TruthFinder
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About TruthFinder
TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information and more. TruthFinder reports include data sourced from county, state and federal databases. Truthfinder accesses multiple public records stored on the internet and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members and even to check yourself.
Pros & Cons
Pros
- Unlimited reports
- Mobile app
- Detailed reports
Cons
- Must buy full month
- No trial period
Bottom Line
TruthFinder customers pay a fee to receive detailed reports with a person’s contact information, social media profiles, education, jobs, possible associates and more.
TruthFinder Reviews
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Reviewed Aug. 2, 2021
I have used this service several times. I have been very impressed and will refer friends if they are interested or should need. I found TRUTHFINDER to be very in depth, right on the mark when just putting a small if my knowledge/information in. I will use them again, since I’m solo, they are necessary in keeping me informed and feeling safe.
Reviewed Aug. 2, 2021
This is the BEST employee that has ever helped me. Very courteous and I patient, but got the job done efficiently and quickly. When this has happened in the past it has taken much longer. Very confident and competent. She waited while I entered everything.
Reviewed Aug. 2, 2021
I did a free trial. Ran myself, my dad, a friend and someone I really needed this kind of site for. There was almost no social media results. Address and phone numbers were not current. When I ran myself I had more information on my ex-husband's family than I did on myself. However when I called to cancel my free trial and get a refund on some of the other purchase items I was assisted immediately. I was refunded my money. The gentleman I spoke to was very nice. I only wish the website was as helpful and efficient as their customer service. Their customer service is five star.
Reviewed Aug. 1, 2021
Great Resource. Accurate results and as up to date contact info as you can find on Public records. As a repeat customer, I have found links to people I have searched for for many years. Well worth the money. They are my go-to resource for info.
Reviewed July 30, 2021
In a matter of minutes, your report provided all the information I needed. In the future, if I ever need to search for background information again on an individual, I would use your service in a hot minute! Thank you very much!
Reviewed July 30, 2021
I tried the product and it performed as advertised. I did not have a continued need for the information, so I canceled the subscription. It was very easy to cancel. The contact person was very polite and professional. Just need your name and email address.
Reviewed July 29, 2021
I would like to give an commendation to Susan, the woman that helped me - in my technically confused state. She was so calm, kind, patient and knowledgeable. It is my suggestion that you promote Susan to any position she would love to assume. Many thanks. Adrienne **
Reviewed July 28, 2021
Had called to cancel and kyle was helpful and present on the phone. Thank you for your time and effort and in the future if I decide to return to Truthfinder but right now I don't have the time for this site. Thank you.
Reviewed July 28, 2021
Called to cancel membership since I no longer need it. The customer service rep, Paul, was friendly, professional and efficient. A seamless experience. Would recommend to others in need of personal research. Would caution to read the fine print so as not to get a reoccurring charge, however a phone call was sufficient to rectify.
Reviewed July 27, 2021
Great service, Cheryl was awesome. Gave a good example on what to do during helping submit a payment return to someone else's account. She did great. She did great. Cheryl was very kind to me on the phone and she deserves a raise.
Reviewed July 24, 2021
Signed up for Truth Finder. Information was good and there is a charge for anything extra from any other resource. Such as emails or phone lines. Added Charges Can easily add up as you might want them for more information. Checked my credit card for the charges which have not shown up yet. I have concerns of them keeping correct records so make sure you check everything and if you think you're Being overcharged or if you want to change your membership. Please call them. At this time I am in dispute for the charges. I look forward to a good response. From the phone calls I've made today they have put it forward that they hope to resolve this and Are also puzzled at the charges. Consumers be aware Of the charges that can be revolving each month. I believe this can be a good company.
Reviewed July 23, 2021
This served a purpose, to provide me with a little insight into the people around me. It showed me the side of people I didn't want to see. There was a man who worked for me who was later charged with trafficking children. Thank you. It just shows you never know what lies in the minds of others. One of those things that reinforces my faith. The only thing I could really feel good about was my instincts told me to be on guard. Daniel **
Reviewed July 23, 2021
I looked up the person I wanted information about and the information was very telling. I looked up information about myself and was surprised to find as much information and it was totally accurate. I forgot some of the addresses where I once lived and even the stuff I wanted to forget was there, such my past bankruptcy and past IRS problem. Bravo Truthfinder!!
Reviewed July 20, 2021
I was given wonderful advice and assistance with my account. I would give your highest marks for Kathleen who helped me. She was very professional. You should have more employees like her. If I have a need for your services in the future I hope to contact a representative like her.
Reviewed July 20, 2021
Found it most helpful. I was surprised at the information I found. You want to know, this site has it. Sex offenders, arrest records, addresses, phone numbers, and lots more. If you need to know then this site is where to go.
Reviewed July 19, 2021
Truth Finder found the man I was looking for. I was told this man had an extensive arrest record and had been convicted of child molestation. Totally untrue and such a relief. I was able to confront the liar and show that this man has never been arrested for anything other than trespassing.
Reviewed July 17, 2021
It appeared that I was subscribing to a service at $23.99 but the receipt was $46.99 so I felt misled. I didn't get the info I was looking for which was a will or no will for my father who I found out died in 2017. Your info does not show he is deceased. My own info is missing so much and incorrectly dated on all items. The rep was outstanding and explained the limitations on the info Truthfinder receives and he was very understanding. He was fantastic,
Reviewed July 16, 2021
Teres was positive and helpful! Prior to her help, I did need help from my phone company. Nevertheless, I am old school when it comes to new technology but I do often obtain help from the younger generation and then we usually get it done.
