TruthFinder

TruthFinder

 4.2/5 (1596 reviews)
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
TruthFinder

About TruthFinder

TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information and more. TruthFinder reports include data sourced from county, state and federal databases. Truthfinder accesses multiple public records stored on the internet and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members and even to check yourself.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Unlimited reports
  • Mobile app
  • Detailed reports

Cons

  • Must buy full month
  • No trial period

Bottom Line

TruthFinder customers pay a fee to receive detailed reports with a person’s contact information, social media profiles, education, jobs, possible associates and more.

TruthFinder Reviews

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Page 4 Reviews 65 - 95
Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Dec. 9, 2021

The product didn’t really yield any results that I couldn’t have found for free but their customer service department was great. Both reps I talked to were good and helped me. I ended up not needing this service anymore at the moment but would return in the future if I have use for what it offers.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 9, 2021

I needed to look up a man my daughter has been dating. I found out he is still married and lives in the same house as has wife of 14 years. She has since confronted him and has stopped seeing him. His wife found out and is now separated. Thank you!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 9, 2021

Raul #** was absolutely SPECTACULAR! I wasn’t able to access any reports, even though it said I had an active subscription. By giving Raul my email address he looked up my account. He solved my issue within ten minutes and easily navigated me through the website. I’m so grateful for such amazing customer service!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 8, 2021

I don’t want to go in depth because of privacy issues I was having. TruthFinder helped me on what I was needing to know. I would definitely recommend this service to everyone and anyone! You won’t be disappointed, trust me!

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Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: Dec. 8, 2021

I wasn't impressed by the information I wasn't able to access nor by the information that was available. I subscribed to another service to gain the info I needed. I won't use or recommend Truthfinder as a result. Thank you for canceling my membership so quickly.

TruthFinder response

Hi Christon,

We understand how frustrating it can be when you cannot find the information that you were looking for. We work really hard to provide relevant and useful information to our users. Sometimes, however, there may be incorrect or inaccurate data that we receive from our sources. If there’s anything we can do to better your experience, please let us know!

Sincerely,

TruthFinder Support

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 8, 2021

Good experience. I was able to obtain the information I needed. When the service was no longer needed, cancellation was quick and easy. No hassles. I will use in the future should the need arise. Easy to use and the info was mostly complete.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Dec. 8, 2021

Found all the pertinent information I needed. Would use again in future if needed to provide pertinent data. Would recommend to other people searching for data to locate someone or data thereof of an individual that would be unable to obtain records elsewhere.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 7, 2021

The person who attended me was very kind and very professional, he helped me very well. At first I opted for someone who spoke Spanish and they answered me in English, but never mind. The customer service was very good.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 7, 2021

Very courteous and professional. He took time to answer all my question. From the time he picked up the phone he took all my question and answered them to my satisfaction. He was very helpful and I would recommend TruthFinder to family and friends.

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Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: Dec. 7, 2021

I have nothing to hide, your spam comment to me concerning were bad reports on me, so paid 28$ to find 0 nothing bad, felt tricked into purchase, ended subscription after 9 days of 30 days paid for. Moreover, not again.

TruthFinder response

Hi Ernie,

Thank you so much for your feedback. We’re sorry that you were not satisfied with our services. We’re committed to providing our users a great customer experience and we’d like to make this right for you. A member of our team will contact you privately to help resolve this issue.

Sincerely,

TruthFinder Support

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 7, 2021

I/we were very surprised at the thoroughness of TruthFinders' search. There were some errors and when I talked to TruthFinders' Customer Service Representative she was extremely helpful and answered all my questions. (As well as attempting to sell me additional services.} Would I recommend TruthFinders toothers, YES!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 6, 2021

The program was very useful and gave me the information that I needed. I would recommend to anyone that needs to find information about about someone. Gives all the necessary information for a credit check. The program was user friendly.

TruthFinder response
Thank you for your feedback. You are reminded to review our Terms of Use. Specifically, TruthFinder is NOT a Consumer Reporting Agency. Our service and the information we provide cannot be used to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require FCRA compliance. Please contact us at 1-800-699-8081 or via help@truthfinder.com if you have any questions about your account or the use of TruthFinder.
Sincerely,

TruthFinder Support

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Dec. 6, 2021

Although I have decided to cancel subscription- I found your service to be reliable. The report was accurate to the extent that it could be. The initial price for your service was reasonable. I would recommend Truthfinder to another individual if ever asked about this type of online service. TY.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 6, 2021

A friend of mine recently started dating. I met this gentleman one time and had a bad feeling about him. I knew about your company so got online and researched him. I found that he was on a government watch list and a criminal record. This saved my friend from possible harm. Thank you. Your information was easy to understand, easy to use and very thorough. I am recommending you to all my friends.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 3, 2021

