn't go any further because I can't trust the information. I wouldn't use this site to look up information on anyone else knowing mine was so incorrect.
Hi Jeanne,
We apologize that you were unhappy with the information found on our site. The information included in our background reports is gathered from numerous public sources. We do not create or add to the information we obtain. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but occasionally some data just isn’t available to us or may not be 100% accurate. There also exists the possibility of false positives, and more than one individual with the same name and basic information may match up with many other records. We will contact you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed April 1, 2018
Simply put, it's BS. Spam, fishing, nonsense. They "Truthfinder" absolutely try to bait you into paying for the "details" of their inaccurate records. It's safe to say that I know the truth about myself and my historical information. They claim to have multiple arrest records about me in their so called background checks. I'm sure some fools get nervous, thinking that there's some truth to this but c'mon folks, it's nonsense. I've never been arrested! If they don't have accurate Information about me then how could I trust that they have accurate info about anyone else.
Hi Julia,
Thank you for your feedback. The information included in our background reports is gathered from numerous public sources. We do not create or add to the information we obtain. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but occasionally some data just isn’t available to us or may not be 100% accurate. There also exists the possibility of false positives, and more than one individual with the same name and basic information may match up with many other records. For this reason we always identify criminal records as being more or less likely to be associated with the specific person a user is searching for. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us 24/7 at (800) 699-8081.
Respectfully,TruthFinder Support
Reviewed March 22, 2018
I made the mistake of clicking on their ad and submitting my info assuming I would audit what info is out there on me. What I got was threatening and inaccurate scam cycle! I did find myself but funny how they have added frightening and wholly invalid things... Says I have 2 arrest records? I'm pretty sure that as a mother of 3 I would remember if I had EVER been arrested! Now, as I will not give them a dime to see this sensationalistic **, I am now caught in their nasty cycle of spam with this garbage listed and spam in my inbox all the time. How can this company get away with these non-factual scare tactics to sell their BS reports??
Hi Annette,
We apologize for any confusion that you may have experienced with our policies. We do collect personal information such as name, address, and email address. When a customer enters in this information and clicks “Continue”, they agree to our Terms of Use and Privacy Policy.
All users have the choice to unsubscribe from promotional materials from us or our marketing partners by unsubscribing themselves or contacting us at help@truthfinder.com. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.
Respectfully,TruthFinder Support
Updated review: April 30, 2018
Kasey,
I appreciate that you were willing to refund my payment. I am still receiving multiple spam mails a day and will have to create a new email account. The emails are deplorable!
Thank you,Capp
Original Review: March 20, 2018
I used Truthfinder to search the web for info on myself. Some of it was relevant to me, most of it was old or inconsequential, but the most disturbing thing was all the SPAM mail I started receiving the next day. I have never gotten much spam, but now I receive about 30 – 50 spam mails a day. The annoyance is not worth the $27 I paid for minimal information.
Hi Capp,
We apologize for any confusion that you may have experienced with our policies. We do collect personal information such as name, address, and email address. When a customer enters in this information and clicks “Continue”, they agree to our Terms of Use and Privacy Policy.
All users have the choice to unsubscribe from promotional materials from us or our marketing partners by unsubscribing themselves or contacting us at help@truthfinder.com. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.
Respectfully,TruthFinder Support
Reviewed March 20, 2018
Highly disappointed with tactics. I stopped short of the process as they keep asking you “are you sure you want to know”? I decided I didn’t. Now I’m flooded with sexually explicit emails and all other sorts of crap. I’m very upset.
Hi Michele,
We apologize for any confusion that you may have experienced with our policies. We do collect personal information such as name, address, and email address. When a customer enters in this information and clicks “Continue”, they agree to our Terms of Use and Privacy Policy.
All users have the choice to unsubscribe from promotional materials from us or our marketing partners by unsubscribing themselves or contacting us at help@truthfinder.com. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.
Sincerely,TruthFinder Support
Reviewed March 12, 2018
Charged $27.78 for one month for information that was incorrect. The information on the file was not up to date, was incorrect and had combined information for two people. Would not recommend using this site unless you don't need updated info. Found it very pricey for useless data.