Reviewed July 15, 2021
I spoke to a very nice lady who was friendly and very professional. She listened to my comments and was able to resolve my concerns while we were talking. I would recommend Truth Finder to my family and friends. Thanks.
Reviewed July 14, 2021
I subscribed solely because the ads indicated that divorce and marriage information would be provided. That was the only information I required. Only after paying the fee and receiving the report did I realize that none of this information was included. At best, I consider this to be deceptive advertising. One trip to the court house and $5 of fees got me the information I wanted. This easily could have been part of the subscription.
Reviewed July 14, 2021
I am 86 yrs. old and not at all savvy concerning computer use. The gentleman in customer service guided me through the process required to access the report I wished to see. I really appreciated how kind and patient he was with me.
Reviewed July 12, 2021
I’ve been called to cancel. They giving me the run around then took money off my card for nothing when I don’t even use Truthfinder anymore. Been called to complain. I feel like they scamming me. Not cool so if I was y’all I would not use a card that I use daily anymore. I would have to go by a prepaid card or they gonna be taking money off your card that you use on a daily then y’all got the nerves to be closed all weekend when y’all take people money.
Reviewed July 7, 2021
Good day! I always receive amazing customer service. I’ve only had to call twice. Simone today was a pleasure to speak with. She was efficient, friendly, and answered my questions thoroughly. For example, I had a question on why I had a double charge. She explained it was not a double charge.
Reviewed July 5, 2021
Laura was very accommodating when I needed to cancel my account. She was pleasant and answered all my concerns. Thank you. I would definitely recommend to a friend. I signed up for the trial and forgot to cancel and Laura helped me cancel my account.
Reviewed July 2, 2021
I was able to re connect with lost old friends and this service is great in helping you to do it. Great service also. I highly recommend this for anyone who wants to reconnect with loved ones or lost friends.
Reviewed June 30, 2021
Special Thanks to Jassmin who was professional and very helpful. She solved my problem and my experience was super great. In the future I would love for Jassmin to help me. My system is working great and I love Truthfinder and I'm very very happy. Thanks Truthfinder.
Reviewed June 30, 2021
Most complete background check I ever seen, everything you want to know about anyone can be found on Truthfinder. If you're looking to investigate anyone that's around your children or a new friend in your life try truthfinder, you won't be disappointed.
Reviewed June 30, 2021
Norma was very cordial and understanding and listened carefully and cancelled my account without any difficulty. I was amazed at how easy the process was. I did not have to wait long on the line to accomplish my reason for the call. Thank you Norma.
Reviewed June 29, 2021
I lost my card and my service was canceled due to billing a card that had been deactivated. I called membership twice and both of the representatives were courteous and professional and demonstrated a caring attitude by helping me reestablish my membership at my old rate.
Reviewed June 29, 2021
I tried to change my credit card info to a new card. It took two phone calls to get my account fixed. Both customer service agents were very good but the first one said it should correct itself in a couple days and if not to call back. It did not so I could not use the service for several days. I called back and the second customer service agent was able to correct the problem.
Reviewed June 28, 2021
We wanted to find the couple from who we purchased our current home to invite them to view the renovations we have done, and to enjoy seeing the beautiful home they built once again. Using the service was easy, and we are so glad to have done it. Didn't realize the service would automatically renew, and when it did, customer service was wonderful to help cancel the subscription and refund the automatic renewal. We are thankful for TruthFinder. Great Company!
Reviewed June 28, 2021
Very great service. She was calm and try her best to change my mind. Understanding and very pleased to talk to her about my experience with the site. Answer all my concerns and offer me anything else that would make me happy.
Reviewed June 24, 2021
Your agent Therese was wonderful. Was so informative and knowledgeable. You have a great employee. I could not open the report on the person I was looking for. You had the name of the correct person and said the report was ready but I just couldn't open. Therese helped me to reopen my account. I had CXLD my account after I could not open. She helped me once again to open my account so I could once again be a member. Sorry for misspelling of her name. Thank you.
Reviewed June 23, 2021
There was nothing new or any updated information on my search. I still have no new address or phone number. What is listed is not current. Maybe I will try again but Truth Finder had nothing to assist me in my search.
Reviewed June 23, 2021
Without going into details I found the need to reach out to TruthFinder pertaining to my account. There was no delay in answering the call and Claudia [my representative] could not have made my situation easier to deal with. TruthFinder is fortunate to have Claudia and I was equally fortunate to have Claudia manage my issues on the telephone, in a professional, pleasant and humorous manner. I will continue to work with TruthFinder, based upon today’s experience, for many years to come.
CEO
Jerbear and Partners Inc.
Reviewed June 23, 2021
I was able to found my long lost friend through Truthfinder, and I appreciate the information that this website put it together for us. Missing a star just because not all the information are accurate. Overall is great experience and happy with the search. Customer service is quick and help out with the issue right away!
Reviewed June 22, 2021
Great joy after 50 years and he was in contact with an older sister that I thought would be impossible. My life has a total different basket of thoughts and ideas that is not a daydream. Waiting for plans to be made so I can see them.
