TruthFinder
AUTHORIZED PARTNER

TruthFinder

 4.5/5 (74 ratings)
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  • 4 stars
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TruthFinder

About TruthFinder

TruthFinder People Search provides millions of Americans with easy-to-read background reports, public records, contact information and more. TruthFinder reports include data sourced from county, state and federal databases. Truthfinder accesses multiple public records stored on the internet and presents them to the user in one simple report. You can use TruthFinder to check up on old friends, investigate an online date’s information, reconnect with family members and even to check yourself.

Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

Pros

  • Unlimited reports
  • Mobile app
  • Detailed reports

Cons

  • Must buy full month
  • No trial period

Bottom Line

TruthFinder customers pay a fee to receive detailed reports with a person’s contact information, social media profiles, education, jobs, possible associates and more.

TruthFinder Reviews

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Page 5 Reviews 95 - 125
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 23, 2021

The gentleman was very pleasant and happy to assist me. The other nice thing about it was he was not foreign and spoke English. I would recommend this website to any one who wants info about a person. They are very thorough. Happy Holidays.

Kasey

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 23, 2021

Customer service incredible. You actually get a live person who speaks English! Very friendly and very brief hold time. Information is easy to access and affordable. I would recommend this service to friends. They are clearly a top notch organization.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 22, 2021

I didn't know what reaction I would receive when I called to cancel. To my surprise I received prompt, friendly and professional service. For these reasons you earn a 5 star overall satisfaction rating, and a recommendation to my friends to use your services.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 22, 2021

I'm impressed by how thorough the reports are, they helped me make some big choices on the people in my life. I will definitely recommend this to others. I believe everyone should have this information. The only problem is filling out a review is a bit of a hassle but the service is worth it.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 22, 2021

I canceled my account on the day it was opened. I searched 1 person and obtained the information I was looking for. I called in October & was assured that my account was canceled. Another automatic payment was deducted for November. I called to dispute this and the young lady 1 spoke with was very professional, nice, understanding & did issue my refund.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 22, 2021

Looking for a friend who I Iost contact with. He moved to Florida after his father died and changed his telephone number. I didn't have any other way to locate him so I chose to use your service and I am glad I did.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 22, 2021

I initially called due to a billing issue and they took care of it immediately. I Was not on hold very long at all and the customer service rep was very polite. The services provided were pretty good for the cost - peace of mind!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 20, 2021

Made it very easy to solve the problem. Took their time. Listened very closely about my problem.. Very helpful and took the time to explain some things I didnt know; I have and will recommend Truthfinder.

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Rated with 3 stars
Verified Reviewer Verified Buyer
Original review: Nov. 19, 2021

Website gave me too many issues. Info I did find out I could've gotten for free just using basic search engine. I didn't even find basic info that I already knew about friends and relatives. I was charged more than the advertised deal price.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 19, 2021

I have utilized the services of Truthfinder a few times in the last year and find it to be pretty credible (all things considered) and super easy to use/understand, etc. Whenever I have had questions or other needs for customer service, it has been superb and Truthfinder makes it easy to locate the number! Today I spoke with Auggie and he reiterated exactly what my request was, took the steps necessary and all was taken care of quickly and to my full satisfaction. He made it simple and pleasant; I had a sense of confidence that he would resolve the problem. He was polite, friendly and efficient. What more could you want....especially these days! Their Customer Service is Way Above the Norm!

2 people found this review helpful
Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 19, 2021

Supreme customer service when needing to call and cancel automatic membership charges. Already used the automated system so was alarmed but phone rep was very affirming and solved the problems immediately. 10/10 customer service. Bummer that the automated system didn't accept my cancelation as instructed the first time but the phone experience definitely turned the situation around. Didn't even need to wait long on his. Awesome.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 19, 2021

Got exactly what I was calling for done. Associate did a great job at clarifying my needs and was very polite. I will definitely be referring my friends to this site! Thank you again for all the help that you provided!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 19, 2021

I was able to pull off the freeway close to Reno and hire Truthfinder to find my cousin. I found her right away without driving home after driving 9 hours to see her. Thank you truthfinder… Truthfinder can find addresses and phone numbers

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 19, 2021

We found that we no longer was in need of the Truth Finder service. So When calling in and canceling our service on 10/18 we were greeted with a very pleasant gentleman, who handled our cancellation for us with no problems at all. Today when calling in asking why still being billed that was also handled with great perfection. The representative went above and beyond to explain.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 18, 2021

Everyone is professional and helpful, one of the best websites on the web. Whenever I have some difficulty logging on the staff helps me within minutes. I use the service for business reasons and it is amazing how detailed the information that is provided is on almost any person.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 18, 2021

Great! Thank you so much! I enjoyed the phone call and helping me with my account! I would recommend this to a friend in the future if anything came up and would sign up again when I'm not homeless and jobless, thank you guys so much for your understanding.