Hi Diana,
I’m sorry to hear you found some inaccuracies in your report. We do not own the public record databases — we simply compile public data. Sometimes, due to circumstances beyond our control, the information in your report may be incomplete or inaccurate. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Updated review: March 9, 2018
Although I didn't get the results I was looking for, the member care team at Truthfinder was very helpful in resolving my issues by giving me a refund.
Original Review: Feb. 21, 2018
I had already done my own research, and wanted to make sure I checked for every piece of information I could get, so I tried Truthfinder. Everything it listed on Truthfinder, I had already found on free websites. Would not recommend this at all.
Hi Amy,
We understand how frustrating it is when you can't find the information you were looking for. We work really hard to make our reports as thorough as possible, but some states and counties do not release their records to the public which sometimes impacts the quality of our data. We apologize and will reach out to you privately to resolve this issue.
Respectfully,TruthFinder Support
Reviewed Feb. 17, 2018
I did a search of myself and within 2 days I began receiving sexually explicit SPAM and solicitations in the email many times a day. Apart from the fact that the information presented was largely inaccurate, the SPAM is really really annoying. DON'T DO IT!!! All the accurate information was available through public record (clearly it would take a lot more time to track that down on my own). Only 2 of the 20 associates mentioned were accurate. The many listed family members were other people related to someone with the same name as mine. Interestingly it did not list my brother at all. My parents were listed, but I had been prompted to chose their names before the report was finished. Watch out for automatic renewal: be sure to cancel the service. This is not worth the trouble - BEWARE - your email will be compromised.
Hi Kim,
We’re sorry for any confusion that you may have experienced with our policies. We do collect personal information such as name, address, and email address. When a customer enters in this information and clicks “Continue”, they agree to our Terms of Use and Privacy Policy. All users have the choice to unsubscribe from promotional materials from us or our marketing partners by unsubscribing themselves or contacting us at help@truthfinder.com. We have removed your information from our email marketing list. Please allow at least 10 days for the email advertisements to cease.
Respectfully,TruthFinder Support
Reviewed Jan. 19, 2018
Got a report 82 pages long that was 99% fluff information. Actual information relative to person I was researching could maybe be on two pages at most. Had list of possible associates that were useless. Also had listings of past and current neighbors and local sex offenders from addresses where person never resided. More useless information. My opinion is that this is a ripoff. Not worth the cost. Buyer beware!
Hi Bill,
I apologize you were unhappy with the information found in your report. We work really hard to make our reports as thorough as possible, and we hate to hear that our service wasn't what you were expecting. We will reach out to you privately to work out a resolution.
Respectfully,TruthFinder Support
Reviewed Oct. 25, 2017
I liked that they made the site very easy to use and to navigate through. I was in a time crunch and needed to get the most accurate background check that I could and the site helps for people who don't know how to get around computers too well. My overall experience was great.
Reviewed Oct. 24, 2017
I found the person in question quickly and the info very detailed. Most of what I wanted to find out was there. After a few attempts at establishing the correct subject the biographical info was most forthcoming and very easy to get. The story was detailed and highly concise as to the subject's past life. There was nothing that was missing except maybe the info regarding past addresses. However after establishing the current address it became easier to track the subject’s life more precisely. I would recommend that more detail about the subject's past life experience be included. This is most important. The cost for this service is well worth it if you are seriously trying to get the background info into the subject’s life experiences and establish an understanding of this person. Highly recommended.
Reviewed Oct. 19, 2017
In one place you can find a lot a lot of useful information about a person that would have taken you a very long time to try to put together yourself. The website was user-friendly and speedy. You got your data back quickly, where some other sites wanted you to wait for days. A premium report option is available if you want to be very thorough. It was impressive when you first logged in to see that Truthfinder has been recommended by CNET and Huffington Post. The site is easy to use in desktop or mobile mode. You don't need a lot of training and instructions to get started. The site is also very intuitive and you can jump right in and get the information you need. Our company successfully used the site to assist some employees who knew they had records but didn't know specific details in order to complete paperwork for a government contract. This site helped us find out what we needed to know quickly and easily.