Reviewed June 21, 2021
Using Truthfinder, I was able to locate 4 of my 5 siblings. After the death of our biological Mother. I only wish I could have located number 2 brother. Representative this morning assisted me with the cancellation. Thank you.
Reviewed June 21, 2021
Much background and personal information about this lawyer was not available through Truthfinder or other sources e.g. married or unmarried; children or no children; probably suppressed by the law firm she is associated with. I do not need additional follow-up and was pleased with the rapid response time of the information furnished.
Reviewed June 21, 2021
My experience has been great. Everyone I have tried to find no problem. The information was correct telephone number to records to relatives and friends. Your information can be depended upon. Great job. I have one friend that I hadn’t seen in over 30 years. Because the Truthfinder I was able to find him. I got his number, call him up and even told him stuff about himself. It was funny. He wanted to how I got this information and now we’re in touch again after 30 years. I feel like just about anyone that I’m searching for all my old friends can be reached again through Truthfinder.
Reviewed June 15, 2021
I needed to check to see if there was a civil suit against someone and to find her. Help me get the information that I need it. This is a good site to have but I no longer need any other information. Thank you for the finder.
Reviewed June 10, 2021
This lady was SUPER helpful!! She spent a lot of time helping me and was absolutely great! I am not a "computer type" so her patience, computer skills and above all her kindness was SUPER! NONE ARE BETTER! Give her a ***LARGE*** pay raise. She deserves it and above all has ***EARNED IT***!!! Rodney
Reviewed June 7, 2021
Having been a member of TF.com for over a year, it is sad that the past few weeks have been abysmal to say the least. From inaccurate information to spontaneously being kick off, to getting trap in a cycle of not being able to return to the main screen to now, not even being able to receive information at all (the information that matters for my business). However, to be fair, I have been very satisfied with TF.com in the past... The sketchiness was only sporadic and short lived... Yet, It has gotten a lot worse with time.

We’re so sorry that you experienced technical difficulties with TruthFinder. We’re always working hard to improve our services and we’re committed to fixing this issue. One of our senior team members will be in touch soon to resolve this issue.
Sincerely,TruthFinder Support
Reviewed June 7, 2021
I was pleased with how quickly TruthFinder returned results. However, the searches did not deliver all information, some of which I already had verified via online searches of my own, including but not limited to arrests, convictions, status of professional business licenses. I had to do further online searches myself, as well as make additional telephone calls myself. In was disappointed at the limited amount of information in the TruthFinder results, as most of it was general information I either already had or had to do further research on my own to obtain.

We’re sorry you didn’t find the information you were looking for. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but sometimes the data just isn’t available to us. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.
Sincerely,TruthFinder Support
Reviewed June 4, 2021
The woman who took my call was very polite and helpful. I didn't realize that when I signed up for TruthFinder that there was a Monthly Fee. I thought it was a one time charge. Much of the information that I was seeking was not found.
Reviewed June 3, 2021
The customer service representative explained the options for renewal very well. She walked me through some of the features I will be using in the future. She verified that my subscription had been renewed for the current and subsequent months until I contact Truthfinder to suspend the subscription.
Reviewed June 2, 2021
I loved using TruthFinder for the couple months that I had it. It was awesome! Unfortunately due to lack of money, I had to cancel my subscription. But honestly if you have the money, it’s great for checking out who is living near you that is a pedophile or, that has a record or anything else you want to know about anybody it’s there!
Reviewed June 2, 2021
I signed up for your service for one month but didn't realize it would auto-renew. I called in and asked for a refund and was pleasantly surprised when your representative, Paul, helped me and let me know a refund for the additional month was no problem. Thank you.
Reviewed June 2, 2021
Nephew called telling me about the death of his father who was estranged brother of my deceased husband. Checked on both my dead brother-in-law and nephew and found felonies for both. I am very cautious with dealing with my husband's nephew.
Reviewed June 1, 2021
I wanted to do a check on my history to see what had been placed on a report. TruthFinder was the best rated system that I found. It was quite interesting as to some of the mistakes that had been attributed to my profile. I just want to thank you for your service and if I ever need this service again I will definitely return.
Reviewed May 29, 2021
I was unable to locate any information on the person I was searching for. However they are in the military back in 1991. Information may not be available so I cancelled a subscription. I do however like your site but at 52 years old do not have much need for it. Thank you for being out there though in case we do need to search for those we are looking for.
Reviewed May 27, 2021
When I got to the end of the very first lookup, I waited for further instructions, saying "now log back in to your account, scroll down the searches you did, etc." and but no email came, but I guess you're supposed to figure that out, a little awkward but I figured it out and got the report.
Reviewed May 27, 2021
Searched TruthFinder looking for any records or whereabouts of my child's father. I was feeding my fear. Decided to give that to God but the customer service person I talked to was awesome and understanding. I would recommend Truth Finder to anyone especially people looking for family or classmates. Thank you Truth Finder????
Reviewed May 25, 2021
My experience was not good to receive a charge to my bank account that was incorrect. I cancelled my account, but days later was charged again. Contacting you was extremely difficult. I'm still waiting for a reply to my e-mail. Finally contacted someone by phone after being on hold for quite along time. Seems you try to make it as difficult as possible to cancel. After finally contacting someone the problem seems to be taken care of. The person I talked to was very pleasant and helpful in resolving this problem and assured me the charge would be reversed in my account. I'll wait to see if this really happens.