Key word was. Thanks Truthfinder, extremely easy to navigate. Information received was accurate. Not a lots of questions to answer before receiving requested information. The peace of mind the service provides is priceless, I will definitely recommend friends to use your services.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 3, 2021

I found information about a partner whose potential criminal affiliations were disconcerting. The report included DUIs and minor traffic violations. Enough to assuage any concerns about violent crimes which may have been perpetrated by the partner in question. Additional property ownership and residences were a nice bonus. Truth Finder provided a satisfactory thorough investigation report on my partner.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Dec. 3, 2021

I wanted to make sure there wasn't anything untoward in a person's recent history. Truthfinder confirmed promptly and easily that there wasn't anything surprising. It was a useful doublecheck before getting to know that person better. Cancellation was also simple.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 3, 2021

As advertised, I was able to do a few background checks and the system was easy to use and the report was more thorough than I had expected. I will be back in the future to use the service on an as-needed basis.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 3, 2021

I wanted to look up an old friend. The information was more than I needed. I would recommend this site if you want look up someone.. It's well worth the money for all the information that you receive. This was the first time I've ever used a service like this and they did everything they said they would.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Dec. 1, 2021

I am pleased with the results of Truth Finder in finding my High School buddy to return some of his items while I was cleaning my closet. I have had these items and had forgotten about them so I wanted to return the items but didn't know where he had moved to over the years. Truth Finder was VERY Helpful in my search and I would recommend Truth Finder to anyone looking for a long lost friend.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 30, 2021

Found what I was looking for and was a great experience, I got all the information in a matter of minutes with detail report. Thank you TruthFinder. Customer Service was great, I called. Got waited on in less than a minute, I give them an A+.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 30, 2021

Truth Finder makes it easy to navigate to find the information you need. I highly recommend this service. The information is trustworthy and reliable. I never realized it was so easy to locate people as well as addresses, phone numbers and public records.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 30, 2021

I only needed to utilize Truthfinder for a 1 month time period. I was searching for my first cousin's military records. He is deceased for a period of approximately 10 years. I was able to find his immediate family members.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 30, 2021

Had no problems with and was helpful when used. Was easy and found what was looking for. I would recommend its use. Was simple to use and gave several choices. Would recommend and suggest others use of this program. I have no more to contribute or say. Thank you.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 29, 2021

I called on Nov 29, 2021 and spoke to a young lady by the name of Brittany about an incorrect charge. She was very pleasant, patient and helpful. She took care of my issue immediately. Not everyone is suited to work in customer service, but I would definitely hire her!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 29, 2021

Customer service was really good. Easy to find cancellation instructions. Will update after cycle ends to see that I am no longer charged. Report provided information that I was looking for. I would use this device again.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 29, 2021

I was having trouble using the site today and the representative that helped me figure out the problem was very polite and courteous. He quickly figured out that I was using a VPN which was preventing the pages from loading property. Thank him very much for his time and patience.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 25, 2021

This has been a great experience for me to be able to find out about someone before getting too involved. I had bad luck in believing people to find out I was lied to. This gave me the tools and I helped out a friend as well.

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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Nov. 24, 2021

Hi. I was using your service to look up someone and I checked my records. To my shock it had criminal records that were dropped and expunged. ** This needs to be taken down and deleted immediately! Isn’t this illegal to have under my name since expunged and charges dropped? Please advise.

TruthFinder response

Dear Marc,

Thank you for your inquiry regarding our reports. All of the information contained in our reports is part of what is referred to as the "public record." Additionally, the information provided by TruthFinder consists of both recent and historical public records. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.

Sincerely,

TruthFinder Support

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Rated with 1 star
Verified Reviewer
Original review: Nov. 24, 2021

NortonLifelock reported basic information to me from Truthfinder. Truthfinder lists 4 cities where I have never lived in my life. They include possible relatives. Of about a dozen people, they list my spouse, people we purchased a home from in 1984 (no relation), and other people I have no idea who they are. Unfortunately other sites copy this report and I have problems completing security requests. For example I could be asked which of the following address have you lived, and I won't recognize any of them. Next question, which was your first vehicle, and none on the list would be correct. The result is I don't pass the security's screening. Something needs to be done to make these sites report correct information.

TruthFinder response

Hi Nancy,

Thank you for your feedback and honest review. We’re sorry to hear that you had a frustrating experience. While we strive to provide accurate and relevant information to our users, there is a chance that people with the same name and information could match up and show incorrectly on the report. We would love to help you with this issue. A senior member of our member care team will contact you privately to help resolve this issue as soon as possible.

Sincerely,

TruthFinder Support

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TruthFinder Company Information

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Company Name:
Truthfinder
Website:
www.truthfinder.com