Reviewed Oct. 18, 2017
Truthfinder finds with more facility and of more exact form to the people, taking into account that it is a little private and does not require personal data. It is very easy to get information and is very accurate compared to other pages, apparently because it is a platform well known and very helpful, I found it excellent. Everything went well.
Hi Josue,
Thank you for taking the time to leave your positive feedback! We're so glad you were able to easily find the information you were looking for.
Respectfully,TruthFinder Support
Reviewed Oct. 17, 2017
This site combines millions of different information from public records and creates a report. You can search for people and get real information on them by doing a background check. You can try this site for $1.00 then you can pay by the month or every few months. It's affordable and easy to use. But I would make the trial completely free for the first 5 days, or even the first search for free. This site should be more transparent about the charges because spending a lot of time on a website and then being asked for more money is frustrating. This site should not use the word free at all because people get mad when they find out that it is not free.
Reviewed Oct. 16, 2017
I was looking up family information and this site was Falsely advertising as a free service by them and others online. It was also very slow service that I couldn't bypass and it spammed my email multiple times a day the weeks after attempting to use their services as well. And I was never able to finish the check because it popped up with a charge in the last steps after the fact of waiting around for hours. Don't waste your time with any of these service sites.
Hi Audrey,
We apologize for any misunderstandings, but we do not claim to be a free service. TruthFinder compiles hundreds of millions of available public records from several different data sources. But we have to pay to access those sources. We also have to pay our expert developers to turn that data into background reports that are easy for you to read and understand. We provide all of the billing details before a customer chooses to sign up for our services, and these terms can also be reviewed at anytime in our Terms of Use.
Respectfully,TruthFinder Support
Reviewed Oct. 15, 2017
I found the Truthfinder website easy to use and understand. I really like the way the website is set up. Maybe make it more personalized to each individual and what their needs are for the website. But the overall look of the website was appealing and not overwhelming. I was able to efficiently perform the tasks I needed to. The information I received was correct, helpful and very useful as well. It was easy to find all the information I needed and I was able to find everything quickly without any problems.
Hi Amanda,
We sincerely appreciate your positive feedback. We're happy to hear that our website was easy to use and that you found the information you were looking for. Thank you for the high rating!
Respectfully,TruthFinder Support
Reviewed Oct. 14, 2017
Truthfinder is easy to navigate and many tools make it easy to narrow down all possible relevant matches to the person you're searching for. The colors chosen for the text are easy to read. But you don't get all the information you think you'll get when you sign on and it costs more. Therefore I would look at other services. Some may reveal more information than this one. Also the "good" information costs extra to view. This seems like a ripoff when you've already paid to use the site. If the signup fee isn't all you pay for it's not made clear. But it has been a bit since I've logged on so hopefully this has changed.
Hi Natalie,
Thank you for your honest feedback. We have made a recent change to our service that we think you will really like! If you sign up with a new subscription, we now include that extended data search in every report without the additional fee. If this is something that you're interested in taking advantage of, please let us know and we can reach out to you to assist you in signing back up.
Respectfully,TruthFinder Support
Reviewed Oct. 13, 2017
I can find out my background as well as others. It is a convenient tool to have when I need to check a background on a person I just met. And I like to check my background just to make sure it shows up correctly. Although sometimes it gets complicated to use and I don't like how much it cost to use. It could be a little bit cheaper and I wish it had a free trial. I could find most of the information I was looking for but not all but that could be because I don't fully understand how to use the site. But overall I like it.
Reviewed Oct. 12, 2017
Irritating yet complete. It finally did give results. It was easy to follow the direction step by step and easy to fill out the information they requested. I was also somewhat surprised by the detailed information they gave about the first and I was looking for his family members or contacts. Made you pay so you finally got the answers. Rigs you and by giving you a taste of what they offer until you're so curious as to what they found out that you end up paying. I wish they would have just been straight up and told me how much it was going to cost and I would have gladly paid instead of being irritated and having to wait till the end of their teasing. But you need to be sure that it will give you the information about while you're looking for that person.
Hi Becs,
We appreciate your honest feedback. We apologize for any frustrations you had with our site, but we are glad to know that you were able to find detailed information on the people you were searching for. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments.