Reviewed May 25, 2021
I am grateful for the help from Truth Finder. Very important information! I just needed a one time setup information. So for the $30 I paid for one month subscription, it was worth it. I don’t need it anymore. But I would certainly use truth finder again going forward if I find myself in similar circumstances.
Reviewed May 24, 2021
Not bad at all. I got what I needed and found it to be very useful. The cancellation process as well was very simple but with a short wait. I was very pleased to have used this and customer service was good.
Reviewed May 24, 2021
Was happy with the service provided and found the information I was looking for. Very good customer service and the cancellation process was easy. I will recommend it to others in the future and use them again if the need arises.
Reviewed May 21, 2021
I had to call in order to cancel my free trial membership because there was no option to do so on your website. I was already frustrated, but the customer service agent was very kind and considerate. She took care of everything with no trouble at all:)
Reviewed May 21, 2021
100% Accurate, it help in what I need it. And More. I will recommend in future and come back, if I ever need it in future. Actually I got, more than what I need it. Thanks for service. Thanks. It work 100% for my case.
Reviewed May 20, 2021
I called in and spoke with Jasmyn. She was very helpful in taking care of what I needed. She was very polite and professional. She took the time to see what I needed and made sure I was able to take care of everything with 1 call.
Reviewed May 20, 2021
Truthfinder gave me the information that I needed. It was quick and easy to understand. An easy program to work with. I appreciate the easy to follow format and was grateful for the information that it provided. It was all contained in one report which was wonderful to look through.
Reviewed May 20, 2021
It was a alright website. I just didn't find out really what I was expecting to find out from the website. It looked everything up but really didn't get to in depth with the person I was researching so I really didn't think it was going to be useful for future searches so I just did the one search.

Thank you so much for your feedback. We’re sorry that you were not satisfied with our services. We’re committed to providing our users a great customer experience and we’d like to make this right for you. A member of our team will contact you privately to help resolve this issue.
Sincerely,TruthFinder Support
Reviewed May 19, 2021
Your service was great. I've had financial struggles as of late and must cancel my subscription. I will highly recommend your services in the future. Your customer service is phenomenal as well. I was easily able to find the information I needed. I was also able to cancel the service promptly without issue via customer service. Really great service and site
Reviewed May 19, 2021
Didn't get info on anything I was looking for. Will NEVER use this again. I tried several searches and nothing found. Y'all even kept charging after I cancelled. From now on I will only use Been Verified. I have more results.

We’re sorry you didn’t find the information you were looking for. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but sometimes the data just isn’t available to us. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.
Sincerely,TruthFinder Support
Reviewed May 18, 2021
I was able to find some information about some long lost relatives on Truthfinder, so it is a good adjunct to my Ancestry.com membership, which does not have a very good search engine. My only complaint is that it is just too expensive.
Reviewed May 18, 2021
I found the background check to be mostly reliable and accurate. I checked it by searching myself and family members and there were a few minor pieces of inaccurate info. Overall, it was very helpful. When it came time to discontinue membership, it was a simple phone call...no jumping through hoops or anyone trying to persuade you to continue.
Reviewed May 18, 2021
To receive a report there's always a additional fee to many additional fees for searches that you guys don't disclose when I signed up for a trial and now you want me to have so many words in my description and I'm not satisfied with that, you guys want too much from your customers, but everything we get it's always that you guys have to paid so is there anything you guys do that customers don't pay for.
Reviewed May 18, 2021
When I require to look up my Criminal Records for Issue I have had. I went to TruthFinder. Little confuse of where to go. I call the customer service. Spoke with Shalease, she was wonderful, sweet and very helpful of answering my Questions. She did a excellent job. I would give her 10 + for her customer service skills.
Reviewed May 18, 2021
I was not able to find the entire phone number of my friends. I was disappointed but I guess that is a protection for people. The person that dealt with me on the phone was very helpful and personal. I did appreciate that very much. Thank you.
Reviewed May 17, 2021
Fast and friendly! The agent was very knowledgeable and helpful. She helped me to resolve the issue quickly and efficiently. She also got me a package deal that was well-priced. The problem, which was one of accessing the account from a different computer, would not have been worked out by me without her.
Reviewed May 14, 2021
Marco was extremely helpful explaining to me how the Truthfinder's website works, especially since I was using a Apple iPad instead of a computer. He was also very patient and when I didn’t understand something he said and asked him to repeat it again for a second time.
Reviewed May 14, 2021
Lady was very pleasant, and patient. Very good at dealing with a old idiot. She knew just what to do and how to do it, couldn't have been better. Five stars for sure. I would recommend to all. Spoke English, always a plus.
Reviewed May 12, 2021
We were very pleased with the details received within minutes of requesting information. The details proved accurate and helped us pinpoint exactly who we needed to contact to resolve a dispute. Easy to cancel the subscription, too! We will use the service again in a heartbeat. It probably would be a good idea to check yourself on here, too, to verify the details of what others may be seeing about you personally.
Reviewed May 12, 2021
I used Truth Finder out of curiosity to see how accurate the information was. And I was pleasantly surprised. The site did a great job and finding family members members phone numbers. It's very interesting to see. I recommend this service.