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Rated with 2 stars
Verified Reviewer Verified Buyer
Original review: Nov. 17, 2021

I am canceling my account due to the many inaccuracies in the reporting. There are many incorrect phone numbers, email addresses, current addresses/locations etc. I no longer wish to use this service and I will seek an additional reporting agency for my future needs. Thank you for your offer to reduce the monthly fee, or to add additional services as a customer service. My call to customer service was handled quickly, and professionally, and if my need arises to try your service again, I will gladly attempt another trial period. Thank you again for a quality exit of your service.

Sincerely,

John

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 15, 2021

3/15/21 spoke to your customer service rep Simone who patiently guided me in password acceptance in order to see requested background check. Simone is very knowledgeable as well. Very patient young lady. A great asset in my humble opinion to Truth finder!!!

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 15, 2021

Quick and easy no hassle, amazing customer service! The person over the phone took their time to ensure my request was being met thoroughly. I would highly recommend this service to others that are looking to find out the truth.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 12, 2021

When I need general information on someone's background, Truthfinder has been invaluable at returning the information I'm looking for quickly - it's the perfect companion to the authorized background checks we run through our CRA. If there's one thing I don't like it's that we have to submit subscription cancelations via phone rather than online.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 11, 2021

I look up my own name and found several errors, which make me question your accuracy. One was my husband's ex-wife was listed at this address and she has never been in Mich and died 2 years ago. Also said that I had lived in MO, which is untrue.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 10, 2021

My experience was wonderful, the agent really went above and beyond her duty, to solve my problem. I’m very satisfied with the company and will definitely return, when financially I can afford this. Thanks for understanding. Chedinia **

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 10, 2021

Searching for an old acquaintance and found he was deceased. Through further searching the links in the report, I was able to contact his relative and discover what happened to him. Sad ending for me but now I know the truth.

TruthFinder response

Our condolences for your loss John! We are glad to hear that our service was helpful to you in finding the information you needed. Thanks so much for the positive feedback and high rating, and if you ever have a question or need assistance with any further searches, our US-based member care team can be reached directly at 1-800-699-8081.

Sincerely,

TruthFinder Support

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 9, 2021

Good information on website, helpful people when you have a question. I decided to cancel and there were no hassles or problems in doing so. Just was done using it so that's why I cancelled, wish I knew more people to check out, very helpful.

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Rated with 1 star
Verified Reviewer Verified Buyer
Original review: Nov. 8, 2021

Your company is a scam. The Man I checked on has been in jail for almost a year. You guys didn't know crap. I found it in a public website. And you're supposed to have all the information. Thanks but no thanks for your scam!!!

TruthFinder response

Hi William,

We’re sorry to hear you were unable to obtain information on certain people. Our data providers are always updating their information, but some state and local governments do not release their records to the public, or they may not update their databases annually, which can create gaps in our data. A manager from our member care team will contact you privately to resolve this issue.

Sincerely,

TruthFinder Support

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 8, 2021

Lawrence who I spoke with to cancel my subscription was very accommodating and polite. He took care of it in a very timely manner…great experience talking to him. It’s just not a service I can keep on a monthly basis especially right now.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 8, 2021

Had issues with recurring membership charges. Was helped immediately and problem resolved. Was told that charges would be reversed to original payment method and membership canceled. Young lady on the phone was very helpful and informative. Was also informed that I would still be able to use the service for nearly an extra month free of charge.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 6, 2021

In the past I have used several services to vet people I've met through dating sites. TruthFinders is by far the easiest to navigate and offers more information than any of the other services I tried. When I decided I no longer needed to subscribe to TruthFinders, I dreaded the cancellation process. But it couldn't have been easier. The customer service rep quickly processed my cancellation. I will definitely use TruthFinders for any of my future vetting needs.

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Rated with 4 stars
Verified Reviewer Verified Buyer
Original review: Nov. 5, 2021

TruthFinder is more user friendly, more information and great customer service than others I’ve tried during probation period. Mix up with fees was dealt with immediately. You talk to a human which I liked. It’s secured and steps to prevent fraud.

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Rated with 5 stars
Verified Reviewer Verified Buyer
Original review: Nov. 5, 2021

Amber was prompt and delightful! I explained my careless mistake and she without hesitation took care of my cancellation right away! Very lucky to have had such a great agent help me today! If ever I need to utilize the services TruthFinder provides I will not hesitate to use your company again! Absolute pleasure working with such an honest company!

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TruthFinder Company Information

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Company Name:
Truthfinder
Website:
www.truthfinder.com