Respectfully,TruthFinder Support
Reviewed Oct. 11, 2017
This site is definitely one of the best sites I've seen. It's very useful and it helped me find what I was looking for within minutes. It was fast and secure. It gave me address, phone numbers, relatives criminal information and a whole lot more. It also answered a lot of questions and things I was wondering about. It was better than a few other sites I have been on. I will definitely be using this site again and and would recommend this site to anyone. In fact, I have recommended them to a few people I know who were looking for answers about loved ones or friends or other people they actually wanted some information about
Hi Marissa,
Thank you for the positive review and high rating! We appreciate your feedback, and we want to thank you for recommending our service to some of your friends. Please feel free to reach out to us if you ever have any questions or concerns.
Respectfully,TruthFinder Support
Reviewed Oct. 10, 2017
Ran background checks on personal, criminal, personal media, family members, private. Wanted to be assured that my search would remain private, that individual a relative would not know that I had searched. This was a Family member I lost contact with and had hopes of reuniting with. However, I would prefer to pay a one time search fee only. When I thought I had purchased a one time fee only apparently I had assumed the responsibility for an automatic renewal which I did not want as I could only afford a one time fee only. Overall a quick access to info needed and I could watch as various areas were ran.
Reviewed Oct. 9, 2017
I like the packages and plans that come with the upgrade deals, with lots of customizable options to search unlimited times in a Prepaid block of time. I also really like the feature which allows you to save your previous reports in an archive that makes updating reports very organized and easy to sift through. But prices are a little too much for package deals, relative to the market for this exact product - Truthfinder asks for slightly more than the competing sites popping up every day. This prevents me from long term commitment to the site/brand.
I also find the way they hook people by claiming to have loads of data, specific to the user search and they hold the info hostage until you pay. Then you find a disappointingly low amount of actual useful information, at least half of the time. They dangle reports in front of the user as a tempting treat, but they often are withholding the fact that nothing is in the report. Truthfinder is as good as any of the sites, but it is a mediocre result when you already are a paying member. I like to know I am getting a good value for my money. I am not made to feel loyalty due to the competitive market for this type of background check.
Reviewed Oct. 7, 2017
The site was helpful and didn't take long after I've already paid. Detailed answers were provided and it gave me extra information I didn't really need to have. Also the design or layout of the site was easy to navigate and appealing. However, they should offer a certain number of searches for the price instead of on a monthly basis since most people do not search a lot all at once. Quite expensive to use just once. I don't use background checks that often so to pay for a membership on a monthly basis makes no sense for me. They also did take quite a while acting as if it took so long to attain the information where other sites pull it right up without having to wait. They also need to show more information to ensure that you're selecting the correct person that you're searching for.
Reviewed Oct. 6, 2017
The Truthfinder website is very easy, so it's available for just about anyone to use. With my past experience, I have been able to find the information I was looking for, a quick and easy process without having to search aimlessly. It has super reasonable prices for the info you are able to obtain too. But I would change the prices because, even though the prices now are reasonable, everyone likes saving money and wouldn't hesitate to dropping prices. Other than that I would recommend Truthfinder. The site was made super simple so anyone can do it from the comfort of their own home. All you need to do is simply fill out the little bit of info they ask for.
Reviewed Oct. 5, 2017
The best thing about this site was that it was simple to use and it didn't have any hidden information or extra things that you needed. I didn't have any major issues but just a little bit of bumps on the road. I liked the website and it was better than a few others I tried. It got the job done but there were a few things that could be better. It could have had less pages and not as many pop ups. If I were to tell my friends about this website there would be a few good things and a few bad things. It was easy but not the best.
Hi Rayanna,
Thank you for your honest feedback. We're happy to hear you were able to find what you were looking for, and we apologize for any bumps along the way. We will reach out to you privately to help resolve any issues you may have had with our service.
Respectfully,TruthFinder Support
Reviewed Oct. 4, 2017
It has everything available as far as traffic incidents and criminal charges. It gives you information on family that is associated with the individual as well but it is slow and sometimes takes a while to find what you need. Another issue I noticed was that it sometimes shows the same person on the list in a few different areas so I wondered if one has different information than the other even though they are the Same individual.