Reviewed May 11, 2021
Gave me good accurate results for all my searches. Also Thank you Truth Finder call agents for being helpful and Having wonderful customer service skills and resolved my problem was requested. I appreciate it and will be referring friends and family to truth finder.
Reviewed May 11, 2021
Marissa was knowledgeable on resolving my issues and went over it several times to make sure I understood. Also provided some tips when doing a search that may result in better results. Very easy to talk to and not rushed through the process. Offered a better pricing and a small refund. Thank you. Donna
Reviewed May 11, 2021
Truth finder was helpful with my search. I found that my brother is using my identity. I have used truth finder before. Always find it very very helpful with my search. I found out my brother has been using my identify for years.
Reviewed May 10, 2021
Was happy with service provided. Did what the service claimed, customer service was also very willing to take care of any issues that I had. Would recommend to friends and family in the future. Provided essential information with service subscription.
Reviewed May 7, 2021
I need to find some background information on several people that were giving misleading information concerning actual events. TruthFinder gave me the sordid background of these people enabling me to have a more complete picture of the character of those involved. I highly recommend Truthfinder!
Reviewed May 7, 2021
Was very interesting to find information hidden. Wanted to check my own record on file also. Some information is very useful. It made it easy to find phone numbers and addresses along with past offenses. It is nice to know more about a person in the beginning rather than finding out about it later.
Reviewed May 6, 2021
I had a decent experience with Truth Finder, their service is as advertised. I was happy they offered a cheaper 5 day trail so I could try before I buy (always a bonus with any service). And the customer service rep was more than helpful and genuinely kind and helped me with my inquiry without any hassle or problems.
Reviewed May 6, 2021
I spoke with a certain Sandra, who was very helpful and patient with me. I appreciate so much what she did. I rate her service Excellent because I was satisfied with what she did. After helping me with my problem and listening patiently to my difficulty, she helped me get back what was debited to my credit card, and I truly appreciated what she did. I will just come back to TruthFinder some other time when I can get someone s as f home to help me go through my computer. Thank you.
Reviewed May 5, 2021
I found this service of value when considering business relationships. Would recommend to family and friends. Apparently they have a reverse phone lookup which I was not aware of, but will need to check out. Otherwise, I found the reports quite thorough.
Reviewed May 4, 2021
I love this site. It helped me with things I need to know and things I didn't know. I would recommend this to anyone. I am sure to pass the word on and tell everyone how Truth finder help me with answers I needed to know. Thank you truth finder.
Reviewed May 3, 2021
When I called to cancel, I was connected to a wonderful woman who was professional and helpful and cancelled my membership easily. She did tell me about promotions, but I wasn't interested in keeping my membership. I was pleased with the information I received when I had TruthFinder but I no longer want to keep it. Thank you.
Reviewed April 30, 2021
The service is easy to use. I needed one-time information which was provided quickly. I called to cancel my membership and found customer service to be a positive experience and my membership was canceled with no problems. The wait time for an agent to answer the phone was less than 5 minutes.
Reviewed April 30, 2021
This telephone customer service rep was amazing. She had to perform several projects to get me back on line with TruthFinder. Her patience and attitude were spectacular. If all the reps are as good as this one, you are very lucky.
Jo **
Reviewed April 27, 2021
I haven't even read the first report and already I'm thrilled! Hi there, I just signed up for the 2 month deal & before I pushed the button I decided I'm going to do one month at a time so I go back and all of a sudden I see the only option I had when I went back was to do the $7 trial plus a higher amount monthly charge now and then I noticed there's a $399 downloadable fee 399 + 31 cents and I thought that was per report so I decided to just stop Dee and call.
So I called your customer service and I got a young gentleman named Joey and he was very helpful. Wanted to you know just go through the process and I told him and he fixed it and he says, "Well yeah. It is a little bit less when you first do it. How about if we do it for $16.95. I said what that'd be fantastic. So he made it $16.95 and I'd be paying the trial and the downloadable feature that you have was for all reports just one time fee of $399 plus $0.31 tax and I thought that was great. That was fabulous so I am leaving a great review for Joey and for Truthfinder overall because I I just think that's so nice to just refreshing to have a little discount once in awhile instead of always getting gouged. I appreciate it and I'm think I'm going to enjoy it a lot. Thank you. Dolores C.
Reviewed April 27, 2021
My representative was great! He spoke with such kindness and respect, even with all the searches I asked him to do over the phone. The information he provided was very informative for my decision making to invest in and or with particular individuals. The service that this company and representative is a gold standard. Thank you again for your help!
Reviewed April 27, 2021
I couldn’t have asked for a nicer more professional support staff experience! She patiently listened to my difficulties changing the billing source for my account. I’d attempted to change credit card on my account 5 times before calling! All went smoothly after I received such great help, and I now am using more benefits from Truthfinder! Thank you again for all the help!
Reviewed April 26, 2021
Needed to cancel my subscription. The account representation (Jesse) I spoke to was professional, friendly and helpful. Something you DON'T find too often these days. He completed my request in less than 3 minutes and I received a confirmation email within a couple more minutes. That's the type of Organization I trust. Thanks Jesse.
Reviewed April 26, 2021
Very, Very patient with me. worked with me for several minutes to find information. She could not have done a better job working with a brain damaged person like me. I got confused and she carefully brought me through several searches and never complained. I'd say she is a keeper.
Reviewed April 26, 2021
I used Truthfinder a few times with fantastic results. The first time was to screen a potential boyfriend. It turned out he had an extensive criminal background. The second time for another potential boyfriend. It turned out his record was clean and we are still dating. Thank you for the peace of mind.
Reviewed April 23, 2021
Norma was very kind and helpful. She answered all my questions and solved my problem. She explained what was going on and gave me a resolution. I was even explain the steps for me to follow in case I would like to get my membership back which was quite useful.
Reviewed April 22, 2021
Not only was it easy to sign up for this service, but the information was accurate, timely, and easy to follow-up. Most of all it was very easy to cancel when my search was completed. I recommend this service to anyone who needs to find reliable information that is easy to access.
Reviewed April 21, 2021
On 4/21/2021, I needed help navigating my report. I was disconnected from Bernice. I called back and Claudia helped me. She was very kind, professional and well versed while assisting me. I appreciated her patience and professionalism. Wanted someone to know how helpful Claudia was.
Reviewed April 21, 2021
I am very satisfied with your service. I have received all the information I was looking for. Service was prompt. I will use the service if I need in the future. I will be happy to recommend your service to anyone request it.
Reviewed April 21, 2021
I spoke with a helpful agent today. I had used Truth Finder in the past and had a good experience. I had signed up with another information provider recently and was not satisfied with the quality of the information found. The agent went out of their way to provide me with good customer service even though I was not a current customer. I will return to TruthFinder in the future if I need information in the future.
Reviewed April 20, 2021
Good experience. Fast and accurate. Polite customer service. Fast finding my information. Would recommend to friends. Little high in price. Didn’t understand why there was a 3.99 charge for PFD. All in all good experience. May use in future if needed.
Reviewed April 20, 2021
I received the information I needed. Thank you very much! It was nice and easy to get the information I wanted. I would recommend TruthFinder to anyone concerned about a potential boyfriend, girlfriend, or spouse! I think it is very wise to check on someone before rushing into a relationship. Thank you again truthfinder!
Reviewed April 19, 2021
I called today and I have the opportunity to talk with July. This associate gave me outstanding customer service greeting me very professionally and give me the options and everything I ask for. This is why excellent customer service look like to me.
David
Reviewed April 19, 2021
Customer service rep was quite sweet, very nice, understood everything and solved my problem. Thank you for having nice reps like that. My problem was fixed immediately and I was quite surprised that's it was as easy as it was. Other companies are not as nice and do not respond like disrupted for me. Thank you so much.
Reviewed April 19, 2021
The service was great when I cancelled. The the service the person I spoke with was very helpful in helping me cancel my subscription. I would definitely recommend to family and friends. I received the information I was looking for.
Reviewed April 18, 2021
I was happy to see that her children were listed so I knew it was my sister. We have not seen each other for almost 20 years. I was disappointed there was no phone number or address to connect with her, even though it listed many places she has lived I assume. I will reread the information again & see if it was me not reading it correctly. Was really happy with the customer service who helped me navigate, very patient & nice.
Reviewed April 17, 2021
The representative that helped me was very accommodating and polite. He did exactly as I asked without giving me a hard time, which I appreciated. The service was very good but more than I needed on a continuous basis. I would recommend it to anyone who wants to see what's out there about themselves.
Reviewed April 16, 2021
Great service, helped alot with settling an estate and finding the all the descendent and addresses. Will use again if I ever need this type of service. Great customer service. Reasonably priced. Saved me a lot of time. Thank you.
Reviewed April 15, 2021
When I first called, the recording said that there was technical problems and call again, so I did. The second time I called I was connected to a very nice lady named Norma. She was polite, professional and very easy to talk to. I appreciated the time she took to assist me. She is definitely an asset to your company. Sincerely, Debra
Reviewed April 15, 2021
I am a senior and was having a problem completing the process, specifically of logging in, and Tanner did a great job of helping me. He was competent as well as understanding, patient and courteous. He made it a pleasant experience and is a real asset as a representative for your company.
Reviewed April 14, 2021
Great service, deliver everything promised. Great customer service over the phone, which is very rare nowadays. Linda took care of our needs and I will support this company always. When we call to address a concern everything went very smoothly. This company is not a ripoff like in the Inter.
Reviewed April 14, 2021
The representative was very helpful with what I needed to know to access TruthFinder correctly and how to use TruthFinder. Now I feel more secure in using the complete TruthFinder system. I appreciate the help. I will contact you in the future if I need some assistance.
Reviewed April 12, 2021
The two customer service staff with whom I worked were top notch; personable, friendly, understanding, knowledgeable, caring, and conscientious. I have been a long time customer and use the service to find family members to update my family tree on Ancestry, and as a retired military member I've found some military friends.
Reviewed April 12, 2021
TruthFinder was super user friendly and I was able to locate and find important information with regards of an certain individuals within minutes. Thank you for the ease of use of the site. Would highly recommend to anyone searching background info.
Reviewed April 10, 2021
Gave me the information that I was looking for. Better than the other services by far, gave me more details. I used this company for only the 5 day trial, but would use again if I needed to look up somebody else that I suspected wasn’t being honest with me about their past. Thanks.
Reviewed April 9, 2021
The customer service people are always so friendly and helpful whenever I call and need any of my questions answered. I have found the information on TruthFinder reports to be very accurate. I definitely recommend this as a first resource for background information.
Reviewed April 9, 2021
I was interested in finding someone I knew over 20 years ago and Truth Finder helped me do that. I had a lot of admiration for this individual and am glad to now be able to contact her. Truth Finder does what it says it does.
Reviewed April 8, 2021
The report I requested was more vague than I expected. Two police records only stated that there reports on file, but no details were documented as to what were the reasons a police ticket was issued. The third police report documented speeding ticket issued.

Hello Patricia,
We're sorry to hear you were unhappy with your report. Our data providers are always updating their information, but some state and local governments do not release their records to the public, or they may not update their databases annually, which can create gaps in our data.
Sincerely,TruthFinder Support
Reviewed April 8, 2021
You can find everything they give you on Google if you dig far enough. The GOOD NEWS, is that they have amazing customer service... They rectified the situation, refunded my money and canceled my subscription instead of giving me a run around.

Hello Nadine,
We're really sorry to hear that you had a bad experience on our site. Our data is obtained from public records and various other records sources. We are always working with our data providers to get the best information possible. While data may be found on numerous other platforms, as they are public record, TruthFinder gathers all of the available public data and populates it into one easy to read report.
Sincerely,TruthFinder Support
Reviewed April 8, 2021
Erica that subscription is cancelled when it runs out in May 2021. Found that the record I was particularly looking at was incomplete as the subject of the inquiry died in 2014 and his death is not reflected in the timeline. Disappointed in the record completeness.
Reviewed April 7, 2021
Hello, Ruthie, was such a pleasure to talk to today. She handled my cancellation request and also put in a refund request for me. The pandemic has caused me some unexpected expenses this past year. Therefore, making it necessary to trim expenses. Thank you.
Reviewed April 7, 2021
The site was great and really quick. The layout was easy to understand. I was shocked to find out how many sexual offenders were living in my area. Some of the information was not a surprise because it was accurate.
Reviewed April 6, 2021
I requested to cancel my account over a month ago, and noticed a new monthly charge on my statement yesterday. Evidently the representative I spoke to had my information confused, and continued my subscription. Simone, today, understood my situation, and took corrective action to correct the problem with a refund.
Reviewed April 6, 2021
Aside from the wait to speak with someone, the Truthfinder team member was professional, efficient and courteous in handling my subscription cancellation. As to value of Truthfinder service from my initial sign up, I haven't used it and been wasting money and finally found time to cancel.
Reviewed April 6, 2021
Finding my long lost friends using your program was really easy! It took less than one hour to find all of the ones I was seeking. I would recommend your website to any and all who need this type of service. Thank you!
Reviewed April 5, 2021
This service is accurate and has great attention to detail. This service was helpful for what I used it for. Would use it again in the future as needed. The customer service is also great and super helpful. They were able to help with subscription question and resolved it in less than two minutes.
Reviewed April 2, 2021
I noticed inaccurate information a number of times when searching for information for family members. That's disappointing when as a customer I am expecting more. The customer service was very good and the individuals I spoke over the phone with were very professional.

We’re sorry you didn’t find the information you were looking for. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but sometimes the data just isn’t available to us. We're glad to hear that our member care team could help you out.
Sincerely,TruthFinder Support
Reviewed April 2, 2021
Great customer service. I was able to cancel as fast as I wanted with no hassles. Website was easy to use and seemed to be pretty precise. I ordered to find old relatives as was able to do so. It is definitely worth a try.
Reviewed April 1, 2021
My customer service representative, Mitch, was super helpful, knowledgeable, kind, and friendly! He was able to help me cancel and be refunded the amount that I was charged when I accidentally forgot to call in to cancel the free trial! He was very upbeat and respectful! Thank you Mitch for helping me out today! You were an awesome representation of the quality of the of the TruthFinder company, and went out of your way to be of service! :)
Reviewed March 31, 2021
Norma was very helpful, pleasant and professional. Norma offered me an alternative product, which I declined. I was also told step by step the procedure that was occurring and would occur. I was also asked if I would be willing to respond to a brief email survey. I had agreed to submit it, and I did so.
Reviewed March 30, 2021
Using Truth Finder was very easy to sign up and very easy to navigate thru each selected area of interest. Needed to call a CSR named Mia and again was very satisfied with the service. Recommend to a friend is a definite yes..
Reviewed March 30, 2021
Very professional and sweet as well! I was able to locate the person I was looking for and received a full report. I would recommend this service. I would use it again in the future and recommend it to my friends.
Reviewed March 27, 2021
Found out what I wanted to know easily and accurately. The internet can be a dangerous place for bad information. Simple to use and might be helpful if you are a business owner and want to check out someone's background before entering into a contract with them. It could also be misused by people who are just nosy and just want to see what they can find out about others when they should just be minding their own business.
Reviewed March 24, 2021
Excellent customer service! Very friendly and helpful. She took her time in assisting and taking care of request. Explained options and engaged in very nice conversation while she was trying to locate my account. She was friendly, well spoken and I appreciated the time and effort.
Reviewed March 24, 2021
I cancelled my membership immediately. Very disappointed with the extra fee to download and view the report. Feels like a bait and switch situation. That’s ridiculous to charge another fee that was not clearly displayed when you sign up for the membership. Also once you get through another fee being charged, the consumer has to navigate a very confusing website. For those two reasons, I asked for a full refund. The one thing that was true was the cancellation was hassle free. TruthFinder does this part very very well. The customer service person was outstanding. No hassles and very quick to resolve.

Hello Lisa,
We are happy to hear you had a good experience with our customer service agent. Customer satisfaction is very important to us. Please note that the charge to download a PDF copy of your report is optional. Your initial billing allows you to search and view any report within the membership term. In order to complete the enrollment process, each user does agree to TruthFinder's billing terms. We try to make these terms as clear as possible on our register page, but we do appreciate the feedback as we can always improve.
Sincerely,TruthFinder Support
Reviewed March 23, 2021
I recently had a long distance death in the family and needed to contact both family and long lost friends. I signed up for Truthfinder service and began my search. I found many of family and friends from 50 years ago. When I no longer had a need for this service I contacted them to terminate service and auto withdrawal from my account. When the customer service rep heard what I used the service for and that I hadn't used it in over two months he was kind enough to refund the fee and terminate my service. I can only say that is was indeed nice of him and I will use them again if ever the need arises.
Reviewed March 23, 2021
I signed up to see one background check and it didn't have anything of notable interest or importance in it. I felt mislead by the early prompts that got me to sign up, as they indicated there were things of interest in the report. I had a great experience with the cancellation, the woman who helped me was nice and good at her job. I appreciate the ease of cancellation and would return to the service if needed in the future.

Hello Kyle,
Thank you for your kind words and we are happy to hear you had a good experience with our Customer Service agent. We’re sorry to hear you were 100% satisfied with the information you obtained. Our data providers are always updating their information, but some state and local governments do not release their records to the public, or they may not update their databases annually, which can create gaps in our data.
Sincerely,TruthFinder Support
Reviewed March 23, 2021
Using Truthfinder to give me some info on prospective dates gave me some "peace of mind". I was widowed after 49 years of marriage. Putting myself "out there" was a scary prospect. Times have changed and there are a lot of men who don't know the meaning of the word gentleman. I even found one who was.
Reviewed March 22, 2021
I just wanted to say thank you for Truthfinder. I did a background check on someone and it revealed a violent past and definitely saved me from being with someone like that. It was very easy to use and very helpful with all the information provided. I would definitely recommend this to people especially for someone getting into a new relationship.
Reviewed March 19, 2021
This was the 2nd time I’ve tried TruthFinder. The information is limited and not very accurate 90 percent of the time. This will be my last time to try this service. I had hoped they would have improved the accuracy of the reports but alas no.

We're really sorry to hear that you had a bad experience on our site. Our data is obtained from public records and various other records sources. We are always working with our data providers to get the best information possible. However, there are some cases in which the information may not be 100% accurate. This is due to variables such as discrepancies between states over what is considered “public record.” We sincerely apologize for any inconvenience you experienced, and we will contact you privately to work out a resolution.
Sincerely,TruthFinder Support
Reviewed March 19, 2021
I was under the impression that I had signed up for a two month contract, when in fact I had signed up for two month billing. It was my misunderstanding and did not become aware of this until I received my credit card statement.
Reviewed March 19, 2021
I was able to get what information I found.* Using this I was very pleased. I would definitely recommend this company to friends, relative. This is a good company to use on a trial basis. Very good resource for anyone needing to obtain information.
Reviewed March 18, 2021
It was interesting seeing the things you can find, also disturbing that anyone can get this information. Sometimes a little confusing. It told me somethings about myself which were absolutely absurd. I don't know how they get this stuff but it's not accurate.
Reviewed March 18, 2021
Site is ok. Just wasn't what I needed. It would be useful for someone starting a search. I already had most of the information through my own research. Customer Service is very good and thanks to Erica for your help.

We’re sorry you didn’t find the information you were looking for, but happy to know you got things straightened out with our member care team.. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but sometimes the data just isn’t available to us. If you have additional questions, our US-based member care center can be reached at 1-800-699-8081.
Sincerely,TruthFinder Support
Reviewed March 17, 2021
In the last two days, I have spoken to three different billing customer service reps. Due to my bank's mistake. On Tues., 03/16/21 spoke with Darien?, On Wens., 03/17/21, spoke with Dylan#** and Tanner#**. All three were very helpful, and although I was a bit frustrated due to my bank's mistake, all three were very patient with me. I also would like to thank Truthfinder for having a domestic based customer service. It's nice to be able to speak to people that I can understand. Unlike so many other companies today. BRAVO to all three young men, may they all have a happy, healthy and prosperous 2021! And thanks for upgrading my Truthfinder account and with a less expensive rate! Keep up the great work!
Reviewed March 17, 2021
Fabulous service representative. This is a great product. So necessary in today's world. With online dating this service is invaluable. Accurate information and up to date. Too bad that marital status isn't available. Hopefully in the future this could be added. Thank you.
Reviewed March 17, 2021
I was looking for information on a deceased person's relatives. TruthFinder was right on the search. People there are courteous and friendly to deal with. I actually was able to find the information I needed without much help. Since I didn't need them anymore I was able to cancel easily without any problems too.